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  • SaaS Customer Service Matters

    - by charles.knapp
    You probably know that Oracle CRM On Demand goes beyond contact and transaction tracking by providing valuable real-time insights. Do you know that Oracle CRM On Demand also delivers valuable service to our customers? Don't take my word for it. "Prior to Oracle CRM On Demand, we were too busy looking in the rear view mirror on our sales activities and needed a forward-looking tool to maximize sales and coaching opportunities," said Christian Doelle, Vice President Sales & Marketing, MonierLifetile. "After evaluating other organization's solutions, we found Oracle as the most proven with the real-time reporting and detailed reviews of sales opportunities that helped us to address our blind spots. Additionally, we have found throughout our implementation phase that Oracle's commitment to customer attention and service is incomparable." Learn more here about MonierLifetile's experience with Oracle CRM On Demand.

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  • The Oracle Retail Week Awards - in review

    - by user801960
    The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail. All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries. Winners 2012   The Market Force Customer Service Initiative of the Year Winner: Dixons Retail: Knowhow Highly Commended: Hughes Electrical: Digital Switchover     The Deloitte Employer of the Year Winner: Morrisons     Growing Retailer of the Year Winner: Hallett Retail - The Concessions People Highly Commended: Blue Inc     The TCC Marketing/Advertising Campaign of the Year Winner: Sainsbury's: Feed your Family for £50     The Brandbank Multichannel Retailer of the Year Winner: Debenhams Highly Commended: Halfords     The Ashton Partnership Product Innovation of the Year Winner: Argos: Chad Valley Highly Commended: Halfords: Private label bikes     The RR Donnelley Pure-play Online Retailer of the Year Winner: Wiggle     The Hitachi Consulting Responsible Retailer of the Year Winner: B&Q: One Planet Home     The CA Technologies Retail Technology Initiative of the Year Winner: Oasis: Argyll Street flagship launch with iPad PoS     The Premier Tax Free Speciality Retailer of the Year Winner: Holland & Barrett     Store Design of the Year Winner: Next Home and Garden, Shoreham, Sussex Highly Commended: Dixons Retail, Black concept store, Birmingham Bullring     Store Manager of the Year Winner: Ian Allcock, Homebase, Aylesford Highly Commended: Darren Parfitt, Boots UK, Melton Mowbray Health Centre     The Wates Retail Destination of the Year Winner: Westfield, Stratford     The AlixPartners Emerging Retail Leader of the Year Winner: Catriona Marshall, HobbyCraft, Chief Executive     The Wipro Retail International Retailer of the Year Winner: Apple     The Clarity Search Retail Leader of the Year Winner: Ian Cheshire, Chief Executive, Kingfisher     The Oracle Retailer of the Year Winner: Burberry     Outstanding Contribution to Retail Winner: Lord Harris of Peckham     Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.  

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  • ODI 11g – How to Load Using Partition Exchange

    - by David Allan
    Here we will look at how to load large volumes of data efficiently into the Oracle database using a mixture of CTAS and partition exchange loading. The example we will leverage was posted by Mark Rittman a couple of years back on Interval Partitioning, you can find that posting here. The best thing about ODI is that you can encapsulate all those ‘how to’ blog posts and scripts into templates that can be reused – the templates are of course Knowledge Modules. The interface design to mimic Mark's posting is shown below; The IKM I have constructed performs a simple series of steps to perform a CTAS to create the stage table to use in the exchange, then lock the partition (to ensure it exists, it will be created if it doesn’t) then exchange the partition in the target table. You can find the IKM Oracle PEL.xml file here. The IKM performs the follows steps and is meant to illustrate what can be done; So when you use the IKM in an interface you configure the options for hints (for parallelism levels etc), initial extent size, next extent size and the partition variable;   The KM has an option where the name of the partition can be passed in, so if you know the name of the partition then set the variable to the name, if you have interval partitioning you probably don’t know the name, so you can use the FOR clause. In my example I set the variable to use the date value of the source data FOR (TO_DATE(''01-FEB-2010'',''dd-MON-yyyy'')) Using a variable lets me invoke the scenario many times loading different partitions of the same target table. Below you can see where this is defined within ODI, I had to double single-quote the strings since this is placed inside the execute immediate tasks in the KM; Note also this example interface uses the LKM Oracle to Oracle (datapump), so this illustration uses a lot of the high performing Oracle database capabilities – it uses Data Pump to unload, then a CreateTableAsSelect (CTAS) is executed on the external table based on top of the Data Pump export. This table is then exchanged in the target. The IKM and illustrations above are using ODI 11.1.1.6 which was needed to get around some bugs in earlier releases with how the variable is handled...as far as I remember.

