Windows XP runs New Hardware Wizard for usb keyboard and mouse, can't find drivers
- by Randy Orrison
I have a PC that up until a couple days ago was working fine. I moved it from one site to another and now when I plug in the USB mouse or keyboard (the same ones that were working previously) XP brings up the New Hardware Wizard. Going through it, the correct keyboard and mouse are identified, but XP can't find the drivers.
I've tried manually searching for the driver (using the Have Disk option) - the first file it's looking for is in the c:\i386 directory, but that installs a generic HID mouse device; the system then runs the hardware wizard for a new "unknown" device.
The system was SP2, I have installed SP3 in hopes that would help, and I've also downloaded and installed the mouse drivers from Dell's site (there are no specific drivers for the keyboard), with no change.
Before I completely reinstall XP, is there anything else I should try?