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• The Customer Experience Imperative: A Game Changer for Brands

  - by Jeri Kelley

  By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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• Updating a database connection password using a script

  - by Tim Dexter

  An interesting customer requirement that I thought was worthy of sharing today. Thanks to James for the requirement and Bryan for the proposed solution and me for testing the solution and proving it works :0) A customers implementation of Sarbanes Oxley requires them to change all database account passwords every 90 days. This is scripted leveraging shell scripts today for most of their environments. But how can they manage the BI Publisher connections? Now, the customer is running 11g and therefore using weblogic on the middle tier, which is the first clue to Bryans proposed solution. To paraphrase and embellish Bryan's solution a little; why not use a JNDI connection from BIP to the database. Then employ the web logic scripting engine to make updates to the JNDI as needed? BIP is completely uninvolved and with a little 'timing' users will be completely unaware of the password updates i.e. change the password when reports are not being executed. Perfect! James immediately tracked down the WLST script that could be used here, http://middlewaremagic.com/weblogic/?p=4261 (thanks Ravish) Now it was just a case of testing the theory. Some steps: Create the JNDI connection in WLS Create the JNDI connection in BI Publisher pointing to the WLS connection Build new data models using or re-point data sources to use the JNDI connection. Create the WLST script to update the WLS JNDI password as needed. Test! Some details. Creating the JNDI connection in web logic is pretty straightforward. Log into hte console and look for Data Sources under the Services section of the home page and click it Click New >> Generic Datasource Give the connection a name. For the JNDI name, prefix it with 'jdbc/' so I have 'jdbc/localdb' - this name is important you'll need it on the BIP side. Select your db type - this will influence the drivers and information needed on the next page. Being a company man, Im using an Oracle db. Click Next Select the driver of choice, theres lots I know, you can read about them I just chose 'Oracle's Driver (Thin) for Instance connections; Versions 9.0.1 and later' Click Next >> Next Fill out the db name (SID), server, port, username to connect and password >> Next Test the config to ensure you can connect. >> Next Now you need to deploy the connection to your BI server, select it and click Next. You're done with the JNDI config. Creating the JNDI connection on the Publisher side is covered here. Just remember to the connection name you created in WLS e.g. 'jdbc/localdb' Not gonna tell you how to do this, go read the user guide :0) Suffice to say, it works. This requires a little reading around the subject to understand the scripting engine and how to execute scripts. Nicely covered here. However a bit of googlin' and I found an even easier way of running the script. ${ServerHome}/common/bin/wlst.sh updatepwd.py Where updatepwd.py is my script file, it can be in another directory. As part of the wlst.sh script your environment is set up for you so its very simple to execute. The nitty gritty: Need to take Ravish's script above and create a file with a .py extension. Its going to need some modification, as he explains on the web page, to make it work in your environment. I played around with it for a while but kept running into errors. The script as is, tries to loop through all of your connections and modify the user and passwords for each. Not quite what we are looking for. Remember our requirement is to just update the password for a given connection. I also found another issue with the script. WLS 10.x does not allow updates to passwords using clear type ie un-encrypted text while the server is in production mode. Its a bit much to set it back to developer mode bounce it, change the passwords and then bounce and then change back to production and bounce again. After lots of messing about I finally came up with the following: ############################################################################# # # Update password for JNDI connections # ############################################################################# print("*** Trying to Connect.... *****") connect('weblogic','welcome1','t3://localhost:7001') print("*** Connected *****") edit() startEdit() print ("*** Encrypt the password ***") en = encrypt('hr') print "Encrypted pwd: ", en print ("*** Changing pwd for LocalDB ***") dsName = 'LocalDB' print 'Changing Password for DataSource ', dsName cd('/JDBCSystemResources/'+dsName+'/JDBCResource/'+dsName+'/JDBCDriverParams/'+dsName) set('PasswordEncrypted',en) save() activate() Its pretty simple and you can expand on it to loop through the data sources and change each as needed. I have hardcoded the password into the file but you can pass it as a parameter as needed using the properties file method. Im not going to get into the detail of that here but its covered with an example here. Couple of points to note: 1. The change to the password requires a server bounce to get the changes picked up. You can add that to the shell script you will use to call the script above. 2. The script above needs to be run from the MW_HOME\user_projects\domains\bifoundation_domain directory to get the encryption libraries set correctly. My command to run the whole script was: d:\oracle\bi_mw\wlserver_10.3\common\bin\wlst.cmd updatepwd.py - where wlst.cmd is the scripting command line and updatepwd.py was my update password script above. I have not quite spoon fed everything you need to make it a robust script but at least you know you can do it and you can work out the rest I think :0)

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• Best Practices - Dynamic Reconfiguration

  - by jsavit

  This post is one of a series of "best practices" notes for Oracle VM Server for SPARC (formerly named Logical Domains) Overview of dynamic Reconfiguration Oracle VM Server for SPARC supports Dynamic Reconfiguration (DR), making it possible to add or remove resources to or from a domain (virtual machine) while it is running. This is extremely useful because resources can be shifted to or from virtual machines in response to load conditions without having to reboot or interrupt running applications. For example, if an application requires more CPU capacity, you can add CPUs to improve performance, and remove them when they are no longer needed. You can use even use Dynamic Resource Management (DRM) policies that automatically add and remove CPUs to domains based on load. How it works (in broad general terms) Dynamic Reconfiguration is done in coordination with Solaris, which recognises a hypervisor request to change its virtual machine configuration and responds appropriately. In essence, Solaris receives a message saying "you now have 16 more CPUs numbered 16 to 31" or "8GB more RAM starting at address X" or "here's a new network or disk device - have fun with it". These actions take very little time. Solaris then can start using the new resource. In the case of added CPUs, that means dispatching processes and potentially binding interrupts to the new CPUs. For memory, Solaris adds the new memory pages to its "free" list and starts using them. Comparable actions occur with network and disk devices: they are recognised by Solaris and then used. Removing is the reverse process: after receiving the DR message to free specific CPUs, Solaris unbinds interrupts assigned to the CPUs and stops dispatching process threads. That takes very little time. primary # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- SP 16 4G 1.0% 6d 22h 29m ldom1 active -n---- 5000 16 8G 0.9% 6h 59m primary # ldm set-core 5 ldom1 primary # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- SP 16 4G 0.2% 6d 22h 29m ldom1 active -n---- 5000 40 8G 0.1% 6h 59m primary # ldm set-core 2 ldom1 primary # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- SP 16 4G 1.0% 6d 22h 29m ldom1 active -n---- 5000 16 8G 0.9% 6h 59m Memory pages are vacated by copying their contents to other memory locations and wiping them clean. Solaris may have to swap memory contents to disk if the remaining RAM isn't enough to hold all the contents. For this reason, deallocating memory can take longer on a loaded system. Even on a lightly loaded system it took several 7 or 8 seconds to switch the domain below between 8GB and 24GB of RAM. primary # ldm set-mem 24g ldom1 primary # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- SP 16 4G 0.1% 6d 22h 36m ldom1 active -n---- 5000 16 24G 0.2% 7h 6m primary # ldm set-mem 8g ldom1 primary # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- SP 16 4G 0.7% 6d 22h 37m ldom1 active -n---- 5000 16 8G 0.3% 7h 7m What if the device is in use? (this is the anecdote that inspired this blog post) If CPU or memory is being removed, releasing it pretty straightforward, using the method described above. The resources are released, and Solaris continues with less capacity. It's not as simple with a network or I/O device: you don't want to yank a device out from underneath an application that might be using it. In the following example, I've added a virtual network device to ldom1 and want to take it away, even though it's been plumbed. primary # ldm rm-vnet vnet19 ldom1 Guest LDom returned the following reason for failing the operation: Resource Information ---------------------------------------------------------- ----------------------- /devices/virtual-devices@100/channel-devices@200/network@1 Network interface net1 VIO operation failed because device is being used in LDom ldom1 Failed to remove VNET instance That's what I call a helpful error message - telling me exactly what was wrong. In this case the problem is easily solved. I know this NIC is seen in the guest as net1 so: ldom1 # ifconfig net1 down unplumb Now I can dispose of it, and even the virtual switch I had created for it: primary # ldm rm-vnet vnet19 ldom1 primary # ldm rm-vsw primary-vsw9 If I had to take away the device disruptively, I could have used ldm rm-vnet -f but that could disrupt whoever was using it. It's better if that can be avoided. Summary Oracle VM Server for SPARC provides dynamic reconfiguration, which lets you modify a guest domain's CPU, memory and I/O configuration on the fly without reboot. You can add and remove resources as needed, and even automate this for CPUs by setting up resource policies. Taking things away can be more complicated than giving, especially for devices like disks and networks that may contain application and system state or be involved in a transaction. LDoms and Solaris cooperative work together to coordinate resource allocation and de-allocation in a safe and effective way. For best practices, use dynamic reconfiguration to make the best use of your system's resources.

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• Adaptive Layout for ADF Faces on Tablets

  - by Shay Shmeltzer

  In the 11.1.16 version of Oracle ADF we started adding specific features to the ADF Faces components so they'll work better on iPad tablets. In this entry I'm going to highlight some new capabilities that we have added to the 11.1.2.3 release. (note if you are still on the 11.1.1.* branch - you'll need to wait for 11.1.1.7 to get the features discussed here). The two key additions in the 11.1.2.3 version compared to the 11.1.1.6 features for iPad support include: pagination for tables and adaptive flow layout. The pagination for table is self explanatory, basically since iPad don't support scroll bars, we automatically switch the table component to render with a pagination toolbar that allow you to scroll set of records or directly jump to a specific set. See the image below. The adaptive flow layout takes a bit more explanation. On regular desktops the UI that you usually build for ADF Faces screens is going to use stretch layout - meaning that it stretches to fill the whole area of the browser window. If you resize the browser windoe, the ADF Faces page resizes with it. If your browser window is too small, scroll bars will appear to allow you to scroll to areas that are "hidden". However on an iPad, this is probably not the type of layout you want - you would rather have a flow layout that eliminates scroll bars and instead allows you to scroll down the page. Basically your want the page to be sized based on its content, rather then based on the browser window size. In ADF Faces terminology this can be done with the dimensionsFrom property set to "children". And here comes the tricky part, since in the past(and also today) when you create an ADF Faces page and add a stretchable component to it, the dimensionsFrom property is set to parent by default. This will be true to other layout components you'll add as well. At this point you might be wondering "Does this mean I'll need to go to each of the layout components in my page and modify the dimensionsFrom property value to be children?" ADF Faces to the rescue... To eliminate the need to do this tedious manual changes, we introduced a new web.xml parameter "oracle.adf.view.rich.geometry.DEFAULT_DIMENSIONS" You'll basically add the following to your web.xml <context-param>    <description>      This parameter controls the default value for component geometry on the page.      Supported values are:        legacy - component attributes use the default values as specified for the attributes                 in the tag documentation (default value)        auto   - component attributes use the correct default value given the value of their                 parent component. For example, with this setting, the panelStretchLayout                 will use "auto" as the default value for its "dimensionsFrom" attribute                 instead of "parent".    </description>    <param-name>oracle.adf.view.rich.geometry.DEFAULT_DIMENSIONS</param-name>    <param-value>auto</param-value>  </context-param> Once you set this parameter, you only need to set the dimensionsFrom attribute for the top level layout component on your page, and the rest of the components will adjust accordingly. One trick that you can use, and that is used in the demo below, is to have the dimensionsFrom property depend on the type of client that access your application. This way you can switch between stretch or flow layout based on the device accessing your application. For example I use the following in my page: <af:panelStretchLayout topHeight="70px" startWidth="0px" endWidth="0px"                                       dimensionsFrom="#{adfFacesContext.agent.capabilities['touchScreen'] eq 'none'  ? 'parent' : 'children' }"> Which results in a flow layout for iPads and a stretch layout for regular browsers. Check out the result in the below demo: &amp;lt;span id=&amp;quot;XinhaEditingPostion&amp;quot;&amp;gt;&amp;lt;/span&amp;gt;

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• JavaDay Taipei 2014 Trip Report

