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• System Center 2012 VMM UI is very slow

  - by Grant

  I've recently setup system center 2012 a new server 2008 r2 server which I'm using for virtual machines. Everything seems to be working fine, and the virtual machines are nice and fast. But the Virtual Machine Manager interface is always excruciatingly slow. Sometimes taking up to 15 seconds moving between screens. It's very frustrating trying to use it when a task that just involves a couple clicks ends up taking several minutes. Pages that have a lot of form fields seem to take the longest to load - such as the page to change hardware settings of a virtual machine. Is this just normal performance for VMM? If not, where can I look to find what is slowing it down. Nothing else on the system seems to suffer. I can load and use Hyper-V manager with no noticable slowness. Even programs like event viewer that are usually rather slow seem to load fairly fast. Only the system center programs seem slow. Server is a Dell R710, 2x16 core opteron 6274 processors, 96GB RAM. OS drive is 2x500GB 7.2k RPM SAS drives in RAID1 (opted for the less expensive 7.2k drives since pretty much everything is stored on the SAN). Am I just being impatient? Does anyone else use VMM 2012 and find it slow?

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• what type of laptop do I need to run a amd64 or i386 VM?

  - by Frank Schwieterman

  I was running an amd64 build of Ubuntu on a VM on a Windows host which was also amd64. Later I found I could not run the same amd64 iso on my laptop, which is intel without hyper-V. I was confused I thought chipset mattered, but maybe it does not. When buying a PC or Apple, is there anything to check about the chipset to make sure it can run different types of VMs? In my case, I was trying to run ubuntu on a Thinkpad T520. Per answer below, I did need to enable some bios settings. I'm still having some issues. Running ubuntu on virtual box, when I try to use ubuntu-12.10-server-amd64.iso for the CD/DVD device to start a new VM, virtualbox complains "Failed to open the CD/DVD image . Could not get the storage format of the medium (VERR_NOT_SUPPORTED). When I try to use ubuntu-12.10-server-i386.iso the ISO is accepted, but then the VM complains "FATAL: No bootable medium found! System halted." I had been using an amd64 iso on my home PC which is amd64 and it works fine, which is why I suspected CPU mismatch was the problem at first. But it seems like I'm having issues, and maybe this superuser thread can be used to verify the cpu is irrelevant in this case.

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• Gigabit network limited to 25MB/s by CPU. How to make it faster?

  - by netvope

  I have a Acer Aspire R1600-U910H with a nForce gigabit network adapter. The maximum TCP throughput of it is about 25MB/s, and apparently it is limited by the single core Intel Atom 230; when the maximum throughput is reached, the CPU usage is about 50%-60%, which corresponds to full utilization considering this is a Hyper-threading enabled CPU. The same problem occurs on both Windows XP and on Ubuntu 8.04. On Windows, I have installed the latest nForce chipset driver, disabled power saving features, and enabled checksum offload. On Linux, the default driver has checksum offload enabled. There is no Linux driver available on Nvidia's website. ethtool -k eth0 shows that checksum offload is enabled: Offload parameters for eth0: rx-checksumming: on tx-checksumming: on scatter-gather: on tcp segmentation offload: on udp fragmentation offload: off generic segmentation offload: off The following is the output of powertop when the network is idle: Wakeups-from-idle per second : 61.9 interval: 10.0s no ACPI power usage estimate available Top causes for wakeups: 90.9% (101.3) <interrupt> : eth0 4.5% ( 5.0) iftop : schedule_timeout (process_timeout) 1.8% ( 2.0) <kernel core> : clocksource_register (clocksource_watchdog) 0.9% ( 1.0) dhcdbd : schedule_timeout (process_timeout) 0.5% ( 0.6) <kernel core> : neigh_table_init_no_netlink (neigh_periodic_timer) And when the maximum throughput of about 25MB/s is reached: Wakeups-from-idle per second : 11175.5 interval: 10.0s no ACPI power usage estimate available Top causes for wakeups: 99.9% (22097.4) <interrupt> : eth0 0.0% ( 5.0) iftop : schedule_timeout (process_timeout) 0.0% ( 2.0) <kernel core> : clocksource_register (clocksource_watchdog) 0.0% ( 1.0) dhcdbd : schedule_timeout (process_timeout) 0.0% ( 0.6) <kernel core> : neigh_table_init_no_netlink (neigh_periodic_timer) Notice the 20000 interrupts per second. Could this be the cause for the high CPU usage and low throughput? If so, how can I improve the situation? The other computers in the network can usually transfer at 50+MB/s without problems. And a minor question: How can I find out what is the driver in use for eth0?

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• How to remotely connect using perfmon?

  - by user36914

  Suprised there is not a ton of information on google when i search for this but there is not. Lot of people asking the question but i none of them have any good answers. I have a remote computer running hyper-v (server) running a Windows 7 x64 guest (guest). Occasionally i won't be able to remote desktop to guest. I will then remote to server and see that the guest instance is constantly using about 25% of the cpu. WHen i try to connect directly from server i will get the login screen but as soon as i type the password in it will just stay at the windows 7 login screen but the account names will disappear and it will not log in. It responds to pings though. I don't know how else to diagnose other than trying to run perfmon remotely. It only happens like every 3 weeks and i run it 24/7. So i'm trying to run remote desktop remotely. I tested this out on a local vm i have running under vmware. When i try to connect using perfmon to my local vm i get this error: "when attempting to connect to the remote computer the4 following system error occurred: the network path was not found" I found in another past to start the remote registry service and when i start the service i get this error: "No such interface supported" Anyways, how do i remotely connect to another machine with perfmon or if anyone has a better idea how i can diagnose the problem above then let me know.

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• Windows 2008 R2 DNS cant resolve own SOA

  - by user46742

  We have two Domain Controllers for our network. They both run DHCP, DNS, and ADS. They are both VM's sitting on MS Hyper V Server 2008 on separate physical hosts. We had our primary DC go down a week ago. I upgraded an already existing VM to Primary DC and built a new VM for the secondary. Both DNS servers are running and the SOA is configured correctly for Primary DC 1. However when I run the best practice analyzer it states the server cannot resolve it's own SOA. Check the configuration in the adapter. I checked and they are configured properly. I also went through the DNS entries thoroughly and made sure there was no records of the previous DC that went down. NSLOOKUP resolves the domain and primary dc fine. I also checked the firewalls on the machines and our physical firewall for any deny packets. Any suggestions? I appreciate any help!

