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• Advanced Linux file permission question (ownership change during write operation)

  - by Kent

  By default the umask is 0022: usera@cmp$ touch somefile; ls -l total 0 -rw-r--r-- 1 usera usera 0 2009-09-22 22:30 somefile The directory /home/shared/ is meant for shared files and should be owned by root and the shared group. Files created here by usern (any user) are automatically owned by the shared group. There is a cron-job taking care of changing owning user and owning group (of any moved files) once per day: usera@cmp$ cat /etc/cron.daily/sharedscript #!/bin/bash chown -R root:shared /home/shared/ chmod -R 770 /home/shared/ I was writing a really large file to the shared directory. It had me (usera) as owning user and the shared group as group owner. During the write operation the cron job was run, and I still had no problem completing the write process. You see. I thought this would happen: I am writing the file. The file permissions and ownership data for the file looks like this: -rw-r--r-- usera shared The cron job kicks in! The chown line is processed and now the file is owned by the root user and the shared group. As the owning group only has read access to the file I get a file write error! Boom! End of story. Why did the operation succeed? A link to some kind of reference documentation to back up the reason would be very welcome (as I could use it to study more details).

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• AWS document on number of databases allowed on an Amazon RDS instance

  - by user35042

  At the Amazon RDS FAQ there is the question "What is a database instance (DB Instance)?". The entire answer (as of mid-June 2012) is: You can think of a DB Instance as a database environment in the cloud with the compute and storage resources you specify. You can create and delete DB Instances, define/refine infrastructure attributes of your DB Instance(s), and control access and security via the AWS Management Console, Amazon RDS APIs, and Command Line Tools. Multiple MySQL databases or SQL Server databases (up to 30) or Oracle database schemas can be created on a given DB Instance. The last part of that quote, "Multiple MySQL databases or SQL Server databases (up to 30) Oracle database schemas" I interpret to mean that you can have an "unlimited" number of databases on an RDS MySQL or Oracle instance but only 30 databases on an MS SQL Server instance ("unlimited" meaning not limited by the RDS infrastructure itself). This was asked in the Stackoverflow question Does Amazon RDS support multiple databases per instance?. The answer quoted an older version of the FAQ. What I am looking for is an Amazon document that clarifies this question, or else someone who has experience using Amazon RDS who can attest what the situation actually is.

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• Cannot write samba shares

  - by Batsu

  Running samba 3.5 on Red Hat Enterprise 6.1 I'm having issues sharing two folders. Here is the output of testparm: [global] workgroup = DOMAINNAME server string = Samba Server Version %v interfaces = lo, eth1 bind interfaces only = Yes map to guest = Bad User log file = /var/log/samba/log.%m max log size = 50 idmap uid = 16777216-33554431 idmap gid = 16777216-33554431 hosts allow = 10.50.183.48, 10.50.184.41, 10.50.184.199, 10.50.183.160, 127.0.0.1 hosts deny = 0.0.0.0/0 cups options = raw [test] comment = test folder path = /usr/local/samba valid users = claudio write list = claudio force user = claudio read only = No create mask = 0775 directory mask = 0775 [test2] comment = another test path = /home/claudio/tst valid users = claudio write list = claudio force user = claudio read only = No create mask = 0775 From the Windows XP machine I'm connecting from I'm able to read test but not write, while for test2 I can't even access the folder (though I can see it listed). ls -l /usr/local ... drwxrwxrwx. 2 claudio claudio 4096 Dec 3 10:39 samba ... ls -l /user/local/samba total 32 -rwxrwxrwx. 1 claudio claudio 9 Nov 29 16:26 asd.txt -rwxrwxrwx. 1 claudio claudio 728 Dec 3 10:16 out.txt ... ls -l /home/claudio/ ... drwxrwxr-x. 2 claudio claudio 4096 Dec 3 09:57 tst ... ls -l /home/claudio/tst total 4 -rw-rw-r--. 1 claudio claudio 4 Dec 3 09:57 asd.txt Any suggestion?

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• tomcat 'document base does not exist' error (but it does)

