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  • MySQL Memory Limit Windows Server 2003

    - by Matt
    I am running MySQL 5.0.51a on Windows Server 2003 Standard Edition on an HP DL580 G4 with 3GB installed. One of my database tables has grown to 5.3 GB with an index file of 2.5 GB, which I believe is causing MySQL to be slow due to having to constantly load and unload the index file when updates are made to the table. The server itself seems to be performing OK because MySQL is only using about 500MB of memory (there are other apps running on the system, but MySQL uses the most memory). The table is fairly active with new records getting adding all during day but no deletes, ever. The MySQL server has up to 600 connections allowed, but only small number (10 or 20) would actually be writing to this table. I increased the memory limits in MySQL but since the max connections is so high I don't think I can give each connection 1GB without risking a problem. Is there some tuning that would let just certain connections get a lot of memory? So I have started to look for alternatives to avert the crisis I know is coming soon. Some of the options I have: Upgrade to Server 2003 Enterprise to install 64GB of memory. Question: would 32 bit MySQL be able to access more than 2GB? Would that be 2GB per thread? That would still be smaller than the index table size so it might not solve the problem completely, but it would be better than now. Upgrade to Server 200x 64 bit and MySQL 64 bit. Switch to a *nix 64 bit server. If anybody has suggestions for things to do in the meantime, opinions on which way to go, or other things that I have overlooked I would appreciate the help. Thanks

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  • Replace single character in windows filenames

    - by Matt Rogish
    I have a Win2k3 server that has a whole bunch of filenames that need renamed. Basically, I just need all - (dashes) replaced with _ (underscores), no matter where they are in the string. Assume that there are no duplicates. I can do this on my mac with a little script but the files are too large and crazy to transfer to my mac, rename, then go back to the server. Would love to do this in a command shell and not have to download a renamer or any add'l software. Thanks!

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  • How do I get yum to see updates to a local repo without cleaning cache?

    - by Matt
    I have set up a local yum repository which I use to install test builds. For the testing purposes, my packages are versioned by <svn version number>.<date>.<time> (e.g. 12345.20110908.150404 The trouble is, once I make a new RPM, copy it to the repository directory and run createrepo $REPO_DIR, yum does not see the new RPM as being available. $ cd $REPO_DIR $ ls -1 repodata package-12345.20110908.150404-1.x86_64.rpm package-12345.20110908.174329-1.x86_64.rpm $ createrepo . # ...snip... $ rpm -q package package-12345.20110908.150404-1.x86_64 $ yum list --showduplicates package Installed Packages package.x86_64 12345.20110908.150404-1 @repo Available Packages package.x86_64 12345.20110908.150404-1 repo I can see the updates and grab them if I run yum clean all and then re-fetch the metadata, but I think this just means I need to be doing something else from the repo, as I don't have to do that for other yum repos. How do I need to set up my local repository so that I only need to run yum update from the client without having to clean my yum cache?

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  • Apache configuration file visualization/testing

    - by Matt Holgate
    Is there a tool available (or a debug mode built into Apache) that will allow me to interactively test and explain an Apache configuration for a given request? In particular, I'd like to be able to see which directives will apply when requesting a specific URL. For example, the output for the URL http://myserver.com/foo/bar/bar.html might look something like: Allow from 192.168.0.3 <-- From <Location /foo/bar> in myserver.com vhost Require valid user <-- From <Directory /var/www/foo> in global configuration Satisfy any <-- From <File bar.html> in global configuration [Background: why do I want this? The apache merging rules for configuration directives are quite complex to get right. It would be great to have a tool which allows you to check that your rules are doing exactly what you want, and would be a good learning tool]. If there isn't such a tool, is there a debug option in Apache that will log such information for each incoming request?

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  • ubuntu server refusing connections via port forwarding

    - by Matt
    Getting some really weird behavior from our Ubuntu server... it's behind a Verizon router firewall with port forwarding (port 8080 to port 80 on the server), and we've been having issues accessing it via this external IP. From within the network, it appears to respond normally (I can access it via web browser and SSH), but refuses connections through port forwarding (using our static external IP). The strangest thing is that it actually responds to external port-forwarded connections right after being restarted, but quickly lapses back into this pattern of refusing external connections. I'm a bit of a server newbie (I'm actually a programmer in a small startup that just lost their server ops guy, urgh) so this is all trial by fire for me. Does anyone have any advice on what could be going wrong here? Any help would be appreciated, thanks.

