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• On StringComparison Values

  - by Jesse

  When you use the .NET Framework’s String.Equals and String.Compare methods do you use an overloStringComparison enumeration value? If not, you should be because the value provided for that StringComparison argument can have a big impact on the results of your string comparison. The StringComparison enumeration defines values that fall into three different major categories: Culture-sensitive comparison using a specific culture, defaulted to the Thread.CurrentThread.CurrentCulture value (StringComparison.CurrentCulture and StringComparison.CurrentCutlureIgnoreCase) Invariant culture comparison (StringComparison.InvariantCulture and StringComparison.InvariantCultureIgnoreCase) Ordinal (byte-by-byte) comparison of  (StringComparison.Ordinal and StringComparison.OrdinalIgnoreCase) There is a lot of great material available that detail the technical ins and outs of these different string comparison approaches. If you’re at all interested in the topic these two MSDN articles are worth a read: Best Practices For Using Strings in the .NET Framework: http://msdn.microsoft.com/en-us/library/dd465121.aspx How To Compare Strings: http://msdn.microsoft.com/en-us/library/cc165449.aspx Those articles cover the technical details of string comparison well enough that I’m not going to reiterate them here other than to say that the upshot is that you typically want to use the culture-sensitive comparison whenever you’re comparing strings that were entered by or will be displayed to users and the ordinal comparison in nearly all other cases. So where does that leave the invariant culture comparisons? The “Best Practices For Using Strings in the .NET Framework” article has the following to say: “On balance, the invariant culture has very few properties that make it useful for comparison. It does comparison in a linguistically relevant manner, which prevents it from guaranteeing full symbolic equivalence, but it is not the choice for display in any culture. One of the few reasons to use StringComparison.InvariantCulture for comparison is to persist ordered data for a cross-culturally identical display. For example, if a large data file that contains a list of sorted identifiers for display accompanies an application, adding to this list would require an insertion with invariant-style sorting.” I don’t know about you, but I feel like that paragraph is a bit lacking. Are there really any “real world” reasons to use the invariant culture comparison? I think the answer to this question is, “yes”, but in order to understand why we should first think about what the invariant culture comparison really does. The invariant culture comparison is really just a culture-sensitive comparison using a special invariant culture (Michael Kaplan has a great post on the history of the invariant culture on his blog: http://blogs.msdn.com/b/michkap/archive/2004/12/29/344136.aspx). This means that the invariant culture comparison will apply the linguistic customs defined by the invariant culture which are guaranteed not to differ between different machines or execution contexts. This sort of consistently does prove useful if you needed to maintain a list of strings that are sorted in a meaningful and consistent way regardless of the user viewing them or the machine on which they are being viewed. Example: Prototype Names Let’s say that you work for a large multi-national toy company with branch offices in 10 different countries. Each year the company would work on 15-25 new toy prototypes each of which is assigned a “code name” while it is under development. Coming up with fun new code names is a big part of the company culture that everyone really enjoys, so to be fair the CEO of the company spent a lot of time coming up with a prototype naming scheme that would be fun for everyone to participate in, fair to all of the different branch locations, and accessible to all members of the organization regardless of the country they were from and the language that they spoke. Each new prototype will get a code name that begins with a letter following the previously created name using the alphabetical order of the Latin/Roman alphabet. Each new year prototype names would start back at “A”. The country that leads the prototype development effort gets to choose the name in their native language. (An appropriate Romanization system will be used for countries where the primary language is not written in the Latin/Roman alphabet. For example, the Pinyin system could be used for Chinese). To avoid repeating names, a list of all current and past prototype names will be maintained on each branch location’s company intranet site. Assuming that maintaining a single pre-sorted list is not feasible among all of the highly distributed intranet implementations, what string comparison method would you use to sort each year’s list of prototype names so that the list is both meaningful and consistent regardless of the country within which the list is being viewed? Sorting the list with a culture-sensitive comparison using the default configured culture on each country’s intranet server the list would probably work most of the time, but subtle differences between cultures could mean that two different people would see a list that was sorted slightly differently. The CEO wants the prototype names to be a unifying aspect of company culture and is adamant that everyone see the the same list sorted in the same order and there’s no way to guarantee a consistent sort across different cultures using the culture-sensitive string comparison rules. The culture-sensitive sort would produce a meaningful list for the specific user viewing it, but it wouldn’t always be consistent between different users. Sorting with the ordinal comparison would certainly be consistent regardless of the user viewing it, but would it be meaningful? Let’s say that the current year’s prototype name list looks like this: Antílope (Spanish) Babouin (French) Cahoun (Czech) Diamond (English) Flosse (German) If you were to sort this list using ordinal rules you’d end up with: Antílope Babouin Diamond Flosse Cahoun This sort is no good because the entry for “C” appears the bottom of the list after “F”. This is because the Czech entry for the letter “C” makes use of a diacritic (accent mark). The ordinal string comparison does a byte-by-byte comparison of the code points that make up each character in the string and the code point for the “C” with the diacritic mark is higher than any letter without a diacritic mark, which pushes that entry to the bottom of the sorted list. The CEO wants each country to be able to create prototype names in their native language, which means we need to allow for names that might begin with letters that have diacritics, so ordinal sorting kills the meaningfulness of the list. As it turns out, this situation is actually well-suited for the invariant culture comparison. The invariant culture accounts for linguistically relevant factors like the use of diacritics but will provide a consistent sort across all machines that perform the sort. Now that we’ve walked through this example, the following line from the “Best Practices For Using Strings in the .NET Framework” makes a lot more sense: One of the few reasons to use StringComparison.InvariantCulture for comparison is to persist ordered data for a cross-culturally identical display That line describes the prototype name example perfectly: we need a way to persist ordered data for a cross-culturally identical display. While this example is 100% made-up, I think it illustrates that there are indeed real-world situations where the invariant culture comparison is useful.

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• Building KPIs to monitor your business Its not really about the Technology

