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  • Getting developers and support to work together

    - by Matt Watson
    Agile development has ushered in the norm of rapid iterations and change within products. One of the biggest challenges for agile development is educating the rest of the company. At my last company our biggest challenge was trying to continually train 100 employees in our customer support and training departments. It's easy to write release notes and email them to everyone. But for complex software products, release notes are not usually enough detail. You really have to educate your employees on the WHO, WHAT, WHERE, WHY, WHEN of every item. If you don't do this, you end up with customer service people who know less about your product than your users do. Ever call a company and feel like you know more about their product than their customer service people do? Yeah. I'm talking about that problem.WHO does the change effect?WHAT was the actual change?WHERE do I find the change in the product?WHY was the change made? (It's hard to support something if you don't know why it was done.)WHEN will the change be released?One thing I want to stress is the importance of the WHY something was done. For customer support people to be really good at their job, they need to understand the product and how people use it. Knowing how to enable a feature is one thing. Knowing why someone would want to enable it, is a whole different thing and the difference in good customer service. Another challenge is getting support people to better test and document potential bugs before escalating them to development. Trying to fix bugs without examples is always fun... NOT. They might as well say "The sky is falling, please fix it!"We need to over train the support staff about product changes and continually stress how they document and test potential product bugs. You also have to train the sales staff and the marketing team. Then there is updating sales materials, your website, product documentation and other items there are always out of date. Every product release causes this vicious circle of trying to educate the rest of the company about the changes.Do we need to record a simple video explaining the changes and email it to everyone? Maybe we should  use a simple online training type app to help with this problem. Ultimately the struggle is taking the time to do the training, but it is time well spent. It may save you a lot of time answering questions and fixing bugs later. How do we efficiently transfer key product knowledge from developers and product owners to the rest of the company? How have you solved these issues at your company?

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  • Subaru Starts Thinking about their Path to Fusion Applications

    Brian Simmermon, VP and CIO, Subaru of America, and a member of Oracle's Fusion Strategy Council explains how Subaru is aligning their business and IT strategy to improve sales through Siebel and EBS, and is looking at implementing Fusion Technologies such as BPEL, AIA and Enterprise Manager to begin their evolutionary path to Fusion.

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  • UPK Breakfast Event: "Getting It Done Right" - Independence, Ohio - November 8th

    - by Karen Rihs
    Join us for a UPK “Getting It Done Right” Breakfast Briefing Come for Breakfast. Leave Full of Knowledge. Join Oracle and Synaptis for a breakfast briefing event before you begin your day, and leave full with knowledge on how to reduce risk and increase user productivity. Oracle’s User Productivity Kit (UPK) can provide your organization with a single tool to provide learning and best practices for each area of the business and help ensure you’re “Getting It Done Right.”Learn from Deb Brown, Senior Solutions Consultant, Oracle, as she shows the UPK tool that can save project teams thousands of hours through automation as well as provide greater visibility into application rollouts and business processes. Also hear from a UPK Customer as they share their company’s success with Oracle UPK.  Learn how UPK insures rapid user adoption; significantly lowers development, system testing, and user enablement time and costs; and mitigates project risk. Finally, Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis, will conclude with an outline of their success as a UPK implementation partner. Register Now Thursday,November 8, 20127:30 a.m. – 10:00 a.m.Embassy Suites Cleveland – Rockside5800 Rockside Woods BoulevardIndependence, OH 44131Directions Agenda 7:30 a.m. Event Arrival / Registration. Breakfast Served. 8:00 a.m. Deb Brown, Senior Solutions Consultant, Oracle Oracle UPK – A Closer Look at Getting It Done, Right. Ensure End User Adoption. 8:40 a.m. UPK Customer Success Story 9:30 a.m. Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis – Implementation Partner - Using Oracle UPK Before, During and After Application Rollouts 9:50 a.m. Wrap Up   Don’t miss this special Breakfast Briefing and get a jump start on Oracle UPK technology. Please call 1.800.820.5592 ext. 11030 or Click here to RSVP for this exclusive event! Sponsored bySynaptisSynaptis is an Oracle Gold Partner, providing UPK training, implementation, content creation and post go-live support for organizations since 1999.     If you are an employee or official of a government organization, please click here for important ethics information regarding this event.  

