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  • How Are Businesses Advancing with the Experience Revolution?

    - by Charles Knapp
    Businesses worldwide are operating in a new era. Customers are taking charge of their relationships with brands, and the customer experience has become the most important differentiator and driver of business value. Where is the experience heading? And how can businesses take advantage of the customer experience revolution? Find out from the experts at a one-of-a-kind event: the Oracle Customer Experience Summit at Oracle OpenWorld, San Francisco, October 3-5. Our featured speakers are global visionaries including Seth Godin, George Kembel from the Stanford d:School, Bruce Temkin, Kerry Bodine and Paul Hagen from Forrester, and Gene Alvarez from Gartner. Featured industry leaders will include speakers from Athene Group, Bazaarvoice, Comcast, Consortium of Service Innovation, Haworth, Intuit, KPN, Marriott, Nikon, Quicksilver, Royal Caribbean, SapientNitro, Southwest, Stryker, Stuart Concannon, and Twilio. Featured speakers from Oracle will include Oracle President Mark Hurd, Anthony Lye, David Vap, Brian Curran, John Kembel, and Matthew Banks. So, please join us at the Customer Experience Summit at the Oracle OpenWorld Conference.

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  • Delving into design patterns, and what that means for the Oracle user experience

    - by Kathy.Miedema
    By Kathy Miedema, Oracle Applications User Experience George Hackman, Senior Director, Applications User Experiences The Oracle Applications User Experience team has some exciting things happening around Fusion Applications design patterns. Because we’re hoping to have some new offerings soon (stay tuned with VoX to see what’s in the pipeline around Fusion Applications design patterns), now is a good time to talk more about what design patterns can do for the individual user as well as the entire company. George Hackman, Senior Director of Operations User Experience, says the first thing to note is that user experience is not just about the user interface. It’s about understanding how people do things, observing them, and then finding the patterns that emerge. The Applications UX team develops those patterns and then builds them into Oracle applications. What emerges, Hackman says, is a consistent, efficient user experience that promotes a productive workplace. Creating design patterns What is a design pattern in the context of enterprise software? “Every day, people use technology to get things done,” Hackman says. “They navigate a virtual world that reaches from enterprise to consumer apps, and from desktop to mobile. This virtual world is constantly under construction. New areas are being developed and old areas are being redone. As this world is being built and remodeled, efficient pathways and practices emerge. “Oracle's user experience team watches users navigate this world. We measure their productivity and ask them about their satisfaction. We take the most efficient, most productive pathways from the enterprise and consumer world and turn them into Oracle's user experience patterns.” Hackman describes the process as combining all of the best practices from every part of a user’s world. Members of the user experience team observe, analyze, design, prototype, and measure each work task to find the best possible pattern for a particular work flow. As the team builds the patterns, “we make sure they are fully buildable using Oracle technology,” Hackman said. “So customers know they can use these patterns. There’s no need to make something up from scratch, not knowing whether you can even build it.” Hackman says that creating something on a computer is a good example of a user experience pattern. “People are creating things all the time,” he says. “On the consumer side, they are creating documents. On the enterprise side, they are creating expense reports. On a mobile phone, they are creating contacts. They are using different apps like iPhone or Facebook or Gmail or Oracle software, all doing this creation process.” The Applications UX team starts their process by observing how people might create something. “We observe people creating things. We see the patterns, we analyze and document, then we apply them to our products. It might be different from phone to web browser, but we have these design patterns that create a consistent experience across platforms, and across products, too. The result for customers Oracle constantly improves its part of the virtual world, Hackman said. New products are created and existing products are upgraded. Because Oracle builds user experience design patterns, Oracle's virtual world becomes both more powerful and more familiar at the same time. Because of design patterns, users can navigate with ease as they embrace the latest technology – because it behaves the way they expect it to. This means less training and faster adoption for individual users, and more productivity for the business as a whole. Hackman said Oracle gives customers and partners access to design patterns so that they can build in the virtual world using the same best practices. Customers and partners can extend applications with a user experience that is comfortable and familiar to their users. For businesses that are integrating different Oracle applications, design patterns are key. The user experience created in E-Business Suite should be similar to the user experience in Fusion Applications, Hackman said. If a user is transitioning from one application to the other, it shouldn’t be difficult for them to do their work. With design patterns, it isn’t. “Oracle user experience patterns are the building blocks for the virtual world that ensure productivity, consistency and user satisfaction,” Hackman said. “They are built for the enterprise, but incorporate the best practices from across the virtual world. They empower productivity and facilitate social interaction. When you build with patterns, you get all the end-user benefits of less training / retraining from the finished product. You also get faster / cheaper development.” What’s coming? You can already access design patterns to help you build Dashboards with OBIEE here. And we promised you at the beginning that we had something in the pipeline on Fusion Applications design patterns. Look for the announcement about when they are available here on VoX.