  - by SpliFF

  Gentoo / Tomcat 6 INFO: Starting Servlet Engine: Apache Tomcat/6.0.20 Sep 8, 2009 10:34:51 AM org.apache.catalina.core.StandardContext resourcesStart SEVERE: Error starting static Resources java.lang.IllegalArgumentException: Document base /www/rivervalley/site does not exist or is not a readable directory at org.apache.naming.resources.FileDirContext.setDocBase(Unknown Source) at org.apache.catalina.core.StandardContext.resourcesStart(Unknown Source) at org.apache.catalina.core.StandardContext.start(Unknown Source) at org.apache.catalina.core.ContainerBase.start(Unknown Source) at org.apache.catalina.core.StandardHost.start(Unknown Source) at org.apache.catalina.core.ContainerBase.start(Unknown Source) oh really? then how come: ls -la /www/rivervalley/site/ drwxr-xr-x 12 tomcat tomcat 4096 Sep 8 09:56 . drwxr-xr-x 16 tomcat tomcat 4096 Jun 29 16:22 .. -rwxr--r-- 1 tomcat tomcat 520 Jul 3 02:15 Application.cfm drwxr-xr-x 2 tomcat tomcat 4096 Sep 8 09:56 WEB-INF and ... tomcat 18916 1.0 5.5 1159188 167892 ? Ssl 10:37 0:11 /opt/sun-jdk-1.5.0.18/bin/java -Djava.util.loggin Hell, ANY account can read that directory so the claim is utter nonsense. What else can cause this? Here's my relevant server.xml section: <Host name="rivervalley" appBase="webapps" unpackWARs="false" autoDeploy="false" xmlValidation="false" xmlNamespaceAware="false"> <Context path="" docBase="/www/rivervalley/site" /> </Host>

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• Flash Backed Write Cache (FBWC) without capacitor pack

  - by Martyn

  I brought a HP Smart Array P410 controller and it is installed and working fine in a HP Prolient Microserver with 4 drives in two RAID 1 arrays. I didn’t realise however that it came without any cache so would only work by directly writing straight to the disk, and the performance was horrible. So I then brought the 512MB Flash Backed Write Cache (FBWC) memory module as I was under the impression that with FBWC I would not need a battery. I got this idea from a forum post. "What do you guys think of the choice between 'BBWC' (battery backed write cache) and 'FBWC' (flash backed write cache)? The flashed based ones use non-volitile memory so need no battery." After installing the cache module however the server pretty much won’t boot. The P410 has a flashing amber light on it, and from the manual that doesn’t sound good. I’ve managed to get to the on board BIOS once and even managed to get to boot to the HP Array Configuration Utility (ACU) CD once, but every other time the Server continuingly reboots once it get to the POST screen and reads ARRAY INITILIZING %%%. The one time I reached the ACU, it reported a problem with the Cache Module. To me, it seems like the cache module is faulty, however the supplier tells me “Do you have an FBWC battery pack, p/n 587324-001, because that is required for the cache to work. If you have it, please complete an RMA form and we'll send a replacement / credit.” Does this sound right to you? I’ve been ordering the parts from the US and I don’t want to spend $77 + $40 p&p on a battery, wait a week for the shipping to find the card is faulty, and I don’t want to send back a working card?

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• IIS7.5 - about app pool ID's and folder read/write access

  - by merk

  I did some searching and it looks like for each app pool, there should be an account created called IIS APPPOOL\AppPoolName - however i can see no such account when i try to modify the permissions on a folder to give that app write access. The closest I have found is the IIS_IUSRS group. Now, if i go into that group and look at the members, i see several IIS APPPOOL\PoolName members. But where are these members coming from? Why don't they show up under the users? And why can't i add a specific one to a folder? It doesn't make sense to me to add the IIS_IUSRS group to a folder since they gives every site access to the folder. To be more specific, I'm setting up wordpress and it unfortunately wants write access to the root folder. So i want to restrict it as much a possible. I was trying to figure out how to set it so that the WP root folder has write access only for the ID that the blog's app pool is running under. When i drill down into the IIS_IUSRS group, i do not see the app pool for the blog listed there. The settings for the blog's app pool are: No managed code, Classic, ApplicationPoolIdentity, and it's named 'blog' So any explanations regarding these users that are created for the app pools, and why the blog doesn't seem to belong to the iusrs group? thanks

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• How to write rules for persistent net names?

  - by ndemou

  I know that a process generates persistent network card names based on rules found in /lib/udev/rules.d/75-persistent-net-generator.rules. I also know how to completely disable this process with a simple echo '#' > /etc/udev/rules.d/75-persistent-net-generator.rules but I've read that I "could also write my own rules file to give the interface a name — the persistent rules generator ignores the interface if a name has already been set" (/etc/udev/rules.d/README confirms that this is possible). Do you have any pointers to documentation about how to write such rules? (I mostly care about Debian/Ubuntu and a bit less for CentOS) As a specific example of why I want to write custom rules: I have two identical servers with one onboard LAN and one PCI LAN. In case of HW failure I want to be able to move disks from HW#1 to HW#2 and it's important for eth0 to continue pointing to the onboard card and eth1 to the PCI card (no one wants to mess with cabling in the middle of a HW failure panic). My current workaround works but is a lot of work[1] so I wonder if writing custom rules would allow me to express something simple like this: cards with MAC A or B should be named eth0 cards with MAC C or D should be named eth1 follow default naming scheme for anything else [1] install the OS in HW#1 and keep a copy of /etc/udev/rules.d/70-persistent-net.rules. Move the disks to HW#2 and keep a second copy of the same file. Concatenate the two copies and manually edit the NAME="ethX" part. Replace /etc/udev/rules.d/70-persistent-net.rules with my version. Finally disable auto-creation of a new 70-persistent-net.rules using echo '#' > /etc/udev/rules.d/75-persistent-net-generator.rules

