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• No wireless connection using a conceptronic c54i (RT2561/RT61 rev B)

  - by jrosell

  Detected but not working. New install on ubuntu 11.10 using coneptronic C54Ri. As documentation says it uses Ralink drivers.... Any ideas why my wireless does not work? $ lspci -nn | grep -i 'ralink' 01:05.0 Network controller: Ralink corp. RT2561/RT61 rev B 802.11g ifconfig eth0 Link encap:Ethernet HWaddr 00:1e:90:e5:af:13 inet addr:192.168.0.197 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::21e:90ff:fee5:af13/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:28361 errors:0 dropped:0 overruns:0 frame:0 TX packets:16858 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:39812172 (39.8 MB) TX bytes:1633405 (1.6 MB) Interrupt:43 Base address:0xc000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:80 errors:0 dropped:0 overruns:0 frame:0 TX packets:80 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:6608 (6.6 KB) TX bytes:6608 (6.6 KB) iwconfig wlan0 wlan0 IEEE 802.11abg ESSIDff/any Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm Retry long limit:7 RTS thrff Fragment thrff Power Managementff lsmod | grep rt rt61pci 27493 0 crc_itu_t 12627 1 rt61pci rt2x00pci 14202 1 rt61pci rt2x00lib 48114 2 rt61pci,rt2x00pci mac80211 272785 2 rt2x00pci,rt2x00lib cfg80211 172392 2 rt2x00lib,mac80211 eeprom_93cx6 12653 1 rt61pci parport_pc 32114 1 parport 40930 3 ppdev,parport_pc,lp lsmod | grep rt [ 2497.816989] phy0 -> rt2x00pci_regbusy_read: Error - Indirect register access failed: offset=0x0000308c, value=0xffffffff [ 2497.827112] phy0 -> rt2x00pci_regbusy_read: Error - Indirect register access failed: offset=0x0000308c, value=0xffffffff [ 2497.837430] phy0 -> rt2x00pci_regbusy_read: Error - Indirect register access failed: offset=0x0000308c, value=0xffffffff [ 2497.847528] phy0 -> rt2x00pci_regbusy_read: Error - Indirect register access failed: offset=0x0000308c, value=0xffffffff [ 2497.847632] phy0 -> rt61pci_wait_bbp_ready: Error - BBP register access faile d, aborting. [ 2497.847637] phy0 -> rt61pci_set_device_state: Error - Device failed to enter state 4 (-5). sudo lshw -C network *-network DISABLED description: Wireless interface product: RT2561/RT61 rev B 802.11g vendor: Ralink corp. physical id: 5 bus info: pci@0000:01:05.0 logical name: wlan0 version: 00 serial: fa:b8:14:58:62:35 width: 32 bits clock: 33MHz capabilities: pm cap_list ethernet physical wireless configuration: broadcast=yes driver=rt61pci driverversion=3.0.0-12-generic firmware=0.8 latency=0 link=no multicast=yes wireless=IEEE 802.11abg resources: irq:16 memory:fdef8000-fdefffff iwlist scan lo Interface doesn't support scanning. eth0 Interface doesn't support scanning. wlan0 Failed to read scan data : Network is down uname -mr 3.0.0-12-generic i686 Edit 1 $ rfkill list all 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no On reboot, sudo lshw -C network returns network is ok. Hovever, WPA keeps on asking the wireless key

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• Is return-type-(only)-polymorphism in Haskell a good thing?

  - by dainichi

  One thing that I've never quite come to terms with in Haskell is how you can have polymorphic constants and functions whose return type cannot be determined by their input type, like class Foo a where foo::Int -> a Some of the reasons that I do not like this: Referential transparency: "In Haskell, given the same input, a function will always return the same output", but is that really true? read "3" return 3 when used in an Int context, but throws an error when used in a, say, (Int,Int) context. Yes, you can argue that read is also taking a type parameter, but the implicitness of the type parameter makes it lose some of its beauty in my opinion. Monomorphism restriction: One of the most annoying things about Haskell. Correct me if I'm wrong, but the whole reason for the MR is that computation that looks shared might not be because the type parameter is implicit. Type defaulting: Again one of the most annoying things about Haskell. Happens e.g. if you pass the result of functions polymorphic in their output to functions polymorphic in their input. Again, correct me if I'm wrong, but this would not be necessary without functions whose return type cannot be determined by their input type (and polymorphic constants). So my question is (running the risk of being stamped as a "discussion quesion"): Would it be possible to create a Haskell-like language where the type checker disallows these kinds of definitions? If so, what would be the benefits/disadvantages of that restriction? I can see some immediate problems: If, say, 2 only had the type Integer, 2/3 wouldn't type check anymore with the current definition of /. But in this case, I think type classes with functional dependencies could come to the rescue (yes, I know that this is an extension). Furthermore, I think it is a lot more intuitive to have functions that can take different input types, than to have functions that are restricted in their input types, but we just pass polymorphic values to them. The typing of values like [] and Nothing seems to me like a tougher nut to crack. I haven't thought of a good way to handle them. I doubt I am the first person to have had thoughts like these. Does anybody have links to good discussions about this Haskell design decision and the pros/cons of it?

