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• Tyrus 1.3

  - by Pavel Bucek

  I’m pleased to announce that new version of Tyrus was released today. It contains some interesting features, like asynchronous handling of connectToServer method call, optimised broadcast support and lots of stability and performance improvements. As previously – I will follow with more blog posts about selected features later. Some of them are already described in updated User guide. Complete list of bugfixes and new featuresTYRUS-262: @OnOpen fails for programmatically deployed annotated endpoint.TYRUS-261: Text decoder disables Binary decoder if both are configured for the same server endpoint; endpoint cannot receive binary messages anymore.TYRUS-248: Consolidate Extension representationTYRUS-258: Tyrus always creates HTTP sessionTYRUS-251: DecodeException is not passed to @OnError methodTYRUS-252: encoder for primitive types cannot be overridden.TYRUS-250: Sec-WebSocket-Protocol header cannot be present when there is no negotiated subprotocolTYRUS-249: WebSocketContainer MaxSessionIdleTimeout is not propagated to Session (server side)TYRUS-257: Async timeout value set on WebSocketContainer is not propagated to RemoteEndpoints (Session#getAsyncRemote())TYRUS-253: DecodeException is not passed to @OnError method from session.getAsyncRemote().sendObjectTYRUS-243: WebSocketContainer.connectToServer can block for secondsTYRUS-227: Build failure : AsyncBinaryTestTYRUS-226: Tyrus build error : OnCloseTestTYRUS-247: Make all samples use TestContainer for testsTYRUS-238: Refactor WebSocketEngine (SPI and Impl)TYRUS-157: Submitting tasks to an injected ManagedExecutorService in a ServerEndpoint does not workTYRUS-137: Improve subprotocols/extensions headers parsingTYRUS-133: Some Broadcast(er) API is needed in order to opmtimize chat-like usecasesTYRUS-245: ServerEndpointConfig#getConfiigurator returns Configurator not used when getNegotiatedExtensions has been called.TYRUS-240: clean up duplicated static fields (strings)TYRUS-230: When Session is invalidated, the close reason is not 1006TYRUS-190: Remove TyrusServetServerContainer (merge with TyrusServerContainer)TYRUS-65: Implement common utilities for testingTYRUS-242: Tyrus does not run on JDK8 compact2 profileTYRUS-237: RemoteEndpoint.Async#sendBinary does not throw IllegalArgumentException when data is nullTYRUS-239: Improve WebSocketEngine ByteBuffer handlingTYRUS-232: Refactor grizzly/servlet container – Tyrus-SPITYRUS-235: Fix findbugs errors in tests/servletTYRUS-234: Remove support for older protocol versionTYRUS-229: Session#setMaxIdleTimeout() will kill the session whether or not the session actually timed outTYRUS-225: Invalidation of (Servlet) HttpSession does not invalidate WebSocket SessionTYRUS-153: Static map in TyrusRemotEndpointTYRUS-201: Wrong ServletInputStream#isReady() usage in TyrusHttpUpgradeHandlerTYRUS-224: Refactor Connection#write and ConnectionImpl to use CompletionHandler only (no Future)TYRUS-221: wss:// doesn’t appear to function correctly via a http proxy.TYRUS-146: Support request from client to secured services (“wss”)TYRUS-223: Message can be writen multiple times when running on Servlet container TYRUS-71: ErroCollector not properly used in AnnotatedEndpoint class. Tyrus 1.3 will be integrated in Glassfish trunk soon – you can download nightly build or upgrade to newer Tyrus manually (replace all Tyrus jars).

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• SOA Suite 11g Database Growth Management

  - by JuergenKress

  This whitepaper “Oracle SOA Suite 11g Database Growth Management”  has been written to highlight the need to implement an appropriate strategy to manage the growth the of SOA 11g database. The advice presented should facilitate better dialog between SOA and Database administrators when planning database and host requirements Whitepaper Oracle SOA Suite 11g Database Growth Management Advisor Webcast “Oracle SOA Suite 11g Database Growth Management” April 11th 2012 Author: Michael Bousamra Contributing Authors: Deepak Arora Sai Sudarsan Pogaru SOA Partner Community For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community Forum,SOA Specialization,purging,Michael Bousamra Contributing Authors: Deepak Arora Sai Sudarsan Pogaru,SOA Suite 11g Database Growth Management

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• Achieve Named Criteria with multiple tables in EJB Data control

  - by Deepak Siddappa

  In EJB create a named criteria using sparse xml and in named criteria wizard, only attributes related to the that particular entities will be displayed.  So here we can filter results only on particular entity bean. Take a scenario where we need to create Named Criteria based on multiple tables using EJB. In BC4J we can achieve this by creating view object based on multiple tables. So in this article, we will try to achieve named criteria based on multiple tables using EJB.Implementation StepsCreate Java EE Web Application with entity based on Departments and Employees, then create a session bean and data control for the session bean.Create a Java Bean, name as CustomBean and add below code to the file. Here in java bean from both Departments and Employees tables three fields are taken. public class CustomBean { private BigDecimal departmentId; private String departmentName; private BigDecimal locationId; private BigDecimal employeeId; private String firstName; private String lastName; public CustomBean() { super(); } public void setDepartmentId(BigDecimal departmentId) { this.departmentId = departmentId; } public BigDecimal getDepartmentId() { return departmentId; } public void setDepartmentName(String departmentName) { this.departmentName = departmentName; } public String getDepartmentName() { return departmentName; } public void setLocationId(BigDecimal locationId) { this.locationId = locationId; } public BigDecimal getLocationId() { return locationId; } public void setEmployeeId(BigDecimal employeeId) { this.employeeId = employeeId; } public BigDecimal getEmployeeId() { return employeeId; } public void setFirstName(String firstName) { this.firstName = firstName; } public String getFirstName() { return firstName; } public void setLastName(String lastName) { this.lastName = lastName; } public String getLastName() { return lastName; } } Open the sessionEJb file and add the below code to the session bean and expose the method in local/remote interface and generate a data control for that. Note:- Here in the below code "em" is a EntityManager. public List<CustomBean> getCustomBeanFindAll() { String queryString = "select d.department_id, d.department_name, d.location_id, e.employee_id, e.first_name, e.last_name from departments d, employees e\n" + "where e.department_id = d.department_id"; Query genericSearchQuery = em.createNativeQuery(queryString, "CustomQuery"); List resultList = genericSearchQuery.getResultList(); Iterator resultListIterator = resultList.iterator(); List<CustomBean> customList = new ArrayList(); while (resultListIterator.hasNext()) { Object col[] = (Object[])resultListIterator.next(); CustomBean custom = new CustomBean(); custom.setDepartmentId((BigDecimal)col[0]); custom.setDepartmentName((String)col[1]); custom.setLocationId((BigDecimal)col[2]); custom.setEmployeeId((BigDecimal)col[3]); custom.setFirstName((String)col[4]); custom.setLastName((String)col[5]); customList.add(custom); } return customList; } Open the DataControls.dcx file and create sparse xml for customBean. In sparse xml navigate to Named criteria tab -> Bind Variable section, create two binding variables deptId,fName. In sparse xml navigate to Named criteria tab ->Named criteria, create a named criteria and map the query attributes to the bind variables. In the ViewController create a file jspx page, from data control palette drop customBeanFindAll->Named Criteria->CustomBeanCriteria->Query as ADF Query Panel with Table. Run the jspx page and enter values in search form with departmentId as 50 and firstName as "M". Named criteria will filter the query of a data source and display the result like below.