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• IIS 6 Denies access to the default document

  - by Jim

  I've got Windows Server 2k3 with IIS6 hosting a couple ASP.NET MVC 2 applications (.NET 4), all in the Default Web Site. Most of them simply use Integrated authentication, but a couple use forms as well. All the applications work properly and are correctly accessible. The problem I'm trying to resolve is access to the default document. It is currently specified as index.htm. Both index.htm and the Default Web Site are configured to allow anonymous access (with none of the authenticated acces boxes checked). However, access is denied to the file. Accessing via server.domain.tld/ and server.domain.tld/index.htm both yield 401 errors. However, server.domain.tld/default.htm (file does not exist) properly returns a 404. If I alter the file security on index.htm to allow integrated authentication, then requesting /index.htm directly works properly for users with domain accounts, but anonymous users get a login prompt/401. How can I configure IIS to allow all users to view index.htm via server.domain.tld/?

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• Write once, read many (WORM) using Linux file system

  - by phil_ayres

  I have a requirement to write files to a Linux file system that can not be subsequently overwritten, appended to, updated in any way, or deleted. Not by a sudo-er, root, or anybody. I am attempting to meet the requirements of the financial services regulations for recordkeeping, FINRA 17A-4, which basically requires that electronic documents are written to WORM (write once, read many) devices. I would very much like to avoid having to use DVDs or expensive EMC Centera devices. Is there a Linux file system, or can SELinux support the requirement for files to be made complete immutable immediately (or at least soon) after write? Or is anybody aware of a way I could enforce this on an existing file system using Linux permissions, etc? I understand that I can set readonly permissions, and the immutable attribute. But of course I expect that a root user would be able to unset those. I considered storing data to small volumes that are unmounted and then remounted read-only, but then I think that root could still unmount and remount as writable again. I'm looking for any smart ideas, and worst case scenario I'm willing to do a little coding to 'enhance' an existing file system to provide this. Assuming there is a file system that is a good starting point. And put in place a carefully configured Linux server to act as this type of network storage device, doing nothing else. After all of that, encryption on the files would be useful too!

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• Print job leaves queue but document isn't printed

  - by midnightstar

  I'm dealing with an HP Deskjet F380 All-in-One printer. It's connected via USB to a desktop running Windows 7 Enterprise x64. If I attempt to print something like a web page or a word document, the print job will show up in the print queue and the printer would stir. By stir, I mean, it would seem to prepare itself to print. However, the print job would then leave queue (I'm thinking the computer sees it as completed) and the printer would never actually print anything. However I went into Printers and Devices under the Windows start menu, into printer properties, and print a test page, the test page would print out successfully. I attempted to uninstall and re-install the printer drivers for the printer, but the printer would continue the same behavior afterwards. I also connected the printer to another computer and the printer will print just about anything. I also checked to make sure that the computer the printer needs to be connected to was update to date as far as the OS. The machine is fully up to date. I played with the way the computer handles printer spooling. Under the printer properties, under the "Advanced" tab, I had the print job print directly to the printer. In all these instances, the same behavior continues. I've restarted the printer spooling service. I've also gone under C:\Windows\System32\spool\PRINTERS and deleted files that were sitting in the folder. I have ran SFC /scannnow and the system found no errors in the system's integrity. I had the computer and printer make a cold reboot individually. The only lead I really have going for me is that since the printer prints on other PCs, I can only assume that there is something wrong with the way the PC is configured.

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• Set document root for external subdomain (A Record) via htaccess

  - by 1nsane

  I have a managed server (unable to control apache settings) with the default document root of: /var/www I have a web app running in: /var/www/subdomains/app/webroot I have a dedicated domain managed by the host that has the aforementioned webroot which works perfectly. I would like to allow externally provisioned domains to point to the server/web app via A Record config. If I access the site via IP, it takes me to the index located in /var/www. I would like to configure the .htaccess in my /var/www directory to rewrite requests from the external subdomain to the /var/www/subdomains/app/webroot directory. I've done so using the following rules: RewriteCond %{HTTP_HOST} external\.domain\.com$ [NC] RewriteRule ^(.*)$ /var/www/subdomains/app/webroot/index.php?url=$1 [L,QSA] When accessing external.domain.com, the app loads properly, but the paths to things like CSS files, images, etc. are prefixed with "/subdomains/app/", causing broken links. I've tried changing the RewriteBase (both in /var/www and /var/www/subdomains/app/webroot), as I believe that's what it's designed for - but no luck. Any ideas? FYI the app is built on CakePHP. Thanks

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• Writing Content Between Firefox Tabs

  - by GregH

  I am trying to write some values that I extract from a page (via JS/JQuery) opened in a tab in Firefox, to another opened page in a different tab within Firefox. Is this possible? Basically, I am trying to write some values I extract to a Google document that I have open in a different tab. I can see the "document" value in the DOM for my Google Document is something like: Doc?docid=0AQyS4r3XWCQ7ZGZ3dnE2OHNfMTNmcHE2OHAzMg&hl=en Can I just write to that document?

