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  • Android: Custom Clock widget Service work-around?

    - by Anthony Forloney
    I was interested in developing a clock widget for the homescreen and upon reading Home Screen Widgets tutorial, is there a pre-existing Service I could reference for updating the current time rather than re-inventing the wheel? I have currently Retro Clock on my android phone and noticed that when I click it, it pops up the Alarm Clock settings, but with the default Google Analog Clock widget, upon click does nothing. Is that because the Retro Clock widget implements the Alarm Clock service? If so, how can I go about referencing that service? Or do I have this all wrong and misunderstood? Any help is appreciated. EDIT: I believe implementing the service to update the clock would drain the battery life tremendously, any ideas on a work around or help shed some light on any performance issues with using Service?

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  • The pros and cons of use JSON for WCF service

    - by brz dot net
    What are the pros and cons of the following 2 cases: Case I: Traditional way: Add service reference in project. Create object and Get data from service on server side and bind to asp.net grid. Case II: Update Service for JSON behavior. Add service reference in project. Call service from javascript to get data. Bind data to jquery grid. Which one is the best approach and why?(Not developer point of view) If there is another approach which is more optimized, please explain it.

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  • Call REST service while impersonating a user that is already authorized to the glasfish server

    - by user1894489
    There are two web-applications deployed on a glassfish server. Both web applications provide a REST web service. the access to both web-services is secured via glassfish security constraints (at the moment BASIC Auth and file-realm). Let's say a user is accessing the service of web application A. After he is authorized, service A wants to call service B via REST client. Is there a way for a service to impersonate a user that is already authorized to the glasfish server? Maybe something like forwarding the security context or editing the headers? Is there another Filter? @Context private SecurityContext securityContext; username = securityContext.getUserPrincipal().getName(); password = ??? client.addFilter(new com.sun.jersey.api.client.filter.HTTPBasicAuthFilter(username, password)); Thanks!

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  • web service and its configuration file

    - by qkrsppopcmpt
    I implemented one service and it has several configuration item, such as data type, next node, blablabla. What I want to do is to deploy the service and configuration file into tomcat within one .aar. However, if I jar the service and configuration file into the aar. The service can't read the file though the file is there in the same directory. Even I put the file into tomcat_home\bin, the service fails to read the file. I know it should work. Can anybody give me a hint? Thanks.

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  • How call soap service using jQuery

    - by Alen D
    I have a problem with calling soap service from php page. I was implemented two page,first page was created in php, and second page was created in asp.net. In asp.net application I have SOAP service, which methods should be called from php. Method on my SOAP service, look like this: [WebMethod] [ScriptMethod(ResponseFormat = ResponseFormat.Json)] public bool UpdateVotes(string vote) { //Code } On PHP application I call UpdateVotes method on the next way: $.ajax({ type: "POST", url: "http://localhost:5690/VoteServices.asmx/UpdateVotes", data: "{'vote': '" + vote + "'}", contentType: "application/json; charset=utf-8", dataType: "json", success: function (msg) { }, error: function (xhr, status, error) { } }); First I run asp.net application with SOAP service, and than I start php aplication. When i click on button for calling web method on service i browser console i got this error: Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://localhost:5690/VoteServices.asmx/UpdateVotes XMLHttpRequest cannot load http://localhost:5690/VoteServices.asmx/UpdateVotes. Origin http://localhost:8080 is not allowed by Access-Control-Allow-Origin.

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  • Consuming a web service with the Netbeans Platform

    - by Dean
    I have an application that is written with the NetBeans Platform 5.5. I'm having trouble consuming a web service. If I create a Java SE application in NetBeans, I can add a web service reference without problem. Since my application is using the NetBeans Platform, many of the menu choices change. So, I cannot figure out how to add a reference to the web service. I've googled this topic a number of ways but haven't found any pages that deal with consuming a service through the platform. They all talk about consuming a service with a Java SE application. Changing the application from the Platform architecture is not an option.

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  • How to make a service not receive messages at certain times

    - by miker169
    I'm currently learning wcf for an up and coming project. The service I am creating is using MSMQ to update the database, but the database can't accept messages at certain times. The service is going to be a windows service. The one thing I am coming up against at the moment is how I can get the service to stop reading messages from the queue at these times, for instance lets say I don't want to read messages from the queue on sundays. How would I go about implementing this. So that the client can send messages to the queue that update the database but the service doesn't read the messages until monday, so that the database gets all the updates on the monday? I have started looking at creating a customhost, but I'm not sure if I'm heading in the right direction with this. Thanks in advance.

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  • Share data between local service and the hosting activity

    - by Moshik
    Hi, i need to share data between a local service and his hosting activity, i`am using sendBroadcast in order to send data to the hosting activity from the service, but if i want to send data back to the service from the hosting activity? so i though to create static method on the service, and call from the activity, and through it send the parameter, but then i cant do operations like toast inside that static method(which is inside the service).. coz you cant use "myclass.this" inside a static method, i guess there r more limits.. mybe another solution? mybe there is a proper way for this task? thanks, moshik.

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  • RESTful web service, PUTting an unnamed resource?

    - by James L
    I have a back-end service that creates unique identifiers for resources. The general idea is that resources are saved and versioned, so you can perform: GET http://service/sales/targets/7818181919/latest or GET http://service/sales/targets/7818181919/4 for version 4, and so on. My question is about the most correct way to upload these resources in the first place. How about: PUT http://service/sales/targets/ returning 303 See other /service/sales/targets/ It seems a little wrong as you should PUT and GET from exactly the same place using a resource-oriented interface, but I can't think of a better option. Any ideas?

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  • A Letter for Your CEO About Social Marketing’s Future

    - by Mike Stiles
    We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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  • Syncing Data with a Server using Silverlight and HTTP Polling Duplex

