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  • Quick Tip - Speed a Slow Restore from the Transaction Log

    - by KKline
    Here's a quick tip for you: During some restore operations on Microsoft SQL Server, the transaction log redo step might be taking an unusually long time. Depending somewhat on the version and edition of SQL Server you've installed, you may be able to increase performance by tinkering with the readahead performance for the redo operations. To do this, you should use the MAXTRANSFERSIZE parameter of the RESTORE statement. For example, if you set MAXTRANSFERSIZE=1048576, it'll use 1MB buffers. If you...(read more)

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  • Know Thy Operating System?

    - by AdityaGameProgrammer
    As developers how much time, or do you spend time, In learning the hidden features tricks of your operating system ? How important do you feel is this for productivity in day to day programming? tasks. What do you mean when you list knowledge of an OS in your resume? What are your favorite hidden -less known features For example: A common problem of How can i open the cmd window in a specific location a do it yourself solution in say xp and what to do if something breaks Are these something you look into as and when you find the need to do so?

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  • Networking beim Vertriebsstammtisch

    - by A&C Redaktion
    Kennen Sie schon die Oracle Vertriebsstammtische? Mit dem neuen Format bieten wir unseren Partnern Networking in der reinster Form! Unsere Stammtische richten sich an alle Partner, die zuverlässige Informationen aus erster Hand möchten. Als Hersteller der weltweit umfassendsten Palette offener Unternehmenssoftware und Hardware bietet Oracle ein vollständiges Produktportfolio an. Diskutieren Sie mit uns über die gemeinsamen Chancen, die sich aus dem Ansatz „Engineered Systems“ und „Oracle on Oracle“ ergeben. Welche Synergien können wir erfolgreich gemeinsam nutzen, um den Markt zu erobern? Nehmen Sie teil und spüren Sie die Philosphie, die von den Teilnehmern unserer Partner gelebt werden soll. Im Anschluss an den fachlichen Teil laden wir Sie herzlich zum praktischen Teil des interaktiven Austausches ein! Die Teilnahme ist ausschließlich Oracle Partnern mit einer gültigen Oracle PartnerNetwork Mitgliedschaft vorbehalten und, unter Beachtung der aktuellen Teilnahmebedingungen, kostenlos. Agenda: 15:00-17:00 Alles zu den Software- und Hardware Produktneuheiten von der Oracle OpenWorld 17:00-17:30 Um 17:00 Uhr bitten wir alle Teilnehmer und Referenten, in eine Kochschule in direkter Nähe zu gehen/zu fahren - um dort den kulinarischen Part zu erleben: gemeinsam kochen, diskutieren und essen. 17:30-22:00 Der praktischen Teil dieses Vertriebsseminars findet in einer Kochlocation direkt im Anschluss statt.(Ihre Anmeldung gilt für das Vertriebsseminar und Ihre Teilnahme am praktischen Teil, dem Kochevent) Die nächsten Termine: 08.11.2012 bei Oracle in Düsseldorf mit anschließendem Abendessen19.11.2012 bei Oracle in Berlinmit anschließendem Abendessen28.11.2012 bei Oracle in Berlinmit anschließendem Abendessen

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  • Don't Miss The OpenWorld Session: The Impact of the Upcoming Revenue Recognition and Lease Accounting Changes

    - by Theresa Hickman
    Would you like to learn more about Revenue Recognition and Leases Accounting changes from subject matter experts? Would you like to better prepare your organization for the upcoming changes? If yes, then it's not too late to register for OpenWorld 2012 and meet Christopher Smith and Ashima Jain from PwC as well as our resident accounting expert, Seamus Moran, who will be presenting at Session 9462: The Impact of the Upcoming Revenue Recognition and Lease Accounting Changes. Here are the details about this session: Date: Oct. 1, 2012  Time: 10:45-11:45 a.m Place: Moscone West Room 2005 Abstract: With the new revenue recognition rules expected to be issued this year and the lease accounting rules expected to be issued next year—both expected to be applied retroactively—businesses all around the world face many changes until the effective date of these proposed standards. In this session, learn from PricewaterhouseCoopers on the potential impact on accounting, processes, and systems and hear from Oracle about the proposed updates to Oracle E-Business Suite to assist you in assessing the impact on existing contracts, technology, and processes.

