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• Customer Centricity: It's Not Easy, But Worth It

  - by tony.berk

  Defining customer centricity is relatively easy: focusing on the customer and their experiences and interactions with your company. Implementing a customer centric strategy is not so easy. We've highlighted customers who have focused on their customers and experienced great success including SJ, the Swedish rail operator, and Vopak, the world's largest provider of conditioned storage facilities for bulk liquids. In this interview with Stuart Lennie, President, Volvo IT, North America and VP, Volvo's Global Sales to Order Solutions Unit, we get the opportunity to learn from another company that is not just talking about the customer, but actually implementing the significant strategic shifts required to become customer centric. Volvo has developed a vision, a strategy and a methodology to keep existing customers by understanding what is important to them. To see other customer success stories, visit Siebel CRM Success. Click here, to learn more about Oracle's CRM products.

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• ClickOnce manifest problem

  - by TWith2Sugars

  We are currently deploying a WPF 4 app via click once and there is a scenario when the installation fails. If the user does not have .Net 4.0 Full install and attempts to install our app the framework installs fine but the app fails to install. If we re-run the installation again the app installs fine. Here is a copy of the log: PLATFORM VERSION INFO Windows : 6.1.7600.0 (Win32NT) Common Language Runtime : 2.0.50727.4927 System.Deployment.dll : 2.0.50727.4927 (NetFXspW7.050727-4900) mscorwks.dll : 2.0.50727.4927 (NetFXspW7.050727-4900) dfdll.dll : 2.0.50727.4927 (NetFXspW7.050727-4900) dfshim.dll : 4.0.31106.0 (Main.031106-0000) SOURCES Deployment url : [URL REMOVED] Server : Apache/2.0.54 Application url : [URL REMOVED] Server : Apache/2.0.54 IDENTITIES Deployment Identity : Graphicly.App.application, Version=0.3.2.0, Culture=neutral, PublicKeyToken=c982228345371fbc, processorArchitecture=msil Application Identity : Graphicly.App.exe, Version=0.3.2.0, Culture=neutral, PublicKeyToken=c982228345371fbc, processorArchitecture=msil, type=win32 APPLICATION SUMMARY * Installable application. ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Dependency Graphicly.WCFClient.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.WCFClient.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Microsoft.Surface.Presentation.Design.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Microsoft.Surface.Presentation.Design.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency GalaSoft.MvvmLight.WPF4.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file GalaSoft.MvvmLight.WPF4.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Infrastructure.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Infrastructure.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.AutoUpdater.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.AutoUpdater.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency System.Windows.Interactivity.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file System.Windows.Interactivity.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Microsoft.Surface.Presentation.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Microsoft.Surface.Presentation.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Fonts.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Fonts.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Reader.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Reader.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Microsoft.Surface.Presentation.Generic.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Microsoft.Surface.Presentation.Generic.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Controls.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Controls.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.SocialNetwork.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.SocialNetwork.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Archive.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Archive.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.App.exe cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.App.exe: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency GalaSoft.MvvmLight.Extras.WPF4.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file GalaSoft.MvvmLight.Extras.WPF4.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Activation of [URL REMOVED] resulted in exception. Following failure messages were detected: + Exception occurred loading manifest from file GalaSoft.MvvmLight.Extras.WPF4.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. COMPONENT STORE TRANSACTION FAILURE SUMMARY No transaction error was detected. WARNINGS * The file named Microsoft.Windows.Design.Extensibility.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Ionic.Zip.Reduced.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Newtonsoft.Json.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Microsoft.WindowsAzure.StorageClient.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Dimebrain.TweetSharp.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Microsoft.Windows.Design.Interaction.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named HtmlAgilityPack.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Facebook.dll does not have a hash specified in the manifest. Hash validation will be ignored. OPERATION PROGRESS STATUS * [20/05/2010 09:17:33] : Activation of [URL REMOVED] has started. * [20/05/2010 09:17:38] : Processing of deployment manifest has successfully completed. * [20/05/2010 09:17:38] : Installation of the application has started. * [20/05/2010 09:17:39] : Processing of application manifest has successfully completed. * [20/05/2010 09:17:40] : Request of trust and detection of platform is complete. ERROR DETAILS Following errors were detected during this operation. * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.WCFClient.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Microsoft.Surface.Presentation.Design.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file GalaSoft.MvvmLight.WPF4.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Infrastructure.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.AutoUpdater.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file System.Windows.Interactivity.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Microsoft.Surface.Presentation.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Fonts.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Reader.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Microsoft.Surface.Presentation.Generic.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Controls.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.SocialNetwork.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Archive.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.App.exe: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file GalaSoft.MvvmLight.Extras.WPF4.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file GalaSoft.MvvmLight.Extras.WPF4.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.DownloadManager.ProcessDownloadedFile(Object sender, DownloadEventArgs e) at System.Deployment.Application.FileDownloader.DownloadModifiedEventHandler.Invoke(Object sender, DownloadEventArgs e) at System.Deployment.Application.FileDownloader.PatchSingleFile(DownloadQueueItem item, Hashtable dependencyTable) at System.Deployment.Application.FileDownloader.PatchFiles(SubscriptionState subState) at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState) at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options) at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp) at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc) at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: COMPONENT STORE TRANSACTION DETAILS No transaction information is available. I'm baffled. Any ideas what this could be? Cheers Tony