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  • SQL SERVER – Create a Very First Report with the Report Wizard

    - by Pinal Dave
    This example is from the Beginning SSRS by Kathi Kellenberger. Supporting files are available with a free download from the www.Joes2Pros.com web site. What is the report Wizard? In today’s world automation is all around you. Henry Ford began building his Model T automobiles on a moving assembly line a century ago and changed the world. The moving assembly line allowed Ford to build identical cars quickly and cheaply. Henry Ford said in his autobiography “Any customer can have a car painted any color that he wants so long as it is black.” Today you can buy a car straight from the factory with your choice of several colors and with many options like back up cameras, built-in navigation systems and heated leather seats. The assembly lines now use robots to perform some tasks along with human workers. When you order your new car, if you want something special, not offered by the manufacturer, you will have to find a way to add it later. In computer software, we also have “assembly lines” called wizards. A wizard will ask you a series of questions, often branching to specific questions based on earlier answers, until you get to the end of the wizard. These wizards are used for many things, from something simple like setting up a rule in Outlook to performing administrative tasks on a server. Often, a wizard will get you part of the way to the end result, enough to get much of the tedious work out of the way. Once you get the product from the wizard, if the wizard is not capable of doing something you need, you can tweak the results. Create a Report with the Report Wizard Let’s get started with your first report!  Launch SQL Server Data Tools (SSDT) from the Start menu under SQL Server 2012. Once SSDT is running, click New Project to launch the New Project dialog box. On the left side of the screen expand Business Intelligence and select Reporting Services. Configure the properties as shown in . Be sure to select Report Server Project Wizard as the type of report and to save the project in the C:\Joes2Pros\SSRSCompanionFiles\Chapter3\Project folder. Click OK and wait for the Report Wizard to launch. Click Next on the Welcome screen.  On the Select the Data Source screen, make sure that New data source is selected. Type JProCo as the data source name. Make sure that Microsoft SQL Server is selected in the Type dropdown. Click Edit to configure the connection string on the Connection Properties dialog box. If your SQL Server database server is installed on your local computer, type in localhost for the Server name and select the JProCo database from the Select or enter a database name dropdown. Click OK to dismiss the Connection Properties dialog box. Check Make this a shared data source and click Next. On the Design the Query screen, you can use the query builder to build a query if you wish. Since this post is not meant to teach you T-SQL queries, you will copy all queries from files that have been provided for you. In the C:\Joes2Pros\SSRSCompanionFiles\Chapter3\Resources folder open the sales by employee.sql file. Copy and paste the code from the file into the Query string Text Box. Click Next. On the Select the Report Type screen, choose Tabular and click Next. On the Design the Table screen, you have to figure out the groupings of the report. How do you do this? Well, you often need to know a bit about the data and report requirements. I often draw the report out on paper first to help me determine the groups. In the case of this report, I could group the data several ways. Do I want to see the data grouped by Year and Month? Do I want to see the data grouped by Employee or Category? The only thing I know for sure about this ahead of time is that the TotalSales goes in the Details section. Let’s assume that the CIO asked to see the data grouped first by Year and Month, then by Category. Let’s move the fields to the right-hand side. This is done by selecting Page > Group or Details >, as shown in, and click Next. On the Choose the Table Layout screen, select Stepped and check Include subtotals and Enable drilldown, as shown in. On the Choose the Style screen, choose any color scheme you wish (unlike the Model T) and click Next. I chose the default, Slate. On the Choose the Deployment Location screen, change the Deployment folder to Chapter 3 and click Next. At the Completing the Wizard screen, name your report Employee Sales and click Finish. After clicking Finish, the report and a shared data source will appear in the Solution Explorer and the report will also be visible in Design view. Click the Preview tab at the top. This report expects the user to supply a year which the report will then use as a filter. Type in a year between 2006 and 2013 and click View Report. Click the plus sign next to the Sales Year to expand the report to see the months, then expand again to see the categories and finally the details. You now have the assembly line report completed, and you probably already have some ideas on how to improve the report. Tomorrow’s Post Tomorrow’s blog post will show how to create your own data sources and data sets in SSRS. If you want to learn SSRS in easy to simple words – I strongly recommend you to get Beginning SSRS book from Joes 2 Pros. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Reporting Services, SSRS

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  • Merge Join component sorted outputs [SSIS]

