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  • How do I access my public DNS on Amazon's EC2

    - by Spencer Carnage
    I'm working with Amazon's EC2 for the first time. I went through all of the steps at http://docs.amazonwebservices.com/AWSEC2/latest/GettingStartedGuide/ and now I'm trying to access the public DNS through a web browser. I get nothing. I don't even know if I'm supposed to get anything, really. I just want to see something that indicates that my instance is accessible from the web for development's sake. I'm completely new at this and I can't find a simple answer to this anywhere to save my life. Any help would be MUCH appreciated. Thanks!

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  • Making my SVN Public

    - by azz0r
    Hello, I'm looking todo an SVN checkout on a server so I need to make my local SVN public. I looked into GITHUB, but I'm not willing to pay or let the world see my project. Are there any alternates? Okay so I went through this tutorial: http://www.petri.co.il/setup-ssh-server-vista.htm Had some issues, so I did this: mail-archive.com/[email protected]/msg84875.html Now I'm wondering how let the SSH access my SVN repo found in c:/wamp/svnRepo. Any tutorials or advice (please no: go read this book crap) greatly welcome!

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  • How to make local apache server public/visible ?

    - by George
    Hello. I am running an Apache2 server on a Fedora 13. I'd like to make it publicly accessible(visible).For example I'd like when somebody types http://my.ip.numbes/ that they would see what I have in my document root folder. Just for a presentation of a course work at university. Permissions are set to 755. User owning the document root is apache. SELinux is temporarily disabled. But port 80 is closed. I tried to open it by adding an entry to iptables and restarting them, no change. I guess I am missing something big here. Help would be greatly appreciated. Note: I have a static (public, real) IP address.

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  • Unable to mount Amazon Public Dataset using ec2-create-volume

    - by the0ther
    I am trying to use a Public Dataset with the snapshot id of snap-­e1608d88. I am looking at these instructions, but they do not seem to help. The first suggestion there says I should click on Volumes and create a new volume, set it's size and availability zone, as well as specifying the snapshot id. The problem is, snapshot id is a dropdown, not a text field, and there are over 100 options in the dropdown. Next I installed the ec2 command line tools and tried to run the ec2-create-volume command. For my first attempt I tried ec2-create-volume --snapshot snap-­e1608d88 --availability-zone us-east-1 but that gave output indicating I need to provide a certificate with the --cert switch. Which certficate exactly? I tried my SSH cert at ~/.ssh/id_rsa. No dice. I got the following Java error: "org.codehaus.xfire.fault.XFireFault: General security error;"

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  • Forward public port to localhost

    - by Dan
    I have a process running on my Ubuntu 12.04 server that insists on binding to a public IP address. I only want it accessible from localhost, and NOT the outside world. I've been trying to work out a way to forward 1.2.3.4:8888 to 127.0.0.1:8888. I saw something about iptables not wanting to forward connections to loopback, and I haven't been able to make it work with xinetd either. It's also important that the connection not only be available on localhost, but be inaccessible on the interface it's trying to run on. Is this even possible?

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  • Accessing Application Server directly by public IP in citrix Farm

    - by EmilioG
    I have an citrix application server in SiteB and I have a Farm in SiteA. We want to add this server into that Farm in SiteB, and access it from the internet via web interface. SiteA and SiteB are connected via VPN. But we would like to do that in a way the ICA traffic goes directly to the application server public IP (behind NAT) in siteB without using siteA and the VPN to route this traffic. Do you know if this is posible? Maybe there is a way to change the host in the ica file for this server in the webinterface (without editing manually each time)? We are using Citrix 4.5. Thanks in advance.

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  • Controlling access to my API using SSH public key (not SSL)

    - by tharrison
    I have the challenge of implementing an API to be consumed by relatively non-technical clients -- pasting some sample code into their WordPress or homegrown PHP site is probably as much as we can ask. Asking them to install SSL on their servers ain't happening. So I am seeking a simple yet secure way to authenticate API clients. OAuth is the obvious solution, but I don't think it passes the "simple" test. Adding a client id and hashed secret as a parameter to the requests is closer -- it's not hard to do md5($secret . $client_id) or whatever the php would be. It seems to me that if client requests could use the same approach as SSH public keys (client gives us a key from their server(s) there should be some existing magic to make all of the subsequent transactions transparently work just as regular HTTP API requests. I am still working this out (obviously :-), so if I am being an idiot, it would be nice to know why. Thanks!

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  • Key-Based SSH Permission denied (publickey) Ubuntu 12-04

    - by user125176
    I have configured sshd to accept key-based ssh logins with LogLevel on DEBUG, and uploaded my public key to ~/.ssh.authorized_keys, where permissions are set as: 700 ~/.ssh 600 ~/.ssh/authorized_keys From root, I can su - USERNAME. From the client I get Permission denied (publicly). From the server Here's how it is telling me that it "Could not open authorized keys '/home/USERNAME/.ssh/authorized_keys': Permission denied". Client protocol version 2.0; client software version OpenSSH_5.2 match: OpenSSH_5.2 pat OpenSSH* Enabling compatibility mode for protocol 2.0 Local version string SSH-2.0-OpenSSH_5.9p1 Debian-5ubuntu1 permanently_set_uid: 105/65534 [preauth] list_hostkey_types: ssh-rsa,ssh-dss,ecdsa-sha2-nistp256 [preauth] SSH2_MSG_KEXINIT sent [preauth] SSH2_MSG_KEXINIT received [preauth] kex: client->server aes128-ctr hmac-md5 none [preauth] kex: server->client aes128-ctr hmac-md5 none [preauth] SSH2_MSG_KEX_DH_GEX_REQUEST received [preauth] SSH2_MSG_KEX_DH_GEX_GROUP sent [preauth] expecting SSH2_MSG_KEX_DH_GEX_INIT [preauth] SSH2_MSG_KEX_DH_GEX_REPLY sent [preauth] SSH2_MSG_NEWKEYS sent [preauth] expecting SSH2_MSG_NEWKEYS [preauth] SSH2_MSG_NEWKEYS received [preauth] KEX done [preauth] userauth-request for user USERNAME service ssh-connection method none [preauth] attempt 0 failures 0 [preauth] PAM: initializing for "USERNAME" PAM: setting PAM_RHOST to "USERHOSTNAME" PAM: setting PAM_TTY to "ssh" userauth_send_banner: sent [preauth] userauth-request for user USERNAME service ssh-connection method publickey [preauth] attempt 1 failures 0 [preauth] test whether pkalg/pkblob are acceptable [preauth] Checking blacklist file /usr/share/ssh/blacklist.RSA-4096 Checking blacklist file /etc/ssh/blacklist.RSA-4096 temporarily_use_uid: 1001/1002 (e=0/0) trying public key file /home/USERNAME/.ssh/authorized_keys Could not open authorized keys '/home/USERNAME/.ssh/authorized_keys': Permission denied restore_uid: 0/0 temporarily_use_uid: 1001/1002 (e=0/0) trying public key file /home/USERNAME/.ssh/authorized_keys2 Could not open authorized keys '/home/USERNAME/.ssh/authorized_keys2': Permission denied restore_uid: 0/0 Failed publickey for USERNAME from IPADDRESS port 57523 ssh2 Connection closed by IPADDRESS [preauth] do_cleanup [preauth] monitor_read_log: child log fd closed do_cleanup PAM: cleanup