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  • links for 2010-03-16

    - by Bob Rhubart
    @oracle_ace: Anti-Standards "I am a non-absolutist. Never say never or always. Having a few choice 'thou shalt not's' in your standards is ok. Having mostly 'thou shalt not' is creating an anti-standard." -- Lewis "@oracle_ace" Cunningham (tags: oracle otn oracleace standards) Dana Singleterry: OTN Developer Days - Alberta March 18 / Atlanta April 1 ('s Weblog) Dana Singleterry's preview of upcoming OTN Developer Days. (tags: oracle otn events)

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  • EPM 11.1.2 - R&A DATABASE CONNECTIONS DISAPPEAR FROM THE "DATABASE CONNECTION MANAGER

    - by Powder
    When accessing the database connection panel through Reporting and Analysis all previously entered database connection do not appear. This is due to a bug in the Windows SMB2 protocol. To work around this bug you have to disable the protocol. On Windows 2008 the protocol is automatically enabled. This needs to be done on both the servers and the clients. Note that “server” is the server which hosts RAF repository service and RM1 folder, “client” – server which hosts replicated Repository service that accesses repository files via network i.e. \\<server_host>\RM1  In order to disable SMB 2.0 on the server side, follow these steps:  1. Run "regedit" on Windows Server 2008 based computer.  2. Expand and locate the sub tree as follows.  HKLM\System\CurrentControlSet\Services\LanmanServer\Parameters  3. Add a new REG_DWORD key with the name of "Smb2" (without quotation mark)  Value name: Smb2  Value type: REG_DWORD  0 = disabled  1 = enabled 4. Set the value to 0 to disable SMB 2.0, or set it to 1 to re-enable SMB 2.0.  5. Reboot the server.  To disable SMB 2.0 for Windows Vista or Windows Server 2008 systems that are the “client” systems run the following commands:  sc config lanmanworkstation depend= bowser/mrxsmb10/nsi  sc config mrxsmb20 start= disabled  Note there's an extra " " (space) after the "=" sign.  To enable back SMB 2.0 for Windows Vista or Windows Server 2008 systems that  are the “client” systems run the following commands: sc config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi  sc config mrxsmb20 start= auto  Again, note there's an extra " " (space) after the "=" sign. 

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  • Java Champion Jorge Vargas on Extreme Programming, Geolocalization, and Latin American Programmers

    - by Janice J. Heiss
    In a new interview, up on otn/java, titled “An Interview with Java Champion Jorge Vargas,” Jorge Vargas, a leading Mexican developer, discusses the process of introducing companies to Enterprise JavaBeans through the application of Extreme Programming. Among other things, he gives workshops about building code with agile techniques and creates a master project to build all apps based on Scrum, XP methods and Kanban. He focuses on building core components such as security, login, and menus. Vargas remarks, “This may sound easy, but it’s not—the process takes months and hundreds of hours, but it can be controlled, and with small iterations, we can translate customer requirements and problems of legacy systems to the new system.” In regard to his work with geolocalization, he says: “We have launched a beta program of Yumbling, a geolocalization-based app, with mobile clients for BlackBerry, iPhone, Android, and Nokia, with a Web interface. The first challenge was to design a simple universal mechanism providing information to all clients and to minimize maintenance provision to them. I try not to generalize a lot—to avoid low performance or misunderstanding in processing data. We use the latest Java EE technology—during the last five years, I’ve taught people how to use Java EE efficiently.” Check out the interview here.

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  • OpenWorld Session: Oracle Unified BPM Suite Development Best Practices

    - by Ajay Khanna
    Blog by David Read Earlier today,  Sushil Shukla, Yogeshwar Kuntawar, and I (David Read) delivered an OpenWorld  session that covered BPM development best practices.  It was well attended.  Last year we had a session that covered end-to-end lifecycle best practices for BPM.  This year we narrowed the focus to the development portion of the lifecycle.  We started with an overview of development process best practices, then focused on a few key design topics where we’ve seen common questions from customers and partners. Data Design Using EDN Multi-Instance Activity Using the Spring Component Human Task Integration We wrapped up with an overview of key concepts for effective error handling, including error handling within the process design, and using declarative fault policies. We hope you found the session useful, and as noted in the session, please be sure to try to attend Prasen’s session to see more details about approaches for testing Oracle Business Rules: CON8606  Oracle Business Rules Use Cases, 10/3/2012, 3:30PM  

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  • OurSQL: The MySQL Database Community Podcast

    - by bertrand.matthelie(at)oracle.com
    @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }div.Section1 { page: Section1; } For those of you not aware of it, Sheeri K. Cabral and Sarah Novotny are doing a great job running the "OurSQL" Podcast. A great and convenient way to learn more about various MySQL topics. @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } Episode 33 is about "Looking through the Lenz"...that is, Lenz Grimmer, MySQL Community Manager at Oracle and long time MySQLer.   Lenz talks about snapshot backups in general, MySQL backups with snapshots, and mylvmbackup, a script he wrote and maintains to easily take consistent MySQL snapshot backups. Check it out!   Keep up the good work, Sheeri and Sarah!