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• Remove duplicates from a list of nested dictionaries

  - by user2924306

  I'm writing my first python program to manage users in Atlassian On Demand using their RESTful API. I call the users/search?username= API to retrieve lists of users, which returns JSON. The results is a list of complex dictionary types that look something like this: [ { "self": "http://www.example.com/jira/rest/api/2/user?username=fred", "name": "fred", "avatarUrls": { "24x24": "http://www.example.com/jira/secure/useravatar?size=small&ownerId=fred", "16x16": "http://www.example.com/jira/secure/useravatar?size=xsmall&ownerId=fred", "32x32": "http://www.example.com/jira/secure/useravatar?size=medium&ownerId=fred", "48x48": "http://www.example.com/jira/secure/useravatar?size=large&ownerId=fred" }, "displayName": "Fred F. User", "active": false }, { "self": "http://www.example.com/jira/rest/api/2/user?username=andrew", "name": "andrew", "avatarUrls": { "24x24": "http://www.example.com/jira/secure/useravatar?size=small&ownerId=andrew", "16x16": "http://www.example.com/jira/secure/useravatar?size=xsmall&ownerId=andrew", "32x32": "http://www.example.com/jira/secure/useravatar?size=medium&ownerId=andrew", "48x48": "http://www.example.com/jira/secure/useravatar?size=large&ownerId=andrew" }, "displayName": "Andrew Anderson", "active": false } ] I'm calling this multiple times and thus getting duplicate people in my results. I have been searching and reading but cannot figure out how to deduplicate this list. I figured out how to sort this list using a lambda function. I realize I could sort the list, then iterate and delete duplicates. I'm thinking there must be a more elegant solution. Thank you!

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• Microsoft Access: computer freezes when user tries to update record

  - by CarlF

  A colleague and I have developed an Access 2003 database which is used throughout our department. Currently about four dozen people do data entry using one of two very similar forms. If 47 of us use them, they work perfectly. If Mr. 48 clicks the "Save" button, Windows XP freezes and a hard reset is needed. The problem has to be on his specific computer (Dell latitude D630) and not in the code because this problem only affects him. Complicating the matter: I don't work for IS, and this project is not supported by IS. If I'm going to get our tech support to fix the problem I had better be able to explain exactly what to do and how to do it, because they aren't going to invest any resources. I don't even have admin rights on the computer (and neither does its regular user). I've asked him to bring his laptop the next time he visits my building. (Just to make matters worse, he doesn't usually work in the same location as me or the other developer.) Any suggestions on debugging the problem? My first try will be to uninstall and reinstall Office, which I can do using corporate utilities without being admin. Note: yes, those are old versions of Office and Windows. We expect to upgrade later this year.

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• Implications of Multiple JobTracker nodes in a Hadoop cluster?

  - by Jim Dennis

  I get the impression that one can, potentially, have multiple JobTracker nodes configured to share the same set of MR (TaskTracker) nodes. I know that, conventionally, all the nodes in a Hadoop cluster should have the same set of configuration files (conventionally under /etc/hadoop/conf/ --- at least for the Cloudera Distribution of Hadoop (CDH). Can we define multiple Job Trackers in mapred-site.xml? Something like: <configuration> <property> <name>mapred.job.tracker</name> <value>jt01.mydomain.not:8021</value> </property> <property> <name>mapred.job.tracker</name> <value>jt02.mydomain.not:8021</value> </property> ... </configuration> Or is there some other allowed syntax for this? What are the implications of doing this. Does each JobTracker get information about the load on each TaskTracker node. In other words can the two JobTracker co-ordinated their scheduling across the TT nodes only based on the gossip information from the TTs or would they need to talk to one another? Is this documented anywhere?

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• Is there an simple but good To Do Manager app for the Mac?

  - by Another Registered User

  Every morning I think about what I am going to do today. So I take a paper and start to write things like: [ ] Call Mr. XYZ [ ] Answer Support E-Mails [ ] Reduce website header height by 20 px [ ] Create new navigation bar icons And every time I'm done with something, I paint a checkmark in this square. On paper. It would be fun to have something like this as an application. But I don't want a heavy project management tool or integration with email. It should be like download, install, use without fat configuration and steep learning curve. usually I don't schedule my to do's, I just write down every day what I want to accomplish today. For my experience it doesn't make sense to plan what to do next week, because next week everything looks totally different. Would be cool if such a simple utility exists. At the moment I try just using textEdit and deleting rows which are done. With a nice interface, this would be much more fun.

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• GPO Software Uninstall Not Taking Place

  - by burmat

  I am having some trouble with my software GPO's and can't seem to find any answers using Google. I successfully deployed software using my policy but when I delete another, the uninstallation of the software does not take place. What I did: Deployed software using a GPO, used gpupdate /force on the workstation to update, reboot, and install the software Deleted another software installation by: Right-Click All Tasks Remove 'Immediately uninstall the software from users and computers' From there, I did another gpupdate /force to try and get the GPO to refresh and uninstall the software on the workstation. This did not work. I then forced replication between my domain controllers and ran another gpupdate /force on the workstation and this did not uninstall the software. There are not error logs or indications that the uninstall is being triggered when I go into the event viewer, and I know for a fact that the policy is working in other aspects. So my questions is: Where do I look next to find the answer as to why GPO software deployments are working but un-installations are not, based off of what I have already tried? Thank you in advance. UPDATE: After using gpresult /z, there is no indication of a pending un-installation or removal of software. Under the section entitled "Software Installations", the software I am trying to uninstall is not listed. There is no other indication that the software I am trying to uninstall even exists. I also turned on RSoP logging and did (yet another) gpupdate /force to yield no blatant results. There is no indication that an uninstall event was even triggered, let alone incapability or failure. Although I am sure I marked it to uninstall in case of two events (the falling out of the scope of management, as well as the removal of the entry), I am beginning to think the entry just never triggered something that should have been triggered. UPDATE #2: After troubleshooting this (frustrating) application assignment, I have chalked it up as a fluke. I have tested with other software to make sure that the uninstall of other application assignments is actually working, so I am assuming it is something related to the package directly. There is the possibility that my problem resides in something related to what @joeqwerty linked in a comment below but because I can't go back in time, I don't think I will be able to prove it. I will probably be running a script via another GPO to guarantee the un-installation of left over package installs. For now, Evan Anderson is getting the answer because of the debugging information I was able to put to good use. Thank you to everyone that helped contribute so far!