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  • EPM and Business Analytics Talking-head Videos from Oracle OpenWorld 2013

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Here is a selection of 2 to 3 minute video interviews at this year’s Oracle OpenWorld: 1. George Somogyi, Solutions Architect, New Edge Group, talks about the importance of having their integrated Oracle Hyperion Platform consisting of Oracle Hyperion Financial Management, Oracle Hyperion Financial Data Quality Management, Oracle E-Business Suite R12 and Oracle Business Intelligence Extended Edition plus their use of Oracle Managed Cloud Services. Speaker: George Somogyi @ http://youtu.be/kWn0dQxCUy8 2. Gregg Thompson, Director of Financial Systems for ADT, talks about using Oracle Data Relationship Management prior to implementing an Enterprise Performance Management solution. Gregg confirmed that there are big benefits to bringing the full Oracle Hyperion Financial Close suite online with Oracle DRM as the metadata source. Reduced maintenance time and use of external consultants translates into significant time and cost savings and faster implementation times. Speaker: Gregg Thompson @ http://youtu.be/XnFrR9Uk4xk 3. Jeff Spangler, Director Financial Planning and Analysis for Speedy Cash Holdings Corp, talked to us about the benefits achieved through implementing Oracle Hyperion Planning and financial reporting solutions. He also describes how the use of Data Relationship Management will keep the process running smoothly now and in the future. Speaker: Jeff Spangler @ http://youtu.be/kkkuMkgJ22U 4. Marc Seewald, Senior Director of Product Management for Oracle Hyperion Tax Provision at Oracle, talks about Oracle Hyperion Tax Provision, how it is an integral part of the financial close process and that it provides better internal controls and automation of this task. Marc talks about Oracle Partners and customers alike who are seeing great value. Speaker: Marc Seewald @ http://youtu.be/lM_nfvACGuA 5. Matt Bradley, SVP of Product Development for Enterprise Performance Management (EPM) Applications at Oracle, talked to us about different deployment options for Oracle EPM. Cloud services (SaaS), managed services, on-premise, off-premise all have their merits, and organizations need flexibility to easily move between them as their companies evolve. Speaker: Matt Bradley @ http://youtu.be/ATO7Z9dbE-o 6. Neil Sellers, Partner, Qubix International talks about their experience with previewing Oracle’s new Planning and Budgeting Cloud Service. He describes the benefits of the step-by-step task lists, the speed of getting the application up and running, and the huge benefits of not having to manage the software and hardware side of the planning process. Speaker: Neil Sellers @ http://youtu.be/xmosO28e4_I 7. Praveen Pasupuleti, Senior Business Intelligence Development Manager of Citrix Systems Inc., talks about their Oracle Hyperion Planning upgrade and the huge performance improvement now experienced in forecasting. He also talked about the benefits of Oracle Hyperion Workforce Planning achieved by Citrix. Speaker: Praveen Pasupuleti @ http://youtu.be/d1e_4hLqw8c 8. CheckPoint Consulting, talked to us about how Enterprise Performance Management should be viewed as an entire solution, rather than as a bunch of applications in silos, to provide significant benefits; and how Data Relationship Management can tie it all together effectively. Speaker: Ron Dimon @ http://youtu.be/sRwbdbbXvUE 9. Sonal Kulkarni, Enterprise Performance Management Leader, Cummins Inc., talks about their use of Oracle Hyperion Financial Close Management (Account Reconciliation Manager), Oracle Hyperion Financial Management and Oracle Hyperion Financial Data Quality Management and how this is providing efficiency, visibility and compliance benefits. Speaker: Sonal Kulkarni @ http://youtu.be/OEgup5dKyVc 10. Todd Renard, Manager Financial Planning and Business Analytics for B/E Aerospace Inc., talks about the huge benefits that B/E Aerospace is experiencing from Oracle Financial Close Suite. He was extremely excited about Oracle Hyperion Financial Data Quality Management and how this helps them integrate a new business in as little as three weeks. Speaker: Todd Renard @ http://youtu.be/nIfqK46uVI8 11. Peter Smolianski, Chief Technology Officer for the District of Columbia Courts, talked to us about how D.C. Courts is using Oracle Scorecard and Strategy Management to push their 5 year plan forward, to report results to their constituents, and take accountability for process changes to become more efficient. Speaker: Peter Smolianski @ http://www.youtube.com/watch?v=T-DtB5pl-uk 12. Rich Wilkie, Senior Director of Product Management for Financial Close Suite at Oracle, talked to us about Oracle Financial Management Analytics. He told us how the prebuilt dashboards on top of Oracle Hyperion Financial Close Suite make it easy for everyone to see the numbers and understand where they are in the close process, and if there is an issue, they can see where it is. Executives are excited to get this information on mobile devices too. Speaker: Rich Wilkie @ http://www.youtube.com/watch?v=4UHuHgx74Yg 13. Dinesh Balebail, Senior Director of Software Development for Oracle Hyperion Profitability and Cost Management, talked to us about the power and speed of Oracle Hyperion Profitability and Cost Management and how it is being used to do deep costing for Telecoms, Hospitals, Banks and other high transaction volume organizations effectively. Speaker: Dinesh Balebail @ http://youtu.be/ivx5AZCXAfs /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman"; mso-ansi-language:EN-US; mso-fareast-language:EN-US;}