  - by reza_rahman

  JavaDay Taipei 2014 was held at the Taipei International Convention Center on August 1st. Organized by Oracle University, it is one of the largest Java developer events in Taiwan. This was another successful year for JavaDay Taipei with a fully sold out venue packed with youthful, energetic developers (this was my second time at the event and I have already been invited to speak again next year!). In addition to Oracle speakers like me, Steve Chin and Naveen Asrani, the event also featured a bevy of local speakers including Taipei Java community leaders. Topics included Java SE, Java EE, JavaFX, cloud and Big Data. It was my pleasure and privilege to present one of the opening keynotes for the event. I presented my session on Java EE titled "JavaEE.Next(): Java EE 7, 8, and Beyond". I covered the changes in Java EE 7 as well as what's coming in Java EE 8. I demoed the Cargo Tracker Java EE BluePrints. I also briefly talked about Adopt-a-JSR for Java EE 8. The slides for the keynote are below (click here to download and view the actual PDF): It appears your Web browser is not configured to display PDF files. No worries, just click here to download the PDF file. In the afternoon I did my JavaScript + Java EE 7 talk titled "Using JavaScript/HTML5 Rich Clients with Java EE 7". This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The talk was completely packed. The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. I am delivering this material at JavaOne 2014 as a two-hour tutorial. This should give me a little more bandwidth to dig a little deeper, especially on the JavaScript end. I finished off Java Day Taipei with my talk titled "Using NoSQL with ~JPA, EclipseLink and Java EE" (this was the last session of the conference). The talk covers an interesting gap that there is surprisingly little material on out there. The talk has three parts -- a birds-eye view of the NoSQL landscape, how to use NoSQL via a JPA centric facade using EclipseLink NoSQL, Hibernate OGM, DataNucleus, Kundera, Easy-Cassandra, etc and how to use NoSQL native APIs in Java EE via CDI. The slides for the talk are here: Using NoSQL with ~JPA, EclipseLink and Java EE from Reza Rahman The JPA based demo is available here, while the CDI based demo is available here. Both demos use MongoDB as the data store. Do let me know if you need help getting the demos up and running. After the event the Oracle University folks hosted a reception in the evening which was very well attended by organizers, speakers and local Java community leaders. I am extremely saddened by the fact that this otherwise excellent trip was scarred by terrible tragedy. After the conference I joined a few folks for a hike on the Maokong Mountain on Saturday. The group included friends in the Taiwanese Java community including Ian and Robbie Cheng. Without warning, fatal tragedy struck on a remote part of the trail. Despite best efforts by us, the excellent Taiwanese Emergency Rescue Team and World class Taiwanese physicians we were unable to save our friend Robbie Cheng's life. Robbie was just thirty-four years old and is survived by his younger brother, mother and father. Being the father of a young child myself, I can only imagine the deep sorrow that this senseless loss unleashes. Robbie was a key member of the Taiwanese Java community and a Java Evangelist at Sun at one point. Ironically the only picture I was able to take of the trail was mere moments before tragedy. I thought I should place him in that picture in profoundly respectful memoriam: Perhaps there is some solace in the fact that there is something inherently honorable in living a bright life, dying young and meeting one's end on a beautiful remote mountain trail few venture to behold let alone attempt to ascend in a long and tired lifetime. Perhaps I'd even say it's a fate I would not entirely regret facing if it were my own. With that thought in mind it seems appropriate to me to quote some lyrics from the song "Runes to My Memory" by legendary Swedish heavy metal band Amon Amarth idealizing a fallen Viking warrior cut down in his prime: "Here I lie on wet sand I will not make it home I clench my sword in my hand Say farewell to those I love When I am dead Lay me in a mound Place my weapons by my side For the journey to Hall up high When I am dead Lay me in a mound Raise a stone for all to see Runes carved to my memory" I submit my deepest condolences to Robbie's family and hope my next trip to Taiwan ends in a less somber note.

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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Examine your readiness for managing Enterprise Private Cloud

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Cloud computing promises to deliver greater agility to meet demanding  business needs, operational efficiencies, and lower cost. However these promises cannot be realized and enterprises may not be able to get the best value out of their enterprise private cloud computing infrastructure without a comprehensive cloud management solution . Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Take this new self-assessment quiz that measures the readiness of your enterprise private cloud. It scores your readiness in the following areas and discover where and how you can improve to gain total cloud control over your enterprise private cloud. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Complete Cloud Lifecycle Solution Check if you are ready to manage all phases of the building, managing, and consuming an enterprise cloud. You will learn how Oracle can help build and manage a rich catalog of cloud services – whether it is Infrastructure-as-a-Service, Database-as-a-Service, or Platform-as-a-Service, all from a single product. Integrated Cloud Stack Management Integrated management of the entire cloud stack – all the way from application to disk, is very important to eliminate the integration pains and costs that customers would have to otherwise incur by trying to create a cloud environment by integrating multiple point solutions. Business-Driven Clouds It is critical that an enterprise Cloud platform is not only able to run applications but also has deep business insight and visibility. Oracle Enterprise Manager 12c enables creation of application-aware and business-driven clouds that has deep insight into applications, business services and transactions. As the leading providers of business applications and the middleware, we are able to offer you a cloud solution that is optimized for business services. Proactive Management Integration of the enterprise cloud infrastructure with support can allow cloud administrators to benefit from Automatic Service Requests (ASR), proactive patch recommendations, health checks and end-of-life advisory for all of the technology deployed within cloud. Learn more about solution for Enterprise Cloud and Cloud management by attending various sessions , demos and hand-on labs at Oracle Open World 2012 . Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Using EUSM to manage EUS mappings in OUD

  - by Sylvain Duloutre

  EUSM is a command line tool that can be used to manage the EUS settings starting with the 11.1 release of Oracle. In the 11.1 release the tool is not yet documented in the Oracle EUS documentation, but this is planned for a coming release. The same commands used by EUSM can be performed from the Database Console GUI or from Grid Control*. For more details, search for the document ID 1085065.1 on OTN. The examples below don't include all the EUSM options, only the options that are used by EUS. EUSM is user friendly and intuitive. Typing eusm help <option> lists the parameters to be used for any of the available options. Here are the options related to connectivity with OUD : ldap_host="gnb.fr.oracle.com" - name of the OUD server. ldap_port=1389 - nonSSL (SASL) port used for OUD connections.  ldap_user_dn="cn=directory manager" - OUD administrator nameldap_user_password="welcome1" - OUD administrator password Find below common commands: To List Enterprise roles in OUD eusm listEnterpriseRoles domain_name=<Domain> realm_dn=<realm> ldap_host=<hostname> ldap_port=<port> ldap_user_dn=<oud administrator> ldap_user_password=<oud admin password> To List Mappings eusm listMappings domain_name=<Domain> realm_dn=<realm> ldap_host=<hostname> ldap_port=<port> ldap_user_dn=<oud admin> ldap_user_password=<oud admin password> To List Enterprise Role Info eusm listEnterpriseRoleInfo enterprise_role=<rdn of enterprise role> domain_name=<Domain> realm_dn=<realm> ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password> To Create Enterprise Role eusm createRole enterprise_role=<rdn of the enterprise role> domain_name=<Domain> realm_dn=<realm> ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password> To Create User-Schema Mapping eusm createMapping database_name=<SID of target database> realm_dn="<realm>" map_type=<ENTRY/SUBTREE> map_dn="<dn of enterprise user>" schema="<name of the shared schema>" ldap_host=<oud hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password="<oud admin password>" To Create Proxy Permission eusm createProxyPerm proxy_permission=<Name of the proxypermission> domain_name=<Domain> realm_dn="<realm>" ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password> To Grant Proxy permission to Proxy group eusm grantProxyPerm proxy_permission=<Name of the proxy permission> domain_name=<Domain> realm_dn="<realm>" ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<password> group_dn="<dn of the enterprise group>" To Map proxy permission to proxy user in DB eusm addTargetUser proxy_permission=<Name of the proxy permission> domain_name=<Domain> realm_dn="<realm>" ldap_host=<hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password> database_name=<SID of the target database> target_user=<target database user> dbuser=<Database user with DBA privileges> dbuser_password=<database user password> dbconnect_string=<database_host>:<port>:<DBSID> Enterprise role to Global role mapping eusm addGlobalRole enterprise_role=<rdn of the enterprise role> domain_name=<Domain> realm_dn="<realm>" database_name=<SID of the target database> global_role=<name of the global role defined in the target database> dbuser=<database user> dbuser_password=<database user password> dbconnect_string=<database_host>:<port>:<DBSID> ldap_host=<oid_hostname> ldap_port=<port> ldap_user_dn="<oud admin>" ldap_user_password=<oud admin password>

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• Exadata?????????INSERT?UPDATE

  - by Liu Maclean(???)

  Hybrid Columnar Compression??????Exadata?????????????,??????????(advanced compression)??,Hybrid columnar compression (HCC) ???Exadata????????HCC???????????CU(compression unit?????),??CU??????????,?????????????????????????,???CU????block??????????????? ???????INSERT/UPDATE??,??????????????,????UPDATE/INSERT???HCC?????????????????? hybrid columnar compression???????????????(bulk initial load)??,??????(direct load)??ALTER TABLE MOVE, IMPDP???????(append INSERT),??HCC??????????????????????? ???????????????????,?????????CU????????? ??????????????HCC?????????????for OLTP?????? ????????: SQL*Plus: Release 11.2.0.2.0 Production on Wed Sep 12 06:14:53 2012 Copyright (c) 1982, 2010, Oracle. All rights reserved. Connected to: Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - Production With the Partitioning, Automatic Storage Management, OLAP, Data Mining and Real Application Testing options SQL> grant dba to scott; Grant succeeded. SQL> conn scott/oracle Connected. SQL> SQL> create table hcc_maclean tablespace users compress for query high as select * from dba_objects; Table created. 1* select rowid,owner,object_name,dbms_rowid.rowid_block_number(rowid) from hcc_maclean where owner='MACLEAN' SQL> / ROWID OWNER OBJECT_NAME DBMS_ROWID.ROWID_BLOCK_NUMBER(ROWID) ------------------------------ ------------------------------ -------------------- ------------------------------------ AAAThuAAEAAAHTJAOI MACLEAN SALES 29897 AAAThuAAEAAAHTJAOJ MACLEAN MYCUSTOMERS 29897 AAAThuAAEAAAHTJAOK MACLEAN MYCUST_ARCHIVE 29897 AAAThuAAEAAAHTJAOL MACLEAN MYCUST_QUERY 29897 AAAThuAAEAAAHTJAOh MACLEAN COMPRESS_QUERY 29897 AAAThuAAEAAAHTJAOi MACLEAN UNCOMPRESS 29897 AAAThuAAEAAAHTJAOj MACLEAN CHAINED_ROWS 29897 AAAThuAAEAAAHTJAOk MACLEAN COMPRESS_QUERY1 29897 8 rows selected. select dbms_rowid.rowid_block_number(rowid),dbms_rowid.rowid_relative_fno(rowid) from hcc_maclean where owner='MACLEAN'; session A: update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where rowid='AAAThuAAEAAAHTJAOI'; session B: update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where rowid='AAAThuAAEAAAHTJAOJ'; SQL> select sid,wait_event_text,BLOCKER_SID from v$wait_chains; SID WAIT_EVENT_TEXT BLOCKER_SID ---------- ---------------------------------------------------------------- ----------- 13 enq: TX - row lock contention 136 136 SQL*Net message from client ????session A block B,????HCC???update row??CU?????CU?????? SQL> alter system checkpoint; System altered. SQL> / System altered. SQL> alter system dump datafile 4 block 29897 2 ; Block header dump: 0x010074c9 Object id on Block? Y seg/obj: 0x1386e csc: 0x00.1cad7e itc: 3 flg: E typ: 1 - DATA brn: 0 bdba: 0x10074c8 ver: 0x01 opc: 0 inc: 0 exflg: 0 Itl Xid Uba Flag Lck Scn/Fsc 0x01 0xffff.000.00000000 0x00000000.0000.00 C--- 0 scn 0x0000.001cabfa 0x02 0x000a.00a.00000430 0x00c051a7.0169.17 ---- 1 fsc 0x0000.00000000 0x03 0x0000.000.00000000 0x00000000.0000.00 ---- 0 fsc 0x0000.00000000 avsp=0x14 tosp=0x14 r0_9ir2=0x0 mec_kdbh9ir2=0x0 76543210 shcf_kdbh9ir2=---------- 76543210 flag_9ir2=--R----- Archive compression: Y fcls_9ir2[0]={ } 0x16:pti[0] nrow=1 offs=0 0x1a:pri[0] offs=0x30 block_row_dump: tab 0, row 0, @0x30 tl: 8016 fb: --H-F--N lb: 0x2 cc: 1 ==>??CU??ITL 0x02 nrid: 0x010074ca.0 col 0: [8004] Compression level: 02 (Query High) Length of CU row: 8004 kdzhrh: ------PC CBLK: 1 Start Slot: 00 NUMP: 01 PNUM: 00 POFF: 7984 PRID: 0x010074ca.0 CU header: CU version: 0 CU magic number: 0x4b445a30 CU checksum: 0xf8faf86e CU total length: 8694 CU flags: NC-U-CRD-OP ncols: 15 nrows: 995 algo: 0 CU decomp length: 8487 len/value length: 100111 row pieces per row: 1 num deleted rows: 1 deleted rows: 904, START_CU: ????????????row?????: SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN','AAAThuAAEAAAHTJAOk') from dual; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN','AAATHUAAEAAAHTJAOK' -------------------------------------------------------------------------------- 4 COMP_NOCOMPRESS CONSTANT NUMBER := 1;COMP_FOR_OLTP CONSTANT NUMBER := 2;COMP_FOR_QUERY_HIGH CONSTANT NUMBER := 4;COMP_FOR_QUERY_LOW CONSTANT NUMBER := 8;COMP_FOR_ARCHIVE_HIGH CONSTANT NUMBER := 16;COMP_FOR_ARCHIVE_LOW CONSTANT NUMBER := 32; COMP_RATIO_MINROWS CONSTANT NUMBER := 1000000;COMP_RATIO_ALLROWS CONSTANT NUMBER := -1; ?????????????,??COMP_FOR_QUERY_HIGH?4,COMP_FOR_QUERY_LOW ?8 ?????????GET_COMPRESSION_TYPE??rowid????????4?????COMP_FOR_QUERY_HIGH????: SQL> update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where owner='MACLEAN'; 8 rows updated. SQL> commit; Commit complete. SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',rowid) from HCC_MACLEAN where owner='MACLEAN'; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',ROWID) ------------------------------------------------------------------ 1 1 1 1 1 1 1 1 8 rows selected. ??????????????COMPRESSION_TYPE?COMP_FOR_QUERY_HIGH???COMP_NOCOMPRESS,????????compress for query high????????????????? ?11g????????????????????HCC??????????? ALTER TABLE MOVE???????????????????HCC??? SQL> ALTER TABLE hcc_MACLEAN move COMPRESS FOR ARCHIVE HIGH; Table altered. SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',rowid) from HCC_MACLEAN where owner='MACLEAN'; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',ROWID) ------------------------------------------------------------------ 16 16 16 16 16 16 16 16 8 rows selected.

