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  • Python script web service timeout

    - by Robert
    We have had a Python script running for many months now that simply scans through a directory of files, and posts each file to our web site via a web service call. The web site is also written in Python. For no apparent reason, this morning this script started throwing the following error: urllib2.URLError: <urlopen error (10060, 'Operation timed out')> The site itself is up and running just fine. There are no indications of any errors. The developer that was working on this site is no longer with us, and we do not have a strong Python developer on staff as we are moving away from that. Before I do an all nighter and rewrite this thing in C#, I wanted to see if anyone had any experience dealing with this issue. I do know that the script is connecting to a secure site (HTTPS), so I am not sure if something has come up with that, and I honestly dont know where to look to determine that. As I said before, the site itself isn't showing any signs of error, including SSL. Any thoughts?

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  • Multisite Enabling a Table

    - by Joe Fitzgibbons
    I am creating a table (table A) that will have a number of columns(of course) and there will be another table (table B) that holds metadata associated to rows in table A. I am working with a multi site implementation that has one database for the whole shabang. Rows in table A could belong to any number of sites but must belong to at least one. The problem I have is I am not sure what the best practice is for defining what site each row in table A belongs to. I want performance and scalability. There is no finite number of sites going forward. Rows in table A could belong to any number of sites in the future. Right now there are only 3. My initial thoughts are to have a primary site ID in Table A and then metadata in table B will have rows defining additional sites as needed. Another thought is to have a column in Table A for each site and it is a boolean as to wether it belongs to that site. Lastly I have thought about having another table to map rows in Table A to each site. What is the best way to associate rows in a table with any number of sites with performance and scalability in mind?

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  • Facebook Sponsored Results: Is It Getting Results?

    - by Mike Stiles
    Social marketers who like to focus on the paid aspect of the paid/earned hybrid Facebook represents may want to keep themselves aware of how the network’s new Sponsored Results ad product is performing. The ads, which appear when a user conducts a search from the Facebook search bar, have only been around a week or so. But the first statistics coming out of them are not bad. Marketer Nanigans says click-through rates on the Sponsored Results have been nearly 23 times better than regular Facebook ads. Some click-through rates have even gone over 3%. Just to give you some perspective, a TechCrunch article points out that’s the same kind of click-through rates that were being enjoyed during the go-go dot com boom of the 90’s. The average across the Internet in its entirety is now somewhere around .3% on a good day, so a 3% number should be enough to raise an eyebrow. Plus the cost-per-click price is turning up 78% lower than regular Facebook ads, so that should raise the other eyebrow. Marketers have gotten pretty used to being able to buy ads against certain keywords. Most any digital property worth its salt that sells ads offers this, and so does Facebook with its Sponsored Results product. But the unique prize Facebook brings to the table is the ability to also buy based on demographic and interest information gleaned from Facebook user profiles. With almost 950 million logging in, this is exactly the kind of leveraging of those users conventional wisdom says is necessary for Facebook to deliver on its amazing potential. So how does the Facebook user fit into this? Notorious for finding out exactly where sponsored marketing messages are appearing and training their eyeballs to avoid those areas, will the Facebook user reject these Sponsored Results? Well, Facebook may have found an area in addition to the News Feed where paid elements can’t be avoided and will be tolerated. If users want to read their News Feed, and they do, they’re going to see sponsored posts. Likewise, if they want to search for friends or Pages, and they do, they’re going to see Sponsored Results. The paid results are clearly marked as such. As long as their organic search results are not tainted or compromised, they will continue using search. But something more is going on. The early click-through rate numbers say not only do users not mind seeing these Sponsored Results, they’re finding them relevant enough to click on. And once they click, they seem to be liking what they find, with a reported 14% higher install rate than Marketplace Ads. It’s early, and obviously the jury is still out. But this is a new social paid marketing opportunity that’s well worth keeping an eye on, and that may wind up hitting the trifecta of being effective for the platform, the consumer, and the marketer.

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  • Indian government department have more unsecure website then others.

    - by Anirudha
    Originally posted on: http://geekswithblogs.net/anirugu/archive/2013/10/26/indian-government-department-have-more-unsecure-website-then-others.aspxOne of my friend share his college experience with me. He is not related with computer science. One day he told me that Ankia Fadia come to their college. In front of many student he show how to hack BSNL website by tricks. he break the flow how BSNL site work. I have told them BSNL is one of the most unsecure website of India   If you logged-in to website maybe it’s run in few seconds but sometime it run in 58 minute. OK this is not grammar mistake 58 minute is less then 1 hour. This means open a tab and put the link to open. it will open in hours. If you are using IE8, Chrome and Firefox you will be forced to use IE7 or downgrade. I simply use Ie7 mode in IE for make it work. This happen because they use something that is called DynaTrace. This site is most unsecure. now guess how !   Suppose my username is xyz and password is abc. How I can reset the password I simply go to website and in their site when I do reset my password he told me to fill password and password will not worked here.you can use here password here to reset my password. Remember that username are different then broadband username and password. Suppose if I want to reset your password I simply need to know your broadband username and I can reset it myself. I just logged in with my username and when I open the page for reset password I can fill your bb username and password will work here. I have not tried this. the broadband username can easily guess. this is depend on same way how people’s broandband username made. IS this Safe ? Nope, There are many thing on the site which make me feel that is 1900 century website. They still lived in popup life.  These site are nothing but a crap. not work most of time and when work it’s run too slowly.

