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  • how to find out which servers are accessing Oracle Internet Directory ?

    - by mad sammy
    Hi, We have a OID which is maintaining data about various users. This OID is being accessed by many weblogic servers. Weblogic servers are getting authenticated using this LDAP, but when a particular server authentication fails it causes authentication process failure for all servers, so we want to track that specific server which is causing this error. Is there any facility to know which servers are using the OID or i would like to know that does OID maintains any LOGs of its usage for security purpose.. Thanks.

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  • logfile deleted on Oracle database how to re-create it?

    - by Daniel
    for my database assignment we were looking into 'database corruption' and I was asked to delete the second redo log file which I have done with the command: rm log02a.rdo this was in the $HOME/ORADATA/u03 directory. Now I started up my database using startup pfile=$PFILE nomount then I mounted it using the command alter database mount; now when I try to open it alter database open; it gives me the error: ORA-03113: end-of-file on communication channel Process ID: 22125 Session ID: 25 Serial number: 1 I am assuming this is because the second redo log file is missing. There is still log01a.rdo, but not the one I have deleted. How can I go about recovering this now so that I can open my database again? I have looked into the database created scripts, and it specified the log02a.rdo file to be size 10M and part of group 2. If I do select group#, member from v$logfile; I get: 1 /oradata/student_db/user06/ORADATA/u03/log01a.rdo 2 /oradata/student_db/user06/ORADATA/u03/log02a.rdo 3 /oradata/student_db/user06/ORADATA/u03/log03a.rdo 4 /oradata/student_db/user06/ORADATA/u03/log04a.rdo So it is part of group 2. If I try to add the log02a.rdo file again "already part of the database". If I drop group 2 and then add it again with these commands: ALTER DATABASE ADD LOGFILE GROUP 2 ('$HOME/ORADATA/u03/log02a.rdo') SIZE 10M; Nothing. Supposedly alters the database, but it still won't start up. Any ideas what I can do to re-create this and be able to open my database again?

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  • Oracle Virtualbox on statically compiled kernel

    - by aking1012
    I can't seem to find any documentation on the subject. I'm working on putting together a linux install for a fairly "dirty" environment. Best practice there would be a statically compiled kernel with no module support. I can already do the customizations to strip out unnecessary drivers/etc to get the performance and disable module support. Does anyone have a link or any ideas on how to get the Oracle Virtualbox module (not the OSE one, I need USB passthrough) compiled in?

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  • Can I prevent Oracle users from creating public synonyms but allow private ones?

    - by ninesided
    I've had a few issues where users have mistakenly created public synonyms which have led to people thinking some objects are in one schema when they're actually in another schema. Everyone knows they should be using private synonyms, but occasionally they forget or they make a mistake and someone gets burned. Is it possible to GRANT users the permission to create private synonyms but disallow public ones?

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  • Trouble with Ubuntu on Oracle VM

    - by Rosarch
    I'm running Ubuntu on an Oracle VirtualBox virtual machine. I clicked the "install Ubuntu" button, and it took me through a wizard. I am currently on the following step: Unfortunately, the "forward" button is disabled. What's up with this? I tried entering different data for the form on this step, going back and redoing part of the wizard, and rebooting the machine. Nothing worked. My host OS is Windows 7.

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  • Oracle export problem

    - by abhiram86
    I use exp username/password@servername owner={ownername} file=backuppath; The parameters given are correct but still not able to connect Below is the error trace: EXP-00056: ORACLE error 12545 encountered ORA-12545: Connect failed because target host or object does not exist EXP-00000: Export terminated unsuccessfully What can be the possible reasons?

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  • Oracle error when logging into database

    - by Bryan
    When I try to log into my db with a specific user I get this message. Below is from the alert log. I can login as system just fine. Anyone know how to figure out what is causing this? Thanks in advance for the help. ----- Error Stack Dump ----- ORA-00604: error occurred at recursive SQL level 1 ORA-01438: value larger than specified precision allowed for this column ORA-06512: at line 2 Oracle 10g OEL 5.5

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  • How to make gcc on SUN calculate floating points the same way as in Linux

    - by Marina
    I have a project where I have to perform some mathematics calculations with double variables. The problem is that I get different results on SUN Solaris 9 and Linux. There are a lot of ways (explained here and other forums) how to make Linux work as Sun, but not the other way around. I cannot touch the Linux code, so it is only SUN I can change. Is there any way to make SUN to behave as Linux? The code I run(compile with gcc on both systems): int hash_func(char *long_id) { double product, lnum, gold; while (*long_id) lnum = lnum * 10.0 + (*long_id++ - '0'); printf("lnum => %20.20f\n", lnum); lnum = lnum * 10.0E-8; printf("lnum => %20.20f\n", lnum); gold = 0.6125423371582974; product = lnum * gold; printf("product => %20.20f\n", product); ... } if the input is 339886769243483 the output in Linux: lnum => 339886769243**483**.00000000000000000000 lnum => 33988676.9243**4829473495483398** product => 20819503.600158**59827399253845** When on SUN: lnum => 339886769243483.00000000000000000000 lnum => 33988676.92434830218553543091 product = 20819503.600158**60199928283691** Note: The result is not always different, moreover most of the times it is the same. Just 10 15-digit numbers out of 60000 have this problem. Please help!!!

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  • Different behavior for REF CURSOR between Oracle 10g and 11g when unique index present?

