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  • exact answer for “what is j2ee?” - job interview

    - by shuuchan
    I'd like to ask if someone of you knows the exact meaning of JEE. That's because a collegue of mine was asked this question in a job interview, and was "unable to answer properly"... to speak with his interwiewer's words. And when he told me what he said to his interviewer I got really surprised, since it was more or less what I would have answered myself - in a concise form, the first paragraph of this article. J2EE (Java 2 Platform, Enterprise Edition) is a Java platform designed for the mainframe-scale computing typical of large enterprises. Sun Microsystems (together with industry partners such as IBM) designed J2EE to simplify application development in a thin client tiered environment. J2EE simplifies application development and decreases the need for programming and programmer training by creating standardized, reusable modular components and by enabling the tier to handle many aspects of programming automatically. That seems not to be enough, since the interviewer asked for "more precise and less general definition". Is there really a more precise definition for JEE? Or did my colleague just find the fussiest-interviewer-ever? :)

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  • How Can You Get More Productive In Life Sciences Sales?

    - by charles.knapp
    Only half of all doctors will meet with pharmaceutical sales reps, and that percentage continues to decrease. Furthermore, when reps are granted an opportunity to share information, the average interaction is only about a minute and a half. Concurrently, call quotas continue to increase. What does this matter? Sales reps need to spend less time on traditional planning and after-call reporting, more time making calls, and make more productive use of short presentation times. Fortunately for sales reps, Oracle offers the first life sciences CRM that is designed to double sales time and halve reporting time. In particular, our new Life Sciences Edition Offline Client is designed so that you can actually turn the screen around, so that your CRM is useful for presentations and not just reporting, whether you are connected to cloud or working offline such as in restricted clinical environments. Watch Piers Evans, Industry Strategy Director, show what this looks like in the day of a typical pharmaceutical sales representative. By use of this code snippet, I agree to the Brightcove Publisher T and C found at https://accounts.brightcove.com/en/terms-and-conditions/. -- This script tag will cause the Brightcove Players defined above it to be created as soon as the line is read by the browser. If you wish to have the player instantiated only after the rest of the HTML is processed and the page load is complete, remove the line. -- brightcove.createExperiences();

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  • Lending Club Selects Oracle ERP Cloud Service

    - by Di Seghposs
    Another Oracle ERP Cloud Service customer turning to Oracle to help increase efficiencies and lower costs!! Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle Fusion Financials to help improve decision-making and workflow, implement robust reporting, and take advantage of the scalability and cost savings provided by the cloud. After an extensive search, Lending Club selected Oracle due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service. Since their online lending platform is internally developed, they chose Oracle Fusion Financials in the cloud to easily integrate with current systems, keep IT resources focused on the organization’s own platform, and reap the benefits of lowered costs in the cloud. The automation, communication and collaboration features in Oracle ERP Cloud Service will help Lending Club achieve their efficiency goals through better workflow, as well as provide greater control over financial data. Lending Club is also implementing robust analytics and reporting to improve decision-making through embedded business intelligence. “Oracle Fusion Financials is clearly the industry leader, setting an entirely new level of insight and efficiencies for Lending Club,” said Carrie Dolan, CFO, Lending Club. “We are not only incredibly impressed with the best-of-breed capabilities and business value from our adoption of Oracle Fusion Financials, but also the commitment from Oracle to its partners, customers, and the ongoing promise of innovation to come.” Resources: Oracle ERP Cloud Service Video Oracle ERP Cloud Service Executive Strategy Brief Oracle Fusion Financials Quick Tour of Oracle Fusion Financials If you haven't heard about Oracle ERP Cloud Service, check it out today!

