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  • Retrieving saved checkboxes' name and values from database

    - by sermed
    I have a form with checkboxes, each one has a value. When the registered user select any checkbox the value is incremented (the summation) and then then registred user save his selection of checkbox if he satisfied with the result of summation into database all this work fine ...i want to enable the registred user to view his selection history by retriving and displaying the checkboxes he selected in a page with thier values ... How I can do that? I'm just able to save the selected checkboxes as choice 1, choice 2, for example .. I want to view the selected checkboxes that is saved in database as the appear in the page when the user first select them: for example if the registred user selects these 3 options LEAD DEEP KEEL (1825) FULLY BATTENED MAINSAIL (558) TEAK SIDE DECKS (2889) They will be saved as for example (choice1, choice2, choice3). But if he want to view selected checkboxes the appear exactly as first he selects them: LEAD DEEP KEEL (1825) FULLY BATTENED MAINSAIL (558) TEAK SIDE DECKS (2889) This is my user table: $query="CREATE TABLE User( user_id varchar(20), password varchar(40), user_type varchar(20), firstname varchar(30), lastname varchar(30), street varchar(50), city varchar(50), county varchar(50), post_code varchar(10), country varchar(50), gender varchar(6), dob varchar(15), tel_no varchar(50), vals varchar(50), email varchar(50))"; and the code to inser the options selected to database <?php include("databaseconnection.php"); $str = ''; foreach($_POST as $key => $val) if (strpos($key,'choice') !== false) $str .= $key.','; $query = "INSERT INTO User (vals) VALUES('$str')"; $result=mysql_query($query,$conn); if ($result) { (mysql_error(); } else { echo " done"; } ?> And this is my form: function checkTotal() { document.listForm.total.value = ''; var sum = 0; for (i=0;i <form name="listForm" method="post" action="insert_options.php" > <TABLE cellPadding=3 width=600 border=0> <TBODY> <TR> <TH align=left width="87%" bgColor=#b0b3b4><SPAN class=whiteText>Item</SPAN></TH> <TH align=right width="13%" bgColor=#b0b3b4><SPAN class=whiteText>Select</SPAN></TH></TR> <TR> <TD bgcolor="#9da8af"colSpan=2><SPAN class=normalText><B>General</B></SPAN></TD></TR> <TR> <TD bgcolor="#c4c8ca"><SPAN class=normalText >TEAK SIDE DECKS (2889)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="2889" type="checkbox" onchange="checkTotal()" /></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>LEAD DEEP KEEL (1825)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="1825" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>FULLY BATTENED MAINSAIL (558)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="558" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>HIGH TECH SAILS FOR CONVENTIONAL RIG (1979)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="1979" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>IN MAST REEFING WITH HIGH TECH SAILS (2539)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="2539" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>SPlNNAKER GEAR (POLE LINES DECK FITTINGS) (820)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="820" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>SPINNAKER POLE VERTICAL STOWAGE SYSTEM (214)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="214" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>GAS ROD KICKER (208)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="208" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>SIDE RAIL OPENINGS (BOTH SIDES) (392)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="392" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>SPRING CLEATS MIDSHIPS -ALUMIMIUM (148)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="148" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>ELECTRIC ANCHOR WINDLASS (1189)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="1189" type="checkbox" onchange="checkTotal()"> </TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>ANCHOR CHAIN GALVANISED (50m) (202)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="202" type="checkbox" onchange="checkTotal()"> </TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>ANCHOR CHAIN GALVANISED (50m) (1141)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="1141" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgcolor="#9da8af"colSpan=2><SPAN class=normalText><B>NAVIGATION & ELECTRONICS</B></SPAN></TD></TR> <TR> <TD bgcolor="#c4c8ca"><SPAN class=normalText >WIND VANE (STAINLESS STEEL)(41)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="41" type="checkbox" onchange="checkTotal()" /></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>RAYMARINE ST6O LOG & DEPTH (SEPARATE UNITS)(226)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="226" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgcolor="#9da8af"colSpan=2><SPAN class=normalText><B>ENGINES & ELECTRICS</B></SPAN></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>SHORE SUPPLY (220V) WITH 3 OUTLETS (EXCLUDJNG SHORE CABLE) (327)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="327" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgColor=#c4c8ca><SPAN class=normalText>3rd BATTERY(14OA/H)(196)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="196" type="checkbox" onchange="checkTotal()"></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>24 AMP BATTERY CHARGER (475)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="475" type="checkbox" onchange="checkTotal()"></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>2 BLADED FOLDING PROPELLER (UPGRADE)(299)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="299" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgcolor="#9da8af"colSpan=2><SPAN class=normalText><B>BELOW DECKS/DOMESTIC</B></SPAN></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>WARM WATER (FROM ENGINE & 220V)(749)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="749" type="checkbox" onchange="checkTotal()"></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>SHOWER IN AFT HEADS WITH PUMPOUT(446)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="446" type="checkbox" onchange="checkTotal()"></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>DECK SUCTION DISPOSAL FOR HOLDINGTANK(166)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="166" type="checkbox" onchange="checkTotal()"></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>REFRIGERATED COOLBOX (12V)(666)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="666" type="checkbox" onchange="checkTotal()"></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>LFS SAFETY PACKAGE (COCKPIT HARNESS POINTS STAINLESS STEEL JACKSTAYS)(208)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="208" type="checkbox" onchange="checkTotal()"></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>UPHOLSTERY UPGRADE IN SALOON (SUEDETYPE)(701)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="701" type="checkbox" onchange="checkTotal()"></TD></TR> <TR> <TD bgcolor="#9da8af"colSpan=2><SPAN class=normalText><B>NAVIGATION ELECTRONICS & ELECTRICS</B></SPAN></TD></TR> <TD bgColor=#c4c8ca><SPAN class=normalText>VHF RADIO AERIAL CABLED TO NAVIGATION AREA(178)</SPAN></TD> <TD align=right bgColor=#c4c8ca><input name="choice" value="178" type="checkbox" onchange="checkTotal()"></TD></TR> </table>

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  • Why can I query with an int but not a string here? PHP MySQL Datatypes

    - by CT
    I am working on an Asset Database problem. I receive $id from $_GET["id"]; I then query the database and display the results. This works if my id is an integer like "93650" but if it has other characters like "wci1001", it displays this MySQL error: Unknown column 'text' in 'where clause' All fields in tables are of type: VARCHAR(50) What would I need to do to be able to use this query to search by id that includes other characters? Thank you. <?php <?php /* * ASSET DB FUNCTIONS SCRIPT * */ # connect to database function ConnectDB(){ mysql_connect("localhost", "asset_db", "asset_db") or die(mysql_error()); mysql_select_db("asset_db") or die(mysql_error()); } # find asset type returns $type function GetAssetType($id){ $sql = "SELECT asset.type From asset WHERE asset.id = $id"; $result = mysql_query($sql) or die(mysql_error()); $row = mysql_fetch_assoc($result); $type = $row['type']; return $type; } # query server returns $result (sql query array) function QueryServer($id){ $sql = " SELECT asset.id ,asset.company ,asset.location ,asset.purchaseDate ,asset.purchaseOrder ,asset.value ,asset.type ,asset.notes ,server.manufacturer ,server.model ,server.serialNumber ,server.esc ,server.warranty ,server.user ,server.prevUser ,server.cpu ,server.memory ,server.hardDrive FROM asset LEFT JOIN server ON server.id = asset.id WHERE asset.id = $id "; $result = mysql_query($sql); return $result; } # get server data returns $serverArray function GetServerData($result){ while($row = mysql_fetch_assoc($result)) { $id = $row['id']; $company = $row['company']; $location = $row['location']; $purchaseDate = $row['purchaseDate']; $purchaseOrder = $row['purchaseOrder']; $value = $row['value']; $type = $row['type']; $notes = $row['notes']; $manufacturer = $row['manufacturer']; $model = $row['model']; $serialNumber = $row['serialNumber']; $esc = $row['esc']; $warranty = $row['warranty']; $user = $row['user']; $prevUser = $row['prevUser']; $cpu = $row['cpu']; $memory = $row['memory']; $hardDrive = $row['hardDrive']; $serverArray = array($id, $company, $location, $purchaseDate, $purchaseOrder, $value, $type, $notes, $manufacturer, $model, $serialNumber, $esc, $warranty, $user, $prevUser, $cpu, $memory, $hardDrive); } return $serverArray; } # print server table function PrintServerTable($serverArray){ $id = $serverArray[0]; $company = $serverArray[1]; $location = $serverArray[2]; $purchaseDate = $serverArray[3]; $purchaseOrder = $serverArray[4]; $value = $serverArray[5]; $type = $serverArray[6]; $notes = $serverArray[7]; $manufacturer = $serverArray[8]; $model = $serverArray[9]; $serialNumber = $serverArray[10]; $esc = $serverArray[11]; $warranty = $serverArray[12]; $user = $serverArray[13]; $prevUser = $serverArray[14]; $cpu = $serverArray[15]; $memory = $serverArray[16]; $hardDrive = $serverArray[17]; echo "<table width=\"100%\" border=\"0\"><tr><td style=\"vertical-align:top\"><table width=\"100%\" border=\"0\"><tr><td colspan=\"2\"><h2>General Info</h2></td></tr><tr id=\"hightlight\"><td>Asset ID:</td><td>"; echo $id; echo "</td></tr><tr><td>Company:</td><td>"; echo $company; echo "</td></tr><tr id=\"hightlight\"><td>Location:</td><td>"; echo $location; echo "</td></tr><tr><td>Purchase Date:</td><td>"; echo $purchaseDate; echo "</td></tr><tr id=\"hightlight\"><td>Purchase Order #:</td><td>"; echo $purchaseOrder; echo "</td></tr><tr><td>Value:</td><td>"; echo $value; echo "</td></tr><tr id=\"hightlight\"><td>Type:</td><td>"; echo $type; echo "</td></tr><tr><td>Notes:</td><td>"; echo $notes; echo "</td></tr></table></td><td style=\"vertical-align:top\"><table width=\"100%\" border=\"0\"><tr><td colspan=\"2\"><h2>Server Info</h2></td></tr><tr id=\"hightlight\"><td>Manufacturer:</td><td>"; echo $manufacturer; echo "</td></tr><tr><td>Model:</td><td>"; echo $model; echo "</td></tr><tr id=\"hightlight\"><td>Serial Number:</td><td>"; echo $serialNumber; echo "</td></tr><tr><td>ESC:</td><td>"; echo $esc; echo "</td></tr><tr id=\"hightlight\"><td>Warranty:</td><td>"; echo $warranty; echo "</td></tr><tr><td colspan=\"2\">&nbsp;</td></tr><tr><td colspan=\"2\"><h2>User Info</h2></td></tr><tr id=\"hightlight\"><td>User:</td><td>"; echo $user; echo "</td></tr><tr><td>Previous User:</td><td>"; echo $prevUser; echo "</td></tr></table></td><td style=\"vertical-align:top\"><table width=\"100%\" border=\"0\"><tr><td colspan=\"2\"><h2>Specs</h2></td></tr><tr id=\"hightlight\"><td>CPU:</td><td>"; echo $cpu; echo "</td></tr><tr><td>Memory:</td><td>"; echo $memory; echo "</td></tr><tr id=\"hightlight\"><td>Hard Drive:</td><td>"; echo $hardDrive; echo "</td></tr><tr><td colspan=\"2\">&nbsp;</td></tr><tr><td colspan=\"2\">&nbsp;</td></tr><tr><td colspan=\"2\"><h2>Options</h2></td></tr><tr><td colspan=\"2\"><a href=\"#\">Edit Asset</a></td></tr><tr><td colspan=\"2\"><a href=\"#\">Delete Asset</a></td></tr></table></td></tr></table>"; } ?> __ /* * View Asset * */ # include functions script include "functions.php"; $id = $_GET["id"]; if (empty($id)):$id="000"; endif; ConnectDB(); $type = GetAssetType($id); ?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link rel="stylesheet" type="text/css" href="style.css" /> <title>Wagman IT Asset</title> </head> <body> <div id="page"> <div id="header"> <img src="images/logo.png" /> </div> </div> <div id="content"> <div id="container"> <div id="main"> <div id="menu"> <ul> <table width="100%" border="0"> <tr> <td width="15%"></td> <td width="30%%"><li><a href="index.php">Search Assets</a></li></td> <td width="30%"><li><a href="addAsset.php">Add Asset</a></li></td> <td width="25%"></td> </tr> </table> </ul> </div> <div id="text"> <ul> <li> <h1>View Asset</h1> </li> </ul> <?php if (empty($type)):echo "<ul><li><h2>Asset ID does not match any database entries.</h2></li></ul>"; else: switch ($type){ case "Server": $result = QueryServer($id); $ServerArray = GetServerData($result); PrintServerTable($ServerArray); break; case "Desktop"; break; case "Laptop"; break; } endif; ?> </div> </div> </div> <div class="clear"></div> <div id="footer" align="center"> <p>&nbsp;</p> </div> </div> <div id="tagline"> Wagman Construction - Bridging Generations since 1902 </div> </body> </html>

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  • Turning PHP page calling Zend functions procedurally into Zend Framework MVC-help!

    - by Joel
    Hi guys, I posted much of this question, but if didn't include all the Zend stuff because I thought it'd be overkill, but now I'm thinking it's not easy to figure out an OO way of doing this without that code... So with that said, please forgive the verbose code. I'm learning how to use MVC and OO in general, and I have a website that is all in PHP but most of the pages are basic static pages. I have already converted them all to views in Zend Framework, and have the Controller and layout set. All is good there. The one remaining page I have is the main reason I did this...it in fact uses Zend library (for gData connection and pulling info from a Google Calendar and displaying it on the page. I don't know enough about this to know where to begin to refactor the code to fit in the Zend Framework MVC model. Any help would be greatly appreciated!! .phtml view page: <div id="dhtmltooltip" align="left"></div> <script src="../js/tooltip.js" type="text/javascript"> </script> <div id="container"> <div id="conten"> <a name="C4"></a> <?php function get_desc_second_part(&$value) { list(,$val_b) = explode('==',$value); $value = trim($val_b); } function filterEventDetails($contentText) { $data = array(); foreach($contentText as $row) { if(strstr($row, 'When: ')) { ##cleaning "when" string to get date in the format "May 28, 2009"## $data['duration'] = str_replace('When: ','',$row); list($when, ) = explode(' to ',$data['duration']); $data['when'] = substr($when,4); if(strlen($data['when'])>13) $data['when'] = trim(str_replace(strrchr($data['when'], ' '),'',$data['when'])); $data['duration'] = substr($data['duration'], 0, strlen($data['duration'])-4); //trimming time zone identifier (UTC etc.) } if(strstr($row, 'Where: ')) { $data['where'] = str_replace('Where: ','',$row); //pr($row); //$where = strstr($row, 'Where: '); //pr($where); } if(strstr($row, 'Event Description: ')) { $event_desc = str_replace('Event Description: ','',$row); //$event_desc = strstr($row, 'Event Description: '); ## Filtering event description and extracting venue, ticket urls etc from it. //$event_desc = str_replace('Event Description: ','',$contentText[3]); $event_desc_array = explode('|',$event_desc); array_walk($event_desc_array,'get_desc_second_part'); //pr($event_desc_array); $data['venue_url'] = $event_desc_array[0]; $data['details'] = $event_desc_array[1]; $data['tickets_url'] = $event_desc_array[2]; $data['tickets_button'] = $event_desc_array[3]; $data['facebook_url'] = $event_desc_array[4]; $data['facebook_icon'] = $event_desc_array[5]; } } return $data; } // load library require_once 'Zend/Loader.php'; Zend_Loader::loadClass('Zend_Gdata'); Zend_Loader::loadClass('Zend_Gdata_ClientLogin'); Zend_Loader::loadClass('Zend_Gdata_Calendar'); Zend_Loader::loadClass('Zend_Http_Client'); // create authenticated HTTP client for Calendar service $gcal = Zend_Gdata_Calendar::AUTH_SERVICE_NAME; $user = "[email protected]"; $pass = "xxxxxxxx"; $client = Zend_Gdata_ClientLogin::getHttpClient($user, $pass, $gcal); $gcal = new Zend_Gdata_Calendar($client); $query = $gcal->newEventQuery(); $query->setUser('[email protected]'); $secondary=true; $query->setVisibility('private'); $query->setProjection('basic'); $query->setOrderby('starttime'); $query->setSortOrder('ascending'); //$query->setFutureevents('true'); $startDate=date('Y-m-d h:i:s'); $endDate="2015-12-31"; $query->setStartMin($startDate); $query->setStartMax($endDate); $query->setMaxResults(30); try { $feed = $gcal->getCalendarEventFeed($query); } catch (Zend_Gdata_App_Exception $e) { echo "Error: " . $e->getResponse(); } ?> <h1><?php echo $feed->title; ?></h1> <?php echo $feed->totalResults; ?> event(s) found. <table width="90%" border="3" align="center"> <tr> <td width="20%" align="center" valign="middle"><b>;DATE</b></td> <td width="25%" align="center" valign="middle"><b>VENUE</b></td> <td width="20%" align="center" valign="middle"><b>CITY</b></td> <td width="20%" align="center" valign="middle"><b>DETAILS</b></td> <td width="15%" align="center" valign="middle"><b>LINKS</b></td> </tr> <?php if((int)$feed->totalResults>0) { //checking if at least one event is there in this date range foreach ($feed as $event) { //iterating through all events //pr($event);die; $contentText = stripslashes($event->content->text); //striping any escape character $contentText = preg_replace('/\<br \/\>[\n\t\s]{1,}\<br \/\>/','<br />',stripslashes($event->content->text)); //replacing multiple breaks with a single break //die(); $contentText = explode('<br />',$contentText); //splitting data by break tag $eventData = filterEventDetails($contentText); $when = $eventData['when']; $where = $eventData['where']; $duration = $eventData['duration']; $venue_url = $eventData['venue_url']; $details = $eventData['details']; $tickets_url = $eventData['tickets_url']; $tickets_button = $eventData['tickets_button']; $facebook_url = $eventData['facebook_url']; $facebook_icon = $eventData['facebook_icon']; $title = stripslashes($event->title); echo '<tr>'; echo '<td width="20%" align="center" valign="middle" nowrap="nowrap">'; echo $when; echo '</td>'; echo '<td width="20%" align="center" valign="middle">'; if($venue_url!='') { echo '<a href="'.$venue_url.'" target="_blank">'.$title.'</a>'; } else { echo $title; } echo '</td>'; echo '<td width="20%" align="center" valign="middle">'; echo $where; echo '</td>'; echo '<td width="20%" align="center" valign="middle">'; $details = str_replace("\n","<br>",htmlentities($details)); $duration = str_replace("\n","<br>",$duration); $detailed_description = "<b>When</b>: <br>".$duration."<br><br>"; $detailed_description .= "<b>Description</b>: <br>".$details; echo '<a href="javascript:void(0);" onmouseover="ddrivetip(\''.$detailed_description.'\')" onmouseout="hideddrivetip()" onclick="return false">View Details</a>'; echo '</td>'; echo '<td width="20%" valign="middle">'; if(trim($tickets_url) !='' && trim($tickets_button)!='') { echo '<a href="'.$tickets_url.'" target="_blank"><img src="'.$tickets_button.'" border="0" ></a>'; } if(trim($facebook_url) !='' && trim($facebook_icon)!='') { echo '<a href="'.$facebook_url.'" target="_blank"><img src="'.$facebook_icon.'" border="0" ></a>'; } else { echo '......'; } echo '</td>'; echo '</tr>'; } } else { //else show 'no event found' message echo '<tr>'; echo '<td width="100%" align="center" valign="middle" colspan="5">'; echo "No event found"; echo '</td>'; } ?> </table> <h3><a href="#pastevents">Scroll down for a list of past shows.</a></h3> <br /> <a name="pastevents"></a> <ul class="pastShows"> <?php $startDate='2005-01-01'; $endDate=date('Y-m-d'); /*$gcal = Zend_Gdata_Calendar::AUTH_SERVICE_NAME; $user = "[email protected]"; $pass = "silverroof10"; $client = Zend_Gdata_ClientLogin::getHttpClient($user, $pass, $gcal); $gcal = new Zend_Gdata_Calendar($client); $query = $gcal->newEventQuery(); $query->setUser('[email protected]'); $query->setVisibility('private'); $query->setProjection('basic');*/ $query->setOrderby('starttime'); $query->setSortOrder('descending'); $query->setFutureevents('false'); $query->setStartMin($startDate); $query->setStartMax($endDate); $query->setMaxResults(1000); try { $feed = $gcal->getCalendarEventFeed($query); } catch (Zend_Gdata_App_Exception $e) { echo "Error: " . $e->getResponse(); } if((int)$feed->totalResults>0) { //checking if at least one event is there in this date range foreach ($feed as $event) { //iterating through all events $contentText = stripslashes($event->content->text); //striping any escape character $contentText = preg_replace('/\<br \/\>[\n\t\s]{1,}\<br \/\>/','<br />',stripslashes($event->content->text)); //replacing multiple breaks with a single break $contentText = explode('<br />',$contentText); //splitting data by break tag $eventData = filterEventDetails($contentText); $when = $eventData['when']; $where = $eventData['where']; $duration = $eventData['duration']; $title = stripslashes($event->title); echo '<li class="pastShows">' . $when . " - " . $title . ", " . $where . '</li>'; } } ?> </div> </div>

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  • HTML/jQuery/CSS Drop Down Menu Issue / Safari

    - by mmundiff
    I have a drop down menu that is coded in HTML, CSS, and jQuery and it works fine in Firefox and IE but not in Safari, and also not in Firefox on Mac. The drop down displays inline as opposed to list-item for the drop down in Safari. Any ideas why? <html> <head> <script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js"></script> <script type="text/javascript" > $(document).ready(function(){ $('#menu li').hover( function() { //$('ul', this).css('display', 'block'); $('ul', this).fadeIn(200); var src = $('img.item', this).attr('src').match(/[^\.]+/) + '_over.png'; $('img.item', this).attr('src', src); }, function() { //$('ul', this).css('display', 'none'); $('ul', this).fadeOut(350); var src = $('img.item', this).attr('src').replace('_over', ''); $('img.item', this).attr('src', src); }); }); </script> <style type="text/css"> /* General */ body { arial, sans-serif; background-color: white; } * { padding: 0; margin: 0; } #menu{ white-space:nowrap; list-style:none; margin-left: 1px; } #menu ul { list-style: none; position:absolute; left:0; display:none; margin:0 -3px 0 -1px; padding:0; background: #000000; z-index: 500; margin-top: -4px; } #menu li{ display:inline; float: left; /* Added */ position:relative; } #menu li a { display: block; } #menu ul li { width:116px; float:left; border-top:1px dotted #666666; display: block; } #menu li ul { display: none; border-top: 1px black solid; text-align: left; } #menu ul a:hover { text-decoration:none; background: #efda83; color: #000000; } #menu ul a { text-decoration:none; display:block; height:15px; padding: 8px 5px; color:#efda83; font-size: 12px; } img{ border: 0 none; } .clear{ clear: both; } </style> </head> <body> <div> <ul id="menu"> <li ><a href="index.php"><img src="images/ssr_nav_home.png" class="item" alt="Home" /></a> </li> <li ><a href="about.php"><img src="images/ssr_nav_about.png" class="item" alt="About" /></a> <ul> <li><a href="about_contributors.php">Contributors</a></li> <li><a href="about_behind.php">Behind the Exhibit</a></li> <li><a href="about_sponsors.php">Sponsors</a></li> </ul> <div class="clear"></div> </li> <li ><a href="exhibit_intro.php"><img class="item" src="images/ssr_nav_exhibit.png" alt="Exhibit" /></a> <ul> <li><a href="exhibit_intro.php">Intro</a></li> <li><a href="exhibit_silkroad.php">Silk Road</a></li> <li><a href="exhibit_western_regions.php">Western Regions</a></li> <li><a href="exhibit_daily_life.php">Daily Life</a></li> <li><a href="exhibit_burial_practices.php">Burial Practices</a></li> <li><a href="exhibit_relevance.php">Relevance</a></li> </ul> <div class="clear"></div> </li> <li ><a href="visit.php"><img class="item" src="images/ssr_nav_visit.png" alt="Visit" /></a> <ul> <li><a href="visit_tickets.php">Tickets</a></li> <li><a href="visit_specials.php">Special Offers</a></li> <li><a href="visit_tours.php">Tours</a></li> <li><a href="visit_groups.php">Groups</a></li> </ul> <div class="clear"></div> </li> <li ><a href="events.php"><img class="item" src="images/ssr_nav_events.png" alt="Events" /></a> <ul> <li><a href="events_lectures.php">Lecture Series</a></li> <li><a href="events_symposium.php">Symposium</a></li> <li><a href="kids_and_family.php">Kids &amp; Family</a></li> <li><a href="events_calendar.php">Event Calendar</a></li> </ul> <div class="clear"></div> </li> <li ><a href="gallery.php"><img class="item" src="images/ssr_nav_images.png" alt="Gallery" /></a></li> <li ><a href="resources.php"><img class="item" src="images/ssr_nav_resources.png" alt="Resources" /></a> <ul> <li><a href="resources_teachers.php">For Teachers</a></li> <li><a href="kids_and_family.php">Kids &amp; Family</a></li> <li><a href="http://www.penn.museum/podcasts-and-videos/819-secrets-of-the-silk-road.html" rel="external">Podcasts &amp; Videos</a></li> <!-- <li><a href="map.php">Silk Road Map</a></li> <li><a href="resources_timeline.php">Timeline</a></li> --> <li><a href="resources_quiz.php">Quiz</a></li> <li><a href="glossary.php">Glossary</a></li> <li><a href="blogs.php">Blog</a></li> </ul> <div class="clear"></div> </li> <li ><a href="press.php"><img class="item" src="images/ssr_nav_press.png" alt="Press" /></a> <ul> <li><a href="press_release.php">Press Release</a></li> <li><a href="press_images.php">Press Images</a></li> <li><a href="press_bloggers.php">Bloggers</a></li> </ul> <div class="clear"></div> </li> </ul> </div> </body> </html>

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  • Zen and the Art of File and Folder Organization