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• Retail CEO Interviews

  - by David Dorf

  Businessweek's 2012 Interview Issue has interviews with three retail CEOs that are worth a quick read.  I copied some excerpts below, but please follow the links to the entire interviews. Ron Johnson, CEO JCPenney Take me through your merchandising. One of the things I learned from Steve [Jobs]—Steve said three times in his life he had the chance to be part of the change of an interface. If you change the interface, you can dramatically change the entire experience of the product. For Steve, that was the mouse, the scroll wheel on the iPod, and then the [touch]screen. What we’re trying to do here is change the interface of retail. What we call that is the street, and you’re standing in the middle of it. When you walk into a store today, you’re overwhelmed by merchandise. There is a narrow aisle. Typically, it’s filled with product on tables and you’re overwhelmed with the noise of signs and promotions. Especially in the age of the Internet, the idea of going to a very large store and having so much abundance is actually not very appealing. The first thing you find here is you’re inspired. I have used the mannequins. The street is actually this new navigation path for a retail store. So if you come in here—you’ll notice that these aisles are 14 feet wide. These are wider than Nordstrom’s (JWN). Slide show of JCPenney store. Walter Robb, co-CEO Whole Foods What did you learn from the recent recession about selling groceries?It was a lot of humble pie, because our sales experienced a drop that I have never seen in 32 years of retail. Customers left us in droves. We also learned that there were some very loyal customers who loved Whole Foods (WFM), people who said, “I like what you stand for. I like coming here. I like this experience.” That was very affirming. I think the realization was that we’ve got some customers, and we need to make sure we know who they are. So instead of chasing every customer out there, we started doing customer discussion groups. We were growing for growth’s sake, which is not a good strategy. We were chasing the rainbow. We cut the growth in half overnight and said, “All right, slow down. Let’s make sure we’re doing this better and more thoroughly and more thoughtfully.” This company is a mission-based company. This company started to change the world by bringing healthier food to the world. It’s not about the money, it’s about the impact, and this company is back on track as a result of those experiences. Video of Whole Foods store tour. Kay Krill, CEO Ann Taylor You’ve worked in retail all your life. What drew you to it?I graduated from college, and I did not know what I wanted to do. Macy’s (M) came to campus to interview for their training program, and I thought, “Let me give it a try.” I got the job and fell in love with the industry. The president of Macy’s at the time said, “If you don’t wake up every morning dying to go to work, then retailing is not for you; it has to be in your blood.” It was in my blood. I love the fact that every day is different. You can get to be creative one day, financial the next day, marketing the next. I love going to stores. I love talking to associates. I love talking to clients. There’s not a predictable day.

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• SOA online seminar by Griffiths Waite &ndash; adopt Fusion Applications patterns today

  - by Jürgen Kress

  Our SOA Specialized partner Griffiths Waite developed a series of Oracle Fusion Middleware online seminars. Mark Simpson Oracle ACE Director gives an insight of the Oracle strategy, how Oracle is using Fusion Middleware to build Fusion Applications and how you can profit in your project from the Fusion Architecture. Giving examples how customers can adopt use cases for Application Integration & Composite Application Portals & Application Modernization & Business Process Management. If you are interested make sure you watch the online seminar and take the SOA Maturity Assessment For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: Mark Simpson,Griffiths Waite,Fusion Middleware,Fusion Applications,SOA,Oracle,SOA Community,OPN,SOA Specialization,Specialization,Jürgen Kress

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• Back from Istanbul - Presentations available for download

  - by Javier Puerta

     (Picture by Paul Thompson, 14-March-2012) On March 14-15th we have celebrated our 2012 Exadata Partner Community EMEA Forum, in Istanbul, Turkey. It has been an intense two days, packed with great content and a lot of networking. Organizing it jointly with the Manageability Partner Forum has allowed participants to benefit from the content of the Manageability sessions, which is a topic that is becoming key as we move to cloud architectures. During the sessions we have listened to two thought-leaders in our industry, Ron Tolido, from Capgemni, and Julian Dontcheff, from Accenture. We thank our Exadata partners -ISE (Germany), Inserve (Sweden), Fors (Russia), Linkplus (Turkey) and Sogeti,  for sharing with the community their experiences in selling and implementing Exadata and Manageability projects. The slide decks used in the presentations are now available for download at the Exadata Partner Community Collaborative Workspace (for community members only - if you get an error message, please register for the Community first).I want to thank all who have participated at the event, and look forward to meeting again at next year's Forum.