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• erratic response times with Apache 2.0.52 on redhat 4.

  - by Kevin

  Under load, we've noticed response times from Apache vary greatly for the same 7k image. It can range anywhere from .01 seconds to 25 seconds or greater. Unfortunately, due to corporate policy constraints we are pretty much stuck on Apache 2.0.52. I'm at best an Apache novice so I'm in over my head with this problem. My focus recently has turned to our choice of MPM modules. We use the worker model on a dual core hyper threaded blade. It doesn't appear that swapping is an issue, and I don't see any signs of a hardware problem. I've read that worker is optimal on hardware with many CPU's where prefork it more suitable for our specific hardware profile. I can see conceptually how choosing the wrong MPM could result in this erratic behavior, but I'm not confident that it's the root cause here. Has anyone else seen this type of range in your response times for simple static content? What else should I be looking into here?

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• Disaster Recovery Standby Server

  - by user64300

  Hi, I work for a small business with 25 users and 2 servers. 1 server is the DC running Windows Server 2003/Exchange 2003. We want a reliable disaster recovery strategy for this server without having to spend a lot of money. We take regular backups but I have been advised that only an identical server will allow them to be restored easily. I'm trying to come up with a solution that means we don't have to buy two servers at twice the cost everytime we upgrade. I'm toying with the idea of upgrading our DC more frequently (say every 3 years) and then using the old server as the recovery server (temporarily - until we can source a replacement server). However, I won't know whether the backups will restore on the old server until I try it! We're planning to upgrade to Server 2008R2 in the near future so I'm hoping the backup tools will give me some success in restoring to different hardware (or perhaps I can use hyper-v if not). So what I am wondering is whether it is a idea to use old hardware as a disaster recovery strategy (providing we regular test it obviously!).

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• Are these hardwares compatible?

  - by Tom Kaufmann

  I am trying to upgrade my new machine but I want to do it myself. This is my 1st attempt at building system. After carefully reading reviewing feedback and my budget I have decided to select the below listed components. Can anybody let me know are they compatible or not? Transcend 64 GB 2.5" SATA Solid State Drive Asus GeForce GTX550 1GB DDR5 ENGTX550 TI DI/1GD5 Graphics Card Seagate Barracuda 1 TB HDD Internal Hard Drive Cooler Master eXtreme Power Pro 600 Power Supply Intel Core i5 2500K Sandy Bridge 3.30 GHz 95 W 4 Core Desktop Processor Intel DX79TO Motherboard Corsair CMZ8GX3M2A1600C9 8 GB DDR3 SDRAM 1600 MHz Dual Channel Kit Desktop Memory Sony AD-7260S-ZS Internal DVD Writer - Black Cooler Master Hyper TX3 EVO Intel CPU Cooler Cooler Master Elite 335U Cabinet LG E2051T 20.1 Inch SuperSlim Monitor Is any of these hardware components incompatible with I5 2500K? If you have any other suggestions for selecting any other harwdware that can boost up my performance or lower my cost while having the same performance, please suggest. But my primary questions is whether they are compatible or not! Any help is appreciated. Thank you.

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• Confused with creating an ODBC connection, apparently I have two separate odbcad32.exe files?

  - by Hoser

  Alright, this is my first time working with this so forgive me if I'm a little confusing or vague. I have a server with Windows Server 2008 Standard without Hyper-v (6.0, Build 6002). I'm running a small website off this server and using a Microsoft Access database to store some information coming in through the website. I'm sure the PHP I have written to open the ODBC connection is correct as it has worked for me when I created this website in a testing environment on a laptop. My current issue now is that it seems like I have two different odbcad32.exe's, and one doesn't appear to have a driver for a .accdb file, and only a .mdb file. The other has a driver for both. The first one I speak of has a driver titled 'Driver do Microsoft Access (.mdb)', the second one has a driver titled 'Microsoft Access Driver (.mdb, .accdb)'. I access the first odbcad32.exe by going to C:\Windows\SysWOW64\odbcad32.exe, and then the one that seems to have the driver I need I go to Control Panel-Administrative Tools-Data Sources(ODBC) and simply create a new connection in the System DNS tab. Whenever I make changes to the one that I access through the Control Panel, I see no changes, however if I use the odbcad32.exe file in SysWOW64 I do get some changes in the errors that come back to me. The main difference I noticed is that when I set up an ODBC connection with the Control Panel method it said it simply couldn't find the ODBC connection, but when I made a .mdb connection in the SysWOW64 one (and pointed it to a .accdb file) it says Cannot open database '(unknown)'. It may not be a database that your application recognizes, or the file may be corrupt. Which makes it seem like it is this odbcad32.exe version in SySWOW64 that is being recognized as the 'correct' one. Is there any way to fix this? I've tried to be as thorough as possible but if I've been confusing or left anything out let me know.

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• Remote Desktop svchost (networkservice) & lsa.exe high cpu usage, hangs on welcome screen

  - by Rohan1

  We have deployed an RDS Farm with 12 virtual RDS servers using Hyper V. Currently some users are not able to log on. After passing credentials to the connection broker, the session hangs on the "Welcome" screen. Using resource monitor we've seen that svchost (with the "networkservice" service) has a CPU usage of 50%, when viewing the wait chain on the process it displays that it's waiting for a lsa.exe to finish. We can't kill any of the users processes, even when trying with taskkill /f. Suspending lsa.exe did work but didn't have any effect. The networkservice also couldn't be restarted. Also, if this happens, the current users logged on to the RDS server can't be displayed. Task manager crashes when viewing the users, RDS service manager crashes when viewing the users (even remotely) and the cmd command "query session" doesn't work. No antivirus is installed on the RDS server. The only thing we can do is rebooting the server, which is not an option because of the fact that other users are in active sessions. Does anyone have ANY idea what's going on? We didn't encounter this in our pre-production setup.

