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  • In-Application Support Made Easier

    - by matt.hicks
    With the availability of Oracle UPK 3.6.1 and Enablement Service Pack 1 for Oracle UPK 3.6.1 (Oracle Support login required for both), there are quite a few changes for content admins to absorb. In addition to the support added for dozens of application releases, patches and new target applications, we've also added features to make implementing and using In-Application Support even easier. First, the old Help Menu Integration Guides have been updated and combined into a single In-Application Support Guide. If you integrate UPK content for user assistance, or if you're interested in doing so, read the new guide! It covers all the integration steps, including a section on the new In-Application Support Configuration Utility. If you've integrated content in multiple languages, or if you've ever had to make configuration changes for UPK Help Integration, then you know how cumbersome it was to manually edit javascript files. No longer! The Player now includes a configuration utility that provides a web browser interface for setting all In-Application Support options. From the main screen, you see a list of applications covered by the published content. Clicking on an application name takes you to the edit configuration screen where you can set all Player options for that application. No more digging through the Player folders to find the right javascript file to edit. No complicated javascript syntax to make changes. And with Enablement Service Pack 1 we've added a new feature we're calling the Tabbed Gateway. The Tabbed Gateway is a top-level navigation bar for Help Integration. And all tabs, links, and text are controlled with the Configuration Utility... I think the Tabbed Gateway is a really cool and exciting feature for content launch. I can't wait to hear how your ideas for how to use it for your content. Let me know in comments or email!

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  • User Produtivity Kit - Powerful Packages (Part 1)

    - by [email protected]
    User Productivity Kit provides the ability to create a variety of content types including robust topics on system process and web pages with formatted text and graphics. There are times when you want to enhance content with media types not naively created by User Productivity Kit, media types such as video, custom animations, forms, and more. One method of doing this is to maintain these media files on a web server - separate from the User Productivity Kit player content and link to the files using absolute URLs such as http://myserver/overview.html. While this will get you going, you won't benefit from the content management capabilities of the UPK Developer. Features such as check-in / check-out, history, document properties, folder permissions and more are not available to this external content. Further, if you ever need to move that content to a server with a different name or domain, you'd need to update all your links. UPK version 3.1 introduced a new document type - the package. A package is a group of folders and files that you manage in the Developer library as a single document. These package documents work in the same manner as any other document in the library and you can use all of the collaborative content development features you see with other document types. Packages can be used for anything from single Word documents, PDF files, and graphics to more intricate sets of inter-related files commonly seen with HTML files and their graphics, style sheets, and JavaScript files. The structure of the files and folders within a package will always be preserved so this means that any relative links between files in the package will work. For example, an HTML file containing an image tag with a relative link to a graphic elsewhere in the same package will continue to function properly both when viewed in the Developer and when published to outputs such as the UPK Player. Once you start to use packages, you'll soon discover that there is a lot of existing content that can be re-purposed by placing it into UPK packages. Packages are easily created by selecting File...New...Package. Files can be added in a number of ways including the "Add Files" button, copy & paste from Windows Explorer, and drag & drop. To use one of the files in the package, just create a link to the file in the package you want to target. This is supported throughout the Developer in places such as section & topic concepts, frame links and hyperlinks in web pages. A little more challenging is determining how to structure packages in your library. As I mentioned earlier, a package can contain anything from a single file to dozens of files and folders. So what should you do? You could create a package for each file. You could create one package for all your files. But which one is right? Well, there's not a right and wrong answer to this question. There are advantages and disadvantages to each. The right decision will be influenced by the package files themselves, the structure of the content in the library, the size and working style of the development team, how content is shared between different outlines and more. The first consideration can be assessed the quickest. If the content to be placed in the package is composed of multiple files and those files reference each other, they should be in the same package. There are loads of examples of this type of content. HTML files with graphics and style sheets, HTML files with embedded Flash movies, and Word documents saved as HTML are all examples where the content is composed of multiple files and the files reference each other in some way. Content like this should always be placed in a singe package such that these relative links between the files are preserved and play properly in the UPK Player. In upcoming posts, I'll explain additional considerations.

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  • Recording Topics manually and automatically

    - by maria.cozzolino(at)oracle.com
    When you are recording UPK topics, the default mode for recording is manual recording, where you tell the system when to record each screen shot. This mode allows you to take the exact screen shot you need. However, it does get a bit tedious when you are recording long topics, especially if you forget to take a few screen shots. In UPK 3.5, a new version of recording was introduced - Automatic Recording. It was designed to simplify the recording process by automatically capturing screen shots as you perform your transaction. If you haven't experimented with Automatic Recording, I'd recommend you give it a try - it might make your recording life easier. If you are recording with sound, you can also narrate your topic while recording it. To turn on Automatic Recording: 1. In Tools/Options, there are two recorder tabs. The first tab, under content defaults, includes settings that you may want to share between developers, like whether keyboard shortcuts are automatically captured. 2. The second tab is the one that contains the personal preferences, like screen shot capture key and whether to record automatically or manually. On this tab, choose the option for Automatic Recording. 3. Save the settings. Note that this setting will NOT impact content defaults; this is for your user only. When you launch the recorder, you will notice a slightly different message with guidance on how to start and stop automatic recording. Once you start recording, the recorder window is hidden until the end of the recording session to allow you to capture your transaction. In the task tray, there is a series of icons that let you know that you are capturing content. You can pause the recording, as well as set and view your sound levels if you are using sound. A camera appears during each screen capture to help you know when the system is capturing a screen shot, and a context indicator appears to show the recognition. With automatic recording, you can let the system capture the necessary screen shots. It may provide a more natural recording experience, and is probably easier for the untrained developer. On the other hand, you have a bit more control with manual recording on which screen shot appears, but it also means you have to remember to capture the screen shot. :) We'd be interested in hearing which type of recording you do, and any rationale on why you made that choice. Please comment and let us know. --Maria Cozzolino, Manager of UPK Software Requirements and UI Design

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  • Oracle Tutor: XPDL conversion (and why you should care)