    - by dwahlin
    Many applications have the need to stay in-sync with data provided by a service. Although web applications typically rely on standard polling techniques to check if data has changed, Silverlight provides several interesting options for keeping an application in-sync that rely on server “push” technologies. A few years back I wrote several blog posts covering different “push” technologies available in Silverlight that rely on sockets or HTTP Polling Duplex. We recently had a project that looked like it could benefit from pushing data from a server to one or more clients so I thought I’d revisit the subject and provide some updates to the original code posted. If you’ve worked with AJAX before in Web applications then you know that until browsers fully support web sockets or other duplex (bi-directional communication) technologies that it’s difficult to keep applications in-sync with a server without relying on polling. The problem with polling is that you have to check for changes on the server on a timed-basis which can often be wasteful and take up unnecessary resources. With server “push” technologies, data can be pushed from the server to the client as it changes. Once the data is received, the client can update the user interface as appropriate. Using “push” technologies allows the client to listen for changes from the data but stay 100% focused on client activities as opposed to worrying about polling and asking the server if anything has changed. Silverlight provides several options for pushing data from a server to a client including sockets, TCP bindings and HTTP Polling Duplex.  Each has its own strengths and weaknesses as far as performance and setup work with HTTP Polling Duplex arguably being the easiest to setup and get going.  In this article I’ll demonstrate how HTTP Polling Duplex can be used in Silverlight 4 applications to push data and show how you can create a WCF server that provides an HTTP Polling Duplex binding that a Silverlight client can consume.   What is HTTP Polling Duplex? Technologies that allow data to be pushed from a server to a client rely on duplex functionality. Duplex (or bi-directional) communication allows data to be passed in both directions.  A client can call a service and the server can call the client. HTTP Polling Duplex (as its name implies) allows a server to communicate with a client without forcing the client to constantly poll the server. It has the benefit of being able to run on port 80 making setup a breeze compared to the other options which require specific ports to be used and cross-domain policy files to be exposed on port 943 (as with sockets and TCP bindings). Having said that, if you’re looking for the best speed possible then sockets and TCP bindings are the way to go. But, they’re not the only game in town when it comes to duplex communication. The first time I heard about HTTP Polling Duplex (initially available in Silverlight 2) I wasn’t exactly sure how it was any better than standard polling used in AJAX applications. I read the Silverlight SDK, looked at various resources and generally found the following definition unhelpful as far as understanding the actual benefits that HTTP Polling Duplex provided: "The Silverlight client periodically polls the service on the network layer, and checks for any new messages that the service wants to send on the callback channel. The service queues all messages sent on the client callback channel and delivers them to the client when the client polls the service." Although the previous definition explained the overall process, it sounded as if standard polling was used. Fortunately, Microsoft’s Scott Guthrie provided me with a more clear definition several years back that explains the benefits provided by HTTP Polling Duplex quite well (used with his permission): "The [HTTP Polling Duplex] duplex support does use polling in the background to implement notifications – although the way it does it is different than manual polling. It initiates a network request, and then the request is effectively “put to sleep” waiting for the server to respond (it doesn’t come back immediately). The server then keeps the connection open but not active until it has something to send back (or the connection times out after 90 seconds – at which point the duplex client will connect again and wait). This way you are avoiding hitting the server repeatedly – but still get an immediate response when there is data to send." After hearing Scott’s definition the light bulb went on and it all made sense. A client makes a request to a server to check for changes, but instead of the request returning immediately, it parks itself on the server and waits for data. It’s kind of like waiting to pick up a pizza at the store. Instead of calling the store over and over to check the status, you sit in the store and wait until the pizza (the request data) is ready. Once it’s ready you take it back home (to the client). This technique provides a lot of efficiency gains over standard polling techniques even though it does use some polling of its own as a request is initially made from a client to a server. So how do you implement HTTP Polling Duplex in your Silverlight applications? Let’s take a look at the process by starting with the server. Creating an HTTP Polling Duplex WCF Service Creating a WCF service that exposes an HTTP Polling Duplex binding is straightforward as far as coding goes. Add some one way operations into an interface, create a client callback interface and you’re ready to go. The most challenging part comes into play when configuring the service to properly support the necessary binding and that’s more of a cut and paste operation once you know the configuration code to use. To create an HTTP Polling Duplex service you’ll need to expose server-side and client-side interfaces and reference the System.ServiceModel.PollingDuplex assembly (located at C:\Program Files (x86)\Microsoft SDKs\Silverlight\v4.0\Libraries\Server on my machine) in the server project. For the demo application I upgraded a basketball simulation service to support the latest polling duplex assemblies. The service simulates a simple basketball game using a Game class and pushes information about the game such as score, fouls, shots and more to the client as the game changes over time. Before jumping too far into the game push service, it’s important to discuss two interfaces used by the service to communicate in a bi-directional manner. The first is called IGameStreamService and defines the methods/operations that the client can call on the server (see Listing 1). The second is IGameStreamClient which defines the callback methods that a server can use to communicate with a client (see Listing 2).   [ServiceContract(Namespace = "Silverlight", CallbackContract = typeof(IGameStreamClient))] public interface IGameStreamService { [OperationContract(IsOneWay = true)] void GetTeamData(); } Listing 1. The IGameStreamService interface defines server operations that can be called on the server.   [ServiceContract] public interface IGameStreamClient { [OperationContract(IsOneWay = true)] void ReceiveTeamData(List<Team> teamData); [OperationContract(IsOneWay = true, AsyncPattern=true)] IAsyncResult BeginReceiveGameData(GameData gameData, AsyncCallback callback, object state); void EndReceiveGameData(IAsyncResult result); } Listing 2. The IGameStreamClient interfaces defines client operations that a server can call.   The IGameStreamService interface is decorated with the standard ServiceContract attribute but also contains a value for the CallbackContract property.  This property is used to define the interface that the client will expose (IGameStreamClient in this example) and use to receive data pushed from the service. Notice that each OperationContract attribute in both interfaces sets the IsOneWay property to true. This means that the operation can be called and passed data as appropriate, however, no data will be passed back. Instead, data will be pushed back to the client as it’s available.  Looking through the IGameStreamService interface you can see that the client can request team data whereas the IGameStreamClient interface allows team and game data to be received by the client. One interesting point about the IGameStreamClient interface is the inclusion of the AsyncPattern property on the BeginReceiveGameData operation. I initially created this operation as a standard one way operation and it worked most of the time. However, as I disconnected clients and reconnected new ones game data wasn’t being passed properly. After researching the problem more I realized that because the service could take up to 7 seconds to return game data, things were getting hung up. By setting the AsyncPattern property to true on the BeginReceivedGameData operation and providing a corresponding EndReceiveGameData operation I was able to get around this problem and get everything running properly. I’ll provide more details on the implementation of these two methods later in this post. Once the interfaces were created I moved on to the game service class. The first order of business was to create a class that implemented the IGameStreamService interface. Since the service can be used by multiple clients wanting game data I added the ServiceBehavior attribute to the class definition so that I could set its InstanceContextMode to InstanceContextMode.Single (in effect creating a Singleton service object). Listing 3 shows the game service class as well as its fields and constructor.   [ServiceBehavior(ConcurrencyMode = ConcurrencyMode.Multiple, InstanceContextMode = InstanceContextMode.Single)] public class GameStreamService : IGameStreamService { object _Key = new object(); Game _Game = null; Timer _Timer = null; Random _Random = null; Dictionary<string, IGameStreamClient> _ClientCallbacks = new Dictionary<string, IGameStreamClient>(); static AsyncCallback _ReceiveGameDataCompleted = new AsyncCallback(ReceiveGameDataCompleted); public GameStreamService() { _Game = new Game(); _Timer = new Timer { Enabled = false, Interval = 2000, AutoReset = true }; _Timer.Elapsed += new ElapsedEventHandler(_Timer_Elapsed); _Timer.Start(); _Random = new Random(); }} Listing 3. The GameStreamService implements the IGameStreamService interface which defines a callback contract that allows the service class to push data back to the client. By implementing the IGameStreamService interface, GameStreamService must supply a GetTeamData() method which is responsible for supplying information about the teams that are playing as well as individual players.  GetTeamData() also acts as a client subscription method that tracks clients wanting to receive game data.  Listing 4 shows the GetTeamData() method. public void GetTeamData() { //Get client callback channel var context = OperationContext.Current; var sessionID = context.SessionId; var currClient = context.GetCallbackChannel<IGameStreamClient>(); context.Channel.Faulted += Disconnect; context.Channel.Closed += Disconnect; IGameStreamClient client; if (!_ClientCallbacks.TryGetValue(sessionID, out client)) { lock (_Key) { _ClientCallbacks[sessionID] = currClient; } } currClient.ReceiveTeamData(_Game.GetTeamData()); //Start timer which when fired sends updated score information to client if (!_Timer.Enabled) { _Timer.Enabled = true; } } Listing 4. The GetTeamData() method subscribes a given client to the game service and returns. The key the line of code in the GetTeamData() method is the call to GetCallbackChannel<IGameStreamClient>().  This method is responsible for accessing the calling client’s callback channel. The callback channel is defined by the IGameStreamClient interface shown earlier in Listing 2 and used by the server to communicate with the client. Before passing team data back to the client, GetTeamData() grabs the client’s session ID and checks if it already exists in the _ClientCallbacks dictionary object used to track clients wanting callbacks from the server. If the client doesn’t exist it adds it into the collection. It then pushes team data from the Game class back to the client by calling ReceiveTeamData().  Since the service simulates a basketball game, a timer is then started if it’s not already enabled which is then used to randomly send data to the client. When the timer fires, game data is pushed down to the client. Listing 5 shows the _Timer_Elapsed() method that is called when the timer fires as well as the SendGameData() method used to send data to the client. void _Timer_Elapsed(object sender, ElapsedEventArgs e) { int interval = _Random.Next(3000, 7000); lock (_Key) { _Timer.Interval = interval; _Timer.Enabled = false; } SendGameData(_Game.GetGameData()); } private void SendGameData(GameData gameData) { var cbs = _ClientCallbacks.Where(cb => ((IContextChannel)cb.Value).State == CommunicationState.Opened); for (int i = 0; i < cbs.Count(); i++) { var cb = cbs.ElementAt(i).Value; try { cb.BeginReceiveGameData(gameData, _ReceiveGameDataCompleted, cb); } catch (TimeoutException texp) { //Log timeout error } catch (CommunicationException cexp) { //Log communication error } } lock (_Key) _Timer.Enabled = true; } private static void ReceiveGameDataCompleted(IAsyncResult result) { try { ((IGameStreamClient)(result.AsyncState)).EndReceiveGameData(result); } catch (CommunicationException) { // empty } catch (TimeoutException) { // empty } } LIsting 5. _Timer_Elapsed is used to simulate time in a basketball game. When _Timer_Elapsed() fires the SendGameData() method is called which iterates through the clients wanting to be notified of changes. As each client is identified, their respective BeginReceiveGameData() method is called which ultimately pushes game data down to the client. Recall that this method was defined in the client callback interface named IGameStreamClient shown earlier in Listing 2. Notice that BeginReceiveGameData() accepts _ReceiveGameDataCompleted as its second parameter (an AsyncCallback delegate defined in the service class) and passes the client callback as the third parameter. The initial version of the sample application had a standard ReceiveGameData() method in the client callback interface. However, sometimes the client callbacks would work properly and sometimes they wouldn’t which was a little baffling at first glance. After some investigation I realized that I needed to implement an asynchronous pattern for client callbacks to work properly since 3 – 7 second delays are occurring as a result of the timer. Once I added the BeginReceiveGameData() and ReceiveGameDataCompleted() methods everything worked properly since each call was handled in an asynchronous manner. The final task that had to be completed to get the server working properly with HTTP Polling Duplex was adding configuration code into web.config. In the interest of brevity I won’t post all of the code here since the sample application includes everything you need. However, Listing 6 shows the key configuration code to handle creating a custom binding named pollingDuplexBinding and associate it with the service’s endpoint.   <bindings> <customBinding> <binding name="pollingDuplexBinding"> <binaryMessageEncoding /> <pollingDuplex maxPendingSessions="2147483647" maxPendingMessagesPerSession="2147483647" inactivityTimeout="02:00:00" serverPollTimeout="00:05:00"/> <httpTransport /> </binding> </customBinding> </bindings> <services> <service name="GameService.GameStreamService" behaviorConfiguration="GameStreamServiceBehavior"> <endpoint address="" binding="customBinding" bindingConfiguration="pollingDuplexBinding" contract="GameService.IGameStreamService"/> <endpoint address="mex" binding="mexHttpBinding" contract="IMetadataExchange" /> </service> </services>   Listing 6. Configuring an HTTP Polling Duplex binding in web.config and associating an endpoint with it. Calling the Service and Receiving “Pushed” Data Calling the service and handling data that is pushed from the server is a simple and straightforward process in Silverlight. Since the service is configured with a MEX endpoint and exposes a WSDL file, you can right-click on the Silverlight project and select the standard Add Service Reference item. After the web service proxy is created you may notice that the ServiceReferences.ClientConfig file only contains an empty configuration element instead of the normal configuration elements created when creating a standard WCF proxy. You can certainly update the file if you want to read from it at runtime but for the sample application I fed the service URI directly to the service proxy as shown next: var address = new EndpointAddress("http://localhost.:5661/GameStreamService.svc"); var binding = new PollingDuplexHttpBinding(); _Proxy = new GameStreamServiceClient(binding, address); _Proxy.ReceiveTeamDataReceived += _Proxy_ReceiveTeamDataReceived; _Proxy.ReceiveGameDataReceived += _Proxy_ReceiveGameDataReceived; _Proxy.GetTeamDataAsync(); This code creates the proxy and passes the endpoint address and binding to use to its constructor. It then wires the different receive events to callback methods and calls GetTeamDataAsync().  Calling GetTeamDataAsync() causes the server to store the client in the server-side dictionary collection mentioned earlier so that it can receive data that is pushed.  As the server-side timer fires and game data is pushed to the client, the user interface is updated as shown in Listing 7. Listing 8 shows the _Proxy_ReceiveGameDataReceived() method responsible for handling the data and calling UpdateGameData() to process it.   Listing 7. The Silverlight interface. Game data is pushed from the server to the client using HTTP Polling Duplex. void _Proxy_ReceiveGameDataReceived(object sender, ReceiveGameDataReceivedEventArgs e) { UpdateGameData(e.gameData); } private void UpdateGameData(GameData gameData) { //Update Score this.tbTeam1Score.Text = gameData.Team1Score.ToString(); this.tbTeam2Score.Text = gameData.Team2Score.ToString(); //Update ball visibility if (gameData.Action != ActionsEnum.Foul) { if (tbTeam1.Text == gameData.TeamOnOffense) { AnimateBall(this.BB1, this.BB2); } else //Team 2 { AnimateBall(this.BB2, this.BB1); } } if (this.lbActions.Items.Count > 9) this.lbActions.Items.Clear(); this.lbActions.Items.Add(gameData.LastAction); if (this.lbActions.Visibility == Visibility.Collapsed) this.lbActions.Visibility = Visibility.Visible; } private void AnimateBall(Image onBall, Image offBall) { this.FadeIn.Stop(); Storyboard.SetTarget(this.FadeInAnimation, onBall); Storyboard.SetTarget(this.FadeOutAnimation, offBall); this.FadeIn.Begin(); } Listing 8. As the server pushes game data, the client’s _Proxy_ReceiveGameDataReceived() method is called to process the data. In a real-life application I’d go with a ViewModel class to handle retrieving team data, setup data bindings and handle data that is pushed from the server. However, for the sample application I wanted to focus on HTTP Polling Duplex and keep things as simple as possible.   Summary Silverlight supports three options when duplex communication is required in an application including TCP bindins, sockets and HTTP Polling Duplex. In this post you’ve seen how HTTP Polling Duplex interfaces can be created and implemented on the server as well as how they can be consumed by a Silverlight client. HTTP Polling Duplex provides a nice way to “push” data from a server while still allowing the data to flow over port 80 or another port of your choice.   Sample Application Download