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  • Sites To Download Free eBooks For Kindle

    - by Gopinath
    Amazon Kindle is the top selling gadget of this holiday season and many of you would have received it as a gift. For those who got a Amazon Kindle here are few websites that offer free eBooks to fulfil reading appetite at no cost. 1. Free Kindle Books – Amazon Website – This page on Amazon lists nice collection of free books available for Kindle that includes Serial by Jack Kiborn, The Wild’s Call by Jeri Smith, Star Wars by John Jackson MIller and several other books from a list of 40 books. 2. Project Gutenberg: This site as 33,000 + free books that not work let you read on Kindle but also on iPad, PCs and smart phones.  This site is very popular for free ebooks. 3. Google E-Bookstore: Google’s eBookStore has thousands of free ebooks for Kindle in their free books section. 4. Internet Archive: Here you find millions of rare print works that are especially useful for academic research. Multiple language books are also available for Kindle. 5. Open Library: This site is sort of Wikipedia for eBooks with over 20 million user-contributed books and magazines. They are all Kindle friendly. 6. ManyBooks.net: Nearly 30,000 titles, many of which have been pulled from Project Gutenberg. Has a good collection of little-known Creative Commons works. 7. Freebooks.com – the public domain section of this site contains many free ebooks that are perfect for your Kindle. 8. freecomputerbooks.com, freetechbooks.com and onlinecomputerbooks.com - if you are geek and looking for technology books, this is the site you should visit to grab free books. Image credit: bike/flickr This article titled,Sites To Download Free eBooks For Kindle, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Looking into ASP.Net MVC 4.0 Mobile Development - part 2

    - by nikolaosk
    In this post I will be continuing my discussion on ASP.Net MVC 4.0 mobile development. You can have a look at my first post on the subject here . Make sure you read it and understand it well before you move one reading the remaining of this post. I will not be writing any code in this post. I will try to explain a few concepts related to the MVC 4.0 mobile functionality. In this post I will be looking into the Browser Overriding feature in ASP.Net MVC 4.0. By that I mean that we override the user agent for a given user session. This is very useful feature for people who visit a site through a device and they experience the mobile version of the site, but what they really want is the option to be able to switch to the desktop view. "Why they might want to do that?", you might wonder.Well first of all the users of our ASP.Net MVC 4.0 application will appreciate that they have the option to switch views while some others will think that they will enjoy more the contents of our website with the "desktop view" since the mobile device they view our site has a quite large display.  Obviously this is only one site. These are just different views that are rendered.To put it simply, browser overriding lets our application treat requests as if they were coming from a different browser rather than the one they are actually from. In order to do that programmatically we must have a look at the System.Web.WebPages namespace and the classes in it. Most specifically the class BrowserHelpers. Have a look at the picture below   In this class we see some extension methods for HttpContext class.These methods are called extensions-helpers methods and we use them to switch to one browser from another thus overriding the current/actual browser. These APIs have effect on layout,views and partial views and will not affect any other ASP.Net Request.Browser related functionality.The overridden browser is stored in a cookie. Let me explain what some of these methods do. SetOverriddenBrowser() -  let us set the user agent string to specific value GetOverriddenBrowser() -  let us get the overridden value ClearOverriddenBrowser() -  let us remove any overridden user agent for the current request   To recap, in our ASP.Net MVC 4.0 applications when our application is viewed in our mobile devices, we can have a link like "Desktop View" for all those who desperately want to see the site with in full desktop-browser version.We then can specify a browser type override. My controller class (snippet of code) that is responsible for handling the switching could be something like that. public class SwitchViewController : Controller{ public RedirectResult SwitchView(bool mobile, string returnUrl){if (Request.Browser.IsMobileDevice == mobile)HttpContext.ClearOverriddenBrowser();elseHttpContext.SetOverriddenBrowser(mobile ? BrowserOverride.Mobile : BrowserOverride.Desktop);return Redirect(returnUrl);}} Hope it helps!!!!

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  • Keeping up with New Releases

    - by Jeremy Smyth
    You can keep up with the latest developments in MySQL software in a number of ways, including various blogs and other channels. However, for the most correct (if somewhat dry and factual) information, you can go directly to the source.  Major Releases  For every major release, the MySQL docs team creates and maintains a "nutshell" page containing the significant changes in that release. For the current GA release (whatever that is) you'll find it at this location: https://dev.mysql.com/doc/mysql/en/mysql-nutshell.html  At the moment, this redirects to the summary notes for MySQL 5.6. The notes for MySQL 5.7 are also available at that website, at the URL http://dev.mysql.com/doc/refman/5.7/en/mysql-nutshell.html, and when eventually that version goes GA, it will become the currently linked notes from the URL shown above. Incremental Releases  For more detail on each incremental release, you can have a look at the release notes for each revision. For MySQL 5.6, the release notes are stored at the following location: http://dev.mysql.com/doc/relnotes/mysql/5.6/en/ At the time I write this, the topmost entry is a link for MySQL 5.6.15. Each linked page shows the changes in that particular version, so if you are currently running 5.6.11 and are interested in what bugs were fixed in versions since then, you can look at each subsequent release and see all changes in glorious detail. One really clever thing you can do with that site is do an advanced Google search to find exactly when a feature was released, and find out its release notes. By using the preceding link in a "site:" directive in Google, you can search only within those pages for an entry. For example, the following Google search shows pages within the release notes that reference the --slow-start-timeout option:     site:http://dev.mysql.com/doc/relnotes/mysql/ "--slow-start-timeout" By running that search, you can see that the option was added in MySQL 5.6.5 and also rolled into MySQL 5.5.20.   White Papers Also, with each major release you can usually find a white paper describing what's new in that release. In MySQL 5.6 there was a "What's new" whitepaper at this location: http://www.mysql.com/why-mysql/white-papers/whats-new-mysql-5-6/ You'll find other white papers at: http://www.mysql.com/why-mysql/white-papers/ Search the page for "5.6" to see any papers dealing specificallly with that version.

