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  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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  • Does tempdb Get Recreated From model at Startup?

    - by Jonathan Kehayias
    In my last post Does the tempdb Log file get Zero Initialized at Startup? I questioned whether or not tempdb is actually created from the model database or not at startup.  There is actually an easy way to prove that this statement, at least internally to the tempdb database is in fact TRUE.  Many thanks go out to Bob Ward (Blog | Twitter) for pointing this out after trading emails with him. To validate that tempdb is actually copied at startup from the model database, all that is necessary...(read more)

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  • How to create an Access database by using ADOX and Visual C# .NET

    - by SAMIR BHOGAYTA
    Build an Access Database 1. Open a new Visual C# .NET console application. 2. In Solution Explorer, right-click the References node and select Add Reference. 3. On the COM tab, select Microsoft ADO Ext. 2.7 for DDL and Security, click Select to add it to the Selected Components, and then click OK. 4. Delete all of the code from the code window for Class1.cs. 5. Paste the following code into the code window: using System; using ADOX; private void btnCreate_Click(object sender, EventArgs e) { ADOX.CatalogClass cat = new ADOX.CatalogClass(); cat.Create("Provider=Microsoft.Jet.OLEDB.4.0;" +"Data Source=D:\\NewMDB.mdb;" +"Jet OLEDB:Engine Type=5"); MessageBox.Show("Database Created Successfully"); cat = null; }

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  • Is there a "rigorous" method for choosing a database?

    - by Andrew Martin
    I'm not experienced with NoSQL, but one person on my team is calling for its use. I believe our data and its usage isn't optimal for a NoSQL implementation. However, my understanding is based off reading various threads on various websties. I'd like to get some stronger evidence as to who's correct. My question is therefore, "Is there a technique for estimating the performance and requirements of a certain database, that I could use to confirm or modify my intuitions?". Is there, for example, a good book for calculating the performance of equivalent MongoDB/MySQL schema? Is the only really reliable option to build the whole thing and take metrics?

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  • Demo on Data Guard Protection From Lost-Write Corruption

    - by Rene Kundersma
    Today I received the news a new demo has been made available on OTN for Data Guard protection from lost-write corruption. Since this is a typical MAA solution and a very nice demo I decided to mention this great feature also in this blog even while it's a recommended best practice for some time. When lost writes occur an I/O subsystem acknowledges the completion of the block write even though the write I/O did not occur in the persistent storage. On a subsequent block read on the primary database, the I/O subsystem returns the stale version of the data block, which might be used to update other blocks of the database, thereby corrupting it.  Lost writes can occur after an OS or storage device driver failure, faulty host bus adapters, disk controller failures and volume manager errors. In the demo a data block lost write occurs when an I/O subsystem acknowledges the completion of the block write, while in fact the write did not occur in the persistent storage. When a primary database lost write corruption is detected by a Data Guard physical standby database, Redo Apply (MRP) will stop and the standby will signal an ORA-752 error to explicitly indicate a primary lost write has occurred (preventing corruption from spreading to the standby database). Links: MOS (1302539.1). "Best Practices for Corruption Detection, Prevention, and Automatic Repair - in a Data Guard Configuration" Demo MAA Best Practices Rene Kundersma

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  • What's new in Solaris 11.1?