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  • RPM issues after signing JDK 1.6 64-bit

    - by organicveggie
    I'm trying to sign the Java JDK 1.6u21 64-bit RPM on CentOS 5.5 for use with Spacewalk and I'm running into problems. It seems to sign okay, but then when I check the signature it seems to be missing the key I just used to sign it. Yet RPM shows the key in it's list... # rpm --addsign jdk-6u21-linux-amd64.rpm Enter pass phrase: Pass phrase is good. jdk-6u21-linux-amd64.rpm: gpg: WARNING: standard input reopened gpg: WARNING: standard input reopened # rpm --checksig -v jdk-6u21-linux-amd64.rpm jdk-6u21-linux-amd64.rpm: Header V3 DSA signature: NOKEY, key ID ecfd98a5 MD5 digest: OK (650e0961e20d4a44169b68e8f4a1691b) V3 DSA signature: OK, key ID ecfd98a5 Yet I have the key imported (edited for privacy): # rpm -qa gpg-pubkey* |grep ecfd98a5 gpg-pubkey-ecfd98a5-4caa4a4c # rpm -qi gpg-pubkey-ecfd98a5-4caa4a4c Name : gpg-pubkey Relocations: (not relocatable) Version : ecfd98a5 Vendor: (none) Release : 4caa4a4c Build Date: Mon 04 Oct 2010 10:20:49 PM CDT Install Date: Mon 04 Oct 2010 10:20:49 PM CDT Build Host: localhost Group : Public Keys Source RPM: (none) Size : 0 License: pubkey Signature : (none) Summary : gpg(FirstName LastName <[email protected]>) Description : -----BEGIN PGP PUBLIC KEY BLOCK----- Version: rpm-4.4.2.3 (NSS-3) ...key goes here... =gKjN-----END PGP PUBLIC KEY BLOCK----- And I'm definitely running a 64-bit version of CentOS: # uname -a Linux spacewalk.mycompany.corp 2.6.18-194.11.4.el5 #1 SMP Tue Sep 21 05:04:09 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux Without a valid signature, Spacewalk refuses to install the RPM unless I completely disable signature checking. I have tried this with two different keys and two different users on the same machine without any success. Any bright ideas?

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  • Is it ok to share private key file between multiple computers/services?

    - by Behrang
    So we all know how to use public key/private keys using SSH, etc. But what's the best way to use/reuse them? Should I keep them in a safe place forever? I mean, I needed a pair of keys for accessing GitHub. I created a pair from scratch and used that for some time to access GitHub. Then I formatted my HDD and lost that pair. Big deal, I created a new pair and configured GitHub to use my new pair. Or is it something that I don't want to lose? I also needed a pair of public key/private keys to access our company systems. Our admin asked me for my public key and I generated a new pair and gave it to him. Is it generally better to create a new pair for access to different systems or is it better to have one pair and reuse it to access different systems? Similarly, is it better to create two different pairs and use one to access our companies systems from home and the other one to access the systems from work, or is it better to just have one pair and use it from both places?

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  • Using TaskDialogIndirect in C#

    - by Dennis Delimarsky
    I've been working for a while with the regular Windows Vista/7 TaskDialog for a while, and I wanted to add some additional functionality (like custom buttons and a footer), so I need to use TaskDialogIndirect. Following the MSDN documentation for TaskDialogIndirect, I got this signature: [DllImport("comctl32.dll",CharSet = CharSet.Unicode,EntryPoint="TaskDialogIndirect")] static extern int TaskDialogIndirect (TASKDIALOGCONFIG pTaskConfig, out int pnButton, out int pnRadioButton, out bool pfVerificationFlagChecked); The TASKDIALOGCONFIG class is shown below: public class TASKDIALOGCONFIG { public UInt16 cbSize; public IntPtr hwndParent; public IntPtr hInstance; public String dwFlags; public String dwCommonButtons; public IntPtr hMainIcon; public String pszMainIcon; public String pszMainInstruction; public String pszContent; public UInt16 cButtons; public TASKDIALOG_BUTTON pButtons; public int nDefaultButton; public UInt16 cRadioButtons; public TASKDIALOG_BUTTON pRadioButtons; public int nDefaultRadioButton; public String pszVerificationText; public String pszExpandedInformation; public String pszExpandedControlText; public String pszCollapsedControlText; public IntPtr hFooterIcon; public IntPtr pszFooterText; public String pszFooter; // pfCallback; // lpCallbackData; public UInt16 cxWidth; } The TASKDIALOG_BUTTON implementation: public class TASKDIALOG_BUTTON { public int nButtonID; public String pszButtonText; } I am not entirely sure if I am on the right track here. Did anyone use TaskDialogIndirect from managed code directly through WinAPI (without VistaBridge or Windows API Code Pack)? I am curious about the possible implementations, as well as the callback declarations (I am not entirely sure how to implement TaskDialogCallbackProc). PS: I am looking for a direct WinAPI implementation, not one through a wrapper.

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  • How do I iterate through the id properties of R.java in android?