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  • CRMIT’s HIGH VALUE CRM++ PLUGINS FOR CRM On DEMAND

    - by Soumo Das
    Customer satisfaction and experience being the two most considerable factors, these days businesses are on the lookout for automation tools that are world class, agile and keep quality at its core. CRMIT has developed such tools using cutting edge technologies and abstracting industry best practices and R&D.  Self Service Portal  With customers being so meticulous about regular updates and reliable access to their data, administrators just cannot think of walking a thin line. Surviving without a resource that provides a track of customer requirements for services available 24 x 7 can severely affect the productivity. In such a scenario, CRMIT’s Self Service Portal (SSP) is the best solution. This not only tracks the required customer data, but also allows companies to stay in tune with their employees, vendors and stakeholders.   One can directly sign up to become a CRMOD contact and SSP user. One need not use the database, as operations and interactions are d at run time. This is a fully configurable solution that tracks results periodically, thus making it easy for end users. It also offers better security and data visibility that enables users to progress smoothly. Quote and Order Management   When dealing with quotes, contracts and orders becomes complicated, only Quote & Order Management can work as a one-stop solution. CRMIT offers this great tool for managing all this information and for taking care of customer orders and service requirements.  This CRM On Demand plug-in allows one to create a new quote or copy the existing one. Products can be directly added from the product list of CRMOD and the pricing is calculated automatically. Quote can be generated and mailed to the external users in PDF, HTML and XLS formats. This not only allows management of quotes in an enhanced manner, but also supports various billing and tax calculation features that make work effortless.    Report Scheduler  When it comes to analyzing and providing statistics of various business processes currently running in an organization, one cannot depend on manual updates, which sometimes may be inaccurate or even delayed. CRMIT provides a SaaS based powerful solution - Report Scheduler - that allows CRM users to schedule reports as per the frequencies and then receive them as email attachments at the scheduled time.   With this powerful tool, administrators can control the report scheduler for assigning specific reports to specific users. After that, users can login and schedule any assigned report for viewing at particular intervals on monthly, weekly or daily basis. Additionally, users can also copy the mail to external users and can choose the preferred format. The best part is that sharing business data with third party become easy with this and for viewing reports, users need not log into their CRMOD account.  CRM On Demand Offline Solution CRM On-Demand Offline is another great CRM++ extension that allows one to work in both online and offline modes. Synchronizing both the modes is absolutely easy and offers ease while working. CRM OD offline works as an automation tool that not only improves efficiency, but also works as a backup in most cases. It is readily available as a windows application installer and requires users to be online only while validating and synchronizing. The best part is that working in the offline mode also works as a backup. 

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  • List of available whitepapers as at 04 May 2010

    - by Anthony Shorten
    The following table lists the whitepapers available, from My Oracle Support, for any Oracle Utilities Application Framework based product: KB Id Document Title Contents 559880.1 ConfigLab Design Guidelines Whitepaper outlining how to design and implement a ConfigLab solution. 560367.1 Technical Best Practices for Oracle Utilities Application Framework Based Products Whitepaper summarizing common technical best practices used by partners, implementation teams and customers.  560382.1 Performance Troubleshooting Guideline Series A set of whitepapers on tracking performance at each tier in the framework. The individual whitepapers are as follows: Concepts - General Concepts and Performance Troublehooting processes Client Troubleshooting - General troubleshooting of the browser client with common issues and resolutions. Network Troubleshooting - General troubleshooting of the network with common issues and resolutions. Web Application Server Troubleshooting - General troubleshooting of the Web Application Server with common issues and resolutions. Server Troubleshooting - General troubleshooting of the Operating system with common issues and resolutions. Database Troubleshooting - General troubleshooting of the database with common issues and resolutions. Batch Troubleshooting - General troubleshooting of the background processing component of the product with common issues and resolutions. 560401.1 Software Configuration Management Series  A set of whitepapers on how to manage customization (code and data) using the tools provided with the framework. The individual whitepapers are as follows: Concepts - General concepts and introduction. Environment Management - Principles and techniques for creating and managing environments. Version Management - Integration of Version control and version management of configuration items.  Release Management - Packaging configuration items into a release.  Distribution - Distribution and installation of  releases across environments  Change Management - Generic change management processes for product implementations. Status Accounting -Status reporting techniques using product facilities.  Defect Management -Generic defect management processes for product implementations. Implementing Single Fixes - Discussion on the single fix architecture and how to use it in an implementation. Implementing Service Packs - Discussion on the service packs and how to use them in an implementation. Implementing Upgrades - Discussion on the the upgrade process and common techniques for minimizing the impact of upgrades. 773473.1 Oracle Utilities Application Framework Security Overview Whitepaper summarizing the security facilities in the framework. Updated for OUAF 4.0.1 774783.1 LDAP Integration for Oracle Utilities Application Framework based products Whitepaper summarizing how to integrate an external LDAP based security repository with the framework.  789060.1 Oracle Utilities Application Framework Integration Overview Whitepaper summarizing all the various common integration techniques used with the product (with case studies). 799912.1 Single Sign On Integration for Oracle Utilities Application Framework based products Whitepaper outlining a generic process for integrating an SSO product with the framework. 807068.1 Oracle Utilities Application Framework Architecture Guidelines This whitepaper outlines the different variations of architecture that can be considered. Each variation will include advice on configuration and other considerations. 836362.1 Batch Best Practices for Oracle Utilities Application Framework based products This whitepaper oulines the common and best practices implemented by sites all over the world. Updated for OUAF 4.0.1 856854.1 Technical Best Practices V1 Addendum  Addendum to Technical Best Practices for Oracle Utilities Application Framework Based Products containing only V1.x specific advice. 942074.1 XAI Best Practices This whitepaper outlines the common integration tasks and best practices for the Web Services Integration provided by the Oracle Utilities Application Framework. Updated for OUAF 4.0.1 970785.1 Oracle Identity Manager Integration Overview This whitepaper outlines the principals of the prebuilt intergration between Oracle Utilities Application Framework Based Products and Orade Identity Manager used to provision user and user group secuity information 1068958.1 Production Environment Configuration Guidelines (New!) Whitepaper outlining common production level settings for the products