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  • Iva&rsquo;s internship story

    - by anca.rosu
    Hello, my name is Iva and I am a member of the Internship program at Oracle Czech. When I joined Oracle, I initially worked as an Alliances and Channel Marketing Assistant at Oracle Czech Republic, but most recently, I have been working in the Demand Generation Team. I am a student of the Economics and Management Faculty at Czech University of Life Sciences in Prague, specializing in Marketing, Business and Administration. I have recently passed my Bachelor exams. I received the information about Oracle’s Internship opportunity from a friend. I joined Oracle in September 2008 and worked as an Alliances and Channel Marketing Assistant until May 2009. Here I was responsible for the Open Market Model (OMM) and at the same time I was covering communication with Partners, Oracle Events and Team Buildings as well as creating Partner Databases and Reports. At the moment, I support our Demand Generation Team to execute Direct Marketing campaigns in Czech Republic, Slovak Republic and Hungary. In addition to this, I help with Reporting and Contact Data Management for the whole of the European Enlargement (EE) and Commonwealth of Independent States (CIS) regions. I enjoy my job and I appreciate the experience. Every day is interesting, because every day I learn something new. I am very happy that I was presented with an opportunity to work at Oracle and cooperate with friendly people in a multicultural environment. Oracle gives me the chance to develop my skills and start building my career. I am able to attend interesting training classes, improve my language skills and enjoy sporting activities, such as squash, swimming and aerobics, at the same time. If you dream of working in an international company and you would like to join a very dynamic industry, I really can recommend Oracle without a doubt, even if you have no IT background! If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com   Technorati Tags: Internship program,Oracle Czech,Economics,Management Faculty,Czech University of Life Sciences in Prague,Demand Generation Team

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  • Oracle Systems and Solutions at CloudExpo NY 2012

    - by ferhat
    Oracle's Larry Ellison and Mark Hurd just unveiled industy's broadest cloud strategy on June 6, with services based on industry standards, with 100+ enterprise applications live in the Cloud today!  The broadest strategy to support your journey along the cloud in any path chose, at any pace your business require and need. This is great assurance for your journey into the clouds as it is, at the same time, quite a temptation, don't you think? We will be at the Cloud Expo Conference to take place June 11-14 in New York. Oracle is Platinum Plus sponsor of 10th International  Cloud Computing Conference & Expo 2012 East. Oracle is also glad to offer complimentary VIP Gold Passes to the conference. We wish everyone a great and productive time with all  the fellow cloudsters.  We, the systems solutions group at Oracle, have prepared Oracle Optimized Solution for Enterprise Cloud Infrastructure to help you start your Infrastructure-as-a-Service with ease, confidence, speed, and savings.  In this solution we are now bringing together the power of Oracle Solaris and SPARC T4 servers. We will be at the Cloud Bootcamp on Wednesday June 13th discussing how this combination can maximize return on investment and help organizations manage costs for their existing infrastructures or for new enterprise cloud infrastructure design. We will also be at the Expo floor #511 throughout the Cloud Expo conference. Join us for the keynote, general session, and technical sessions with Oracle: Keynote Session: A Pragmatic Journey to the Cloud , Tuesday, June 12, 2012 General Session: Oracle Cloud - An Enterprise Cloud for Business-Critical Applications , Monday, June 11, 2012 Conference Session: Accelerate Enterprise Cloud Deployment and Gain Total Cloud Control, Monday, June 11, 2012 Conference Session: The Java EE 7 Platform: Developing for the Cloud, Monday, June 11, 2012 Conference Session: Integrating Big Data into Your Data Center: A Big Data Reference Architecture, Monday, June 11, 2012 Conference Session: Borderless Applications in the Cloud with Oracle VM and Oracle Virtual Assembly Builder, Tuesday, June 12, 2012 Conference Session: Building a Private, Public, or Hybrid Cloud? Simplify Your Cloud with Oracle’s Complete Cloud Solution,Tuesday, June 12, 2012 Cloud Boot Camp: Building Private IaaS with Oracle Solaris and SPARC, Wednesday, June 13, 2012

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  • What's upcoming in the GlassFish Webinar Series