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• NET Math Libraries

  - by JoshReuben

  NET Mathematical Libraries   .NET Builder for Matlab The MathWorks Inc. - http://www.mathworks.com/products/netbuilder/ MATLAB Builder NE generates MATLAB based .NET and COM components royalty-free deployment creates the components by encrypting MATLAB functions and generating either a .NET or COM wrapper around them. .NET/Link for Mathematica www.wolfram.com a product that 2-way integrates Mathematica and Microsoft's .NET platform call .NET from Mathematica - use arbitrary .NET types directly from the Mathematica language. use and control the Mathematica kernel from a .NET program. turns Mathematica into a scripting shell to leverage the computational services of Mathematica. write custom front ends for Mathematica or use Mathematica as a computational engine for another program comes with full source code. Leverages MathLink - a Wolfram Research's protocol for sending data and commands back and forth between Mathematica and other programs. .NET/Link abstracts the low-level details of the MathLink C API. Extreme Optimization http://www.extremeoptimization.com/ a collection of general-purpose mathematical and statistical classes built for the.NET framework. It combines a math library, a vector and matrix library, and a statistics library in one package. download the trial of version 4.0 to try it out. Multi-core ready - Full support for Task Parallel Library features including cancellation. Broad base of algorithms covering a wide range of numerical techniques, including: linear algebra (BLAS and LAPACK routines), numerical analysis (integration and differentiation), equation solvers. Mathematics leverages parallelism using .NET 4.0's Task Parallel Library. Basic math: Complex numbers, 'special functions' like Gamma and Bessel functions, numerical differentiation. Solving equations: Solve equations in one variable, or solve systems of linear or nonlinear equations. Curve fitting: Linear and nonlinear curve fitting, cubic splines, polynomials, orthogonal polynomials. Optimization: find the minimum or maximum of a function in one or more variables, linear programming and mixed integer programming. Numerical integration: Compute integrals over finite or infinite intervals, over 2D and higher dimensional regions. Integrate systems of ordinary differential equations (ODE's). Fast Fourier Transforms: 1D and 2D FFT's using managed or fast native code (32 and 64 bit) BigInteger, BigRational, and BigFloat: Perform operations with arbitrary precision. Vector and Matrix Library Real and complex vectors and matrices. Single and double precision for elements. Structured matrix types: including triangular, symmetrical and band matrices. Sparse matrices. Matrix factorizations: LU decomposition, QR decomposition, singular value decomposition, Cholesky decomposition, eigenvalue decomposition. Portability and performance: Calculations can be done in 100% managed code, or in hand-optimized processor-specific native code (32 and 64 bit). Statistics Data manipulation: Sort and filter data, process missing values, remove outliers, etc. Supports .NET data binding. Statistical Models: Simple, multiple, nonlinear, logistic, Poisson regression. Generalized Linear Models. One and two-way ANOVA. Hypothesis Tests: 12 14 hypothesis tests, including the z-test, t-test, F-test, runs test, and more advanced tests, such as the Anderson-Darling test for normality, one and two-sample Kolmogorov-Smirnov test, and Levene's test for homogeneity of variances. Multivariate Statistics: K-means cluster analysis, hierarchical cluster analysis, principal component analysis (PCA), multivariate probability distributions. Statistical Distributions: 25 29 continuous and discrete statistical distributions, including uniform, Poisson, normal, lognormal, Weibull and Gumbel (extreme value) distributions. Random numbers: Random variates from any distribution, 4 high-quality random number generators, low discrepancy sequences, shufflers. New in version 4.0 (November, 2010) Support for .NET Framework Version 4.0 and Visual Studio 2010 TPL Parallellized – multicore ready sparse linear program solver - can solve problems with more than 1 million variables. Mixed integer linear programming using a branch and bound algorithm. special functions: hypergeometric, Riemann zeta, elliptic integrals, Frensel functions, Dawson's integral. Full set of window functions for FFT's. Product  Price Update subscription Single Developer License $999  $399  Team License (3 developers) $1999  $799  Department License (8 developers) $3999  $1599  Site License (Unlimited developers in one physical location) $7999  $3199    NMath http://www.centerspace.net .NET math and statistics libraries matrix and vector classes random number generators Fast Fourier Transforms (FFTs) numerical integration linear programming linear regression curve and surface fitting optimization hypothesis tests analysis of variance (ANOVA) probability distributions principal component analysis cluster analysis built on the Intel Math Kernel Library (MKL), which contains highly-optimized, extensively-threaded versions of BLAS (Basic Linear Algebra Subroutines) and LAPACK (Linear Algebra PACKage). Product  Price Update subscription Single Developer License $1295 $388 Team License (5 developers) $5180 $1554   DotNumerics http://www.dotnumerics.com/NumericalLibraries/Default.aspx free DotNumerics is a website dedicated to numerical computing for .NET that includes a C# Numerical Library for .NET containing algorithms for Linear Algebra, Differential Equations and Optimization problems. The Linear Algebra library includes CSLapack, CSBlas and CSEispack, ports from Fortran to C# of LAPACK, BLAS and EISPACK, respectively. Linear Algebra (CSLapack, CSBlas and CSEispack). Systems of linear equations, eigenvalue problems, least-squares solutions of linear systems and singular value problems. Differential Equations. Initial-value problem for nonstiff and stiff ordinary differential equations ODEs (explicit Runge-Kutta, implicit Runge-Kutta, Gear's BDF and Adams-Moulton). Optimization. Unconstrained and bounded constrained optimization of multivariate functions (L-BFGS-B, Truncated Newton and Simplex methods).   Math.NET Numerics http://numerics.mathdotnet.com/ free an open source numerical library - includes special functions, linear algebra, probability models, random numbers, interpolation, integral transforms. A merger of dnAnalytics with Math.NET Iridium in addition to a purely managed implementation will also support native hardware optimization. constants & special functions complex type support real and complex, dense and sparse linear algebra (with LU, QR, eigenvalues, ... decompositions) non-uniform probability distributions, multivariate distributions, sample generation alternative uniform random number generators descriptive statistics, including order statistics various interpolation methods, including barycentric approaches and splines numerical function integration (quadrature) routines integral transforms, like fourier transform (FFT) with arbitrary lengths support, and hartley spectral-space aware sequence manipulation (signal processing) combinatorics, polynomials, quaternions, basic number theory. parallelized where appropriate, to leverage multi-core and multi-processor systems fully managed or (if available) using native libraries (Intel MKL, ACMS, CUDA, FFTW) provides a native facade for F# developers