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  • Weblogic 10.3.4 (PS3) nodemanager wont start?

    - by angelo.santagata
    Hi all, well Im back from Australia and one of the things which happened was Oracle announced the PS3 release of oracles SOA & Webcenter products have been released. Now I normally use pre-installed images but I always like to install the products at least once that way I get to see its installation caveats.. Here’s one. Installation on Windows 7 64bit, 64bit JVM, generic weblogic Server installer. All worked fine, EXCEPT I cant start the node manager, I get the following error <08-Feb-2011 17:16:48> <INFO> <Loading domains file: D:\products\wls1034\WLSERV~1.3\common\NODEMA~1\nodemanager.domains> <08-Feb-2011 17:16:48> <SEVERE> <Fatal error in node manager server> weblogic.nodemanager.common.ConfigException: Native version is enabled but nodemanager native library could not be loaded     at weblogic.nodemanager.server.NMServerConfig.initProcessControl(NMServerConfig.java:249)     at weblogic.nodemanager.server.NMServerConfig.<init>(NMServerConfig.java:190)     at weblogic.nodemanager.server.NMServer.init(NMServer.java:182)     at weblogic.nodemanager.server.NMServer.<init>(NMServer.java:148)     at weblogic.nodemanager.server.NMServer.main(NMServer.java:390)     at weblogic.NodeManager.main(NodeManager.java:31) Caused by: java.lang.UnsatisfiedLinkError: D:\products\wls1034\wlserver_10.3\server\native\win\32\nodemanager.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform     at java.lang.ClassLoader$NativeLibrary.load(Native Method)     at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1803)     at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1728)     at java.lang.Runtime.loadLibrary0(Runtime.java:823)     at java.lang.System.loadLibrary(System.java:1028)     at weblogic.nodemanager.util.WindowsProcessControl.<init>(WindowsProcessControl.java:17)     at weblogic.nodemanager.util.ProcessControlFactory.getProcessControl(ProcessControlFactory.java:24)     at weblogic.nodemanager.server.NMServerConfig.initProcessControl(NMServerConfig.java:247)     ... 5 more Ok it appears that the node manager has gotten confused and thinks this is a 32bit install of Weblogic Server whereas it is the 64bit install.. Might have been something I did, or didnt do, on installation (e.g. –d64 on the jvm command line), however the workaround is pretty easy. 1. Create a file called nodemanager.properties in %WL_HOME%\common\nodemanager on my machine it was D:\products\wls1034\wlserver_10.3\common\nodemanager 2. Add the following line to it NativeVersionEnabled=false 3. And start it up!, this will force it not to use .DLL files and use emulation/non native methods instead..  

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  • Oracle Announces Availability of Oracle Exaskeleton with Extreme Scale

    - by Bruce Tierney
    The World’s First Human Scale Body Surface (HSBS) Designed to Toughen Spineless Wimps April 1, 2012 Building on the success of Oracle Exalogic, Oracle Exadata, and Oracle Exalytics, Oracle today announced the general availability of Oracle Exaskeleton, toughening up spineless wimps across the globe through the introduction of extreme scalability over the human body leveraging a revolutionary new technology called Human Scale Body Surface (HSBS). First Customer Ship (FCS) was received by the little known and mostly unsuccessful superhero Awkwardman. After applying Oracle Exaskeleton with extreme scale, he has since rebranded himself as Aquaman. Said Aquaman, “I used to feel so helpless in my skin…now I feel like…well…a highly scaled Engineered System thanks to Oracle!” Thousand of meek and mild individuals eagerly lined up outside Oracle Corporation’s Redwood Shores office to purchase the new Oracle Exaskeleton, with the hope of finally gaining the spine they never had. Unfortunately for the individuals, a bully was spotted allegedly kicking the sand covering the beaches of Redwood Shores into the still spineless Exaskeleton hopefuls. Supporting Quotes “Industry analysts are inquiring if Oracle Exaskeleton is a radical departure from Oracle’s traditional enterprise focus into new markets”, said Oracle representative Sabrina Twich, “Oracle has extensive expertise in unified backbone solutions for application infrastructures…this is simply a new port to the human body combining our Business Intelligence (BI) and RDBC (Remote Direct Brain Cell) technologies.” “With this release of Oracle Exaskeleton, Oracle has redefined scalability. Software and hardware vendors had it all wrong” said the Director of Oracle Exaskeleton, “Scalability for hardware is like…um…you know…so scale-ful. No, wait…can I say that again? I didn’t get that right…Scalability is hardware-on-demand with public and private…hybrid clouds, no…<long pause>…Scalability for… nevermind, I don’t want to be in this stupid press release anyway” Releases An upcoming Oracle Exaskeleton service pack release will include a new datasheet with an extensive library of three-letter acronyms (TLAs) as well as the introduction of more four-letter acronyms (FLAs) since technologies vendors have used up almost all of the 17,576 TLA permutations (TLAPs). About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. It would be an amazing coincidence if any of this is true in some secret Oracle lab, but I doubt it. Trademarks Really…you’re still reading this? Cool! Aquaman - First Customer Ship (FCS) - Oracle Exaskeleton