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  • Does a receiving mail server (the ultimate destination) see emails delivered directly to it vs. to an external relay which then forwards them to it?

    - by Matt
    Let's say my users have accounts on some mail server mail.example.com. I currently have my mx record set to mail.example.com and all is good. Now let's say I want to have mails initially delivered to an external service (e.g. Postini. Note that this is not a postini-specific question though). In the normal situation where my mx is set directly to my mail server mail.example.com, sending MTAs will of course look up my MX and send to mail.example.com. In my new situation I'd have my mx set to mx.othermailservice.com and emails would be received there. OtherEmailService.com will then relay the emails (while keeping the return-path header the same) to mail.example.com. Do the emails that are received at mail.example.com after be relayed from the other service "look" any different than emails that go directly to it as would be the case where the mx was set to mail.example.com?

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  • Export files to remote server using TortoiseSVN

    - by Matt
    I'm using TortoiseSVN to keep revisions of my code. When I commit changes, I take note of what files have changed and upload them to my server using FTP. Here's my workflow: Edit files on local computer (eg. files in C:\Users\Me\web) Commit changes to local repository using rightclick- TortoiseSVN- SVN Commit. Take the files, open FileZilla (FTP client) and upload the files to a remote server. I was wondering if there was a way in which I could omit step 3 from my workflow. Basically I would like the changed files to be automatically uploaded to the remote server when I commit a version to the repository. Information about my computer environment: Windows 7 Ultimate x64 with TortoiseSVN x64 Notepad++ text editor Files edited are PHP, CSS, JS, HTML, etc. Server is running Linux with PHP 5.2 and MySQL. FileZilla is used to upload files. I can connect to the server via SSH if that is needed. Thank you in advance.

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  • Why does Outlook 2010 give the message "Creating a new item from the selected items could take some time...are you sure you create a new item...?

    - by Matt
    I'm using Outlook 2010 with Exchange 2007. I am moving emails from my Deleted Items folder to a user-created folder. When I move a "low" number of messages, say a few hundred or less, the operation completes successfully. When I move a "large" number of messages (in this example it's over 800) I get the message shown in the screenshot below. If I click Yes, a new email is generated and has links to all the emails I selected in the Attachment field. When I cancel that email, not only have the messages not moved but they appear to be deleted entirely. What does the message mean and why does it get presented? Why does clicking Yes do the behavior I described above?

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  • How do I install Skype on computer so that anyone who logs in does NOT have to go through the initial config?

    - by Matt
    I installed Skype when logged on to the (local) admin account. Now, when I log off that, and log on as myname on the domain, I have to click through the intial setup steps (after you've already run the installer) of Skype. So, I have to click next to get through the mic setup/test, and it asks me if I want to take a pic. How do I get it so that any person who logs in can just open Skype and go straight to the login screen? Windows 7 64 bit, 2008R2

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  • Slow loading Magento Commerce homepage

    - by Matt
    I have recently changed by website and it is really loading slowly :- dancemidisamples.com here is a report http://www.webpagetest.org/result/120906_78_ANK/ As far as I can tell the is a issue with this section of code <link rel="icon" href="http://www.dancemidisamples.com/skin/frontend/base/default /favicon.ico" type="image/x-icon" /> <link rel="shortcut icon" href="http://www.dancemidisamples.com/skin/frontend/base/default/favicon.ico" type="image/x-icon" /> <script type="text/javascript"> //<![CDATA[ var urlSkinsite='http://www.dancemidisamples.com/skin/frontend/em0040/default/'; //]]> </script> <!--[if lt IE 7]> <script type="text/javascript"> //<![CDATA[ var BLANK_URL = 'http://www.dancemidisamples.com/js/blank.html'; var BLANK_IMG = 'http://www.dancemidisamples.com/js/spacer.gif'; //]]> </script> <![endif]--> Does anyone have any ideas, people have told me it my DNS but it has a 49ms response rate according to http://www.webpagetest.org/result/120906_78_ANK/1/details/cached/ We are hosted with rackspace so I dont see how it could be the server. Its a dedicated server not cloud hosted