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  • Quick Quips on QR Codes

    - by Tim Dexter
    Yes, I'm an alliterating all-star; I missed my calling as a newspaper headline writer. I have recently received questions from several folks on support for QR codes. You know them they are everywhere you look, even here! How does Publisher handle QR codes then? In theory, exactly the same way we handle any other 2D barcode font. We need the font file, a mapping entry and an encoding class. With those three pieces we can embed QR codes into any output. To test the theory, I went off to IDAutomation, I have worked with them and many customers over the years and their fonts and encoders have worked great and have been very reliable. They kindly provide demo fonts which has made my life so much easier to be able to write posts like this. Their QR font and encoder is a little tough to find. I started here and then hit the Demo Now button. On the next page I hit the right hand Demo Now button. In the resulting zip file you'll need two files: AdditionalFonts.zip >> Automation2DFonts >> TrueType >> IDAutomation2D.ttf Java Class Encoder >> IDAutomation_JavaFontEncoder_QRCode.jar - the QRBarcodeExample.java is useful to see how to call the encoder. The font file needs to be installed into the windows/fonts directory, just copy and paste it in using file explorer and windows will install it for you. Remember, we are using the demo font here and you'll see if you get your phones decoder to looks a the font above there is a fixed string 'DEMO' at the beginning. You want that removed? Go buy the font from the IDAutomation folks. The Encoder Next you need to create your encoding wrapper class. Publisher does ship a class but its compiled and I do not recommend trying to modify it, you can just build your own. I have loaded up my class here. You do not need to be a java guru, its pretty straightforward. I'd recommend a java IDE like JDeveloper from a convenience point of view. I have annotated my class and added a main method to it so you can test your encoders from JDeveloper without having to deploy them first. You can load up the project form the zip file straight into JDeveloper.Next, take a look at IDAutomation's example java class and you'll see: QRCodeEncoder qre=new QRCodeEncoder();  String DataToEncode = "IDAutmation Inc.";  boolean ApplyTilde = false;  int EncodingMode = 0;  int Version = 0;  int ErrorCorrectionLevel = 0;  System.out.println( qre.FontEncode(DataToEncode, ApplyTilde, EncodingMode, Version, ErrorCorrectionLevel) ); You'll need to check what settings you need to set for the ApplyTilde, EncodingMode, Version and ErrorCorrectionLevel. They are covered in the user guide from IDAutomation here. If you do not want to hard code the values in the encoder then you can quite easily externalize them and read the values from a text file. I have not covered that scenario here, I'm going with IDAutomation's defaults and my phone app is reading the fonts no problem. Now you know how to call the encoder, you need to incorporate it into your encoder wrapper class. From my sample class:       Class[] clazz = new Class[] { "".getClass() };        ENCODERS.put("code128a",mUtility.getClass().getMethod("code128a", clazz));       ENCODERS.put("code128b",mUtility.getClass().getMethod("code128b", clazz));       ENCODERS.put("code128c",mUtility.getClass().getMethod("code128c", clazz));       ENCODERS.put("qrcode",mUtility.getClass().getMethod("qrcode", clazz)); I just added a new entry to register the encoder method 'qrcode' (in red). Then I created a new method inside the class to call the IDAutomation encoder. /** Call to IDAutomations QR Code encoder. Passing the data to encode      Returning the encoded string to the template for formatting **/ public static final String qrcode (String DataToEncode) {   QRCodeEncoder qre=new QRCodeEncoder();    boolean ApplyTilde = false;    int EncodingMode = 0;    int Version = 0;    int ErrorCorrectionLevel = 0; return qre.FontEncode(DataToEncode, ApplyTilde, EncodingMode, Version, ErrorCorrectionLevel); } Almost the exact same code in their sample class. The DataToEncode string is passed in rather than hardcoded of course. With the class done you can now compile it, but you need to ensure that the IDAutomation_JavaFontEncoder_QRCode.jar is in the classpath. In JDeveloper, open the project properties >> Libraries and Classpaths and then add the jar to the list. You'll need the publisher jars too. You can find those in the jlib directory in your Template Builder for Word directory.Note! In my class, I have used package oracle.psbi.barcode; As my package spec, yours will be different but you need to note it for later. Once you have it compiling without errors you will need to generate a jar file to keep it in. In JDeveloper highlight your project node >> New >> Deployment Profile >> JAR file. Once you have created the descriptor, just take the defaults. It will tell you where the jar is located. Go get it and then its time to copy it and the IDAutomation jar into the Template Builder for Word directory structure. Deploying the jars On your windows machine locate the jlib directory under the Template Builder for Word install directory. On my machine its here, F:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\jlib. Copy both of the jar files into the directory. The next step is to get the jars into the classpath for the Word plugin so that Publisher can find your wrapper class and it can then find the IDAutomation encoder. The most consistent way I have found so far, is to open up the RTF2PDF.jar in the same directory and make some mods. First make a backup of the jar file then open it using winzip or 7zip or similar and get into the META-INF directory. In there is a file, MANIFEST.MF. This contains the classpath for the plugin, open it in an editor and add the jars to the end of the classpath list. In mine I have: Manifest-Version: 1.0 Class-Path: ./activation.jar ./mail.jar ./xdochartstyles.jar ./bicmn.jar ./jewt4.jar ./share.jar ./bipres.jar ./xdoparser.jar ./xdocore.jar ./xmlparserv2.jar ./xmlparserv2-904.jar  ./i18nAPI_v3.jar ./versioninfo.jar ./barcodejar.jar ./IDAutomation_JavaFontEncoder_QRCode.jar Main-Class: RTF2PDF I have put in carriage returns above to make the Class-Path: entry more readable, make sure yours is all on one line. Be sure to use the ./ as a prefix to the jar name. Ensure the file is saved inside the jar file 7zip and winzip both have popups asking if you want to update the file in the jar file.Now you have the jars on the classpath, the Publisher plugin will be able to find our classes at run time. Referencing the Font The next step is to reference the font location so that the rendering engine can find it and embed a subset into the PDF output. Remember the other output formats rely on the font being present on the machine that is opening the document. The PDF is the only truly portable format. Inside the config directory under the Template Builder for Word install directory, mine is here, F:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\config. You'll find the file, 'xdo example.cfg'. Rename it to xdo.cfg and open it in a text editor. In the fonts section, create a new entry:       <font family="IDAutomation2D" style="normal" weight="normal">              <truetype path="C:\windows\fonts\IDAutomation2D.ttf" />       </font> Note, 'IDAutomation2D' (in red) is the same name as you can see when you open MSWord and look for the QRCode font. This must match exactly. When Publisher looks at the fonts in the RTF template at runtime it will see 'IDAutomation2D' it will then look at its font mapping entries to find where that font file resides on the disk. If the names do not match or the font is not present then the font will not get used and it will fall back on Helvetica. Building the Template Now you have the data encoder and the font in place and mapped; you can use it in the template. The two commands you will need to have present are: <?register-barcode-vendor:'ENCODER WRAPPER CLASS'; 'ENCODER NAME'?> for my encoder I have: <?register-barcode-vendor:'oracle.psbi.barcode.BarcodeUtil'; 'MyBarcodeEncoder'?> Notice the two parameters for the command. The first provides the package 'path' and class name (remember I said you need to remember that above.)The second is the name of the encoder, in my case 'MyBarcodeEncoder'. Check my full encoder class in the zip linked below to see where I named it. You can change it to something else, no problem.This command needs to be near the top of the template. The second command is the encoding command: <?format-barcode:DATAT_TO_ENCODE;'ENCODER_METHOD_NAME';'ENCODER_NAME'?> for my command I have <?format-barcode:DATATEXT;'qrcode';'MyBarcodeEncoder'?>DATATEXT is the XML element that contains the text to be encoded. If you want to hard code a piece of text just surround it with single quotes. qrcode is the name of my encoder method that calls the IDAutomation encoder. Remember this.MyBarcodeEncoder is the name of my encoder. Repetition? Yes but its needed again. Both of these commands are put inside their own form fields. Do not apply the QRCode font to the second field just yet. Lets make sure the encoder is working. Run you template with some data and you should get something like this for your encoded data: AHEEEHAPPJOPMOFADIPFJKDCLPAHEEEHA BNFFFNBPJGMDIDJPFOJGIGBLMPBNFFFNB APIBOHFJCFBNKHGGBMPFJFJLJBKGOMNII OANKPJFFLEPLDNPCLMNGNIJIHFDNLJFEH FPLFLHFHFILKFBLOIGMDFCFLGJGOPJJME CPIACDFJPBGDODOJCHALJOBPECKMOEDDF MFFNFNEPKKKCHAIHCHPCFFLDAHFHAGLMK APBBBPAPLDKNKJKKGIPDLKGMGHDDEPHLN HHHHHHHPHPHHPHPPHPPPPHHPHHPHPHPHP Grooovy huh? If you do not get the encoded text then go back and check that your jars are in the right spot and that you have the MANIFEST.MF file updated correctly. Once you do get the encoded text, highlight the field and apply the IDAutomation2D font to it. Then re-run the report and you will hopefully see the QR code in your output. If not, go back and check the xdo.cfg entry and make sure its in the right place and the font location is correct. That's it, you now have QR codes in Publisher outputs. Everything I have written above, has been tested with the 5.6.3, 10.1.3.4.2 codelines. I'll be testing the 11g code in the next day or two and will update you with any changes. One thing I have not covered yet and will do in the next few days is how to deploy all of this to your server. Look out for a follow up post. One note on the apparent white lines in the font (see the image above). Once printed they disappear and even viewing the code on a screen with the white lines, my phone app is still able to read and interpret the contents no problem. I have zipped up my encoder wrapper class as a JDeveloper 11.1.1.6 project here. Just dig into the src directories to find the BarcodeUtil.java file if you just want the code. I have put comments into the file to hopefully help the novice java programmer out. Happy QR'ing!

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  • ArchBeat Top 10 for December 2-8, 2012

    - by Bob Rhubart
    The Top 10 most-clicked items shared on the OTN ArchBeat Facebook page for the week of December 2-8, 2012 Configure Oracle SOA JMSAdatper to Work with WLS JMS Topics Another of the four posts published on Dec 4 by the Fusion Middleware A-Team blogger identified as "fip" illlustrates "how to configure the JMS Topic, the JmsAdapter connection factory, as well as the composite so that the JMS Topic messages will be evenly distributed to same composite running off different SOA cluster nodes without causing duplication." Web Service Example - Part 3: Asynchronous Part 3 in this series from the Oracle ADF Mobile blog looks at "firing the web service asynchronously and then filling in the UI when it completes." Denis says, "This can be useful when you have data on the device in a local store and want to show that to the user while the application uses lazy loading from a web service to load more data." Advanced Oracle SOA Suite Oracle Open World 2012 SOA Presentations Oracle SOA & BPM Partner Community blogger Juergen Kress shares a list of 13 SOA presentations delivered or moderated by Oracle SOA Product Management at OOW12 in San Francisco. Oracle WebLogic Server WLS Domain Browser My colleague Jeff Davies, a frequent speaker at OTN Architect Day events and a genuinely nice guy, emailed me last night with this message: "I just came across this app on Google Play. It allows WebLogic administrators to browse WLS 12c domain information. I installed it on my phone and tried it out. Works very fast." I'm an iPhone guy, but I'm perfectly comfortable taking Jeff at his word. The app is called WLS Domain Browser. Follow the link for more info from the Google Play site. Retrieve Performance Data from SOA Infrastructure Database Another of the four blog posts published on Dec 4 by very busy Oracle Fusion Middleware A-Team member "fip," this one offers "examples of some basic SQL queries you can run against the infrastructure database of Oracle SOA Suite 11G to acquire the performance statistics for a given period of time." How to Achieve OC4J RMI Load Balancing "Having returned from a customer who faced challenges with OC4J RMI load balancing, I felt there is still some confusion in the field [about] how OC4J RMI load balancing works," says the Oracle Fusion Middleware A-Team member known only as "fip." "Hence I decide to dust off an old tech note that I wrote a few years back and share it with the general public." From XaaS to Java EE – Which damn cloud is right for me in 2012? Oracle ACE Director Markus Eisele wrestles with a timely technical issue and shares his observations on several of the alternatives. Exalogic 2.0.1 Tea Break Snippets - Creating a ModifyJeOS VirtualBox "One of the main advantages of this is that Templates can be created away from the Exalogic Environment," explains The Old Toxophilist. (BTW: I had to look it up: a toxophilist is one who collects bows and arrows.) ADF Mobile - Implementing Reusable Mobile Architecture "Reusability was always a strong part of ADF," says Oracle ACE Director Andrejus Baranovskis. "The same high reusability level is supported now in ADF Mobile." The objective of this post is "to prove technically that [the] reusable architecture concept works for ADF Mobile." Using BPEL Performance Statistics to Diagnose Performance Bottlenecks Someone had a busy day… This post, one of four published on DeC 4 by a member of the Oracle Fusion Middleware A-Team identified only as "fip," offers details on how to "enable, retrieve and interpret the performance statistics, before the future versions provides a more pleasant user experience." Thought for the Day "If you're afraid to change something it is clearly poorly designed." — Martin Fowler Source: SoftwareQuotes.com