    - by wweicker
    Description I have an Oracle stored procedure that has been running for 7 or so years both locally on development instances and on multiple client test and production instances running Oracle 8, then 9, then 10, and recently 11. It has worked consistently until the upgrade to Oracle 11g. Basically, the procedure opens a reference cursor, updates a table then completes. In 10g the cursor will contain the expected results but in 11g the cursor will be empty. No DML or DDL changed after the upgrade to 11g. This behavior is consistent on every 10g or 11g instance I've tried (10.2.0.3, 10.2.0.4, 11.1.0.7, 11.2.0.1 - all running on Windows). The specific code is much more complicated but to explain the issue in somewhat realistic overview: I have some data in a header table and a bunch of child tables that will be output to PDF. The header table has a boolean (NUMBER(1) where 0 is false and 1 is true) column indicating whether that data has been processed yet. The view is limited to only show rows in that have not been processed (the view also joins on some other tables, makes some inline queries and function calls, etc). So at the time when the cursor is opened, the view shows one or more rows, then after the cursor is opened an update statement runs to flip the flag in the header table, a commit is issued, then the procedure completes. On 10g, the cursor opens, it contains the row, then the update statement flips the flag and running the procedure a second time would yield no data. On 11g, the cursor never contains the row, it's as if the cursor does not open until after the update statement runs. I'm concerned that something may have changed in 11g (hopefully a setting that can be configured) that might affect other procedures and other applications. What I'd like to know is whether anyone knows why the behavior is different between the two database versions and whether the issue can be resolved without code changes. Update 1: I managed to track the issue down to a unique constraint. It seems that when the unique constraint is present in 11g the issue is reproducible 100% of the time regardless of whether I'm running the real world code against the actual objects or the following simple example. Update 2: I was able to completely eliminate the view from the equation. I have updated the simple example to show the problem exists even when querying directly against the table. Simple Example CREATE TABLE tbl1 ( col1 VARCHAR2(10), col2 NUMBER(1) ); INSERT INTO tbl1 (col1, col2) VALUES ('TEST1', 0); /* View is no longer required to demonstrate the problem CREATE OR REPLACE VIEW vw1 (col1, col2) AS SELECT col1, col2 FROM tbl1 WHERE col2 = 0; */ CREATE OR REPLACE PACKAGE pkg1 AS TYPE refWEB_CURSOR IS REF CURSOR; PROCEDURE proc1 (crs OUT refWEB_CURSOR); END pkg1; CREATE OR REPLACE PACKAGE BODY pkg1 IS PROCEDURE proc1 (crs OUT refWEB_CURSOR) IS BEGIN OPEN crs FOR SELECT col1 FROM tbl1 WHERE col1 = 'TEST1' AND col2 = 0; UPDATE tbl1 SET col2 = 1 WHERE col1 = 'TEST1'; COMMIT; END proc1; END pkg1; Anonymous Block Demo DECLARE crs1 pkg1.refWEB_CURSOR; TYPE rectype1 IS RECORD ( col1 vw1.col1%TYPE ); rec1 rectype1; BEGIN pkg1.proc1 ( crs1 ); DBMS_OUTPUT.PUT_LINE('begin first test'); LOOP FETCH crs1 INTO rec1; EXIT WHEN crs1%NOTFOUND; DBMS_OUTPUT.PUT_LINE(rec1.col1); END LOOP; DBMS_OUTPUT.PUT_LINE('end first test'); END; /* After creating this index, the problem is seen */ CREATE UNIQUE INDEX unique_col1 ON tbl1 (col1); /* Reset data to initial values */ TRUNCATE TABLE tbl1; INSERT INTO tbl1 (col1, col2) VALUES ('TEST1', 0); DECLARE crs1 pkg1.refWEB_CURSOR; TYPE rectype1 IS RECORD ( col1 vw1.col1%TYPE ); rec1 rectype1; BEGIN pkg1.proc1 ( crs1 ); DBMS_OUTPUT.PUT_LINE('begin second test'); LOOP FETCH crs1 INTO rec1; EXIT WHEN crs1%NOTFOUND; DBMS_OUTPUT.PUT_LINE(rec1.col1); END LOOP; DBMS_OUTPUT.PUT_LINE('end second test'); END; Example of what the output on 10g would be:   begin first test   TEST1   end first test   begin second test   TEST1   end second test Example of what the output on 11g would be:   begin first test   TEST1   end first test   begin second test   end second test Clarification I can't remove the COMMIT because in the real world scenario the procedure is called from a web application. When the data provider on the front end calls the procedure it will issue an implicit COMMIT when disconnecting from the database anyways. So if I remove the COMMIT in the procedure then yes, the anonymous block demo would work but the real world scenario would not because the COMMIT would still happen. Question Why is 11g behaving differently? Is there anything I can do other than re-write the code?

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  • How can I measure my (SAMP) server's bandwidth usage?

    - by enkrates
    I'm running a Solaris server to serve PHP through Apache. What tools can I use to measure the bandwidth my server is currently using? I use Google analytics to measure traffic, but as far as I know, it ignores file size. I have a rough idea of the average size of the pages I serve, and can do a back-of-the-envelope calculation of my bandwidth usage by multiplying page views (from Google) by average page size, but I'm looking for a solution that is more rigorous and exact. Also, I'm not trying to throttle anything, or implement usage caps or anything like that. I'd just like to measure the bandwidth usage, so I know what it is. An example of what I'm after is the usage meter that Slicehost provides in their admin website for their users. They tell me (for another site I run) how much bandwidth I've used each month and also divide the usage for uploading and downloading. So, it seems like this data can be measured, and I'd like to be able to do it myself. To put it simply, what is the conventional method for measuring the bandwidth usage of my server?