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  • How to debug Infopath2010 using VS2010

    - by ybbest
    In InfoPath 2010 , you can only use VSTO to write code for your form. However , when you try to debug you will see no attach to process option in the VSTO Project. In order to debug your InfoPath form , you have to do the following steps and debug using Visual Studio 2010. However , if you are not using InfoPath form services with SharePoint2010 and only using InfoPath Filler , you can see how to debug here. 1. You need to go to VSTO Project properties >> Build >> Advanced option >> Set the debug info to Full. (As shown below.) 2.Republish your form,this will rebuild your VSTO Project using the new build configurations. 3. Deploy the infopath form from the central admin and activate your form template to a site collection. If you have already deployed the form before , you need to do some clean up steps :     a.Delete all the infopath forms from the form library where you use your infopath form template as a content type     b.Remove the contentType from this form library     c.Deactivate the contype feature from the site collection features.     d.Delete the infopath form template from the central admin     e.Upload the new form template from from the central admin , you need to uncheck Upgrade the form template if it already exists     f.Activate the form template to the site collection and asscociate the contentType with your form library again. If the Above steps does not work , you need to delete the site collection and create a new one. 4. Open the FormCode.cs file you would like to debug in Visual studio 2010(just the file not the whole project),attach the w3wp.exe processes and set a breakpoint in the FormEvents_Loading event. Now if you add a new form to the form liabrary , the breakpoint should be hit.(See screenshot below) As mentioned above , if it does not hit.You might need to delete the site collection and create a new one.Delete the form template and reupload it again remember to uncheck Upgrade the form template if it already exists .Then you should be able to debug your infopath form.I do not see why debugging in InfoPath2010 is so much harder,but here we go.Happy SharePointing and InfoPathing .

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  • Remove Clutter from the Opera Speed Dial Page

    - by Asian Angel
    Do you want to clean up the Speed Dial page in Opera so that only the thumbnails are visible? Today we show you a couple of tweaks that will make it happen. Speed Dial Page The search bar and text at the bottom take up room and add clutter to the look and feel of Opera’s Speed Dial page. Changing the Settings Two small tweaks to the config settings will clean it all up. To get started type opera:config into the address bar and press enter. Type “speed” into the quick find bar and look for the Speed Dial State entry. Change the 1 to 2 and click save. You will see the following message concerning the changes…click OK. Next type “search” into the quick find bar and look for the Speed Dial Search Type entry. Remove all of the text in the blank and click save. Once again you will see a message about the latest change that you have made. At this point you may need to restart Opera for both changes to take full effect. There will be a noticeable difference in how the Speed Dial page looks afterwards and is much cleaner without the Search bar and text field. You will also still be able to access the right click context menu just like before. Conclusion If you have been looking to get a cleaner and less cluttered Speed Dial page in Opera, then these two little hacks will get the job done! Similar Articles Productive Geek Tips Set the Speed Dial as the Opera Startup PageReplace Google Chrome’s New Tab Page with Speed DialSpeed up Windows Vista Start Menu Search By Limiting ResultsBlank New Tab Quick-Fix for Google ChromeMonitor and Control Memory Usage in Google Chrome TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Backup Outlook 2010 Daily Motivator (Firefox) FetchMp3 Can Download Videos & Convert Them to Mp3 Use Flixtime To Create Video Slideshows Creating a Password Reset Disk in Windows Bypass Waiting Time On Customer Service Calls With Lucyphone

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  • Do we need to adopt a black-box asset our project is inheriting from its predecessor?

    - by Tom Anderson
    Our client has an eCommerce site which was developed by an in-house team, and is now showing its age. I work for a firm brought in as external contractors to build a replacement. Part of the current site is a Flash viewer applet which displays media about the product - zoom-able images, 360-degree views, movies, and so on. We need to show the same media the current site does, so we are simply reusing the viewer. The viewer is embedded on a page in the usual way, and told what media to show by means of an XML file it loads from our server, which is pretty simple for us to generate. We've got this working; it was pretty straightforward. But what else do we need to do? The thing is, as far as we're concerned, the viewer is a binary blob which is served from the client's content-distribution network. We embed it, feed it some XML, and it does its job, but we have no power over its internals. It's completely opaque to us - a black box. We can use it to do what it does, but we can't change it, so if we ever need to do something different, we're stuffed. We're building this site for the client, and when we're done, we'll hand it over for them to maintain. We won't be doing the maintenance ourselves. There's a small team within the client who are working as part of our team, and who will be the ones doing the maintenance. That team only includes one person from the team that built the old site, and it's not someone who knows the image viewer. The people who do know the image viewer are not slated to join our team when our system replaces theirs - they'll be moved to other projects. The documentation on the viewer is extremely thin, and as far as i know doesn't cover the internals at all. My worry is that if someone doesn't take some positive action, all knowledge of the internal workings of the viewer - even down to where the source code for it is - will be lost. It's possible it already has been. Is this something to worry about? If so, whose job is it to worry about it? What should they do about it once they've got worried?