  When I have discussions with people about Business Intelligence, one of the questions the inevitably come up is about building KPIs and how to accomplish that. From a technical level the concept of a KPI is very simple, almost too simple in that it is like the tip of an iceberg floating above the water. The key to that iceberg is not really the tip, but the mass of the iceberg that is hidden beneath the surface upon which the tip sits. The analogy of the iceberg is not meant to indicate that the foundation of the KPI is overly difficult or complex. The disparity in size in meant to indicate that the larger thing that needs to be defined is not the technical tip, but the underlying business definition of what the KPI means. From a technical perspective the KPI consists of primarily the following items: Actual Value This is the actual value data point that is being measured. An example would be something like the amount of sales. Target Value This is the target goal for the KPI. This is a number that can be measured against Actual Value. An example would be $10,000 in monthly sales. Target Indicator Range This is the definition of ranges that define what type of indicator the user will see comparing the Actual Value to the Target Value. Most often this is defined by stoplight, but can be any indicator that is going to show a status in a quick fashion to the user. Typically this would be something like: Red Light = Actual Value more than 5% below target; Yellow Light = Within 5% of target either direction; Green Light = More than 5% higher than Target Value Status\Trend Indicator This is an optional attribute of a KPI that is typically used to show some kind of trend. The vast majority of these indicators are used to show some type of progress against a previous period. As an example, the status indicator might be used to show how the monthly sales compare to last month. With this type of indicator there needs to be not only a definition of what the ranges are for your status indictor, but then also what value the number needs to be compared against. So now we have an idea of what data points a KPI consists of from a technical perspective lets talk a bit about tools. As you can see technically there is not a whole lot to them and the choice of technology is not as important as the definition of the KPIs, which we will get to in a minute. There are many different types of tools in the Microsoft BI stack that you can use to expose your KPI to the business. These include Performance Point, SharePoint, Excel, and SQL Reporting Services. There are pluses and minuses to each technology and the right technology is based a lot on your goals and how you want to deliver the information to the users. Additionally, there are other non-Microsoft tools that can be used to expose KPI indicators to your business users. Regardless of the technology used as your front end, the heavy lifting of KPI is in the business definition of the values and benchmarks for that KPI. The discussion about KPIs is very dependent on the history of an organization and how much they are exposed to the attributes of a KPI. Often times when discussing KPIs with a business contact who has not been exposed to KPIs the discussion tends to also be a session educating the business user about what a KPI is and what goes into the definition of a KPI. The majority of times the business user has an idea of what their actual values are and they have been tracking those numbers for some time, generally in Excel and all manually. So they will know the amount of sales last month along with sales two years ago in the same month. Where the conversation tends to get stuck is when you start discussing what the target value should be. The actual value is answering the What and How much questions. When you are talking about the Target values you are asking the question Is this number good or bad. Typically, the user will know whether or not the value is good or bad, but most of the time they are not able to quantify what is good or bad. Their response is usually something like I just know. Because they have been watching the sales quantity for years now, they can tell you that a 5% decrease in sales this month might actually be a good thing, maybe because the salespeople are all waiting until next month when the new versions come out. It can sometimes be very hard to break the business people of this habit. One of the fears generally is that the status indicator is not subjective. Thus, in the scenario above, the business user is going to be fearful that their boss, just looking at a negative red indicator, is going to haul them out to the woodshed for a bad month. But, on the flip side, if all you are displaying is the amount of sales, only a person with knowledge of last month sales and the target amount for this month would have any idea if $10,000 in sales is good or not. Here is where a key point about KPIs needs to be communicated to both the business user and any user who might be viewing the results of that KPI. The KPI is just one tool that is used to report on business performance. The KPI is meant as a quick indicator of one business statistic. It is not meant to tell the entire story. It does not answer the question Why. Its primary purpose is to objectively and quickly expose an area of the business that might warrant more review. There is always going to be the need to do further analysis on any potential negative or neutral KPI. So, hopefully, once you have convinced your business user to come up with some target numbers and ranges for status indicators, you then need to take the next step and help them answer the Why question. The main question here to ask is, Okay, you see the indicator and you need to discover why the number is what is, where do you go?. The answer is usually a combination of sources. A sales manager might have some of the following items at their disposal (Marketing report showing a decrease in the promotional discounts for the month, Pricing Report showing the reduction of prices of older models, an Inventory Report showing the discontinuation of a particular product line, or a memo showing the ending of a large affiliate partnership. The answers to the question Why are never as simple as a single indicator value. Bring able to quickly get to this information is all about designing how a user accesses the KPIs and then also how easily they can get to the additional information they need. This is where a Dashboard mentality can come in handy. For example, the business user can have a dashboard that shows their KPIs, but also has links to some of the common reports that they run regarding Sales Data. The users boss may have the same KPIs on their dashboard, but instead of links to individual reports they are going to have a link to a status report that was created by the user that pulls together all the data about the KPI in a summary format the users boss can review. So some of the key things to think about when building or evaluating KPIs for your organization: Technology should not be the driving factor KPIs are of little value without some indicator for whether a value is good, bad or neutral. KPIs only give an answer to the Is this number good\bad? question Make sure the ability to drill into the Why of a KPI is close at hand and relevant to the user who is viewing the KPI. The KPI is a key business tool when defined properly to help monitor business performance across the enterprise in an objective and consistent manner. At times it might feel like the process of defining the business aspects of a KPI can sometimes be arduous, the payoff in the end can far outweigh the costs. Some of the benefits of going through this process are a better understanding of the key metrics for an organization and the measure of those metrics and a consistent snapshot of business performance that can be utilized across the organization. And I think that these are benefits to any organization regardless of the technology or the implementation.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Security in Software

  The term security has many meanings based on the context and perspective in which it is used. Security from the perspective of software/system development is the continuous process of maintaining confidentiality, integrity, and availability of a system, sub-system, and system data. This definition at a very high level can be restated as the following: Computer security is a continuous process dealing with confidentiality, integrity, and availability on multiple layers of a system. Key Aspects of Software Security Integrity Confidentiality Availability Integrity within a system is the concept of ensuring only authorized users can only manipulate information through authorized methods and procedures. An example of this can be seen in a simple lead management application.  If the business decided to allow each sales member to only update their own leads in the system and sales managers can update all leads in the system then an integrity violation would occur if a sales member attempted to update someone else’s leads. An integrity violation occurs when a team member attempts to update someone else’s lead because it was not entered by the sales member.  This violates the business rule that leads can only be update by the originating sales member. Confidentiality within a system is the concept of preventing unauthorized access to specific information or tools.  In a perfect world the knowledge of the existence of confidential information/tools would be unknown to all those who do not have access. When this this concept is applied within the context of an application only the authorized information/tools will be available. If we look at the sales lead management system again, leads can only be updated by originating sales members. If we look at this rule then we can say that all sales leads are confidential between the system and the sales person who entered the lead in to the system. The other sales team members would not need to know about the leads let alone need to access it. Availability within a system is the concept of authorized users being able to access the system. A real world example can be seen again from the lead management system. If that system was hosted on a web server then IP restriction can be put in place to limit access to the system based on the requesting IP address. If in this example all of the sales members where accessing the system from the 192.168.1.23 IP address then removing access from all other IPs would be need to ensure that improper access to the system is prevented while approved users can access the system from an authorized location. In essence if the requesting user is not coming from an authorized IP address then the system will appear unavailable to them. This is one way of controlling where a system is accessed. Through the years several design principles have been identified as being beneficial when integrating security aspects into a system. These principles in various combinations allow for a system to achieve the previously defined aspects of security based on generic architectural models. Security Design Principles Least Privilege Fail-Safe Defaults Economy of Mechanism Complete Mediation Open Design Separation Privilege Least Common Mechanism Psychological Acceptability Defense in Depth Least Privilege Design PrincipleThe Least Privilege design principle requires a minimalistic approach to granting user access rights to specific information and tools. Additionally, access rights should be time based as to limit resources access bound to the time needed to complete necessary tasks. The implications of granting access beyond this scope will allow for unnecessary access and the potential for data to be updated out of the approved context. The assigning of access rights will limit system damaging attacks from users whether they are intentional or not. This principle attempts to limit data changes and prevents potential damage from occurring by accident or error by reducing the amount of potential interactions with a resource. Fail-Safe Defaults Design PrincipleThe Fail-Safe Defaults design principle pertains to allowing access to resources based on granted access over access exclusion. This principle is a methodology for allowing resources to be accessed only if explicit access is granted to a user. By default users do not have access to any resources until access has been granted. This approach prevents unauthorized users from gaining access to resource until access is given. Economy of Mechanism Design PrincipleThe Economy of mechanism design principle requires that systems should be designed as simple and small as possible. Design and implementation errors result in unauthorized access to resources that would not be noticed during normal use. Complete Mediation Design PrincipleThe Complete Mediation design principle states that every access to every resource must be validated for authorization. Open Design Design PrincipleThe Open Design Design Principle is a concept that the security of a system and its algorithms should not be dependent on secrecy of its design or implementation Separation Privilege Design PrincipleThe separation privilege design principle requires that all resource approved resource access attempts be granted based on more than a single condition. For example a user should be validated for active status and has access to the specific resource. Least Common Mechanism Design PrincipleThe Least Common Mechanism design principle declares that mechanisms used to access resources should not be shared. Psychological Acceptability Design PrincipleThe Psychological Acceptability design principle refers to security mechanisms not make resources more difficult to access than if the security mechanisms were not present Defense in Depth Design PrincipleThe Defense in Depth design principle is a concept of layering resource access authorization verification in a system reduces the chance of a successful attack. This layered approach to resource authorization requires unauthorized users to circumvent each authorization attempt to gain access to a resource. When designing a system that requires meeting a security quality attribute architects need consider the scope of security needs and the minimum required security qualities. Not every system will need to use all of the basic security design principles but will use one or more in combination based on a company’s and architect’s threshold for system security because the existence of security in an application adds an additional layer to the overall system and can affect performance. That is why the definition of minimum security acceptably is need when a system is design because this quality attributes needs to be factored in with the other system quality attributes so that the system in question adheres to all qualities based on the priorities of the qualities. Resources: Barnum, Sean. Gegick, Michael. (2005). Least Privilege. Retrieved on August 28, 2011 from https://buildsecurityin.us-cert.gov/bsi/articles/knowledge/principles/351-BSI.html Saltzer, Jerry. (2011). BASIC PRINCIPLES OF INFORMATION PROTECTION. Retrieved on August 28, 2011 from  http://web.mit.edu/Saltzer/www/publications/protection/Basic.html Barnum, Sean. Gegick, Michael. (2005). Defense in Depth. Retrieved on August 28, 2011 from  https://buildsecurityin.us-cert.gov/bsi/articles/knowledge/principles/347-BSI.html Bertino, Elisa. (2005). Design Principles for Security. Retrieved on August 28, 2011 from  http://homes.cerias.purdue.edu/~bhargav/cs526/security-9.pdf