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• Java saying XML Document Not Well Formed

  - by Pyroclastic

  Hey all. Java's XML parser seems to be thinking that my XML document is not well formed following the root element, but I've validated it with several tools and they all disagree. It's probably an error in my code rather than in the document itself, I'd really appreciate any help you all could offer me. Here is my Java method: private void loadFromXMLFile(File f) throws ParserConfigurationException, IOException, SAXException { File file = f; DocumentBuilderFactory dbf = DocumentBuilderFactory.newInstance(); DocumentBuilder db; Document doc = null; db = dbf.newDocumentBuilder(); doc = db.parse(file); doc.getDocumentElement().normalize(); String desc = ""; String due = ""; String comment = ""; NodeList tasksList = doc.getElementsByTagName("task"); for (int i = 0; i < tasksList.getLength(); i++) { NodeList attributes = tasksList.item(i).getChildNodes(); for (int j = 0; i < attributes.getLength(); j++) { Node attribute = attributes.item(i); if (attribute.getNodeName() == "description") { desc = attribute.getTextContent(); } if (attribute.getNodeName() == "due") { due = attribute.getTextContent(); } if (attribute.getNodeName() == "comment") { comment = attribute.getTextContent(); } tasks.add(new Task(desc, due, comment)); } desc = ""; due = ""; comment = ""; } } And here is the XML file I'm trying to load: <?xml version="1.0"?> <tasklist> <task> <description>Task 1</description> <due>Due date 1</due> <comment>Comment 1</comment> <completed>false</completed> </task> <task> <description>Task 2</description> <due>Due date 2</due> <comment>Comment 2</comment> <completed>false</completed> </task> <task> <description>Task 3</description> <due>Due date 3</due> <comment>Comment 3</comment> <completed>true</completed> </task> </tasklist> And here is the error message java is throwing for me: run: [Fatal Error] tasks.xml:28:3: The markup in the document following the root element must be well-formed. May 17, 2010 6:07:02 PM todolist.TodoListGUI SEVERE: null org.xml.sax.SAXParseException: The markup in the document following the root element must be well-formed. at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:239) at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:283) at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:208) at todolist.TodoListGUI.loadFromXMLFile(TodoListGUI.java:199) at todolist.TodoListGUI.(TodoListGUI.java:42) at todolist.Main.main(Main.java:25) BUILD SUCCESSFUL (total time: 19 seconds) For reference TodoListGUI.java:199 is doc = db.parse(file); If context is helpful to anyone here, I'm trying to write a simple GUI application to manage a todo list that can read and write to and from XML files defining the tasks. Any advice is appreciated!

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• Users suddenly missing write permissions to the root drive c within an active directory domain

  - by Kevin

  I'm managing an active directory single domain environment on some Windows Server 2008, Windows Server 2008 R2 and Windows Server 2012 machines. Since a few weeks I got a strange issue. Some users (not all!) report that they cannot any longer save, copy or write files to the root drive c, whether on their clients (vista, win 7) nor via remote desktop connection on a Windows Server 2008 machine. Even running programs that require direct write permissions to the root drive without administrator permissions fail to do so since then. The affected users have local administrator permissions. The question I'm facing now is: What caused this change of system behavior? Why did this happen? I didn't find out yet. What was the last thing I did before it happened? The last action that was made before it happened was the rollout of a GPO containing network drive mappings for the users depending on their security group membership. All network drives are located on a linux server with samba enabled. We did not change any UAC settings, and they have always been activated. However I can't imagine that rolling out this GPO caused the problem. Has anybody faced an issue like that? Just in case: I know that it is for a specific reason that an user without administrative privileges is prevented from writing to the root drive since windows vista and the implementation of UAC. I don't think that those users should be able to write to drive c, but I try to figure out why this is happening and a few weeks ago this was still working. I also know that a user who is a member of the local administrators group does not execute anything with administrator permissions per default unless he or she executes a program with this permissions. What did I do yet? I checked the permissions of the affected programs, the affected clients/server. Didn't find something special. I checked ALL of our GPOs if there exist any restrictions that could prevent the affected users from writing to the root drive. Did not find any settings. I checked the UAC settings of the affected users and compared those to other users that still can write to the root drive. Everything similar. I googled though the internet and tried to find someone who had a similar problem. Did not find one. Has anybody an idea? Thank you very much. Edit: The GPO that was rolled out does the following (Please excuse if the settings are not named exactly like that, I translated the settings into english): **Windows Settings -- Network Drive Mappings -- Drive N: -- General:** Action: Replace **Properties:** Letter: N Location: \\path-to-drive\drivename Re-Establish connection: deactivated Label as: Name_of_the_Share Use first available Option: deactivated **Windows Settings -- Network Drive Mappings -- Drive N: -- Public: Options:** On error don't process any further elements for this extension: no Run as the logged in user: no remove element if it is not applied anymore: no Only apply once: no **Securitygroup:** Attribute -- Value bool -- AND not -- 0 name -- domain\groupname sid -- sid-of-the-group userContext -- 1 primaryGroup -- 0 localGroup -- 0 **Securitygroup:** Attribute -- Value bool -- OR not -- 0 name -- domain\another-groupname sid -- sid-of-the-group userContext -- 1 primaryGroup -- 0 localGroup -- 0 Edit: The Error-Message of an affected users says the following: Due to an unexpected error you can't copy the file. Error-Code 0x80070522: The client is missing a required permission. The command icacls C: shows the following: NT-AUTORITY\SYSTEM:(OI)(CI)(F) PRE-DEFINED\Administrators:(OI)(CI)(F) computername\username:(OI)(CI)(F) A college just told me that also the primary domain-controller (PDC) changed from Windows Server 2008 to Windows Server 2012. That also may be a reason. Any suggestions?

