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• The Future of Project Management is Social

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Kazim Isfahani, Director, Product Marketing, Oracle Rapid Ascent. Breakneck Speed. Lightning Fast. Perhaps even overwhelming. No matter which set of adjectives we use to describe it, social media’s rise into the enterprise mainstream has been unprecedented. Indeed, the big 4 social media powerhouses (Facebook, Google+, LinkedIn, and Twitter), have nearly 2 Billion users between them. You may be asking (as you should really) “That’s all well and good for the consumer, but for me at my company, what’s your point? Beyond the fact that I can check and post updates, that is.” Good question, kind sir. Impact of Social and Collaboration on Project Management I’ll dovetail this discussion to the project management realm, since that’s what I’m writing about. Speed is a big challenge for project-driven organizations. Anything that can help speed up project delivery - be it a new product introduction effort or a geographical expansion project - fast is a good thing. So where does this whole social thing fit particularly since there are already a host of tools to help with traditional project execution? The fact is companies have seen improvements in their productivity by deploying departmental collaboration and other social-oriented solutions. McKinsey’s survey on social tools shows we have reached critical scale: 72% of respondents report that their companies use at least one and over 40% say they are using social networks and blogs. We don’t hear as much about the impact of social media technologies at the project and project manager level, but that does not mean there is none. Consider the new hire. The type of individual entering the workforce and executing on projects is a generation of worker expecting visually appealing, easy to use and easy to understand technology meshing hand-in-hand with business processes. Consider the project manager. The social era has enhanced the role that the project manager must play. Today’s project manager must be a supreme communicator, an influencer, a sympathizer, a negotiator, and still manage to keep all stakeholders in the loop on project progress. Social tools play a significant role in this effort. Now consider the impact to the project team. The way that a project team functions has changed, with newer, social oriented technologies making the process of information dissemination and team communications much more fluid. It’s clear that a shift is occurring where “social” is intersecting with project management. The Rise of Social Project Management We refer to the melding of project management and social networking as Social Project Management. Social Project Management is based upon the philosophy that the project team is one part of an integrated whole, and that valuable and unique abilities exist within the larger organization. For this reason, Social Project Management systems should be integrated into the collaborative platform(s) of an organization, allowing communication to proceed outside the project boundaries. What makes social project management "social" is an implicit awareness where distributed teams build connected links in ways that were previously restricted to teams that were co-located. Just as critical, Social Project Management embraces the vision of seamless online collaboration within a project team, but also provides for, (and enhances) the use of rigorous project management techniques. Social Project Management acknowledges that projects (particularly large projects) are a social activity - people doing work with people, for other people, with commitments to yet other people. The more people (larger projects), the more interpersonal the interactions, and the more social affects the project. The Epitome of Social - Fusion Project Portfolio Management If I take this one level further to discuss Fusion Project Portfolio Management, the notion of Social Project Management is on full display. With Fusion Project Portfolio Management, project team members have a single place for interaction on projects and access to any other resources working within the Fusion ERP applications. This allows team members the opportunity to be informed with greater participation and provide better information. The application’s the visual appeal, and highly graphical nature makes it easy to navigate information. The project activity stream adds to the intuitive user experience. The goal of productivity is pervasive throughout Fusion Project Portfolio Management. Field research conducted with Oracle customers and partners showed that users needed a way to stay in the context of their core transactions and yet easily access social networking tools. This is manifested in the application so when a user executes a business process, they not only have the transactional application at their fingertips, but also have things like e-mail, SMS, text, instant messaging, chat – all providing a number of different ways to interact with people and/or groups of people, both internal and external to the project and enterprise. But in the end, connecting people is relatively easy. The larger issue is finding a way to serve up relevant, system-generated, actionable information, in real time, which will allow for more streamlined execution on key business processes. Fusion Project Portfolio Management’s design concept enables users to create project communities, establish discussion threads, manage event calendars as well as deliver project based work spaces to organize communications within the context of a project – all within a secure business environment. We’d love to hear from you and get your thoughts and ideas about how Social Project Management is impacting your organization. To learn more about Oracle Fusion Project Portfolio Management, please visit this link

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• Benchmarking MySQL Replication with Multi-Threaded Slaves

  - by Mat Keep

  0 0 1 1145 6530 Homework 54 15 7660 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} The objective of this benchmark is to measure the performance improvement achieved when enabling the Multi-Threaded Slave enhancement delivered as a part MySQL 5.6. As the results demonstrate, Multi-Threaded Slaves delivers 5x higher replication performance based on a configuration with 10 databases/schemas. For real-world deployments, higher replication performance directly translates to: · Improved consistency of reads from slaves (i.e. reduced risk of reading "stale" data) · Reduced risk of data loss should the master fail before replicating all events in its binary log (binlog) The multi-threaded slave splits processing between worker threads based on schema, allowing updates to be applied in parallel, rather than sequentially. This delivers benefits to those workloads that isolate application data using databases - e.g. multi-tenant systems deployed in cloud environments. Multi-Threaded Slaves are just one of many enhancements to replication previewed as part of the MySQL 5.6 Development Release, which include: · Global Transaction Identifiers coupled with MySQL utilities for automatic failover / switchover and slave promotion · Crash Safe Slaves and Binlog · Optimized Row Based Replication · Replication Event Checksums · Time Delayed Replication These and many more are discussed in the “MySQL 5.6 Replication: Enabling the Next Generation of Web & Cloud Services” Developer Zone article  Back to the benchmark - details are as follows. Environment The test environment consisted of two Linux servers: · one running the replication master · one running the replication slave. Only the slave was involved in the actual measurements, and was based on the following configuration: - Hardware: Oracle Sun Fire X4170 M2 Server - CPU: 2 sockets, 6 cores with hyper-threading, 2930 MHz. - OS: 64-bit Oracle Enterprise Linux 6.1 - Memory: 48 GB Test Procedure Initial Setup: Two MySQL servers were started on two different hosts, configured as replication master and slave. 10 sysbench schemas were created, each with a single table: CREATE TABLE `sbtest` (    `id` int(10) unsigned NOT NULL AUTO_INCREMENT,    `k` int(10) unsigned NOT NULL DEFAULT '0',    `c` char(120) NOT NULL DEFAULT '',    `pad` char(60) NOT NULL DEFAULT '',    PRIMARY KEY (`id`),    KEY `k` (`k`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 10,000 rows were inserted in each of the 10 tables, for a total of 100,000 rows. When the inserts had replicated to the slave, the slave threads were stopped. The slave data directory was copied to a backup location and the slave threads position in the master binlog noted. 10 sysbench clients, each configured with 10 threads, were spawned at the same time to generate a random schema load against each of the 10 schemas on the master. Each sysbench client executed 10,000 "update key" statements: UPDATE sbtest set k=k+1 WHERE id = <random row> In total, this generated 100,000 update statements to later replicate during the test itself. Test Methodology: The number of slave workers to test with was configured using: SET GLOBAL slave_parallel_workers=<workers> Then the slave IO thread was started and the test waited for all the update queries to be copied over to the relay log on the slave. The benchmark clock was started and then the slave SQL thread was started. The test waited for the slave SQL thread to finish executing the 100k update queries, doing "select master_pos_wait()". When master_pos_wait() returned, the benchmark clock was stopped and the duration calculated. The calculated duration from the benchmark clock should be close to the time it took for the SQL thread to execute the 100,000 update queries. The 100k queries divided by this duration gave the benchmark metric, reported as Queries Per Second (QPS). Test Reset: The test-reset cycle was implemented as follows: · the slave was stopped · the slave data directory replaced with the previous backup · the slave restarted with the slave threads replication pointer repositioned to the point before the update queries in the binlog. The test could then be repeated with identical set of queries but a different number of slave worker threads, enabling a fair comparison. The Test-Reset cycle was repeated 3 times for 0-24 number of workers and the QPS metric calculated and averaged for each worker count. MySQL Configuration The relevant configuration settings used for MySQL are as follows: binlog-format=STATEMENT relay-log-info-repository=TABLE master-info-repository=TABLE As described in the test procedure, the slave_parallel_workers setting was modified as part of the test logic. The consequence of changing this setting is: 0 worker threads:    - current (i.e. single threaded) sequential mode    - 1 x IO thread and 1 x SQL thread    - SQL thread both reads and executes the events 1 worker thread:    - sequential mode    - 1 x IO thread, 1 x Coordinator SQL thread and 1 x Worker thread    - coordinator reads the event and hands it to the worker who executes 2+ worker threads:    - parallel execution    - 1 x IO thread, 1 x Coordinator SQL thread and 2+ Worker threads    - coordinator reads events and hands them to the workers who execute them Results Figure 1 below shows that Multi-Threaded Slaves deliver ~5x higher replication performance when configured with 10 worker threads, with the load evenly distributed across our 10 x schemas. This result is compared to the current replication implementation which is based on a single SQL thread only (i.e. zero worker threads). Figure 1: 5x Higher Performance with Multi-Threaded Slaves The following figure shows more detailed results, with QPS sampled and reported as the worker threads are incremented. The raw numbers behind this graph are reported in the Appendix section of this post. Figure 2: Detailed Results As the results above show, the configuration does not scale noticably from 5 to 9 worker threads. When configured with 10 worker threads however, scalability increases significantly. The conclusion therefore is that it is desirable to configure the same number of worker threads as schemas. Other conclusions from the results: · Running with 1 worker compared to zero workers just introduces overhead without the benefit of parallel execution. · As expected, having more workers than schemas adds no visible benefit. Aside from what is shown in the results above, testing also demonstrated that the following settings had a very positive effect on slave performance: relay-log-info-repository=TABLE master-info-repository=TABLE For 5+ workers, it was up to 2.3 times as fast to run with TABLE compared to FILE. Conclusion As the results demonstrate, Multi-Threaded Slaves deliver significant performance increases to MySQL replication when handling multiple schemas. This, and the other replication enhancements introduced in MySQL 5.6 are fully available for you to download and evaluate now from the MySQL Developer site (select Development Release tab). You can learn more about MySQL 5.6 from the documentation  Please don’t hesitate to comment on this or other replication blogs with feedback and questions. Appendix – Detailed Results

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• Unlocking Productivity

  - by Michael Snow

  Unlocking Productivity in Life Sciences with Consolidated Content Management by Joe Golemba, Vice President, Product Management, Oracle WebCenter As life sciences organizations look to become more operationally efficient, the ability to effectively leverage information is a competitive advantage. Whether data mining at the drug discovery phase or prepping the sales team before a product launch, content management can play a key role in developing, organizing, and disseminating vital information. The goal of content management is relatively straightforward: put the information that people need where they can find it. A number of issues can complicate this; information sits in many different systems, each of those systems has its own security, and the information in those systems exists in many different formats. Identifying and extracting pertinent information from mountains of farflung data is no simple job, but the alternative—wasted effort or even regulatory compliance issues—is worse. An integrated information architecture can enable health sciences organizations to make better decisions, accelerate clinical operations, and be more competitive. Unstructured data matters Often when we think of drug development data, we think of structured data that fits neatly into one or more research databases. But structured data is often directly supported by unstructured data such as experimental protocols, reaction conditions, lot numbers, run times, analyses, and research notes. As life sciences companies seek integrated views of data, they are typically finding diverse islands of data that seemingly have no relationship to other data in the organization. Information like sales reports or call center reports can be locked into siloed systems, and unavailable to the discovery process. Additionally, in the increasingly networked clinical environment, Web pages, instant messages, videos, scientific imaging, sales and marketing data, collaborative workspaces, and predictive modeling data are likely to be present within an organization, and each source potentially possesses information that can help to better inform specific efforts. Historically, content management solutions that had 21CFR Part 11 capabilities—electronic records and signatures—were focused mainly on content-enabling manufacturing-related processes. Today, life sciences companies have many standalone repositories, requiring different skills, service level agreements, and vendor support costs to manage them. With the amount of content doubling every three to six months, companies have recognized the need to manage unstructured content from the beginning, in order to increase employee productivity and operational efficiency. Using scalable and secure enterprise content management (ECM) solutions, organizations can better manage their unstructured content. These solutions can also be integrated with enterprise resource planning (ERP) systems or research systems, making content available immediately, in the context of the application and within the flow of the employee’s typical business activity. Administrative safeguards—such as content de-duplication—can also be applied within ECM systems, so documents are never recreated, eliminating redundant efforts, ensuring one source of truth, and maintaining content standards in the organization. Putting it in context Consolidating structured and unstructured information in a single system can greatly simplify access to relevant information when it is needed through contextual search. Using contextual filters, results can include therapeutic area, position in the value chain, semantic commonalities, technology-specific factors, specific researchers involved, or potential business impact. The use of taxonomies is essential to organizing information and enabling contextual searches. Taxonomy solutions are composed of a hierarchical tree that defines the relationship between different life science terms. When overlaid with additional indexing related to research and/or business processes, it becomes possible to effectively narrow down the amount of data that is returned during searches, as well as prioritize results based on specific criteria and/or prior search history. Thus, search results are more accurate and relevant to an employee’s day-to-day work. For example, a search for the word "tissue" by a lab researcher would return significantly different results than a search for the same word performed by someone in procurement. Of course, diverse data repositories, combined with the immense amounts of data present in an organization, necessitate that the data elements be regularly indexed and cached beforehand to enable reasonable search response times. In its simplest form, indexing of a single, consolidated data warehouse can be expected to be a relatively straightforward effort. However, organizations require the ability to index multiple data repositories, enabling a single search to reference multiple data sources and provide an integrated results listing. Security and compliance Beyond yielding efficiencies and supporting new insight, an enterprise search environment can support important security considerations as well as compliance initiatives. For example, the systems enable organizations to retain the relevance and the security of the indexed systems, so users can only see the results to which they are granted access. This is especially important as life sciences companies are working in an increasingly networked environment and need to provide secure, role-based access to information across multiple partners. Although not officially required by the 21 CFR Part 11 regulation, the U.S. Food and Drug Administraiton has begun to extend the type of content considered when performing relevant audits and discoveries. Having an ECM infrastructure that provides centralized management of all content enterprise-wide—with the ability to consistently apply records and retention policies along with the appropriate controls, validations, audit trails, and electronic signatures—is becoming increasingly critical for life sciences companies. Making the move Creating an enterprise-wide ECM environment requires moving large amounts of content into a single enterprise repository, a daunting and risk-laden initiative. The first key is to focus on data taxonomy, allowing content to be mapped across systems. The second is to take advantage new tools which can dramatically speed and reduce the cost of the data migration process through automation. Additional content need not be frozen while it is migrated, enabling productivity throughout the process. The ability to effectively leverage information into success has been gaining importance in the life sciences industry for years. The rapid adoption of enterprise content management, both in operational processes as well as in scientific management, are clear indicators that the companies are looking to use all available data to be better informed, improve decision making, minimize risk, and increase time to market, to maintain profitability and be more competitive. As more and more varieties and sources of information are brought under the strategic management umbrella, the ability to divine knowledge from the vast pool of information is increasingly difficult. Simple search engines and basic content management are increasingly unable to effectively extract the right information from the mountains of data available. By bringing these tools into context and integrating them with business processes and applications, we can effectively focus on the right decisions that make our organizations more profitable. More Information Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• Oracle SOA Suite - Highlighted Travel and Transportation Customer References

