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• ASP.NET exception gives irrelevant stack trace on YSOD, very challenging!

  - by pootow

  Here is the YSOD: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [SqlException (0x80131904): Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.] System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) +428 System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) +65 System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) +117 System.Data.SqlClient.SqlConnection.Open() +122 ECommerce.PMethod.Sql.SqlConns.Open() +78 ECommerce.PMethod.Sql.SqlConns..ctor() +120 ECommerce.login.DatasInfo.Proc.UserCenter.IsLogin(String UserGUID, Int32 UserID) +49 ECommerce.login.Rules.Users.UserLogin.isLogin() +44 Config.isUserLogined() +5 Shopping_Shopping.Page_Load(Object sender, EventArgs e) +10 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35 System.Web.UI.Control.OnLoad(EventArgs e) +99 System.Web.UI.Control.LoadRecursive() +50 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627 [TypeInitializationException: The type initializer for 'ECommerce.ERP.DAL.DBConn' threw an exception.] ECommerce.ERP.DAL.DBConn.get_ConnString() +0 [ObjectDefinitionStoreException: Factory method 'System.String get_ConnString()' threw an Exception.] Spring.Objects.Factory.Support.SimpleInstantiationStrategy.Instantiate(RootObjectDefinition definition, String name, IObjectFactory factory, MethodInfo factoryMethod, Object[] arguments) +257 Spring.Objects.Factory.Support.ConstructorResolver.InstantiateUsingFactoryMethod(String name, RootObjectDefinition definition, Object[] arguments) +624 Spring.Objects.Factory.Support.AbstractAutowireCapableObjectFactory.InstantiateUsingFactoryMethod(String name, RootObjectDefinition definition, Object[] arguments) +60 Spring.Objects.Factory.Support.AbstractAutowireCapableObjectFactory.CreateObjectInstance(String objectName, RootObjectDefinition objectDefinition, Object[] arguments) +56 Spring.Objects.Factory.Support.AbstractAutowireCapableObjectFactory.InstantiateObject(String name, RootObjectDefinition definition, Object[] arguments, Boolean allowEagerCaching, Boolean suppressConfigure) +436 [ObjectCreationException: Error thrown by a dependency of object 'styleService' defined in 'assembly [ECommerce.Services.Impl, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null], resource [ECommerce.Services.Impl.AppContext.xml] line 56' : Initialization of object failed : Factory method 'System.String get_ConnString()' threw an Exception. while resolving 'constructor argument with name promotionservice' to 'promotionService' defined in 'assembly [ECommerce.Services.Impl, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null], resource [ECommerce.Services.Impl.AppContext.xml] line 31' while resolving 'constructor argument with name domainservice' to 'promotionDomainService' defined in 'assembly [ECommerce.Domain, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null], resource [ECommerce.Domain.AppContext.xml] line 20' while resolving 'constructor argument with name promotionrepos' to 'promotionRepos' defined in 'assembly [ECommerce.Data.AdoNet, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null], resource [ECommerce.Data.AdoNet.AppContext.xml] line 34' while resolving 'constructor argument with name connstr' to 'ECommerce.ERP.DAL.DBConn#389F399' defined in 'assembly [ECommerce.Data.AdoNet, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null], resource [ECommerce.Data.AdoNet.AppContext.xml] line 34'] Spring.Objects.Factory.Support.ObjectDefinitionValueResolver.ResolveReference(IObjectDefinition definition, String name, String argumentName, RuntimeObjectReference reference) +394 Spring.Objects.Factory.Support.ObjectDefinitionValueResolver.ResolvePropertyValue(String name, IObjectDefinition definition, String argumentName, Object argumentValue) +312 Spring.Objects.Factory.Support.ObjectDefinitionValueResolver.ResolveValueIfNecessary(String name, IObjectDefinition definition, String argumentName, Object argumentValue) +17 Spring.Objects.Factory.Support.ConstructorResolver.ResolveConstructorArguments(String objectName, RootObjectDefinition definition, ObjectWrapper wrapper, ConstructorArgumentValues cargs, ConstructorArgumentValues resolvedValues) +993 Spring.Objects.Factory.Support.ConstructorResolver.AutowireConstructor(String objectName, RootObjectDefinition rod, ConstructorInfo[] chosenCtors, Object[] explicitArgs) +171 Spring.Objects.Factory.Support.AbstractAutowireCapableObjectFactory.AutowireConstructor(String name, RootObjectDefinition definition, ConstructorInfo[] ctors, Object[] explicitArgs) +65 Spring.Objects.Factory.Support.AbstractAutowireCapableObjectFactory.CreateObjectInstance(String objectName, RootObjectDefinition objectDefinition, Object[] arguments) +161 Spring.Objects.Factory.Support.AbstractAutowireCapableObjectFactory.InstantiateObject(String name, RootObjectDefinition definition, Object[] arguments, Boolean allowEagerCaching, Boolean suppressConfigure) +636 Spring.Objects.Factory.Support.AbstractObjectFactory.CreateAndCacheSingletonInstance(String objectName, RootObjectDefinition objectDefinition, Object[] arguments) +174 Spring.Objects.Factory.Support.WebObjectFactory.CreateAndCacheSingletonInstance(String objectName, RootObjectDefinition objectDefinition, Object[] arguments) +150 Spring.Objects.Factory.Support.AbstractObjectFactory.GetObjectInternal(String name, Type requiredType, Object[] arguments, Boolean suppressConfigure) +990 Spring.Objects.Factory.Support.AbstractObjectFactory.GetObject(String name) +10 Spring.Context.Support.AbstractApplicationContext.GetObject(String name) +20 ECommerce.Common.ServiceLocator.GetService() +334 ECommerce.Mvc.Controllers.StylesController..ctor() +72 [TargetInvocationException: Exception has been thrown by the target of an invocation.] System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck) +0 System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache) +86 System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache) +230 System.Activator.CreateInstance(Type type, Boolean nonPublic) +67 System.Web.Mvc.DefaultControllerFactory.GetControllerInstance(RequestContext requestContext, Type controllerType) +80 [InvalidOperationException: An error occurred when trying to create a controller of type 'ECommerce.Mvc.Controllers.StylesController'. Make sure that the controller has a parameterless public constructor.] System.Web.Mvc.DefaultControllerFactory.GetControllerInstance(RequestContext requestContext, Type controllerType) +190 System.Web.Mvc.DefaultControllerFactory.CreateController(RequestContext requestContext, String controllerName) +68 System.Web.Mvc.MvcHandler.ProcessRequestInit(HttpContextBase httpContext, IController& controller, IControllerFactory& factory) +118 System.Web.Mvc.MvcHandler.BeginProcessRequest(HttpContextBase httpContext, AsyncCallback callback, Object state) +46 System.Web.Mvc.MvcHandler.BeginProcessRequest(HttpContext httpContext, AsyncCallback callback, Object state) +63 System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData) +13 System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +8677954 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +155 Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082 Question is: the first stack trace is irrelevant to others, what happened? Any ideas? Let me make this more clear: a MVC page uses the spring part trying to load a lazy-init service which constructor wants a connection string through a static property like this: <object id="promotionRepos" type="ECommerce.Data.AdoNet.Promotions.PromotionRepos, ECommerce.Data.AdoNet" lazy-init="true"> <constructor-arg name="provider"> <null /> </constructor-arg> <constructor-arg name="connStr"> <object type="ECommerce.ERP.DAL.DBConn, ECommerce.ERP.DAL" factory-method="get_ConnString" /> </constructor-arg> <property name="RefreshInterval" value="00:00:10" /> </object> the timeout part is some what irrelevent to all others. see this in the first exception: Shopping_Shopping.Page_Load(Object sender, EventArgs e) +10 it's another page at all. And also, ECommerce.PMethod.Sql.SqlConns.Open() uses its own connection string, not the one loaded by spring, it's different module from diffrent team. And I am sure the connection string is correct. And, this ysod cames up randomly. Sometimes nothing is wrong, and sometimes, it appears. I thought there could be something wrong with my database or the network/firewall, I will check it later, but now I want understand this tricky stack trace.

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• How to insert sub root node in xml file

  - by pravakar

  Hi guys hope all are doing good. I want to create one sub root node in my xml file like, <CapitalJobsList xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <JobAds> -- element to create <JobAd> <AdvertiserDetails> <AdvertiserId>718508549</AdvertiserId> <AdvertiserName>ABC</AdvertiserName> </AdvertiserDetails> <ConsultantDetails> <ContactName>Naga Divakar</ContactName> <ContactPhone>6239 7755</ContactPhone> <ContactEmail>[email protected]</ContactEmail> <ContactFax>12345678912</ContactFax> </ConsultantDetails> <JobAdDetails> <DateEntered>2009-10-03T21:09:35.500</DateEntered> <AdvertiserJobRef>83754865</AdvertiserJobRef> <Title>IT Operations Manager</Title> <DescriptionShort>Large scale/exciting projects Mentor and manage o...</DescriptionShort> <Description>Large scale/exciting projects Mentor and manage others Management/technical mix This is a fantastic opportunity to join a high profile client who is active across both the commercial and Government domain. As the IT Operations Manager you will be responsible for leading and mentoring a small team of Infrastructure Engineers to ensure the availability and performance of the IT infrastructure. You w</Description> <SalaryMin>0.00</SalaryMin> <SalaryMax>0.00</SalaryMax> <WorkType xsi:nil="true" /> <Location>) as [JobAd/JobAdDetails/Bullets], isnull(Job</Location> <PostCode>2600</PostCode> <ClosingDate>2009-11-01T00:00:00</ClosingDate> <Keywords xsi:nil="true" /> <ApplyEmail xsi:nil="true" /> <ApplyURL>http://jobview.careerone.com.au/GetJob.aspx?JobID=83754865</ApplyURL> </JobAdDetails> <JobAdOptions> <BlindPost xsi:nil="true" /> <AdFormatType xsi:nil="true" /> <AdTemplateName xsi:nil="true" /> <ShowContactDetails xsi:nil="true" /> <ShowSalary xsi:nil="true" /> <HasVideo xsi:nil="true" /> <ResumeRequired>1</ResumeRequired> <ResidentsOnly>0</ResidentsOnly> </JobAdOptions> <CategoryList> <Category xsi:nil="true" /> </CategoryList> <RegionsList> <Region>ACT</Region> </RegionsList> <LevelsList> <Level xsi:nil="true" /> </LevelsList> </JobAd> <JobAd> <AdvertiserDetails> <AdvertiserId>718508549</AdvertiserId> <AdvertiserName>ABC</AdvertiserName> </AdvertiserDetails> <ConsultantDetails> <ContactName>Naga Divakar</ContactName> <ContactPhone>6239 7755</ContactPhone> <ContactEmail>[email protected]</ContactEmail> <ContactFax>12345678912</ContactFax> </ConsultantDetails> <JobAdDetails> <DateEntered>2009-10-03T21:09:35.530</DateEntered> <AdvertiserJobRef>83731488</AdvertiserJobRef> <Title>SAP Developers Required in Canberra - 12 month contract</Title> <DescriptionShort>My client, a large government department in Canbe...</DescriptionShort> <Description>My client, a large government department in Canberra, seeks two SAP Developers for 12 month ongoing contracts. Two SAP Developers Required Expert level ABAP programming skills Large SAP landscape - SAP R/3, SAP Web, SAP BI, SAP ITS My client, a large government department in Canberra, seeks two SAP Developers for 12 month ongoing contracts. My client is a large government department in Canberra, a</Description> <SalaryMin>0.00</SalaryMin> <SalaryMax>0.00</SalaryMax> <WorkType xsi:nil="true" /> <Location>) as [JobAd/JobAdDetails/Bullets], isnull(Job</Location> <PostCode>2600</PostCode> <ClosingDate>2009-11-01T00:00:00</ClosingDate> <Keywords xsi:nil="true" /> <ApplyEmail xsi:nil="true" /> <ApplyURL>http://jobview.careerone.com.au/GetJob.aspx?JobID=83731488</ApplyURL> </JobAdDetails> <JobAdOptions> <BlindPost xsi:nil="true" /> <AdFormatType xsi:nil="true" /> <AdTemplateName xsi:nil="true" /> <ShowContactDetails xsi:nil="true" /> <ShowSalary xsi:nil="true" /> <HasVideo xsi:nil="true" /> <ResumeRequired>1</ResumeRequired> <ResidentsOnly>0</ResidentsOnly> </JobAdOptions> <CategoryList> <Category xsi:nil="true" /> </CategoryList> <RegionsList> <Region>ACT</Region> </RegionsList> <LevelsList> <Level xsi:nil="true" /> </LevelsList> </JobAd> </JobAds> </CapitalJobsList> I have used the sql query for xml path like: select r.advid as [JobAd/AdvertiserDetails/AdvertiserId], CompanyName as [JobAd/AdvertiserDetails/AdvertiserName], firstname +'' ''+ lastname as [JobAd/ConsultantDetails/ContactName], WorkPhone as [JobAd/ConsultantDetails/ContactPhone], AdvEmail as [JobAd/ConsultantDetails/ContactEmail], FaxNo as [JobAd/ConsultantDetails/ContactFax], Job_CreatedDate as [JobAd/JobAdDetails/DateEntered], Job_Id as [JobAd/JobAdDetails/AdvertiserJobRef], Job_Title as [JobAd/JobAdDetails/Title], substring(Job_Description,0,50)+''...'' as [JobAd/JobAdDetails/DescriptionShort], Job_Description as [JobAd/JobAdDetails/Description], CONVERT(DECIMAL(10,2),MinSalary) as [JobAd/JobAdDetails/SalaryMin], CONVERT(DECIMAL(10,2),MaxSalary) as [JobAd/JobAdDetails/SalaryMax], Job_Type as [JobAd/JobAdDetails/WorkType], isnull(Job_Bullets,'') as [JobAd/JobAdDetails/Bullets], isnull(Job_Location,'') as [JobAd/JobAdDetails/Location], Job_PostCode as [JobAd/JobAdDetails/PostCode], Job_ExpireDate as [JobAd/JobAdDetails/ClosingDate], Job_Keywords as [JobAd/JobAdDetails/Keywords], ApplyEmail as [JobAd/JobAdDetails/ApplyEmail], Job_BrandURL+Job_Id as [JobAd/JobAdDetails/ApplyURL], BlindPost as [JobAd/JobAdOptions/BlindPost], AdFormatType as [JobAd/JobAdOptions/AdFormatType], AdTemplateName as [JobAd/JobAdOptions/AdTemplateName], ShowContactDetails as [JobAd/JobAdOptions/ShowContactDetails], ShowSalary as [JobAd/JobAdOptions/ShowSalary], HasVideo as [JobAd/JobAdOptions/HasVideo], ResumeRequired as [JobAd/JobAdOptions/ResumeRequired], ResidentsOnly as [JobAd/JobAdOptions/ResidentsOnly], Job_Category as [JobAd/CategoryList/Category], Job_Location_State as [JobAd/RegionsList/Region], [Level] as [JobAd/LevelsList/Level] from DR_Adv_Registration r, DR_CareerOne_ACTJobs j where r.Advid = j.Advid and job_location_city like(''%'+''+ @City +''+'%'') and job_location_state in('''+ @State +''') and job_status=1 for xml path(''''), Root(''CapitalJobsList''),ELEMENTS XSINIL So, suggest me how to get the sub root node. Thanks in advance

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• Using R to Analyze G1GC Log Files