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  • New MySQL Cluster 7.3 Previews: Foreign Keys, NoSQL Node.js API and Auto-Tuned Clusters

    - by Mat Keep
    At this weeks MySQL Connect conference, Oracle previewed an exciting new wave of developments for MySQL Cluster, further extending its simplicity and flexibility by expanding the range of use-cases, adding new NoSQL options, and automating configuration. What’s new: Development Release 1: MySQL Cluster 7.3 with Foreign Keys Early Access “Labs” Preview: MySQL Cluster NoSQL API for Node.js Early Access “Labs” Preview: MySQL Cluster GUI-Based Auto-Installer In this blog, I'll introduce you to the features being previewed. Review the blogs listed below for more detail on each of the specific features discussed. Save the date!: A live webinar is scheduled for Thursday 25th October at 0900 Pacific Time / 1600UTC where we will discuss each of these enhancements in more detail. Registration will be open soon and published to the MySQL webinars page MySQL Cluster 7.3: Development Release 1 The first MySQL Cluster 7.3 Development Milestone Release (DMR) previews Foreign Keys, bringing powerful new functionality to MySQL Cluster while eliminating development complexity. Foreign Key support has been one of the most requested enhancements to MySQL Cluster – enabling users to simplify their data models and application logic – while extending the range of use-cases for both custom projects requiring referential integrity and packaged applications, such as eCommerce, CRM, CMS, etc. Implementation The Foreign Key functionality is implemented directly within the MySQL Cluster data nodes, allowing any client API accessing the cluster to benefit from them – whether they are SQL or one of the NoSQL interfaces (Memcached, C++, Java, JPA, HTTP/REST or the new Node.js API - discussed later.) The core referential actions defined in the SQL:2003 standard are implemented: CASCADE RESTRICT NO ACTION SET NULL In addition, the MySQL Cluster implementation supports the online adding and dropping of Foreign Keys, ensuring the Cluster continues to serve both read and write requests during the operation.  This represents a further enhancement to MySQL Cluster's support for on0line schema changes, ie adding and dropping indexes, adding columns, etc.  Read this blog for a demonstration of using Foreign Keys with MySQL Cluster.  Getting Started with MySQL Cluster 7.3 DMR1: Users can download either the source or binary and evaluate the MySQL Cluster 7.3 DMR with Foreign Keys now! (Select the Development Release tab). MySQL Cluster NoSQL API for Node.js Node.js is hot! In a little over 3 years, it has become one of the most popular environments for developing next generation web, cloud, mobile and social applications. Bringing JavaScript from the browser to the server, the design goal of Node.js is to build new real-time applications supporting millions of client connections, serviced by a single CPU core. Making it simple to further extend the flexibility and power of Node.js to the database layer, we are previewing the Node.js Javascript API for MySQL Cluster as an Early Access release, available for download now from http://labs.mysql.com/. Select the following build: MySQL-Cluster-NoSQL-Connector-for-Node-js Alternatively, you can clone the project at the MySQL GitHub page.  Implemented as a module for the V8 engine, the new API provides Node.js with a native, asynchronous JavaScript interface that can be used to both query and receive results sets directly from MySQL Cluster, without transformations to SQL. Figure 1: MySQL Cluster NoSQL API for Node.js enables end-to-end JavaScript development Rather than just presenting a simple interface to the database, the Node.js module integrates the MySQL Cluster native API library directly within the web application itself, enabling developers to seamlessly couple their high performance, distributed applications with a high performance, distributed, persistence layer delivering 99.999% availability. The new Node.js API joins a rich array of NoSQL interfaces available for MySQL Cluster. Whichever API is chosen for an application, SQL and NoSQL can be used concurrently across the same data set, providing the ultimate in developer flexibility.  Get started with MySQL Cluster NoSQL API for Node.js tutorial MySQL Cluster GUI-Based Auto-Installer Compatible with both MySQL Cluster 7.2 and 7.3, the Auto-Installer makes it simple for DevOps teams to quickly configure and provision highly optimized MySQL Cluster deployments – whether on-premise or in the cloud. Implemented with a standard HTML GUI and Python-based web server back-end, the Auto-Installer intelligently configures MySQL Cluster based on application requirements and auto-discovered hardware resources Figure 2: Automated Tuning and Configuration of MySQL Cluster Developed by the same engineering team responsible for the MySQL Cluster database, the installer provides standardized configurations that make it simple, quick and easy to build stable and high performance clustered environments. The auto-installer is previewed as an Early Access release, available for download now from http://labs.mysql.com/, by selecting the MySQL-Cluster-Auto-Installer build. You can read more about getting started with the MySQL Cluster auto-installer here. Watch the YouTube video for a demonstration of using the MySQL Cluster auto-installer Getting Started with MySQL Cluster If you are new to MySQL Cluster, the Getting Started guide will walk you through installing an evaluation cluster on a singe host (these guides reflect MySQL Cluster 7.2, but apply equally well to 7.3 and the Early Access previews). Or use the new MySQL Cluster Auto-Installer! Download the Guide to Scaling Web Databases with MySQL Cluster (to learn more about its architecture, design and ideal use-cases). Post any questions to the MySQL Cluster forum where our Engineering team and the MySQL Cluster community will attempt to assist you. Post any bugs you find to the MySQL bug tracking system (select MySQL Cluster from the Category drop-down menu) And if you have any feedback, please post them to the Comments section here or in the blogs referenced in this article. Summary MySQL Cluster 7.2 is the GA, production-ready release of MySQL Cluster. The first Development Release of MySQL Cluster 7.3 and the Early Access previews give you the opportunity to preview and evaluate future developments in the MySQL Cluster database, and we are very excited to be able to share that with you. Let us know how you get along with MySQL Cluster 7.3, and other features that you want to see in future releases, by using the comments of this blog.