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• Database Partitioning and Multiple Data Source Considerations

  - by Jeffrey McDaniel

  With the release of P6 Reporting Database 3.0 partitioning was added as a feature to help with performance and data management.  Careful investigation of requirements should be conducting prior to installation to help improve overall performance throughout the lifecycle of the data warehouse, preventing future maintenance that would result in data loss. Before installation try to determine how many data sources and partitions will be required along with the ranges.  In P6 Reporting Database 3.0 any adjustments outside of defaults must be made in the scripts and changes will require new ETL runs for each data source.  Considerations: 1. Standard Edition or Enterprise Edition of Oracle Database.   If you aren't using Oracle Enterprise Edition Database; the partitioning feature is not available. Multiple Data sources are only supported on Enterprise Edition of Oracle   Database. 2. Number of Data source Ids for partitioning during configuration.   This setting will specify how many partitions will be allocated for tables containing data source information.  This setting requires some evaluation prior to installation as       there are repercussions if you don't estimate correctly.   For example, if you configured the software for only 2 data sources and the partition setting was set to 2, however along came a 3rd data source.  The necessary steps to  accommodate this change are as follows: a) By default, 3 partitions are configured in the Reporting Database scripts. Edit the create_star_tables_part.sql script located in <installation directory>\star\scripts   and search for partition.  You’ll see P1, P2, P3.  Add additional partitions and sub-partitions for P4 and so on. These will appear in several areas.  (See P6 Reporting Database 3.0 Installation and Configuration guide for more information on this and how to adjust partition ranges). b) Run starETL -r.  This will recreate each table with the new partition key.  The effect of this step is that all tables data will be lost except for history related tables.   c) Run starETL for each of the 3 data sources (with the data source # (starETL.bat "-s2" -as defined in P6 Reporting Database 3.0 Installation and Configuration guide) The best strategy for this setting is to overestimate based on possible growth.  If during implementation it is deemed that there are atleast 2 data sources with possibility for growth, it is a better idea to set this setting to 4 or 5, allowing room for the future and preventing a ‘start over’ scenario. 3. The Number of Partitions and the Number of Months per Partitions are not specific to multi-data source.  These settings work in accordance to a sub partition of larger tables with regard to time related data.  These settings are dataset specific for optimization.  The number of months per partition is self explanatory, optimally the smaller the partition, the better query performance so if the dataset has an extremely large number of spread/history records, a lower number of months is optimal.  Working in accordance with this setting is the number of partitions, this will determine how many "buckets" will be created per the number of months setting.  For example, if you kept the default for # of partitions of 3, and select 2 months for each partitions you would end up with: -1st partition, 2 months -2nd partition, 2 months -3rd partition, all the remaining records Therefore with records to this setting, it is important to analyze your source db spread ranges and history settings when determining the proper number of months per partition and number of partitions to optimize performance.  Also be aware the DBA will need to monitor when these partition ranges will fill up and when additional partitions will need to be added.  If you get to the final range partition and there are no additional range partitions all data will be included into the last partition. 

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• What's New in SGD 5.1?

  - by Fat Bloke

  Oracle announced the latest version of Secure Global Desktop (SGD) this week with 3 major themes: Support for Android devices; Support for Desktop Chrome clients;  Support for Oracle Unified Directory. I'll talk about the new features in a moment, but a bit of context first: Oracle SGD - what, how and why?  Oracle Secure Global Desktop is Oracle's secure remote access product which allows users on almost any device, to access almost any type application which  is hosted in the data center, from almost any location. And it does this by sitting on the edge of the datacenter, between the user and the applications: This is actually a really smart environment for an increasing number of use cases where: Users need mobility of location AND device (i.e. work from anywhere); IT needs to ensure security of applications and data (of course!) The application requires an end-user environment which can't be guaranteed and IT may not own the client platform (e.g. BYOD, working from home, partners or contractors). Oracle has a a specific interest in this of course. As the leading supplier of enterprise applications, many of Oracle's customers, and indeed Oracle itself, fit these criteria. So, as an IT guy rolling out an application to your employees, if one of your apps absolutely needs, say,  IE10 with Java 6 update 32, how can you be sure that the user population has this, especially when they're using their own devices? In the SGD model you, the IT guy, can set up, say, a Windows Server running the exact environment required, and then use SGD to publish this app, without needing to worry any further about the device the end user is using. What's new?  So back to SGD 5.1 and what is new there: Android devices Since we introduced our support for iPad tablets in SGD 5.0 we've had a big demand from customers to extend this to Android tablets too, and so we're pleased to announce that 5.1 supports Android 4.x tablets such as Nexus 7 and 10, and the Galaxy Tab. Here's how it works, with screenshots from my Nexus 7: Simply point your browser to the SGD server URL and login; The workspace is the list of apps that the admin has deemed ok for you to run. You click on an application to run it (here's Excel and Oracle E-Business Suite): There's an extended on-screen keyboard (extended because desktop apps need keys that don't appear on a tablet keyboard such as ctrl, WIndow key, etc) and touch gestures can be mapped to desktop events (such as tap and hold to right click) All in all a pretty nice implementation for Android tablet users. Desktop Chrome Browsers SGD has always been designed around using a browser to access your applications. But traditionally, this has involved using Java to deliver the SGD client component. With HTML5 and Javascript engines becoming so powerful, we thought we'd see how well a pure web client could perform with desktop apps. And the answer was, surprisingly well. So with this release we now offer this additional way of working, which can be enabled by a simple bit of configuration. Here's a Linux desktop running in a tab in Chrome. And if you resize the browser window, the Linux desktop is resized by SGD too. Very cool! Oracle Unified Directory As I mentioned above, a lot of Oracle users already benefit from SGD. And a lot of Oracle customers use Oracle Unified Directory as their Enterprise and Carrier grade user directory. So it makes a lot of sense that SGD now supports this LDAP directory for both Authentication and as a means to determine which users get which applications, e.g. publish the engineering app to the guys in the Development group, but give everyone E-Business Suite to let them do their expenses. Summary With new devices, and faster 4G networking becoming more prevalent, the pressure for businesses to move to a increasingly mobile enterprise is stronger than ever. SGD is good for users, and even better for IT. By offering the user the ability to work from anywhere, and IT the control and security they need, everyone wins with SGD. To try this for yourself, download SGD 5.1 (look under Desktop Virtualization Products) from the Oracle Software Delivery Cloud or if you're an existing customer, get it from My Oracle Support.  -FB 

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• jquery, safari & jqzoom plugin - issue with document.ready

  - by mmuller

  Hi, I have a small issue with jQuery on Safari (Mac OSX 10.6) - the page loads fine under Firefox (Mac) and Internet Explorer (Win) but has to be refreshed to work properly in Safari... http://7souls.co.uk/store/index.php?dispatch=products.view&product_id=29788 If you hover over the image it is meant to show a magnified version to the right hand side - which works on the first page load on all browsers except Safari on the Mac. You have to refresh the page to get it to work under safari. Any Ideas, MM

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• In Word 2010, how can I insert a control that updates a document property when the content is edited?

  - by michielvoo

  In Word 2010 you can insert document properties from the Insert ribbon. For example: Insert > Text > Quick Parts > Document Property > Subject If you do this a control will be added with the following placeholder text: [Subject] Notice the square brackets around the word Subject. These square brackets are not present in the placeholder text for manually inserted controls (which can be inserted using the Developer ribbon). When a user opens the document, replaces the placeholder text with his own text, the document metadata is updated. This behavior is different from a field which can only be updated by first updating the metadata. Unfortunately the range of document properties that can be added to the document is limited, and I would like to add other (custom) properties this way as well. How can I manually insert a control that will update document metadata with the content entered in the control?

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• Cutting edge technology, a lone Movember ranger and a 5-a-side football club ...meet the team at Oracle’s Belfast Offices.

  - by user10729410

  Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Olivia O’Connell To see what’s in store at Oracle’s next Open Day which comes to Belfast this week, I visited the offices with some colleagues to meet the team and get a feel for what‘s in store on November 29th. After being warmly greeted by Frances and Francesca, who make sure Front of House and Facilities run smoothly, we embarked on a quick tour of the 2 floors Oracle occupies, led by VP Bo, it was time to seek out some willing volunteers to be interviewed/photographed - what a shy bunch! A bit of coaxing from the social media team was needed here! In a male-dominated environment, the few women on the team caught my eye immediately. I got chatting to Susan, a business analyst and Bronagh, a tech writer. It becomes clear during our chat that the male/female divide is not an issue – “everyone here just gets on with the job,” says Suzanne, “We’re all around the same age and have similar priorities and luckily everyone is really friendly so there are no problems. ” A graduate of Queen’s University in Belfast majoring in maths & computer science, Susan works closely with product management and the development teams to ensure that the final project delivered to clients meets and exceeds their expectations. Bronagh, who joined us following working for a tech company in Montreal and gaining her post-grad degree at University of Ulster agrees that the work is challenging but “the environment is so relaxed and friendly”. Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Software developer David is taking the Movember challenge for the first time to raise vital funds and awareness for men’s health. Like other colleagues in the office, he is a University of Ulster graduate and works on Reference applications and Merchandising Tools which enable customers to establish e-shops using Oracle technologies. The social activities are headed up by Gordon, a software engineer on the commerce team who joined the team 4 years ago after graduating from the University of Strathclyde at Glasgow with a degree in Computer Science. Everyone is unanimous that the best things about working at Oracle’s Belfast offices are the casual friendly environment and the opportunity to be at the cutting edge of technology. We’re looking forward to our next trip to Belfast for some cool demos and meet candidates. And as for the camera-shyness? Look who came out to have their picture taken at the end of the day! Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Oracle offices in Belfast are located on the 6th floor, Victoria House, Gloucester Street, Belfast BT1 4LS, UK View Larger Map Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Open day takes place on Thursday, 29th November 4pm – 8pm. Visit the 5 Demo Stations to find out more about each teams' activities and projects to date. See live demos including "Engaging the Customer", "Managing Your Store", "Helping the Customer", "Shopping on-line" and "The Commerce Experience" processes. The "Working @Oracle" stand will give you the chance to connect with our recruitment team and get information about the Recruitment process and making your career path in Oracle. Register here.