    - by pieter.humphrey
    2011 is kicking off with the return of the GF Webinar series as you've never seen it before.  It's going to be packed with information about Java EE6 and how simplicity, testability and convention-over-configuration is winning the hearts and minds of enterprise Java developers.  Don't miss these industry leading speakers and topics reviewing the cutting edge of Java EE6 implementations, tools, and much more.   Note:  future dates are subject to change. Jan 20th: GlassFish & Netbeans Jan 27th: Building a Simple Web Application with Java EE Feb 15th: Java EE Developer Tools 'shootout' with GlassFish Feb 24th: What's New in GlassFish 3.1 Clustering & HA Admin Console Coherence Web Integration Security Microkernel Architecture March 15th: GlassFish 3.1 - clustering deep dive March 29th: GlassFish 3.1 - Admin Console & Productivity Features April 5th: GlassFish 3.1 - Coherence Web Integration deep dive Possible "Tech cast live" event: April (date TBC): Special Guest Adam Bien April 19th: GlassFish 3.1 - Security deep dive with Byron Nevins & TBD May 3rd: GlassFish 3.1 - Microkernel Architecture deep dive Possible "Tech cast live" event: May 17th: "Upgrading to 3.1 from existing GlassFish installations" May 31st: Embedded GlassFish del.icio.us Tags: glassfish,development,java,java ee,java ee6,OTN,NetBeans,JDeveloper,enterprise Pack for Eclipse Technorati Tags: glassfish,development,java,java ee,java ee6,OTN,NetBeans,JDeveloper,enterprise Pack for Eclipse

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  • Oracle(R) Buys Pre-Paid Software Assets From eServGlobal

    - by Paulo Folgado
    Oracle to Deliver Scalable Carrier-Grade Pre-Paid Solution Based on Open, Flexible IT-Based Platform News Facts ·        Oracle has agreed to acquire certain pre-paid assets of eServGlobal, a provider of advanced IT-based, pre-paid charging solutions for the communications industry. ·        eServGlobal's Universal Service Platform (USP) includes a pre-paid charging application, a network-services platform and a messaging gateway. The ChargingMax, NumberMax, uVOMS, MessageMax, PromoMax Express and Social Relationship Management software currently supports more than 25 tier-one customers including the world's largest IT-based installation of pre-paid services. ·        The combination of Oracle Communications Billing and Revenue Management and the USP applications is expected to accelerate the shift from network- to IT-based pre-paid systems by providing the first convergent, open IT-based platform from a leading business software and hardware systems company. ·        Customers are expected to benefit from traditional carrier-grade, pre-paid service authorization with IT-grade flexibility that supports any service or network, is easier to deploy and maintain and delivers an overall lower total cost of ownership. ·        The transaction is expected to close in the second half of this year. Supporting Quote ·        "The majority of mobile phone users worldwide use pre-paid plans, and that number is growing exponentially. Oracle Communications applications combined with the pre-paid software assets from eServGlobal will provide our customers with highly available and scalable carrier-grade, pre-paid software on an open, convergent platform. This will enable our customers to deliver traditional pre-paid voice services and easily introduce hybrid pre-paid and post-paid plans with targeted pricing, promotions and service bundles that include voice, data and network services," said Liam Maxwell, vice president of products, Oracle Communications. Supporting Resources About Oracle and eServGlobal USP General Presentation FAQ

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  • EPPM Webcast Series Part II: Build – Consistently delivering successful projects to ensure financial success

    - by Sylvie MacKenzie, PMP
    Oracle Primavera invites you to the second in a series of three webcasts linking Enterprise Project Portfolio Management with enhanced operational performance and better financial results. Join us for the next installment of our 'Plan, Build, Operate' webcast series, as we look to address the challenges organizations face during the execution phase of their projects. Webcast II: Build – Consistently delivering successful projects to ensure financial success. This webcast will look at Three key questions: How do you maintain consistency in delivery whilst maintaining visibility and control? How do you deal with project risk and mitigation strategies? How do you ensure accurate reporting? Hear from Geoff Roberts, Industry Strategist from Oracle Primavera. Geoff will look at how solutions can help to address the challenges around: Visibility and governance Communication and complex coordination Collecting and reporting progress Measuring and reporting It is imperative that organizations understand the impact projects can have on their business. Attend this webcast and understand how consistently delivering successful projects is vital to the financial success of an asset intensive organisation. Register today! Please forward this invite to your colleagues who you think may benefit from attending.

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  • How Can You Work Smarter In Life Sciences Sales?