  - by Bruce Tierney

  0 0 1 1137 6483 - 54 15 7605 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Next in this series on industry-specific highlights of Oracle SOA Suite customers is the Travel and Transportation industry.  If you are in the travel or transportation industry, take a look at how these Oracle SOA Suite integration customers have addressed common business requirements to enable better customer service, lower costs, and deliver new business services. For example, All Nippon Airways (ANA) has significantly lowered management costs associated with their hybrid on-premise/cloud ticketing system deployments for domestic and international flights. Their lead-time for changes or new applications has been greatly reduced compared to their old mainframe-based systems, enabling ANA to rapidly develop new services in response to changing market needs. Another example is Schneider National, a leading provider of truckload logistics, and how they have integrated Oracle E-Business Suite, Siebel CRM, Oracle Transportation Management and customers applications using Oracle SOA Suite. Schneider National has 400 BPEL processes that generate over 60 million composite instances over five SOA clusters.  Take a deeper look into any of these case studies, videos, and Oracle Magazine articles that closely align with your industry:  Customers fly and airline succeeds with an IT transformation. Company:  All Nippon Airways  Customer Oracle or Profit Magazine Article   |   Travel and Transportation   |   Published on January 06, 2014 Any successful business must ensure ongoing customer satisfaction, respond to increased competition, and minimize costs. Running a successful airline in today’s economic climate requires all of those things, as well a... Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform New Company:  Openmatics s.r.o.  Customer Snapshot   |   Automotive   |   Published on May 20, 2014 Openmatics uses Oracle WebCenter Portal and Oracle Application Development Framework as a foundation for Openmatics, a vehicle telematics service for next-generation fleet management. It integrated its own app shop wi... Future Proof: To keep pace with mobile, social, and location-based services, smart technologists are using middleware to innovate Company:  SFpark  Customer Oracle or Profit Magazine Article   |   Professional Services   |   Published on August 01, 2012 Oracle Fusion Middleware is at the heart of a recently completed and very ambitious project to change how people handle the challenge of finding a parking space in San Francisco, California. “Parking is a universal is... Globalia Corporación Empresarial Accelerates Hotel Bookings, Boosts Sales by 40% with In-Memory Data Grid Solution Company:  Globalia Corporación Empresarial S.A.  Customer Snapshot   |   Travel and Transportation   |   Published on April 29, 2013 Globalia Corporación Empresarial S.A. deployed Oracle Coherence to reengineer the group’s core system for hotel bookings, now serving booking requests involving 80 hotels within an average response time of 100 millise... Choice Hotels Uses Oracle SOA Suite and Oracle BPM Suite to Modernize Global IT Architecture Company:  Choice Hotels  Press Release   |   Travel and Transportation   |   Published on August 07, 2012 Choice Hotels International, one of the largest and most successful hotel franchises in the world, has implemented Oracle SOA Suite and Oracle BPM Suite. Sascar Consolidates Fleet Management Infrastructure and Accelerates Customers’ Data Access Company:  Sascar  Customer Case Study   |   Travel and Transportation   |   Published on February 07, 2014 Description – Sascar used Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud and Oracle WebLogic Suite 11g to consolidate fleet management and perform real-time vehicle tracking 4x faster. Directorate General of Civil Aviation Streamlines Key Aviation Applications Access, Improves Productivity and Reduces Maintenance Costs Company:  Directorate General of Civil Aviation (DGAC)  Customer Snapshot   |   Travel and Transportation   |   Published on May 24, 2013 With Oracle Fusion Middleware, the Directorate General of Civil Aviation (DGAC) provided its 12,500 employees a virtual office environment that integrates team workspaces, business applications, and e-mails within a n... Schneider National Implements Next-Generation IT Infrastructure to Continue Leadership in Transportation and Logistics Industry Company:  Schneider National, Inc.  Customer Snapshot   |   Travel and Transportation   |   Published on February 26, 2013 Schneider National, Inc. deployed Oracle applications, Oracle Fusion Middleware, and Oracle development tools as the foundation for its next-generation IT environment, which is driving new levels of efficiency, profit... DGAC Cuts Subscription Costs with Oracle Company:  DGAC  Video   |   Travel and Transportation   |   Published on October 31, 2012 Using Oracle WebCenter Portal, Oracle SOA Suite, and Oracle Exalogic, DGAC reduces the cost of subscriptions to newsletters and provide to its 12,500 employees a collaborative workspace portal. Asiana Airlines Builds PIP System with Oracle Solutions Company:  Asiana Airlines  Video   |   Travel and Transportation   |   Published on July 26, 2012 With Oracle Exalogic and the Oracle SOA Suite, Asiana Airlines builds a passenger service integrated platform providing various services such as integration between its interface and internal systems and a data wareho... Choice Hotels Reduces Time to Market with Oracle WebCenter Company:  Choice Hotels  Video   |   Travel and Transportation   |   Published on April 11, 2014 Using Oracle WebCenter and Oracle SOA standardization, Choice Hotels consolidated multiple platforms, reduced IT dependency and realized tremendous benefits in total cost of ownership and faster time to market support... An Interview with Schneider National's Judy Lemke Company:  Schneider National  Video   |   Travel and Transportation   |   Published on December 17, 2013 Judy Lemke talks with Mark Sunday about the challenges Schneider National faced and how they overcame them through a companywide transformational change. For more details on these case studies, you can use this pre-filtered search on “Travel and Transportation” / “Middleware” / “Service Oriented Architecture” or browse on your own at www.oracle.com/customers

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• Reviewing Retail Predictions for 2011

  - by David Dorf

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} I've been busy thinking about what 2012 and beyond will look like for retail, and I have some interesting predictions to share.  But before I go there, let’s first review this year’s predictions before making new ones for 2012. 1. Alternate Payments We've seen several alternate payment schemes emerge over the last two years, and 2011 may be the year one of them takes hold. Any competition that can drive down fees will be good for everyone. I'm betting that Apple will add NFC chips to their next version of the iPhone, then enable payments in stores using iTunes accounts on the backend. Paypal will continue to make inroads, and Isis will announce a pilot. The iPhone 4S did not contain an NFC chip, so we’ll have to continuing waiting for the iPhone 5. PayPal announced its moving into in-store payments, and Google launched its wallet in selected cities.  Overall I think the payment scene is heating up and that trend will continue. 2. Engineered Systems The industry is moving toward purpose-built appliances that are optimized across the entire stack. Oracle calls these "engineered systems" and the first two examples are Exadata and Exalogic, but there are other examples from other vendors. These are particularly important to the retail industry because of the volume of data that must be processed. There should be continued adoption in 2011. Oracle reports that Exadata is its fasting growing product, and at the recent OpenWorld it announced the SuperCluster and Exalytics products, both continuing the engineered systems trend. SAP’s HANA continues to receive attention, and IBM also seems to be moving in this direction. 3. Social Analytics There are lots of tools that provide insight into how a brand is perceived across popular internet sites, but as far as I know, these tools are not industry specific. The next step needs to mine the data and determine how it should influence retail operations. The data needs to help retailers determine how they create promotions, which products to stock, and how to keep consumers engaged. Social data alone does not provide the answers, but its one more data point that will help retailers make better decisions. Look for some vendor consolidation to help make this happen. In March, Salesforce.com acquired leading social monitoring vendor Radian6 and followed up with acquisitions of Heroku and Model Metrics. The notion of Social CRM seems to be going more mainstream now. 4. 2-D Barcodes Look for more QRCodes on shelf-tags, in newspaper circulars, and on billboards. It's a great portal from the physical world into the digital one that buys us time until augmented reality matures further. Nobody wants to type "www", backslash, and ".com" on their phones. QRCodes are everywhere. ‘Nuff said. 5. In the words of Microsoft, "To the Cloud!" My favorite "cloud application" is Evernote. If you take notes on your work laptop, you will inevitably need those notes on your home PC. And if you manage to solve that problem, you'll need to access them from your mobile phone. Evernote stores your notes in the cloud and provides easy ways to access them. Being able to access a service from anywhere and not having to worry about backups, upgrades, etc. is great. Retailers will start to rely on cloud services, both public and private, in the coming year. There were no shortage of announcements in this area: Amazon’s cloud-based Kindle Fire, Apple’s iCloud, Oracle’s Public Cloud, etc. I saw an interesting presentation showing how BevMo moved their systems to the cloud.  Seems like retailers are starting to consider the cloud for specific uses. 6. F-CommerceTop of Form Move over "E" and "M" so we can introduce "F-Commerce," which should go mainstream in 2011. Already several retailers have created small stores on Facebook, and it won't be long before Facebook becomes a full-fledged channel in the omni-channel world of retail. The battle between Facebook and Google will heat up over retail, where both stand to make lots of money. JCPenney and ASOS both put their entire catalogs on Facebook, and lots of other retailers have connected Facebook to their e-commerce site. I still think selling from the newsfeed is the best approach, and several retailers are trying that approach as well. I just don’t see Google+ as a threat to Facebook, so I think that battle is over.  I called 2011 The Year of F-Commerce, and that was probably accurate. Its good to look back at predictions, but we also have to think about what was missed.  I didn't see Amazon entering the tablet business with such a splash, although in hindsight it was obvious. Nor did I think HP would fall so far so fast.  Look for my 2012 predictions coming soon.

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• Single Key Multiple Values Data Structure for one to many mapping

  - by nijhawan.saurabh

  Dictionaries are good, they are great to store Key / Value pairs but what if you want to store multiple values for a single key? Dictionaries would not allow duplicate keys. I came across a nice way to represent such a Data Structure using one of the Extension Method (ToLookup) present in System.Linq Namespace which converts an IEnumerable<T> to an ILookup<TKey, TElement>.   Now, there are two parameters this method expects (The other overload expects 3 parameters): IEnumerable<TSource> - This list would contain the actual data. Func<TSource, TKey> keySelector - The Delegate which which computes the keys   The method returns the following: ILookup<TKey, TElement>   This DS would store Keys and multiple values along those keys.   Let's see a small example:        12  using System;    13     using System.Collections.Generic;    14     using System.Linq;    15     16     /// <summary>    17     /// </summary>    18     internal class Program    19     {    20         #region Methods    21     22         /// <summary>    23         /// </summary>    24         /// <param name="args">    25         /// The args.    26         /// </param>    27         private static void Main(string[] args)    28         {    29             // Create an array of strings.    30             var list = new List<string> { "IceCream1", "Chocolate Moose", "IceCream2" };    31     32             // Generate a lookup Data Structure    33             ILookup<int, string> lookupDs = list.ToLookup(item => item.Length);    34     35           // Enumerate groupings.    36             foreach (var group in lookupDs)    37             {    38                 foreach (string element in group)    39                 {    40                     Console.WriteLine(element);    41                 }    42             }    43         } Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Master-slave vs. peer-to-peer archictecture: benefits and problems

  - by Ashok_Ora

  Normal 0 false false false EN-US X-NONE X-NONE Almost two decades ago, I was a member of a database development team that introduced adaptive locking. Locking, the most popular concurrency control technique in database systems, is pessimistic. Locking ensures that two or more conflicting operations on the same data item don’t “trample” on each other’s toes, resulting in data corruption. In a nutshell, here’s the issue we were trying to address. In everyday life, traffic lights serve the same purpose. They ensure that traffic flows smoothly and when everyone follows the rules, there are no accidents at intersections. As I mentioned earlier, the problem with typical locking protocols is that they are pessimistic. Regardless of whether there is another conflicting operation in the system or not, you have to hold a lock! Acquiring and releasing locks can be quite expensive, depending on how many objects the transaction touches. Every transaction has to pay this penalty. To use the earlier traffic light analogy, if you have ever waited at a red light in the middle of nowhere with no one on the road, wondering why you need to wait when there’s clearly no danger of a collision, you know what I mean. The adaptive locking scheme that we invented was able to minimize the number of locks that a transaction held, by detecting whether there were one or more transactions that needed conflicting eyou could get by without holding any lock at all. In many “well-behaved” workloads, there are few conflicts, so this optimization is a huge win. If, on the other hand, there are many concurrent, conflicting requests, the algorithm gracefully degrades to the “normal” behavior with minimal cost. We were able to reduce the number of lock requests per TPC-B transaction from 178 requests down to 2! Wow! This is a dramatic improvement in concurrency as well as transaction latency. The lesson from this exercise was that if you can identify the common scenario and optimize for that case so that only the uncommon scenarios are more expensive, you can make dramatic improvements in performance without sacrificing correctness. So how does this relate to the architecture and design of some of the modern NoSQL systems? NoSQL systems can be broadly classified as master-slave sharded, or peer-to-peer sharded systems. NoSQL systems with a peer-to-peer architecture have an interesting way of handling changes. Whenever an item is changed, the client (or an intermediary) propagates the changes synchronously or asynchronously to multiple copies (for availability) of the data. Since the change can be propagated asynchronously, during some interval in time, it will be the case that some copies have received the update, and others haven’t. What happens if someone tries to read the item during this interval? The client in a peer-to-peer system will fetch the same item from multiple copies and compare them to each other. If they’re all the same, then every copy that was queried has the same (and up-to-date) value of the data item, so all’s good. If not, then the system provides a mechanism to reconcile the discrepancy and to update stale copies. So what’s the problem with this? There are two major issues: First, IT’S HORRIBLY PESSIMISTIC because, in the common case, it is unlikely that the same data item will be updated and read from different locations at around the same time! For every read operation, you have to read from multiple copies. That’s a pretty expensive, especially if the data are stored in multiple geographically separate locations and network latencies are high. Second, if the copies are not all the same, the application has to reconcile the differences and propagate the correct value to the out-dated copies. This means that the application program has to handle discrepancies in the different versions of the data item and resolve the issue (which can further add to cost and operation latency). Resolving discrepancies is only one part of the problem. What if the same data item was updated independently on two different nodes (copies)? In that case, due to the asynchronous nature of change propagation, you might land up with different versions of the data item in different copies. In this case, the application program also has to resolve conflicts and then propagate the correct value to the copies that are out-dated or have incorrect versions. This can get really complicated. My hunch is that there are many peer-to-peer-based applications that don’t handle this correctly, and worse, don’t even know it. Imagine have 100s of millions of records in your database – how can you tell whether a particular data item is incorrect or out of date? And what price are you willing to pay for ensuring that the data can be trusted? Multiple network messages per read request? Discrepancy and conflict resolution logic in the application, and potentially, additional messages? All this overhead, when all you were trying to do was to read a data item. Wouldn’t it be simpler to avoid this problem in the first place? Master-slave architectures like the Oracle NoSQL Database handles this very elegantly. A change to a data item is always sent to the master copy. Consequently, the master copy always has the most current and authoritative version of the data item. The master is also responsible for propagating the change to the other copies (for availability and read scalability). Client drivers are aware of master copies and replicas, and client drivers are also aware of the “currency” of a replica. In other words, each NoSQL Database client knows how stale a replica is. This vastly simplifies the job of the application developer. If the application needs the most current version of the data item, the client driver will automatically route the request to the master copy. If the application is willing to tolerate some staleness of data (e.g. a version that is no more than 1 second out of date), the client can easily determine which replica (or set of replicas) can satisfy the request, and route the request to the most efficient copy. This results in a dramatic simplification in application logic and also minimizes network requests (the driver will only send the request to exactl the right replica, not many). So, back to my original point. A well designed and well architected system minimizes or eliminates unnecessary overhead and avoids pessimistic algorithms wherever possible in order to deliver a highly efficient and high performance system. If you’ve every programmed an Oracle NoSQL Database application, you’ll know the difference! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Right-Time Retail Part 1

  - by David Dorf

  This is the first in a three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Revolution Technology enables some amazing feats in retail. I can order flowers for my wife while flying 30,000 feet in the air. I can order my groceries in the subway and have them delivered later that day. I can even see how clothes look on me without setting foot in a store. Who knew that a TV, diamond necklace, or even a car would someday be as easy to purchase as a candy bar? Can technology make a mattress an impulse item? Wake-up and your back is hurting, so you rollover and grab your iPad, then a new mattress is delivered the next day. Behind the scenes the many processes are being choreographed to make the sale happen. This includes moving data between systems with the least amount for friction, which in some cases is near real-time. But real-time isn’t appropriate for all the integrations. Think about what a completely real-time retailer would look like. A consumer grabs toothpaste off the shelf, and all systems are immediately notified so that the backroom clerk comes running out and pushes the consumer aside so he can replace the toothpaste on the shelf. Such a system is not only cost prohibitive, but it’s also very inefficient and ineffectual. Retailers must balance the realities of people, processes, and systems to find the right speed of execution. That’ what “right-time retail” means. Retailers used to sell during the day and count the money and restock at night, but global expansion and the Web have complicated that simplistic viewpoint. Our 24hr society demands not only access but also speed, which constantly pushes the boundaries of our IT systems. In the last twenty years, there have been three major technology advancements that have moved us closer to real-time systems. Networking is the first technology that drove the real-time trend. As systems became connected, it became easier to move data between them. In retail we no longer had to mail the daily business report back to corporate each day as the dial-up modem could transfer the data. That was soon replaced with trickle-polling, when sale transactions were occasionally sent from stores to corporate throughout the day, often through VSAT. Then we got terrestrial networks like DSL and Ethernet that allowed the constant stream of data between stores and corporate. When corporate could see the sales transactions coming from stores, it could better plan for replenishment and promotions. That drove the need for speed into the supply chain and merchandising, but for many years those systems were stymied by the huge volumes of data. Nordstrom has 150 million SKU/Store combinations when planning (RPAS); The Gap generates 110 million price changes during end-of-season (RPM); Argos does 1.78 billion calculations executed each day for replenishment planning (AIP). These areas are now being alleviated by the second technology, storage. The typical laptop disk drive runs at 5,400rpm with PCs stepping up to 7,200rpm and servers hitting 15,000rpm. But the platters can only spin so fast, so to squeeze more performance we’ve had to rely on things like disk striping. Then solid state drives (SSDs) were introduced and prices continue to drop. (Augmenting your harddrive with a SSD is the single best PC upgrade these days.) RAM continues to be expensive, but compressing data in memory has allowed more efficient use. So a few years back, Oracle decided to build a box that incorporated all these advancements to move us closer to real-time. This family of products, often categorized as engineered systems, combines the hardware and software so that they work together to provide better performance. How much better? If Exadata powered a 747, you’d go from New York to Paris in 42 minutes, and it would carry 5,000 passengers. If Exadata powered baseball, games would last only 18 minutes and Boston’s Fenway would hold 370,000 fans. The Exa-family enables processing more data in less time. So with faster networks and storage, that brings us to the third and final ingredient. If we continue to process data in traditional ways, we won’t be able to take advantage of the faster networks and storage. Enter what Harvard calls “The Sexiest Job of the 21st Century” – the data scientist. New technologies like the Hadoop-powered Oracle Big Data Appliance, Oracle Advanced Analytics, and Oracle Endeca Information Discovery change the way in which we organize data. These technologies allow us to extract actionable information from raw data at incredible speeds, often ad-hoc. So the foundation to support the real-time enterprise exists, but how does a retailer begin to take advantage? The most visible way is through real-time marketing, but I’ll save that for part 3 and instead begin with improved integrations for the assets you already have in part 2.