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  • WebLogic Server JMS WLST Script – Who is Connected To My Server

    - by james.bayer
    Ever want to know who was connected to your WebLogic Server instance for troubleshooting?  An email exchange about this topic and JMS came up this week, and I’ve heard it come up once or twice before too.  Sometimes it’s interesting or helpful to know the list of JMS clients (IP Addresses, JMS Destinations, message counts) that are connected to a particular JMS server.  This can be helpful for troubleshooting.  Tom Barnes from the WebLogic Server JMS team provided some helpful advice: The JMS connection runtime mbean has “getHostAddress”, which returns the host address of the connecting client JVM as a string.  A connection runtime can contain session runtimes, which in turn can contain consumer runtimes.  The consumer runtime, in turn has a “getDestinationName” and “getMemberDestinationName”.  I think that this means you could write a WLST script, for example, to dump all consumers, their destinations, plus their parent session’s parent connection’s host addresses.    Note that the client runtime mbeans (connection, session, and consumer) won’t necessarily be hosted on the same JVM as a destination that’s in the same cluster (client messages route from their connection host to their ultimate destination in the same cluster). Writing the Script So armed with this information, I decided to take the challenge and see if I could write a WLST script to do this.  It’s always helpful to have the WebLogic Server MBean Reference handy for activities like this.  This one is focused on JMS Consumers and I only took a subset of the information available, but it could be modified easily to do Producers.  I haven’t tried this on a more complex environment, but it works in my simple sandbox case, so it should give you the general idea. # Better to use Secure Config File approach for login as shown here http://buttso.blogspot.com/2011/02/using-secure-config-files-with-weblogic.html connect('weblogic','welcome1','t3://localhost:7001')   # Navigate to the Server Runtime and get the Server Name serverRuntime() serverName = cmo.getName()   # Multiple JMS Servers could be hosted by a single WLS server cd('JMSRuntime/' + serverName + '.jms' ) jmsServers=cmo.getJMSServers()   # Find the list of all JMSServers for this server namesOfJMSServers = '' for jmsServer in jmsServers: namesOfJMSServers = jmsServer.getName() + ' '   # Count the number of connections jmsConnections=cmo.getConnections() print str(len(jmsConnections)) + ' JMS Connections found for ' + serverName + ' with JMSServers ' + namesOfJMSServers   # Recurse the MBean tree for each connection and pull out some information about consumers for jmsConnection in jmsConnections: try: print 'JMS Connection:' print ' Host Address = ' + jmsConnection.getHostAddress() print ' ClientID = ' + str( jmsConnection.getClientID() ) print ' Sessions Current = ' + str( jmsConnection.getSessionsCurrentCount() ) jmsSessions = jmsConnection.getSessions() for jmsSession in jmsSessions: jmsConsumers = jmsSession.getConsumers() for jmsConsumer in jmsConsumers: print ' Consumer:' print ' Name = ' + jmsConsumer.getName() print ' Messages Received = ' + str(jmsConsumer.getMessagesReceivedCount()) print ' Member Destination Name = ' + jmsConsumer.getMemberDestinationName() except: print 'Error retrieving JMS Consumer Information' dumpStack() # Cleanup disconnect() exit() Example Output I expect the output to look something like this and loop through all the connections, this is just the first one: 1 JMS Connections found for AdminServer with JMSServers myJMSServer JMS Connection:   Host Address = 127.0.0.1   ClientID = None   Sessions Current = 16    Consumer:      Name = consumer40      Messages Received = 1      Member Destination Name = myJMSModule!myQueue Notice that it has the IP Address of the client.  There are 16 Sessions open because I’m using an MDB, which defaults to 16 connections, so this matches what I expect.  Let’s see what the full output actually looks like: D:\Oracle\fmw11gr1ps3\user_projects\domains\offline_domain>java weblogic.WLST d:\temp\jms.py   Initializing WebLogic Scripting Tool (WLST) ...   Welcome to WebLogic Server Administration Scripting Shell   Type help() for help on available commands   Connecting to t3://localhost:7001 with userid weblogic ... Successfully connected to Admin Server 'AdminServer' that belongs to domain 'offline_domain'.   Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead.   Location changed to serverRuntime tree. This is a read-only tree with ServerRuntimeMBean as the root. For more help, use help(serverRuntime)   1 JMS Connections found for AdminServer with JMSServers myJMSServer JMS Connection: Host Address = 127.0.0.1 ClientID = None Sessions Current = 16 Consumer: Name = consumer40 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer34 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer37 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer16 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer46 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer49 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer43 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer55 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer25 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer22 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer19 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer52 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer31 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer58 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer28 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer61 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Disconnected from weblogic server: AdminServer     Exiting WebLogic Scripting Tool. Thanks to Tom Barnes for the hints and the inspiration to write this up. Image of telephone switchboard courtesy of http://www.JoeTourist.net/ JoeTourist InfoSystems