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• Variant Management– Which Approach fits for my Product?

  - by C. Chadwick

  Jürgen Kunz – Director Product Development – Oracle ORACLE Deutschland B.V. & Co. KG Introduction In a difficult economic environment, it is important for companies to understand the customer requirements in detail and to address them in their products. Customer specific products, however, usually cause increased costs. Variant management helps to find the best combination of standard components and custom components which balances customer’s product requirements and product costs. Depending on the type of product, different approaches to variant management will be applied. For example the automotive product “car” or electronic/high-tech products like a “computer”, with a pre-defined set of options to be combined in the individual configuration (so called “Assembled to Order” products), require a different approach to products in heavy machinery, which are (at least partially) engineered in a customer specific way (so-called “Engineered-to Order” products). This article discusses different approaches to variant management. Starting with the simple Bill of Material (BOM), this article presents three different approaches to variant management, which are provided by Agile PLM. Single level BOM and Variant BOM The single level BOM is the basic form of the BOM. The product structure is defined using assemblies and single parts. A particular product is thus represented by a fixed product structure. As soon as you have to manage product variants, the single level BOM is no longer sufficient. A variant BOM will be needed to manage product variants. The variant BOM is sometimes referred to as 150% BOM, since a variant BOM contains more parts and assemblies than actually needed to assemble the (final) product – just 150% of the parts You can evolve the variant BOM from the single level BOM by replacing single nodes with a placeholder node. The placeholder in this case represents the possible variants of a part or assembly. Product structure nodes, which are part of any product, are so-called “Must-Have” parts. “Optional” parts can be omitted in the final product. Additional attributes allow limiting the quantity of parts/assemblies which can be assigned at a certain position in the Variant BOM. Figure 1 shows the variant BOM of Agile PLM. Figure 1 Variant BOM in Agile PLM During the instantiation of the Variant BOM, the placeholders get replaced by specific variants of the parts and assemblies. The selection of the desired or appropriate variants is either done step by step by the user or by applying pre-defined configuration rules. As a result of the instantiation, an independent BOM will be created (Figure 2). Figure 2 Instantiated BOM in Agile PLM This kind of Variant BOM  can be used for „Assembled –To-Order“ type products as well as for „Engineered-to-Order“-type products. In case of “Assembled –To-Order” type products, typically the instantiation is done automatically with pre-defined configuration rules. For „Engineered- to-Order“-type products at least part of the product is selected manually to make use of customized parts/assemblies, that have been engineered according to the specific custom requirements. Template BOM The Template BOM is used for „Engineered-to-Order“-type products. It is another type of variant BOM. The engineer works in a flexible environment which allows him to build the most creative solutions. At the same time the engineer shall be guided to re-use existing solutions and it shall be assured that product variants of the same product family share the same base structure. The template BOM defines the basic structure of products belonging to the same product family. Let’s take a gearbox as an example. The customer specific configuration of the gearbox is influenced by several parameters (e.g. rpm range, transmitted torque), which are defined in the customer’s requirement document.  Figure 3 shows part of a Template BOM (yellow) and its relation to the product family hierarchy (blue).  Figure 3 Template BOM Every component of the Template BOM has links to the variants that have been engineeried so far for the component (depending on the level in the Template BOM, they are product variants, Assembly Variant or single part variants). This library of solutions, the so-called solution space, can be used by the engineers to build new product variants. In the best case, the engineer selects an existing solution variant, such as the gearbox shown in figure 3. When the existing variants do not fulfill the specific requirements, a new variant will be engineered. This new variant must be compliant with the given Template BOM. If we look at the gearbox in figure 3  it must consist of a transmission housing, a Connecting Plate, a set of Gears and a Planetary transmission – pre-assumed that all components are must have components. The new variant will enhance the solution space and is automatically available for re-use in future variants. The result of the instantiation of the Template BOM is a stand-alone BOM which represents the customer specific product variant. Modular BOM The concept of the modular BOM was invented in the automotive industry. Passenger cars are so-called „Assembled-to-Order“-products. The customer first selects the specific equipment of the car (so-called specifications) – for instance engine, audio equipment, rims, color. Based on this information the required parts will be determined and the customer specific car will be assembled. Certain combinations of specification are not available for the customer, because they are not feasible from technical perspective (e.g. a convertible with sun roof) or because the combination will not be offered for marketing reasons (e.g. steel rims with a sports line car). The modular BOM (yellow structure in figure 4) is defined in the context of a specific product family (in the sample it is product family „Speedstar“). It is the same modular BOM for the different types of cars of the product family (e.g. sedan, station wagon). The assembly or single parts of the car (blue nodes in figure 4) are assigned at the leaf level of the modular BOM. The assignment of assembly and parts to the modular BOM is enriched with a configuration rule (purple elements in figure 4). The configuration rule defines the conditions to use a specific assembly or single part. The configuration rule is valid in the context of a type of car (green elements in figure 4). Color specific parts are assigned to the color independent parts via additional configuration rules (grey elements in figure 4). The configuration rules use Boolean operators to connect the specifications. Additional consistency rules (constraints) may be used to define invalid combinations of specification (so-called exclusions). Furthermore consistency rules may be used to add specifications to the set of specifications. For instance it is important that a car with diesel engine always is build using the high capacity battery.  Figure 4 Modular BOM The calculation of the car configuration consists of several steps. First the consistency rules (constraints) are applied. Resulting from that specification might be added automatically. The second step will determine the assemblies and single parts for the complete structure of the modular BOM, by evaluating the configuration rules in the context of the current type of car. The evaluation of the rules for one component in the modular BOM might result in several rules being fulfilled. In this case the most specific rule (typically the longest rule) will win. Thanks to this approach, it is possible to add a specific variant to the modular BOM without the need to change any other configuration rules.  As a result the whole set of configuration rules is easy to maintain. Finally the color specific assemblies respective parts will be determined and the configuration is completed. Figure 5 Calculated Car Configuration The result of the car configuration is shown in figure 5. It shows the list of assemblies respective single parts (blue components in figure 5), which are required to build the customer specific car. Summary There are different approaches to variant management. Three different approaches have been presented in this article. At the end of the day, it is the type of the product which decides about the best approach.  For „Assembled to Order“-type products it is very likely that you can define the configuration rules and calculate the product variant automatically. Products of type „Engineered-to-Order“ ,however, need to be engineered. Nevertheless in the majority of cases, part of the product structure can be generated automatically in a similar way to „Assembled to Order“-tape products.  That said it is important first to analyze the product portfolio, in order to define the best approach to variant management.

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• Algorithms for Data Redundancy and Failover for distributed storage system?

  - by kennetham

  I'm building a distributed storage system that works with different storage sizes. For instance, my storage devices have sizes of 50GB, 70GB, 150GB, 250GB, 1000GB, 5 storage systems in one system. My application will store any files to the storage system. Question: How can I build a distributed storage with the idea of data redundancy and fail-over to store documents, videos, any type of files at the same time ensuring that should one of any storage devices fail, there would be another copy of these files on another storage device. However, the concern is, 50GB of storage can only store this maximum number of files as compared to 70GB, 150GB etc. With one storage in mind, bringing 5 storage systems like a cloud storage, is there any logical way to distribute or store the files through my application? How do I ensure data redundancy through different storage sizes? Is there any algorithm to collate multiple blob files into a single file archive? What is the best solution for one cloud storage with multiple different storage sizes? I open this topic with the objective of discussing the best way to implement this idea, assuming simplicity, what are the issues of this implementation, performance measurements and discussion of the limitations.

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• The Benefits of Smart Grid Business Software