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  • Process Improvement and the Data Professional

    - by BuckWoody
    Don’t be afraid of that title – I’m not talking about Six Sigma or anything super-formal here. In many organizations, there are more folks in other IT roles than in the Data Professional area. In other words, there are more developers, system administrators and so on than there are the “DBA” role. That means we often have more to do than the time we need to do it. And, oddly enough, the first thing that is sacrificed is process improvement – the little things we need to do to make the day go faster in the first place. Then we get even more behind, the work piles up and…well, you know all about that. Earlier I challenged you to find 10-30 minutes a day to study. Some folks wrote back and asked “where do I start”? Well, why not be super-efficient and combine that time with learning how to make yourself more efficient? Try out a new scripting language, learn a new tool that automates things or find out ways others have automated their systems. In general, find out what you’re doing and how, and then see if that can be improved. It’s kind of like doing a performance tuning gig on yourself! If you’re pressed for time, look for bite-sized articles (like the ones I’ve done here for PowerShell and SQL Server) that you can follow in a “serial” fashion. In a short time you’ll have a new set of knowledge you can use to make your day faster. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Optimizer Bumper Sticker Competition

    - by Maria Colgan
    For the last couple of months we have been running a competition on twitter (@SQLMaria) looking for the best Optimizer bumper sticker, which we will give away at the Optimizer demo booth at this years Oracle Open World. We got tons of excellent entries and had a tough time narrowing it down to just 5 but we have. So now we need your help to pick the final winner. Click here to vote for your favorite. Then stop by the Optimizer demo booth at Oracle Open World to claim your bumper sticker!

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  • *Hidden Features* in your operating system that increase productivity?

    - by AdityaGameProgrammer
    As developers how much time, or do you spend time, In learning the hidden features tricks of your operating system ? How important do you feel is this for productivity in day to day programming? tasks. What do you mean when you list knowledge of an OS in your resume? What are your most useful hidden -less known features For example: A common problem of How can i open the cmd window in a specific location a do it yourself solution in say xp and what to do if something breaks Or are these something you look into as and when you find the need to do so?

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  • Reality Check Webinar: How Does Your End User Adoption Fare Against 300 other Companies?

    - by Di Seghposs
    Gain insight into Neochange's 2012 Adoption Insight Report and Compare your End User Adoption Rate and Strategy! Discover why user adoption is a key factor to your IT investment's success and how Oracle UPK Professional can help ensure it!  Join us as Chris Dowse, CEO of Neochange and Beth Renstrom, Manager of Oracle UPK Outbound Product Mangement, reveal the results of the user adoption survey in which user service models and productivity levels of 300 organizations are discussed in detail to identify trends that deliver higher business productivity. See how your organization's productivity and service model match up to those companies who are getting the most out of their IT investment. Thursday, April 5, 2012 -- 2:00 pm ET Click here, to register for the webcast.

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  • OTN APAC Tour 2012: Bangkok, Thailand - Oct 22, 2012

    - by Mike Dietrich
    Roy had done some of the South America OTN Tour 2012 dates earlier this year in Peru and Chile. And I'm looking forward to present next Monday, October 22nd, 2012, on the OTN Tour 2012 in Bangkok, Thailand. The event will be held at the Eastin Grand Hotel in Bangkok. Register today for the OTN APAC Tour 2012 in Bangkok, Thailand! Presentations will include: 9:30am - 10:15am:Best Practices for Upgrading to Oracle Database 11.2 1:00pm - 1:45pm:How to improve Upgrade Performance - Real Speed, Real Customers, Real Secrets 2:45pm - 3:30pm:Oracle Data Pump: Overview and Best Practices Plus presentations  about Security, RMAN and other topics by Francisco Alvarez and others. Please find the complete agenda here. Looking forward to meet you on Monday - CU there

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  • WebCenter Customer Spotlight: Regency Centers Corporation