    - by mgpyone
    I've 16 textViews and need to set something like this done: for (int i=1; i<6; i++) { int $RidInt = R.id.s; tv[i] = (TextView)findViewById($RidInt); tv[i].setTypeface(face); tv[i].setClickable(true); tv[i].setOnClickListener(clickListener); } my R.java file is : public final class R { public static final class attr { } public static final class drawable { public static final int icon=0x7f020000; } public static final class id { public static final int s1=0x7f050000; public static final int s10=0x7f050009; public static final int s11=0x7f05000a; public static final int s12=0x7f05000b; public static final int s13=0x7f05000c; public static final int s14=0x7f05000d; public static final int s15=0x7f05000e; public static final int s16=0x7f05000f; public static final int s2=0x7f050001; public static final int s3=0x7f050002; public static final int s4=0x7f050003; public static final int s5=0x7f050004; public static final int s6=0x7f050005; public static final int s7=0x7f050006; public static final int s8=0x7f050007; public static final int s9=0x7f050008; } public static final class layout { public static final int main=0x7f030000; public static final int toast=0x7f030001; } public static final class string { public static final int app_name=0x7f040000; public static final int s2=0x7f040001; } }

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  • How do I iterate through the id properties of R.java class ?

    - by mgpyone
    I've 16 textViews and need to set something like this done: for (int i=1; i<6; i++) { int $RidInt = R.id.s; tv[i] = (TextView)findViewById($RidInt); tv[i].setTypeface(face); tv[i].setClickable(true); tv[i].setOnClickListener(clickListener); } my R.java file is : public final class R { public static final class attr { } public static final class drawable { public static final int icon=0x7f020000; } public static final class id { public static final int s1=0x7f050000; public static final int s10=0x7f050009; public static final int s11=0x7f05000a; public static final int s12=0x7f05000b; public static final int s13=0x7f05000c; public static final int s14=0x7f05000d; public static final int s15=0x7f05000e; public static final int s16=0x7f05000f; public static final int s2=0x7f050001; public static final int s3=0x7f050002; public static final int s4=0x7f050003; public static final int s5=0x7f050004; public static final int s6=0x7f050005; public static final int s7=0x7f050006; public static final int s8=0x7f050007; public static final int s9=0x7f050008; } public static final class layout { public static final int main=0x7f030000; public static final int toast=0x7f030001; } public static final class string { public static final int app_name=0x7f040000; public static final int s2=0x7f040001; } }

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  • LibGDX onTouch() method Array and flip method

    - by johnny-b
    How can I add this on my application. i want to use the onTouch() method from the implementation of the InputProcessor to kill the enemies on screen. how do i do that? do i have to do anything to the enemy class? also i am trying to add a Array of enemies and it keeps throwing exceptions or the bullet now is facing LEFT <--- again after I used the flip method in the bullet class. All the code is below so please anyone feel free to have a look thanks. please help Thank you M // This is the bullet class. public class Bullet extends Sprite { public static final float BULLET_HOMING = 6000; public static final float BULLET_SPEED = 300; private Vector2 velocity; private float lifetime; private Rectangle bul; public Bullet(float x, float y) { velocity = new Vector2(0, 0); setPosition(x, y); AssetLoader.bullet1.flip(true, false); AssetLoader.bullet2.flip(true, false); setSize(AssetLoader.bullet1.getWidth(), AssetLoader.bullet1.getHeight()); bul = new Rectangle(); } public void update(float delta) { float targetX = GameWorld.getBall().getX(); float targetY = GameWorld.getBall().getY(); float dx = targetX - getX(); float dy = targetY - getY(); float distToTarget = (float) Math.sqrt(dx * dx + dy * dy); dx /= distToTarget; dy /= distToTarget; dx *= BULLET_HOMING; dy *= BULLET_HOMING; velocity.x += dx * delta; velocity.y += dy * delta; float vMag = (float) Math.sqrt(velocity.x * velocity.x + velocity.y * velocity.y); velocity.x /= vMag; velocity.y /= vMag; velocity.x *= BULLET_SPEED; velocity.y *= BULLET_SPEED; bul.set(getX(), getY(), getOriginX(), getOriginY()); Vector2 v = velocity.cpy().scl(delta); setPosition(getX() + v.x, getY() + v.y); setOriginCenter(); setRotation(velocity.angle()); } public Rectangle getBounds() { return bul; } public Rectangle getBounds1() { return this.getBoundingRectangle(); } } // This is the class where i load all the images from public class AssetLoader { public static Texture texture; public static TextureRegion bg, ball1, ball2; public static Animation bulletAnimation, ballAnimation; public static Sprite bullet1, bullet2; public static void load() { texture = new Texture(Gdx.files.internal("SpriteN1.png")); texture.setFilter(TextureFilter.Nearest, TextureFilter.Nearest); bg = new TextureRegion(texture, 80, 421, 395, 30); bg.flip(false, true); ball1 = new TextureRegion(texture, 0, 321, 32, 32); ball1.flip(false, true); ball2 = new TextureRegion(texture, 32, 321, 32, 32); ball2.flip(false, true); bullet1 = new Sprite(texture, 380, 350, 45, 20); bullet1.flip(false, true); bullet2 = new Sprite(texture, 425, 350, 45, 20); bullet2.flip(false, true); TextureRegion[] balls = { ball1, ball2 }; ballAnimation = new Animation(0.16f, balls); ballAnimation.setPlayMode(Animation.PlayMode.LOOP); } Sprite[] bullets = { bullet1, bullet2 }; bulletAnimation = new Animation(0.06f, aims); bulletAnimation.setPlayMode(Animation.PlayMode.LOOP); } public static void dispose() { texture.dispose(); } // This is for the rendering or drawing onto the screen/canvas. public class GameRenderer { private Bullet bullet; private Ball ball; public GameRenderer(GameWorld world) { myWorld = world; cam = new OrthographicCamera(); cam.setToOrtho(true, 480, 320); batcher = new SpriteBatch(); // Attach batcher to camera batcher.setProjectionMatrix(cam.combined); shapeRenderer = new ShapeRenderer(); shapeRenderer.setProjectionMatrix(cam.combined); // Call helper methods to initialize instance variables initGameObjects(); initAssets(); } private void initGameObjects() { ball = GameWorld.getBall(); bullet = myWorld.getBullet(); scroller = myWorld.getScroller(); } private void initAssets() { ballAnimation = AssetLoader.ballAnimation; bulletAnimation = AssetLoader.bulletAnimation; } public void render(float runTime) { Gdx.gl.glClearColor(0, 0, 0, 1); Gdx.gl.glClear(GL30.GL_COLOR_BUFFER_BIT); batcher.begin(); batcher.disableBlending(); batcher.enableBlending(); batcher.draw(AssetLoader.ballAnimation.getKeyFrame(runTime), ball.getX(), ball.getY(), ball.getWidth(), ball.getHeight()); batcher.draw(AssetLoader.bulletAnimation.getKeyFrame(runTime), bullet.getX(), bullet.getY(), bullet.getOriginX(), bullet.getOriginY(), bullet.getWidth(), bullet.getHeight(), 1.0f, 1.0f, bullet.getRotation()); // End SpriteBatch batcher.end(); } } // this is to load the image etc on the screen i guess public class GameWorld { public static Ball ball; private Bullet bullet; private ScrollHandler scroller; public GameWorld() { ball = new Ball(480, 273, 32, 32); bullet = new Bullet(10, 10); scroller = new ScrollHandler(0); } public void update(float delta) { ball.update(delta); bullet.update(delta); scroller.update(delta); } public static Ball getBall() { return ball; } public ScrollHandler getScroller() { return scroller; } public Bullet getBullet() { return bullet; } } //This is the input handler class public class InputHandler implements InputProcessor { private Ball myBall; private Bullet bullet; private GameRenderer aims; // Ask for a reference to the Soldier when InputHandler is created. public InputHandler(Ball ball) { myBall = ball; } @Override public boolean touchDown(int screenX, int screenY, int pointer, int button) { return false; } @Override public boolean keyDown(int keycode) { return false; } @Override public boolean keyUp(int keycode) { return false; } @Override public boolean keyTyped(char character) { return false; } @Override public boolean touchUp(int screenX, int screenY, int pointer, int button) { return false; } @Override public boolean touchDragged(int screenX, int screenY, int pointer) { return false; } @Override public boolean mouseMoved(int screenX, int screenY) { return false; } @Override public boolean scrolled(int amount) { return false; } } i am rendering all graphics in a GameRender class and a gameworld class if you need more info please let me know I am trying to make the array work but keep finding that when an array is initialized then the bullet fips back to the original and ends up being backwards???? and if I create an array I keep getting Exceptions throw??? Thank you for any help given.