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• Data Source Connection Pool Sizing

  - by Steve Felts

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} One of the most time-consuming procedures of a database application is establishing a connection. The connection pooling of the data source can be used to minimize this overhead.  That argues for using the data source instead of accessing the database driver directly. Configuring the size of the pool in the data source is somewhere between an art and science – this article will try to move it closer to science.  From the beginning, WLS data source has had an initial capacity and a maximum capacity configuration values.  When the system starts up and when it shrinks, initial capacity is used.  The pool can grow to maximum capacity.  Customers found that they might want to set the initial capacity to 0 (more on that later) but didn’t want the pool to shrink to 0.  In WLS 10.3.6, we added minimum capacity to specify the lower limit to which a pool will shrink.  If minimum capacity is not set, it defaults to the initial capacity for upward compatibility.   We also did some work on the shrinking in release 10.3.4 to reduce thrashing; the algorithm that used to shrink to the maximum of the currently used connections or the initial capacity (basically the unused connections were all released) was changed to shrink by half of the unused connections. The simple approach to sizing the pool is to set the initial/minimum capacity to the maximum capacity.  Doing this creates all connections at startup, avoiding creating connections on demand and the pool is stable.  However, there are a number of reasons not to take this simple approach. When WLS is booted, the deployment of the data source includes synchronously creating the connections.  The more connections that are configured in initial capacity, the longer the boot time for WLS (there have been several projects for parallel boot in WLS but none that are available).  Related to creating a lot of connections at boot time is the problem of logon storms (the database gets too much work at one time).   WLS has a solution for that by setting the login delay seconds on the pool but that also increases the boot time. There are a number of cases where it is desirable to set the initial capacity to 0.  By doing that, the overhead of creating connections is deferred out of the boot and the database doesn’t need to be available.  An application may not want WLS to automatically connect to the database until it is actually needed, such as for some code/warm failover configurations. There are a number of cases where minimum capacity should be less than maximum capacity.  Connections are generally expensive to keep around.  They cause state to be kept on both the client and the server, and the state on the backend may be heavy (for example, a process).  Depending on the vendor, connection usage may cost money.  If work load is not constant, then database connections can be freed up by shrinking the pool when connections are not in use.  When using Active GridLink, connections can be created as needed according to runtime load balancing (RLB) percentages instead of by connection load balancing (CLB) during data source deployment. Shrinking is an effective technique for clearing the pool when connections are not in use.  In addition to the obvious reason that there times where the workload is lighter,  there are some configurations where the database and/or firewall conspire to make long-unused or too-old connections no longer viable.  There are also some data source features where the connection has state and cannot be used again unless the state matches the request.  Examples of this are identity based pooling where the connection has a particular owner and XA affinity where the connection is associated with a particular RAC node.  At this point, WLS does not re-purpose (discard/replace) connections and shrinking is a way to get rid of the unused existing connection and get a new one with the correct state when needed. So far, the discussion has focused on the relationship of initial, minimum, and maximum capacity.  Computing the maximum size requires some knowledge about the application and the current number of simultaneously active users, web sessions, batch programs, or whatever access patterns are common.  The applications should be written to only reserve and close connections as needed but multiple statements, if needed, should be done in one reservation (don’t get/close more often than necessary).  This means that the size of the pool is likely to be significantly smaller then the number of users.   If possible, you can pick a size and see how it performs under simulated or real load.  There is a high-water mark statistic (ActiveConnectionsHighCount) that tracks the maximum connections concurrently used.  In general, you want the size to be big enough so that you never run out of connections but no bigger.   It will need to deal with spikes in usage, which is where shrinking after the spike is important.  Of course, the database capacity also has a big influence on the decision since it’s important not to overload the database machine.  Planning also needs to happen if you are running in a Multi-Data Source or Active GridLink configuration and expect that the remaining nodes will take over the connections when one of the nodes in the cluster goes down.  For XA affinity, additional headroom is also recommended.  In summary, setting initial and maximum capacity to be the same may be simple but there are many other factors that may be important in making the decision about sizing.

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• ??Recovery Manager (RMAN)??

  - by ??

  Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" 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Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-font-kerning:1.0pt;} ????,RMAN?Oracle?????????????????????,?RMAN?????????????????,?????????????? ?????,RMAN????? RMAN???????????? RMAN???/?????????? ???????????? ????1487262.1???????????,?????RMAN??/????????4??????: ???? ???? ???? ??????? ???????????????,???????SQLPLUS???,???????????“DD-MON-RR HH24:MI:SS”???????,??????????? ??: SQL>spool monitor.out SQL>@monitor '06-aug-12 16:38:03' ?????RMAN???????????,?????????,?????? - ???????????????????,?????RMAN?????? ???????4??????????????? ???? ??DBA????????V$SESSION_LONGOPS???????????????????????,?????????????????? ??: SID CH CONTEXT SOFAR TOTALWORK % Complete --- -- ------- ------ ---------- ---------- 16 t1 1 181950 1186752 15.33 148 t2 1 249722 422400 59.12 ??: - ???????????????? - ??????????????? ???? ??????RMAN?????????????????????????????????????????????????????????Oracle???????????????????????? ??: SID CH SEQ# EVENT STATE SECONDS --- -- ---- --------------------------------- ------- ------- 16 t1 5735 RMAN backup & recovery I/O WAITING 10 143 8200 SQL*Net message from client WAITING 258.83 148 t2 7941 Backup: MML create a backup piece WAITING 196.13 ?????????T2???????????????,???????T2????????????????? ??: -?CH??????RMAN???,?Rman???????????,????????? -??SEQ#?????????,???????? -?????????,??????SEQ#???? -????????????????RMAN backup & recovery I/O'??????????????IO???? ???? ???????????????????????????????,???????backup_tape_io_slaves=TRUE,?????????????????? ??: SID CH STATUS OPEN_TIME SOFAR Mb TOTMB IO_COUNT % Complete TYPE FILENAME --- -- ----------- ------------------ -------- ------ ---------- -------- ------ ------------- 19 t1 FINISHED 02-aug-12 17:28:42 567.5 567.5 569 100.00 INPUT users01.dbf 19 t1 IN PROGRESS 02-aug-12 17:28:42 3489.99 8704 3490 40.10 INPUT sh.dbf 19 t1 IN PROGRESS 02-aug-12 17:28:42 3778 15113 OUTPUT kvnhlb22_1_1 20 t2 FINISHED 02-aug-12 17:28:38 740 740 742 100.00 INPUT system01.dbf 20 t2 FINISHED 02-aug-12 17:28:38 880 880 882 100.00 INPUT sysaux01.dbf 20 t2 FINISHED 02-aug-12 17:28:38 1680 1680 1682 100.00 INPUT undotbs01.dbf 20 t2 FINISHED 02-aug-12 17:28:38 3007.25 12029 OUTPUT l0nhlb23_1_1 ??: - ???????????????,??RMAN??????IO,??????????IO??,??(Document 360443.1 RMAN Backup Performance) - ?? IO_COUNT??????????? ??????? ?????,????????, ????????????v$backup_sync_io ?????????. ??: SID CH FILENAME TYPE STATUS BSZ BFC OPEN IO_COUNT --- -- ------------ ------ ----------- ------ --- ------------------ -------- 16 t1 ksnhla1b_1_1 OUTPUT IN PROGRESS 262144 4 02-aug-12 17:12:20 1092 148 t2 ktnhla1c_1_1 OUTPUT IN PROGRESS 262144 4 02-aug-12 17:12:15 2968 ??: -?????????????????,??RMAN??????IO -?? IO_COUNT?????????? -??IO_COUNT ????, ???IO_COUNT ????????????,???????????????,????????????? ????: ??????????????? Document 1487262.1 Script to monitor RMAN Backup and Restore Operations Document 144640.1   RMAN: Monitoring Recovery Manager Jobs Document 360443.1   RMAN Backup Performance Document 740911.1   RMAN Restore Performance ??,?????My Oracle Support Database Backup and Recovery community ?Oracle?????????????/??????

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• ?RAC????????????

  - by Allen Gao

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UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????????????????????????????????????????,??????????????Oracle RAC?????????????????????????????,???????????????????,??????RAC???????????,????????????????????????????????????,????3???RAC????????????? ????????MOS ??"Top 11 Things to do NOW to Stabilize your RAC Cluster Environment”(DOC ID 1344678.1)???,???,??????3???????????,?????????????????????????????,???,?????????????????,??,??????????????,??????????????????????,?????????????,??????????????????????,???????RAC DBA???? ??????? (PSU)??,?????????PSU? ???????????,???????Oracle???????????(PSU)???PSU?????????????????,??PSU???????????????????PSU????????,???????????????PSU,????????6????????????????????BUG????,??????????,?????????????????????,???9???,???RAC???(Cluster)BUG,??7%??BUG??????,??????????BUG??????????????????????PSU??????RAC???,PSU????????: PSU?????Grid Infrastructure(GI)home,???????????RDBMS home???????,??GI home????PSU,?????home?????,??????????GI????????????,??????,??RDBMS PSU,GI PSU??????????GI home??????PSU,???????RDBMS??PSU? RAC????PSU????rolling????? –?????????GI? RDBMS?????????????????,??PSU???????,???????????????? ???????????PSU,????????????,?????????PSU????,???RAC?????????????PSU???,???????????????????? ??PSU?????, ??????MOS??: NOTE 854428.1   Intro to Patch Set Updates (PSU) NOTE 1082394.1 11.2.0.X Grid Infrastructure PSU Known Issues NOTE 756671.1   Oracle Recommended Patches -- Oracle Database NOTE 161549.1   Oracle Database, Networking and Grid Agent Patches for Microsoft Platforms NOTE 810394.1   RAC and Oracle Clusterware Best Practices and Starter Kit 11gR2???????,?Diagwait???13? ?2012?,??45%????????11gR2???????,????diagwait?13????RAC???????????,????diagwait??????????????,????????????????, diagwait??RAC?????????????: ?????,??????OPROCD?????1??0.5?????,????,??OPROCD??? 1.5????,?????????diagwait????13??OPROCD??????????10?( diagwait - CSS????[???3?]),????????OPROCD???????????????'?'?????????????,1.5??????????????????OPROCD?????????????11?(1?????+10????)? ?????/???????,??diagwait,??????????????????????,??,????????????? ?11g?2?(11.2.0.1?????)??,?????????????,???????,??????????????????,????????????????,?????????????????????diagwait????????,????????????????????,????????Oracle?????(OCR),?????????OCR???????????,?????????diagwai?????????????????: # $CLUSTERWARE_HOME\bin\crsctl get css diagwait ????DIAGWAIT???,??????MOS??: NOTE 567730.1  Changes in Oracle Clusterware on Linux with the 10.2.0.4 Patchset NOTE 559365.1  Using Diagwait as a diagnostic to get more information for diagnosing Oracle Clusterware Node evictions NOTE 810394.1 RAC and Oracle Clusterware Best Practices and Starter Kit ??OS Watcher Black Box(OSWbb) ? Cluster Health Monitor(CHM) ????????OS??????????????,??,??????OS Watcher Black Box(OSWbb)(??OS Watcher)?Cluster Health Monitor(CHM)????????OS???,??DBA????????????????????????????,?????????????,??????????,?????????????????????????OS????????,????????????,???????????????????? OSWbb?????????,??????,????OS??????????????,????OS??????OSWbb???????: ?????,??30??????????OS?????????????(??5??)????????????????????,?1???5????????????????????????30????????,Oracle???????????????OS?????????????,Oracle??????OSWbb?20???????? OSWbb?????????????????Oracle???????????????????OS????,??,?????????????????????????Oracle???????,?????????????,????????????????? ???11.2.0.3??,??????(HP-UX??)?,Oracle GI?????????,Cluster Health Monitor (CHM)?CHM??????,?????OSW????,??,???????OSW????,?????????? Oracle??????????????????OSWbb?/?CHM,?????????,????????????????????,??????????OSWbb,???????????RAC??,??????????????????(???NOTE 580513.1“How To Start OS Watcher Black Box Every System Boot”??????)? ??OSWbb?CHM?????, ??????MOS??: NOTE 301137.1   OS Watcher Black Box User Guide NOTE 1328466.1 Cluster Health Monitor (CHM) FAQ NOTE 810394.1   RAC and Oracle Clusterware Best Practices and Starter Kit ?? ?????????RAC/ Oracle?????????????3???????????3?,?????RAC??????,?????????????????,?????MOS??: NOTE 1344678.1 Top 11 Things to do NOW to Stabilize your RAC Cluster Environment ????,???MOS-RAC/Scalability community??,?Oracle???????????,????RAC/ Oracle?????

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• PowerShell Script to Deploy Multiple VM on Azure in Parallel #azure #powershell

  - by Marco Russo (SQLBI)

  This blog is usually dedicated to Business Intelligence and SQL Server, but I didn’t found easily on the web simple PowerShell scripts to help me deploying a number of virtual machines on Azure that I use for testing and development. Since I need to deploy, start, stop and remove many virtual machines created from a common image I created (you know, Tabular is not part of the standard images provided by Microsoft…), I wanted to minimize the time required to execute every operation from my Windows Azure PowerShell console (but I suggest you using Windows PowerShell ISE), so I also wanted to fire the commands as soon as possible in parallel, without losing the result in the console. In order to execute multiple commands in parallel, I used the Start-Job cmdlet, and using Get-Job and Receive-Job I wait for job completion and display the messages generated during background command execution. This technique allows me to reduce execution time when I have to deploy, start, stop or remove virtual machines. Please note that a few operations on Azure acquire an exclusive lock and cannot be really executed in parallel, but only one part of their execution time is subject to this lock. Thus, you obtain a better response time also in these scenarios (this is the case of the provisioning of a new VM). Finally, when you remove the VMs you still have the disk containing the virtual machine to remove. This cannot be done just after the VM removal, because you have to wait that the removal operation is completed on Azure. So I wrote a script that you have to run a few minutes after VMs removal and delete disks (and VHD) no longer related to a VM. I just check that the disk were associated to the original image name used to provision the VMs (so I don’t remove other disks deployed by other batches that I might want to preserve). These examples are specific for my scenario, if you need more complex configurations you have to change and adapt the code. But if your need is to create multiple instances of the same VM running in a workgroup, these scripts should be good enough. I prepared the following PowerShell scripts: ProvisionVMs: Provision many VMs in parallel starting from the same image. It creates one service for each VM. RemoveVMs: Remove all the VMs in parallel – it also remove the service created for the VM StartVMs: Starts all the VMs in parallel StopVMs: Stops all the VMs in parallel RemoveOrphanDisks: Remove all the disks no longer used by any VMs. Run this script a few minutes after RemoveVMs script. ProvisionVMs # Name of subscription $SubscriptionName = "Copy the SubscriptionName property you get from Get-AzureSubscription"   # Name of storage account (where VMs will be deployed) $StorageAccount = "Copy the Label property you get from Get-AzureStorageAccount"   function ProvisionVM( [string]$VmName ) {     Start-Job -ArgumentList $VmName {         param($VmName) $Location = "Copy the Location property you get from Get-AzureStorageAccount" $InstanceSize = "A5" # You can use any other instance, such as Large, A6, and so on $AdminUsername = "UserName" # Write the name of the administrator account in the new VM $Password = "Password"      # Write the password of the administrator account in the new VM $Image = "Copy the ImageName property you get from Get-AzureVMImage" # You can list your own images using the following command: # Get-AzureVMImage | Where-Object {$_.PublisherName -eq "User" }         New-AzureVMConfig -Name $VmName -ImageName $Image -InstanceSize $InstanceSize |             Add-AzureProvisioningConfig -Windows -Password $Password -AdminUsername $AdminUsername|             New-AzureVM -Location $Location -ServiceName "$VmName" -Verbose     } }   # Set the proper storage - you might remove this line if you have only one storage in the subscription Set-AzureSubscription -SubscriptionName $SubscriptionName -CurrentStorageAccount $StorageAccount   # Select the subscription - this line is fundamental if you have access to multiple subscription # You might remove this line if you have only one subscription Select-AzureSubscription -SubscriptionName $SubscriptionName   # Every line in the following list provisions one VM using the name specified in the argument # You can change the number of lines - use a unique name for every VM - don't reuse names # already used in other VMs already deployed ProvisionVM "test10" ProvisionVM "test11" ProvisionVM "test12" ProvisionVM "test13" ProvisionVM "test14" ProvisionVM "test15" ProvisionVM "test16" ProvisionVM "test17" ProvisionVM "test18" ProvisionVM "test19" ProvisionVM "test20"   # Wait for all to complete While (Get-Job -State "Running") {     Get-Job -State "Completed" | Receive-Job     Start-Sleep 1 }   # Display output from all jobs Get-Job | Receive-Job   # Cleanup of jobs Remove-Job *   # Displays batch completed echo "Provisioning VM Completed" RemoveVMs # Name of subscription $SubscriptionName = "Copy the SubscriptionName property you get from Get-AzureSubscription"   function RemoveVM( [string]$VmName ) {     Start-Job -ArgumentList $VmName {         param($VmName)         Remove-AzureService -ServiceName $VmName -Force -Verbose     } }   # Select the subscription - this line is fundamental if you have access to multiple subscription # You might remove this line if you have only one subscription Select-AzureSubscription -SubscriptionName $SubscriptionName   # Every line in the following list remove one VM using the name specified in the argument # You can change the number of lines - use a unique name for every VM - don't reuse names # already used in other VMs already deployed RemoveVM "test10" RemoveVM "test11" RemoveVM "test12" RemoveVM "test13" RemoveVM "test14" RemoveVM "test15" RemoveVM "test16" RemoveVM "test17" RemoveVM "test18" RemoveVM "test19" RemoveVM "test20"   # Wait for all to complete While (Get-Job -State "Running") {     Get-Job -State "Completed" | Receive-Job     Start-Sleep 1 }   # Display output from all jobs Get-Job | Receive-Job   # Cleanup Remove-Job *   # Displays batch completed echo "Remove VM Completed" StartVMs # Name of subscription $SubscriptionName = "Copy the SubscriptionName property you get from Get-AzureSubscription"   function StartVM( [string]$VmName ) {     Start-Job -ArgumentList $VmName {         param($VmName)         Start-AzureVM -Name $VmName -ServiceName $VmName -Verbose     } }   # Select the subscription - this line is fundamental if you have access to multiple subscription # You might remove this line if you have only one subscription Select-AzureSubscription -SubscriptionName $SubscriptionName   # Every line in the following list starts one VM using the name specified in the argument # You can change the number of lines - use a unique name for every VM - don't reuse names # already used in other VMs already deployed StartVM "test10" StartVM "test11" StartVM "test11" StartVM "test12" StartVM "test13" StartVM "test14" StartVM "test15" StartVM "test16" StartVM "test17" StartVM "test18" StartVM "test19" StartVM "test20"   # Wait for all to complete While (Get-Job -State "Running") {     Get-Job -State "Completed" | Receive-Job     Start-Sleep 1 }   # Display output from all jobs Get-Job | Receive-Job   # Cleanup Remove-Job *   # Displays batch completed echo "Start VM Completed"   StopVMs # Name of subscription $SubscriptionName = "Copy the SubscriptionName property you get from Get-AzureSubscription"   function StopVM( [string]$VmName ) {     Start-Job -ArgumentList $VmName {         param($VmName)         Stop-AzureVM -Name $VmName -ServiceName $VmName -Verbose -Force     } }   # Select the subscription - this line is fundamental if you have access to multiple subscription # You might remove this line if you have only one subscription Select-AzureSubscription -SubscriptionName $SubscriptionName   # Every line in the following list stops one VM using the name specified in the argument # You can change the number of lines - use a unique name for every VM - don't reuse names # already used in other VMs already deployed StopVM "test10" StopVM "test11" StopVM "test12" StopVM "test13" StopVM "test14" StopVM "test15" StopVM "test16" StopVM "test17" StopVM "test18" StopVM "test19" StopVM "test20"   # Wait for all to complete While (Get-Job -State "Running") {     Get-Job -State "Completed" | Receive-Job     Start-Sleep 1 }   # Display output from all jobs Get-Job | Receive-Job   # Cleanup Remove-Job *   # Displays batch completed echo "Stop VM Completed" RemoveOrphanDisks $Image = "Copy the ImageName property you get from Get-AzureVMImage" # You can list your own images using the following command: # Get-AzureVMImage | Where-Object {$_.PublisherName -eq "User" }   # Remove all orphan disks coming from the image specified in $ImageName Get-AzureDisk |     Where-Object {$_.attachedto -eq $null -and $_.SourceImageName -eq $ImageName} |     Remove-AzureDisk -DeleteVHD -Verbose  