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryRegency Centers Corporation, based in Jacksonville, FL, is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. Regency grew rapidly over much of the last decade. To keep up with the monthly and yearly administrative processes required to manage thousands of tenants, including reconciling yearly pass-through expenses, the customer upgraded to Oracle’s JD Edwards EnterpriseOne Version 9.0 and deployed Oracle WebCenter Imaging, Process Management and Oracle BI Publisher, to streamline invoice processing and reporting. Using Oracle WebCenter Imaging - Regency accelerated and improved vendor invoice accuracy  which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents. Company Overview Regency Centers Corporation, based in Jacksonville, FL,  is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. The company owns 367 centers, totaling nearly 50 million square feet, located in top markets throughout the United States. Founded in 1963 and operating as a fully integrated real estate company, Regency is a qualified real estate investment trust that is self-administered and self-managed, operating from 17 regional offices around the country.  Business Challenges Ensure continued support of vital business applications that drive the real estate developer’s key business processes, including property management and tenant payment processing Streamline year-end expense recognition and calculation, enabling faster tenant billing Move to a Web-based platform to deliver greater mobility and convenience to employees Minimize system customizations to reduce IT management costs and burden moving forward Solution DeployedRecency Centers Corporation worked with the  Oracle Partner ICS to upgrade to Oracle’s JD Edwards EnterpriseOne Version 9.0, migrating to a more user-friendly, Web-based platform and realizing numerous new efficiencies in property management and tenant payment processing. They accelerated and improved vendor invoice accuracy with Oracle WebCenter Imaging, which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents. Business Results Enabled faster and more accurate tenant billing for year-end expenses, accelerating collections of millions of dollars in revenue Gained full audit and drill-down capabilities that facilitate understanding various aspects of calculations for expense participation generation Increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents Helped to ensure on-time payments to hundreds of vendors, including contractors and utilities "We have realized numerous efficiencies with Oracle’s JD Edwards EnterpriseOne 9.0, particularly around tenant billings. It accelerates our year-end expense reconciliation process and enables us to create and process billings more quickly.” James Chiang, Vice President of Real Estate Accounting Regency Centers Corporation Additional Information Regency Centers Corporation Customer Snapshot Oracle WebCenter Imaging JD Edwards EnterpriseOne Financials 9.0 JD Edwards EnterpriseOne Project Costing JD Edwards EnterpiseOne Real Estate Management Oracle Business Intelligence Publisher Oracle Essbase

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  • Building Cloud Infrastructure? Don't Miss this Webcast with SEI

    - by Zeynep Koch
    WEBCAST: How did Oracle Linux Enable SEI to Save in Infrastructure Costs and Improve Business Response Date: Tuesday, October 30, 2012 Time: 9:00 AM PDT Using the Oracle technology stack, SEI, a leading provider of wealth management solutions, developed an innovative, global platform for its business. That platform is built on a highly integrated infrastructure, operating system, and middleware that allows the organization to scale with customer demand. In this Webcast, join SEI’s Martin Breslin as he discusses: Why and how SEI migrated from a mainframe-based infrastructure to an x86-based infrastructure on Oracle Linux Why SEI chose Oracle Linux, Oracle Enterprise Manager, and Oracle Real Application Cluster for its platform-as-a-service (PaaS) environment How Oracle Linux enabled SEI to save costs and improve response time Key success factors and lessons learned when deploying an enterprise cloud Speakers: Martin Breslin, Senior Infrastructure Architect, SEI Global Monica Kumar, Senior Director, Oracle Linux, Virtualization and MySQL Product Marketing  Register TODAY

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  • PeopleSoft Mobile Company Directory

    - by Nancy Estell Zoder
    Oracle is pleased to announce the posting of our latest feature, Mobile Company Directory (click here for press release).  Our continued investment in innovation is demonstrated with the first release of our mobile solution. Now, from your tablet or smartphone, the PeopleSoft 9.1 Company Directory feature enables you to search for people, obtain contact details, reporting structure and personal information. The PeopleSoft Mobile solution enables you to email people in your organization, make phone calls as well as send text messages.   Both the tablet and smart phone provide quick and easy access to contact information to allow users to directly communicate with people in the organization while on the go.  Watch the Video Feature Overview on YouTube here:   PeopleSoft Mobile Company Directory For more information, please check out the datasheet available on oracle.com or contact your sales representative.   