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  • [Dear Recruiter] Do you have any disabilities?

    - by refuctored
    Recruiter letter for a technical position: ... Do you have any disabilities that prevent you from successfully performing the essential functions of this job with or without accommodations? ... My response: Robin -- The only qualification I can see as a hiderence to my ability to perform is my lack of fingers.  I find that if I mash the keyboard enough with my stubs, I eventually can get the code to compile correctly. Will this be a problem?   Thank you,George Her response: [None] So much for being an equal opportunity employer, eh?

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  • 40 Vintage Computer Ads of Yesteryear [Image Collection]

    - by Asian Angel
    Earlier this week we shared an awesome retro ad for a 10 MB hard-drive with you and today we are back with more classic ad goodness. Travel into the past with these forty vintage computer ads from yesteryear! Special thanks to ETC reader George for sharing this awesome link with us! 40 Vintage Computer Ads of Yesteryears [HongKiat] Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer Why Enabling “Do Not Track” Doesn’t Stop You From Being Tracked

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  • [Dear Recruiter] I'm an engineer trapped in a kittens body.

    - by refuctored
    Aditya -- I am very interested in pursuing the opportunity you've presented to me.  Let me assure you, there are very few individuals in Indianapolis with the skill set which I have so passionately trained to acquire.   Accompanying my skill set I do have a few quirks that you'll need to be okay with prior to placing me at a company. Bluntly, I feel like I'm a software engineer trapped in a cute little kitten's body.  I find that I am most comfortable going to work with a few stripes and whiskers painted on my face.  Coworkers will need to be okay with me grooming myself and making kitten noises whilst I do so.  I do occasionally let out a purr now and then, but not loud enough to disrupt anyone.  I always throw my arm-hair-balls in the appropriate trash receptacle. Will your company provide a scratching post or will I need to bring my own?  I can bring my own litter box. Meow-muh,George

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  • Looking for tutorial to call WCF service from classic ASP

    - by George2
    Hello everyone, I have some legacy classic ASP code (not ASP.Net, but ASP), and I want to call a WCF service which I developed by using VSTS 2008 + C# + .Net 3.5 and using basic Http Binding. Any reference samples? I heard the only way is -- we have to manually generate the tricky SOAP message, and parse SOAP response, is that true? :-) thanks in advance, George

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  • SQL Server connection string Asynchronous Processing=true

    - by George2
    Hello everyone, I am using .Net 2.0 + SQL Server 2005 Enterprise + VSTS 2008 + C# + ADO.Net to develop ASP.Net Web application. My question is, if I am using Asynchronous Processing=true with SQL Server authentication mode (not Windows authentication mode, i.e. using sa account and password in connection string in web.config), I am wondering whether Asynchronous Processing=true will impact performance of my web application (or depends on my ADO.Net code implementation pattern/scenario)? And why? thanks in advance, George

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  • linked server issue in SQL Server

    - by George2
    Hello everyone, I am using SQL Server 2008 with linked server feature. I noticed there are a lot of providers for linked server which could be found from SSMS, like SQLNCLI10, OLE DB, etc. How to know which provider a specific linked server instance is using? thanks in advance, George

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  • Linux scp command issue

    - by George2
    Hello everyone, I am using scp command to copy file from a MacBook Pro OS X 10.5 to another Linux box (Red Hat Linux Enterprise 5). I am using the following command on Mac, sudo scp ~/.ssh/mykey.rsa [email protected], there is no output from Mac command line. I am not sure whether the scp is success or not. Where is the location the file mykey.rsa on remote computer 10.10.100.101? thanks in advance, George

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  • Silverlight XAML layout issue

    - by George2
    Hello everyone, I am using Silverlight 3.0 + .Net 3.5 + VSTS 2008 + C# to develop a simple video application using the open source slvideoplayer of Silverlight. http://slvideoplayer.codeplex.com/ For the player, the play control is at the bottom of the rendering video, any ideas how to place play control at the top of video? I have tried hard but can not figure out. Any solutions? thanks in advance, George