  - by user12620111

  Using R to Analyze G1GC Log Files body, td { font-family: sans-serif; background-color: white; font-size: 12px; margin: 8px; } tt, code, pre { font-family: 'DejaVu Sans Mono', 'Droid Sans Mono', 'Lucida Console', Consolas, Monaco, monospace; } h1 { font-size:2.2em; } h2 { font-size:1.8em; } h3 { font-size:1.4em; } h4 { font-size:1.0em; } h5 { font-size:0.9em; } h6 { font-size:0.8em; } a:visited { color: rgb(50%, 0%, 50%); } pre { margin-top: 0; max-width: 95%; border: 1px solid #ccc; white-space: pre-wrap; } pre code { display: block; padding: 0.5em; } code.r, code.cpp { background-color: #F8F8F8; } table, td, th { border: none; } blockquote { color:#666666; margin:0; padding-left: 1em; border-left: 0.5em #EEE solid; } hr { height: 0px; border-bottom: none; border-top-width: thin; border-top-style: dotted; border-top-color: #999999; } @media print { * { background: transparent !important; color: black !important; filter:none !important; -ms-filter: none !important; } body { 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  Using R to Analyze G1GC Log Files   Using R to Analyze G1GC Log Files Introduction Working in Oracle Platform Integration gives an engineer opportunities to work on a wide array of technologies. My team’s goal is to make Oracle applications run best on the Solaris/SPARC platform. When looking for bottlenecks in a modern applications, one needs to be aware of not only how the CPUs and operating system are executing, but also network, storage, and in some cases, the Java Virtual Machine. I was recently presented with about 1.5 GB of Java Garbage First Garbage Collector log file data. If you’re not familiar with the subject, you might want to review Garbage First Garbage Collector Tuning by Monica Beckwith. The customer had been running Java HotSpot 1.6.0_31 to host a web application server. I was told that the Solaris/SPARC server was running a Java process launched using a commmand line that included the following flags: -d64 -Xms9g -Xmx9g -XX:+UseG1GC -XX:MaxGCPauseMillis=200 -XX:InitiatingHeapOccupancyPercent=80 -XX:PermSize=256m -XX:MaxPermSize=256m -XX:+PrintGC -XX:+PrintGCTimeStamps -XX:+PrintHeapAtGC -XX:+PrintGCDateStamps -XX:+PrintFlagsFinal -XX:+DisableExplicitGC -XX:+UnlockExperimentalVMOptions -XX:ParallelGCThreads=8 Several sources on the internet indicate that if I were to print out the 1.5 GB of log files, it would require enough paper to fill the bed of a pick up truck. Of course, it would be fruitless to try to scan the log files by hand. Tools will be required to summarize the contents of the log files. Others have encountered large Java garbage collection log files. There are existing tools to analyze the log files: IBM’s GC toolkit The chewiebug GCViewer gchisto HPjmeter Instead of using one of the other tools listed, I decide to parse the log files with standard Unix tools, and analyze the data with R. Data Cleansing The log files arrived in two different formats. I guess that the difference is that one set of log files was generated using a more verbose option, maybe -XX:+PrintHeapAtGC, and the other set of log files was generated without that option. Format 1 In some of the log files, the log files with the less verbose format, a single trace, i.e. the report of a singe garbage collection event, looks like this: {Heap before GC invocations=12280 (full 61): garbage-first heap total 9437184K, used 7499918K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) region size 4096K, 1 young (4096K), 0 survivors (0K) compacting perm gen total 262144K, used 144077K [0xffffffff40000000, 0xffffffff50000000, 0xffffffff50000000) the space 262144K, 54% used [0xffffffff40000000, 0xffffffff48cb3758, 0xffffffff48cb3800, 0xffffffff50000000) No shared spaces configured. 2014-05-14T07:24:00.988-0700: 60586.353: [GC pause (young) 7324M->7320M(9216M), 0.1567265 secs] Heap after GC invocations=12281 (full 61): garbage-first heap total 9437184K, used 7496533K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) region size 4096K, 0 young (0K), 0 survivors (0K) compacting perm gen total 262144K, used 144077K [0xffffffff40000000, 0xffffffff50000000, 0xffffffff50000000) the space 262144K, 54% used [0xffffffff40000000, 0xffffffff48cb3758, 0xffffffff48cb3800, 0xffffffff50000000) No shared spaces configured. } A simple grep can be used to extract a summary: $ grep "\[ GC pause (young" g1gc.log 2014-05-13T13:24:35.091-0700: 3.109: [GC pause (young) 20M->5029K(9216M), 0.0146328 secs] 2014-05-13T13:24:35.440-0700: 3.459: [GC pause (young) 9125K->6077K(9216M), 0.0086723 secs] 2014-05-13T13:24:37.581-0700: 5.599: [GC pause (young) 25M->8470K(9216M), 0.0203820 secs] 2014-05-13T13:24:42.686-0700: 10.704: [GC pause (young) 44M->15M(9216M), 0.0288848 secs] 2014-05-13T13:24:48.941-0700: 16.958: [GC pause (young) 51M->20M(9216M), 0.0491244 secs] 2014-05-13T13:24:56.049-0700: 24.066: [GC pause (young) 92M->26M(9216M), 0.0525368 secs] 2014-05-13T13:25:34.368-0700: 62.383: [GC pause (young) 602M->68M(9216M), 0.1721173 secs] But that format wasn't easily read into R, so I needed to be a bit more tricky. I used the following Unix command to create a summary file that was easy for R to read. $ echo "SecondsSinceLaunch BeforeSize AfterSize TotalSize RealTime" $ grep "\[GC pause (young" g1gc.log | grep -v mark | sed -e 's/[A-SU-z\(\),]/ /g' -e 's/->/ /' -e 's/: / /g' | more SecondsSinceLaunch BeforeSize AfterSize TotalSize RealTime 2014-05-13T13:24:35.091-0700 3.109 20 5029 9216 0.0146328 2014-05-13T13:24:35.440-0700 3.459 9125 6077 9216 0.0086723 2014-05-13T13:24:37.581-0700 5.599 25 8470 9216 0.0203820 2014-05-13T13:24:42.686-0700 10.704 44 15 9216 0.0288848 2014-05-13T13:24:48.941-0700 16.958 51 20 9216 0.0491244 2014-05-13T13:24:56.049-0700 24.066 92 26 9216 0.0525368 2014-05-13T13:25:34.368-0700 62.383 602 68 9216 0.1721173 Format 2 In some of the log files, the log files with the more verbose format, a single trace, i.e. the report of a singe garbage collection event, was more complicated than Format 1. Here is a text file with an example of a single G1GC trace in the second format. As you can see, it is quite complicated. It is nice that there is so much information available, but the level of detail can be overwhelming. I wrote this awk script (download) to summarize each trace on a single line. #!/usr/bin/env awk -f BEGIN { printf("SecondsSinceLaunch IncrementalCount FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize\n") } ###################### # Save count data from lines that are at the start of each G1GC trace. # Each trace starts out like this: # {Heap before GC invocations=14 (full 0): # garbage-first heap total 9437184K, used 325496K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) ###################### /{Heap.*full/{ gsub ( "\\)" , "" ); nf=split($0,a,"="); split(a[2],b," "); getline; if ( match($0, "first") ) { G1GC=1; IncrementalCount=b[1]; FullCount=substr( b[3], 1, length(b[3])-1 ); } else { G1GC=0; } } ###################### # Pull out time stamps that are in lines with this format: # 2014-05-12T14:02:06.025-0700: 94.312: [GC pause (young), 0.08870154 secs] ###################### /GC pause/ { DateTime=$1; SecondsSinceLaunch=substr($2, 1, length($2)-1); } ###################### # Heap sizes are in lines that look like this: # [ 4842M->4838M(9216M)] ###################### /\[ .*]$/ { gsub ( "\\[" , "" ); gsub ( "\ \]" , "" ); gsub ( "->" , " " ); gsub ( "\\( " , " " ); gsub ( "\ \)" , " " ); split($0,a," "); if ( split(a[1],b,"M") > 1 ) {BeforeSize=b[1]*1024;} if ( split(a[1],b,"K") > 1 ) {BeforeSize=b[1];} if ( split(a[2],b,"M") > 1 ) {AfterSize=b[1]*1024;} if ( split(a[2],b,"K") > 1 ) {AfterSize=b[1];} if ( split(a[3],b,"M") > 1 ) {TotalSize=b[1]*1024;} if ( split(a[3],b,"K") > 1 ) {TotalSize=b[1];} } ###################### # Emit an output line when you find input that looks like this: # [Times: user=1.41 sys=0.08, real=0.24 secs] ###################### /\[Times/ { if (G1GC==1) { gsub ( "," , "" ); split($2,a,"="); UserTime=a[2]; split($3,a,"="); SysTime=a[2]; split($4,a,"="); RealTime=a[2]; print DateTime,SecondsSinceLaunch,IncrementalCount,FullCount,UserTime,SysTime,RealTime,BeforeSize,AfterSize,TotalSize; G1GC=0; } } The resulting summary is about 25X smaller that the original file, but still difficult for a human to digest. SecondsSinceLaunch IncrementalCount FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ... 2014-05-12T18:36:34.669-0700: 3985.744 561 0 0.57 0.06 0.16 1724416 1720320 9437184 2014-05-12T18:36:34.839-0700: 3985.914 562 0 0.51 0.06 0.19 1724416 1720320 9437184 2014-05-12T18:36:35.069-0700: 3986.144 563 0 0.60 0.04 0.27 1724416 1721344 9437184 2014-05-12T18:36:35.354-0700: 3986.429 564 0 0.33 0.04 0.09 1725440 1722368 9437184 2014-05-12T18:36:35.545-0700: 3986.620 565 0 0.58 0.04 0.17 1726464 1722368 9437184 2014-05-12T18:36:35.726-0700: 3986.801 566 0 0.43 0.05 0.12 1726464 1722368 9437184 2014-05-12T18:36:35.856-0700: 3986.930 567 0 0.30 0.04 0.07 1726464 1723392 9437184 2014-05-12T18:36:35.947-0700: 3987.023 568 0 0.61 0.04 0.26 1727488 1723392 9437184 2014-05-12T18:36:36.228-0700: 3987.302 569 0 0.46 0.04 0.16 1731584 1724416 9437184 Reading the Data into R Once the GC log data had been cleansed, either by processing the first format with the shell script, or by processing the second format with the awk script, it was easy to read the data into R. g1gc.df = read.csv("summary.txt", row.names = NULL, stringsAsFactors=FALSE,sep="") str(g1gc.df) ## 'data.frame': 8307 obs. of 10 variables: ## $ row.names : chr "2014-05-12T14:00:32.868-0700:" "2014-05-12T14:00:33.179-0700:" "2014-05-12T14:00:33.677-0700:" "2014-05-12T14:00:35.538-0700:" ... ## $ SecondsSinceLaunch: num 1.16 1.47 1.97 3.83 6.1 ... ## $ IncrementalCount : int 0 1 2 3 4 5 6 7 8 9 ... ## $ FullCount : int 0 0 0 0 0 0 0 0 0 0 ... ## $ UserTime : num 0.11 0.05 0.04 0.21 0.08 0.26 0.31 0.33 0.34 0.56 ... ## $ SysTime : num 0.04 0.01 0.01 0.05 0.01 0.06 0.07 0.06 0.07 0.09 ... ## $ RealTime : num 0.02 0.02 0.01 0.04 0.02 0.04 0.05 0.04 0.04 0.06 ... ## $ BeforeSize : int 8192 5496 5768 22528 24576 43008 34816 53248 55296 93184 ... ## $ AfterSize : int 1400 1672 2557 4907 7072 14336 16384 18432 19456 21504 ... ## $ TotalSize : int 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 ... head(g1gc.df) ## row.names SecondsSinceLaunch IncrementalCount ## 1 2014-05-12T14:00:32.868-0700: 1.161 0 ## 2 2014-05-12T14:00:33.179-0700: 1.472 1 ## 3 2014-05-12T14:00:33.677-0700: 1.969 2 ## 4 2014-05-12T14:00:35.538-0700: 3.830 3 ## 5 2014-05-12T14:00:37.811-0700: 6.103 4 ## 6 2014-05-12T14:00:41.428-0700: 9.720 5 ## FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ## 1 0 0.11 0.04 0.02 8192 1400 9437184 ## 2 0 0.05 0.01 0.02 5496 1672 9437184 ## 3 0 0.04 0.01 0.01 5768 2557 9437184 ## 4 0 0.21 0.05 0.04 22528 4907 9437184 ## 5 0 0.08 0.01 0.02 24576 7072 9437184 ## 6 0 0.26 0.06 0.04 43008 14336 9437184 Basic Statistics Once the data has been read into R, simple statistics are very easy to generate. All of the numbers from high school statistics are available via simple commands. For example, generate a summary of every column: summary(g1gc.df) ## row.names SecondsSinceLaunch IncrementalCount FullCount ## Length:8307 Min. : 1 Min. : 0 Min. : 0.0 ## Class :character 1st Qu.: 9977 1st Qu.:2048 1st Qu.: 0.0 ## Mode :character Median :12855 Median :4136 Median : 12.0 ## Mean :12527 Mean :4156 Mean : 31.6 ## 3rd Qu.:15758 3rd Qu.:6262 3rd Qu.: 61.0 ## Max. :55484 Max. :8391 Max. :113.0 ## UserTime SysTime RealTime BeforeSize ## Min. :0.040 Min. :0.0000 Min. : 0.0 Min. : 5476 ## 1st Qu.:0.470 1st Qu.:0.0300 1st Qu.: 0.1 1st Qu.:5137920 ## Median :0.620 Median :0.0300 Median : 0.1 Median :6574080 ## Mean :0.751 Mean :0.0355 Mean : 0.3 Mean :5841855 ## 3rd Qu.:0.920 3rd Qu.:0.0400 3rd Qu.: 0.2 3rd Qu.:7084032 ## Max. :3.370 Max. :1.5600 Max. :488.1 Max. :8696832 ## AfterSize TotalSize ## Min. : 1380 Min. :9437184 ## 1st Qu.:5002752 1st Qu.:9437184 ## Median :6559744 Median :9437184 ## Mean :5785454 Mean :9437184 ## 3rd Qu.:7054336 3rd Qu.:9437184 ## Max. :8482816 Max. :9437184 Q: What is the total amount of User CPU time spent in garbage collection? sum(g1gc.df$UserTime) ## [1] 6236 As you can see, less than two hours of CPU time was spent in garbage collection. Is that too much? To find the percentage of time spent in garbage collection, divide the number above by total_elapsed_time*CPU_count. In this case, there are a lot of CPU’s and it turns out the the overall amount of CPU time spent in garbage collection isn’t a problem when viewed in isolation. When calculating rates, i.e. events per unit time, you need to ask yourself if the rate is homogenous across the time period in the log file. Does the log file include spikes of high activity that should be separately analyzed? Averaging in data from nights and weekends with data from business hours may alias problems. If you have a reason to suspect that the garbage collection rates include peaks and valleys that need independent analysis, see the “Time Series” section, below. Q: How much garbage is collected on each pass? The amount of heap space that is recovered per GC pass is surprisingly low: At least one collection didn’t recover any data. (“Min.=0”) 25% of the passes recovered 3MB or less. (“1st Qu.=3072”) Half of the GC passes recovered 4MB or less. (“Median=4096”) The average amount recovered was 56MB. (“Mean=56390”) 75% of the passes recovered 36MB or less. (“3rd Qu.=36860”) At least one pass recovered 2GB. (“Max.=2121000”) g1gc.df$Delta = g1gc.df$BeforeSize - g1gc.df$AfterSize summary(g1gc.df$Delta) ## Min. 1st Qu. Median Mean 3rd Qu. Max. ## 0 3070 4100 56400 36900 2120000 Q: What is the maximum User CPU time for a single collection? The worst garbage collection (“Max.”) is many standard deviations away from the mean. The data appears to be right skewed. summary(g1gc.df$UserTime) ## Min. 1st Qu. Median Mean 3rd Qu. Max. ## 0.040 0.470 0.620 0.751 0.920 3.370 sd(g1gc.df$UserTime) ## [1] 0.3966 Basic Graphics Once the data is in R, it is trivial to plot the data with formats including dot plots, line charts, bar charts (simple, stacked, grouped), pie charts, boxplots, scatter plots histograms, and kernel density plots. Histogram of User CPU Time per Collection I don't think that this graph requires any explanation. hist(g1gc.df$UserTime, main="User CPU Time per Collection", xlab="Seconds", ylab="Frequency") Box plot to identify outliers When the initial data is viewed with a box plot, you can see the one crazy outlier in the real time per GC. Save this data point for future analysis and drop the outlier so that it’s not throwing off our statistics. Now the box plot shows many outliers, which will be examined later, using times series analysis. Notice that the scale of the x-axis changes drastically once the crazy outlier is removed. par(mfrow=c(2,1)) boxplot(g1gc.df$UserTime,g1gc.df$SysTime,g1gc.df$RealTime, main="Box Plot of Time per GC\n(dominated by a crazy outlier)", names=c("usr","sys","elapsed"), xlab="Seconds per GC", ylab="Time (Seconds)", horizontal = TRUE, outcol="red") crazy.outlier.df=g1gc.df[g1gc.df$RealTime > 400,] g1gc.df=g1gc.df[g1gc.df$RealTime < 400,] boxplot(g1gc.df$UserTime,g1gc.df$SysTime,g1gc.df$RealTime, main="Box Plot of Time per GC\n(crazy outlier excluded)", names=c("usr","sys","elapsed"), xlab="Seconds per GC", ylab="Time (Seconds)", horizontal = TRUE, outcol="red") box(which = "outer", lty = "solid") Here is the crazy outlier for future analysis: crazy.outlier.df ## row.names SecondsSinceLaunch IncrementalCount ## 8233 2014-05-12T23:15:43.903-0700: 20741 8316 ## FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ## 8233 112 0.55 0.42 488.1 8381440 8235008 9437184 ## Delta ## 8233 146432 R Time Series Data To analyze the garbage collection as a time series, I’ll use Z’s Ordered Observations (zoo). “zoo is the creator for an S3 class of indexed totally ordered observations which includes irregular time series.” require(zoo) ## Loading required package: zoo ## ## Attaching package: 'zoo' ## ## The following objects are masked from 'package:base': ## ## as.Date, as.Date.numeric head(g1gc.df[,1]) ## [1] "2014-05-12T14:00:32.868-0700:" "2014-05-12T14:00:33.179-0700:" ## [3] "2014-05-12T14:00:33.677-0700:" "2014-05-12T14:00:35.538-0700:" ## [5] "2014-05-12T14:00:37.811-0700:" "2014-05-12T14:00:41.428-0700:" options("digits.secs"=3) times=as.POSIXct( g1gc.df[,1], format="%Y-%m-%dT%H:%M:%OS%z:") g1gc.z = zoo(g1gc.df[,-c(1)], order.by=times) head(g1gc.z) ## SecondsSinceLaunch IncrementalCount FullCount ## 2014-05-12 17:00:32.868 1.161 0 0 ## 2014-05-12 17:00:33.178 1.472 1 0 ## 2014-05-12 17:00:33.677 1.969 2 0 ## 2014-05-12 17:00:35.538 3.830 3 0 ## 2014-05-12 17:00:37.811 6.103 4 0 ## 2014-05-12 17:00:41.427 9.720 5 0 ## UserTime SysTime RealTime BeforeSize AfterSize ## 2014-05-12 17:00:32.868 0.11 0.04 0.02 8192 1400 ## 2014-05-12 17:00:33.178 0.05 0.01 0.02 5496 1672 ## 2014-05-12 17:00:33.677 0.04 0.01 0.01 5768 2557 ## 2014-05-12 17:00:35.538 0.21 0.05 0.04 22528 4907 ## 2014-05-12 17:00:37.811 0.08 0.01 0.02 24576 7072 ## 2014-05-12 17:00:41.427 0.26 0.06 0.04 43008 14336 ## TotalSize Delta ## 2014-05-12 17:00:32.868 9437184 6792 ## 2014-05-12 17:00:33.178 9437184 3824 ## 2014-05-12 17:00:33.677 9437184 3211 ## 2014-05-12 17:00:35.538 9437184 17621 ## 2014-05-12 17:00:37.811 9437184 17504 ## 2014-05-12 17:00:41.427 9437184 28672 Example of Two Benchmark Runs in One Log File The data in the following graph is from a different log file, not the one of primary interest to this article. I’m including this image because it is an example of idle periods followed by busy periods. It would be uninteresting to average the rate of garbage collection over the entire log file period. More interesting would be the rate of garbage collect in the two busy periods. Are they the same or different? Your production data may be similar, for example, bursts when employees return from lunch and idle times on weekend evenings, etc. Once the data is in an R Time Series, you can analyze isolated time windows. Clipping the Time Series data Flashing back to our test case… Viewing the data as a time series is interesting. You can see that the work intensive time period is between 9:00 PM and 3:00 AM. Lets clip the data to the interesting period:     par(mfrow=c(2,1)) plot(g1gc.z$UserTime, type="h", main="User Time per GC\nTime: Complete Log File", xlab="Time of Day", ylab="CPU Seconds per GC", col="#1b9e77") clipped.g1gc.z=window(g1gc.z, start=as.POSIXct("2014-05-12 21:00:00"), end=as.POSIXct("2014-05-13 03:00:00")) plot(clipped.g1gc.z$UserTime, type="h", main="User Time per GC\nTime: Limited to Benchmark Execution", xlab="Time of Day", ylab="CPU Seconds per GC", col="#1b9e77") box(which = "outer", lty = "solid") Cumulative Incremental and Full GC count Here is the cumulative incremental and full GC count. When the line is very steep, it indicates that the GCs are repeating very quickly. Notice that the scale on the Y axis is different for full vs. incremental. plot(clipped.g1gc.z[,c(2:3)], main="Cumulative Incremental and Full GC count", xlab="Time of Day", col="#1b9e77") GC Analysis of Benchmark Execution using Time Series data In the following series of 3 graphs: The “After Size” show the amount of heap space in use after each garbage collection. Many Java objects are still referenced, i.e. alive, during each garbage collection. This may indicate that the application has a memory leak, or may indicate that the application has a very large memory footprint. Typically, an application's memory footprint plateau's in the early stage of execution. One would expect this graph to have a flat top. The steep decline in the heap space may indicate that the application crashed after 2:00. The second graph shows that the outliers in real execution time, discussed above, occur near 2:00. when the Java heap seems to be quite full. The third graph shows that Full GCs are infrequent during the first few hours of execution. The rate of Full GC's, (the slope of the cummulative Full GC line), changes near midnight.   plot(clipped.g1gc.z[,c("AfterSize","RealTime","FullCount")], xlab="Time of Day", col=c("#1b9e77","red","#1b9e77")) GC Analysis of heap recovered Each GC trace includes the amount of heap space in use before and after the individual GC event. During garbage coolection, unreferenced objects are identified, the space holding the unreferenced objects is freed, and thus, the difference in before and after usage indicates how much space has been freed. The following box plot and bar chart both demonstrate the same point - the amount of heap space freed per garbage colloection is surprisingly low. par(mfrow=c(2,1)) boxplot(as.vector(clipped.g1gc.z$Delta), main="Amount of Heap Recovered per GC Pass", xlab="Size in KB", horizontal = TRUE, col="red") hist(as.vector(clipped.g1gc.z$Delta), main="Amount of Heap Recovered per GC Pass", xlab="Size in KB", breaks=100, col="red") box(which = "outer", lty = "solid") This graph is the most interesting. The dark blue area shows how much heap is occupied by referenced Java objects. This represents memory that holds live data. The red fringe at the top shows how much data was recovered after each garbage collection. barplot(clipped.g1gc.z[,c("AfterSize","Delta")], col=c("#7570b3","#e7298a"), xlab="Time of Day", border=NA) legend("topleft", c("Live Objects","Heap Recovered on GC"), fill=c("#7570b3","#e7298a")) box(which = "outer", lty = "solid") When I discuss the data in the log files with the customer, I will ask for an explaination for the large amount of referenced data resident in the Java heap. There are two are posibilities: There is a memory leak and the amount of space required to hold referenced objects will continue to grow, limited only by the maximum heap size. After the maximum heap size is reached, the JVM will throw an “Out of Memory” exception every time that the application tries to allocate a new object. If this is the case, the aplication needs to be debugged to identify why old objects are referenced when they are no longer needed. The application has a legitimate requirement to keep a large amount of data in memory. The customer may want to further increase the maximum heap size. Another possible solution would be to partition the application across multiple cluster nodes, where each node has responsibility for managing a unique subset of the data. Conclusion In conclusion, R is a very powerful tool for the analysis of Java garbage collection log files. The primary difficulty is data cleansing so that information can be read into an R data frame. Once the data has been read into R, a rich set of tools may be used for thorough evaluation.

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• FreeBSD performance tuning. Sysctls, loader.conf, kernel