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  • "Test to measure your ability to follow directions and solve complex problems in a neat and orderly manner." [closed]

    - by Matt
    Use the table of symbol substitutions when answering the problem below: Circle = 0 Dot = 1 Line = 2 Triangle = 3 Square = 4 Pentagon = 5 Hexagon = 6 Cross = 7 Heart = 8 Smiley Face = 9 Use the following special rule when answering the problem below: If ever a square is next to a cross during long multiplication, the square shall be treated as a triangle. Problem: Show your work in doing long multiplication of Pentagon Pentagon Nonagon by Line Square Octagon. Show your work using symbols not numbers.

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  • Will learning to use Fedora also teach me my way around Redhat (CentOS)?

    - by Matt Untsaiyi
    I want to dive into the open source world and start using a Linux distro while learning to program. I've looked over the options and it pretty much boils down to Fedora or CentOS. The reasoning behind it is I'm hoping to kill two birds with one stone... Redhat seems to be "the choice" for servers, so I figure as I learn to program, I can also learn my way around Linux... or Redhat more specifically... and get that under my belt too. I want to use Fedora, and be on the frontier of new software (since I'm not doing anything critical), but if it's completely different than Redhat I'd rather just use CentOS. So is it? Or can I use one and know the other?

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  • How to repair Windows XP Installation HDD from another PC?

    - by Matt
    My friend gave me his HDD that has Windows XP Pro installed on it to try and fix it. I don't have the XP CD to repair it, but I do have the ISO. I suppose I could always burn it.. but that's a lot of trouble because I don't have any blank CD's. I plugged it into my PC's hot-swap drive bay, and I have Daemon tools. Is there anyway I can try to repair the XP installation on this HDD from my PC without booting from it and burning my ISO?

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  • Can you make desktop shortcuts to Seamless mode Windows apps in VirtualBox on OSX?

    - by Matt
    Running the latest version of VirtualBox on OSX and hosting a Windows virtual machine. Is there a way to put shortcuts on your Mac desktop for the Windows apps that you run in seamless mode? I can't find a way to do this, so every time I want to newly launch a Windows app in seamless mode I have to access the full Windows desktop, start the app and hit HostKey+L. Really a pain for apps that you want to run in seamless mode all time.

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  • Is there an ld-linux.so equivalent for mac?

    - by Matt
    I'm using the following command on Linux to change the default library path temporarily for the program being run: /lib64/ld-linux-x86-64.so.2 --library-path /home/me/libs./myProgram This runs myProgram and makes it check /home/me/libs first for its dynamically linked libraries. So I want to do this on Mac too.. is there an equivalent? I'd like to avoid setting environment variables if possible.

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  • When buying hardware, what sites do you trust for information? [closed]

    - by Matt Dawdy
    I won't ask "what laptop should I buy" since the information is likely to change very quickly. However, I am about to buy a laptop, and I honestly don't know where to begin researching this based on my needs. I am hoping that asking about specific sites that do reviews/recommendations that this will still be on topic. I read the 6 guidelines for subjective questions and believe that this question scores favorably. I'm starting a new job in a few weeks, and they want to know what specific laptop to purchase. I'd like to get the most for their money and get a machine that will not need to be replaced in a year. When looking at a site like Dell, it's hard to get a full picture of the performance of a laptop. Does it work with a docking station, and if so, what kinds of video outs are on it? Will it work well when compiling several large projects in .Net? Has anyone had any issues with the machine getting flaky when dragging it from work to home and back all the time? etc. So, if people would enter in their preferred sites they use when researching hardware, and why they prefer that site (x is great for laptop comparisons, y is great for gaming machine reviews, etc) the I hope that this can be a question with valuable answers to others than just myself.

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  • Cannot create Windows Service for MySQL (Vista)

    - by Matt W
    I uninstalled MySQL 5.1 from Vista as I lost the username/password, however I forgot to stop the MySQL service before doing so. Now whenever I try to reinstall it I get to the final configuration screen which then fails with the message "Cannot create Windows Service for MySQL Error:0". I've uninstalled MySQL and removed all related files/folders/registry entries but still no joy... Does anyone know a way to resolve this as I can't seem to find a fix online anywhere!