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  • Using Network load balancing to distribute load for SharePoint2010 – Part3 of building my own development SharePoint2010 Farm

    - by ybbest
    Part1 of building my own development SharePoint2010 Farm Part2 of building my own development SharePoint2010 Farm Part3 of building my own development SharePoint2010 Farm In my last post, I have installed SharePoint2010 in one of the server (WFE One) and configured using the OOB SharePoint configuration wizard. In this post I will show you how to use OOB windows network load balancing to distribute load for SharePoint2010 site. 1. Install SharePoint in another server WFE Two (you can follow the steps in my last post), but instead of choosing create new Farm, you need to select “connect to existing farm” this time. 2. Click next then click retrieve database names button and select the farm configuration database. 3. Click next and enter the passphrase you specified when you first installed the SharePoint Farm. 4. Click the advanced settings and select Use this machine to host the web site. 5. Click OK to finish the configurations 6. Next, Install NLB in the two WFE (web front end) SharePoint servers 7. Configure NLB to create the cluster. Go to Start—Administrative Tools—Network Load Balancing Manager 8. Right-click the Network Load Balancing Clusters Node and select New Cluster. 9. Type in the host name that is to be part of the new cluster. 10. Type in the IP address for the cluster. 11. Select the Multicast for this cluster.(The default one is Unicast) 12. You can configure the Port Rules for the clustering , but I will leave the default here. 13. Add another WEF to the cluster. 14. Type in the host name that is to be part of the new cluster. 15. Set the Priority to 2. 16. Click Next to complete the cluster setup. 17. Create an entry in the DNS for the new cluster. 18. Add the binding to the IIS site in the IIS Manager 19. Change the Alternate access mapping for you default site collection from http://sp2010wefone to http://team 20. Browse to http://Team , you will be redirected to the SharePoint site.

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  • Gettings Terms asscoiated to a Specific list item

    - by Gino Abraham
    I had a fancy requirement where i had to get all tags associated to a document set in a document library. The normal tag could webpart was not working when i add it to the document set home page, so planned a custom webpart. Was checking in net to find a straight forward way to achieve this, but was not lucky enough to get something. Since i didnt get any samples in net, i looked into Microsoft.Sharerpoint.Portal.Webcontrols and found a solution.The socialdataframemanager control in 14Hive/Template/layouts/SocialDataFrame.aspx directed me to the solution. You can get the dll from ISAPI folder. Following Code snippet can get all Terms associated to the List Item given that you have list name and id for the list item. using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.SharePoint; using Microsoft.Office.Server.SocialData; namespace TagChecker { class Program { static void Main(string[] args) { // Your site url string siteUrl = http://contoso; // List Name string listName = "DocumentLibrary1"; // List Item Id for which you want to get all terms int listItemId = 35; using (SPSite site = new SPSite(siteUrl)) { using(SPWeb web = site.OpenWeb()) { SPListItem listItem = web.Lists[listName].GetItemById(listItemId); string url = string.Empty; // Based on the list type the url would be formed. Code Sniffed from Micosoft dlls :) if (listItem.ParentList.BaseType == SPBaseType.DocumentLibrary) { url = listItem.Web.Url.TrimEnd(new char[] { '/' }) + "/" + listItem.Url.TrimStart(new char[] { '/' }); } else if (SPFileSystemObjectType.Folder == listItem.FileSystemObjectType) { url = listItem.Web.Url.TrimEnd(new char[] { '/' }) + "/" + listItem.Folder.Url.TrimStart(new char[] { '/' }); } else { url = listItem.Web.Url.TrimEnd(new char[] { '/' }) + "/" + listItem.ParentList.Forms[PAGETYPE.PAGE_DISPLAYFORM].Url.TrimStart(new char[] { '/' }) + "?ID=" + listItem.ID.ToString(); } SPServiceContext serviceContext = SPServiceContext.GetContext(site); Uri uri = new Uri(url); SocialTagManager mgr = new SocialTagManager(serviceContext); SocialTerm[] terms = mgr.GetTerms(uri); foreach (SocialTerm term in terms) { Console.WriteLine(term.Term.Labels[0].Value ); } } } Console.Read(); } } } Reference dlls added are Microsoft.Sharepoint , Microsoft.Sharepoint.Taxonomy, Microsoft.office.server, Microsoft.Office.Server.UserProfiles from ISAPI folder. This logic can be used to make a custom tag cloud webpart by taking code from OOB tag cloud, so taht you can have you webpart anywhere in the site and still get Tags added to a specifc libdary/List. Hope this helps some one.

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  • Is my work on a developer test being taken advantage of?

    - by CodeWarrior
    I am looking for a job and have applied to a number of positions. One of them responded, I had a pretty lengthy phone interview (perhaps an hour +) and they then set me up with a developer test. I was told that this test is estimated to take between 6 and 8 hours and that, provided it met with their approval, I could be paid for my work on it. That gave me some pause, but I endeavored. The developer test took place on a VM accessed via RDP. The task was to implement a search page in a web project that requests data from the server, displays it on the screen in a table, has a pretty complicated search filtering scheme (there are about 15 statuses and when sending the search to the server you can search by these statuses) in addition to the string/field search. They want some SVG icons to change color on certain data values, they want some data to be represented differently than how it is in the database, etc. Loooong story short, this took one heck of a lot longer than 6-8 hours. Much of it was due to the very poor VM that I was running on (Visual Studio 2013 took 10 minutes to load, and another 15 minutes to open the 3 GB ginormous solution). After completing, I was told to commit my changes to source control... Hmm, OK. I get an email back that they thought that the SVGs could have their color changed differently, they found a bug in this edge-case, there was an occasional problem with this other thing that I never experienced, etc. So I am 13-14 hours into this thing now, and I have to do bug fixes. I do them, and they come back with some more. This is all apparently going into a production application. I noticed some anomalies in the code that was already in there where it looked like other people had coded all of one functionality and not anything else that I could find. Am I just being used for cheap labor? Even if they pay me the promised 50 dollars and hour for 6 hours, I have committed like 18 hours to this thing now. If I bug fix all of the stuff they keep coming up with, I will have worked at least 16 hours for free. I have taken a number of developer tests. I have never taken one where I worked on code that was destined for production. I have never taken one where I implemented a feature that was in the pipeline for development (it was planned for, and I implemented it through the course of the test). And I have never taken one that took 4 rounds and a total of 20+ hours. I get the impression that they are using their developer test to field some of the functionality, that they don't have time for in their normal team, on the cheap. Also, I wouldn't mind a 'devtest' tag.

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  • How to temporarily save the result of the query, to use in another?