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• An Alphabet of Eponymous Aphorisms, Programming Paradigms, Software Sayings, Annoying Alliteration

  - by Brian Schroer

  Malcolm Anderson blogged about “Einstein’s Razor” yesterday, which reminded me of my favorite software development “law”, the name of which I can never remember. It took much Wikipedia-ing to find it (Hofstadter’s Law – see below), but along the way I compiled the following list: Amara’s Law: We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run. Brook’s Law: Adding manpower to a late software project makes it later. Clarke’s Third Law: Any sufficiently advanced technology is indistinguishable from magic. Law of Demeter: Each unit should only talk to its friends; don't talk to strangers. Einstein’s Razor: “Make things as simple as possible, but not simpler” is the popular paraphrase, but what he actually said was “It can scarcely be denied that the supreme goal of all theory is to make the irreducible basic elements as simple and as few as possible without having to surrender the adequate representation of a single datum of experience”, an overly complicated quote which is an obvious violation of Einstein’s Razor. (You can tell by looking at a picture of Einstein that the dude was hardly an expert on razors or other grooming apparati.) Finagle's Law of Dynamic Negatives: Anything that can go wrong, will—at the worst possible moment. - O'Toole's Corollary: The perversity of the Universe tends towards a maximum. Greenspun's Tenth Rule: Any sufficiently complicated C or Fortran program contains an ad hoc, informally-specified, bug-ridden, slow implementation of half of Common Lisp. (Morris’s Corollary: “…including Common Lisp”) Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law. Issawi’s Omelet Analogy: One cannot make an omelet without breaking eggs - but it is amazing how many eggs one can break without making a decent omelet. Jackson’s Rules of Optimization: Rule 1: Don't do it. Rule 2 (for experts only): Don't do it yet. Kaner’s Caveat: A program which perfectly meets a lousy specification is a lousy program. Liskov Substitution Principle (paraphrased): Functions that use pointers or references to base classes must be able to use objects of derived classes without knowing it Mason’s Maxim: Since human beings themselves are not fully debugged yet, there will be bugs in your code no matter what you do. Nils-Peter Nelson’s Nil I/O Rule: The fastest I/O is no I/O.    Occam's Razor: The simplest explanation is usually the correct one. Parkinson’s Law: Work expands so as to fill the time available for its completion. Quentin Tarantino’s Pie Principle: “…you want to go home have a drink and go and eat pie and talk about it.” (OK, he was talking about movies, not software, but I couldn’t find a “Q” quote about software. And wouldn’t it be cool to write a program so great that the users want to eat pie and talk about it?) Raymond’s Rule: Computer science education cannot make anybody an expert programmer any more than studying brushes and pigment can make somebody an expert painter.  Sowa's Law of Standards: Whenever a major organization develops a new system as an official standard for X, the primary result is the widespread adoption of some simpler system as a de facto standard for X. Turing’s Tenet: We shall do a much better programming job, provided we approach the task with a full appreciation of its tremendous difficulty, provided that we respect the intrinsic limitations of the human mind and approach the task as very humble programmers.  Udi Dahan’s Race Condition Rule: If you think you have a race condition, you don’t understand the domain well enough. These rules didn’t exist in the age of paper, there is no reason for them to exist in the age of computers. When you have race conditions, go back to the business and find out actual rules. Van Vleck’s Kvetching: We know about as much about software quality problems as they knew about the Black Plague in the 1600s. We've seen the victims' agonies and helped burn the corpses. We don't know what causes it; we don't really know if there is only one disease. We just suffer -- and keep pouring our sewage into our water supply. Wheeler’s Law: All problems in computer science can be solved by another level of indirection... Except for the problem of too many layers of indirection. Wheeler also said “Compatibility means deliberately repeating other people's mistakes.”. The Wrong Road Rule of Mr. X (anonymous): No matter how far down the wrong road you've gone, turn back. Yourdon’s Rule of Two Feet: If you think your management doesn't know what it's doing or that your organisation turns out low-quality software crap that embarrasses you, then leave. Zawinski's Law of Software Envelopment: Every program attempts to expand until it can read mail. Zawinski is also responsible for “Some people, when confronted with a problem, think 'I know, I'll use regular expressions.' Now they have two problems.” He once commented about X Windows widget toolkits: “Using these toolkits is like trying to make a bookshelf out of mashed potatoes.”