    - by charles.knapp
    One major reason why executives keep choosing Oracle CRM On Demand and Siebel CRM is our ongoing investments that deliver comprehensive business process support, tailored "at the factory" for specific industries. For example, life sciences sales in many cases globally follows an indirect, "influence" model, where a medical clinician uses expert working knowledge to prescribe products that are sold by independent pharmacies. Smarter, presentations to clinicians can increase sales. Oracle's life sciences CRM is built for sales reps by sales reps. We worked with representatives at 15 of the top 20 pharmaceutical firms on our latest release. Oracle helps reps work smarter from planning their day to delivering samples and rapidly presenting details to busy clinicians. Watch Piers Evans, Industry Strategy Director, show what this looks like in the day of a typical pharmaceutical sales rep. By use of this code snippet, I agree to the Brightcove Publisher T and C found at https://accounts.brightcove.com/en/terms-and-conditions/. -- This script tag will cause the Brightcove Players defined above it to be created as soon as the line is read by the browser. If you wish to have the player instantiated only after the rest of the HTML is processed and the page load is complete, remove the line. -- brightcove.createExperiences();

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  • Working with data and meta data that are separated on different servers

    - by afuzzyllama
    While developing a product, I've come across a situation where my group wants to store meta data for data entry forms (questions, layout, etc) in a different database then the database where the collected data is stored. This is mostly for security because we want to be able to have our meta data public facing, while keeping collected data as secure as possible. I was thinking about writing a web service that provides the meta information that the data collection program could access. The only issue I see with this approach is the front end is going to have to match the meta data with the collected data, which would be more efficient as a join on the back end. Currently, this system is slated to run on .NET and MSSQL. I haven't played around with .NET libraries running in SQL, but I'm considering trying to create logic that would pull from the web service, convert the meta data into a table that SQL can join on, and return the combined data and meta data that way. Is this solution the wrong way to approach the problem? Is there a pattern or "industry standard" way of bringing together two datasets that don't live in the same database?

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  • Nova Software Becomes Kentico Certified Partner

    - by chanva
    Nova Software was awarded Kentico Certified Partner status. The new status confirms that Nova Software is qualified to provide professional services using the Kentico CMS. Nova Software has earned a reputation for excellence thanks to our in-depth technology knowledge and business acumen. By consistently applying this expertise to customers' individual business needs, Nova Software helps provide a sustainable competitive advantage based upon unique industry knowledge and relationships. Nova Software chose Kentico CMS as the platform for their clients' websites for its robust feature set, affordable licensing and solid core structure. As a custom software developer, Nova Software is drawn to the Kentico CMS both for its developer-centric environment as well as for its user-friendly CMS Desktop that will enhance the user experience of its clients. While commenting on the potentiality of this major collaboration with Kentico Software, Our customers come to us for high-quality websites that can offer the most up-to-date features. By using Kentico CMS, we feel confident that we will be able to cover all the needs of our customers, deliver the project on time and provide them services at a very affordable price.Partner Manager at Kentico, Lenka Navratilova, says the partnership with Nova Software is important to her company, "Choosing the right platform for a web project is only a part of its way to success. The skills and expertise of the company that delivers it makes the rest. With our partnership with Nova Software, we are sure that the end users of our product will be provided with top-level professional services." Kentico is currently used in 84 countries by more than 6,000 websites including some of the world's biggest corporations such as McDonalds, Mazda and Vodafone, This is an exciting development for large businesses and organisations as it will enable the building and management of any sized website, from simple 'brochure' sites to comprehensive, data hungry sites in a robust and technically superior platform. Kentico is modular so clients can start with a basic site and later add functions such as blogs, newsletters and e-commerce. Technical knowledge is not needed in order to update a Kentico website. If clients can use Microsoft Word, they can easily edit their site.

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  • Wanna be a Rock Star?

    - by lydia.smyers
    We just launched the Oracle PartnerNetwork Specialized Partner Premier site, a new site specifically targeted to customers, partners and Oracle employees. The site is all about "You", our partners, who have achieved one or more of the over 50 specializations available today. Specialized. Recognized. Preferred. Yes, that's you - the chosen vendors. And just for you we're going to produce videos starring "You" and your stories which will available everywhere Oracle customers, partners and employees are. Sundance may be over but we're just getting started. This is just one of the new benefits, want more? Industry Analyst Firm, IDC offers kudos and says Oracle's premier "approach to putting top partners front and center with customers and prospects" has "raised the bar." We'll be advertising this site all over Oracle's major websites to give our specialized partners their deserved recognition. Bring on the buttered popcorn! Lights! Camera! What are you waiting for? http://www.oracle.com/specialized. Need to get specialized? Check out how: http://www.oracle.com/partners/en/opn-program/specialize/index.html

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  • What Should You Look for In a CRM Demo?