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  • MySQL Connect Conference: My Experience

    - by Hema Sridharan
    It was a great experience to attend the MySQL Connect Conference for the first time ever. Personally I was very much enthralled to present about "How to make MySQL Backups" besides attending different sessions to absorb more knowledge about the technical prospects of MySQL. One of the agenda items in my presentation was "MySQL Enterprise Backup" functionality and features. There were total of 40 attendees in the session, who were very much interested about the MySQL Enterprise Backup product and gave positive feedback as well as areas of improvements on our product. Some of our features brought lot of excitement and smile amongst our customers including,1. Performance improvements in MEB 3.8.02. Incremental Base option from MEB 3.7.1 where there is no need to specify the directory name of the previous backup to fetch the lsn values and instead can directly fetch from backup_history table using --incremental-base=history: last_backup3. only-innodb-with-frm option introduced in MEB 3.7 version. A true online hot backup of InnoDB tables.I also attended a session with similar topic "MEB Best Practices" conducted by Sanjay Manwani, where he double clicked all the features and best strategies of backup & restore. I also got an opportunity to attend other sessions including,* Enabling the new generation of web and cloud services with MySQL 5.6 replication* Getting the most out of MySQL with MySQL Workbench* InnoDB compression for OLTP* Scaling for the Web and Cloud with MySQL replication.Above all, had some special moments in the conference including meeting some of the executives / colleagues for the first time f2f. On a whole, the first MySQL Connect conference was a great success in terms of manifesting the features of our products, direct feedback from customer and team building.  We also had some applauding yahoo moments when Tomas Ulin announced different releases including MySQL 5.6 RC, Connector Python 1.0 and ODBC 5.2 release, MySQL Cluster 7.3, additions to MySQL Enterprise edition etc.

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  • At the Java DEMOgrounds - Oracle’s Java Embedded Suite 7.0

    - by Janice J. Heiss
    The Java Embedded Suite 7.0, a new, packaged offering that facilitates the creation of  applications across a wide range of  embedded systems including network appliances, healthcare devices, home gateways, and routers was demonstrated by Oleg Kostukovsky of  Oracle’s Java Embedded Global Business Unit. He presented a device-to-cloud application that relied upon a scan station connected to Java Demos throughout JavaOne. This application allows an NFC tag distributed on a handout given to attendees to be scanned to gather various kinds of data. “A raffle allows attendees to check in at six unique demos and qualify for a prize,” explained Kostukovsky. “At the same time, we are collecting data both from NFC tags and sensors. We have a sensor attached to the back of the skin page that collects temperature, humidity, light intensity, and motion data at each pod. So, all of this data is collected using an application running on a small device behind the scan station."“Analytics are performed on the network using Java Embedded Suite and technology from Oracle partners, SeeControl, Hitachi, and Globalscale,” Kostukovsky said. Next, he showed me a data visualization web site showing sensory, environmental, and scan data that is collected on the device and pushed into the cloud. The Oracle product that enabled all of this, Java Embedded Suite 7.0, was announced in late September. “You can see all kinds of data coming from the stations in real-time -- temperature, power consumption, light intensity and humidity,” explained Kostukovsky. “We can identify trends and look at sensory data and see all the trends of all the components. It uses a Java application written by a partner, SeeControl. So we are using a Java app server and web server and a database.” The Market for Java Embedded Suite 7.0 “It's mainly geared to mission-to-mission applications because the overall architecture applies across multiple industries – telematics, transportation, industrial automation, smart metering, etc. This architecture is one in which the network connects to sensory devices and then pre-analyzes the data from these devices, after which it pushes the data to the cloud for processing and visualization. So we are targeting all those industries with those combined solutions. There is a strong interest from Telcos, from carriers, who are now moving more and more to the space of providing full services for their interim applications. They are looking to deploy solutions that will provide a full service to those who are building M-to-M applications.”

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  • Oracle’s New Release of Primavera Contract Management

    Controlling your construction project's plan, budget, forecast costs, and deliverables is vital to the success of your projects and the future of your business. Tune into this conversation with Krista Lambert, Senior Product Manager, for the Oracle Primavera Global Business Unit to learn about the latest release of Oracle’s Primavera Contract Management version 13 and how this document management, job cost and field controls solution keeps construction projects on schedule and on-budget through complete project control.

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  • What Would a CyberWar Do To Your Business?