    - by Karoly Vegh
    Solaris 11.1 is released. This is the first release update since Solaris 11 11/11, the versioning has been changed from MM/YY style to 11.1 highlighting that this is Solaris 11 Update 1.  Solaris 11 itself has been great. What's new in Solaris 11.1? Allow me to pick some new features from the What's New PDF that can be found in the official Oracle Solaris 11.1 Documentation. The updates are very numerous, I really can't include all.  I. New AI Automated Installer RBAC profiles have been introduced to enable delegation of installation tasks. II. The interactive installer now supports installing the OS to iSCSI targets. III. ASR (Auto Service Request) and OCM (Oracle Configuration Manager) have been enabled by default to proactively provide support information and create service requests to speed up support processes. This is optional and can be disabled but helps a lot in supportcases. For further information, see: http://oracle.com/goto/solarisautoreg IV. The new command svcbundle helps you to create SMF manifests without having to struggle with XML editing. (btw, do you know the interactive editprop subcommand in svccfg? The listprop/setprop subcommands are great for scripting and automating, but for an interactive property editing session try, for example, this: svccfg -s svc:/application/pkg/system-repository:default editprop )  V. pfedit: Ever wondered how to delegate editing permissions to certain files? It is well known "sudo /usr/bin/vi /etc/hosts" is not the right way, for sudo elevates the complete vi process to admin levels, and the user can "break" out of the session as root with simply starting a shell from that vi. Now, the new pfedit command provides a solution exactly to this challenge - an auditable, secure, per-user configurable editing possibility. See the pfedit man page for examples.   VI. rsyslog, the popular logging daemon (filters, SSL, formattable output, SQL collect...) has been included in Solaris 11.1 as an alternative to syslog.  VII: Zones: Solaris Zones - as a major Solaris differentiator - got lots of love in terms of new features: ZOSS - Zones on Shared Storage: Placing your zones to shared storage (FC, iSCSI) has never been this easy - via zonecfg.  parallell updates - with S11's bootenvironments updating zones was no problem and meant no downtime anyway, but still, now you can update them parallelly, a way faster update action if you are running a large number of zones. This is like parallell patching in Solaris 10, but with all the IPS/ZFS/S11 goodness.  per-zone fstype statistics: Running zones on a shared filesystems complicate the I/O debugging, since ZFS collects all the random writes and delivers them sequentially to boost performance. Now, over kstat you can find out which zone's I/O has an impact on the other ones, see the examples in the documentation: http://docs.oracle.com/cd/E26502_01/html/E29024/gmheh.html#scrolltoc Zones got RDSv3 protocol support for InfiniBand, and IPoIB support with Crossbow's anet (automatic vnic creation) feature.  NUMA I/O support for Zones: customers can now determine the NUMA I/O topology of the system from within zones.  VIII: Security got a lot of attention too:  Automated security/audit reporting, with builtin reporting templates e.g. for PCI (payment card industry) audits.  PAM is now configureable on a per-user basis instead of system wide, allowing different authentication requirements for different users  SSH in Solaris 11.1 now supports running in FIPS 140-2 mode, that is, in a U.S. government security accredited fashion.  SHA512/224 and SHA512/256 cryptographic hash functions are implemented in a FIPS-compliant way - and on a T4 implemented in silicon! That is, goverment-approved cryptography at HW-speed.  Generally, Solaris is currently under evaluation to be both FIPS and Common Criteria certified.  IX. Networking, as one of the core strengths of Solaris 11, has been extended with:  Data Center Bridging (DCB) - not only setups where network and storage share the same fabric (FCoE, anyone?) can have Quality-of-Service requirements. DCB enables peers to distinguish traffic based on priorities. Your NICs have to support DCB, see the documentation, and additional information on Wikipedia. DataLink MultiPathing, DLMP, enables link aggregation to span across multiple switches, even between those of different vendors. But there are essential differences to the good old bandwidth-aggregating LACP, see the documentation: http://docs.oracle.com/cd/E26502_01/html/E28993/gmdlu.html#scrolltoc VNIC live migration is now supported from one physical NIC to another on-the-fly  X. Data management:  FedFS, (Federated FileSystem) is new, it relies on Solaris 11's NFS referring mechanism to join separate shares of different NFS servers into a single filesystem namespace. The referring system has been there since S11 11/11, in Solaris 11.1 FedFS uses a LDAP - as the one global nameservice to bind them all.  The iSCSI initiator now uses the T4 CPU's HW-implemented CRC32 algorithm - thus improving iSCSI throughput while reducing CPU utilization on a T4 Storage locking improvements are now RAC aware, speeding up throughput with better locking-communication between nodes up to 20%!  XI: Kernel performance optimizations: The new Virtual Memory subsystem ("VM2") scales now to 100+ TB Memory ranges.  The memory predictor monitors large memory page usage, and adjust memory page sizes to applications' needs OSM, the Optimized Shared Memory allows Oracle DBs' SGA to be resized online XII: The Power Aware Dispatcher in now by default enabled, reducing power consumption of idle CPUs. Also, the LDoms' Power Management policies and the poweradm settings in Solaris 11 OS will cooperate. XIII: x86 boot: upgrade to the (Grand Unified Bootloader) GRUB2. Because grub2 differs in the configuration syntactically from grub1, one shall not edit the new grub configuration (grub.cfg) but use the new bootadm features to update it. GRUB2 adds UEFI support and also support for disks over 2TB. XIV: Improved viewing of per-CPU statistics of mpstat. This one might seem of less importance at first, but nowadays having better sorting/filtering possibilities on a periodically updated mpstat output of 256+ vCPUs can be a blessing. XV: Support for Solaris Cluster 4.1: The What's New document doesn't actually mention this one, since OSC 4.1 has not been released at the time 11.1 was. But since then it is available, and it requires Solaris 11.1. And it's only a "pkg update" away. ...aand I seriously need to stop here. There's a lot I missed, Edge Virtual Bridging, lofi tuning, ZFS sharing and crypto enhancements, USB3.0, pulseaudio, trusted extensions updates, etc - but if I mention all those then I effectively copy the What's New document. Which I recommend reading now anyway, it is a great extract of the 300+ new projects and RFE-followups in S11.1. And this blogpost is a summary of that extract.  For closing words, allow me to come back to Request For Enhancements, RFEs. Any customer can request features. Open up a Support Request, explain that this is an RFE, describe the feature you/your company desires to have in S11 implemented. The more SRs are collected for an RFE, the more chance it's got to get implemented. Feel free to provide feedback about the product, as well as about the Solaris 11.1 Documentation using the "Feedback" button there. Both the Solaris engineers and the documentation writers are eager to hear your input.Feel free to comment about this post too. Except that it's too long ;)  wbr,charlie