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• Java Cloud Service Integration using Web Service Data Control

  - by Jani Rautiainen

  Java Cloud Service (JCS) provides a platform to develop and deploy business applications in the cloud. In Fusion Applications Cloud deployments customers do not have the option to deploy custom applications developed with JDeveloper to ensure the integrity and supportability of the hosted application service. Instead the custom applications can be deployed to the JCS and integrated to the Fusion Application Cloud instance.This series of articles will go through the features of JCS, provide end-to-end examples on how to develop and deploy applications on JCS and how to integrate them with the Fusion Applications instance.In this article a custom application integrating with Fusion Application using Web Service Data Control will be implemented. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Pre-requisites Access to Cloud instance In order to deploy the application access to a JCS instance is needed, a free trial JCS instance can be obtained from Oracle Cloud site. To register you will need a credit card even if the credit card will not be charged. To register simply click "Try it" and choose the "Java" option. The confirmation email will contain the connection details. See this video for example of the registration. Once the request is processed you will be assigned 2 service instances; Java and Database. Applications deployed to the JCS must use Oracle Database Cloud Service as their underlying database. So when JCS instance is created a database instance is associated with it using a JDBC data source. The cloud services can be monitored and managed through the web UI. For details refer to Getting Started with Oracle Cloud. JDeveloper JDeveloper contains Cloud specific features related to e.g. connection and deployment. To use these features download the JDeveloper from JDeveloper download site by clicking the “Download JDeveloper 11.1.1.7.1 for ADF deployment on Oracle Cloud” link, this version of JDeveloper will have the JCS integration features that will be used in this article. For versions that do not include the Cloud integration features the Oracle Java Cloud Service SDK or the JCS Java Console can be used for deployment. For details on installing and configuring the JDeveloper refer to the installation guide. For details on SDK refer to Using the Command-Line Interface to Monitor Oracle Java Cloud Service and Using the Command-Line Interface to Manage Oracle Java Cloud Service. Create Application In this example the “JcsWsDemo” application created in the “Java Cloud Service Integration using Web Service Proxy” article is used as the base. Create Web Service Data Control In this example we will use a Web Service Data Control to integrate with Credit Rule Service in Fusion Applications. The data control will be used to query data from Fusion Applications using a web service call and present the data in a table. To generate the data control choose the “Model” project and navigate to "New -> All Technologies -> Business Tier -> Data Controls -> Web Service Data Control" and enter following: Name: CreditRuleServiceDC URL: https://ic-[POD].oracleoutsourcing.com/icCnSetupCreditRulesPublicService/CreditRuleService?WSDL Service: {{http://xmlns.oracle.com/apps/incentiveCompensation/cn/creditSetup/creditRule/creditRuleService/}CreditRuleService On step 2 select the “findRule” operation: Skip step 3 and on step 4 define the credentials to access the service. Do note that in this example these credentials are only used if testing locally, for JCS deployment credentials need to be manually updated on the EAR file: Click “Finish” and the proxy generation is done. Creating UI In order to use the data control we will need to populate complex objects FindCriteria and FindControl. For simplicity in this example we will create logic in a managed bean that populates the objects. Open “JcsWsDemoBean.java” and add the following logic: Map findCriteria; Map findControl; public void setFindCriteria(Map findCriteria) { this.findCriteria = findCriteria; } public Map getFindCriteria() { findCriteria = new HashMap(); findCriteria.put("fetchSize",10); findCriteria.put("fetchStart",0); return findCriteria; } public void setFindControl(Map findControl) { this.findControl = findControl; } public Map getFindControl() { findControl = new HashMap(); return findControl; } Open “JcsWsDemo.jspx”, navigate to “Data Controls -> CreditRuleServiceDC -> findRule(Object, Object) -> result” and drag and drop the “result” node into the “af:form” element in the page: On the “Edit Table Columns” remove all columns except “RuleId” and “Name”: On the “Edit Action Binding” window displayed enter reference to the java class created above by selecting “#{JcsWsDemoBean.findCriteria}”: Also define the value for the “findControl” by selecting “#{JcsWsDemoBean.findControl}”. Deploy to JCS For WS DC the authentication details need to be updated on the connection details before deploying. Open “connections.xml” by navigating “Application Resources -> Descriptors -> ADF META-INF -> connections.xml”: Change the user name and password entry from: <soap username="transportUserName" password="transportPassword" To match the access details for the target environment. Follow the same steps as documented in previous article ”Java Cloud Service ADF Web Application”. Once deployed the application can be accessed with URL: https://java-[identity domain].java.[data center].oraclecloudapps.com/JcsWsDemo-ViewController-context-root/faces/JcsWsDemo.jspx When accessed the first 10 rules in the system are displayed: Summary In this article we learned how to integrate with Fusion Applications using a Web Service Data Control in JCS. In future articles various other integration techniques will be covered. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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• Custom Lookup Provider For NetBeans Platform CRUD Tutorial

  - by Geertjan

  For a long time I've been planning to rewrite the second part of the NetBeans Platform CRUD Application Tutorial to integrate the loosely coupled capabilities introduced in a seperate series of articles based on articles by Antonio Vieiro (a great series, by the way). Nothing like getting into the Lookup stuff right from the get go (rather than as an afterthought)! The question, of course, is how to integrate the loosely coupled capabilities in a logical way within that tutorial. Today I worked through the tutorial from scratch, up until the point where the prototype is completed, i.e., there's a JTextArea displaying data pulled from a database. That brought me to the place where I needed to be. In fact, as soon as the prototype is completed, i.e., the database connection has been shown to work, the whole story about Lookup.Provider and InstanceContent should be introduced, so that all the subsequent sections, i.e., everything within "Integrating CRUD Functionality" will be done by adding new capabilities to the Lookup.Provider. However, before I perform open heart surgery on that tutorial, I'd like to run the scenario by all those reading this blog who understand what I'm trying to do! (I.e., probably anyone who has read this far into this blog entry.) So, this is what I propose should happen and in this order: Point out the fact that right now the database access code is found directly within our TopComponent. Not good. Because you're mixing view code with data code and, ideally, the developers creating the user interface wouldn't need to know anything about the data access layer. Better to separate out the data access code into a separate class, within the CustomerLibrary module, i.e., far away from the module providing the user interface, with this content: public class CustomerDataAccess { public List<Customer> getAllCustomers() { return Persistence.createEntityManagerFactory("CustomerLibraryPU"). createEntityManager().createNamedQuery("Customer.findAll").getResultList(); } } Point out the fact that there is a concept of "Lookup" (which readers of the tutorial should know about since they should have followed the NetBeans Platform Quick Start), which is a registry into which objects can be published and to which other objects can be listening. In the same way as a TopComponent provides a Lookup, as demonstrated in the NetBeans Platform Quick Start, your own object can also provide a Lookup. So, therefore, let's provide a Lookup for Customer objects.  import org.openide.util.Lookup; import org.openide.util.lookup.AbstractLookup; import org.openide.util.lookup.InstanceContent; public class CustomerLookupProvider implements Lookup.Provider { private Lookup lookup; private InstanceContent instanceContent; public CustomerLookupProvider() { // Create an InstanceContent to hold capabilities... instanceContent = new InstanceContent(); // Create an AbstractLookup to expose the InstanceContent... lookup = new AbstractLookup(instanceContent); // Add a "Read" capability to the Lookup of the provider: //...to come... // Add a "Update" capability to the Lookup of the provider: //...to come... // Add a "Create" capability to the Lookup of the provider: //...to come... // Add a "Delete" capability to the Lookup of the provider: //...to come... } @Override public Lookup getLookup() { return lookup; } } Point out the fact that, in the same way as we can publish an object into the Lookup of a TopComponent, we can now also publish an object into the Lookup of our CustomerLookupProvider. Instead of publishing a String, as in the NetBeans Platform Quick Start, we'll publish an instance of our own type. And here is the type: public interface ReadCapability { public void read() throws Exception; } And here is an implementation of our type added to our Lookup: public class CustomerLookupProvider implements Lookup.Provider { private Set<Customer> customerSet; private Lookup lookup; private InstanceContent instanceContent; public CustomerLookupProvider() { customerSet = new HashSet<Customer>(); // Create an InstanceContent to hold capabilities... instanceContent = new InstanceContent(); // Create an AbstractLookup to expose the InstanceContent... lookup = new AbstractLookup(instanceContent); // Add a "Read" capability to the Lookup of the provider: instanceContent.add(new ReadCapability() { @Override public void read() throws Exception { ProgressHandle handle = ProgressHandleFactory.createHandle("Loading..."); handle.start(); customerSet.addAll(new CustomerDataAccess().getAllCustomers()); handle.finish(); } }); // Add a "Update" capability to the Lookup of the provider: //...to come... // Add a "Create" capability to the Lookup of the provider: //...to come... // Add a "Delete" capability to the Lookup of the provider: //...to come... } @Override public Lookup getLookup() { return lookup; } public Set<Customer> getCustomers() { return customerSet; } } Point out that we can now create a new instance of our Lookup (in some other module, so long as it has a dependency on the module providing the CustomerLookupProvider and the ReadCapability), retrieve the ReadCapability, and then do something with the customers that are returned, here in the rewritten constructor of the TopComponent, without needing to know anything about how the database access is actually achieved since that is hidden in the implementation of our type, above: public CustomerViewerTopComponent() { initComponents(); setName(Bundle.CTL_CustomerViewerTopComponent()); setToolTipText(Bundle.HINT_CustomerViewerTopComponent()); // EntityManager entityManager = Persistence.createEntityManagerFactory("CustomerLibraryPU").createEntityManager(); // Query query = entityManager.createNamedQuery("Customer.findAll"); // List<Customer> resultList = query.getResultList(); // for (Customer c : resultList) { // jTextArea1.append(c.getName() + " (" + c.getCity() + ")" + "\n"); // } CustomerLookupProvider lookup = new CustomerLookupProvider(); ReadCapability rc = lookup.getLookup().lookup(ReadCapability.class); try { rc.read(); for (Customer c : lookup.getCustomers()) { jTextArea1.append(c.getName() + " (" + c.getCity() + ")" + "\n"); } } catch (Exception ex) { Exceptions.printStackTrace(ex); } } Does the above make as much sense to others as it does to me, including the naming of the classes? Feedback would be appreciated! Then I'll integrate into the tutorial and do the same for the other sections, i.e., "Create", "Update", and "Delete". (By the way, of course, the tutorial ends up showing that, rather than using a JTextArea to display data, you can use Nodes and explorer views to do so.)