    - by Brian Dayton
    In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: ·         How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? ·         What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking ·         How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... ·         How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night.   I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise.    But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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  • Customized Database Listener Names Now Supported for EBS

    - by sreelatha.mahendra(at)oracle.com
    The database listener name can now be configured using AutoConfig with newly introduced context variable s_db_listener. Prior to this certification it was not possible to use AutoConfig generated listener.ora files for managing listeners from SRVCTL when there were multiple RAC instances on the same server.To use this feature E-Business Suite customers need to apply the following patch:11.5.10CU2 - Roll Up Patch 9535311 (RUP-U) or higher12.0.x - R12.TXK.A.delta.7 or higher 12.1.x - R12.TXK.B.delta 3 or higher

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  • MySQL Enterprise Monitor 2.3.12 Is Now Available!

    - by Andy Bang
    We are pleased to announce that MySQL Enterprise Monitor 2.3.12 is now available for download on the My Oracle Support (MOS) web site. It will also be available via the Oracle Software Delivery Cloud in approximately 1-2 weeks. This is a maintenance release that contains several new features and fixes a number of bugs. You can find more information on the contents of this release in the changelog: http://dev.mysql.com/doc/mysql-monitor/2.3/en/mem-news-2-3-12.html You will find binaries for the new release on My Oracle Support: https://support.oracle.com Choose the "Patches & Updates" tab, and then use the "Product or Family (Advanced Search)" feature. And from the Oracle Software Delivery Cloud (in about 1-2 weeks): http://edelivery.oracle.com/ Choose "MySQL Database" as the Product Pack and you will find the Enterprise Monitor along with other MySQL products. If you haven't looked at 2.3 recently, please do so now and let us know what you think. Thanks and Happy Monitoring! - The MySQL Enterprise Tools Development Team

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  • Remembering September 11 - 11 Years Later

    - by user12613380
    It's September 11 again and time to reminisce about that fateful day when the world came together as one. The attacks of that day touched everyone around the world as almost 3000 people from the United States and 38 other countries were killed. This year, I am finding it difficult to say anything other than what I have said in previous years. So, I will not try to "wax loquacious." Instead, I will simply say that I will never forgot. I will not forget where I was on that day. I will not forgot the people who died. I will not forget the people who gave their lives so that others might live. And I will not forget how our world changed on that day. And with that remembrance, we again return to our lives, using tragedy to drive us to build a world of peace and opportunity. My thanks go out again to the men and women, uniformed or not, who continue to protect us from harm. May we never again experience such human tragedy, on U.S. soil or elsewhere.

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  • HealthSouth Upgrades to Oracle Database 11g Release 2 and Oracle RAC

    - by jenny.gelhausen
    HealthSouth Corporation, the nation's largest provider of inpatient rehabilitation services, has upgraded to Oracle Database 11g Release 2 underneath PeopleSoft Enterprise Human Capital Management. Additionally, HealthSouth improved the availability and performance of its Oracle PeopleSoft Enterprise applications and Enterprise Data Warehouse using Oracle Database 11g and Oracle Real Application Clusters. Oracle Database options -- Oracle Advanced Compression and Oracle Partitioning are key to HealthSouth's data lifecycle management practices and to utilizing storage systems more efficiently. Using compression on both partitioned as well as non-partitioned tables in its data warehouse, HealthSouth has seen a 4X storage reduction without any cost to performance. "Oracle Database 11g, along with Oracle Real Application Clusters, Advanced Compression and Partitioning, all lend themselves to delivering highly available, performant data warehousing," said Henry Lovoy, Data Manager, HealthSouth Corporation. Press Release var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Exadata a kiskereskedelem (retail) számára

    - by Fekete Zoltán
    Egyik kedvenc blogomban a Rittman Mead honlapján hasznos eloadásra jelent meg infó és letöltési lehetoség. (Lásd a jobb oldali Top Tags dobozban a "blog" kulcsszót, és a legalsó bejegyzést.) Az eloadás címe: Exadata in the Retail Sector, azaz Exadata a felhasználása a kiskereskedelemben. Ezt az eloadást Jon Mead tartotta 2010. március 23-án Londonban az Exadata V2, Oracle Extreme Performance Data Warehousing Seminar rendezvényen. Mint láthatjuk, szinte minden gyümölcsrol beszéltek az Oracle adattárház és üzleti intelligencia virágzó gyümölcsökertjébol az Oracle BI, 11gR2 adattárház tulajdonságai és más témákban. Az eloadások a következo területekrol szóltak: - Exadata techikai ismertetés - ügyfél sztorik: LGR, Allegro, és nagy-britannia egyik legnagyobb online elektronikai kiskereskedelmi cége - Oracle BI - GoldenGate (adatreplikáció) - advanced compression (tranzakciós adatok tömörítése) - particionálás - OLAP - adatbányászat, Oracle Data Mining

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  • Looking for Cutting-Edge Data Integration: 2010 Innovation Awards