    - by Mark Virtue
    Is your desk a paragon of neatness, or does it look like a paper-bomb has gone off? If you’ve been putting off getting organized because the task is too huge or daunting, or you don’t know where to start, we’ve got 40 tips to get you on the path to zen mastery of your filing system. For all those readers who would like to get their files and folders organized, or, if they’re already organized, better organized—we have compiled a complete guide to getting organized and staying organized, a comprehensive article that will hopefully cover every possible tip you could want. Signs that Your Computer is Poorly Organized If your computer is a mess, you’re probably already aware of it.  But just in case you’re not, here are some tell-tale signs: Your Desktop has over 40 icons on it “My Documents” contains over 300 files and 60 folders, including MP3s and digital photos You use the Windows’ built-in search facility whenever you need to find a file You can’t find programs in the out-of-control list of programs in your Start Menu You save all your Word documents in one folder, all your spreadsheets in a second folder, etc Any given file that you’re looking for may be in any one of four different sets of folders But before we start, here are some quick notes: We’re going to assume you know what files and folders are, and how to create, save, rename, copy and delete them The organization principles described in this article apply equally to all computer systems.  However, the screenshots here will reflect how things look on Windows (usually Windows 7).  We will also mention some useful features of Windows that can help you get organized. Everyone has their own favorite methodology of organizing and filing, and it’s all too easy to get into “My Way is Better than Your Way” arguments.  The reality is that there is no perfect way of getting things organized.  When I wrote this article, I tried to keep a generalist and objective viewpoint.  I consider myself to be unusually well organized (to the point of obsession, truth be told), and I’ve had 25 years experience in collecting and organizing files on computers.  So I’ve got a lot to say on the subject.  But the tips I have described here are only one way of doing it.  Hopefully some of these tips will work for you too, but please don’t read this as any sort of “right” way to do it. At the end of the article we’ll be asking you, the reader, for your own organization tips. Why Bother Organizing At All? For some, the answer to this question is self-evident. And yet, in this era of powerful desktop search software (the search capabilities built into the Windows Vista and Windows 7 Start Menus, and third-party programs like Google Desktop Search), the question does need to be asked, and answered. I have a friend who puts every file he ever creates, receives or downloads into his My Documents folder and doesn’t bother filing them into subfolders at all.  He relies on the search functionality built into his Windows operating system to help him find whatever he’s looking for.  And he always finds it.  He’s a Search Samurai.  For him, filing is a waste of valuable time that could be spent enjoying life! It’s tempting to follow suit.  On the face of it, why would anyone bother to take the time to organize their hard disk when such excellent search software is available?  Well, if all you ever want to do with the files you own is to locate and open them individually (for listening, editing, etc), then there’s no reason to ever bother doing one scrap of organization.  But consider these common tasks that are not achievable with desktop search software: Find files manually.  Often it’s not convenient, speedy or even possible to utilize your desktop search software to find what you want.  It doesn’t work 100% of the time, or you may not even have it installed.  Sometimes its just plain faster to go straight to the file you want, if you know it’s in a particular sub-folder, rather than trawling through hundreds of search results. Find groups of similar files (e.g. all your “work” files, all the photos of your Europe holiday in 2008, all your music videos, all the MP3s from Dark Side of the Moon, all your letters you wrote to your wife, all your tax returns).  Clever naming of the files will only get you so far.  Sometimes it’s the date the file was created that’s important, other times it’s the file format, and other times it’s the purpose of the file.  How do you name a collection of files so that they’re easy to isolate based on any of the above criteria?  Short answer, you can’t. Move files to a new computer.  It’s time to upgrade your computer.  How do you quickly grab all the files that are important to you?  Or you decide to have two computers now – one for home and one for work.  How do you quickly isolate only the work-related files to move them to the work computer? Synchronize files to other computers.  If you have more than one computer, and you need to mirror some of your files onto the other computer (e.g. your music collection), then you need a way to quickly determine which files are to be synced and which are not.  Surely you don’t want to synchronize everything? Choose which files to back up.  If your backup regime calls for multiple backups, or requires speedy backups, then you’ll need to be able to specify which files are to be backed up, and which are not.  This is not possible if they’re all in the same folder. Finally, if you’re simply someone who takes pleasure in being organized, tidy and ordered (me! me!), then you don’t even need a reason.  Being disorganized is simply unthinkable. Tips on Getting Organized Here we present our 40 best tips on how to get organized.  Or, if you’re already organized, to get better organized. Tip #1.  Choose Your Organization System Carefully The reason that most people are not organized is that it takes time.  And the first thing that takes time is deciding upon a system of organization.  This is always a matter of personal preference, and is not something that a geek on a website can tell you.  You should always choose your own system, based on how your own brain is organized (which makes the assumption that your brain is, in fact, organized). We can’t instruct you, but we can make suggestions: You may want to start off with a system based on the users of the computer.  i.e. “My Files”, “My Wife’s Files”, My Son’s Files”, etc.  Inside “My Files”, you might then break it down into “Personal” and “Business”.  You may then realize that there are overlaps.  For example, everyone may want to share access to the music library, or the photos from the school play.  So you may create another folder called “Family”, for the “common” files. You may decide that the highest-level breakdown of your files is based on the “source” of each file.  In other words, who created the files.  You could have “Files created by ME (business or personal)”, “Files created by people I know (family, friends, etc)”, and finally “Files created by the rest of the world (MP3 music files, downloaded or ripped movies or TV shows, software installation files, gorgeous desktop wallpaper images you’ve collected, etc).”  This system happens to be the one I use myself.  See below:  Mark is for files created by meVC is for files created by my company (Virtual Creations)Others is for files created by my friends and familyData is the rest of the worldAlso, Settings is where I store the configuration files and other program data files for my installed software (more on this in tip #34, below). Each folder will present its own particular set of requirements for further sub-organization.  For example, you may decide to organize your music collection into sub-folders based on the artist’s name, while your digital photos might get organized based on the date they were taken.  It can be different for every sub-folder! Another strategy would be based on “currentness”.  Files you have yet to open and look at live in one folder.  Ones that have been looked at but not yet filed live in another place.  Current, active projects live in yet another place.  All other files (your “archive”, if you like) would live in a fourth folder. (And of course, within that last folder you’d need to create a further sub-system based on one of the previous bullet points). Put some thought into this – changing it when it proves incomplete can be a big hassle!  Before you go to the trouble of implementing any system you come up with, examine a wide cross-section of the files you own and see if they will all be able to find a nice logical place to sit within your system. Tip #2.  When You Decide on Your System, Stick to It! There’s nothing more pointless than going to all the trouble of creating a system and filing all your files, and then whenever you create, receive or download a new file, you simply dump it onto your Desktop.  You need to be disciplined – forever!  Every new file you get, spend those extra few seconds to file it where it belongs!  Otherwise, in just a month or two, you’ll be worse off than before – half your files will be organized and half will be disorganized – and you won’t know which is which! Tip #3.  Choose the Root Folder of Your Structure Carefully Every data file (document, photo, music file, etc) that you create, own or is important to you, no matter where it came from, should be found within one single folder, and that one single folder should be located at the root of your C: drive (as a sub-folder of C:\).  In other words, do not base your folder structure in standard folders like “My Documents”.  If you do, then you’re leaving it up to the operating system engineers to decide what folder structure is best for you.  And every operating system has a different system!  In Windows 7 your files are found in C:\Users\YourName, whilst on Windows XP it was C:\Documents and Settings\YourName\My Documents.  In UNIX systems it’s often /home/YourName. These standard default folders tend to fill up with junk files and folders that are not at all important to you.  “My Documents” is the worst offender.  Every second piece of software you install, it seems, likes to create its own folder in the “My Documents” folder.  These folders usually don’t fit within your organizational structure, so don’t use them!  In fact, don’t even use the “My Documents” folder at all.  Allow it to fill up with junk, and then simply ignore it.  It sounds heretical, but: Don’t ever visit your “My Documents” folder!  Remove your icons/links to “My Documents” and replace them with links to the folders you created and you care about! Create your own file system from scratch!  Probably the best place to put it would be on your D: drive – if you have one.  This way, all your files live on one drive, while all the operating system and software component files live on the C: drive – simply and elegantly separated.  The benefits of that are profound.  Not only are there obvious organizational benefits (see tip #10, below), but when it comes to migrate your data to a new computer, you can (sometimes) simply unplug your D: drive and plug it in as the D: drive of your new computer (this implies that the D: drive is actually a separate physical disk, and not a partition on the same disk as C:).  You also get a slight speed improvement (again, only if your C: and D: drives are on separate physical disks). Warning:  From tip #12, below, you will see that it’s actually a good idea to have exactly the same file system structure – including the drive it’s filed on – on all of the computers you own.  So if you decide to use the D: drive as the storage system for your own files, make sure you are able to use the D: drive on all the computers you own.  If you can’t ensure that, then you can still use a clever geeky trick to store your files on the D: drive, but still access them all via the C: drive (see tip #17, below). If you only have one hard disk (C:), then create a dedicated folder that will contain all your files – something like C:\Files.  The name of the folder is not important, but make it a single, brief word. There are several reasons for this: When creating a backup regime, it’s easy to decide what files should be backed up – they’re all in the one folder! If you ever decide to trade in your computer for a new one, you know exactly which files to migrate You will always know where to begin a search for any file If you synchronize files with other computers, it makes your synchronization routines very simple.   It also causes all your shortcuts to continue to work on the other machines (more about this in tip #24, below). Once you’ve decided where your files should go, then put all your files in there – Everything!  Completely disregard the standard, default folders that are created for you by the operating system (“My Music”, “My Pictures”, etc).  In fact, you can actually relocate many of those folders into your own structure (more about that below, in tip #6). The more completely you get all your data files (documents, photos, music, etc) and all your configuration settings into that one folder, then the easier it will be to perform all of the above tasks. Once this has been done, and all your files live in one folder, all the other folders in C:\ can be thought of as “operating system” folders, and therefore of little day-to-day interest for us. Here’s a screenshot of a nicely organized C: drive, where all user files are located within the \Files folder:   Tip #4.  Use Sub-Folders This would be our simplest and most obvious tip.  It almost goes without saying.  Any organizational system you decide upon (see tip #1) will require that you create sub-folders for your files.  Get used to creating folders on a regular basis. Tip #5.  Don’t be Shy About Depth Create as many levels of sub-folders as you need.  Don’t be scared to do so.  Every time you notice an opportunity to group a set of related files into a sub-folder, do so.  Examples might include:  All the MP3s from one music CD, all the photos from one holiday, or all the documents from one client. It’s perfectly okay to put files into a folder called C:\Files\Me\From Others\Services\WestCo Bank\Statements\2009.  That’s only seven levels deep.  Ten levels is not uncommon.  Of course, it’s possible to take this too far.  If you notice yourself creating a sub-folder to hold only one file, then you’ve probably become a little over-zealous.  On the other hand, if you simply create a structure with only two levels (for example C:\Files\Work) then you really haven’t achieved any level of organization at all (unless you own only six files!).  Your “Work” folder will have become a dumping ground, just like your Desktop was, with most likely hundreds of files in it. Tip #6.  Move the Standard User Folders into Your Own Folder Structure Most operating systems, including Windows, create a set of standard folders for each of its users.  These folders then become the default location for files such as documents, music files, digital photos and downloaded Internet files.  In Windows 7, the full list is shown below: Some of these folders you may never use nor care about (for example, the Favorites folder, if you’re not using Internet Explorer as your browser).  Those ones you can leave where they are.  But you may be using some of the other folders to store files that are important to you.  Even if you’re not using them, Windows will still often treat them as the default storage location for many types of files.  When you go to save a standard file type, it can become annoying to be automatically prompted to save it in a folder that’s not part of your own file structure. But there’s a simple solution:  Move the folders you care about into your own folder structure!  If you do, then the next time you go to save a file of the corresponding type, Windows will prompt you to save it in the new, moved location. Moving the folders is easy.  Simply drag-and-drop them to the new location.  Here’s a screenshot of the default My Music folder being moved to my custom personal folder (Mark): Tip #7.  Name Files and Folders Intelligently This is another one that almost goes without saying, but we’ll say it anyway:  Do not allow files to be created that have meaningless names like Document1.doc, or folders called New Folder (2).  Take that extra 20 seconds and come up with a meaningful name for the file/folder – one that accurately divulges its contents without repeating the entire contents in the name. Tip #8.  Watch Out for Long Filenames Another way to tell if you have not yet created enough depth to your folder hierarchy is that your files often require really long names.  If you need to call a file Johnson Sales Figures March 2009.xls (which might happen to live in the same folder as Abercrombie Budget Report 2008.xls), then you might want to create some sub-folders so that the first file could be simply called March.xls, and living in the Clients\Johnson\Sales Figures\2009 folder. A well-placed file needs only a brief filename! Tip #9.  Use Shortcuts!  Everywhere! This is probably the single most useful and important tip we can offer.  A shortcut allows a file to be in two places at once. Why would you want that?  Well, the file and folder structure of every popular operating system on the market today is hierarchical.  This means that all objects (files and folders) always live within exactly one parent folder.  It’s a bit like a tree.  A tree has branches (folders) and leaves (files).  Each leaf, and each branch, is supported by exactly one parent branch, all the way back to the root of the tree (which, incidentally, is exactly why C:\ is called the “root folder” of the C: drive). That hard disks are structured this way may seem obvious and even necessary, but it’s only one way of organizing data.  There are others:  Relational databases, for example, organize structured data entirely differently.  The main limitation of hierarchical filing structures is that a file can only ever be in one branch of the tree – in only one folder – at a time.  Why is this a problem?  Well, there are two main reasons why this limitation is a problem for computer users: The “correct” place for a file, according to our organizational rationale, is very often a very inconvenient place for that file to be located.  Just because it’s correctly filed doesn’t mean it’s easy to get to.  Your file may be “correctly” buried six levels deep in your sub-folder structure, but you may need regular and speedy access to this file every day.  You could always move it to a more convenient location, but that would mean that you would need to re-file back to its “correct” location it every time you’d finished working on it.  Most unsatisfactory. A file may simply “belong” in two or more different locations within your file structure.  For example, say you’re an accountant and you have just completed the 2009 tax return for John Smith.  It might make sense to you to call this file 2009 Tax Return.doc and file it under Clients\John Smith.  But it may also be important to you to have the 2009 tax returns from all your clients together in the one place.  So you might also want to call the file John Smith.doc and file it under Tax Returns\2009.  The problem is, in a purely hierarchical filing system, you can’t put it in both places.  Grrrrr! Fortunately, Windows (and most other operating systems) offers a way for you to do exactly that:  It’s called a “shortcut” (also known as an “alias” on Macs and a “symbolic link” on UNIX systems).  Shortcuts allow a file to exist in one place, and an icon that represents the file to be created and put anywhere else you please.  In fact, you can create a dozen such icons and scatter them all over your hard disk.  Double-clicking on one of these icons/shortcuts opens up the original file, just as if you had double-clicked on the original file itself. Consider the following two icons: The one on the left is the actual Word document, while the one on the right is a shortcut that represents the Word document.  Double-clicking on either icon will open the same file.  There are two main visual differences between the icons: The shortcut will have a small arrow in the lower-left-hand corner (on Windows, anyway) The shortcut is allowed to have a name that does not include the file extension (the “.docx” part, in this case) You can delete the shortcut at any time without losing any actual data.  The original is still intact.  All you lose is the ability to get to that data from wherever the shortcut was. So why are shortcuts so great?  Because they allow us to easily overcome the main limitation of hierarchical file systems, and put a file in two (or more) places at the same time.  You will always have files that don’t play nice with your organizational rationale, and can’t be filed in only one place.  They demand to exist in two places.  Shortcuts allow this!  Furthermore, they allow you to collect your most often-opened files and folders together in one spot for convenient access.  The cool part is that the original files stay where they are, safe forever in their perfectly organized location. So your collection of most often-opened files can – and should – become a collection of shortcuts! If you’re still not convinced of the utility of shortcuts, consider the following well-known areas of a typical Windows computer: The Start Menu (and all the programs that live within it) The Quick Launch bar (or the Superbar in Windows 7) The “Favorite folders” area in the top-left corner of the Windows Explorer window (in Windows Vista or Windows 7) Your Internet Explorer Favorites or Firefox Bookmarks Each item in each of these areas is a shortcut!  Each of those areas exist for one purpose only:  For convenience – to provide you with a collection of the files and folders you access most often. It should be easy to see by now that shortcuts are designed for one single purpose:  To make accessing your files more convenient.  Each time you double-click on a shortcut, you are saved the hassle of locating the file (or folder, or program, or drive, or control panel icon) that it represents. Shortcuts allow us to invent a golden rule of file and folder organization: “Only ever have one copy of a file – never have two copies of the same file.  Use a shortcut instead” (this rule doesn’t apply to copies created for backup purposes, of course!) There are also lesser rules, like “don’t move a file into your work area – create a shortcut there instead”, and “any time you find yourself frustrated with how long it takes to locate a file, create a shortcut to it and place that shortcut in a convenient location.” So how to we create these massively useful shortcuts?  There are two main ways: “Copy” the original file or folder (click on it and type Ctrl-C, or right-click on it and select Copy):  Then right-click in an empty area of the destination folder (the place where you want the shortcut to go) and select Paste shortcut: Right-drag (drag with the right mouse button) the file from the source folder to the destination folder.  When you let go of the mouse button at the destination folder, a menu pops up: Select Create shortcuts here. Note that when shortcuts are created, they are often named something like Shortcut to Budget Detail.doc (windows XP) or Budget Detail – Shortcut.doc (Windows 7).   If you don’t like those extra words, you can easily rename the shortcuts after they’re created, or you can configure Windows to never insert the extra words in the first place (see our article on how to do this). And of course, you can create shortcuts to folders too, not just to files! Bottom line: Whenever you have a file that you’d like to access from somewhere else (whether it’s convenience you’re after, or because the file simply belongs in two places), create a shortcut to the original file in the new location. Tip #10.  Separate Application Files from Data Files Any digital organization guru will drum this rule into you.  Application files are the components of the software you’ve installed (e.g. Microsoft Word, Adobe Photoshop or Internet Explorer).  Data files are the files that you’ve created for yourself using that software (e.g. Word Documents, digital photos, emails or playlists). Software gets installed, uninstalled and upgraded all the time.  Hopefully you always have the original installation media (or downloaded set-up file) kept somewhere safe, and can thus reinstall your software at any time.  This means that the software component files are of little importance.  Whereas the files you have created with that software is, by definition, important.  It’s a good rule to always separate unimportant files from important files. So when your software prompts you to save a file you’ve just created, take a moment and check out where it’s suggesting that you save the file.  If it’s suggesting that you save the file into the same folder as the software itself, then definitely don’t follow that suggestion.  File it in your own folder!  In fact, see if you can find the program’s configuration option that determines where files are saved by default (if it has one), and change it. Tip #11.  Organize Files Based on Purpose, Not on File Type If you have, for example a folder called Work\Clients\Johnson, and within that folder you have two sub-folders, Word Documents and Spreadsheets (in other words, you’re separating “.doc” files from “.xls” files), then chances are that you’re not optimally organized.  It makes little sense to organize your files based on the program that created them.  Instead, create your sub-folders based on the purpose of the file.  For example, it would make more sense to create sub-folders called Correspondence and Financials.  It may well be that all the files in a given sub-folder are of the same file-type, but this should be more of a coincidence and less of a design feature of your organization system. Tip #12.  Maintain the Same Folder Structure on All Your Computers In other words, whatever organizational system you create, apply it to every computer that you can.  There are several benefits to this: There’s less to remember.  No matter where you are, you always know where to look for your files If you copy or synchronize files from one computer to another, then setting up the synchronization job becomes very simple Shortcuts can be copied or moved from one computer to another with ease (assuming the original files are also copied/moved).  There’s no need to find the target of the shortcut all over again on the second computer Ditto for linked files (e.g Word documents that link to data in a separate Excel file), playlists, and any files that reference the exact file locations of other files. This applies even to the drive that your files are stored on.  If your files are stored on C: on one computer, make sure they’re stored on C: on all your computers.  Otherwise all your shortcuts, playlists and linked files will stop working! Tip #13.  Create an “Inbox” Folder Create yourself a folder where you store all files that you’re currently working on, or that you haven’t gotten around to filing yet.  You can think of this folder as your “to-do” list.  You can call it “Inbox” (making it the same metaphor as your email system), or “Work”, or “To-Do”, or “Scratch”, or whatever name makes sense to you.  It doesn’t matter what you call it – just make sure you have one! Once you have finished working on a file, you then move it from the “Inbox” to its correct location within your organizational structure. You may want to use your Desktop as this “Inbox” folder.  Rightly or wrongly, most people do.  It’s not a bad place to put such files, but be careful:  If you do decide that your Desktop represents your “to-do” list, then make sure that no other files find their way there.  In other words, make sure that your “Inbox”, wherever it is, Desktop or otherwise, is kept free of junk – stray files that don’t belong there. So where should you put this folder, which, almost by definition, lives outside the structure of the rest of your filing system?  Well, first and foremost, it has to be somewhere handy.  This will be one of your most-visited folders, so convenience is key.  Putting it on the Desktop is a great option – especially if you don’t have any other folders on your Desktop:  the folder then becomes supremely easy to find in Windows Explorer: You would then create shortcuts to this folder in convenient spots all over your computer (“Favorite Links”, “Quick Launch”, etc). Tip #14.  Ensure You have Only One “Inbox” Folder Once you’ve created your “Inbox” folder, don’t use any other folder location as your “to-do list”.  Throw every incoming or created file into the Inbox folder as you create/receive it.  This keeps the rest of your computer pristine and free of randomly created or downloaded junk.  The last thing you want to be doing is checking multiple folders to see all your current tasks and projects.  Gather them all together into one folder. Here are some tips to help ensure you only have one Inbox: Set the default “save” location of all your programs to this folder. Set the default “download” location for your browser to this folder. If this folder is not your desktop (recommended) then also see if you can make a point of not putting “to-do” files on your desktop.  This keeps your desktop uncluttered and Zen-like: (the Inbox folder is in the bottom-right corner) Tip #15.  Be Vigilant about Clearing Your “Inbox” Folder This is one of the keys to staying organized.  If you let your “Inbox” overflow (i.e. allow there to be more than, say, 30 files or folders in there), then you’re probably going to start feeling like you’re overwhelmed:  You’re not keeping up with your to-do list.  Once your Inbox gets beyond a certain point (around 30 files, studies have shown), then you’ll simply start to avoid it.  You may continue to put files in there, but you’ll be scared to look at it, fearing the “out of control” feeling that all overworked, chaotic or just plain disorganized people regularly feel. So, here’s what you can do: Visit your Inbox/to-do folder regularly (at least five times per day). Scan the folder regularly for files that you have completed working on and are ready for filing.  File them immediately. Make it a source of pride to keep the number of files in this folder as small as possible.  If you value peace of mind, then make the emptiness of this folder one of your highest (computer) priorities If you know that a particular file has been in the folder for more than, say, six weeks, then admit that you’re not actually going to get around to processing it, and move it to its final resting place. Tip #16.  File Everything Immediately, and Use Shortcuts for Your Active Projects As soon as you create, receive or download a new file, store it away in its “correct” folder immediately.  Then, whenever you need to work on it (possibly straight away), create a shortcut to it in your “Inbox” (“to-do”) folder or your desktop.  That way, all your files are always in their “correct” locations, yet you still have immediate, convenient access to your current, active files.  When you finish working on a file, simply delete the shortcut. Ideally, your “Inbox” folder – and your Desktop – should contain no actual files or folders.  They should simply contain shortcuts. Tip #17.  Use Directory Symbolic Links (or Junctions) to Maintain One Unified Folder Structure Using this tip, we can get around a potential hiccup that we can run into when creating our organizational structure – the issue of having more than one drive on our computer (C:, D:, etc).  We might have files we need to store on the D: drive for space reasons, and yet want to base our organized folder structure on the C: drive (or vice-versa). Your chosen organizational structure may dictate that all your files must be accessed from the C: drive (for example, the root folder of all your files may be something like C:\Files).  And yet you may still have a D: drive and wish to take advantage of the hundreds of spare Gigabytes that it offers.  Did you know that it’s actually possible to store your files on the D: drive and yet access them as if they were on the C: drive?  And no, we’re not talking about shortcuts here (although the concept is very similar). By using the shell command mklink, you can essentially take a folder that lives on one drive and create an alias for it on a different drive (you can do lots more than that with mklink – for a full rundown on this programs capabilities, see our dedicated article).  These aliases are called directory symbolic links (and used to be known as junctions).  You can think of them as “virtual” folders.  They function exactly like regular folders, except they’re physically located somewhere else. For example, you may decide that your entire D: drive contains your complete organizational file structure, but that you need to reference all those files as if they were on the C: drive, under C:\Files.  If that was the case you could create C:\Files as a directory symbolic link – a link to D:, as follows: mklink /d c:\files d:\ Or it may be that the only files you wish to store on the D: drive are your movie collection.  You could locate all your movie files in the root of your D: drive, and then link it to C:\Files\Media\Movies, as follows: mklink /d c:\files\media\movies d:\ (Needless to say, you must run these commands from a command prompt – click the Start button, type cmd and press Enter) Tip #18. Customize Your Folder Icons This is not strictly speaking an organizational tip, but having unique icons for each folder does allow you to more quickly visually identify which folder is which, and thus saves you time when you’re finding files.  An example is below (from my folder that contains all files downloaded from the Internet): To learn how to change your folder icons, please refer to our dedicated article on the subject. Tip #19.  Tidy Your Start Menu The Windows Start Menu is usually one of the messiest parts of any Windows computer.  Every program you install seems to adopt a completely different approach to placing icons in this menu.  Some simply put a single program icon.  Others create a folder based on the name of the software.  And others create a folder based on the name of the software manufacturer.  It’s chaos, and can make it hard to find the software you want to run. Thankfully we can avoid this chaos with useful operating system features like Quick Launch, the Superbar or pinned start menu items. Even so, it would make a lot of sense to get into the guts of the Start Menu itself and give it a good once-over.  All you really need to decide is how you’re going to organize your applications.  A structure based on the purpose of the application is an obvious candidate.  Below is an example of one such structure: In this structure, Utilities means software whose job it is to keep the computer itself running smoothly (configuration tools, backup software, Zip programs, etc).  Applications refers to any productivity software that doesn’t fit under the headings Multimedia, Graphics, Internet, etc. In case you’re not aware, every icon in your Start Menu is a shortcut and can be manipulated like any other shortcut (copied, moved, deleted, etc). With the Windows Start Menu (all version of Windows), Microsoft has decided that there be two parallel folder structures to store your Start Menu shortcuts.  One for you (the logged-in user of the computer) and one for all users of the computer.  Having two parallel structures can often be redundant:  If you are the only user of the computer, then having two parallel structures is totally redundant.  Even if you have several users that regularly log into the computer, most of your installed software will need to be made available to all users, and should thus be moved out of the “just you” version of the Start Menu and into the “all users” area. To take control of your Start Menu, so you can start organizing it, you’ll need to know how to access the actual folders and shortcut files that make up the Start Menu (both versions of it).  To find these folders and files, click the Start button and then right-click on the All Programs text (Windows XP users should right-click on the Start button itself): The Open option refers to the “just you” version of the Start Menu, while the Open All Users option refers to the “all users” version.  Click on the one you want to organize. A Windows Explorer window then opens with your chosen version of the Start Menu selected.  From there it’s easy.  Double-click on the Programs folder and you’ll see all your folders and shortcuts.  Now you can delete/rename/move until it’s just the way you want it. Note:  When you’re reorganizing your Start Menu, you may want to have two Explorer windows open at the same time – one showing the “just you” version and one showing the “all users” version.  You can drag-and-drop between the windows. Tip #20.  Keep Your Start Menu Tidy Once you have a perfectly organized Start Menu, try to be a little vigilant about keeping it that way.  Every time you install a new piece of software, the icons that get created will almost certainly violate your organizational structure. So to keep your Start Menu pristine and organized, make sure you do the following whenever you install a new piece of software: Check whether the software was installed into the “just you” area of the Start Menu, or the “all users” area, and then move it to the correct area. Remove all the unnecessary icons (like the “Read me” icon, the “Help” icon (you can always open the help from within the software itself when it’s running), the “Uninstall” icon, the link(s)to the manufacturer’s website, etc) Rename the main icon(s) of the software to something brief that makes sense to you.  For example, you might like to rename Microsoft Office Word 2010 to simply Word Move the icon(s) into the correct folder based on your Start Menu organizational structure And don’t forget:  when you uninstall a piece of software, the software’s uninstall routine is no longer going to be able to remove the software’s icon from the Start Menu (because you moved and/or renamed it), so you’ll need to remove that icon manually. Tip #21.  Tidy C:\ The root of your C: drive (C:\) is a common dumping ground for files and folders – both by the users of your computer and by the software that you install on your computer.  It can become a mess. There’s almost no software these days that requires itself to be installed in C:\.  99% of the time it can and should be installed into C:\Program Files.  And as for your own files, well, it’s clear that they can (and almost always should) be stored somewhere else. In an ideal world, your C:\ folder should look like this (on Windows 7): Note that there are some system files and folders in C:\ that are usually and deliberately “hidden” (such as the Windows virtual memory file pagefile.sys, the boot loader file bootmgr, and the System Volume Information folder).  Hiding these files and folders is a good idea, as they need to stay where they are and are almost never needed to be opened or even seen by you, the user.  Hiding them prevents you from accidentally messing with them, and enhances your sense of order and well-being when you look at your C: drive folder. Tip #22.  Tidy Your Desktop The Desktop is probably the most abused part of a Windows computer (from an organization point of view).  It usually serves as a dumping ground for all incoming files, as well as holding icons to oft-used applications, plus some regularly opened files and folders.  It often ends up becoming an uncontrolled mess.  See if you can avoid this.  Here’s why… Application icons (Word, Internet Explorer, etc) are often found on the Desktop, but it’s unlikely that this is the optimum place for them.  The “Quick Launch” bar (or the Superbar in Windows 7) is always visible and so represents a perfect location to put your icons.  You’ll only be able to see the icons on your Desktop when all your programs are minimized.  It might be time to get your application icons off your desktop… You may have decided that the Inbox/To-do folder on your computer (see tip #13, above) should be your Desktop.  If so, then enough said.  Simply be vigilant about clearing it and preventing it from being polluted by junk files (see tip #15, above).  On the other hand, if your Desktop is not acting as your “Inbox” folder, then there’s no reason for it to have any data files or folders on it at all, except perhaps a couple of shortcuts to often-opened files and folders (either ongoing or current projects).  Everything else should be moved to your “Inbox” folder. In an ideal world, it might look like this: Tip #23.  Move Permanent Items on Your Desktop Away from the Top-Left Corner When files/folders are dragged onto your desktop in a Windows Explorer window, or when shortcuts are created on your Desktop from Internet Explorer, those icons are always placed in the top-left corner – or as close as they can get.  If you have other files, folders or shortcuts that you keep on the Desktop permanently, then it’s a good idea to separate these permanent icons from the transient ones, so that you can quickly identify which ones the transients are.  An easy way to do this is to move all your permanent icons to the right-hand side of your Desktop.  That should keep them separated from incoming items. Tip #24.  Synchronize If you have more than one computer, you’ll almost certainly want to share files between them.  If the computers are permanently attached to the same local network, then there’s no need to store multiple copies of any one file or folder – shortcuts will suffice.  However, if the computers are not always on the same network, then you will at some point need to copy files between them.  For files that need to permanently live on both computers, the ideal way to do this is to synchronize the files, as opposed to simply copying them. We only have room here to write a brief summary of synchronization, not a full article.  In short, there are several different types of synchronization: Where the contents of one folder are accessible anywhere, such as with Dropbox Where the contents of any number of folders are accessible anywhere, such as with Windows Live Mesh Where any files or folders from anywhere on your computer are synchronized with exactly one other computer, such as with the Windows “Briefcase”, Microsoft SyncToy, or (much more powerful, yet still free) SyncBack from 2BrightSparks.  This only works when both computers are on the same local network, at least temporarily. A great advantage of synchronization solutions is that once you’ve got it configured the way you want it, then the sync process happens automatically, every time.  Click a button (or schedule it to happen automatically) and all your files are automagically put where they’re supposed to be. If you maintain the same file and folder structure on both computers, then you can also sync files depend upon the correct location of other files, like shortcuts, playlists and office documents that link to other office documents, and the synchronized files still work on the other computer! Tip #25.  Hide Files You Never Need to See If you have your files well organized, you will often be able to tell if a file is out of place just by glancing at the contents of a folder (for example, it should be pretty obvious if you look in a folder that contains all the MP3s from one music CD and see a Word document in there).  This is a good thing – it allows you to determine if there are files out of place with a quick glance.  Yet sometimes there are files in a folder that seem out of place but actually need to be there, such as the “folder art” JPEGs in music folders, and various files in the root of the C: drive.  If such files never need to be opened by you, then a good idea is to simply hide them.  Then, the next time you glance at the folder, you won’t have to remember whether that file was supposed to be there or not, because you won’t see it at all! To hide a file, simply right-click on it and choose Properties: Then simply tick the Hidden tick-box:   Tip #26.  Keep Every Setup File These days most software is downloaded from the Internet.  Whenever you download a piece of software, keep it.  You’ll never know when you need to reinstall the software. Further, keep with it an Internet shortcut that links back to the website where you originally downloaded it, in case you ever need to check for updates. See tip #33 below for a full description of the excellence of organizing your setup files. Tip #27.  Try to Minimize the Number of Folders that Contain Both Files and Sub-folders Some of the folders in your organizational structure will contain only files.  Others will contain only sub-folders.  And you will also have some folders that contain both files and sub-folders.  You will notice slight improvements in how long it takes you to locate a file if you try to avoid this third type of folder.  It’s not always possible, of course – you’ll always have some of these folders, but see if you can avoid it. One way of doing this is to take all the leftover files that didn’t end up getting stored in a sub-folder and create a special “Miscellaneous” or “Other” folder for them. Tip #28.  Starting a Filename with an Underscore Brings it to the Top of a List Further to the previous tip, if you name that “Miscellaneous” or “Other” folder in such a way that its name begins with an underscore “_”, then it will appear at the top of the list of files/folders. The screenshot below is an example of this.  Each folder in the list contains a set of digital photos.  The folder at the top of the list, _Misc, contains random photos that didn’t deserve their own dedicated folder: Tip #29.  Clean Up those CD-ROMs and (shudder!) Floppy Disks Have you got a pile of CD-ROMs stacked on a shelf of your office?  Old photos, or files you archived off onto CD-ROM (or even worse, floppy disks!) because you didn’t have enough disk space at the time?  In the meantime have you upgraded your computer and now have 500 Gigabytes of space you don’t know what to do with?  If so, isn’t it time you tidied up that stack of disks and filed them into your gorgeous new folder structure? So what are you waiting for?  Bite the bullet, copy them all back onto your computer, file them in their appropriate folders, and then back the whole lot up onto a shiny new 1000Gig external hard drive! Useful Folders to Create This next section suggests some useful folders that you might want to create within your folder structure.  I’ve personally found them to be indispensable. The first three are all about convenience – handy folders to create and then put somewhere that you can always access instantly.  For each one, it’s not so important where the actual folder is located, but it’s very important where you put the shortcut(s) to the folder.  You might want to locate the shortcuts: On your Desktop In your “Quick Launch” area (or pinned to your Windows 7 Superbar) In your Windows Explorer “Favorite Links” area Tip #30.  Create an “Inbox” (“To-Do”) Folder This has already been mentioned in depth (see tip #13), but we wanted to reiterate its importance here.  This folder contains all the recently created, received or downloaded files that you have not yet had a chance to file away properly, and it also may contain files that you have yet to process.  In effect, it becomes a sort of “to-do list”.  It doesn’t have to be called “Inbox” – you can call it whatever you want. Tip #31.  Create a Folder where Your Current Projects are Collected Rather than going hunting for them all the time, or dumping them all on your desktop, create a special folder where you put links (or work folders) for each of the projects you’re currently working on. You can locate this folder in your “Inbox” folder, on your desktop, or anywhere at all – just so long as there’s a way of getting to it quickly, such as putting a link to it in Windows Explorer’s “Favorite Links” area: Tip #32.  Create a Folder for Files and Folders that You Regularly Open You will always have a few files that you open regularly, whether it be a spreadsheet of your current accounts, or a favorite playlist.  These are not necessarily “current projects”, rather they’re simply files that you always find yourself opening.  Typically such files would be located on your desktop (or even better, shortcuts to those files).  Why not collect all such shortcuts together and put them in their own special folder? As with the “Current Projects” folder (above), you would want to locate that folder somewhere convenient.  Below is an example of a folder called “Quick links”, with about seven files (shortcuts) in it, that is accessible through the Windows Quick Launch bar: See tip #37 below for a full explanation of the power of the Quick Launch bar. Tip #33.  Create a “Set-ups” Folder A typical computer has dozens of applications installed on it.  For each piece of software, there are often many different pieces of information you need to keep track of, including: The original installation setup file(s).  This can be anything from a simple 100Kb setup.exe file you downloaded from a website, all the way up to a 4Gig ISO file that you copied from a DVD-ROM that you purchased. The home page of the software manufacturer (in case you need to look up something on their support pages, their forum or their online help) The page containing the download link for your actual file (in case you need to re-download it, or download an upgraded version) The serial number Your proof-of-purchase documentation Any other template files, plug-ins, themes, etc that also need to get installed For each piece of software, it’s a great idea to gather all of these files together and put them in a single folder.  The folder can be the name of the software (plus possibly a very brief description of what it’s for – in case you can’t remember what the software does based in its name).  Then you would gather all of these folders together into one place, and call it something like “Software” or “Setups”. If you have enough of these folders (I have several hundred, being a geek, collected over 20 years), then you may want to further categorize them.  My own categorization structure is based on “platform” (operating system): The last seven folders each represents one platform/operating system, while _Operating Systems contains set-up files for installing the operating systems themselves.  _Hardware contains ROMs for hardware I own, such as routers. Within the Windows folder (above), you can see the beginnings of the vast library of software I’ve compiled over the years: An example of a typical application folder looks like this: Tip #34.  Have a “Settings” Folder We all know that our documents are important.  So are our photos and music files.  We save all of these files into folders, and then locate them afterwards and double-click on them to open them.  But there are many files that are important to us that can’t be saved into folders, and then searched for and double-clicked later on.  These files certainly contain important information that we need, but are often created internally by an application, and saved wherever that application feels is appropriate. A good example of this is the “PST” file that Outlook creates for us and uses to store all our emails, contacts, appointments and so forth.  Another example would be the collection of Bookmarks that Firefox stores on your behalf. And yet another example would be the customized settings and configuration files of our all our software.  Granted, most Windows programs store their configuration in the Registry, but there are still many programs that use configuration files to store their settings. Imagine if you lost all of the above files!  And yet, when people are backing up their computers, they typically only back up the files they know about – those that are stored in the “My Documents” folder, etc.  If they had a hard disk failure or their computer was lost or stolen, their backup files would not include some of the most vital files they owned.  Also, when migrating to a new computer, it’s vital to ensure that these files make the journey. It can be a very useful idea to create yourself a folder to store all your “settings” – files that are important to you but which you never actually search for by name and double-click on to open them.  Otherwise, next time you go to set up a new computer just the way you want it, you’ll need to spend hours recreating the configuration of your previous computer! So how to we get our important files into this folder?  Well, we have a few options: Some programs (such as Outlook and its PST files) allow you to place these files wherever you want.  If you delve into the program’s options, you will find a setting somewhere that controls the location of the important settings files (or “personal storage” – PST – when it comes to Outlook) Some programs do not allow you to change such locations in any easy way, but if you get into the Registry, you can sometimes find a registry key that refers to the location of the file(s).  Simply move the file into your Settings folder and adjust the registry key to refer to the new location. Some programs stubbornly refuse to allow their settings files to be placed anywhere other then where they stipulate.  When faced with programs like these, you have three choices:  (1) You can ignore those files, (2) You can copy the files into your Settings folder (let’s face it – settings don’t change very often), or (3) you can use synchronization software, such as the Windows Briefcase, to make synchronized copies of all your files in your Settings folder.  All you then have to do is to remember to run your sync software periodically (perhaps just before you run your backup software!). There are some other things you may decide to locate inside this new “Settings” folder: Exports of registry keys (from the many applications that store their configurations in the Registry).  This is useful for backup purposes or for migrating to a new computer Notes you’ve made about all the specific customizations you have made to a particular piece of software (so that you’ll know how to do it all again on your next computer) Shortcuts to webpages that detail how to tweak certain aspects of your operating system or applications so they are just the way you like them (such as how to remove the words “Shortcut to” from the beginning of newly created shortcuts).  In other words, you’d want to create shortcuts to half the pages on the How-To Geek website! Here’s an example of a “Settings” folder: Windows Features that Help with Organization This section details some of the features of Microsoft Windows that are a boon to anyone hoping to stay optimally organized. Tip #35.  Use the “Favorite Links” Area to Access Oft-Used Folders Once you’ve created your great new filing system, work out which folders you access most regularly, or which serve as great starting points for locating the rest of the files in your folder structure, and then put links to those folders in your “Favorite Links” area of the left-hand side of the Windows Explorer window (simply called “Favorites” in Windows 7):   Some ideas for folders you might want to add there include: Your “Inbox” folder (or whatever you’ve called it) – most important! The base of your filing structure (e.g. C:\Files) A folder containing shortcuts to often-accessed folders on other computers around the network (shown above as Network Folders) A folder containing shortcuts to your current projects (unless that folder is in your “Inbox” folder) Getting folders into this area is very simple – just locate the folder you’re interested in and drag it there! Tip #36.  Customize the Places Bar in the File/Open and File/Save Boxes Consider the screenshot below: The highlighted icons (collectively known as the “Places Bar”) can be customized to refer to any folder location you want, allowing instant access to any part of your organizational structure. Note:  These File/Open and File/Save boxes have been superseded by new versions that use the Windows Vista/Windows 7 “Favorite Links”, but the older versions (shown above) are still used by a surprisingly large number of applications. The easiest way to customize these icons is to use the Group Policy Editor, but not everyone has access to this program.  If you do, open it up and navigate to: User Configuration > Administrative Templates > Windows Components > Windows Explorer > Common Open File Dialog If you don’t have access to the Group Policy Editor, then you’ll need to get into the Registry.  Navigate to: HKEY_CURRENT_USER \ Software \ Microsoft  \ Windows \ CurrentVersion \ Policies \ comdlg32 \ Placesbar It should then be easy to make the desired changes.  Log off and log on again to allow the changes to take effect. Tip #37.  Use the Quick Launch Bar as a Application and File Launcher That Quick Launch bar (to the right of the Start button) is a lot more useful than people give it credit for.  Most people simply have half a dozen icons in it, and use it to start just those programs.  But it can actually be used to instantly access just about anything in your filing system: For complete instructions on how to set this up, visit our dedicated article on this topic. Tip #38.  Put a Shortcut to Windows Explorer into Your Quick Launch Bar This is only necessary in Windows Vista and Windows XP.  The Microsoft boffins finally got wise and added it to the Windows 7 Superbar by default. Windows Explorer – the program used for managing your files and folders – is one of the most useful programs in Windows.  Anyone who considers themselves serious about being organized needs instant access to this program at any time.  A great place to create a shortcut to this program is in the Windows XP and Windows Vista “Quick Launch” bar: To get it there, locate it in your Start Menu (usually under “Accessories”) and then right-drag it down into your Quick Launch bar (and create a copy). Tip #39.  Customize the Starting Folder for Your Windows 7 Explorer Superbar Icon If you’re on Windows 7, your Superbar will include a Windows Explorer icon.  Clicking on the icon will launch Windows Explorer (of course), and will start you off in your “Libraries” folder.  Libraries may be fine as a starting point, but if you have created yourself an “Inbox” folder, then it would probably make more sense to start off in this folder every time you launch Windows Explorer. To change this default/starting folder location, then first right-click the Explorer icon in the Superbar, and then right-click Properties:Then, in Target field of the Windows Explorer Properties box that appears, type %windir%\explorer.exe followed by the path of the folder you wish to start in.  For example: %windir%\explorer.exe C:\Files If that folder happened to be on the Desktop (and called, say, “Inbox”), then you would use the following cleverness: %windir%\explorer.exe shell:desktop\Inbox Then click OK and test it out. Tip #40.  Ummmmm…. No, that’s it.  I can’t think of another one.  That’s all of the tips I can come up with.  I only created this one because 40 is such a nice round number… Case Study – An Organized PC To finish off the article, I have included a few screenshots of my (main) computer (running Vista).  The aim here is twofold: To give you a sense of what it looks like when the above, sometimes abstract, tips are applied to a real-life computer, and To offer some ideas about folders and structure that you may want to steal to use on your own PC. Let’s start with the C: drive itself.  Very minimal.  All my files are contained within C:\Files.  I’ll confine the rest of the case study to this folder: That folder contains the following: Mark: My personal files VC: My business (Virtual Creations, Australia) Others contains files created by friends and family Data contains files from the rest of the world (can be thought of as “public” files, usually downloaded from the Net) Settings is described above in tip #34 The Data folder contains the following sub-folders: Audio:  Radio plays, audio books, podcasts, etc Development:  Programmer and developer resources, sample source code, etc (see below) Humour:  Jokes, funnies (those emails that we all receive) Movies:  Downloaded and ripped movies (all legal, of course!), their scripts, DVD covers, etc. Music:  (see below) Setups:  Installation files for software (explained in full in tip #33) System:  (see below) TV:  Downloaded TV shows Writings:  Books, instruction manuals, etc (see below) The Music folder contains the following sub-folders: Album covers:  JPEG scans Guitar tabs:  Text files of guitar sheet music Lists:  e.g. “Top 1000 songs of all time” Lyrics:  Text files MIDI:  Electronic music files MP3 (representing 99% of the Music folder):  MP3s, either ripped from CDs or downloaded, sorted by artist/album name Music Video:  Video clips Sheet Music:  usually PDFs The Data\Writings folder contains the following sub-folders: (all pretty self-explanatory) The Data\Development folder contains the following sub-folders: Again, all pretty self-explanatory (if you’re a geek) The Data\System folder contains the following sub-folders: These are usually themes, plug-ins and other downloadable program-specific resources. The Mark folder contains the following sub-folders: From Others:  Usually letters that other people (friends, family, etc) have written to me For Others:  Letters and other things I have created for other people Green Book:  None of your business Playlists:  M3U files that I have compiled of my favorite songs (plus one M3U playlist file for every album I own) Writing:  Fiction, philosophy and other musings of mine Mark Docs:  Shortcut to C:\Users\Mark Settings:  Shortcut to C:\Files\Settings\Mark The Others folder contains the following sub-folders: The VC (Virtual Creations, my business – I develop websites) folder contains the following sub-folders: And again, all of those are pretty self-explanatory. Conclusion These tips have saved my sanity and helped keep me a productive geek, but what about you? What tips and tricks do you have to keep your files organized?  Please share them with us in the comments.  Come on, don’t be shy… Similar Articles Productive Geek Tips Fix For When Windows Explorer in Vista Stops Showing File NamesWhy Did Windows Vista’s Music Folder Icon Turn Yellow?Print or Create a Text File List of the Contents in a Directory the Easy WayCustomize the Windows 7 or Vista Send To MenuAdd Copy To / Move To on Windows 7 or Vista Right-Click Menu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics

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  • An Introduction to ASP.NET Web API

    - by Rick Strahl
    Microsoft recently released ASP.NET MVC 4.0 and .NET 4.5 and along with it, the brand spanking new ASP.NET Web API. Web API is an exciting new addition to the ASP.NET stack that provides a new, well-designed HTTP framework for creating REST and AJAX APIs (API is Microsoft’s new jargon for a service, in case you’re wondering). Although Web API ships and installs with ASP.NET MVC 4, you can use Web API functionality in any ASP.NET project, including WebForms, WebPages and MVC or just a Web API by itself. And you can also self-host Web API in your own applications from Console, Desktop or Service applications. If you're interested in a high level overview on what ASP.NET Web API is and how it fits into the ASP.NET stack you can check out my previous post: Where does ASP.NET Web API fit? In the following article, I'll focus on a practical, by example introduction to ASP.NET Web API. All the code discussed in this article is available in GitHub: https://github.com/RickStrahl/AspNetWebApiArticle [republished from my Code Magazine Article and updated for RTM release of ASP.NET Web API] Getting Started To start I’ll create a new empty ASP.NET application to demonstrate that Web API can work with any kind of ASP.NET project. Although you can create a new project based on the ASP.NET MVC/Web API template to quickly get up and running, I’ll take you through the manual setup process, because one common use case is to add Web API functionality to an existing ASP.NET application. This process describes the steps needed to hook up Web API to any ASP.NET 4.0 application. Start by creating an ASP.NET Empty Project. Then create a new folder in the project called Controllers. Add a Web API Controller Class Once you have any kind of ASP.NET project open, you can add a Web API Controller class to it. Web API Controllers are very similar to MVC Controller classes, but they work in any kind of project. Add a new item to this folder by using the Add New Item option in Visual Studio and choose Web API Controller Class, as shown in Figure 1. Figure 1: This is how you create a new Controller Class in Visual Studio   Make sure that the name of the controller class includes Controller at the end of it, which is required in order for Web API routing to find it. Here, the name for the class is AlbumApiController. For this example, I’ll use a Music Album model to demonstrate basic behavior of Web API. The model consists of albums and related songs where an album has properties like Name, Artist and YearReleased and a list of songs with a SongName and SongLength as well as an AlbumId that links it to the album. You can find the code for the model (and the rest of these samples) on Github. To add the file manually, create a new folder called Model, and add a new class Album.cs and copy the code into it. There’s a static AlbumData class with a static CreateSampleAlbumData() method that creates a short list of albums on a static .Current that I’ll use for the examples. Before we look at what goes into the controller class though, let’s hook up routing so we can access this new controller. Hooking up Routing in Global.asax To start, I need to perform the one required configuration task in order for Web API to work: I need to configure routing to the controller. Like MVC, Web API uses routing to provide clean, extension-less URLs to controller methods. Using an extension method to ASP.NET’s static RouteTable class, you can use the MapHttpRoute() (in the System.Web.Http namespace) method to hook-up the routing during Application_Start in global.asax.cs shown in Listing 1.using System; using System.Web.Routing; using System.Web.Http; namespace AspNetWebApi { public class Global : System.Web.HttpApplication { protected void Application_Start(object sender, EventArgs e) { RouteTable.Routes.MapHttpRoute( name: "AlbumVerbs", routeTemplate: "albums/{title}", defaults: new { symbol = RouteParameter.Optional, controller="AlbumApi" } ); } } } This route configures Web API to direct URLs that start with an albums folder to the AlbumApiController class. Routing in ASP.NET is used to create extensionless URLs and allows you to map segments of the URL to specific Route Value parameters. A route parameter, with a name inside curly brackets like {name}, is mapped to parameters on the controller methods. Route parameters can be optional, and there are two special route parameters – controller and action – that determine the controller to call and the method to activate respectively. HTTP Verb Routing Routing in Web API can route requests by HTTP Verb in addition to standard {controller},{action} routing. For the first examples, I use HTTP Verb routing, as shown Listing 1. Notice that the route I’ve defined does not include an {action} route value or action value in the defaults. Rather, Web API can use the HTTP Verb in this route to determine the method to call the controller, and a GET request maps to any method that starts with Get. So methods called Get() or GetAlbums() are matched by a GET request and a POST request maps to a Post() or PostAlbum(). Web API matches a method by name and parameter signature to match a route, query string or POST values. In lieu of the method name, the [HttpGet,HttpPost,HttpPut,HttpDelete, etc] attributes can also be used to designate the accepted verbs explicitly if you don’t want to follow the verb naming conventions. Although HTTP Verb routing is a good practice for REST style resource APIs, it’s not required and you can still use more traditional routes with an explicit {action} route parameter. When {action} is supplied, the HTTP verb routing is ignored. I’ll talk more about alternate routes later. When you’re finished with initial creation of files, your project should look like Figure 2.   Figure 2: The initial project has the new API Controller Album model   Creating a small Album Model Now it’s time to create some controller methods to serve data. For these examples, I’ll use a very simple Album and Songs model to play with, as shown in Listing 2. public class Song { public string AlbumId { get; set; } [Required, StringLength(80)] public string SongName { get; set; } [StringLength(5)] public string SongLength { get; set; } } public class Album { public string Id { get; set; } [Required, StringLength(80)] public string AlbumName { get; set; } [StringLength(80)] public string Artist { get; set; } public int YearReleased { get; set; } public DateTime Entered { get; set; } [StringLength(150)] public string AlbumImageUrl { get; set; } [StringLength(200)] public string AmazonUrl { get; set; } public virtual List<Song> Songs { get; set; } public Album() { Songs = new List<Song>(); Entered = DateTime.Now; // Poor man's unique Id off GUID hash Id = Guid.NewGuid().GetHashCode().ToString("x"); } public void AddSong(string songName, string songLength = null) { this.Songs.Add(new Song() { AlbumId = this.Id, SongName = songName, SongLength = songLength }); } } Once the model has been created, I also added an AlbumData class that generates some static data in memory that is loaded onto a static .Current member. The signature of this class looks like this and that's what I'll access to retrieve the base data:public static class AlbumData { // sample data - static list public static List<Album> Current = CreateSampleAlbumData(); /// <summary> /// Create some sample data /// </summary> /// <returns></returns> public static List<Album> CreateSampleAlbumData() { … }} You can check out the full code for the data generation online. Creating an AlbumApiController Web API shares many concepts of ASP.NET MVC, and the implementation of your API logic is done by implementing a subclass of the System.Web.Http.ApiController class. Each public method in the implemented controller is a potential endpoint for the HTTP API, as long as a matching route can be found to invoke it. The class name you create should end in Controller, which is how Web API matches the controller route value to figure out which class to invoke. Inside the controller you can implement methods that take standard .NET input parameters and return .NET values as results. Web API’s binding tries to match POST data, route values, form values or query string values to your parameters. Because the controller is configured for HTTP Verb based routing (no {action} parameter in the route), any methods that start with Getxxxx() are called by an HTTP GET operation. You can have multiple methods that match each HTTP Verb as long as the parameter signatures are different and can be matched by Web API. In Listing 3, I create an AlbumApiController with two methods to retrieve a list of albums and a single album by its title .public class AlbumApiController : ApiController { public IEnumerable<Album> GetAlbums() { var albums = AlbumData.Current.OrderBy(alb => alb.Artist); return albums; } public Album GetAlbum(string title) { var album = AlbumData.Current .SingleOrDefault(alb => alb.AlbumName.Contains(title)); return album; }} To access the first two requests, you can use the following URLs in your browser: http://localhost/aspnetWebApi/albumshttp://localhost/aspnetWebApi/albums/Dirty%20Deeds Note that you’re not specifying the actions of GetAlbum or GetAlbums in these URLs. Instead Web API’s routing uses HTTP GET verb to route to these methods that start with Getxxx() with the first mapping to the parameterless GetAlbums() method and the latter to the GetAlbum(title) method that receives the title parameter mapped as optional in the route. Content Negotiation When you access any of the URLs above from a browser, you get either an XML or JSON result returned back. The album list result for Chrome 17 and Internet Explorer 9 is shown Figure 3. Figure 3: Web API responses can vary depending on the browser used, demonstrating Content Negotiation in action as these two browsers send different HTTP Accept headers.   Notice that the results are not the same: Chrome returns an XML response and IE9 returns a JSON response. Whoa, what’s going on here? Shouldn’t we see the same result in both browsers? Actually, no. Web API determines what type of content to return based on Accept headers. HTTP clients, like browsers, use Accept headers to specify what kind of content they’d like to see returned. Browsers generally ask for HTML first, followed by a few additional content types. Chrome (and most other major browsers) ask for: Accept: text/html, application/xhtml+xml,application/xml; q=0.9,*/*;q=0.8 IE9 asks for: Accept: text/html, application/xhtml+xml, */* Note that Chrome’s Accept header includes application/xml, which Web API finds in its list of supported media types and returns an XML response. IE9 does not include an Accept header type that works on Web API by default, and so it returns the default format, which is JSON. This is an important and very useful feature that was missing from any previous Microsoft REST tools: Web API automatically switches output formats based on HTTP Accept headers. Nowhere in the server code above do you have to explicitly specify the output format. Rather, Web API determines what format the client is requesting based on the Accept headers and automatically returns the result based on the available formatters. This means that a single method can handle both XML and JSON results.. Using this simple approach makes it very easy to create a single controller method that can return JSON, XML, ATOM or even OData feeds by providing the appropriate Accept header from the client. By default you don’t have to worry about the output format in your code. Note that you can still specify an explicit output format if you choose, either globally by overriding the installed formatters, or individually by returning a lower level HttpResponseMessage instance and setting the formatter explicitly. More on that in a minute. Along the same lines, any content sent to the server via POST/PUT is parsed by Web API based on the HTTP Content-type of the data sent. The same formats allowed for output are also allowed on input. Again, you don’t have to do anything in your code – Web API automatically performs the deserialization from the content. Accessing Web API JSON Data with jQuery A very common scenario for Web API endpoints is to retrieve data for AJAX calls from the Web browser. Because JSON is the default format for Web API, it’s easy to access data from the server using jQuery and its getJSON() method. This example receives the albums array from GetAlbums() and databinds it into the page using knockout.js.$.getJSON("albums/", function (albums) { // make knockout template visible $(".album").show(); // create view object and attach array var view = { albums: albums }; ko.applyBindings(view); }); Figure 4 shows this and the next example’s HTML output. You can check out the complete HTML and script code at http://goo.gl/Ix33C (.html) and http://goo.gl/tETlg (.js). Figu Figure 4: The Album Display sample uses JSON data loaded from Web API.   The result from the getJSON() call is a JavaScript object of the server result, which comes back as a JavaScript array. In the code, I use knockout.js to bind this array into the UI, which as you can see, requires very little code, instead using knockout’s data-bind attributes to bind server data to the UI. Of course, this is just one way to use the data – it’s entirely up to you to decide what to do with the data in your client code. Along the same lines, I can retrieve a single album to display when the user clicks on an album. The response returns the album information and a child array with all the songs. The code to do this is very similar to the last example where we pulled the albums array:$(".albumlink").live("click", function () { var id = $(this).data("id"); // title $.getJSON("albums/" + id, function (album) { ko.applyBindings(album, $("#divAlbumDialog")[0]); $("#divAlbumDialog").show(); }); }); Here the URL looks like this: /albums/Dirty%20Deeds, where the title is the ID captured from the clicked element’s data ID attribute. Explicitly Overriding Output Format When Web API automatically converts output using content negotiation, it does so by matching Accept header media types to the GlobalConfiguration.Configuration.Formatters and the SupportedMediaTypes of each individual formatter. You can add and remove formatters to globally affect what formats are available and it’s easy to create and plug in custom formatters.The example project includes a JSONP formatter that can be plugged in to provide JSONP support for requests that have a callback= querystring parameter. Adding, removing or replacing formatters is a global option you can use to manipulate content. It’s beyond the scope of this introduction to show how it works, but you can review the sample code or check out my blog entry on the subject (http://goo.gl/UAzaR). If automatic processing is not desirable in a particular Controller method, you can override the response output explicitly by returning an HttpResponseMessage instance. HttpResponseMessage is similar to ActionResult in ASP.NET MVC in that it’s a common way to return an abstract result message that contains content. HttpResponseMessage s parsed by the Web API framework using standard interfaces to retrieve the response data, status code, headers and so on[MS2] . Web API turns every response – including those Controller methods that return static results – into HttpResponseMessage instances. Explicitly returning an HttpResponseMessage instance gives you full control over the output and lets you mostly bypass WebAPI’s post-processing of the HTTP response on your behalf. HttpResponseMessage allows you to customize the response in great detail. Web API’s attention to detail in the HTTP spec really shows; many HTTP options are exposed as properties and enumerations with detailed IntelliSense comments. Even if you’re new to building REST-based interfaces, the API guides you in the right direction for returning valid responses and response codes. For example, assume that I always want to return JSON from the GetAlbums() controller method and ignore the default media type content negotiation. To do this, I can adjust the output format and headers as shown in Listing 4.public HttpResponseMessage GetAlbums() { var albums = AlbumData.Current.OrderBy(alb => alb.Artist); // Create a new HttpResponse with Json Formatter explicitly var resp = new HttpResponseMessage(HttpStatusCode.OK); resp.Content = new ObjectContent<IEnumerable<Album>>( albums, new JsonMediaTypeFormatter()); // Get Default Formatter based on Content Negotiation //var resp = Request.CreateResponse<IEnumerable<Album>>(HttpStatusCode.OK, albums); resp.Headers.ConnectionClose = true; resp.Headers.CacheControl = new CacheControlHeaderValue(); resp.Headers.CacheControl.Public = true; return resp; } This example returns the same IEnumerable<Album> value, but it wraps the response into an HttpResponseMessage so you can control the entire HTTP message result including the headers, formatter and status code. In Listing 4, I explicitly specify the formatter using the JsonMediaTypeFormatter to always force the content to JSON.  If you prefer to use the default content negotiation with HttpResponseMessage results, you can create the Response instance using the Request.CreateResponse method:var resp = Request.CreateResponse<IEnumerable<Album>>(HttpStatusCode.OK, albums); This provides you an HttpResponse object that's pre-configured with the default formatter based on Content Negotiation. Once you have an HttpResponse object you can easily control most HTTP aspects on this object. What's sweet here is that there are many more detailed properties on HttpResponse than the core ASP.NET Response object, with most options being explicitly configurable with enumerations that make it easy to pick the right headers and response codes from a list of valid codes. It makes HTTP features available much more discoverable even for non-hardcore REST/HTTP geeks. Non-Serialized Results The output returned doesn’t have to be a serialized value but can also be raw data, like strings, binary data or streams. You can use the HttpResponseMessage.Content object to set a number of common Content classes. Listing 5 shows how to return a binary image using the ByteArrayContent class from a Controller method. [HttpGet] public HttpResponseMessage AlbumArt(string title) { var album = AlbumData.Current.FirstOrDefault(abl => abl.AlbumName.StartsWith(title)); if (album == null) { var resp = Request.CreateResponse<ApiMessageError>( HttpStatusCode.NotFound, new ApiMessageError("Album not found")); return resp; } // kinda silly - we would normally serve this directly // but hey - it's a demo. var http = new WebClient(); var imageData = http.DownloadData(album.AlbumImageUrl); // create response and return var result = new HttpResponseMessage(HttpStatusCode.OK); result.Content = new ByteArrayContent(imageData); result.Content.Headers.ContentType = new MediaTypeHeaderValue("image/jpeg"); return result; } The image retrieval from Amazon is contrived, but it shows how to return binary data using ByteArrayContent. It also demonstrates that you can easily return multiple types of content from a single controller method, which is actually quite common. If an error occurs - such as a resource can’t be found or a validation error – you can return an error response to the client that’s very specific to the error. In GetAlbumArt(), if the album can’t be found, we want to return a 404 Not Found status (and realistically no error, as it’s an image). Note that if you are not using HTTP Verb-based routing or not accessing a method that starts with Get/Post etc., you have to specify one or more HTTP Verb attributes on the method explicitly. Here, I used the [HttpGet] attribute to serve the image. Another option to handle the error could be to return a fixed placeholder image if no album could be matched or the album doesn’t have an image. When returning an error code, you can also return a strongly typed response to the client. For example, you can set the 404 status code and also return a custom error object (ApiMessageError is a class I defined) like this:return Request.CreateResponse<ApiMessageError>( HttpStatusCode.NotFound, new ApiMessageError("Album not found") );   If the album can be found, the image will be returned. The image is downloaded into a byte[] array, and then assigned to the result’s Content property. I created a new ByteArrayContent instance and assigned the image’s bytes and the content type so that it displays properly in the browser. There are other content classes available: StringContent, StreamContent, ByteArrayContent, MultipartContent, and ObjectContent are at your disposal to return just about any kind of content. You can create your own Content classes if you frequently return custom types and handle the default formatter assignments that should be used to send the data out . Although HttpResponseMessage results require more code than returning a plain .NET value from a method, it allows much more control over the actual HTTP processing than automatic processing. It also makes it much easier to test your controller methods as you get a response object that you can check for specific status codes and output messages rather than just a result value. Routing Again Ok, let’s get back to the image example. Using the original routing we have setup using HTTP Verb routing there's no good way to serve the image. In order to return my album art image I’d like to use a URL like this: http://localhost/aspnetWebApi/albums/Dirty%20Deeds/image In order to create a URL like this, I have to create a new Controller because my earlier routes pointed to the AlbumApiController using HTTP Verb routing. HTTP Verb based routing is great for representing a single set of resources such as albums. You can map operations like add, delete, update and read easily using HTTP Verbs. But you cannot mix action based routing into a an HTTP Verb routing controller - you can only map HTTP Verbs and each method has to be unique based on parameter signature. You can't have multiple GET operations to methods with the same signature. So GetImage(string id) and GetAlbum(string title) are in conflict in an HTTP GET routing scenario. In fact, I was unable to make the above Image URL work with any combination of HTTP Verb plus Custom routing using the single Albums controller. There are number of ways around this, but all involve additional controllers.  Personally, I think it’s easier to use explicit Action routing and then add custom routes if you need to simplify your URLs further. So in order to accommodate some of the other examples, I created another controller – AlbumRpcApiController – to handle all requests that are explicitly routed via actions (/albums/rpc/AlbumArt) or are custom routed with explicit routes defined in the HttpConfiguration. I added the AlbumArt() method to this new AlbumRpcApiController class. For the image URL to work with the new AlbumRpcApiController, you need a custom route placed before the default route from Listing 1.RouteTable.Routes.MapHttpRoute( name: "AlbumRpcApiAction", routeTemplate: "albums/rpc/{action}/{title}", defaults: new { title = RouteParameter.Optional, controller = "AlbumRpcApi", action = "GetAblums" } ); Now I can use either of the following URLs to access the image: Custom route: (/albums/rpc/{title}/image)http://localhost/aspnetWebApi/albums/PowerAge/image Action route: (/albums/rpc/action/{title})http://localhost/aspnetWebAPI/albums/rpc/albumart/PowerAge Sending Data to the Server To send data to the server and add a new album, you can use an HTTP POST operation. Since I’m using HTTP Verb-based routing in the original AlbumApiController, I can implement a method called PostAlbum()to accept a new album from the client. Listing 6 shows the Web API code to add a new album.public HttpResponseMessage PostAlbum(Album album) { if (!this.ModelState.IsValid) { // my custom error class var error = new ApiMessageError() { message = "Model is invalid" }; // add errors into our client error model for client foreach (var prop in ModelState.Values) { var modelError = prop.Errors.FirstOrDefault(); if (!string.IsNullOrEmpty(modelError.ErrorMessage)) error.errors.Add(modelError.ErrorMessage); else error.errors.Add(modelError.Exception.Message); } return Request.CreateResponse<ApiMessageError>(HttpStatusCode.Conflict, error); } // update song id which isn't provided foreach (var song in album.Songs) song.AlbumId = album.Id; // see if album exists already var matchedAlbum = AlbumData.Current .SingleOrDefault(alb => alb.Id == album.Id || alb.AlbumName == album.AlbumName); if (matchedAlbum == null) AlbumData.Current.Add(album); else matchedAlbum = album; // return a string to show that the value got here var resp = Request.CreateResponse(HttpStatusCode.OK, string.Empty); resp.Content = new StringContent(album.AlbumName + " " + album.Entered.ToString(), Encoding.UTF8, "text/plain"); return resp; } The PostAlbum() method receives an album parameter, which is automatically deserialized from the POST buffer the client sent. The data passed from the client can be either XML or JSON. Web API automatically figures out what format it needs to deserialize based on the content type and binds the content to the album object. Web API uses model binding to bind the request content to the parameter(s) of controller methods. Like MVC you can check the model by looking at ModelState.IsValid. If it’s not valid, you can run through the ModelState.Values collection and check each binding for errors. Here I collect the error messages into a string array that gets passed back to the client via the result ApiErrorMessage object. When a binding error occurs, you’ll want to return an HTTP error response and it’s best to do that with an HttpResponseMessage result. In Listing 6, I used a custom error class that holds a message and an array of detailed error messages for each binding error. I used this object as the content to return to the client along with my Conflict HTTP Status Code response. If binding succeeds, the example returns a string with the name and date entered to demonstrate that you captured the data. Normally, a method like this should return a Boolean or no response at all (HttpStatusCode.NoConent). The sample uses a simple static list to hold albums, so once you’ve added the album using the Post operation, you can hit the /albums/ URL to see that the new album was added. The client jQuery code to call the POST operation from the client with jQuery is shown in Listing 7. var id = new Date().getTime().toString(); var album = { "Id": id, "AlbumName": "Power Age", "Artist": "AC/DC", "YearReleased": 1977, "Entered": "2002-03-11T18:24:43.5580794-10:00", "AlbumImageUrl": http://ecx.images-amazon.com/images/…, "AmazonUrl": http://www.amazon.com/…, "Songs": [ { "SongName": "Rock 'n Roll Damnation", "SongLength": 3.12}, { "SongName": "Downpayment Blues", "SongLength": 4.22 }, { "SongName": "Riff Raff", "SongLength": 2.42 } ] } $.ajax( { url: "albums/", type: "POST", contentType: "application/json", data: JSON.stringify(album), processData: false, beforeSend: function (xhr) { // not required since JSON is default output xhr.setRequestHeader("Accept", "application/json"); }, success: function (result) { // reload list of albums page.loadAlbums(); }, error: function (xhr, status, p3, p4) { var err = "Error"; if (xhr.responseText && xhr.responseText[0] == "{") err = JSON.parse(xhr.responseText).message; alert(err); } }); The code in Listing 7 creates an album object in JavaScript to match the structure of the .NET Album class. This object is passed to the $.ajax() function to send to the server as POST. The data is turned into JSON and the content type set to application/json so that the server knows what to convert when deserializing in the Album instance. The jQuery code hooks up success and failure events. Success returns the result data, which is a string that’s echoed back with an alert box. If an error occurs, jQuery returns the XHR instance and status code. You can check the XHR to see if a JSON object is embedded and if it is, you can extract it by de-serializing it and accessing the .message property. REST standards suggest that updates to existing resources should use PUT operations. REST standards aside, I’m not a big fan of separating out inserts and updates so I tend to have a single method that handles both. But if you want to follow REST suggestions, you can create a PUT method that handles updates by forwarding the PUT operation to the POST method:public HttpResponseMessage PutAlbum(Album album) { return PostAlbum(album); } To make the corresponding $.ajax() call, all you have to change from Listing 7 is the type: from POST to PUT. Model Binding with UrlEncoded POST Variables In the example in Listing 7 I used JSON objects to post a serialized object to a server method that accepted an strongly typed object with the same structure, which is a common way to send data to the server. However, Web API supports a number of different ways that data can be received by server methods. For example, another common way is to use plain UrlEncoded POST  values to send to the server. Web API supports Model Binding that works similar (but not the same) as MVC's model binding where POST variables are mapped to properties of object parameters of the target method. This is actually quite common for AJAX calls that want to avoid serialization and the potential requirement of a JSON parser on older browsers. For example, using jQUery you might use the $.post() method to send a new album to the server (albeit one without songs) using code like the following:$.post("albums/",{AlbumName: "Dirty Deeds", YearReleased: 1976 … },albumPostCallback); Although the code looks very similar to the client code we used before passing JSON, here the data passed is URL encoded values (AlbumName=Dirty+Deeds&YearReleased=1976 etc.). Web API then takes this POST data and maps each of the POST values to the properties of the Album object in the method's parameter. Although the client code is different the server can both handle the JSON object, or the UrlEncoded POST values. Dynamic Access to POST Data There are also a few options available to dynamically access POST data, if you know what type of data you're dealing with. If you have POST UrlEncoded values, you can dynamically using a FormsDataCollection:[HttpPost] public string PostAlbum(FormDataCollection form) { return string.Format("{0} - released {1}", form.Get("AlbumName"),form.Get("RearReleased")); } The FormDataCollection is a very simple object, that essentially provides the same functionality as Request.Form[] in ASP.NET. Request.Form[] still works if you're running hosted in an ASP.NET application. However as a general rule, while ASP.NET's functionality is always available when running Web API hosted inside of an  ASP.NET application, using the built in classes specific to Web API makes it possible to run Web API applications in a self hosted environment outside of ASP.NET. If your client is sending JSON to your server, and you don't want to map the JSON to a strongly typed object because you only want to retrieve a few simple values, you can also accept a JObject parameter in your API methods:[HttpPost] public string PostAlbum(JObject jsonData) { dynamic json = jsonData; JObject jalbum = json.Album; JObject juser = json.User; string token = json.UserToken; var album = jalbum.ToObject<Album>(); var user = juser.ToObject<User>(); return String.Format("{0} {1} {2}", album.AlbumName, user.Name, token); } There quite a few options available to you to receive data with Web API, which gives you more choices for the right tool for the job. Unfortunately one shortcoming of Web API is that POST data is always mapped to a single parameter. This means you can't pass multiple POST parameters to methods that receive POST data. It's possible to accept multiple parameters, but only one can map to the POST content - the others have to come from the query string or route values. I have a couple of Blog POSTs that explain what works and what doesn't here: Passing multiple POST parameters to Web API Controller Methods Mapping UrlEncoded POST Values in ASP.NET Web API   Handling Delete Operations Finally, to round out the server API code of the album example we've been discussin, here’s the DELETE verb controller method that allows removal of an album by its title:public HttpResponseMessage DeleteAlbum(string title) { var matchedAlbum = AlbumData.Current.Where(alb => alb.AlbumName == title) .SingleOrDefault(); if (matchedAlbum == null) return new HttpResponseMessage(HttpStatusCode.NotFound); AlbumData.Current.Remove(matchedAlbum); return new HttpResponseMessage(HttpStatusCode.NoContent); } To call this action method using jQuery, you can use:$(".removeimage").live("click", function () { var $el = $(this).parent(".album"); var txt = $el.find("a").text(); $.ajax({ url: "albums/" + encodeURIComponent(txt), type: "Delete", success: function (result) { $el.fadeOut().remove(); }, error: jqError }); }   Note the use of the DELETE verb in the $.ajax() call, which routes to DeleteAlbum on the server. DELETE is a non-content operation, so you supply a resource ID (the title) via route value or the querystring. Routing Conflicts In all requests with the exception of the AlbumArt image example shown so far, I used HTTP Verb routing that I set up in Listing 1. HTTP Verb Routing is a recommendation that is in line with typical REST access to HTTP resources. However, it takes quite a bit of effort to create REST-compliant API implementations based only on HTTP Verb routing only. You saw one example that didn’t really fit – the return of an image where I created a custom route albums/{title}/image that required creation of a second controller and a custom route to work. HTTP Verb routing to a controller does not mix with custom or action routing to the same controller because of the limited mapping of HTTP verbs imposed by HTTP Verb routing. To understand some of the problems with verb routing, let’s look at another example. Let’s say you create a GetSortableAlbums() method like this and add it to the original AlbumApiController accessed via HTTP Verb routing:[HttpGet] public IQueryable<Album> SortableAlbums() { var albums = AlbumData.Current; // generally should be done only on actual queryable results (EF etc.) // Done here because we're running with a static list but otherwise might be slow return albums.AsQueryable(); } If you compile this code and try to now access the /albums/ link, you get an error: Multiple Actions were found that match the request. HTTP Verb routing only allows access to one GET operation per parameter/route value match. If more than one method exists with the same parameter signature, it doesn’t work. As I mentioned earlier for the image display, the only solution to get this method to work is to throw it into another controller. Because I already set up the AlbumRpcApiController I can add the method there. First, I should rename the method to SortableAlbums() so I’m not using a Get prefix for the method. This also makes the action parameter look cleaner in the URL - it looks less like a method and more like a noun. I can then create a new route that handles direct-action mapping:RouteTable.Routes.MapHttpRoute( name: "AlbumRpcApiAction", routeTemplate: "albums/rpc/{action}/{title}", defaults: new { title = RouteParameter.Optional, controller = "AlbumRpcApi", action = "GetAblums" } ); As I am explicitly adding a route segment – rpc – into the route template, I can now reference explicit methods in the Web API controller using URLs like this: http://localhost/AspNetWebApi/rpc/SortableAlbums Error Handling I’ve already done some minimal error handling in the examples. For example in Listing 6, I detected some known-error scenarios like model validation failing or a resource not being found and returning an appropriate HttpResponseMessage result. But what happens if your code just blows up or causes an exception? If you have a controller method, like this:[HttpGet] public void ThrowException() { throw new UnauthorizedAccessException("Unauthorized Access Sucka"); } You can call it with this: http://localhost/AspNetWebApi/albums/rpc/ThrowException The default exception handling displays a 500-status response with the serialized exception on the local computer only. When you connect from a remote computer, Web API throws back a 500  HTTP Error with no data returned (IIS then adds its HTML error page). The behavior is configurable in the GlobalConfiguration:GlobalConfiguration .Configuration .IncludeErrorDetailPolicy = IncludeErrorDetailPolicy.Never; If you want more control over your error responses sent from code, you can throw explicit error responses yourself using HttpResponseException. When you throw an HttpResponseException the response parameter is used to generate the output for the Controller action. [HttpGet] public void ThrowError() { var resp = Request.CreateResponse<ApiMessageError>( HttpStatusCode.BadRequest, new ApiMessageError("Your code stinks!")); throw new HttpResponseException(resp); } Throwing an HttpResponseException stops the processing of the controller method and immediately returns the response you passed to the exception. Unlike other Exceptions fired inside of WebAPI, HttpResponseException bypasses the Exception Filters installed and instead just outputs the response you provide. In this case, the serialized ApiMessageError result string is returned in the default serialization format – XML or JSON. You can pass any content to HttpResponseMessage, which includes creating your own exception objects and consistently returning error messages to the client. Here’s a small helper method on the controller that you might use to send exception info back to the client consistently:private void ThrowSafeException(string message, HttpStatusCode statusCode = HttpStatusCode.BadRequest) { var errResponse = Request.CreateResponse<ApiMessageError>(statusCode, new ApiMessageError() { message = message }); throw new HttpResponseException(errResponse); } You can then use it to output any captured errors from code:[HttpGet] public void ThrowErrorSafe() { try { List<string> list = null; list.Add("Rick"); } catch (Exception ex) { ThrowSafeException(ex.Message); } }   Exception Filters Another more global solution is to create an Exception Filter. Filters in Web API provide the ability to pre- and post-process controller method operations. An exception filter looks at all exceptions fired and then optionally creates an HttpResponseMessage result. Listing 8 shows an example of a basic Exception filter implementation.public class UnhandledExceptionFilter : ExceptionFilterAttribute { public override void OnException(HttpActionExecutedContext context) { HttpStatusCode status = HttpStatusCode.InternalServerError; var exType = context.Exception.GetType(); if (exType == typeof(UnauthorizedAccessException)) status = HttpStatusCode.Unauthorized; else if (exType == typeof(ArgumentException)) status = HttpStatusCode.NotFound; var apiError = new ApiMessageError() { message = context.Exception.Message }; // create a new response and attach our ApiError object // which now gets returned on ANY exception result var errorResponse = context.Request.CreateResponse<ApiMessageError>(status, apiError); context.Response = errorResponse; base.OnException(context); } } Exception Filter Attributes can be assigned to an ApiController class like this:[UnhandledExceptionFilter] public class AlbumRpcApiController : ApiController or you can globally assign it to all controllers by adding it to the HTTP Configuration's Filters collection:GlobalConfiguration.Configuration.Filters.Add(new UnhandledExceptionFilter()); The latter is a great way to get global error trapping so that all errors (short of hard IIS errors and explicit HttpResponseException errors) return a valid error response that includes error information in the form of a known-error object. Using a filter like this allows you to throw an exception as you normally would and have your filter create a response in the appropriate output format that the client expects. For example, an AJAX application can on failure expect to see a JSON error result that corresponds to the real error that occurred rather than a 500 error along with HTML error page that IIS throws up. You can even create some custom exceptions so you can differentiate your own exceptions from unhandled system exceptions - you often don't want to display error information from 'unknown' exceptions as they may contain sensitive system information or info that's not generally useful to users of your application/site. This is just one example of how ASP.NET Web API is configurable and extensible. Exception filters are just one example of how you can plug-in into the Web API request flow to modify output. Many more hooks exist and I’ll take a closer look at extensibility in Part 2 of this article in the future. Summary Web API is a big improvement over previous Microsoft REST and AJAX toolkits. The key features to its usefulness are its ease of use with simple controller based logic, familiar MVC-style routing, low configuration impact, extensibility at all levels and tight attention to exposing and making HTTP semantics easily discoverable and easy to use. Although none of the concepts used in Web API are new or radical, Web API combines the best of previous platforms into a single framework that’s highly functional, easy to work with, and extensible to boot. I think that Microsoft has hit a home run with Web API. Related Resources Where does ASP.NET Web API fit? Sample Source Code on GitHub Passing multiple POST parameters to Web API Controller Methods Mapping UrlEncoded POST Values in ASP.NET Web API Creating a JSONP Formatter for ASP.NET Web API Removing the XML Formatter from ASP.NET Web API Applications© Rick Strahl, West Wind Technologies, 2005-2012Posted in Web Api   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • Agile Development