    - by charles.knapp
    I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

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  • No NFC for the iPhone, and here's why

    - by David Dorf
    I, like many others in the retail industry, was hoping the iPhone 5 would include an NFC chip that enabled a mobile wallet.  In previous postings I've discussed the possible business case and the foreshadowing of Passbook, but it wasn't meant to be.  A few weeks ago I was considering all the rumors, and it suddenly occurred to me that it wasn't in Apple's best interest to support an NFC chip.  Yes they have patents in this area, but perhaps they are more defensive than indicating new development. Steve Jobs wanted to always win, but more importantly he didn't want others to win at his expense.  It drove him nuts that Windows was more successful than MacOS, and clearly he was bothered by Samsung and other handset manufacturers copying the iPhone.  But he was most angry at Google for their stewardship of Android. If the iPhone 5 had an NFC chip, who would benefit most?  Google Wallet is far and away the leader in NFC-based payments via mobile phones in the US.  Even without Steve at the helm, Apple isn't going to do anything to help Google.  Plus Apple doesn't like to do things in an open way -- then they lose control.  For example, you don't see iPhones with expandable memory, replaceable batteries, or USB connectors.  Adding a standards-based NFC chip just isn't in their nature. So I don't think Apple is holding back on the NFC chip for the 5S or 6.  It just isn't going to happen unless they can figure out how to prevent others from benefiting from it. All the other handset manufacturers will use NFC as a differentiator, which may be enough to keep Google and Isis afloat, and of course Square and PayPal aren't betting on NFC anyway.  This isn't the end of alternative payments, its just a major speed bump.

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  • RANT: SkyDrive &amp; Mesh

    - by Sahil Malik
    SharePoint 2010 Training: more information Fellow citizens of the tech world, you’re watching a good Samaritan die. Unfortunately this is not the first time, it won’t be the last. We have seen this before, sadly we will see it again. The IT industry, is a few sharks – Oracle, Apple, Google, and yes, Microsoft, and numerous small fishes around them. 10 years ago, you saw some innovating smart engineers create instant-messaging programs. There was rapid innovation and growth in that field even though internet itself was quite nascent. Remember ICQ? Well, then came around the sharks! They offered you free versions of IM programs that in the short run were actually superior. Yahoo messenger, MSN, AIM and then later on google.  Innovation in IM was pretty much stand still until a new contender like skype decided to marry IM with telephony. This prompted google to do the same. Of course, Skype was then purchased by Microsoft.  The situation still stands, lets take the example of Microsoft, it offers, Read full article ....

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  • ArchBeat Link-o-Rama for 11/18/2011

    - by Bob Rhubart
    IT executives taking lead role with both private and public cloud projects: survey | Joe McKendrick "The survey, conducted among members of the Independent Oracle Users Group, found that both private and public cloud adoption are up—30% of respondents report having limited-to-large-scale private clouds, up from 24% only a year ago. Another 25% are either piloting or considering private cloud projects. Public cloud services are also being adopted for their enterprises by more than one out of five respondents." - Joe McKendrick SOA all the Time; Architects in AZ; Clearing Info Integration Hurdles This week on the Architect Home Page on OTN. OIM 11g OID (LDAP) Groups Request-Based Provisioning with custom approval – Part I | Alex Lopez Iin part one of a two-part blog post, Alex Lopez illustrates "an implementation of a Custom Approval process and a Custom UI based on ADF to request entitlements for users which in turn will be converted to Group memberships in OID." ArchBeat Podcast Information Integration - Part 3/3 "Oracle Information Integration, Migration, and Consolidation" author Jason Williamson, co-author Tom Laszeski, and book contributor Marc Hebert talk about upcoming projects and about what they've learned in writing their book. InfoQ: Enterprise Shared Services and the Cloud | Ganesh Prasad As an industry, we have converged onto a standard three-layered service model (IaaS, PaaS, SaaS) to describe cloud computing, with each layer defined in terms of the operational control capabilities it offers. This is unlike enterprise shared services, which have unique characteristics around ownership, funding and operations, and they span SaaS and PaaS layers. Ganesh Prasad explores the differences. Stress Testing Oracle ADF BC Applications - Do Connection Pooling and TXN Disconnect Level Oracle ACE Director Andrejus Baranovskis describes "how jbo.doconnectionpooling = true and jbo.txn.disconnect_level = 1 properties affect ADF application performance." Exploring TCP throughput with DTrace | Alan Maguire "According to the theory," says Maguire, "when the number of unacknowledged bytes for the connection is less than the receive window of the peer, the path bandwidth is the limiting factor for throughput."