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• UCM 11g is 4 days old!

  - by kyle.hatlestad

  Ok...so I missed posting a blog entry when UCM 11g and the entire ECM suite released on Tuesday. Hopefully you've already seen the announcements on any number of the Oracle ECM blogs out there such as ECM Alerts, Fusion ECM, bex huff, or C4. So I won't bore you with the same talking points like 179 million check-ins per day or 124 web site page hits per second. Instead, I thought I'd show some screenshots of the new features in UCM and URM 11g. WebLogic Server and Enterprise Manager So probably the biggest change in 11g is UCM and URM now run on top of the WebLogic Server application server. This is a huge step as ECM is now on a standard platform with the rest of Oracle Fusion Middleware which makes installation, configuration, and integration consistent among all the products. From a feature perspective, it's also beneficial because it's now integrated with Oracle Enterprise Manager. Enterprise Manager provides a lot of provisioning control over servers as well as performance monitoring and access to logs and debugging information. Desktop Integration Suite Desktop Integration Suite got a complete overhaul for 11g. It exposes a lot more features within Windows Explorer such as saved searches, workflow queue, and checked-out items. It also now support metadata pop-up screens to let users fill in additional metadata when they drag-n-drop files in! And the integration within Office applications has changed significantly by introducing a dedicated UCM menu to do open, save, compare, etc. Site Studio for External Applications In UCM Site Studio 10gR4, a major architectural shift was introduced which brought several new objects such as elements, region definitions, region templates, and placeholder definitions. This truly separated the content from the display and from the definition. It also allowed separation of the content from needing to be rendered on a complete Site Studio page. Well, the new Site Studio for External Applications takes advantage of that architecture and introduces pre-built tags and plug-ins to JDeveloper to allow to go from simply adding a content area to your web application page to building an entire web site, just like you would have done in Site Studio Designer. In addition to these changes, enhancements to the core Site Studio have been added as well. One of the big ones is called Designer Mode which allows power-users to bypass the standard rules defined by the placeholder definition or template and perform any number of additional actions. This reduces the need to go back to Site Studio Designer or JDeveloper to make more advanced changes to the site. Dashboards As part of the updated records management functionality in both UCM and URM, users can now set a dashboard view on their home page to surface common functions in a single view. It has pre-built "portlets" users can choose from to display and organize they way they want. Behind the scenes, these dashboards are stored as Content Folios. So the dashboards themselves are content items that can be revisioned and shared between users. And new dashboard portlets can be easily added (like the User Profile one in the screenshots) by getting a copy of an existing one, modifying the display, and then checking it in as a new one to select from. URM Interface Enhancements URM includes several new UI and usability enhancements in 11g. There is a new view for physical records, a place to configure "favorite" items to quickly get to, and new placement of the records management menu. BI Publisher Reports Records management in UCM and URM now offer reports generated through embedded BI Publisher. Templates are controlled by rich text files checked directly into the repository, so they can be easily modified. Other Features A new Inbound Refinery conversion option is available that does native Microsoft Office HTML conversion. If your IBR is on Windows and you have the native applications loaded, the IBR can use them to produce HTML. A new GUI template editor for Dynamic Converter is available. It's written in Java so is available through all the supported browsers and platforms. The original ActiveX based editor is also still available. The Component Manager interface has changed to help provide an easier and more descriptive way to enable core components that are installed along with UCM. All of the supported components are immediately available to turn on and do not have to be installed separately as in previous versions. My Downloads is located in the My Content Server menu and provides for easy download of client installs including Desktop Integration Suite and Site Studio Designer. Well, hopefully that gives you a taste for some of the new things in 11g. We're all pretty excited here at Oracle about all the new changes and enhancements. Over the next few months I hope to highlight some of these features more in-depth, so keep your eye out for those posts.

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• ¿Oficina sin papeles?