    - by jamiet
    One question that I have been asked a few times of late in regard to performance tuning SSIS data flows is this: Why isn’t the Merge Join output sorted (i.e.IsSorted=True)? This is a fair question. After all both of the Merge Join inputs are sorted, hence why wouldn’t the output be sorted as well? Well here’s a little secret, the Merge Join output IS sorted! There’s a caveat though – it is only under certain circumstances and SSIS itself doesn’t do a good job of informing you of it. Let’s take a look at an example. Here we have a dataflow that consumes data from the [AdventureWorks2008].[Sales].[SalesOrderHeader] & [AdventureWorks2008].[Sales].[SalesOrderDetail] tables then joins them using a Merge Join component: Let’s take a look inside the editor of the Merge Join: We are joining on the [SalesOrderId] field (which is what the two inputs just happen to be sorted upon). We are also putting [SalesOrderHeader].[SalesOrderId] into the output. Believe it or not the output from this Merge Join component is sorted (i.e. has IsSorted=True) but unfortunately the Merge Join component does not have an Advanced Editor hence it is hidden away from us. There are a couple of ways to prove to you that is the case; I could open up the package XML inside the .dtsx file and show you the metadata but there is an easier way than that – I can attach a Sort component to the output. Take a look: Notice that the Sort component is attempting to sort on the [SalesOrderId] column. This gives us the following warning: Validation warning. DFT Get raw data: {992B7C9A-35AD-47B9-A0B0-637F7DDF93EB}: The data is already sorted as specified so the transform can be removed. The warning proves that the output from the Merge Join is sorted! It must be noted that the Merge Join output will only have IsSorted=True if at least one of the join columns is included in the output. So there you go, the Merge Join component can indeed produce a sorted output and that’s very useful in order to avoid unnecessary expensive Sort operations downstream. Hope this is useful to someone out there! @Jamiet  P.S. Thank you to Bob Bojanic on the SSIS product team who pointed this out to me!

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Christie Flanagan
    This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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  • Expert Cube Development book finally on Kindle!

    - by Marco Russo (SQLBI)
    The book Expert Cube Development with Microsoft SQL Server 2008 Analysis Services is finally available on Kindle ! I received many requests for that and the last one just a couple of days ago from Greg Low in its useful review . I'm curious to see whether the sales of this book will continue also on Kindle. After 2 years this book is still continuing to sell as in the first months. The content is still fresh and will be good also with the next release of Analysis Services for developing multidimensional...(read more)

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  • Expectations + Rewards = Innovation