  - by Sylvie MacKenzie, PMP

  Smart Grid Background What Are Smart Grids?Smart Grids use computer hardware and software, sensors, controls, and telecommunications equipment and services to: Link customers to information that helps them manage consumption and use electricity wisely. Enable customers to respond to utility notices in ways that help minimize the duration of overloads, bottlenecks, and outages. Provide utilities with information that helps them improve performance and control costs. What Is Driving Smart Grid Development? Environmental ImpactSmart Grid development is picking up speed because of the widespread interest in reducing the negative impact that energy use has on the environment. Smart Grids use technology to drive efficiencies in transmission, distribution, and consumption. As a result, utilities can serve customers’ power needs with fewer generating plants, fewer transmission and distribution assets,and lower overall generation. With the possible exception of wind farm sprawl, landscape preservation is one obvious benefit. And because most generation today results in greenhouse gas emissions, Smart Grids reduce air pollution and the potential for global climate change.Smart Grids also more easily accommodate the technical difficulties of integrating intermittent renewable resources like wind and solar into the grid, providing further greenhouse gas reductions. CostsThe ability to defer the cost of plant and grid expansion is a major benefit to both utilities and customers. Utilities do not need to use as many internal resources for traditional infrastructure project planning and management. Large T&D infrastructure expansion costs are not passed on to customers.Smart Grids will not eliminate capital expansion, of course. Transmission corridors to connect renewable generation with customers will require major near-term expenditures. Additionally, in the future, electricity to satisfy the needs of population growth and additional applications will exceed the capacity reductions available through the Smart Grid. At that point, expansion will resume—but with greater overall T&D efficiency based on demand response, load control, and many other Smart Grid technologies and business processes. Energy efficiency is a second area of Smart Grid cost saving of particular relevance to customers. The timely and detailed information Smart Grids provide encourages customers to limit waste, adopt energy-efficient building codes and standards, and invest in energy efficient appliances. Efficiency may or may not lower customer bills because customer efficiency savings may be offset by higher costs in generation fuels or carbon taxes. It is clear, however, that bills will be lower with efficiency than without it. Utility Operations Smart Grids can serve as the central focus of utility initiatives to improve business processes. Many utilities have long “wish lists” of projects and applications they would like to fund in order to improve customer service or ease staff’s burden of repetitious work, but they have difficulty cost-justifying the changes, especially in the short term. Adding Smart Grid benefits to the cost/benefit analysis frequently tips the scales in favor of the change and can also significantly reduce payback periods.Mobile workforce applications and asset management applications work together to deploy assets and then to maintain, repair, and replace them. Many additional benefits result—for instance, increased productivity and fuel savings from better routing. Similarly, customer portals that provide customers with near-real-time information can also encourage online payments, thus lowering billing costs. Utilities can and should include these cost and service improvements in the list of Smart Grid benefits. What Is Smart Grid Business Software? Smart Grid business software gathers data from a Smart Grid and uses it improve a utility’s business processes. Smart Grid business software also helps utilities provide relevant information to customers who can then use it to reduce their own consumption and improve their environmental profiles. Smart Grid Business Software Minimizes the Impact of Peak Demand Utilities must size their assets to accommodate their highest peak demand. The higher the peak rises above base demand: The more assets a utility must build that are used only for brief periods—an inefficient use of capital. The higher the utility’s risk profile rises given the uncertainties surrounding the time needed for permitting, building, and recouping costs. The higher the costs for utilities to purchase supply, because generators can charge more for contracts and spot supply during high-demand periods. Smart Grids enable a variety of programs that reduce peak demand, including: Time-of-use pricing and critical peak pricing—programs that charge customers more when they consume electricity during peak periods. Pilot projects indicate that these programs are successful in flattening peaks, thus ensuring better use of existing T&D and generation assets. Direct load control, which lets utilities reduce or eliminate electricity flow to customer equipment (such as air conditioners). Contracts govern the terms and conditions of these turn-offs. Indirect load control, which signals customers to reduce the use of on-premises equipment for contractually agreed-on time periods. Smart Grid business software enables utilities to impose penalties on customers who do not comply with their contracts. Smart Grids also help utilities manage peaks with existing assets by enabling: Real-time asset monitoring and control. In this application, advanced sensors safely enable dynamic capacity load limits, ensuring that all grid assets can be used to their maximum capacity during peak demand periods. Real-time asset monitoring and control applications also detect the location of excessive losses and pinpoint need for mitigation and asset replacements. As a result, utilities reduce outage risk and guard against excess capacity or “over-build”. Better peak demand analysis. As a result: Distribution planners can better size equipment (e.g. transformers) to avoid over-building. Operations engineers can identify and resolve bottlenecks and other inefficiencies that may cause or exacerbate peaks. As above, the result is a reduction in the tendency to over-build. Supply managers can more closely match procurement with delivery. As a result, they can fine-tune supply portfolios, reducing the tendency to over-contract for peak supply and reducing the need to resort to spot market purchases during high peaks. Smart Grids can help lower the cost of remaining peaks by: Standardizing interconnections for new distributed resources (such as electricity storage devices). Placing the interconnections where needed to support anticipated grid congestion. Smart Grid Business Software Lowers the Cost of Field Services By processing Smart Grid data through their business software, utilities can reduce such field costs as: Vegetation management. Smart Grids can pinpoint momentary interruptions and tree-caused outages. Spatial mash-up tools leverage GIS models of tree growth for targeted vegetation management. This reduces the cost of unnecessary tree trimming. Service vehicle fuel. Many utility service calls are “false alarms.” Checking meter status before dispatching crews prevents many unnecessary “truck rolls.” Similarly, crews use far less fuel when Smart Grid sensors can pinpoint a problem and mobile workforce applications can then route them directly to it. Smart Grid Business Software Ensures Regulatory Compliance Smart Grids can ensure compliance with private contracts and with regional, national, or international requirements by: Monitoring fulfillment of contract terms. Utilities can use one-hour interval meters to ensure that interruptible (“non-core”) customers actually reduce or eliminate deliveries as required. They can use the information to levy fines against contract violators. Monitoring regulations imposed on customers, such as maximum use during specific time periods. Using accurate time-stamped event history derived from intelligent devices distributed throughout the smart grid to monitor and report reliability statistics and risk compliance. Automating business processes and activities that ensure compliance with security and reliability measures (e.g. NERC-CIP 2-9). Grid Business Software Strengthens Utilities’ Connection to Customers While Reducing Customer Service Costs During outages, Smart Grid business software can: Identify outages more quickly. Software uses sensors to pinpoint outages and nested outage locations. They also permit utilities to ensure outage resolution at every meter location. Size outages more accurately, permitting utilities to dispatch crews that have the skills needed, in appropriate numbers. Provide updates on outage location and expected duration. This information helps call centers inform customers about the timing of service restoration. Smart Grids also facilitates display of outage maps for customer and public-service use. Smart Grids can significantly reduce the cost to: Connect and disconnect customers. Meters capable of remote disconnect can virtually eliminate the costs of field crews and vehicles previously required to change service from the old to the new residents of a metered property or disconnect customers for nonpayment. Resolve reports of voltage fluctuation. Smart Grids gather and report voltage and power quality data from meters and grid sensors, enabling utilities to pinpoint reported problems or resolve them before customers complain. Detect and resolve non-technical losses (e.g. theft). Smart Grids can identify illegal attempts to reconnect meters or to use electricity in supposedly vacant premises. They can also detect theft by comparing flows through delivery assets with billed consumption. Smart Grids also facilitate outreach to customers. By monitoring and analyzing consumption over time, utilities can: Identify customers with unusually high usage and contact them before they receive a bill. They can also suggest conservation techniques that might help to limit consumption. This can head off “high bill” complaints to the contact center. Note that such “high usage” or “additional charges apply because you are out of range” notices—frequently via text messaging—are already common among mobile phone providers. Help customers identify appropriate bill payment alternatives (budget billing, prepayment, etc.). Help customers find and reduce causes of over-consumption. There’s no waiting for bills in the mail before they even understand there is a problem. Utilities benefit not just through improved customer relations but also through limiting the size of bills from customers who might struggle to pay them. Where permitted, Smart Grids can open the doors to such new utility service offerings as: Monitoring properties. Landlords reduce costs of vacant properties when utilities notify them of unexpected energy or water consumption. Utilities can perform similar services for owners of vacation properties or the adult children of aging parents. Monitoring equipment. Power-use patterns can reveal a need for equipment maintenance. Smart Grids permit utilities to alert owners or managers to a need for maintenance or replacement. Facilitating home and small-business networks. Smart Grids can provide a gateway to equipment networks that automate control or let owners access equipment remotely. They also facilitate net metering, offering some utilities a path toward involvement in small-scale solar or wind generation. Prepayment plans that do not need special meters. Smart Grid Business Software Helps Customers Control Energy Costs There is no end to the ways Smart Grids help both small and large customers control energy costs. For instance: Multi-premises customers appreciate having all meters read on the same day so that they can more easily compare consumption at various sites. Customers in competitive regions can match their consumption profile (detailed via Smart Grid data) with specific offerings from competitive suppliers. Customers seeing inexplicable consumption patterns and power quality problems may investigate further. The result can be discovery of electrical problems that can be resolved through rewiring or maintenance—before more serious fires or accidents happen. Smart Grid Business Software Facilitates Use of Renewables Generation from wind and solar resources is a popular alternative to fossil fuel generation, which emits greenhouse gases. Wind and solar generation may also increase energy security in regions that currently import fossil fuel for use in generation. Utilities face many technical issues as they attempt to integrate intermittent resource generation into traditional grids, which traditionally handle only fully dispatchable generation. Smart Grid business software helps solves many of these issues by: Detecting sudden drops in production from renewables-generated electricity (wind and solar) and automatically triggering electricity storage and smart appliance response to compensate as needed. Supporting industry-standard distributed generation interconnection processes to reduce interconnection costs and avoid adding renewable supplies to locations already subject to grid congestion. Facilitating modeling and monitoring of locally generated supply from renewables and thus helping to maximize their use. Increasing the efficiency of “net metering” (through which utilities can use electricity generated by customers) by: Providing data for analysis. Integrating the production and consumption aspects of customer accounts. During non-peak periods, such techniques enable utilities to increase the percent of renewable generation in their supply mix. During peak periods, Smart Grid business software controls circuit reconfiguration to maximize available capacity. Conclusion Utility missions are changing. Yesterday, they focused on delivery of reasonably priced energy and water. Tomorrow, their missions will expand to encompass sustainable use and environmental improvement.Smart Grids are key to helping utilities achieve this expanded mission. But they come at a relatively high price. Utilities will need to invest heavily in new hardware, software, business process development, and staff training. Customer investments in home area networks and smart appliances will be large. Learning to change the energy and water consumption habits of a lifetime could ultimately prove even more formidable tasks.Smart Grid business software can ease the cost and difficulties inherent in a needed transition to a more flexible, reliable, responsive electricity grid. Justifying its implementation, however, requires a full understanding of the benefits it brings—benefits that can ultimately help customers, utilities, communities, and the world address global issues like energy security and climate change while minimizing costs and maximizing customer convenience. This white paper is available for download here. For further information about Oracle's Primavera Solutions for Utilities, please read our Utilities e-book.

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• List of available whitepapers as at 04 May 2010

  - by Anthony Shorten

  The following table lists the whitepapers available, from My Oracle Support, for any Oracle Utilities Application Framework based product: KB Id Document Title Contents 559880.1 ConfigLab Design Guidelines Whitepaper outlining how to design and implement a ConfigLab solution. 560367.1 Technical Best Practices for Oracle Utilities Application Framework Based Products Whitepaper summarizing common technical best practices used by partners, implementation teams and customers.  560382.1 Performance Troubleshooting Guideline Series A set of whitepapers on tracking performance at each tier in the framework. The individual whitepapers are as follows: Concepts - General Concepts and Performance Troublehooting processes Client Troubleshooting - General troubleshooting of the browser client with common issues and resolutions. Network Troubleshooting - General troubleshooting of the network with common issues and resolutions. Web Application Server Troubleshooting - General troubleshooting of the Web Application Server with common issues and resolutions. Server Troubleshooting - General troubleshooting of the Operating system with common issues and resolutions. Database Troubleshooting - General troubleshooting of the database with common issues and resolutions. Batch Troubleshooting - General troubleshooting of the background processing component of the product with common issues and resolutions. 560401.1 Software Configuration Management Series  A set of whitepapers on how to manage customization (code and data) using the tools provided with the framework. The individual whitepapers are as follows: Concepts - General concepts and introduction. Environment Management - Principles and techniques for creating and managing environments. Version Management - Integration of Version control and version management of configuration items.  Release Management - Packaging configuration items into a release.  Distribution - Distribution and installation of  releases across environments  Change Management - Generic change management processes for product implementations. Status Accounting -Status reporting techniques using product facilities.  Defect Management -Generic defect management processes for product implementations. Implementing Single Fixes - Discussion on the single fix architecture and how to use it in an implementation. Implementing Service Packs - Discussion on the service packs and how to use them in an implementation. Implementing Upgrades - Discussion on the the upgrade process and common techniques for minimizing the impact of upgrades. 773473.1 Oracle Utilities Application Framework Security Overview Whitepaper summarizing the security facilities in the framework. Updated for OUAF 4.0.1 774783.1 LDAP Integration for Oracle Utilities Application Framework based products Whitepaper summarizing how to integrate an external LDAP based security repository with the framework.  789060.1 Oracle Utilities Application Framework Integration Overview Whitepaper summarizing all the various common integration techniques used with the product (with case studies). 799912.1 Single Sign On Integration for Oracle Utilities Application Framework based products Whitepaper outlining a generic process for integrating an SSO product with the framework. 807068.1 Oracle Utilities Application Framework Architecture Guidelines This whitepaper outlines the different variations of architecture that can be considered. Each variation will include advice on configuration and other considerations. 836362.1 Batch Best Practices for Oracle Utilities Application Framework based products This whitepaper oulines the common and best practices implemented by sites all over the world. Updated for OUAF 4.0.1 856854.1 Technical Best Practices V1 Addendum  Addendum to Technical Best Practices for Oracle Utilities Application Framework Based Products containing only V1.x specific advice. 942074.1 XAI Best Practices This whitepaper outlines the common integration tasks and best practices for the Web Services Integration provided by the Oracle Utilities Application Framework. Updated for OUAF 4.0.1 970785.1 Oracle Identity Manager Integration Overview This whitepaper outlines the principals of the prebuilt intergration between Oracle Utilities Application Framework Based Products and Orade Identity Manager used to provision user and user group secuity information 1068958.1 Production Environment Configuration Guidelines (New!) Whitepaper outlining common production level settings for the products

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• ArchBeat Top 10 for December 2-8, 2012