    - by Truth
    I have this problem I think you may help me with. P.S. I'm not sure how to call this, so if anyone finds a more appropriate title, please do edit. Background I'm making this application for searching bus transit lines. Bus lines are a 3 digit number, and is unique and will never change. The requirement is to be able to search for lines from stop A to stop B. The user interface is already successful in hinting the user to only use valid stop names. The requirement is to be able to display if a route has a direct line, and if not, display a 2-line and even 3-line combination. Example: I need to get from point A to point D. The program should show: If there's a direct line A-D. If not, display alternative, 2 line combos, such as A-C, C-D. If there aren't any 2-line combos, search for 3-line combos: A-B, B-C, C-D. Of course, the app should display bus line numbers, as well as when to switch buses. What I have: My database is structured as follows (simplified, actual database includes locations and times and whatnot): +-----------+ | bus_stops | +----+------+ | id | name | +----+------+ +-------------------------------+ | lines_stops_relationship | +-------------+---------+-------+ | bus_line | stop_id | order | +-------------+---------+-------+ Where lines_stops_relationship describe a many-to-many relationship between the bus lines and the stops. Order, signifies the order in which stops appear in a single line. Not all lines go back and forth, and order has meaning (point A with order 2 comes after point B with order 1). The Problem We find out if a line can pass through the route easily enough. Just search for a single line which passes through both points in the correct order. How can I find if there's a 2/3 line combo? I was thinking to search for a line which matches the source stop, and one for the destination stop, and see if I can get a common stop between them, where the user can switch buses. How do I remember that stop? 3 line combo is even trickier, I find a line for the source, and a line for the destination, and then what? Search for a line which has 2 stops I guess, but again, How do I remember the stops? tl;dr How do I remember results from a query to be able to use it again? I'm hoping to achieve this in a single query (for each, a query for 1-line routes, a query for 2, and a query for 3-line combos). Note: I don't mind if someone suggests a completely different approach than what I have, I'm open to any solutions. Will award any assistance with a cookie and an upvote. Thanks in advance!

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  • Help yourself . if you like

    - by rachelp
    At Red Gate we enjoy talking to our customers. Really! If you've read recent blog posts by members of some of our customer-facing teams, you'll have spotted the pleasure they take in their work. In case you missed those posts, here they are: From our Finance team: Finance: Friends, not foes! From our reception desk: The Front line of Communication However, we recognise that sometimes our customers would like to be able to solve their problems or answer their questions without talking to us - they're in a hurry, it's outside office hours . or perhaps they just prefer not to pick up the phone and call.   Self-service customer care So we've begun a programme of work to enable more self-service; whether it's finding the answer to a "how do i.?" question or getting access to a record of what product licenses they own, we want to make it much easier for our customers to get hold of this information for themselves. If they want to.   Phase 1: make it easier to find information We decided to start by tackling findability. We've got loads of useful information on our website, but it's sometimes difficult to find, so we've been working on improving our site search. Step 1 has been to replace the search engine, clean up the search UI, and make it consistent across the site. We're nearly there! The idea is that if we improve the site search it will be easier - and much more pleasant - for people to find the information they need. The new search will go live some time in April, and then we'll be gathering feedback, looking at web analytics (more about this in an earlier article), and working out what improvements we still need to make. We'd love to hear what you think, so do give your feedback or drop us a line. Or pick up the phone and call, if you like.   What do you think? While I've got your attention, I'd love to hear what people think about self-service customer care. Do you like to call, email, live chat . or do you prefer to dig around and find out answers yourself? Who's getting it right: what self-service sites do you like? p.s. Watch this space for news of phase 2.

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  • Is my work on a developers test being taken advantage of?

    - by CodeWarrior
    I am looking for a job and have applied to a number of positions. One of them responded, I had a pretty lengthy phone interview (perhaps an hour +) and they then set me up with the developers test. I was told that this test is estimated to take between 6 and 8 hours and that, provided it met with their approval, I could be paid for my work on it. That gave me some pause, but I endeavored. The dev test took place on a VM accessed via RDP. The task was to implement a search page in a web project that requests data from the server, displays it on the screen in a table, has a pretty complicated search filtering scheme (there are about 15 statuses and when sending the search to the server you can search by these statuses) in addition to the string/field search. They want some SVG icons to change color on certain data values, they want some data to be represented differently than how it is in the database, etc. Loooong story short, this took one heck of a lot longer than 6-8 hours. Much of it was due to the very poor VM that I was running on (Visual Studio 2013 took 10 minutes to load, and another 15 minutes to open the 3 GB ginormous solution). After completing, I was told to commit my changes to source control... Hmm, OK. I get an email back that they thought that the SVGs could have their color changed differently, they found a bug in this edge-case, there was an occasional problem with this other thing that I never experienced, etc. So I am 13-14 hours into this thing now and I have to do bug fixes. I do them, and they come back with some more. This is all apparently going into a production application. I noticed some anomalies in the code that was already in there where it looked like other people had coded all of one functionality and not anything else that I could find. Am I just being used for cheap labor? Even if they pay me the promised 50 dollars and hour for 6 hours, I have committed like 18 hours to this thing now. If I bug fix all of the stuff they keep coming up with, I will have worked at least 16 hours for free. I have taken a number of dev tests. I have never taken one where I worked on code that was destined for production. I have never taken one where I implemented a feature that was in the pipeline for development (it was planned for, and I implemented it through the course of the test). And I have never taken one that took 4 rounds and a total of 20+ hours. I get the impression that they are using their dev test to field some of the functionality, that they don't have time for in their normal team, on the cheap. Also, I wouldn't mind a 'devtest' tag.

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  • Recursion in Java enums?