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• DevConnections Spring 2010 Speaker Evals and Tips

  As a conference speaker, I always look forward to hearing from attendees whether they felt my sessions were valuable and worth their time.  Its always gratifying  get a high score, but of course its the (preferably constructive) criticism thats key to continued improvement.  Im by no means the best technical presenter around, and Im always looking for ways to improve. Ive recently spoken at a few events, including TechEd and an Ohio event called Stir Trek.  DevConnections was actually back in April, but theyre just getting their final evals out to speakers.  TechEd, of course, does online evals so immediately after your talks you can see what people think.  Ill try and post my TechEd evals in the next week or so. I gave 3 talks at DevConnections Spring 2010 / VS2010 Launch which I discussed in this previous blog post.  In this follow-up, Im just going to share some eval info and my thoughts on it, albeit a couple of months later. Pragmatic ASP.NET Tips, Tricks, and Tools Evals Turned In: 27 Overall Eval: 3.74 Average Score: 3.47 89% found the technical level Just Right.  7.4% thought it was too basic (3.6% did not respond).  Since nobody thought the content was Too complex, I could perhaps have added some more complex material, but having about 90% say its Just Right is pretty good. 92% said at least 50% of the material was new to them.  36% said 75% or more was new.  Thats also pretty good, I think. 77.8% can use the information immediately; 15% can use it within 2-6 months (7.2 % no response). Overall 78% rated the session Excellent, 18% Good, 4% Fair. All comments (9): Steve did a great job Excellent session! It was good. Im now super excited to attend Steves other sessions later today.  Very useful. One of the best speakers here.  Bring him back to future conferences please. Continue to have this session with new and old stuff.  I always find something I did not know about. Excellent!  This was the best session Ive seen all week. Did not increase font on all pages could not see. For Steve to have had more sessions. Note to self make the fonts bigger across the board.  Otherwise, this is all good for my ego. :)  This is always a very popular session and one I really enjoy giving.  Tips and Tricks talks are pretty easy because you dont have to go in depth with any particular thing, and theyre almost always with existing technology so youre not dealing with betas, lack of documentation, and other issues.  Its an easy session to do well, in my experience, and one which I think attendees definitely appreciate.   Whats New in ASP.NET MVC 2 Evals Turned In: 23 Overall Eval: 3.77 Average Score: 3.47 (wow, I cant believe I scored better on this talk than the tips and tricks talk, which Ive given many times and was more excited about) 96% found the technical level Just Right.  90% found 50% or more of the material to be new.  43% can use the info immediately, and another 43% can use it within 2-6 months I guess that speaks to adoption rates of MVC 2 among my attendees Overall 74% said the session was Excellent, 22% Good.  4% No Response. All Comments (6): Great job, thank you. Great speaker! Really good, a little lost in the code at some points, but great information. Speaker needs to repeat questions from audience for everyone to hear. Exceeded my expectations. Great speaker, very informative. I really do try to religiously repeat questions from the audience for everyone to hear, but obviously I didnt do it 100% of the time.  Note to self remember to repeat questions.  That and making fonts big are really basic speaker best practices, which just goes to prove that fundamentals are always something that can be perfected.   SOLIDify Your ASP.NET MVC 2 Application Evals Turned In: 8 (!) Overall Eval: 3.63 Average Score: 3.47 As I recall this was one of the last talks of the day / show, which might account for the low number of evals turned in.  I dont recall speaking to an empty room for this talk, although it certainly wasnt as crowded as the tips and tricks talk. 100% found the technical level Just Right.  100% found at least half the material new.  62.5% can use it at once and 37.5% within 2-6 months.  62.5% rated the session Excellent overall; 37.5% Good.  Im thinking there were 5 evals with all 4s checked and 3 with all 3s checked (4 = Excellent, 3 = Good) All Comments (3): This covered many topics Ive read about recently, and it helped reinforce them. It was a nice overview of the solid principle, but I thought there might be specifics for MVC2.  I am glad there is not. Move a little slower. Ok, so another fundamental dont go too fast.  Looks like I got one fundamental tip from the comments of each talk. My Take-Aways Remember the fundamentals.  Its worth going through a checklist prior to presenting to make sure these things are fresh in your mind.  Increase all font sizes.  Repeat all questions from audience members without microphones (this is also a great way to stall for time, btw).  Resist the urge to move too quickly especially if youre nervous or short of time.  Writing this up in a blog post also further reinforces these fundamentals for me, which is one of the main reasons why I do it I retain things better when I write them, and even moreso when I write them for public consumption since I have to really think about what Im saying.  And maybe a few of you find this interesting or helpful, which is a bonus. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• REST to Objects in C#