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• What are the tools used by modern desktop/"native" application developers? [closed]

  - by kunjaa

  Besides the usual editor and debugger, what do the modern desktop (windows and linux) application developers use for their development. I am more interested in profilers, code analyzers, memory analyzers, packaging tools, GUI frameworks, libraries and any other handy tools and secrets that you couldnt live without. For example, as a web application developer, I have my Firebug and its extensions, Wireshark, jQuery and its extensions, client side and server side mvc frameworks, selenium tests, jsfiddle etc. Edit : Ok let us constrain this by saying you are using C++

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• Where should I store my application data?

  - by joebeazelman

  I have an application that needs to store data. Currently, I am using the built-in Application Settings to do it, but it only gives me two choices: application and user scopes. Ideally, I want a "local" scope that allows the application to run under another user and still find its data rather than recreate it for that user. The application scope can do this, but it's read only. The application data will be changed by the user. It's OK if only the administrator is allowed to make changes to the data. As you probably can guess, I have an administration tool that allows the user to change the data and windows service runner that reads the data and does something with it. It would be great if the windows service runner access the data created by the administration tool.

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• Stand - alone application with JBoss or Tomcat

  - by sufoid

  Hallo, I have a more specific question about deploying a Java-application. I have created a Java application, it is a WAR file and can be installed on any Java application server. This works perfect. Now for users who do not have Java experience I want to package somehow my application together with the application server and distribute it as a stand-alone version. Question 1: Is this possible? Question 2: Which application server would be best for this? Question 3: Where should I start to learn how to do this? Do you have any experience you can share with me. Thanks.

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• Android Template Application?

  - by stormin986

  I have built an application that I want to use as the foundation for a few other variants. The variants will come from assets / resource files and a unique AndroidManifest.xml. However, I want to be able to leave all the application code alone (modifying the package of all my classes, etc). I'm having a hard time figuring out how to do so. My first thought was to simply have my main application in its own package, and then specify the specific application package in the manifest. However, this gives me issues with the generated R.java class, since it is generated to be in the main application's package. Anyone have any thoughts on how to accomplish this? To have a code baseline, and the application variants happen in resources/assets and the manifest?

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• IIS, multiple CPU cores, application pools and worker processes - best configuration for a single si

  - by Egghead Design

  Hi We use Kentico CMS and I've exchanged emails with them about a web garden deployment. We have a single site running on a server with 8 cpu cores. In line with Kentico's advice, we have not altered the application pool web garden setting from the default i.e. it is set to a maximum number of worker processes of 1. Our experience is that the site only uses one of the cpu cores - the others are idling. When I emailed them about this, their response was that the OS/IIS would handle this and use other cores as necessary even though the application pool only has a single worker process. Now, I've a lot of respect for the guys at Kentico, but this doesn't seem right to me? Surely, if we want to use all cores, we need to permit eight worker processes (and implement session state storage in SQL server)? Many thanks Tony

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• Book Review: Middleware Management with Oracle Enterprise Manager Grid Control 10g R5