    - by davidrobles
    I've been trying for 3 hours and I just can't understand what is happening here. I have an enum 'Maze'. For some reason, when the method 'search' is called on this enum it's EXTREMELY slow (3 minutes to run). However, if I copy the same method to another class as a static method, and I call it from the enum 'Maze' it runs in one second! I don't understand why? is there any problem with recursive methods in Java enums?? What am I doing wrong? public enum Maze { A("A.txt"), B("B.txt"); // variables here... Maze(String fileName) { loadMap(fileName); nodeDistances = new int[nodes.size()][nodes.size()]; setNeighbors(); setDistances(); } ... more methods here ... private void setDistances() { nodeDistances = new int[nodes.size()][nodes.size()]; for (int i = 0; i < nodes.size(); i++) { setMax(nodeDistances[i]); // This works!!! TestMaze.search(nodes, nodeDistances[i], i, 0); // This DOESN'T WORK //search(nodes, nodeDistances[i], i, 0); } } public void setMax(int[] a) { for (int i=0; i<a.length; i++) { a[i] = Integer.MAX_VALUE; } } public void search(List<Node> allNodes, int[] distances, int curNodeIndex, int curDist) { if (curDist < distances[curNodeIndex]) { distances[curNodeIndex] = curDist; for (Node n : allNodes.get(curNodeIndex).getNeighbors()) { search(allNodes, distances, n.getNodeIndex(), curDist + 1); } } } } public class TestMaze { public static void search(List<Node> allNodes, int[] distances, int curNodeIndex, int curDist) { if (curDist < distances[curNodeIndex]) { distances[curNodeIndex] = curDist; for (Node n : allNodes.get(curNodeIndex).getNeighbors()) { search(allNodes, distances, n.getNodeIndex(), curDist + 1); } } } }

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  • Asyncronus javascript rendering widgets

    - by Joe J
    Hey all, I'm creating a javascript widget so third partys (web designers) can post a link on their website and it will render the widget on their site. Currently, I'm doing this with just a script link tag: <div class="some_random_div_in_html_body"> <script type='text/javascript' src='http://remotehost.com/link/to/widget.js'></script> </div> However, this has the side-effect of slowing down a thrid party's website render times of the page if my site is under a load. Therefore, I'd like the third party website to request the widget link from my site asyncronously and then render it on their site when the widget link loads completely. The Google Analytics javascript snippet seems to have a nice bit of asyncronous code that does a nice async request to model off of, but I'm wondering if I can modify it so that it will render content on the third party's site. Using the example below, I want the content of http://mysite.com/link/to/widget.js to render something in the "message" id field. <HTML> <HEAD><TITLE>Third Party Site</TITLE><STYLE>#message { background-color: #eee; } </STYLE></HEAD> <BODY> <div id="message">asdf</div> <script type="text/javascript"> (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = 'http://mysite.com/link/to/widget.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> </BODY> </HTML> I don't know if what I'm trying to do constitutes Cross Site Scripting (still a bit vague on that concept) but am wondering if what I'm trying to do is possible. Or if anyone has any other approaches to creating javascript widgets effectively, I'd appreciate any advice. Thanks for reading this. Joe

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  • Configuration problems with django and mod_wsgi

    - by Jimbo
    Hi, I've got problems on getting django to work on apache 2.2 with mod_wsgi. Django is installed and mod_wsgi too. I can even see a 404 page when accessing the path and I can login to django admin. But if I want to install the tagging module I get the following error: Traceback (most recent call last): File "setup.py", line 49, in <module> version_tuple = __import__('tagging').VERSION File "/home/jim/django-tagging/tagging/__init__.py", line 3, in <module> from tagging.managers import ModelTaggedItemManager, TagDescriptor File "/home/jim/django-tagging/tagging/managers.py", line 5, in <module> from django.contrib.contenttypes.models import ContentType File "/usr/lib/python2.5/site-packages/django/contrib/contenttypes/models.py", line 1, in <module> from django.db import models File "/usr/lib/python2.5/site-packages/django/db/__init__.py", line 10, in <module> if not settings.DATABASE_ENGINE: File "/usr/lib/python2.5/site-packages/django/utils/functional.py", line 269, in __getattr__ self._setup() File "/usr/lib/python2.5/site-packages/django/conf/__init__.py", line 40, in _setup self._wrapped = Settings(settings_module) File "/usr/lib/python2.5/site-packages/django/conf/__init__.py", line 75, in __init__ raise ImportError, "Could not import settings '%s' (Is it on sys.path? Does it have syntax errors?): %s" % (self.SETTINGS_MODULE, e) ImportError: Could not import settings 'mysite.settings' (Is it on sys.path? Does it have syntax errors?): No module named mysite.settings My httpd.conf: Alias /media/ /home/jim/django/mysite/media/ <Directory /home/jim/django/mysite/media> Order deny,allow Allow from all </Directory> Alias /admin/media/ "/usr/lib/python2.5/site-packages/django/contrib/admin/media/" <Directory "/usr/lib/python2.5/site-packages/django/contrib/admin/media/"> Order allow,deny Allow from all </Directory> WSGIScriptAlias /dj /home/jim/django/mysite/apache/django.wsgi <Directory /home/jim/django/mysite/apache> Order deny,allow Allow from all </Directory> My django.wsgi: import sys, os sys.path.append('/home/jim/django') sys.path.append('/home/jim/django/mysite') os.chdir('/home/jim/django/mysite') os.environ['DJANGO_SETTINGS_MODULE'] = 'mysite.settings' import django.core.handlers.wsgi application = django.core.handlers.wsgi.WSGIHandler() I try to get this to work since a few days and have read several blogs and answers here on so but nothing worked.