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  • La vulnérabilité de Java déjà exploitée depuis des serveurs russes, Oracle reste sur sa position

    Mise à jour du 15/04/10 La vulnérabilité de Java déjà exploitée Depuis des serveurs russes, Oracle reste sur sa position La faille de Java récemment mise à jour par un ingénieur de Google (lire ci-avant) serait déjà exploitée. Roger Thompson, chef chercheur chez AVG, a repéré des attaques depuis des serveurs russes utilisés par des sites qui ciblent le grand public (comme Songlyrics.com, qui propose les paroles de chansons de Lady Gaga, Rihanna, etc.). En arrivant sur ce site, un iFrame malicieux camouflé dans une publicité redirige l'utilisateur (sans que celui-ci ne s'en aperçoive) vers un serveur hébergeant l'exploit....

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  • Missing Index on CI_SEV_PROC table (CCB 2.3.1)

    - by ACShorten
    One of our customers reported performance issues with the severence processes in Oracle Utilities Customer Care And Billing V2.3.1 and after investigation a base index was found to be missing in the base package installation scripts. This index can be created manually to address any performance issues in this part of the system. For details of the index creation, refer to the KB Article on My Oracle Support KB 1431632.1 Index Missing On CI_SEV_PROC Table.

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  • Database checksum features - redundant? useful?

    - by Eloff
    Just about every mainstream DB has a feature to calculate checksums per page, per sector, or per record. Now for a DB that does full recover after any crash, like PostgreSQL, is a checksum even useful? There will be no data loss as long as the xlog is ok, no matter what kind of corruption happened to the data itself, as the redo log is replayed every committed transaction will be restored. So checksums are useless on restore. Doesn't the filesystem or disk keep checksums anyway to detect corruption? So unless the checksum is per record, all it does is tell you there is corruption - which the OS should be yelling at you the minute you try to read it - so useless in operation? I can't imagine how a checksum can be helpful in any sane database - but since they all use them - I'd say that's just failure of imagination on my part. So how is it useful?

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  • ODI 11g - Cleaning control characters and User Functions