  - by Bob Rhubart

  The Top 10 most-clicked items shared on the OTN ArchBeat Facebook page for the week of December 2-8, 2012 Configure Oracle SOA JMSAdatper to Work with WLS JMS Topics Another of the four posts published on Dec 4 by the Fusion Middleware A-Team blogger identified as "fip" illlustrates "how to configure the JMS Topic, the JmsAdapter connection factory, as well as the composite so that the JMS Topic messages will be evenly distributed to same composite running off different SOA cluster nodes without causing duplication." Web Service Example - Part 3: Asynchronous Part 3 in this series from the Oracle ADF Mobile blog looks at "firing the web service asynchronously and then filling in the UI when it completes." Denis says, "This can be useful when you have data on the device in a local store and want to show that to the user while the application uses lazy loading from a web service to load more data." Advanced Oracle SOA Suite Oracle Open World 2012 SOA Presentations Oracle SOA & BPM Partner Community blogger Juergen Kress shares a list of 13 SOA presentations delivered or moderated by Oracle SOA Product Management at OOW12 in San Francisco. Oracle WebLogic Server WLS Domain Browser My colleague Jeff Davies, a frequent speaker at OTN Architect Day events and a genuinely nice guy, emailed me last night with this message: "I just came across this app on Google Play. It allows WebLogic administrators to browse WLS 12c domain information. I installed it on my phone and tried it out. Works very fast." I'm an iPhone guy, but I'm perfectly comfortable taking Jeff at his word. The app is called WLS Domain Browser. Follow the link for more info from the Google Play site. Retrieve Performance Data from SOA Infrastructure Database Another of the four blog posts published on Dec 4 by very busy Oracle Fusion Middleware A-Team member "fip," this one offers "examples of some basic SQL queries you can run against the infrastructure database of Oracle SOA Suite 11G to acquire the performance statistics for a given period of time." How to Achieve OC4J RMI Load Balancing "Having returned from a customer who faced challenges with OC4J RMI load balancing, I felt there is still some confusion in the field [about] how OC4J RMI load balancing works," says the Oracle Fusion Middleware A-Team member known only as "fip." "Hence I decide to dust off an old tech note that I wrote a few years back and share it with the general public." From XaaS to Java EE – Which damn cloud is right for me in 2012? Oracle ACE Director Markus Eisele wrestles with a timely technical issue and shares his observations on several of the alternatives. Exalogic 2.0.1 Tea Break Snippets - Creating a ModifyJeOS VirtualBox "One of the main advantages of this is that Templates can be created away from the Exalogic Environment," explains The Old Toxophilist. (BTW: I had to look it up: a toxophilist is one who collects bows and arrows.) ADF Mobile - Implementing Reusable Mobile Architecture "Reusability was always a strong part of ADF," says Oracle ACE Director Andrejus Baranovskis. "The same high reusability level is supported now in ADF Mobile." The objective of this post is "to prove technically that [the] reusable architecture concept works for ADF Mobile." Using BPEL Performance Statistics to Diagnose Performance Bottlenecks Someone had a busy day… This post, one of four published on DeC 4 by a member of the Oracle Fusion Middleware A-Team identified only as "fip," offers details on how to "enable, retrieve and interpret the performance statistics, before the future versions provides a more pleasant user experience." Thought for the Day "If you're afraid to change something it is clearly poorly designed." — Martin Fowler Source: SoftwareQuotes.com

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• Quick Quips on QR Codes

  - by Tim Dexter

  Yes, I'm an alliterating all-star; I missed my calling as a newspaper headline writer. I have recently received questions from several folks on support for QR codes. You know them they are everywhere you look, even here! How does Publisher handle QR codes then? In theory, exactly the same way we handle any other 2D barcode font. We need the font file, a mapping entry and an encoding class. With those three pieces we can embed QR codes into any output. To test the theory, I went off to IDAutomation, I have worked with them and many customers over the years and their fonts and encoders have worked great and have been very reliable. They kindly provide demo fonts which has made my life so much easier to be able to write posts like this. Their QR font and encoder is a little tough to find. I started here and then hit the Demo Now button. On the next page I hit the right hand Demo Now button. In the resulting zip file you'll need two files: AdditionalFonts.zip >> Automation2DFonts >> TrueType >> IDAutomation2D.ttf Java Class Encoder >> IDAutomation_JavaFontEncoder_QRCode.jar - the QRBarcodeExample.java is useful to see how to call the encoder. The font file needs to be installed into the windows/fonts directory, just copy and paste it in using file explorer and windows will install it for you. Remember, we are using the demo font here and you'll see if you get your phones decoder to looks a the font above there is a fixed string 'DEMO' at the beginning. You want that removed? Go buy the font from the IDAutomation folks. The Encoder Next you need to create your encoding wrapper class. Publisher does ship a class but its compiled and I do not recommend trying to modify it, you can just build your own. I have loaded up my class here. You do not need to be a java guru, its pretty straightforward. I'd recommend a java IDE like JDeveloper from a convenience point of view. I have annotated my class and added a main method to it so you can test your encoders from JDeveloper without having to deploy them first. You can load up the project form the zip file straight into JDeveloper.Next, take a look at IDAutomation's example java class and you'll see: QRCodeEncoder qre=new QRCodeEncoder();  String DataToEncode = "IDAutmation Inc.";  boolean ApplyTilde = false;  int EncodingMode = 0;  int Version = 0;  int ErrorCorrectionLevel = 0;  System.out.println( qre.FontEncode(DataToEncode, ApplyTilde, EncodingMode, Version, ErrorCorrectionLevel) ); You'll need to check what settings you need to set for the ApplyTilde, EncodingMode, Version and ErrorCorrectionLevel. They are covered in the user guide from IDAutomation here. If you do not want to hard code the values in the encoder then you can quite easily externalize them and read the values from a text file. I have not covered that scenario here, I'm going with IDAutomation's defaults and my phone app is reading the fonts no problem. Now you know how to call the encoder, you need to incorporate it into your encoder wrapper class. From my sample class:       Class[] clazz = new Class[] { "".getClass() };        ENCODERS.put("code128a",mUtility.getClass().getMethod("code128a", clazz));       ENCODERS.put("code128b",mUtility.getClass().getMethod("code128b", clazz));       ENCODERS.put("code128c",mUtility.getClass().getMethod("code128c", clazz));       ENCODERS.put("qrcode",mUtility.getClass().getMethod("qrcode", clazz)); I just added a new entry to register the encoder method 'qrcode' (in red). Then I created a new method inside the class to call the IDAutomation encoder. /** Call to IDAutomations QR Code encoder. Passing the data to encode      Returning the encoded string to the template for formatting **/ public static final String qrcode (String DataToEncode) {   QRCodeEncoder qre=new QRCodeEncoder();    boolean ApplyTilde = false;    int EncodingMode = 0;    int Version = 0;    int ErrorCorrectionLevel = 0; return qre.FontEncode(DataToEncode, ApplyTilde, EncodingMode, Version, ErrorCorrectionLevel); } Almost the exact same code in their sample class. The DataToEncode string is passed in rather than hardcoded of course. With the class done you can now compile it, but you need to ensure that the IDAutomation_JavaFontEncoder_QRCode.jar is in the classpath. In JDeveloper, open the project properties >> Libraries and Classpaths and then add the jar to the list. You'll need the publisher jars too. You can find those in the jlib directory in your Template Builder for Word directory.Note! In my class, I have used package oracle.psbi.barcode; As my package spec, yours will be different but you need to note it for later. Once you have it compiling without errors you will need to generate a jar file to keep it in. In JDeveloper highlight your project node >> New >> Deployment Profile >> JAR file. Once you have created the descriptor, just take the defaults. It will tell you where the jar is located. Go get it and then its time to copy it and the IDAutomation jar into the Template Builder for Word directory structure. Deploying the jars On your windows machine locate the jlib directory under the Template Builder for Word install directory. On my machine its here, F:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\jlib. Copy both of the jar files into the directory. The next step is to get the jars into the classpath for the Word plugin so that Publisher can find your wrapper class and it can then find the IDAutomation encoder. The most consistent way I have found so far, is to open up the RTF2PDF.jar in the same directory and make some mods. First make a backup of the jar file then open it using winzip or 7zip or similar and get into the META-INF directory. In there is a file, MANIFEST.MF. This contains the classpath for the plugin, open it in an editor and add the jars to the end of the classpath list. In mine I have: Manifest-Version: 1.0 Class-Path: ./activation.jar ./mail.jar ./xdochartstyles.jar ./bicmn.jar ./jewt4.jar ./share.jar ./bipres.jar ./xdoparser.jar ./xdocore.jar ./xmlparserv2.jar ./xmlparserv2-904.jar  ./i18nAPI_v3.jar ./versioninfo.jar ./barcodejar.jar ./IDAutomation_JavaFontEncoder_QRCode.jar Main-Class: RTF2PDF I have put in carriage returns above to make the Class-Path: entry more readable, make sure yours is all on one line. Be sure to use the ./ as a prefix to the jar name. Ensure the file is saved inside the jar file 7zip and winzip both have popups asking if you want to update the file in the jar file.Now you have the jars on the classpath, the Publisher plugin will be able to find our classes at run time. Referencing the Font The next step is to reference the font location so that the rendering engine can find it and embed a subset into the PDF output. Remember the other output formats rely on the font being present on the machine that is opening the document. The PDF is the only truly portable format. Inside the config directory under the Template Builder for Word install directory, mine is here, F:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\config. You'll find the file, 'xdo example.cfg'. Rename it to xdo.cfg and open it in a text editor. In the fonts section, create a new entry:       <font family="IDAutomation2D" style="normal" weight="normal">              <truetype path="C:\windows\fonts\IDAutomation2D.ttf" />       </font> Note, 'IDAutomation2D' (in red) is the same name as you can see when you open MSWord and look for the QRCode font. This must match exactly. When Publisher looks at the fonts in the RTF template at runtime it will see 'IDAutomation2D' it will then look at its font mapping entries to find where that font file resides on the disk. If the names do not match or the font is not present then the font will not get used and it will fall back on Helvetica. Building the Template Now you have the data encoder and the font in place and mapped; you can use it in the template. The two commands you will need to have present are: <?register-barcode-vendor:'ENCODER WRAPPER CLASS'; 'ENCODER NAME'?> for my encoder I have: <?register-barcode-vendor:'oracle.psbi.barcode.BarcodeUtil'; 'MyBarcodeEncoder'?> Notice the two parameters for the command. The first provides the package 'path' and class name (remember I said you need to remember that above.)The second is the name of the encoder, in my case 'MyBarcodeEncoder'. Check my full encoder class in the zip linked below to see where I named it. You can change it to something else, no problem.This command needs to be near the top of the template. The second command is the encoding command: <?format-barcode:DATAT_TO_ENCODE;'ENCODER_METHOD_NAME';'ENCODER_NAME'?> for my command I have <?format-barcode:DATATEXT;'qrcode';'MyBarcodeEncoder'?>DATATEXT is the XML element that contains the text to be encoded. If you want to hard code a piece of text just surround it with single quotes. qrcode is the name of my encoder method that calls the IDAutomation encoder. Remember this.MyBarcodeEncoder is the name of my encoder. Repetition? Yes but its needed again. Both of these commands are put inside their own form fields. Do not apply the QRCode font to the second field just yet. Lets make sure the encoder is working. Run you template with some data and you should get something like this for your encoded data: AHEEEHAPPJOPMOFADIPFJKDCLPAHEEEHA BNFFFNBPJGMDIDJPFOJGIGBLMPBNFFFNB APIBOHFJCFBNKHGGBMPFJFJLJBKGOMNII OANKPJFFLEPLDNPCLMNGNIJIHFDNLJFEH FPLFLHFHFILKFBLOIGMDFCFLGJGOPJJME CPIACDFJPBGDODOJCHALJOBPECKMOEDDF MFFNFNEPKKKCHAIHCHPCFFLDAHFHAGLMK APBBBPAPLDKNKJKKGIPDLKGMGHDDEPHLN HHHHHHHPHPHHPHPPHPPPPHHPHHPHPHPHP Grooovy huh? If you do not get the encoded text then go back and check that your jars are in the right spot and that you have the MANIFEST.MF file updated correctly. Once you do get the encoded text, highlight the field and apply the IDAutomation2D font to it. Then re-run the report and you will hopefully see the QR code in your output. If not, go back and check the xdo.cfg entry and make sure its in the right place and the font location is correct. That's it, you now have QR codes in Publisher outputs. Everything I have written above, has been tested with the 5.6.3, 10.1.3.4.2 codelines. I'll be testing the 11g code in the next day or two and will update you with any changes. One thing I have not covered yet and will do in the next few days is how to deploy all of this to your server. Look out for a follow up post. One note on the apparent white lines in the font (see the image above). Once printed they disappear and even viewing the code on a screen with the white lines, my phone app is still able to read and interpret the contents no problem. I have zipped up my encoder wrapper class as a JDeveloper 11.1.1.6 project here. Just dig into the src directories to find the BarcodeUtil.java file if you just want the code. I have put comments into the file to hopefully help the novice java programmer out. Happy QR'ing!