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  • XStream parse attributes and values at the same time

    - by gurbieta
    Hi, I have the following XML <search ver="3.0"> <loc id="ARBA0009" type="1">Buenos Aires, Argentina</loc> <loc id="BRXX1283" type="1">Buenos Aires, Brazil</loc> <loc id="ARDF0127" type="1">Aeroparque Buenos Aires, Argentina</loc> <loc id="MXJO0669" type="1">Concepcion De Buenos Aires, Mexico</loc> <loc id="MXPA1785" type="1">San Nicolas De Buenos Aires, Mexico</loc> <loc id="ARBA0005" type="1">Balcarce, Argentina</loc> <loc id="ARBA0008" type="1">Bragado, Argentina</loc> <loc id="ARBA0010" type="1">Campana, Argentina</loc> <loc id="ARBA0016" type="1">Chascomus, Argentina</loc> <loc id="ARBA0019" type="1">Chivilcoy, Argentina</loc> </search> And a City class public class City { private String id; private Integer type; private String name; // getters & setters... } I tried the following aliases to parse the XML xStream.alias("search", List.class); xStream.alias("loc", City.class); xStream.useAttributeFor("id", String.class); xStream.useAttributeFor("type", Integer.class); But I can't figure out how to set the value of the "loc" tag, if I try to transform the City object in XML I get <search> <loc id="ARBA0001" type="1"> <name>Buenos Aires</name> </loc> </search> When I really need to get this <search> <loc id="ARBA0001" type="1">Buenos Aires</loc> </search> Then, if I try to parse the XML to a City object I get the field "name" with a null value. Anybody knows how to set te correct aliases to do this? Thanks in advance.

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  • Programmatically specifying Django model attributes

    - by mojbro
    Hi! I would like to add attributes to a Django models programmatically, at run time. For instance, lets say I have a Car model class and want to add one price attribute (database column) per currency, given a list of currencies. What is the best way to do this? I had an approach that I thought would work, but it didn't exactly. This is how I tried doing it, using the car example above: from django.db import models class Car(models.Model): name = models.CharField(max_length=50) currencies = ['EUR', 'USD'] for currency in currencies: Car.add_to_class('price_%s' % currency.lower(), models.IntegerField()) This does seem to work pretty well at first sight: $ ./manage.py syncdb Creating table shop_car $ ./manage.py dbshell shop=# \d shop_car Table "public.shop_car" Column | Type | Modifiers -----------+-----------------------+------------------------------------------------------- id | integer | not null default nextval('shop_car_id_seq'::regclass) name | character varying(50) | not null price_eur | integer | not null price_usd | integer | not null Indexes: "shop_car_pkey" PRIMARY KEY, btree (id) But when I try to create a new Car, it doesn't really work anymore: >>> from shop.models import Car >>> mycar = Car(name='VW Jetta', price_eur=100, price_usd=130) >>> mycar <Car: Car object> >>> mycar.save() Traceback (most recent call last): File "<console>", line 1, in <module> File "/Library/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/django/db/models/base.py", line 410, in save self.save_base(force_insert=force_insert, force_update=force_update) File "/Library/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/django/db/models/base.py", line 495, in save_base result = manager._insert(values, return_id=update_pk) File "/Library/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/django/db/models/manager.py", line 177, in _insert return insert_query(self.model, values, **kwargs) File "/Library/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/django/db/models/query.py", line 1087, in insert_query return query.execute_sql(return_id) File "/Library/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/django/db/models/sql/subqueries.py", line 320, in execute_sql cursor = super(InsertQuery, self).execute_sql(None) File "/Library/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/django/db/models/sql/query.py", line 2369, in execute_sql cursor.execute(sql, params) File "/Library/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/django/db/backends/util.py", line 19, in execute return self.cursor.execute(sql, params) ProgrammingError: column "price_eur" specified more than once LINE 1: ...NTO "shop_car" ("name", "price_eur", "price_usd", "price_eur... ^

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  • iGoogle Stack Overflow Gadget [closed]

    - by Charango
    Since SO's question database is becoming an excellent first point of call for finding answers to coding problems, some people (like me) might like to be able to fire up searches from their iGoogle home page, among the other searches you might launch from there. I've created a very simple gadget to do this, and put the source below. My hope is that this might provide a foundation on which community members with better ideas for performing this function, or ideas for enhancing it, can update it. Perhaps we could make it configurable to search via a site scope search from Google and / or a question search, for instance. I've hosted and registered this first version but if anyone makes changes and can host a new version / new pics elsewhere, please feel free. <?xml version="1.0" encoding="UTF-8"?> <Module> <ModulePrefs title="Stack Overflow Search" author="Community Wiki" author_email="[email protected]" author_affiliation="Stack Overflow" author_location="The Internet" author_aboutme="All sorts" author_link="http://stackoverflow.com" author_quote="Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law." description="Stack Overflow is rapidly becoming one of the best resources for finding answers to your programming questions. This gadget adds a question search box to your iGoogle homepage" screenshot="http://arkios-solutions.com/misc/sogadget/SOGadget.png" thumbnail="http://arkios-solutions.com/misc/sogadget/SOGadget_Thumbnail.png" singleton="true" title_url="http://stackoverflow.com" /> <Content type="html"><![CDATA[ <img src="http://i.stackoverflow.com/Content/Img/stackoverflow-logo-250.png" alt="Stackoverflow Logo"/> <div style="font-family:arial;font-size:0.8em;"> This gadget allows you to search the Stack Overflow question database. </div> <form name='SOQueryForm' action="http://stackoverflow.com/search" method="get" target="new"> <p>Your question: <input type='text' size='34' name='q' /></p> <p><input type='submit' value='Go' /></p> </form> ]]> </Content> </Module> The source / installable gadget xml are also hosted here.