    - by David Allan
    In ODI user functions have a poor name really, they should be user expressions - a way of wrapping common expressions that you may wish to reuse many times - across many different technologies is an added bonus. To illustrate look at the problem of how to remove control characters from text. Users ask these types of questions over all technologies - Microsoft SQL Server, Oracle, DB2 and for many years - how do I clean a string, how do I tokenize a string and so on. After some searching around you will find a few ways of doing this, in Oracle there is a convenient way of using the TRANSLATE and REPLACE functions. So you can convert some text using the following SQL; replace( translate('This is my string'||chr(9)||' which has a control character', chr(3)||chr(4)||chr(5)||chr(9), chr(3) ), chr(3), '' ) If you had many columns to perform this kind of transformation on, in the Oracle database the natural solution you'd go to would be to code this as a PLSQL function since you don't want the code splattered everywhere. Someone tells you that there is another control character that needs added equals a maintenance headache. Coding it as a PLSQL function will incur a context switch between SQL and PLSQL which could prove costly. In ODI user functions let you capture this expression text and reference it many times across your mappings. This will protect the expression from being copy-pasted by developers and make maintenance much simpler - change the expression definition in one place. Firstly define a name and a syntax for the user function, I am calling it UF_STRIP_BAD_CHARACTERS and it has one parameter an input string;  We then can define an implementation for each technology we will use it, I will define Oracle's using the inputString parameter and the TRANSLATE and REPLACE functions with whatever control characters I want to replace; I can then use this inside mapping expressions in ODI, below I am cleaning the ENAME column - a fabricated example but you get the gist.  Note when I use the user function the function name remains in the text of the mapping, the actual expression is not substituted until I generate the scenario. If you generate the scenario and export the scenario you can have a peak at the code that is processed in the runtime - below you can see a snippet of my export scenario;  That's all for now, hopefully a useful snippet of info.

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  • Suggest-a-Session for Oracle Develop 2010: Last chance to get your paper submitted.

    - by olaf.heimburger
    While working with Oracle Technologies at customer projects we all come across solutions and ideas that are worth to share with a greater audience. When you missed the Call For Paper for Oracle OpenWorld and Oracle Develop you have the chance to get in. The Oracle Mix Community provides a tool called Suggest-a-Session for submitting and voting the sessions you would like to attend. My Suggestions When you pass by, do not forget to vote for my sessions. These are: Real-World Single Sign-On and ADF Security The Personal Newsletter Generator: Implement Cool Applications with ADF Faces Thank you for your support.

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  • Payments - Chase Paymentech PTK Decomissioning FTP After July 2014

    - by LuciaC
    Customers who have integrated Oracle Payments with Chase Paymentech payment system are being contacted by Paymentech informing them about the impending desupport of standard File Transfer Protocol (FTP).  Customers are being advised to look for alternate protocol to connect to Paymentech for credit card and direct debit payment processing.  Oracle Payments product management and development is aware of Paymentech PTK decomissioning FTP after July 2014. They are currently evaluating using SFTP as an alternative.  Please monitor Doc ID 1586425.1 for the latest updates.

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  • Oracle Index Skip Scan

    - by jchang
    There is a feature, called index skip scan that has been in Oracle since version 9i. When I across this, it seemed like a very clever trick, but not a critical capability. More recently, I have been advocating DW on SSD in approrpiate situations, and I am thinking this is now a valuable feature in keeping the number of nonclustered indexes to a minimum. Briefly, suppose we have an index with key columns: Col1 , Col2 , in that order. Obviously, a query with a search argument (SARG) on Col1 can use...(read more)

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  • New Oracle Database Performance and Tuning Specialization version available to all partners!

    - by Catalin Teodor
    Any partner working with the Oracle database should take advantage of the new Oracle Database Performance and Tuning specialization version. Have partners review the criteria and see what’s new in this specialization solution update. Partners should plan to take the new version as the Oracle Database 11g Performance Tuning specialization becomes non-qualifying as of August 1, 2015.

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  • We have a winner!

    - by Maria Colgan
    Thank you all for voting for your favorite Optimizer bumper sticker slogans. We are proud to announce we have a winner! With over 40% of the votes "Proud parent of a child cursor" will be the official Optimizer bumper sticker at this year's Oracle Open World! Don't forget you will be able to pickup your Optimizer bumper sticker at the Optimizer demo booth in the Oracle demo grounds! Looking forward to seeing you there! +Maria Colgan

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  • Last chance to vote in Optimizer Bumper Sticker Competition

    - by Maria Colgan
    There is still time to vote in our competition to find the best Optimizer bumper sticker, which we will give away at the Optimizer demo booth at this years Oracle Open World. Click here to vote for your favorite. Then stop by the Optimizer demo booth at Oracle Open World to claim your bumper sticker! Remember voting will close on June 30th and the winning slogan will be announced in early July. +Maria Colgan