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  • crontable OR conditions

    - by matt
    Crontable parameters seem to function as 'ands' conditions. So the example 0 9-5 * * 1-5 Runs when the conditions are met "minute is zero AND hour is between 9 and 5 AND day is between monday and friday". What I'd like is an 'or' function, so I can say "run monday to friday OR the 8th day of the month". Does such a thing exist? I realise you could add two entries, but with lots of entries it adds something to forget.

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  • Turn a single partylist field into multiple

    - by dsabater
    Is there a way to transform a partylist field like Customer in a Campaign Response to allow for multiple Contacts/Accounts/Leads? Although unsupported, I now from Jian Wang that some attributes of the lookup can be modified in the onload() event like this: crmForm.all.customer.setAttribute("lookuptypes", "1,2"); Is there a similiar attribute that would turn this into a field that allows multiple participants like the To field in an e-mail? Thank you

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  • Apache 2 Virtual Hosts no working on OSX 10.6

    - by matt_lethargic
    This is my first MacBook and I'm trying to get virtual hosts up and running so as it's going to be my dev machine. I've got apache/php/mysql running fine, the problem is that what ever address I go to I just get one of the virtual hosts I've setup. I can't even get to the root site anymore. I had phpmyadmin setup on http://localhost/pma but now that comes up with an error. If I take out the vhosts config file it seems to work again. I've put all my configs I can think you'll need below. ############## httpd config ############# ServerRoot "/usr" Listen 80 LoadModule authn_file_module libexec/apache2/mod_authn_file.so LoadModule authn_dbm_module libexec/apache2/mod_authn_dbm.so LoadModule authn_anon_module libexec/apache2/mod_authn_anon.so LoadModule authn_dbd_module libexec/apache2/mod_authn_dbd.so LoadModule authn_default_module libexec/apache2/mod_authn_default.so LoadModule authz_host_module libexec/apache2/mod_authz_host.so LoadModule authz_groupfile_module libexec/apache2/mod_authz_groupfile.so LoadModule authz_user_module libexec/apache2/mod_authz_user.so LoadModule authz_dbm_module libexec/apache2/mod_authz_dbm.so LoadModule authz_owner_module libexec/apache2/mod_authz_owner.so LoadModule authz_default_module libexec/apache2/mod_authz_default.so LoadModule auth_basic_module libexec/apache2/mod_auth_basic.so LoadModule auth_digest_module libexec/apache2/mod_auth_digest.so LoadModule cache_module libexec/apache2/mod_cache.so LoadModule disk_cache_module libexec/apache2/mod_disk_cache.so LoadModule mem_cache_module libexec/apache2/mod_mem_cache.so LoadModule dbd_module libexec/apache2/mod_dbd.so LoadModule dumpio_module libexec/apache2/mod_dumpio.so LoadModule reqtimeout_module libexec/apache2/mod_reqtimeout.so LoadModule ext_filter_module libexec/apache2/mod_ext_filter.so LoadModule include_module libexec/apache2/mod_include.so LoadModule filter_module libexec/apache2/mod_filter.so LoadModule substitute_module libexec/apache2/mod_substitute.so LoadModule deflate_module libexec/apache2/mod_deflate.so LoadModule log_config_module libexec/apache2/mod_log_config.so LoadModule log_forensic_module libexec/apache2/mod_log_forensic.so LoadModule logio_module libexec/apache2/mod_logio.so LoadModule env_module libexec/apache2/mod_env.so LoadModule mime_magic_module libexec/apache2/mod_mime_magic.so LoadModule cern_meta_module libexec/apache2/mod_cern_meta.so LoadModule expires_module libexec/apache2/mod_expires.so LoadModule headers_module libexec/apache2/mod_headers.so LoadModule ident_module libexec/apache2/mod_ident.so LoadModule usertrack_module libexec/apache2/mod_usertrack.so LoadModule setenvif_module libexec/apache2/mod_setenvif.so LoadModule version_module libexec/apache2/mod_version.so LoadModule proxy_module libexec/apache2/mod_proxy.so LoadModule proxy_connect_module libexec/apache2/mod_proxy_connect.so