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  • Create a Social Community of Trust Along With Your Federal Digital Services Governance

    - by TedMcLaughlan
    The Digital Services Governance Recommendations were recently released, supporting the US Federal Government's Digital Government Strategy Milestone Action #4.2 to establish agency-wide governance structures for developing and delivering digital services. Figure 1 - From: "Digital Services Governance Recommendations" While extremely important from a policy and procedure perspective within an Agency's information management and communications enterprise, these recommendations only very lightly reference perhaps the most important success enabler - the "Trusted Community" required for ultimate usefulness of the services delivered. By "ultimate usefulness", I mean the collection of public, transparent properties around government information and digital services that include social trust and validation, social reach, expert respect, and comparative, standard measures of relative value. In other words, do the digital services meet expectations of the public, social media ecosystem (people AND machines)? A rigid governance framework, controlling by rules, policies and roles the creation and dissemination of digital services may meet the expectations of direct end-users and most stakeholders - including the agency information stewards and security officers. All others who may share comments about the services, write about them, swap or review extracts, repackage, visualize or otherwise repurpose the output for use in entirely unanticipated, social ways - these "stakeholders" will not be governed, but may observe guidance generated by a "Trusted Community". As recognized members of the trusted community, these stakeholders may ultimately define the right scope and detail of governance that all other users might observe, promoting and refining the usefulness of the government product as the social ecosystem expects. So, as part of an agency-centric governance framework, it's advised that a flexible governance model be created for stewarding a "Community of Trust" around the digital services. The first steps follow the approach outlined in the Recommendations: Step 1: Gather a Core Team In addition to the roles and responsibilities described, perhaps a set of characteristics and responsibilities can be developed for the "Trusted Community Steward/Advocate" - i.e. a person or team who (a) are entirely cognizant of and respected within the external social media communities, and (b) are trusted both within the agency and outside as practical, responsible, non-partisan communicators of useful information. The may seem like a standard Agency PR/Outreach team role - but often an agency or stakeholder subject matter expert with a public, active social persona works even better. Step 2: Assess What You Have In addition to existing, agency or stakeholder decision-making bodies and assets, it's important to take a PR/Marketing view of the social ecosystem. How visible are the services across the social channels utilized by current or desired constituents of your agency? What's the online reputation of your agency and perhaps the service(s)? Is Search Engine Optimization (SEO) a facet of external communications/publishing lifecycles? Who are the public champions, instigators, value-adders for the digital services, or perhaps just influential "communicators" (i.e. with no stake in the game)? You're essentially assessing your market and social presence, and identifying the actors (including your own agency employees) in the existing community of trust. Step 3: Determine What You Want The evolving Community of Trust will most readily absorb, support and provide feedback regarding "Core Principles" (Element B of the "six essential elements of a digital services governance structure") shared by your Agency, and obviously play a large, though probably very unstructured part in Element D "Stakeholder Input and Participation". Plan for this, and seek input from the social media community with respect to performance metrics - these should be geared around the outcome and growth of the trusted communities actions. How big and active is this community? What's the influential reach of this community with respect to particular messaging or campaigns generated by the Agency? What's the referral rate TO your digital services, FROM channels owned or operated by members of this community? (this requires governance with respect to content generation inclusive of "markers" or "tags"). At this point, while your Agency proceeds with steps 4 ("Build/Validate the Governance Structure") and 5 ("Share, Review, Upgrade"), the Community of Trust might as well just get going, and start adding value and usefulness to the existing conversations, existing data services - loosely though directionally-stewarded by your trusted advocate(s). Why is this an "Enterprise Architecture" topic? Because it's increasingly apparent that a Public Service "Enterprise" is not wholly contained within Agency facilities, firewalls and job titles - it's also manifested in actual, perceived or representative forms outside the walls, on the social Internet. An Agency's EA model and resulting investments both facilitate and are impacted by the "Social Enterprise". At Oracle, we're very active both within our Enterprise and outside, helping foster social architectures that enable truly useful public services, digital or otherwise.

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  • MySQL for Excel 1.1.0 GA has been released