    - by mary.keane
    You may have noticed that the Oracle Business Process Converter feature in Tutor 14 supports "XPDL" conversion to Oracle Business Process Analysis Suite (BPA), Oracle Business Process Management Suite (BPM), and Oracle Tutor, and you may have briefly wondered "what is XPDL?" before you moved on to the Visio import feature (a very popular feature in Tutor 14). This posting is for those who do not yet understand (or care) about XPDL and process modeling. Many of us (and I'm including myself) have spent years working in the process definition arena: we've written procedures, designed systems and software to help others write procedures, and have been responsible for embedding policies and procedures into training material for employees. We've worked with tools such as Oracle Tutor, Microsoft Visio, Microsoft Word, and UPK. Most of us have never worked with "modeling tools" before, and we certainly never had to understand BPMN. It's a brave new world in this arena, and companies desperately need people with policy and procedural system expertise to be able to work with system analysts so there is a seamless transfer of knowledge from IT to employees. When working with applications, a picture is worth a thousand words, so eventually you're going to need to understand and be able to work with business process models. XPDL is an acronym for XML Process Definition Language, and it is an interchange format for business process models. It allows you to take a BPMN model that was developed in one workflow application such as BizAgi and import it into another workflow application or a true BPMN management system such as Oracle BPM. Specifically, the XPDL format contains the graphical information of a model as well as any executable information. By using a common format, models can be moved from a basic modeling application used by business owners to applications used by system architects. Over 80 applications support the XPDL format, including MetaStorm ProVision, BEA ALBPM, BizAgi, and Tibco. I mention these applications because we have provided XSLT mapping files specifically for these vendors. Oracle Business Process Converter was designed with user extensibility in mind, and thus users can add their own XML files so that additional XPDL models from other vendors can be converted to BPM, BPA, and Oracle Tutor. Instructions on how to add your own files can be found in Appendix 4 of the Oracle Business Converter manual. Let's take a visual look at how this works. Here is an example of a model devloped in BizAgi: This model can be created by the average business user without a large learning curve, and it's a good start for the system analyst who will be adding web services as well as for the business manager who manages the process described in the model. By exporting this model as XPDL, the information can be converted into Oracle BPA and Oracle BPM as well as converted to Oracle Tutor to become the framework for a procedure. Through this conversion feature, one graphic illustration of a business process can be used by a system analyst, business analyst, business manager, and employee, as seen below. Model Converted to Tutor Procedure Below is the task section of the procedure after conversion from an XPDL file. Model converted to BPA Model converted to BPM End users still want step by step instructions on how to perform their jobs, so procedures (Oracle Tutor) and application simulations (UPK) are still a critical piece of the solution. But IT professionals need graphic descriptions of how the applications work, regardless of whether there are any tasks involving humans. Now there is a way to convert procedures (Oracle Tutor docx files) and basic models (XPDL files) so that business managers and system analysts can share process information. References Wikipedia XPDL. Workflow Management Coalition, XPDL Support and Resources Oracle Business Process Converter manual, Oracle Tutor 14 Oracle Business Process Management 11g If you have any XPDL conversion stories to share, we'd love to hear from you. Best wishes for the coming new year, Mary Keane, Senior Development Manager, Oracle Tutor and BPM

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  • Introducing UPK 3.6 Simulation Help (You Say It and We Do It!)

    - by marc.santosusso
    We would like to thank everyone that participated in the recent documentation survey that was conducted over the last several months. Your feedback is valuable and we appreciate the time you took to provide it. Many of you commented that you would like to have "UPKs for UPK" in the documentation. In response, we are pleased to announce the availability of Simulation Help. This unique help system is a blending of the text-based Developer help and a collection of approximately 200 simulations that show authors how to create, record, refine, localize, and publish content using the Developer. You can access Simulation Help at any time using the following link: http://download.oracle.com/technology/products/upk/index.html Save this link as a favorite or bookmark in your browser for easy access anytime. We have also provided a link to a short one-question survey so you can tell us what you think of the new Simulation Help. http://www.surveymonkey.com/s/BJT7LV6 Thanks again for your valuable feedback on the product documentation!

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  • Don't Miss This Week's Webinars!

    - by [email protected]
    Wednesday, April 14th - 11:00 am PT - 12:00 pm PT Oracle User Productivity Kit: Best Practices for Getting the Most out of your Student Information System and ERP. Register now! K-12 organizations cannot afford to risk deploying mission critical applications like student information systems and ERPs without complete confidence they will live up to expectations. Find out how Oracle UPK can ensure success. Wednesday, April 14th - 10:00 am PT - 11:00 am PT Utilizing Oracle UPK for More than Just Training. Register now! HEUG webinar featuring Beth Renstrom, Senior Manager, Oracle UPK Product Management and James Barber, Partner PM with ERP Analysts. Discover how Oracle UPK can be utilized well beyond just training development and delivery. Thursday, April 15th - 10:00 am PT - 11:00 am PT UPK Productive Day One. Register now! Learn how to maximize your applications investment, increase employee productivity, and mitigate risk through all phases of the project lifecycle with Oracle UPK.

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  • Questions, Knowledge Checks and Assessments

    - by ted.henson
    Questions should be used to reinforce concepts throughout the title. You have the option to include questions in the course, in assessments, in Knowledge Checks, or in any combination. Questions are required for creating knowledge checks and assessments. It is important to remember that questions that are not in assessments are not tracked. Be sure to structure your outline so that questions are added to the appropriate assignable unit. I usually recommend that questions appear directly below their relative section. This serves two purposes. First, it helps ensure that the related content and question stay relative to one another. Secondly, it ensures that when the "link to subject" option is used it will relate back to the relative content. Knowledge checks are created using the questions that have been added to the related assignable unit. Use Knowledge Checks to give users an additional opportunity to review what they have learned. Knowledge Check allows users to check their own knowledge without being tracked or scored. Many users like having this self check option, especially if they know they are going to be tested later. Each assignable unit can have its own Knowledge Check. Assessments provide a way to measure knowledge or understanding of the course material. The results of each assessment are scored and tracked. Assessments are created using the questions that have been added to the relative assignable unit(s). Each assignable unit, including the Title AU, can have multiple assessments. Consider how your knowledge paths will be structured when planning your assessments. For instance, you can create a multiple-activity knowledge path, with multiple assessments from the same title or assignable unit. Also remember, in Manager an assessment can be either a pre or post assessment. Pre-assessments allow the student to discover what is already known in a specific topic or subject and important if the personal course feature is being used. Post-assessments allow you test the student knowledge or understanding after completing the material.