  RESTful interfaces for web services are all the rage for many Web 2.0 sites.  If you want to consume these in a very simple fashion, LINQ to XML can do the job pretty easily in C#.  If you go searching for help on this, youll find a lot of incomplete solutions and fairly large toolkits and frameworks (guess how I know this) this quick article is meant to be a no fluff just stuff approach to making this work. POCO Objects Lets assume you have a Model that you want to suck data into from a RESTful web service.  Ideally this is a Plain Old CLR Object, meaning it isnt infected with any persistence or serialization goop.  It might look something like this: public class Entry { public int Id; public int UserId; public DateTime Date; public float Hours; public string Notes; public bool Billable;   public override string ToString() { return String.Format("[{0}] User: {1} Date: {2} Hours: {3} Notes: {4} Billable {5}", Id, UserId, Date, Hours, Notes, Billable); } } Not that this isnt a completely trivial object.  Lets look at the API for the service.  RESTful HTTP Service In this case, its TickSpots API, with the following sample output: <?xml version="1.0" encoding="UTF-8"?> <entries type="array"> <entry> <id type="integer">24</id> <task_id type="integer">14</task_id> <user_id type="integer">3</user_id> <date type="date">2008-03-08</date> <hours type="float">1.00</hours> <notes>Had trouble with tribbles.</notes> <billable>true</billable> # Billable is an attribute inherited from the task <billed>true</billed> # Billed is an attribute to track whether the entry has been invoiced <created_at type="datetime">Tue, 07 Oct 2008 14:46:16 -0400</created_at> <updated_at type="datetime">Tue, 07 Oct 2008 14:46:16 -0400</updated_at> # The following attributes are derived and provided for informational purposes: <user_email>[email protected]</user_email> <task_name>Remove converter assembly</task_name> <sum_hours type="float">2.00</sum_hours> <budget type="float">10.00</budget> <project_name>Realign dilithium crystals</project_name> <client_name>Starfleet Command</client_name> </entry> </entries> Im assuming in this case that I dont necessarily care about all of the data fields the service is returning I just need some of them for my applications purposes.  Thus, you can see there are more elements in the <entry> XML than I have in my Entry class. Get The XML with C# The next step is to get the XML.  The following snippet does the heavy lifting once you pass it the appropriate URL: protected XElement GetResponse(string uri) { var request = WebRequest.Create(uri) as HttpWebRequest; request.UserAgent = ".NET Sample"; request.KeepAlive = false;   request.Timeout = 15 * 1000;   var response = request.GetResponse() as HttpWebResponse;   if (request.HaveResponse == true && response != null) { var reader = new StreamReader(response.GetResponseStream()); return XElement.Parse(reader.ReadToEnd()); } throw new Exception("Error fetching data."); } This is adapted from the Yahoo Developer article on Web Service REST calls.  Once you have the XML, the last step is to get the data back as your POCO. Use LINQ-To-XML to Deserialize POCOs from XML This is done via the following code: public IEnumerable<Entry> List(DateTime startDate, DateTime endDate) { string additionalParameters = String.Format("start_date={0}&end_date={1}", startDate.ToShortDateString(), endDate.ToShortDateString()); string uri = BuildUrl("entries", additionalParameters);   XElement elements = GetResponse(uri);   var entries = from e in elements.Elements() where e.Name.LocalName == "entry" select new Entry { Id = int.Parse(e.Element("id").Value), UserId = int.Parse(e.Element("user_id").Value), Date = DateTime.Parse(e.Element("date").Value), Hours = float.Parse(e.Element("hours").Value), Notes = e.Element("notes").Value, Billable = bool.Parse(e.Element("billable").Value) }; return entries; }   For completeness, heres the BuildUrl method for my TickSpot API wrapper: // Change these to your settings protected const string projectDomain = "DOMAIN.tickspot.com"; private const string authParams = "[email protected]&password=MyTickSpotPassword";   protected string BuildUrl(string apiMethod, string additionalParams) { if (projectDomain.Contains("DOMAIN")) { throw new ApplicationException("You must update your domain in ProjectRepository.cs."); } if (authParams.Contains("MyTickSpotPassword")) { throw new ApplicationException("You must update your email and password in ProjectRepository.cs."); } return string.Format("https://{0}/api/{1}?{2}&{3}", projectDomain, apiMethod, authParams, additionalParams); } Thats it!  Now go forth and consume XML and map it to classes you actually want to work with.  Have fun! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• REST to Objects in C#

  RESTful interfaces for web services are all the rage for many Web 2.0 sites.  If you want to consume these in a very simple fashion, LINQ to XML can do the job pretty easily in C#.  If you go searching for help on this, youll find a lot of incomplete solutions and fairly large toolkits and frameworks (guess how I know this) this quick article is meant to be a no fluff just stuff approach to making this work. POCO Objects Lets assume you have a Model that you want to suck data into from a RESTful web service.  Ideally this is a Plain Old CLR Object, meaning it isnt infected with any persistence or serialization goop.  It might look something like this: public class Entry { public int Id; public int UserId; public DateTime Date; public float Hours; public string Notes; public bool Billable;   public override string ToString() { return String.Format("[{0}] User: {1} Date: {2} Hours: {3} Notes: {4} Billable {5}", Id, UserId, Date, Hours, Notes, Billable); } } Not that this isnt a completely trivial object.  Lets look at the API for the service.  RESTful HTTP Service In this case, its TickSpots API, with the following sample output: <?xml version="1.0" encoding="UTF-8"?> <entries type="array"> <entry> <id type="integer">24</id> <task_id type="integer">14</task_id> <user_id type="integer">3</user_id> <date type="date">2008-03-08</date> <hours type="float">1.00</hours> <notes>Had trouble with tribbles.</notes> <billable>true</billable> # Billable is an attribute inherited from the task <billed>true</billed> # Billed is an attribute to track whether the entry has been invoiced <created_at type="datetime">Tue, 07 Oct 2008 14:46:16 -0400</created_at> <updated_at type="datetime">Tue, 07 Oct 2008 14:46:16 -0400</updated_at> # The following attributes are derived and provided for informational purposes: <user_email>[email protected]</user_email> <task_name>Remove converter assembly</task_name> <sum_hours type="float">2.00</sum_hours> <budget type="float">10.00</budget> <project_name>Realign dilithium crystals</project_name> <client_name>Starfleet Command</client_name> </entry> </entries> Im assuming in this case that I dont necessarily care about all of the data fields the service is returning I just need some of them for my applications purposes.  Thus, you can see there are more elements in the <entry> XML than I have in my Entry class. Get The XML with C# The next step is to get the XML.  The following snippet does the heavy lifting once you pass it the appropriate URL: protected XElement GetResponse(string uri) { var request = WebRequest.Create(uri) as HttpWebRequest; request.UserAgent = ".NET Sample"; request.KeepAlive = false;   request.Timeout = 15 * 1000;   var response = request.GetResponse() as HttpWebResponse;   if (request.HaveResponse == true && response != null) { var reader = new StreamReader(response.GetResponseStream()); return XElement.Parse(reader.ReadToEnd()); } throw new Exception("Error fetching data."); } This is adapted from the Yahoo Developer article on Web Service REST calls.  Once you have the XML, the last step is to get the data back as your POCO. Use LINQ-To-XML to Deserialize POCOs from XML This is done via the following code: public IEnumerable<Entry> List(DateTime startDate, DateTime endDate) { string additionalParameters = String.Format("start_date={0}&end_date={1}", startDate.ToShortDateString(), endDate.ToShortDateString()); string uri = BuildUrl("entries", additionalParameters);   XElement elements = GetResponse(uri);   var entries = from e in elements.Elements() where e.Name.LocalName == "entry" select new Entry { Id = int.Parse(e.Element("id").Value), UserId = int.Parse(e.Element("user_id").Value), Date = DateTime.Parse(e.Element("date").Value), Hours = float.Parse(e.Element("hours").Value), Notes = e.Element("notes").Value, Billable = bool.Parse(e.Element("billable").Value) }; return entries; }   For completeness, heres the BuildUrl method for my TickSpot API wrapper: // Change these to your settings protected const string projectDomain = "DOMAIN.tickspot.com"; private const string authParams = "[email protected]&password=MyTickSpotPassword";   protected string BuildUrl(string apiMethod, string additionalParams) { if (projectDomain.Contains("DOMAIN")) { throw new ApplicationException("You must update your domain in ProjectRepository.cs."); } if (authParams.Contains("MyTickSpotPassword")) { throw new ApplicationException("You must update your email and password in ProjectRepository.cs."); } return string.Format("https://{0}/api/{1}?{2}&{3}", projectDomain, apiMethod, authParams, additionalParams); } Thats it!  Now go forth and consume XML and map it to classes you actually want to work with.  Have fun! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Week in Geek: FBI Back Door in OpenBSD Edition