  - by SaveTheRbtz

  I wanted to share knowledge of tuning FreeBSD via sysctl.conf/loader.conf/KENCONF. It was initially based on Igor Sysoev's (author of nginx) presentation about FreeBSD tuning up to 100,000-200,000 active connections. Tunings are for FreeBSD-CURRENT. Since 7.2 amd64 some of them are tuned well by default. Prior 7.0 some of them are boot only (set via /boot/loader.conf) or does not exist at all. sysctl.conf: # No zero mapping feature # May break wine # (There are also reports about broken samba3) #security.bsd.map_at_zero=0 # If you have really busy webserver with apache13 you may run out of processes #kern.maxproc=10000 # Same for servers with apache2 / Pound #kern.threads.max_threads_per_proc=4096 # Max. backlog size kern.ipc.somaxconn=4096 # Shared memory // 7.2+ can use shared memory > 2Gb kern.ipc.shmmax=2147483648 # Sockets kern.ipc.maxsockets=204800 # Can cause this on older kernels: # http://old.nabble.com/Significant-performance-regression-for-increased-maxsockbuf-on-8.0-RELEASE-tt26745981.html#a26745981 ) kern.ipc.maxsockbuf=10485760 # Mbuf 2k clusters (on amd64 7.2+ 25600 is default) # For such high value vm.kmem_size must be increased to 3G kern.ipc.nmbclusters=262144 # Jumbo pagesize(_SC_PAGESIZE) clusters # Used as general packet storage for jumbo frames # can be monitored via `netstat -m` #kern.ipc.nmbjumbop=262144 # Jumbo 9k/16k clusters # If you are using them #kern.ipc.nmbjumbo9=65536 #kern.ipc.nmbjumbo16=32768 # For lower latency you can decrease scheduler's maximum time slice # default: stathz/10 (~ 13) #kern.sched.slice=1 # Increase max command-line length showed in `ps` (e.g for Tomcat/Java) # Default is PAGE_SIZE / 16 or 256 on x86 # This avoids commands to be presented as [executable] in `ps` # For more info see: http://www.freebsd.org/cgi/query-pr.cgi?pr=120749 kern.ps_arg_cache_limit=4096 # Every socket is a file, so increase them kern.maxfiles=204800 kern.maxfilesperproc=200000 kern.maxvnodes=200000 # On some systems HPET is almost 2 times faster than default ACPI-fast # Useful on systems with lots of clock_gettime / gettimeofday calls # See http://old.nabble.com/ACPI-fast-default-timecounter,-but-HPET-83--faster-td23248172.html # After revision 222222 HPET became default: http://svnweb.freebsd.org/base?view=revision&revision=222222 kern.timecounter.hardware=HPET # Small receive space, only usable on http-server, on file server this # should be increased to 65535 or even more #net.inet.tcp.recvspace=8192 # This is useful on Fat-Long-Pipes #net.inet.tcp.recvbuf_max=10485760 #net.inet.tcp.recvbuf_inc=65535 # Small send space is useful for http servers that serve small files # Autotuned since 7.x net.inet.tcp.sendspace=16384 # This is useful on Fat-Long-Pipes #net.inet.tcp.sendbuf_max=10485760 #net.inet.tcp.sendbuf_inc=65535 # Turn off receive autotuning # You can play with it. #net.inet.tcp.recvbuf_auto=0 #net.inet.tcp.sendbuf_auto=0 # This should be enabled if you going to use big spaces (>64k) # Also timestamp field is useful when using syncookies net.inet.tcp.rfc1323=1 # Turn this off on high-speed, lossless connections (LAN 1Gbit+) # If you set it there is no need in TCP_NODELAY sockopt (see man tcp) net.inet.tcp.delayed_ack=0 # This feature is useful if you are serving data over modems, Gigabit Ethernet, # or even high speed WAN links (or any other link with a high bandwidth delay product), # especially if you are also using window scaling or have configured a large send window. # Automatically disables on small RTT ( http://www.freebsd.org/cgi/cvsweb.cgi/src/sys/netinet/tcp_subr.c?#rev1.237 ) # This sysctl was removed in 10-CURRENT: # See: http://www.mail-archive.com/[email protected]/msg06178.html #net.inet.tcp.inflight.enable=0 # TCP slowstart algorithm tunings # We assuming we have very fast clients #net.inet.tcp.slowstart_flightsize=100 #net.inet.tcp.local_slowstart_flightsize=100 # Disable randomizing of ports to avoid false RST # Before usage check SA here www.bsdcan.org/2006/papers/ImprovingTCPIP.pdf # (it's also says that port randomization auto-disables at some conn.rates, but I didn't checked it thou) #net.inet.ip.portrange.randomized=0 # Increase portrange # For outgoing connections only. Good for seed-boxes and ftp servers. net.inet.ip.portrange.first=1024 net.inet.ip.portrange.last=65535 # # stops route cache degregation during a high-bandwidth flood # http://www.freebsd.org/doc/en/books/handbook/securing-freebsd.html #net.inet.ip.rtexpire=2 net.inet.ip.rtminexpire=2 net.inet.ip.rtmaxcache=1024 # Security net.inet.ip.redirect=0 net.inet.ip.sourceroute=0 net.inet.ip.accept_sourceroute=0 net.inet.icmp.maskrepl=0 net.inet.icmp.log_redirect=0 net.inet.icmp.drop_redirect=1 net.inet.tcp.drop_synfin=1 # # There is also good example of sysctl.conf with comments: # http://www.thern.org/projects/sysctl.conf # # icmp may NOT rst, helpful for those pesky spoofed # icmp/udp floods that end up taking up your outgoing # bandwidth/ifqueue due to all that outgoing RST traffic. # #net.inet.tcp.icmp_may_rst=0 # Security net.inet.udp.blackhole=1 net.inet.tcp.blackhole=2 # IPv6 Security # For more info see http://www.fosslc.org/drupal/content/security-implications-ipv6 # Disable Node info replies # To see this vulnerability in action run `ping6 -a sglAac ::1` or `ping6 -w ::1` on unprotected node net.inet6.icmp6.nodeinfo=0 # Turn on IPv6 privacy extensions # For more info see proposal http://unix.derkeiler.com/Mailing-Lists/FreeBSD/net/2008-06/msg00103.html net.inet6.ip6.use_tempaddr=1 net.inet6.ip6.prefer_tempaddr=1 # Disable ICMP redirect net.inet6.icmp6.rediraccept=0 # Disable acceptation of RA and auto linklocal generation if you don't use them #net.inet6.ip6.accept_rtadv=0 #net.inet6.ip6.auto_linklocal=0 # Increases default TTL, sometimes useful # Default is 64 net.inet.ip.ttl=128 # Lessen max segment life to conserve resources # ACK waiting time in miliseconds # (default: 30000. RFC from 1979 recommends 120000) net.inet.tcp.msl=5000 # Max bumber of timewait sockets net.inet.tcp.maxtcptw=200000 # Don't use tw on local connections # As of 15 Apr 2009. Igor Sysoev says that nolocaltimewait has some buggy realization. # So disable it or now till get fixed #net.inet.tcp.nolocaltimewait=1 # FIN_WAIT_2 state fast recycle net.inet.tcp.fast_finwait2_recycle=1 # Time before tcp keepalive probe is sent # default is 2 hours (7200000) #net.inet.tcp.keepidle=60000 # Should be increased until net.inet.ip.intr_queue_drops is zero net.inet.ip.intr_queue_maxlen=4096 # Interrupt handling via multiple CPU, but with context switch. # You can play with it. Default is 1; #net.isr.direct=0 # This is for routers only #net.inet.ip.forwarding=1 #net.inet.ip.fastforwarding=1 # This speed ups dummynet when channel isn't saturated net.inet.ip.dummynet.io_fast=1 # Increase dummynet(4) hash #net.inet.ip.dummynet.hash_size=2048 #net.inet.ip.dummynet.max_chain_len # Should be increased when you have A LOT of files on server # (Increase until vfs.ufs.dirhash_mem becomes lower) vfs.ufs.dirhash_maxmem=67108864 # Note from commit http://svn.freebsd.org/base/head@211031 : # For systems with RAID volumes and/or virtualization envirnments, where # read performance is very important, increasing this sysctl tunable to 32 # or even more will demonstratively yield additional performance benefits. vfs.read_max=32 # Explicit Congestion Notification (see http://en.wikipedia.org/wiki/Explicit_Congestion_Notification) net.inet.tcp.ecn.enable=1 # Flowtable - flow caching mechanism # Useful for routers #net.inet.flowtable.enable=1 #net.inet.flowtable.nmbflows=65535 # Extreme polling tuning #kern.polling.burst_max=1000 #kern.polling.each_burst=1000 #kern.polling.reg_frac=100 #kern.polling.user_frac=1 #kern.polling.idle_poll=0 # IPFW dynamic rules and timeouts tuning # Increase dyn_buckets till net.inet.ip.fw.curr_dyn_buckets is lower net.inet.ip.fw.dyn_buckets=65536 net.inet.ip.fw.dyn_max=65536 net.inet.ip.fw.dyn_ack_lifetime=120 net.inet.ip.fw.dyn_syn_lifetime=10 net.inet.ip.fw.dyn_fin_lifetime=2 net.inet.ip.fw.dyn_short_lifetime=10 # Make packets pass firewall only once when using dummynet # i.e. packets going thru pipe are passing out from firewall with accept #net.inet.ip.fw.one_pass=1 # shm_use_phys Wires all shared pages, making them unswappable # Use this to lessen Virtual Memory Manager's work when using Shared Mem. # Useful for databases #kern.ipc.shm_use_phys=1 # ZFS # Enable prefetch. Useful for sequential load type i.e fileserver. # FreeBSD sets vfs.zfs.prefetch_disable to 1 on any i386 systems and # on any amd64 systems with less than 4GB of avaiable memory # For additional info check this nabble thread http://old.nabble.com/Samba-read-speed-performance-tuning-td27964534.html #vfs.zfs.prefetch_disable=0 # On highload servers you may notice following message in dmesg: # "Approaching the limit on PV entries, consider increasing either the # vm.pmap.shpgperproc or the vm.pmap.pv_entry_max tunable" vm.pmap.shpgperproc=2048 loader.conf: # Accept filters for data, http and DNS requests # Useful when your software uses select() instead of kevent/kqueue or when you under DDoS # DNS accf available on 8.0+ accf_data_load="YES" accf_http_load="YES" accf_dns_load="YES" # Async IO system calls aio_load="YES" # Linux specific devices in /dev # As for 8.1 it only /dev/full #lindev_load="YES" # Adds NCQ support in FreeBSD # WARNING! all ad[0-9]+ devices will be renamed to ada[0-9]+ # 8.0+ only #ahci_load="YES" #siis_load="YES" # FreeBSD 8.2+ # New Congestion Control for FreeBSD # http://caia.swin.edu.au/urp/newtcp/tools/cc_chd-readme-0.1.txt # http://www.ietf.org/proceedings/78/slides/iccrg-5.pdf # Initial merge commit message http://www.mail-archive.com/[email protected]/msg31410.html #cc_chd_load="YES" # Increase kernel memory size to 3G. # # Use ONLY if you have KVA_PAGES in kernel configuration, and you have more than 3G RAM # Otherwise panic will happen on next reboot! # # It's required for high buffer sizes: kern.ipc.nmbjumbop, kern.ipc.nmbclusters, etc # Useful on highload stateful firewalls, proxies or ZFS fileservers # (FreeBSD 7.2+ amd64 users: Check that current value is lower!) #vm.kmem_size="3G" # If your server has lots of swap (>4Gb) you should increase following value # according to http://lists.freebsd.org/pipermail/freebsd-hackers/2009-October/029616.html # Otherwise you'll be getting errors # "kernel: swap zone exhausted, increase kern.maxswzone" # kern.maxswzone="256M" # Older versions of FreeBSD can't tune maxfiles on the fly #kern.maxfiles="200000" # Useful for databases # Sets maximum data size to 1G # (FreeBSD 7.2+ amd64 users: Check that current value is lower!) #kern.maxdsiz="1G" # Maximum buffer size(vfs.maxbufspace) # You can check current one via vfs.bufspace # Should be lowered/upped depending on server's load-type # Usually decreased to preserve kmem # (default is 10% of mem) #kern.maxbcache="512M" # Sendfile buffers # For i386 only #kern.ipc.nsfbufs=10240 # FreeBSD 9+ # HPET "legacy route" support. It should allow HPET to work per-CPU # See http://www.mail-archive.com/[email protected]/msg03603.html #hint.atrtc.0.clock=0 #hint.attimer.0.clock=0 #hint.hpet.0.legacy_route=1 # syncache Hash table tuning net.inet.tcp.syncache.hashsize=1024 net.inet.tcp.syncache.bucketlimit=512 net.inet.tcp.syncache.cachelimit=65536 # Increased hostcache # Later host cache can be viewed via net.inet.tcp.hostcache.list hidden sysctl # Very useful for it's RTT RTTVAR # Must be power of two net.inet.tcp.hostcache.hashsize=65536 # hashsize * bucketlimit (which is 30 by default) # It allocates 255Mb (1966080*136) of RAM net.inet.tcp.hostcache.cachelimit=1966080 # TCP control-block Hash table tuning net.inet.tcp.tcbhashsize=4096 # Disable ipfw deny all # Should be uncommented when there is a chance that # kernel and ipfw binary may be out-of sync on next reboot #net.inet.ip.fw.default_to_accept=1 # # SIFTR (Statistical Information For TCP Research) is a kernel module that # logs a range of statistics on active TCP connections to a log file. # See prerelease notes http://groups.google.com/group/mailing.freebsd.current/browse_thread/thread/b4c18be6cdce76e4 # and man 4 sitfr #siftr_load="YES" # Enable superpages, for 7.2+ only # Also read http://lists.freebsd.org/pipermail/freebsd-hackers/2009-November/030094.html vm.pmap.pg_ps_enabled=1 # Usefull if you are using Intel-Gigabit NIC #hw.em.rxd=4096 #hw.em.txd=4096 #hw.em.rx_process_limit="-1" # Also if you have ALOT interrupts on NIC - play with following parameters # NOTE: You should set them for every NIC #dev.em.0.rx_int_delay: 250 #dev.em.0.tx_int_delay: 250 #dev.em.0.rx_abs_int_delay: 250 #dev.em.0.tx_abs_int_delay: 250 # There is also multithreaded version of em/igb drivers can be found here: # http://people.yandex-team.ru/~wawa/ # # for additional em monitoring and statistics use # sysctl dev.em.0.stats=1 ; dmesg # sysctl dev.em.0.debug=1 ; dmesg # Also after r209242 (-CURRENT) there is a separate sysctl for each stat variable; # Same tunings for igb #hw.igb.rxd=4096 #hw.igb.txd=4096 #hw.igb.rx_process_limit=100 # Some useful netisr tunables. See sysctl net.isr #net.isr.maxthreads=4 #net.isr.defaultqlimit=4096 #net.isr.maxqlimit: 10240 # Bind netisr threads to CPUs #net.isr.bindthreads=1 # # FreeBSD 9.x+ # Increase interface send queue length # See commit message http://svn.freebsd.org/viewvc/base?view=revision&revision=207554 #net.link.ifqmaxlen=1024 # Nicer boot logo =) loader_logo="beastie" And finally here is KERNCONF: # Just some of them, see also # cat /sys/{i386,amd64,}/conf/NOTES # This one useful only on i386 #options KVA_PAGES=512 # You can play with HZ in environments with high interrupt rate (default is 1000) # 100 is for my notebook to prolong it's battery life #options HZ=100 # Polling is goot on network loads with high packet rates and low-end NICs # NB! Do not enable it if you want more than one netisr thread #options DEVICE_POLLING # Eliminate datacopy on socket read-write # To take advantage with zero copy sockets you should have an MTU >= 4k # This req. is only for receiving data. # Read more in man zero_copy_sockets # Also this epic thread on kernel trap: # http://kerneltrap.org/node/6506 # Here Linus says that "anybody that does it that way (FreeBSD) is totally incompetent" #options ZERO_COPY_SOCKETS # Support TCP sign. Used for IPSec options TCP_SIGNATURE # There was stackoverflow found in KAME IPSec stack: # See http://secunia.com/advisories/43995/ # For quick workaround you can use `ipfw add deny proto ipcomp` options IPSEC # This ones can be loaded as modules. They described in loader.conf section #options ACCEPT_FILTER_DATA #options ACCEPT_FILTER_HTTP # Adding ipfw, also can be loaded as modules options IPFIREWALL # On 8.1+ you can disable verbose to see blocked packets on ipfw0 interface. # Also there is no point in compiling verbose into the kernel, because # now there is net.inet.ip.fw.verbose tunable. #options IPFIREWALL_VERBOSE #options IPFIREWALL_VERBOSE_LIMIT=10 options IPFIREWALL_FORWARD # Adding kernel NAT options IPFIREWALL_NAT options LIBALIAS # Traffic shaping options DUMMYNET # Divert, i.e. for userspace NAT options IPDIVERT # This is for OpenBSD's pf firewall device pf device pflog # pf's QoS - ALTQ options ALTQ options ALTQ_CBQ # Class Bases Queuing (CBQ) options ALTQ_RED # Random Early Detection (RED) options ALTQ_RIO # RED In/Out options ALTQ_HFSC # Hierarchical Packet Scheduler (HFSC) options ALTQ_PRIQ # Priority Queuing (PRIQ) options ALTQ_NOPCC # Required for SMP build # Pretty console # Manual can be found here http://forums.freebsd.org/showthread.php?t=6134 #options VESA #options SC_PIXEL_MODE # Disable reboot on Ctrl Alt Del #options SC_DISABLE_REBOOT # Change normal|kernel messages color options SC_NORM_ATTR=(FG_GREEN|BG_BLACK) options SC_KERNEL_CONS_ATTR=(FG_YELLOW|BG_BLACK) # More scroll space options SC_HISTORY_SIZE=8192 # Adding hardware crypto device device crypto device cryptodev # Useful network interfaces device vlan device tap #Virtual Ethernet driver device gre #IP over IP tunneling device if_bridge #Bridge interface device pfsync #synchronization interface for PF device carp #Common Address Redundancy Protocol device enc #IPsec interface device lagg #Link aggregation interface device stf #IPv4-IPv6 port # Also for my notebook, but may be used with Opteron device amdtemp # Same for Intel processors device coretemp # man 4 cpuctl device cpuctl # CPU control pseudo-device # Support for ECMP. More than one route for destination # Works even with default route so one can use it as LB for two ISP # For now code is unstable and panics (panic: rtfree 2) on route deletions. #options RADIX_MPATH # Multicast routing #options MROUTING #options PIM # Debug & DTrace options KDB # Kernel debugger related code options KDB_TRACE # Print a stack trace for a panic options KDTRACE_FRAME # amd64-only(?) options KDTRACE_HOOKS # all architectures - enable general DTrace hooks #options DDB #options DDB_CTF # all architectures - kernel ELF linker loads CTF data # Adaptive spining in lockmgr (8.x+) # See http://www.mail-archive.com/[email protected]/msg10782.html options ADAPTIVE_LOCKMGRS # UTF-8 in console (8.x+) #options TEKEN_UTF8 # FreeBSD 8.1+ # Deadlock resolver thread # For additional information see http://www.mail-archive.com/[email protected]/msg18124.html # (FYI: "resolution" is panic so use with caution) #options DEADLKRES # Increase maximum size of Raw I/O and sendfile(2) readahead #options MAXPHYS=(1024*1024) #options MAXBSIZE=(1024*1024) # For scheduler debug enable following option. # Debug will be available via `kern.sched.stats` sysctl # For more information see http://svnweb.freebsd.org/base/head/sys/conf/NOTES?view=markup #options SCHED_STATS If you are tuning network for maximum performance you may wish to play with ifconfig options like: # You can list all capabilities via `ifconfig -m` ifconfig [-]rxcsum [-]txcsum [-]tso [-]lro mtu In case you've enabled DDB in kernel config, you should edit your /etc/ddb.conf and add something like this to enable automatic reboot (and textdump as bonus): script kdb.enter.panic=textdump set; capture on; show pcpu; bt; ps; alltrace; capture off; call doadump; reset script kdb.enter.default=textdump set; capture on; bt; ps; capture off; call doadump; reset And do not forget to add ddb_enable="YES" to /etc/rc.conf Since FreeBSD 9 you can select to enable/disable flowcontrol on your NIC: # See http://en.wikipedia.org/wiki/Ethernet_flow_control and # http://www.mail-archive.com/[email protected]/msg07927.html for additional info ifconfig bge0 media auto mediaopt flowcontrol PS. Also most of FreeBSD's limits can be monitored by # vmstat -z and # limits PPS. variety of network counters can be monitored via # netstat -s In FreeBSD-9 netstat's -Q option appeared, try following command to display netisr stats # netstat -Q PPPS. also see # man 7 tuning PPPPS. I wanted to thank FreeBSD community, especially author of nginx - Igor Sysoev, nginx-ru@ and FreeBSD-performance@ mailing lists for providing useful information about FreeBSD tuning. FreeBSD WIP * Whats cooking for FreeBSD 7? * Whats cooking for FreeBSD 8? * Whats cooking for FreeBSD 9? So here is the question: What tunings are you using on yours FreeBSD servers? You can also post your /etc/sysctl.conf, /boot/loader.conf, kernel options, etc with description of its' meaning (do not copy-paste from sysctl -d). Don't forget to specify server type (web, smb, gateway, etc) Let's share experience!

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• Problems with DNS propagation 10 days after a change was made

  - by runlevel6

  The engineering team I work with has been in the process of moving equipment from one datacenter to another. Ten days ago we moved one of our name servers authoritative for our client's domains (ns1.faithhiway.com) and updated its IP address with its respective DNS provider (register.com) to point to the new datacenter. All tests done show that this name server is correctly running at its new location and when queried, returning the correct response for any domains it is responsible for. The problem is that well after 72 hours had gone by we were still seeing more DNS activity at its old IP address than at the new. The good news is that we kept a name server responding on the old IP address for the time being so we are not seeing any issues with the domains our nameserver is responsible for but the goal is to retire that as soon as possible. As you can see from WhatsMyDNS.net, a decent amount of propagation has occurred over the last 10 days since we made this change, but still there are some locations reporting our original IP. Considering that the TTL is only 3600 with the name servers responsible for this domain, it does not make any sense to myself or the other engineers working with me that we are having this issue. Now if I run a DNS check using one of the Register.com DNS servers (direct nameservers for faithhiway.com), I get the following (correct) result: # dig @dns01.gpn.register.com ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @dns01.gpn.register.com. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43232 ;; flags: qr aa; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 3601 IN A 206.127.2.71 ;; AUTHORITY SECTION: faithhiway.com. 3600 IN NS dns01.gpn.register.com. faithhiway.com. 3600 IN NS dns02.gpn.register.com. faithhiway.com. 3600 IN NS dns03.gpn.register.com. faithhiway.com. 3600 IN NS dns04.gpn.register.com. faithhiway.com. 3600 IN NS dns05.gpn.register.com. ;; ADDITIONAL SECTION: dns01.gpn.register.com. 3600 IN A 98.124.192.1 dns02.gpn.register.com. 3600 IN A 98.124.197.1 dns03.gpn.register.com. 3600 IN A 98.124.193.1 dns04.gpn.register.com. 3600 IN A 69.64.145.225 dns05.gpn.register.com. 3600 IN A 98.124.196.1 ;; Query time: 50 msec ;; SERVER: 98.124.192.1#53(98.124.192.1) ;; WHEN: Thu Jan 27 15:16:57 2011 ;; MSG SIZE rcvd: 269 Just as a reference, here are the results when the same query is checked against a variety of Public DNS servers: Google: # dig @8.8.8.8 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @8.8.8.8. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12773 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 997 IN A 206.127.2.71 ;; Query time: 29 msec ;; SERVER: 8.8.8.8#53(8.8.8.8) ;; WHEN: Thu Jan 27 15:17:31 2011 ;; MSG SIZE rcvd: 52 Level 3: # dig @4.2.2.1 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @4.2.2.1. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46505 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 2623 IN A 206.127.2.71 ;; Query time: 7 msec ;; SERVER: 4.2.2.1#53(4.2.2.1) ;; WHEN: Thu Jan 27 15:18:35 2011 ;; MSG SIZE rcvd: 52 Verizon: # dig @151.197.0.38 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @151.197.0.38. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32658 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 3601 IN A 206.127.2.71 ;; Query time: 81 msec ;; SERVER: 151.197.0.38#53(151.197.0.38) ;; WHEN: Thu Jan 27 15:19:15 2011 ;; MSG SIZE rcvd: 52 Cisco: # dig @64.102.255.44 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @64.102.255.44. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39689 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 3601 IN A 206.127.2.71 ;; AUTHORITY SECTION: faithhiway.com. 3600 IN NS dns01.gpn.register.com. faithhiway.com. 3600 IN NS dns04.gpn.register.com. faithhiway.com. 3600 IN NS dns05.gpn.register.com. faithhiway.com. 3600 IN NS dns02.gpn.register.com. faithhiway.com. 3600 IN NS dns03.gpn.register.com. ;; Query time: 105 msec ;; SERVER: 64.102.255.44#53(64.102.255.44) ;; WHEN: Thu Jan 27 15:20:05 2011 ;; MSG SIZE rcvd: 165 OpenDNS: # dig @208.67.222.222 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @208.67.222.222. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12328 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 169507 IN A 207.200.19.162 ;; Query time: 6 msec ;; SERVER: 208.67.222.222#53(208.67.222.222) ;; WHEN: Thu Jan 27 15:19:29 2011 ;; MSG SIZE rcvd: 52 SpeakEasy: # dig @66.93.87.2 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @66.93.87.2. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9342 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 169323 IN A 207.200.19.162 ;; Query time: 69 msec ;; SERVER: 66.93.87.2#53(66.93.87.2) ;; WHEN: Thu Jan 27 15:19:51 2011 ;; MSG SIZE rcvd: 52 As you can see above, the majority of queries are returning the correct result. But a few (OpenDNS and SpeakEasy in the examples above) are still showing the old IP address. Considering the length of time that has gone by, it seems obvious to me that either we have made a mistake and not thoroughly handled the DNS changes on our end (likely) or there is a problem with either the DNS provider for this domain (Register) or with some of the DNS servers out in the wild (rather unlikely). Any advice on how I can proceed with this? UPDATE (January 31, 2011): First of all, I apologize for the length of both the original question and this update. I contemplated removing some of the excess from the original post but just in case this problem and its solution are helpful to someone else in the future I'm just going to leave everything as it is. Anyway, I've been doing some more research into this problem, and have discovered the following interesting occurrence. While running a check on the glue records for faithhiway.com always resolve correctly, if I go and check a client domain (where ns1.faithhiway.com is authoritative), I get a strange response. It looks like the root servers are returning nsX.faithhiway.com as their old IP addresses still (under Additional Section). Because we have a server still there responding to DNS queries, the trace finishes and returns the correct IP addresses as the final step (again, under Additional Section). The example below uses one of the domains that we use that uses ns1.faithhiway.com as its authoritative DNS server. # dig +trace +nosearch +all +norecurse ignitemail.com ; <<>> DiG 9.2.4 <<>> +trace +nosearch +all +norecurse ignitemail.com ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46856 ;; flags: qr ra; QUERY: 1, ANSWER: 13, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;. IN NS ;; ANSWER SECTION: . 7986 IN NS a.root-servers.net. . 7986 IN NS b.root-servers.net. . 7986 IN NS c.root-servers.net. . 7986 IN NS d.root-servers.net. . 7986 IN NS e.root-servers.net. . 7986 IN NS f.root-servers.net. . 7986 IN NS g.root-servers.net. . 7986 IN NS h.root-servers.net. . 7986 IN NS i.root-servers.net. . 7986 IN NS j.root-servers.net. . 7986 IN NS k.root-servers.net. . 7986 IN NS l.root-servers.net. . 7986 IN NS m.root-servers.net. ;; Query time: 39 msec ;; SERVER: 8.8.8.8#53(8.8.8.8) ;; WHEN: Mon Jan 31 09:22:17 2011 ;; MSG SIZE rcvd: 228 ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16325 ;; flags: qr; QUERY: 1, ANSWER: 0, AUTHORITY: 13, ADDITIONAL: 14 ;; QUESTION SECTION: ;ignitemail.com. IN A ;; AUTHORITY SECTION: com. 172800 IN NS h.gtld-servers.net. com. 172800 IN NS m.gtld-servers.net. com. 172800 IN NS i.gtld-servers.net. com. 172800 IN NS l.gtld-servers.net. com. 172800 IN NS c.gtld-servers.net. com. 172800 IN NS k.gtld-servers.net. com. 172800 IN NS d.gtld-servers.net. com. 172800 IN NS f.gtld-servers.net. com. 172800 IN NS b.gtld-servers.net. com. 172800 IN NS a.gtld-servers.net. com. 172800 IN NS e.gtld-servers.net. com. 172800 IN NS g.gtld-servers.net. com. 172800 IN NS j.gtld-servers.net. ;; ADDITIONAL SECTION: a.gtld-servers.net. 172800 IN A 192.5.6.30 a.gtld-servers.net. 172800 IN AAAA 2001:503:a83e::2:30 b.gtld-servers.net. 172800 IN A 192.33.14.30 b.gtld-servers.net. 172800 IN AAAA 2001:503:231d::2:30 c.gtld-servers.net. 172800 IN A 192.26.92.30 d.gtld-servers.net. 172800 IN A 192.31.80.30 e.gtld-servers.net. 172800 IN A 192.12.94.30 f.gtld-servers.net. 172800 IN A 192.35.51.30 g.gtld-servers.net. 172800 IN A 192.42.93.30 h.gtld-servers.net. 172800 IN A 192.54.112.30 i.gtld-servers.net. 172800 IN A 192.43.172.30 j.gtld-servers.net. 172800 IN A 192.48.79.30 k.gtld-servers.net. 172800 IN A 192.52.178.30 l.gtld-servers.net. 172800 IN A 192.41.162.30 ;; Query time: 64 msec ;; SERVER: 198.41.0.4#53(a.root-servers.net) ;; WHEN: Mon Jan 31 09:22:17 2011 ;; MSG SIZE rcvd: 504 ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12860 ;; flags: qr; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;ignitemail.com. IN A ;; AUTHORITY SECTION: ignitemail.com. 172800 IN NS ns1.faithhiway.com. ignitemail.com. 172800 IN NS ns2.faithhiway.com. ;; ADDITIONAL SECTION: ns1.faithhiway.com. 172800 IN A 207.200.19.162 ns2.faithhiway.com. 172800 IN A 207.200.50.142 ;; Query time: 152 msec ;; SERVER: 192.54.112.30#53(h.gtld-servers.net) ;; WHEN: Mon Jan 31 09:22:17 2011 ;; MSG SIZE rcvd: 111 ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43016 ;; flags: qr aa; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;ignitemail.com. IN A ;; ANSWER SECTION: ignitemail.com. 3600 IN A 206.127.2.64 ;; AUTHORITY SECTION: ignitemail.com. 3600 IN NS ns1.faithhiway.com. ignitemail.com. 3600 IN NS ns2.faithhiway.com. ;; ADDITIONAL SECTION: ns1.faithhiway.com. 3600 IN A 206.127.2.71 ns2.faithhiway.com. 3600 IN A 206.127.2.72 ;; Query time: 25 msec ;; SERVER: 206.127.2.71#53(ns1.faithhiway.com) ;; WHEN: Mon Jan 31 09:22:18 2011 ;; MSG SIZE rcvd: 127 I really think this is a problem we have somewhere in our setup, but whether it is ignorance of something with DNS on my or my fellow engineer's end or just a dumb mistake we made, I have yet to find it.