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  • SharePoint Search Center issue

    - by George2
    Hello everyone, I am using SharePoint Server 2007 with collaboration portal template on Windows Server 2008. The default search address for a site is pointed to /SearchCenter/Pages/Results.aspx. Any ideas how to change the address to some other address? Either programming solution or easy config solution is fine. thanks in advance, George

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  • Samples for RESTful web services for WCF

    - by George2
    Hello everyone, I am new to RESTful web services in WCF, but not new to WCF. I want to develop some simple RESTful web services in WCF which manually be accessed from browser. Any good samples or documents to recommend? I am using C#. thanks in advance, George

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  • strange UnindexedFileException for Expression Encoder MediaItem

    - by George2
    Hello everyone, When I use the following statement to create a new instance of MediaItem (VSTS 2008 + .Net 3.5 + C# + Windows 7), and I met with the following exception, any ideas what is wrong? I have tried with other wmv files, and there are no such issues. BTW: I am using Expression Encoder 3 SDK. MediaItem video = new MediaItem("1.wmv"); Microsoft.Expression.Encoder.UnindexedFileException {"Cannot seek file."} thanks in advance, George

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  • KPI definition asking for advice

    - by George2
    Hello everyone, I am looking for some reference/samples about how to define good KPI for education industry. I want to define KPI from school/department management perspective to measure various school performance, students/faculty/others. Any advice, referneces or documents are appreciated -- more appreciated if with the context of SQL Server 2005/2008. thanks in advance, George

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  • TortoiseSVN for Mac PC?

    - by George2
    Hello everyone, I am using a MacBook Pro running Mac OS X 10.5. I am new to this development environment, and previously worked on Windows. I find there is no TortoiseSVN for Mac PC, and I am wondering any alternative (better free and easy to use GUI tools) tools for Mac? thanks in advance, George

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  • SharePoint Search Service is not working

    - by George2
    Hello everyone, I am using SharePoint Server 2007 with collaboration portal template on Windows Server 2008. When I use the following function from Central Administration from Application Management - search - Manage Search Service, I met with the following error message, any ideas what is wrong? The search service is currently offline. Visit the Services on Server page in SharePoint Central Administration to verify whether the service is enabled. This might also be because an indexer move is in progress. thanks in advance, George

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  • bibtex and label/ref

    - by Tim
    Hi, I was wondering how I can add \label into bibtex so that when I cite in my document and I can also \ref to it by clicking it and jumping to the Bibliography at the end? for example: @article{greenwade93, author = "George D. Greenwade", title = "The {C}omprehensive {T}ex {A}rchive {N}etwork ({CTAN})", year = "1993", journal = "TUGBoat", volume = "14", number = "3", pages = "342--351" } Thanks and regards

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  • What means slicing in C++?

    - by George2
    Hello everyone, It is mentioned in C++ FAQ site -- "larger derived class objects get sliced when passed by value as a base class object", what does slicing mean? Any sample to demonstrate? http://www.parashift.com/c++-faq-lite/value-vs-ref-semantics.html#faq-31.8 I am using VSTS 2008 + native C++ as my development environment. thanks in advance, George

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  • car parking management software development

    - by George2
    Hello everyone, I am planning to develop a car parking management software (for a car parking company). I am currently in the planning phase. I am wondering whether there are any existing/popular car parking management software/platform/companies -- so that maybe I can make some reference from them or buy them directly? :-) Appreciate if the referred materials are based on Windows technolgoies, but not a must. thanks in avdance, George

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  • What does slicing mean in C++?

    - by George2
    Hello everyone, It is mentioned in C++ FAQ site -- "larger derived class objects get sliced when passed by value as a base class object", what does slicing mean? Any sample to demonstrate? http://www.parashift.com/c++-faq-lite/value-vs-ref-semantics.html#faq-31.8 I am using VSTS 2008 + native C++ as my development environment. thanks in advance, George

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  • Mac laptop usage and development discussion?

    - by George2
    Hello everyone, I have got a new Mac book (MacBook Pro), and I am previously using Windows. I use this MacBook for personal (e.g. instant messaging, document, browsing the web) and development (writing C++ and Java code) purpose. Any recommended discussion group or forums (or I can directly ask here in StackOverflow)? I am a newbie. thanks in advance, George

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  • SQL Server cluster install issue

    - by George2
    Hello everyone, I am going to install SQL Server 2008 Enterprise cluster on Windows Server 2008. I am wondering whether I have to setup a Windows domain (or active directory) in order to install SQL Server cluster? thanks in advance, George

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