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  • ADF Reusable Artefacts

    - by Arda Eralp
    Primary reusable ADF Business Component: Entity Objects (EOs) View Objects (VOs) Application Modules (AMs) Framework Extensions Classes Primary reusable ADF Controller: Bounded Task Flows (BTFs) Task Flow Templates Primary reusable ADF Faces: Page Templates Skins Declarative Components Utility Classes Certain components will often be used more than once. Whether the reuse happens within the same application, or across different applications, it is often advantageous to package these reusable components into a library that can be shared between different developers, across different teams, and even across departments within an organization. In the world of Java object-oriented programming, reusing classes and objects is just standard procedure. With the introduction of the model-view-controller (MVC) architecture, applications can be further modularized into separate model, view, and controller layers. By separating the data (model and business services layers) from the presentation (view and controller layers), you ensure that changes to any one layer do not affect the integrity of the other layers. You can change business logic without having to change the UI, or redesign the web pages or front end without having to recode domain logic. Oracle ADF and JDeveloper support the MVC design pattern. When you create an application in JDeveloper, you can choose many application templates that automatically set up data model and user interface projects. Because the different MVC layers are decoupled from each other, development can proceed on different projects in parallel and with a certain amount of independence. ADF Library further extends this modularity of design by providing a convenient and practical way to create, deploy, and reuse high-level components. When you first design your application, you design it with component reusability in mind. If you created components that can be reused, you can package them into JAR files and add them to a reusable component repository. If you need a component, you may look into the repository for those components and then add them into your project or application. For example, you can create an application module for a domain and package it to be used as the data model project in several different applications. Or, if your application will be consuming components, you may be able to load a page template component from a repository of ADF Library JARs to create common look and feel pages. Then you can put your page flow together by stringing together several task flow components pulled from the library. An ADF Library JAR contains ADF components and does not, and cannot, contain other JARs. It should not be confused with the JDeveloper library, Java EE library, or Oracle WebLogic shared library. Reusable Component Description Data Control Any data control can be packaged into an ADF Library JAR. Some of the data controls supported by Oracle ADF include application modules, Enterprise JavaBeans, web services, URL services, JavaBeans, and placeholder data controls. Application Module When you are using ADF Business Components and you generate an application module, an associated application module data control is also generated. When you package an application module data control, you also package up the ADF Business Components associated with that application module. The relevant entity objects, view objects, and associations will be a part of the ADF Library JAR and available for reuse. Business Components Business components are the entity objects, view objects, and associations used in the ADF Business Components data model project. You can package business components by themselves or together with an application module. Task Flows & Task Flow Templates Task flows can be packaged into an ADF Library JAR for reuse. If you drop a bounded task flow that uses page fragments, JDeveloper adds a region to the page and binds it to the dropped task flow. ADF bounded task flows built using pages can be dropped onto pages. The drop will create a link to call the bounded task flow. A task flow call activity and control flow will automatically be added to the task flow, with the view activity referencing the page. If there is more than one existing task flow with a view activity referencing the page, it will prompt you to select the one to automatically add a task flow call activity and control flow. If an ADF task flow template was created in the same project as the task flow, the ADF task flow template will be included in the ADF Library JAR and will be reusable. Page Templates You can package a page template and its artifacts into an ADF Library JAR. If the template uses image files and they are included in a directory within your project, these files will also be available for the template during reuse. Declarative Components You can create declarative components and package them for reuse. The tag libraries associated with the component will be included and loaded into the consuming project. You can also package up projects that have several different reusable components if you expect that more than one component will be consumed. For example, you can create a project that has both an application module and a bounded task flow. When this ADF Library JAR file is consumed, the application will have both the application module and the task flow available for use. You can package multiple components into one JAR file, or you can package a single component into a JAR file. Oracle ADF and JDeveloper give you the option and flexibility to create reusable components that best suit you and your organization. You create a reusable component by using JDeveloper to package and deploy the project that contains the components into a ADF Library JAR file. You use the components by adding that JAR to the consuming project. At design time, the JAR is added to the consuming project's class path and so is available for reuse. At runtime, the reused component runs from the JAR file by reference.

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  • Mehr Sicherheit für Netzwerkverbindungen

    - by DBA Community
    Der Zugriff auf Datenbanken über das Netzwerk stellt aus Security Sicht einen ausgesprochen kritischen Vorgang dar, der unbedingt vor Missbrauch geschützt werden muss. Deshalb ist es auch nicht weiter verwunderlich, dass im Security Ecosystem etliche Produkte angeboten werden, die diesen Zugriff sichern helfen: Das beginnt bei Firewalls mit SQL Net Proxy, geht über Produkte wie die Oracle Database Firewall, die einen Schutz vor SQL Injection Angriffen über das Netzwerk leisten, und endet etwa bei den Angeboten zur Netzwerkverschlüsselung, wie sie im Oracle Datenbankumfeld vor allem die Advanced Security Option anbietet. Aber vor jedem Einsatz schwieriger oder kostspieliger Mittel zur Steigerung der Sicherheit einer Datenbank steht der Einsatz solcher Mittel, die ohne zusätzliche Kosten oder relativ einfach zu implementieren sind. Dazu gehören das bereits in einem Community Artikel andiskutierte  Härten der Datenbank oder das in einem weiteren Artikel angesprochene Umsetzen des  Prinzips des least privilege. Im vorliegenden Artikel soll darauf eingegangen werden, wie die Verbindungsaufnahme zur Datenbank über einen Listener Prozess sowie die Netzwerkverbindung zwischen Client und Datenbank über SQL Net eigene Mittel so konfiguriert werden können, dass dies die Sicherheit einer Datenbank ohne Zusatzkosten erhöht. Weiter zum Tipp.