    - by Javier Treviño
    The MySQL Windows Experience Team is proud to announce the release of MySQL for Excel version 1.1.0 GA, one of our newest products contained in the MySQL Installer suite. You can download it from our official Downloads page at http://dev.mysql.com/downloads/installer/. The 1.1.0 release of MySQL for Excel introduces the following features: Edit MySQL Data. Edit MySQL Data This may be the coolest feature so far; users will be able to edit the data in a MySQL table using MS Excel in a very friendly and intuitive way.  Edit Data supports inserting new rows, deleting existing rows and updating existing data as easy as playing with data in an Excel’s spreadsheet and pushing changes back to the server.  Also this version contains the following bug fixes: Enabled the following checkboxes in the Append Data's Advanced Options dialog and added code in the Append Data dialog to use the checkboxes as follows: Automatically store the column mapping for the given table     If checked the current mapping will be stored automatically after clicking the Append button if the append operation is successful and there is no mapping for the current connection.schema.table already; the new mapping is stored with a proposed name of Mapping. Reload stored column mapping for the selected table automatically     If checked the first Stored Mapping found where all column names in the source grid match all column names in the target grid is automatically selected and applied when the Append Data dialog is loaded. Fixed code in Append Data that applies a stored column mapping to skip target columns where the associated mapping is empty (saved as a -1). Enclosed the Add-In's startup code in a try-catch block in order to log any possible error thrown during startup; and added information messages to the log at the beginning of the Add-In's startup code and at the end of the shutdown code.  Also changed the wrapper method that calls the MySQLUtility to write messages to the log to make logging easier, thus changed the log call throughout all the code that contains a try-catch block. Added code to the main wix configuration file to check if a newer version is already installed and if so abort the installation Fixed code to refresh the Import Procedure Form's preview grid's data source to repaint its contents every time the Call button is pressed. Added code to re-pull connections after connections are migrated from Excel to Workbench. Fixed code so when the Append Data's Automatic Mapping is performed any subsequent change on a mapping resets the mapping to a Manual Mapping. Added code to the InfoDialog class to set the button text to "Show Details" or "Hide Details" depending on the status of the Details text container. Fixed a GUID in the main wix configuration file so now previous versions are uninstalled during a new installation. Added an option to the Export Data's Advanced Options dialog to remove columns with no data, by default the Export Dialog will only flag those columns as Excluded. Added code to display a warning and paint a column red if the column name in the Export Data dialog is not set, display a warning if the table name is not set, and stack warnings but not display them if a column is Excluded, warnings are displayed normally for columns if they are not Excluded anymore.  Added code to prevent the Append and Export of Data if more than 1 selection is made (selecting more than 1 area holding the Ctrl key while selecting Excel cells). Fixed problem that prevented MySQL for Excel from loading when Display settings in Windows 7 is set to Adjust to Best Performance (Oracle bug 14521405 - UNHANDLED EXCEPTION IS THROWN WHEN LOADING MYSQL FOR EXCEL). Fixed code that renames the auto-generated Primary Key column when the Table name changes since it was not detecting if a column with the same name already existed in the table. The column duplication was not actually happening, it looked that way because the automatically generated PK column was not detecting a column had that same name. Fixed code in Export Data dialog to always set an empty string instead of null to the MySQLDataColumn properties that stores MySQL data types (MySQLDataType, RowsFrom1stDataType and RowsFrom2ndDataType). Added code to display a warning and color red a column which Data Type has not been set by the user or has been manually cleared. Added code to output to the application log exception messages consistently in all places where exceptions are catched. A series of blog posts explaining the new Edit MySQL Data feature and the other existing features are coming in this blog. You can access the MySQL for Excel documentation at http://dev.mysql.com/doc/refman/5.5/en/mysql-for-excel.html You can also post questions on our MySQL for Excel forum found at http://forums.mysql.com/. You can also post questions on our MySQL for Excel forum found at http://forums.mysql.com/. Enjoy and thanks for the support!

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  • Mixed Emotions: Humans React to Natural Language Computer

    - by Applications User Experience
    There was a big event in Silicon Valley on Tuesday, November 15. Watson, the natural language computer developed at IBM Watson Research Center in Yorktown Heights, New York, and its inventor and principal research investigator, David Ferrucci, were guests at the Computer History Museum in Mountain View, California for another round of the television game Jeopardy. You may have read about or watched on YouTube how Watson beat Ken Jennings and Brad Rutter, two top Jeopardy competitors, last February. This time, Watson swept the floor with two Silicon Valley high-achievers, one a venture capitalist with a background  in math, computer engineering, and physics, and the other a technology and finance writer well-versed in all aspects of culture and humanities. Watson is the product of the DeepQA research project, which attempts to create an artificially intelligent computing system through advances in natural language processing (NLP), among other technologies. NLP is a computing strategy that seeks to provide answers by processing large amounts of unstructured data contained in multiple large domains of human knowledge. There are several ways to perform NLP, but one way to start is by recognizing key words, then processing  contextual  cues associated with the keyword concepts so that you get many more “smart” (that is, human-like) deductions,  rather than a series of “dumb” matches.  Jeopardy questions often require more than key word matching to get the correct answer; typically several pieces of information put together, often from vastly different categories, to come up with a satisfactory word string solution that can be rephrased as a question.  Smarter than your average search engine, but is it as smart as a human? Watson was especially fast at descrambling mixed-up state capital names, and recalling and pairing movie titles where one started and the other ended in the same word (e.g., Billion Dollar Baby Boom, where both titles used the word Baby). David said they had basically removed the variable of how fast Watson hit the buzzer compared to human contestants, but frustration frequently appeared on the faces of the contestants beaten to the punch by Watson. David explained that top Jeopardy winners like Jennings achieved their success with a similar strategy, timing their buzz to the end of the reading of the clue,  and “running the board”, being first to respond on about 60% of the clues.  Similar results for Watson. It made sense that Watson would be good at the technical and scientific stuff, so I figured the venture capitalist was toast. But I thought for sure Watson would lose to the writer in categories such as pop culture, wines and foods, and other humanities. Surprisingly, it held its own. I was amazed it could recognize a word definition of a syllogism in the category of philosophy. So what was the audience reaction to all of this? We started out expecting our formidable human contestants to easily run some of their categories; however, they started off on the wrong foot with the state capitals which Watson could unscramble so efficiently. By the end of the first round, contestants and the audience were feeling a little bit, well, …. deflated. Watson was winning by about $13,000, and the humans had gone into negative dollars. The IBM host said he was going to “slow Watson down a bit,” and the humans came back with respectable scores in Double Jeopardy. This was partially thanks to a very sympathetic audience (and host, also a human) providing “group-think” on many questions, especially baseball ‘s most valuable players, which by the way, couldn’t have been hard because even I knew them.  Yes, that’s right, the humans cheated. Since Watson could speak but not hear us (it didn’t have speech recognition capability), it was probably unaware of this. In Final Jeopardy, the single question had to do with law. I was sure Watson would blow this one, but all contestants were able to answer correctly about a copyright law. In a career devoted to making computers more helpful to people, I think I may have seen how a computer can do too much. I’m not sure I’d want to work side-by-side with a Watson doing my job. Certainly listening and empathy are important traits we humans still have over Watson.  While there was great enthusiasm in the packed room of computer scientists and their friends for this standing-room-only show, I think it made several of us uneasy (especially the poor human contestants whose egos were soundly bashed in the first round). This computer system, by the way , only took 4 years to program. David Ferrucci mentioned several practical uses for Watson, including medical diagnoses and legal strategies. Are you “the expert” in your job? Imagine NLP computing on an Oracle database.   This may be the user interface of the future to enable users to better process big data. How do you think you’d like it? Postscript: There were three little boys sitting in front of me in the very first row. They looked, how shall I say it, … unimpressed!