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  • Welcome to the Red Gate BI Tools Team blog!

    - by BI Tools Team
    Welcome to the first ever post on the brand new Red Gate Business Intelligence Tools Team blog! About the team Nick Sutherland (product manager): After many years as a software developer and project manager, Nick took an MBA and turned to product marketing. SSAS Compare is his second lean startup product (the first being SQL Connect). Follow him on Twitter. David Pond (developer): Before he joined Red Gate in 2011, David made monitoring systems for Goodyear. Follow him on Twitter. Jonathan Watts (tester): Jonathan became a tester after finishing his media degree and joining Xerox. He joined Red Gate in 2004. Follow him on Twitter. James Duffy (technical author): After a spell as a writer in the video game industry, James lived briefly in Tokyo before returning to the UK to start at Red Gate. What we're working on We launched a beta of our first tool, SSAS Compare, last month. It works like SQL Compare but for SSAS cubes, letting you deploy just the changes you want. It's completely free (for now), so check it out. We're still working on it, and we're eager to hear what you think. We hope SSAS Compare will be the first of several tools Red Gate develops for BI professionals, so keep an eye out for more from us in the future. Why we need you This is your chance to help influence the course of SSAS Compare and our future BI tools. If you're a business intelligence specialist, we want to hear about the problems you face so we can build tools that solve them. What do you want to see? Tell us! We'll be posting more about SSAS Compare, business intelligence and our journey into BI in the coming days and weeks. Stay tuned!

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  • Welcome to the Red Gate BI Tools Team blog!

    - by Red Gate Software BI Tools Team
    Welcome to the first ever post on the brand new Red Gate Business Intelligence Tools Team blog! About the team Nick Sutherland (product manager): After many years as a software developer and project manager, Nick took an MBA and turned to product marketing. SSAS Compare is his second lean startup product (the first being SQL Connect). Follow him on Twitter. David Pond (developer): Before he joined Red Gate in 2011, David made monitoring systems for Goodyear. Follow him on Twitter. Jonathan Watts (tester): Jonathan became a tester after finishing his media degree and joining Xerox. He joined Red Gate in 2004. Follow him on Twitter. James Duffy (technical author): After a spell as a writer in the video game industry, James lived briefly in Tokyo before returning to the UK to start at Red Gate. What we’re working on We launched a beta of our first tool, SSAS Compare, last month. It works like SQL Compare but for SSAS cubes, letting you deploy just the changes you want. It’s completely free (for now), so check it out. We’re still working on it, and we’re eager to hear what you think. We hope SSAS Compare will be the first of several tools Red Gate develops for BI professionals, so keep an eye out for more from us in the future. Why we need you This is your chance to help influence the course of SSAS Compare and our future BI tools. If you’re a business intelligence specialist, we want to hear about the problems you face so we can build tools that solve them. What do you want to see? Tell us! We’ll be posting more about SSAS Compare, business intelligence and our journey into BI in the coming days and weeks. Stay tuned!

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  • CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

    - by Tuula Fai
    "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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  • Oracle SPARC SuperCluster and US DoD Security guidelines