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• Help with Backup Scheme for B.E 12.5

  - by Jemartin

  I'm in process of implementing a new backup scheme. I would say that I'm kind of new to it. So here my question. I'm currently using Backup Exec 12.5 on Windows Server 2008 w/Hyper-V, and IBM Adic Scalar 24. I currently backup our mail server, SQL DB, Board Server Linux Red Hat, Ftp, etc. To a Near-line which is local on our SAN I have the daily's go there as well as full. I would like to start weekly full to tape on a Saturday it takes about 2-3 days to complete the entire full to tape due to backing up from our Co-Lo as well. I have read up on the Father/son rotation but here's my issue with that I dont use tapes everyday only on the weekly full to tape will I be using them. So if there is 4 weeks in a month would I rotate in this order ( Month June WK1 =7tapes , June WK2=7 tapes, June WK3=7tapes June Wk4=7tapes with WK4 being the last tape for the month of June I would use that as a Month tape. For the month of July Wk1= June's WK1 tapes, July WK2= June's WK2 tapes July WK4 = Junes Wk4 tape for a month or would I use a set of new tapes for the last week in July. All tapes are being taking off site as well.

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• Installing the Updated XP Mode which Requires no Hardware Virtualization

  - by Mysticgeek

  Good news for those of you who have a computer without Hardware Virtualization, Microsoft had dropped the requirement so you can now run XP Mode on your machine. Here we take a look at how to install it and getting working on your PC. Microsoft has dropped the requirement that your CPU supports Hardware Virtualization for XP Mode in Windows 7. Before this requirement was dropped, we showed you how to use SecureAble to find out if your machine would run XP Mode. If it couldn’t, you might have gotten lucky with turning Hardware Virtualization on in your BIOS, or getting an update that would enable it. If not, you were out of luck or would need a different machine. Note: Although you no longer need Hardware Virtualization, you still need Professional, Enterprise, or Ultimate version of Windows 7. Download Correct Version of XP Mode For this article we’re installing it on a Dell machine that doesn’t support Hardware Virtualization on Windows 7 Ultimate 64-bit version. The first thing you’ll want to do is go to the XP Mode website and select your edition of Windows 7 and language. Then there are three downloads you’ll need to get from the page. Windows XP Mode, Windows Virtual PC, and the Windows XP Mode Update (All Links Below). Windows genuine validation is required before you can download the XP Mode files. To make the validation process easier you might want to use IE when downloading these files and validating your version of Windows. Installing XP Mode After validation is successful the first thing to download and install is XP Mode, which is easy following the wizard and accepting the defaults. The second step is to install KB958559 which is Windows Virtual PC.   After it’s installed, a reboot is required. After you’ve come back from the restart, you’ll need to install KB977206 which is the Windows XP Mode Update.   After that’s installed, yet another restart of your system is required. After the update is configured and you return from the second reboot, you’ll find XP Mode in the Start menu under the Windows Virtual PC folder. When it launches accept the license agreement and click Next. Enter in your log in credentials… Choose if you want Automatic Updates or not… Then you’re given a message saying setup will share the hardware on your computer, then click Start Setup. While setup completes, you’re shown a display of what XP Mode does and how to use it. XP Mode launches and you can now begin using it to run older applications that are not compatible with Windows 7. Conclusion This is a welcome news for many who want the ability to use XP Mode but didn’t have the proper hardware to do it. The bad news is users of Home versions of Windows still don’t get to enjoy the XP Mode feature officially. However, we have an article that shows a great workaround – Create an XP Mode for Windows 7 Home Versions & Vista. Download XP Mode, Windows Virtual PC, and Windows XP Mode Update Similar Articles Productive Geek Tips Our Look at XP Mode in Windows 7Run XP Mode on Windows 7 Machines Without Hardware VirtualizationInstall XP Mode with VirtualBox Using the VMLite PluginUnderstanding the New Hyper-V Feature in Windows Server 2008How To Run XP Mode in VirtualBox on Windows 7 (sort of) TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users Get News Quick and Precise With Newser Scan for Viruses in Ubuntu using ClamAV Replace Your Windows Task Manager With System Explorer

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• Clustering for Mere Mortals (Pt2)

  - by Geoff N. Hiten

  Planning. I could stop there and let that be the entirety post #2 in this series.  Planning is the single most important element in building a cluster and the Laptop Demo Cluster is no exception.  One of the more awkward parts of actually creating a cluster is coordinating information between Windows Clustering and SQL Clustering.  The dialog boxes show up hours apart, but still have to have matching and consistent information. Excel seems to be a good tool for tracking these settings.  My workbook has four pages: Systems, Storage, Network, and Service Accounts.  The systems page looks like this:   Name Role Software Location East Physical Cluster Node 1 Windows Server 2008 R2 Enterprise Laptop VM West Physical Cluster Node 2 Windows Server 2008 R2 Enterprise Laptop VM North Physical Cluster Node 3 (Future Reserved) Windows Server 2008 R2 Enterprise Laptop VM MicroCluster Cluster Management Interface N/A Laptop VM SQL01 High-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL02 High-Performance Standard-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL03 Standard-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM Note that everything that has a computer name is listed here, whether physical or virtual. Storage looks like this: Storage Name Instance Purpose Volume Path Size (GB) LUN ID Speed Quorum MicroCluster Cluster Quorum Quorum Q: 2     SQL01Anchor SQL01 Instance Anchor SQL01Anchor L: 2     SQL02Anchor SQL02 Instance Anchor SQL02Anchor M: 2     SQL01Data1 SQL01 SQL Data SQL01Data1 L:\MountPoints\SQL01Data1 2     SQL02Data1 SQL02 SQL Data SQL02Data1 M:\MountPoints\SQL02Data1       Starting at the left is the name used in the storage array.  It is important to rename resources at each level, whether it is Storage, LUN, Volume, or disk folder.  Otherwise, troubleshooting things gets complex and difficult.  You want to be able to glance at a resource at any level and see where it comes from and what it is connected to. Networking is the same way:   System Network VLAN  IP Subnet Mask Gateway DNS1 DNS2 East Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 East Heartbeat Cluster2   255.255.255.0       West Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 West Heartbeat Cluster2   255.255.255.0       North Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 North Heartbeat Cluster2   255.255.255.0       SQL01 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       SQL02 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       One hallmark of a poorly planned and implemented cluster is a bunch of "Local Network Connection #n" entries in the network settings page.  That lets me know that somebody didn't care about the long-term supportabaility of the cluster.  This can be critically important with Hyper-V Clusters and their high NIC counts.  Final page:   Instance Service Name Account Password Domain OU SQL01 SQL Server SVCSQL01 Baseline22 MicroAD Service Accounts SQL01 SQL Agent SVCSQL01 Baseline22 MicroAD Service Accounts SQL02 SQL Server SVC_SQL02 Baseline22 MicroAD Service Accounts SQL02 SQL Agent SVC_SQL02 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Server SVC_SQL03 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Agent SVC_SQL03 Baseline22 MicroAD Service Accounts             Installation Account           administrator            Yes.  I write down the account information.  I secure the file via NTFS, but I don't want to fumble around looking for passwords when it comes time to rebuild a node. Always fill out the workbook COMPLETELY before installing anything.  The whole point is to have everything you need at your fingertips before you begin.  The install experience is so much better and more productive with this information in place.