  - by olaf.heimburger

  When you are familar with the Oracle Database and Middleware stack, chances are that you came across the Enterprise Manager. It comes in many versions for the database or the middleware and differs in its features. If meet someone who talks about Enterprise Manager, it might be possible that this person is talking about something completely different - Enterprise Manager Grid Control. Enterprise Manager Grid Control is the Oracle product for the data center that monitors all databases - and middleware components as well as operating systems. Since the database part is taken for granted, is needs some additional steps to get into the world of centralized middleware management. That's what this book is for - bringing you in the world of middleware management. The Authors This book is written by Debu Panda, former Product Management Director of the Oracle Fusion Middleware Management development team, and Arvind Maheshwari, Senior Software Development Manager of the Oracle Enterprise Manager development team. The Book Oracle Enterprise Manager conceptionally works for many different management areas. As a user you often think of managing databases with it. This is a wide area and deserves another book. The least known area is the middleware management and that's what the booked aimes for. The first 3 chapters cover the key features of Enterprise Manager Grid Control, Installing Enterprise Manager Grid Control, and Enterprise Manager Key Concepts and Subsystems. The foundation you need to understand the whole software and the following chapters. Read them in order and you are well prepared for the next 10 chapters on managing the various bits and pieces in your data center. The list of bits and pieces is always a surprise, no matter how often you open the book. You can manage Oracle WebLogic Server, Oracle Application Server, Oracle Forms and Reports Services, SOA Suite 10g, Oracle Service Bus 10g, Oracle Internet Directory, Oracle Virtual Directory, Oracle Access Manager, Oracle Identity Manager, Oracle Identity Federation, Oracle Coherence Cluster, Non-Oracle Middleware like Apache, Tomcat, JBoss, OBM WebSphere and much much more. The chapters for these components can be read in any order you like, you only need the foundation chapters and continue with the parts in your data center. Once you are done with them, don't forget to read the last chapter, Best Practices for Managing Middleware Components using Enterprise Manager. Read it, understand it, and implement it in your organization. This will save you valueable time and budget. Recommendation This book is mainly written for the Enterprise Manager newbies and saves you a lot of time while going through the standard product documentation. All chapters are considerable short and tell exactly what need to know to get started with. Nothing more and nothing less. That's the beauty of it and why I love it. Due to its limitation it will cover everything you'd like to know, but it gets you started and interested for more insights. But that is the job of the product documentation. The Details Title Middleware Management with Oracle Enterprise Manager Grid Control 10g R5 Authors Debu Panda and Arvind Maheshwari Paperback 310 pages ISBN 13 978-1-847198-34-1

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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• Different types of Session state management options available with ASP.NET

  - by Aamir Hasan

  ASP.NET provides In-Process and Out-of-Process state management.In-Process stores the session in memory on the web server.This requires the a "sticky-server" (or no load-balancing) so that the user is always reconnected to the same web server.Out-of-Process Session state management stores data in an external data source.The external data source may be either a SQL Server or a State Server service.Out-of-Process state management requires that all objects stored in session are serializable.Linkhttp://msdn.microsoft.com/en-us/library/ms178586%28VS.80%29.aspx

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• 11gR2 11.2.0.3 Database Certified with E-Business Suie

  - by Elke Phelps (Oracle Development)