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  • PeopleSoft at Alliance 2012 Executive Forum

    - by John Webb
    Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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  • Say What? Podcasting As Part of Your Content Marketing

    - by Mike Stiles
    What do you usually do in your car on the way to work?  Sing along to radio? Stream Pandora or iHeartRadio? Talk on the phone? Sit in total silence? Whatever it is you do, you could be using that time to make yourself an expert in any range of topics…using podcasts. We invite you to follow or subscribe to the daily Oracle Social Spotlight podcast, a quick roundup of the day’s top stories around social marketing and the social networks. After podcasts arrived in 2004, growth was steady but slow. The concept was strong: anyone with a passion for any subject could make a show for anyone who cared to listen. Enter the smartphone, iTunes, new podcasting platforms, and social, and podcasting became easier than ever and made more sense for both podcasters and listeners. Stats show 1 in 5 smartphone owners are podcast consumers and 29% of Americans have listened to a podcast. The potential audience is also larger than ever. “Baked in” podcast apps on over 200 million devices expose users to volumes of audio content with just a tap. 97 million Americans are driving to work every day by themselves. And 38% of Americans listen to audio on a digital device each week, a number that’s projected to double by 2015. Does that mean your brand should be podcasting? That’s part of a larger discussion about your overall content strategy, provided you have one. But if you do and podcasting is a component of it, here are some things to keep in mind: Don’t podcast just to do it. Podcast because you thought of a show customers and prospects will like that they can’t get anywhere else. Sound quality matters. Good microphones are not expensive. Bad sound is annoying, makes your brand feel cheap, and will turn today’s sophisticated ears off. The host matters. Many think they belong on the radio. Few actually do. Your brand’s host should be comfortable & likeable. A top advantage of a podcast is people can bond with a real person. It’s a trust opportunity, so don’t take it lightly. The content matters. “All killer, no filler” means don’t allow babbling just to fill enough time for an episode. Value the listeners’ time, because that time is hard to get. Put time, effort and creativity into it. Sure you’re a business, but you’re competing with content from professional media and showbiz producers. If you can include music, sound effects, and things that amuse the ears, do it. If you start, be consistent. The #1 flaw in podcasting is when listeners can’t count on another episode or don’t know when it’s coming. Don’t skip doing shows just because you can. Get committed. Get your cover art right. Podcasting is about audio, but people shop for podcasts by glancing through graphics. Yours has to be professional, cool, and informative to get listeners interested. Cross-promote your podcast on all your channels. The competition for listeners is fierce, so if you have existing audiences you can leverage to launch your show, use them. Optimize it for mobile. Assume that’s where most listening will take place. If you’re using one of the podcast platform apps, you should be in good shape. Frankly, the percentage of brands that are podcasting is quite low, and that’s okay. Once you move beyond blogging and start connecting with real voices, poor execution can do damage. But more (32%) marketers want to learn how to use podcasting, and more (23%) were increasing their podcasting throughout this year. Bottom line, you want to share your brand’s message and stories wherever your audience might be and in whatever way they prefer to take in content. Many prefer to do that while driving or working out, using the eyes and hands-free medium of audio. @mikestilesPhoto: stock.xchng

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  • Process Centric Banking: Loan Origination Solution

    - by Manish Palaparthy
    There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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  • 3 Trends for SMBs around Social, Mobile, and Sensor