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  • ArchBeat Link-o-Rama Top 10 for October 28 - November 3, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of Oct 28 - Nov 3, 2012. Eventually, 90% of tech budgets will be outside IT departments | ZDNet Another interesting post from ZDNet blogger Joe McKendrick about changing roles in IT. ADF Mobile - Login Functionality | Andrejus Baranovskis "The new ADF Mobile approach with native deployment is cool when you want to access phone functionality (camera, email, sms and etc.), also when you want to build mobile applications with advanced UI," reports Oracle ACE Director Andrejus Baranovskis. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over… And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. Podcast: Are You Future Proof? - Part 2 In Part 2, practicing architects and Oracle ACE Directors Ron Batra (AT&T), Basheer Khan (Innowave Technology), and Ronald van Luttikhuizen discuss re-tooling one’s skill set to reflect changes in enterprise IT, including the knowledge to steer stakeholders around the hype to what’s truly valuable. Easy way to access JPA with REST (JSON / XML) | Edwin Biemond Oracle ACE Edwin Biemond shows you "what is possible with JPA-RS, how easy it is and howto setup your own EclipseLink REST service." Clustering ODI11g for High-Availability Part 1: Introduction and Architecture | Richard Yeardley "JEE agents can be deployed alongside, or instead of, standalone agents," says Rittman Meade's Richard Yeardley. "But there is one key advantage in using JEE agents and WebLogic: when you deploy JEE agents as part of a WebLogic cluster they can be configured together to form a high availability cluster." Learn more in Yeardley's extensive post. 2012 IOUG Virtualization SIG – Online Symposium on Nov 7 and Nov 8 | Kai Yu Oracle ACE Director Kai Yu shares information on this week's IOUG Virtualization SIG online event. Does that make it a virtual virtualization event? Thought for the Day "If McDonalds were run like a software company, one out of every hundred Big Macs would give you food poisoning — and the response would be, 'We’re sorry, here’s a coupon for two more.'" — Mark Minasi Source: SoftwareQuotes.com

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  • Project Management Helps AmeriCares Deliver International Aid

    - by Sylvie MacKenzie, PMP
    Excerpt from PROFIT - ORACLE - by Alison Weiss Handle with Care Sound project management helps AmeriCares bring international aid to those in need. The stakes are always high for AmeriCares. On a mission to restore health and save lives during times of disaster, the nonprofit international relief and humanitarian aid organization delivers donated medicines, medical supplies, and humanitarian aid to people in the U.S. and around the globe. Founded in 1982 with the express mission of responding as quickly and efficiently as possible to help people in need, the Stamford, Connecticut-based AmeriCares has delivered more than US$10.5 billion in aid to 147 countries over the past three decades. Launch the Slideshow “It’s critically important to us that we steward all the donations and that the medical supplies and medicines get to people as quickly as possible with no loss,” says Kate Sears, senior vice president for finance and technology at AmeriCares. “Whether we’re shipping IV solutions to victims of cholera in Haiti or antibiotics to Somali famine victims, we need to get the medicines there sooner because it means more people will be helped and lives improved or even saved.” Ten years ago, the tracking systems used by AmeriCares associates were paper-based. In recent years, staff started using spreadsheets, but the tracking processes were not standardized between teams. “Every team was tracking completely different information,” says Megan McDermott, senior associate, Sub-Saharan Africa partnerships, at AmeriCares. “It was just a few key things. For example, we tracked the date a shipment was supposed to arrive and the date we got reports from our partner that a hospital received aid on their end.” While the data was accurate, much detail was being lost in the process. AmeriCares management knew it could do a better job of tracking this enterprise data and in 2011 took a significant step by implementing Oracle’s Primavera P6 Professional Project Management. “It’s a comprehensive solution that has helped us improve the monitoring and controlling processes. It has allowed us to do our distribution better,” says Sears. In addition, the implementation effort has been a change agent, helping AmeriCares leadership rethink project management across the entire organization. Initially, much of the focus was on standardizing processes, but staff members also learned the importance of thinking proactively to prevent possible problems and evaluating results to determine if goals and objectives are truly being met. Such data about process efficiency and overall results is critical not only to AmeriCares staff but also to the donors supporting the organization’s life-saving missions. Efficiency Saves Lives One of AmeriCares’ core operations is to gather product donations from the private sector, establish where the most-urgent needs are, and solicit monetary support to send the aid via ocean cargo or airlift to welfare- and health-oriented nongovernmental organizations, hospitals, health networks, and government ministries based in areas in need. In 2011 alone, AmeriCares sent more than 3,500 shipments to 95 countries in response to both ongoing humanitarian needs and more than two dozen emergencies, including deadly tornadoes and storms in the U.S. and the devastating tsunami in Japan. When it comes to nonprofits in general, donors want to know that the charitable organizations they support are using funds wisely. Typically, nonprofits are evaluated by donors in terms of efficiency, an area where AmeriCares has an excellent reputation: 98 percent of expenses go directly to supporting programs and less than 2 percent represent administrative and fundraising costs. Donors, however, should look at more than simple efficiency, says Peter York, senior partner and chief research and learning officer at TCC Group, a nonprofit consultancy headquartered in New York, New York. They should also look at whether organizations have the systems in place to sustain their missions and continue to thrive. An expert on nonprofit organizational management, York has spent years studying sustainable charitable organizations. He defines them as nonprofits that are able to achieve the ongoing financial support to stay relevant and continue doing core mission work. In his analysis of well over 2,500 larger nonprofits, York has found that many are not sustaining, and are actually scaling back in size. “One of the biggest challenges of nonprofit sustainability is the general public’s perception that every dollar donated has to go only to the delivery of service,” says York. “What our data shows is that there are some fundamental capacities that have to be there in order for organizations to sustain and grow.” York’s research highlights the importance of data-driven leadership at successful nonprofits. “You’ve got to have the tools, the systems, and the technologies to get objective information on what you do, the people you serve, and the results you’re achieving,” says York. “If leaders don’t have the knowledge and the data, they can’t make the strategic decisions about programs to take organizations to the next level.” Historically, AmeriCares associates have used time-tested and cost-effective strategies to ship and then track supplies from donation to delivery to their destinations in designated time frames. When disaster strikes, AmeriCares ships by air and generally pulls out all the stops to deliver the most urgently needed aid within the first few days and weeks. Then, as situations stabilize, AmeriCares turns to delivering sea containers for the postemergency and ongoing aid so often needed over the long term. According to McDermott, getting a shipment out the door is fairly complicated, requiring as many as five different AmeriCares teams collaborating together. The entire process can take months—from when products are received in the warehouse and deciding which recipients to allocate supplies to, to getting customs and governmental approvals in place, actually shipping products, and finally ensuring that the products are received in-country. Delivering that aid is no small affair. “Our volume exceeds half a billion dollars a year worth of donated medicines and medical supplies, so it’s a sizable logistical operation to bring these products in and get them out to the right place quickly to have the most impact,” says Sears. “We really pride ourselves on our controls and efficiencies.” Adding to that complexity is the fact that the longer it takes to deliver aid, the more dire the human need can be. Any time AmeriCares associates can shave off the complicated aid delivery process can translate into lives saved. “It’s really being able to track information consistently that will help us to see where are the bottlenecks and where can we work on improving our processes,” says McDermott. Setting a Standard Productivity and information management improvements were key objectives for AmeriCares when staff began the process of implementing Oracle’s Primavera solution. But before configuring the software, the staff needed to take the time to analyze the systems already in place. According to Greg Loop, manager of database systems at AmeriCares, the organization received guidance from several consultants, including Rich D’Addario, consulting project manager in the Primavera Global Business Unit at Oracle, who was instrumental in shepherding the critical requirements-gathering phase. D’Addario encouraged staff to begin documenting shipping processes by considering the order in which activities occur and which ones are dependent on others to get accomplished. This exercise helped everyone realize that to be more efficient, they needed to keep track of shipments in a more standard way. “The staff didn’t recognize formal project management methodology,” says D’Addario. “But they did understand what the most important things are and that if they go wrong, an entire project can go off course.” Before, if a boatload of supplies was being sent to Haiti and there was a problem somewhere, a lot of time was taken up finding out where the problem was—because staff was not tracking things in a standard way. As a result, even more time was needed to find possible solutions to the problem and alert recipients that the aid might be delayed. “For everyone to put on the project manager hat and standardize the way every single thing is done means that now the whole organization is on the same page as to what needs to occur from the time a hurricane hits Haiti and when a boat pulls in to unload supplies,” says D’Addario. With so much care taken to put a process foundation firmly in place, configuring the Primavera solution was actually quite simple. Specific templates were set up for different types of shipments, and dashboards were implemented to provide executives with clear overviews of every project in the system. AmeriCares’ Loop reports that system planning, refining, and testing, followed by writing up documentation and training, took approximately four months. The system went live in spring 2011 at AmeriCares’ Connecticut headquarters. While the nonprofit has an international presence, with warehouses in Europe and offices in Haiti, India, Japan, and Sri Lanka, most donated medicines come from U.S. entities and are shipped from the U.S. out to the rest of the world. In addition, all shipments are tracked from the U.S. office. AmeriCares doesn’t expect the Primavera system to take months off the shipping time, especially for sea containers. However, any time saved is still important because it will allow aid to be delivered to people more quickly at a lower overall cost. “If we can trim a day or two here or there, that can translate into lives that we’re saving, especially in emergency situations,” says Sears. A Cultural Change Beyond the measurable benefits that come with IT-driven process improvement, AmeriCares management is seeing a change in culture as a result of the Primavera project. One change has been treating every shipment of aid as a project, and everyone involved with facilitating shipments as a project manager. “This is a revolutionary concept for us,” says McDermott. “Before, we were used to thinking we were doing logistics—getting a container from point A to point B without looking at it as one project and really understanding what it meant to manage it.” AmeriCares staff is also happy to report that collaboration within the organization is much more efficient. When someone creates a shipment in the Primavera system, the same shared template is used, which means anyone can log in to the system to see the status of a shipment. Knowledgeable staff can access a shipment project to help troubleshoot a problem. Management can easily check the status of projects across the organization. “Dashboards are really useful,” says McDermott. “Instead of going into the details of each project, you can just see the high-level real-time information at a glance.” The new system is helping team members focus on proactively managing shipments rather than simply reacting when problems occur. For example, when a container is shipped, documents must be included for customs clearance. Now, the shipping template has built-in reminders to prompt team members to ask for copies of these documents from freight forwarders and to follow up with partners to discover if a shipment is on time. In the past, staff may not have worked on securing these documents until they’d been notified a shipment had arrived in-country. Another benefit of capturing and adopting best practices within the Primavera system is that staff training is easier. “Capturing the processes in documented steps and milestones allows us to teach new staff members how to do their jobs faster,” says Sears. “It provides them with the knowledge of their predecessors so they don’t have to keep reinventing the wheel.” With the Primavera system already generating positive results, management is eager to take advantage of advanced capabilities. Loop is working on integrating the company’s proprietary inventory management system with the Primavera system so that when logistics or warehousing operators input data, the information will automatically go into the Primavera system. In the past, this information had to be manually keyed into spreadsheets, often leading to errors. Mining Historical Data Another feature on the horizon for AmeriCares is utilizing Primavera P6 Professional Project Management reporting capabilities. As the system begins to include more historical data, management soon will be able to draw on this information to conduct analysis that has not been possible before and create customized reports. For example, at the beginning of the shipment process, staff will be able to use historical data to more accurately estimate how long the approval process should take for a particular country. This could help ensure that food and medicine with limited shelf lives do not get stuck in customs or used beyond their expiration dates. The historical data in the Primavera system will also help AmeriCares with better planning year to year. The nonprofit’s staff has always put together a plan at the beginning of the year, but this has been very challenging simply because it is impossible to predict disasters. Now, management will be able to look at historical data and see trends and statistics as they set current objectives and prepare for future need. In addition, this historical data will provide AmeriCares management with the ability to review year-end data and compare actual project results with goals set at the beginning of the year—to see if desired outcomes were achieved and if there are areas that need improvement. It’s this type of information that is so valuable to donors. And, according to York, project management software can play a critical role in generating the data to help nonprofits sustain and grow. “It is important to invest in systems to help replicate, expand, and deliver services,” says York. “Project management software can help because it encourages nonprofits to examine program or service changes and how to manage moving forward.” Sears believes that AmeriCares donors will support the return on investment the organization will achieve with the Primavera solution. “It won’t be financial returns, but rather how many more people we can help for a given dollar or how much more quickly we can respond to a need,” says Sears. “I think donors are receptive to such arguments.” And for AmeriCares, it is all about the future and increasing results. The project management environment currently may be quite simple, but IT staff plans to expand the complexity and functionality as the organization grows in its knowledge of project management and the goals it wants to achieve. “As we use the system over time, we’ll continue to refine our best practices and accumulate more data,” says Sears. “It will advance our ability to make better data-driven decisions.”