    - by James Oloo Onyango
    Alot of literature has and is being written about agile developement and its surrounding philosophies. In my quest to find the best way to express the importance of agile methodologies, i have found Robert C. Martin's "A Satire Of Two Companies" to be both the most concise and thorough! Enjoy the read! Rufus Inc Project Kick Off Your name is Bob. The date is January 3, 2001, and your head still aches from the recent millennial revelry. You are sitting in a conference room with several managers and a group of your peers. You are a project team leader. Your boss is there, and he has brought along all of his team leaders. His boss called the meeting. "We have a new project to develop," says your boss's boss. Call him BB. The points in his hair are so long that they scrape the ceiling. Your boss's points are just starting to grow, but he eagerly awaits the day when he can leave Brylcream stains on the acoustic tiles. BB describes the essence of the new market they have identified and the product they want to develop to exploit this market. "We must have this new project up and working by fourth quarter October 1," BB demands. "Nothing is of higher priority, so we are cancelling your current project." The reaction in the room is stunned silence. Months of work are simply going to be thrown away. Slowly, a murmur of objection begins to circulate around the conference table.   His points give off an evil green glow as BB meets the eyes of everyone in the room. One by one, that insidious stare reduces each attendee to quivering lumps of protoplasm. It is clear that he will brook no discussion on this matter. Once silence has been restored, BB says, "We need to begin immediately. How long will it take you to do the analysis?" You raise your hand. Your boss tries to stop you, but his spitwad misses you and you are unaware of his efforts.   "Sir, we can't tell you how long the analysis will take until we have some requirements." "The requirements document won't be ready for 3 or 4 weeks," BB says, his points vibrating with frustration. "So, pretend that you have the requirements in front of you now. How long will you require for analysis?" No one breathes. Everyone looks around to see whether anyone has some idea. "If analysis goes beyond April 1, we have a problem. Can you finish the analysis by then?" Your boss visibly gathers his courage: "We'll find a way, sir!" His points grow 3 mm, and your headache increases by two Tylenol. "Good." BB smiles. "Now, how long will it take to do the design?" "Sir," you say. Your boss visibly pales. He is clearly worried that his 3 mms are at risk. "Without an analysis, it will not be possible to tell you how long design will take." BB's expression shifts beyond austere.   "PRETEND you have the analysis already!" he says, while fixing you with his vacant, beady little eyes. "How long will it take you to do the design?" Two Tylenol are not going to cut it. Your boss, in a desperate attempt to save his new growth, babbles: "Well, sir, with only six months left to complete the project, design had better take no longer than 3 months."   "I'm glad you agree, Smithers!" BB says, beaming. Your boss relaxes. He knows his points are secure. After a while, he starts lightly humming the Brylcream jingle. BB continues, "So, analysis will be complete by April 1, design will be complete by July 1, and that gives you 3 months to implement the project. This meeting is an example of how well our new consensus and empowerment policies are working. Now, get out there and start working. I'll expect to see TQM plans and QIT assignments on my desk by next week. Oh, and don't forget that your crossfunctional team meetings and reports will be needed for next month's quality audit." "Forget the Tylenol," you think to yourself as you return to your cubicle. "I need bourbon."   Visibly excited, your boss comes over to you and says, "Gosh, what a great meeting. I think we're really going to do some world shaking with this project." You nod in agreement, too disgusted to do anything else. "Oh," your boss continues, "I almost forgot." He hands you a 30-page document. "Remember that the SEI is coming to do an evaluation next week. This is the evaluation guide. You need to read through it, memorize it, and then shred it. It tells you how to answer any questions that the SEI auditors ask you. It also tells you what parts of the building you are allowed to take them to and what parts to avoid. We are determined to be a CMM level 3 organization by June!"   You and your peers start working on the analysis of the new project. This is difficult because you have no requirements. But from the 10-minute introduction given by BB on that fateful morning, you have some idea of what the product is supposed to do.   Corporate process demands that you begin by creating a use case document. You and your team begin enumerating use cases and drawing oval and stick diagrams. Philosophical debates break out among the team members. There is disagreement as to whether certain use cases should be connected with <<extends>> or <<includes>> relationships. Competing models are created, but nobody knows how to evaluate them. The debate continues, effectively paralyzing progress.   After a week, somebody finds the iceberg.com Web site, which recommends disposing entirely of <<extends>> and <<includes>> and replacing them with <<precedes>> and <<uses>>. The documents on this Web site, authored by Don Sengroiux, describes a method known as stalwart-analysis, which claims to be a step-by-step method for translating use cases into design diagrams. More competing use case models are created using this new scheme, but again, people can't agree on how to evaluate them. The thrashing continues. More and more, the use case meetings are driven by emotion rather than by reason. If it weren't for the fact that you don't have requirements, you'd be pretty upset by the lack of progress you are making. The requirements document arrives on February 15. And then again on February 20, 25, and every week thereafter. Each new version contradicts the previous one. Clearly, the marketing folks who are writing the requirements, empowered though they might be, are not finding consensus.   At the same time, several new competing use case templates have been proposed by the various team members. Each template presents its own particularly creative way of delaying progress. The debates rage on. On March 1, Prudence Putrigence, the process proctor, succeeds in integrating all the competing use case forms and templates into a single, all-encompassing form. Just the blank form is 15 pages long. She has managed to include every field that appeared on all the competing templates. She also presents a 159- page document describing how to fill out the use case form. All current use cases must be rewritten according to the new standard.   You marvel to yourself that it now requires 15 pages of fill-in-the-blank and essay questions to answer the question: What should the system do when the user presses Return? The corporate process (authored by L. E. Ott, famed author of "Holistic Analysis: A Progressive Dialectic for Software Engineers") insists that you discover all primary use cases, 87 percent of all secondary use cases, and 36.274 percent of all tertiary use cases before you can complete analysis and enter the design phase. You have no idea what a tertiary use case is. So in an attempt to meet this requirement, you try to get your use case document reviewed by the marketing department, which you hope will know what a tertiary use case is.   Unfortunately, the marketing folks are too busy with sales support to talk to you. Indeed, since the project started, you have not been able to get a single meeting with marketing, which has provided a never-ending stream of changing and contradictory requirements documents.   While one team has been spinning endlessly on the use case document, another team has been working out the domain model. Endless variations of UML documents are pouring out of this team. Every week, the model is reworked.   The team members can't decide whether to use <<interfaces>> or <<types>> in the model. A huge disagreement has been raging on the proper syntax and application of OCL. Others on the team just got back from a 5-day class on catabolism, and have been producing incredibly detailed and arcane diagrams that nobody else can fathom.   On March 27, with one week to go before analysis is to be complete, you have produced a sea of documents and diagrams but are no closer to a cogent analysis of the problem than you were on January 3. **** And then, a miracle happens.   **** On Saturday, April 1, you check your e-mail from home. You see a memo from your boss to BB. It states unequivocally that you are done with the analysis! You phone your boss and complain. "How could you have told BB that we were done with the analysis?" "Have you looked at a calendar lately?" he responds. "It's April 1!" The irony of that date does not escape you. "But we have so much more to think about. So much more to analyze! We haven't even decided whether to use <<extends>> or <<precedes>>!" "Where is your evidence that you are not done?" inquires your boss, impatiently. "Whaaa . . . ." But he cuts you off. "Analysis can go on forever; it has to be stopped at some point. And since this is the date it was scheduled to stop, it has been stopped. Now, on Monday, I want you to gather up all existing analysis materials and put them into a public folder. Release that folder to Prudence so that she can log it in the CM system by Monday afternoon. Then get busy and start designing."   As you hang up the phone, you begin to consider the benefits of keeping a bottle of bourbon in your bottom desk drawer. They threw a party to celebrate the on-time completion of the analysis phase. BB gave a colon-stirring speech on empowerment. And your boss, another 3 mm taller, congratulated his team on the incredible show of unity and teamwork. Finally, the CIO takes the stage to tell everyone that the SEI audit went very well and to thank everyone for studying and shredding the evaluation guides that were passed out. Level 3 now seems assured and will be awarded by June. (Scuttlebutt has it that managers at the level of BB and above are to receive significant bonuses once the SEI awards level 3.)   As the weeks flow by, you and your team work on the design of the system. Of course, you find that the analysis that the design is supposedly based on is flawedno, useless; no, worse than useless. But when you tell your boss that you need to go back and work some more on the analysis to shore up its weaker sections, he simply states, "The analysis phase is over. The only allowable activity is design. Now get back to it."   So, you and your team hack the design as best you can, unsure of whether the requirements have been properly analyzed. Of course, it really doesn't matter much, since the requirements document is still thrashing with weekly revisions, and the marketing department still refuses to meet with you.     The design is a nightmare. Your boss recently misread a book named The Finish Line in which the author, Mark DeThomaso, blithely suggested that design documents should be taken down to code-level detail. "If we are going to be working at that level of detail," you ask, "why don't we simply write the code instead?" "Because then you wouldn't be designing, of course. And the only allowable activity in the design phase is design!" "Besides," he continues, "we have just purchased a companywide license for Dandelion! This tool enables 'Round the Horn Engineering!' You are to transfer all design diagrams into this tool. It will automatically generate our code for us! It will also keep the design diagrams in sync with the code!" Your boss hands you a brightly colored shrinkwrapped box containing the Dandelion distribution. You accept it numbly and shuffle off to your cubicle. Twelve hours, eight crashes, one disk reformatting, and eight shots of 151 later, you finally have the tool installed on your server. You consider the week your team will lose while attending Dandelion training. Then you smile and think, "Any week I'm not here is a good week." Design diagram after design diagram is created by your team. Dandelion makes it very difficult to draw these diagrams. There are dozens and dozens of deeply nested dialog boxes with funny text fields and check boxes that must all be filled in correctly. And then there's the problem of moving classes between packages. At first, these diagram are driven from the use cases. But the requirements are changing so often that the use cases rapidly become meaningless. Debates rage about whether VISITOR or DECORATOR design patterns should be used. One developer refuses to use VISITOR in any form, claiming that it's not a properly object-oriented construct. Someone refuses to use multiple inheritance, since it is the spawn of the devil. Review meetings rapidly degenerate into debates about the meaning of object orientation, the definition of analysis versus design, or when to use aggregation versus association. Midway through the design cycle, the marketing folks announce that they have rethought the focus of the system. Their new requirements document is completely restructured. They have eliminated several major feature areas and replaced them with feature areas that they anticipate customer surveys will show to be more appropriate. You tell your boss that these changes mean that you need to reanalyze and redesign much of the system. But he says, "The analysis phase is system. But he says, "The analysis phase is over. The only allowable activity is design. Now get back to it."   You suggest that it might be better to create a simple prototype to show to the marketing folks and even some potential customers. But your boss says, "The analysis phase is over. The only allowable activity is design. Now get back to it." Hack, hack, hack, hack. You try to create some kind of a design document that might reflect the new requirements documents. However, the revolution of the requirements has not caused them to stop thrashing. Indeed, if anything, the wild oscillations of the requirements document have only increased in frequency and amplitude.   You slog your way through them.   On June 15, the Dandelion database gets corrupted. Apparently, the corruption has been progressive. Small errors in the DB accumulated over the months into bigger and bigger errors. Eventually, the CASE tool just stopped working. Of course, the slowly encroaching corruption is present on all the backups. Calls to the Dandelion technical support line go unanswered for several days. Finally, you receive a brief e-mail from Dandelion, informing you that this is a known problem and that the solution is to purchase the new version, which they promise will be ready some time next quarter, and then reenter all the diagrams by hand.   ****   Then, on July 1 another miracle happens! You are done with the design!   Rather than go to your boss and complain, you stock your middle desk drawer with some vodka.   **** They threw a party to celebrate the on-time completion of the design phase and their graduation to CMM level 3. This time, you find BB's speech so stirring that you have to use the restroom before it begins. New banners and plaques are all over your workplace. They show pictures of eagles and mountain climbers, and they talk about teamwork and empowerment. They read better after a few scotches. That reminds you that you need to clear out your file cabinet to make room for the brandy. You and your team begin to code. But you rapidly discover that the design is lacking in some significant areas. Actually, it's lacking any significance at all. You convene a design session in one of the conference rooms to try to work through some of the nastier problems. But your boss catches you at it and disbands the meeting, saying, "The design phase is over. The only allowable activity is coding. Now get back to it."   ****   The code generated by Dandelion is really hideous. It turns out that you and your team were using association and aggregation the wrong way, after all. All the generated code has to be edited to correct these flaws. Editing this code is extremely difficult because it has been instrumented with ugly comment blocks that have special syntax that Dandelion needs in order to keep the diagrams in sync with the code. If you accidentally alter one of these comments, the diagrams will be regenerated incorrectly. It turns out that "Round the Horn Engineering" requires an awful lot of effort. The more you try to keep the code compatible with Dandelion, the more errors Dandelion generates. In the end, you give up and decide to keep the diagrams up to date manually. A second later, you decide that there's no point in keeping the diagrams up to date at all. Besides, who has time?   Your boss hires a consultant to build tools to count the number of lines of code that are being produced. He puts a big thermometer graph on the wall with the number 1,000,000 on the top. Every day, he extends the red line to show how many lines have been added. Three days after the thermometer appears on the wall, your boss stops you in the hall. "That graph isn't growing quickly enough. We need to have a million lines done by October 1." "We aren't even sh-sh-sure that the proshect will require a m-million linezh," you blather. "We have to have a million lines done by October 1," your boss reiterates. His points have grown again, and the Grecian formula he uses on them creates an aura of authority and competence. "Are you sure your comment blocks are big enough?" Then, in a flash of managerial insight, he says, "I have it! I want you to institute a new policy among the engineers. No line of code is to be longer than 20 characters. Any such line must be split into two or more preferably more. All existing code needs to be reworked to this standard. That'll get our line count up!"   You decide not to tell him that this will require two unscheduled work months. You decide not to tell him anything at all. You decide that intravenous injections of pure ethanol are the only solution. You make the appropriate arrangements. Hack, hack, hack, and hack. You and your team madly code away. By August 1, your boss, frowning at the thermometer on the wall, institutes a mandatory 50-hour workweek.   Hack, hack, hack, and hack. By September 1st, the thermometer is at 1.2 million lines and your boss asks you to write a report describing why you exceeded the coding budget by 20 percent. He institutes mandatory Saturdays and demands that the project be brought back down to a million lines. You start a campaign of remerging lines. Hack, hack, hack, and hack. Tempers are flaring; people are quitting; QA is raining trouble reports down on you. Customers are demanding installation and user manuals; salespeople are demanding advance demonstrations for special customers; the requirements document is still thrashing, the marketing folks are complaining that the product isn't anything like they specified, and the liquor store won't accept your credit card anymore. Something has to give.    On September 15, BB calls a meeting. As he enters the room, his points are emitting clouds of steam. When he speaks, the bass overtones of his carefully manicured voice cause the pit of your stomach to roll over. "The QA manager has told me that this project has less than 50 percent of the required features implemented. He has also informed me that the system crashes all the time, yields wrong results, and is hideously slow. He has also complained that he cannot keep up with the continuous train of daily releases, each more buggy than the last!" He stops for a few seconds, visibly trying to compose himself. "The QA manager estimates that, at this rate of development, we won't be able to ship the product until December!" Actually, you think it's more like March, but you don't say anything. "December!" BB roars with such derision that people duck their heads as though he were pointing an assault rifle at them. "December is absolutely out of the question. Team leaders, I want new estimates on my desk in the morning. I am hereby mandating 65-hour work weeks until this project is complete. And it better be complete by November 1."   As he leaves the conference room, he is heard to mutter: "Empowermentbah!" * * * Your boss is bald; his points are mounted on BB's wall. The fluorescent lights reflecting off his pate momentarily dazzle you. "Do you have anything to drink?" he asks. Having just finished your last bottle of Boone's Farm, you pull a bottle of Thunderbird from your bookshelf and pour it into his coffee mug. "What's it going to take to get this project done? " he asks. "We need to freeze the requirements, analyze them, design them, and then implement them," you say callously. "By November 1?" your boss exclaims incredulously. "No way! Just get back to coding the damned thing." He storms out, scratching his vacant head.   A few days later, you find that your boss has been transferred to the corporate research division. Turnover has skyrocketed. Customers, informed at the last minute that their orders cannot be fulfilled on time, have begun to cancel their orders. Marketing is re-evaluating whether this product aligns with the overall goals of the company. Memos fly, heads roll, policies change, and things are, overall, pretty grim. Finally, by March, after far too many sixty-five hour weeks, a very shaky version of the software is ready. In the field, bug-discovery rates are high, and the technical support staff are at their wits' end, trying to cope with the complaints and demands of the irate customers. Nobody is happy.   In April, BB decides to buy his way out of the problem by licensing a product produced by Rupert Industries and redistributing it. The customers are mollified, the marketing folks are smug, and you are laid off.     Rupert Industries: Project Alpha   Your name is Robert. The date is January 3, 2001. The quiet hours spent with your family this holiday have left you refreshed and ready for work. You are sitting in a conference room with your team of professionals. The manager of the division called the meeting. "We have some ideas for a new project," says the division manager. Call him Russ. He is a high-strung British chap with more energy than a fusion reactor. He is ambitious and driven but understands the value of a team. Russ describes the essence of the new market opportunity the company has identified and introduces you to Jane, the marketing manager, who is responsible for defining the products that will address it. Addressing you, Jane says, "We'd like to start defining our first product offering as soon as possible. When can you and your team meet with me?" You reply, "We'll be done with the current iteration of our project this Friday. We can spare a few hours for you between now and then. After that, we'll take a few people from the team and dedicate them to you. We'll begin hiring their replacements and the new people for your team immediately." "Great," says Russ, "but I want you to understand that it is critical that we have something to exhibit at the trade show coming up this July. If we can't be there with something significant, we'll lose the opportunity."   "I understand," you reply. "I don't yet know what it is that you have in mind, but I'm sure we can have something by July. I just can't tell you what that something will be right now. In any case, you and Jane are going to have complete control over what we developers do, so you can rest assured that by July, you'll have the most important things that can be accomplished in that time ready to exhibit."   Russ nods in satisfaction. He knows how this works. Your team has always kept him advised and allowed him to steer their development. He has the utmost confidence that your team will work on the most important things first and will produce a high-quality product.   * * *   "So, Robert," says Jane at their first meeting, "How does your team feel about being split up?" "We'll miss working with each other," you answer, "but some of us were getting pretty tired of that last project and are looking forward to a change. So, what are you people cooking up?" Jane beams. "You know how much trouble our customers currently have . . ." And she spends a half hour or so describing the problem and possible solution. "OK, wait a second" you respond. "I need to be clear about this." And so you and Jane talk about how this system might work. Some of her ideas aren't fully formed. You suggest possible solutions. She likes some of them. You continue discussing.   During the discussion, as each new topic is addressed, Jane writes user story cards. Each card represents something that the new system has to do. The cards accumulate on the table and are spread out in front of you. Both you and Jane point at them, pick them up, and make notes on them as you discuss the stories. The cards are powerful mnemonic devices that you can use to represent complex ideas that are barely formed.   At the end of the meeting, you say, "OK, I've got a general idea of what you want. I'm going to talk to the team about it. I imagine they'll want to run some experiments with various database structures and presentation formats. Next time we meet, it'll be as a group, and we'll start identifying the most important features of the system."   A week later, your nascent team meets with Jane. They spread the existing user story cards out on the table and begin to get into some of the details of the system. The meeting is very dynamic. Jane presents the stories in the order of their importance. There is much discussion about each one. The developers are concerned about keeping the stories small enough to estimate and test. So they continually ask Jane to split one story into several smaller stories. Jane is concerned that each story have a clear business value and priority, so as she splits them, she makes sure that this stays true.   The stories accumulate on the table. Jane writes them, but the developers make notes on them as needed. Nobody tries to capture everything that is said; the cards are not meant to capture everything but are simply reminders of the conversation.   As the developers become more comfortable with the stories, they begin writing estimates on them. These estimates are crude and budgetary, but they give Jane an idea of what the story will cost.   At the end of the meeting, it is clear that many more stories could be discussed. It is also clear that the most important stories have been addressed and that they represent several months worth of work. Jane closes the meeting by taking the cards with her and promising to have a proposal for the first release in the morning.   * * *   The next morning, you reconvene the meeting. Jane chooses five cards and places them on the table. "According to your estimates, these cards represent about one perfect team-week's worth of work. The last iteration of the previous project managed to get one perfect team-week done in 3 real weeks. If we can get these five stories done in 3 weeks, we'll be able to demonstrate them to Russ. That will make him feel very comfortable about our progress." Jane is pushing it. The sheepish look on her face lets you know that she knows it too. You reply, "Jane, this is a new team, working on a new project. It's a bit presumptuous to expect that our velocity will be the same as the previous team's. However, I met with the team yesterday afternoon, and we all agreed that our initial velocity should, in fact, be set to one perfectweek for every 3 real-weeks. So you've lucked out on this one." "Just remember," you continue, "that the story estimates and the story velocity are very tentative at this point. We'll learn more when we plan the iteration and even more when we implement it."   Jane looks over her glasses at you as if to say "Who's the boss around here, anyway?" and then smiles and says, "Yeah, don't worry. I know the drill by now."Jane then puts 15 more cards on the table. She says, "If we can get all these cards done by the end of March, we can turn the system over to our beta test customers. And we'll get good feedback from them."   You reply, "OK, so we've got our first iteration defined, and we have the stories for the next three iterations after that. These four iterations will make our first release."   "So," says Jane, can you really do these five stories in the next 3 weeks?" "I don't know for sure, Jane," you reply. "Let's break them down into tasks and see what we get."   So Jane, you, and your team spend the next several hours taking each of the five stories that Jane chose for the first iteration and breaking them down into small tasks. The developers quickly realize that some of the tasks can be shared between stories and that other tasks have commonalities that can probably be taken advantage of. It is clear that potential designs are popping into the developers' heads. From time to time, they form little discussion knots and scribble UML diagrams on some cards.   Soon, the whiteboard is filled with the tasks that, once completed, will implement the five stories for this iteration. You start the sign-up process by saying, "OK, let's sign up for these tasks." "I'll take the initial database generation." Says Pete. "That's what I did on the last project, and this doesn't look very different. I estimate it at two of my perfect workdays." "OK, well, then, I'll take the login screen," says Joe. "Aw, darn," says Elaine, the junior member of the team, "I've never done a GUI, and kinda wanted to try that one."   "Ah, the impatience of youth," Joe says sagely, with a wink in your direction. "You can assist me with it, young Jedi." To Jane: "I think it'll take me about three of my perfect workdays."   One by one, the developers sign up for tasks and estimate them in terms of their own perfect workdays. Both you and Jane know that it is best to let the developers volunteer for tasks than to assign the tasks to them. You also know full well that you daren't challenge any of the developers' estimates. You know these people, and you trust them. You know that they are going to do the very best they can.   The developers know that they can't sign up for more perfect workdays than they finished in the last iteration they worked on. Once each developer has filled his or her schedule for the iteration, they stop signing up for tasks.   Eventually, all the developers have stopped signing up for tasks. But, of course, tasks are still left on the board.   "I was worried that that might happen," you say, "OK, there's only one thing to do, Jane. We've got too much to do in this iteration. What stories or tasks can we remove?" Jane sighs. She knows that this is the only option. Working overtime at the beginning of a project is insane, and projects where she's tried it have not fared well.   So Jane starts to remove the least-important functionality. "Well, we really don't need the login screen just yet. We can simply start the system in the logged-in state." "Rats!" cries Elaine. "I really wanted to do that." "Patience, grasshopper." says Joe. "Those who wait for the bees to leave the hive will not have lips too swollen to relish the honey." Elaine looks confused. Everyone looks confused. "So . . .," Jane continues, "I think we can also do away with . . ." And so, bit by bit, the list of tasks shrinks. Developers who lose a task sign up for one of the remaining ones.   The negotiation is not painless. Several times, Jane exhibits obvious frustration and impatience. Once, when tensions are especially high, Elaine volunteers, "I'll work extra hard to make up some of the missing time." You are about to correct her when, fortunately, Joe looks her in the eye and says, "When once you proceed down the dark path, forever will it dominate your destiny."   In the end, an iteration acceptable to Jane is reached. It's not what Jane wanted. Indeed, it is significantly less. But it's something the team feels that can be achieved in the next 3 weeks.   And, after all, it still addresses the most important things that Jane wanted in the iteration. "So, Jane," you say when things had quieted down a bit, "when can we expect acceptance tests from you?" Jane sighs. This is the other side of the coin. For every story the development team implements,   Jane must supply a suite of acceptance tests that prove that it works. And the team needs these long before the end of the iteration, since they will certainly point out differences in the way Jane and the developers imagine the system's behaviour.   "I'll get you some example test scripts today," Jane promises. "I'll add to them every day after that. You'll have the entire suite by the middle of the iteration."   * * *   The iteration begins on Monday morning with a flurry of Class, Responsibilities, Collaborators sessions. By midmorning, all the developers have assembled into pairs and are rapidly coding away. "And now, my young apprentice," Joe says to Elaine, "you shall learn the mysteries of test-first design!"   "Wow, that sounds pretty rad," Elaine replies. "How do you do it?" Joe beams. It's clear that he has been anticipating this moment. "OK, what does the code do right now?" "Huh?" replied Elaine, "It doesn't do anything at all; there is no code."   "So, consider our task; can you think of something the code should do?" "Sure," Elaine said with youthful assurance, "First, it should connect to the database." "And thereupon, what must needs be required to connecteth the database?" "You sure talk weird," laughed Elaine. "I think we'd have to get the database object from some registry and call the Connect() method. "Ah, astute young wizard. Thou perceives correctly that we requireth an object within which we can cacheth the database object." "Is 'cacheth' really a word?" "It is when I say it! So, what test can we write that we know the database registry should pass?" Elaine sighs. She knows she'll just have to play along. "We should be able to create a database object and pass it to the registry in a Store() method. And then we should be able to pull it out of the registry with a Get() method and make sure it's the same object." "Oh, well said, my prepubescent sprite!" "Hay!" "So, now, let's write a test function that proves your case." "But shouldn't we write the database object and registry object first?" "Ah, you've much to learn, my young impatient one. Just write the test first." "But it won't even compile!" "Are you sure? What if it did?" "Uh . . ." "Just write the test, Elaine. Trust me." And so Joe, Elaine, and all the other developers began to code their tasks, one test case at a time. The room in which they worked was abuzz with the conversations between the pairs. The murmur was punctuated by an occasional high five when a pair managed to finish a task or a difficult test case.   As development proceeded, the developers changed partners once or twice a day. Each developer got to see what all the others were doing, and so knowledge of the code spread generally throughout the team.   Whenever a pair finished something significant whether a whole task or simply an important part of a task they integrated what they had with the rest of the system. Thus, the code base grew daily, and integration difficulties were minimized.   The developers communicated with Jane on a daily basis. They'd go to her whenever they had a question about the functionality of the system or the interpretation of an acceptance test case.   Jane, good as her word, supplied the team with a steady stream of acceptance test scripts. The team read these carefully and thereby gained a much better understanding of what Jane expected the system to do. By the beginning of the second week, there was enough functionality to demonstrate to Jane. She watched eagerly as the demonstration passed test case after test case. "This is really cool," Jane said as the demonstration finally ended. "But this doesn't seem like one-third of the tasks. Is your velocity slower than anticipated?"   You grimace. You'd been waiting for a good time to mention this to Jane but now she was forcing the issue. "Yes, unfortunately, we are going more slowly than we had expected. The new application server we are using is turning out to be a pain to configure. Also, it takes forever to reboot, and we have to reboot it whenever we make even the slightest change to its configuration."   Jane eyes you with suspicion. The stress of last Monday's negotiations had still not entirely dissipated. She says, "And what does this mean to our schedule? We can't slip it again, we just can't. Russ will have a fit! He'll haul us all into the woodshed and ream us some new ones."   You look Jane right in the eyes. There's no pleasant way to give someone news like this. So you just blurt out, "Look, if things keep going like they're going, we're not going to be done with everything by next Friday. Now it's possible that we'll figure out a way to go faster. But, frankly, I wouldn't depend on that. You should start thinking about one or two tasks that could be removed from the iteration without ruining the demonstration for Russ. Come hell or high water, we are going to give that demonstration on Friday, and I don't think you want us to choose which tasks to omit."   "Aw forchrisakes!" Jane barely manages to stifle yelling that last word as she stalks away, shaking her head. Not for the first time, you say to yourself, "Nobody ever promised me project management would be easy." You are pretty sure it won't be the last time, either.   Actually, things went a bit better than you had hoped. The team did, in fact, have to drop one task from the iteration, but Jane had chosen wisely, and the demonstration for Russ went without a hitch. Russ was not impressed with the progress, but neither was he dismayed. He simply said, "This is pretty good. But remember, we have to be able to demonstrate this system at the trade show in July, and at this rate, it doesn't look like you'll have all that much to show." Jane, whose attitude had improved dramatically with the completion of the iteration, responded to Russ by saying, "Russ, this team is working hard, and well. When July comes around, I am confident that we'll have something significant to demonstrate. It won't be everything, and some of it may be smoke and mirrors, but we'll have something."   Painful though the last iteration was, it had calibrated your velocity numbers. The next iteration went much better. Not because your team got more done than in the last iteration but simply because the team didn't have to remove any tasks or stories in the middle of the iteration.   By the start of the fourth iteration, a natural rhythm has been established. Jane, you, and the team know exactly what to expect from one another. The team is running hard, but the pace is sustainable. You are confident that the team can keep up this pace for a year or more.   The number of surprises in the schedule diminishes to near zero; however, the number of surprises in the requirements does not. Jane and Russ frequently look over the growing system and make recommendations or changes to the existing functionality. But all parties realize that these changes take time and must be scheduled. So the changes do not cause anyone's expectations to be violated. In March, there is a major demonstration of the system to the board of directors. The system is very limited and is not yet in a form good enough to take to the trade show, but progress is steady, and the board is reasonably impressed.   The second release goes even more smoothly than the first. By now, the team has figured out a way to automate Jane's acceptance test scripts. The team has also refactored the design of the system to the point that it is really easy to add new features and change old ones. The second release was done by the end of June and was taken to the trade show. It had less in it than Jane and Russ would have liked, but it did demonstrate the most important features of the system. Although customers at the trade show noticed that certain features were missing, they were very impressed overall. You, Russ, and Jane all returned from the trade show with smiles on your faces. You all felt as though this project was a winner.   Indeed, many months later, you are contacted by Rufus Inc. That company had been working on a system like this for its internal operations. Rufus has canceled the development of that system after a death-march project and is negotiating to license your technology for its environment.   Indeed, things are looking up!