    - by Socially_Aware_Enterprise
    While I often am talking to big companies or discussing enterprise solutions. There are times when individuals ask me about Small or Medium sized business trends.  Interestingly,  the Enterprise Social, Mobile, and Sensor initiatives I regularly discuss are in fact related to even the Mom and Pop storefront. The eco-system of new service players in the Social-Mobile-Sensor space generally emerge developing partnerships with enterprises as they develop and bring economy to scale to their services for the larger market. And of course Oracle has an entire division dedicated for delivering products and support to help emerging companies compete without the need to open an industrial strength credit line.. So here are some trends that we are helping large enterprises to deploy today, but small and medium businesses should be able to take advantage of by the end of this year and starting into 2015. 1) The typical small business is generally "Localized". But the ability to be "Hyper-Localized" will come as location based services become ubiquitous. Many small businesses have one or several storefronts and theirs are typically within a single regional economic footprint. While the internet provides global reach, it will be the businesses that invest in social, mobile and local that will win in the end.  Of course I am a huge SoMoLo evangelist. The SMBs' content and targeting with platforms for Geo-Fencing, Geo-Conquesting and Path-Matching to HHI are all going to be accessible to them, if not for Mobile Apps, then via Mobile messaging in Social Networks that offer it.. Expect to be able to target FaceBook messaging not by city, but by store or mall… This makes being able to be "Hyper-Local" even more important. And with new proximity services coming online more than ever before, SMBs will operate and service customers with pinpoint accuracy right down to where they stand in an aisle. Geo-Conquesting will be huge for small players to place ads when customers pass through competitors regions. Car Dealers are doing this now.. But also of course iBeacons are now very cheap and getting easier to put in retail stores. The ability for sales to happen anywhere in the store via a mobile phone or tablet is huge, as it will give the small shop the flexibility to not have to "Guard the Register" as more or most transactions will be digital. Thus, M-Commerce and T-Commerce will change the job of cashier dramatically.. 2) Intra-Brand Advocacy, the idea now is that rather than just depend on your trusty social media manager and his team, you are going to push more and more individuals with expertise inside the organization to help manage, reach-out, and utilize social channels to manage the incoming questions and answers customers need. While for years CRM was the tool of the enterprise, today CRMs enable this now "Salesforce et al" capability to trickle throughout the company. This gives greater pressure to organize roles, but also flatten out the organization. Internal collaboration around topics and customer needs is going to be the key for SMBs to finally get serious about customer experiences. Their customers are online and in social networks. This includes not just B2C SMBs but also B2B companies as well. Don't believe me? To find the players just use hashtag #SocialSelling and you will see… 3) The Visual Networks will begin to move from Content Aggregators to Content Collaboration platforms, which means Pinterest, Instagram, Vine, & others will begin to move to add more features brands want, first marketing platforms, rather than unique brand partnerships as they do today, but this will open ways for SMBs to engage with clear brand messaging and metrics. Eventually providing more "Collaboration" between Brand and Consumer.. Don't think for a minute Facebook bought Oculus Rift so you could see your timeline in 3-D. The Social Networks I advise customers to invest in are ones that are audio and visual intrinsically. Players from SoundCloud to Pinterest are deploying ways for brands to harness their interactive visual or audio based social networks to sell ad units aka brand messaging. While the Social Media revolution is going on, the emphasis was on the social, today it more and more about the media in social, that enterprises soon small and medium businesses will be connected to. 

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  • How Important is Project Team Communication in the Public Sector?

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Paul Bender, Director of Public Administration Strategy, Oracle Primavera It goes without saying that communication between project team members is a core competency that connects every member of a project team to a common set of strategies, goals and actions. If these components are not effectively shared by project leads and understood by stakeholders, project outcomes can be jeopardized and budgets may incur unnecessary risk. As reported by PMI’s 2013 Pulse of the Profession, an organization’s ability to meet project timelines, budgets and especially goals significantly impacts its ability to survive—and even thrive. The Pulse study revealed that the most crucial success factor in project management is effective communication to all stakeholders—a critical core competency for public agencies. PMI’s 2013 Pulse of the Profession report revealed that US$135 million is at risk for every US$1 billion spent on a project. Further research on the importance of effective project team communication uncovers that a startling 56 percent (US$75 million of that US$135 million) is at risk due to ineffective communication. Simply stated: public agencies cannot execute strategic initiatives unless they can effectively communicate their strategic alignment and business benefits. Executives and project managers around the world agree that poor communication between project team members contributes to project failure. A Forbes Insights 2010 Strategic Initiatives Study “Adapting Corporate Strategy to the Changing Economy,” found that nine out of ten CEOs believe that communication is critical to the success of their strategic initiatives, and nearly half of respondents cite communication as an integral and active component of their strategic planning and execution process. Project managers see it similarly from their side as well. According to PMI’s Pulse research, 55 percent of project managers agree that effective communication to all stakeholders is the most critical success factor in project management. As we all know, not all projects succeed. On average, two in five projects do not meet their original goals and business intent, and one-half of those unsuccessful projects are related to ineffective communication. Results reveal that while all aspects of project communication can be challenging to public agencies, the biggest problem areas are: A gap in understanding the business benefits. Challenges surrounding the language used to deliver project-related information, which is often unclear and peppered with project management jargon. Public agencies -- federal, state, and local -- have difficulty communicating with the appropriate levels with clarity and detail. This difficulty is likely exacerbated by the divide between each key audience and its understanding of project-specific, technical language. For those involved in public sector project and portfolio management, I would be interested to hear your thoughts and please visit Primavera EPPM solutions for public sector.

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  • Provocative Tweets From the Dachis Social Business Summit

    - by Mike Stiles
    On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging.  Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data?  Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared.  People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising.  Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was.  That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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