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  • Android SQLiteConstraintException: error code 19: constraint failed

    - by Tom D
    I've seen other questions about this exception, but all of them seem to be resolved with the solution that a row with the primary key specified already exists. This doesn't seem to be the case for me. I have tried replacing all single quotes in my strings with double quotes, but the same problem occurs. I'm trying to insert a row into the Settings table of the SQLite database I've created by doing the following: db.execSQL("DROP TABLE IF EXISTS "+Settings.SETTINGS_TABLE_NAME + ";"); db.execSQL(CREATE_MEDIA_TABLE); db.execSQL(CREATE_SETTINGS_TABLE); Cursor c = getAllSettings(); //If there isn't already a settings row, create a row full of defaults if(c.getCount()==0){ ContentValues cv = new ContentValues(); cv.put(Settings.SETTING_UNIQUE_ID, "'"+Settings.uniqueID+"'"); cv.put(Settings.SETTING_DEVICE_ID, Settings.SETTING_DEVICE_ID_DEFAULT); cv.put(Settings.SETTING_CONNECTION_PREFERENCE, Settings.SETTING_CONNECTION_PREFERENCE_DEFAULT); cv.put(Settings.SETTING_AD_HOC_ENABLED, Settings.SETTING_AD_HOC_ENABLED_DEFAULT); cv.put(Settings.SETTING_SERVER_ADDRESS, Settings.SETTING_SERVER_ADDRESS_DEFAULT); cv.put(Settings.SETTING_RECORDING_MODE, Settings.SETTING_RECORDING_MODE_DEFAULT); cv.put(Settings.SETTING_PREVIEW_ENABLED, Settings.SETTING_PREVIEW_ENABLED_DEFAULT); cv.put(Settings.SETTING_PICTURE_RESOLUTION_X, Settings.SETTING_PICTURE_RESOLUTION_X_DEFAULT); cv.put(Settings.SETTING_PICTURE_RESOLUTION_Y, Settings.SETTING_PICTURE_RESOLUTION_Y_DEFAULT); cv.put(Settings.SETTING_VIDEO_RESOLUTION_X, Settings.SETTING_VIDEO_RESOLUTION_X_DEFAULT); cv.put(Settings.SETTING_VIDEO_RESOLUTION_Y, Settings.SETTING_VIDEO_RESOLUTION_Y_DEFAULT); cv.put(Settings.SETTING_VIDEO_FPS, Settings.SETTING_VIDEO_FPS_DEFAULT); cv.put(Settings.SETTING_AUDIO_BITRATE_KBPS, Settings.SETTING_AUDIO_BITRATE_KBPS_DEFAULT); cv.put(Settings.SETTING_STORE_TO_SD, Settings.SETTING_STORE_TO_SD_DEFAULT); cv.put(Settings.SETTING_STORAGE_LIMIT_MB, Settings.SETTING_STORAGE_LIMIT_MB_DEFAULT); this.db.insert(Settings.SETTINGS_TABLE_NAME, null, cv); } The CREATE_SETTINGS_TABLE string is defined as the following: private static String CREATE_SETTINGS_TABLE = "CREATE TABLE IF NOT EXISTS " + Settings.SETTINGS_TABLE_NAME + "(" + Settings.SETTING_UNIQUE_ID + " TEXT NOT NULL PRIMARY KEY, " + Settings.SETTING_DEVICE_ID + " TEXT NOT NULL , " + Settings.SETTING_CONNECTION_PREFERENCE + " TEXT NOT NULL CHECK("+Settings.SETTING_CONNECTION_PREFERENCE+" IN("+Settings.SETTING_CONNECTION_PREFERENCE_ALLOWED+")), " + Settings.SETTING_AD_HOC_ENABLED + " TEXT NOT NULL CHECK("+Settings.SETTING_AD_HOC_ENABLED+" IN("+Settings.SETTING_AD_HOC_ENABLED_ALLOWED+")), " + Settings.SETTING_SERVER_ADDRESS + " TEXT NOT NULL, " + Settings.SETTING_RECORDING_MODE + " TEXT NOT NULL CHECK("+Settings.SETTING_RECORDING_MODE+" IN("+Settings.SETTING_RECORDING_MODE_ALLOWED+")), " + Settings.SETTING_PREVIEW_ENABLED + " TEXT NOT NULL CHECK("+Settings.SETTING_PREVIEW_ENABLED+" IN("+Settings.SETTING_PREVIEW_ENABLED_ALLOWED+")), " + Settings.SETTING_PICTURE_RESOLUTION_X + " TEXT NOT NULL, " + Settings.SETTING_PICTURE_RESOLUTION_Y + " TEXT NOT NULL, " + Settings.SETTING_VIDEO_RESOLUTION_X + " TEXT NOT NULL, " + Settings.SETTING_VIDEO_RESOLUTION_Y + " TEXT NOT NULL, " + Settings.SETTING_VIDEO_FPS + " TEXT NOT NULL, " + Settings.SETTING_AUDIO_BITRATE_KBPS + " TEXT NOT NULL, " + Settings.SETTING_STORE_TO_SD + " TEXT NOT NULL CHECK("+Settings.SETTING_STORE_TO_SD+" IN("+Settings.SETTING_STORE_TO_SD_ALLOWED+")), " + Settings.SETTING_STORAGE_LIMIT_MB + " TEXT NOT NULL )"; However, when I execute my insert, I always get: 03-19 19:37:36.974: ERROR/Database(386): Error inserting server_address='0.0.0.0' storage_limit='-1' connection='none' preview_enabled='0' sd_enabled='1' video_fps='15' audio_bitrate='96' device_id='-1' recording_mode='none' picture_resolution_x='-1' picture_resolution_y='-1' unique_id='000000000000000' adhoc_enable='0' video_resolution_x='320' video_resolution_y='240' 