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• Building services with .Net Part 1

  - by Allan Rwakatungu

  On the 26th of May 2010 , I made a presentation to the .NET user group meeting (thanks to Malisa Ncube for organizing this event every month … ). If you missed my presentation , we talked about why we should all be building services … better still using the .NET framework. This blog post is an introduction to services , why you would want to build services and how you can build services using the .NET framework. What is a service? OASIS defines service as "a mechanism to enable access to one or more capabilities, where the access is provided using a prescribed interface and is exercised consistent with constraints and policies as specified by the service description." [1]. If the above definition sounds to academic , you can also define a service as loosely coupled units of functionality that have no calls to each other embedded in the. Instead of services embedding calls to each other in their service code they use defined protocols that describe how services pass and parse messages. This is a good way to think about services if you’re from an objected oriented background. While in object oriented programming functions make calls to each other, in service oriented programming, functions pass messages between each other. Why would you want to use services? 1. If your enterprise architecture looks like this   Services are the building blocks for SOA . With SOA you can move away from the sphaggetti infrastructure that is common in most enterprises. The complexity or lack of visibility of the integration points in your enterprises makes it difficult and costly to implement new initiatives and changes into the business - and even impossible in some cases - as it is not possible to identify the impact a change in one system might have to other systems. With services you can move to an architecture like this Your building blocks from Spaghetti infrastructure to something that is more well-defined and manageable to achieve cost efficiency and not least business agility - enabling you to react to changes in the market with speed and achieve operational efficiency and control are services. 2. If you want to become the Gates or Zuckerburger. Have you heard about Web 2.0 ? Mashups? Software as a service (SAAS) ? Cloud computing ?   They all offer you the opportunity to have scalable but low cost business models and they built using services.  Some of my favorite companies that leverage services for their business models include  https://www.salesforce.com/ (cloud CRM) http://www. twitter.com (more people use twitter clients built by 3rd parties than their official clients) http://www.kayak.com/ (compares data from other travel sites to give information to users in one location) Services with the .NET framework      If you are a .NET developer and you want to develop services, Windows Communication Framework (WCF) is the tool for you. WCF is Microsoft’s unified programming model (service model) for building service oriented applications. ( Before .NET 3.0 you had several models for programming services in .NET including .NET remoting, Web services (ASMX), COM +, Microsoft Messaging queuing (MSMQ) etc, after .NET 3.0 the programming model was unified into one i.e. WCF ). Windows Communication Framework (WCF) provides you 1. An Software Development Kit (SDK) for creating SOA applications 2. A runtime for running services on the Windows platform Why should you use Windows Communication Foundation if you’re programming services?   1. It supports interoperable and open standards e.g. WS* protocols for programming SOAP services 2. It has a unified programming model. Whether you use TCP or Http or Pipes or transmitting using Messaging Queues, programmers need to learn just one way to program. Previously you had .NET remoting, MSMQ, Web services, COM+ and they were all done differently 3. Productive programming model You don’t have to worry about all the plumbing involved to write services. You have a rich declarative programming model to add stuff like logging, transactions, and reliable messages in-built in the Windows Communication Framework. Understanding services in WCF The basic principles of WCF are as easy as ABC A – Address This is where the service is located B- Binding This describes how you communicate with the service e.g. Use TCP, HTTP or both. How to exchange security information with the service etc. C – Contract This defines what the service can do. E.g. Pay water bill, Make a phone call A - Addresses In WCF, an address is a combination of transport, server name, port and path Example addresses may include http://localhost:8001 net.tcp://localhost:8002/MyService net.pipe://localhost/MyPipe net.msmq://localhost/private/MyService net.msmq://localhost/MyService B- Binding   There are numerous ways to communicate with services , different ways that a message can be formatted/sent/secured, that allows you to tailor your service for the compatibility/performance you require for your solution. Transport You can use HTTP TCP MSMQ , Named pipes, Your own custom transport etc Message You  can send a plain text binary, Message Transmission Optimization Mechanism (MTOM) message Communication security No security Transport security Message security Authenticating and authorizing callers etc Behaviour You service can support Transactions Be reliable Use queues Support ajax etc C - Contract You define what your service can do using Service contracts :- Define operations that your service can do, communications and behaviours Data contracts :- Define the messages that are passed from and into your service and how they are formatted Fault contracts :- Defines errors types in your service   As an example, suppose your service service shows money. You define your service contract using a interface [ServiceContract] public interface IShowMeTheMoney {   [OperationContract]    Money Show(); } You define the data contract by annotating a class it with the Data Contract attribute and fields you want to pass in the message as Data Members. (Note:- In the latest versions of WCF you dont have to use attributes if you passing all the objects properties in the message) [DataContract] public Money {   [DataMember]   public string Currency { get; set; }   [DataMember]   public Decimal Amount { get; set; }   public string Comment { get; set; } } Features of Windows Communication Foundation Windows Communication Foundation is not only simple but feature rich , offering you several options to tweak your service to fit your business requirements. Some of the features of WCF include 1. Workflow services You can combine WCF with Windows WorkFlow Foundation (WWF) to write workflow type services 2. Control how your data (messages) are transferred and serialized e.g. you can serialize your business objects as XML or binary 3. control over session management , instance creation and concurrency management without writing code if you like 4. Queues and reliable sessions. You can store messages from the sending client and later forward them to the receiving application. You can also guarantee that messages will arrive at their destincation. 5.Transactions:  You can have different services participate in a transaction operations that can be rolled back if needed 6. Security. WCF has rich features for authorization and authentication  as well as keep audit trails 7. Web programming model. WCF allows developers to expose services as non SOAP endpoints 8. Inbuilt features that you can use to write JSON and services that support AJAX applications And lots more In my next blog I will show you how you can use WCF features to write a real world business service.               Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ]] /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle WebCenter Partner Program

  - by kellsey.ruppel

  In competitive marketplaces, your company needs to quickly respond to changes and new trends, in order to open opportunities and build long-term growth. Oracle has a variety of next-generation services, solutions and resources that will leverage the differentiators in your offerings. Name your partnering needs: Oracle has the answer. This week we’d like to focus on Partners and the value your organization can gain from working with the Oracle PartnerNetwork. The Oracle PartnerNetwork will empower your company with exceptional resources to distinguish your offerings from the competition, seize opportunities, and increase your sales. We’re happy to welcome Christine Kungl, and Brian Buzzell, from Oracle’s World Wide Alliances & Channels (WWA&C) WebCenter Partner Enablement team, as today’s guests on the Oracle WebCenter blog. Q: What is the Oracle PartnerNetwork (OPN)?A: Christine: Oracle’s PartnerNetwork (OPN) is a collaborative partnership which allows registered companies specific added value resources to help differentiate themselves from their competition. Through OPN programs it provides companies the ability to seize and target opportunities, educate and train their teams, and leverage unparalleled opportunity given Oracle’s large market footprint. OPN’s multi-level programs are targeted at different levels allowing companies to grow and evolve with Oracle based on their business needs.  As part of their OPN memberships partners are encouraged to become OPN Specialized allowing those partners additional differentiation in Oracle’s Partner Network Community.  Q: What is an OPN Specialization and what resources are available for Specialized Partners?A: Brian: Oracle wanted a better way for our partners to differentiate their special skills and expertise, as well a more effective way to communicate that difference to customers.  Oracle’s expanding product portfolio demanded that we be able to identify partners with significant product knowledge—those who had made an investment in Oracle and a continuing commitment to deliver Oracle solutions. And with more than 30,000 Oracle partners around the world, Oracle needed a way for our customers to choose the right partner for their business. So how did Oracle meet this need? With the new partner program:  Oracle PartnerNetwork (OPN) Specialized. In this new program, Oracle partners are: Specialized :  Differentiating themselves from the competition with expertise that set them apart Recognized:  Being acknowledged for investing in becoming Oracle experts in specialized areas. Preferred :  Connecting with potential customers who are seeking  value-added solutions for their business OPN Specialized provides all partners with educational opportunities, training, and tools specially designed to build competency and grow business.  Partners can serve their customers better through key resources:OPN Specialized Knowledge Zones – Located on the updated and enhanced OPN portal— provide a single point of entry for all education and training information for Oracle partners. Enablement 2.0 Resources —Enablement 2.0 helps Oracle partners build their competencies and skills through a variety of educational opportunities and expanded training choices. These resources include: Enablement 2.0 “Boot camps” provide three-tiered learning levels that help jump-start partner training The role-based training covers Oracle’s application and technology products and offers a combination of classroom lectures, hands-on lab exercises, and case studies. Enablement 2.0 Interactive guided learning paths (GLPs) with recommendations on how to achieve specialization Upgraded partner solution kits Enhanced, specialized business centers available 24/7 around the globe on the OPN portal OPN Competency Center—Tracking ProgressThe OPN Competency Center keeps track as a partner applies for and achieves specialization in selected areas. You start with an assessment that compares your organization’s current skills and experience with the requirements for specialization in the area you have chosen. The OPN Competency Center then provides a roadmap that itemizes the skills and the knowledge you need to earn specialized status. In summary, OPN Specialization not only includes key training resources but a way to track and show progression for your partner organization. Q: What is are the OPN Membership Levels and what are the benefits?A:  Christine: The base OPN membership levels are: Remarketer: At the Remarketer level, retailers can choose to resell select Oracle products with the backing of authorized, regionally located, value-added distributors (VADs). The Remarketer level has no fees and no partner agreement with Oracle, but does offer online training and sales tools through the OPN portal.Program Details: RemarketerSilver Level: The Silver level is for Oracle partners who are focused on reselling and developing business with products ordered through the Oracle 1-Click Ordering Program. The Silver level provides a cost-effective, yet scalable way for partners to start an OPN Specialized membership and offers a substantial set of benefits that lets partners increase their competitive positioning. Program Details: SilverGold Level: Gold-level partners have the ability to specialize, helping them grow their business and create differentiation in the marketplace. Oracle partners at the Gold level can develop, sell, or implement the full stack of Oracle solutions and can apply to resell Oracle Applications.Program Details: GoldPlatinum Level: The Platinum level is for Oracle partners who want the highest level of benefits and are committed to reaching a minimum of five specializations. Platinum partners are recognized for their expertise in a broad range of products and technology, and receive dedicated support from Oracle.Program Details: PlatinumIn addition we recently introduced a new level:Diamond Level: This level is the most prestigious level of OPN Specialized. It allows companies to differentiate further because of their focused depth and breadth of their expertise. Program Details: DiamondSo as you can see there are various levels cost effective ways that Partners can get assistance, differentiation through OPN membership. Q: What role does the Oracle's World Wide Alliances & Channels (WWA&C), Partner Enablement teams and the WebCenter Community play?  A: Brian: Oracle’s WWA&C teams are responsible for manage relationships, educating their teams, creating go-to-market solutions and fostering communities for Oracle partners worldwide.  The WebCenter Partner Enablement Middleware Team is tasked to create, manage and distribute Specialization resources for the WebCenter Partner community. Q: What WebCenter Specializations are currently available?A: Christine:  As of now here are the following WebCenter Specializations and their availability: Oracle WebCenter Portal Specialization (Oracle WebCenter Portal): Available NowThe Oracle WebCenter Specialization provides insight into the following products: WebCenter Services, WebCenter Spaces, and WebLogic Portal.Oracle WebCenter Specialized Partners can efficiently use Oracle WebCenter products to create social applications, enterprise portals, communities, composite applications, and Internet or intranet Web sites on a standards-based, service-oriented architecture (SOA). The suite combines the development of rich internet applications; a multi-channel portal framework; and a suite of horizontal WebCenter applications, which provide content, presence, and social networking capabilities to create a highly interactive user experience. Oracle WebCenter Content Specialization: Available NowThe Oracle WebCenter Content Specialization provides insight into the following products; Universal Content Management, WebCenter Records Management, WebCenter Imaging, WebCenter Distributed Capture, and WebCenter Capture.Oracle WebCenter Content Specialized Partners can efficiently build content-rich business applications, reuse content, and integrate hundreds of content services with other business applications. This allows our customers to decrease costs, automate processes, reduce resource bottlenecks, share content effectively, minimize the number of lost documents, and better manage risk. Oracle WebCenter Sites Specialization: Available Q1 2012Oracle WebCenter Sites is part of the broader Oracle WebCenter platform that provides organizations with a complete customer experience management solution.  Partners that align with the new Oracle WebCenter Sites platform allow their customers organizations to: Leverage customer information from all channels and systems Manage interactions across all channels Unify commerce, merchandising, marketing, and service across all channels Provide personalized, choreographed consumer journeys across all channels Integrate order orchestration, supply chain management and order fulfillment Q: What criteria does the Partner organization need to achieve Specialization? What about individual Sales, PreSales & Implementation Specialist/Technical consultants?A: Brian: Each Oracle WebCenter Specialization has unique Business Criteria that must be met in order to achieve that Specialization.  This includes a unique number of transactions (co-sell, re-sell, and referral), customer references and then unique number of specialists as part of a partner team (Sales, Pre-Sales, Implementation, and Support).   Each WebCenter Specialization provides training resources (GLPs, BootCamps, Assessments and Exams for individuals on a partner’s staff to fulfill those requirements.  That criterion can be found for each Specialization on the Specialize tab for each WebCenter Knowledge Zone.  Here are the sample criteria, recommended courses, exams for the WebCenter Portal Specialization: WebCenter Portal Specialization Criteria Q: Do you have any suggestions on the best way for partners to get started if they would like to know more?A: Christine:   The best way to start is for partners is look at their business and core Oracle team focus and then look to become specialized in one or more areas.  Once you have selected the Specializations that are right for your business, you need to follow the first 3 key steps described below. The fourth step outlines the additional process to follow if you meet the criteria to be Advanced Specialized. Note that Step 4 may not be done without first following Steps 1-3.1. Join the Knowledge Zone(s) where you want to achieve Specialized status Go to the Knowledge Zone lick on the "Why Partner" tab Click on the "Join Knowledge Zone" link 2. Meet the Specialization criteria - Define and implement plans in your organization to achieve the competency and business criteria targets of the Specialization. (Note: Worldwide OPN members at the Gold, Platinum, or Diamond level and their Associates at the Gold, Platinum, or Diamond level may count their collective resources to meet the business and competency criteria required for specialization in this area.) 3. Apply for Specialization – when you have met the business and competency criteria required, inform Oracle by completing the following steps: Click on the "Specialize" tab in the Knowledge Zone Click on the "Apply Now" button Complete the online application form Oracle will validate the information provided, and once approved, you will receive notification from Oracle of your awarded Specialized status. Need more information? Access our Step by Step Guide (PDF) 4. Apply for Advanced Specialization (Optional) – If your company has on staff 50 unique Certified Implementation Specialists in your company's approved Specialization's product set, let Oracle know by following these steps: Ensure that you have 50 or more unique individuals that are Certified Implementation Specialists in the specific Specialization awarded to your company If you are pooling resources from another Associate or Worldwide entity, ensure you know that company’s name and country Have your Oracle PRM Administrator complete the online Advanced Specialization Application Oracle will validate the information provided, and once approved, you will receive notification from Oracle of your awarded Advanced Specialized status. There are additional resources on OPN as well as the broader WebCenter Community: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• NRF Online Merchandising Workshop: Where Online Retailers Are Focusing for Holiday and Beyond