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  • Unable to install Xdebug

    - by burnt1ce
    I've registered xdebug in php.ini (as per http://xdebug.org/docs/install) but it's not showing up when i run "php -m" or when i get a test page to run "phpinfo()". I've just installed the latest version of XAMPP. Can anyone provide any suggestions in getting xdebug to show up? This is what i get when i run phpinfo(). **PHP Version 5.3.1** System Windows NT ANDREW_LAPTOP 5.1 build 2600 (Windows XP Professional Service Pack 3) i586 Build Date Nov 20 2009 17:20:57 Compiler MSVC6 (Visual C++ 6.0) Architecture x86 Configure Command cscript /nologo configure.js "--enable-snapshot-build" Server API Apache 2.0 Handler Virtual Directory Support enabled Configuration File (php.ini) Path no value Loaded Configuration File C:\xampp\php\php.ini Scan this dir for additional .ini files (none) Additional .ini files parsed (none) PHP API 20090626 PHP Extension 20090626 Zend Extension 220090626 Zend Extension Build API220090626,TS,VC6 PHP Extension Build API20090626,TS,VC6 Debug Build no Thread Safety enabled Zend Memory Manager enabled Zend Multibyte Support disabled IPv6 Support enabled Registered PHP Streams https, ftps, php, file, glob, data, http, ftp, compress.zlib, compress.bzip2, phar, zip Registered Stream Socket Transports tcp, udp, ssl, sslv3, sslv2, tls Registered Stream Filters convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk, zlib.*, bzip2.* This program makes use of the Zend Scripting Language Engine: Zend Engine v2.3.0, Copyright (c) 1998-2009 Zend Technologies PHP Credits Configuration apache2handler Apache Version Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1 Apache API Version 20051115 Server Administrator postmaster@localhost Hostname:Port localhost:80 Max Requests Per Child: 0 - Keep Alive: on - Max Per Connection: 100 Timeouts Connection: 300 - Keep-Alive: 5 Virtual Server No Server Root C:/xampp/apache Loaded Modules core mod_win32 mpm_winnt http_core mod_so mod_actions mod_alias mod_asis mod_auth_basic mod_auth_digest mod_authn_default mod_authn_file mod_authz_default mod_authz_groupfile mod_authz_host mod_authz_user mod_cgi mod_dav mod_dav_fs mod_dav_lock mod_dir mod_env mod_headers mod_include mod_info mod_isapi mod_log_config mod_mime mod_negotiation mod_rewrite mod_setenvif mod_ssl mod_status mod_autoindex_color mod_php5 mod_perl mod_apreq2 Directive Local Value Master Value engine 1 1 last_modified 0 0 xbithack 0 0 Apache Environment Variable Value MIBDIRS C:/xampp/php/extras/mibs MYSQL_HOME C:\xampp\mysql\bin OPENSSL_CONF C:/xampp/apache/bin/openssl.cnf PHP_PEAR_SYSCONF_DIR C:\xampp\php PHPRC C:\xampp\php TMP C:\xampp\tmp HTTP_HOST localhost HTTP_CONNECTION keep-alive HTTP_USER_AGENT Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.2 (KHTML, like Gecko) Chrome/5.0.342.8 Safari/533.2 HTTP_CACHE_CONTROL max-age=0 HTTP_ACCEPT application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 HTTP_ACCEPT_ENCODING gzip,deflate,sdch HTTP_ACCEPT_LANGUAGE en-US,en;q=0.8 HTTP_ACCEPT_CHARSET ISO-8859-1,utf-8;q=0.7,*;q=0.3 PATH C:\Documents and Settings\Andrew\Local Settings\Application Data\Google\Chrome\Application;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Program Files\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\DivX Shared\;C:\Program Files\WiTopia.Net\bin SystemRoot C:\WINDOWS COMSPEC C:\WINDOWS\system32\cmd.exe PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH WINDIR C:\WINDOWS SERVER_SIGNATURE <address>Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1 Server at localhost Port 80</address> SERVER_SOFTWARE Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1 SERVER_NAME localhost SERVER_ADDR 127.0.0.1 SERVER_PORT 80 REMOTE_ADDR 127.0.0.1 DOCUMENT_ROOT C:/xampp/htdocs SERVER_ADMIN postmaster@localhost SCRIPT_FILENAME C:/xampp/htdocs/test.php REMOTE_PORT 3275 GATEWAY_INTERFACE CGI/1.1 SERVER_PROTOCOL HTTP/1.1 REQUEST_METHOD GET QUERY_STRING no value REQUEST_URI /test.php SCRIPT_NAME /test.php HTTP Headers Information HTTP Request Headers HTTP Request GET /test.php HTTP/1.1 Host localhost Connection keep-alive User-Agent Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.2 (KHTML, like Gecko) Chrome/5.0.342.8 Safari/533.2 Cache-Control max-age=0 Accept application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 Accept-Encoding gzip,deflate,sdch Accept-Language en-US,en;q=0.8 Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.3 HTTP Response Headers X-Powered-By PHP/5.3.1 Keep-Alive timeout=5, max=80 Connection Keep-Alive Transfer-Encoding chunked Content-Type text/html bcmath BCMath support enabled Directive Local Value Master Value bcmath.scale 0 0 bz2 BZip2 Support Enabled Stream Wrapper support compress.bz2:// Stream Filter support bzip2.decompress, bzip2.compress BZip2 Version 1.0.5, 10-Dec-2007 calendar Calendar support enabled com_dotnet COM support enabled DCOM support disabled .Net support enabled Directive Local Value Master Value com.allow_dcom 0 0 com.autoregister_casesensitive 1 1 com.autoregister_typelib 0 0 com.autoregister_verbose 0 0 com.code_page no value no value com.typelib_file no value no value Core PHP Version 5.3.1 Directive Local Value Master Value allow_call_time_pass_reference On On allow_url_fopen On On allow_url_include Off Off always_populate_raw_post_data Off Off arg_separator.input & & arg_separator.output &amp; &amp; asp_tags Off Off auto_append_file no value no value auto_globals_jit On On auto_prepend_file no value no value browscap C:\xampp\php\extras\browscap.ini C:\xampp\php\extras\browscap.ini default_charset no value no value default_mimetype text/html text/html define_syslog_variables Off Off disable_classes no value no value disable_functions no value no value display_errors On On display_startup_errors On On doc_root no value no value docref_ext no value no value docref_root no value no value enable_dl On On error_append_string no value no value error_log no value no value error_prepend_string no value no value error_reporting 22519 22519 exit_on_timeout Off Off expose_php On On extension_dir C:\xampp\php\ext C:\xampp\php\ext file_uploads On On highlight.bg #FFFFFF #FFFFFF highlight.comment #FF8000 #FF8000 highlight.default #0000BB #0000BB highlight.html #000000 #000000 highlight.keyword #007700 #007700 highlight.string #DD0000 #DD0000 html_errors On On ignore_repeated_errors Off Off ignore_repeated_source Off Off ignore_user_abort Off Off implicit_flush Off Off include_path .;C:\xampp\php\PEAR .;C:\xampp\php\PEAR log_errors Off Off log_errors_max_len 1024 1024 magic_quotes_gpc Off Off magic_quotes_runtime Off Off magic_quotes_sybase Off Off mail.add_x_header Off Off mail.force_extra_parameters no value no value mail.log no value no value max_execution_time 60 60 max_file_uploads 20 20 max_input_nesting_level 64 64 max_input_time 60 60 memory_limit 128M 128M open_basedir no value no value output_buffering no value no value output_handler no value no value post_max_size 128M 128M precision 14 14 realpath_cache_size 16K 16K realpath_cache_ttl 120 120 register_argc_argv On On register_globals Off Off register_long_arrays Off Off report_memleaks On On report_zend_debug On On request_order no value no value safe_mode Off Off safe_mode_exec_dir no value no value safe_mode_gid Off Off safe_mode_include_dir no value no value sendmail_from no value no value sendmail_path no value no value serialize_precision 100 100 short_open_tag Off Off SMTP localhost localhost smtp_port 25 25 sql.safe_mode Off Off track_errors Off Off unserialize_callback_func no value no value upload_max_filesize 128M 128M upload_tmp_dir C:\xampp\tmp C:\xampp\tmp user_dir no value no value user_ini.cache_ttl 300 300 user_ini.filename .user.ini .user.ini variables_order GPCS GPCS xmlrpc_error_number 0 0 xmlrpc_errors Off Off y2k_compliance On On zend.enable_gc On On ctype ctype functions enabled date date/time support enabled "Olson" Timezone Database Version 2009.18 Timezone Database internal Default timezone America/New_York Directive Local Value Master Value date.default_latitude 31.7667 31.7667 date.default_longitude 35.2333 35.2333 date.sunrise_zenith 90.583333 90.583333 date.sunset_zenith 90.583333 90.583333 date.timezone America/New_York America/New_York dom DOM/XML enabled DOM/XML API Version 20031129 libxml Version 2.7.6 HTML Support enabled XPath Support enabled XPointer Support enabled Schema Support enabled RelaxNG Support enabled ereg Regex Library System library enabled exif EXIF Support enabled EXIF Version 1.4 $Id: exif.c 287372 2009-08-16 14:32:32Z iliaa $ Supported EXIF Version 0220 Supported filetypes JPEG,TIFF Directive Local Value Master Value exif.decode_jis_intel JIS JIS exif.decode_jis_motorola JIS JIS exif.decode_unicode_intel UCS-2LE UCS-2LE exif.decode_unicode_motorola UCS-2BE UCS-2BE exif.encode_jis no value no value exif.encode_unicode ISO-8859-15 ISO-8859-15 fileinfo fileinfo support enabled version 1.0.5-dev filter Input Validation and Filtering enabled Revision $Revision: 289434 $ Directive Local Value Master Value filter.default unsafe_raw unsafe_raw filter.default_flags no value no value ftp FTP support enabled gd GD Support enabled GD Version bundled (2.0.34 compatible) FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.3.11 T1Lib Support enabled GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 7 PNG Support enabled libPNG Version 1.2.40 WBMP Support enabled XBM Support enabled JIS-mapped Japanese Font Support enabled Directive Local Value Master Value gd.jpeg_ignore_warning 0 0 gettext GetText Support enabled hash hash support enabled Hashing Engines md2 md4 md5 sha1 sha224 sha256 sha384 sha512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru snefru256 gost adler32 crc32 crc32b salsa10 salsa20 haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5 iconv iconv support enabled iconv implementation "libiconv" iconv library version 1.13 Directive Local Value Master Value iconv.input_encoding ISO-8859-1 ISO-8859-1 iconv.internal_encoding ISO-8859-1 ISO-8859-1 iconv.output_encoding ISO-8859-1 ISO-8859-1 imap IMAP c-Client Version 2007e SSL Support enabled json json support enabled json version 1.2.1 libxml libXML support active libXML Compiled Version 2.7.6 libXML Loaded Version 20706 libXML streams enabled mbstring Multibyte Support enabled Multibyte string engine libmbfl HTTP input encoding translation disabled mbstring extension makes use of "streamable kanji code filter and converter", which is distributed under the GNU Lesser General Public License version 2.1. Multibyte (japanese) regex support enabled Multibyte regex (oniguruma) version 4.7.1 Directive Local Value Master Value mbstring.detect_order no value no value mbstring.encoding_translation Off Off mbstring.func_overload 0 0 mbstring.http_input pass pass mbstring.http_output pass pass mbstring.http_output_conv_mimetypes ^(text/|application/xhtml\+xml) ^(text/|application/xhtml\+xml) mbstring.internal_encoding no value no value mbstring.language neutral neutral mbstring.strict_detection Off Off mbstring.substitute_character no value no value mcrypt mcrypt support enabled Version 2.5.8 Api No 20021217 Supported ciphers cast-128 gost rijndael-128 twofish arcfour cast-256 loki97 rijndael-192 saferplus wake blowfish-compat des rijndael-256 serpent xtea blowfish enigma rc2 tripledes Supported modes cbc cfb ctr ecb ncfb nofb ofb stream Directive Local Value Master Value mcrypt.algorithms_dir no value no value mcrypt.modes_dir no value no value mhash MHASH support Enabled MHASH API Version Emulated Support ming Ming SWF output library enabled Version 0.4.3 mysql MySQL Support enabled Active Persistent Links 0 Active Links 0 Client API version 5.1.41 Directive Local Value Master Value mysql.allow_local_infile On On mysql.allow_persistent On On mysql.connect_timeout 60 60 mysql.default_host no value no value mysql.default_password no value no value mysql.default_port 3306 3306 mysql.default_socket MySQL MySQL mysql.default_user no value no value mysql.max_links Unlimited Unlimited mysql.max_persistent Unlimited Unlimited mysql.trace_mode Off Off mysqli MysqlI Support enabled Client API library version 5.1.41 Active Persistent Links 0 Inactive Persistent Links 0 Active Links 0 Client API header version 5.1.41 MYSQLI_SOCKET MySQL Directive Local Value Master Value mysqli.allow_local_infile On On mysqli.allow_persistent On On mysqli.default_host no value no value mysqli.default_port 3306 3306 mysqli.default_pw no value no value mysqli.default_socket MySQL MySQL mysqli.default_user no value no value mysqli.max_links Unlimited Unlimited mysqli.max_persistent Unlimited Unlimited mysqli.reconnect Off Off mysqlnd mysqlnd enabled Version mysqlnd 5.0.5-dev - 081106 - $Revision: 289630 $ Command buffer size 4096 Read buffer size 32768 Read timeout 31536000 Collecting statistics Yes Collecting memory statistics No Client statistics bytes_sent 0 bytes_received 0 packets_sent 0 packets_received 0 protocol_overhead_in 0 protocol_overhead_out 0 bytes_received_ok_packet 0 bytes_received_eof_packet 0 bytes_received_rset_header_packet 0 bytes_received_rset_field_meta_packet 0 bytes_received_rset_row_packet 0 bytes_received_prepare_response_packet 0 bytes_received_change_user_packet 0 packets_sent_command 0 packets_received_ok 0 packets_received_eof 0 packets_received_rset_header 0 packets_received_rset_field_meta 0 packets_received_rset_row 0 packets_received_prepare_response 0 packets_received_change_user 0 result_set_queries 0 non_result_set_queries 0 no_index_used 0 bad_index_used 0 slow_queries 0 buffered_sets 0 unbuffered_sets 0 ps_buffered_sets 0 ps_unbuffered_sets 0 flushed_normal_sets 0 flushed_ps_sets 0 ps_prepared_never_executed 0 ps_prepared_once_executed 0 rows_fetched_from_server_normal 0 rows_fetched_from_server_ps 0 rows_buffered_from_client_normal 0 rows_buffered_from_client_ps 0 rows_fetched_from_client_normal_buffered 0 rows_fetched_from_client_normal_unbuffered 0 rows_fetched_from_client_ps_buffered 0 rows_fetched_from_client_ps_unbuffered 0 rows_fetched_from_client_ps_cursor 0 rows_skipped_normal 0 rows_skipped_ps 0 copy_on_write_saved 0 copy_on_write_performed 0 command_buffer_too_small 0 connect_success 0 connect_failure 0 connection_reused 0 reconnect 0 pconnect_success 0 active_connections 0 active_persistent_connections 0 explicit_close 0 implicit_close 0 disconnect_close 0 in_middle_of_command_close 0 explicit_free_result 0 implicit_free_result 0 explicit_stmt_close 0 implicit_stmt_close 0 mem_emalloc_count 0 mem_emalloc_ammount 0 mem_ecalloc_count 0 mem_ecalloc_ammount 0 mem_erealloc_count 0 mem_erealloc_ammount 0 mem_efree_count 0 mem_malloc_count 0 mem_malloc_ammount 0 mem_calloc_count 0 mem_calloc_ammount 0 mem_realloc_count 0 mem_realloc_ammount 0 mem_free_count 0 proto_text_fetched_null 0 proto_text_fetched_bit 0 proto_text_fetched_tinyint 0 proto_text_fetched_short 0 proto_text_fetched_int24 0 proto_text_fetched_int 0 proto_text_fetched_bigint 0 proto_text_fetched_decimal 0 proto_text_fetched_float 0 proto_text_fetched_double 0 proto_text_fetched_date 0 proto_text_fetched_year 0 proto_text_fetched_time 0 proto_text_fetched_datetime 0 proto_text_fetched_timestamp 0 proto_text_fetched_string 0 proto_text_fetched_blob 0 proto_text_fetched_enum 0 proto_text_fetched_set 0 proto_text_fetched_geometry 0 proto_text_fetched_other 0 proto_binary_fetched_null 0 proto_binary_fetched_bit 0 proto_binary_fetched_tinyint 0 proto_binary_fetched_short 0 proto_binary_fetched_int24 0 proto_binary_fetched_int 0 proto_binary_fetched_bigint 0 proto_binary_fetched_decimal 0 proto_binary_fetched_float 0 proto_binary_fetched_double 0 proto_binary_fetched_date 0 proto_binary_fetched_year 0 proto_binary_fetched_time 0 proto_binary_fetched_datetime 0 proto_binary_fetched_timestamp 0 proto_binary_fetched_string 0 proto_binary_fetched_blob 0 proto_binary_fetched_enum 0 proto_binary_fetched_set 0 proto_binary_fetched_geometry 0 proto_binary_fetched_other 0 init_command_executed_count 0 init_command_failed_count 0 odbc ODBC Support enabled Active Persistent Links 0 Active Links 0 ODBC library Win32 Directive Local Value Master Value odbc.allow_persistent On On odbc.check_persistent On On odbc.default_cursortype Static cursor Static cursor odbc.default_db no value no value odbc.default_pw no value no value odbc.default_user no value no value odbc.defaultbinmode return as is return as is odbc.defaultlrl return up to 4096 bytes return up to 4096 bytes odbc.max_links Unlimited Unlimited odbc.max_persistent Unlimited Unlimited openssl OpenSSL support enabled OpenSSL Library Version OpenSSL 0.9.8l 5 Nov 2009 OpenSSL Header Version OpenSSL 0.9.8l 5 Nov 2009 pcre PCRE (Perl Compatible Regular Expressions) Support enabled PCRE Library Version 8.00 2009-10-19 Directive Local Value Master Value pcre.backtrack_limit 100000 100000 pcre.recursion_limit 100000 100000 pdf PDF Support enabled PDFlib GmbH Version 7.0.4p4 PECL Version 2.1.6 Revision $Revision: 277110 $ PDO PDO support enabled PDO drivers mysql, odbc, sqlite, sqlite2 pdo_mysql PDO Driver for MySQL enabled Client API version 5.1.41 PDO_ODBC PDO Driver for ODBC (Win32) enabled ODBC Connection Pooling Enabled, strict matching pdo_sqlite PDO Driver for SQLite 3.x enabled SQLite Library 3.6.20 Phar Phar: PHP Archive support enabled Phar EXT version 2.0.1 Phar API version 1.1.1 CVS revision $Revision: 286338 $ Phar-based phar archives enabled Tar-based phar archives enabled ZIP-based phar archives enabled gzip compression enabled bzip2 compression enabled Native OpenSSL support enabled Phar based on pear/PHP_Archive, original concept by Davey Shafik. Phar fully realized by Gregory Beaver and Marcus Boerger. Portions of tar implementation Copyright (c) 2003-2009 Tim Kientzle. Directive Local Value Master Value phar.cache_list no value no value phar.readonly On On phar.require_hash On On Reflection Reflection enabled Version $Revision: 287991 $ session Session Support enabled Registered save handlers files user sqlite Registered serializer handlers php php_binary wddx Directive Local Value Master Value session.auto_start Off Off session.bug_compat_42 On On session.bug_compat_warn On On session.cache_expire 180 180 session.cache_limiter nocache nocache session.cookie_domain no value no value session.cookie_httponly Off Off session.cookie_lifetime 0 0 session.cookie_path / / session.cookie_secure Off Off session.entropy_file no value no value session.entropy_length 0 0 session.gc_divisor 100 100 session.gc_maxlifetime 1440 1440 session.gc_probability 1 1 session.hash_bits_per_character 5 5 session.hash_function 0 0 session.name PHPSESSID PHPSESSID session.referer_check no value no value session.save_handler files files session.save_path C:\xampp\tmp C:\xampp\tmp session.serialize_handler php php session.use_cookies On On session.use_only_cookies Off Off session.use_trans_sid 0 0 SimpleXML Simplexml support enabled Revision $Revision: 281953 $ Schema support enabled soap Soap Client enabled Soap Server enabled Directive Local Value Master Value soap.wsdl_cache 1 1 soap.wsdl_cache_dir /tmp /tmp soap.wsdl_cache_enabled 1 1 soap.wsdl_cache_limit 5 5 soap.wsdl_cache_ttl 86400 86400 sockets Sockets Support enabled SPL SPL support enabled Interfaces Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject Classes AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException SQLite SQLite support enabled PECL Module version 2.0-dev $Id: sqlite.c 289598 2009-10-12 22:37:52Z pajoye $ SQLite Library 2.8.17 SQLite Encoding iso8859 Directive Local Value Master Value sqlite.assoc_case 0 0 sqlite3 SQLite3 support enabled SQLite3 module version 0.7-dev SQLite Library 3.6.20 Directive Local Value Master Value sqlite3.extension_dir no value no value standard Dynamic Library Support enabled Internal Sendmail Support for Windows enabled Directive Local Value Master Value assert.active 1 1 assert.bail 0 0 assert.callback no value no value assert.quiet_eval 0 0 assert.warning 1 1 auto_detect_line_endings 0 0 default_socket_timeout 60 60 safe_mode_allowed_env_vars PHP_ PHP_ safe_mode_protected_env_vars LD_LIBRARY_PATH LD_LIBRARY_PATH url_rewriter.tags a=href,area=href,frame=src,input=src,form=,fieldset= a=href,area=href,frame=src,input=src,form=,fieldset= user_agent no value no value tokenizer Tokenizer Support enabled wddx WDDX Support enabled WDDX Session Serializer enabled xml XML Support active XML Namespace Support active libxml2 Version 2.7.6 xmlreader XMLReader enabled xmlrpc core library version xmlrpc-epi v. 0.54 php extension version 0.51 author Dan Libby homepage http://xmlrpc-epi.sourceforge.net open sourced by Epinions.com xmlwriter XMLWriter enabled xsl XSL enabled libxslt Version 1.1.26 libxslt compiled against libxml Version 2.7.6 EXSLT enabled libexslt Version 1.1.26 zip Zip enabled Extension Version $Id: php_zip.c 276389 2009-02-24 23:55:14Z iliaa $ Zip version 1.9.1 Libzip version 0.9.0 zlib ZLib Support enabled Stream Wrapper support compress.zlib:// Stream Filter support zlib.inflate, zlib.deflate Compiled Version 1.2.3 Linked Version 1.2.3 Directive Local Value Master Value zlib.output_compression Off Off zlib.output_compression_level -1 -1 zlib.output_handler no value no value Additional Modules Module Name Environment Variable Value no value ::=::\ no value C:=C:\xampp ALLUSERSPROFILE C:\Documents and Settings\All Users APPDATA C:\Documents and Settings\Andrew\Application Data CHROME_RESTART Google Chrome|Whoa! Google Chrome has crashed. Restart now?|LEFT_TO_RIGHT CHROME_VERSION 5.0.342.8 CLASSPATH .;C:\Program Files\QuickTime\QTSystem\QTJava.zip CommonProgramFiles C:\Program Files\Common Files COMPUTERNAME ANDREW_LAPTOP ComSpec C:\WINDOWS\system32\cmd.exe FP_NO_HOST_CHECK NO HOMEDRIVE C: HOMEPATH \Documents and Settings\Andrew LOGONSERVER \\ANDREW_LAPTOP NUMBER_OF_PROCESSORS 2 OS Windows_NT PATH C:\Documents and Settings\Andrew\Local Settings\Application Data\Google\Chrome\Application;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Program Files\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\DivX Shared\;C:\Program Files\WiTopia.Net\bin PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE x86 PROCESSOR_IDENTIFIER x86 Family 6 Model 15 Stepping 10, GenuineIntel PROCESSOR_LEVEL 6 PROCESSOR_REVISION 0f0a ProgramFiles C:\Program Files PROMPT $P$G QTJAVA C:\Program Files\QuickTime\QTSystem\QTJava.zip SESSIONNAME Console sfxcmd "C:\Documents and Settings\Andrew\My Documents\Downloads\xampp-win32-1.7.3.exe" sfxname C:\Documents and Settings\Andrew\My Documents\Downloads\xampp-win32-1.7.3.exe SystemDrive C: SystemRoot C:\WINDOWS TEMP C:\DOCUME~1\Andrew\LOCALS~1\Temp TMP C:\DOCUME~1\Andrew\LOCALS~1\Temp USERDOMAIN ANDREW_LAPTOP USERNAME Andrew USERPROFILE C:\Documents and Settings\Andrew VS100COMNTOOLS C:\Program Files\Microsoft Visual Studio 10.0\Common7\Tools\ windir C:\WINDOWS AP_PARENT_PID 2216 PHP Variables Variable Value _SERVER["MIBDIRS"] C:/xampp/php/extras/mibs _SERVER["MYSQL_HOME"] C:\xampp\mysql\bin _SERVER["OPENSSL_CONF"] C:/xampp/apache/bin/openssl.cnf _SERVER["PHP_PEAR_SYSCONF_DIR"] C:\xampp\php _SERVER["PHPRC"] C:\xampp\php _SERVER["TMP"] C:\xampp\tmp _SERVER["HTTP_HOST"] localhost _SERVER["HTTP_CONNECTION"] keep-alive _SERVER["HTTP_USER_AGENT"] Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.2 (KHTML, like Gecko) Chrome/5.0.342.8 Safari/533.2 _SERVER["HTTP_CACHE_CONTROL"] max-age=0 _SERVER["HTTP_ACCEPT"] application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 _SERVER["HTTP_ACCEPT_ENCODING"] gzip,deflate,sdch _SERVER["HTTP_ACCEPT_LANGUAGE"] en-US,en;q=0.8 _SERVER["HTTP_ACCEPT_CHARSET"] ISO-8859-1,utf-8;q=0.7,*;q=0.3 _SERVER["PATH"] C:\Documents and Settings\Andrew\Local Settings\Application Data\Google\Chrome\Application;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Program Files\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\DivX Shared\;C:\Program Files\WiTopia.Net\bin _SERVER["SystemRoot"] C:\WINDOWS _SERVER["COMSPEC"] C:\WINDOWS\system32\cmd.exe _SERVER["PATHEXT"] .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH _SERVER["WINDIR"] C:\WINDOWS _SERVER["SERVER_SIGNATURE"] <address>Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1 Server at localhost Port 80</address> _SERVER["SERVER_SOFTWARE"] Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1 _SERVER["SERVER_NAME"] localhost _SERVER["SERVER_ADDR"] 127.0.0.1 _SERVER["SERVER_PORT"] 80 _SERVER["REMOTE_ADDR"] 127.0.0.1 _SERVER["DOCUMENT_ROOT"] C:/xampp/htdocs _SERVER["SERVER_ADMIN"] postmaster@localhost _SERVER["SCRIPT_FILENAME"] C:/xampp/htdocs/test.php _SERVER["REMOTE_PORT"] 3275 _SERVER["GATEWAY_INTERFACE"] CGI/1.1 _SERVER["SERVER_PROTOCOL"] HTTP/1.1 _SERVER["REQUEST_METHOD"] GET _SERVER["QUERY_STRING"] no value _SERVER["REQUEST_URI"] /test.php _SERVER["SCRIPT_NAME"] /test.php _SERVER["PHP_SELF"] /test.php _SERVER["REQUEST_TIME"] 1270600868 _SERVER["argv"] Array ( ) _SERVER["argc"] 0 PHP License This program is free software; you can redistribute it and/or modify it under the terms of the PHP License as published by the PHP Group and included in the distribution in the file: LICENSE This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. If you did not receive a copy of the PHP license, or have any questions about PHP licensing, please contact [email protected].