03-19 19:45:34.284: ERROR/Database(446): android.database.sqlite.SQLiteConstraintException: error code 19: constraint failed It seems as if all the columns in my insert are not null. The row's primary key HAS to be unique, because it's the only row in the table. Therefore, the only thing I can think of is my CHECK conditions aren't true. Here are the predefined strings I'm using: public static final String SETTING_UNIQUE_ID = "unique_id"; public static final String SETTING_DEVICE_ID = "device_id"; public static final String SETTING_DEVICE_ID_DEFAULT = "'-1'"; public static final String SETTING_CONNECTION_PREFERENCE = "connection"; public static final String SETTING_CONNECTION_PREFERENCE_3G = "'3g'"; public static final String SETTING_CONNECTION_PREFERENCE_WIFI = "'wifi'"; public static final String SETTING_CONNECTION_PREFERENCE_NONE = "'none'"; public static final String SETTING_CONNECTION_PREFERENCE_ALLOWED = SETTING_CONNECTION_PREFERENCE_3G+","+SETTING_CONNECTION_PREFERENCE_WIFI+","+SETTING_CONNECTION_PREFERENCE_NONE; public static final String SETTING_CONNECTION_PREFERENCE_DEFAULT = SETTING_CONNECTION_PREFERENCE_NONE; public static final String SETTING_AD_HOC_ENABLED = "adhoc_enable"; public static final String SETTING_AD_HOC_ENABLED_ALLOWED = TRUE+","+FALSE; public static final String SETTING_AD_HOC_ENABLED_DEFAULT = FALSE; public static final String SETTING_SERVER_ADDRESS = "server_address"; public static final String SETTING_SERVER_ADDRESS_DEFAULT = "'0.0.0.0'"; public static final String SETTING_RECORDING_MODE = "recording_mode"; public static final String SETTING_RECORDING_MODE_VIDEO = "'video'"; public static final String SETTING_RECORDING_MODE_AUDIO = "'audio'"; public static final String SETTING_RECORDING_MODE_PICTURE = "'picture'"; public static final String SETTING_RECORDING_MODE_NONE = "'none'"; public static final String SETTING_RECORDING_MODE_ALLOWED = SETTING_RECORDING_MODE_VIDEO+","+SETTING_RECORDING_MODE_AUDIO+","+SETTING_RECORDING_MODE_PICTURE+","+SETTING_RECORDING_MODE_NONE; public static final String SETTING_RECORDING_MODE_DEFAULT = SETTING_RECORDING_MODE_NONE; public static final String SETTING_PREVIEW_ENABLED = "preview_enabled"; public static final String SETTING_PREVIEW_ENABLED_ALLOWED = TRUE+","+FALSE; public static final String SETTING_PREVIEW_ENABLED_DEFAULT = FALSE; public static final String SETTING_PICTURE_RESOLUTION_X = "picture_resolution_x"; public static final String SETTING_PICTURE_RESOLUTION_X_DEFAULT = "'-1'"; public static final String SETTING_PICTURE_RESOLUTION_Y = "picture_resolution_y"; public static final String SETTING_PICTURE_RESOLUTION_Y_DEFAULT = "'-1'"; public static final String SETTING_VIDEO_RESOLUTION_X = "video_resolution_x"; public static final String SETTING_VIDEO_RESOLUTION_X_DEFAULT = "'320'"; public static final String SETTING_VIDEO_RESOLUTION_Y = "video_resolution_y"; public static final String SETTING_VIDEO_RESOLUTION_Y_DEFAULT = "'240'"; public static final String SETTING_VIDEO_FPS = "video_fps"; public static final String SETTING_VIDEO_FPS_DEFAULT = "'15'"; public static final String SETTING_AUDIO_BITRATE_KBPS = "audio_bitrate"; public static final String SETTING_AUDIO_BITRATE_KBPS_DEFAULT = "'96'"; public static final String SETTING_STORE_TO_SD = "sd_enabled"; public static final String SETTING_STORE_TO_SD_ALLOWED = TRUE+","+FALSE; public static final String SETTING_STORE_TO_SD_DEFAULT = TRUE; public static final String SETTING_STORAGE_LIMIT_MB = "storage_limit"; public static final String SETTING_STORAGE_LIMIT_MB_DEFAULT = "'-1'"; public static final String SETTING_CLIP_LENGTH_SECONDS = "clip_length"; public static final String SETTING_CLIP_LENGTH_SECONDS_DEFAULT = "'300'"; Does anyone see what could be going on? I'm stumped. Thanks in advance.