    - by D'Arcy Lussier
    “Innovation” is a heavy word. We regard those that embrace it as “Innovators”. We describe organizations as being “Innovative”. We hold those associated with the word in high regard, even though its dictionary definition is very simple: Introducing something new. What our culture has done is wrapped Innovation in white robes and a gold crown. Innovation is rarely just introducing something new. Innovations and innovators are typically associated with other terms: groundbreaking, genius, industry-changing, creative, leading. Being a true innovator and creating innovations are a big deal, and something companies try to strive for…or at least say they strive for. There’s huge value in being recognized as an innovator in an industry, since the idea is that innovation equates to increased profitability. IBM ran an ad a few years back that showed what their view of innovation is: “The point of innovation is to make actual money.” If the money aspect makes you feel uneasy, consider it another way: the point of innovation is to <insert payoff here>. Companies that innovate will be more successful. Non-profits that innovate can better serve their target clients. Governments that innovate can better provide services to their citizens. True innovation is not easy to come by though. As with anything in business, how well an organization will innovate is reliant on the employees it retains, the expectations placed on those employees, and the rewards available to them. In a previous blog post I talked about one formula: Right Employees + Happy Employees = Productive Employees I want to introduce a new one, that builds upon the previous one: Expectations + Rewards = Innovation  The level of innovation your organization will realize is directly associated with the expectations you place on your staff and the rewards you make available to them. Expectations We may feel uncomfortable with the idea of placing expectations on our staff, mainly because expectation has somewhat of a negative or cold connotation to it: “I expect you to act this way or else!” The problem is in the or-else part…we focus on the negative aspects of failing to meet expectations instead of looking at the positive side. “I expect you to act this way because it will produce <insert benefit here>”. Expectations should not be set to punish but instead be set to ensure quality. At a recent conference I spoke with some Microsoft employees who told me that you have five years from starting with the company to reach a “Senior” level. If you don’t, then you’re let go. The expectation Microsoft placed on their staff is that they should be working towards improving themselves, taking more responsibility, and thus ensure that there is a constant level of quality in the workforce. Rewards Let me be clear: a paycheck is not a reward. A paycheck is simply the employer’s responsibility in the employee/employer relationship. A paycheck will never be the key motivator to drive innovation. Offering employees something over and above their required compensation can spur them to greater performance and achievement. Working in the food service industry, this tactic was used again and again: whoever has the highest sales over lunch will receive a free lunch/gift certificate/entry into a draw/etc. There was something to strive for, to try beyond the baseline of what our serving jobs were. It was through this that innovative sales techniques would be tried and honed, with key servers being top sellers time and time again. At a code camp I spoke at, I was amazed to see that all the employees from one company receive $100 Visa gift cards as a thank you for taking time to speak. Again, offering something over and above that can give that extra push for employees. Rewards work. But what about the fairness angle? In the restaurant example I gave, there were servers that would never win the competition. They just weren’t good enough at selling and never seemed to get better. So should those that did work at performing better and produce more sales for the restaurant not get rewarded because those who weren’t working at performing better might get upset? Of course not! Organizations succeed because of their top performers and those that strive to join their ranks. The Expectation/Reward Graph While the Expectations + Rewards = Innovation formula may seem like a simple mathematics formula, there’s much more going under the hood. In fact there are three different outcomes that could occur based on what you put in as values for Expectations and Rewards. Consider the graph below and the descriptions that follow: Disgruntled – High Expectation, Low Reward I worked at a company where the mantra was “Company First, Because We Pay You”. Even today I still hear stories of how this sentiment continues to be perpetuated: They provide you a paycheck and a means to live, therefore you should always put them as your top priority. Of course, this is a huge imbalance in the expectation/reward equation. Why would anyone willingly meet high expectations of availability, workload, deadlines, etc. when there is no reward other than a paycheck to show for it? Remember: paychecks are not rewards! Instead, you see employees be disgruntled which not only affects the level of production but also the level of quality within an organization. It also means that you see higher turnover. Complacent – Low Expectation, Low Reward Complacency is a systemic problem that typically exists throughout all levels of an organization. With no real expectations or rewards, nobody needs to excel. In fact, those that do try to innovate, improve, or introduce new things into the organization might be shunned or pushed out by the rest of the staff who are just doing things the same way they’ve always done it. The bigger issue for the organization with low/low values is that at best they’ll never grow beyond their current size (and may shrink actually), and at worst will cease to exist. Entitled – Low Expectation, High Reward It’s one thing to say you have the best people and reward them as such, but its another thing to actually have the best people and reward them as such. Organizations with Entitled employees are the former: their organization provides them with all types of comforts, benefits, and perks. But there’s no requirement before the rewards are dolled out, and there’s no short-list of who receives the rewards. Everyone in the company is treated the same and is given equal share of the spoils. Entitlement is actually almost identical with Complacency with one notable difference: just try to introduce higher expectations into an entitled organization! Entitled employees have been spoiled for so long that they can’t fathom having rewards taken from them, or having to achieve specific levels of performance before attaining them. Those running the organization also buy in to the Entitled sentiment, feeling that they must persist the same level of comforts to appease their staff…even though the quality of the employee pool may be suspect. Innovative – High Expectation, High Reward Finally we have the Innovative organization which places high expectations but also provides high rewards. This organization gets it: if you truly want the best employees you need to apply equal doses of pressure and praise. Realize that I’m not suggesting crazy overtime or un-realistic working conditions. I do not agree with the “Glengary-Glenross” method of encouragement. But as anyone who follows sports can tell you, the teams that win are the ones where the coaches push their players to be their best; to achieve new levels of performance that they didn’t know they could receive. And the result for the players is more money, fame, and opportunity. It’s in this environment that organizations can focus on innovation – true innovation that builds the business and allows everyone involved to truly benefit. In Closing Organizations love to use the word “Innovation” and its derivatives, but very few actually do innovate. For many, the term has just become another marketing buzzword to lump in with all the other business terms that get overused. But for those organizations that truly get the value of innovation, they will be the ones surging forward while other companies simply fade into the background. And they will be the organizations that expect more from their employees, and give them their just rewards.