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  • ASP.NET MVC - PartialView html not changing via jQuery html() call

    - by Bryan Roth
    When I change the selection in a DropDownList, a PartialView gets updated via a GET request. When updating the PartialView via the jQuery html() function, the html returned is correct but when it displayed in the browser it is not correct. For example, certain checkboxes within the PartialView should become enabled but they remain disabled even though the html returned says they should be. When I do a view source in the browser the html never gets updated. I'm a little perplexed. Thoughts? Search.aspx <%@ Page Title="" Language="VB" MasterPageFile="~/Views/Shared/Site.Master" Inherits="System.Web.Mvc.ViewPage" %> <asp:Content ID="Content1" ContentPlaceHolderID="TitleContent" runat="server"> Search </asp:Content> <asp:Content ID="Content2" ContentPlaceHolderID="MainContent" runat="server"> <script type="text/javascript"> $(document).ready(function () { $("#Sections").change(function () { var section = $("#Sections").val(); var township = $("#Townships").val(); var range = $("#Ranges").val(); $.get("Search/Search?section=" + section + "&township=" + township + "&range=" + range, function (response) { $("#cornerDiv").html(response) }); }); }); </script> <h2>Search</h2> <%--The line below is a workaround for a VB / ASPX designer bug--%> <%=""%> <% Using Ajax.BeginForm("Search", New AjaxOptions With {.UpdateTargetId = "searchResults", .LoadingElementId = "loader"})%> Township <%= Html.DropDownList("Townships")%> Range <%= Html.DropDownList("Ranges")%> Section <%= Html.DropDownList("Sections")%> <div id="cornerDiv"> <% Html.RenderPartial("Corners")%> </div> <input type="submit" value="Search" /> <span id="loader">Searching...</span> <% End Using%> <div id="searchResults"></div> </asp:Content>

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  • Java "compare cannot be resolved to a type" error

    - by King Triumph
    I'm getting a strange error when attempting to use a comparator with a binary search on an array. The error states that "compareArtist cannot be resolved to a type" and is thrown by Eclipse on this code: Comparator<Song> compare = new Song.compareArtist(); I've done some searching and found references to a possible bug with Eclipse, although I have tried the code on a different computer and the error persists. I've also found similar issues regarding the capitalization of the compare method, in this case compareArtist. I've seen examples where the first word in the method name is capitalized, although it was my understanding that method names are traditionally started with a lower case letter. I have experimented with changing the capitalization but nothing has changed. I have also found references to this error if the class doesn't import the correct package. I have imported java.util in both classes in question, which to my knowledge allows the use of the Comparator. I've experimented with writing the compareArtist method within the class that has the binary search call as well as in the "Song" class, which according to my homework assignment is where it should be. I've changed the constructor accordingly and the issue persists. Lastly, I've attempted to override the Comparator compare method by implementing Comparator in the Song class and creating my own method called "compare". This returns the same error. I've only moved to calling the comparator method something different than "compare" after finding several examples that do the same. Here is the relevant code for the class that calls the binary search that uses the comparator. This code also has a local version of the compareArtist method. While it is not being called currently, the code for this method is the same as the in the class Song, where I am trying to call it from. Thanks for any advice and insight. import java.io.*; import java.util.*; public class SearchByArtistPrefix { private Song[] songs; // keep a direct reference to the song array private Song[] searchResults; // holds the results of the search private ArrayList<Song> searchList = new ArrayList<Song>(); // hold results of search while being populated. Converted to searchResults array. public SearchByArtistPrefix(SongCollection sc) { songs = sc.getAllSongs(); } public int compareArtist (Song firstSong, Song secondSong) { return firstSong.getArtist().compareTo(secondSong.getArtist()); } public Song[] search(String artistPrefix) { String artistInput = artistPrefix; int searchLength = artistInput.length(); Song searchSong = new Song(artistInput, "", ""); Comparator<Song> compare = new Song.compareArtist(); int search = Arrays.binarySearch(songs, searchSong, compare);

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  • Browser detection Plugin?

    - by chobo2
    Hi I have a website that I made and I am planning to redo it. The current version of the site used a jquery callout plugin that did not fully work in IE6. This got me thinking about browser detection. At first I was just going to put the supported browsers on the home page but then today on Digg I saw some post about some jquery plugins and wordpress and in the article there was a plugin for detecting IE. So I started to look around for some browser detection plugins. I found a few of them but they where over the top like this one sevenup Its nice but it makes a huge popup and tells them to update. This one is better then another one I found where they basically forced the user to update or they could not continue on the site. So I found this one jquery plugin This one is pretty nice since it looks at the major browsers and does detection on them too expect for chrome which I noticed triggers and an outdated browser with this plugin. So I started to look at the jquery documentation to see if they had a browser detection for chrome this is when I saw that they "Deprecated" and now recommend "Support". So now I am just confused like "Support" seems to be good and I read many posts on this site saying you should use it. But then it does not support stuff like .png detection that might have been useful to me since of that plugin(however I probably will not be using the plugin anymore since I think the author just gave up on it). Plus I don't know if this is something I am looking for at this time. Like I am guessing with "Support" you use it to detect something that is not supported and then do some alternative thing for that browser? For me I am more looking for something to tell the user "Hey look I tested this browser in the these versions of Firefox(3.5+), IE(8+), Opera(9.5+),Chrome(Something), Safari(Something). If your not using these versions you may not being seeing the site how it was intended" Of course I would try to have something shorter then that message but that the gyst. I am also assuming that the site would work in future versions of these browsers. I still check to see if my site works(they usually do) and is half decent in IE 6 but I won't spend hours fixing stuff that might be off in older browsers like IE 6. I won't test my site in older version of other browsers like firefox since I would think the user have to the sense to update so no point testing firefox 2.0 or whatever. So is there a plugin that fits this description? Or can "Support" do what I want? Thanks

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