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  • Struts 1 ActionForm - retrieving a collection from pure HTML

    - by Yaneeve
    Hi all I have (just like the rest) inherited some struts 1 code. I have had need to add a few more pages to this project. What I cannot figure out is how to map several distinct but similarly natured input elements to the my ActionForm. Let me elaborate. I create a new <Input> element dynamically as the user inputs more and more items (I use the YUI autocomplete form element and for each entered input I add it as an input element to my form and draw a new YUI autocomplete - complex sounding, I know) So... My form looks a bit like (... after some prettifying and some such...): <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <meta http-equiv="content-type" content="text/html; charset=utf-8"> <title>My Cool App - Test Case Builder</title> <link rel="stylesheet" type="text/css" href="../script/yui/fonts/fonts-min.css" /> <link rel="stylesheet" type="text/css" href="../skins/myCoolApp/button/button.css" /> <link rel="stylesheet" type="text/css" href="../script/yui/autocomplete/assets/skins/sam/autocomplete.css" /> <link rel="stylesheet" type="text/css" media="screen" href="../skins/myCoolApp/testcase.css" /> <!-- YUI JAVA SCRIPTS --> <script type="text/javascript" src="../script/yui/yahoo-dom-event/yahoo-dom-event.js"></script> <script type="text/javascript" src="../script/yui/element/element-min.js"></script> <script type="text/javascript" src="../script/yui/button/button-min.js"></script> <script type="text/javascript" src="../script/yui/datasource/datasource-min.js"></script> <script type="text/javascript" src="../script/yui/autocomplete/autocomplete-min.js"></script> <!-- APP JAVA SCRIPTS --> <script type="text/javascript" src="../script/myCoolApp/myCoolApp.js" ></script> <script type="text/javascript" src="../script/myCoolApp/stack.js" ></script> <script type="text/javascript" src="../script/myCoolApp/testcase/testcase.js"></script> <script type="text/javascript" src="../script/myCoolApp/testcase/default-data.js" ></script> <script type="text/javascript" src="../script/myCoolApp/testcase/data-structs.js" ></script> <script type="text/javascript" src="../script/myCoolApp/testcase/ui-elements.js" ></script> </head> <body class="cf010"> <div id="wrap"> <div id="header"> <div id="main-header"> COOL APP </div> </div> <div id="main-body"> <div id="content"> <div class="col main"> <div id="main"> <form method="post" id="testcaseForm" class="typea" action=""> <fieldset> <legend>Test Case Builder</legend> <div id="tk1" class="tabcontrol"> <ul class="tabs"> <li class="first active"> <a href="#"> <span>General</span> </a> </li> <li class="last"> <a href="#"> <span>Parameters</span> </a> </li> </ul> <div id="tab0" class="tc-panel"> <dl class="cls9"> <dt> <label for="scenario">Choose Scenario:</label> </dt> <dd> <input type="text" id="scenario" name="scenario" class="text" /> <span id="scenarioToggle"></span> <div class="auto-complete" id="scenarioContainer"></div> </dd> <dt> <label for="ruleID">Choose Rule ID:</label> </dt> <dd> <input type="text" id="ruleID" name="ruleID" class="text" /> <span id="ruleIDToggle"></span> <div class="auto-complete" id="ruleIDContainer"></div> </dd> <dt> <label for="Test Case Name" accesskey="t"><span class="accesskey">T</span>est Case Name:</label> </dt> <dd> <input type="text" id="testCaseName" name="testCaseName" class="text" /> </dd> </dl> </div> <div id="tab1" class="tc-panel hidden"> <div class="toolbar" id="action-bar"> <ul> <li class="first"> <a title="select all" href="#" id="btmSelectAll" class="button"> <span>select all</span> </a> </li> <li> <a title="remove row" href="#" id="btmRemove" class="button"> <span>remove row</span> </a> </li> <li> <a title="undo last" href="#" id="btmRollBack" class="button disabled"> <span>undo last</span> </a> </li> <li class="last"> <a title="accept row" href="#" id="btmAccept" class="button disabled"> <span>accept row</span> </a> </li> </ul> </div> <div id="param.list" class="gridclip"> <table id='param.list.tbl' class='grid modela' > <caption>Test Case Summary</caption> <col/><col/><col/> <thead> <tr> <th class='hl center first'> <input class='grid-select-all' type='checkbox' /> <th> <th scope='col'>Row</th> <th scope='col'>Parameter</th> <th scope='col' class='last'>Value</th> </tr> </thead> <tfoot> <tr> <th scope='row'>Total</th> <td colspan='3'>2 parameters as Test Case input</td> </tr> </tfoot> <tbody id='param.list.tbl.body'> <tr class='odd'> <td class='rowcheck center first'> <input value='param1###value1' id='cb1' name='SelectedRows' class='grid-select-row' type='checkbox'/> </td> <td class='id'>1</td> <td>param1</td> <td class='last'>value1</td> </tr> <tr class='even'> <td class='rowcheck center first'> <input value='param2###value2' id='cb1' name='SelectedRows' class='grid-select-row' type='checkbox'/> </td> <td class='id'>2</td> <td>param2</td> <td class='last'>value2</td> </tr> <tr class='odd'> <td class='rowcheck center first' /> <td class='id'><em>new</em></td> <td> <dl class='clsTable'> <dt> <input type='text' id='param' name='param' class='text paramInput' /> </dt> <dd> <span id='paramToggle' /> </dd> <div class='auto-complete' id='paramContainer' /> </dl> </td> <td class='last'> <dl class='clsTable'> <dt> <input type='text' id='value' name='value' class='text valueInput' /> </dt> </dl> </td> </tr> </tbody> </table> </div> </div> </div> <!-- tabcontrol --> </fieldset> <div class="submit-box"> <input type="submit" name="formRun" id="formRun" class="form-save" value="Execute" accesskey="x" title="Run: Press Alt + [Shift] + x" /> <input type="submit" name="formSave" id="formSave" value="Save" accesskey="s" title="Save: Press Alt + [Shift] + s" /> <input type="submit" name="formLoad" id="formLoad" value="Load" accesskey="l" title="Load: Press Alt + [Shift] + l" /> <input type="submit" name="formCancel" id="formCancel" class="form-cancel" value="Cancel" accesskey="c" title="Cancel: Press Alt + [Shift] + c" /> </div> </form> </div> </div> </div> </div> </div> </body> </html> As you can see the following is pretty much a duplicate: <tr class='odd'> <td class='rowcheck center first'> <input value='param1###value1' id='cb1' name='SelectedRows' class='grid-select-row' type='checkbox'/> </td> <td class='id'>1</td> <td>param1</td> <td class='last'>value1</td> </tr> <tr class='even'> <td class='rowcheck center first'> <input value='param2###value2' id='cb1' name='SelectedRows' class='grid-select-row' type='checkbox'/> </td> <td class='id'>2</td> <td>param2</td> <td class='last'>value2</td> </tr> The relevant part of my stuts-config.xml file is: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE struts-config PUBLIC "-//Apache Software Foundation//DTD Struts Configuration 1.2//EN" "http://struts.apache.org/dtds/struts-config_1_2.dtd"> <struts-config> <data-sources /> <form-beans> <form-bean name="TestCaseForm" type="com.blahblah.mycoolapp.forms.TestCaseForm" /> </form-beans> <action-mappings> <action path="/pages/SaveTestCase" name="TestCaseForm" type="org.springframework.web.struts.DelegatingActionProxy" scope="request"> </action> </action-mappings> <message-resources parameter="MessageResources" /> </struts-config> I also use spring 2.56 (The relevant part being): <?xml version="1.0" encoding="UTF-8"?> <beans xmlns="http://www.springframework.org/schema/beans" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.springframework.org/schema/beans http://www.springframework.org/schema/beans/spring-beans-2.5.xsd"> <bean name="/pages/SaveTestCase" class="com.blahblah.mycoolapp.actions.TestCaseBuilderSaveAction" /> </beans> My Java ActionForm class (from what I had learned off the net) is: package com.blahblah.mycoolapp.forms; import java.util.ArrayList; import java.util.List; import org.apache.struts.action.ActionForm; public class TestCaseForm extends ActionForm { private static final long serialVersionUID = 2352146257739099766L; private String scenario; private String ruleID; private String testCaseName; private List<String> SelectedRows = new ArrayList<String>() ; public String getScenario() { return scenario; } public void setScenario(String scenario) { this.scenario = scenario; } public String getRuleID() { return ruleID; } public void setRuleID(String ruleID) { this.ruleID = ruleID; } public String getTestCaseName() { return testCaseName; } public void setTestCaseName(String testCaseName) { this.testCaseName = testCaseName; } public List<String> getSelectedRows() { return SelectedRows; } public void setSelectedRows(int index, String value) { this.SelectedRows.add(value); } } The question is why do I get an empty SelectedRows in my TestCaseBuilderSave Action? Thanks all who have the patience to read such a long question... and (hopefully) thanks to all you potential saviors :)

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  • How can I debug Cometd / Grails 1.2.1 problem?

    - by ?????
    When I add the Cometd plugin to Grails 1.2.1, grail's "jetty" debug environment will no longer start up. I have been unable to debug this, not being familiar enough with the underlying components. (This is a big issue with Grails development in general. While it tries to hide everything from you, pretty soon you have to become an expert with Hibernate, Java 1.6, jetty, etc, in order to debug grails problems) To reproduce, start a grails 1.2.1 project, and install the cometd-grails plugin. When you do a run-app, you'll see: Running Grails application.. 2010-03-20 18:32:28,879 [main] ERROR context.ContextLoader - Context initialization failed org.springframework.beans.factory.access.BootstrapException: Error executing bootstraps; nested exception is org.codehaus.groovy.runtime.InvokerInvocationException: java.lang.NoClassDefFoundError: org/mortbay/util/ajax/JSON$Source at org.codehaus.groovy.grails.web.context.GrailsContextLoader.createWebApplicationContext(GrailsContextLoader.java:74) at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:192) at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:47) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3961) at org.apache.catalina.core.StandardContext.start(StandardContext.java:4456) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045) at org.apache.catalina.core.StandardHost.start(StandardHost.java:722) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045) at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443) at org.apache.catalina.core.StandardService.start(StandardService.java:515) at org.apache.catalina.core.StandardServer.start(StandardServer.java:708) at org.apache.catalina.startup.Tomcat.start(Tomcat.java:286) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.runtime.callsite.PojoMetaMethodSite$PojoCachedMethodSiteNoUnwrapNoCoerce.invoke(PojoMetaMethodSite.java:229) at org.codehaus.groovy.runtime.callsite.PojoMetaMethodSite.call(PojoMetaMethodSite.java:52) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:40) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:117) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:121) at org.grails.tomcat.TomcatServer.start(TomcatServer.groovy:135) at grails.web.container.EmbeddableServer$start.call(Unknown Source) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:40) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:117) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:129) at _GrailsRun_groovy$_run_closure5_closure12.doCall(_GrailsRun_groovy:158) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSite.invoke(PogoMetaMethodSite.java:225) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:51) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallCurrent(CallSiteArray.java:44) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:143) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:151) at _GrailsRun_groovy$_run_closure5_closure12.doCall(_GrailsRun_groovy) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.Closure.call(Closure.java:279) at groovy.lang.Closure.call(Closure.java:274) at groovy.lang.Closure$call.call(Unknown Source) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:40) at groovy.lang.Closure$call.call(Unknown Source) at _GrailsSettings_groovy$_run_closure10.doCall(_GrailsSettings_groovy:287) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(PogoMetaMethodSite.java:266) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:51) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallCurrent(CallSiteArray.java:44) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:56) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:155) at _GrailsSettings_groovy$_run_closure10.call(_GrailsSettings_groovy) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokePropertyOrMissing(MetaClassImpl.java:1095) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1051) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:706) at groovy.lang.GroovyObjectSupport.invokeMethod(GroovyObjectSupport.java:44) at groovy.lang.Script.invokeMethod(Script.java:78) at groovy.lang.MetaClassImpl.invokeMethodOnGroovyObject(MetaClassImpl.java:1114) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1011) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:66) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallCurrent(CallSiteArray.java:44) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:143) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:155) at _GrailsRun_groovy$_run_closure5.doCall(_GrailsRun_groovy:149) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(PogoMetaMethodSite.java:266) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:51) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallCurrent(CallSiteArray.java:44) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:143) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:151) at _GrailsRun_groovy$_run_closure5.call(_GrailsRun_groovy) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokePropertyOrMissing(MetaClassImpl.java:1095) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1051) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:66) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallCurrent(CallSiteArray.java:44) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:143) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:151) at _GrailsRun_groovy.runInline(_GrailsRun_groovy:115) at _GrailsRun_groovy.this$4$runInline(_GrailsRun_groovy) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:997) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.DelegatingMetaClass.invokeMethod(DelegatingMetaClass.java:149) at org.codehaus.gant.GantMetaClass.invokeMethod(GantMetaClass.java:127) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:66) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallCurrent(CallSiteArray.java:44) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:143) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:163) at _GrailsRun_groovy$_run_closure1.doCall(_GrailsRun_groovy:59) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.DelegatingMetaClass.invokeMethod(DelegatingMetaClass.java:149) at org.codehaus.gant.GantMetaClass.invokeMethod(GantMetaClass.java:127) at groovy.lang.Closure.call(Closure.java:279) at groovy.lang.Closure.call(Closure.java:292) at sun.reflect.GeneratedMethodAccessor63.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.DelegatingMetaClass.invokeMethod(DelegatingMetaClass.java:149) at org.codehaus.gant.GantMetaClass.invokeMethod(GantMetaClass.java:127) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:39) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:40) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:54) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:125) at org.codehaus.gant.GantBinding$_initializeGantBinding_closure4_closure8_closure9.doCall(GantBinding.groovy:152) at sun.reflect.GeneratedMethodAccessor77.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(PogoMetaMethodSite.java:266) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:51) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:151) at org.codehaus.gant.GantBinding$_initializeGantBinding_closure4_closure8_closure9.doCall(GantBinding.groovy) at sun.reflect.GeneratedMethodAccessor76.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.Closure.call(Closure.java:279) at groovy.lang.Closure.call(Closure.java:274) at groovy.lang.Closure$call.call(Unknown Source) at org.codehaus.gant.GantBinding.withTargetEvent(GantBinding.groovy:90) at org.codehaus.gant.GantBinding.this$4$withTargetEvent(GantBinding.groovy) at sun.reflect.GeneratedMethodAccessor70.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:997) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:706) at groovy.lang.GroovyObjectSupport.invokeMethod(GroovyObjectSupport.java:44) at groovy.lang.MetaClassImpl.invokeMethodOnGroovyObject(MetaClassImpl.java:1114) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1011) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:66) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:159) at org.codehaus.gant.GantBinding$_initializeGantBinding_closure4_closure8.doCall(GantBinding.groovy:152) at sun.reflect.GeneratedMethodAccessor69.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(PogoMetaMethodSite.java:266) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:51) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:151) at org.codehaus.gant.GantBinding$_initializeGantBinding_closure4_closure8.doCall(GantBinding.groovy) at sun.reflect.GeneratedMethodAccessor68.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.Closure.call(Closure.java:279) at groovy.lang.Closure.call(Closure.java:274) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokePropertyOrMissing(MetaClassImpl.java:1095) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1051) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:706) at groovy.lang.GroovyObjectSupport.invokeMethod(GroovyObjectSupport.java:44) at groovy.lang.Script.invokeMethod(Script.java:78) at groovy.lang.MetaClassImpl.invokeMethodOnGroovyObject(MetaClassImpl.java:1114) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1011) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.DelegatingMetaClass.invokeMethod(DelegatingMetaClass.java:149) at org.codehaus.gant.GantMetaClass.invokeMethod(GantMetaClass.java:127) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:66) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallCurrent(CallSiteArray.java:44) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:143) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:147) at RunApp$_run_closure1.doCall(RunApp.groovy:33) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.DelegatingMetaClass.invokeMethod(DelegatingMetaClass.java:149) at org.codehaus.gant.GantMetaClass.invokeMethod(GantMetaClass.java:127) at groovy.lang.Closure.call(Closure.java:279) at groovy.lang.Closure.call(Closure.java:292) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.DelegatingMetaClass.invokeMethod(DelegatingMetaClass.java:149) at org.codehaus.gant.GantMetaClass.invokeMethod(GantMetaClass.java:127) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:39) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:40) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:54) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:125) at org.codehaus.gant.GantBinding$_initializeGantBinding_closure4_closure8_closure9.doCall(GantBinding.groovy:152) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(PogoMetaMethodSite.java:266) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:51) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:151) at org.codehaus.gant.GantBinding$_initializeGantBinding_closure4_closure8_closure9.doCall(GantBinding.groovy) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.Closure.call(Closure.java:279) at groovy.lang.Closure.call(Closure.java:274) at groovy.lang.Closure$call.call(Unknown Source) at org.codehaus.gant.GantBinding.withTargetEvent(GantBinding.groovy:90) at org.codehaus.gant.GantBinding.this$4$withTargetEvent(GantBinding.groovy) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:86) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:234) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1049) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:997) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:706) at groovy.lang.GroovyObjectSupport.invokeMethod(GroovyObjectSupport.java:44) at groovy.lang.MetaClassImpl.invokeMethodOnGroovyObject(MetaClassImpl.java:1114) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1011) at groovy.lang.ExpandoMetaClass.invokeMethod(ExpandoMetaClass.java:923) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:880) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.callCurrent(PogoMetaClassSite.java:66) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:159) at org.codehaus.gant.GantBinding$_initializeGantBinding_closure4_closure8.doCall(GantBinding.groovy:152) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite$PogoCachedMethodSiteNoUnwrapNoCoerce.invoke(PogoMetaMethodSite.java:266) at org.codehaus.groovy.runtime.callsite.PogoMetaMethodSite.callCurrent(PogoMetaMethodSite.java:51) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callCurrent(AbstractCallSite.java:151) at org.codehaus.gant.GantBinding$_initializeGantBinding_closure4_closure8.doCall(GantBinding.groovy) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native

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  • Followup: Python 2.6, 3 abstract base class misunderstanding

    - by Aaron
    I asked a question at Python 2.6, 3 abstract base class misunderstanding. My problem was that python abstract base classes didn't work quite the way I expected them to. There was some discussion in the comments about why I would want to use ABCs at all, and Alex Martelli provided an excellent answer on why my use didn't work and how to accomplish what I wanted. Here I'd like to address why one might want to use ABCs, and show my test code implementation based on Alex's answer. tl;dr: Code after the 16th paragraph. In the discussion on the original post, statements were made along the lines that you don't need ABCs in Python, and that ABCs don't do anything and are therefore not real classes; they're merely interface definitions. An abstract base class is just a tool in your tool box. It's a design tool that's been around for many years, and a programming tool that is explicitly available in many programming languages. It can be implemented manually in languages that don't provide it. An ABC is always a real class, even when it doesn't do anything but define an interface, because specifying the interface is what an ABC does. If that was all an ABC could do, that would be enough reason to have it in your toolbox, but in Python and some other languages they can do more. The basic reason to use an ABC is when you have a number of classes that all do the same thing (have the same interface) but do it differently, and you want to guarantee that that complete interface is implemented in all objects. A user of your classes can rely on the interface being completely implemented in all classes. You can maintain this guarantee manually. Over time you may succeed. Or you might forget something. Before Python had ABCs you could guarantee it semi-manually, by throwing NotImplementedError in all the base class's interface methods; you must implement these methods in derived classes. This is only a partial solution, because you can still instantiate such a base class. A more complete solution is to use ABCs as provided in Python 2.6 and above. Template methods and other wrinkles and patterns are ideas whose implementation can be made easier with full-citizen ABCs. Another idea in the comments was that Python doesn't need ABCs (understood as a class that only defines an interface) because it has multiple inheritance. The implied reference there seems to be Java and its single inheritance. In Java you "get around" single inheritance by inheriting from one or more interfaces. Java uses the word "interface" in two ways. A "Java interface" is a class with method signatures but no implementations. The methods are the interface's "interface" in the more general, non-Java sense of the word. Yes, Python has multiple inheritance, so you don't need Java-like "interfaces" (ABCs) merely to provide sets of interface methods to a class. But that's not the only reason in software development to use ABCs. Most generally, you use an ABC to specify an interface (set of methods) that will likely be implemented differently in different derived classes, yet that all derived classes must have. Additionally, there may be no sensible default implementation for the base class to provide. Finally, even an ABC with almost no interface is still useful. We use something like it when we have multiple except clauses for a try. Many exceptions have exactly the same interface, with only two differences: the exception's string value, and the actual class of the exception. In many exception clauses we use nothing about the exception except its class to decide what to do; catching one type of exception we do one thing, and another except clause catching a different exception does another thing. According to the exception module's doc page, BaseException is not intended to be derived by any user defined exceptions. If ABCs had been a first class Python concept from the beginning, it's easy to imagine BaseException being specified as an ABC. But enough of that. Here's some 2.6 code that demonstrates how to use ABCs, and how to specify a list-like ABC. Examples are run in ipython, which I like much better than the python shell for day to day work; I only wish it was available for python3. Your basic 2.6 ABC: from abc import ABCMeta, abstractmethod class Super(): __metaclass__ = ABCMeta @abstractmethod def method1(self): pass Test it (in ipython, python shell would be similar): In [2]: a = Super() --------------------------------------------------------------------------- TypeError Traceback (most recent call last) /home/aaron/projects/test/<ipython console> in <module>() TypeError: Can't instantiate abstract class Super with abstract methods method1 Notice the end of the last line, where the TypeError exception tells us that method1 has not been implemented ("abstract methods method1"). That was the method designated as @abstractmethod in the preceding code. Create a subclass that inherits Super, implement method1 in the subclass and you're done. My problem, which caused me to ask the original question, was how to specify an ABC that itself defines a list interface. My naive solution was to make an ABC as above, and in the inheritance parentheses say (list). My assumption was that the class would still be abstract (can't instantiate it), and would be a list. That was wrong; inheriting from list made the class concrete, despite the abstract bits in the class definition. Alex suggested inheriting from collections.MutableSequence, which is abstract (and so doesn't make the class concrete) and list-like. I used collections.Sequence, which is also abstract but has a shorter interface and so was quicker to implement. First, Super derived from Sequence, with nothing extra: from abc import abstractmethod from collections import Sequence class Super(Sequence): pass Test it: In [6]: a = Super() --------------------------------------------------------------------------- TypeError Traceback (most recent call last) /home/aaron/projects/test/<ipython console> in <module>() TypeError: Can't instantiate abstract class Super with abstract methods __getitem__, __len__ We can't instantiate it. A list-like full-citizen ABC; yea! Again, notice in the last line that TypeError tells us why we can't instantiate it: __getitem__ and __len__ are abstract methods. They come from collections.Sequence. But, I want a bunch of subclasses that all act like immutable lists (which collections.Sequence essentially is), and that have their own implementations of my added interface methods. In particular, I don't want to implement my own list code, Python already did that for me. So first, let's implement the missing Sequence methods, in terms of Python's list type, so that all subclasses act as lists (Sequences). First let's see the signatures of the missing abstract methods: In [12]: help(Sequence.__getitem__) Help on method __getitem__ in module _abcoll: __getitem__(self, index) unbound _abcoll.Sequence method (END) In [14]: help(Sequence.__len__) Help on method __len__ in module _abcoll: __len__(self) unbound _abcoll.Sequence method (END) __getitem__ takes an index, and __len__ takes nothing. And the implementation (so far) is: from abc import abstractmethod from collections import Sequence class Super(Sequence): # Gives us a list member for ABC methods to use. def __init__(self): self._list = [] # Abstract method in Sequence, implemented in terms of list. def __getitem__(self, index): return self._list.__getitem__(index) # Abstract method in Sequence, implemented in terms of list. def __len__(self): return self._list.__len__() # Not required. Makes printing behave like a list. def __repr__(self): return self._list.__repr__() Test it: In [34]: a = Super() In [35]: a Out[35]: [] In [36]: print a [] In [37]: len(a) Out[37]: 0 In [38]: a[0] --------------------------------------------------------------------------- IndexError Traceback (most recent call last) /home/aaron/projects/test/<ipython console> in <module>() /home/aaron/projects/test/test.py in __getitem__(self, index) 10 # Abstract method in Sequence, implemented in terms of list. 11 def __getitem__(self, index): ---> 12 return self._list.__getitem__(index) 13 14 # Abstract method in Sequence, implemented in terms of list. IndexError: list index out of range Just like a list. It's not abstract (for the moment) because we implemented both of Sequence's abstract methods. Now I want to add my bit of interface, which will be abstract in Super and therefore required to implement in any subclasses. And we'll cut to the chase and add subclasses that inherit from our ABC Super. from abc import abstractmethod from collections import Sequence class Super(Sequence): # Gives us a list member for ABC methods to use. def __init__(self): self._list = [] # Abstract method in Sequence, implemented in terms of list. def __getitem__(self, index): return self._list.__getitem__(index) # Abstract method in Sequence, implemented in terms of list. def __len__(self): return self._list.__len__() # Not required. Makes printing behave like a list. def __repr__(self): return self._list.__repr__() @abstractmethod def method1(): pass class Sub0(Super): pass class Sub1(Super): def __init__(self): self._list = [1, 2, 3] def method1(self): return [x**2 for x in self._list] def method2(self): return [x/2.0 for x in self._list] class Sub2(Super): def __init__(self): self._list = [10, 20, 30, 40] def method1(self): return [x+2 for x in self._list] We've added a new abstract method to Super, method1. This makes Super abstract again. A new class Sub0 which inherits from Super but does not implement method1, so it's also an ABC. Two new classes Sub1 and Sub2, which both inherit from Super. They both implement method1 from Super, so they're not abstract. Both implementations of method1 are different. Sub1 and Sub2 also both initialize themselves differently; in real life they might initialize themselves wildly differently. So you have two subclasses which both "is a" Super (they both implement Super's required interface) although their implementations are different. Also remember that Super, although an ABC, provides four non-abstract methods. So Super provides two things to subclasses: an implementation of collections.Sequence, and an additional abstract interface (the one abstract method) that subclasses must implement. Also, class Sub1 implements an additional method, method2, which is not part of Super's interface. Sub1 "is a" Super, but it also has additional capabilities. Test it: In [52]: a = Super() --------------------------------------------------------------------------- TypeError Traceback (most recent call last) /home/aaron/projects/test/<ipython console> in <module>() TypeError: Can't instantiate abstract class Super with abstract methods method1 In [53]: a = Sub0() --------------------------------------------------------------------------- TypeError Traceback (most recent call last) /home/aaron/projects/test/<ipython console> in <module>() TypeError: Can't instantiate abstract class Sub0 with abstract methods method1 In [54]: a = Sub1() In [55]: a Out[55]: [1, 2, 3] In [56]: b = Sub2() In [57]: b Out[57]: [10, 20, 30, 40] In [58]: print a, b [1, 2, 3] [10, 20, 30, 40] In [59]: a, b Out[59]: ([1, 2, 3], [10, 20, 30, 40]) In [60]: a.method1() Out[60]: [1, 4, 9] In [61]: b.method1() Out[61]: [12, 22, 32, 42] In [62]: a.method2() Out[62]: [0.5, 1.0, 1.5] [63]: a[:2] Out[63]: [1, 2] In [64]: a[0] = 5 --------------------------------------------------------------------------- TypeError Traceback (most recent call last) /home/aaron/projects/test/<ipython console> in <module>() TypeError: 'Sub1' object does not support item assignment Super and Sub0 are abstract and can't be instantiated (lines 52 and 53). Sub1 and Sub2 are concrete and have an immutable Sequence interface (54 through 59). Sub1 and Sub2 are instantiated differently, and their method1 implementations are different (60, 61). Sub1 includes an additional method2, beyond what's required by Super (62). Any concrete Super acts like a list/Sequence (63). A collections.Sequence is immutable (64). Finally, a wart: In [65]: a._list Out[65]: [1, 2, 3] In [66]: a._list = [] In [67]: a Out[67]: [] Super._list is spelled with a single underscore. Double underscore would have protected it from this last bit, but would have broken the implementation of methods in subclasses. Not sure why; I think because double underscore is private, and private means private. So ultimately this whole scheme relies on a gentleman's agreement not to reach in and muck with Super._list directly, as in line 65 above. Would love to know if there's a safer way to do that.