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  • GDL Presents: Women Techmakers with bitly

    GDL Presents: Women Techmakers with bitly April Anderson and Amanda Surya chat with Bitly Chief Scientist Hilary Mason about the role data plays in making business decisions, the intersection of government, policy, and technology, and her experience in the New York tech community. Hosts: April Anderson - Industry Director, Retail Sales at Google | Amanda Surya - Manager, Developer Relations Guest: Hilary Mason - Chief Scientist, Bitly From: GoogleDevelopers Views: 0 0 ratings Time: 30:00 More in Science & Technology

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  • Unlocking Productivity

    - by Michael Snow
    Unlocking Productivity in Life Sciences with Consolidated Content Management by Joe Golemba, Vice President, Product Management, Oracle WebCenter As life sciences organizations look to become more operationally efficient, the ability to effectively leverage information is a competitive advantage. Whether data mining at the drug discovery phase or prepping the sales team before a product launch, content management can play a key role in developing, organizing, and disseminating vital information. The goal of content management is relatively straightforward: put the information that people need where they can find it. A number of issues can complicate this; information sits in many different systems, each of those systems has its own security, and the information in those systems exists in many different formats. Identifying and extracting pertinent information from mountains of farflung data is no simple job, but the alternative—wasted effort or even regulatory compliance issues—is worse. An integrated information architecture can enable health sciences organizations to make better decisions, accelerate clinical operations, and be more competitive. Unstructured data matters Often when we think of drug development data, we think of structured data that fits neatly into one or more research databases. But structured data is often directly supported by unstructured data such as experimental protocols, reaction conditions, lot numbers, run times, analyses, and research notes. As life sciences companies seek integrated views of data, they are typically finding diverse islands of data that seemingly have no relationship to other data in the organization. Information like sales reports or call center reports can be locked into siloed systems, and unavailable to the discovery process. Additionally, in the increasingly networked clinical environment, Web pages, instant messages, videos, scientific imaging, sales and marketing data, collaborative workspaces, and predictive modeling data are likely to be present within an organization, and each source potentially possesses information that can help to better inform specific efforts. Historically, content management solutions that had 21CFR Part 11 capabilities—electronic records and signatures—were focused mainly on content-enabling manufacturing-related processes. Today, life sciences companies have many standalone repositories, requiring different skills, service level agreements, and vendor support costs to manage them. With the amount of content doubling every three to six months, companies have recognized the need to manage unstructured content from the beginning, in order to increase employee productivity and operational efficiency. Using scalable and secure enterprise content management (ECM) solutions, organizations can better manage their unstructured content. These solutions can also be integrated with enterprise resource planning (ERP) systems or research systems, making content available immediately, in the context of the application and within the flow of the employee’s typical business activity. Administrative safeguards—such as content de-duplication—can also be applied within ECM systems, so documents are never recreated, eliminating redundant efforts, ensuring one source of truth, and maintaining content standards in the organization. Putting it in context Consolidating structured and unstructured information in a single system can greatly simplify access to relevant information when it is needed through contextual search. Using contextual filters, results can include therapeutic area, position in the value chain, semantic commonalities, technology-specific factors, specific researchers involved, or potential business impact. The use of taxonomies is essential to organizing information and enabling contextual searches. Taxonomy solutions are composed of a hierarchical tree that defines the relationship between different life science terms. When overlaid with additional indexing related to research and/or business processes, it becomes possible to effectively narrow down the amount of data that is returned during searches, as well as prioritize results based on specific criteria and/or prior search history. Thus, search results are more accurate and relevant to an employee’s day-to-day work. For example, a search for the word "tissue" by a lab researcher would return significantly different results than a search for the same word performed by someone in procurement. Of course, diverse data repositories, combined with the immense amounts of data present in an organization, necessitate that the data elements be regularly indexed and cached beforehand to enable reasonable search response times. In its simplest form, indexing of a single, consolidated data warehouse can be expected to be a relatively straightforward effort. However, organizations require the ability to index multiple data repositories, enabling a single search to reference multiple data sources and provide an integrated results listing. Security and compliance Beyond yielding efficiencies and supporting new insight, an enterprise search environment can support important security considerations as well as compliance initiatives. For example, the systems enable organizations to retain the relevance and the security of the indexed systems, so users can only see the results to which they are granted access. This is especially important as life sciences companies are working in an increasingly networked environment and need to provide secure, role-based access to information across multiple partners. Although not officially required by the 21 CFR Part 11 regulation, the U.S. Food and Drug Administraiton has begun to extend the type of content considered when performing relevant audits and discoveries. Having an ECM infrastructure that provides centralized management of all content enterprise-wide—with the ability to consistently apply records and retention policies along with the appropriate controls, validations, audit trails, and electronic signatures—is becoming increasingly critical for life sciences companies. Making the move Creating an enterprise-wide ECM environment requires moving large amounts of content into a single enterprise repository, a daunting and risk-laden initiative. The first key is to focus on data taxonomy, allowing content to be mapped across systems. The second is to take advantage new tools which can dramatically speed and reduce the cost of the data migration process through automation. Additional content need not be frozen while it is migrated, enabling productivity throughout the process. The ability to effectively leverage information into success has been gaining importance in the life sciences industry for years. The rapid adoption of enterprise content management, both in operational processes as well as in scientific management, are clear indicators that the companies are looking to use all available data to be better informed, improve decision making, minimize risk, and increase time to market, to maintain profitability and be more competitive. As more and more varieties and sources of information are brought under the strategic management umbrella, the ability to divine knowledge from the vast pool of information is increasingly difficult. Simple search engines and basic content management are increasingly unable to effectively extract the right information from the mountains of data available. By bringing these tools into context and integrating them with business processes and applications, we can effectively focus on the right decisions that make our organizations more profitable. More Information Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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  • Dark or light theme for Android apps?