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• SQL SERVER – SHRINKFILE and TRUNCATE Log File in SQL Server 2008

  - by pinaldave

  Note: Please read the complete post before taking any actions. This blog post would discuss SHRINKFILE and TRUNCATE Log File. The script mentioned in the email received from reader contains the following questionable code: “Hi Pinal, If you could remember, I and my manager met you at TechEd in Bangalore. We just upgraded to SQL Server 2008. One of our jobs failed as it was using the following code. The error was: Msg 155, Level 15, State 1, Line 1 ‘TRUNCATE_ONLY’ is not a recognized BACKUP option. The code was: DBCC SHRINKFILE(TestDBLog, 1) BACKUP LOG TestDB WITH TRUNCATE_ONLY DBCC SHRINKFILE(TestDBLog, 1) GO I have modified that code to subsequent code and it works fine. But, are there other suggestions you have at the moment? USE [master] GO ALTER DATABASE [TestDb] SET RECOVERY SIMPLE WITH NO_WAIT DBCC SHRINKFILE(TestDbLog, 1) ALTER DATABASE [TestDb] SET RECOVERY FULL WITH NO_WAIT GO Configuration of our server and system is as follows: [Removed not relevant data]“ An email like this that suddenly pops out in early morning is alarming email. Because I am a dead, busy mind, so I had only one min to reply. I wrote down quickly the following note. (As I said, it was a single-minute email so it is not completely accurate). Here is that quick email shared with all of you. “Hi Mr. DBA [removed the name] Thanks for your email. I suggest you stop this practice. There are many issues included here, but I would list two major issues: 1) From the setting database to simple recovery, shrinking the file and once again setting in full recovery, you are in fact losing your valuable log data and will be not able to restore point in time. Not only that, you will also not able to use subsequent log files. 2) Shrinking file or database adds fragmentation. There are a lot of things you can do. First, start taking proper log backup using following command instead of truncating them and losing them frequently. BACKUP LOG [TestDb] TO  DISK = N'C:\Backup\TestDb.bak' GO Remove the code of SHRINKING the file. If you are taking proper log backups, your log file usually (again usually, special cases are excluded) do not grow very big. There are so many things to add here, but you can call me on my [phone number]. Before you call me, I suggest for accuracy you read Paul Randel‘s two posts here and here and Brent Ozar‘s Post here. Kind Regards, Pinal Dave” I guess this post is very much clear to you. Please leave your comments here. As mentioned, this is a very huge subject; I have just touched a tip of the ice-berg and have tried to point to authentic knowledge. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Backup and Restore, SQL Data Storage, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• A basic T4 template for generating Model Metadata in ASP.NET MVC2

  - by rajbk

  I have been learning about T4 templates recently by looking at the awesome ADO.NET POCO entity generator. By using the POCO entity generator template as a base, I created a T4 template which generates metadata classes for a given Entity Data Model. This speeds coding by reducing the amount of typing required when creating view specific model and its metadata. To use this template, Download the template provided at the bottom. Set two values in the template file. The first one should point to the EDM you wish to generate metadata for. The second is used to suffix the namespace and classes that get generated. string inputFile = @"Northwind.edmx"; string suffix = "AutoMetadata"; Add the template to your MVC 2 Visual Studio 2010 project. Once you add it, a number of classes will get added to your project based on the number of entities you have.    One of these classes is shown below. Note that the DisplayName, Required and StringLength attributes have been added by the t4 template. //------------------------------------------------------------------------------ // <auto-generated> // This code was generated from a template. // // Changes to this file may cause incorrect behavior and will be lost if // the code is regenerated. // </auto-generated> //------------------------------------------------------------------------------   using System; using System.ComponentModel; using System.ComponentModel.DataAnnotations;   namespace NorthwindSales.ModelsAutoMetadata { public partial class CustomerAutoMetadata { [DisplayName("Customer ID")] [Required] [StringLength(5)] public string CustomerID { get; set; } [DisplayName("Company Name")] [Required] [StringLength(40)] public string CompanyName { get; set; } [DisplayName("Contact Name")] [StringLength(30)] public string ContactName { get; set; } [DisplayName("Contact Title")] [StringLength(30)] public string ContactTitle { get; set; } [DisplayName("Address")] [StringLength(60)] public string Address { get; set; } [DisplayName("City")] [StringLength(15)] public string City { get; set; } [DisplayName("Region")] [StringLength(15)] public string Region { get; set; } [DisplayName("Postal Code")] [StringLength(10)] public string PostalCode { get; set; } [DisplayName("Country")] [StringLength(15)] public string Country { get; set; } [DisplayName("Phone")] [StringLength(24)] public string Phone { get; set; } [DisplayName("Fax")] [StringLength(24)] public string Fax { get; set; } } } The gen’d class can be used from your project by creating a partial class with the entity name and setting the MetadataType attribute.namespace MyProject.Models{ [MetadataType(typeof(CustomerAutoMetadata))] public partial class Customer { }} You can also copy the code in the metadata class generated and create your own ViewModel class. Note that the template is super basic  and does not take into account complex properties. I have tested it with the Northwind database. This is a work in progress. Feel free to modify the template to suite your requirements. Standard disclaimer follows: Use At Your Own Risk, Works on my machine running VS 2010 RTM/ASP.NET MVC 2 AutoMetaData.zip Mr. Incredible: Of course I have a secret identity. I don't know a single superhero who doesn't. Who wants the pressure of being super all the time?

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• Markus Zirn, "Big Data with CEP and SOA" @ SOA, Cloud &amp; Service Technology Symposium 2012