  - by [email protected]

  Recientemente hemos organizado un evento de Digitalización para mostrar algunos de los últimos productos de Oracle en éste área.Siempre tendemos a pensar que en España estamos retrasados en estas tecnologías y que el mercado no está preparado para eliminar el papel. En algunos casos es cierto, pero también nos hemos llevado sorpresas con clientes extremadamente avanzados en la gestión electrónica del papel.Para los clientes que no tienen una solución corporativa ya desplegada, nuestra oferta de Imaging les parece completa e integrada, porque les permite digitalizar el papel en el punto más cercano a su recepción y posteriormente realizar todo el trámite interno de forma digital.Este proceso es el que se muestra en la siguiente imágen: Sobre todo en el entorno financiero los clientes ya tienen grandes infraestructuras desplegadas (algunos con funcionalidades muy sofisticadas que han desarrollado a medida durante estos últimos años).En estos casos, su interés está centrado en 2 capacidades clave de nuestros productos: La digitalización distribuidaEl OCR inteligenteCuando ya disponemos de una infraestructura de digitalización centralizada, tenemos varios puntos de mejora con los que conseguir mayores ratios de ahorro en la gestión del papel. Uno de ellos es digitalizar en origen, de forma que ahorraremos en logística de desplazamiento y almacenamiento de papel (reducimos valijas) y en velocidad de arranque de los procesos (desde el momento de la recepción).El hecho de poder hacer esto sólo con un explorador de internet es muy novedoso para los clientes.El no instalar ninguna pieza de software de cliente parece que es un requisito que muchos clientes estaban demandando desde hace tiempo. De hecho, estamos realizando demos en vivo con un escáner del cliente (solo necesitamos el driver de windows para ese escáner). El resultado es sorprendente porque mostramos cómo: escaneamos con sólo un explorador de internet; el documento escaneado, con sus metadatos, se incorporan al gestor documental; y se dispara su workflow de aprobación.Hacer esto en segundos es algo que genera mucho interés en los clientes de cara a acelerar la gestión de muchos de sus trámites en papel.Por último, lo más novedoso de la oferta es el OCR inteligente. Hay quien ya tiene absolutamente operativas sus infraestructuras de digitalización con todas estas capacidades, y buscan un paso más allá con el reconocimiento inteligente de todos los metadatos posibles.El beneficio es rápido, claramente cuantificable y muy alto. El software de OCR inteligente se basa en lógica difusa y nos permite definir los umbrales de validación totalmente adecuados a nuestros factores de confianza. Es decir, configuramos el umbral para que cuando el software acepta un acierto tengamos la seguridad total de que dichos metadatos se han reconocido perfectamente. En caso contrario, el software lanza una validación manual.¿Qué pasa si conseguimos que para determinados documentos, el 40%, 50%, 60% o incluso el 70% u 80% de ellos fueran procesados 100% automáticamente?. El ahorro es inmenso, la reducción del tiempo de proceso también, y la integración con nuestras infraestructuras de digitalización es muy sencilla (basta con desviar unos cuantos documentos de un tipo concreto a Oracle Forms Recognition y evaluar el resultado).Os animo a que veáis estos productos y consigamos hacer realidad la reducción de papel.

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• A couple of nice features when using OracleTextSearch

  - by kyle.hatlestad

  If you have your UCM/URM instance configured to use the Oracle 11g database as the search engine, you can be using OracleTextSearch as the search definition. OracleTextSearch uses the advanced features of Oracle Text for indexing and searching. This includes the ability to specify metadata fields to be optimized for the search index, fast rebuilding, and index optimization. If you are on 10g of UCM, then you'll need to load the OracleTextSearch component that is available in the CS10gR35UpdateBundle component on the support site (patch #6907073). If you are on 11g, no component is needed. Then you specify the search indexer name with the configuration flag of SearchIndexerEngineName=OracleTextSearch. Please see the docs for other configuration settings and setup instructions. So I thought I would highlight a couple of other unique features available with OracleTextSearch. The first is the Drill Down feature. This feature allows you to specify specific metadata fields that will break down the results of that field based on the total results. So in the above graphic, you can see how it broke down the extensions and gives a count for each. Then you just need to click on that link to then drill into that result. This setting is perfect for option list fields and ones with a distinct set of values possible. By default, it will use the fields Type, Security Group, and Account (if enabled). But you can also specify your own fields. In 10g, you can use the following configuration entry: DrillDownFields=xWebsiteObjectType,dExtension,dSecurityGroup,dDocType And in 11g, you can specify it through the Configuration Manager applet. Simply click on the Advanced Search Design, highlight the field to filter, click Edit, and check 'Is a filter category'. The other feature you get with OracleTextSearch are search snippets. These snippets show the occurrence of the search term in context of their usage. This is very similar to how Google displays its results. If you are on 10g, this is enabled by default. If you are on 11g, you need to turn on the feature. The following configuration entry will enable it: OracleTextDisableSearchSnippet=false Once enabled, you can add the snippets to your search results. Go to Change View -> Customize and add a new search result view. In the Available Fields in the Special section, select Snippet and move it to the Main or Additional Information. If you want to include the snippets with the Classic results, you can add the idoc variable of <$srfDocSnippet$> to display them. One caveat is that this can effect search performance on large collections. So plan the infrastructure accordingly.