    - by dain.hansen
    This year's Oracle Fusion Middleware Innovation Awards will honor customers and partners who are creatively using to various products across Oracle Fusion Middleware. Brand new to this year's awards is a category for Data Integration. Think you have something unique and innovative with one of our Oracle Data Integration products? We'd love to hear from you! Please submit today The deadline for the nomination is 5 p.m. PT Friday, August 6th 2010, and winning organizations will be notified by late August 2010. What you win! FREE pass to Oracle OpenWorld 2010 in San Francisco for select winners in each category. Honored by Oracle executives at awards ceremony held during Oracle OpenWorld 2010 in San Francisco. Oracle Middleware Innovation Award Winner Plaque 1-3 meetings with Oracle Executives during Oracle OpenWorld 2010 Feature article placement in Oracle Magazine and placement in Oracle Press Release Customer snapshot and video testimonial opportunity, to be hosted on oracle.com Podcast interview opportunity with Senior Oracle Executive

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  • Create Your CRM Style

    - by Ruth
    Company branding can create a sense of spirit, belonging, familiarity, and fun. CRM On Demand has long offered company branding options, but now, with Release 17, those options have become quicker, easier, and more flexible. Themes (also known as Skins) allow you to customize the appearance of the CRM On Demand application for your entire company, or for individual roles. Users may also select the theme that works best for them. You can create a new theme in 5 minutes or less, but if you're anything like me, you may enjoy tinkering with it for a while longer. Before you begin tinkering, I recommend spending a few moments coming up with a design plan. If you have specific colors or logos you want for your theme, gather those first...that will move the process along much faster. If you want to match the color of an existing Web site or application, you can use tools, like Pixie, to match the HEX/HTML color values. Logos must be in a JPEG, JPG, PNG, or GIF file format. Header logos must be approximately 70 pixels high by 1680 pixels wide. Footer logos must be no more than 200 pixels wide. And, of course, you must have permission to use the images that you upload for your theme. Creating the theme itself is the simple part. Here are a few simple steps. Note: You must have the Manage Themes privilege to create custom themes. Click the Admin global link. Navigate to Application Customization Themes. Click New. Note: You may also choose to copy and edit and existing theme. Enter information for the following fields: Theme Name - Enter a name for your new theme. Show Default Help Link - Online help holds valuable information for all users, so I recommend selecting this check box. Show Default Training and Support Link - The Training and Support Center holds valuable information for all users, so I recommend selecting this check box. Description - Enter a description for your new theme. Click Save. Once you click Save, the Theme Detail page opens. From there, you can design your theme. The preview shows the Home, Detail, and List pages, with the new theme applied. For more detailed information about themes, click the Help link from any page in CRM On Demand Release 17, then search or browse to find the Creating New Themes page (Administering CRM On Demand Application Customization Creating New Themes). Click the Show Me link on that Help page to access the Creating Custom Themes quick guide. This quick guide shows how each of the page elements are defined.

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  • Customer Support Spotlight: Clemson University

    - by cwarticki
    I've begun a Customer Support Spotlight series that highlights our wonderful customers and Oracle loyalists.  A week ago I visited Clemson University.  As I travel to visit and educate our customers, I provide many useful tips/tricks and support best practices (as found on my blog and twitter). Most of all, I always discover an Oracle gem who deserves recognition for their hard work and advocacy. Meet George Manley.  George is a Storage Engineer who has worked in Clemson's Data Center all through college, partially in the Hardware Architecture group and partially in the Storage group. George and the rest of the Storage Team work with most all of the storage technologies that they have here at Clemson. This includes a wide array of different vendors' disk arrays, with the most of them being Oracle/Sun 2540's.  He also works with SAM/QFS, ACSLS, and our SL8500 Tape Libraries (all three Oracle/Sun products). (pictured L to R, Matt Schoger (Oracle), Mark Flores (Oracle) and George Manley) George was kind enough to take us for a data center tour.  It was amazing.  I rarely get to see the inside of data centers, and this one was massive. Clemson Computing and Information Technology’s physical resources include the main data center located in the Information Technology Center at the Innovation Campus and Technology Park. The core of Clemson’s computing infrastructure, the data center has 21,000 sq ft of raised floor and is powered by a 14MW substation. The ITC power capacity is 4.5MW.  The data center is the home of both enterprise and HPC systems, and is staffed by CCIT staff on a 24 hour basis from a state of the art network operations center within the ITC. A smaller business continuance data center is located on the main campus.  The data center serves a wide variety of purposes including HPC (supercomputing) resources which are shared with other Universities throughout the state, the state's medicaid processing system, and nearly all other needs for Clemson University. Yes, that's no typo (14,256 cores and 37TB of memory!!! Thanks for the tour George and thank you very much for your time.  The tour was fantastic. I enjoyed getting to know your team and I look forward to many successes from Clemson using Oracle products. -Chris WartickiGlobal Customer Management