  - by Rose Spicer-Oracle

  0 0 1 1204 6863 Oracle Corporation 57 16 8051 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Last month we attended the NRF Online Merchandising Workshop in LA, and it was a great opportunity to catch up with our customers, meet new retailers, and hear some great presentations from VF Corporation, Zazzle, Julep Beauty, Backcountry, eBags and more. The one-on-one conversations with Merchants and the keynote presentations carry the same themes across companies of all sizes and across verticals. With only 125 days left (and counting) until Black Friday, these conversations provided some great insight in to what’s top of mind for retailers during the most stressful time of their year, and a sneak peek in to what they will deliver this holiday season.  Some of the most popular topics were: When to start promoting for holiday: seems like a funny conversation to have in July, but a number of retailers said they already had their holiday shopping gift guides live on their site, and it was attracting a significant portion of their onsite traffic. When it comes to timing, most retailers were questioning when to begin their holiday promotions -- carefully balancing when to release pricing and specials, and knowing that customers are holding out for last-minute deals and price drops. Many retailers noted the frustrations around transparent pricing by Amazon and a few other mega-retailers last year, publishing their “lowest prices of the season” as early as October – ensuring shoppers that those prices were the best they could get all season long. Many retailers felt their hands were forced to drop prices. Others kept their set pricing with negative customer reaction, causing some to miss their holiday goals. The pressure is on, and most retailers identified November 1 as their target start date for the holiday promotions blitz. Some are even waiting for the big guys to release their “lowest prices of the season” guides and will then follow suit.      Attribution is tough – and a huge focus: understanding the path to conversion is a tough nut to crack, especially in the new omnichannel world where consumers use multiple touchpoints to make a single purchase, and internal management wants to know hard data. This has lead many retailers to invest in attribution; carefully tracking their online marketing efforts to determine what gets “credit” for the sale, instead of giving credit to the “last click.” Retailers noted that it is very difficult to determine the numbers when online and offline worlds collide – like when a shopper uses digital channels for research and then makes a purchase in a store. As one of the presenters from The North Face mentioned in her keynote, a key to enabling better customer service and satisfaction when it comes to converged online and offline sales is training the in-store staff, and creating a culture where it eventually “doesn’t matter what group gets the credit” if they all add to the sale. No doubt, the area of attribution will be a big area of retail investment in the coming years.      How to plan for the converged world: planning to ensure inventory gets where it needs to be was another concern. In conversations with retailers, we advised them to analyze customer patterns: where shoppers purchase items, where the items were sourced from and even where items are returned. This analysis is very valuable in determining inventory plans. From there, retailers can more accurately plan and allocate inventory to support both the online and offline customer behavior. As we head into the holiday season, the need for accurate enterprise-wide inventory visibility, and providing that information to associates, is even more critical to the brand-wide customer experience.       Improving the search / navigation / usability of the site(s): Aside from some of the big ideas and standard holiday pricing pressure, most conversations we had centered around continuing to improve the basics of the site. Reinvesting in search and navigation came up time and time again (FitForCommerce blogged about what a big topic it was at the event as well). Obviously getting shoppers on their path quickly and allowing them to find what they need fast is critical, but it was definitely interesting to hear just how much effort is still going in to honing the search and navigation experience. Adding new elements to search and navigation like typeahed, inventive navigation refinements, and new navigation categories like gift guides, specialized boutiques and flash sales were top of mind, in addition to searchandising and making search-driven product recommendations. (Oracle can help!)       Reducing cart abandonment: always a hot topic that is top of mind for every online retailer. Getting shoppers to the cart is often less then half the battle; getting them to click “buy” and complete the transaction is much more difficult. While retailers carefully study the checkout process and where shoppers tend to bounce, they know that how they design their checkout page is critical. We’re all online shoppers in our personal lives and we know how frustrating it can be when total prices are not transparent (i.e. shipping, processing, taxes is not included until the very last possible screen before clicking that buy button). Online retailers are struggling with where in the checkout process to surface the total price to be charged to reduce cart abandonment, while not showing the total figure too early in the process that it keeps shoppers from getting to checkout altogether. Recent research shows that providing total pricing prior to the checkout process dramatically reduces cart abandonment – as it serves as a filter to those shopping within a specific price band. Much of the cart abandonment discussion leads us to…       The free shipping / free returns question: it’s no secret that because of Amazon and programs like Prime, consumers expect free shipping, much to the chagrin of the smaller retailer. The reality is that if you’re not a mega-retailer, shipping is an expensive part of doing business that doesn’t allow most retailers to keep their prices low and offer free shipping. This has many retailers venturing out on the “free returns” path, especially in apparel. A number of retailers we spoke with are testing a flat rate shipping fee with free returns to see if they can crack the price threshold where shoppers are willing to pay for shipping with an added service. But, free shipping remains king.      Social ads and retargeting: they are working, but do they turn off consumers? That’s the big question. Every retailer we spoke with during a roundtable on the topic said that social ads and retargeting (where that pair of boots you’re been eyeing on a site magically follows you around the Internet) work and are meeting campaign goals. The larger question many retailers are asking is if this type of tactic is turning off a large number of shoppers, even if these campaigns are meeting their early goals. Retailers also mentioned that Facebook ads are working very well for them, especially when it comes to new customer acquisition, serving as a complimentary a channel to SEO when it comes to engaging new customers. While there are always new things to experiment with in retail, standard challenges are top of mind as retailers scramble to get ready for holiday. It will undoubtedly be another record-breaking online shopping season, but as retailers get more and more advanced with each Black Friday, expect some exciting things. This excitement needs to be backed by sound solutions and optimized operations. Then again, consumers are expecting more than ever, so I don’t doubt that retailers are already thinking about the possibilities of holiday 2015… and beyond. Customers who read this article, also found value in the following stories: Personalization for Retail: http://blogs.oracle.com/retail/entry/personalization_for_retailShop Direct User Experience Focus Drives Sales:https://blogs.oracle.com/retail/entry/shop_direct_user_experience_focusMaking Waves: Australian Online Retailer SurfStitch: https://blogs.oracle.com/oracleretail/entry/surf_stitchWhat’s new in Oracle Commerce v11.1 for RetailWhat the Content+Commerce Equation is Missing

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• This is the End of Business as Usual...

  - by Michael Snow

  This week, we'll be hosting our last Social Business Thought Leader Series Webcast for 2012. Our featured guest this week will be Brian Solis of Altimeter Group. As we've been going through the preparations for Brian's webcast, it became very clear that an hour's time is barely scraping the surface of the depth of Brian's insights and analysis. Accordingly, in the spirit of sharing Brian's perspective for all of our readers, we'll be featuring guest posts all this week pulled from Brian's larger collection of blog postings on his own website. If you like what you've read here this week, we highly recommend digging deeper into his tome of wisdom. Guest Post by Brian Solis, Analyst, Altimeter Group as originally featured on his site with the minor change of the video addition at the beginning of the post. This is the End of Business as Usual and the Beginning of a New Era of Relevance - Brian Solis, Principal Analyst, Altimeter Group The Times They Are A-Changin’ Come gather ’round people Wherever you roam And admit that the waters Around you have grown And accept it that soon You’ll be drenched to the bone If your time to you Is worth savin’ Then you better start swimmin’ Or you’ll sink like a stone For the times they are a-changin’. - Bob Dylan I’m sure you are wondering why I chose lyrics to open this article. If you skimmed through them, stop here for a moment. Go back through the Dylan’s words and take your time. Carefully read, and feel, what it is he’s saying and savor the moment to connect the meaning of his words to the challenges you face today. His message is as important and true today as it was when they were first written in 1964. The tide is indeed once again turning. And even though the 60s now live in the history books, right here, right now, Dylan is telling us once again that this is our time to not only sink or swim, but to do something amazing. This is your time. This is our time. But, these times are different and what comes next is difficult to grasp. How people communicate. How people learn and share. How people make decisions. Everything is different now. Think about this…you’re reading this article because it was sent to you via email. Yet more people spend their online time in social networks than they do in email. Duh. According to Nielsen, of the total time spent online 22.5% are connecting and communicating in social networks. To put that in perspective, the time spent in the likes of Facebook, Twitter, and Youtube is greater than online gaming at 9.8%, email at 7.6% and search at 4%. Imagine for a moment if you and I were connected to one another in Facebook, which just so happens to be the largest social network in the world. How big? Well, Facebook is the size today of the entire Internet in 2004. There are over 1 billion people friending, Liking, commenting, sharing, and engaging in Facebook…that’s roughly 12% of the world’s population. Twitter has over 200 million users. Ever hear of tumblr? More time is spent on this popular microblogging community than Twitter. The point is that the landscape for communication and all that’s affected by human interaction is profoundly different than how you and I learned, shared or talked to one another yesterday. This transformation is only becoming more pervasive and, it’s not going back. Survival of the Fitting But social media is just one of the channels we can use to reach people. I must be honest. I’m as much a part of tomorrow as I am of yesteryear. It’s why I spend all of my time researching the evolution of media and its impact on business and culture. Because of you, I share everything I learn in newsletters, emails, blogs, Youtube videos, and also traditional books. I’m dedicated to helping everyone not only understand, but grasp the change that’s before you. Technologies such as social, mobile, virtual, augmented, et al compel us adapt our story and value proposition and extend our reach to be part of communities we don’t realize exist. The people who will keep you in business or running tomorrow are the very people you’re not reaching today. Before you continue to read on, allow me to clarify my point of view. My inspiration for writing this is to help you augment, not necessarily replace, the programs you’re running today. We must still reach those whom matter to us in the ways they prefer to be engaged. To reach what I call the connected consumer of Geneeration-C we must too reach them in the ways they wish to be engaged. And in all of my work, how they connect, talk to one another, influence others, and make decisions are not at all like the traditional consumers of the past. Nor are they merely the kids…the Millennial. Connected consumers are representative across every age group and demographic. As you can see, use of social networks, media sharing sites, microblogs, blogs, etc. equally span across Gen Y, Gen X, and Baby Boomers. The DNA of connected customers is indiscriminant of age or any other demographic for that matter. This is more about psychographics, the linkage of people through common interests (than it is their age, gender, education, nationality or level of income. Once someone is introduced to the marvels of connectedness, the sensation becomes a contagion. It touches and affects everyone. And, that’s why this isn’t going anywhere but normalcy. Social networking isn’t just about telling people what you’re doing. Nor is it just about generic, meaningless conversation. Today’s connected consumer is incredibly influential. They’re connected to hundreds and even thousands of other like-minded people. What they experiences, what they support, it’s shared throughout these networks and as information travels, it shapes and steers impressions, decisions, and experiences of others. For example, if we revisit the Nielsen research, we get an idea of just how big this is becoming. 75% spend heavily on music. How does that translate to the arts? I’d imagine the number is equally impressive. If 53% follow their favorite brand or organization, imagine what’s possible. Just like this email list that connects us, connections in social networks are powerful. The difference is however, that people spend more time in social networks than they do in email. Everything begins with an understanding of the “5 W’s and H.E.” – Who, What, When, Where, How, and to What Extent? The data that comes back tells you which networks are important to the people you’re trying to reach, how they connect, what they share, what they value, and how to connect with them. From there, your next steps are to create a community strategy that extends your mission, vision, and value and it align it with the interests, behavior, and values of those you wish to reach and galvanize. To help, I’ve prepared an action list for you, otherwise known as the 10 Steps Toward New Relevance: 1. Answer why you should engage in social networks and why anyone would want to engage with you 2. Observe what brings them together and define how you can add value to the conversation 3. Identify the influential voices that matter to your world, recognize what’s important to them, and find a way to start a dialogue that can foster a meaningful and mutually beneficial relationship 4. Study the best practices of not just organizations like yours, but also those who are successfully reaching the type of people you’re trying to reach – it’s benching marking against competitors and benchmarking against undefined opportunities 5. Translate all you’ve learned into a convincing presentation written to demonstrate tangible opportunity to your executive board, make the case through numbers, trends, data, insights – understanding they have no idea what’s going on out there and you are both the scout and the navigator (start with a recommended pilot so everyone can learn together) 6. Listen to what they’re saying and develop a process to learn from activity and adapt to interests and steer engagement based on insights 7. Recognize how they use social media and innovate based on what you observe to captivate their attention 8. Align your objectives with their objectives. If you’re unsure of what they’re looking for…ask 9. Invest in the development of content, engagement 10. Build a community, invest in values, spark meaningful dialogue, and offer tangible value…the kind of value they can’t get anywhere else. Take advantage of the medium and the opportunity! The reality is that we live and compete in a perpetual era of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than our ability to adapt. This is why it’s our time to alter our course. We must connect with those who are defining the future of engagement, commerce, business, and how the arts are appreciated and supported. Even though it is the end of business as usual, it is the beginning of a new age of opportunity. The consumer revolution is already underway, and the question is: How do you better understand the role you play in this production as a connected or social consumer as well as business professional? Again, this is your time to define a new era of engagement and relevance. Originally written for The National Arts Marketing Project Connect with Brian via: Twitter | LinkedIn | Facebook | Google+ --- Note from Michael: If you really like this post above - check out Brian's TEDTalk and his thought process for preparing it in this post: 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} http://www.briansolis.com/2012/10/tedtalk-reinventing-consumer-capitalism-screw-business-as-usual/

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• Notes on Oracle BPM PS6 Adaptive Case Management