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• Recording Topics manually and automatically

  - by maria.cozzolino(at)oracle.com

  When you are recording UPK topics, the default mode for recording is manual recording, where you tell the system when to record each screen shot. This mode allows you to take the exact screen shot you need. However, it does get a bit tedious when you are recording long topics, especially if you forget to take a few screen shots. In UPK 3.5, a new version of recording was introduced - Automatic Recording. It was designed to simplify the recording process by automatically capturing screen shots as you perform your transaction. If you haven't experimented with Automatic Recording, I'd recommend you give it a try - it might make your recording life easier. If you are recording with sound, you can also narrate your topic while recording it. To turn on Automatic Recording: 1. In Tools/Options, there are two recorder tabs. The first tab, under content defaults, includes settings that you may want to share between developers, like whether keyboard shortcuts are automatically captured. 2. The second tab is the one that contains the personal preferences, like screen shot capture key and whether to record automatically or manually. On this tab, choose the option for Automatic Recording. 3. Save the settings. Note that this setting will NOT impact content defaults; this is for your user only. When you launch the recorder, you will notice a slightly different message with guidance on how to start and stop automatic recording. Once you start recording, the recorder window is hidden until the end of the recording session to allow you to capture your transaction. In the task tray, there is a series of icons that let you know that you are capturing content. You can pause the recording, as well as set and view your sound levels if you are using sound. A camera appears during each screen capture to help you know when the system is capturing a screen shot, and a context indicator appears to show the recognition. With automatic recording, you can let the system capture the necessary screen shots. It may provide a more natural recording experience, and is probably easier for the untrained developer. On the other hand, you have a bit more control with manual recording on which screen shot appears, but it also means you have to remember to capture the screen shot. :) We'd be interested in hearing which type of recording you do, and any rationale on why you made that choice. Please comment and let us know. --Maria Cozzolino, Manager of UPK Software Requirements and UI Design

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• ArchBeat Link-o-Rama Top 10 for October 28 - November 3, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of Oct 28 - Nov 3, 2012. Eventually, 90% of tech budgets will be outside IT departments | ZDNet Another interesting post from ZDNet blogger Joe McKendrick about changing roles in IT. ADF Mobile - Login Functionality | Andrejus Baranovskis "The new ADF Mobile approach with native deployment is cool when you want to access phone functionality (camera, email, sms and etc.), also when you want to build mobile applications with advanced UI," reports Oracle ACE Director Andrejus Baranovskis. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over… And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. Podcast: Are You Future Proof? - Part 2 In Part 2, practicing architects and Oracle ACE Directors Ron Batra (AT&T), Basheer Khan (Innowave Technology), and Ronald van Luttikhuizen discuss re-tooling one’s skill set to reflect changes in enterprise IT, including the knowledge to steer stakeholders around the hype to what’s truly valuable. Easy way to access JPA with REST (JSON / XML) | Edwin Biemond Oracle ACE Edwin Biemond shows you "what is possible with JPA-RS, how easy it is and howto setup your own EclipseLink REST service." Clustering ODI11g for High-Availability Part 1: Introduction and Architecture | Richard Yeardley "JEE agents can be deployed alongside, or instead of, standalone agents," says Rittman Meade's Richard Yeardley. "But there is one key advantage in using JEE agents and WebLogic: when you deploy JEE agents as part of a WebLogic cluster they can be configured together to form a high availability cluster." Learn more in Yeardley's extensive post. 2012 IOUG Virtualization SIG – Online Symposium on Nov 7 and Nov 8 | Kai Yu Oracle ACE Director Kai Yu shares information on this week's IOUG Virtualization SIG online event. Does that make it a virtual virtualization event? Thought for the Day "If McDonalds were run like a software company, one out of every hundred Big Macs would give you food poisoning — and the response would be, 'We’re sorry, here’s a coupon for two more.'" — Mark Minasi Source: SoftwareQuotes.com

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• MINSCN?Cache Fusion Read Consistent

  - by Liu Maclean(???)

  ????? ???Ask Maclean Home ???  RAC ? Past Image PI????, ?????????,???11.2.0.3 2 Node RAC??????????: SQL> select * from v$version; BANNER -------------------------------------------------------------------------------- Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production PL/SQL Release 11.2.0.3.0 - Production CORE 11.2.0.3.0 Production TNS for Linux: Version 11.2.0.3.0 - Production NLSRTL Version 11.2.0.3.0 - Production SQL> select * from global_name; GLOBAL_NAME -------------------------------------------------------------------------------- www.oracledatabase12g.com SQL> drop table test purge; Table dropped. SQL> alter system flush buffer_cache; System altered. SQL> create table test(id number); insert into test values(1); insert into test values(2); commit; /* ???? rowid??TEST????2????????? */ select dbms_rowid.rowid_block_number(rowid),dbms_rowid.rowid_relative_fno(rowid) from test; DBMS_ROWID.ROWID_BLOCK_NUMBER(ROWID) DBMS_ROWID.ROWID_RELATIVE_FNO(ROWID) ------------------------------------ ------------------------------------                                89233                                    1                                89233                                    1 SQL> alter system flush buffer_cache; System altered. Instance 1 Session A ??UPDATE??: SQL> update test set id=id+1 where id=1; 1 row updated. Instance 1 Session B ??x$BH buffer header?? ?? ??Buffer??? SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0;      STATE CR_SCN_BAS ---------- ----------          1          0          3    1227595 X$BH ??? STATE????Buffer???, ???????: STATE NUMBER KCBBHFREE 0 buffer free KCBBHEXLCUR 1 buffer current (and if DFS locked X) KCBBHSHRCUR 2 buffer current (and if DFS locked S) KCBBHCR 3 buffer consistant read KCBBHREADING 4 Being read KCBBHMRECOVERY 5 media recovery (current & special) KCBBHIRECOVERY 6 Instance recovery (somewhat special) ????????????? : state =1 Xcurrent ? state=2 Scurrent ? state=3 CR ??? Instance 2  ?? ????????????? ,???? gc current block 2 way  ??Current Block ??? Instance 2, ?? Instance 1 ??”Current Block” Convert ? Past Image: Instance 2 Session C SQL> update test set id=id+1 where id=2; 1 row updated. Instance 2 Session D SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0; STATE CR_SCN_BAS ---------- ---------- 1 0 3 1227641 3 1227638 STATE =1 ?Xcurrent block???? Instance 2 , ??? Instance 1 ??? GC??: Instance 1 Session B SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0;      STATE CR_SCN_BAS ---------- ----------          3    1227641          3    1227638          8          0          3    1227595 ???????, ??????Instance 1??session A????TEST??SELECT??? ,????? 3? State=3?CR ? ??????1?: Instance 1 session A ?????UPDATE? session SQL> alter session set events '10046 trace name context forever,level 8:10708 trace name context forever,level 103: trace[rac.*] disk high'; Session altered. SQL> select * from test;         ID ----------          2          2 select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0;       STATE CR_SCN_BAS ---------- ----------          3    1227716          3    1227713          8          0 ?????????v$BH ????CR????,?????SELECT??? CR????????,???????? ?????????? ??X$BH?????? , ?????CR??SCN Version???: 1227641?1227638?1227595, ?SELECT?????? 2???SCN version?CR? 1227716? 1227713 ???, Oracle????????? ?????????SELECT??????event 10708? rac.*???TRACE,??????TRACE??: PARSING IN CURSOR #140444679938584 len=337 dep=1 uid=0 oct=3 lid=0 tim=1335698913632292 hv=3345277572 ad='bc0e68c8' sqlid='baj7tjm3q9sn4' SELECT /* OPT_DYN_SAMP */ /*+ ALL_ROWS IGNORE_WHERE_CLAUSE NO_PARALLEL(SAMPLESUB) opt_param('parallel_execution_enabled', 'false') NO_PARALLEL_INDEX(SAMPLESUB) NO_SQL_TUNE */ NVL(SUM(C1),0), NVL(SUM(C2),0) FROM (SELECT /*+ NO_PARALLEL("TEST") FULL("TEST") NO_PARALLEL_INDEX("TEST") */ 1 AS C1, 1 AS C2 FROM "SYS"."TEST" "TEST") SAMPLESUB END OF STMT PARSE #140444679938584:c=1000,e=27630,p=0,cr=0,cu=0,mis=1,r=0,dep=1,og=1,plh=1950795681,tim=1335698913632252 EXEC #140444679938584:c=0,e=44,p=0,cr=0,cu=0,mis=0,r=0,dep=1,og=1,plh=1950795681,tim=1335698913632390 *** 2012-04-29 07:28:33.632 kclscrs: req=0 block=1/89233 *** 2012-04-29 07:28:33.632 kclscrs: bid=1:3:1:0:7:80:1:0:4:0:0:0:1:2:4:1:26:0:0:0:70:1a:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:4:3:2:1:2:0:3f:0:1c:86:2d:4:0:0:0:0:a2:3c:7c:b:70:1a:0:0:0:0:1:0:7a:f8:76:1d:1:2:dc:5:a9:fe:17:75:0:0:0:0:0:0:0:0:0:0:0:0:63:e5:0:0:0:0:0:0:10:0:0:0 2012-04-29 07:28:33.632578 : kjbcrc[0x15c91.1 76896.0][9] 2012-04-29 07:28:33.632616 : GSIPC:GMBQ: buff 0xba1e8f90, queue 0xbb79f278, pool 0x60013fa0, freeq 1, nxt 0xbb79f278, prv 0xbb79f278 2012-04-29 07:28:33.632634 : kjbmscrc(0x15c91.1)seq 0x2 reqid=0x1c(shadow 0xb4bb4458,reqid x1c)mas@2(infosz 200)(direct 1) 2012-04-29 07:28:33.632654 : kjbsentscn[0x0.12bbc1][to 2] 2012-04-29 07:28:33.632669 : GSIPC:SENDM: send msg 0xba1e9000 dest x20001 seq 24026 type 32 tkts xff0000 mlen x17001a0 2012-04-29 07:28:33.633385 : GSIPC:KSXPCB: msg 0xba1e9000 status 30, type 32, dest 2, rcvr 1 *** 2012-04-29 07:28:33.633 kclwcrs: wait=0 tm=689 *** 2012-04-29 07:28:33.633 kclwcrs: got 1 blocks from ksxprcv WAIT #140444679938584: nam='gc cr block 2-way' ela= 689 p1=1 p2=89233 p3=1 obj#=76896 tim=1335698913633418 2012-04-29 07:28:33.633490 : kjbcrcomplete[0x15c91.1 76896.0][0] 2012-04-29 07:28:33.633510 : kjbrcvdscn[0x0.12bbc1][from 2][idx 2012-04-29 07:28:33.633527 : kjbrcvdscn[no bscn <= rscn 0x0.12bbc1][from 2] *** 2012-04-29 07:28:33.633 kclwcrs: req=0 typ=cr(2) wtyp=2hop tm=689 ??TRACE???? ?????????TEST??????, ???????Dynamic Sampling?????,???????TEST?? CR???,???????’gc cr block 2-way’ ??: 2012-04-29 07:28:33.632654 : kjbsentscn[0x0.12bbc1][to 2] 12bbc1= 1227713  ???X$BH????CR???,kjbsentscn[0x0.12bbc1][to 2] ????? ? Instance 2 ???SCN=12bbc1=1227713   DBA=0x15c91.1 76896.0 ?  CR Request(obj#=76896) ??kjbrcvdscn????? [no bscn <= rscn 0x0.12bbc1][from 2] ,??? ??receive? SCN Version =12bbc1 ???Best Version CR Server Arch ??????????????????SELECT??: PARSING IN CURSOR #140444682869592 len=18 dep=0 uid=0 oct=3 lid=0 tim=1335698913635874 hv=1689401402 ad='b1a188f0' sqlid='c99yw1xkb4f1u' select * from test END OF STMT PARSE #140444682869592:c=4999,e=34017,p=0,cr=7,cu=0,mis=1,r=0,dep=0,og=1,plh=1357081020,tim=1335698913635870 EXEC #140444682869592:c=0,e=23,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,plh=1357081020,tim=1335698913635939 WAIT #140444682869592: nam='SQL*Net message to client' ela= 7 driver id=1650815232 #bytes=1 p3=0 obj#=0 tim=1335698913636071 *** 2012-04-29 07:28:33.636 kclscrs: req=0 block=1/89233 *** 2012-04-29 07:28:33.636 kclscrs: bid=1:3:1:0:7:83:1:0:4:0:0:0:1:2:4:1:26:0:0:0:70:1a:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:0:4:3:2:1:2:0:2:0:1c:86:2d:4:0:0:0:0:a2:3c:7c:b:70:1a:0:0:0:0:1:0:7d:f8:76:1d:1:2:dc:5:a9:fe:17:75:0:0:0:0:0:0:0:0:0:0:0:0:63:e5:0:0:0:0:0:0:10:0:0:0 2012-04-29 07:28:33.636209 : kjbcrc[0x15c91.1 76896.0][9] 2012-04-29 07:28:33.636228 : GSIPC:GMBQ: buff 0xba0e5d50, queue 0xbb79f278, pool 0x60013fa0, freeq 1, nxt 0xbb79f278, prv 0xbb79f278 2012-04-29 07:28:33.636244 : kjbmscrc(0x15c91.1)seq 0x3 reqid=0x1d(shadow 0xb4bb4458,reqid x1d)mas@2(infosz 200)(direct 1) 2012-04-29 07:28:33.636252 : kjbsentscn[0x0.12bbc4][to 2] 2012-04-29 07:28:33.636358 : GSIPC:SENDM: send msg 0xba0e5dc0 dest x20001 seq 24029 type 32 tkts xff0000 mlen x17001a0 2012-04-29 07:28:33.636861 : GSIPC:KSXPCB: msg 0xba0e5dc0 status 30, type 32, dest 2, rcvr 1 *** 2012-04-29 07:28:33.637 kclwcrs: wait=0 tm=865 *** 2012-04-29 07:28:33.637 kclwcrs: got 1 blocks from ksxprcv WAIT #140444682869592: nam='gc cr block 2-way' ela= 865 p1=1 p2=89233 p3=1 obj#=76896 tim=1335698913637294 2012-04-29 07:28:33.637356 : kjbcrcomplete[0x15c91.1 76896.0][0] 2012-04-29 07:28:33.637374 : kjbrcvdscn[0x0.12bbc4][from 2][idx 2012-04-29 07:28:33.637389 : kjbrcvdscn[no bscn <= rscn 0x0.12bbc4][from 2] *** 2012-04-29 07:28:33.637 kclwcrs: req=0 typ=cr(2) wtyp=2hop tm=865 ???, “SELECT * FROM TEST”??????’gc cr block 2-way’??:2012-04-29 07:28:33.637374 : kjbrcvdscn[0x0.12bbc4][from 2][idx 2012-04-29 07:28:33.637389 : kjbrcvdscn[no bscn ??Foreground Process? Remote LMS??got?? SCN=1227716 Version?CR, ??? ?????X$BH ?????scn??? ??????????Instance 1????2?SCN???CR?, ???????????Instance 1 Buffer Cache?? ??SCN Version ???CR ??????? ?????????: SQL> alter system set "_enable_minscn_cr"=false scope=spfile; System altered. SQL> alter system set "_db_block_max_cr_dba"=20 scope=spfile; System altered. SQL> startup force; ORA-32004: obsolete or deprecated parameter(s) specified for RDBMS instance ORACLE instance started. Total System Global Area 1570009088 bytes Fixed Size 2228704 bytes Variable Size 989859360 bytes Database Buffers 570425344 bytes Redo Buffers 7495680 bytes Database mounted. Database opened. ???? “_enable_minscn_cr”=false ? “_db_block_max_cr_dba”=20 ???RAC????, ??????: ?Instance 2 Session C ?update??????? ?????Instance 1 ????? ,????Instance 1?Request CR SQL> update test set id=id+1 where id=2; -- Instance 2 1 row updated. SQL> select * From test; -- Instance 1 ID ---------- 1 2 ??? Instance 1? X$BH?? select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0;  STATE CR_SCN_BAS ---------- ---------- 3 1273080 3 1273071 3 1273041 3 1273039 8 0 SQL> update test set id=id+1 where id=3; 1 row updated. SQL> select * From test; ID ---------- 1 2 SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0; STATE CR_SCN_BAS ---------- ---------- 3 1273091 3 1273080 3 1273071 3 1273041 3 1273039 8 0 ................... SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0; STATE CR_SCN_BAS ---------- ---------- 3 1273793 3 1273782 3 1273780 3 1273769 3 1273734 3 1273715 3 1273691 3 1273679 3 1273670 3 1273643 3 1273635 3 1273623 3 1273106 3 1273091 3 1273080 3 1273071 3 1273041 3 1273039 3 1273033 19 rows selected. SQL> select state,cr_scn_bas from x$bh where file#=1 and dbablk=89233 and state!=0; STATE CR_SCN_BAS ---------- ---------- 3 1274993 ????? ???? “_enable_minscn_cr”(enable/disable minscn optimization for CR)=false ? “_db_block_max_cr_dba”=20 (Maximum Allowed Number of CR buffers per dba) 2? ??? ????? Instance 1 ??????????? ?? 19????CR?? “_enable_minscn_cr”?11g??????????,???Oracle????CR????SCN,?Foreground Process Receive????????????(SCN??)?SCN Version CR Block??????CBC?? SCN??????CR? , ?????????Buffer Cache??????? ????SCN Version?CR????,????? ?????????? ?????Snap_Scn ?? SCN?? ?????????Current SCN, ??????CR??????????????????????, ????Buffer Cache? ?????????? CR?????????, ?????? “_db_block_max_cr_dba” ???????, ???????????20 ,??????Buffer Cache?????19????CR?; ???”_db_block_max_cr_dba” ???????6 , ?????Buffer cache????????CR ???????6?? ??”_enable_minscn_cr” ??CR???MINSCN ??????, ?????????CR???????, ????? Foreground Process??????CR Request , ?? Holder Instance LMS ?build?? BEST CR ??, ?????????