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  • Issue 15: SVP Focus

    - by rituchhibber
         SVP FOCUS FOCUS -- Chris Baker SVP Oracle Worldwide ISV-OEM-Java Sales Chris Baker is the Global Head of ISV/OEM Sales responsible for working with ISV/OEM partners to maximise Oracle's business through those partners, whilst maximising those partners’ business to their end users. Chris works with partners, customers, innovators, investors and employees to develop innovative business solutions using Oracle products, services and skills. RESOURCES -- Oracle PartnerNetwork (OPN) OPN Solutions Catalog Oracle Exastack Program Oracle Exastack Optimized Oracle Cloud Computing Oracle Engineered Systems Oracle and Java SUBSCRIBE FEEDBACK PREVIOUS ISSUES "By taking part in marketing activities, our partners accelerate their sales cycles." -- Firstly, could you please explain Oracle's current strategy for ISV partners, globally and in EMEA? Oracle customers use independent software vendor (ISV) applications to run their businesses. They use them to generate revenue and to fulfil obligations to their own customers. Our strategy is very straight-forward. We want all of our ISV partners and OEMs to concentrate on the things that they do the best—building applications to meet the unique industry and functional requirements of their customer. We want to ensure that we deliver a best-in-class application platform so ISVs are free to concentrate their effort on their application functionality and user experience We invest over four billion dollars in research and development every year, and we want our ISVs to benefit from all of that investment in operating systems, virtualisation, databases, middleware, engineered systems, and other hardware. By doing this, we help them to reduce their costs, gain more consistency and agility for quicker implementations, and also rapidly differentiate themselves from other application vendors. It's all about simplification because we believe that around 25 to 30 percent of the development costs incurred by many ISVs are caused by customising infrastructure and have nothing to do with their applications. Our strategy is to enable our ISV partners to standardise their application platform using engineered architecture, so they can write once to the Oracle stack and deploy seamlessly in the cloud, on-premise, or in hybrid deployments. It's really important that architecture is the same in order to keep cost and time overheads at a minimum, so we provide standardisation and an environment that enables our ISVs to concentrate on the core business that makes them the most money and brings them success. How do you believe this strategy is helping the ISVs to work hand-in-hand with Oracle to ensure that end customers get the industry-leading solutions that they need? We work with our ISVs not just to help them be successful, but also to help them market themselves. We have something called the 'Oracle Exastack Ready Program', which enables ISVs to publicise themselves as 'Ready' to run the core software platforms that run on Oracle's engineered systems including Exadata and Exalogic. So, for example, they can become 'Database Ready' which means that they use the latest version of Oracle Database and therefore can run their application without modification on Exadata or the Oracle Database Appliance. Alternatively, they can become WebLogic Ready, Oracle Linux Ready and Oracle Solaris Ready which means they run on the latest release and therefore can run their application, with no new porting work, on Oracle Exalogic. Those 'Ready' logos are important in helping ISVs advertise to their customers that they are using the latest technologies which have been fully tested. We now also have Exadata Ready and Exalogic Ready programmes which allow ISVs to promote the certification of their applications on these platforms. This highlights these partners to Oracle customers as having solutions that run fluently on the Oracle Exadata Database Machine, the Oracle Exalogic Elastic Cloud or one of our other engineered systems. This makes it easy for customers to identify solutions and provides ISVs with an avenue to connect with Oracle customers who are rapidly adopting engineered systems. We have also taken this programme to the next level in the shape of 'Oracle Exastack Optimized' for partners whose applications run best on the Oracle stack and have invested the time to fully optimise application performance. We ensure that Exastack Optimized partner status is promoted and supported by press releases, and we help our ISVs go to market and differentiate themselves through the use of our technology and the standardisation it delivers. To date we have had several hundred organisations successfully work through our Exastack Optimized programme. How does Oracle's strategy of offering pre-integrated open platform software and hardware allow ISVs to bring their products to market more quickly? One of the problems for many ISVs is that they have to think very carefully about the technology on which their solutions will be deployed, particularly in the cloud or hosted environments. They have to think hard about how they secure these environments, whether the concern is, for example, middleware, identity management, or securing personal data. If they don't use the technology that we build-in to our products to help them to fulfil these roles, they then have to build it themselves. This takes time, requires testing, and must be maintained. By taking advantage of our technology, partners will now know that they have a standard platform. They will know that they can confidently talk about implementation being the same every time they do it. Very large ISV applications could once take a year or two to be implemented at an on-premise environment. But it wasn't just the configuration of the application that took the time, it was actually the infrastructure - the different hardware configurations, operating systems and configurations of databases and middleware. Now we strongly believe that it's all about standardisation and repeatability. It's about making sure that our partners can do it once and are then able to roll it out many different times using standard componentry. What actions would you recommend for existing ISV partners that are looking to do more business with Oracle and its customer base, not only to maximise benefits, but also to maximise partner relationships? My team, around the world and in the EMEA region, is available and ready to talk to any of our ISVs and to explore the possibilities together. We run programmes like 'Excite' and 'Insight' to help us to understand how we can help ISVs with architecture and widen their environments. But we also want to work with, and look at, new opportunities - for example, the Machine-to-Machine (M2M) market or 'The Internet of Things'. Over the next few years, many millions, indeed billions of devices will be collecting massive amounts of data and communicating it back to the central systems where ISVs will be running their applications. The only way that our partners will be able to provide a single vendor 'end-to-end' solution is to use Oracle integrated systems at the back end and Java on the 'smart' devices collecting the data—a complete solution from device to data centre. So there are huge opportunities to work closely with our ISVs, using Oracle's complete M2M platform, to provide the infrastructure that enables them to extract maximum value from the data collected. If any partners don't know where to start or who to contact, then they can contact me directly at [email protected] or indeed any of our teams across the EMEA region. We want to work with ISVs to help them to be as successful as they possibly can through simplification and speed to market, and we also want all of the top ISVs in the world based on Oracle. What opportunities are immediately opened to new ISV partners joining the OPN? As you know OPN is very, very important. New members will discover a huge amount of content that instantly becomes accessible to them. They can access a wealth of no-cost training and enablement materials to build their expertise in Oracle technology. They can download Oracle software and use it for development projects. They can help themselves become more competent by becoming part of a true community and uncovering new opportunities by working with Oracle and their peers in the Oracle Partner Network. As well as publishing massive amounts of information on OPN, we also hold our global Oracle OpenWorld event, at which partners play a huge role. This takes place at the end of September and the beginning of October in San Francisco. Attending ISV partners have an unrivalled opportunity to contribute to elements such as the OpenWorld / OPN Exchange, at which they can talk to other partners and really begin thinking about how they can move their businesses on and play key roles in a very large ecosystem which revolves around technology and standardisation. Finally, are there any other messages that you would like to share with the Oracle ISV community? The crucial message that I always like to reinforce is architecture, architecture and architecture! The key opportunities that ISVs have today revolve around standardising their architectures so that they can confidently think: "I will I be able to do exactly the same thing whenever a customer is looking to deploy on-premise, hosted or in the cloud". The right architecture is critical to being competitive and to really start changing the game. We want to help our ISV partners to do just that; to establish standard architecture and to seize the opportunities it opens up for them. New market opportunities like M2M are enormous - just look at how many devices are all around you right now. We can help our partners to interface with these devices more effectively while thinking about their entire ecosystem, rather than just the piece that they have traditionally focused upon. With standardised architecture, we can help people dramatically improve their speed, reach, agility and delivery of enhanced customer satisfaction and value all the way from the Java side to their centralised systems. All Oracle ISV partners must take advantage of these opportunities, which is why Oracle will continue to invest in and support them. Oracle OpenWorld 2010 Whether you attended Oracle OpenWorld 2009 or not, don't forget to save the date now for Oracle OpenWorld 2010. The event will be held a little earlier next year, from 19th-23rd September, so please don't miss out. With thousands of sessions and hundreds of exhibits and demos already lined up, there's no better place to learn how to optimise your existing systems, get an inside line on upcoming technology breakthroughs, and meet with your partner peers, Oracle strategists and even the developers responsible for the products and services that help you get better results for your end customers. Register Now for Oracle OpenWorld 2010! Perhaps you are interested in learning more about Oracle OpenWorld 2010, but don't wish to register at this time? Great! Please just enter your contact information here and we will contact you at a later date. How to Exhibit at Oracle OpenWorld 2010 Sponsorship Opportunities at Oracle OpenWorld 2010 Advertising Opportunities at Oracle OpenWorld 2010 -- Back to the welcome page