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  • MINSCN?Cache Fusion Read Consistent

    - by Liu Maclean(???)
    ????? ???Ask Maclean Home ???  RAC ? Past Image PI????, ?????????,???11.2.0.3 2 Node RAC??????????: SQL> select * from v$version; BANNER -------------------------------------------------------------------------------- Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production PL/SQL Release 11.2.0.3.0 - Production CORE 11.2.0.3.0 Production TNS for Linux: Version 11.2.0.3.0 - Production NLSRTL Version 11.2.0.3.0 - Production SQL> select * from global_name; GLOBAL_NAME -------------------------------------------------------------------------------- www.oracledatabase12g.com SQL> drop table test purge; Table dropped. SQL> alter system flush buffer_cache; System altered. SQL> create table test(id number); insert into test values(1); insert into test values(2); commit; /* ???? rowid??TEST????2????????? */ select dbms_rowid.rowid_block_number(rowid),dbms_rowid.rowid_relative_fno(rowid) from test; DBMS_ROWID.ROWID_BLOCK_NUMBER(ROWID) DBMS_ROWID.ROWID_RELATIVE_FNO(ROWID) ------------------------------------ ------------------------------------                                89233                                    1                                89233                                    1 SQL> alter system flush buffer_cache; System altered. Instance 1 Session A ??UPDATE??: SQL> update test set id=id+1 where id=1; 1 row updated. Instance 1 Session B ??x$BH buffer header?? ?? ??Buffer??? SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0;      STATE CR_SCN_BAS ---------- ----------          1          0          3    1227595 X$BH ??? STATE????Buffer???, ???????: STATE NUMBER KCBBHFREE 0 buffer free KCBBHEXLCUR 1 buffer current (and if DFS locked X) KCBBHSHRCUR 2 buffer current (and if DFS locked S) KCBBHCR 3 buffer consistant read KCBBHREADING 4 Being read KCBBHMRECOVERY 5 media recovery (current & special) KCBBHIRECOVERY 6 Instance recovery (somewhat special) ????????????? : state =1 Xcurrent ? state=2 Scurrent ? state=3 CR ??? Instance 2  ?? ????????????? ,???? gc current block 2 way  ??Current Block ??? Instance 2, ?? Instance 1 ??”Current Block” Convert ? Past Image: Instance 2 Session C SQL> update test set id=id+1 where id=2; 1 row updated. Instance 2 Session D SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0; STATE CR_SCN_BAS ---------- ---------- 1 0 3 1227641 3 1227638 STATE =1 ?Xcurrent block???? Instance 2 , ??? Instance 1 ??? GC??: Instance 1 Session B SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0;      STATE CR_SCN_BAS ---------- ----------          3    1227641          3    1227638          8          0          3    1227595 ???????, ??????Instance 1??session A????TEST??SELECT??? ,????? 3? State=3?CR ? ??????1?: Instance 1 session A ?????UPDATE? session SQL> alter session set events '10046 trace name context forever,level 8:10708 trace name context forever,level 103: trace[rac.*] disk high'; Session altered. SQL> select * from test;         ID ----------          2          2 select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0;       STATE CR_SCN_BAS ---------- ----------          3    1227716          3    1227713          8          0 ?????????v$BH ????CR????,?????SELECT??? CR????????,???????? ?????????? ??X$BH?????? , ?????CR??SCN Version???: 1227641?1227638?1227595, ?SELECT?????? 2???SCN version?CR? 1227716? 1227713 ???, Oracle????????? ?????????SELECT??????event 10708? rac.*???TRACE,??????TRACE??: PARSING IN CURSOR #140444679938584 len=337 dep=1 uid=0 oct=3 lid=0 tim=1335698913632292 hv=3345277572 ad='bc0e68c8' sqlid='baj7tjm3q9sn4' SELECT /* OPT_DYN_SAMP */ /*+ ALL_ROWS IGNORE_WHERE_CLAUSE NO_PARALLEL(SAMPLESUB) opt_param('parallel_execution_enabled', 'false') NO_PARALLEL_INDEX(SAMPLESUB) NO_SQL_TUNE */ NVL(SUM(C1),0), NVL(SUM(C2),0) FROM (SELECT /*+ NO_PARALLEL("TEST") FULL("TEST") NO_PARALLEL_INDEX("TEST") */ 1 AS C1, 1 AS C2 FROM "SYS"."TEST" "TEST") SAMPLESUB END OF STMT PARSE #140444679938584:c=1000,e=27630,p=0,cr=0,cu=0,mis=1,r=0,dep=1,og=1,plh=1950795681,tim=1335698913632252 EXEC #140444679938584:c=0,e=44,p=0,cr=0,cu=0,mis=0,r=0,dep=1,og=1,plh=1950795681,tim=1335698913632390 *** 2012-04-29 07:28:33.632 kclscrs: req=0 block=1/89233 *** 2012-04-29 07:28:33.632 kclscrs: bid=1:3:1:0:7:80:1:0:4:0:0:0:1:2:4:1:26:0:0:0:70:1a:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:4:3:2:1:2:0:3f:0:1c:86:2d:4:0:0:0:0:a2:3c:7c:b:70:1a:0:0:0:0:1:0:7a:f8:76:1d:1:2:dc:5:a9:fe:17:75:0:0:0:0:0:0:0:0:0:0:0:0:63:e5:0:0:0:0:0:0:10:0:0:0 2012-04-29 07:28:33.632578 : kjbcrc[0x15c91.1 76896.0][9] 2012-04-29 07:28:33.632616 : GSIPC:GMBQ: buff 0xba1e8f90, queue 0xbb79f278, pool 0x60013fa0, freeq 1, nxt 0xbb79f278, prv 0xbb79f278 2012-04-29 07:28:33.632634 : kjbmscrc(0x15c91.1)seq 0x2 reqid=0x1c(shadow 0xb4bb4458,reqid x1c)mas@2(infosz 200)(direct 1) 2012-04-29 07:28:33.632654 : kjbsentscn[0x0.12bbc1][to 2] 2012-04-29 07:28:33.632669 : GSIPC:SENDM: send msg 0xba1e9000 dest x20001 seq 24026 type 32 tkts xff0000 mlen x17001a0 2012-04-29 07:28:33.633385 : GSIPC:KSXPCB: msg 0xba1e9000 status 30, type 32, dest 2, rcvr 1 *** 2012-04-29 07:28:33.633 kclwcrs: wait=0 tm=689 *** 2012-04-29 07:28:33.633 kclwcrs: got 1 blocks from ksxprcv WAIT #140444679938584: nam='gc cr block 2-way' ela= 689 p1=1 p2=89233 p3=1 obj#=76896 tim=1335698913633418 2012-04-29 07:28:33.633490 : kjbcrcomplete[0x15c91.1 76896.0][0] 2012-04-29 07:28:33.633510 : kjbrcvdscn[0x0.12bbc1][from 2][idx 2012-04-29 07:28:33.633527 : kjbrcvdscn[no bscn <= rscn 0x0.12bbc1][from 2] *** 2012-04-29 07:28:33.633 kclwcrs: req=0 typ=cr(2) wtyp=2hop tm=689 ??TRACE???? ?????????TEST??????, ???????Dynamic Sampling?????,???????TEST?? CR???,???????’gc cr block 2-way’ ??: 2012-04-29 07:28:33.632654 : kjbsentscn[0x0.12bbc1][to 2] 12bbc1= 1227713  ???X$BH????CR???,kjbsentscn[0x0.12bbc1][to 2] ????? ? Instance 2 ???SCN=12bbc1=1227713   DBA=0x15c91.1 76896.0 ?  CR Request(obj#=76896) ??kjbrcvdscn????? [no bscn <= rscn 0x0.12bbc1][from 2] ,??? ??receive? SCN Version =12bbc1 ???Best Version CR Server Arch ??????????????????SELECT??: PARSING IN CURSOR #140444682869592 len=18 dep=0 uid=0 oct=3 lid=0 tim=1335698913635874 hv=1689401402 ad='b1a188f0' sqlid='c99yw1xkb4f1u' select * from test END OF STMT PARSE #140444682869592:c=4999,e=34017,p=0,cr=7,cu=0,mis=1,r=0,dep=0,og=1,plh=1357081020,tim=1335698913635870 EXEC #140444682869592:c=0,e=23,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,plh=1357081020,tim=1335698913635939 WAIT #140444682869592: nam='SQL*Net message to client' ela= 7 driver id=1650815232 #bytes=1 p3=0 obj#=0 tim=1335698913636071 *** 2012-04-29 07:28:33.636 kclscrs: req=0 block=1/89233 *** 2012-04-29 07:28:33.636 kclscrs: bid=1:3:1:0:7:83:1:0:4:0:0:0:1:2:4:1:26:0:0:0:70:1a:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:4:3:2:1:2:0:2:0:1c:86:2d:4:0:0:0:0:a2:3c:7c:b:70:1a:0:0:0:0:1:0:7d:f8:76:1d:1:2:dc:5:a9:fe:17:75:0:0:0:0:0:0:0:0:0:0:0:0:63:e5:0:0:0:0:0:0:10:0:0:0 2012-04-29 07:28:33.636209 : kjbcrc[0x15c91.1 76896.0][9] 2012-04-29 07:28:33.636228 : GSIPC:GMBQ: buff 0xba0e5d50, queue 0xbb79f278, pool 0x60013fa0, freeq 1, nxt 0xbb79f278, prv 0xbb79f278 2012-04-29 07:28:33.636244 : kjbmscrc(0x15c91.1)seq 0x3 reqid=0x1d(shadow 0xb4bb4458,reqid x1d)mas@2(infosz 200)(direct 1) 2012-04-29 