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• A Forming Repository of Script Samples for Automating Windows Server 2012 and Windows 8

  - by Jialiang

  Compared with Windows Server 2008/R2 that provides about 230 cmdlets, Windows Server 2012 beats that by a factor of over 10 shipping ~ 2,430 cmdlets.  You can automate almost every aspect of the server.   The new PowerShell 3.0, like Windows Server 2012, has a ton of new features.  In this automation script-centric move, Microsoft All-In-One Script Framework (AIOSF) is ready to support IT Pros with many new services and offerings coming this year.  We sincerely hope that the IT community will benefit from the effort. Here is the first one among our new services and offerings:  The team is preparing a large set of Windows 8 / Windows Server 2012 script samples based on frequently asked IT tasks that we collect in TechNet forums and support calls to Microsoft.   Because the script topics come from frequently asked IT tasks, we hope that these script samples can be helpful to many IT Pros worldwide.   With the General Availability of Windows Server 2012, we release the first three Windows Server 2012 / Windows 8 script samples today.    Get Network Adapter Properties in Windows Server 2012 and Windows 8 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/Get-Network-Adapter-37c5a913 Description: This script could be used to get network adapter properties and advanced properties in Windows Server 2012 and Windows 8. It combines the outputs of Get-NetAdapter and Get-NetAdapterAdvancedProperty. It can generate a report of network adapter configuration settings. Use Scenarios: In a real world, IT Administrators are required to check the configuration of network adapters after the deployment of new servers. One typical example is the duplex setting of network adapters. Also, IT administrators need to maintain a server list which contains network adapter configuration settings in a regular basis. Before Windows Server 2012, IT administrators often feel difficulties to handle these tasks. Acknowledgement: Thanks Greg Gu from AIOSF for collecting this script topic, and writing the script sample.  Thanks James Adams (Microsoft Premier Field Engineer) for reviewing the script sample and ensuring its quality.   How to batch create virtual machines in Windows Server 2012 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/How-to-batch-create-9efd1811 Description: This PowerShell Script illustrates how to batch create multiple virtual machines based on comma delimited file by using PowerShell 3.0 in Windows Server 2012. Use Scenarios: IT admin requires to batch creating virtual machines in Windows Server 2012, although they can use few commands due to the lack of programming knowledge. Although it’s a set of Hyper-V command-lets within Windows PowerShell, IT Admins are reluctant to use them except simple a command which is widely used. Acknowledgement: Thanks Anders Wang from AIOSF for collecting this script topic and writing the script sample.  Thanks Christopher Norris for reviewing the script sample and ensuring its quality before publishing.   Remove Windows Store Apps in Windows 8 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/Remove-Windows-Store-Apps-a00ef4a4 Description: This script can be used to remove multiple Windows Store Apps from a user account in Windows 8. It provides a list of installed Windows Store applications. You can specify the application IDs, and remove them all at once. Use Scenarios: 1. In Windows 8, you can remove a single Windows Store App by right-clicking the tile in the Start menu and choosing the uninstall command.  However, no command is provided for removing multiple Windows Store Apps all at once. If you want to do so, you can use this script sample. 2. Sometimes Windows Store Apps may crash in Windows 8.  Even though you can successfully uninstall and reinstall the App, the application may still crash after the reinstallation.  In this situation, you can use this example script to remove these Windows Store Apps cleanly. Acknowledgement: Thanks Edward Qi from AIOSF for collecting the script idea and composing the script sample.  Thanks James Adams (Microsoft Premier Field Engineer) for reviewing the script sample and ensuring its quality.   This is just the beginning, and more and more script samples are coming.  You can follow our blog (http://blogs.technet.com/b/onescript) to get the latest customer-driven script samples for Windows Server 2012 and Windows 8.

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• WebCenter Marketing and Upcoming Events