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• Page debugging got easier in UCM 11g

  - by kyle.hatlestad

  UCM is famous for it's extra parameters you can add to the URL to do different things. You can add &IsJava=1 to get all of the local data and result set information that comes back from the idc_service. You can add &IsSoap=1 and get back a SOAP message with that information. Or &IsJson=1 will send it in JSON format. There are ones that change the display like &coreContentOnly=1 which will hide the footer and navigation on the page. In 10g, you could add &ScriptDebugTrace=1 and it would display the list of resources that were called through includes or eval functions at the bottom of the page. And it would list them in nested order so you could see the order in which they were called and which components overrode each other. But in 11g, that parameter flag no longer works. Instead, you get a much more powerful one called &IsPageDebug=1. When you add that to a page, you get a small gray tab at the bottom right-hand part of the browser window. When you click it, it will expand and let you choose several pieces of information to display. You can select 'idocscript trace' and display the nested includes you used to get with ScriptDebugTrace. You can select 'initial binder' and see the local data and result sets coming back from the service, just as you would with IsJava. But in this display, it formats the results in easy to read tables (instead of raw HDA format). Then you can get the final binder which would contain all of the local data and result sets after executing all of the includes for the display of the page (and not just from the Service call). And then a 'javascript log' for reporting on the javascript functions and times being executed on the page. Together, these new data displays make page debugging much easier in 11g. *Note: This post also applies to Universal Records Management (URM).

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• Maintaining Revision Levels

  - by kyle.hatlestad

  A question that came up on an earlier blog post was how to limit the number of revisions on a piece of content. UCM does not inherently enforce any sort of limit on how many revisions you can have. It's unlimited. In some cases, there may be content that goes through lots of changes, but there just simply isn't a need to keep all of its revisions around. Deleting those revisions through the content information screen can be very cumbersome. And going through the Repository Manager applet can take time as well to filter and find the revisions to get rid of. But there is an easier way through the Archiver. The Export Query criteria in Archiver includes a very handy field called 'Revision Rank'. With revision labels, they typically go up as new revisions come in (e.g. 1, 2, 3, 4, etc...). But you can't really use this field to tell it to keep the top 5 revisions. Those top 5 revision numbers are always going up. But revision rank goes the opposite direction. The very latest revision is always 0. The previous revision to that is 1. Previous revision to that is 2. And so on and so forth. With revision rank, you can set your query to look for any Revision Rank greater or equal to 5. Now as older revisions move down the line, their revision rank gets higher and higher until they reach that threshold. Then when you run that archive export, you can choose to delete and remove those revisions. Running that export in Archiver is normally a manual process. But with Idc Command, you can script the process and have it run automatically from the server. Idc Command is a utility that allows you to run any of the content server services via the command line. You basically feed it a text file with the services and parameters defined along with the user to run it as. The Idc Command executable is located within the \bin\ directory: $ ./IdcCommand -f DeleteOlderRevisions.txt -u sysadmin -l delete_revisions.log In this example, our IdcCommand file to run the export and do the deletions would look like: IdcService=EXPORT_ARCHIVE aArchiveName=DeleteOlderRevisions aDoDelete=1 IDC_Name=idc dataSource=RevisionIDs <<EOD>> You can then use automated scheduling routines in the OS to run the command and command file at the frequency needed. Remember that you are deleting the revisions from within UCM, but they are still getting placed within the archive. So you will need to delete those batches to have them fully removed (or re-import if you need to recover them). For more information about Idc Command, you can find that in the Idc Command Reference Guide.

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• Workflow: Operate Zones

  - by Owen Allen

  The Operate Zones workflow is another of the workflow documents that we introduced recently. It follows naturally after the Deploy Oracle Solaris 11 Zones workflow that I talked about last week, so I thought I'd talk about it next. This workflow is less linear than the zone deployment workflow. It's built around this image: The left side shows you the prerequisites for zone operation: you have to deploy libraries and deploy either Oracle Solaris 10 or 11 zones - whichever type you want to manage using this workflow. Once you have the zones deployed, you can begin to operate them. If you want to associate resources with the global zone, the workflow directs you to the Exploring Your Server Pools how-to, which talks about adding global zones to server pools and associating libraries and network resources with them. Otherwise, it directs you to a set of how-tos about zone management: Managing the Configuration of a Zone, which explains how to add storage, edit zone attributes, and connect zones to networks; Lifecycle Management of Zones, which explains how to halt, shut down, boot, reboot, or delete a zone; and Migrating Zones, which explains how to move a zone to a new global zone in the same server pool. Finally, it directs you to the Update Oracle Solaris workflow when you want to update your zones, and to the Monitor and Manage Incidents workflow to learn more about monitoring your assets.