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• WordPress not resizing images with Nginx + php-fpm and other issues

  - by Julian Fernandes

  Recently i setup a Ubuntu 12.04 VPS with 512mb/1ghz CPU, Nginx + php-fpm + Varnish + APC + Percona's MySQL server + CloudFlare Pro for our Ubuntu LoCo Team's WordPress blog. The blog get about 3~4k daily hits, use about 180MB and 8~20% CPU. Everything seems to be working insanely fast... page load is really good and is about 16x faster than any of our competitors... but there is one problem. When we upload a image, WordPress don't resize it, so all we can do it insert the full image in the post. If the imagem have, let's say, 30kb, it resize fine... but if the image have 100kb+, it won't... In nginx error logs i see this: upstream timed out (110: Connection timed out) while reading response header from upstream, client: 150.162.216.64, server: www.ubuntubrsc.com, request: "POST /wp-admin/async-upload.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "www.ubuntubrsc.com", referrer: "http://www.ubuntubrsc.com/wp-admin/media-upload.php?post_id=2668&" It seems to be related with the issue, but i dunno. When that timeout happens, i started to get it when i'm trying to view a post too: upstream timed out (110: Connection timed out) while reading response header from upstream, client: 150.162.216.64, server: www.ubuntubrsc.com, request: "GET /tutoriais-gimp-6-adicionando-aplicando-novos-pinceis.html HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "www.ubuntubrsc.com", referrer: "http://www.ubuntubrsc.com/" And only a restart of php5-fpm fix it. I tryed increasing some timeouts and stuffs but it did not worked, so i guess it's some kind of limitation i did not figured yet. Could someone help me with it, please? /etc/nginx/nginx.conf: user www-data; worker_processes 1; pid /var/run/nginx.pid; events { worker_connections 1024; use epoll; multi_accept on; } http { ## # Basic Settings ## sendfile on; tcp_nopush on; tcp_nodelay off; keepalive_timeout 15; keepalive_requests 2000; types_hash_max_size 2048; server_tokens off; server_name_in_redirect off; open_file_cache max=1000 inactive=300s; open_file_cache_valid 360s; open_file_cache_min_uses 2; open_file_cache_errors off; server_names_hash_bucket_size 64; # server_name_in_redirect off; client_body_buffer_size 128K; client_header_buffer_size 1k; client_max_body_size 2m; large_client_header_buffers 4 8k; client_body_timeout 10m; client_header_timeout 10m; send_timeout 10m; include /etc/nginx/mime.types; default_type application/octet-stream; ## # Logging Settings ## error_log /var/log/nginx/error.log; access_log off; ## # CloudFlare's IPs (uncomment when site goes live) ## set_real_ip_from 204.93.240.0/24; set_real_ip_from 204.93.177.0/24; set_real_ip_from 199.27.128.0/21; set_real_ip_from 173.245.48.0/20; set_real_ip_from 103.22.200.0/22; set_real_ip_from 141.101.64.0/18; set_real_ip_from 108.162.192.0/18; set_real_ip_from 190.93.240.0/20; real_ip_header CF-Connecting-IP; set_real_ip_from 127.0.0.1/32; ## # Gzip Settings ## gzip on; gzip_disable "msie6"; gzip_vary on; gzip_proxied any; gzip_comp_level 9; gzip_min_length 1000; gzip_proxied expired no-cache no-store private auth; gzip_buffers 32 8k; # gzip_http_version 1.1; gzip_types text/plain text/css application/json application/x-javascript text/xml application/xml application/xml+rss text/javascript; ## # nginx-naxsi config ## # Uncomment it if you installed nginx-naxsi ## #include /etc/nginx/naxsi_core.rules; ## # nginx-passenger config ## # Uncomment it if you installed nginx-passenger ## #passenger_root /usr; #passenger_ruby /usr/bin/ruby; ## # Virtual Host Configs ## include /etc/nginx/conf.d/*.conf; include /etc/nginx/sites-enabled/*; } /etc/nginx/fastcgi_params: fastcgi_param QUERY_STRING $query_string; fastcgi_param REQUEST_METHOD $request_method; fastcgi_param CONTENT_TYPE $content_type; fastcgi_param CONTENT_LENGTH $content_length; fastcgi_param SCRIPT_FILENAME $request_filename; fastcgi_param SCRIPT_NAME $fastcgi_script_name; fastcgi_param REQUEST_URI $request_uri; fastcgi_param DOCUMENT_URI $document_uri; fastcgi_param DOCUMENT_ROOT $document_root; fastcgi_param SERVER_PROTOCOL $server_protocol; fastcgi_param GATEWAY_INTERFACE CGI/1.1; fastcgi_param SERVER_SOFTWARE nginx/$nginx_version; fastcgi_param REMOTE_ADDR $remote_addr; fastcgi_param REMOTE_PORT $remote_port; fastcgi_param SERVER_ADDR $server_addr; fastcgi_param SERVER_PORT $server_port; fastcgi_param SERVER_NAME $server_name; fastcgi_param HTTPS $https; fastcgi_send_timeout 180; fastcgi_read_timeout 180; fastcgi_buffer_size 128k; fastcgi_buffers 256 4k; # PHP only, required if PHP was built with --enable-force-cgi-redirect fastcgi_param REDIRECT_STATUS 200; /etc/nginx/sites-avaiable/default: ## # DEFAULT HANDLER # ubuntubrsc.com ## server { listen 8080; # Make site available from main domain server_name www.ubuntubrsc.com; # Root directory root /var/www; index index.php index.html index.htm; include /var/www/nginx.conf; access_log off; location / { try_files $uri $uri/ /index.php?q=$uri&$args; } location = /favicon.ico { log_not_found off; access_log off; } location = /robots.txt { allow all; log_not_found off; access_log off; } location ~ /\. { deny all; access_log off; log_not_found off; } location ~* ^/wp-content/uploads/.*.php$ { deny all; access_log off; log_not_found off; } rewrite /wp-admin$ $scheme://$host$uri/ permanent; error_page 404 = @wordpress; log_not_found off; location @wordpress { include /etc/nginx/fastcgi_params; fastcgi_pass unix:/var/run/php5-fpm.sock; fastcgi_param SCRIPT_NAME /index.php; fastcgi_param SCRIPT_FILENAME $document_root/index.php; } location ~ \.php$ { try_files $uri =404; include /etc/nginx/fastcgi_params; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; if (-f $request_filename) { fastcgi_pass unix:/var/run/php5-fpm.sock; } } } server { listen 8080; server_name ubuntubrsc.* www.ubuntubrsc.net www.ubuntubrsc.org www.ubuntubrsc.com.br www.ubuntubrsc.info www.ubuntubrsc.in; return 301 $scheme://www.ubuntubrsc.com$request_uri; } /var/www/nginx.conf: # BEGIN W3TC Minify cache location ~ /wp-content/w3tc/min.*\.js$ { types {} default_type application/x-javascript; expires modified 31536000s; add_header X-Powered-By "W3 Total Cache/0.9.2.5b"; add_header Vary "Accept-Encoding"; add_header Pragma "public"; add_header Cache-Control "max-age=31536000, public, must-revalidate, proxy-revalidate"; } location ~ /wp-content/w3tc/min.*\.css$ { types {} default_type text/css; expires modified 31536000s; add_header X-Powered-By "W3 Total Cache/0.9.2.5b"; add_header Vary "Accept-Encoding"; add_header Pragma "public"; add_header Cache-Control "max-age=31536000, public, must-revalidate, proxy-revalidate"; } location ~ /wp-content/w3tc/min.*js\.gzip$ { gzip off; types {} default_type application/x-javascript; expires modified 31536000s; add_header X-Powered-By "W3 Total Cache/0.9.2.5b"; add_header Vary "Accept-Encoding"; add_header Pragma "public"; add_header Cache-Control "max-age=31536000, public, must-revalidate, proxy-revalidate"; add_header Content-Encoding gzip; } location ~ /wp-content/w3tc/min.*css\.gzip$ { gzip off; types {} default_type text/css; expires modified 31536000s; add_header X-Powered-By "W3 Total Cache/0.9.2.5b"; add_header Vary "Accept-Encoding"; add_header Pragma "public"; add_header Cache-Control "max-age=31536000, public, must-revalidate, proxy-revalidate"; add_header Content-Encoding gzip; } # END W3TC Minify cache # BEGIN W3TC Browser Cache gzip on; gzip_types text/css application/x-javascript text/x-component text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon; location ~ \.(css|js|htc)$ { expires 31536000s; add_header Pragma "public"; add_header Cache-Control "max-age=31536000, public, must-revalidate, proxy-revalidate"; add_header X-Powered-By "W3 Total Cache/0.9.2.5b"; } location ~ \.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml)$ { expires 3600s; add_header Pragma "public"; add_header Cache-Control "max-age=3600, public, must-revalidate, proxy-revalidate"; add_header X-Powered-By "W3 Total Cache/0.9.2.5b"; try_files $uri $uri/ $uri.html /index.php?$args; } location ~ \.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip)$ { expires 31536000s; add_header Pragma "public"; add_header Cache-Control "max-age=31536000, public, must-revalidate, proxy-revalidate"; add_header X-Powered-By "W3 Total Cache/0.9.2.5b"; } # END W3TC Browser Cache # BEGIN W3TC Minify core rewrite ^/wp-content/w3tc/min/w3tc_rewrite_test$ /wp-content/w3tc/min/index.php?w3tc_rewrite_test=1 last; set $w3tc_enc ""; if ($http_accept_encoding ~ gzip) { set $w3tc_enc .gzip; } if (-f $request_filename$w3tc_enc) { rewrite (.*) $1$w3tc_enc break; } rewrite ^/wp-content/w3tc/min/(.+\.(css|js))$ /wp-content/w3tc/min/index.php?file=$1 last; # END W3TC Minify core # BEGIN W3TC Skip 404 error handling by WordPress for static files if (-f $request_filename) { break; } if (-d $request_filename) { break; } if ($request_uri ~ "(robots\.txt|sitemap(_index)?\.xml(\.gz)?|[a-z0-9_\-]+-sitemap([0-9]+)?\.xml(\.gz)?)") { break; } if ($request_uri ~* \.(css|js|htc|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip)$) { return 404; } # END W3TC Skip 404 error handling by WordPress for static files # BEGIN Better WP Security location ~ /\.ht { deny all; } location ~ wp-config.php { deny all; } location ~ readme.html { deny all; } location ~ readme.txt { deny all; } location ~ /install.php { deny all; } set $susquery 0; set $rule_2 0; set $rule_3 0; rewrite ^wp-includes/(.*).php /not_found last; rewrite ^/wp-admin/includes(.*)$ /not_found last; if ($request_method ~* "^(TRACE|DELETE|TRACK)"){ return 403; } set $rule_0 0; if ($request_method ~ "POST"){ set $rule_0 1; } if ($uri ~ "^(.*)wp-comments-post.php*"){ set $rule_0 2$rule_0; } if ($http_user_agent ~ "^$"){ set $rule_0 4$rule_0; } if ($rule_0 = "421"){ return 403; } if ($args ~* "\.\./") { set $susquery 1; } if ($args ~* "boot.ini") { set $susquery 1; } if ($args ~* "tag=") { set $susquery 1; } if ($args ~* "ftp:") { set $susquery 1; } if ($args ~* "http:") { set $susquery 1; } if ($args ~* "https:") { set $susquery 1; } if ($args ~* "(<|%3C).*script.*(>|%3E)") { set $susquery 1; } if ($args ~* "mosConfig_[a-zA-Z_]{1,21}(=|%3D)") { set $susquery 1; } if ($args ~* "base64_encode") { set $susquery 1; } if ($args ~* "(%24&x)") { set $susquery 1; } if ($args ~* "(\[|\]|\(|\)|<|>|ê|\"|;|\?|\*|=$)"){ set $susquery 1; } if ($args ~* "(&#x22;|&#x27;|&#x3C;|&#x3E;|&#x5C;|&#x7B;|&#x7C;|%24&x)"){ set $susquery 1; } if ($args ~* "(%0|%A|%B|%C|%D|%E|%F|127.0)") { set $susquery 1; } if ($args ~* "(globals|encode|localhost|loopback)") { set $susquery 1; } if ($args ~* "(request|select|insert|concat|union|declare)") { set $susquery 1; } if ($http_cookie !~* "wordpress_logged_in_" ) { set $susquery "${susquery}2"; set $rule_2 1; set $rule_3 1; } if ($susquery = 12) { return 403; } # END Better WP Security /etc/php5/fpm/php-fpm.conf: pid = /var/run/php5-fpm.pid error_log = /var/log/php5-fpm.log emergency_restart_threshold = 3 emergency_restart_interval = 1m process_control_timeout = 10s events.mechanism = epoll /etc/php5/fpm/php.ini (only options i changed): open_basedir ="/var/www/" disable_functions = pcntl_alarm,pcntl_fork,pcntl_waitpid,pcntl_wait,pcntl_wifexited,pcntl_wifstopped,pcntl_wifsignaled,pcntl_wexitstatus,pcntl_wtermsig,pcntl_wstopsig,pcntl_signal,pcntl_signal_dispatch,pcntl_get_last_error,pcntl_strerror,pcntl_sigprocmask,pcntl_sigwaitinfo,pcntl_sigtimedwait,pcntl_exec,pcntl_getpriority,pcntl_setpriority,dl,system,shell_exec,fsockopen,parse_ini_file,passthru,popen,proc_open,proc_close,shell_exec,show_source,symlink,proc_close,proc_get_status,proc_nice,proc_open,proc_terminate,shell_exec ,highlight_file,escapeshellcmd,define_syslog_variables,posix_uname,posix_getpwuid,apache_child_terminate,posix_kill,posix_mkfifo,posix_setpgid,posix_setsid,posix_setuid,escapeshellarg,posix_uname,ftp_exec,ftp_connect,ftp_login,ftp_get,ftp_put,ftp_nb_fput,ftp_raw,ftp_rawlist,ini_alter,ini_restore,inject_code,syslog,openlog,define_syslog_variables,apache_setenv,mysql_pconnect,eval,phpAds_XmlRpc,phpA ds_remoteInfo,phpAds_xmlrpcEncode,phpAds_xmlrpcDecode,xmlrpc_entity_decode,fp,fput,virtual,show_source,pclose,readfile,wget expose_php = off max_execution_time = 30 max_input_time = 60 memory_limit = 128M display_errors = Off post_max_size = 2M allow_url_fopen = off default_socket_timeout = 60 APC settings: [APC] apc.enabled = 1 apc.shm_segments = 1 apc.shm_size = 64M apc.optimization = 0 apc.num_files_hint = 4096 apc.ttl = 60 apc.user_ttl = 7200 apc.gc_ttl = 0 apc.cache_by_default = 1 apc.filters = "" apc.mmap_file_mask = "/tmp/apc.XXXXXX" apc.slam_defense = 0 apc.file_update_protection = 2 apc.enable_cli = 0 apc.max_file_size = 10M apc.stat = 1 apc.write_lock = 1 apc.report_autofilter = 0 apc.include_once_override = 0 apc.localcache = 0 apc.localcache.size = 512 apc.coredump_unmap = 0 apc.stat_ctime = 0 /etc/php5/fpm/pool.d/www.conf user = www-data group = www-data listen = /var/run/php5-fpm.sock listen.owner = www-data listen.group = www-data listen.mode = 0666 pm = ondemand pm.max_children = 5 pm.process_idle_timeout = 3s; pm.max_requests = 50 I also started to get 404 errors in front page if i use W3 Total Cache's Page Cache (Disk Enhanced). It worked fine untill somedays ago, and then, out of nowhere, it started to happen. Tonight i will disable my mobile plugin and activate only W3 Total Cache to see if it's a conflict with them... And to finish all this, i have been getting this error: PHP Warning: apc_store(): Unable to allocate memory for pool. in /var/www/wp-content/plugins/w3-total-cache/lib/W3/Cache/Apc.php on line 41 I already modifed my APC settings, but no sucess. So... could anyone help me with those issuees, please? Ooohh... if it helps, i instaled PHP like this: sudo apt-get install php5-fpm php5-suhosin php-apc php5-gd php5-imagick php5-curl And Nginx from the official PPA. Sorry for my bad english and thanks for your time people! (:

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• How to support 3-byte UTF-8 Characters in ANT