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• Adaptive Case Management OTN WebCast with Danilo Schmiedel

  - by JuergenKress

  Oracle ACE Director Danilo Schmiedel, SOA/BPM solution architect with Opitz Consulting in Germany, talks about Adaptive Case Management, Predictive Analytics, and Process Mining. Watch the video here. To download the Adaptive Case Management post mentioned in this interview, please visit the blog post. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM,Adaptive Case Management,Danilo Schmiedel,Opitz,OTN,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Security Controls on data for P6 Analytics

  - by Jeffrey McDaniel

  The Star database and P6 Analytics calculates security based on P6 security using OBS, global, project, cost, and resource security considerations. If there is some concern that users are not seeing expected data in P6 Analytics here are some areas to review: 1. Determining if a user has cost security is based on the Project level security privileges - either View Project Costs/Financials or Edit EPS Financials. If expecting to see costs make sure one of these permissions are allocated.  2. User must have OBS access on a Project. Not WBS level. WBS level security is not supported. Make sure user has OBS on project level.  3. Resource Access is determined by what is granted in P6. Verify the resource access granted to this user in P6. Resource security is hierarchical. Project access will override Resource access based on the way security policies are applied. 4. Module access must be given to a P6 user for that user to come over into Star/P6 Analytics. For earlier version of RDB there was a report_user_flag on the Users table. This flag field is no longer used after P6 Reporting Database 2.1. 5. For P6 Reporting Database versions 2.2 and higher, the Extended Schema Security service must be run to calculate all security. Any changes to privileges or security this service must be rerun before any ETL. 6. In P6 Analytics 2.0 or higher, a Weblogic user must exist that matches the P6 username. For example user Tim must exist in P6 and Weblogic users for Tim to be able to log into P6 Analytics and access data based on  P6 security.  In earlier versions the username needed to exist in RPD. 7. Cache in OBI is another area that can sometimes make it seem a user isn't seeing the data they expect. While cache can be beneficial for performance in OBI. If the data is outdated it can retrieve older, stale data. Clearing or turning off cache when rerunning a query can determine if the returned result set was from cache or from the database.

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• BPM Workspace and Webforms customization by Bruno Neves Alves

  - by JuergenKress

  Under the propose of a project customization customization on BPM workspace and designed webforms were applied using custom css and used as skin and as webforms theme. Its important also to highlight that a workspace skin appliance is enough to bring customization to your webforms since they will inherit the workspace skin customization, nevertheless, themes offers you the possibility to enrich that customization or even to overlap it if desired. This blog post shares my experience trying what is available today as sample from Oracle Samples site but also how I found it starting from scratch. I have follow the following contents to achieve a full workspace and webforms customization: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Bruno Neves Alves,BPM Workspace,Webforms,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Agile PLM 9.3 Service Pack 2 (SP2 or 9.3.0.2) is released along with AUT 1.6.2.0 and AutoVue 20 for

  - by Shane Goodwin

  Oracle released Agile PLM 9.3 SP2 on June 14 and the Agile installer for AutoVue 20 for Agile PLM on April 30. Also available are the new versions of AUT and Averify - 1.6.3 for both tools. 9.3 SP2 is a combined English and NLS release for use on any version of 9.3.0. SP2 contains many bug fixes and rolls up several Hot Fixes - please review the Readme for all the details. In addition, this release also addresses some scalability issues when working with very large Exports and Reports. When exporting very large BOMs, the export module will now release objects more efficiently to reduce the amount of memory consumed on the Application Server. Adminstrators can also control the maximum row limits for Users verses system processes, like ACS. Several out of the box BOM reports have also been changed to use a new row limit option. The combination of all these changes will provide more stability on the application server for customers managing very large datasets. 9.3 SP2 also adds support for Oracle Database 11gR2 for Windows, Oracle Internet Directory (OID) and Oracle Access Manager (OAM). Please note that currently the Variant Patch is not intended to be released for SP2. Customers running the Variant Patch should remain on 9.3.0.0 or 9.3.0.1. Back in April, we also released the AutoVue 20 for Agile PLM installer. AutoVue 20 has many new features which will help Agile PLM customers. Large multi-page Word documents and 2D CAD documents will open more quickly to the first page or first rendition. Memory usage is less when working with 3D Models. There are many new formats supported for MCAD, 2D Cad, and EDA. AutoVue 20 is immediately available for Windows and Linux platforms. The new software can be found in Edelivery or Metalink / Oracle Support: - AutoVue 20 for Agile PLM is on E-Delivery with part number B58963-01 - Oracle Agile PLM 9.3 Service Pack 2 (9.3.0.2) My Oracle Support Patch ID 9782736 - AVERIFY 1.6.3 My Oracle Support Patch ID 9791892 - AUT 1.6.3 My Oracle Support Patch ID 9791908 - Agile PLM 9.3 SP2 Documentation is available on the OTN Agile Documentation Page

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• A Method for Reducing Contention and Overhead in Worker Queues for Multithreaded Java Applications

  - by Janice J. Heiss

  A java.net article, rich in practical resources, by IBM India Labs’ Sathiskumar Palaniappan, Kavitha Varadarajan, and Jayashree Viswanathan, explores the challenge of writing code in a way that that effectively makes use of the resources of modern multicore processors and multiprocessor servers.As the article states: “Many server applications, such as Web servers, application servers, database servers, file servers, and mail servers, maintain worker queues and thread pools to handle large numbers of short tasks that arrive from remote sources. In general, a ‘worker queue’ holds all the short tasks that need to be executed, and the threads in the thread pool retrieve the tasks from the worker queue and complete the tasks. Since multiple threads act on the worker queue, adding tasks to and deleting tasks from the worker queue needs to be synchronized, which introduces contention in the worker queue.” The article goes on to explain ways that developers can reduce contention by maintaining one queue per thread. It also demonstrates a work-stealing technique that helps in effectively utilizing the CPU in multicore systems. Read the rest of the article here.

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• Interview: "Memory Matters"

  Marie-Anne Neimat, vice president of development at Oracle, talks about Oracle TimesTen In-Memory Database 11g and Oracle In-Memory Database Cache 11g.

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• Translation and Localization Resources for UX Designers

  - by ultan o'broin

  Here is a handy list of translation and localization-related resources for user experience professionals. Following these will help you design an easily translatable user experience. Most of the references here are for web pages or software. Fundamentally, remember your designs will be consumed globally, and never divorce the design process from the development or deployment effort that goes into bringing your designs to life in code. Ask yourself today: Do you know how the text you are using in your designs are delivered to the customer, even in English? Key areas that UX designers always seen to fall foul of, in my space anyway, are: Terminology that is impossible to translate (jargon, multiple modifiers, gerunds) or is used inconsistently Poorly written, verbose text (really, just write well in English, no special considerations) String construction (concatenation of parts assembled dynamically) Composite widget positioning (my favourite) Hard-coded fonts, small font sizes, or character formatting or casing that doesn't work globally Format that is not separate from content Restricted real estate not allowing for text expansion in translation Forcing formatting with breaks, and hard-coding alphabetical sorting Graphics that do not work in Bi-Di languages (because they indicate directionality and can't flip) or contain embedded text. The problems of culturally offensive icons are well known by now in the enterprise applications space, though there are some dangers, such as the use of flags to indicate language, for example. Resources Internationalization Techniques: Authoring HTML & CSS Global By Design Insert Title Here : Variables in Interface Language Prose: Internationalisation Doc and help considerations I can deal with later.