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  • Utility Objects Series Introduction (but mostly a bit of an update)

    - by drsql
    So, I have been away from blogging about technical stuff for a  long time,  (I haven’t blogged at all since my resolutions blog , and even my Simple Talk “commentary” blog hasn’t had an entry since December!)  Most of this has been due to finishing up my database design book , which I will blog about at least one more time after it ships next month, but now it is time to get back to it certainly in a bit more regularly. For SQL Rally, I have two sessions, a precon on Database Design,...(read more)

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  • TSQL formatting - a sure fire way to start a conversation.

    - by fatherjack
    There are probably as many opinions on ways to format code as there are people writing code and I am not here to say that any one is better than any other. Well, that isn't true. I am here to say that one way is better than another but this isn't a matter of preference or personal taste, this is an example of where sloppy formatting can cause TSQL to weird and whacky things but following some simple methods can make your code more reliable and more robust when . Take these two pieces of code, ready...(read more)

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  • Scream if you want to go faster

    - by simonsabin
    My session for 24hrs of pass on High Performance functions will be starting at 11:00 GMT thats migdnight for folks in the UK. To attend follow this link https://www.livemeeting.com/cc/8000181573/join?id=N5Q8S7&role=attend&pw=d2%28_KmN3r The rest of the sessions can be found here http://www.sqlpass.org/24hours/2010/Sessions/ChronologicalOrder.aspx So far the sessions have been great so no pressure :( See you there in 4.5 hrs...(read more)

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  • How to block the ASP.NET page while ajax UpdateProgress is being displayed.

    Step 1: Copy the following styles to your aspx page. <style type="text/css">       .hide       {           display: none;       }       .show       {           display: inherit;       }        .progressBackgroundFilter       {           position: absolute;           top: 0px;           bottom: 0px;           left: 0px;           right: 0px;           overflow: hidden;           padding: 0;           margin: 0;           background-color: #000;           filter: alpha(opacity=50);           opacity: 0.5;           z-index: 1000;       }       .processMessage       {           position: absolute;           font-family:Verdana;           font-size:12px;           font-weight:normal;           color:#000066;           top: 30%;           left: 43%;           padding: 10px;           width: 18%;           z-index: 1001;           background-color: #fff;       }   </style> Step 2: Put the divs as shown below in UpdateProgress control. <asp:UpdateProgress ID="updPrgsBaselineTab" runat="server">        <ProgressTemplate>            <div id="progressBackgroundFilter" class="progressBackgroundFilter">            </div>            <div id="processMessage" class="processMessage">                <table width="100%">                    <tr style="width: 100%">                        <td style="width: 100%">                            Please Wait..........                        </td>                    </tr>                    <tr style="width: 100%">                        <td style="width: 100%" align="center">                            <img src="../Images/Update_Progress.gif" />                        </td>                    </tr>                </table>            </div>        </ProgressTemplate>    </asp:UpdateProgress> span.fullpost {display:none;}

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  • Shallow Copy vs DeepCopy in C#.NET

    Hope below example helps to understand the difference. Please drop a comment if any doubts. using System; using System.IO; using System.Runtime.Serialization.Formatters.Binary; namespace ShallowCopyVsDeepCopy {     class Program     {         static void Main(string[] args)         {             var e1 = new Emp { EmpNo = 10, EmpName = "Smith", Department = new Dep { DeptNo = 100, DeptName = "Finance" } };             var e2 = e1.ShallowClone();             e1.Department.DeptName = "Accounts";             Console.WriteLine(e2.Department.DeptName);             var e3 = new Emp { EmpNo = 10, EmpName = "Smith", Department = new Dep { DeptNo = 100, DeptName = "Finance" } };             var e4 = e3.DeepClone();             e3.Department.DeptName = "Accounts";             Console.WriteLine(e4.Department.DeptName);         }     }     [Serializable]     class Dep     {         public int DeptNo { get; set; }         public String DeptName { get; set; }     }     [Serializable]     class Emp     {         public int EmpNo { get; set; }         public String EmpName { get; set; }         public Dep Department { get; set; }         public Emp ShallowClone()         {             return (Emp)this.MemberwiseClone();         }         public Emp DeepClone()         {             MemoryStream ms = new MemoryStream();             BinaryFormatter bf = new BinaryFormatter();             bf.Serialize(ms, this);             ms.Seek(0, SeekOrigin.Begin);             object copy = bf.Deserialize(ms);             ms.Close();             return copy as Emp;         }     } } span.fullpost {display:none;}