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  • Nullpointerexcption & abrupt IOStream closure with inheritence and subclasses

    - by user1401652
    A brief background before so we can communicate on the same wave length. I've had about 8-10 university courses on programming from data structure, to one on all languages, to specific ones such as java & c++. I'm a bit rusty because i usually take 2-3 month breaks from coding. This is a personal project that I started thinking of two years back. Okay down to the details, and a specific question, I'm having problems with my mutator functions. It seems to be that I am trying to access a private variable incorrectly. The question is, am I nesting my classes too much and trying to mutate a base class variable the incorrect way. If so point me in the way of the correct literature, or confirm this is my problem so I can restudy this information. Thanks package GroceryReceiptProgram; import java.io.*; import java.util.Vector; public class Date { private int hour, minute, day, month, year; Date() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What's the hour? (Use 1-24 military notation"); hour = Integer.parseInt(keyboard.readLine()); System.out.println("what's the minute? "); minute = Integer.parseInt(keyboard.readLine()); System.out.println("What's the day of the month?"); day = Integer.parseInt(keyboard.readLine()); System.out.println("Which month of the year is it, use an integer"); month = Integer.parseInt(keyboard.readLine()); System.out.println("What year is it?"); year = Integer.parseInt(keyboard.readLine()); keyboard.close(); } catch (IOException e) { System.out.println("Yo houston we have a problem"); } } public void setHour(int hour) { this.hour = hour; } public void setHour() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What hour, use military notation?"); this.hour = Integer.parseInt(keyboard.readLine()); keyboard.close(); } catch (NumberFormatException e) { System.out.println(e.toString() + ":doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString()); } } public int getHour() { return hour; } public void setMinute(int minute) { this.minute = minute; } public void setMinute() { try (BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in))) { System.out.println("What minute?"); this.minute = Integer.parseInt(keyboard.readLine()); } catch (NumberFormatException e) { System.out.println(e.toString() + ": doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString() + ": minute shall not cooperate"); } catch (NullPointerException e) { System.out.println(e.toString() + ": in the setMinute function of the Date class"); } } public int getMinute() { return minute; } public void setDay(int day) { this.day = day; } public void setDay() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What day 0-6?"); this.day = Integer.parseInt(keyboard.readLine()); keyboard.close(); } catch (NumberFormatException e) { System.out.println(e.toString() + ":doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString()); } } public int getDay() { return day; } public void setMonth(int month) { this.month = month; } public void setMonth() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What month 0-11?"); this.month = Integer.parseInt(keyboard.readLine()); keyboard.close(); } catch (NumberFormatException e) { System.out.println(e.toString() + ":doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString()); } } public int getMonth() { return month; } public void setYear(int year) { this.year = year; } public void setYear() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What year?"); this.year = Integer.parseInt(keyboard.readLine()); keyboard.close(); } catch (NumberFormatException e) { System.out.println(e.toString() + ":doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString()); } } public int getYear() { return year; } public void set() { setMinute(); setHour(); setDay(); setMonth(); setYear(); } public Vector<Integer> get() { Vector<Integer> holder = new Vector<Integer>(5); holder.add(hour); holder.add(minute); holder.add(month); holder.add(day); holder.add(year); return holder; } }; That is the Date class obviously, next is the other base class Location. package GroceryReceiptProgram; import java.io.*; import java.util.Vector; public class Location { String streetName, state, city, country; int zipCode, address; Location() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What is the street name"); streetName = keyboard.readLine(); System.out.println("Which state?"); state = keyboard.readLine(); System.out.println("Which city?"); city = keyboard.readLine(); System.out.println("Which country?"); country = keyboard.readLine(); System.out.println("Which zipcode?");//if not u.s. continue around this step zipCode = Integer.parseInt(keyboard.readLine()); System.out.println("What address?"); address = Integer.parseInt(keyboard.readLine()); } catch (IOException e) { System.out.println(e.toString()); } } public void setZipCode(int zipCode) { this.zipCode = zipCode; } public void setZipCode() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What zipCode?"); this.zipCode = Integer.parseInt(keyboard.readLine()); keyboard.close(); } catch (NumberFormatException e) { System.out.println(e.toString() + ":doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString()); } } public void set() { setAddress(); setCity(); setCountry(); setState(); setStreetName(); setZipCode(); } public int getZipCode() { return zipCode; } public void setAddress(int address) { this.address = address; } public void setAddress() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What minute?"); this.address = Integer.parseInt(keyboard.readLine()); keyboard.close(); } catch (NumberFormatException e) { System.out.println(e.toString() + ":doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString()); } } public int getAddress() { return address; } public void setStreetName(String streetName) { this.streetName = streetName; } public void setStreetName() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What minute?"); this.streetName = keyboard.readLine(); keyboard.close(); } catch (IOException e) { System.out.println(e.toString()); } } public String getStreetName() { return streetName; } public void setState(String state) { this.state = state; } public void setState() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What minute?"); this.state = keyboard.readLine(); keyboard.close(); } catch (IOException e) { System.out.println(e.toString()); } } public String getState() { return state; } public void setCity(String city) { this.city = city; } public void setCity() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What minute?"); this.city = keyboard.readLine(); keyboard.close(); } catch (IOException e) { System.out.println(e.toString()); } } public String getCity() { return city; } public void setCountry(String country) { this.country = country; } public void setCountry() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What minute?"); this.country = keyboard.readLine(); keyboard.close(); } catch (IOException e) { System.out.println(e.toString()); } } public String getCountry() { return country; } }; their parent(What is the proper name?) class package GroceryReceiptProgram; import java.io.*; public class FoodGroup { private int price, count; private Date purchaseDate, expirationDate; private Location location; private String name; public FoodGroup() { try { setPrice(); setCount(); expirationDate.set(); purchaseDate.set(); location.set(); } catch (NullPointerException e) { System.out.println(e.toString() + ": in the constructor of the FoodGroup class"); } } public void setPrice(int price) { this.price = price; } public void setPrice() { try (BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in))) { System.out.println("What Price?"); price = Integer.parseInt(keyboard.readLine()); } catch (NumberFormatException e) { System.out.println(e.toString() + ":doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString() + ": in the FoodGroup class, setPrice function"); } catch (NullPointerException e) { System.out.println(e.toString() + ": in FoodGroup class. SetPrice()"); } } public int getPrice() { return price; } public void setCount(int count) { this.count = count; } public void setCount() { try (BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in))) { System.out.println("What count?"); count = Integer.parseInt(keyboard.readLine()); } catch (NumberFormatException e) { System.out.println(e.toString() + ":doesnt seem to be a number"); } catch (IOException e) { System.out.println(e.toString() + ": in the FoodGroup class, setCount()"); } catch (NullPointerException e) { System.out.println(e.toString() + ": in FoodGroup class, setCount"); } } public int getCount() { return count; } public void setName(String name) { this.name = name; } public void setName() { try { BufferedReader keyboard = new BufferedReader(new InputStreamReader(System.in)); System.out.println("What minute?"); this.name = keyboard.readLine(); } catch (IOException e) { System.out.println(e.toString()); } } public String getName() { return name; } public void setLocation(Location location) { this.location = location; } public Location getLocation() { return location; } public void setPurchaseDate(Date purchaseDate) { this.purchaseDate = purchaseDate; } public void setPurchaseDate() { this.purchaseDate.set(); } public Date getPurchaseDate() { return purchaseDate; } public void setExpirationDate(Date expirationDate) { this.expirationDate = expirationDate; } public void setExpirationDate() { this.expirationDate.set(); } public Date getExpirationDate() { return expirationDate; } } and finally the main class, so I can get access to all of this work. package GroceryReceiptProgram; public class NewMain { public static void main(String[] args) { FoodGroup test = new FoodGroup(); } } If anyone is further interested, here is a link the UML for this. https://www.dropbox.com/s/1weigjnxih70tbv/GRP.dia