LoadModule proxy_ftp_module libexec/apache2/mod_proxy_ftp.so LoadModule proxy_http_module libexec/apache2/mod_proxy_http.so LoadModule proxy_scgi_module libexec/apache2/mod_proxy_scgi.so LoadModule proxy_ajp_module libexec/apache2/mod_proxy_ajp.so LoadModule proxy_balancer_module libexec/apache2/mod_proxy_balancer.so LoadModule ssl_module libexec/apache2/mod_ssl.so LoadModule mime_module libexec/apache2/mod_mime.so LoadModule dav_module libexec/apache2/mod_dav.so LoadModule status_module libexec/apache2/mod_status.so LoadModule autoindex_module libexec/apache2/mod_autoindex.so LoadModule asis_module libexec/apache2/mod_asis.so LoadModule info_module libexec/apache2/mod_info.so LoadModule cgi_module libexec/apache2/mod_cgi.so LoadModule dav_fs_module libexec/apache2/mod_dav_fs.so LoadModule vhost_alias_module libexec/apache2/mod_vhost_alias.so LoadModule negotiation_module libexec/apache2/mod_negotiation.so LoadModule dir_module libexec/apache2/mod_dir.so LoadModule imagemap_module libexec/apache2/mod_imagemap.so LoadModule actions_module libexec/apache2/mod_actions.so LoadModule speling_module libexec/apache2/mod_speling.so LoadModule userdir_module libexec/apache2/mod_userdir.so LoadModule alias_module libexec/apache2/mod_alias.so LoadModule rewrite_module libexec/apache2/mod_rewrite.so LoadModule bonjour_module libexec/apache2/mod_bonjour.so LoadModule php5_module libexec/apache2/libphp5.so <IfModule !mpm_netware_module> <IfModule !mpm_winnt_module> User _www Group _www </IfModule> </IfModule> ServerAdmin [email protected] ServerName localhost:80 DocumentRoot "/Library/WebServer/Documents" <Directory /> Options FollowSymLinks AllowOverride All Order allow,deny Allow from all </Directory> <Directory "/Library/WebServer/Documents"> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny Allow from all </Directory> <IfModule dir_module> DirectoryIndex index.html </IfModule> <FilesMatch "^\.([Hh][Tt]|[Dd][Ss]_[Ss])"> Order allow,deny Deny from all Satisfy All </FilesMatch> <Files "rsrc"> Order allow,deny Deny from all Satisfy All </Files> <DirectoryMatch ".*\.\.namedfork"> Order allow,deny Deny from all Satisfy All </DirectoryMatch> ErrorLog "/private/var/log/apache2/error_log" LogLevel warn <IfModule log_config_module> LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %b" common <IfModule logio_module> LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio </IfModule> CustomLog "/private/var/log/apache2/access_log" common </IfModule> <IfModule alias_module> ScriptAliasMatch ^/cgi-bin/((?!(?i:webobjects)).*$) "/Library/WebServer/CGI-Executables/$1" </IfModule> <Directory "/Library/WebServer/CGI-Executables"> AllowOverride None Options None Order allow,deny Allow from all </Directory> DefaultType text/plain <IfModule mime_module> TypesConfig /private/etc/apache2/mime.types AddType application/x-compress .Z AddType application/x-gzip .gz .tgz </IfModule> TraceEnable off Include /private/etc/apache2/extra/httpd-mpm.conf Include /private/etc/apache2/extra/httpd-autoindex.conf Include /private/etc/apache2/extra/httpd-languages.conf Include /private/etc/apache2/extra/httpd-userdir.conf Include /private/etc/apache2/extra/httpd-vhosts.conf Include /private/etc/apache2/extra/httpd-manual.conf <IfModule ssl_module> SSLRandomSeed startup builtin SSLRandomSeed connect builtin </IfModule> Include /private/etc/apache2/other/*.conf ############# httpd-vhosts ################ NameVirtualHost *:80 <VirtualHost *:80> ServerAdmin [email protected] DocumentRoot "/Users/matt/Workspace/farmers-arms/website/farmers_arms" ServerName dev.farmers ServerAlias www.dev.farmers ErrorLog "/private/var/log/apache2/localhost.farmers-error_log" CustomLog "/private/var/log/apache2/localhost.farmers-access_log" common <Directory "/Users/matt/Workspace/farmers-arms/website/farmers_arms"> Options FollowSymLinks AllowOverride All Order allow,deny Allow from all </Directory> </VirtualHost> Hosts file 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost fe80::1%lo0 localhost 127.0.0.1 dev.farmers 127.0.0.1 dev.hft Help!!!