  - by JuergenKress

  ORACLE PROMOTIONAL DISCOUNT FOR EXCLUSIVE ORACLE DISCOUNT, ENTER PROMO CODE: DJMXZ370 Early-Bird Registration is Now Open with Special Pricing! Register before July 1, 2012 to qualify for discounts. Visit the Registration page for details. The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops - all dedicated to empowering IT professionals to realize modern service technologies and practices in the real world. Click here for a two-page printable conference overview (PDF). Big Data with CEP and SOA - September 25, 2012 - 14:15 Speaker: Markus Zirn, Oracle and Baz Kuthi, Avocent The "Big Data" trend is driving new kinds of IT projects that process machine-generated data. Such projects store and mine using Hadoop/ Map Reduce, but they also analyze streaming data via event-driven patterns, which can be called "Fast Data" complementary to "Big Data". This session highlights how "Big Data" and "Fast Data" design patterns can be combined with SOA design principles into modern, event-driven architectures. We will describe specific architectures that combines CEP, Distributed Caching, Event-driven Network, SOA Composites, Application Development Framework, as well as Hadoop. Architecture patterns include pre-processing and filtering event streams as close as possible to the event source, in memory master data for event pattern matching, event-driven user interfaces as well as distributed event processing. Focus is on how "Fast Data" requirements are elegantly integrated into a traditional SOA architecture. Markus Zirn is Vice President of Product Management covering Oracle SOA Suite, SOA Governance, Application Integration Architecture, BPM, BPM Solutions, Complex Event Processing and UPK, an end user learning solution. He is the author of “The BPEL Cookbook” (rated best book on Services Oriented Architecture in 2007) as well as “Fusion Middleware Patterns”. Previously, he was a management consultant with Booz Allen & Hamilton’s High Tech practice in Duesseldorf as well as San Francisco and Vice President of Product Marketing at QUIQ. Mr. Zirn holds a Masters of Electrical Engineering from the University of Karlsruhe and is an alumnus of the Tripartite program, a joint European degree from the University of Karlsruhe, Germany, the University of Southampton, UK, and ESIEE, France. KEYNOTES & SPEAKERS More than 80 international subject matter experts will be speaking at the Symposium. Below are confirmed keynotes and speakers so far. Over 50% of the agenda has not yet been finalized. Many more speakers to come. View the partial program calendars on the Conference Agenda page. CONFERENCE THEMES & TRACKS Cloud Computing Architecture & Patterns New SOA & Service-Orientation Practices & Models Emerging Service Technology Innovation Service Modeling & Analysis Techniques Service Infrastructure & Virtualization Cloud-based Enterprise Architecture Business Planning for Cloud Computing Projects Real World Case Studies Semantic Web Technologies (with & without the Cloud) Governance Frameworks for SOA and/or Cloud Computing Projects Service Engineering & Service Programming Techniques Interactive Services & the Human Factor New REST & Web Services Tools & Techniques Oracle Specialized SOA & BPM Partners Oracle Specialized partners have proven their skills by certifications and customer references. To find a local Specialized partner please visit http://solutions.oracle.com SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Markus Zirn,SOA Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Prepping the Raspberry Pi for Java Excellence (part 1)

  - by HecklerMark

  I've only recently been able to begin working seriously with my first Raspberry Pi, received months ago but hastily shelved in preparation for JavaOne. The Raspberry Pi and other diminutive computing platforms offer a glimpse of the potential of what is often referred to as the embedded space, the "Internet of Things" (IoT), or Machine to Machine (M2M) computing. I have a few different configurations I want to use for multiple Raspberry Pis, but for each of them, I'll need to perform the following common steps to prepare them for their various tasks: Load an OS onto an SD card Get the Pi connected to the network Load a JDK I've been very happy to see good friend and JFXtras teammate Gerrit Grunwald document how to do these things on his blog (link to article here - check it out!), but I ran into some issues configuring wi-fi that caused me some needless grief. Not knowing if any of the pitfalls were caused by my slightly-older version of the Pi and not being able to find anything specific online to help me get past it, I kept chipping away at it until I broke through. The purpose of this post is to (hopefully) help someone else recognize the same issues if/when they encounter them and work past them quickly. There is a great resource page here that covers several ways to get the OS on an SD card, but here is what I did (on a Mac): Plug SD card into reader on/in Mac Format it (FAT32) Unmount it (diskutil unmountDisk diskn, where n is the disk number representing the SD card) Transfer the disk image for Debian to the SD card (dd if=2012-08-08-wheezy-armel.img of=/dev/diskn bs=1m) Eject the card from the Mac (diskutil eject diskn) There are other ways, but this is fairly quick and painless, especially after you do it several times. Yes, I had to do that dance repeatedly (minus formatting) due to the wi-fi issues, as it kept killing the ability of the Pi to boot. You should be able to dramatically reduce the number of OS loads you do, though, if you do a few things with regard to your wi-fi. Firstly, I strongly recommend you purchase the Edimax EW-7811Un wi-fi adapter. This adapter/chipset has been proven with the Raspberry Pi, it's tiny, and it's cheap. Avoid unnecessary aggravation and buy this one! Secondly, visit this page for a script and instructions regarding how to configure your new wi-fi adapter with your Pi. Here is the rub, though: there is a missing step. At least for my combination of Pi version, OS version, and uncanny gift of timing and luck there was. :-) Here is the sequence of steps I used to make the magic happen: Plug your newly-minted SD card (with OS) into your Pi and connect a network cable (for internet connectivity) Boot your Pi. On the first boot, do the following things: Opt to have it use all space on the SD card (will require a reboot eventually) Disable overscan Set your timezone Enable the ssh server Update raspi-config Reboot your Pi. This will reconfigure the SD to use all space (see above). After you log in (UID: pi, password: raspberry), upgrade your OS. This was the missing step for me that put a merciful end to the repeated SD card re-imaging and made the wi-fi configuration trivial. To do so, just type sudo apt-get upgrade and give it several minutes to complete. Pour yourself a cup of coffee and congratulate yourself on the time you've just saved.  ;-) With the OS upgrade finished, now you can follow Mr. Engman's directions (to the letter, please see link above), download his script, and let it work its magic. One aside: I plugged the little power-sipping Edimax directly into the Pi and it worked perfectly. No powered hub needed, at least in my configuration. To recap, that OS upgrade (at least at this point, with this combination of OS/drivers/Pi version) is absolutely essential for a smooth experience. Miss that step, and you're in for hours of "fun". Save yourself! I'll pick up next time with more of the Java side of the RasPi configuration, but as they say, you have to cross the moat to get into the castle. Hopefully, this will help you do just that. Until next time! All the best, Mark 

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• Copy TFS Build Definitions between Projects and Collections