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  • Knowledge Pathways Designer - Recommended Settings

    - by ted.henson
    The General page of the Options dialog box contains the application preferences for Knowledge Pathways Designer. It is recommended that you leave certain settings as they are, unless you have a specific reason for changing them. The following are a few of the settings on the General page with an explanation of the recommended setting. They are in the order they appear on the page: Allow version 2.0 style links: This option should remain disabled unless you were using content that was created using version 2.0 of Knowledge Pathways and you want the same linking functionality that existed in that version 2.0. This feature enables you to reuse parts of titles that contain no AUs. However, keep in mind that this type of link is not a true link, but a cross between a copy and a link. To create a 2.0 style link, you drag and drop sections between titles. You can only create 2.0 style links to sections that belong to the Title AU. When creating a version 2.0 style link, your mouse pointer will change to indicate a 2.0 link is being created. Confirm deletion of outline items and Confirm deletion of titles: It is recommended that these options remain enabled to avoid deleting something by accident. Display tracking data loss warning when opening a published title: It recommended that this option be enabled so you will receive the warning message when you open the development copy of a title, reminding you of the implications of your changes. ulCopy files when converting a Section to an Assignable Unit: This option should remain enabled unless you have a specific reason for not copying the files. If this is disabled, you will (in effect) lose your content files upon converting because they will not be copied to the new AU directory on the content root. In this case, you would need to use Windows Explorer to copy your files manually. Working with Spelling Options All of the spelling options are enabled by default. Your design team can review these options to determine if you want to make changes, depending upon your specific needs. Understanding Dictionary Options You should leave the dictionary options as they are, unless you have a specific reason for changing them. While you can delete the user (customizable) dictionary, doing so is not recommended. Setting Check In/Check Out Options The ability to check in and check out titles and AUs will impact the efficiency of your design team. Decide what your check in and check out processes are before you start developing titles. The Check In/Check Out page of the Options dialog box contains two options that affect what happens when you open a title using the Open Title dialog box. Both of these options are enabled by default and are described below: Check Out for editing enabled: This option ensures that the Check Out for editing option will be selected when you open the development copy of a title from the Open Title dialog box. If this option is disabled, you must select the Check Out for editing option every time you want to check out a title for editing. Attempt to Check Out for entire branch: When this option is enabled, Designer checks out the selected title and all AUs and sections that are part of that title, provided they are available for check out. If this option is disabled, you will only check out the Title AU and anything that belongs to that Title AU (e.g., sections, questions, etc.), but not other AUs. The Check In/Check Out page of the Options dialog box also contains options that control what happens when you close a title. You can choose one option in the Check In when Closing a Title area. The option selected is a matter of preference and you should determine which option is most appropriate for your design team.

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  • IT User Adoption Survey - UPK Users we need YOU!

    - by user708585
    Oracle UPK is teaming with Neochange, a recognized user adoption leader, to produce the 4th IT Adoption Insight Report Complete the following survey for a chance to win an Apple IPad!* Help develop insight into the challenges and trends occurring in IT Adoption by participating in the 2012 survey. The information gathered is used to prepare the 2012 IT Adoption Insight Report, used by industry leaders to understand challenges and trends in IT Adoption. This year the report focuses on understanding the business impact of various end-user strategies and adoption barriers. This survey should take no more than 15 minutes of your time and each participant will receive a complimentary copy of the report: https://www.surveymonkey.com/s/2012_Adoption_Insight_Report To view the prior report: IT Adoption Insight Report Thank you in advance for your participation! *One Apple iPad will be given away to a randomly selected survey participant who completes the survey by January 15, 2012. The winner will be notified by email by January 31, 2012.

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  • Jumpstart Fusion Middleware projects with Oracle User Productivity Kit

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Missed our webinar on how Oracle UPK can reduce your project timeline by more than 10%?  View the playback and discover how to successfully build, deploy, and manage custom applications built with Fusion Middleware using Oracle User Productivity Kit!  Oracle UPK develops standards, processes, and designs the right solution for Oracle SOA Suite, WebCenter, Web 2.0, and Business Process Management tool users. By using Oracle UPK organizations can reduce implementation costs, increase user adoption, and shorten time to deployment of custom applications built with Fusion Middleware.  View this webcast and learn how Oracle UPK: Reduces standardization effort costs by 75% Drives standardization and adoption of ITIL processes Brings products to market faster with rapid custom application development Increases user adoption and productivity rate  For more information on Oracle UPK, visit the resource center. 

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  • What's New in the latest release of Oracle User Productivity Kit 11.0

    Enterprises are always looking to reduce overall project timelines, optimize business processes, and increase acceptance of their enterprise applications to ensure maximum ROI. The latest release of Oracle User Productivity Kit helps customers streamline the workflow process for the creation of content and offers conceptual-based assessment options to increase user adoption. Discover what is great and innovative about the latest release of Oracle UPK and UPK Professional. Learn about the integration of the UPK Developer and the Knowledge Center, which provides developers with a centralized, web-based platform for content deployment, tracking, and reporting.

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  • Oracle Open World - the technologist's fall classic

    - by user581320
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Well its September and the calendar is charging towards fall. I realized today that another summer had passed as the first rain in months fell here in northern California redwood country. If its fall that means that Oracle Open World is right around the corner and that tens of thousands of technology professionals will soon converge on San Francisco to fill every hotel and every corner of their minds. As in years past, team UPK will be there in force to answer questions, demo and discuss all things UPK. On Thursday, October 4, from 12:45pm to 1:45pm I along with several of my UPK teammates will be manning the User Productivity Kit Panel - Best Practices to Manage and Deploy Content. This session is an interactive session intended as an opportunity to get your UPK questions answered. To get things started we will answer some questions submitted in advance. If you have any questions or subject areas you’d like addressed during the session, let me know here in the blog and then come to the session and we’ll do our best to answer your questions.  Peter Maravelias UPK Product Management

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  • Capitalizing on Knowledge and Improving Workforce Effectiveness with the NEW Oracle User Productivit

    There is no one-size fits all way to effectively tap a firm's intellectual capital. Companies must focus on how knowledge on the core processes and activities that enable it to compete is captured, used, and disseminated to build critical capabilities they need in order to succeed. Learn how organizations can master this challenge with Oracle User Productivity Kit and also hear what's new in Oracle UPK 3.6.1 and Oracle UPK Professional 6.3.

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  • Oracle User Productivity Kit Best Practices for Upgrade Projects

    Minimize risk and increase success of your upgrade with Oracle User Productivity Kit. By providing value throughout the upgrade cycle, Oracle UPK can maximize your return on investment and quckly get your users up to speed on the new application. Learn how to use Oracle UPK for all phases of your upgrade project, including process review and design; application setup and configuration; testing, training and change management; and maintenance and support.

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  • Reality Check Webinar: How Does Your End User Adoption Fare Against 300 other Companies?