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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  • News you can use, PeopleTools gems at OpenWorld 2012

    - by PeopleTools Strategy
    Here are some of the sessions which may not have caught your eyes during your scheduling of events you would like to attend at this year's Open World! CON9183 PeopleSoft Technology Roadmap Jeff Robbins Mon, Oct 1 4:45 PM Moscone West, Room 3002/4 Jeff's session is always very well attended. Come to hear, and see, what's going to be delivered in the new release and get some thoughts on where PeopleTools and the industry is heading. CON9186 Delivering a Ground-Breaking User Interface with PeopleTools Matt Haavisto Steve Elcock Wed, Oct 3 3:30 PM Moscone West, Room 3009 This session will be wonderfully engaging for participants.  As part of our demonstration, audience members will be able to interact live and real-time with our demo using their smart phones and tablets as if you are users of the system. CON9188 A Great User Experience via PeopleSoft Applications Portal Matt Haavisto Jim Marion Pramod Agrawal Mon, Oct 1 12:15 PM Moscone West, Room 3009 This session covers not only the PeopleSoft Portal, but new features like Workcenters and Dashboards, and how they all work together to form the PeopleSoft ecosystem. CON9192 Implementing a PeopleSoft Maintenance Strategy with My Update Manager Mike Thompson Mike Krajicek Tue, Oct 2 1:15 PM Moscone West, Room 3009 The LCM development team will show Oracle's My Update Manager for PeopleSoft and how it drastically simplifies deciding what updates are required for your specific environment. CON9193 Understanding PeopleSoft Maintenance Tools & How They Fit Together Mike Krajicek Wed, Oct 3 10:15 AM Moscone West, Room 3002/4 Learn about the portfolio of maintenance tools including some of the latest enhancements such as Oracle's My Update Manager for PeopleSoft, Application Data Sets, and the PeopleSoft Test Framework, and see what they can do for you. CON9200 PeopleTools Product Team Panel Discussion Jeff Robbins Willie Suh Virad Gupta Ravi Shankar Mike Krajicek Wed, Oct 3 5:00 PM Moscone West, Room 3009 Attend this session to engage in an open discussion with key members of Oracle's PeopleTools senior management team. You will be able to ask questions, hear their thoughts, and gain their insight into the PeopleTools product direction. CON9205 Securing Your PeopleSoft Integration Infrastructure Greg Kelly Keith Collins Tue, Oct 2 10:15 AM Moscone West, Room 3011 This session, with the senior integration developer, will outline Oracle's best practices for securing your integration infrastructure so that you know your web services and REST services are as secure as the rest of your PeopleSoft environment. CON9210 Performance Tuning for the PeopleSoft Administrator Tim Bower David Kurtz Mon, Oct 1 10:45 AM Moscone West, Room 3009 Meet long time technical consultants with deep knowledge of system tuning, Tim Bower of the Center of Excellence and David Kurtz, author of "PeopleSoft for the Oracle DBA". System administrators new to tuning a PeopleSoft environment as well as seasoned experts will come away with new techniques that will help them improve the performance of their PeopleSoft system. CON9055 Advanced Management of Oracle PeopleSoft with Oracle Enterprise Manager Greg Kelly Milten Garia Greg Bouras Thurs Oct 4 12:45 PM Moscone West, Room 3009 This promises to be a really interesting session as Milten Garia from CSU discusses lessons learned during the implementation of Oracle's Enterprise Manager with the PeopleSoft plug-in across a multi campus environment. There are some surprising things about Solaris 10 and the Bourne shell. Some creative work by the Unix administrators so the well tried scripts and system replication processes were largely unaffected. CON8932 New Functional PeopleTools Capabilities for the Line of Business User Jeff Robbins Tues, Oct 2 5:00 PM Moscone West, Room 3007 Using PeopleTools 8.5x capabilities like: related content, embedded help, pivot grids, hover-over, and more, Jeff will discuss how these can deliver business value and innovation which will positively impact your business without the high costs associated with upgrading your PeopleSoft applications. Check out a more detailed list here. We look forward to meeting you all there!

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