07:28:33.636252 : kjbsentscn[0x0.12bbc4][to 2] 2012-04-29 07:28:33.636358 : GSIPC:SENDM: send msg 0xba0e5dc0 dest x20001 seq 24029 type 32 tkts xff0000 mlen x17001a0 2012-04-29 07:28:33.636861 : GSIPC:KSXPCB: msg 0xba0e5dc0 status 30, type 32, dest 2, rcvr 1 *** 2012-04-29 07:28:33.637 kclwcrs: wait=0 tm=865 *** 2012-04-29 07:28:33.637 kclwcrs: got 1 blocks from ksxprcv WAIT #140444682869592: nam='gc cr block 2-way' ela= 865 p1=1 p2=89233 p3=1 obj#=76896 tim=1335698913637294 2012-04-29 07:28:33.637356 : kjbcrcomplete[0x15c91.1 76896.0][0] 2012-04-29 07:28:33.637374 : kjbrcvdscn[0x0.12bbc4][from 2][idx 2012-04-29 07:28:33.637389 : kjbrcvdscn[no bscn <= rscn 0x0.12bbc4][from 2] *** 2012-04-29 07:28:33.637 kclwcrs: req=0 typ=cr(2) wtyp=2hop tm=865 ???, “SELECT * FROM TEST”??????’gc cr block 2-way’??:2012-04-29 07:28:33.637374 : kjbrcvdscn[0x0.12bbc4][from 2][idx 2012-04-29 07:28:33.637389 : kjbrcvdscn[no bscn ??Foreground Process? Remote LMS??got?? SCN=1227716 Version?CR, ??? ?????X$BH ?????scn??? ??????????Instance 1????2?SCN???CR?, ???????????Instance 1 Buffer Cache?? ??SCN Version ???CR ??????? ?????????: SQL> alter system set "_enable_minscn_cr"=false scope=spfile; System altered. SQL> alter system set "_db_block_max_cr_dba"=20 scope=spfile; System altered. SQL> startup force; ORA-32004: obsolete or deprecated parameter(s) specified for RDBMS instance ORACLE instance started. Total System Global Area 1570009088 bytes Fixed Size 2228704 bytes Variable Size 989859360 bytes Database Buffers 570425344 bytes Redo Buffers 7495680 bytes Database mounted. Database opened. ???? “_enable_minscn_cr”=false ? “_db_block_max_cr_dba”=20 ???RAC????, ??????: ?Instance 2 Session C ?update??????? ?????Instance 1 ????? ,????Instance 1?Request CR SQL> update test set id=id+1 where id=2; -- Instance 2 1 row updated. SQL> select * From test; -- Instance 1 ID ---------- 1 2 ??? Instance 1? X$BH?? select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0;  STATE CR_SCN_BAS ---------- ---------- 3 1273080 3 1273071 3 1273041 3 1273039 8 0 SQL> update test set id=id+1 where id=3; 1 row updated. SQL> select * From test; ID ---------- 1 2 SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0; STATE CR_SCN_BAS ---------- ---------- 3 1273091 3 1273080 3 1273071 3 1273041 3 1273039 8 0 ................... SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0; STATE CR_SCN_BAS ---------- ---------- 3 1273793 3 1273782 3 1273780 3 1273769 3 1273734 3 1273715 3 1273691 3 1273679 3 1273670 3 1273643 3 1273635 3 1273623 3 1273106 3 1273091 3 1273080 3 1273071 3 1273041 3 1273039 3 1273033 19 rows selected. SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0; STATE CR_SCN_BAS ---------- ---------- 3 1274993 ????? ???? “_enable_minscn_cr”(enable/disable minscn optimization for CR)=false ? “_db_block_max_cr_dba”=20 (Maximum Allowed Number of CR buffers per dba) 2? ??? ????? Instance 1 ??????????? ?? 19????CR?? “_enable_minscn_cr”?11g??????????,???Oracle????CR????SCN,?Foreground Process Receive????????????(SCN??)?SCN Version CR Block??????CBC?? SCN??????CR? , ?????????Buffer Cache??????? ????SCN Version?CR????,????? ?????????? ?????Snap_Scn ?? SCN?? ?????????Current SCN, ??????CR??????????????????????, ????Buffer Cache? ?????????? CR?????????, ?????? “_db_block_max_cr_dba” ???????, ???????????20 ,??????Buffer Cache?????19????CR?; ???”_db_block_max_cr_dba” ???????6 , ?????Buffer cache????????CR ???????6?? ??”_enable_minscn_cr” ??CR???MINSCN ??????, ?????????CR???????, ????? Foreground Process??????CR Request , ?? Holder Instance LMS ?build?? BEST CR ??, ?????????

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  • EPM troubleshooting Utilities

    - by THE
    (in via Maurice) "Are you keeping up-to-date with the latest troubleshooting utilities introduced from EPM 11.1.2.2? These are typically not described in product documentation, so you might miss references to them. The following five utilities may be run from the command line.(1) Deployment Report was introduced with EPM 11.1.2.2 (11 April 2012). It details logical web addresses, web servers, application ports, database connections, user directories, database repositories configured for the EPM system, data directories used by EPM system products, instance directories, FMW homes, deployment distory, et cetera. It also helps to keep you honest about whether you made changes to the system and at what times! Download Shared Services patch 13530721 to get the backported functionality in EPM 11.1.2.1. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/epmsys_registry.sh report deployment (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\epmsys_registry.bat report deployment (on Microsoft Windows). The output is saved under \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\deployment_report.html (2) Log Analysis has received more "press". It was released with EPM 11.1.2.3 and helps the user to slice and dice EPM logs. It has many parameters which are documented when run without parameters, when run with the -h parameter, or in the 'Readme' file. It has also been released as a standalone utility for EPM 11.1.2.3 and earlier versions. (Sign in to  My Oracle Support, click the 'Patches & Updates' tab, enter the patch number 17425397, and click the Search button. Download the appropriate platform-specific zip file, unzip, and read the 'Readme' file. Note that you must provide a proper value to a JAVA_HOME environment variable [pointer to the mother directory of the Java /bin subdirectory] in the loganalysis.bat | .sh file and use the -d parameter when running standalone.) Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/loganalysis.sh -h (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\loganalysis.bat -h (on Microsoft Windows). The output is saved under the \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\ subdirectory. (3) The Registry Cleanup command may be used (without fear!) to clean up various corruptions which can  affect the Hyperion (database-based) Repository. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/registry-cleanup.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\registry-cleanup.bat (on Microsoft Windows). The actions are described on the command line. (4) The Remove Instance Command is only used if there are two or more instances configured on one computer and one of those should be deleted. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/remove-instance.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\remove-instance.bat (on Microsoft Windows). (5) The Reset Configuration Tool was introduced with EPM 11.1.2.2. It nullifies Shared Services Hyperion Registry settings so that a service may be reconfigured. You may locate the values to substitute for <product> or <task> by scanning registry.html (generated by running epmsys_registry.bat | .sh). Find productNAME in INSTANCE_TASKS_CONFIGURATION and SYSTEM_TASKS_CONFIGURATION nodes and identify tasks by property pairs that have values of 'Configurated' or 'Pending'. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/resetConfigTask.sh -product <product> -task <task> (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\resetConfigTask.bat -product <product> -task <task> (on Microsoft Windows). "Thanks to Maurice for this collection of utilities.