    - by Di Seghposs
    Gain insight into Neochange's 2012 Adoption Insight Report and Compare your End User Adoption Rate and Strategy! Discover why user adoption is a key factor to your IT investment's success and how Oracle UPK Professional can help ensure it!  Join us as Chris Dowse, CEO of Neochange and Beth Renstrom, Manager of Oracle UPK Outbound Product Mangement, reveal the results of the user adoption survey in which user service models and productivity levels of 300 organizations are discussed in detail to identify trends that deliver higher business productivity. See how your organization's productivity and service model match up to those companies who are getting the most out of their IT investment. Thursday, April 5, 2012 -- 2:00 pm ET Click here, to register for the webcast.

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  • Oracle OpenWorld Call for Papers is Now Open through April 9th!

    - by Di Seghposs
    Get Your Papers Ready!! The OpenWorld 2012 Call for Papers is Now Open!! Interested in sharing your Oracle UPK story at the most important educational conference of 2012? Customers or partners who would like an opportunity to speak at OpenWorld should submit an abstract. If your session is selected, Oracle will waive the conference registration fee – saving you anywhere from $1,795 to $2,595. For details about the conference, visit the Oracle OpenWorld website.          Click here to submit your OpenWorld Session Abstract. Don't delay -- submit your abstract today - the Call for Papers closes on April 9, 2012 - Share your Oracle UPK Success Story at Oracle OpenWorld!

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  • Oracle Unified Method (OUM) Release 5.6

    - by user714714
    ORACLE® UNIFIED METHOD RELEASE 5.6 Oracle’s Full Lifecycle Methodfor Deploying Oracle-Based Business Solutions About | Release | Access | Previous Announcements About Oracle is evolving the Oracle® Unified Method (OUM) to achieve the vision of supporting the entire Enterprise IT Lifecycle, including support for the successful implementation of every Oracle product. OUM replaces Legacy Methods, such as AIM Advantage, AIM for Business Flows, EMM Advantage, PeopleSoft's Compass, and Siebel's Results Roadmap. OUM provides an implementation approach that is rapid, broadly adaptive, and business-focused. OUM includes a comprehensive project and program management framework and materials to support Oracle's growing focus on enterprise-level IT strategy, architecture, and governance. Release OUM release 5.6 provides support for Application Implementation, Cloud Application Implementation, and Software Upgrade projects as well as the complete range of technology projects including Business Intelligence (BI) and Enterprise Performance Management (EPM), Enterprise Security, WebCenter, Service-Oriented Architecture (SOA), Application Integration Architecture (AIA), Business Process Management (BPM), Enterprise Integration, and Custom Software. Detailed techniques and tool guidance are provided, including a supplemental guide related to Oracle Tutor and UPK. This release features: Business Process Management (BPM) Project Engineering Supplemental Guide Cloud Roadmap View and Supplemental Guide Enterprise Security View and Supplemental Guide Service-Oriented Architecture (SOA) Governance Implementation Supplemental Guide "Tailoring OUM for Your Project" White Paper OUM Microsoft Project Workplan Template and User's Guide Mappings: OUM to J.D. Edwards OneMethodology, OUM Roles to Task Techniques: Determining Number of Iterations, Managing an OUM Project using Scrum Templates: Scrum Workplan (WM.010), Siebel CRM Enhanced / Updated: Manage Focus Area reorganized by Activities for all Views Oracle Architecture Development Process (OADP) View updated for OADP v3.0 Oracle Support Services Supplemental Guide expanded to include guidance related to IT Change Management Oracle User Productivity Kit Professional (UPK Pro) and Tutor Supplemental Guide expanded guidance for UPK Pro Service-Oriented Architecture (SOA) Application Integration Architecture (AIA) Supplemental Guide updated for SOA Tactical Project Delivery View Service-Oriented Architecture (SOA) Tactical Project Delivery View expanded to include additional tasks Siebel CRM Supplemental Guide expanded task guidance and added select Siebel-specific OUM templates WebCenter View and Supplemental Guide updated for WebCenter Portal and Content Management For a comprehensive list of features and enhancements, refer to the "What's New" page of the Method Pack. Upcoming releases will provide expanded support for Oracle's Enterprise Application suites including product-suite specific materials and guidance for tailoring OUM to support various engagement types. Access Oracle Customers Oracle customers may obtain copies of the method for their internal use – including guidelines, templates, and tailored work breakdown structure – by contracting with Oracle for a consulting engagement of two weeks or longer and meeting some additional minimum criteria. Customers, who have a signed consulting contract with Oracle and meet the engagement qualification criteria, are permitted to download the current release of OUM for their perpetual use. They may also obtain subsequent releases published during a renewable, three-year access period. Training courses are also available to these customers. Contact your local Oracle Sales Representative about enrolling in the OUM Customer Program. Oracle PartnerNetwork (OPN) Diamond, Platinum, and Gold Partners OPN Diamond, Platinum, and Gold Partners are able to access the OUM method pack, training courses, and collateral from the OPN Portal at no additional cost: Go to the OPN Portal at partner.oracle.com. Select the "Partners (Login Required)" tab. Login. Select the "Engage with Oracle" tab. From the Engage with Oracle page, locate the "Applications" heading. From the Applications heading, locate and select the "Oracle Unified Method" link. From the Oracle Unified Method Knowledge Zone, select the "Implement" tab. From the Implement tab, select the "Tools and Resources" link. Locate and select the "Oracle Unified Method (OUM)" link. Previous Announcements Oracle Unified Method (OUM) Release 5.6 Oracle Unified Method (OUM) Release 5.5 Oracle Unified Method (OUM) Release 5.4 Oracle EMM Advantage Retired Retirement of Oracle EMM Advantage Planned for December 01, 2011

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  • Oracle Tutor: Installing Is Not Implementing or Why CIO's should care about End User Adoption