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• Article about Sun ZFS Storage Appliances

  - by Owen Allen

  Sun ZFS Storage Appliances are versatile storage systems. Discovering and managing them in Ops Center, though, makes them even more versatile. If you discover a Sun ZFS Storage Appliance in Ops Center 12c, you can create iSCSI and Fibre Channel LUNS, and make the LUNs available to server pools and virtualization hosts as a storage library. Barbara Higgins has written an excellent article that walks you through the process of setting up a Sun ZFS Storage Appliance and discovering and managing it in Ops Center. If you're looking into ways to make a Sun ZFS Storage Appliance work for you, it's worth a look.

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• How To: Use Monitoring Rules and Policies

  - by Owen Allen

  One of Ops Center's most useful features is its asset monitoring capability. When you discover an asset - an operating system, say, or a server - a default monitoring policy is applied to it, based on the asset type. This policy contains rules that specify what properties are monitored and what thresholds are considered significant. Ops Center will send a notification if a monitored asset passes one of the specified thresholds. But sometimes you want different assets to be monitored in different ways. For example, you might have a group of mission-critical systems, for which you want to be notified immediately if their file system usage rises above a specific threshold. You can do so by creating a new monitoring policy and applying it to the group. You can also apply monitoring policies to individual assets, and edit them to meet the requirements of your environment. The Tuning Monitoring Rules and Policies How-To walks you through all of these procedures.

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• Agent versus Agentless management

  - by Owen Allen

  I got a couple of questions about Agentless asset management: "What does agentless management do for an asset?" Agentless management is one of the two ways that you can manage an operating system. Rather than installing an Agent Controller on the OS, agentless management uses SSH to regularly check the system and gather monitoring data. Many of the actions that would be available on an agent-managed system are available on an agentless system, but actions such as running reports or updating an Oracle Solaris 10 or Linux OS are not available. A table showing the capabilities of agentless management is here. "What permissions does agentless management require?" Agentless management still requires root credentials. If you can't log into the system as root, you can provide one set of credentials for the login, and then a set of root credentials to switch to.

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• Creating metadata value relationships

  - by kyle.hatlestad

  I was recently asked an question about an interesting use case. They wanted content to be submitted into UCM with a particular ID in a custom metadata field. But they wanted that ID to be translated during submission into an employee name in another metadata field upon submission. My initial thought was that this could be done with a dependent choice list (DCL). One option list field driving the choices in another. But this didn't work in this case for a couple of reasons. First, the number of IDs could potentially be very large. So making that into a drop-down list would not be practical. The preference would be for that field to simply be a text field to type in the ID. Secondly, data could be submitted through different methods other then the web-based check-in form. And without an interface to select the DCL choices, the system needed a way to determine and populate the name field. So instead I went the approach of having the value of the ID field drive the value of the Name field using the derived field approach in my rule. In looking at it though, it was easy to simply copy the value of the ID field into the Name field...but to have it look up and translate the value proved to be the tricky part. So here is the approach I took... First I created my two metadata fields as standard text fields in the Configuration Manager applet. Next I create a table that stores the relationship between the IDs and Names. I then create a View into that table and set the column to the EmployeeID. I now create a new Application Field and set it as an option list using the View I created in the previous step. The reason I create it as an Application field is because I don't need to display the field or store a value in it. I simply need to make use of the option list in the next step... Finally, I create a Rule in which I select the Employee Name field and turn on the 'Is derived field' checkbox. I edit the derived value and add a new condition. Because the option list is a Application field and not an Information field, I can't use the Compute button. Instead, I insert this line directly in the Value field: @getFieldViewValue("EmployeeMapping",#active.xEmployeeID, "EmployeeName") The "EmployeeMapping" parameter designates that the value should be pulled from the EmployeeMapping Application field that I had created in the previous step. The #active.xEmployeeID field is the ID value that should be pulled from what the user entered. "EmployeeName" is the column name in the table which has the value which corresponds to the ID. The extracted name then becomes the value within our Employee Name field. That's it. You can then add additional Rules to make the Name field read-only/hidden on the check-in page and such.

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• Building a virtualized SPARC environment

  - by Owen Allen

  If you're interested in making effective use of virtualization tools like Oracle VM Server, there's a whitepaper on oracle.com that you should check out. The whitepaper starts with a few specific technologies and hardware: Oracle VM Server for SPARC, T4 Servers, Ops Center, Solaris 11, Sun Network 10GbE Switches, and Sun ZFS Storage Appliances. It then explains how to use them to plan and set up a virtualized environment, in which guests are grouped in Server Pools with high availability and are managed through Ops Center. It explains how Ops Center simplifies the management of logical domains by using custom plans to create new logical domains and managing their life cycle through its user interface. So, if you're interested in setting up a cloud and you want to avoid surprises along the way, have a look.

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