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  • WebLogic Partner Community Newsletter November 2012

    - by JuergenKress
    Dear WebLogic partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. If you have missed the Oracle OpenWorld WebLogic, Java and ExaLogic highlights - you can now watch our community webcast on-demand. To experience and learn more about WebLogic 12c, make sure you attend one of the upcoming WebLogic 12c bootcamps. We are continuously adding many more locations to our training road-show! If you like to suggest an additional location, Please feel free to write us @wlscommunity on twitter. The key presentations from Oracle OpenWorld 2012 are published at our WebLogic Community Workspace (WebLogic Community membership required): Exalogic X3-2 launch (.pptx) & ExaLogic references 2012 (ppt) & General Session Building and Managing a Private Oracle Java & Experiences building JavaEE based PaaS Platform Compressed presentation & Oracle Enterprise Manager 12c Cloud Control Demo (Zip) & Coherence Past Present And Future (ppt)& Coherence Web Elastic Data on WebLogic 12c (zip) & Oracle Tuxedo What’s New in 12c (.pptx) & Tuxedo Java Services(.pptx). One of the newest product in the middleware family ADF Mobile & ADF Essentials is now available. Andrejus published an article on how to implement ADF Essentials on Glassfish. When you design mobile solutions, you might want to make use of the Oracle Fusion Applications user experience design patterns. We continue to promote and create joint partner marketing campaigns to upgrade iAS to WebLogic, please contact myself if you are interested! Critical patch updates have been also released for iAs and the whole middleware stack, please make sure that you implement them. Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsNovember2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • WebLogic Partner Community Newsletter November 2012

    - by JuergenKress
    Dear WebLogic partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. If you have missed the Oracle OpenWorld WebLogic, Java and ExaLogic highlights - you can now watch our community webcast on-demand. To experience and learn more about WebLogic 12c, make sure you attend one of the upcoming WebLogic 12c bootcamps. We are continuously adding many more locations to our training road-show! If you like to suggest an additional location, Please feel free to write us @wlscommunity on twitter. The key presentations from Oracle OpenWorld 2012 are published at our WebLogic Community Workspace (WebLogic Community membership required): Exalogic X3-2 launch (.pptx) & ExaLogic references 2012 (ppt) & General Session Building and Managing a Private Oracle Java & Experiences building JavaEE based PaaS Platform Compressed presentation & Oracle Enterprise Manager 12c Cloud Control Demo (Zip) & Coherence Past Present And Future (ppt)& Coherence Web Elastic Data on WebLogic 12c (zip) & Oracle Tuxedo What’s New in 12c (.pptx) & Tuxedo Java Services(.pptx). One of the newest product in the middleware family ADF Mobile & ADF Essentials is now available. Andrejus published an article on how to implement ADF Essentials on Glassfish. When you design mobile solutions, you might want to make use of the Oracle Fusion Applications user experience design patterns. We continue to promote and create joint partner marketing campaigns to upgrade iAS to WebLogic, please contact myself if you are interested! Critical patch updates have been also released for iAs and the whole middleware stack, please make sure that you implement them. Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsNovember2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • História de Sucesso

    - by Wesley Faria
    ? Neste mês o processador SPARC completa 25 anos, tudo começou  em 1992 quando a Sun lançou o primeiro servidor high-end SPARC. Hoje a família de processadores SPARC é usada nos servidores enterprise da Oracle criando uma arquitetura otimizada para obter o máximo de performance em todo tipo de aplicação, desde CRM, ERP até o Java/Web. Veja a tragetória de Glória do SPARC no link: http://www.oracle-downloads.com/sparc25info/ Parabéns por essa tragetória de sucesso e vida longa ao SPARC !!!!!

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  • Recording Available: March 2012 Quarterly Customer Update Webcast

    - by John Klinke
    Missed the recent Quarterly Customer Update Webcast? We covered several topics including: * WebCenter 4 Pillars overview * Support Update * WebCenter Content 11gR1 Update * WebCenter Portal 11gR1 Update * Oracle Social Network Overview VIEW WEBCAST RECORDING: Access the March 2012 Webcast recording and presentation by going to: My Oracle Support Site Note: 568127.1 We'll announce the next Quarterly Customer Update Webcast here on the WebCenter Content Alerts blog.

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