    - by emily.chorba(at)oracle.com
    Eighteen months ago I showed Tutor and UPK Productive Day One overview to a CIO friend of mine. He works in a manufacturing business which had been recently purchased by a global conglomerate. He had a major implementation coming up, but said that the corporate team would be coming in to handle the project. I asked about their end user training approach, but it was unclear to him at the time. We were in touch over the course of the implementation project. The major activities were data conversion, how-to workshops, General Ledger realignment, and report definition. The message was "Here's how we do it at corporate, and here's how you are going to do it." In short, it was an application software installation. The corporate team had experience and confidence and the effort through go-live was smooth. Some weeks after cutover, problems with customer orders began to surface. Orders could not be fulfilled in a timely fashion. The problem got worse, and the corporate emergency team was called in. After many days of analysis, the issue was tracked down and resolved, but by then there were weeks of backorders, and their customer base was impacted in a significant way. It took three months of constant handholding of customers by the sales force for good will to be reestablished, and this itself diminished a new product sales push. I learned of these results in a recent conversation with the CIO. I asked him what the solution to the problem was, and he replied that it was twofold. The first component was a lack of understanding by customer service reps about how a particular data item in order entry was to be filled in, resulting in discrepant order data. The second component was that product planners were using this data, along with data from other sources, to fill in a spreadsheet based on the abandoned system. This spreadsheet was the primary input for planning data. The result of these two inaccuracies was that key parts were not being ordered to effectively meet demand and the lead time for finished goods was pushed out by weeks. I reminded him about the Productive Day One approach, and it's focus on methodology and tools for end user training. A more collaborative solution workshop would have identified proper applications use in the new environment. Using UPK to document correct transaction entry would have provided effective guidelines to the CSRs for data entry. Using Oracle Tutor to document the manual tasks would have eliminated the use of an out of date spreadsheet. As we talked this over, he said, "I wish I knew when I started what I know now." Effective end user adoption is the most critical and most overlooked success factor in applications implementations. When the switch is thrown at go-live, employees need to know how to use the new systems to do their jobs. Their jobs are made up of manual steps and systems steps which must be performed in the right order for the implementing organization to operate smoothly. Use Tutor to document the manual policies and procedures, use UPK to document the systems tasks, and develop this documentation in conjunction with a solution workshop. This is the path to develop effective end user training material for a smooth implementation. Learn More For more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Chuck Jones, Product Manager, Oracle Tutor and BPM

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  • top Tweets SOA Partner Community – September 2012

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity OracleBlogs ?Oracle SOA Suite for healthcare integration Dashboard http://ow.ly/1mcJvp SOA Community ?Lost in Translation &ndash; Common Mistakes Interpreting Patterns &ndash; Mark Simpson, Griffiths-Waite @ SOA, Cloud & Service… ServiceTechSymposium Matthias Zieger, Accenture just added to the agenda to co-present: "Service Modeling & BPM Business Value Patterns" http://ow.ly/ddu7A ServiceTechSymposium ?Newly updated session title and abstract: "Big Data and its impact on SOA", by Demed L'Her, Oracle. http://ow.ly/diOq2 Deepak Arora ?To PaaS or SaaS - the latest discussions with customers using SOA Suite - what are your thoughts #soa #soacommunity SOA Community top Tweets SOA Partner Community July 2012 - are you one of them? If yes please rt! https://soacommunity.wordpress.com/2012/08/28/top-tweets-soa-partner-community-august-2012/ … #soacommunity Sandor Nieuwenhuijs Checkout the BeNeLux Architectural Networking Event during Oracle Open World - meet your peers and the experts http://www.ddg-servicecenter.com/networkmanager/oow/architect/default.aspx … SOA Community ?top Tweets SOA Partner Community &ndash; August 2012 http://wp.me/p10C8u-uf SOA Community ?Follow SOA Community on facebook http://www.facebook.com/soacommunity #soacommunity SOA Community ?New Service to promote Your SOA & BPM events at http://oracle.com/events for SOA & BPM Specialized Partners Only! #soacommunity #opn #oracle Jan van Zoggel ?Hotel check, flight check, overview of sessions to visit check http://jvzoggel.wordpress.com/2012/08/27/soa-cloud-servicetech-symposium/ … I'm ready for SOA, Cloud & Service Technology Symposium SOA Community SOA & BPM Specialized Partners Only! New Service to Promote Your SOA & BPM Events at http://oracle.com/events http://wp.me/p10C8u-sH SOA Community Call for content for the next community newsletter. Do you want to publish your success & best practice? Send it @soacommunity #soacommunity SOA Community SOA Adoption in the Brazilian Ministry of Health - Case Study by Ricardo Puttini, University of Brasilia @ SOA, Cloud & Service… Jan van Zoggel ?Just registered for the 5th International SOA, Cloud & Service Technology Symposium in London. Looking forward to it. http://www.servicetechsymposium.com/ OTNArchBeat ?Want to prepare for Oracle SOA Specialization? @t_winterberg offers a suggestion. http://pub.vitrue.com/5Hqu OTNArchBeat ?Oracle BPM enable BAM | @deltalounge http://pub.vitrue.com/BCwj SOA Community Presentations & Training material OFM Summer Camps & Impressions & Feedback http://wp.me/p10C8u-sF Emiel Paasschens Nice! Pdf document on how to use a #Oracle #SOA Suite Domain Value Map (DVM) in the OSB: http://bit.ly/RzyS9w #yam OracleBlogs ?Using Cloud OER to Find Fusion Applications On-Premise Service Concrete WSDL URL http://ow.ly/1m4lz7 demed ?Free VIP pass for @techsymp if you are in London Sep. 24-25. Be the first one to retweet this and I'll DM you details! http://www.servicetechsymposium.com/speaker_bios.php?id=demed_lher … Jan van Zoggel blogpost: Oracle Service Bus duplicate message check using Oracle Coherence caching http://jvzoggel.wordpress.com/2012/08/20/osb-duplicate-message-with-coherence/ … OTNArchBeat ?Oracle Service Bus duplicate message check using Coherence | @jvzoggel http://pub.vitrue.com/ckY8 Oracle UPK & Tutor Synaptis and Oracle Present: Leveraging UPK Throughout the Project Lifecycle: Leveraging UPK throughout the Proj... http://bit.ly/OS2Rbg Rolando Carrasco ?New entry @ oracleradio http://bit.ly/SEvwwS @soacommunity @oracleace How to identify duplicated messages on Oracle SOA SUITE? SOA Community ?Business Driven Development (BDD) Demo Now Available! http://wp.me/p10C8u-sf OTNArchBeat ?Installing Oracle SOA Suite10g on Oracle Enterprise Linux | @lonnekedikmans http://pub.vitrue.com/BEyD OTNArchBeat ?Best practices for Oracle real-time data integration | Frank Ohlhorst http://pub.vitrue.com/1fH1 ServiceTechSymposium ?New OTN podcast featuring speakers Thomas Erl, Tim Hall and Demed L’Her just published. Tune into 1st 3 parts here: http://ow.ly/d1RRn OTNArchBeat ?SOA, Cloud, and Service Technologies - Part 4 of 4 - Best selling SOA author Thomas Erl talks about the latest title... http://ow.ly/1m0txY SOA Community Win a free conference pass for the SOA, Cloud + Service Technology Symposium &ndash; become a soacommunity facebook fan!… Lonneke Dikmans VENNSTER BLOG: Installing Oracle SOA Suite10g on Oracle Enterpris... http://blog.vennster.nl/2012/08/installing-oracle-soa-suite-10g-on.html?spref=tw … PeterPaul vande Beek published a blog on exporting Oracle #BPM metrics to a #DWH http://www.deltalounge.net/wpress/2012/08/export-oracle-bpm-metrics-to-a-data-warehouse/ … #soacommunity SOA Community ?Do you follow us on facebook http://www.facebook.com/soacommunity #soacommunity C2B2 Consulting ?Cloud-based Enterprise Architecture by Steve Millidge, C2B2 Consulting @ SOA, Cloud &amp; Service … http://wp.me/p10C8u-sv via @soacommunity Gertjan van het Hof Storing SCA Metadata in the Oracle Metadata Services Repository http://www.oracle.com/technetwork/articles/soa/fonnegra-storing-sca-metadata-1715004.html?msgid=3-6903117805 … arjankramer ?Encrypted OSB Service account passwords http://dlvr.it/20hbNV Richard van Tilborg BPM the Battle http://lnkd.in/yFAJaW OTNArchBeat Using Cloud OER to Find Fusion Applications On-Premise Service Concrete WSDL URL | @RahejaRajesh http://pub.vitrue.com/YDCD SOA Proactive ?Webcast: Introduction to SOA Human Workflow, 8/23, 10 AM EDT. Register @ http://bit.ly/Nx77sY Lucas Jellema ?Programmatically admnistration of OSB using JXM & MBeans. Interesting example is given in https://blogs.oracle.com/ateamsoab2b/entry/automatic_disabling_proxy_service_when … orclateamsoa ?A-Team Blog #ateam: Automatically Disable Proxy Service to avoid overloading OSB http://ow.ly/1lXGKV Atul_Kumar ?Oracle Enterprise Gateway – OEG 11gR1 (11.1.1.*) for beginners http://goo.gl/fb/EJboE Estafet Limited Advanced SOA Boot camp @soacommunity in Munich was excellent.@wlscommunity Learnt a lot and liked the format. SOA Community Oracle Fusion Applications Design Patterns Now Available For Developers by Ultan O'Broin http://wp.me/p10C8u-sd SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community twitter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Enable Seamless Transformation and Effective Adoption of Change with Oracle User Productivity Kit