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  • Can't get SSH public key authentication to work

    - by Trey Parkman
    My server is running CentOS 5.3. I'm on a Mac running Leopard. I don't know which is responsible for this: I can log on to my server just fine via password authentication. I've gone through all of the steps for setting up PKA (as described at http://www.centos.org/docs/5/html/Deployment_Guide-en-US/s1-ssh-beyondshell.html), but when I use SSH, it refuses to even attempt publickey verification. Using the command ssh -vvv user@host (where -vvv cranks up verbosity to the maximum level) I get the following relevant output: debug2: key: /Users/me/.ssh/id_dsa (0x123456) debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug3: start over, passed a different list publickey,gssapi-with-mic,password debug3: preferred keyboard-interactive,password debug3: authmethod_lookup password debug3: remaining preferred: ,password debug3: authmethod_is_enabled password debug1: Next authentication method: password followed by a prompt for my password. If I try to force the issue with ssh -vvv -o PreferredAuthentications=publickey user@host I get debug2: key: /Users/me/.ssh/id_dsa (0x123456) debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug3: start over, passed a different list publickey,gssapi-with-mic,password debug3: preferred publickey debug3: authmethod_lookup publickey debug3: No more authentication methods to try. So, even though the server says it accepts the publickey authentication method, and my SSH client insists on it, I'm rebutted. (Note the conspicuous absence of an "Offering public key:" line above.) Any suggestions?

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  • Multiple public IPs through DD-WRT without 1-to-1 NAT

    - by Stephen Touset
    I've done a search here and wasn't able to find anything relevant to my situation. I apologize in advance if I've missed an existing post on the topic. Our ISP has provided us with 6 static IP addresses. We are currently using two of them (plus one for the Comcast-provided router). One of the static addresses routes to our internal network, and the other goes to our VOIP phone system. Unfortunately, the Comcast machine doesn't support QoS, so our VOIP calls have been choppy. We plan to put the Comcast-provided router into bridge mode and replace it with an ASUS RT-N16 running DD-WRT. However, I'm unsure how to set up DD-WRT to function similarly to our existing Comcast router. The Comcast router's WAN IP is the first of our static IP addresses. We did not need to provide an internal LAN IP address — simply connecting machines that use our other public addresses to the LAN ports on the Comcast router is enough for it to route between the connected machines and our internet connection. Is there a way to do a similar setup through the DD-WRT? Thanks in advance.

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  • Come sfruttare le nuove dinamiche di relazione azienda-consumatore per ottimizzare l’esperienza multicanale e per rendere più efficiente il Customer Service creando e mantenendo la "brand promise"?

    - by Silvia Valgoi
    Scoprilo il prossimo 4 luglio a Milano! Oracle ha organizzato un workshop per condividere esperienze e casi sul tema Service Excellence. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In un mondo costantemente connesso dove le aspettative dei consumatori aumentano sempre di più un’area in cui le aziende possono veramente differenziarsi, mantenendo leadership e quote di mercato, è la Customer Service Experience che possono fornire. Ma come sfruttare queste nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service creando valore e mantenendo la “brand promise”? Con il contributo di ASAP Service Management Forum, osservatorio privilegiato per le tematiche di Service, e con il contributo di testimonianze andremo a definire i percorsi da intraprendere o già intrapresi per sviluppare efficaci strategie di Customer Experience che tengano conto del ruolo cruciale che il consumatore ricopre quando interagisce con l’azienda. Non perdere questo appuntamento!  

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  • Using bind (named) as a public proxy server

    - by TrentDavis
    We have a Python DNS server that does a bunch of stuff to figure out values it should return for various DNS records. This works nicely, however as it is Python, the performance under high load won't be great. What I would like to do is have a "proxy" bind server sit in front of it to return results to the public internet. This will cache the results (typically 15 minutes, some records are a few seconds), so the load on the Python server will be greatly reduced as it will only see one look up per domain (only about 100 domains) every 15 minutes. The data in these domains changes a lot, so using a master won't work as it will constantly be changing. I have something setup that looked like it would work great (using a forwarder for the zone), and tested it with dig etc, all going great. However when we went to go live with it, things weren't working, and we figured out that named is not setting the "Authoritative" bit (fair enough, it is a forwarder). So my question is, can we tell bind to set the Authoritative bit for forwarded domains? I have looked at all the doco I can find, and can't find anything about doing things this way. Most of the doco about using it as a proxy if for a LAN to the internet. Ideally I would like to use bind as it is there and installed (CentOS 5 servers). But at a pinch we could look at a different name server to do the work if it just can't be done with bind. Thanks.