  - by gcolman

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} I have recently been looking at the  latest release of the BPM Case Management feature in the Oracle BPM PS6 release. I had put together some notes to help me gain a better understanding of the context of the PS6 BPM Case Management. Hopefully, this along with the other resources will enable you to gain a clear picture of the flexibility of this feature. Oracle BPM PS6 release includes Case Management capability. This initial release aims to provide: Case Management Framework Integration of Case Management with BPM & SOA suite It is best to regard the current PS6 case management feature as a case management framework. The framework provides the building blocks for creating a case management system that is fully integrated into Oracle BPM suite. As of the current PS6 release, no UI tooling exists to help manage cases or the case lifecycle. Mark Foster has written a good blog which outlines Case Management within PS6 in the following link. I wanted to provide more context on Case Management from my perspective in this blog. PS6 Case Management - High level View BPM PS6 includes “Case” as a first class component in a SOA Suite composite. The Case components (added to the SOA Composite) are created when a BPM process is assigned to a case in JDveloper. The SOA Case component is defined and configured within JDevloper, which allows us to specify the case data structures and metadata such as stakeholders, outcomes, milestones, document stores etc. "Activities" are associated with a case, and become available to be executed via the case apis. Activities are BPM processes, Human Activities or Java call outs. The PS6 release includes some additional database tables to store the case metadata and case instance data (data object, comments, etc…). These new tables are created within the SOA_INFRA schema and the documents associated with that case into a document repository that is configured with the case. One of the main features of Case Management is the control of the case logic through case events and case business rules. A PS6 Case has an associated business rule component, which can be configured to control the availability and execution of activities within the case. The business rules component is able to act upon events that the PS6 Case Management framework generates during the lifecycle of that case. Events are fired during the lifetime of the case (e.g. Case created, activity started, activity ended, note added, document uploaded.) Internal Case state The internal state of a case is represented by the diagram below. This shows the internal states and the transition paths for a Case from one state to the next Each transition in state will create an event that can be enacted upon via the Case rules engine. The internal case state lifecycle is defined as follows Defining a case A Case is created and defined as a component of a JDeveloper BPM project. When you create a Case as part of a BPM project, JDeveloper, creates the following components within the SCA composite: Case component Case component interfaces (WSDL etc) Case Rules component (Oracle Business Rules) Adds the Case Component and Case Rules Component to the BPM SOA composite Case Configuration The following section gives a high level overview of the items that can be configured for a BPM Case. Case Activities A Case is associated with a set of activities that are to be performed as part of that Case. Case activities can be: SOA Human Tasks BPM processes Custom Task (Java Class) Case activities are created from pre-existing BPM process or human tasks, which, once defined, can be configured additionally as Case activities in JDeveloper and made available within the lifecycle of a case. I've described the following configurable components of a case (very!) briefly as: Milestones Milestones are (optional) user defined logical milestones that can be achieved within a case. No activities are associates with a milestone, but milestone attainment can be programmatically set and events raised when milestones are reached Outcomes User defined status of a completed case. An event is fired when an outcome is attained. Case Data Defines the data that will be stored with a case XML schemas define the data that is stored with the case. Case Documents Defines the location of documents that are attached to a case (e.g. WebCenter Content) User Defined Events Optional user defined events that can be fired or captured to drive case processing rules Stakeholders Defines the actors who can participate in the case (roles, users, groups) Defines permissions for individual case permissions (read case, create document etc…) Business Rules Business rules are the main component controlling the flow of a Case Each case has an associated business ruleset Rules are fired on receiving Case events (or User defined events) Life cycle events Milestone events Activity events Data events Document events Comment events User event Managing the Case Managing the lifecycle of a case is achieved in two ways: Managing case logic with Business Rules Managing the case lifecycle via the Case APIs. A BPM Case can be viewed as a set of case data & documents along with the activities that can be performed within a case and also the case lifecycle state expressed as milestones and internal lifecycle state. The management of the case life is achieved though both the configuration of business rules and the “manual” interaction with a case instance through the Case APIs. Business Rules and Case Events A key component within the Case management framework is the event model. The BPM Case Management solution internally utilizes Oracle EDN (Event Delivery Network) to publish and subscribe to events generated by the Case framework. Events are generated by the Case framework on each of the processes and stages that a case instance will travel on its lifetime. The following case events are part of the BPM Case: Life cycle events Milestone events Activity events Data events Document events Comment events User event The Case business rules are configured to listen for these events, and business logic can be coded into the Case rules component to enact upon an event being received. Case API & Interaction Along with the business rules component, Cases can be managed via the Case API interfaces. These interfaces allow for the building of custom applications to integrate into case management framework. The API’s allow for updating case comments & documents, executing case activities, updating milestones etc. As there is no in built case management UI functions within the PS6 release, Cases need to be managed via a custom built UI, interacting with selected case instances, launching case activities, closing cases etc. (There is expected to be a UI component within subsequent releases) Logical Case Flow The diagram below is intended to depict a logical view of the case steps for a typical case. A UI or other service calls the Case interface to create a Case instance The case instance is created & database data inserted A lifecycle event is raised indicating a case activity (created) event The case business rules capture the event and decide on an action to take Additionally other parties can subscribe to Case events via EDN The business rules may handle the event, e.g. configured to execute a case activity on case creation event The BPM/Human Workflow/Custom activity is executed A case activity event is raised on the execute activity A case work UI or business service can inspect the case instance and call other actions to progress that case, such as: Execute activity Add Note Add document Add case data Update Milestone Raise user defined event Suspend case Resume case Close Case Summary Having had a little time to play around with the APIs and the case configuration, I really like the flexibility and power of combining Oracle Business Rules and the BPM Case Management event model. Creating something this flexible and powerful without BPM Case Management would take a lot of time and effort. This is hopefully going to save my customers a lot of time and effort! I may make amendments to this post as my understanding of Case Management increases! Take a look at the following links for official documentation etc. http://docs.oracle.com/cd/E28280_01/doc.1111/e15176/case_mgmt_bpmpd.htm https://blogs.oracle.com/bpm/entry/just_in_case Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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• ADDS: 1 - Introducing and designing

  - by marc dekeyser

  Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} What is ADDS?  Every Microsoft oriented infrastructure in today's enterprises will depend largely on the active directory version built by Microsoft. It is the foundation stone on which all other products (Exchange, update services, office communicator, the system center family, etc) rely on to get their information. And that is just looking at it from an infrastructure perspective. A well designed and implemented Active Directory implementation makes life for IT personnel and user alike a lot easier. Centralised management and the abilities opened up  by having it in place are ample.  But what is Active Directory Domain Services? We can look at ADDS as a centralised directory containing all objects your infrastructure runs on in one way or another. Since it is a Microsoft product you'll obviously not be seeing linux or mac clients listed in here (exceptions exist) but in general we can say it contains everything your company has in place in one form or another.  The domain name services. The domain naming service (or DNS for short) is a service which translates IP address (the identifiers for each computer in your domain) into readable and easy to understand names. This service is a prequisite for ADDA to work and having wrong record in a DNS server will make any ADDS service fail. Generally speaking a DNS service will be run on the same server as the ADDS service but it is worth wile to remember that this is not necessary. You could, for example, run your DNS services on a linux box (which would need special preparing to host an ADDS integrated DNS zone) and run the ADDS service of another box… Where to start? If the aim is to put in place a first time implementation of ADDS in your enterprise there are plenty of things to consider depending on what you are going to do in the long run. Great care has to be taken when first designing and implementing as having it set up wrong will cause a headache down the line. It is for that reason that I like to start building from the bottom up and start with a generic installation of ADDS (which will still differ for every client) and make it adaptable for future services which can hook in to the existing environment. Adapting existing environments is out of scope for this document (and series) although it is possible to take the pointers and change your existing environment to run in a smoother manor. Take great care when changing things as one small slip of the hand can give you a forest wide failure… Whenever starting with an ADDS deployment I ask the client the following questions:  What are your long term plans and goals?  How flexible do you want it? Are you currently linux heavy and want to keep this or can we go for an all Microsoft design? Those three questions should give some sort of indicator what direction can be taken and if the client has thought about some things themselves :).  The technical side of things  What is next to consider is what kind of infrastructure is already in place. For these series I'll keep it simple and introduce some general concepts without going in to depth on integrating ADDS with other DNS services.  Building from the ground up means we need to consider our layers on which our infrastructure will rely. In my view that goes as follows:  Network (WAN/LAN links and physical sites DNS Namespacing All in one domain or split up in different domains/forests? Security (both for ADDS and physical sites) The network side of things  Looking at how the network is currently set up can potentially teach us a large deal about the client. Do they have multiple physical site? What network speeds exist between these sites, etc… Depending on this information we will design our site links (which controls replication) in future stages. DNS Namespacing Maybe the single most intresting thing to know is what the domain will be named (ADDS will need a DNS domain with the same name) and where this will be hosted. Note that active directory can be set up with a singe name (aka contoso instead of contoso.com) but it is highly recommended to never do this. If you do end up with a domain like that for some reason there will be a lot of services that are going to give you good grief in the future (exchange being one of them). So one of the best practises would be always to use a double name (contoso.com or contoso.lan for example). Internal namespace A single namespace is just what it sounds like. You have a DNS domain which is different internally from what the client has as an external namespace. f.e. contoso.com as an external name (out on the internet) and contoso.lan on the internal network. his setup is has its advantages in that you have more obscurity from the internet in the DNS side of this but it will require additional work to publish services to the web. External namespace Quite like the internal namespace only here you do not differ the internal namespace of the company from what is known on the internet. In this implementation you would host your own DNS servers for the external domain inside the network. Or in other words, any external computer doing a DNS lookup would contact your internal DNS server for the resolution. Generally speaking this set up is a bad idea from the security side of things. Split DNS Whilst using an external namespace design is fairly easy it involves a lot of security risks. Opening up you ADDS DSN servers for lookups exposes your entire network to the internet and should be avoided at any cost. And that is where the "split DNS" design comes in. In this setup up would still have the same namespace internally and externally but you would be using different DNS servers for lookups on the external network who have no records of your internal resources unless you explicitly publish them. All in one or not? In determining your active directory design you can look at the following possibilities:  Single forest, Single domain Single forest, multiple domains Multiple forests, multiple domains I've listed the possibilities for design in increasing order of administrative magnitude. Microsoft recommends trying to use a single forest, single domain in as much situations as possible. It is, however, always possible that you require your services to be seperated from your users in a resource forest with trusts set up between the different forests. To start out I would go with the single forest design to avoid complexity unless there are strict requirements to have multiple forests. Security What kind of security is required on the domain and does this reflect the physical security on the sites? Not every client can afford to have a domain controller in a secluded server room on every site and it is exactly for that reason that Microsoft introduced the RODC (read only domain controller). A RODC is a domain controller that has been limited in functionality, in essence it will only cache the data you explicitly tell it to cache and in the case of a DC compromise (it being stolen) only a limited number of accounts will need to be affected. Th- Th- Th- That’s all folks! Well at least for now! In future editions of this series we’ll be walking through the different task that need to be done and the thought which needs to be put in to it. But for all editions we’ll be going from the concept of running a single forest, single domain with a split DNS setup… See you next time!

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• Right-Time Retail Part 3

  - by David Dorf

  This is part three of the three-part series.  Read Part 1 and Part 2 first. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Marketing Real-time isn’t just about executing faster; it extends to interactions with customers as well. As an industry, we’ve spent many years analyzing all the data that’s been collected. Yes, that data has been invaluable in helping us make better decisions like where to open new stores, how to assort those stores, and how to price our products. But the recent advances in technology are now making it possible to analyze and deliver that data very quickly… fast enough to impact a potential sale in near real-time. Let me give you two examples. Salesmen in car dealerships get pretty good at sizing people up. When a potential customer walks in the door, it doesn’t take long for the salesman to figure out the revenue at stake. Is this person a real buyer, or just looking for a fun test drive? Will this person buy today or three months from now? Will this person opt for the expensive packages, or go bare bones? While the salesman certainly asks some leading questions, much of information is discerned through body language. But body language doesn’t translate very well over the web. Eloqua, which was acquired by Oracle earlier this year, reads internet body language. By tracking the behavior of the people visiting your web site, Eloqua categorizes visitors based on their propensity to buy. While Eloqua’s roots have been in B2B, we’ve been looking at leveraging the technology with ATG to target B2C. Knowing what sites were previously visited, how often the customer has been to your site recently, and how long they’ve spent searching can help understand where the customer is in their purchase journey. And knowing that bit of information may be enough to help close the deal with a real-time offer, follow-up email, or online customer service pop-up. This isn’t so different from the days gone by when the clerk behind the counter of the corner store noticed you were lingering in a particular aisle, so he walked over to help you compare two products and close the sale. You appreciated the personalized service, and he knew the value of the long-term relationship. Move that same concept into the digital world and you have Oracle’s CX Suite, a cloud-based offering of end-to-end customer experience tools, assembled primarily from acquisitions. Those tools are Oracle Marketing (Eloqua), Oracle Commerce (ATG, Endeca), Oracle Sales (Oracle CRM On Demand), Oracle Service (RightNow), Oracle Social (Collective Intellect, Vitrue, Involver), and Oracle Content (Fatwire). We are providing the glue that binds the CIO and CMO together to unleash synergies that drive the top-line higher, and by virtue of the cloud-approach, keep costs at bay. My second example of real-time marketing takes place in the store but leverages the concepts of Web marketing. In 1962 the decline of personalized service in retail began. Anyone know the significance of that year? That’s when Target, K-Mart, and Walmart each opened their first stores, and over the succeeding years the industry chose scale over personal service. No longer were you known as “Jane with the snotty kid so make sure we check her out fast,” but you suddenly became “time-starved female age 20-30 with kids.” I’m not saying that was a bad thing – it was the right thing for our industry at the time, and it enabled a huge amount of growth, cheaper prices, and more variety of products. But scale alone is no longer good enough. Today’s sophisticated consumer demands scale, experience, and personal attention. To some extent we’ve delivered that on websites via the magic of cookies, your willingness to log in, and sophisticated data analytics. What store manager wouldn’t love a report detailing all the visitors to his store, where they came from, and which products that examined? People trackers are getting more sophisticated, incorporating infrared, video analytics, and even face recognition. (Next time you walk in front on a mannequin, don’t be surprised if it’s looking back.) But the ultimate marketing conduit is the mobile phone. Since each mobile phone emits a unique number on WiFi networks, it becomes the cookie of the physical world. Assuming congress keeps privacy safeguards reasonable, we’ll have a win-win situation for both retailers and consumers. Retailers get to know more about the consumer’s purchase journey, and consumers get higher levels of service with the retailer. When I call my bank, a couple things happen before the call is connected. A reverse look-up on my phone number identifies me so my accounts can be retrieved from Siebel CRM. Then the system anticipates why I’m calling based on recent transactions. In this example, it sees that I was just charged a foreign currency fee, so it assumes that’s the reason I’m calling. It puts all the relevant information on the customer service rep’s screen as it connects the call. When I complain about the fee, the rep immediately sees I’m a great customer and I travel lots, so she suggests switching me to their traveler’s card that doesn’t have foreign transaction fees. That technology is powered by a product called Oracle Real-Time Decisions, a rules engine built to execute very quickly, basically in the time it takes the phone to ring once. So let’s combine the power of that product with our new-found mobile cookie and provide contextual customer interactions in real-time. Our first opportunity comes when a customer crosses a pre-defined geo-fence, typically a boundary around the store. Context is the key to our interaction: that’s the customer (known or anonymous), the time of day and day of week, and location. Thomas near the downtown store on a Wednesday at noon means he’s heading to lunch. If he were near the mall location on a Saturday morning, that’s a completely different context. But on his way to lunch, we’ll let Thomas know that we’ve got a new shipment of ASICS running shoes on display with a simple text message. We used the context to look-up Thomas’ past purchases and understood he was an avid runner. We used the fact that this was lunchtime to select the type of message, in this case an informational message instead of an offer. Thomas enters the store, phone in hand, and walks to the shoe department. He scans one of the new ASICS shoes using the convenient QR Codes we provided on the shelf-tags, but then he starts scanning low-end Nikes. Each scan is another opportunity to both learn from Thomas and potentially interact via another message. Since he historically buys low-end Nikes and keeps scanning them, he’s likely falling back into his old ways. Our marketing rules are currently set to move loyal customer to higher margin products. We could have set the dials to increase visit frequency, move overstocked items, increase basket size, or many other settings, but today we are trying to move Thomas to higher-margin products. We send Thomas another text message, this time it’s a personalized offer for 10% off ASICS good for 24 hours. Offering him a discount on Nikes would be throwing margin away since he buys those anyway. We are using our marketing dollars to change behavior that increases the long-term value of Thomas. He decides to buy the ASICS and scans the discount code on his phone at checkout. Checkout is yet another opportunity to interact with Thomas, so the transaction is sent back to Oracle RTD for evaluation. Since Thomas didn’t buy anything with the shoes, we’ll print a bounce-back coupon on the receipt offering 30% off ASICS socks if he returns within seven days. We have successfully started moving Thomas from low-margin to high-margin products. In both of these marketing scenarios, we are able to leverage data in near real-time to decide how best to interact with the customer and lead to an increase in the lifetime value of the customer. The key here is acting at the moment the customer shows interest using the context of the situation. We aren’t pushing random products at haphazard times. We are tailoring the marketing to be very specific to this customer, and it’s the technology that allows this to happen in near real-time. Conclusion As we enable more right-time integrations and interactions, retailers will begin to offer increased service to their customers. Localized and personalized service at scale will drive loyalty and lead to meaningful revenue growth for the retailers that execute well. Our industry needs to support Commerce Anywhere…and commerce anytime as well.

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• Advanced reporting in Oracle Service Bus

  - by [email protected]

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 21 false false false FR-BE X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tableau Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Reporting in OSB is useful, it allows you to audit message going through OSB. The service bus console allows you to view the content that you reported. To report data you simply use the Report action in your proxy. The action itself is rather straightforward. You specify the content to report ($body for example), an optional key for easier search (for example the id of the record) and that's it. Sometimes though, what you want to is a bit more complicated. I recently had a case where the key was built from the message type (XML) and the id of the message. Seems quite simple but the id could be any element anywhere in the message depending on its type. This could be handled by 'if' statement but adding new cases would mean changing the proxy service and if you have lots of message types this can get boring so I wanted the solution to be as dynamic as possible (read "just change a configuration file and that's it"). The following entry details how you can make this dynamic in your proxy by using XQuery/XSLT.   First step the XQuery We're going to use an XQuery to make the mapping between the XML message type and the location of the identifier in it. We assume here that the message type is the first node of the input XML and use a rather simple Xpath to find the identifier.  The XQuery looks like this for two messages : <reportmapping>                 <row>                                <logical>messageType1</logical>                                <type>MT1</type>                                <reportingreferencelocation>//customID</reportingreferencelocation>                 </row>                 <row>                                <logical>messageType2</logical>                                <type>MT2</type>                                <reportingreferencelocation>//theOtherIDLocation</reportingreferencelocation>                 </row>   </reportmapping>   Second step the XSLT To get the identifier value of the dynamic path, we're going to use an XSLT transformation. This XSLT takes an XML parameter as input which contains our xpath (coming from the previous XQuery). The XSLT looks like this : <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:xalan="http://xml.apache.org/xalan">               <xsl:param name="PathToNode"/>               <xsl:template match="/">                             <IDVALUE>                                           <xsl:value-of select="xalan:evaluate($PathToNode/reportingreferencelocation)"/>                             </ IDVALUE >               </xsl:template> </xsl:stylesheet> (note the use of a xalan function here. Xalan is the XSLT processor used in weblogic server)   Last step, the proxy service We're now going to wire everything in the proxy service. First we assign the XQuery to a variable. We then get the entry in the XQuery corresponding to the record we're treating. We're then extracting the id of the message using the XSLT transformation Final assign is to built the final variable that will be used as the reporting key. The report action is then called with this variable. Everything is setup. We're now ready to test.   Testing the solution Using the test console, we're sending our first XML ... <messageType1>                 <sender>test console 1</sender>                 <customID>ID12345</customID >                 <content>                                 <field1>value of field 1</field1>                 </content> </messageType1>   ... and a second one of another supported type <messageType2>                 <header>                                 <theOtherIDLocation >ID67890</theOtherIDLocation >                 </header> <body>                                <data>Test data</data>                 </body> </messageType2>   Reporting result is :  Conclusion Report is done as expected. Now if a new message type must be supported we only have to modify the XQuery and nothing at the proxy service level.   Sample project attached to this entry.sbconfig-dynamicReport.jar  

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• OK - What now? How do we become a Social Business?