    Organizations go through continuous transformation and change - whether it is through mergers and acquisitions, standardizations of systems, a rollout of a new application or business process improvements. With Oracle User Productivity Kit, project teams can capture and deploy best practices to streamline efficiency, reduce cost, and ensure successful change adoption. Discover how organizations can leverage the multiple outputs of Oracle UPK for all phases of the project from blueprinting/design/configuration to testing/training/go-live as well as maintenance and support.

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  • top Tweets SOA Partner Community – August 2012

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Lucas Jellema ?Published an article about organizing Fusion Middleware Administration: http://technology.amis.nl/2012/07/31/organizing-fusion-middleware-administration-in-a-smart-and-frugal-way … - many organizations are struggling with this. ServiceTechSymposium Countdown to the Early Bird Registration Discount deadline. Only 4 days left! http://ow.ly/cBCiv demed ?Good chatting w Bob Rhubart, Thomas Erl & Tim Hall on SOA & Cloud Symposium https://blogs.oracle.com/archbeat/entry/podcast_show_notes_thomas_erl … @soaschool @OTNArchBeat -- CU in London! SOA Community top Tweets SOA Partner Community July 2012 - are you one of them? If yes please rt! https://soacommunity.wordpress.com/2012/07/30/top-tweets-soa-partner-community-july-2012/ … #soacommunity SOA Community ?Are You a facebook member - do You follow http://www.facebook.com/soacommunity ? #soacommunity #soa SOA Community ?SOA 24/7 - Home Page: http://soa247.com/#.UBJsN8n3kyk.twitter … #soacommunity OracleBlogs ?Handling Large Payloads in SOA Suite 11g http://ow.ly/1lFAih OracleBlogs ?SOA Community Newsletter July 2012 http://ow.ly/1lFx6s OTNArchBeat Podcast Show Notes: Thomas Erl on SOA, Cloud, and Service Technology http://bit.ly/OOHTUJ SOA Community SOA Community Newsletter July 2012 http://wp.me/p10C8u-s7 OTNArchBeat ?OTN ArchBeat Podcast: Thomas Erl on SOA, Cloud, and Service Technology - Part 1 http://pub.vitrue.com/fMti OProcessAccel ?Just released! White Paper: Oracle Process Accelerators Best Practices http://www.oracle.com/technetwork/middleware/bpm/learnmore/processaccelbestpracticeswhitepaper-1708910.pdf … OTNArchBeat ?SOA, Cloud, and Service Technologies - Part 1 of 4 - A conversation with SOA, Cloud, and Service Technology Symposiu... http://ow.ly/1lDyAK OracleBlogs ?SOA Suite 11g PS5 Bundled Patch 3 (11.1.1.6.3) http://ow.ly/1lCW1S Simon Haslam My write-up of the virtues of the #ukoug App Server & Middleware SIG http://bit.ly/LMWdfY What's important to you for our next meeting? SOA Community SOA Partner Community Survey 2012 http://wp.me/p10C8u-qY Simone Geib ?RT @jswaroop: #Oracle positioned in the Leader's quadrant - Gartner Magic Quadrants for Application Infrastructure (SOA & SOA Gov)... ServiceTechSymposium New Supporting Organization, IBTI has joined the Symposium! http://www.servicetechsymposium.com/ orclateamsoa ?A-Team Blog #ateam: BPM 11g Task Form Version Considerations http://ow.ly/1lA7XS OTNArchBeat Oracle content at SOA, Cloud and Service Technology Symposium (and discount code!) http://pub.vitrue.com/FPcW OracleBlogs ?BPM 11g Task Form Version Considerations http://ow.ly/1lzOrX OTNArchBeat BPM 11g #ADF Task Form Versioning | Christopher Karl Chan #fusionmiddleware http://pub.vitrue.com/0qP2 OTNArchBeat Lightweight ADF Task Flow for BPM Human Tasks Overview | @AndrejusB #fusionmiddleware http://pub.vitrue.com/z7x9 SOA Community Oracle Fusion Middleware Summer Camps in Lisbon report by Link Consulting http://middlewarebylink.wordpress.com/2012/07/20/oracle-fusion-middleware-summer-camps-in-lisbon/ … #ofmsummercamps #soa #bpm SOA Community ?Clemens Utschig-Utschig & Manas Deb The Successful Execution of the SOA and BPM Vision Using a Business Capability Framework: Concepts… Simone Geib ?RT @oprocessaccel: Just released! White Paper: Oracle Process Accelerators Best Practices http://www.oracle.com/technetwork/middleware/bpm/learnmore/processaccelbestpracticeswhitepaper-1708910.pdf … jornica ?Report from Oracle Fusion Middleware Summer Camps in Munich: SOA Suite 11g advanced training experiences @soacommunity http://bit.ly/Mw3btE Simone Geib ?Bruce Tierney: Update - SOA & BPM Customer Insights Webcast Series: | https://blogs.oracle.com/SOA/entry/update_soa_bpm_customer_insights … OTNArchBeat Business SOA: Thinking is Dead | @mosesjones http://pub.vitrue.com/k8mw esentri ?had 3 great days in Munich at #Oracle #soacommunity Summercamp! Special thanks to Geoffroy de Lamalle from eProseed! Danilo Schmiedel ?Used my time in train to setup the ps5 soa/bpm vbox-image.Works like a dream. Setup-Readme is perfect! Saves a lot of time!!! @soacommunity 18 Jul SOA Community ?THANKS for the excellent OFM summer camps - save trip home - share your pictures at http://www.facebook.com/soacommunity #ofmsummercamps #soacommunity doors BBQ-party with Oracle @soacommunity. 