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  • How can I resolve Hibernate 3's ConstraintViolationException when updating a Persistent Entity's Col

    - by Tim Visher
    I'm trying to discover why two nearly identical class sets are behaving different from Hibernate 3's perspective. I'm fairly new to Hibernate in general and I'm hoping I'm missing something fairly obvious about the mappings or timing issues or something along those lines but I spent the whole day yesterday staring at the two sets and any differences that would lead to one being able to be persisted and the other not completely escaped me. I appologize in advance for the length of this question but it all hinges around some pretty specific implementation details. I have the following class mapped with Annotations and managed by Hibernate 3.? (if the specific specific version turns out to be pertinent, I'll figure out what it is). Java version is 1.6. ... @Embeddable public class JobStateChange implements Comparable<JobStateChange> { @Temporal(TemporalType.TIMESTAMP) @Column(nullable = false) private Date date; @Enumerated(EnumType.STRING) @Column(nullable = false, length = JobState.FIELD_LENGTH) private JobState state; @ManyToOne(fetch = FetchType.LAZY) @JoinColumn(name = "acting_user_id", nullable = false) private User actingUser; public JobStateChange() { } @Override public int compareTo(final JobStateChange o) { return this.date.compareTo(o.date); } @Override public boolean equals(final Object obj) { if (this == obj) { return true; } else if (!(obj instanceof JobStateChange)) { return false; } JobStateChange candidate = (JobStateChange) obj; return this.state == candidate.state && this.actingUser.equals(candidate.getUser()) && this.date.equals(candidate.getDate()); } @Override public int hashCode() { return this.state.hashCode() + this.actingUser.hashCode() + this.date.hashCode(); } } It is mapped as a Hibernate CollectionOfElements in the class Job as follows: ... @Entity @Table( name = "job", uniqueConstraints = { @UniqueConstraint( columnNames = { "agency", //Job Name "payment_type", //Job Name "payment_file", //Job Name "date_of_payment", "payment_control_number", "truck_number" }) }) public class Job implements Serializable { private static final long serialVersionUID = -1131729422634638834L; ... @org.hibernate.annotations.CollectionOfElements @JoinTable(name = "job_state", joinColumns = @JoinColumn(name = "job_id")) @Sort(type = SortType.NATURAL) private final SortedSet<JobStateChange> stateChanges = new TreeSet<JobStateChange>(); ... public void advanceState( final User actor, final Date date) { JobState nextState; LOGGER.debug("Current state of {} is {}.", this, this.getCurrentState()); if (null == this.currentState) { nextState = JobState.BEGINNING; } else { if (!this.isAdvanceable()) { throw new IllegalAdvancementException(this.currentState.illegalAdvancementStateMessage); } if (this.currentState.isDivergent()) { nextState = this.currentState.getNextState(this); } else { nextState = this.currentState.getNextState(); } } JobStateChange stateChange = new JobStateChange(nextState, actor, date); this.setCurrentState(stateChange.getState()); this.stateChanges.add(stateChange); LOGGER.debug("Advanced {} to {}", this, this.getCurrentState()); } private void setCurrentState(final JobState jobState) { this.currentState = jobState; } boolean isAdvanceable() { return this.getCurrentState().isAdvanceable(this); } ... @Override public boolean equals(final Object obj) { if (obj == this) { return true; } else if (!(obj instanceof Job)) { return false; } Job otherJob = (Job) obj; return this.getName().equals(otherJob.getName()) && this.getDateOfPayment().equals(otherJob.getDateOfPayment()) && this.getPaymentControlNumber().equals(otherJob.getPaymentControlNumber()) && this.getTruckNumber().equals(otherJob.getTruckNumber()); } @Override public int hashCode() { return this.getName().hashCode() + this.getDateOfPayment().hashCode() + this.getPaymentControlNumber().hashCode() + this.getTruckNumber().hashCode(); } ... } The purpose of JobStateChange is to record when the Job moves through a series of State Changes that are outline in JobState as enums which know about advancement and decrement rules. The interface used to advance Jobs through a series of states is to call Job.advanceState() with a Date and a User. If the Job is advanceable according to rules coded in the enum, then a new StateChange is added to the SortedSet and everyone's happy. If not, an IllegalAdvancementException is thrown. The DDL this generates is as follows: ... drop table job; drop table job_state; ... create table job ( id bigint generated by default as identity, current_state varchar(25), date_of_payment date not null, beginningCheckNumber varchar(8) not null, item_count integer, agency varchar(10) not null, payment_file varchar(25) not null, payment_type varchar(25) not null, endingCheckNumber varchar(8) not null, payment_control_number varchar(4) not null, truck_number varchar(255) not null, wrapping_system_type varchar(15) not null, printer_id bigint, primary key (id), unique (agency, payment_type, payment_file, date_of_payment, payment_control_number, truck_number) ); create table job_state ( job_id bigint not null, acting_user_id bigint not null, date timestamp not null, state varchar(25) not null, primary key (job_id, acting_user_id, date, state) ); ... alter table job add constraint FK19BBD12FB9D70 foreign key (printer_id) references printer; alter table job_state add constraint FK57C2418FED1F0D21 foreign key (acting_user_id) references app_user; alter table job_state add constraint FK57C2418FABE090B3 foreign key (job_id) references job; ... The database is seeded with the following data prior to running tests ... insert into job (id, agency, payment_type, payment_file, payment_control_number, date_of_payment, beginningCheckNumber, endingCheckNumber, item_count, current_state, printer_id, wrapping_system_type, truck_number) values (-3, 'RRB', 'Monthly', 'Monthly','4501','1998-12-01 08:31:16' , '00000001','00040000', 40000, 'UNASSIGNED', null, 'KERN', '02'); insert into job_state (job_id, acting_user_id, date, state) values (-3, -1, '1998-11-30 08:31:17', 'UNASSIGNED'); ... After the database schema is automatically generated and rebuilt by the Hibernate tool. The following test runs fine up until the call to Session.flush() ... @ContextConfiguration(locations = { "/applicationContext-data.xml", "/applicationContext-service.xml" }) public class JobDaoIntegrationTest extends AbstractTransactionalJUnit4SpringContextTests { @Autowired private JobDao jobDao; @Autowired private SessionFactory sessionFactory; @Autowired private UserService userService; @Autowired private PrinterService printerService; ... @Test public void saveJob_JobAdvancedToAssigned_AllExpectedStateChanges() { //Get an unassigned Job Job job = this.jobDao.getJob(-3L); assertEquals(JobState.UNASSIGNED, job.getCurrentState()); Date advancedToUnassigned = new GregorianCalendar(1998, 10, 30, 8, 31, 17).getTime(); assertEquals(advancedToUnassigned, job.getStateChange(JobState.UNASSIGNED).getDate()); //Satisfy advancement constraints and advance job.setPrinter(this.printerService.getPrinter(-1L)); Date advancedToAssigned = new Date(); job.advanceState( this.userService.getUserByUsername("admin"), advancedToAssigned); assertEquals(JobState.ASSIGNED, job.getCurrentState()); assertEquals(advancedToUnassigned, job.getStateChange(JobState.UNASSIGNED).getDate()); assertEquals(advancedToAssigned, job.getStateChange(JobState.ASSIGNED).getDate()); //Persist to DB this.sessionFactory.getCurrentSession().flush(); ... } ... } The error thrown is SQLCODE=-803, SQLSTATE=23505: could not insert collection rows: [jaci.model.job.Job.stateChanges#-3] org.hibernate.exception.ConstraintViolationException: could not insert collection rows: [jaci.model.job.Job.stateChanges#-3] at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:94) at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66) at org.hibernate.persister.collection.AbstractCollectionPersister.insertRows(AbstractCollectionPersister.java:1416) at org.hibernate.action.CollectionUpdateAction.execute(CollectionUpdateAction.java:86) at org.hibernate.engine.ActionQueue.execute(ActionQueue.java:279) at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:263) at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:170) at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321) at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:50) at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1027) at jaci.dao.JobDaoIntegrationTest.saveJob_JobAdvancedToAssigned_AllExpectedStateChanges(JobDaoIntegrationTest.java:98) at org.springframework.test.context.junit4.SpringTestMethod.invoke(SpringTestMethod.java:160) at org.springframework.test.context.junit4.SpringMethodRoadie.runTestMethod(SpringMethodRoadie.java:233) at org.springframework.test.context.junit4.SpringMethodRoadie$RunBeforesThenTestThenAfters.run(SpringMethodRoadie.java:333) at org.springframework.test.context.junit4.SpringMethodRoadie.runWithRepetitions(SpringMethodRoadie.java:217) at org.springframework.test.context.junit4.SpringMethodRoadie.runTest(SpringMethodRoadie.java:197) at org.springframework.test.context.junit4.SpringMethodRoadie.run(SpringMethodRoadie.java:143) at org.springframework.test.context.junit4.SpringJUnit4ClassRunner.invokeTestMethod(SpringJUnit4ClassRunner.java:160) at org.springframework.test.context.junit4.SpringJUnit4ClassRunner.run(SpringJUnit4ClassRunner.java:97) Caused by: com.ibm.db2.jcc.b.lm: DB2 SQL Error: SQLCODE=-803, SQLSTATE=23505, SQLERRMC=1;ACI_APP.JOB_STATE, DRIVER=3.50.152 at com.ibm.db2.jcc.b.wc.a(wc.java:575) at com.ibm.db2.jcc.b.wc.a(wc.java:57) at com.ibm.db2.jcc.b.wc.a(wc.java:126) at com.ibm.db2.jcc.b.tk.b(tk.java:1593) at com.ibm.db2.jcc.b.tk.c(tk.java:1576) at com.ibm.db2.jcc.t4.db.k(db.java:353) at com.ibm.db2.jcc.t4.db.a(db.java:59) at com.ibm.db2.jcc.t4.t.a(t.java:50) at com.ibm.db2.jcc.t4.tb.b(tb.java:200) at com.ibm.db2.jcc.b.uk.Gb(uk.java:2355) at com.ibm.db2.jcc.b.uk.e(uk.java:3129) at com.ibm.db2.jcc.b.uk.zb(uk.java:568) at com.ibm.db2.jcc.b.uk.executeUpdate(uk.java:551) at org.hibernate.jdbc.NonBatchingBatcher.addToBatch(NonBatchingBatcher.java:46) at org.hibernate.persister.collection.AbstractCollectionPersister.insertRows(AbstractCollectionPersister.java:1389) Therein lies my problem… A nearly identical Class set (in fact, so identical that I've been chomping at the bit to make it a single class that serves both business entities) runs absolutely fine. It is identical except for name. Instead of Job it's Web. Instead of JobStateChange it's WebStateChange. Instead of JobState it's WebState. Both Job and Web's SortedSet of StateChanges are mapped as a Hibernate CollectionOfElements. Both are @Embeddable. Both are SortType.Natural. Both are backed by an Enumeration with some advancement rules in it. And yet when a nearly identical test is run for Web, no issue is discovered and the data flushes fine. For the sake of brevity I won't include all of the Web classes here, but I will include the test and if anyone wants to see the actual sources, I'll include them (just leave a comment). The data seed: insert into web (id, stock_type, pallet, pallet_id, date_received, first_icn, last_icn, shipment_id, current_state) values (-1, 'PF', '0011', 'A', '2008-12-31 08:30:02', '000000001', '000080000', -1, 'UNSTAGED'); insert into web_state (web_id, date, state, acting_user_id) values (-1, '2008-12-31 08:30:03', 'UNSTAGED', -1); The test: ... @ContextConfiguration(locations = { "/applicationContext-data.xml", "/applicationContext-service.xml" }) public class WebDaoIntegrationTest extends AbstractTransactionalJUnit4SpringContextTests { @Autowired private WebDao webDao; @Autowired private UserService userService; @Autowired private SessionFactory sessionFactory; ... @Test public void saveWeb_WebAdvancedToNewState_AllExpectedStateChanges() { Web web = this.webDao.getWeb(-1L); Date advancedToUnstaged = new GregorianCalendar(2008, 11, 31, 8, 30, 3).getTime(); assertEquals(WebState.UNSTAGED, web.getCurrentState()); assertEquals(advancedToUnstaged, web.getState(WebState.UNSTAGED).getDate()); Date advancedToStaged = new Date(); web.advanceState( this.userService.getUserByUsername("admin"), advancedToStaged); this.sessionFactory.getCurrentSession().flush(); web = this.webDao.getWeb(web.getId()); assertEquals( "Web should have moved to STAGED State.", WebState.STAGED, web.getCurrentState()); assertEquals(advancedToUnstaged, web.getState(WebState.UNSTAGED).getDate()); assertEquals(advancedToStaged, web.getState(WebState.STAGED).getDate()); assertNotNull(web.getState(WebState.UNSTAGED)); assertNotNull(web.getState(WebState.STAGED)); } ... } As you can see, I assert that the Web was reconstituted the way I expect, I advance it, flush it to the DB, and then re-get it and verify that the states are as I expect. Everything works perfectly. Not so with Job. A possibly pertinent detail: the reconstitution code works fine if I cease to map JobStateChange.data as a TIMESTAMP and instead as a DATE, and ensure that all of the StateChanges always occur on different Dates. The problem is that this particular business entity can go through many state changes in a single day and so it needs to be sorted by time stamp rather than by date. If I don't do this then I can't sort the StateChanges correctly. That being said, WebStateChange.date is also mapped as a TIMESTAMP and so I again remain absolutely befuddled as to where this error is arising from. I tried to do a fairly thorough job of giving all of the technical details of the implementation but as this particular question is very implementation specific, if I missed anything just let me know in the comments and I'll include it. Thanks so much for your help! UPDATE: Since it turns out to be important to the solution of my problem, I have to include the pertinent bits of the WebStateChange class as well. ... @Embeddable public class WebStateChange implements Comparable<WebStateChange> { @Temporal(TemporalType.TIMESTAMP) @Column(nullable = false) private Date date; @Enumerated(EnumType.STRING) @Column(nullable = false, length = WebState.FIELD_LENGTH) private WebState state; @ManyToOne(fetch = FetchType.LAZY) @JoinColumn(name = "acting_user_id", nullable = false) private User actingUser; ... WebStateChange( final WebState state, final User actingUser, final Date date) { ExceptionUtils.illegalNullArgs(state, actingUser, date); this.state = state; this.actingUser = actingUser; this.date = new Date(date.getTime()); } @Override public int compareTo(final WebStateChange otherStateChange) { return this.date.compareTo(otherStateChange.date); } @Override public boolean equals(final Object candidate) { if (this == candidate) { return true; } else if (!(candidate instanceof WebStateChange)) { return false; } WebStateChange candidateWebState = (WebStateChange) candidate; return this.getState() == candidateWebState.getState() && this.getUser().equals(candidateWebState.getUser()) && this.getDate().equals(candidateWebState.getDate()); } @Override public int hashCode() { return this.getState().hashCode() + this.getUser().hashCode() + this.getDate().hashCode(); } ... }

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  • How to display subversion URL for the Project with jenkins email-ext plugin?

    - by kamal
    Here is the jelly script i am using: <j:jelly xmlns:j="jelly:core" xmlns:st="jelly:stapler" xmlns:d="jelly:define"> <STYLE>BODY, TABLE, TD, TH, P { font-family:Verdana,Helvetica,sans serif; font-size:11px; color:black; } h1 { color:black; } h2 { color:black; } h3 { color:black; } TD.bg1 { color:white; background-color:#0000C0; font-size:120% } TD.bg2 { color:white; background-color:#4040FF; font-size:110% } TD.bg3 { color:white; background-color:#8080FF; } TD.test_passed { color:blue; } TD.test_failed { color:red ; } TD.console { font-family:Courier New; }</STYLE> <BODY> <j:set var="spc" value="&amp;nbsp;&amp;nbsp;" /> <!-- GENERAL INFO --> <TABLE> <TR> <TD align="right"> <j:choose> <j:when test="${build.result=='SUCCESS'}"> <IMG SRC="${rooturl}static/e59dfe28/images/32x32/blue.gif" /> </j:when> <j:when test="${build.result=='FAILURE'}"> <IMG SRC="${rooturl}static/e59dfe28/images/32x32/red.gif" /> </j:when> <j:otherwise> <IMG SRC="${rooturl}static/e59dfe28/images/32x32/yellow.gif" /> </j:otherwise> </j:choose> </TD> <TD valign="center"> <B style="font-size: 200%;">BUILD ${build.result}</B> </TD> </TR> <TR> <TD>Build URL</TD> <TD> <A href="${rooturl}${build.url}">${rooturl}${build.url}</A> </TD> </TR> <TR> <TD>Project:</TD> <TD>${project.name}</TD> </TR> <TR> <TD>Date of build:</TD> <TD>${it.timestampString}</TD> </TR> <TR> <TD>Build duration:</TD> <TD>${build.durationString}</TD> </TR> <TR> <!-- BRANCH --> <TD>Subversion Repo:</TD> <TD>${build.scm}</TD> </TR> <tr> <td>Build Cause:</td> <td> <j:forEach var="cause" items="${build.causes}">${cause.shortDescription} </j:forEach> </td> </tr> </TABLE> <BR /> <!-- CHANGE SET --> <j:set var="changeSet" value="${build.changeSet}" /> <j:if test="${changeSet!=null}"> <j:set var="hadChanges" value="false" /> <TABLE width="100%"> <TR> <TD class="bg1" colspan="2"> <B>CHANGES</B> </TD> </TR> <j:forEach var="cs" items="${changeSet}" varStatus="loop"> <j:set var="hadChanges" value="true" /> <j:set var="aUser" value="${cs.hudsonUser}" /> <TR> <TD colspan="2" class="bg2">${spc}Revision <B>${cs.commitId?:cs.revision?:cs.changeNumber}</B>by <B>${aUser!=null?aUser.displayName:cs.author.displayName}:</B> <B>(${cs.msgAnnotated})</B></TD> </TR> <j:forEach var="p" items="${cs.affectedFiles}"> <TR> <TD width="10%">${spc}${p.editType.name}</TD> <TD>${p.path}</TD> </TR> </j:forEach> </j:forEach> <j:if test="${!hadChanges}"> <TR> <TD colspan="2">No Changes</TD> </TR> </j:if> </TABLE> <BR /> </j:if> <!-- ARTIFACTS --> <j:set var="artifacts" value="${build.artifacts}" /> <j:if test="${artifacts!=null and artifacts.size()&gt;0}"> <TABLE width="100%"> <TR> <TD class="bg1"> <B>BUILD ATRIFACTS</B> </TD> </TR> <TR> <TD> <j:forEach var="f" items="${artifacts}"> <li> <a href="${rooturl}${build.url}artifact/${f}">${f}</a> </li> </j:forEach> </TD> </TR> </TABLE> <BR /> </j:if> <!-- MAVEN ARTIFACTS --> <j:set var="mbuilds" value="${build.moduleBuilds}" /> <j:if test="${mbuilds!=null}"> <TABLE width="100%"> <TR> <TD class="bg1"> <B>BUILD ATRIFACTS</B> </TD> </TR> <j:forEach var="m" items="${mbuilds}"> <TR> <TD class="bg2"> <B>${m.key.displayName}</B> </TD> </TR> <j:forEach var="mvnbld" items="${m.value}"> <j:set var="artifacts" value="${mvnbld.artifacts}" /> <j:if test="${artifacts!=null and artifacts.size()&gt;0}"> <TR> <TD> <j:forEach var="f" items="${artifacts}"> <li> <a href="${rooturl}${mvnbld.url}artifact/${f}">${f}</a> </li> </j:forEach> </TD> </TR> </j:if> </j:forEach> </j:forEach> </TABLE> <BR /> </j:if> <!-- JUnit TEMPLATE --> <j:set var="junitResultList" value="${it.JUnitTestResult}" /> <j:if test="${junitResultList.isEmpty()!=true}"> <TABLE width="100%"> <TR> <TD class="bg1" colspan="2"> <B>${project.name} Functional Tests</B> </TD> </TR> <j:forEach var="junitResult" items="${it.JUnitTestResult}"> <j:forEach var="packageResult" items="${junitResult.getChildren()}"> <TR> <TD class="bg2" colspan="2">Name: ${packageResult.getName()} Failed: ${packageResult.getFailCount()} test(s), Passed: ${packageResult.getP assCount()} test(s), Skipped: ${packageResult.getSkipCount()} test(s), Total: ${packageResult.getPassCount()+packageResult.getFailCount()+packageResult.getSkipCount()} test(s)</TD> </TR> <j:forEach var="failed_test" items="${packageResult.getFailedTests()}"> <TR bgcolor="white"> <TD class="test_failed" colspan="2"> <B> <li>Failed: ${failed_test.getFullName()} <br /> <pre> ${failed_test.errorDetails} </pre></li> </B> </TD> </TR> <TR bgcolor="white"> <TD class="test_failed" colspan="2"> <B> <li>StackTrace: ${failed_test.getFullName()} <br /> <pre> ${failed_test.errorStackTrace} </pre></li> </B> </TD> </TR> </j:forEach> </j:forEach> </j:forEach> </TABLE> <BR /> </j:if> <!-- COBERTURA TEMPLATE --> <j:set var="coberturaAction" value="${it.coberturaAction}" /> <j:if test="${coberturaAction!=null}"> <j:set var="coberturaResult" value="${coberturaAction.result}" /> <j:if test="${coberturaResult!=null}"> <table width="100%"> <TD class="bg1" colspan="2"> <B>Cobertura Report</B> </TD> </table> <table width="100%"> <TD class="bg2" colspan="2"> <B>Project Coverage Summary</B> </TD> </table> <table border="1px" class="pane"> <tr> <td>Name</td> <j:forEach var="metric" items="${coberturaResult.metrics}"> <td>${metric.name}</td> </j:forEach> </tr> <tr> <td>${coberturaResult.name}</td> <j:forEach var="metric" items="${coberturaResult.metrics}"> <td data="${coberturaResult.getCoverage(metric).percentageFloat}">${coberturaResult.getCoverage(metric).percentage}% (${coberturaResult.ge tCoverage(metric)})</td> </j:forEach> </tr> </table> <j:if test="${coberturaResult.sourceCodeLevel}"> <h2>Source</h2> <j:choose> <j:when test="${coberturaResult.sourceFileAvailable}"> <div style="overflow-x:scroll;"> <table class="source"> <thead> <tr> <th colspan="3">${coberturaResult.relativeSourcePath}</th> </tr> </thead>${coberturaResult.sourceFileContent}</table> </div> </j:when> <j:otherwise> <p> <i>Source code is unavailable</i> </p> </j:otherwise> </j:choose> </j:if> <j:forEach var="element" items="${coberturaResult.childElements}"> <j:set var="childMetrics" value="${coberturaResult.getChildMetrics(element)}" /> <table width="100%"> <TD class="bg2" colspan="2">Coverage Breakdown by ${element.displayName}</TD> </table> <table border="1px" class="pane sortable"> <tr> <td>Name</td> <j:forEach var="metric" items="${childMetrics}"> <td>${metric.name}</td> </j:forEach> </tr> <j:forEach var="c" items="${coberturaResult.children}"> <j:set var="child" value="${coberturaResult.getChild(c)}" /> <tr> <td>${child.xmlTransform(child.name)}</td> <j:forEach var="metric" items="${childMetrics}"> <j:set var="childResult" value="${child.getCoverage(metric)}" /> <j:choose> <j:when test="${childResult!=null}"> <td data="${childResult.percentageFloat}">${childResult.percentage}% (${childResult})</td> </j:when> <j:otherwise> <td data="101">N/A</td> </j:otherwise> </j:choose> </j:forEach> </tr> </j:forEach> </table> </j:forEach> </j:if> <BR /> </j:if> <!-- HEALTH TEMPLATE --> <div class="content"> <j:set var="healthIconSize" value="16x16" /> <j:set var="healthReports" value="${project.buildHealthReports}" /> <j:if test="${healthReports!=null}"> <h1>Health Report</h1> <table> <tr> <th>W</th> <th>Description</th> <th>Score</th> </tr> <j:forEach var="healthReport" items="${healthReports}"> <tr> <td> <img src="${rooturl}${healthReport.getIconUrl(healthIconSize)}" /> </td> <td>${healthReport.description}</td> <td>${healthReport.score}</td> </tr> </j:forEach> </table> <br /> </j:if> </div> <!-- CONSOLE OUTPUT --> <j:getStatic var="resultFailure" field="FAILURE" className="hudson.model.Result" /> <j:if test="${build.result==resultFailure}"> <TABLE width="100%" cellpadding="0" cellspacing="0"> <TR> <TD class="bg1"> <B>CONSOLE OUTPUT</B> </TD> </TR> <j:forEach var="line" items="${build.getLog(100)}"> <TR> <TD class="console">${line}</TD> </TR> </j:forEach> </TABLE> <BR /> </j:if> </BODY> </j:jelly> <!-- BRANCH --> <TD>Subversion Repo:</TD> <TD>${build.scm}</TD> </TR> does not work, and i am not sure which argument to use with build object to get subversion url. outside jelly script, i can get the Subversion URL, using: Subversion URL: ${ENV, var="SVN_URL"}

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  • Wordpress Template HTML CSS Layout Confusion