    - by user12611852
    I've worked in the past to help our government customers understand how best to secure Solaris.  For my customer base that means complying with Security Technical Implementation Guides (STIGs) from the Defense Information Systems Agency (DISA).  I recently worked with a team to apply both the Solaris and Oracle 11gR2 database STIGs to a SPARC SuperCluster.  The results have been published in an Oracle White paper. The SPARC SuperCluster is a highly available, high performance platform that incorporates: SPARC T4-4 servers Exadata Storage Servers and software ZFS Storage appliance InfiniBand interconnect Flash Cache  Oracle Solaris 11 Oracle VM for SPARC Oracle Database 11gR2 It is targeted towards large, mission critical database, middleware and general purpose workloads.  Using the Oracle Solution Center we configured a SSC applied DoD security guidance and confirmed functionality and performance of the system.  The white paper reviews our findings and includes a number of security recommendations.  In addition, customers can contact me for the itemized spreadsheets with our detailed STIG reports. Some notes: There is no DISA STIG  documentation for Solaris 11.  Oracle is working to help DISA create one using their new process. As a result, our report follows the Solaris 10 STIG document and applies it to Solaris 11 where applicable. In my conversations over the years with DISA Field Security Office they have repeatedly told me, "The absence of a DISA written STIG should not prevent a product from being used.  Customer may apply vendor or industry security recommendations to receive accreditation." Thanks to the core team: Kevin Rohan, Gary Jensen and Rich Qualls as well as the staff of the Oracle Solution Center and Glenn Brunette for their help in creating the document.

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  • Drive project success & financial performance with business critical Enterprise Project Portfolio Management

    - by Sylvie MacKenzie, PMP
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Oracle Primavera invites you to the first in a series of three webcasts linking Enterprise Project Portfolio Management with enhanced operational performance and better financial results. Few organizations fully understand the impact projects have on their business. Consistently delivering successful projects is vital to the financial success of an asset intensive organization. Enterprise Project Portfolio Management (EPPM) is not a new concept yet for many organizations it is not considered "business critical". Webcast 1: Plan – Aligning project selection and prioritization with corporate objectives This webcast will look at 2 key questions: Are you aligning portfolio decisions with strategic objectives? How do you effectively measure the success of your portfolio decisions? Hear from Accenture who'll present a compelling case for why asset intensive organizations should consider EPPM as business critical. They'll explore: How technology is being used to enhance project delivery How collaboration enhances delivery performance The major challenges associated with the planning phase of a project Next hear from Geoff Roberts, Industry Strategist from Oracle Primavera. With over 30 years experience in project management/project controls in the construction, utilities and oil & gas sectors, Geoff will investigate how EPPM is a best practice and can support an organization through project selection and prioritization ensuring that decisions are aligned with corporate objectives. Don’t miss out, register today!

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  • The Oracle OpenWorld 2012 Call for Papers Closes April 9

    - by Kerrie Foy
    It is On! Oracle OpenWorld 2012 Call for Papers is closes April 9.   This year's OpenWorld event is September 30  - October 4, Moscone Center, San Francisco. Oracle OpenWorld is among the world’s largest industry events for good reason. It offers a vast array of learning and networking opportunities in one of the planet’s great cities.  And one of the key reasons for its popularity is the prominence of presentations by customers. If you would like to deliver a presentation based on your experience, now is the time to submit your abstract for review by the selection panel. The competition is strong: roughly 18% of entries are accepted each year from more than 3,000 submissions. Review panels are made up of experts both internal and external to Oracle. Successful submissions often (but not exclusively) focus on customer successes, how-tos, or best practices. http://www.oracle.com/openworld/call-for-papers/information/index.html What is in it for you? Recognition, for one thing. Accepted sessions are publicized in the content catalog, which goes live in mid-June, and sessions given by external speakers often prove the most popular. Plus, accepted speakers get a complimentary pass to Oracle OpenWorld with access to all sessions and networking events- that could save you up to $2,595! Be sure designate your session for inclusion in the correct track by selecting  “APPLICATIONS: Product Lifecycle Management from the Primary Track drop down menu. Looking forward to seeing you at this year's OpenWorld!

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  • What type of career path / jobs for a developer to have best work life balance?

    - by programmx10
    I know some people may look down on a question like this but I've been thinking lately a lot about what direction I can take my career to have a good work life balance, since I have been working for a startup where hours tend to drag on, etc and I find it often drains the life out of me. I have been going to interviews and some other companies are also startups / new companies and seem to have a similar attitude about working long hours. Maybe its the technologies I use, the type of development, I don't know but I'm curious if anyone can offer advice on what a path is to be a programmer / developer but work for a company that respects a regular work week and would only rarely find the need to move past this. I realize this won't lead to being the highest paid in my field but I'm ok with that and feel the tradeoff would be worth it as it would also give me time for my own projects, etc. I know some people may say this is too general but I believe it is a programmer specific question because I believe there tends to be a higher than average rate of working overtime, etc and people working in "startup" venture situations than in many other fields and there is definitely a mindset among a lot of people in the field of working long hours that doesn't exist in every industry.