5Star! #lovemunich #ofmsummercamps pic.twitter.com/ztfcGn2S leonsmiers ?New #Capgemini blog post "Continuous Improvement of Business Agility" http://bit.ly/Lr0EwG #bpm #yam Eric Elzinga ?MDS Explorer utility, http://see.sc/4qdb43 #soasuite ServiceTechSymposium ?@techsymp New speaker Demed L’Her from Oracle has been added to the symposium calendar. http://ow.ly/cjnyw SOA Community ?Last day of the Fusion Middleware summer camps - we continue at 9.00 am. send us your barbecue pictures! #ofmsummercamps #soacommunity SOA Community ?Delivering SOA Governance with EAMS and Oracle Enterprise Repository by Link Consulting http://middlewarebylink.wordpress.com/2012/06/26/delivering-soa-governance-with-eams-and-oracle-enterprise-repository/ … #soacommunity #soa #oer OracleBlogs ?Process Accelerator Kit http://ow.ly/1loaCw 15 Jul SOA Community ?Sun is back in Munich! Send your pictures Middleware summer camps! #ofmsummercamps We start tomorrow 11.00 at Oracle pic.twitter.com/6FStxomk Walter Montantes ?Gracias, Obrigado, Thank you, Danke a Lisboa y a @soacommunity @wlscommunity. From the Mexican guys!! cc @mikeintoch #ofmsummercamps Andrejus Baranovskis Tips & Tricks How to Run Oracle BPM 11g PS5 Workspace from Custom ADF 11g Application http://fb.me/1zOf3h2K8 JDeveloper & ADF ?Fusion Apps Enterprise Repository - Explained http://dlvr.it/1rpjWd Steve Walker ?Oracle #Exalogic is the logical choice for running business applications. Exalogic Software 2.0 launches 7/25. Reg at http://bit.ly/NedQ9L A. Chatziantoniou ?Landed in rainy Amsterdam after a great week in Lisbon for the #ofmsummercamps - multo obrigado for Jürgen for another fantastic event SOA Community ?Teams present #BPM11g POC results at #ofmsummercamps - great job! #soacommunity pic.twitter.com/0d4txkWF Sabine Leitner ?#DOAG SIG Middleware 29.08.2012 Köln über MW, Administration, Monitoring http://bit.ly/P47w82 @soacommunity @OracleMW @OracleFMW 12 Jul philmulhall ?Thanks @soacommunity for a great week at the #ofmsummercamps. Hard work done so time for a few cold ones in Lisboa. pic.twitter.com/LVUUuwTh peter230769 ?RT: andrea_rocco_31: RT @soacommunity: Enjoy the networking event at #ofmsummercamps want to attend next time ... pic.twitter.com/D1HRndi4 Niels Gorter ?#ofmsummercamps dinner in Lisbon. Great weather, scenery, training, people, on and on. Big THANKS @soacommunity JDeveloper & ADF ?Running Oracle BPM 11g PS5 Worklist Task Flow and Human Task Form on Non-SOA Domain http://dlvr.it/1r0c2j Andrea Rocco ?RT @soacommunity: Jamy pastry at cafe Belem - who is the ghost there?!? http://via.me/-2x33uk6 Simon Haslam ?Sounds great - sorry I couldn't make it. RT @soacommunity: 6pm BPM advanced training hard work to build the POC #ofmsummercamps philmulhall ?A well earned rest after a hard days work @soacommunity #summercamps pic.twitter.com/LKK7VOVS philmulhall ?Some more hard working delegates @soacommunity #summercamps pic.twitter.com/gWpk1HZh SOA Community ?Error message at the BPM POC - will The #ace director understand the message and solve it? #ofmsummercamps pic.twitter.com/LFTEzNck Daniel Kleine-Albers ?posted on the #thecattlecrew blog: Assigning more memory to JDeveloper http://thecattlecrew.wordpress.com/2012/07/10/jdeveloper-quicktip-assigning-more-memory/ … OTNArchBeat ?BAM design pointers | Kavitha Srinivasan http://pub.vitrue.com/TOhP SOA Community ?Did you receive the July SOA community newsletter? read it! Want to become a member http://www.oracle.com/goto/emea/soa #soacommunity #soa #opn OracleBlogs ?Markus Zirn, Big Data with CEP and SOA @ SOA, Cloud &amp; Service Technology Symposium 2012 http://ow.ly/1lcSkb Andrejus Baranovskis Running Oracle BPM 11g PS5 Worklist Task Flow and Human Task Form on Non-SOA Eric Elzinga ?Service Facade design pattern in OSB, http://bit.ly/NnOExN Eric Elzinga ?New BPEL Thread Pool in SOA 11g for Non-Blocking Invoke Activities from 11.1.1.6 (PS5), http://bit.ly/NnOc2G Gilberto Holms New Post: Siebel Connection Pool in Oracle Service Bus 11g http://wp.me/pRE8V-2z Oracle UPK & Tutor ?UPK Pre-Built Content Update: UPK pre-built content development efforts are always underway and growing. Ove... http://bit.ly/R2HeTj JDeveloper & ADF ?Troubleshooting BPMN process editor problems in 11.1.1.6 http://dlvr.it/1p0FfS orclateamsoa ?A-Team Blog #ateam: BAM design pointers - In working recently with a large Oracle customer on SOA and BAM, I discove... http://ow.ly/1kYqES SOA Community BPMN process editor problems in 11.1.1.6 by Mark Nelson http://redstack.wordpress.com/2012/06/27/bpmn-process-editor-problems-in-11-1-1-6 … #soacommunity #bpm OTNArchBeat ?SOA Learning Library: free short, topic-focused training on Oracle SOA & BPM products | @SOACommunity http://pub.vitrue.com/NE1G Andrejus Baranovskis ?ADF 11g PS5 Application with Customized BPM Worklist Task Flow (MDS Seeded Customization) http://fb.me/1coX4r1X1 OTNArchBeat ?A Universal JMX Client for Weblogic –Part 1: Monitoring BPEL Thread Pools in SOA 11g | Stefan Koser http://pub.vitrue.com/mQVZ OTNArchBeat ?BPM – Disable DBMS job to refresh B2B Materialized View | Mark Nelson http://pub.vitrue.com/3PR0 SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community twitter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • top Tweets SOA Partner Community &ndash; June 2012