  - by efelton

  I am trying to support UTF-8 characters in my ANT script. As long as the character string are made up of 2-byte UTF-8 characters, such as: Lògìñ Ùsèr ÌÐ Then things work fine. When I use Unicode Han Character: ? Which, according to this site: http://www.fileformat.info/info/unicode/char/6211/index.htm Has a UTF-8 encoding of 0xE6 0x88 0x91 I can see in UltraEdit, my input properties file has the values "E6 88 91" all in a row, so I'm fairly confident that my input is correct. And When I open the same file in Notepad++ I can see all the characters correctly. Here is my Build Script: <?xml version="1.0" encoding="UTF-8" ?> <project name="utf8test" default="all" basedir="."> <target name="all"> <loadproperties encoding="UTF-8" srcfile="./apps.properties.all.txt" /> <echo>No encoding ${common.app.name}</echo> <echo encoding="UTF-8">UTF-8 ${common.app.name}</echo> <echo encoding="UnicodeLittle">UnicodeLittle ${common.app.name}</echo> <echo encoding="UnicodeLittleUnmarked">UnicodeLittleUnmarked ${common.app.name}</echo> <echo>${common.app.ServerName}</echo> <echo>${bb.vendor}</echo> <echo>No encoding ${common.app.UserIdText}</echo> <echo encoding="UTF-8">UTF-8 ${common.app.UserIdText}</echo> <echo encoding="UnicodeLittle">UnicodeLittle ${common.app.UserIdText}</echo> <echo encoding="UnicodeLittleUnmarked">UnicodeLittleUnmarked ${common.app.UserIdText}</echo> <echoproperties /> </target> </project> And here is my properties file: common.app=VrvPsLTst common.app.name=?? common.app.description=Pseudo Loc Test App for Build Script testing common.app.ServerName=http://Vèrìvò.com bb.vendor=Vèrìvò common.app.PasswordText=Pàsswòrð bb.override.list=MP_COPYRIGHTTEXT, "Çòpÿrìght 2012 Vèrívó Bùîlð TéàM" common.app.LoginButtonText=Lògìñ common.app.UserIdText=Ùsèr ÌÐ bb.SMSSuccess=Mèssàgéß Sùççêssfúllÿ Sëñt common.app.LoginScreenMessage=WèlçòMé Mêssàgë common.app.LoginProgressMessage=Àùthèñtìçàtíòñ îñ prógréss... ios.RegistrationText=Règìstràtíòñ Téxt ios.RegistrationURL=http://www.josscrowcroft.com/2011/code/utf-8-multibyte-characters-in-url-parameters-%E2%9C%93/ Here is what the output looks like: Buildfile: C:\Temp\utf8\build.xml all: [echo] No encoding ?? [echo] UTF-8 ?? [echo] ÿþU n i c o d e L i t t l e ? ? [echo] U n i c o d e L i t t l e U n m a r k e d ? ? [echo] http://Vèrìvò.com [echo] Vèrìvò [echo] No encoding Ùsèr ÌÐ [echo] UTF-8 Ùsèr ÃŒÃ? [echo] ÿþU n i c o d e L i t t l e Ù s è r Ì Ð [echo] U n i c o d e L i t t l e U n m a r k e d Ù s è r Ì Ð [echoproperties] #Ant properties [echoproperties] #Mon Jun 18 15:25:13 EDT 2012 [echoproperties] ant.core.lib=C\:\\ant\\lib\\ant.jar [echoproperties] ant.file=C\:\\Temp\\utf8\\build.xml [echoproperties] ant.file.type=file [echoproperties] ant.file.type.utf8test=file [echoproperties] ant.file.utf8test=C\:\\Temp\\utf8\\build.xml [echoproperties] ant.home=c\:\\ant\\bin\\.. [echoproperties] ant.java.version=1.6 [echoproperties] ant.library.dir=C\:\\ant\\lib [echoproperties] ant.project.default-target=all [echoproperties] ant.project.invoked-targets=all [echoproperties] ant.project.name=utf8test [echoproperties] ant.version=Apache Ant version 1.8.1 compiled on April 30 2010 [echoproperties] awt.toolkit=sun.awt.windows.WToolkit [echoproperties] basedir=C\:\\Temp\\utf8 [echoproperties] bb.SMSSuccess=M\u00E8ss\u00E0g\u00E9\u00DF S\u00F9\u00E7\u00E7\u00EAssf\u00FAll\u00FF S\u00EB\u00F1t [echoproperties] bb.override.list=MP_COPYRIGHTTEXT, "\u00C7\u00F2p\u00FFr\u00ECght 2012 V\u00E8r\u00EDv\u00F3 B\u00F9\u00EEl\u00F0 T\u00E9\u00E0?" [echoproperties] bb.vendor=V\u00E8r\u00ECv\u00F2 [echoproperties] common.app=VrvPsLTst [echoproperties] common.app.LoginButtonText=L\u00F2g\u00EC\u00F1 [echoproperties] common.app.LoginProgressMessage=\u00C0\u00F9th\u00E8\u00F1t\u00EC\u00E7\u00E0t\u00ED\u00F2\u00F1 \u00EE\u00F1 pr\u00F3gr\u00E9ss... [echoproperties] common.app.LoginScreenMessage=W\u00E8l\u00E7\u00F2?\u00E9 M\u00EAss\u00E0g\u00EB [echoproperties] common.app.PasswordText=P\u00E0ssw\u00F2r\u00F0 [echoproperties] common.app.ServerName=http\://V\u00E8r\u00ECv\u00F2.com [echoproperties] common.app.UserIdText=\u00D9s\u00E8r \u00CC\u00D0 [echoproperties] common.app.description=Pseudo Loc Test App for Build Script testing [echoproperties] common.app.name=?? [echoproperties] file.encoding=Cp1252 [echoproperties] file.encoding.pkg=sun.io [echoproperties] file.separator=\\ [echoproperties] ios.RegistrationText=R\u00E8g\u00ECstr\u00E0t\u00ED\u00F2\u00F1 T\u00E9xt [echoproperties] ios.RegistrationURL=http\://www.josscrowcroft.com/2011/code/utf-8-multibyte-characters-in-url-parameters-%E2%9C%93/ [echoproperties] java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment [echoproperties] java.awt.printerjob=sun.awt.windows.WPrinterJob [echoproperties] java.class.path=c\:\\ant\\bin\\..\\lib\\ant-launcher.jar;C\:\\Temp\\utf8\\.\\;C\:\\Program Files (x86)\\Java\\jre7\\lib\\ext\\QTJava.zip;C\:\\ant\\lib\\ant-antlr.jar;C\:\\ant\\lib\\ant-apache-bcel.jar;C\:\\ant\\lib\\ant-apache-bsf.jar;C\:\\ant\\lib\\ant-apache-log4j.jar;C\:\\ant\\lib\\ant-apache-oro.jar;C\:\\ant\\lib\\ant-apache-regexp.jar;C\:\\ant\\lib\\ant-apache-resolver.jar;C\:\\ant\\lib\\ant-apache-xalan2.jar;C\:\\ant\\lib\\ant-commons-logging.jar;C\:\\ant\\lib\\ant-commons-net.jar;C\:\\ant\\lib\\ant-contrib-1.0b3.jar;C\:\\ant\\lib\\ant-jai.jar;C\:\\ant\\lib\\ant-javamail.jar;C\:\\ant\\lib\\ant-jdepend.jar;C\:\\ant\\lib\\ant-jmf.jar;C\:\\ant\\lib\\ant-jsch.jar;C\:\\ant\\lib\\ant-junit.jar;C\:\\ant\\lib\\ant-launcher.jar;C\:\\ant\\lib\\ant-netrexx.jar;C\:\\ant\\lib\\ant-nodeps.jar;C\:\\ant\\lib\\ant-starteam.jar;C\:\\ant\\lib\\ant-stylebook.jar;C\:\\ant\\lib\\ant-swing.jar;C\:\\ant\\lib\\ant-testutil.jar;C\:\\ant\\lib\\ant-trax.jar;C\:\\ant\\lib\\ant-weblogic.jar;C\:\\ant\\lib\\ant.jar;C\:\\ant\\lib\\bb-ant-tools.jar;C\:\\ant\\lib\\xercesImpl.jar;C\:\\ant\\lib\\xml-apis.jar;C\:\\Program Files\\Java\\jre7\\lib\\tools.jar [echoproperties] java.class.version=51.0 [echoproperties] java.endorsed.dirs=C\:\\Program Files\\Java\\jre7\\lib\\endorsed [echoproperties] java.ext.dirs=C\:\\Program Files\\Java\\jre7\\lib\\ext;C\:\\Windows\\Sun\\Java\\lib\\ext [echoproperties] java.home=C\:\\Program Files\\Java\\jre7 [echoproperties] java.io.tmpdir=C\:\\Users\\efelton\\AppData\\Local\\Temp\\ [echoproperties] java.library.path=C\:\\Windows\\SYSTEM32;C\:\\Windows\\Sun\\Java\\bin;C\:\\Windows\\system32;C\:\\Windows;C\:\\Windows\\SYSTEM32;C\:\\Windows;C\:\\Windows\\SYSTEM32\\WBEM;C\:\\Windows\\SYSTEM32\\WINDOWSPOWERSHELL\\V1.0\\;C\:\\PROGRAM FILES\\INTEL\\WIFI\\BIN\\;C\:\\PROGRAM FILES\\COMMON FILES\\INTEL\\WIRELESSCOMMON\\;C\:\\PROGRAM FILES (X86)\\MICROSOFT SQL SERVER\\100\\TOOLS\\BINN\\;C\:\\PROGRAM FILES\\MICROSOFT SQL SERVER\\100\\TOOLS\\BINN\\;C\:\\PROGRAM FILES\\MICROSOFT SQL SERVER\\100\\DTS\\BINN\\;C\:\\PROGRAM FILES (X86)\\MICROSOFT SQL SERVER\\100\\TOOLS\\BINN\\VSSHELL\\COMMON7\\IDE\\;C\:\\PROGRAM FILES (X86)\\MICROSOFT SQL SERVER\\100\\DTS\\BINN\\;C\:\\Program Files\\ThinkPad\\Bluetooth Software\\;C\:\\Program Files\\ThinkPad\\Bluetooth Software\\syswow64;C\:\\Program Files (x86)\\QuickTime\\QTSystem\\;C\:\\Program Files (x86)\\AccuRev\\bin;C\:\\Program Files\\Java\\jdk1.7.0_04\\bin;C\:\\Program Files (x86)\\IDM Computer Solutions\\UltraEdit\\;. [echoproperties] java.runtime.name=Java(TM) SE Runtime Environment [echoproperties] java.runtime.version=1.7.0_04-b22 [echoproperties] java.specification.name=Java Platform API Specification [echoproperties] java.specification.vendor=Oracle Corporation [echoproperties] java.specification.version=1.7 [echoproperties] java.vendor=Oracle Corporation [echoproperties] java.vendor.url=http\://java.oracle.com/ [echoproperties] java.vendor.url.bug=http\://bugreport.sun.com/bugreport/ [echoproperties] java.version=1.7.0_04 [echoproperties] java.vm.info=mixed mode [echoproperties] java.vm.name=Java HotSpot(TM) 64-Bit Server VM [echoproperties] java.vm.specification.name=Java Virtual Machine Specification [echoproperties] java.vm.specification.vendor=Oracle Corporation [echoproperties] java.vm.specification.version=1.7 [echoproperties] java.vm.vendor=Oracle Corporation [echoproperties] java.vm.version=23.0-b21 [echoproperties] line.separator=\r\n [echoproperties] os.arch=amd64 [echoproperties] os.name=Windows 7 [echoproperties] os.version=6.1 [echoproperties] path.separator=; [echoproperties] sun.arch.data.model=64 [echoproperties] sun.boot.class.path=C\:\\Program Files\\Java\\jre7\\lib\\resources.jar;C\:\\Program Files\\Java\\jre7\\lib\\rt.jar;C\:\\Program Files\\Java\\jre7\\lib\\sunrsasign.jar;C\:\\Program Files\\Java\\jre7\\lib\\jsse.jar;C\:\\Program Files\\Java\\jre7\\lib\\jce.jar;C\:\\Program Files\\Java\\jre7\\lib\\charsets.jar;C\:\\Program Files\\Java\\jre7\\lib\\jfr.jar;C\:\\Program Files\\Java\\jre7\\classes [echoproperties] sun.boot.library.path=C\:\\Program Files\\Java\\jre7\\bin [echoproperties] sun.cpu.endian=little [echoproperties] sun.cpu.isalist=amd64 [echoproperties] sun.desktop=windows [echoproperties] sun.io.unicode.encoding=UnicodeLittle [echoproperties] sun.java.command=org.apache.tools.ant.launch.Launcher -cp .;C\:\\Program Files (x86)\\Java\\jre7\\lib\\ext\\QTJava.zip [echoproperties] sun.java.launcher=SUN_STANDARD [echoproperties] sun.jnu.encoding=Cp1252 [echoproperties] sun.management.compiler=HotSpot 64-Bit Tiered Compilers [echoproperties] sun.os.patch.level=Service Pack 1 [echoproperties] user.country=US [echoproperties] user.dir=C\:\\Temp\\utf8 [echoproperties] user.home=C\:\\Users\\efelton [echoproperties] user.language=en [echoproperties] user.name=efelton [echoproperties] user.script= [echoproperties] user.timezone= [echoproperties] user.variant= BUILD SUCCESSFUL Total time: 1 second Thank you for your help EDIT\UPDATE 6/19/2012 I am developing in a Windows environment. I have installed a TTF from: http://freedesktop.org/wiki/Software/CJKUnifonts/Download I have updated UltraEdit to use the TTF and I can see the Chinese characters. <?xml version="1.0" encoding="UTF-8" ?> <project name="utf8test" default="all" basedir="."> <target name="all"> <echo>??</echo> <echo encoding="ISO-8859-1">ISO-8859-1 ??</echo> <echo encoding="UTF-8">UTF-8 ??</echo> <echo file="echo_output.txt" append="true" >?? ${line.separator}</echo> <echo file="echo_output.txt" append="true" encoding="ISO-8859-1">ISO-8859-1 ?? ${line.separator}</echo> <echo file="echo_output.txt" append="true" encoding="UTF-8">UTF-8 ?? ${line.separator}</echo> <echo file="echo_output.txt" append="true" encoding="UnicodeLittle">UnicodeLittle ?? ${line.separator}</echo> <echo file="echo_output.txt" append="true" encoding="UnicodeLittleUnmarked">UnicodeLittleUnmarked ?? ${line.separator}</echo> </target> </project> The output captured by running inside UltraEdit is: Buildfile: E:\temp\utf8\build.xml all: [echo] ?? [echo] ISO-8859-1 ?? [echo] UTF-8 ?? BUILD SUCCESSFUL Total time: 1 second And the echo_output.txt file shows up like this: ?? ISO-8859-1 ?? UTF-8 ?? ÿþU n i c o d e L i t t l e ? ? U n i c o d e L i t t l e U n m a r k e d ? ? So there appears to be somehting fundamentally wrong with how my ANT environment is set up since I cannot simply echo the character to the screen or to a file.

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• Weblogic is slow to start (11mins) under VM (VirtualBox and VMware)

  - by Vladimir Dyuzhev

  (SOLVED! BY FAKING SYSTEM RANDOM GENERATOR, SEE BELOW) I'm setting up a VM image for my dev/build team. Inside that VM a Weblogic domain should be running. I use Ububtu server distro, WLS 9.2MP3 + ALSB. Everything works OK, quite fast, but at the start time the WLS stops twice for a measurable amounts of time. Two stops in total amount to about 10 minutes delay. For tasks where deployment requires server restart it's very annoying. :-( Sleeping time is not constant, sometimes the server starts very fast, sometimes so-so, sometimes 10 minutes or more. Interesting that if I press Enter while looking at the stopped server, it wakes up much faster, sometimes after a few seconds. WLST (Weblogic Jython shell) is also hanging for quite a time when executed in VM. It doesn't react to Enter though. Here must be some developers who run WLS with a VM. I wonder if others have the same problem? Was someone able to solve it? Here's the server output (just for a case): Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_12-b04) Java HotSpot(TM) Client VM (build 1.5.0_12-b04, mixed mode) Starting WLS with line: /shared2/beahome/jdk150_12/bin/java -client -Xmx256m -XX:MaxPermSize=128m -Xverify:none -da -Dplatform.home=/shared2/beahome/weblogic92 -Dwls.home=/shared2/beahome/weblogic92/server -Dwli.home=/shared2/beahome/weblogic92/integration -Dweblogic.management.discover=true -Dwl w.iterativeDev= -Dwlw.testConsole= -Dwlw.logErrorsToConsole= -Dweblogic.ext.dirs=/shared2/beahome/patch_weblogic923/profiles/default/sysext_ manifest_classpath -Dweblogic.management.username=admin -Dweblogic.management.password=wlsadmin -Dweblogic.Name=LOGMGR-admin -Djava.security .policy=/shared2/beahome/weblogic92/server/lib/weblogic.policy weblogic.Server <1-Apr-2010 12:47:22 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000395> <Following extensions directory contents added to the end of the classpath: /shared2/beahome/weblogic92/platform/lib/p13n/p13n-schemas.jar:/shared2/beahome/weblogic92/platform/lib/p13n/p13n_common.jar:/shared2/beahom e/weblogic92/platform/lib/p13n/p13n_system.jar:/shared2/beahome/weblogic92/platform/lib/wlp/netuix_common.jar:/shared2/beahome/weblogic92/pl atform/lib/wlp/netuix_schemas.jar:/shared2/beahome/weblogic92/platform/lib/wlp/netuix_system.jar:/shared2/beahome/weblogic92/platform/lib/wl p/wsrp-common.jar> <1-Apr-2010 12:47:22 o'clock PM GMT-05:00> <Info> <WebLogicServer> <BEA-000377> <Starting WebLogic Server with Java HotSpot(TM) Client VM Ve rsion 1.5.0_12-b04 from Sun Microsystems Inc.> <1-Apr-2010 12:47:23 o'clock PM GMT-05:00> <Info> <Management> <BEA-141107> <Version: WebLogic Server 9.2 MP3 Mon Mar 10 08:28:41 EDT 2008 1096261 > <1-Apr-2010 12:47:25 o'clock PM GMT-05:00> <Info> <WebLogicServer> <BEA-000215> <Loaded License : /shared2/beahome/license.bea> <1-Apr-2010 12:47:25 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING> <1-Apr-2010 12:47:25 o'clock PM GMT-05:00> <Info> <WorkManager> <BEA-002900> <Initializing self-tuning thread pool> <1-Apr-2010 12:47:25 o'clock PM GMT-05:00> <Notice> <Log Management> <BEA-170019> <The server log file /shared2/wldomains/beaadmd/LOGMGR/ser vers/LOGMGR-admin/logs/LOGMGR-admin.log is opened. All server side log events will be written to this file.> Here we have the first delay, up to 5 mins... <1-Apr-2010 12:53:21 o'clock PM GMT-05:00> <Notice> <Security> <BEA-090082> <Security initializing using security realm myrealm.> <1-Apr-2010 12:53:24 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STANDBY> <1-Apr-2010 12:53:24 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING> <1-Apr-2010 12:53:25 o'clock PM GMT-05:00> <Notice> <Log Management> <BEA-170027> <The server initialized the domain log broadcaster success fully. Log messages will now be broadcasted to the domain log.> <1-Apr-2010 12:53:25 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to ADMIN> <1-Apr-2010 12:53:25 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RESUMING> <1-Apr-2010 12:53:28 o'clock PM GMT-05:00> <Notice> <Security> <BEA-090171> <Loading the identity certificate and private key stored under t he alias adminuialias from the jks keystore file /shared2/wldomains/beaadmd/LOGMGR/CustomIdentity.jks.> And here is the second, again up to 5 mins. <1-Apr-2010 12:58:56 o'clock PM GMT-05:00> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file /shared 2/wldomains/beaadmd/LOGMGR/CustomTrust.jks.> <1-Apr-2010 12:58:57 o'clock PM GMT-05:00> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure" is now listening on 192.168.56.102:7002 f or protocols iiops, t3s, ldaps, https.> <1-Apr-2010 12:58:57 o'clock PM GMT-05:00> <Notice> <Server> <BEA-002613> <Channel "Default" is now listening on 192.168.56.102:8012 for pro tocols iiop, t3, ldap, http.> <1-Apr-2010 12:58:57 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000331> <Started WebLogic Admin Server "LOGMGR-admin" for domain " LOGMGR" running in Development Mode> <1-Apr-2010 12:58:57 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RUNNING> <1-Apr-2010 12:58:57 o'clock PM GMT-05:00> <Notice> <WebLogicServer> <BEA-000360> <Server started in RUNNING mode> UPDATE I think I've got the track: it must be the randon seed initialization. That may explain why generating keyboard events release the server. I've made the thread dump, and one thread is in runnable state, but waiting: "[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'" daemon prio=1 tid=0x0a7b06e8 nid=0xeda runnable [0x728a500 0..0x728a6d80] at java.io.FileInputStream.readBytes(Native Method) at java.io.FileInputStream.read(FileInputStream.java:194) at sun.security.provider.NativePRNG$RandomIO.readFully(NativePRNG.java:185) at sun.security.provider.NativePRNG$RandomIO.implGenerateSeed(NativePRNG.java:202) - locked <0x7d928c78> (a java.lang.Object) at sun.security.provider.NativePRNG$RandomIO.access$300(NativePRNG.java:108) at sun.security.provider.NativePRNG.engineGenerateSeed(NativePRNG.java:102) at java.security.SecureRandom.generateSeed(SecureRandom.java:475) at weblogic.security.AbstractRandomData.ensureInittedAndSeeded(AbstractRandomData.java:83) SOLVED Weblogic uses SecureRandom to init security subsystem. SecureRandom by default uses /dev/urandom file. For some reason, reading this file under VM comes to halt quite often. Generating console events helps to create more randomness, and release the WLS. For the test purposes I have changed jre/lib/security/java.security file, property to securerandom.source=file:/tmp/big.random.file. Weblogic now starts in 15 seconds.

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• Is there a Telecommunications Reference Architecture?

  - by raul.goycoolea

  @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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• Using a mounted NTFS share with nginx