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• Tips On Using The Service Contracts Import Program

  - by LuciaC

  Prior to release 12.1 there was no supported way to import contracts into the EBS Service Contracts application - there were no public APIs nor contract load programs provided.  From release 12.1 onwards the 'Service Contracts Import Program' is provided to load service contracts into the application. The Service Contracts Import functionality is explained in How to Use the Service Contracts Import Program - Scope and Limitations (Doc ID 1057242.1).  This note includes an attached document which explains the program architecture, shows the Entity Relationship Diagram and details the interface table definitions. The Import program takes data from the interface tables listed below and populates the contracts schema tables:  OKS_USAGE_COUNTERS_INTERFACE OKS_SALES_CREDITS_INTERFACEOKS_NOTES_INTERFACEOKS_LINES_INTERFACEOKS_HEADERS_INTERFACEOKS_COVERED_LEVELS_INTERFACEThese interface tables must be loaded via a custom load program.The Service Contracts Import concurrent request is then submitted to create contracts from this legacy data. The parameters to run the Import program are:  Parameter Description  Mode Validate only, Import  Batch Number Batch_Id (unique id populated into the OKS_HEADERS_INTERFACE table)  Number of Workers Number of workers required (these are spawned as separate sub-requests)  Commit size Represents number of successfully processed contracts commited to database The program spawns sub-requests for the import worker(s) and the 'Service Contracts Import Report'.  The data is validated prior to import and into the Contracts tables and will report errors in the Service Contracts Import Report program output file (Import Execution Report).  Troubleshooting tips are provided in R12.1 - Common Service Contract Import Errors (Doc ID 762545.1); this document lists some, but not all, import errors.  The document will be updated over time.  Additional help is given in Debugging Tip for Service Contracts Import Errors (Doc ID 971426.1).After you successfully import contracts, you can purge the records from the interface tables by running the Service Contracts Import Purge concurrent program. Note that there is no supported way to mass delete data from the Contracts schema tables once they are populated, so data loaded by the Import program must be fully tested and verified before the program is run to load data into a Production system.A Service Contracts Import Test program has been provided which will take an existing contract in the application and load the interface tables using the data from that contract.  This can be used as an example for guidance on how to load the interface tables.  The Test program functionality is explained in How to Use the Service Contracts Test Import Program Provided in Release 12.1 (Doc ID 761209.1).  Note that the Test program has some limitations which do not apply to the full Import program and is not a supported program, it is simply a testing tool.  

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• Automatic Storage Management (ASM)

  - by jean-marc.gaudron(at)oracle.com

  Master Note for Automatic Storage Management (ASM) (Doc ID 1187723.1)This Master Note is intended to provide an index and references to the most frequently used My Oracle Support Notes with respect to Oracle Automatic Storage Management (ASM) environments. This Master Note is subdivided into categories to allow for easy access and reference to notes that are applicable to your area of interest. This includes the following categories: Automatic Storage Management (ASM) Concepts and Overview Automatic Storage Management (ASM) Installation Automatic Storage Management (ASM) Configuration Automatic Storage Management (ASM) Administration Automatic Storage Management (ASM) Migration and Upgrade Automatic Storage Management (ASM) Monitoring Automatic Storage Management (ASM) Troubleshooting and Debugging Automatic Storage Management (ASM) Best Practices Automatic Storage Management (ASM) Versions and Patches ASMLIB Database Machine, Exadata Storage Server and RAC Documentation Using My Oracle Support Effectively

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• Self-signed certificates for a known community