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Simone Geib Contact me directly for ideas how to improve http://bit.ly/advancedsoasuite and additional posts, presentations, white papers, #soasuite SOA CommunitySOA Community Newsletter May 2012 https://soacommunity.wordpress.com /2012/05/28/soa-community-newsletter-may-2012/ #soacommunity Simone Geib #soasuite advanced OTN page has become too cluttered. Broke it into separate pages to start with. http://bit.ly/advancedsoasuite SOA CommunitySOA Management with Enterprise Manager Cloud Control 12c and Business Transaction Management 12c Demo https://soacommunity.wordpress.com /2012/05/21/soa-management-with-enterprise-manager-cloud-control-12c-and-business-transaction-management-12c-demo/ #soacommunity OracleBlogs June Webcast: SOA Gateway Implementation and Troubleshooting (2 sessions) http://ow.ly/1kbRFA OTNArchBeatEvery cloud needs an SOA lining: analyst | @JoeMcKendrick http://zd.net/KTgMHk ServiceTechSymposium New session just posted to calendar: "NoSQL for Data Services, Data Virtualization & Big Data" by Guido Schmutz, Trivadis AG ://ow.ly/bjjOe OTNArchBeat?Every cloud needs an SOA lining: analyst | @JoeMcKendrick http://zd.net/KTgMHk Debra Lilley looks good - real proof people are using the apps ! RT @fteter:Very cool Fusion Applications Help site: http://bit.ly/L3nvOR #FusionApps OTNArchBeat How to Set JVM Parameters in Oracle SOA 11G | Francis Ip http://bit.ly/JBDYPj demed"rapid proliferation of cloud computing will drive convergence of SOA and cloud paradigms" http://ovum.com/2012/05/18/soa-paves-the-way-for-cloud/ SOA Community Sending out invitations to our advanced Fusion Middleware Summer Camps! Want to learn more register for the community http://www.oracle.com/goto/emea/soa SOA Community Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR! https://soacommunity.wordpress.com/ 2012/05/31/middleware-oracle-excellence-awards-2012 happy-new-year/ #soacommunity #opn #opnaward #specialization #oracle Simone Geib #oraclesoa performance tuning resources. All in one: docs, blogs, WPs, ppts: http://bit.ly/soa_resources OracleBlogs Middleware Oracle Excellence Awards 2012 - HAPPY NEW YEAR! http://ow.ly/1k9ri0 ServiceTechSymposiumNew session just posted to Symposium calendar: "Service Modeling & BPM Business Value Patterns" by Jürgen Kress, Oracle http://www.servicetechsymposium.com/ agenda2012.php #service_modeling_and_bpm _business_value_patterns SOA Community Happy New Year #soacommunity thanks for the business! Time for a drink ;-) http://pic.twitter.com/zkK08KWB Jan van ZoggelUsing execute-sql() function for Name-Value pair lookups in Oracle Service Bus http://wp.me/p1H430-jZ SOA Community Middleware Oracle Excellence Awards 2012&ndash;HAPPY NEW YEAR! http://wp.me/p10C8u-q4 orclateamsoa A-Team Blog #ateam: BPM 11g Deployment & Instance Migration - I have seen a number of request lately asking how to http://ow.ly/1jZ0h8 OTNArchBeat Who should ‘own’ the Enterprise Architecture? | Michael Glas http://bit.ly/K0ge0Q Oracle UPK & Tutor TOMORROW! (June 23rd) - UPK Professional Webinar at Noon ET: Discover why user adoption is a key factor for the http://bit.ly/LjZjdx Sabine Leitner Finance Event im Design-Hotel beim Barbeque: 21. Juni FRA mit Kunden SV Informatik, Schufa, LBBW http://bit.ly/JtwE3v #Oracle @itevent OracleEnterpriseMgr SOA Management with Enterprise Manager Cloud Control 12c and Business Transaction Management 12c Demo http://ow.ly/b3WP1 #em12c ServiceTechSymposium New session just posted to Symposium calendar: "Elastic SOA in the Cloud" by Steve Millidge, C2B2 Consulting http://www.servicetechsymposium.com /agenda2012.php #elastic_soa_in_the_cloud OTNArchBeat Securing Heterogeneous Systems Using Oracle Web Services Manager by @rluttikhuizen & Jens Peters http://bit.ly/KjShFi Oracleteamsoa A-Team Blog #ateam: How to Set JVM Parameters in Oracle SOA 11G http://ow.ly/1k2cnl SOA Community Oracle Service Registry in an automated (Maven) SOA/BPM build http://redstack.wordpress.com /2012/05/22/using-oracle-service-registry-in-an-automated-maven-soabpm-build/ #soacommunity #redstack #soa #osr #opn SOA CommunityHigh demand for advanced Fusion Middleware Summer Camps! Want to learn more register for the #soacommunity http://www.oracle.com/goto/emea/soa OracleBlogs? How to Set JVM Parameters in Oracle SOA 11G http://ow.ly/1k1UTv SOA Community top Tweets SOA Partner Community &ndash; May 2012 http://wp.me/p10C8u-pP ServiceTechSymposium New session just posted to Symposium calendar: "SOA Governance at EDP: A Global Energy Company" by Manuel Rosa, Link http://www.servicetechsymposium.com/ agenda2012.php #soa_governance_at_edp For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity,twitter,Oracle,SOA Community,Jürgen Kress,OPN,SOA,BPM

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