  - by rituchhibber

  Events: Events: Date Event Name Location/Country October 30, 2012 ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Webcast November 1, 2012 Paper Burying Your HR Processes? Dig Your Way Out With Oracle WebCenter! Webcast November 15, 2012 Social Business Thought Leader Webcast: Three Ways to Fix Your Broken Organization, featuring Christian Finn Webcast Marketing: Marketing: WebCenter Sites Sales eVite:Embrace the Base: Create an Exceptional Online Customer Experience with Oracle WebCenter Sites Directs recipients to the Connected Customer Experience Resource Center to see the latest demos, analyst reports, and customer webcasts promoting WebCenter Sites. For more information Click  here. WebCenter Social Business Thought Leaders Series: Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and TechnologyBrian Solis, Altimeter Group digital analyst and futuristDecember 13, 2012 10am PDTRegistration available soon, find other content from this speaker here. Webcast: WebCenter Sites for Applications: Disconnected Online Customer Experience? Connect it with Oracle WebCenter November 8, 2012  eVite | Registration Page WebCenter in Action Customer & Partner webcast series: Started earlier in FY13, a new webcast series featuring WebCenter customer deployments that are executed by a partner.The next webcast in the series will be November 14th:Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Click here to learn more. OnDemand Webcast: ResCare Solves Content Lifecycle Challenges with Oracle WebCenterComplex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: solve content lifecycle challenges, reduce compliance and business risks and increase adoption of intranet as primary business communication tool. On-Demand Assets Date Event Name Location/Country On Demand Avoid Social Media Fatigue - Learn the 9 C’s of Customer Engagement, featuring Ray Wang, Principal Analyst and CEO, Constellation Research Webcast On Demand WebCenter in Action Series: Hitachi Data Systems Improves Global Web Experience with Oracle WebCenter, presented by Hitachi Data Systems and Lingotek. Webcast On Demand Managing Social Relationships for the Enterprise, featuring Jeremiah Owyang, Industry Analyst, Altimeter Group and Reggie Bradford, Vice President, Oracle Webcast On Demand Oracle’s Vision for the Social-Enabled Enterprise, presented by Mark Hurd, Thomas Kurian and Reggie Bradford Webcast On Demand WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, presented by Qualcomm and Keste. Webcast On Demand Social Business Thought Leaders Series: 6 Counterintuitive Best Practices for Social Collaboration Adoption, featuring John Brunswick, Oracle. Webcast On Demand Oracle WebCenter Connects Patients and Researchers in Cancer Control Mission, presented by Canadian Partnership Against Cancer and App-Systems Webcast On Demand Oracle WebCenter: Modernize, Aggregate and Extend Your Portals Webcast On Demand Top 10 Technology Trends Driving Business Innovation, featuring Andy Mulholland, CTO, Capgemini Webcast On Demand Ancestry.com Helps Families Uncover History with Oracl e WebCenter Webcast On Demand Organic Business Networks: Doing Business in a Hyper-Connected World, featuring Mike Fauscette, GVP, IDC Webcast On Demand Social Business and Innovation, featuring John Mancini, President, AIIM Webcast On Demand Do More with Oracle WebCenter: Expand Beyond Web Experience Management Webcast On Demand Race Against the Machine, featuring Andrew McAfee, author and principal scientist at MIT Webcast On Demand Introducing Oracle WebCenter Sites 11gR1: Transforming the Online Experience Webcast On Demand Mobile is the New Face of Engagement, featuring Ted Schadler, Vice President & Principal Analyst, Forrester Research Inc Webcast Analyst Report: IDC Research: Oracle Debuts New Release of Oracle WebCenter Sites.

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• Making the most of next weeks SharePoint 2010 developer training

  - by Eric Nelson

  [you can still register if you are free on the afternoons of 9th to 11th – UK time] We have 50+ registrations with more coming in – which is fantastic. Please read on to make the most of the training. Background We have structured the training to make sure that you can still learn lots during the three days even if you do not have SharePoint 2010 installed. Additionally the course is based around a subset of the channel 9 training to allow you to easily dig deeper or look again at specific areas. Which means if you have zero time between now and next Wednesday then you are still good to go. But if you can do some pre-work you will likely get even more out of the three days. Step 1: Check out the topics and resources available on-demand The course is based around a subset of the channel 9 training to allow you to easily dig deeper or look again at specific areas. Take a lap around the SharePoint 2010 Training Course on Channel 9 Download the SharePoint Developer Training Kit Step 2: Use a pre-configured Virtual Machine which you can download (best start today – it is large!) Consider using the VM we created If you don't have access to SharePoint 2010. You will need a 64bit host OS and bare minimum of 4GB of RAM. 8GB recommended. Virtual PC can not be used with this VM – Virtual PC only supports 32bit guests. The 2010-7a Information Worker VM gives you everything you need to develop for SharePoint 2010. Watch the Video on how to use this VM Download the VM Remember you only need to download the “parts” for the 2010-7a VM. There are 3 subtly different ways of using this VM: Easiest is to follow the advice of the video and get yourself a host OS of Windows Server 2008 R2 with Hyper-V and simply use the VM Alternatively you can take the VHD and create a “Boot to VHD” if you have Windows 7 Ultimate or Enterprise Edition. This works really well – especially if you are already familiar with “Boot to VHD” (This post I did will help you get started) Or you can take the VHD and use an alternative VM tool such as VirtualBox if you have a different host OS. NB: This tends to involve some work to get everything running fine. Check out parts 1 to 3 from Rolly and if you go with Virtual Box use an IDE controller not SATA. SATA will blue screen. Note in the screenshot below I also converted the vhd to a vmdk. I used the FREE Starwind Converter to do this whilst I was fighting blue screens – not sure its necessary as VirtualBox does now work with VHDs. or Step 3 – Install SharePoint 2010 on a 64bit Windows 7 or Vista Host I haven’t tried this but it is now supported. Check out MSDN. Final notes: I am in the process of securing a number of hosted VMs for ISVs directly managed by my team. Your Architect Evangelist will have details once I have them! Else we can sort out on the Wed. Regrettably I am unable to give folks 1:1 support on any issues around Boot to VHD, 3rd party VM products etc. Related Links: Check you are fully plugged into the work of my team – have you done these simple steps including joining our new LinkedIn group?

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• Is the Internet Making us Smarter or Not?