  - by Hoff

  I have set up a local testing VM with Ubuntu Server 12.04 LTS and the LEMP stack. It's kind of an unconventional setup because instead of having all my PHP scripts on the local machine, I've mounted an NTFS share as the document root because I do my development on Windows. I had everything working perfectly up until this morning, now I keep getting a dreaded 'File not found.' error. I am almost certain this must be somehow permission related, because if I copy my site over to /var/www, nginx and php-fpm have no problems serving my PHP scripts. What I can't figure out is why all of a sudden (after a reboot of the server), no PHP files will be served but instead just the 'File not found.' error. Static files work fine, so I think it's PHP that is causing the headache. Both nginx and php-fpm are configured to run as the user www-data: root@ubuntu-server:~# ps aux | grep 'nginx\|php-fpm' root 1095 0.0 0.0 5816 792 ? Ss 11:11 0:00 nginx: master process /opt/nginx/sbin/nginx -c /etc/nginx/nginx.conf www-data 1096 0.0 0.1 6016 1172 ? S 11:11 0:00 nginx: worker process www-data 1098 0.0 0.1 6016 1172 ? S 11:11 0:00 nginx: worker process root 1130 0.0 0.4 175560 4212 ? Ss 11:11 0:00 php-fpm: master process (/etc/php5/php-fpm.conf) www-data 1131 0.0 0.3 175560 3216 ? S 11:11 0:00 php-fpm: pool www www-data 1132 0.0 0.3 175560 3216 ? S 11:11 0:00 php-fpm: pool www www-data 1133 0.0 0.3 175560 3216 ? S 11:11 0:00 php-fpm: pool www root 1686 0.0 0.0 4368 816 pts/1 S+ 11:11 0:00 grep --color=auto nginx\|php-fpm I have mounted the NTFS share at /mnt/webfiles by editing /etc/fstab and adding the following line: //192.168.0.199/c$/Websites/ /mnt/webfiles cifs username=Jordan,password=mypasswordhere,gid=33,uid=33 0 0 Where gid 33 is the www-data group and uid 33 is the user www-data. If I list the contents of one of my sites you can in fact see that they belong to the user www-data: root@ubuntu-server:~# ls -l /mnt/webfiles/nTv5-2.0 total 8 drwxr-xr-x 0 www-data www-data 0 Jun 6 19:12 app drwxr-xr-x 0 www-data www-data 0 Aug 22 19:00 assets -rwxr-xr-x 0 www-data www-data 1150 Jan 4 2012 favicon.ico -rwxr-xr-x 0 www-data www-data 1412 Dec 28 2011 index.php drwxr-xr-x 0 www-data www-data 0 Jun 3 16:44 lib drwxr-xr-x 0 www-data www-data 0 Jan 3 2012 plugins drwxr-xr-x 0 www-data www-data 0 Jun 3 16:45 vendors If I switch to the www-data user, I have no problem creating a new file on the share: root@ubuntu-server:~# su www-data $ > /mnt/webfiles/test.txt $ ls -l /mnt/webfiles | grep test\.txt -rwxr-xr-x 0 www-data www-data 0 Sep 8 11:19 test.txt There should be no problem reading or writing to the share with php-fpm running as the user www-data. When I examine the error log of nginx, it's filled with a bunch of lines that look like the following: 2012/09/08 11:22:36 [error] 1096#0: *1 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 192.168.0.199, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "192.168.0.123" 2012/09/08 11:22:39 [error] 1096#0: *1 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 192.168.0.199, server: , request: "GET /apc.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.sock:", host: "192.168.0.123" It's bizarre that this was working previously and now all of sudden PHP is complaining that it can't "find" the scripts on the share. Does anybody know why this is happening? EDIT I tried editing php-fpm.conf and changing chdir to the following: chdir = /mnt/webfiles When I try and restart the php-fpm service, I get the error: Starting php-fpm [08-Sep-2012 14:20:55] ERROR: [pool www] the chdir path '/mnt/webfiles' does not exist or is not a directory This is a total load of bullshit because this directory DOES exist and is mounted! Any ls commands to list that directory work perfectly. Why the hell can't PHP-FPM see this directory?! Here are my configuration files for reference: nginx.conf user www-data; worker_processes 2; error_log /var/log/nginx/nginx.log info; pid /var/run/nginx.pid; events { worker_connections 1024; multi_accept on; } http { include fastcgi.conf; include mime.types; default_type application/octet-stream; set_real_ip_from 127.0.0.1; real_ip_header X-Forwarded-For; ## Proxy proxy_redirect off; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; client_max_body_size 32m; client_body_buffer_size 128k; proxy_connect_timeout 90; proxy_send_timeout 90; proxy_read_timeout 90; proxy_buffers 32 4k; ## Compression gzip on; gzip_types text/plain text/css application/x-javascript text/xml application/xml application/xml+rss text/javascript; gzip_disable "MSIE [1-6]\.(?!.*SV1)"; ### TCP options tcp_nodelay on; tcp_nopush on; keepalive_timeout 65; sendfile on; include /etc/nginx/sites-enabled/*; } my site config server { listen 80; access_log /var/log/nginx/$host.access.log; error_log /var/log/nginx/error.log; root /mnt/webfiles/nTv5-2.0/app/webroot; index index.php; ## Block bad bots if ($http_user_agent ~* (HTTrack|HTMLParser|libcurl|discobot|Exabot|Casper|kmccrew|plaNETWORK|RPT-HTTPClient)) { return 444; } ## Block certain Referers (case insensitive) if ($http_referer ~* (sex|vigra|viagra) ) { return 444; } ## Deny dot files: location ~ /\. { deny all; } ## Favicon Not Found location = /favicon.ico { access_log off; log_not_found off; } ## Robots.txt Not Found location = /robots.txt { access_log off; log_not_found off; } if (-f $document_root/maintenance.html) { rewrite ^(.*)$ /maintenance.html last; } location ~* \.(?:ico|css|js|gif|jpe?g|png)$ { # Some basic cache-control for static files to be sent to the browser expires max; add_header Pragma public; add_header Cache-Control "max-age=2678400, public, must-revalidate"; } location / { try_files $uri $uri/ index.php; if (-f $request_filename) { break; } rewrite ^(.+)$ /index.php?url=$1 last; } location ~ \.php$ { include /etc/nginx/fastcgi.conf; fastcgi_pass unix:/var/run/php5-fpm.sock; } } php-fpm.conf ;;;;;;;;;;;;;;;;;;;;; ; FPM Configuration ; ;;;;;;;;;;;;;;;;;;;;; ; All relative paths in this configuration file are relative to PHP's install ; prefix (/opt/php5). This prefix can be dynamicaly changed by using the ; '-p' argument from the command line. ; Include one or more files. If glob(3) exists, it is used to include a bunch of ; files from a glob(3) pattern. This directive can be used everywhere in the ; file. ; Relative path can also be used. They will be prefixed by: ; - the global prefix if it's been set (-p arguement) ; - /opt/php5 otherwise ;include=etc/fpm.d/*.conf ;;;;;;;;;;;;;;;;;; ; Global Options ; ;;;;;;;;;;;;;;;;;; [global] ; Pid file ; Note: the default prefix is /opt/php5/var ; Default Value: none pid = /var/run/php-fpm.pid ; Error log file ; Note: the default prefix is /opt/php5/var ; Default Value: log/php-fpm.log error_log = /var/log/php5-fpm/php-fpm.log ; Log level ; Possible Values: alert, error, warning, notice, debug ; Default Value: notice ;log_level = notice ; If this number of child processes exit with SIGSEGV or SIGBUS within the time ; interval set by emergency_restart_interval then FPM will restart. A value ; of '0' means 'Off'. ; Default Value: 0 ;emergency_restart_threshold = 0 ; Interval of time used by emergency_restart_interval to determine when ; a graceful restart will be initiated. This can be useful to work around ; accidental corruptions in an accelerator's shared memory. ; Available Units: s(econds), m(inutes), h(ours), or d(ays) ; Default Unit: seconds ; Default Value: 0 ;emergency_restart_interval = 0 ; Time limit for child processes to wait for a reaction on signals from master. ; Available units: s(econds), m(inutes), h(ours), or d(ays) ; Default Unit: seconds ; Default Value: 0 ;process_control_timeout = 0 ; Send FPM to background. Set to 'no' to keep FPM in foreground for debugging. ; Default Value: yes ;daemonize = yes ;;;;;;;;;;;;;;;;;;;; ; Pool Definitions ; ;;;;;;;;;;;;;;;;;;;; ; Multiple pools of child processes may be started with different listening ; ports and different management options. The name of the pool will be ; used in logs and stats. There is no limitation on the number of pools which ; FPM can handle. Your system will tell you anyway :) ; Start a new pool named 'www'. ; the variable $pool can we used in any directive and will be replaced by the ; pool name ('www' here) [www] ; Per pool prefix ; It only applies on the following directives: ; - 'slowlog' ; - 'listen' (unixsocket) ; - 'chroot' ; - 'chdir' ; - 'php_values' ; - 'php_admin_values' ; When not set, the global prefix (or /opt/php5) applies instead. ; Note: This directive can also be relative to the global prefix. ; Default Value: none ;prefix = /path/to/pools/$pool ; The address on which to accept FastCGI requests. ; Valid syntaxes are: ; 'ip.add.re.ss:port' - to listen on a TCP socket to a specific address on ; a specific port; ; 'port' - to listen on a TCP socket to all addresses on a ; specific port; ; '/path/to/unix/socket' - to listen on a unix socket. ; Note: This value is mandatory. ;listen = 127.0.0.1:9000 listen = /var/run/php5-fpm.sock ; Set listen(2) backlog. A value of '-1' means unlimited. ; Default Value: 128 (-1 on FreeBSD and OpenBSD) ;listen.backlog = -1 ; List of ipv4 addresses of FastCGI clients which are allowed to connect. ; Equivalent to the FCGI_WEB_SERVER_ADDRS environment variable in the original ; PHP FCGI (5.2.2+). Makes sense only with a tcp listening socket. Each address ; must be separated by a comma. If this value is left blank, connections will be ; accepted from any ip address. ; Default Value: any ;listen.allowed_clients = 127.0.0.1 ; Set permissions for unix socket, if one is used. In Linux, read/write ; permissions must be set in order to allow connections from a web server. Many ; BSD-derived systems allow connections regardless of permissions. ; Default Values: user and group are set as the running user ; mode is set to 0666 ;listen.owner = www-data ;listen.group = www-data ;listen.mode = 0666 ; Unix user/group of processes ; Note: The user is mandatory. If the group is not set, the default user's group ; will be used. user = www-data group = www-data ; Choose how the process manager will control the number of child processes. ; Possible Values: ; static - a fixed number (pm.max_children) of child processes; ; dynamic - the number of child processes are set dynamically based on the ; following directives: ; pm.max_children - the maximum number of children that can ; be alive at the same time. ; pm.start_servers - the number of children created on startup. ; pm.min_spare_servers - the minimum number of children in 'idle' ; state (waiting to process). If the number ; of 'idle' processes is less than this ; number then some children will be created. ; pm.max_spare_servers - the maximum number of children in 'idle' ; state (waiting to process). If the number ; of 'idle' processes is greater than this ; number then some children will be killed. ; Note: This value is mandatory. pm = dynamic ; The number of child processes to be created when pm is set to 'static' and the ; maximum number of child processes to be created when pm is set to 'dynamic'. ; This value sets the limit on the number of simultaneous requests that will be ; served. Equivalent to the ApacheMaxClients directive with mpm_prefork. ; Equivalent to the PHP_FCGI_CHILDREN environment variable in the original PHP ; CGI. ; Note: Used when pm is set to either 'static' or 'dynamic' ; Note: This value is mandatory. pm.max_children = 50 ; The number of child processes created on startup. ; Note: Used only when pm is set to 'dynamic' ; Default Value: min_spare_servers + (max_spare_servers - min_spare_servers) / 2 pm.start_servers = 20 ; The desired minimum number of idle server processes. ; Note: Used only when pm is set to 'dynamic' ; Note: Mandatory when pm is set to 'dynamic' pm.min_spare_servers = 5 ; The desired maximum number of idle server processes. ; Note: Used only when pm is set to 'dynamic' ; Note: Mandatory when pm is set to 'dynamic' pm.max_spare_servers = 35 ; The number of requests each child process should execute before respawning. ; This can be useful to work around memory leaks in 3rd party libraries. For ; endless request processing specify '0'. Equivalent to PHP_FCGI_MAX_REQUESTS. ; Default Value: 0 pm.max_requests = 500 ; The URI to view the FPM status page. If this value is not set, no URI will be ; recognized as a status page. By default, the status page shows the following ; information: ; accepted conn - the number of request accepted by the pool; ; pool - the name of the pool; ; process manager - static or dynamic; ; idle processes - the number of idle processes; ; active processes - the number of active processes; ; total processes - the number of idle + active processes. ; max children reached - number of times, the process limit has been reached, ; when pm tries to start more children (works only for ; pm 'dynamic') ; The values of 'idle processes', 'active processes' and 'total processes' are ; updated each second. The value of 'accepted conn' is updated in real time. ; Example output: ; accepted conn: 12073 ; pool: www ; process manager: static ; idle processes: 35 ; active processes: 65 ; total processes: 100 ; max children reached: 1 ; By default the status page output is formatted as text/plain. Passing either ; 'html' or 'json' as a query string will return the corresponding output ; syntax. Example: ; http://www.foo.bar/status ; http://www.foo.bar/status?json ; http://www.foo.bar/status?html ; Note: The value must start with a leading slash (/). The value can be ; anything, but it may not be a good idea to use the .php extension or it ; may conflict with a real PHP file. ; Default Value: not set pm.status_path = /status ; The ping URI to call the monitoring page of FPM. If this value is not set, no ; URI will be recognized as a ping page. This could be used to test from outside ; that FPM is alive and responding, or to ; - create a graph of FPM availability (rrd or such); ; - remove a server from a group if it is not responding (load balancing); ; - trigger alerts for the operating team (24/7). ; Note: The value must start with a leading slash (/). The value can be ; anything, but it may not be a good idea to use the .php extension or it ; may conflict with a real PHP file. ; Default Value: not set ping.path = /ping ; This directive may be used to customize the response of a ping request. The ; response is formatted as text/plain with a 200 response code. ; Default Value: pong ping.response = pong ; The timeout for serving a single request after which the worker process will ; be killed. This option should be used when the 'max_execution_time' ini option ; does not stop script execution for some reason. A value of '0' means 'off'. ; Available units: s(econds)(default), m(inutes), h(ours), or d(ays) ; Default Value: 0 ;request_terminate_timeout = 0 ; The timeout for serving a single request after which a PHP backtrace will be ; dumped to the 'slowlog' file. A value of '0s' means 'off'. ; Available units: s(econds)(default), m(inutes), h(ours), or d(ays) ; Default Value: 0 ;request_slowlog_timeout = 0 ; The log file for slow requests ; Default Value: not set ; Note: slowlog is mandatory if request_slowlog_timeout is set ;slowlog = log/$pool.log.slow ; Set open file descriptor rlimit. ; Default Value: system defined value ;rlimit_files = 1024 ; Set max core size rlimit. ; Possible Values: 'unlimited' or an integer greater or equal to 0 ; Default Value: system defined value ;rlimit_core = 0 ; Chroot to this directory at the start. This value must be defined as an ; absolute path. When this value is not set, chroot is not used. ; Note: you can prefix with '$prefix' to chroot to the pool prefix or one ; of its subdirectories. If the pool prefix is not set, the global prefix ; will be used instead. ; Note: chrooting is a great security feature and should be used whenever ; possible. However, all PHP paths will be relative to the chroot ; (error_log, sessions.save_path, ...). ; Default Value: not set ;chroot = ; Chdir to this directory at the start. ; Note: relative path can be used. ; Default Value: current directory or / when chroot ;chdir = /var/www ; Redirect worker stdout and stderr into main error log. If not set, stdout and ; stderr will be redirected to /dev/null according to FastCGI specs. ; Note: on highloaded environement, this can cause some delay in the page ; process time (several ms). ; Default Value: no ;catch_workers_output = yes ; Pass environment variables like LD_LIBRARY_PATH. All $VARIABLEs are taken from ; the current environment. ; Default Value: clean env ;env[HOSTNAME] = $HOSTNAME ;env[PATH] = /usr/local/bin:/usr/bin:/bin ;env[TMP] = /tmp ;env[TMPDIR] = /tmp ;env[TEMP] = /tmp ; Additional php.ini defines, specific to this pool of workers. These settings ; overwrite the values previously defined in the php.ini. The directives are the ; same as the PHP SAPI: ; php_value/php_flag - you can set classic ini defines which can ; be overwritten from PHP call 'ini_set'. ; php_admin_value/php_admin_flag - these directives won't be overwritten by ; PHP call 'ini_set' ; For php_*flag, valid values are on, off, 1, 0, true, false, yes or no. ; Defining 'extension' will load the corresponding shared extension from ; extension_dir. Defining 'disable_functions' or 'disable_classes' will not ; overwrite previously defined php.ini values, but will append the new value ; instead. ; Note: path INI options can be relative and will be expanded with the prefix ; (pool, global or /opt/php5) ; Default Value: nothing is defined by default except the values in php.ini and ; specified at startup with the -d argument ;php_admin_value[sendmail_path] = /usr/sbin/sendmail -t -i -f [email protected] ;php_flag[display_errors] = off ;php_admin_value[error_log] = /var/log/fpm-php.www.log ;php_admin_flag[log_errors] = on ;php_admin_value[memory_limit] = 32M php_admin_value[sendmail_path] = /usr/sbin/sendmail -t -i

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• Twitter Bootstrap styling conflicts with plug-ins like jqGrid and other third part libraries