  - by Asian Angel

  This week we learned how to migrate bookmarks from Delicious to Diigo, fix annoying arrows, play old-school DOS games, schedule smart computer shutdowns, use breaks in Microsoft Word to better format documents, check the condition of hard-disks using Linux disk utilities, & what the Linux fstab is and how it works. Photo by Jameson42. Random Geek Links Another week with extra news link goodness to help keep you up to date. Photo by justmakeit. Report of FBI back door roils OpenBSD community Allegations that the FBI surreptitiously placed a back door into the OpenBSD operating system have alarmed the computer security community, prompting calls for an audit of the source code and claims that the charges must be a hoax. Fortinet: Job outlook improving for cybercrooks In an ironic twist in the job market, more positions will open up for developers who can write customized malware packers, people who can break CAPTCHA codes, and distributors who can spread malicious code, according to Fortinet. Enisa: Malware for smartphones is a ’serious risk’ Businesses and consumers are at risk of data breaches through smartphone use, according to the European Network and Information Security Agency. The trick with the f: Google and Microsoft web sites distribute malware Last week, Google’s DoubleClick advertising platform and Microsoft’s rad.msn.com online ad network briefly distributed malware to other web sites in the form of advertising banners. New scam tactic: Fake disk defraggers It would appear that scammers are trying out new programs to see which might best confuse potential victims and evade detection by legitimate antivirus software. Microsoft closes IE and Stuxnet holes As previously announced, Microsoft has released 17 security updates to close 40 security holes. All four Windows holes so far disclosed in connection with Stuxnet have now been closed. Microsoft Offers H.264 Support to Firefox on Windows via Add-On The new HTML5 Extension for Windows Media Player Firefox Plug-in add-on from Microsoft offers users that are running Firefox on Windows 7 H.264 support for HTML5 video playback. Google proclaims Chrome business-ready Google has announced that Chrome is ready for corporate use. Microsoft Tells Exchange Customers to Think Twice Before Opting for Google Message Continuity This week, Microsoft is telling companies still running Exchange 2010’s precursors that they should carefully consider the implications of embracing Google Message Continuity. Who Google has in mind for its Chrome OS users Steven Vaughan-Nichols explains why he feels that Chrome OS will be ideal for either office-workers or people who need a computer, but do not know the first thing about how to use one safely. Oracle takes office suite to the cloud Oracle has introduced Cloud Office 1.0, a cloud-based version of its office suite, which is aimed at web and mobile users. Mozilla pays premiums for reports of vulnerabilities The Mozilla Foundation has followed Google’s example by expanding its rewards program for reports of vulnerabilities in its Web applications. Who bought those 882 Novell patents? Not just Microsoft The mysterious CPTN Holdings — the organization that bought the 882 Novell patents as part of the terms of the Attachmate acquisition of Novell – has been unmasked (Microsoft, Apple, EMC and Oracle). Appeals court: Feds need warrants for e-mail Police must obtain search warrants before perusing Internet users’ e-mail records, a federal appeals court ruled today in a landmark decision that struck down part of a 1986 law allowing warrantless access. Geek Video of the Week What happens when someone plays a wicked prank by shoveling crazy snow paths that lead to dead ends or turn back on themselves? Watch to find out! Photo by CollegeHumor. Janitor Snow Shoveling Prank Random TinyHacker Links The Oatmeal on Cat vs Internet What lengths will our poor neglected kitty hero have to go to in order to get some attention? Guide On Using JoliCloud With Windows JoliCloud is a nifty operating system that’s made for people who need a light-weight OS that’s mostly cloud based. Check this guide on using it with Windows. Use Cameyo to Easily Create Portable Programs Here’s a nifty tool to make portable apps out of programs in Windows. Check out the guide to do it. Better Family Tech Support A nice new site by Google to help members of family understand how computers work. Track Your Stolen Mobile Phone With F-Secure A useful anti-theft tool for your mobile phone. Super User Questions Another week with great answers to popular questions from Super User. What Chrome password manager fits my requirements? What’s the best way to be able to reimage windows computers? Could you suggest feature-rich disk-based personal backup program for linux (and I’ve seen a few)? What is IPv6 and why should I care? Is there any way to find out what programs are trying to connect to Internet on windows? How-To Geek Weekly Article Recap Here are our hottest articles full of geeky goodness from this past week at HTG. 20 OS X Keyboard Shortcuts You Might Not Know Microsoft Security Essentials 2.0 Kills Viruses Dead. Download It Now. Is Your Desktop Printer More Expensive Than Printing Services? Ask the Readers: Would You Be Willing to Give Windows Up and Use a Different O.S.? The Twelve Days of Geekmas One Year Ago on How-To Geek Enjoy reading through our latest batch of retro-geek goodness from one year ago. Macrium Reflect is a Free and Easy To Use Backup Utility How To Turn a Physical Computer Into A Virtual Machine with Disk2vhd How To Restore Windows 7 from a System Image How To Manage Hard Drive Space Used by Windows 7 Backup and Restore How To Manage Hibernate Mode in Windows 7 The Geek Note That is all we have for you this week, so see you back here again after the holidays! Got a great tip? Send it in to us at [email protected]. Photo by mitjamavsar. Latest Features How-To Geek ETC The Complete List of iPad Tips, Tricks, and Tutorials The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor Deathwing the Destroyer – WoW Cataclysm Dragon Wallpaper Drag2Up Lets You Drag and Drop Files to the Web With Ease The Spam Police Parts 1 and 2 – Goodbye Spammers [Videos] Snow Angels Theme for Windows 7 Exploring the Jungle Ruins Wallpaper Protect Your Privacy When Browsing with Chrome and Iron Browser

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• Bye Bye Year of the Dragon, Hello BPM

  - by Ajay Khanna

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} As 2012 fades and we usher in a New Year, let’s look back at some of the hottest BPM trends and those we’ll be seeing more of in the coming months. BPM is as much about people as it is about technology. As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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• Outlook 2011 Contact Import from CSV with Notes containing new lines / cr / lf

  - by Paul Hargreaves

  I'm trying to import several thousand contacts into Outlook 2011 for Mac. Everything is working well except the Notes field as I cannot figure out how to get new lines / carriage returns into it. There is no documentation for the exact format that Outlook supports. After searching the web and experimenting I have tried: Creating a single contact in Outlook with Notes containing several lines of text. I then export the contact to a csv, deleting the contact in Outlook, then re-import. All lines in Notes merge together :-/ Following tips I found such as containing new lines around quotes. e.g. http://creativyst.com/Doc/Articles/CSV/CSV01.htm (search for line-break) Switching the CSV format from DOS to Unix, experimenting using manually injected ctrl-characters such as ^M etc. I would include an example export/import but unfortunately the the new breaks included do not work well in a SU code block.

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• Debugging Silverlight crash