  - by BuckWoody

  I’ve been reading recently about an exchange among some very bright folks, some who posit that the Internet with its instant-on, sometimes-right, big-statement-wins mentality is making people think in a more shallow way, teaching us to rely on others as experts and diluting our logical thought process. Others state that it broadens our perspective and extends our mental reach. Whenever I see this kind of exchange on two ends of a spectrum, I begin to wonder if both sides might be correct.   I can certainly say that I have changed my way of learning, reading, and social interactions because of the Internet. And my tolerance for reading long missives has indeed gone down. I tend to (mentally and literally) “bookmark” things I never seem to have time to get back to. But I also agree that I’ve been exposed to thoughts, ideas and people I never would have encountered any other way. So how to deal with this dichotomy?   Well, I’m going to go off and think about it. No, I’m really going to go off for a full week to a cabin I’ve rented in a National Forest in the Midwest. It has no indoor plumbing, phones, Internet connections or anything else – only a bed to sleep in and a place to cook a little. I’m taking one book, some paper, and a guitar with me and that’s it. I plan to spend my days walking, reading a little, playing a little on the guitar, but mostly just thinking. Those of you who know me might find this unusual. I’m an always-on, hyper-caffeinated, overly-busy, connected person. I haven’t taken a vacation in five years, at least for more than two or three days at a time. Even then, I keep us on the move constantly – our vacations aren’t cruises or anything like that. I check e-mail, post and all that. When I’m not on vacation, I live with and leverage lots of technology, and work with those that do the same. This, however, is a really “unplugged” event, and I’m hoping that it will let me unpack the things I’ve been stuffing in my head. I plan to spend a lot of time on a single subject, writing notes, thinking, and writing more notes.   So after I post tomorrow's “quote of the day” I’ll be “going dark” for a week. No twitter, FaceBook, LinkedIn, e-mail, chat, none of my five blogs will get updated, and I’ll have to turn in my two articles for InformIT.com early. I won’t have access to my college class portal, so my students will be without me for a week. I will really be offline. I’ll see you in a week – hopefully a little more educated. See you then.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Is the Internet Making us Smarter or Not?

  - by BuckWoody

  I’ve been reading recently about an exchange among some very bright folks, some who posit that the Internet with its instant-on, sometimes-right, big-statement-wins mentality is making people think in a more shallow way, teaching us to rely on others as experts and diluting our logical thought process. Others state that it broadens our perspective and extends our mental reach. Whenever I see this kind of exchange on two ends of a spectrum, I begin to wonder if both sides might be correct.   I can certainly say that I have changed my way of learning, reading, and social interactions because of the Internet. And my tolerance for reading long missives has indeed gone down. I tend to (mentally and literally) “bookmark” things I never seem to have time to get back to. But I also agree that I’ve been exposed to thoughts, ideas and people I never would have encountered any other way. So how to deal with this dichotomy?   Well, I’m going to go off and think about it. No, I’m really going to go off for a full week to a cabin I’ve rented in a National Forest in the Midwest. It has no indoor plumbing, phones, Internet connections or anything else – only a bed to sleep in and a place to cook a little. I’m taking one book, some paper, and a guitar with me and that’s it. I plan to spend my days walking, reading a little, playing a little on the guitar, but mostly just thinking. Those of you who know me might find this unusual. I’m an always-on, hyper-caffeinated, overly-busy, connected person. I haven’t taken a vacation in five years, at least for more than two or three days at a time. Even then, I keep us on the move constantly – our vacations aren’t cruises or anything like that. I check e-mail, post and all that. When I’m not on vacation, I live with and leverage lots of technology, and work with those that do the same. This, however, is a really “unplugged” event, and I’m hoping that it will let me unpack the things I’ve been stuffing in my head. I plan to spend a lot of time on a single subject, writing notes, thinking, and writing more notes.   So after I post tomorrow's “quote of the day” I’ll be “going dark” for a week. No twitter, FaceBook, LinkedIn, e-mail, chat, none of my five blogs will get updated, and I’ll have to turn in my two articles for InformIT.com early. I won’t have access to my college class portal, so my students will be without me for a week. I will really be offline. I’ll see you in a week – hopefully a little more educated. See you then.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Getting Started with Cloud Computing

  - by juanlarios

  You’ve likely heard about how Office 365 and Windows Intune are great applications to get you started with Cloud Computing. Many of you emailed me asking for more info on what Cloud Computing is, including the distinction between "Public Cloud" and "Private Cloud". I want to address these questions and help you get started. Let's begin with a brief set of definitions and some places to find more info; however, an excellent place where you can always learn more about Cloud Computing is the Microsoft Virtual Academy. Public Cloud computing means that the infrastructure to run and manage the applications users are taking advantage of is run by someone else and not you. In other words, you do not buy the hardware or software to run your email or other services being used in your organization – that is done by someone else. Users simply connect to these services from their computers and you pay a monthly subscription fee for each user that is taking advantage of the service. Examples of Public Cloud services include Office 365, Windows Intune, Microsoft Dynamics CRM Online, Hotmail, and others. Private Cloud computing generally means that the hardware and software to run services used by your organization is run on your premises, with the ability for business groups to self-provision the services they need based on rules established by the IT department. Generally, Private Cloud implementations today are found in larger organizations but they are also viable for small and medium-sized businesses since they generally allow an automation of services and reduction in IT workloads when properly implemented. Having the right management tools, like System Center 2012, to implement and operate Private Cloud is important in order to be successful. So – how do you get started? The first step is to determine what makes the most sense to your organization. The nice thing is that you do not need to pick Public or Private Cloud – you can use elements of both where it makes sense for your business – the choice is yours. When you are ready to try and purchase Public Cloud technologies, the Microsoft Volume Licensing web site is a good place to find links to each of the online services. In particular, if you are interested in a trial for each service, you can visit the following pages: Office 365, CRM Online, Windows Intune, and Windows Azure. For Private Cloud technologies, start with some of the courses on Microsoft Virtual Academy and then download and install the Microsoft Private Cloud technologies including Windows Server 2008 R2 Hyper-V and System Center 2012 in your own environment and take it for a spin. Also, keep up to date with the Canadian IT Pro blog to learn about events Microsoft is delivering such as the IT Virtualization Boot Camps and more to get you started with these technologies hands on. Finally, I want to ask for your help to allow the team at Microsoft to continue to provide you what you need. Twice a year through something we call "The Global Relationship Study" – they reach out and contact you to see how they're doing and what Microsoft could do better. If you get an email from "Microsoft Feedback" with the subject line "Help Microsoft Focus on Customers and Partners" between March 5th and April 13th, please take a little time to tell them what you think. Cloud Computing Resources: Microsoft Server and Cloud Computing site – information on Microsoft's overall cloud strategy and products. Microsoft Virtual Academy – for free online training to help improve your IT skillset. Office 365 Trial/Info page – get more information or try it out for yourself. Office 365 Videos – see how businesses like yours have used Office 365 to transition to the cloud. Windows Intune Trial/Info – get more information or try it out for yourself. Microsoft Dynamics CRM Online page – information on trying and licensing Microsoft Dynamics CRM Online. Additional Resources You May Find Useful: Springboard Series Your destination for technical resources, free tools and expert guidance to ease the deployment and management of your Windows-based client infrastructure. TechNet Evaluation Center Try some of our latest Microsoft products for free, Like System Center 2012 Pre-Release Products, and evaluate them before you buy. AlignIT Manager Tech Talk Series A monthly streamed video series with a range of topics for both infrastructure and development managers. Ask questions and participate real-time or watch the on-demand recording. Tech·Days Online Discover what's next in technology and innovation with Tech·Days session recordings, hands-on labs and Tech·Days TV.