  - by Renso

  Issues:The concern is that the Twitter Bootstrap framework is that some of their css selectors are simply too generic and have incompatibility issues and conflicts with most third party plug-ins and css libraries, like jQuery-UI and jqGrid.My most pressing concern is only with the generic selector for the styling of "INPUT" controls.Some concerns:So basically anyone using BS (Bootstrap) will have to override styling 100% of the time on all input controls on all their web pages for all the plug-ins they use that render their own styling for input controls. This seems to chisel away any reason for using Bootstrap. Overriding Bootstrap css in this case seems illogical at best as it implies the BS styling is not correct or as granular as it is supposed to be. It also suggests you realize there is an issue here. Any person who has written a fair amount of css will realize that it is a mammoth task to to take an existing app, converting it to BS and then having to find all non-BS input controls and styling them all. The worst part is that there is no generic styling for this as each input control has a different source/context, some are regular tags and some belong to plug-ins, each with their own flavor of styling. For new web apps the challenge is not that different, each time you add a new plug-in you will have to test all facets of it, and I mean all of it, pop-ups, etc, that contain any kind of input control to make sure it is styled correctly. I am having a hard time seeing the benefits of BS in this context. So until the BS team addresses the issue, or not, you may be wondering what is the easiest solution.Help the community to drive this issue home by creating a new issue on github, see my entry here: https://github.com/twitter/bootstrap/issues/4008. As you can see I got some good and some negative feedback, but we all agree it is an issue. I do believe my solution below should be reverse compatible if the proper class declarations were followed as recommended by Bootstrap.The solution:Add a higher-level qualifier to the input selector, which may not break anything.  Add "control-group" and "controls" classes as higher-level selectors, as they have to be declared inside those classes anyway as far as I understand the design approach of BS. So in my example below can modify the css without possible breaking anything, see the css at the bottom. I tested this briefly and seems to render just as expected. May not be complete as I only spent a few minutes on the css. Your feedback will be greatly appreciated. <div class="control-group">    <label title="" for="Contact_FirstName" class="control-label">First Name</label>    <div class="controls">        <input type="text" value="" name="Contact.FirstName" id="Contact_FirstName" data-val-required="The Reader Contact&amp;#39;s First Name is required" data-val-length-min="2" data-val-length-max="250" data-val-length="The maximum length allowed for the Reader Contact&amp;#39;s First Name is 250 characters and must be two or more characters long" data-val="true" class="input-medium">        <span data-valmsg-replace="true" data-valmsg-for="Contact.FirstName" class="field-validation-valid"></span>    </div></div>Here are the SCSS (SASS) updates. In stead of just including the updates I decided to include the entire bootstrap SCSS file so you can just copy-and-paste it in stead of trying to figure out what selectors have changed./*! * Bootstrap v2.0.4 * Enhacement by Renso Hollhumer * Copyright 2012 Twitter, Inc * Licensed under the Apache License v2.0 * http://www.apache.org/licenses/LICENSE-2.0 * * Designed and built with all the love in the world @twitter by @mdo and @fat. * Enhancement by Renso Hollhumer: To isolate styling of INPUT tags to the Bootstrap context only */.clearfix {  *zoom: 1;}.clearfix:before,.clearfix:after {  display: table;  content: "";}.clearfix:after {  clear: both;}.hide-text {  font: 0/0 a;  color: transparent;  text-shadow: none;  background-color: transparent;  border: 0;}.input-block-level {  display: block;  width: 100%;  min-height: 28px;  -webkit-box-sizing: border-box;  -moz-box-sizing: border-box;  -ms-box-sizing: border-box;  box-sizing: border-box;}article,aside,details,figcaption,figure,footer,header,hgroup,nav,section {  display: block;}audio,canvas,video {  display: inline-block;  *display: inline;  *zoom: 1;}audio:not([controls]) {  display: none;}html {  font-size: 100%;  -webkit-text-size-adjust: 100%;  -ms-text-size-adjust: 100%;}a:focus {  outline: thin dotted #333;  outline: 5px auto -webkit-focus-ring-color;  outline-offset: -2px;}a:hover,a:active {  outline: 0;}sub,sup {  position: relative;  font-size: 75%;  line-height: 0;  vertical-align: baseline;}sup {  top: -0.5em;}sub {  bottom: -0.25em;}img {  max-width: 100%;  vertical-align: middle;  border: 0;  -ms-interpolation-mode: bicubic;}#map_canvas img {  max-width: none;}button,input,select,textarea {  margin: 0;  font-size: 100%;  vertical-align: middle;}button,input {  *overflow: visible;  line-height: normal;}button::-moz-focus-inner,input::-moz-focus-inner {  padding: 0;  border: 0;}button,input[type="button"],input[type="reset"],input[type="submit"] {  cursor: pointer;  -webkit-appearance: button;}input[type="search"] {  -webkit-box-sizing: content-box;  -moz-box-sizing: content-box;  box-sizing: content-box;  -webkit-appearance: textfield;}input[type="search"]::-webkit-search-decoration,input[type="search"]::-webkit-search-cancel-button {  -webkit-appearance: none;}textarea {  overflow: auto;  vertical-align: top;}body {  margin: 0;  font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;  font-size: 13px;  line-height: 18px;  color: #333333;  background-color: #ffffff;}a {  color: #0088cc;  text-decoration: none;}a:hover {  color: #005580;  text-decoration: underline;}.row {  margin-left: -20px;  *zoom: 1;}.row:before,.row:after {  display: table;  content: "";}.row:after {  clear: both;}[class*="span"] {  float: left;  margin-left: 20px;}.container,.navbar-fixed-top .container,.navbar-fixed-bottom .container {  width: 940px;}.span12 {  width: 940px;}.span11 {  width: 860px;}.span10 {  width: 780px;}.span9 {  width: 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5px;}.input-prepend,.input-append {  margin-bottom: 5px;}.input-prepend input,.input-append input,.input-prepend select,.input-append select,.input-prepend .uneditable-input,.input-append .uneditable-input {  position: relative;  margin-bottom: 0;  *margin-left: 0;  vertical-align: middle;  -webkit-border-radius: 0 3px 3px 0;  -moz-border-radius: 0 3px 3px 0;  border-radius: 0 3px 3px 0;}.input-prepend input:focus,.input-append input:focus,.input-prepend select:focus,.input-append select:focus,.input-prepend .uneditable-input:focus,.input-append .uneditable-input:focus {  z-index: 2;}.input-prepend .uneditable-input,.input-append .uneditable-input {  border-left-color: #ccc;}.input-prepend .add-on,.input-append .add-on {  display: inline-block;  width: auto;  height: 18px;  min-width: 16px;  padding: 4px 5px;  font-weight: normal;  line-height: 18px;  text-align: center;  text-shadow: 0 1px 0 #ffffff;  vertical-align: middle;  background-color: #eeeeee;  border: 1px solid #ccc;}.input-prepend .add-on,.input-append .add-on,.input-prepend .btn,.input-append .btn {  margin-left: -1px;  -webkit-border-radius: 0;  -moz-border-radius: 0;  border-radius: 0;}.input-prepend .active,.input-append .active {  background-color: #a9dba9;  border-color: #46a546;}.input-prepend .add-on,.input-prepend .btn {  margin-right: -1px;}.input-prepend .add-on:first-child,.input-prepend .btn:first-child {  -webkit-border-radius: 3px 0 0 3px;  -moz-border-radius: 3px 0 0 3px;  border-radius: 3px 0 0 3px;}.input-append input,.input-append select,.input-append .uneditable-input {  -webkit-border-radius: 3px 0 0 3px;  -moz-border-radius: 3px 0 0 3px;  border-radius: 3px 0 0 3px;}.input-append .uneditable-input {  border-right-color: #ccc;  border-left-color: #eee;}.input-append .add-on:last-child,.input-append .btn:last-child {  -webkit-border-radius: 0 3px 3px 0;  -moz-border-radius: 0 3px 3px 0;  border-radius: 0 3px 3px 0;}.input-prepend.input-append input,.input-prepend.input-append select,.input-prepend.input-append .uneditable-input {  -webkit-border-radius: 0;  -moz-border-radius: 0;  border-radius: 0;}.input-prepend.input-append .add-on:first-child,.input-prepend.input-append .btn:first-child {  margin-right: -1px;  -webkit-border-radius: 3px 0 0 3px;  -moz-border-radius: 3px 0 0 3px;  border-radius: 3px 0 0 3px;}.input-prepend.input-append .add-on:last-child,.input-prepend.input-append .btn:last-child {  margin-left: -1px;  -webkit-border-radius: 0 3px 3px 0;  -moz-border-radius: 0 3px 3px 0;  border-radius: 0 3px 3px 0;}.search-query {  padding-right: 14px;  padding-right: 4px \9;  padding-left: 14px;  padding-left: 4px \9;  /* IE7-8 doesn't have border-radius, so don't indent the padding */  margin-bottom: 0;  -webkit-border-radius: 14px;  -moz-border-radius: 14px;  border-radius: 14px;}.form-search input,.form-inline input,.form-horizontal input,.form-search textarea,.form-inline textarea,.form-horizontal textarea,.form-search select,.form-inline select,.form-horizontal select,.form-search .help-inline,.form-inline .help-inline,.form-horizontal .help-inline,.form-search .uneditable-input,.form-inline .uneditable-input,.form-horizontal .uneditable-input,.form-search .input-prepend,.form-inline .input-prepend,.form-horizontal .input-prepend,.form-search .input-append,.form-inline .input-append,.form-horizontal .input-append {  display: inline-block;  *display: inline;  /* IE7 inline-block hack */  *zoom: 1;  margin-bottom: 0;}.form-search .hide,.form-inline .hide,.form-horizontal .hide {  display: none;}.form-search label,.form-inline label {  display: inline-block;}.form-search .input-append,.form-inline .input-append,.form-search .input-prepend,.form-inline .input-prepend {  margin-bottom: 0;}.form-search .radio,.form-search .checkbox,.form-inline .radio,.form-inline .checkbox {  padding-left: 0;  margin-bottom: 0;  vertical-align: middle;}.form-search .radio input[type="radio"],.form-search .checkbox input[type="checkbox"],.form-inline .radio input[type="radio"],.form-inline .checkbox input[type="checkbox"] {  float: left;  margin-right: 3px;  margin-left: 0;}.control-group {  margin-bottom: 9px;}legend + .control-group {  margin-top: 18px;  -webkit-margin-top-collapse: separate;}.form-horizontal .control-group {  margin-bottom: 18px;  *zoom: 1;}.form-horizontal .control-group:before,.form-horizontal .control-group:after {  display: table;  content: "";}.form-horizontal .control-group:after {  clear: both;}.form-horizontal .control-label {  float: left;  width: 140px;  padding-top: 5px;  text-align: right;}.form-horizontal .controls {  *display: inline-block;  *padding-left: 20px;  margin-left: 160px;  *margin-left: 0;}.form-horizontal .controls:first-child {  *padding-left: 160px;}.form-horizontal .help-block {  margin-top: 9px;  margin-bottom: 0;}.form-horizontal .form-actions {  padding-left: 160px;}.btn {  display: inline-block;  *display: inline;  /* IE7 inline-block hack */  *zoom: 1;  padding: 4px 10px 4px;  margin-bottom: 0;  font-size: 13px;  line-height: 18px;  *line-height: 20px;  color: #333333;  text-align: center;  text-shadow: 0 1px 1px rgba(255, 255, 255, 0.75);  vertical-align: middle;  cursor: pointer;  background-color: #f5f5f5;  background-image: -moz-linear-gradient(top, #ffffff, #e6e6e6);  background-image: -ms-linear-gradient(top, #ffffff, #e6e6e6);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ffffff), to(#e6e6e6));  background-image: -webkit-linear-gradient(top, #ffffff, #e6e6e6);  background-image: -o-linear-gradient(top, #ffffff, #e6e6e6);  background-image: linear-gradient(top, #ffffff, #e6e6e6);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ffffff', endColorstr='#e6e6e6', GradientType=0);  border-color: #e6e6e6 #e6e6e6 #bfbfbf;  border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);  *background-color: #e6e6e6;  /* Darken IE7 buttons by default so they stand out more given they won't have borders */  filter: progid:DXImageTransform.Microsoft.gradient(enabled = false);  border: 1px solid #cccccc;  *border: 0;  border-bottom-color: #b3b3b3;  -webkit-border-radius: 4px;  -moz-border-radius: 4px;  border-radius: 4px;  *margin-left: .3em;  -webkit-box-shadow: inset 0 1px 0 rgba(255,255,255,.2), 0 1px 2px rgba(0,0,0,.05);  -moz-box-shadow: inset 0 1px 0 rgba(255,255,255,.2), 0 1px 2px rgba(0,0,0,.05);  box-shadow: inset 0 1px 0 rgba(255,255,255,.2), 0 1px 2px rgba(0,0,0,.05);}.btn:hover,.btn:active,.btn.active,.btn.disabled,.btn[disabled] {  background-color: #e6e6e6;  *background-color: #d9d9d9;}.btn:active,.btn.active {  background-color: #cccccc \9;}.btn:first-child {  *margin-left: 0;}.btn:hover {  color: #333333;  text-decoration: none;  background-color: #e6e6e6;  *background-color: #d9d9d9;  /* Buttons in IE7 don't get borders, so darken on hover */  background-position: 0 -15px;  -webkit-transition: background-position 0.1s linear;  -moz-transition: background-position 0.1s linear;  -ms-transition: background-position 0.1s linear;  -o-transition: background-position 0.1s linear;  transition: background-position 0.1s linear;}.btn:focus {  outline: thin dotted #333;  outline: 5px auto -webkit-focus-ring-color;  outline-offset: -2px;}.btn.active,.btn:active {  background-color: #e6e6e6;  background-color: #d9d9d9 \9;  background-image: none;  outline: 0;  -webkit-box-shadow: inset 0 2px 4px rgba(0,0,0,.15), 0 1px 2px rgba(0,0,0,.05);  -moz-box-shadow: inset 0 2px 4px rgba(0,0,0,.15), 0 1px 2px rgba(0,0,0,.05);  box-shadow: inset 0 2px 4px rgba(0,0,0,.15), 0 1px 2px rgba(0,0,0,.05);}.btn.disabled,.btn[disabled] {  cursor: default;  background-color: #e6e6e6;  background-image: none;  opacity: 0.65;  filter: alpha(opacity=65);  -webkit-box-shadow: none;  -moz-box-shadow: none;  box-shadow: none;}.btn-large {  padding: 9px 14px;  font-size: 15px;  line-height: normal;  -webkit-border-radius: 5px;  -moz-border-radius: 5px;  border-radius: 5px;}.btn-large [class^="icon-"] {  margin-top: 1px;}.btn-small {  padding: 5px 9px;  font-size: 11px;  line-height: 16px;}.btn-small [class^="icon-"] {  margin-top: -1px;}.btn-mini {  padding: 2px 6px;  font-size: 11px;  line-height: 14px;}.btn-primary,.btn-primary:hover,.btn-warning,.btn-warning:hover,.btn-danger,.btn-danger:hover,.btn-success,.btn-success:hover,.btn-info,.btn-info:hover,.btn-inverse,.btn-inverse:hover {  color: #ffffff;  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);}.btn-primary.active,.btn-warning.active,.btn-danger.active,.btn-success.active,.btn-info.active,.btn-inverse.active {  color: rgba(255, 255, 255, 0.75);}.btn {  border-color: #ccc;  border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);}.btn-primary {  background-color: #0074cc;  background-image: -moz-linear-gradient(top, #0088cc, #0055cc);  background-image: -ms-linear-gradient(top, #0088cc, #0055cc);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#0088cc), to(#0055cc));  background-image: -webkit-linear-gradient(top, #0088cc, #0055cc);  background-image: -o-linear-gradient(top, #0088cc, #0055cc);  background-image: linear-gradient(top, #0088cc, #0055cc);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#0088cc', endColorstr='#0055cc', GradientType=0);  border-color: #0055cc #0055cc #003580;  border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);  *background-color: #0055cc;  /* Darken IE7 buttons by default so they stand out more given they won't have borders */  filter: progid:DXImageTransform.Microsoft.gradient(enabled = false);}.btn-primary:hover,.btn-primary:active,.btn-primary.active,.btn-primary.disabled,.btn-primary[disabled] {  background-color: #0055cc;  *background-color: #004ab3;}.btn-primary:active,.btn-primary.active {  background-color: #004099 \9;}.btn-warning {  background-color: #faa732;  background-image: -moz-linear-gradient(top, #fbb450, #f89406);  background-image: -ms-linear-gradient(top, #fbb450, #f89406);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#fbb450), to(#f89406));  background-image: -webkit-linear-gradient(top, #fbb450, #f89406);  background-image: -o-linear-gradient(top, #fbb450, #f89406);  background-image: linear-gradient(top, #fbb450, #f89406);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#fbb450', endColorstr='#f89406', GradientType=0);  border-color: #f89406 #f89406 #ad6704;  border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);  *background-color: #f89406;  /* Darken IE7 buttons by default so they stand out more given they won't have borders */  filter: progid:DXImageTransform.Microsoft.gradient(enabled = false);}.btn-warning:hover,.btn-warning:active,.btn-warning.active,.btn-warning.disabled,.btn-warning[disabled] {  background-color: #f89406;  *background-color: #df8505;}.btn-warning:active,.btn-warning.active {  background-color: #c67605 \9;}.btn-danger {  background-color: #da4f49;  background-image: -moz-linear-gradient(top, #ee5f5b, #bd362f);  background-image: -ms-linear-gradient(top, #ee5f5b, #bd362f);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ee5f5b), to(#bd362f));  background-image: -webkit-linear-gradient(top, #ee5f5b, #bd362f);  background-image: -o-linear-gradient(top, #ee5f5b, #bd362f);  background-image: linear-gradient(top, #ee5f5b, #bd362f);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ee5f5b', endColorstr='#bd362f', GradientType=0);  border-color: #bd362f #bd362f #802420;  border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);  *background-color: #bd362f;  /* Darken IE7 buttons by default so they stand out more given they won't have borders */  filter: progid:DXImageTransform.Microsoft.gradient(enabled = false);}.btn-danger:hover,.btn-danger:active,.btn-danger.active,.btn-danger.disabled,.btn-danger[disabled] {  background-color: #bd362f;  *background-color: #a9302a;}.btn-danger:active,.btn-danger.active {  background-color: #942a25 \9;}.btn-success {  background-color: #5bb75b;  background-image: -moz-linear-gradient(top, #62c462, #51a351);  background-image: -ms-linear-gradient(top, #62c462, #51a351);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#62c462), to(#51a351));  background-image: -webkit-linear-gradient(top, #62c462, #51a351);  background-image: -o-linear-gradient(top, #62c462, #51a351);  background-image: linear-gradient(top, #62c462, #51a351);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#62c462', endColorstr='#51a351', GradientType=0);  border-color: #51a351 #51a351 #387038;  border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);  *background-color: #51a351;  /* Darken IE7 buttons by default so they stand out more given they won't have borders */  filter: progid:DXImageTransform.Microsoft.gradient(enabled = false);}.btn-success:hover,.btn-success:active,.btn-success.active,.btn-success.disabled,.btn-success[disabled] {  background-color: #51a351;  *background-color: #499249;}.btn-success:active,.btn-success.active {  background-color: #408140 \9;}.btn-info {  background-color: #49afcd;  background-image: -moz-linear-gradient(top, #5bc0de, #2f96b4);  background-image: -ms-linear-gradient(top, #5bc0de, #2f96b4);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#5bc0de), to(#2f96b4));  background-image: -webkit-linear-gradient(top, #5bc0de, #2f96b4);  background-image: -o-linear-gradient(top, #5bc0de, #2f96b4);  background-image: linear-gradient(top, #5bc0de, #2f96b4);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#5bc0de', endColorstr='#2f96b4', GradientType=0);  border-color: #2f96b4 #2f96b4 #1f6377;  border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);  *background-color: #2f96b4;  /* Darken IE7 buttons by default so they stand out more given they won't have borders */  filter: progid:DXImageTransform.Microsoft.gradient(enabled = false);}.btn-info:hover,.btn-info:active,.btn-info.active,.btn-info.disabled,.btn-info[disabled] {  background-color: #2f96b4;  *background-color: #2a85a0;}.btn-info:active,.btn-info.active {  background-color: #24748c \9;}.btn-inverse {  background-color: #414141;  background-image: -moz-linear-gradient(top, #555555, #222222);  background-image: -ms-linear-gradient(top, #555555, #222222);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#555555), to(#222222));  background-image: -webkit-linear-gradient(top, #555555, #222222);  background-image: -o-linear-gradient(top, #555555, #222222);  background-image: linear-gradient(top, #555555, #222222);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#555555', endColorstr='#222222', GradientType=0);  border-color: #222222 #222222 #000000;  border-color: rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.1) rgba(0, 0, 0, 0.25);  *background-color: #222222;  /* Darken IE7 buttons by default so they stand out more given they won't have borders */  filter: progid:DXImageTransform.Microsoft.gradient(enabled = false);}.btn-inverse:hover,.btn-inverse:active,.btn-inverse.active,.btn-inverse.disabled,.btn-inverse[disabled] {  background-color: #222222;  *background-color: #151515;}.btn-inverse:active,.btn-inverse.active {  background-color: #080808 \9;}button.btn,input[type="submit"].btn {  *padding-top: 2px;  *padding-bottom: 2px;}button.btn::-moz-focus-inner,input[type="submit"].btn::-moz-focus-inner {  padding: 0;  border: 0;}button.btn.btn-large,input[type="submit"].btn.btn-large {  *padding-top: 7px;  *padding-bottom: 7px;}button.btn.btn-small,input[type="submit"].btn.btn-small {  *padding-top: 3px;  *padding-bottom: 3px;}button.btn.btn-mini,input[type="submit"].btn.btn-mini {  *padding-top: 1px;  *padding-bottom: 1px;}.btn-group {  position: relative;  *zoom: 1;  *margin-left: .3em;}.btn-group:before,.btn-group:after {  display: table;  content: "";}.btn-group:after {  clear: both;}.btn-group:first-child {  *margin-left: 0;}.btn-group + .btn-group {  margin-left: 5px;}.btn-toolbar {  margin-top: 9px;  margin-bottom: 9px;}.btn-toolbar .btn-group {  display: inline-block;  *display: inline;  /* IE7 inline-block hack */  *zoom: 1;}.btn-group > .btn {  position: relative;  float: left;  margin-left: -1px;  -webkit-border-radius: 0;  -moz-border-radius: 0;  border-radius: 0;}.btn-group > .btn:first-child {  margin-left: 0;  -webkit-border-top-left-radius: 4px;  -moz-border-radius-topleft: 4px;  border-top-left-radius: 4px;  -webkit-border-bottom-left-radius: 4px;  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#fcf8e3;  border: 1px solid #fbeed5;  -webkit-border-radius: 4px;  -moz-border-radius: 4px;  border-radius: 4px;  color: #c09853;}.alert-heading {  color: inherit;}.alert .close {  position: relative;  top: -2px;  right: -21px;  line-height: 18px;}.alert-success {  background-color: #dff0d8;  border-color: #d6e9c6;  color: #468847;}.alert-danger,.alert-error {  background-color: #f2dede;  border-color: #eed3d7;  color: #b94a48;}.alert-info {  background-color: #d9edf7;  border-color: #bce8f1;  color: #3a87ad;}.alert-block {  padding-top: 14px;  padding-bottom: 14px;}.alert-block > p,.alert-block > ul {  margin-bottom: 0;}.alert-block p + p {  margin-top: 5px;}@-webkit-keyframes progress-bar-stripes {  from {    background-position: 40px 0;  }  to {    background-position: 0 0;  }}@-moz-keyframes progress-bar-stripes {  from {    background-position: 40px 0;  }  to {    background-position: 0 0;  }}@-ms-keyframes progress-bar-stripes {  from {    background-position: 40px 0;  }  to {    background-position: 0 0;  }}@-o-keyframes progress-bar-stripes {  from {    background-position: 0 0;  }  to {    background-position: 40px 0;  }}@keyframes progress-bar-stripes {  from {    background-position: 40px 0;  }  to {    background-position: 0 0;  }}.progress {  overflow: hidden;  height: 18px;  margin-bottom: 18px;  background-color: #f7f7f7;  background-image: -moz-linear-gradient(top, #f5f5f5, #f9f9f9);  background-image: -ms-linear-gradient(top, #f5f5f5, #f9f9f9);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#f5f5f5), to(#f9f9f9));  background-image: -webkit-linear-gradient(top, #f5f5f5, #f9f9f9);  background-image: -o-linear-gradient(top, #f5f5f5, #f9f9f9);  background-image: linear-gradient(top, #f5f5f5, #f9f9f9);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#f5f5f5', endColorstr='#f9f9f9', GradientType=0);  -webkit-box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.1);  -moz-box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.1);  box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.1);  -webkit-border-radius: 4px;  -moz-border-radius: 4px;  border-radius: 4px;}.progress .bar {  width: 0%;  height: 18px;  color: #ffffff;  font-size: 12px;  text-align: center;  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);  background-color: #0e90d2;  background-image: -moz-linear-gradient(top, #149bdf, #0480be);  background-image: -ms-linear-gradient(top, #149bdf, #0480be);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#149bdf), to(#0480be));  background-image: -webkit-linear-gradient(top, #149bdf, #0480be);  background-image: -o-linear-gradient(top, #149bdf, #0480be);  background-image: linear-gradient(top, #149bdf, #0480be);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#149bdf', endColorstr='#0480be', GradientType=0);  -webkit-box-shadow: inset 0 -1px 0 rgba(0, 0, 0, 0.15);  -moz-box-shadow: inset 0 -1px 0 rgba(0, 0, 0, 0.15);  box-shadow: inset 0 -1px 0 rgba(0, 0, 0, 0.15);  -webkit-box-sizing: border-box;  -moz-box-sizing: border-box;  -ms-box-sizing: border-box;  box-sizing: border-box;  -webkit-transition: width 0.6s ease;  -moz-transition: width 0.6s ease;  -ms-transition: width 0.6s ease;  -o-transition: width 0.6s ease;  transition: width 0.6s ease;}.progress-striped .bar {  background-color: #149bdf;  background-image: -webkit-gradient(linear, 0 100%, 100% 0, color-stop(0.25, rgba(255, 255, 255, 0.15)), color-stop(0.25, transparent), color-stop(0.5, transparent), color-stop(0.5, rgba(255, 255, 255, 0.15)), color-stop(0.75, rgba(255, 255, 255, 0.15)), color-stop(0.75, transparent), to(transparent));  background-image: -webkit-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -moz-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -ms-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -o-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  -webkit-background-size: 40px 40px;  -moz-background-size: 40px 40px;  -o-background-size: 40px 40px;  background-size: 40px 40px;}.progress.active .bar {  -webkit-animation: progress-bar-stripes 2s linear infinite;  -moz-animation: progress-bar-stripes 2s linear infinite;  -ms-animation: progress-bar-stripes 2s linear infinite;  -o-animation: progress-bar-stripes 2s linear infinite;  animation: progress-bar-stripes 2s linear infinite;}.progress-danger .bar {  background-color: #dd514c;  background-image: -moz-linear-gradient(top, #ee5f5b, #c43c35);  background-image: -ms-linear-gradient(top, #ee5f5b, #c43c35);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ee5f5b), to(#c43c35));  background-image: -webkit-linear-gradient(top, #ee5f5b, #c43c35);  background-image: -o-linear-gradient(top, #ee5f5b, #c43c35);  background-image: linear-gradient(top, #ee5f5b, #c43c35);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ee5f5b', endColorstr='#c43c35', GradientType=0);}.progress-danger.progress-striped .bar {  background-color: #ee5f5b;  background-image: -webkit-gradient(linear, 0 100%, 100% 0, color-stop(0.25, rgba(255, 255, 255, 0.15)), color-stop(0.25, transparent), color-stop(0.5, transparent), color-stop(0.5, rgba(255, 255, 255, 0.15)), color-stop(0.75, rgba(255, 255, 255, 0.15)), color-stop(0.75, transparent), to(transparent));  background-image: -webkit-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -moz-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -ms-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -o-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);}.progress-success .bar {  background-color: #5eb95e;  background-image: -moz-linear-gradient(top, #62c462, #57a957);  background-image: -ms-linear-gradient(top, #62c462, #57a957);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#62c462), to(#57a957));  