    - by Philip Sheard
    My app allows the user to choose between a dark and a light theme, but which should it use as the default? It is a field sales app, a kind of glorified invoicing app for enterprise users. It is much larger than most apps in Google Play, and targets a vertical market. Originally I developed the app with a dark font, which was fairly standard at the time. That is still my personal preference, but most modern apps seem to have a light font.

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  • The Art of Dealing with People

    Technical people generally don't easily adapt to being good salespeople. When a technical person takes on a customer-facing role as a support engineer, there are a whole lot of new skills required. Dr Petrova relates how the experience of a change in job gave her a new respect for the skills of sales and marketing.

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  • Oracle: Acquisition of Demantra

    Jon Chorley, Vice President, Product Strategy, talks to Cliff about the acquisition of Demantra and Demantra's industry leading solutions for Demand Management, Trade Promotion Management and Sales, and Operations Planning, and how this fits in to Oracle's overall strategy for Supply Chain applications.

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  • Dynamic Ranking with Excel and PowerPivot

    - by AlbertoFerrari
    Ranking is useful and, in our book , I and Marco provide a lot of information about how to perform ranking with PowerPivot. Nevertheless, there is an interesting scenario where ranking can be performed without complex DAX formulas, but with just some creative Excel usage. I would like to describe it here. Let us start with some words about the scenario: we want to rank products based on sales in a year (e.g. 2002) and see how the top 10 of these products performed in the following or preceding years....(read more)

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  • Erfolgreich durchstarten als Partner mit dem Open Market Model

    - by A&C Redaktion
    Wer als Oracle Partner bei dem erfolgreichen Programm OMM (Open Market Model) mitmacht, profitiert vierfach: Projektschutz oder Tipp-Provision, auf der Basis der OMM-Policy "Guter Name" durch kontinuierliche Projektregistrierungen Jedes erfolgreiche OMM-Projekt zählt einen Transaktionspunkt Direkter Ansprechpartner, der OMM Manager als Vermittler zum Oracle Sales Gönnen Sie sich diese 3 Minuten und Sie wissen dann, warum OMM auch für Sie interessant sein kann!

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  • Oracle OpenWorld Latin America 2012 - Middleware Session

    - by Roberto Monteiro
    Oracle Fusion Middleware PaaS and Oracle Java Cloud Service   Roberto Monteiro, Senior Sales Consultant, OracleIn this session, learn how Oracle Fusion Middleware platform as a service (PaaS) can supercharge productivity with instant access to a platform for developing and deploying business applications in the cloud, complete with integrated security and database access. See how these capabilities are used by Oracle Java Cloud Service.  Dec 4 - 17:15 - Mezzanine: Room 7

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