  - by Jakob Ehn

  Originally posted on: http://geekswithblogs.net/jakob/archive/2014/06/05/copy-tfs-build-definitions-between-projects-and-collections.aspxThe last couple of years it has become apparent that using multiple team projects in TFS is generally a bad idea. There are of course exceptions to this, but there are a lot ot things that becomes much easier to do when you put all of your projects and team in the same team project. Fellow ALM MVP Martin Hinshelwood has blogged about this several times, as well as other people in the community. In particular, using the backlog and portfolio management tools makes much more sense when everything is located in the same team project. Consolidating multiple team projects into one is not that easy unfortunately, it involves migrating source code, work items, reports etc.  Another thing that also need to be migrated is build definitions. It is possible to clone build definitions within the same team project using the TFS power tools. The Community TFS Build Manager also lets you clone build definitions to other team projects. But there is no tool that allows you to clone/copy a build definition to another collection. So, I whipped up a simple console application that let you do this. The tool can be downloaded from https://onedrive.live.com/redir?resid=EE034C9F620CD58D!8162&authkey=!ACTr56v1QVowzuE&ithint=file%2c.zip   Using CopyTFSBuildDefinitions You use the tool like this: CopyTFSBuildDefinitions  SourceCollectionUrl  SourceTeamProject  BuildDefinitionName  DestinationCollectionUrl  DestinationTeamProject [NewDefinitionName] Arguments SourceCollectionUrl The URL to the TFS collection that contains the team project with the build definition that you want to copy SourceTeamProject The name of the team project that contains the build definition BuildDefinitionName Name of the build definition DestinationCollectionUrl The URL to the TFS collection that contains the team project that you want to copy your build definition to DestinationTeamProject The name of the team project in the destination collection NewDefinitionName (Optional) Use this to override the name of the new build definition. If you don’t specify this, the name will the same as the original one Example: CopyTFSBuildDefinitions  https://jakob.visualstudio.com DemoProject  WebApplication.CI https://anotheraccount.visualstudio.com     Notes Since we are (potentially) create a build definition in a new collection, there is no guarantee that the various paths that are defined in the build definition exist in the new collection. For example, a build definition refers to server paths in TFVC or repos + branches in TFGit. It also refers to build controllers that definitely don’t exist in the new collection. So there will be some cleanup to do after you copy your build definitions. You can fix some of these using the Community TFS Build Manager, for example it is very easy to apply the correct build controller to a set of build definitions The problem stated above also applies to build process templates. However, the tool tries to find a build process template in the new team project with the same file name as the one that existed in the old team project. If it finds one, it will be used for the new build definition. Otherwise is will use the default build template If you want to run the tool for many build definitions, you can use this SQL scripts, compliments of Mr. Scrum/ALM MVP Richard Hundhausen to generate the necessary commands: USE Tfs_Collection GO SELECT 'CopyTFSBuildDefinitions.exe http://SERVER:8080/tfs/collection "' + P.ProjectName + '" "' + REPLACE(BD.DefinitionName,'\','') + '" http://NEWSERVER:8080/tfs/COLLECTION TEAMPROJECT'   FROM tbl_Project P        INNER JOIN tbl_BuildGroup BG on BG.TeamProject = P.ProjectUri        INNER JOIN tbl_BuildDefinition BD on BD.GroupId = BG.GroupId   ORDER BY P.ProjectName, BD.DefinitionName   Hope that helps, let me know if you have any problems with the tool or if you find it useful

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• MIXing it Up a Bit

  - by andrewbrust

  Another March, another MIX.  For the fifth year running now, Microsoft has chosen to put on a conference aimed less at software development, per se, and more at the products, experiences and designs that software development can generate.  In all four prior MIX events, the focus of the show, its keynotes and breakout sessions has been on Web products.  On day 1 of MIX 2010 that focus shifted to Windows Phone 7 Series (WP7). What little we had seen of WP7 had been shown to us in a keynote presentation, given by Microsoft’s Joe Belfiore, at the Mobile World Congress in Barcelona, Spain last month.  And today, Mr. Belfiore reprised his showmanship for the MIX 2010 audience.  Joe showed us the ins and outs of WP7 and, in a breakout session, even gave us a sneak peek of Office (specifically, Excel) on WP7.  We didn’t get to see that one month ago in Barcelona, nor did get to see email messages opened for reading, which we saw today. But beyond a tour of the phone itself, impressive though that is, we got to see apps running on it.  Those apps included Associated Press news, Seesmic (a major Twitter client) and Foursquare (a social media darling).  All three ran, ran well, and looked markedly different and better from their corresponding versions on iPhone and Android.  And the games we saw looked even better. To me though, the best demos involved the creation of WP7 apps, using Silverlight in Visual Studio and Expression Blend.  These demos were so effective because they showed important apps being built in very few steps, and by Microsoft executives to boot.  Scott Guthrie showed us how to build a Twitter API app in Visual Strudio.   Jon Harris showed us how to build a photo management and viewer application in Expression Blend, using virtually no code.  Demos of apps built from scratch to F5 without the benefit of a teacher, could be challenging.  But they went off fine, without a hitch and without a ton of opaque, generated code.  Everything written, be it C# or XAML, was easily understood, and the results were impressive. That means lots of developers can do this, and I think it means a lot will.  What I’ve seen, thus far, of iPhone and Android development looks very tedious by comparison.  Development for those platforms involve a collection of tools that integrate only to a point.  Dev work for WP7 involves use of Visual Studio, Silverlight and the same debugging experience .NET developers already know.  This was very exciting for me. All the demos harkened back to days of building apps for with Visual Basic…design the front-end, put in code-behind and then hit F5.  And that makes sense, because the phone platform, and the PC of the early 90s are both, essentially, client OS machines.  The Web was minimal and the “device” was everything. Same is true of this phone.  It’s a client app contraption that fits in your pocket. And if the platforms are comparable, hopefully so too will be the draw of ease-of-development.   WP7 has the potential to make mobile developers want to switch over, and to convince enterprise developers to get into the phone scene.  Will this propel the new phone platform to new heights, and restore Microsoft’s competiveness in the mobile arena? I hope so.  I think so.  And if Microsoft uses developers to build themselves a victory, that would be beneficial and would show that Microsoft has learned from its failures, as well as its successes.  Today I saw a few beautiful apps.  Tomorrow I hope I see a slew of others; maybe not as polished, but plentiful, attractive and stable.  That would be a victory for Microsoft, and for developers.  And it would show everyone else that developers are the kingmakers.  They need cheap, efficient dev tools and lots of respect.  Microsoft has always been the company to provide that.  Hopefully, with WP7, they will return to that persona and see how very timeless it is.