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  • Oracle Global HR Cloud Implementation Training Can Help Meet Your Business Needs

    - by HCM-Oracle
    By Jim Vonick A key goal for the deployment of your Oracle Global HR Cloud applications is to accelerate the implementation and adoption of your applications, so that your business can start realizing all of the benefits that this rich solution offers.    Implementation team members need to have the skills and knowledge to ensure a smooth, rapid and successful implementation of your applications. During set-up, you want to optimize the configuration to best meet your business needs. In order to do this you need to understand the foundation and configuration options of your applications, so that decisions can be made during set-up that best align with your business.  To that end product level implementation training is recommended for Oracle Global HR Cloud deployments. Training For Implementation Team Members and Consultants Fusion Applications: HCM Security: Learn how to implement security for Oracle Fusion HCM applications by creating and customizing roles. You'll learn how to create security profiles to restrict data access, provision roles to users, create and manage user accounts, and verify security setup. Fusion Applications: HCM Global Human Resources: Learn how to set up your enterprise and workforce structures, how to perform functional tasks, and how to configure security for Global Human Resources data. Fusion Applications: HCM Compensation: Learn how to implement, configure, and use Oracle Fusion Compensation to manage base pay, individual compensation, workforce compensation, and total compensation statements. Fusion Applications: HCM Benefits: This course teaches you to implement, configure and manage Oracle Fusion Benefits, including how to implement benefit plans and programs.  Fusion Applications: HCM Payroll Implementation (US): This course provides implementation training for payroll managers or payroll administrators. Learn how to process payroll to ensure accurate setup results.  Learn More: See all Fusion HCM Training Jim Vonick is a Senior Product Manager with Oracle University focusing on training for Oracle Applications and Industry Solutions.

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  • Additional new content SOA & BPM Partner Community

    - by JuergenKress
    Oracle Fusion Middleware 12c (12.1.2.0.0) Released - Download (OTN, eDelivery) Whitepaper: Next Generation Service Integration Platform - PDF SOA Maturity This article in the Industrial SOA series offers exploration of the fundamentals of applying a factory approach to modern service-oriented software development. Read the article. Enterprise Service Bus The fifth article in the Industrial SOA series answers to some of the most important questions about the use of an enterprise service bus, using concrete examples to clarify areas of application that can be deemed correct for ESBs. Read the article. DevOps, Cloud, and Role Creep DevOps and cloud computing are changing the IT industry - and changing IT roles. An panel of community members discusses what’s happening and how it might affect your job. Listen to the podcast. Industrial SOA - Now chapters 1 to 5 available | Torsten Winterberg White Paper: Cloud Integration - A Comprehensive Solution White Paper: Next Generation Service Integration Platform : SOA Suite on Exalogic IT Briefcase Interview: An Integrated Approach to Mobile, Cloud, and API Management Technologies with Oracle Fusion Middleware Webcast: Oracle Cloud Integration – Information Week Webcast eBook: Oracle SOA Suite – In the Customers’ Words Podcast: Cloud Integration Transitioning from TIBCO to Oracle SOA Suite – Part 1 Events: Oracle Simplifying Integration of Cloud and On-Premise New B2B Book Published for Oracle SOA B2B 11g Get Fast-Data Accelerator in Your Hands Today: Mobile Data Offloading for Telecom Fast Data Accelerator - Blog New Oracle Process Accelerators in Financial Services & Teleco Detect, Analyze, Act Fast with BPM Improving the Quality of Healthcare with BPM Engineers Australia Improves and Automates Business Processes and Completes Engineer Enrollments up to 90% Faster with Middleware Platform - Case Study | PPT Specialized Partner Ataway on BPM Practice - Video eProseed Delivers Processes Skillfully with Oracle BPM Suite - Video Yarra Valley Water Uses SOA and BPM for Orchestration, Re-use and Visibility - Video Victoria University Discusses Oracle SOA & Oracle BPM - Video SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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