  - by costlow

  Recently announced changes scheduled for Java 7 update 51 (January 2014) have established that the default security slider will require code signatures and the Permissions Manifest attribute. Code signatures are a common practice recommended in the industry because they help determine that the code your computer will run is the same code that the publisher created. This post is written to help users that need to use self-signed certificates without involving a public Certificate Authority. The role of self-signed certificates within a known community You may still use self-signed certificates within a known community. The difference between self-signed and purchased-from-CA is that your users must import your self-signed certificate to indicate that it is valid, whereas Certificate Authorities are already trusted by default. This works for known communities where people will trust that my certificate is mine, but does not scale widely where I cannot actually contact or know the systems that will need to trust my certificate. Public Certificate Authorities are widely trusted already because they abide by many different requirements and frequent checks. An example would be students in a university class sharing their public certificates on a mailing list or web page, employees publishing on the intranet, or a system administrator rolling certificates out to end-users. Managed machines help this because you can automate the rollout, but they are not required -- the major point simply that people will trust and import your certificate. How to distribute self-signed certificates for a known community There are several steps required to distribute a self-signed certificate to users so that they will properly trust it. These steps are: Creating a public/private key pair for signing. Exporting your public certificate for others Importing your certificate onto machines that should trust you Verify work on a different machine Creating a public/private key pair for signing Having a public/private key pair will give you the ability both to sign items yourself and issue a Certificate Signing Request (CSR) to a certificate authority. Create your public/private key pair by following the instructions for creating key pairs.Every Certificate Authority that I looked at provided similar instructions, but for the sake of cohesiveness I will include the commands that I used here: Generate the key pair.keytool -genkeypair -alias erikcostlow -keyalg EC -keysize 571 -validity 730 -keystore javakeystore_keepsecret.jks Provide a good password for this file. The alias "erikcostlow" is my name and therefore easy to remember. Substitute your name of something like "mykey." The sigalg of EC (Elliptical Curve) and keysize of 571 will give your key a good strong lifetime. All keys are set to expire. Two years or 730 days is a reasonable compromise between not-long-enough and too-long. Most public Certificate Authorities will sign something for one to five years. You will be placing your keys in javakeystore_keepsecret.jks -- this file will contain private keys and therefore should not be shared. If someone else gets these private keys, they can impersonate your signature. Please be cautious about automated cloud backup systems and private key stores. Answer all the questions. It is important to provide good answers because you will stick with them for the "-validity" days that you specified above.What is your first and last name?  [Unknown]:  First LastWhat is the name of your organizational unit?  [Unknown]:  Line of BusinessWhat is the name of your organization?  [Unknown]:  MyCompanyWhat is the name of your City or Locality?  [Unknown]:  City NameWhat is the name of your State or Province?  [Unknown]:  CAWhat is the two-letter country code for this unit?  [Unknown]:  USIs CN=First Last, OU=Line of Business, O=MyCompany, L=City, ST=CA, C=US correct?  [no]:  yesEnter key password for <erikcostlow>        (RETURN if same as keystore password): Verify your work:keytool -list -keystore javakeystore_keepsecret.jksYou should see your new key pair. Exporting your public certificate for others Public Key Infrastructure relies on two simple concepts: the public key may be made public and the private key must be private. By exporting your public certificate, you are able to share it with others who can then import the certificate to trust you. keytool -exportcert -keystore javakeystore_keepsecret.jks -alias erikcostlow -file erikcostlow.cer To verify this, you can open the .cer file by double-clicking it on most operating systems. It should show the information that you entered during the creation prompts. This is the file that you will share with others. They will use this certificate to prove that artifacts signed by this certificate came from you. If you do not manage machines directly, place the certificate file on an area that people within the known community should trust, such as an intranet page. Import the certificate onto machines that should trust you In order to trust the certificate, people within your known network must import your certificate into their keystores. The first step is to verify that the certificate is actually yours, which can be done through any band: email, phone, in-person, etc. Known networks can usually do this Determine the right keystore: For an individual user looking to trust another, the correct file is within that user’s directory.e.g. USER_HOME\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs For system-wide installations, Java’s Certificate Authorities are in JAVA_HOMEe.g. C:\Program Files\Java\jre8\lib\security\cacerts File paths for Mac and Linux are included in the link above. Follow the instructions to import the certificate into the keystore. keytool -importcert -keystore THEKEYSTOREFROMABOVE -alias erikcostlow -file erikcostlow.cer In this case, I am still using my name for the alias because it’s easy for me to remember. You may also use an alias of your company name. Scaling distribution of the import The easiest way to apply your certificate across many machines is to just push the .certs or cacerts file onto them. When doing this, watch out for any changes that people would have made to this file on their machines. Trusted.certs: When publishing into user directories, your file will overwrite any keys that the user has added since last update. CACerts: It is best to re-run the import command with each installation rather than just overwriting the file. If you just keep the same cacerts file between upgrades, you will overwrite any CAs that have been added or removed. By re-importing, you stay up to date with changes. Verify work on a different machine Verification is a way of checking on the client machine to ensure that it properly trusts signed artifacts after you have added your signing certificate. Many people have started using deployment rule sets. You can validate the deployment rule set by: Create and sign the deployment rule set on the computer that holds the private key. Copy the deployment rule set on to the different machine where you have imported the signing certificate. Verify that the Java Control Panel’s security tab shows your deployment rule set. Verifying an individual JAR file or multiple JAR files You can test a certificate chain by using the jarsigner command. jarsigner -verify filename.jar If the output does not say "jar verified" then run the following command to see why: jarsigner -verify -verbose -certs filename.jar Check the output for the term “CertPath not validated.”

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• Guide to MySQL & NoSQL, Webinar Q&A

  - by Mat Keep

  0 0 1 959 5469 Homework 45 12 6416 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Yesterday we ran a webinar discussing the demands of next generation web services and how blending the best of relational and NoSQL technologies enables developers and architects to deliver the agility, performance and availability needed to be successful. Attendees posted a number of great questions to the MySQL developers, serving to provide additional insights into areas like auto-sharding and cross-shard JOINs, replication, performance, client libraries, etc. So I thought it would be useful to post those below, for the benefit of those unable to attend the webinar. Before getting to the Q&A, there are a couple of other resources that maybe useful to those looking at NoSQL capabilities within MySQL: - On-Demand webinar (coming soon!) - Slides used during the webinar - Guide to MySQL and NoSQL whitepaper  - MySQL Cluster demo, including NoSQL interfaces, auto-sharing, high availability, etc.  So here is the Q&A from the event  Q. Where does MySQL Cluster fit in to the CAP theorem? A. MySQL Cluster is flexible. A single Cluster will prefer consistency over availability in the presence of network partitions. A pair of Clusters can be configured to prefer availability over consistency. A full explanation can be found on the MySQL Cluster & CAP Theorem blog post.  Q. Can you configure the number of replicas? (the slide used a replication factor of 1) Yes. A cluster is configured by an .ini file. The option NoOfReplicas sets the number of originals and replicas: 1 = no data redundancy, 2 = one copy etc. Usually there's no benefit in setting it >2. Q. Interestingly most (if not all) of the NoSQL databases recommend having 3 copies of data (the replication factor).    Yes, with configurable quorum based Reads and writes. MySQL Cluster does not need a quorum of replicas online to provide service. Systems that require a quorum need > 2 replicas to be able to tolerate a single failure. Additionally, many NoSQL systems take liberal inspiration from the original GFS paper which described a 3 replica configuration. MySQL Cluster avoids the need for a quorum by using a lightweight arbitrator. You can configure more than 2 replicas, but this is a tradeoff between incrementally improved availability, and linearly increased cost. Q. Can you have cross node group JOINS? Wouldn't that run into the risk of flooding the network? MySQL Cluster 7.2 supports cross nodegroup joins. A full cross-join can require a large amount of data transfer, which may bottleneck on network bandwidth. However, for more selective joins, typically seen with OLTP and light analytic applications, cross node-group joins give a great performance boost and network bandwidth saving over having the MySQL Server perform the join. Q. Are the details of the benchmark available anywhere? According to my calculations it results in approx. 350k ops/sec per processor which is the largest number I've seen lately The details are linked from Mikael Ronstrom's blog The benchmark uses a benchmarking tool we call flexAsynch which runs parallel asynchronous transactions. It involved 100 byte reads, of 25 columns each. Regarding the per-processor ops/s, MySQL Cluster is particularly efficient in terms of throughput/node. It uses lock-free minimal copy message passing internally, and maximizes ID cache reuse. Note also that these are in-memory tables, there is no need to read anything from disk. Q. Is access control (like table) planned to be supported for NoSQL access mode? Currently we have not seen much need for full SQL-like access control (which has always been overkill for web apps and telco apps). So we have no plans, though especially with memcached it is certainly possible to turn-on connection-level access control. But specifically table level controls are not planned. Q. How is the performance of memcached APi with MySQL against memcached+MySQL or any other Object Cache like Ecache with MySQL DB? With the memcache API we generally see a memcached response in less than 1 ms. and a small cluster with one memcached server can handle tens of thousands of operations per second. Q. Can .NET can access MemcachedAPI? Yes, just use a .Net memcache client such as the enyim or BeIT memcache libraries. Q. Is the row level locking applicable when you update a column through memcached API? An update that comes through memcached uses a row lock and then releases it immediately. Memcached operations like "INCREMENT" are actually pushed down to the data nodes. In most cases the locks are not even held long enough for a network round trip. Q. Has anyone published an example using something like PHP? I am assuming that you just use the PHP memcached extension to hook into the memcached API. Is that correct? Not that I'm aware of but absolutely you can use it with php or any of the other drivers Q. For beginner we need more examples. Take a look here for a fully worked example Q. Can I access MySQL using Cobol (Open Cobol) or C and if so where can I find the coding libraries etc? A. There is a cobol implementation that works well with MySQL, but I do not think it is Open Cobol. Also there is a MySQL C client library that is a standard part of every mysql distribution Q. Is there a place to go to find help when testing and/implementing the NoSQL access? If using Cluster then you can use the [email protected] alias or post on the MySQL Cluster forum Q. Are there any white papers on this?  Yes - there is more detail in the MySQL Guide to NoSQL whitepaper If you have further questions, please don’t hesitate to use the comments below!