    - by Jess McKenzie
    I am having huge confusion with a template that I have purchased and I am trying to modify to handle a widget contact form. I am getting close with this but I have now muddled up the CSS or I have a feeling every page has a different CSS structure. The General Layout: What I Manage To Get: HTML View Source: <div id="innerright"> <div id="home" class="page"> <div id="homeslides"> <div class="welcomeslide"> <h1 class="large">Welcome</h1> </div> </div><!-- end home slides --> </div><!-- end page --> <div id="portfolio" class="page"> <div class="verticalline"> <div class="scrollprevnext"></div> </div> <div class="pageheader"> <h3><span>P</span>ortfolio</h3> </div><!--end pageheader --> <div id="portfolioscroller" class="scrollerenabledpage"> <div class="content"> <h5>Recent Work</h5> <ul class="thumb"> <li><a rel="precision_gallery" href="" title=""><img alt="" src="" /></a></li> </ul> </div> </div><!--end v scroll inner--> </div><!-- end page --> <div id="contact" class="page"> <div class="verticalline"> <div class="scrollprevnext"></div> </div> <div class="pageheader"> <h3><span>C</span>ontact</h3> </div><!--end pageheader --> <div id="contactscroller"> <h5>Get In Touch</h5> <div id="contactform">content</div> </div><!--end v scroll inner--> </div><!-- end page --> </div><!--end innerright--> CSS: CSS index.php: <!DOCTYPE HTML> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <title><?php bloginfo('name'); ?></title> <link rel="stylesheet" type="text/css" href="<?php echo get_template_directory_uri(); ?>/style.css" /> <link rel="stylesheet" type="text/css" href="<?php echo get_template_directory_uri(); ?>/fancybox/jquery.fancybox-1.3.4.css" media="screen" /> <?php // jquery will be included by wp_head function as well as scripts and styles by third party plugins wp_head(); ?> <script type="text/javascript" src="<?php echo get_template_directory_uri(); ?>/js/plugins.js"></script> <script type="text/javascript" src="<?php echo get_template_directory_uri(); ?>/js/script.js"></script> <script type="text/javascript" src="<?php echo get_template_directory_uri(); ?>/fancybox/jquery.fancybox-1.3.4.pack.js"></script> <?php // background image if one has been set via options if (function_exists('get_option_tree')) { $background_image = get_option_tree('precision_background_image'); //$background_image = ''; $background_color = get_option_tree('precision_background_color'); if ($background_color != '') { echo '<style>body { background-color:'.$background_color.'; }</style>'; } } ?> <script type="text/javascript"> jQuery(document).ready(function($) { $('.page').each(function(index, element) { $(this).css('left', index * 500); }); <?php // if background is set via the OptionTree then load it first if ($background_image != '') { ?> $.vegas({ src:'<?php echo $background_image; ?>', fade:1000, complete:function() { $("#wrapper").fadeIn(1000); $("#bgpanel").fadeIn(1000); $('#mainslide').crossSlide( { speed: 15, fade: 1 }, [ <?php echo $slides; ?> ] ) $('#homeslides').bxSlider({ mode: 'fade', auto: true, controls:false, speed:1000, pause:5000 }); } }); <?php } else { // if no background has been set then fade-in the page ?> $("#wrapper").fadeIn(1000); $("#bgpanel").fadeIn(1000); $('#mainslide').crossSlide( { speed: 15, fade: 1 }, [ //ENTER YOUR MAIN SLIDESHOW IMAGES HERE\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ <?php echo $slides; ?> ] ) $('#homeslides').bxSlider({ mode: 'fade', auto: true, controls:false, speed:1000, pause:5000 }); <?php } ?> //BX SLIDER INNER PAGE SCROLLERS//////////////////////// $('.scrollerenabledpage').each(function(index, element) { $('#' + $(this).attr('id')).bxSlider({ mode: 'vertical', easing: 'easeInOutQuint', auto: false, controls: true, prevImage:'<?php echo get_template_directory_uri(); ?>/images/up.png', nextImage:'<?php echo get_template_directory_uri(); ?>/images/down.png', infiniteLoop: false, hideControlOnEnd: true, pager: true, pagerType:'short', pagerShortSeparator:'of', speed:800, }); }); //END BX SLIDER INNER PAGE SCROLLERS///////////////// $('#submit').click(function(e) { e.preventDefault(); $('form').submit(); }); // contact form $('form').submit(function(e) { $('#main').append('<img src="<?php echo get_template_directory_uri(); ?>/images/loader.gif" class="loaderIcon" alt="Loading..." />'); $.post("<?php bloginfo('wpurl'); ?>/wp-admin/admin-ajax.php", {action:'precision_contact_form_handler', uname:$('input#uname').val(), uemail:$('input#uemail').val(), ucomments:$('textarea#ucomments').val()}, function(data) { $('#main img.loaderIcon').fadeOut(1000); if (data.status == "success") { $('#response').html("Forum has been successfully submitted."); } else { if (data.response != '') { $('#response').html(data.response); } else { $('#response').html("An error occurred while submitting the form. Please try again."); } } }, "json"); return false; }); }); //hides contact form labels when a field gets focus function initOverLabels () { if (!document.getElementById) return; var labels, id, field; labels = document.getElementsByTagName('label'); for (var i = 0; i < labels.length; i++) { if (labels[i].className == 'overlabel') { id = labels[i].htmlFor || labels[i].getAttribute('for'); if (!id || !(field = document.getElementById(id))) { continue; } labels[i].className = 'overlabel-apply'; if (field.value !== '') { hideLabel(field.getAttribute('id'), true); } field.onfocus = function () { hideLabel(this.getAttribute('id'), true); }; field.onblur = function () { if (this.value === '') { hideLabel(this.getAttribute('id'), false); } }; labels[i].onclick = function () { var id, field; id = this.getAttribute('for'); if (id && (field = document.getElementById(id))) { field.focus(); } }; } } }; function hideLabel(field_id, hide) { var field_for; var labels = document.getElementsByTagName('label'); for (var i = 0; i < labels.length; i++) { field_for = labels[i].htmlFor || labels[i].getAttribute('for'); if (field_for == field_id) { labels[i].style.textIndent = (hide) ? '-1000px' : '0px'; return true; } } } window.onload = function () { setTimeout(initOverLabels, 50); }; </script> <?php if (function_exists('get_option_tree')) { $precision_font_family_1 = get_option_tree('precision_font_family_1'); ?> <link href='http://fonts.googleapis.com/css?family=<?php echo $precision_font_family_1; ?>' rel='stylesheet' type='text/css'> <?php } ?> <style> h1, h2 { font-family:<?php echo $precision_font_family_1; ?>; } </style> </head> <body> <div id="wrapper"> <div id="innerleft"> <div id="header"> <?php if (function_exists('get_option_tree')) { $site_logo = get_option_tree('precision_site_logo'); ?> <a href="/" title="<?php bloginfo('name');?>"><img src="<?php echo $site_logo; ?>" alt="<?php bloginfo('name');?>" /></a> <?php } ?> </div><!--end header--> <?php if (function_exists('get_option_tree')) { $precision_slideshow_image = get_option_tree('precision_slideshow_image'); } ?> <ul id="nav"><!--Navigation--> <?php //instead of using wp_nav_menu, we use wp_get_nav_menu_items so that we can store the data in array and re-use it again //wp_nav_menu(array('theme_location' => 'precision-main-menu', 'container' => 'false')); $slt_menuItems = wp_get_nav_menu_items( "precision-main-menu" ); $menusItems = array(); foreach ($slt_menuItems as $slt_menuItem) { $page_title = $slt_menuItem->title; $menuItem = new stdClass; $menuItem->title = $page_title; $menuItem->page_id = $slt_menuItem->object_id; $menusItems[] = $menuItem; ?> <li id="<?php echo strtolower($page_title); ?>nav"><a href="#<?php echo strtolower($page_title); ?>"><?php echo $page_title; ?></a></li> <?php } ?> </ul> <div id="socialMedia"> <ul class="social"> <?php if (function_exists('get_option_tree')) { $twitter_link = get_option_tree('precision_twitter_link'); $facebook_link = get_option_tree('precision_facebook_link'); $gplus_link = get_option_tree('precision_gplus_link'); $delicious_link = get_option_tree('precision_delicious_link'); $flickr_link = get_option_tree('precision_flickr_link'); $vimeo_link = get_option_tree('precision_vimeo_link'); $youtube_link = get_option_tree('precision_youtube_link'); $linkedin_link = get_option_tree('precision_linkedin_link'); ?> <!-- start linkedin icon --> <?php if($linkedin_link != ''){ ?> <li><a href="<?php echo $linkedin_link;?>" title="Follow <?php bloginfo('name'); ?> on Linkedin"><img src="<?php echo get_template_directory_uri();?>/images/social-icons/linkedin.png" width="49" height="64" alt="<?php bloginfo('name'); ?> Linkedin"/></a><li> <?php } ?> <!-- end linkedin icon --> <!--start twitter icon--> <?php if ($twitter_link != '') { ?> <li><a href="<?php echo $twitter_link; ?>" title="Follow <?php bloginfo('name'); ?> on Twitter"><img src="<?php echo get_template_directory_uri(); ?>/images/social-icons/twitter.png" width="49" height="64" alt="<?php bloginfo('name'); ?> Twitter" /></a></li> <?php } ?> <!--end twitter icon--> <!--start facebook icon--> <?php if ($facebook_link != '') { ?> <li><a href="<?php echo $facebook_link; ?>" title="Follow <?php bloginfo('name'); ?> on Facebook"><img src="<?php echo get_template_directory_uri(); ?>/images/social-icons/facebook.png" width="49" height="64" alt="<?php bloginfo('name'); ?> Facebook" /></a></li> <?php } ?> <!--end facebook icon--> <!--start google plus icon--> <?php if ($gplus_link != '') { ?> <li><a href="<?php echo $gplus_link; ?>"><img src="<?php echo get_template_directory_uri(); ?>/images/social-icons/google_plus.png" width="16" height="16" alt="google+" /></a></li> <?php } ?> <!--end google plus icon--> <!--start delicious icon--> <?php if ($delicious_link != '') { ?> <li><a href="<?php echo $delicious_link; ?>"><img src="<?php echo get_template_directory_uri(); ?>/images/social-icons/delicious.png" width="16" height="16" alt="delicious" /></a></li> <?php } ?> <!--end delicious icon--> <!--start flickr icon--> <?php if ($flickr_link != '') { ?> <li><a href="<?php echo $flickr_link; ?>"><img src="<?php echo get_template_directory_uri(); ?>/images/social-icons/flickr.png" width="16" height="16" alt="flickr" /></a></li> <?php } ?> <!--end flickr icon--> <!--start vimeo icon--> <?php if ($vimeo_link != '') { ?> <li><a href="<?php echo $vimeo_link; ?>"><img src="<?php echo get_template_directory_uri(); ?>/images/social-icons/vimeo.png" width="16" height="16" alt="vimeo" /></a></li> <?php } ?> <!--end vimeo icon--> <!--start youtube icon--> <?php if ($youtube_link != '') { ?> <li><a href="<?php echo $youtube_link; ?>"><img src="<?php echo get_template_directory_uri(); ?>/images/social-icons/youtube.png" width="16" height="16" alt="youtube" /></a></li> <?php } ?> <!--end youtube icon--> <?php } ?> </ul> </div> </div><!--end innerleft--> <div id="innerright"> <?php if (function_exists('get_option_tree')) { $precision_home_page_option = get_option_tree('precision_home_page'); $precision_home_page = strtolower(get_the_title($precision_home_page_option)); if ($precision_home_page == '') { $precision_home_page = 'home'; } $precision_contact_page_option = get_option_tree('precision_contact_page'); $precision_contact_page = strtolower(get_the_title($precision_contact_page_option)); if ($precision_contact_page == '') { $precision_contact_page = 'contact'; } } foreach ($menusItems as $menuItem) { ?> <div id="<?php echo strtolower($menuItem->title); ?>" class="page"> <?php if (strtolower($menuItem->title) == $precision_home_page) { ?> <div id="homeslides"> <?php $page_data = get_page($menuItem->page_id); $content = apply_filters('the_content', $page_data->post_content); echo $content; ?> </div><!-- end home slides --> <?php } else { ?> <div class="verticalline"> <div class="scrollprevnext"></div> </div> <div class="pageheader"> <h3><span><?php echo substr($menuItem->title, 0, 1); ?></span><?php echo substr($menuItem->title, 1); ?></h3> </div><!--end pageheader --> <?php $classes = ''; if (strtolower($menuItem->title) == $precision_contact_page) { ?> <div id="<?php echo strtolower($menuItem->title); ?>scroller"> <?php $page_data = get_page($menuItem->page_id); $content = apply_filters('the_content', $page_data->post_content); echo $content; ?> </div><!--end v scroll inner--> <?php } else { $classes = 'scrollerenabledpage'; ?> <div id="<?php echo strtolower($menuItem->title); ?>scroller" class="<?php echo $classes; ?>"> <?php $page_data = get_page($menuItem->page_id); $content = apply_filters('the_content', $page_data->post_content); echo $content; ?> </div><!--end v scroll inner--> <?php } } ?> </div><!-- end page --> <?php } ?> </div><!--end innerright--> <div id="footer"> <p>&copy; <a href="/"><?php bloginfo('name');?></a> | <?php echo date('Y');?></p> </div> </div><!--end wrapper--> </div> <!--Live Preview--> </body> </html>

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  • Streamed mp3 only plays for 1 second

    - by angel6
    Hi, I'm using the plaympeg.c (modified) code of smpeg as a media player. I've got ffserver running as a streaming server. I'm a streaming an mp3 file over http. But when I run plaympeg.c, it plays the streamed file only for a second. When I run plaympeg again, it starts off from where it left and plays for 1 second. Does anyone know why this happens an how to fix it? I've tested it out on WMP and it plays the entire file in one go. So, i guess it's not a problem with the streaming or ffserver.conf include include include include /* #ifdef unix */ include include include include include include include define NET_SUPPORT /* General network support */ define HTTP_SUPPORT /* HTTP support */ ifdef NET_SUPPORT include include include include endif include "smpeg.h" ifdef NET_SUPPORT int tcp_open(char * address, int port) { struct sockaddr_in stAddr; struct hostent * host; int sock; struct linger l; memset(&stAddr,0,sizeof(stAddr)); stAddr.sin_family = AF_INET ; stAddr.sin_port = htons(port); if((host = gethostbyname(address)) == NULL) return(0); stAddr.sin_addr = *((struct in_addr *) host-h_addr_list[0]) ; if((sock = socket(AF_INET, SOCK_STREAM, IPPROTO_TCP)) < 0) return(0); l.l_onoff = 1; l.l_linger = 5; if(setsockopt(sock, SOL_SOCKET, SO_LINGER, (char*) &l, sizeof(l)) < 0) return(0); if(connect(sock, (struct sockaddr *) &stAddr, sizeof(stAddr)) < 0) return(0); return(sock); } ifdef HTTP_SUPPORT int http_open(char * arg) { char * host; int port; char * request; int tcp_sock; char http_request[1024]; char c; printf("\nin http_open passed parameter = %s\n",arg); /* Check for URL syntax */ if(strncmp(arg, "http://", strlen("http://"))) return(0); /* Parse URL */ port = 80; host = arg + strlen("http://"); if((request = strchr(host, '/')) == NULL) return(0); request++ = 0; if(strchr(host, ':') != NULL) / port is specified */ { port = atoi(strchr(host, ':') + 1); *strchr(host, ':') = 0; } /* Open a TCP socket */ if(!(tcp_sock = tcp_open(host, port))) { perror("http_open"); return(0); } /* Send HTTP GET request */ sprintf(http_request, "GET /%s HTTP/1.0\r\n" "User-Agent: Mozilla/2.0 (Win95; I)\r\n" "Pragma: no-cache\r\n" "Host: %s\r\n" "Accept: /\r\n" "\r\n", request, host); send(tcp_sock, http_request, strlen(http_request), 0); /* Parse server reply */ do read(tcp_sock, &c, sizeof(char)); while(c != ' '); read(tcp_sock, http_request, 4*sizeof(char)); http_request[4] = 0; if(strcmp(http_request, "200 ")) { fprintf(stderr, "http_open: "); do { read(tcp_sock, &c, sizeof(char)); fprintf(stderr, "%c", c); } while(c != '\r'); fprintf(stderr, "\n"); return(0); } return(tcp_sock); } endif endif void update(SDL_Surface *screen, Sint32 x, Sint32 y, Uint32 w, Uint32 h) { if ( screen-flags & SDL_DOUBLEBUF ) { SDL_Flip(screen); } } /* Flag telling the UI that the movie or song should be skipped */ int done; void next_movie(int sig) { done = 1; } int main(int argc, char *argv[]) { int use_audio, use_video; int fullscreen; int scalesize; int scale_width, scale_height; int loop_play; int i, pause; int volume; Uint32 seek; float skip; int bilinear_filtering; SDL_Surface *screen; SMPEG *mpeg; SMPEG_Info info; char *basefile; SDL_version sdlver; SMPEG_version smpegver; int fd; char buf[32]; int status; printf("\nchecking command line options "); /* Get the command line options */ use_audio = 1; use_video = 1; fullscreen = 0; scalesize = 1; scale_width = 0; scale_height = 0; loop_play = 0; volume = 100; seek = 0; skip = 0; bilinear_filtering = 0; fd = 0; for ( i=1; argv[i] && (argv[i][0] == '-') && (argv[i][1] != 0); ++i ) { if ( strcmp(argv[i], "--fullscreen") == 0 ) { fullscreen = 1; } else if ((strcmp(argv[i], "--seek") == 0)||(strcmp(argv[i], "-S") == 0)) { ++i; if ( argv[i] ) { seek = atol(argv[i]); } } else if ((strcmp(argv[i], "--volume") == 0)||(strcmp(argv[i], "-v") == 0)) { ++i; if (i >= argc) { fprintf(stderr, "Please specify volume when using --volume or -v\n"); return(1); } if ( argv[i] ) { volume = atoi(argv[i]); } if ( ( volume < 0 ) || ( volume 100 ) ) { fprintf(stderr, "Volume must be between 0 and 100\n"); volume = 100; } } else { fprintf(stderr, "Warning: Unknown option: %s\n", argv[i]); } } printf("\nuse video = %d, use audio = %d\n",use_video, use_audio); printf("\ngoing to check input parameters\n"); if defined(linux) || defined(FreeBSD) /* Plaympeg doesn't need a mouse */ putenv("SDL_NOMOUSE=1"); endif /* Play the mpeg files! */ status = 0; for ( ; argv[i]; ++i ) { /* Initialize SDL */ if ( use_video ) { if ((SDL_Init(SDL_INIT_VIDEO) < 0) || !SDL_VideoDriverName(buf, 1)) { fprintf(stderr, "Warning: Couldn't init SDL video: %s\n", SDL_GetError()); fprintf(stderr, "Will ignore video stream\n"); use_video = 0; } printf("\ninitialised video\n"); } if ( use_audio ) { if ((SDL_Init(SDL_INIT_AUDIO) < 0) || !SDL_AudioDriverName(buf, 1)) { fprintf(stderr, "Warning: Couldn't init SDL audio: %s\n", SDL_GetError()); fprintf(stderr, "Will ignore audio stream\n"); use_audio = 0; } } /* Allow Ctrl-C when there's no video output */ signal(SIGINT, next_movie); printf("\nchecking defined supports\n"); /* Create the MPEG stream */ ifdef NET_SUPPORT printf("\ndefined NET_SUPPORT\n"); ifdef HTTP_SUPPORT printf("\ndefined HTTP_SUPPORT\n"); /* Check if source is an http URL */ printf("\nabout to call http_open\n"); printf("\nhere we go\n"); if((fd = http_open(argv[i])) != 0) mpeg = SMPEG_new_descr(fd, &info, use_audio); else endif endif { if(strcmp(argv[i], "-") == 0) /* Use stdin for input */ mpeg = SMPEG_new_descr(0, &info, use_audio); else mpeg = SMPEG_new(argv[i], &info, use_audio); } if ( SMPEG_error(mpeg) ) { fprintf(stderr, "%s: %s\n", argv[i], SMPEG_error(mpeg)); SMPEG_delete(mpeg); status = -1; continue; } SMPEG_enableaudio(mpeg, use_audio); SMPEG_enablevideo(mpeg, use_video); SMPEG_setvolume(mpeg, volume); /* Print information about the video */ basefile = strrchr(argv[i], '/'); if ( basefile ) { ++basefile; } else { basefile = argv[i]; } if ( info.has_audio && info.has_video ) { printf("%s: MPEG system stream (audio/video)\n", basefile); } else if ( info.has_audio ) { printf("%s: MPEG audio stream\n", basefile); } else if ( info.has_video ) { printf("%s: MPEG video stream\n", basefile); } if ( info.has_video ) { printf("\tVideo %dx%d resolution\n", info.width, info.height); } if ( info.has_audio ) { printf("\tAudio %s\n", info.audio_string); } if ( info.total_size ) { printf("\tSize: %d\n", info.total_size); } if ( info.total_time ) { printf("\tTotal time: %f\n", info.total_time); } /* Set up video display if needed */ if ( info.has_video && use_video ) { const SDL_VideoInfo *video_info; Uint32 video_flags; int video_bpp; int width, height; /* Get the "native" video mode */ video_info = SDL_GetVideoInfo(); switch (video_info->vfmt->BitsPerPixel) { case 16: case 24: case 32: video_bpp = video_info->vfmt->BitsPerPixel; break; default: video_bpp = 16; break; } if ( scale_width ) { width = scale_width; } else { width = info.width; } width *= scalesize; if ( scale_height ) { height = scale_height; } else { height = info.height; } height *= scalesize; video_flags = SDL_SWSURFACE; if ( fullscreen ) { video_flags = SDL_FULLSCREEN|SDL_DOUBLEBUF|SDL_HWSURFACE; } video_flags |= SDL_ASYNCBLIT; video_flags |= SDL_RESIZABLE; screen = SDL_SetVideoMode(width, height, video_bpp, video_flags); if ( screen == NULL ) { fprintf(stderr, "Unable to set %dx%d video mode: %s\n", width, height, SDL_GetError()); continue; } SDL_WM_SetCaption(argv[i], "plaympeg"); if ( screen->flags & SDL_FULLSCREEN ) { SDL_ShowCursor(0); } SMPEG_setdisplay(mpeg, screen, NULL, update); SMPEG_scaleXY(mpeg, screen->w, screen->h); } else { SDL_QuitSubSystem(SDL_INIT_VIDEO); } /* Set any special playback parameters */ if ( loop_play ) { SMPEG_loop(mpeg, 1); } /* Seek starting position */ if(seek) SMPEG_seek(mpeg, seek); /* Skip seconds to starting position */ if(skip) SMPEG_skip(mpeg, skip); /* Play it, and wait for playback to complete */ SMPEG_play(mpeg); done = 0; pause = 0; while ( ! done && ( pause || (SMPEG_status(mpeg) == SMPEG_PLAYING) ) ) { SDL_Event event; while ( use_video && SDL_PollEvent(&event) ) { switch (event.type) { case SDL_VIDEORESIZE: { SDL_Surface *old_screen = screen; SMPEG_pause(mpeg); screen = SDL_SetVideoMode(event.resize.w, event.resize.h, screen->format->BitsPerPixel, screen->flags); if ( old_screen != screen ) { SMPEG_setdisplay(mpeg, screen, NULL, update); } SMPEG_scaleXY(mpeg, screen-w, screen-h); SMPEG_pause(mpeg); } break; case SDL_KEYDOWN: if ( (event.key.keysym.sym == SDLK_ESCAPE) || (event.key.keysym.sym == SDLK_q) ) { // Quit done = 1; } else if ( event.key.keysym.sym == SDLK_RETURN ) { // toggle fullscreen if ( event.key.keysym.mod & KMOD_ALT ) { SDL_WM_ToggleFullScreen(screen); fullscreen = (screen-flags & SDL_FULLSCREEN); SDL_ShowCursor(!fullscreen); } } else if ( event.key.keysym.sym == SDLK_UP ) { // Volume up if ( volume < 100 ) { if ( event.key.keysym.mod & KMOD_SHIFT ) { // 10+ volume += 10; } else if ( event.key.keysym.mod & KMOD_CTRL ) { // 100+ volume = 100; } else { // 1+ volume++; } if ( volume 100 ) volume = 100; SMPEG_setvolume(mpeg, volume); } } else if ( event.key.keysym.sym == SDLK_DOWN ) { // Volume down if ( volume 0 ) { if ( event.key.keysym.mod & KMOD_SHIFT ) { volume -= 10; } else if ( event.key.keysym.mod & KMOD_CTRL ) { volume = 0; } else { volume--; } if ( volume < 0 ) volume = 0; SMPEG_setvolume(mpeg, volume); } } else if ( event.key.keysym.sym == SDLK_PAGEUP ) { // Full volume volume = 100; SMPEG_setvolume(mpeg, volume); } else if ( event.key.keysym.sym == SDLK_PAGEDOWN ) { // Volume off volume = 0; SMPEG_setvolume(mpeg, volume); } else if ( event.key.keysym.sym == SDLK_SPACE ) { // Toggle play / pause if ( SMPEG_status(mpeg) == SMPEG_PLAYING ) { SMPEG_pause(mpeg); pause = 1; } else { SMPEG_play(mpeg); pause = 0; } } else if ( event.key.keysym.sym == SDLK_RIGHT ) { // Forward if ( event.key.keysym.mod & KMOD_SHIFT ) { SMPEG_skip(mpeg, 100); } else if ( event.key.keysym.mod & KMOD_CTRL ) { SMPEG_skip(mpeg, 50); } else { SMPEG_skip(mpeg, 5); } } else if ( event.key.keysym.sym == SDLK_LEFT ) { // Reverse if ( event.key.keysym.mod & KMOD_SHIFT ) { } else if ( event.key.keysym.mod & KMOD_CTRL ) { } else { } } else if ( event.key.keysym.sym == SDLK_KP_MINUS ) { // Scale minus if ( scalesize > 1 ) { scalesize--; } } else if ( event.key.keysym.sym == SDLK_KP_PLUS ) { // Scale plus scalesize++; } else if ( event.key.keysym.sym == SDLK_f ) { // Toggle filtering on/off if ( bilinear_filtering ) { SMPEG_Filter *filter = SMPEGfilter_null(); filter = SMPEG_filter( mpeg, filter ); filter-destroy(filter); bilinear_filtering = 0; } else { SMPEG_Filter *filter = SMPEGfilter_bilinear(); filter = SMPEG_filter( mpeg, filter ); filter-destroy(filter); bilinear_filtering = 1; } } break; case SDL_QUIT: done = 1; break; default: break; } } SDL_Delay(1000/2); } SMPEG_delete(mpeg); } SDL_Quit(); if defined(HTTP_SUPPORT) if(fd) close(fd); endif return(status); }

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  • Planning Database as a Service Implementation Project

    - by Nilesh Agrawal
    People, process and planning are the three key elements to success in a private cloud journey. Some common questions i hear from field/customers often relates to tasks involved in setting up Database-as-a-Service(DBaaS) using Oracle Enterprise Manager 12c from scratch and how these tasks are mapped to current IT roles and responsibilities - overall list of activities that needs to be performed to setup and achieve DBaaS and who does what during the implementation process.In terms of roles, responsibilities and users, you will map to these categories Project Manager is responsible for working with all stakeholders, project team and coordinating in planning and delivering DBaaS implementation project EM Admin sets ups Cloud management infrastructure and is responsible for overall EM 12c installation/configuration and Administration Cloud Admins are responsible for managing the Cloud infrastructure(Servers, Network, Storage) and related Administration SSA Admins or Cloud DBAs are responsible for Self Service portal setup, managing quotas, policies, target DBs S/W provisioning/ongoing Administration SSA Users or End users of Cloud who actually requests for DB instances to be rapidly provisioned on-demand from Self Service portal Here is a sample Work-breakdown structure(WBS) listing down tasks involved and with individual owners mapped. Note - we have all type of use cases covered in the plan (DBCA, RMAN, Schema as a Service, Snap Clone) and you can pick up any or mix or all of these tasks in your plan depending on your use cases and requirements for implementing DBaaS - Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; 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mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}  Activity Description  Owner Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A. Initiation and Startup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine scope of implementation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine and document scope of DBaaS Cloud implementation together with customer and end users. Determine requirements and goals. Introduction meeting implementation team. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management on throughout all phases of the implementation Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define High availability Needs Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine the level of High availability required Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake meeting; Infrastructure requirements (Hardware, OS, network/firewall, s/w requirement) for cloud setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake meeting; Monitoring /Reporting/Alerting requirement. User/Roles/Groups/Rules model Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deliver implementation plan Document requirements and goals. Document required functional and technical configuration. Build architecture Diagram. Update estimate planning based on implementation plan. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} B. Infrastructure Setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Plan EM12c compatible hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Operating system installation (OREL) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of certified OS platform [Refer Certify on MOS] Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Network configuration of hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} General network configuration of hardware systems I.e. TCP/IP, routing, NTP, firewall access, SSH, HTTP and HTTPS access. Set up network access between systems and work place of end users. Optionally implementation of remote access Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} C. Production EM 12c Cloud Control Installation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install of Oracle Database 11gR2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of Oracle Database 11gR2 for Repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control Release 2 Update 1 and latest PSU Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control OMS/Agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review HA, Security, Sizing Best practices Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As per EM 12c Admin guide EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review recommended patches Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} latest PSU and DBaaS patches as per MOS Note 1549855.1 EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} D. Setting up High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Repository For High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Enable Repository as per database high availability best practices. Configure Standby database @ DR site for EM cloud control repository. Configure repository database as RAC database with 2 or more nodes Configure OMS for RAC/standby repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure OMS for High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring OMS for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Agents for High availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring Agents for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test failover strategy Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test the Repository and OMS failover to standby site EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup backups Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup back ups for Repository, OMS and agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} E. EM 12c Cloud Control Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining Roles and assigning users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Cloud, SSA Admin and SSA User roles and users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library for self update/plug-ins/cloud functionality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Self Update Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup self update to get new and updated capabilities when they become available between official releases EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup required plug-ins on OMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Application, Database, Chargeback and Capacity planning, Storage Management Framework (SMF) and Virtualization (VT) plug-ins are required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Customize SSA Login Page (Optional) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Self Service Portal to customize the login page (eg option to have company brand image/service provider and tenant brand) EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define/setup Notification methods Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup mail server for Notification. Setup email address for yourself and other administrators. Test and setup other notification methods if required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Add Host targets which are going to be used for Cloud Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Push Agents on Servers part of PaaS Infrastructure. Push plug-ins on hosts Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation. Setup Privilege delegation settings in Cloud Control. Setup named credential for cloud self service EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle RDBMS s/w on Hosts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add Oracle Home as target in EM12c - Refer to EM 12c Lifecycle Management Admin guide for DB provisioning details. Optional - If planning to use GI/RAC for cloud services, provision/configure GI/RAC Oracle Homes as targets in EM12cIn case of Exadata, Grid Infrastructure and RAC Database software is  already deployed on compute nodes via OneCommand from Oracle, so SSA  Administrator just needs to discover Oracle Homes and Listener as EM  targets. Databases will be created as and when users request for databases from cloud. SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Listener Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and add Oracle Database Listener as target in EM12c SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} F. Exadata Targets Monitoring Configuration in EM (Optional - in case DBaaS setup is on Exadata) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deploy Agents on compute nodes Deploy Agents on Exadata compute nodes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Discovery and Configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Specify host from which Exadata server is being discovered. Specify discovery parameters for Infiniband switches. Specify discovery parameters for associated subsystems, such as ILOM, KVM, Cisco switch. Complete discovery and confirm that all targets have been discovered. Verify that cell groups have been created for cells associated with each database. Verify the targets in the topology view of the Exadata Database Machine system. Navigate the topology and verify the configuration of the each of the targets in the Exadata Database Machine system. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Alerts, Metrics, Performance Monitoring and Actions Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} This use case will demonstrate the different alerts, metrics monitoring and actions available Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Database to Exadata drilldown and IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Demonstrate the ability to drill down from the database I/O to Exadata and then control the database I/O on Exadata using IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} G. DBaaS Functional configuration (RMAN, DBCA) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of Oracle homes. The Oracle homes should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configuring Request settings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure the database request settings by specifying when a request can be made, its duration and its retention period Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create DBCA/RMAN based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Profile that capture source database information as RMAN backup or DBCA template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create databases Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} H. Schema-as-a-Service Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Discover/Provision Oracle Database as Managed Target Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add source database and Databases where Schema is going to provisioned as targets in EM12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Schema export based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create a database provisioning profile using Export Schema objects Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision Schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle schema/service instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I. Snap Clone Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Register and Manage Storage servers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and setup ZFS/Netapp storage servers in EM 12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Snap Clone based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Provisioning Profile Using Snapshots Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create instances Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision using Snap Clone template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA user Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} J. Knowledge transfer Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Cloud setup demo/presentation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} session to deliver overview of the implemented system and usage Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} K. Delivery Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting initiated and organized by PM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery of final implementation rollout Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Update of implementation plan to reflect latest implementation changes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} L. Post implementation tasks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic health checks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Health check of the EM12c system, EMDiag Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; 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mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic Cloud infrastructure usage analysis Cloud infrastructure monitoring periodic basis and realigning quotas/policies and pool infrastructure with business priorities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Workshop for Administrators/end users Periodic training sessions for end users and Admins on DBaaS and EM 12c Monitoring/Administration capabilities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; 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font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Post implementation assistance Periodic reviews of Cloud and Management infrastructure and expansion planning with stakeholders and project  team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM/Cloud/SSA Admin Additional information - Video : Meet Growing IT Demand for Databases with Private DBaaS Private Cloud Setup and Administration guide Zero to Cloud Resource Center Schema as a Service for Extreme Consolidation  Delivering Database as a Service using Oracle Enterprise Manager 12c Best Practices for Database Consolidation in Private Clouds Demo - Oracle Cloud Management Demo - Setting up Database Clouds for Schema as a Service Oracle Database Resource Manager Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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