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• Hosted Monitoring

  - by Grant Fritchey

  The concept of using services to take the place of writing a lot of your own code goes way, way back in computing history. The fundamentals of the concept go back to the dawn of computing with places like IBM hosting time-shares for computing power that you could rent for short periods of time. But things really took off with the building of the Web. Now, all the growth with virtual machines, hosted machines, hosted services from vendors like Amazon and Microsoft, the need to keep all of your software locally on physical boxes is just going the way of the dodo. There will likely always be some pieces of software that you keep on machines on your property or on your person, but the concept of keeping fundamental services locally is going away. As someone put it to me once, if you were starting a business right now, would you bother setting up an Exchange server to manage your email or would you just go to one of the external mail services for everything? For most of us (who are not Exchange admins) the answer is pretty easy. With all this momentum to having external services manage more and more of the infrastructure that’s not business unique, why would you burn up a server and license instance setting up monitoring for your SQL Servers? Of course, some of you are dealing with hyper-sensitive data that might require, through law or treaty, that you lock it down and never expose it to the intertubes, but most of us are not. So, what if someone else took on the basic hassle of setting up monitoring on your systems? That’s what we’re working on here at Red Gate. Right now it’s a private test, but we’re growing it and developing it and it’ll be going to a public beta, probably (hopefully) this year. I’m running it on my machines right now. The concept is pretty simple. You put a relay on your server, poke a hole in your firewall for it, and we start monitoring your server using SQL Monitor. It’s actually shocking how easy it is to get going. You still have to adjust your alerting thresholds, but that’s a standard part of alerting. Your pain threshold and my pain threshold for any given alert may be different. But from there, we do all the heavy lifting, keeping your data online and available, providing you with access to the information about how your servers are behaving, everything. Maybe it’s just me, but I’m really excited by this. I think we’re getting to a place where we can really help the small and medium sized businesses get a monitoring solution in place, quickly and easily. All you crazy busy, and possibly accidental, DBAs and system admins finally can set up monitoring without taking all the time to configure systems, run installs, and all the rest. You just have to tweak your alerts and you’re ready to run. If you are interested in checking it out, you can apply for the closed beta through the Monitor web page.

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• input type file alternative and file upload best practice

  - by Ioxp

  Background: I am working on a file upload page that will extend an existing web portal. This page will allow for an end user to upload files from there local computer to our network (the files will not be stored on the web server, rather a remote workstation). The end user will have the ability to view the data that they have submitted by hyper-linking the files that have been uploaded on this page. Question 1: Is there an ASP.net alternative to the <input type="file" runat="server" /> HTML tag? The reason for asking is i would rather use an image button and display the file as an asp label on the portal to keep with a consistent style. Question 2: So i understand that giving the end user the ability to upload files to the server and then turn around to show them the data that they posted poses a security threat. So far i am using the id.PostedFile.ContentType and the file extension to reject the data if its not an accepted format (i.e. "text/plain", "application/pdf", "application/vnd.ms-excel", or "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"). Also the location where the files are uploaded to has a sufficient amount of virus and malware protection and this is not a concern. What, from the C# point of view, additional steps should i take to ensure that the end user cant take advantage and compromise the system in regards to allowing them to upload files?

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• linebreak in url with Bibtex and hyperref package

  - by Tim

  Why is this item not shown properly in my bibliography? @misc{ann, abstract = {ANN is an implbmentation of nearest neighbor search.}, author = {David M. Mount and Sunil Arya}, howpublished = {\url{http://www.cs.umd.edu/~mount/ANN/}}, keywords = {knn}, posted-at = {2010-04-08 00:05:04}, priority = {2}, title = {ANN.}, url = "http://www.cs.umd.edu/~mount/ANN/", year = {2008} } @misc{Nilsson96introductionto, author = {Nilsson, Nils J.}, citeulike-article-id = {6995464}, howpublished = {\url{http://robotics.stanford.edu/people/nilsson/mlbook.html}}, keywords = {*file-import-10-04-11}, posted-at = {2010-04-11 06:52:28}, priority = {2}, title = {Introduction to Machine Learning: An Early Draft of a Proposed Textbook.}, year = {1996} } EDIT: I am using \usepackage{hyperref}, not \usepackage{url}. I don't know what changes I just made made the first item appear properly now @misc{ann, abstract = {ANN is an implbmentation of nearest neighbor search.}, author = {David M. Mount and Sunil Arya}, howpublished = {\url{http://www.cs.umd.edu/~mount/ANN/}}, keywords = {ann}, posted-at = {2010-04-08 00:05:04}, priority = {2}, title = {The \textsc{A}pproximate \textsc{N}earest \textsc{N}eighbor \textsc{S}earching \textsc{L}ibrary.}, url = "http://www.cs.umd.edu/~mount/ANN/", year = {2008} } EDIT: Since I am using hyperref package, it produces error when using url package together with it. So the two cannot work together? I would like to use hyper links inside pdf file, so I would like to use hyperref package instead of url package. I googled a bit, and try \usepackage[hyperindex,breaklinks]{hyperref}, but there is still no line break just as before. How can I do it? Is there conflict in the packages that I am now using?: \usepackage{amsmath} \usepackage{amsfonts} \usepackage[dvips]{graphicx} \usepackage{wrapfig} \graphicspath{{./figs/}} \DeclareGraphicsExtensions{.eps} \usepackage{fixltx2e} \usepackage{array} \usepackage{times} \usepackage{fancyhdr} \usepackage{multirow} \usepackage{algorithmic} \usepackage{algorithm} \usepackage{slashbox} \usepackage{multirow} \usepackage{rotating} \usepackage{longtable} \usepackage[hyperindex,breaklinks]{hyperref} \usepackage{forloop} \usepackage{lscape} \usepackage{supertabular} \usepackage{amssymb} \usepackage{amsthm}