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• Standards Corner: Preventing Pervasive Monitoring

  - by independentid

   Phil Hunt is an active member of multiple industry standards groups and committees and has spearheaded discussions, creation and ratifications of industry standards including the Kantara Identity Governance Framework, among others. Being an active voice in the industry standards development world, we have invited him to share his discussions, thoughts, news & updates, and discuss use cases, implementation success stories (and even failures) around industry standards on this monthly column. Author: Phil Hunt On Wednesday night, I watched NBC’s interview of Edward Snowden. The past year has been tumultuous one in the IT security industry. There has been some amazing revelations about the activities of governments around the world; and, we have had several instances of major security bugs in key security libraries: Apple's ‘gotofail’ bug  the OpenSSL Heartbleed bug, not to mention Java’s zero day bug, and others. Snowden’s information showed the IT industry has been underestimating the need for security, and highlighted a general trend of lax use of TLS and poorly implemented security on the Internet. This did not go unnoticed in the standards community and in particular the IETF. Last November, the IETF (Internet Engineering Task Force) met in Vancouver Canada, where the issue of “Internet Hardening” was discussed in a plenary session. Presentations were given by Bruce Schneier, Brian Carpenter,  and Stephen Farrell describing the problem, the work done so far, and potential IETF activities to address the problem pervasive monitoring. At the end of the presentation, the IETF called for consensus on the issue. If you know engineers, you know that it takes a while for a large group to arrive at a consensus and this group numbered approximately 3000. When asked if the IETF should respond to pervasive surveillance attacks? There was an overwhelming response for ‘Yes'. When it came to 'No', the room echoed in silence. This was just the first of several consensus questions that were each overwhelmingly in favour of response. This is the equivalent of a unanimous opinion for the IETF. Since the meeting, the IETF has followed through with the recent publication of a new “best practices” document on Pervasive Monitoring (RFC 7258). This document is extremely sensitive in its approach and separates the politics of monitoring from the technical ones. Pervasive Monitoring (PM) is widespread (and often covert) surveillance through intrusive gathering of protocol artefacts, including application content, or protocol metadata such as headers. Active or passive wiretaps and traffic analysis, (e.g., correlation, timing or measuring packet sizes), or subverting the cryptographic keys used to secure protocols can also be used as part of pervasive monitoring. PM is distinguished by being indiscriminate and very large scale, rather than by introducing new types of technical compromise. The IETF community's technical assessment is that PM is an attack on the privacy of Internet users and organisations. The IETF community has expressed strong agreement that PM is an attack that needs to be mitigated where possible, via the design of protocols that make PM significantly more expensive or infeasible. Pervasive monitoring was discussed at the technical plenary of the November 2013 IETF meeting [IETF88Plenary] and then through extensive exchanges on IETF mailing lists. This document records the IETF community's consensus and establishes the technical nature of PM. The draft goes on to further qualify what it means by “attack”, clarifying that  The term is used here to refer to behavior that subverts the intent of communicating parties without the agreement of those parties. An attack may change the content of the communication, record the content or external characteristics of the communication, or through correlation with other communication events, reveal information the parties did not intend to be revealed. It may also have other effects that similarly subvert the intent of a communicator.  The past year has shown that Internet specification authors need to put more emphasis into information security and integrity. The year also showed that specifications are not good enough. The implementations of security and protocol specifications have to be of high quality and superior testing. I’m proud to say Oracle has been a strong proponent of this, having already established its own secure coding practices. 

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• EPM troubleshooting Utilities

  - by THE

  (in via Maurice) "Are you keeping up-to-date with the latest troubleshooting utilities introduced from EPM 11.1.2.2? These are typically not described in product documentation, so you might miss references to them. The following five utilities may be run from the command line.(1) Deployment Report was introduced with EPM 11.1.2.2 (11 April 2012). It details logical web addresses, web servers, application ports, database connections, user directories, database repositories configured for the EPM system, data directories used by EPM system products, instance directories, FMW homes, deployment distory, et cetera. It also helps to keep you honest about whether you made changes to the system and at what times! Download Shared Services patch 13530721 to get the backported functionality in EPM 11.1.2.1. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/epmsys_registry.sh report deployment (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\epmsys_registry.bat report deployment (on Microsoft Windows). The output is saved under \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\deployment_report.html (2) Log Analysis has received more "press". It was released with EPM 11.1.2.3 and helps the user to slice and dice EPM logs. It has many parameters which are documented when run without parameters, when run with the -h parameter, or in the 'Readme' file. It has also been released as a standalone utility for EPM 11.1.2.3 and earlier versions. (Sign in to  My Oracle Support, click the 'Patches & Updates' tab, enter the patch number 17425397, and click the Search button. Download the appropriate platform-specific zip file, unzip, and read the 'Readme' file. Note that you must provide a proper value to a JAVA_HOME environment variable [pointer to the mother directory of the Java /bin subdirectory] in the loganalysis.bat | .sh file and use the -d parameter when running standalone.) Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/loganalysis.sh -h (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\loganalysis.bat -h (on Microsoft Windows). The output is saved under the \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\ subdirectory. (3) The Registry Cleanup command may be used (without fear!) to clean up various corruptions which can  affect the Hyperion (database-based) Repository. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/registry-cleanup.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\registry-cleanup.bat (on Microsoft Windows). The actions are described on the command line. (4) The Remove Instance Command is only used if there are two or more instances configured on one computer and one of those should be deleted. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/remove-instance.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\remove-instance.bat (on Microsoft Windows). (5) The Reset Configuration Tool was introduced with EPM 11.1.2.2. It nullifies Shared Services Hyperion Registry settings so that a service may be reconfigured. You may locate the values to substitute for <product> or <task> by scanning registry.html (generated by running epmsys_registry.bat | .sh). Find productNAME in INSTANCE_TASKS_CONFIGURATION and SYSTEM_TASKS_CONFIGURATION nodes and identify tasks by property pairs that have values of 'Configurated' or 'Pending'. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/resetConfigTask.sh -product <product> -task <task> (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\resetConfigTask.bat -product <product> -task <task> (on Microsoft Windows). "Thanks to Maurice for this collection of utilities.

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