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  • Easy Made Easier - Networking

    - by dragonfly
        In my last post, I highlighted the feature of the Appliance Manager Configurator to auto-fill some fields based on previous field values, including host names based on System Name and sequential IP addresses from the first IP address entered. This can make configuration a little faster and a little less subject to data entry errors, particularly if you are doing the configuration on the Oracle Database Appliance itself.     The Oracle Database Appliance Appliance Manager Configurator is available for download here. But why would you download it, if it comes pre-installed on the Oracle Database Appliance? A common reason for customers interested in this new Engineered System is to get a good idea of how easy it is to configure. Beyond that, you can save the resulting configuration as a file, and use it on an Oracle Database Appliance. This allows you to verify the data entered in advance, and in the comfort of your office. In addition, the topic of this post is another strong reason to download and use the Appliance Manager Configurator prior to deploying your Oracle Database Appliance.     The most common source of hiccups in deploying an Oracle Database Appliance, based on my experiences with a variety of customers, involves the network configuration. It is during Step 11, when network validation occurs, that these come to light, which is almost half way through the 24 total steps, and can be frustrating, whether it was a typo, DNS mis-configuration or IP address already in use. This is why I recommend as a best practice taking advantage of the Appliance Manager Configurator prior to deploying an Oracle Database Appliance.     Why? Not only do you get the benefit of being able to double check your entries before you even start on the Oracle Database Appliance, you can also take advantage of the Network Validation step. This is the final step before you review all the data and can save it to a text file. It can be skipped, if you aren't ready or are not connected to the network that the Oracle Database Appliance will be on. My recommendation, though, is to run the Appliance Manager Configurator on your laptop, enter the data or re-load a previously saved file of the data, and then connect to the network that the Oracle Database Appliance will be on. Now run the Network Validation. It will check to make sure that the host names you entered are in DNS and do resolve to the IP addresses you specifiied. It will also ping the IP Addresses you specified, so that you can verify that no other machine is already using them (yes, that has happened at customer sites).     After you have completed the validation, as seen in the screen shot below, you can review the results and move on to saving your settings to a file for use on your Oracle Database Appliance, or if there are errors, you can use the Back button to return to the appropriate screen and correct the data. Once you are satisfied with the Network Validation, just check the Skip/Ignore Network Validation checkbox at the top of the screen, then click Next. Is the Network Validation in the Appliance Manager Configurator required? No, but it can save you time later. I should also note that the Network Validation screen is not part of the Appliance Manager Configurator that currently ships on the Oracle Database Appliance, so this is the easiest way to verify your network configuration.     I hope you are finding this series of posts useful. My next post will cover some aspects of the windowing environment that gets run by the 'startx' command on the Oracle Database Appliance, since this is needed to run the Appliance Manager Configurator via a direct connected monitor, keyboard and mouse, or via the ILOM. If it's been a while since you've used an OpenWindows environment, you'll want to check it out.

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  • Apps UX Launches Blueprints for Mobile User Experiences

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceAt Oracle OpenWorld 2012 this year, the Oracle Applications User Experience (Apps UX) team announced the release of Mobile User Experience Functional Design Patterns. These patterns are designed to work directly with Oracle’s Fusion Middleware, specifically, ADF Mobile.  The Oracle Application Development Framework for mobile users enables developers to build one application that can be deployed to multiple mobile device platforms. These same mobile design patterns provide the guidance for Oracle teams to develop Fusion Mobile expenses. Application developers can use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone applications. We are sharing our mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile applications quickly.A different way of thinking and designing. Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences for Apps UX, says mobile design has to be compelling. “It needs to be optimized for the device, and be visually rich and simple,” she said. “What is really key is that you are designing for a user’s most personal device, the device that they will have with them at all times of the day.”Katy Massucco, director of the overall design patterns site, said: “You need to start with a simplified task flow. Everything should be a natural interaction. The action should be relevant and leveraging the device. It should be seamless.”She suggests that developers identify the essential tasks that a user would want to do while mobile. “They need to understand the user and the context,” she added. ?A sample inline action design patternWhat people are sayingReactions to the release of the design patterns have been positive. Debra Lilley, Oracle ACE Director and Fusion User Experience Advocate (FXA), has already demo’ed Fusion Mobile Expenses widely.  Fellow Oracle Ace Director Ronald van Luttikhuizen, called it a “cool demo by @debralilley of the new mobile expenses app.” FXA member Floyd Teter says he is already cooking up some plans for using mobile design patterns.  We hope to see those ideas at Collaborate or ODTUG in 2013. For another perspective on why user experience is such an important focus for mobile applications, check out this video by John King, Director, and Monty Latiolais, President, both from ODTUG, or the Oracle Development Tools User Group.In a separate interview by e-mail, Latiolais wrote: “I enjoy the fact we can take something that, in the past, has been largely subjective, and now apply to it a scientifically proven look and feel. Trusting Oracle’s UX Design Patterns, the presentation really can become one less thing to worry about. As someone with limited ADF experience, that is extremely beneficial.”?King, who was also interviewed by e-mail, wrote: “User Experience is about making the task at hand as easy and error-free as possible. Oracle's UX labs worked hard to make the User Experience in the new Fusion Applications as good as possible; ADF makes adding tested, consistent, user experiences a declarative exercise by leveraging that work. As we move applications onto mobile platforms, user experience is the driving factor. Customers are "spoiled" by a bevy of fantastic applications, and ours cannot disappoint them. Creating applications that enable users to quickly and effectively accomplish whatever task is at hand takes thought and practice. Developers must become ’power users’ and then create applications that they and their users will love.”

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  • Ubiquitous BIP

    - by Tim Dexter
    The last number I heard from Mike and the PM team was that BIP is now embedded in more than 40 oracle products. That's a lot of products to keep track of and to help out with new releases, etc. Its interesting to see how internal Oracle product groups have integrated BIP into their products. Just as you might integrate BIP they have had to make a choice about how to integrate. 1. Library level - BIP is a pure java app and at the bottom of the architecture are a group of java libraries that expose APIs that you can use. they fall into three main areas, data extraction, template processing and formatting and delivery. There are post processing capabilities but those APIs are embedded withing the template processing libraries. Taking this integration route you are going to need to manage templates, data extraction and processing. You'll have your own UI to allow users to control all of this for themselves. Ultimate control but some effort to build and maintain. I have been trawling some of the products during a coffee break. I found a great post on the reporting capabilities provided by BIP in the records management product within WebCenter Content 11g. This integration falls into the first category, content manager looks after the report artifacts itself and provides you the UI to manage and run the reports. 2. Web Service level - further up in the stack is the web service layer. This is sitting on the BI Publisher server as a set of services, runReport and scheduleReport are the main protagonists. However, you can also manage the reports and users (locally managed) on the server and the catalog itself via the services layer.Taking this route, you still need to provide the user interface to choose reports and run them but the creation and management of the reports is all handled by the Publisher server. I have worked with a few customer on this approach. The web services provide the ability to retrieve a list of reports the user can access; then the parameters and LOVs for the selected report and finally a service to submit the report on the server. 3. Embedded BIP server UI- the final level is not so well supported yet. You can currently embed a report and its various levels of surrounding  'chrome' inside another html based application using a URL. Check the docs here. The look and feel can be customized but again, not easy, nor documented. I have messed with running the server pages inside an IFRAME, not bad, but not great. Taking this path should present the least amount of effort on your part to get BIP integrated but there are a few gotchas you need to get around. So a reasonable amount of choices with varying amounts of effort involved. There is another option coming soon for all you ADF developers out there, the ability to drop a BIP report into your application pages. But that's for another post.

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  • Zero to Cloud : One stop shop for resources to accelerate your transformation to enterprise private cloud

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} During the Oracle Open World 2012 last week, Oracle introduced "Zero to Cloud" resource center to help you accelerate your transformation journey to enterprise private cloud. To help organizations deploy fully operational, enterprise-grade private cloud environment in as little as half a day, Oracle has brought key content together into this single, user-friendly resource center. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The resource center is launched just as the Oracle Cloud Builder Summit series moves into full swing. Designed for executives, cloud architects, and IT operations professionals, the day-long event series will eventually reach nearly 100 cities around the globe. During this event, an interactive "Zero to Cloud" session will showcase the transformational journey of a fictitious enterprise to the private cloud using the latest solutions from Oracle—including, Oracle Database, Oracle Fusion Middleware, Oracle VM and Oracle Enterprise Manager, as well as Oracle’s full range of engineered systems. The online "Zero to Cloud" resource center includes best practices from Oracle experts and early adopter customers as well as interviews with Oracle development executives responsibly for Oracle’s private cloud solutions and roadmap. It also includes a new self-assessment quiz that can help determine readiness for a successful private cloud deployment. Once you've determined organizational readiness, explore early adopter tips, demos, guides, exclusive white papers and more at the "Zero to Cloud" resource center.

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  • json webservice security

    - by crisgomez
    I have a problem regarding json web service security. I tried to developed a sample web application using json webservice,but the problem is the url was exposed on the client side.So from there,anybody can make a program and call the service for a thousand times. Please take note, that the web service will be using for a registration page, in which checks if the user was exist on the database.So there is no authentication happened on this process. What are the approach to secure the calling of the exposed web service?

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  • Connection between Asp.Net and Oracle 10g Express Edition

    - by l3gion
    Hello, I'm struggling to find a way to connect my Asp .Net + C# application with my Oracle 10g Express Edition. Here's my scenario, I'm at Mac OS and I have 2 Virtual machines, one for Win 7 (VS 2010 app) and another with a Parallels Virtual Appliance with Oracle 10g Express Edition 1.1. Which provider (Oledb, ODP.NET, etc..) should I use? How to make the connection to the server in C#? Right now I have this: <appSettings> <add key="conn" value="Data Source=10.211.55.11;Persist Security Info=True;User ID=l3gion;Password=l3gion;" /> </appSettings> And at the .cs file: SqlCommand cmd = new SqlCommand("insert_thing", new SqlConnection(ConfigurationManager.AppSettings["conn"])); cmd.CommandType = CommandType.StoredProcedure; *insert_thing is a stored procedure Using this I got this error: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) I've searched for some possible solutions. Tried some, including: firewall disabled, allow remote connection at oracle express edition using this cmd line ("EXEC DBMS_XDB.SETLISTENERLOCALACCESS(FALSE);").. The error persists. Can anyone guide me into the right direction? I'm a newbie with this type of things. Thank you for your patience. regards

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