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  • My Doors - Why Standards Matter to Business

    - by Brian Dayton
    "Standards save money." "Standards accelerate projects." "Standards make better solutions."   What do these statements mean to you? You buy technology solutions like Oracle Applications but you're a business person--trying to close the quarter, get performance reviews processed, negotiate a new sourcing contract, etc.   When "standards" come up in presentations and discussions do you: -          Nod your head politely -          Tune out and check your smart phone -          Turn to your IT counterpart and say "Bob's all over this standards thing, right Bob?"   Here's why standards matter. My wife wants new external doors downstairs, ones that would get more light into the rooms. Am I OK with that? "Uhh, sure...it's a little dark in the kitchen."   -          24 hours ago - wife calls to tell me that she's going to the hardware store and may look at doors -          20 hours ago - wife pulls into driveway, informs me that two doors are in the back of her station wagon, ready for me to carry -          19 hours ago - I re-discovered the fact that it's not fun to carry a solid wood door by myself -          5 hours ago - Local handyman, who was at our house anyway, tells me that the doors we bought will likely cost 2-3x the material cost in installation time and labor...the doors are standard but our doorways aren't   We could have done more research. I could be more handy. Sure. But the fact is, my 1951 house wasn't built with me in mind. They built what worked and called it a day.   The same holds true with a lot of business applications. They were designed and architected for one-time use with one use-case in mind. Today's business climate is different. If you're going to use your processes and technology to differentiate your business you should have at least a working knowledge of: -          How standards can benefit your business -          Your IT organization's philosophy around standards -          Your vendor's track-record around standards...and watch for those who pay lip-service to standards but don't follow through   The rallying cry in most IT organizations today is "learn more about the business, drop the acronyms." I'm not advocating that you go out and learn how to code in Java. But I do believe it will help your business and your decision-making process if you meet IT ½...even ¼ of the way there.   Epilogue: The door project has been put on hold and yours truly has to return the doors to the hardware store tomorrow.

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  • Network config for KVM on physical machine with single NIC and single public IP

    - by neo0
    I have a physical machine running CentOS 6.4 and I will rent a place to run it in a data center. I want to install KVM on that machine to run some virtual machines. The problem is my physical machine have only one NIC and the data center give me a public IP for that interface. So how should I configure network on the physical machine to make it assign for each vm a private IP that can connect to Internet. If I create a br0 bridged with eth0 interface and create a vm with option --bridge=br0 then KVM could not assign an IP for the vm so setup can not be done. Should I use NAT mode? Does KVM have any host-only network like Virtualbox? But the vm still has to connect to outside? Thank you! Update I install the guest network using NAT (--network network:default) and then I only have to port-forwarding from the host. But if I config br0 bridged with physical eth0 then the guest can not get an IP from boot. So I removed the br0 and it worked.

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  • Rapidly changing public IP addresses on certain networks?

    - by zenblender
    I run/develop an online game where many of our users are in southeast asia. I recently went to southeast asia and made an alarming discovery. Anywhere I got internet access, whether it was via 3G, a LAN in a hotel, or wifi in a cafe, both in Singapore and the Philippines, I noticed that my IP address was changing CONSTANTLY. I mean the public IP address, not the private one. I could load a page like whatismyip.com and just hit reload and see a new IP address show up every 5-10 seconds! This has lots of consequences for my online game, as many things "break" if the IP address changes for a given user. Basically, I would like to know more about this. Is there a name for the kind of network or router or paradigm that causes this, so I can read up on it? I don't understand WHY a network would function this way. Does it do this on purpose? Is it for security reasons? Is it to anonymize and protect the identity of the users? Or is it just an "old" method that is mostly obsolete in the rest of the world? Thanks for any info that will help me to understand.

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  • Culture Shmulture?

    - by steve.diamond
    I've been thinking about "Customer Experience Management" lately. Here at Oracle, we arguably have the most complete suite of applications for managing the customer experience across and in the context of multiple channels -- from marketing to loyalty to contact center to self-service to analytics offerings, and more. And stay tuned, because in coming months let's just say we'll have even more to talk about on this front. But that said............ Last weekend my wife and I stayed at one of the premiere hotel chains on the planet. I won't name them, but we all know the short list. It could have been the St. Regis or the Ritz Carlton or Four Seasons or Hyatt Park or....This stay, at this particular hotel, was simply outstanding. Within a chain known for providing "above and beyond" levels of service, this particular hotel, under this particular manager, exceeded expectations on so many fronts. For example, at the Spa we mentioned to the two attendants that my wife is seven months pregnant and that we had previously had a lot of trouble conceiving. We then went to our room. Ten minutes later we heard a knock at the door and received a plate of chocolate covered strawberries with a heartfelt note and an inspiring quote, signed by the two spa attendees. The following day we arranged to have a bellhop drive us to the beach. Although they had a pre-arranged beach shuttle service with time limits, etc., he greeted us by saying, "I'm yours for the day until 4 p.m. Whatever you want to do is fine by me, as long as it's legal!" The morning that we left we arranged to have a taxi drive us to the airport--a nearly 40 mile drive. What showed up was a private coach complete with navy blue suited driver dude. And we were charged the taxi fare price. And there were many other awesome exchanges I won't mention here, although I did email the GM of this hotel two nights ago and expressed our effusive praise and gratitude. I'd submit that this hotel chain would have a definitive advantage using even more Oracle software to manage and optimize its customer interactions (yes, they are a customer). But WITHOUT the culture--that management team--and that instillation of aligned values across all employees of exemplifying 'the golden rule,' I wonder how much technology really matters in providing a distinctively positive and memorable customer experience. Lest you think I'm alone in these pontifications, have you read Paul Greenberg's blog lately? Have you seen one of his most recent posts? Now this SPECIFIC post is NOT about customer service per se. But it is about people. So yes, please think long and hard about the technology you seek to deploy. But never forget who will be interacting with your systems, and your customers.

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  • Project planning and customer tracking system

    - by Daniel Hollands
    First off, sorry if this is the wrong 'stack' site, but it seemed like a good place to start. I'm happy to report that my services as a web developer are starting to be in quite a lot of demand, and I have a few existing and potentially new customers all lining up - but I'm finding it very hard to keep track of everything. What I'm hoping for is some (preferably web-based) system which I can use to keep track of who my customers are, the various projects that I've got going on for them, and (if possible) the individual sub-tasks that make up each project. What would be even better is if the relevant customer was able to log into the site, and see the process of their projects. I do hope you know what I'm talking about, and that you'll be able to offer some suggestions of either web-base sites that offer something along these lines, or of some open source solution or something like that? Thank you

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