  The 11gR2 11.2.0.2 Database was certified with E-Business Suite (EBS) 11i and EBS 12 almost one year ago today.  I’m pleased to announce that 11.2.0.3, the second patchset for the 11gR2 Database is now certified. Be sure to review the interoperability notes for R11i and R12 for the most up-to-date requirements for deployment. This certification announcement is important as you plan upgrades to the technology stack for your environment. For additional upgrade direction, please refer to the recently published EBS upgrade recommendations article. Database support implications may also be reviewed in the database patching and support article. Oracle E-Business Suite Release 11i Prerequisites 11.5.10.2 + ATG PF.H RUP 6 and higher Certified Platforms Linux x86 (Oracle Linux 4, 5) Linux x86 (RHEL 4, 5) Linux x86 (SLES 10) Linux x86-64 (Oracle Linux 4, 5) -- Database-tier only Linux x86-64 (RHEL 4, 5) -- Database-tier only Linux x86-64 (SLES 10--Database-tier only) Oracle Solaris on SPARC (64-bit) (10) Oracle Solaris on x86-64 (64-bit) (10) -- Database-tier only Pending Platform Certifications Microsoft Windows Server (32-bit) Microsoft Windows Server (64-bit) HP-UX PA-RISC (64-bit) HP-UX Itanium IBM: Linux on System z  IBM AIX on Power Systems Oracle E-Business Suite Release 12 Prerequisites Oracle E-Business Suite Release 12.0.4 or later; or,Oracle E-Business Suite Release 12.1.1 or later Certified Platforms Linux x86 (Oracle Linux 4, 5) Linux x86 (RHEL 4, 5) Linux x86 (SLES 10) Linux x86-64 (Oracle Linux 4, 5) Linux x86-64 (RHEL 4, 5) Linux x86-64 (SLES 10) Oracle Solaris on SPARC (64-bit) (10) Oracle Solaris on x86-64 (64-bit) (10)  -- Database-tier only Pending Platform Certifications Microsoft Windows Server (32-bit) Microsoft Windows Server (64-bit) HP-UX PA-RISC (64-bit) IBM: Linux on System z IBM AIX on Power Systems HP-UX Itanium Database Feature and Option CertificationsThe following 11gR2 11.2.0.2 database options and features are supported for use: Advanced Compression Active Data Guard Advanced Security Option (ASO) / Advanced Networking Option (ANO) Database Vault  Database Partitioning Data Guard Redo Apply with Physical Standby Databases Native PL/SQL compilation Oracle Label Security (OLS) Real Application Clusters (RAC) Real Application Testing SecureFiles Virtual Private Database (VPD) Certification of the following database options and features is still underway: Transparent Data Encryption (TDE) Column Encryption 11gR2 version 11.2.0.3 Transparent Data Encryption (TDE) Tablespace Encryption 11gR2 version 11.2.0.3 About the pending certifications Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.     EBS 11i References Interoperability Notes - Oracle E-Business Suite Release 11i with Oracle Database 11g Release 2 (11.2.0) (Note 881505.1) Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 11i (Note 823586.1) Encrypting Oracle E-Business Suite Release 11i Network Traffic using Advanced Security Option and Advanced Networking Option (Note 391248.1) Using Transparent Data Encryption with Oracle E-Business Release 11i (Note 403294.1) Integrating Oracle E-Business Suite Release 11i with Oracle Database Vault 11gR2 (Note 1091086.1) Using Oracle E-Business Suite with a Split Configuration Database Tier on Oracle 11gR2 Version 11.2.0.1.0 (Note 946413.1) Export/Import Process for Oracle E-Business Suite Release 11i Database Instances Using Oracle Database 11g Release 1 or 2 (Note 557738.1) Database Initialization Parameters for Oracle Applications Release 11i (Note 216205.1) EBS 12 References Interoperability Notes - Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) (Note 1058763.1) Database Initialization Parameters for Oracle Applications Release 12 (Note 396009.1) Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 12 (Note 823587.1) Using Transparent Data Encryption with Oracle E-Business Suite Release 12 (Note 732764.1) Integrating Oracle E-Business Suite Release 12 with Oracle Database Vault 11gR2 (Note 1091083.1) Export/Import Process for Oracle E-Business Suite Release 12 Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 (Note 741818.1) Enabling SSL in Oracle Applications Release 12 (Note 376700.1) Related Articles 11gR2 Database Certified with E-Business Suite 11i 11gR2 Database Certified with E-Business Suite 12 11gR2 11.2.0.2 Database Certified with E-Business Suite 12 Can E-Business Users Apply Database Patch Set Updates? On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support:  A Primer for E-Business Suite Users Quarterly E-Business Suite Upgrade Recommendations;  October 2011 Edition The preceding is intended to outline our general product direction.  It is intended for information purposes only, and may not be incorporated into any contract.   It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.  The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle.

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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• Helix, mener une analyse forensique suite à une intrusion , par Pierre Therrode

  Avec l'ère de l'internet, nous sommes tous conscients d'être des cibles potentielles pour les pirates. En effet, la criminalité sur le Net est de plus en plus présente. Dans cette nouvelle perspectives de technologies, les intrusions dans un système touchant aussi bien les simples utilisateurs que les entreprises. Toutefois, il est possible que de tels agissements puissent être sauvegardés afin de les analyser comme éléments de preuve.

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• JavaMail application won't send email to external SMTP server