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• Yammer, Berkeley DB, and the 3rd Platform

  - by Eric Jensen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:major-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:major-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:major-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:major-bidi; mso-bidi-language:EN-US;} If you read the news, you know that the latest high-profile social media acquisition was just confirmed. Microsoft has agreed to acquire Yammer for 1.2 billion. Personally, I believe that Yammer’s amazing success can be mainly attributed to their wise decision to use Berkeley DB Java Edition as their backend data store. :-) I’m only kidding, of course. However, as Ryan Kennedy points out in the video I recently blogged about, BDB JE did provide the right feature set that allowed them to reliably grow their business. Which in turn allowed them to focus on their core value add. As it turns out, their ‘add’ is quite valuable! This actually makes sense to me, a lot more sense than certain other recent social acquisitions, and here’s why. Last year, IDC declared that we are entering a new computing era, the era of the “3rd Platform.” In case you’re curious, the first 2 were terminal computing and client/server computing, IIRC. Anyway, this 3rd one is more complicated. This year, IDC refined the concept further. It now involves 4 distinct buzzwords: cloud, social, mobile, and big data. Yammer is a social media platform that runs in the cloud, designed to be used from mobile devices. Their approach, using Berkeley DB Java Edition with High Availability, qualifies as big data. This means that Yammer is sitting right smack in the center if IDC’s new computing era. Another way to put it is: the folks at Yammer were prescient enough to predict where things were headed, and get there first. They chose Berkeley DB to handle their data. Maybe you should too!

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• Adventures in Scrum: Lesson 1 &ndash; The failed Sprint

  - by Martin Hinshelwood

  I recently had a conversation with a product owner that wanted to have the Scrum team broken up into smaller units so that less time was wasted on the Scrum Ceremonies! Their complaint was around the need in Scrum to have the entire “Team” (7+-2) involved in the sizing of the work during the “Sprint Planning Meeting”.  The standard flippant answer of all Scrum professionals, “Well that's not Scrum”, does not get you any brownie points in these situations. The response could be “Well we are not doing Scrum then” which in turn leads to “We are doing Scrum…But, we have split the scrum team into units of 2/3 so that they can concentrate on a specific area of work”. While this may work, it is not Scrum and should not be called so… It is just a form of Agile. Don’t get me wrong at this stage, there is nothing wrong with Agile, just don’t call it Scrum. The reason that the Product Owner wants to do this is that, in effect, through a number of miscommunications and failings in our implementation of Scrum, there was NO unit of potentially Shippable software at the end of the first sprint. It does not matter to them that most Scrum teams will fail the first Sprint, even those that are high performing teams. Remember it is the product owners their money! We should NOT break up scrum teams into smaller units for the purpose of having less people tied up in the Scrum Ceremonies. The amount of backlog the Team selects is solely up to the Team… Only the Team can assess what it can accomplish over the upcoming Sprint. - Scrum Guide, Scrum.org The entire team must accept the work and in order to understand what they can accept they must be free to size it as a team. This both encourages common understanding and increases visibility on why team members think a task is of a particular size. This has the benefit of increasing the knowledge of the entire team in the problem domain. A new Team often first realizes that it will either sink or swim as a Team, not individually, in this meeting. The Team realizes that it must rely on itself. As it realizes this, it starts to self-organize to take on the characteristics and behaviour of a real Team. - Scrum Guide, Scrum.org This paragraph goes to the why of having the whole team at the meeting; The goal of Scrum it to produce a unit of potentially shippable software at the end of every Sprint. In order to achieve this we need high performing teams and this is what Scrum as a framework has been optimised to produce. I think that our Product Owner is understandably upset over loosing two weeks work and is losing sight the end goal of Scrum in the failures of the moment. As the man spending the money, I completely understand his perspective and I think that we should not have started Scrum on an internal project, but selected a customer  that is open to the ideas and complications of Scrum. So, what should we have NOT done on our first Scrum project: Should not have had 3 interns as the only on site resource – This lead to bad practices as the experienced guys were not there helping and correcting as they usually would. Should not have had the only experienced guys offsite – With both the experienced technical guys in completely different time zones it was difficult to get time for questions. Helping the guys on site was just plain impossible. Should not have used a part time ScrumMaster – Although the ScrumMaster attended all of the Ceremonies, because they are only in 2 full days of the week it makes it difficult for the team to raise impediments as they go. Should not have used a proxy product owner. – This was probably the worst decision that was made. Mainly because the proxy product owner did not have the same vision as the product owner. While Scrum does not explicitly reject the idea of a Proxy Product Owner, I do not think it works very well in practice. The “single wringable neck” needs to contain both the Money and the Vision as well as attending the required meetings. I will be brining all of these things up at the Sprint Retrospective and we will learn from our mistakes and move on. Do, Inspect then Adapt…   Technorati Tags: Scrum,Sprint Planing,Sprint Retrospective,Scrum.org,Scrum Guide,Scrum Ceremonies,Scrummaster,Product Owner Need Help? Professional Scrum Developer Training SSW has six Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools.

