SharePoint 365 / Office 365 helpdesk template
- by PnP
I want to use my current Sharepoint 365 for handling helpdesk tickets. I want a really basic helpdesk utility.
I tried to install some applications templates and I couldn't. I found that Office 365 does not support application templates (am I right?)
I tried to install the help desk template here and also the Help Desk here, but I didn't find a way.
I've seen that there is a commercial app, but I'm interested in checking some other options (specially free options).