  - by Michael Snow

  We hope that those of you that attended yesterday's Webcast with Brian Solis enjoyed Brian's discussion with Christian Finn for our last Webcast of the season for the Oracle Social Business Thought Leaders Series.  For those of you that may have missed the webcast or were stuck at a company holiday party - you'll be glad to hear that the webcast will be available On-Demand starting later today (12/14/12). And any of you who'd like to listen to a quick but informative podcast with Brian - can listen to that here. Some of you may still be left with questions about how to get from point A to point B and even more confused than when you started thinking about this new world of Digital Darwinism. The post below, grabbed from an abundance of great thought leadership prose on Brian's blog may help you frame the path you need to start walking sooner versus later to stay off of the endangered species list.  As you explore your path forward, please keep Oracle in mind - we do offer a wide range of solutions to help your organization 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} optimize the engagement for your customers, employees and partners. The Path from a Social Brand to a Social Business Brian Solis Originally posted May 2, 2012 I’ve been a long-time supporter of MediaTemple’s (MT)Residence program along with Gary Vaynerchuk, Neil Patel, and many others whom I respect. I wanted to share my “7 questions to answer to become a social business” with you here.. Social Media is pervasive and is becoming the new normal in corporate marketing. Brands who get this right are starting to build their own media networks rich with customer connections numbering in the millions. Right now, Coca-Cola has over 34 million fans on Facebook, but they’re hardly alone. Disney follows just behind with 29 million fans, Starbucks boasts 25 million, and Oreo, Red Bull, and Converse play host to over 20 million fans. If we were to look at other networks such as Twitter and Youtube, we would see a recurring theme. People are connecting en masse with the businesses they support and new media represents the ability to cultivate consumer relationships in ways not possible with traditional earned or paid media. Sounds great right? This might sound abrupt, but the truth is that we’re hardly realizing the potential of what lies before us. Everything begins with understanding not just how other brands are marketing themselves in social media, but also seeing what they’re not doing and envisioning what’s possible. We’re already approaching the first of many crossroads that new media will present. Do we take the path of a social brand or that of a social business? What’s the difference? A social brand is just that, a business that is remodeling or retrofitting its existing marketing practices to new media. A social business is something altogether different as it embraces introspection and extrospection to reevaluate internal and external processes, systems, and opportunities to transform into a living, breathing entity that adapts to market conditions and opportunities. It’s a tough decision to make right now especially at a time when all we read about is how much success many businesses are finding without having to answer this very question. With all of the newfound success in social networks, the truth is that we’re only just beginning to learn what’s possible and that’s where you come in. When compared to the investment in time and resources across the board, social media represents only a small part of the mix. But with your help, that’s all about to change. The CMO Survey, an organization that disseminates the opinions of top marketers in order to predict the future of markets, recently published a report that gave credence to the fact that social media is taking off. One of the most profound takeaways from the report was this gem; “The “like button” [in Facebook] packs more customer-acquisition punch than other demand-generating activities.” With insights like this, it’s easy to see why the race to social is becoming heated. The report also highlighted exactly where social fits in the marketing mix today and as you can see, despite all of the hype, it’s not a dominant focus yet. As of August 2011, the percentage of overall marketing budgets dedicated to social media hovered at around 7%. However, in 2012 the investment in social media will climb to 10%. And, in five years, social media is expected to represent almost 18% of the total marketing budget. Think about that for a moment. In 2016, social media will only represent 18%? Queue the sound of a record scratching here. With businesses finding success in social networks, why are businesses failing to realize the true opportunity brought forth by the ability to listen to, connect with, and engage with customers? While there’s value in earning views, driving traffic, and building connections through the 3F’s (friends, fans and followers), success isn’t just defined simply by what really amounts to low-hanging fruit. The truth is that businesses cannot measure what it is they don’t know to value. As a result, innovation in new engagement initiatives is stifled because we’re applying dated or inflexible frameworks to new paradigms. Social media isn’t owned by marketing, but instead the entire organization. This changes everything and makes your role so much more important. It’s up to you to learn how to think outside of the proverbial social media box to see what others don’t, the ability to improve customers experiences through the evolution of a social brand into a social business. Doing so will translate customer insights from what they do and don’t share in social networks into better products, services, and processes. See, customers want something more from their favorite businesses than creative campaigns, viral content, and everyday dialogue in social networks. Customers want to be heard and they want to know that you’re listening. How businesses use social media must remind them that they’re more than just an audience, consumer, or a conduit to “trigger” a desired social effect. Herein lies both the challenge and opportunity of social media. It’s bigger than marketing. It’s also bigger than customer service. It’s about building relationships with customers that improve experiences and more importantly, teaches businesses how to re-imagine products and internal processes to better adapt to potential crises and seize new opportunities. When it comes down to it, Twitter, Facebook, Youtube, Foursquare, are all channels for listening, learning, and engaging. It’s what you do within each channel that builds a community around your brand. And, at the end of the day, the value of the community you build counts for everything. It’s important to understand that we cannot assume that these networks simply exist for people to lineup for our marketing messages or promotional campaigns. Nor can we assume that they’re reeling in anticipation for simple dialogue. They want value. They want recognition. They want access to exclusive information and offers. They need direction, answers and resolution. What we’re talking about here is the multidimensional makeup of consumers and how a one-sided approach to social media forces the needs for social media to expand beyond traditional marketing to socialize the various departments, lines of business, and functions to engage based on the nature of the situation or opportunity. In the same CMO study, it was revealed that marketers believe that social media has a long way to go toward integrating into the overall company strategy. On a scale of 1-7, with one being “not integrated at all” and seven being “very integrated,” 22% chose “one.” Critical functions such as service, HR, sales, R&D, product marketing and development, IR, CSR, etc. are either not engaged or are operating social media within a silo disconnected from other efforts or possibilities. The problem is that customers don’t view a company by silo, instead they see one company, one brand, and their experience in social media forms an impression that eventually contributes to their view of your brand. The first step here is to understand business priorities and objectives to assess how social media can be additive in achieving these goals. Additionally, surveying the landscape to determine other areas of interest as its specifically related to your business. • Are customers seeking help or direction? • Who are your most valuable customers and what are they sharing? • How can you use social media to acquire and retain customers? - What ideas are circulating and how can you harness user generated activity and content to innovate or adapt to better meet the needs of customers? - How can you broaden a single customer view to recognize the varying needs of customers and how your organization can organize around each circumstance? - What insights exist based on how consumers are interacting with one another? How can this intelligence inform marketing, service, products and other important business initiatives? - How can your business extend their current efforts to deliver better customer experiences and in turn more effectively unit internal collaboration and communication? Customer demands far exceed the capabilities of the marketing department. While creating a social brand is a necessary endeavor, building a social business is an investment in customer relevance now and over time. Beyond relevance, a social business fosters a culture of change that unites employees and customers and sets a foundation for meaningful and beneficial relationships. Innovation, communication, and creativity are the natural byproducts of engagement and transformation. As a social brand, we are competing for the moment. As a social business, we are competing the future in all that we do today.

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• Code Behaviour via Unit Tests

  - by Dewald Galjaard

  Normal 0 false false false EN-ZA X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Some four months ago my car started acting up. Symptoms included a sputtering as my car’s computer switched between gears intermittently. Imagine building up speed, then when you reach 80km/h the car magically and mysteriously decide to switch back to third or even second gear. Clearly it was confused! I managed to track down a technician, an expert in his field to help me out. As he fitted his handheld computer to some hidden port under the dash, he started to explain “These cars are quite intelligent, you know. When they sense something is wrong they run in a restrictive program which probably account for how you managed to drive here in the first place...”  I was surprised and thought this was certainly going to be an interesting test drive. The car ran smoothly down the first couple of stretches as the technician ran through routine checks. Then he said “Ok, all looking good. We need to start testing aspects of the gearbox. Inside the gearbox there are a couple of sensors. One of them is a speed sensor which talks to the computer, which in turn will decide which gear to switch to. The restrictive program avoid these sensors altogether and allow the computer to obtain its input from other [non-affected] sources”. Then, as soon as he forced the speed sensor to come back online the symptoms and ill behaviour re-emerged... What an incredible analogy for getting into a discussion on unit testing software? Besides I should probably put my ill fortune to some good use, right? This example provide a lot of insight into how and why we should conduct unit tests when writing code. More importantly, it captures what is easily and unfortunately often the most overlooked goal of writing unit tests by those new to the art and those who oppose it alike - The goal of writing unit tests is to test the behaviour of our code under predefined conditions. Although it is very possible to test the intrinsic workings of each and every component in your code, writing several tests for each method in practise will soon prove to be an exhausting and ultimately fruitless exercise given the certain and ever changing nature of business requirements. Consequently it is true and quite possible whilst conducting proper unit tests, to call any single method several times as you examine and contemplate different scenarios. Let’s write some code to demonstrate what I mean. In my example I make use of the Moq framework and NUnit to create my tests. Truly you can use whatever you’re comfortable with. First we’ll create an ISpeedSensor interface. This is to represent the speed sensor located in the gearbox.  Then we’ll create a Gearbox class which we’ll pass to a constructor when we instantiate an object of type Computer. All three are described below.   ISpeedSensor.cs namespace AutomaticVehicle {     public interface ISpeedSensor     {         int ReportCurrentSpeed();     } }   Gearbox.cs namespace AutomaticVehicle {      public class Gearbox     {         private ISpeedSensor _speedSensor;           public Gearbox( ISpeedSensor gearboxSpeedSensor )         {             _speedSensor = gearboxSpeedSensor;         }         /// <summary>         /// This method obtain it's reading from the speed sensor.         /// </summary>         /// <returns></returns>         public int ReportCurrentSpeed()         {             return _speedSensor.ReportCurrentSpeed();         }     } } Computer.cs namespace AutomaticVehicle {     public class Computer     {         private Gearbox _gearbox;         public Computer( Gearbox gearbox )         {                     }          public int GetCurrentSpeed()         {             return _gearbox.ReportCurrentSpeed( );         }     } } Since this post is about Unit testing, that is exactly what we’ll create next. Create a second project in your solution. I called mine AutomaticVehicleTests and I immediately referenced the respective nunit, moq and AutomaticVehicle dll’s. We’re going to write a test to examine what happens inside the Computer class. ComputerTests.cs namespace AutomaticVehicleTests {     [TestFixture]     public class ComputerTests     {         [Test]         public void Computer_Gearbox_SpeedSensor_DoesThrow()         {             // Mock ISpeedSensor in gearbox             Mock< ISpeedSensor > speedSensor = new Mock< ISpeedSensor >( );             speedSensor.Setup( n => n.ReportCurrentSpeed() ).Throws<Exception>();             Gearbox gearbox = new Gearbox( speedSensor.Object );               // Create Computer instance to test it's behaviour  towards an exception in gearbox             Computer carComputer = new Computer( gearbox );             // For simplicity let’s assume for now the car only travels at 60 km/h.             Assert.AreEqual( 60, carComputer.GetCurrentSpeed( ) );          }     } }   What is happening in this test? We have created a mocked object using the ISpeedsensor interface which we've passed to our Gearbox object. Notice that I created the mocked object using an interface, not the implementation. I’ll talk more about this in future posts but in short I do this to accentuate the fact that I'm not not really concerned with how SpeedSensor work internally at this particular point in time. Next I’ve gone ahead and created a scenario where I’ve declared the speed sensor in Gearbox to be faulty by forcing it to throw an exception should we ask Gearbox to report on its current speed. Sneaky, sneaky. This test is a simulation of how things may behave in the real world. Inevitability things break, whether it’s caused by mechanical failure, some logical error on your part or a fellow developer which didn’t consult the documentation (or the lack thereof ) - whether you’re calling a speed sensor, making a call to a database, calling a web service or just trying to write a file to disk. It’s a scenario I’ve created and this test is about how the code within the Computer instance will behave towards any such error as I’ve depicted. Now, if you’ve followed closely in my final assert method you would have noticed I did something quite unexpected. I might be getting ahead of myself now but I’m testing to see if the value returned is equal to what I expect it to be under perfect conditions – I’m not testing to see if an error has been thrown! Why is that? Well, in short this is TDD. Test Driven Development is about first writing your test to define the result we want, then to go back and change the implementation within your class to obtain the desired output (I need to make sure I can drive back to the repair shop. Remember? ) So let’s go ahead and run our test as is. It’s fails miserably... Good! Let’s go back to our Computer class and make a small change to the GetCurrentSpeed method.   Computer.cs public int GetCurrentSpeed() {   try   {     return _gearbox.ReportCurrentSpeed( );   }   catch   {     RunRestrictiveProgram( );   } }     This is a simple solution, I know, but it does provide a way to allow for different behaviour. You’re more than welcome to provide an implementation for RunRestrictiveProgram should you feel the need to. It's not within the scope of this post or related to the point I'm trying to make. What is important is to notice how the focus has shifted in our approach from how things can break - to how things behave when broken.   Happy coding!

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• Using ant to register plugins and deploy metadata xmls

  - by Gaurav.gg.goyal

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times","serif"; mso-fareast-font-family:"Times New Roman"; mso-bidi-font-family:"Times New Roman";} Ant can be used to register plugins directly to MDS. Following is the ant script to register plugin zip:<target name="register_plugin" depends="compile_package">    <echo> Register Plugin : ${plugin.base}/${project.name}.zip</echo>    <java classname="oracle.iam.platformservice.utils.PluginUtility" classpathref="classpath" fork="true">        <sysproperty key="XL.HomeDir" value="${oim.home.server}"/>        <sysproperty key="OIM.Username" value="${oim.username}"/>            <sysproperty key="OIM.UserPassword" value="${oim.password}"/>        <sysproperty key="ServerURL" value="${oim.url}"/>       <sysproperty key="PluginZipToRegister" value="${plugin.base}/${project.name}.zip"/>        <sysproperty key="java.security.auth.login.config" value="${oim.home}\designconsole\config\authwl.conf"/>        <arg value="REGISTER"/>        <redirector error="redirector.err" errorproperty="redirector.err" output="redirector.out" outputproperty="redirector.out"/>    </java>    <copy file="${plugin.base}/${project.name}.zip" todir="${oim.home.server}\plugins"/></target> This script requires following properties: plugin.base project.name oim.home.server oim.username oim.password You can either define a properties file for these properties or define them directly in build.xml. Build.properties will look like: # Set the OIM home here oim.home=C:/Oracle/Middleware02/Oracle_IDM # Set the weblogic home here wls.home=C:/Oracle/Middleware02/wlserver_10.3 OIM.ServerName=oim_server1 # e.g.: used in building the jar and zip files #Note : no spaces in the project name project.name=ScheduledTask_Sample #Set the oim username oim.username=xelsysadm # set the oim password oim.password=Welcome1 WL.Username=weblogic WL.UserPassword=weblogic1 #set the oim URL here oim.url=t3://localhost:14000 WL.url=t3://localhost:7001 #Location from where the metadata files are pickedup for MDS import metadata.location=C:/Project /src/ScheduledTask_Sample /metaxml/ Following is the ANT script to import metadata xml: <target name="ImportMetadata">                 <echo> Preparing for MDS xmls Upload...</echo>                 <copy file="${oim.home}/bin/weblogic.properties" todir="."/>                 <replaceregexp file="weblogic.properties" match="wls_servername=(.*)" replace="wls_servername=${OIM.ServerName}" byline="true"/>                <replaceregexp file="weblogic.properties" match="application_name=(.*)" replace="application_name=OIMMetadata" byline="true"/>                <replaceregexp file="weblogic.properties" match="metadata_from_loc=(.*)" replace="metadata_from_loc=${metadata.location}" byline="true"/>                <copy file="${oim.home}/bin/weblogicImportMetadata.py" todir="."/>                 <replace file="weblogicImportMetadata.py">                      <replacefilter token="connect()" value="connect('${wl.username}', '${wl.password}', '${wl.url}')"/>                </replace>                 <echo> Importing metadata xmls to MDS... </echo>                 <exec dir="." vmlauncher="false" executable="${oim.home}/../common/bin/wlst.sh">                         <arg value="-loadProperties"/>                         <arg value="weblogic.properties"/>                         <arg value="weblogicImportMetadata.py"/>                         <redirector output="deletemd_redirector.out" logerror="true" outputproperty="deletemd_redirector.out" />                </exec>                 <echo>${deletemd_redirector.out}</echo>                 <echo>${deletemd_redirector.out}</echo>                 <echo>Completed metadata xmls import to MDS</echo> </target>

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• Data Source Security Part 3