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  • Utility Queries–Database Files, (and Filegroups)

    - by drsql
    It has been a while since I last posted a utility query, and today, to avoid other work I am supposed to be doing, I decided to go ahead and work on another post.  Today, I went ahead and worked on a server configuration type query. One query I find I use pretty often is the following one that lists the files in the database. In this blog I will include 3 queries.  The first will deal with files and databases, and the second runs in a database to see the files and their filegroups (If there...(read more)

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  • JPOUG Tech Talk Next Week!

    - by roy.swonger
    Mike and I are really looking forward to our trip to Japan next week, not least because we will have the opportunity to visit the Japan Oracle User Group for a Tech Talk. You can find all of the details about this event here: JPOUG Tech Talk, Tuesday, 12-NOV-2013 The topic for our talk will be "Different ways to Upgrade, Migrate, and Consolidate with Oracle Database 12c."We will discuss changes and enhancements to database upgrade, how to move into a multitenant database environment, and new features that make database migration easier and faster than ever. Thank you to our friends at the JPOUG for making this event possible! 

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  • Herzlichen Glückwunsch!

    - by cjandaus
      Ich darf ja keine Namen nennen, aber der Gewinner unserer Umfrage auf der DOAG Konferenz 2012 steht fest und hat sich mit seiner Teilnahme selbst ein erstklassiges Nikolaus-Geschenk gemacht - und zwar ein niegelnagelneues iPad!!! Zugegeben - genau so wie auf dem Bild sieht das iPad des glücklichen Gewinners nicht aus, denn dieser Custom Design Wunsch von mir hätte wahrscheinlich ebenso viel gekostet wie eine ausgewachsene Exadata, aber das wird die Freude nicht trüben. Und freuen können sich auch noch die Gewinner auf den Plätzen 2 bis 5 - nämlich über eine Laptop-Tasche, hochwertigen Stift und Notizmappe aus Leder. Ich freue mich mit den Gewinnern und nicht zuletzt über die rege Teilnahme und vor allem die Ergebnisse der Umfrage. Auch dazu kann ich nicht viel sagen, nur so viel, dass Windows als Server Betriebssystem für Oracle Datenbanken kein Schattendasein führt. In diesem Sinne bin ich gespannt auf die kommende DOAG Datenbank Konferenz im Mai 2013, auf der ich hoffentlich die Gelegenheit bekommen werde, um die Oracle 12c Datenbank auf Windows Server 2012 und Windows 8 vorzustellen. Keynote Sprecher ist übrigens Günther Stürner - das Highlight der Konferenz.

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  • Customer Experience Metrics That Matter Most

    - by Charles Knapp
    When customers contact your company, they don't ask to be deflected or handled or converted. They want to be satisfied. To improve the customer experience, you need more than traditional measures such as deflection rates, handling times, and conversion rates. In this new Oracle AppCast podcast, tune in to this conversation with me about customer experience metrics that you can use to grow your business. Would you like to learn more? Please join us at the one of a kind Customer Experience Summit at the Oracle OpenWorld Conference, October 3-5 in San Francisco.

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  • View the Replay of Fusion Applications - Financials Highlights Lunchtime Webinar

    - by Theresa Hickman
    If you missed the free one hour Webinar and training on Feb. 28 that I blogged about in a previous blog post, you can view the replay at your convenience. Fusion Applications – Financials Highlights URL: http://education.oracle.com/education/downloads/Fusion_Financials_LVCRecording/ If it asks you for a code, enter E1049. For those of you who pre-registered for this Webinar but due to the timezone difference could not attend, you should have also received an email from Oracle University with a link to the replay. Enjoy!  

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  • Tech Talk: Can we put "Simple" in Application Business Process Management?

    - by Tanu Sood
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