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• stock management of assemblys and its sub parts

  - by The Disintegrator

  I have to track the stock of individual parts and kits (assembly) and can't find a satisfactory way of doing this. Sample bogus and hyper simplified database: Table prod: prodID 1 prodName Flux capacitor prodCost 900 prodPrice 1350 (900*1.5) prodStock 3 - prodID 2 prodName Mr Fusion prodCost 300 prodPrice 600 (300*2) prodStock 2 - prodID 3 prodName Time travel kit prodCost 1650 (1350+300) prodPrice 2145 (1650*1.3) prodStock 2 Table rels relID 1 relSrc 1 (Flux capacitor) relType 4 (is a subpart of) relDst 3 (Time travel kit) - relID 2 relSrc 2 (Mr Fusion) relType 4 (is a subpart of) relDst 3 (Time travel kit) prodPrice: it's calculated based on the cost but not in a linear way. In this example for costs of 500 or less, the markup is a 200%. For costs of 500-1000 the markup is 150%. For costs of 1000+ the markup is 130% That's why the time travel kit is much cheaper than the individual parts prodStock: here is my problem. I can sell kits or the individual parts, So the stock of the kits is virtual. The problem when I buy: Some providers sell me the Time Travel kit as a whole (with one barcode) and some sells me the individual parts (with a different barcode) So when I load the stock I don't know how to impute it. The problem when I sell: If I only sell kits, calculate the stock would be easy: "I have 3 Flux capacitors and 2 Mr Fusions, so I have 2 Time travel kits and a Flux Capacitor" But I can sell Kits or individual parts. I have to track the stock of the individual parts and the possible kits at the same time (and I have to compensate for the sell price) Probably this is really simple, but I can't see a simple solution. Resuming: I have to find a way of tracking the stock and the database/program is the one who has to do it (I cant ask the clerk to correct the stock) I'm using php+MySql. But this is more a logical problem than a programing one

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• C# .Net Serial DataReceived Event response too slow for high-rate data.

  - by Matthew

  Hi, I have set up a SerialDataReceivedEventHandler, with a forms based program in VS2008 express. My serial port is set up as follows: 115200, 8N1 Dtr and Rts enabled ReceivedBytesThreshold = 1 I have a device I am interfacing with over a BlueTooth, USB to Serial. Hyper terminal receives the data just fine at any data rate. The data is sent regularly in 22 byte long packets. This device has an adjustable rate at which data is sent. At low data rates, 10-20Hz, the code below works great, no problems. However, when I increase the data rate past 25Hz, there starts to recieve mulitple packets on one call. What I mean by this is that there should be a event trigger for every incoming packet. With higher output rates, I have tested the buffer size (BytesToRead command) immediatly when the event is called and there are multiple packets in the buffer then. I think that the event fires slowly and by the time it reaches the code, more packes have hit the buffer. One test I do is see how many time the event is trigger per second. At 10Hz, I get 10 event triggers, awesome. At 100Hz, I get something like 40 event triggers, not good. My goal for data rate is 100HZ is acceptable, 200Hz preferred, and 300Hz optimum. This should work because even at 300Hz, that is only 52800bps, less than half of the set 115200 baud rate. Anything I am over looking? public Form1() { InitializeComponent(); serialPort1.DataReceived += new SerialDataReceivedEventHandler(serialPort1_DataReceived); } private void serialPort1_DataReceived(object sender, SerialDataReceivedEventArgs e) { this.Invoke(new EventHandler(Display_Results)); } private void Display_Results(object s, EventArgs e) { serialPort1.Read(IMU, 0, serial_Port1.BytesToRead); }

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• Stock management of assemblies and its sub parts

  - by The Disintegrator

  I have to track the stock of individual parts and kits (assemblies) and can't find a satisfactory way of doing this. Sample bogus and hyper simplified database: Table prod: prodID 1 prodName Flux capacitor prodCost 900 prodPrice 1350 (900*1.5) prodStock 3 - prodID 2 prodName Mr Fusion prodCost 300 prodPrice 600 (300*2) prodStock 2 - prodID 3 prodName Time travel kit prodCost 1650 (1350+300) prodPrice 2145 (1650*1.3) prodStock 2 Table rels relID 1 relSrc 1 (Flux capacitor) relType 4 (is a subpart of) relDst 3 (Time travel kit) - relID 2 relSrc 2 (Mr Fusion) relType 4 (is a subpart of) relDst 3 (Time travel kit) prodPrice: it's calculated based on the cost but not in a linear way. In this example for costs of 500 or less, the markup is a 200%. For costs of 500-1000 the markup is 150%. For costs of 1000+ the markup is 130% That's why the time travel kit is much cheaper than the individual parts prodStock: here is my problem. I can sell kits or the individual parts, So the stock of the kits is virtual. The problem when I buy: Some providers sell me the Time Travel kit as a whole (with one barcode) and some sells me the individual parts (with a different barcode) So when I load the stock I don't know how to impute it. The problem when I sell: If I only sell kits, calculate the stock would be easy: "I have 3 Flux capacitors and 2 Mr Fusions, so I have 2 Time travel kits and a Flux Capacitor" But I can sell Kits or individual parts. So, I have to track the stock of the individual parts and the possible kits at the same time (and I have to compensate for the sell price) Probably this is really simple, but I can't see a simple solution. Resuming: I have to find a way of tracking the stock and the database/program is the one who has to do it (I cant ask the clerk to correct the stock) I'm using php+MySql. But this is more a logical problem than a programing one

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