  - by Steve Felts

  In part one, I introduced the security features and talked about the default behavior.  In part two, I defined the two major approaches to security credentials: directly using database credentials and mapping WLS user credentials to database credentials.  Now it's time to get down to a couple of the security options (each of which can use database credentials or WLS credentials). Set Client Identifier on Connection When "Set Client Identifier" is enabled on the data source, a client property is associated with the connection.  The underlying SQL user remains unchanged for the life of the connection but the client value can change.  This information can be used for accounting, auditing, or debugging.  The client property is based on either the WebLogic user mapped to a database user using the credential map Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} or is the database user parameter directly from the getConnection() method, based on the “use database credentials” setting described earlier. To enable this feature, select “Set Client ID On Connection” in the Console.  See "Enable Set Client ID On Connection for a JDBC data source" http://docs.oracle.com/cd/E24329_01/apirefs.1211/e24401/taskhelp/jdbc/jdbc_datasources/EnableCredentialMapping.html in Oracle WebLogic Server Administration Console Help. The Set Client Identifier feature is only available for use with the Oracle thin driver and the IBM DB2 driver, based on the following interfaces. For pre-Oracle 12c, oracle.jdbc.OracleConnection.setClientIdentifier(client) is used.  See http://docs.oracle.com/cd/B28359_01/network.111/b28531/authentication.htm#i1009003 for more information about how to use this for auditing and debugging.   You can get the value using getClientIdentifier()  from the driver.  To get back the value from the database as part of a SQL query, use a statement like the following. “select sys_context('USERENV','CLIENT_IDENTIFIER') from DUAL”. Starting in Oracle 12c, java.sql.Connection.setClientInfo(“OCSID.CLIENTID", client) is used.  This is a JDBC standard API, although the property values are proprietary.  A problem with setClientIdentifier usage is that there are pieces of the Oracle technology stack that set and depend on this value.  If application code also sets this value, it can cause problems. This has been addressed with setClientInfo by making use of this method a privileged operation. A well-managed container can restrict the Java security policy grants to specific namespaces and code bases, and protect the container from out-of-control user code. When running with the Java security manager, permission must be granted in the Java security policy file for permission "oracle.jdbc.OracleSQLPermission" "clientInfo.OCSID.CLIENTID"; Using the name “OCSID.CLIENTID" allows for upward compatible use of “select sys_context('USERENV','CLIENT_IDENTIFIER') from DUAL” or use the JDBC standard API java.sql.getClientInfo(“OCSID.CLIENTID") to retrieve the value. This value in the Oracle USERENV context can be used to drive the Oracle Virtual Private Database (VPD) feature to create security policies to control database access at the row and column level. Essentially, Oracle Virtual Private Database adds a dynamic WHERE clause to a SQL statement that is issued against the table, view, or synonym to which an Oracle Virtual Private Database security policy was applied.  See Using Oracle Virtual Private Database to Control Data Access http://docs.oracle.com/cd/B28359_01/network.111/b28531/vpd.htm for more information about VPD.  Using this data source feature means that no programming is needed on the WLS side to set this context; it is set and cleared by the WLS data source code. For the IBM DB2 driver, com.ibm.db2.jcc.DB2Connection.setDB2ClientUser(client) is used for older releases (prior to version 9.5).  This specifies the current client user name for the connection. Note that the current client user name can change during a connection (unlike the user).  This value is also available in the CURRENT CLIENT_USERID special register.  You can select it using a statement like “select CURRENT CLIENT_USERID from SYSIBM.SYSTABLES”. When running the IBM DB2 driver with JDBC 4.0 (starting with version 9.5), java.sql.Connection.setClientInfo(“ClientUser”, client) is used.  You can retrieve the value using java.sql.Connection.getClientInfo(“ClientUser”) instead of the DB2 proprietary API (even if set setDB2ClientUser()).  Oracle Proxy Session Oracle proxy authentication allows one JDBC connection to act as a proxy for multiple (serial) light-weight user connections to an Oracle database with the thin driver.  You can configure a WebLogic data source to allow a client to connect to a database through an application server as a proxy user. The client authenticates with the application server and the application server authenticates with the Oracle database. This allows the client's user name to be maintained on the connection with the database. Use the following steps to configure proxy authentication on a connection to an Oracle database. 1. If you have not yet done so, create the necessary database users. 2. On the Oracle database, provide CONNECT THROUGH privileges. For example: SQL> ALTER USER connectionuser GRANT CONNECT THROUGH dbuser; where “connectionuser” is the name of the application user to be authenticated and “dbuser” is an Oracle database user. 3. Create a generic or GridLink data source and set the user to the value of dbuser. 4a. To use WLS credentials, create an entry in the credential map that maps the value of wlsuser to the value of dbuser, as described earlier.   4b. To use database credentials, enable “Use Database Credentials”, as described earlier. 5. Enable Oracle Proxy Authentication, see "Configure Oracle parameters" in Oracle WebLogic Server Administration Console Help. 6. Log on to a WebLogic Server instance using the value of wlsuser or dbuser. 6. Get a connection using getConnection(username, password).  The credentials are based on either the WebLogic user that is mapped to a database user or the database user directly, based on the “use database credentials” setting.  You can see the current user and proxy user by executing: “select user, sys_context('USERENV','PROXY_USER') from DUAL". Note: getConnection fails if “Use Database Credentials” is not enabled and the value of the user/password is not valid for a WebLogic Server user.  Conversely, it fails if “Use Database Credentials” is enabled and the value of the user/password is not valid for a database user. A proxy session is opened on the connection based on the user each time a connection request is made on the pool. The proxy session is closed when the connection is returned to the pool.  Opening or closing a proxy session has the following impact on JDBC objects. - Closes any existing statements (including result sets) from the original connection. - Clears the WebLogic Server statement cache. - Clears the client identifier, if set. -The WebLogic Server test statement for a connection is recreated for every proxy session. These behaviors may impact applications that share a connection across instances and expect some state to be associated with the connection. Oracle proxy session is also implicitly enabled when use-database-credentials is enabled and getConnection(user, password) is called,starting in WLS Release 10.3.6.  Remember that this only works when using the Oracle thin driver. To summarize, the definition of oracle-proxy-session is as follows. - If proxy authentication is enabled and identity based pooling is also enabled, it is an error. - If a user is specified on getConnection() and identity-based-connection-pooling-enabled is false, then oracle-proxy-session is treated as true implicitly (it can also be explicitly true). - If a user is specified on getConnection() and identity-based-connection-pooling-enabled is true, then oracle-proxy-session is treated as false.

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• 11gR2???---gipc????

  - by Allen Gao

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UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ classid="clsid:38481807-CA0E-42D2-BF39-B33AF135CC4D" id=ieooui st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} ??????,????11gR2 ??????gipcd(????ora.gipcd)????,????gipc???,????????????? ????,??oracle????,??????????,??????????,???????????cache fusion ?????????????,?????????????oracle????????????,??????,???????(?????????Note 220970.1:RAC: Frequently Asked Questions,?????????)???????,???????????/????,?????????????? ??,?10gR2 ?11gR1????,?????????????,??:Linux bonding, AIX EtherChannel, HP-UX APA ???????????????????????????????(??,????????????????,???????)???????10g ?11.1 ??????,??????????????????(???????),????????????????subnet??????,????,?????oracle???????????,??????????????,???????????,??????????????,??????????????????????,??:????,?????? ?????????,?11gR2??(????,?11.2.0.2??),oracle??????????????,?????gipc(Grid IPC)???,??????????gipcd.bin?????????,??????? 1. ??????,????????????,?????????,?????????gpnp profile??????????????????? 2. ???????????,??????????,???????????????? 3. ?????????????,?????????/???????????,????????,???????? ??,oracle????????????????????????/??????,??,?????????? ??,???????????????,?????gipc ?HAIP????????????,??????????????,???????????????????:?????????,??:ocssd.bin????,crsd.bin??????;???:oracle RAC ??,??:ASM ??????,?????????????,?????????????????????gipc,???????????,?????????????????????,????????????????,?????,????????????,??,?????????????????gipc???,oracle ??????????????,??????????????,????????????????,HAIP ????,????oracle RAC??????/?????????,????????????????,????,????????HAIP?????,????????????ASM??,?????(???NM??)??????????,?????????????????HAIP,????????,????,???????? “Redundant Interconnect with Highly Available IP (HAIP) ??”? ???,???????????????????????? 1.??????gipcd.log 2013-07-17 12:28:28.071: [ default][3041003216]gipcd START pid=22337 Oracle Grid IPC Daemon 2013-07-17 12:28:28.072: [ GIPCD][3041003216] gipcdMain: gipcd Started <<<<<< gipcd????????? …… 2013-07-17 12:28:29.046: [ GPNP][3041003216]clsgpnp_getCachedProfileEx: [at clsgpnp.c:613] Result: (26) CLSGPNP_NO_PROFILE. Can't get offline GPnP service profile: local gpnpd is up and running. Use getProfile instead. 2013-07-17 12:28:29.046: [ GPNP][3041003216]clsgpnp_getCachedProfileEx: [at clsgpnp.c:623] Result: (26) CLSGPNP_NO_PROFILE. Failed to get offline GPnP service profile. 2013-07-17 12:28:29.066: [ GPNP][3041003216]clsgpnpm_newWiredMsg: [at clsgpnpm.c:741] Msg-reply has soap fault 10 (Operation returned Retry (error CLSGPNP_CALL_AGAIN)) [uri "http://www.grid-pnp.org/2005/12/gpnp-errors#"] <<<< gipcd ????gpnp profile?????????log??GI??????,?????????,?????gpnpd???????? …… 2013-07-17 12:28:39.342: [ CLSINET][3023027088] # 0 Interface 'eth1',ip='192.168.254.30',mac='00-0c-29-a8-14-65',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 12:28:39.342: [ CLSINET][3023027088] # 1 Interface 'eth2',ip='192.168.254.31',mac='00-0c-29-a8-14-6f',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' <<<<< gipcd ????????????????,???????2??????????? …… 2013-07-17 12:28:39.344: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local bootstrap interface for node 'single1', haName 'gipcd_ha_name', inf 'mcast://230.0.1.0:42424/192.168.254.30' 2013-07-17 12:28:39.344: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local interface for node 'single1', haName 'gipcd_ha_name', inf '192.168.254.30:46782' 2013-07-17 12:28:39.345: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local bootstrap interface for node 'single1', haName 'gipcd_ha_name', inf 'mcast://230.0.1.0:42424/192.168.254.31' 2013-07-17 12:28:39.345: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local interface for node 'single1', haName 'gipcd_ha_name', inf '192.168.254.31:39332' <<<<<<< gipcd ????????(????????????????)?endpoint ????? …… 2013-07-17 12:28:56.767: [GIPCHGEN][3023027088] gipchaNodeCreate: adding new node 0x9c107d8 { host 'single2', haName 'gipcd_ha_name', srcLuid 465fb26d-8b46eb95, dstLuid 00000000-00000000 numInf 0, contigSeq 0, lastAck 0, lastValidAck 0, sendSeq [0 : 0], createTime 797327224, flags 0x0 } <<<<< ???????? …… 2013-07-17 12:28:58.415: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created remote interface for node 'single2', haName 'gipcd_ha_name', inf 'udp://192.168.254.33:16663' 2013-07-17 12:28:58.415: [GIPCHGEN][3025128336] gipchaWorkerAttachInterface: Interface attached inf 0x9c0bb60 { host 'single2', haName 'gipcd_ha_name', local 0xb4c4e590, ip '192.168.254.33:16663', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 0, flags 0x6 } 2013-07-17 12:28:58.415: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created remote interface for node 'single2', haName 'gipcd_ha_name', inf 'udp://192.168.254.32:17578' 2013-07-17 12:28:58.415: [GIPCHGEN][3025128336] gipchaWorkerAttachInterface: Interface attached inf 0x9c0a900 { host 'single2', haName 'gipcd_ha_name', local 0xb4cb8eb8, ip '192.168.254.32:17578', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 0, flags 0x6 } <<<<<< gipcd ??????????????? …… 2013-07-17 12:29:36.120: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 0] eth1 - rank 99, avgms 6.326531 [ 257 / 250 / 245 ] 2013-07-17 12:29:36.120: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 1] eth2 - rank 99, avgms 5.182186 [ 259 / 250 / 247 ] <<<<<gipcd ??????????? ……  2. ?????????down???gipcd.log? 2013-07-17 13:23:20.346: [ CLSINET][3027229584] Returning NETDATA: 2 interfaces 2013-07-17 13:23:20.346: [ CLSINET][3027229584] # 0 Interface 'eth1',ip='192.168.254.30',mac='00-0c-29-a8-14-65',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:23:20.346: [ CLSINET][3027229584] # 1 Interface 'eth2',ip='192.168.254.31',mac='00-0c-29-a8-14-6f',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:23:20.359: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 0] eth1 - rank 99, avgms 1.560694 [ 171 / 173 / 173 ] 2013-07-17 13:23:20.359: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 1] eth2 - rank 99, avgms 1.802326 [ 172 / 172 / 172 ] <<<<<<<< gipcd ?????????? …… +++????“ifconfig eth1 down”????????????? …… 2013-07-17 13:23:44.397: [ CLSINET][3027229584] # 0 Interface 'eth2',ip='192.168.254.31',mac='00-0c-29-a8-14-6f',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:23:44.397: [GIPCDMON][3027229584] gipcdMonitorUpdate: interface went down - [ ip 192.168.254.30, subnet 192.168.254.0, mask 255.255.255.0 ] 2013-07-17 13:23:44.397: [GIPCDMON][3027229584] gipcdMonitorUpdate: msg sent to client thread (([update(ip: 192.168.254.30, mask: 255.255.255.0, subnet 192.168.254.0), state(gipcdadapterstateDown)])) <<<<<<<< gipcd ????eth1 down?,???????(??:ocssd.bin)????? …… 2013-07-17 13:23:44.426: [GIPCHGEN][3025128336] gipchaInterfaceDisable: disabling interface 0xb4c4e590 { host '', haName 'gipcd_ha_name', local (nil), ip '192.168.254.30', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 1, flags 0x1cd } 2013-07-17 13:23:44.428: [GIPCHGEN][3025128336] gipchaInterfaceDisable: disabling interface 0x9c0bb60 { host 'single2', haName 'gipcd_ha_name', local 0xb4c4e590, ip '192.168.254.33:16663', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 0, flags 0x86 } 2013-07-17 13:23:44.428: [GIPCHALO][3025128336] gipchaLowerCleanInterfaces: performing cleanup of disabled interface 0x9c0bb60 { host 'single2', haName 'gipcd_ha_name', local 0xb4c4e590, ip '192.168.254.33:16663', subnet '192.168.254.0', mask '255.255.255.0', numRef 0, numFail 0, flags 0xa6 } <<<<<<<<gipcd ????????eth1 ???,????????????????????? …… 2013-07-17 13:24:08.747: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 0] eth2 - rank 99, avgms 1.955307 [ 204 / 181 / 179 ] <<<<<<<gipcd ???????????? ??:??????,??????????????????,????????????????,???????????eth1??HAIP,?failover?eth2 ?,????,????ASM??????? 3. ???eht1???? ++ ????”ifconfig eth1 up”????eth1 2013-07-17 13:36:31.260: [GIPCDMON][3027229584] gipcdMonitorUpdate: New Interface found - [ ip 192.168.254.30, subnet 192.168.254.0, mask 255.255.255.0 ] 2013-07-17 13:36:31.260: [GIPCDMON][3027229584] gipcdMonitorUpdate: msg sent to client thread (([update(ip: 192.168.254.30, mask: 255.255.255.0, subnet 192.168.254.0), state(gipcdadapterstateUp)])) <<<<< gpicd ?????????? …… 2013-07-17 13:36:31.471: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local bootstrap interface for node 'single1', haName 'gipcd_ha_name', inf 'mcast://230.0.1.0:42424/192.168.254.30' 2013-07-17 13:36:31.471: [GIPCHTHR][3025128336] gipchaWorkerUpdateInterface: created local interface for node 'single1', haName 'gipcd_ha_name', inf '192.168.254.30:55548' <<<<<< ?????endpoint???? …… 2013-07-17 13:37:11.493: [ CLSINET][3027229584] Returning NETDATA: 2 interfaces 2013-07-17 13:37:11.493: [ CLSINET][3027229584] # 0 Interface 'eth1',ip='192.168.254.30',mac='00-0c-29-a8-14-65',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:37:11.493: [ CLSINET][3027229584] # 1 Interface 'eth2',ip='192.168.254.31',mac='00-0c-29-a8-14-6f',mask='255.255.255.0',net='192.168.254.0',use='cluster_interconnect' 2013-07-17 13:37:11.510: [GIPCDMON][3027229584] gipcdMonitorSaveInfMetrics: inf[ 0] eth2 - rank 99, avgms 6.141304 [ 307 / 184 / 184 ] <<<<<<<< <<<<<<<< gipcd??????? ??:??????,??????????????????,????????????????,????????failover?eth2??HAIP,?????eth1 ?,????,????ASM??????? ??,????????,gipcd ???????????,??,????????,?????????(????)????,gipcd???????????,??????HAIP???,???????????????(??:Linux bonding,etherchannel?),???????????,????????? ??????????????11gR2 ??????gipcd????,????????????,?????????? ??????????,???????????,??“??:11gR2???---gipc????"?

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