  - by Luiz Cruz

  This is actually a question from an exam, but I believe it could help others troubleshooting a similar situation. In a system, an e-mail needs to be sent to a certain mailbox. The following Java code, which is part of a larger system, was developed for that. Assume that "example.com" corresponds to a valid registered internet domain. public void sendEmail(){ String s1=”Warning”; String b1=”Contact IT support.”; String r1=”[email protected]”; String d1=”[email protected]”; String h1=”mx.intranet”; Properties p1 = new Properties(); p1.put(“mail.host”, h1); Session session = Session.getDefaultInstance(p1, null); MimeMessage message = new MimeMessage(session); try { message.setFrom(new InternetAddress(r1)); message.addRecipient(Message.RecipientType.TO, new InternetAddress(d1)); message.setSubject(s1); message.setText(b1); Transport.send(message); } catch (MessagingException e){ System.err.println(e); } } The execution of this code, within the testing environment of an application server, does NOT work as expected. The mailbox of the "example.com" server never receives the email, even tough all string values in the code are correctly attributed. The output for the command "netstat -np TCP" in the application server during execution is shown bellow: Src Add Src Port Dest Add Dest Port State 192.168.5.5 54395 192.168.7.1 25 SYN_SENT 192.168.5.5 54390 192.168.7.1 110 TIME_WAIT 192.168.5.5 52001 200.218.208.118 80 CLOSE_WAIT 192.168.5.5 52050 200.218.208.118 80 ESTABLISHED 192.168.5.5 50001 200.255.94.202 25 TIME_WAIT 192.168.5.5 50000 200.255.94.202 25 ESTABLISHED With the exception of the lines that were NAT'd, all others are associated with the Java application server, which created them after the execution of the code above. The e-mail server used in this environment is the production server, which is online and does not require any authentication for internal connections. Based on this situation, point out three possible causes for the problem.

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• OpenWorld Session: Oracle Unified BPM Suite Development Best Practices

  - by Ajay Khanna

  Blog by David Read Earlier today,  Sushil Shukla, Yogeshwar Kuntawar, and I (David Read) delivered an OpenWorld  session that covered BPM development best practices.  It was well attended.  Last year we had a session that covered end-to-end lifecycle best practices for BPM.  This year we narrowed the focus to the development portion of the lifecycle.  We started with an overview of development process best practices, then focused on a few key design topics where we’ve seen common questions from customers and partners. Data Design Using EDN Multi-Instance Activity Using the Spring Component Human Task Integration We wrapped up with an overview of key concepts for effective error handling, including error handling within the process design, and using declarative fault policies. We hope you found the session useful, and as noted in the session, please be sure to try to attend Prasen’s session to see more details about approaches for testing Oracle Business Rules: CON8606  Oracle Business Rules Use Cases, 10/3/2012, 3:30PM  

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• 12 és fél éve történt: Data Mart Suite és Discoverer/2000

  - by Fekete Zoltán

  Néhány hónapon belül az Oracle Hungary Kft. új irodaházba költözik. Érdemes tehát "inkrementálisan" selejtezni, ahogyan egy jó adattárházba is lépésenként kerülnek be az adatok, és témakörönként kisebb kilométerkövek mentén no a lefedett területek garmadája. :) Az imént akadt a kezembe egy jelentkezési lap az Oracle döntéstámogatás (DSS) témakörbol 1997-bol: Új döntésté(!)mogató eszközök a fejlesztok kezében, Oracle Partneri konferencia, 1997. november 7. :) Oldtimer... És mindez véletlenöl pontosan a NOSZF dátumára idozítve. Együtt ünnepelt a világ! Emlékszik még valaki, mi is a NOSZF feloldása? :) Azóta az Oracle Warehouse Builder és az Oracle Business Intelligence Enterprise Edition és a BI Standard Edition One lettek a zászlóshajók az ETL-ELT és az elemzés-kimutatáskészítés területen.

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• ArvinMeritor Sees Business Improvement: Uses Oracle Demand Management, Supply Chain Planning and Tra

  - by [email protected]

  As manufacturers begin repositioning for the economic recovery, they are reevaluating their supply chain networks, extending lean into their supply chains and making logistics visibility a priority. ArvinMeritor leveraged Oracle's Demantra, ASCP and Transportation Management applications to: Optimize operations execution by building consensus-driven demand, sales and operations plans Slash transportation costs by rationalizing shippers, optimizing routes and improving delivery performance Demantra for demand management, forecasting, sales and operations planning and global trade management Advanced Supply Chain Planning for material and capacity planning across global distribution and manufacturing facilities based on consensus forecasts, sales orders, production status, purchase orders, and inventory policy recommendations Transportation Management for transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments Oracle hosted an 'open-house/showcase" on March 30th, 2010 atArvinMeritor Global Headquarters 2135 West Maple RoadTroy, MI 48084 

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• Gartner: Magic Quadrant for Corporate Performance Management Suites, 2012

  - by Mike.Hallett(at)Oracle-BI&EPM

  Hyperion clearly leads the pack again in Gartner’s analysis of the CPM / EPM market, saying; “Oracle is a Leader in CPM suites, with one of the most widely distributed solutions in the market. Oracle Hyperion Enterprise Performance Management is recognized by CFOs worldwide. The vendor has a well-established partner channel, with both large and smaller CPM SI specialists. Hyperion skills are also plentiful among the independent consultant community, given the well-established products. “ “Oracle continues to innovate, bringing incremental improvements across the portfolio as well as new financial close management, disclosure management and predictive planning additions. Furthermore, Oracle has improved integration of Hyperion with the Oracle BI platform, and has improved planning performance, enabling Hyperion Planning to use Oracle Exalytics In-Memory Machine.” For the full article see here: Gartner: Magic Quadrant for Corporate Performance Management Suites, 2012 And if you missed it, here is also the MQ for BI: Gartner: Magic Quadrant for Business Intelligence Platforms, 2012

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• What management/development practices do you change when a team of 1-3 developers grows to 10+?