background-image: -webkit-linear-gradient(top, #62c462, #57a957);  background-image: -o-linear-gradient(top, #62c462, #57a957);  background-image: linear-gradient(top, #62c462, #57a957);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#62c462', endColorstr='#57a957', GradientType=0);}.progress-success.progress-striped .bar {  background-color: #62c462;  background-image: -webkit-gradient(linear, 0 100%, 100% 0, color-stop(0.25, rgba(255, 255, 255, 0.15)), color-stop(0.25, transparent), color-stop(0.5, transparent), color-stop(0.5, rgba(255, 255, 255, 0.15)), color-stop(0.75, rgba(255, 255, 255, 0.15)), color-stop(0.75, transparent), to(transparent));  background-image: -webkit-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -moz-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -ms-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -o-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);}.progress-info .bar {  background-color: #4bb1cf;  background-image: -moz-linear-gradient(top, #5bc0de, #339bb9);  background-image: -ms-linear-gradient(top, #5bc0de, #339bb9);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#5bc0de), to(#339bb9));  background-image: -webkit-linear-gradient(top, #5bc0de, #339bb9);  background-image: -o-linear-gradient(top, #5bc0de, #339bb9);  background-image: linear-gradient(top, #5bc0de, #339bb9);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#5bc0de', endColorstr='#339bb9', GradientType=0);}.progress-info.progress-striped .bar {  background-color: #5bc0de;  background-image: -webkit-gradient(linear, 0 100%, 100% 0, color-stop(0.25, rgba(255, 255, 255, 0.15)), color-stop(0.25, transparent), color-stop(0.5, transparent), color-stop(0.5, rgba(255, 255, 255, 0.15)), color-stop(0.75, rgba(255, 255, 255, 0.15)), color-stop(0.75, transparent), to(transparent));  background-image: -webkit-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -moz-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -ms-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -o-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);}.progress-warning .bar {  background-color: #faa732;  background-image: -moz-linear-gradient(top, #fbb450, #f89406);  background-image: -ms-linear-gradient(top, #fbb450, #f89406);  background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#fbb450), to(#f89406));  background-image: -webkit-linear-gradient(top, #fbb450, #f89406);  background-image: -o-linear-gradient(top, #fbb450, #f89406);  background-image: linear-gradient(top, #fbb450, #f89406);  background-repeat: repeat-x;  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#fbb450', endColorstr='#f89406', GradientType=0);}.progress-warning.progress-striped .bar {  background-color: #fbb450;  background-image: -webkit-gradient(linear, 0 100%, 100% 0, color-stop(0.25, rgba(255, 255, 255, 0.15)), color-stop(0.25, transparent), color-stop(0.5, transparent), color-stop(0.5, rgba(255, 255, 255, 0.15)), color-stop(0.75, rgba(255, 255, 255, 0.15)), color-stop(0.75, transparent), to(transparent));  background-image: -webkit-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -moz-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -ms-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: -o-linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);  background-image: linear-gradient(-45deg, rgba(255, 255, 255, 0.15) 25%, transparent 25%, transparent 50%, rgba(255, 255, 255, 0.15) 50%, rgba(255, 255, 255, 0.15) 75%, transparent 75%, transparent);}.hero-unit {  padding: 60px;  margin-bottom: 30px;  background-color: #eeeeee;  -webkit-border-radius: 6px;  -moz-border-radius: 6px;  border-radius: 6px;}.hero-unit h1 {  margin-bottom: 0;  font-size: 60px;  line-height: 1;  color: inherit;  letter-spacing: -1px;}.hero-unit p {  font-size: 18px;  font-weight: 200;  line-height: 27px;  color: inherit;}.tooltip {  position: absolute;  z-index: 1020;  display: block;  visibility: visible;  padding: 5px;  font-size: 11px;  opacity: 0;  filter: alpha(opacity=0);}.tooltip.in {  opacity: 0.8;  filter: alpha(opacity=80);}.tooltip.top {  margin-top: -2px;}.tooltip.right {  margin-left: 2px;}.tooltip.bottom {  margin-top: 2px;}.tooltip.left {  margin-left: -2px;}.tooltip.top .tooltip-arrow {  bottom: 0;  left: 50%;  margin-left: -5px;  border-left: 5px solid transparent;  border-right: 5px solid transparent;  border-top: 5px solid #000000;}.tooltip.left .tooltip-arrow {  top: 50%;  right: 0;  margin-top: -5px;  border-top: 5px solid transparent;  border-bottom: 5px solid transparent;  border-left: 5px solid #000000;}.tooltip.bottom .tooltip-arrow {  top: 0;  left: 50%;  margin-left: -5px;  border-left: 5px solid transparent;  border-right: 5px solid transparent;  border-bottom: 5px solid #000000;}.tooltip.right .tooltip-arrow {  top: 50%;  left: 0;  margin-top: -5px;  border-top: 5px solid transparent;  border-bottom: 5px solid transparent;  border-right: 5px solid #000000;}.tooltip-inner {  max-width: 200px;  padding: 3px 8px;  color: #ffffff;  text-align: center;  text-decoration: none;  background-color: #000000;  -webkit-border-radius: 4px;  -moz-border-radius: 4px;  border-radius: 4px;}.tooltip-arrow {  position: absolute;  width: 0;  height: 0;}.popover {  position: absolute;  top: 0;  left: 0;  z-index: 1010;  display: none;  padding: 5px;}.popover.top {  margin-top: -5px;}.popover.right {  margin-left: 5px;}.popover.bottom {  margin-top: 5px;}.popover.left {  margin-left: -5px;}.popover.top .arrow {  bottom: 0;  left: 50%;  margin-left: -5px;  border-left: 5px solid transparent;  border-right: 5px solid transparent;  border-top: 5px solid #000000;}.popover.right .arrow {  top: 50%;  left: 0;  margin-top: -5px;  border-top: 5px solid transparent;  border-bottom: 5px solid transparent;  border-right: 5px solid #000000;}.popover.bottom .arrow {  top: 0;  left: 50%;  margin-left: -5px;  border-left: 5px solid transparent;  border-right: 5px solid transparent;  border-bottom: 5px solid #000000;}.popover.left .arrow {  top: 50%;  right: 0;  margin-top: -5px;  border-top: 5px solid transparent;  border-bottom: 5px solid transparent;  border-left: 5px solid #000000;}.popover .arrow {  position: absolute;  width: 0;  height: 0;}.popover-inner {  padding: 3px;  width: 280px;  overflow: hidden;  background: #000000;  background: rgba(0, 0, 0, 0.8);  -webkit-border-radius: 6px;  -moz-border-radius: 6px;  border-radius: 6px;  -webkit-box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);  -moz-box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);  box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);}.popover-title {  padding: 9px 15px;  line-height: 1;  background-color: #f5f5f5;  border-bottom: 1px solid #eee;  -webkit-border-radius: 3px 3px 0 0;  -moz-border-radius: 3px 3px 0 0;  border-radius: 3px 3px 0 0;}.popover-content {  padding: 14px;  background-color: #ffffff;  -webkit-border-radius: 0 0 3px 3px;  -moz-border-radius: 0 0 3px 3px;  border-radius: 0 0 3px 3px;  -webkit-background-clip: padding-box;  -moz-background-clip: padding-box;  background-clip: padding-box;}.popover-content p,.popover-content ul,.popover-content ol {  margin-bottom: 0;}.modal-open .dropdown-menu {  z-index: 2050;}.modal-open .dropdown.open {  *z-index: 2050;}.modal-open .popover {  z-index: 2060;}.modal-open .tooltip {  z-index: 2070;}.modal-backdrop {  position: fixed;  top: 0;  right: 0;  bottom: 0;  left: 0;  z-index: 1040;  background-color: #000000;}.modal-backdrop.fade {  opacity: 0;}.modal-backdrop,.modal-backdrop.fade.in {  opacity: 0.8;  filter: alpha(opacity=80);}.modal {  position: fixed;  top: 50%;  left: 50%;  z-index: 1050;  overflow: auto;  width: 560px;  margin: -250px 0 0 -280px;  background-color: #ffffff;  border: 1px solid #999;  border: 1px solid rgba(0, 0, 0, 0.3);  *border: 1px solid #999;  /* IE6-7 */  -webkit-border-radius: 6px;  -moz-border-radius: 6px;  border-radius: 6px;  -webkit-box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);  -moz-box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);  box-shadow: 0 3px 7px rgba(0, 0, 0, 0.3);  -webkit-background-clip: padding-box;  -moz-background-clip: padding-box;  background-clip: padding-box;}.modal.fade {  -webkit-transition: opacity .3s linear, top .3s ease-out;  -moz-transition: opacity .3s linear, top .3s ease-out;  -ms-transition: opacity .3s linear, top .3s ease-out;  -o-transition: opacity .3s linear, top .3s ease-out;  transition: opacity .3s linear, top .3s ease-out;  top: -25%;}.modal.fade.in {  top: 50%;}.modal-header {  padding: 9px 15px;  border-bottom: 1px solid #eee;}.modal-header .close {  margin-top: 2px;}.modal-body {  overflow-y: auto;  max-height: 400px;  padding: 15px;}.modal-form {  margin-bottom: 0;}.modal-footer {  padding: 14px 15px 15px;  margin-bottom: 0;  text-align: right;  background-color: #f5f5f5;  border-top: 1px solid #ddd;  -webkit-border-radius: 0 0 6px 6px;  -moz-border-radius: 0 0 6px 6px;  border-radius: 0 0 6px 6px;  -webkit-box-shadow: inset 0 1px 0 #ffffff;  -moz-box-shadow: inset 0 1px 0 #ffffff;  box-shadow: inset 0 1px 0 #ffffff;  *zoom: 1;}.modal-footer:before,.modal-footer:after {  display: table;  content: "";}.modal-footer:after {  clear: both;}.modal-footer .btn + .btn {  margin-left: 5px;  margin-bottom: 0;}.modal-footer .btn-group .btn + .btn {  margin-left: -1px;}.dropup,.dropdown {  position: relative;}.dropdown-toggle {  *margin-bottom: -3px;}.dropdown-toggle:active,.open .dropdown-toggle {  outline: 0;}.caret {  display: inline-block;  width: 0;  height: 0;  vertical-align: top;  border-top: 4px solid #000000;  border-right: 4px solid transparent;  border-left: 4px solid transparent;  content: "";  opacity: 0.3;  filter: alpha(opacity=30);}.dropdown .caret {  margin-top: 8px;  margin-left: 2px;}.dropdown:hover .caret,.open .caret {  opacity: 1;  filter: alpha(opacity=100);}.dropdown-menu {  position: absolute;  top: 100%;  left: 0;  z-index: 1000;  display: none;  float: left;  min-width: 160px;  padding: 4px 0;  margin: 1px 0 0;  list-style: none;  background-color: #ffffff;  border: 1px solid #ccc;  border: 1px solid rgba(0, 0, 0, 0.2);  *border-right-width: 2px;  *border-bottom-width: 2px;  -webkit-border-radius: 5px;  -moz-border-radius: 5px;  border-radius: 5px;  -webkit-box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2);  -moz-box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2);  box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2);  -webkit-background-clip: padding-box;  -moz-background-clip: padding;  background-clip: padding-box;}.dropdown-menu.pull-right {  right: 0;  left: auto;}.dropdown-menu .divider {  *width: 100%;  height: 1px;  margin: 8px 1px;  *margin: -5px 0 5px;  overflow: hidden;  background-color: #e5e5e5;  border-bottom: 1px solid #ffffff;}.dropdown-menu a {  display: block;  padding: 3px 15px;  clear: both;  font-weight: normal;  line-height: 18px;  color: #333333;  white-space: nowrap;}.dropdown-menu li > a:hover,.dropdown-menu .active > a,.dropdown-menu .active > a:hover {  color: #ffffff;  text-decoration: none;  background-color: #0088cc;}.open {  *z-index: 1000;}.open  > .dropdown-menu {  display: block;}.pull-right > .dropdown-menu {  right: 0;  left: auto;}.dropup .caret,.navbar-fixed-bottom .dropdown .caret {  border-top: 0;  border-bottom: 4px solid #000000;  content: "\2191";}.dropup .dropdown-menu,.navbar-fixed-bottom .dropdown .dropdown-menu {  top: auto;  bottom: 100%;  margin-bottom: 1px;}.typeahead {  margin-top: 2px;  -webkit-border-radius: 4px;  -moz-border-radius: 4px;  border-radius: 4px;}.accordion {  margin-bottom: 18px;}.accordion-group {  margin-bottom: 2px;  border: 1px solid #e5e5e5;  -webkit-border-radius: 4px;  -moz-border-radius: 4px;  border-radius: 4px;}.accordion-heading {  border-bottom: 0;}.accordion-heading .accordion-toggle {  display: block;  padding: 8px 15px;}.accordion-toggle {  cursor: pointer;}.accordion-inner {  padding: 9px 15px;  border-top: 1px solid #e5e5e5;}.carousel {  position: relative;  margin-bottom: 18px;  line-height: 1;}.carousel-inner {  overflow: hidden;  width: 100%;  position: relative;}.carousel .item {  display: none;  position: relative;  -webkit-transition: 0.6s ease-in-out left;  -moz-transition: 0.6s ease-in-out left;  -ms-transition: 0.6s ease-in-out left;  -o-transition: 0.6s ease-in-out left;  transition: 0.6s ease-in-out left;}.carousel .item > img {  display: block;  line-height: 1;}.carousel .active,.carousel .next,.carousel .prev {  display: block;}.carousel .active {  left: 0;}.carousel .next,.carousel .prev {  position: absolute;  top: 0;  width: 100%;}.carousel .next {  left: 100%;}.carousel .prev {  left: -100%;}.carousel .next.left,.carousel .prev.right {  left: 0;}.carousel .active.left {  left: -100%;}.carousel .active.right {  left: 100%;}.carousel-control {  position: absolute;  top: 40%;  left: 15px;  width: 40px;  height: 40px;  margin-top: -20px;  font-size: 60px;  font-weight: 100;  line-height: 30px;  color: #ffffff;  text-align: center;  background: #222222;  border: 3px solid #ffffff;  -webkit-border-radius: 23px;  -moz-border-radius: 23px;  border-radius: 23px;  opacity: 0.5;  filter: alpha(opacity=50);}.carousel-control.right {  left: auto;  right: 15px;}.carousel-control:hover {  color: #ffffff;  text-decoration: none;  opacity: 0.9;  filter: alpha(opacity=90);}.carousel-caption {  position: absolute;  left: 0;  right: 0;  bottom: 0;  padding: 10px 15px 5px;  background: #333333;  background: rgba(0, 0, 0, 0.75);}.carousel-caption h4,.carousel-caption p {  color: #ffffff;}.well {  min-height: 20px;  padding: 19px;  margin-bottom: 20px;  background-color: #f5f5f5;  border: 1px solid #eee;  border: 1px solid rgba(0, 0, 0, 0.05);  -webkit-border-radius: 4px;  -moz-border-radius: 4px;  border-radius: 4px;  -webkit-box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.05);  -moz-box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.05);  box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.05);}.well blockquote {  border-color: #ddd;  border-color: rgba(0, 0, 0, 0.15);}.well-large {  padding: 24px;  -webkit-border-radius: 6px;  -moz-border-radius: 6px;  border-radius: 6px;}.well-small {  padding: 9px;  -webkit-border-radius: 3px;  -moz-border-radius: 3px;  border-radius: 3px;}.close {  float: right;  font-size: 20px;  font-weight: bold;  line-height: 18px;  color: #000000;  text-shadow: 0 1px 0 #ffffff;  opacity: 0.2;  filter: alpha(opacity=20);}.close:hover {  color: #000000;  text-decoration: none;  cursor: pointer;  opacity: 0.4;  filter: alpha(opacity=40);}button.close {  padding: 0;  cursor: pointer;  background: transparent;  border: 0;  -webkit-appearance: none;}.pull-right {  float: right;}.pull-left {  float: left;}.hide {  display: none;}.show {  display: block;}.invisible {  visibility: hidden;}.fade {  opacity: 0;  -webkit-transition: opacity 0.15s linear;  -moz-transition: opacity 0.15s linear;  -ms-transition: opacity 0.15s linear;  -o-transition: opacity 0.15s linear;  transition: opacity 0.15s linear;}.fade.in {  opacity: 1;}.collapse {  position: relative;  height: 0;  overflow: hidden;  -webkit-transition: height 0.35s ease;  -moz-transition: height 0.35s ease;  -ms-transition: height 0.35s ease;  -o-transition: height 0.35s ease;  transition: height 0.35s ease;}.collapse.in {  height: auto;}.hidden {  display: none;  visibility: hidden;}.visible-phone {  display: none !important;}.visible-tablet {  display: none !important;}.hidden-desktop {  display: none !important;}@media (max-width: 767px) {  .visible-phone {    display: inherit !important;  }  .hidden-phone {    display: none !important;  }  .hidden-desktop {    display: inherit !important;  }  .visible-desktop {    display: none !important;  }}@media (min-width: 768px) and (max-width: 979px) {  .visible-tablet {    display: inherit !important;  }  .hidden-tablet {    display: none !important;  }  .hidden-desktop {    display: inherit !important;  }  .visible-desktop {    display: none !important ;  }}@media (max-width: 480px) {  .nav-collapse {    -webkit-transform: translate3d(0, 0, 0);  }  .page-header h1 small {    display: block;    line-height: 18px;  }  input[type="checkbox"],  input[type="radio"] {    border: 1px solid #ccc;  }  .form-horizontal .control-group > label {    float: none;    width: auto;    padding-top: 0;    text-align: left;  }  .form-horizontal .controls {    margin-left: 0;  }  .form-horizontal .control-list {    padding-top: 0;  }  .form-horizontal .form-actions {    padding-left: 10px;    padding-right: 10px;  }  .modal {    position: absolute;    top: 10px;    left: 10px;    right: 10px;    width: auto;    margin: 0;  }  .modal.fade.in {    top: auto;  }  .modal-header .close {    padding: 10px;    margin: -10px;  }  .carousel-caption {    position: static;  }}@media (max-width: 767px) {  body {    padding-left: 20px;    padding-right: 20px;  }  .navbar-fixed-top,  .navbar-fixed-bottom {    margin-left: -20px;    margin-right: -20px;  }  .container-fluid {    padding: 0;  }  .dl-horizontal dt {    float: none;    clear: none;    width: auto;    text-align: left;  }  .dl-horizontal dd {    margin-left: 0;  }  .container {    width: auto;  }  .row-fluid {    width: 100%;  }  .row,  .thumbnails {    margin-left: 0;  }  [class*="span"],  .row-fluid [class*="span"] {    float: none;    display: block;    width: auto;    margin-left: 0;  }  .input-large,  .input-xlarge,  .input-xxlarge,  input[class*="span"],  select[class*="span"],  textarea[class*="span"],  .uneditable-input {    display: block;    width: 100%;    min-height: 28px;    -webkit-box-sizing: border-box;    -moz-box-sizing: border-box;    -ms-box-sizing: border-box;    box-sizing: border-box;  }  .input-prepend input,  .input-append input,  .input-prepend input[class*="span"],  .input-append input[class*="span"] {    display: inline-block;    width: auto;  }}@media (min-width: 768px) and (max-width: 979px) {  .row {    margin-left: -20px;    *zoom: 1;  }  .row:before,  .row:after {    display: table;    content: "";  }  .row:after {    clear: both;  }  [class*="span"] {    float: left;    margin-left: 20px;  }  .container,  .navbar-fixed-top .container,  .navbar-fixed-bottom .container {    width: 724px;  }  .span12 {    width: 724px;  }  .span11 {    width: 662px;  }  .span10 {    width: 600px;  }  .span9 {    width: 538px;  }  .span8 {    width: 476px;  }  .span7 {    width: 414px;  }  .span6 {    width: 352px;  }  .span5 {    width: 290px;  }  .span4 {    width: 228px;  }  .span3 {    width: 166px;  }  .span2 {    width: 104px;  }  .span1 {    width: 42px;  }  .offset12 {    margin-left: 764px;  }  .offset11 {    margin-left: 702px;  }  .offset10 {    margin-left: 640px;  }  .offset9 {    margin-left: 578px;  }  .offset8 {    margin-left: 516px;  }  .offset7 {    margin-left: 454px;  }  .offset6 {    margin-left: 392px;  }  .offset5 {    margin-left: 330px;  }  .offset4 {    margin-left: 268px;  }  .offset3 {    margin-left: 206px;  }  .offset2 {    margin-left: 144px;  }  .offset1 {    margin-left: 82px;  }  .row-fluid {    width: 100%;    *zoom: 1;  }  .row-fluid:before,  .row-fluid:after {    display: table;    content: "";  }  .row-fluid:after {    clear: both;  }  .row-fluid [class*="span"] {    display: block;    width: 100%;    min-height: 28px;    -webkit-box-sizing: border-box;    -moz-box-sizing: border-box;    -ms-box-sizing: border-box;    box-sizing: border-box;    float: left;    margin-left: 2.762430939%;    *margin-left: 2.709239449638298%;  }  .row-fluid [class*="span"]:first-child {    margin-left: 0;  }  .row-fluid .span12 {    width: 99.999999993%;    *width: 99.9468085036383%;  }  .row-fluid .span11 {    width: 91.436464082%;    *width: 91.38327259263829%;  }  .row-fluid .span10 {    width: 82.87292817100001%;    *width: 82.8197366816383%;  }  .row-fluid .span9 {    width: 74.30939226%;    *width: 74.25620077063829%;  }  .row-fluid .span8 {    width: 65.74585634900001%;    *width: 65.6926648596383%;  }  .row-fluid .span7 {    width: 57.182320438000005%;    *width: 57.129128948638304%;  }  .row-fluid .span6 {    width: 48.618784527%;    *width: 48.5655930376383%;  }  .row-fluid .span5 {    width: 40.055248616%;    *width: 40.0020571266383%;  }  .row-fluid .span4 {    width: 31.491712705%;    *width: 31.4385212156383%;  }  .row-fluid .span3 {    width: 22.928176794%;    *width: 22.874985304638297%;  }  .row-fluid .span2 {    width: 14.364640883%;    *width: 14.311449393638298%;  }  .row-fluid .span1 {    width: 5.801104972%;    *width: 5.747913482638298%;  }  input,  textarea,  .uneditable-input {    margin-left: 0;  }  input.span12, textarea.span12, .uneditable-input.span12 {    width: 714px;  }  input.span11, textarea.span11, .uneditable-input.span11 {    width: 652px;  }  input.span10, textarea.span10, .uneditable-input.span10 {    width: 590px;  }  input.span9, textarea.span9, .uneditable-input.span9 {    width: 528px;  }  input.span8, textarea.span8, .uneditable-input.span8 {    width: 466px;  }  input.span7, textarea.span7, .uneditable-input.span7 {    width: 404px;  }  input.span6, textarea.span6, .uneditable-input.span6 {    width: 342px;  }  input.span5, textarea.span5, .uneditable-input.span5 {    width: 280px;  }  input.span4, textarea.span4, .uneditable-input.span4 {    width: 218px;  }  input.span3, textarea.span3, .uneditable-input.span3 {    width: 156px;  }  input.span2, textarea.span2, .uneditable-input.span2 {    width: 94px;  }  input.span1, textarea.span1, .uneditable-input.span1 {    width: 32px;  }}@media (min-width: 1200px) {  .row {    margin-left: -30px;    *zoom: 1;  }  .row:before,  .row:after {    display: table;    content: "";  }  .row:after {    clear: both;  }  [class*="span"] {    float: left;    margin-left: 30px;  }  .container,  .navbar-fixed-top .container,  .navbar-fixed-bottom .container {    width: 1170px;  }  .span12 {    width: 1170px;  }  .span11 {    width: 1070px;  }  .span10 {    width: 970px;  }  .span9 {    width: 870px;  }  .span8 {    width: 770px;  }  .span7 {    width: 670px;  }  .span6 {    width: 570px;  }  .span5 {    width: 470px;  }  .span4 {    width: 370px;  }  .span3 {    width: 270px;  }  .span2 {    width: 170px;  }  .span1 {    width: 70px;  }  .offset12 {    margin-left: 1230px;  }  .offset11 {    margin-left: 1130px;  }  .offset10 {    margin-left: 1030px;  }  .offset9 {    margin-left: 930px;  }  .offset8 {    margin-left: 830px;  }  .offset7 {    margin-left: 730px;  }  .offset6 {    margin-left: 630px;  }  .offset5 {    margin-left: 530px;  }  .offset4 {    margin-left: 430px;  }  .offset3 {    margin-left: 330px;  }  .offset2 {    margin-left: 230px;  }  .offset1 {    margin-left: 130px;  }  .row-fluid {    width: 100%;    *zoom: 1;  }  .row-fluid:before,  .row-fluid:after {    display: table;    content: "";  }  .row-fluid:after {    clear: both;  }  .row-fluid [class*="span"] {    display: block;    width: 100%;    min-height: 28px;    -webkit-box-sizing: border-box;    -moz-box-sizing: border-box;    -ms-box-sizing: border-box;    box-sizing: border-box;    float: left;    margin-left: 2.564102564%;    *margin-left: 2.510911074638298%;  }  .row-fluid [class*="span"]:first-child {    margin-left: 0;  }  .row-fluid .span12 {    width: 100%;    *width: 99.94680851063829%;  }  .row-fluid .span11 {    width: 91.45299145300001%;    *width: 91.3997999636383%;  }  .row-fluid .span10 {    width: 82.905982906%;    *width: 82.8527914166383%;  }  .row-fluid .span9 {    width: 74.358974359%;    *width: 74.30578286963829%;  }  .row-fluid .span8 {    width: 65.81196581200001%;    *width: 65.7587743226383%;  }  .row-fluid .span7 {    width: 57.264957265%;    *width: 57.2117657756383%;  }  .row-fluid .span6 {    width: 48.717948718%;    *width: 48.6647572286383%;  }  .row-fluid .span5 {    width: 40.170940171000005%;    *width: 40.117748681638304%;  }  .row-fluid .span4 {    width: 31.623931624%;    *width: 31.5707401346383%;  }  .row-fluid .span3 {    width: 23.076923077%;    *width: 23.0237315876383%;  }  .row-fluid .span2 {    width: 14.529914530000001%;    *width: 14.4767230406383%;  }  .row-fluid .span1 {    width: 5.982905983%;    *width: 5.929714493638298%;  }  input,  textarea,  .uneditable-input {    margin-left: 0;  }  input.span12, textarea.span12, .uneditable-input.span12 {    width: 1160px;  }  input.span11, textarea.span11, .uneditable-input.span11 {    width: 1060px;  }  input.span10, textarea.span10, .uneditable-input.span10 {    width: 960px;  }  input.span9, textarea.span9, .uneditable-input.span9 {    width: 860px;  }  input.span8, textarea.span8, .uneditable-input.span8 {    width: 760px;  }  input.span7, textarea.span7, .uneditable-input.span7 {    width: 660px;  }  input.span6, textarea.span6, .uneditable-input.span6 {    width: 560px;  }  input.span5, textarea.span5, .uneditable-input.span5 {    width: 460px;  }  input.span4, textarea.span4, .uneditable-input.span4 {    width: 360px;  }  input.span3, textarea.span3, .uneditable-input.span3 {    width: 260px;  }  input.span2, textarea.span2, .uneditable-input.span2 {    width: 160px;  }  input.span1, textarea.span1, .uneditable-input.span1 {    width: 60px;  }  .thumbnails {    margin-left: -30px;  }  .thumbnails > li {    margin-left: 30px;  }  .row-fluid .thumbnails {    margin-left: 0;  }}@media (max-width: 979px) {  body {    padding-top: 0;  }  .navbar-fixed-top,  .navbar-fixed-bottom {    position: static;  }  .navbar-fixed-top {    margin-bottom: 18px;  }  .navbar-fixed-bottom {    margin-top: 18px;  }  .navbar-fixed-top .navbar-inner,  .navbar-fixed-bottom .navbar-inner {    padding: 5px;  }  .navbar .container {    width: auto;    padding: 0;  }  .navbar .brand {    padding-left: 10px;    padding-right: 10px;    margin: 0 0 0 -5px;  }  .nav-collapse {    clear: both;  }  .nav-collapse .nav {    float: none;    margin: 0 0 9px;  }  .nav-collapse .nav > li {    float: none;  }  .nav-collapse .nav > li > a {    margin-bottom: 2px;  }  .nav-collapse .nav > .divider-vertical {    display: none;  }  .nav-collapse .nav .nav-header {    color: #999999;    text-shadow: none;  }  .nav-collapse .nav > li > a,  .nav-collapse .dropdown-menu a {    padding: 6px 15px;    font-weight: bold;    color: #999999;    -webkit-border-radius: 3px;    -moz-border-radius: 3px;    border-radius: 3px;  }  .nav-collapse .btn {    padding: 4px 10px 4px;    font-weight: normal;    -webkit-border-radius: 4px;    -moz-border-radius: 4px;    border-radius: 4px;  }  .nav-collapse .dropdown-menu li + li a {    margin-bottom: 2px;  }  .nav-collapse .nav > li > a:hover,  .nav-collapse .dropdown-menu a:hover {    background-color: #222222;  }  .nav-collapse.in .btn-group {    margin-top: 5px;    padding: 0;  }  .nav-collapse .dropdown-menu {    position: static;    top: auto;    left: auto;    float: none;    display: block;    max-width: none;    margin: 0 15px;    padding: 0;    background-color: transparent;    border: none;    -webkit-border-radius: 0;    -moz-border-radius: 0;    border-radius: 0;    -webkit-box-shadow: none;    -moz-box-shadow: none;    box-shadow: none;  }  .nav-collapse .dropdown-menu:before,  .nav-collapse .dropdown-menu:after {    display: none;  }  .nav-collapse .dropdown-menu .divider {    display: none;  }  .nav-collapse .navbar-form,  .nav-collapse .navbar-search {    float: none;    padding: 9px 15px;    margin: 9px 0;    border-top: 1px solid #222222;    border-bottom: 1px solid #222222;    -webkit-box-shadow: inset 0 1px 0 rgba(255,255,255,.1), 0 1px 0 rgba(255,255,255,.1);    -moz-box-shadow: inset 0 1px 0 rgba(255,255,255,.1), 0 1px 0 rgba(255,255,255,.1);    box-shadow: inset 0 1px 0 rgba(255,255,255,.1), 0 1px 0 rgba(255,255,255,.1);  }  .navbar .nav-collapse .nav.pull-right {    float: none;    margin-left: 0;  }  .nav-collapse,  .nav-collapse.collapse {    overflow: hidden;    height: 0;  }  .navbar .btn-navbar {    display: block;  }  .navbar-static .navbar-inner {    padding-left: 10px;    padding-right: 10px;  }}@media (min-width: 980px) {  .nav-collapse.collapse {    height: auto !important;    overflow: visible !important;  }}

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