  - by RHLopez

  I am trying to debug an IE 8 crash caused by a Silverlight application. I managed to find some articles on how to do a memory dump when a process crashes. I loaded the dump in windbg and ran !analyze -v. Below is the result. I am stuck at what further steps I can take to figure out what module or library that is running in Silverlight is causing the crash. So all I have right now is the crash in IE is caused by an Access violation (attempt to execute non-executable address) and from what is in the stack trace that some animation is running in Silverlight. Any tips or articles that would help me debug this will be appreciated. This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (1864.1560): Access violation - code c0000005 (first/second chance not available) eax=00000000 ebx=00000000 ecx=1b11fc58 edx=5c6f007d esi=00000000 edi=193b8e08 eip=00000000 esp=0f61f750 ebp=0f61f76c iopl=0 nv up ei pl nz na pe nc cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206 00000000 ?? ??? FAULTING_IP: +56b3952f04ebde68 748bc9f1 654c dec esp EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 748bc9f1 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000008 Parameter[1]: 00000000 Attempt to execute non-executable address 00000000 PROCESS_NAME: iexplore.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 00000008 EXCEPTION_PARAMETER2: 00000000 WRITE_ADDRESS: 00000000 FOLLOWUP_IP: agcore!CFrameworkElement::SetValue+1d7 5c704fa8 84c0 test al,al FAILED_INSTRUCTION_ADDRESS: +56b3952f04ebde68 748bc9f1 654c dec esp NTGLOBALFLAG: 0 APPLICATION_VERIFIER_FLAGS: 0 FAULTING_THREAD: 00001560 BUGCHECK_STR: APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL PRIMARY_PROBLEM_CLASS: SOFTWARE_NX_FAULT_NULL DEFAULT_BUCKET_ID: SOFTWARE_NX_FAULT_NULL LAST_CONTROL_TRANSFER: from 5c704fa8 to 00000000 STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 0f61f74c 5c704fa8 1b17a134 193b8e08 0e690e14 0x0 0f61f76c 5c712360 0e690e14 1b17a134 0e690e14 agcore!CFrameworkElement::SetValue+0x1d7 0f61f788 5c7123a8 0e690e14 1b17a134 0e690e14 agcore!CShape::SetValue+0x72 0f61f7a0 5c70a6ff 0e690e14 1b17a134 00000000 agcore!CEllipse::SetValue+0x3b 0f61f7d0 5c752c2b 1b17a090 193b8e08 00000000 agcore!CAnimation::DoSetValue+0x50 0f61f810 5c7a7fb1 0f61f884 0f61f868 1b17a090 agcore!CAnimation::UpdateAnimationUsingKeyFrames+0x3b5 0f61f82c 5c707146 00000000 00000000 00000000 agcore!CAnimation::UpdateAnimation+0x184 0f61f87c 5c7071e5 3e4c8000 0f61f8cc 00000000 agcore!CTimeline::ComputeState+0x13a 0f61f89c 5c706d49 193f82b0 0f61f8cc 0f61f8d4 agcore!CTimelineGroup::ComputeState+0x8c 0f61f8ac 5c7069c7 3e4c8000 0f61f8cc 0b111f60 agcore!CStoryboard::ComputeState+0x48 0f61f8d4 5c706a29 0e6a0ca0 00000000 0e490070 agcore!CTimeManager::Tick+0x79 0f61f8e8 5c78f960 0b0e6d68 0f61f990 00000000 agcore!CCoreServices::Tick+0x21 0f61f940 5c706ac2 0b111f60 0e42ca08 ffffffff agcore!CCoreServices::Draw+0x140 0f61f964 67ac141c 0af99b90 00000000 0f61f990 agcore!CCoreServices::Draw+0x2d 0f61f9b4 67a933c2 0f61f9c8 00000000 00000000 npctrl!CXcpBrowserHost::OnTick+0x1b1 0f61f9e0 67a927c6 0064069c 00000402 00000000 npctrl!CXcpDispatcher::Tick+0xf3 0f61fa08 67a92709 0064069c 00000402 00000000 npctrl!CXcpDispatcher::OnReentrancyProtectedWindowMessage+0xcd 0f61fa28 764b6238 0064069c 00000402 00000000 npctrl!CXcpDispatcher::WindowProc+0xb8 0f61fa54 764b68ea 67a9269d 0064069c 00000402 user32!InternalCallWinProc+0x23 0f61facc 764b7d31 00000000 67a9269d 0064069c user32!UserCallWinProcCheckWow+0x109 0f61fb2c 764b7dfa 67a9269d 00000000 0f61fbb4 user32!DispatchMessageWorker+0x3bc 0f61fb3c 6fe504a6 0f61fb54 00000000 0ab11908 user32!DispatchMessageW+0xf 0f61fbb4 6fe60446 0af956a0 00000000 0b18a338 ieframe!CTabWindow::_TabWindowThreadProc+0x452 0f61fc6c 769d49bd 0ab11908 00000000 0f61fc88 ieframe!LCIETab_ThreadProc+0x2c1 0f61fc7c 76e53677 0b18a338 0f61fcc8 77829d72 iertutil!CIsoScope::RegisterThread+0xab 0f61fc88 77829d72 0b18a338 7dbc895d 00000000 kernel32!BaseThreadInitThunk+0xe 0f61fcc8 77829d45 769d49af 0b18a338 00000000 ntdll!__RtlUserThreadStart+0x70 0f61fce0 00000000 769d49af 0b18a338 00000000 ntdll!_RtlUserThreadStart+0x1b SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: agcore!CFrameworkElement::SetValue+1d7 FOLLOWUP_NAME: MachineOwner MODULE_NAME: agcore IMAGE_NAME: agcore.dll DEBUG_FLR_IMAGE_TIMESTAMP: 4a67e422 STACK_COMMAND: ~44s; .ecxr ; kb FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_NULL_c0000005_agcore.dll!CFrameworkElement::SetValue BUCKET_ID: APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL_BAD_IP_agcore!CFrameworkElement::SetValue+1d7

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• Heroku SSL "certificate is only valid for the following names: *.herokuapp.com, herokuapp.com"

  - by benedict_w

  I'm trying to setup a Geotrust SSL certificate for my Heroku app using the SSL Endpoint addon and the instructions at https://devcenter.heroku.com/articles/ssl-endpoint. I generated my public key from my private key using: openssl rsa -in server.orig.key -out server.key and added to the heroku certs: heroku certs:add server.crt server.key Everything seemed to be fine. heroku certs listed the corrected information only with Trusted = false for my certificate. If I go to https://tokyo-2121.herokussl.com the browser says: You attempted to reach tokyo-2121.herokussl.com, but instead you actually reached a server identifying itself as www.mydomain.com. As expected with the certificate apparently identifying the correct domain, but When I set up the CNAME to the given tokyo-2121.herokussl.com and visit my subdomain the browser says: www.mydomain.com uses an invalid security certificate. The certificate is only valid for the following names: *.herokuapp.com , herokuapp.com If I run curl -kv https://www.mydomain.com I get: subjectAltName does not match www.mydomain.com

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• DNSCurve vs DNSSEC

  - by Bill Gray

  Can someone informed, please give a lengthy reply about the differences and advantages/disadvantages of both approaches? I am not a DNS expert, not a programmer. I have a decent basic understanding of DNS, and enough knowledge to understand how things like the kaminsky bug work. From what I understand, DNSCurve has stronger encryption, is far simpler to setup, and an altogether better solution. DNSSEC is needlessly complicated and uses breakable encryption, however it provides end to end security, something DNSCurve does not. However, many of the articles I have read have seemed to indicate that end to end security is of little use or makes no difference. So which is true? Which is the better solution, or what are the disadvantages/advantages of each? edit: I would appreciate if someone could explain what is gained by encrypting the message contents, when the goal is authentication rather than confidentiality. The proof that keys are 1024bit RSA keys is here.

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• Broadcom NIC Teaming with Hyper-V R2

  - by Brian McCleary

  I have read a few contradictory articles regarding support or at least configuration with teaming of Broadcom NIC's and Hyper-V. I have a pair of Dell R805's with 4 Broadcom 5708 NIC's in them. I have teamed them up (one team for public connections and one for private connections) and I have installed Hyper-V. I am getting some intermittent connection issues though and I'm concerned that it might be due to the teaming. Basically I am wondering if anyone has successfully setup NIC teaming in the parent partition and used the teamed adapters through the Hyper-V switch. If so, what is the configuration/proper steps that you used to configure this. I have the server running Windows Server 2008 R2. Right now the server is in test mode, but my concern is that we won't see any issues until we move it into production and get some heavy traffic on the ports.

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• CakePHP: trouble configuring .htaccess for user directories enabled server

  - by bullettime

  I've placed the CakePHP files in a directory in /home/user/public_html/cakephp. When I try to reach localhost/~user/cakephp with my browser, there's an error message. In my case, since I'm using Chrome, it is 'Oops! This link appears to be broken.". Looking for a solution on Google, I found a few articles saying that I have to edit the .htaccess files that came with CakePHP, since it was made to work out of the box in /var/www/htdocs. Apparently I have to add a 'RewriteBase' statement to the .htaccess files. I added 'RewriteBase /' to it but it didn't work. If I change the RewriteBase statement in my user web directory to 'RewriteBase /cakephp' and then try to access localhost/~user/cakephp, the browser then shows not the copy in /home/user/public_html/cakephp but the copy in /var/www/htdocs/cakephp. What can I do to fix this?

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• Retrieving Chrome History and History Archives for Mac

  - by Justin

  I've read some articles here that suggest that we are able to retrieve Chrome's history as SQLite databases: Export history from chome browser How can I view "archived" Google Chrome history — i.e. history older than three months? I can't seem to find the folder where these are supposed to be located. In the first article, the provided path was ~/Library/Application\ Support/Google/Chrome/Default/History, but there is no such directory in my filesystem. I am using Chrome 26.0.1410.65 on Mac OS X Lion. And I am signed in with my Google account. Article http://unlockforus.blogspot.it/2008/09/how-opening-google-chrome-files-history.html provided in the last of the above is very useful, but it is only for Windows. Is there something similar to that but for Mac? Is there a way to find the folder where Chrome stores my history?