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• Declarative View Objects (VOs) for better ADF performance

  - by Shay Shmeltzer

  Just got back from ODTUG's kscope13 conference which had a lot of good deep ADF content. In one of my session I ran out of time to do one of my demos, so I wanted to share it here instead. This is a demo of how Declarative View Objects can increase your application's performance. For those who are not familiar with declarative VOs, those are VOs that don't actually specify a hard coded query. Instead ADF creates their query at runtime, and it does it based on the data that is requested in your UI layer. This can be a huge saver of both DB resources and network resources. More in the documentation. Here is a quick example that shows you how using such a VO can automatically switch to a simpler SQL instead of a complex join when needed. (note while I demo with 11.1.2.* the feature is there in 11.1.1.* versions also). The demo also shows you how you can monitor the SQL that ADF BC issues to the database using the WebLogic logging feature in JDeveloper. As a side note, I would have loved to see more ADF developers attending Kscope. This demo was part of the "ADF intro" track at Kscope, In the advanced ADF track you would have been treated to a full tuning session about ADF with lots of other tips. Consider attending Kscope next year - it is going to be in Seattle this time.

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• Developer Preview of Java SE 8 for ARM Now Available

  - by Tori Wieldt

  A Developer Preview of Java SE 8 including JavaFX (JDK 8) on Linux for ARM processors is now available for immediate download from Java.net. As Java Evangelist Stephen Chin says, "This is a great platform for doing small embedded projects, a low cost computing system for teaching, and great fun for hobbyists." This Developer Preview is provided to the community so that you can provide us with valuable feedback on the ongoing progress of the project. We wanted to get this release out to you as quickly as we can so you can start using this build of Java SE 8 on an ARM device, such as the Raspberry Pi (http://raspberrypi.org/). Download JDK 8 for ARM Read the documentation for this early access release Let Us Know What You Think!Use the Forums to share your stories, comments and questions. Java SE Snapshots: Project Feedback Forum  JavaFX Forum We are interested in both problems and success stories. If something does not work or behaves differently than what you expect, please check the list of known issues and if yours is not listed there, then report a bug at JIRA Bug Tracking System. More ResourcesJavaFX on Raspberry Pi – 3 Easy Steps by Stephen Chin OTN Tech Article: Getting Started with Java SE Embedded on the Raspberry Pi by Bill Courington and Gary Collins Java Magazine Article: Getting Started with Java SE for Embedded Devices on Raspberry Pi (Free subscription required) Video: Quickie Guide Getting Java Embedded Running on Raspberry Pi by Hinkmond Wong 

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• WebCenter Content (WCC) Trace Sections

  - by Kevin Smith

  Kyle has a good post on how to modify the size and number of WebCenter Content (WCC) trace files. His post reminded me I have been meaning to write a post on WCC trace sections for a while. searchcache - Tells you if you query was found in the WCC search cache. searchquery - Shows the processing of the query as it is converted form what the user submitted to the end query that will be sent to the database. Shows conversion from the universal query syntax to the syntax specific to the search solution WCC is configured to use. services (verbose) - Lists the filters that are called for each service. This will let you know what filters are available for each service and will also tell you what filters are used by WCC add-on components and any custom components you have installed. The How To Component Sample has a list of filters, but it has not been updated since 7.5, so it is a little outdated now. With each new release WCC adds more filters. If you have a filter that has no code attached to it you will see output like this: services/6    09.25 06:40:26.270    IdcServer-423    Called filter event computeDocName with no filter plugins registered When a WCC add-on or custom component uses a filter you will see trace output like this: services/6    09.25 06:40:26.275    IdcServer-423    Calling filter event postValidateCheckinData on class collections.CollectionValidateCheckinData with parameter postValidateCheckinDataservices/6    09.25 06:40:26.275    IdcServer-423    Calling filter event postValidateCheckinData on class collections.CollectionFilters with parameter postValidateCheckinData As you can see from this sample output it is possible to have multiple code points using the same filter. systemdatabase - Dumps the database call AFTER it executes. This can be somewhat troublesome if you are trying to track down some weird database problems. We had a problem where WCC was getting into a deadlock situation. We turned on the systemdatabase trace section and thought we had the problem database call, but it turned out since it printed out the database call after it was executed we were looking at the database call BEFORE the one causing the deadlock. We ended up having to turn on tracing at the database level to see the database call WCC was making that was causing the deadlock. socketrequests (verbose) - dumps the actual messages received and sent over the socket connection by WCC for a service. If you have gzip enabled you will see junk on the response coming back from WCC. For debugging disable the gzip of the WCC response.Here is an example of the dump of the request for a GET_SEARCH_RESULTS service call. socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: REMOTE_USER=sysadmin.USER-AGENT=Java;.Stel socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: lent.CIS.11g.CONTENT_TYPE=text/html.HEADER socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: _ENCODING=UTF-8.REQUEST_METHOD=POST.CONTEN socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: T_LENGTH=270.HTTP_HOST=CIS.$$$$.NoHttpHead socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: ers=0.IsJava=1.IdcService=GET_SEARCH_RESUL socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: [email protected] socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: calData.SortField=dDocName.ClientEncoding= socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: UTF-8.IdcService=GET_SEARCH_RESULTS.UserTi socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: meZone=UTC.UserDateFormat=iso8601.SortDesc socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: =ASC.QueryText=dDocType..matches..`Documen socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: t`.@end. userstorage, jps - Provides trace details for user authentication and authorization. Includes information on the determination of what roles and accounts a user has access to. In 11g a new trace section, jps, was added with the addition of the JpsUserProvider to communicate with WebLogic Server. The WCC developers decide when to use the verbose option for their trace output, so sometime you need to try verbose to see what different information you get. One of the things I would always have liked to see if the ability to turn on verbose output selectively for individual trace sections. When you turn on verbose output you get it for all trace sections you have enabled. This can quickly fill up your trace files with a lot of information if you have the socket trace section turned on.