  - by Mag20

  My team built a website for a client several years ago. The site taffic has been growing very quickly and our client has been asking us to grow our team to fill their maintenance and feature request needs. We started with a small number of developers, and our team has grown - now we're in the double digits. What management/development changes are the most beneficial when team grows from small "garage-size" team to 10+ developers?

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• Windows application for tracking web pages?

  - by Peter Mortensen

  Can you recommend a stand-alone Windows application (that excludes Firefox plug-ins) for alerting when web pages change their content?

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• SPARC Power Management Article at OTN

  - by nospam(at)example.com (Joerg Moellenkamp)

  My colleague Karoly Vegh pointed in a tweet to a really interesting article about the usage of Power Management of SPARC T-series systems. The article explains how to use the power management, how it works, what it's able to do and how to use it in a dynamic fashion according to anticipated load patterns. You find the article "How to Use the Power Management Controls on SPARC Servers" written by by Bruce Evans, Julia Harper, and Terry Whatley on OTN.

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• Is there a difference between installing an application via Ubuntu Software Center or a terminal?

  - by gabriel

  I would like to ask a very basic question but I have never thought about it before. Well, when someone installs an application from terminal, he has to add the repository first, right? On the other side, when someone installs an application from the Ubuntu Software Center, is the repository then added automatically? I am asking those questions to figure out this: When I run update and then upgrade, will this application be upgraded or not? Is the result same in two options?

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• APress Deal of the Day 27/Jul/2013 - Pro Application Lifecycle Management with Visual Studio 2012

  - by TATWORTH

  Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/07/27/apress-deal-of-the-day-27jul2013---pro-application-lifecycle.aspxToday's $10 Deal of the Day from APress at http://www.apress.com/9781430243441 is Pro Application Lifecycle Management with Visual Studio 2012"Pro Application Lifecycle Management with Visual Studio 2012 focuses on the most powerful application lifecycle management tool available for the Microsoft .NET Framework: Visual Studio Team Foundation Server."

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• Good, free, sticky note/post it application

  - by TheLearner

  Does anyone know of a good, free sticky note/post it application that I can download?

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• Tuning B2B Server Engine Threads in SOA Suite 11g

  - by Shub Lahiri, A-Team

  Background B2B 11g has a number of parameters that can be tweaked to tune the engine for handling high volumes of messages. These parameters are also known as B2B server properties and managed via the EM console.  This note highlights one aspect of the tuning exercise and describes the different threads, that can be configured to tune the performance of a B2B server. Symptoms The most common indicator of a B2B engine in need of a tuning is reflected in the constant build-up of messages in an internal JMS queue within the B2B server. It is called B2B_EVENT_QUEUE and can be monitored via the Weblogic server console. Whenever such a behaviour is seen, it usually results in general degradation of performance. Remedy There could be many contributing factors behind a B2B server's degradation of performance. However, one of the first places to tune the server from the out-of-the-box, default configuration is to change the number of internal engine threads allocated within the B2B server. Usually the default configuration for the B2B server engine threads is not suitable for high-volume of messaging loads. So, it is necessary to increase the counts for 3 types of such threads, by specifying the appropriate B2B server properties via the EM console, namely, Inbound - b2b.inboundThreadCount Outbound - b2b.outboundThreadCount Default - b2b.defaultThreadCount The function of these threads are fairly self-explanatory. In other words, the inbound threads process the inbound messages that are coming into the B2B server from an external endpoint. Similarly, the outbound threads processes the messages that are sent out from the B2B server. The default threads are responsible for certain B2B server-specific special tasks. In case the inbound and outbound thread counts are not specified, the default thread count also dictates the total number of inbound and outbound threads. As found in any tuning exercise, the optimisation of these threads is usually reached via an iterative process. The best working combination of the thread counts are directly related to the system infrastructure, traffic load and several other environmental factors.

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