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  • Podcast Show Notes: Collaborate 10 Wrap-Up - Conclusion

    - by Bob Rhubart
    Both parts of my conversation with a small army of people at Collaborate 10 are now available. Listen to Part 1 Listen to Part 2   Here’s the complete list of participants: Floyd Teter - Project Manager at Jet Propulsion Lab, OAUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Mark Rittman - EMEA Technical Director and Co-Founder, Rittman Mead,  ODTUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Chet Justice - OBI Consultant at BI Wizards Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Elke Phelps - Oracle Applications DBA at Humana, OAUG SIG Chair Blog | LinkedIn | Oracle Mix | Book | Oracle ACE Profile Paul Jackson - Oracle Applications DBA at Humana Blog | LinkedIn | Oracle Mix | Book Srini Chavali - Enterprise Database & Tools Leader at Cummins, Inc Blog | LinkedIn | Oracle Mix Dave Ferguson – President, Oracle Applications Users Group LinkedIn | OAUG Profile John King - Owner, King Training Resources Website | LinkedIn | Oracle Mix Gavyn Whyte - Project Portfolio Manager at iFactory Consulting Blog | Twitter | LinkedIn | Oracle Mix John Nicholson - Channels & Alliances at Greenlight Technologies Website | LinkedIn   del.icio.us Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas Technorati Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas

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