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• ODI 11g - Dynamic and Flexible Code Generation

  - by David Allan

  ODI supports conditional branching at execution time in its code generation framework. This is a little used, little known, but very powerful capability - this let's one piece of template code behave dynamically based on a runtime variable's value for example. Generally knowledge module's are free of any variable dependency. Using variable's within a knowledge module for this kind of dynamic capability is a valid use case - definitely in the highly specialized area. The example I will illustrate is much simpler - how to define a filter (based on mapping here) that may or may not be included depending on whether at runtime a certain value is defined for a variable. I define a variable V_COND, if I set this variable's value to 1, then I will include the filter condition 'EMP.SAL > 1' otherwise I will just use '1=1' as the filter condition. I use ODIs substitution tags using a special tag '<$' which is processed just prior to execution in the runtime code - so this code is included in the ODI scenario code and it is processed after variables are substituted (unlike the '<?' tag).  So the lines below are not equal ... <$ if ( "#V_COND".equals("1")  ) { $> EMP.SAL > 1 <$ } else { $> 1 = 1 <$ } $> <? if ( "#V_COND".equals("1")  ) { ?> EMP.SAL > 1 <? } else { ?> 1 = 1 <? } ?> When the <? code is evaluated the code is executed without variable substitution - so we do not get the desired semantics, must use the <$ code. You can see the jython (java) code in red is the conditional if statement that drives whether the 'EMP.SAL > 1' or '1=1' is included in the generated code. For this illustration you need at least the ODI 11.1.1.6 release - with the vanilla 11.1.1.5 release it didn't work for me (may be patches?). As I mentioned, normally KMs don't have dependencies on variables - since any users must then have these variables defined etc. but it does afford a lot of runtime flexibility if such capabilities are required - something to keep in mind, definitely.

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• The Workshop Technique Handbook

  - by llowitz

  The #OUM method pack contains a plethora of information, but if you browse through the activities and tasks contained in OUM, you will see very few references to workshops.  Consequently, I am often asked whether OUM supports a workshop-type approach.  In general, OUM does not prescribe the manner in which tasks should be conducted, as many factors such as culture, availability of resources, potential travel cost of attendees, can influence whether a workshop is appropriate in a given situation.  Although workshops are not typically called out in OUM, OUM encourages the project manager to group the OUM tasks in a way that makes sense for the project. OUM considers a workshop to be a technique that can be applied to any OUM task or group of tasks.  If a workshop is conducted, it is important to identify the OUM tasks that are executed during the workshop.  For example, a “Requirements Gathering Workshop” is quite likely to Gathering Business Requirements, Gathering Solution Requirements and perhaps Specifying Key Structure Definitions. Not only is a workshop approach to conducting the OUM tasks perfectly acceptable, OUM provides in-depth guidance on how to maximize the value of your workshops.  I strongly encourage you to read the “Workshop Techniques Handbook” included in the OUM Manage Focus Area under Method Resources. The Workshop Techniques Handbook provides valuable information on a variety of workshop approaches and discusses the circumstances in which each type of workshop is most affective.  Furthermore, it provides detailed information on how to structure a workshops and tips on facilitating the workshop. You will find guidance on some popular workshop techniques such as brainstorming, setting objectives, prioritizing and other more specialized techniques such as Value Chain Analysis, SWOT analysis, the Delphi Technique and much more. Workshops can and should be applied to any type of OUM project, whether that project falls within the Envision, Manage or Implementation focus areas.  If you typically employ workshops to gather information, walk through a business process, develop a roadmap or validate your understanding with the client, by all means continue utilizing them to conduct the OUM tasks during your project, but first take the time to review the Workshop Techniques Handbook to refresh your knowledge and hone your skills. 

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• Content Challenge: You Can Only Get it Here

  - by Mike Stiles

  Part of the content conundrum for brands is figuring out what kind of content customers would find cool, desirable, and relevant. The mere fact many brands have no idea what this content might be is, in itself, pretty alarming. You’d have to have a pretty thorough lack of involvement with and understanding of your customers to not know what they might like. But despite what should be a great awakening in which consumers are using every technology and trick in the book to shield themselves from ads and commercials, brand self-obsession continues as marketers concentrate on their message, their campaign, what they want to say, and what they want social users to do. When individuals conduct themselves in that same fashion on Facebook and Twitter, it gets tiresome and starts losing value pretty quickly. Their posts eventually get hidden. Conversely, friends who post things that consistently entertain or inform, with little self-marketing desperation involved, win the coveted “show all updates” setting. Of course brands are going to use social to market. It’s pretty much the point of having social in the marketing mix. And yes, people who follow a brand’s Twitter account or “Like” a brand’s Facebook Page implicitly state they want to know what’s going on with that brand’s products and services. But if you have a Facebook friend that assumes you want every one of her posts to be about what wine she likes (Mitsubishi’s current campaign is even based around weeding out pretentious Facebook friends, then running them over), then you know how it must feel for your fans and followers to get a sales pitch for your crackers or whatever you’re selling every single time. Is there such a thing as content that doesn’t sell but that still advances the brand and makes the consumer more involved and valuable? Of course. And perhaps there are no better companies than enterprise brands to do it. Enterprise organizations are large enough to go beyond a product and engage readers/viewers at higher, broader levels…communicating expertise across entire sectors, subjects and industries. You’re going from pitchman to news source, and getting full credit for it as the presenter. A recent GigaOM article pointed out the success a San Francisco-based startup called Crunchyroll is having. Their niche (and they proudly admit it’s a niche) is providing Japanese anime, Korean drama and Asian live action content to countries that can’t get it any other way via licensing deals. Shows are available in HD and on the same day they air in the host country. Crunchyroll not only gets 8 million viewers a month, they have 100,000 paying subscribers at $7-12/month. Got a point, Mike? I do happen to have one. Crunchyroll illustrates the content opportunity enterprise companies have…which is to determine your “area,” the interest graph of your customers, then provide content that speaks to and satisfies those interests that can’t be found anywhere else. At least not in the same style, or of the same quality, or with the same authority. Do what no one else is doing. Provide what no one else is providing in your sector. If underserved users are willing to pay monthly for access to awkwardly moving cartoon dragons, imagine the audience you could attract with free, useful, non-sales content in your customers’ area of interest. It’s an audience you’ll want in place when the time does come to put out that marketing message. A content challenge is better than a content conundrum any day.

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