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• Revocation status of DC can't be verified

  - by DotGeorge

  A Domain Controller within my forest was working fine (as the story usually goes). Then, suddenly, I can't logon with my smart card. Instead, I'm greeted with the following message: The system could not log you on. The revocation status of the domain controller certificate used for smart card authentication could not be determined. I literally have no idea what's happened here. As an attempted quick fix, I removed the root certificate which issued the Smart Card's certificate from the CA of both the client and DC. Then imported a newly exported one from the DC in question. Same issue. I've spotted a number of related articles on Microsoft's forums and a HP support document. Each don't really shed much light as it's a generic error message apparently. Having said all of this, other smart cards (issued from other DCs) work fine. So I have no idea what's up with this one.

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• Tape Storage - How do I setup a tape backup system for use with my NAS

  - by John Himmelman

  I currently have a QNAP NAS with a raid 5 config (~600gb storage) but don't have a reliable backup solution. I've heard great things about tape backup systems (reliability, durability, etc..). How can I go about setting up a tape backup system? The tape drives seem very expensive (1k+ for a decent one, more than the price of my NAS). What are the important specs to compare and features to take into consideration? Edit: Does anyone have links to some good resources? There is a ton of articles, guides, and sites on this subject, not sure where to start.

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• Folder Redirection - Explorer requires manual refresh

  - by Pete

  Hello, I am having an issue where - when a users my documents folder is redirected to a DFS share, windows explorer requires a manual refresh after creating a new folder, file, etc. (Interestingly, not when making a new briefcase) I have tried a number of MS knowledge base articles, a hot-fix and a registry change, all with no success. (( http:// support.microsoft.com/?kbid=823291 ; http:// support.microsoft.com/kb/873392 )) The problem only occurs when going through the my documents icon. If I map a home drive for the user to the exact same location (IE - H:\DFS\user\documents) , open that drive and make new folders, then there is no problem. Mapping my documents to H:\ also resolves the issue, however, as we need folder sync and people logging on off site with cached profiles this is not a workable solution (as H: will not map and there will be no access to their docs.) Has anyone managed to figure a fix for this? Thanks, Pete.

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• Layer 2 topology discovery

  - by pegah s

  I have been given a network (it is a LAN) comprised of switches and I need to discover the topology of that. (There may be Link Aggregation Groups (LAGs) in the network as well.) I have done a lot of search on layer 2 topology discovery and I have seen many articles talking about using SNMP MIBs or LLDP (I do not know which one is better or more practical, but all devices in my network support SNMP). But my problem is that I cannot find "the software to install and run" to actually see the topology map. I would really appreciate if someone could send me the website where I can download the code and use it. I have also found a lot of tools available online such as OpenNMS, Nagios, The Dude, LANsurveyor, SNMPwalk, and many more... But I cannot figure out which one is the best to pick. To summarize: what is the easiest simplest way to discover the layer 2 network topology?

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• Bookmarking n Joomla

  - by Aruna

  Hi, i am using the Plugin Content Bookmarker downloaded from http://dev.aarthikaindia.com/downloads/category/3-plugins.html for my site. Some of the Articles are able to Bookmark like if i click on the Bookmark (twitter) , it directly bookmarks in Twitter with Some description of the Article where some of the Articles are not bookmarked instead it just links to http://www.twitter.com.. Code : <?php // no direct access defined( '_JEXEC' ) or die( 'Restricted access' ); $mainframe->registerEvent( 'onAfterDisplayContent', 'plgContentBookmarker' ); function plgContentBookmarker( &$row, &$params, $page=0 ) { $plugin = & JPluginHelper::getPlugin('content', 'bookmarker'); // Load plugin params info $pluginParams = new JParameter($plugin->params); $id = $row-id; $desc_tags = addslashes(str_replace("\n","", $row->title )); $desc_tags = trim($desc_tags); $desc_tags_space= str_replace(',', ' ', @$desc_tags_space); $desc_tags_semi = str_replace(',', ';', @$desc_tags_semi); $desc_tags_space = str_replace(' ', ' ', @$desc_tags_space); $description1 = strip_tags( $row->introtext ); $description2 = str_replace("'", '', strip_tags($description1)); $description = str_replace('"', '', strip_tags($description2)); $markme_title = $desc_tags; $markme_ddesc = substr($description,0,400).'...'; $baseurl = JURI::base(); $title = $pluginParams->def('title', 'Book Mark this Article'); $facebook = $pluginParams->def('facebook', '1'); $twitter = $pluginParams->def('twitter', '1'); $html.= '<div onmouseover="javascript:if(document.getElementById(\'divShowAddBookmarker'.$id.'\').style.display ==\'none\'){document.getElementById(\'divShowAddBookmarker'.$id.'\').style.display =\'block\';}" onmouseout="javascript:if(document.getElementById(\'divShowAddBookmarker'.$id.'\').style.display ==\'block\'){document.getElementById(\'divShowAddBookmarker'.$id.'\').style.display =\'none\';}" id="divShowAddBookmarker'.$id.'" style="display:none;position:absolute; background-color:#F4F4F4;width:240px;padding:3px;border:2px solid #999999;z-index:999"> <div style="padding:2px;">'; if( $facebook == 1 ) { $html.= '<div style="width:115px;float:left"> <a style="text-decoration:none;" href="http://www.facebook.com/" onclick="window.open(\'http://www.facebook.com/share.php?u=\'+encodeURIComponent(location.href)+\'&amp;t='.$markme_title.'&amp;d='.$markme_ddesc.'\');return false;"> <img style="vertical-align:bottom;padding:1px;" src="'.$baseurl."plugins/content/smart_bookmarker/facebook.gif".'" title="Facebook" name="facebook" border="0" id="facebook" alt="" /> '.JText::_( 'Facebook' ).' </a> </div>'; } if( $twitter == 1 ) { $html.= '<div style="width:115px;float:left"> <a style="text-decoration:none;" href="http://www.twitter.com/" onclick="window.open(\'http://twitter.com/home/?status=\'+encodeURIComponent(location.href)+\'-'.$markme_ddesc.'\');return false;"> <img style="vertical-align:bottom;padding:1px;" src="'.$baseurl."plugins/content/smart_bookmarker/twitter.gif".'" title="twitter" name="twitter" border="0" id="twitter" alt="" /> '.JText::_( 'Twitter' ).' </a> </div>'; } $html.= '<div style="clear:both"></div> </div> </div>'; return $html; } ? In the CODE $markme_ddesc is used to give the status message which is the actual portion of the content which is tweeted .. I had a doubt whether this $markme_ddesc is used to make the issue.. Is it so.. Please suggest me..

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• MS Server 2003 Activiation Loop

  - by RPGonzo

  Recently we had a motherboard failure on a terminal server so we replaced the faulty motherboard, re-setup the RAID arrays (same motherboard but still wouldn't recognize old RAID setup) and continued to recover the system from a previous backup. No problem up to here, after restoring the system you are prompted to reboot and than login. On login we get a message box stating that Windows needs to be activated do you want to activate now, press yes but than the OS proceeds to log you off and do nothing at all. You can try over and over but to no avail. Found a few articles about a glitch in the activation script and how to reset it, tried that with the same results. Hoping someone can share some knowledge if you have seen this before? Thanks!

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• How to setup separate MySQL and PHP VPS servers

  - by Fazal

  Someone recommended I should have my MySQL server separate from my Apache/PHP server in case of hacking and such. By visiting linode, slicehost and various articles here on serverfault I've managed to cobble together a decent set of instructions on how to do the Apache/PHP bit. I'm using Rackspace VPS and they provide an internal IP for each server. If I setup a MySQL VPS, should I assume that I would just add the internal IP for the database host? And I guess that I would only need to open up my default ssh port and mysql ports and install phpmyadmin on there? Ideally I would have webserver.mydomain.com and dbserver.mydomain.com (two 256mb VPS's) with servermin on webserver.mydomain.com and phpmyadmin on dbserver.mydomain.com. If anyone has any guides or advice on how to setup this type of solution I'd be more then grateful!

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• Website Content via remote mysql or API for clients

  - by Kannan

  I would like to know whether there will be problem for shared hosting/vps/dedicated users if they request content via remote mysql or via http API. ? What will be issues if they make every request to production server for delivery of the website articles along with image urls etc. Will it cause disk wait on shared/vps/dedicated hosting users ? Will both remotemysql or http api or curl cause high CPU usage, I/O wait or Memory usage ? What should be best for speed remote mysql or http web api ? or any alternatives ? Thanku Kannan

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