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• Healthcare and Distributed Data Don't Mix

  - by [email protected]

  How many times have you heard the story?  Hard disk goes missing, USB thumb drive goes missing, laptop goes missing...Not a week goes by that we don't hear about our data going missing...  Healthcare data is a big one, but we hear about credit card data, pricing info, corporate intellectual property...  When I have spoken at Security and IT conferences part of my message is "Why do you give your users data to lose in the first place?"  I don't suggest they can't have access to it...in fact I work for the company that provides the premiere data security and desktop solutions that DO provide access.  Access isn't the issue.  'Keeping the data' is the issue.We are all human - we all make mistakes... I fault no one for having their car stolen or that they dropped a USB thumb drive. (well, except the thieves - I can certainly find some fault there)  Where I find fault is in policy (or lack thereof sometimes) that allows users to carry around private, and important, data with them.  Mr. Director of IT - It is your fault, not theirs.  Ms. CSO - Look in the mirror.It isn't like one can't find a network to access the data from.  You are on a network right now.  How many Wireless ones (wifi, mifi, cellular...) are there around you, right now?  Allowing employees to remove data from the confines of (wait for it... ) THE DATA CENTER is just plain indefensible when it isn't required.  The argument that the laptop had a password and the hard disk was encrypted is ridiculous.  An encrypted drive tells thieves that before they sell the stolen unit for $75, they should crack the encryption and ascertain what the REAL value of the laptop is... credit card info, Identity info, pricing lists, banking transactions... a veritable treasure trove of info people give away on an 'encrypted disk'.What started this latest rant on lack of data control was an article in Government Health IT that was forwarded to me by Denny Olson, an Oracle Principal Sales Consultant in Minnesota.  The full article is here, but the point was that a couple laptops went missing in a couple different cases, and.. well... no one knows where the data is, and yes - they were loaded with patient info.  What were you thinking?Obviously you can't steal data form a Sun Ray appliance... since it has no data, nor any storage to keep the data on, and Secure Global Desktop allows access from Macs, Linux and Windows client devices...  but in all cases, there is no keeping the data unless you explicitly allow for it in your policy.   Since you can get at the data securely from any network, why would you want to take personal responsibility for it?  Both Sun Rays and Secure Global Desktop are widely used in Healthcare... but clearly not widely enough.We need to do a better job of getting the message out -  Healthcare (or insert your business type here) and distributed data don't mix. Then add Hot Desking and 'follow me printing' and you have something that Clinicians (and CSOs) love.Thanks for putting up my blood pressure, Denny.

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• Red Gate's on the road in 2012 - Will you catch us?

  - by RedAndTheCommunity

  Annabel Bradford, our Communities and Events Manager, tells all about her experience of our 1st SQL Saturday of the year. The first stop this year was SQL Saturday #104 Colorado Springs, back in early January. I made the trip across from the UK just for this SQL Saturday event, and I'm so glad I did. I picked up Max from Red Gate's Pasadena office and we flew into Colorado Springs airport late on Friday evening to be greeted by freezing temperatures, which was quite a shock after the California sunshine. Rising before the sun, we arrived at Mr Biggs, the venue for the event, in the darkness. It was great to see so many smiling attendees so bright and early on a Saturday morning. Everyone was eager to learn more about SQL Server, and hundreds of people came and chatted with us at the table, saw demos and learnt more about Red Gate tools. The event highlights for the attendees were definitely the unlimited lazer quest, bowling and pool available during the break times. For Max, Grant Fritchey and I on the Red Gate table, the highlights have to be meeting customers and getting the opportunity to meet attendees who'd heard of, but wanted to know more about, Red Gate. We were delighted to hear lots of valuable feedback that we took back to share with the team. As a thank you for sharing insights about their work lives and how they use SQL Server and Red Gate tools, attendees are able to take away Red Gate SQL Server books. We aim to have a range of titles available when we exhibit, so that attendees can choose a book that's going to be most interesting to them, and that they can use as a reference back at the office. Every time I meet a Red Gate user or a member of the SQL community, I'm always overwhelmed by the enthusiasm they have for their industry. Everyone who gives up their time to learn more about their job should be rewarded, and at Red Gate we like to do just that. Red Gate has long supported the SQL community through sponsorship to facilitate user group meetings and community events, but it's only though face-to-face contact that we really get a chance to see the impact of our support. I hope we'll have the chance to see you on the road at some point this year. We'll be at a range of events, including free SQL Saturdays, one day free events 'the Red Gate way', two-day Rallys, and full-week conferences. Next stop is SQL Saturday #109 Silicon Valley on March 3rd where you'll meet Jeff and Arneh, two of our US-based SQL team members. Be sure to ask them any questions you've got about the Red Gate tools, as these guys will be delighted to hear your questions, show you the options, and will make a note of your feedback to send through to the development team. Until the next time. Happy learning! Annabel                         Grant, Max and Annabel at SQL Saturday #104 Colorado Springs

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• DeveloperDeveloperDeveloper! Scotland 2010 - DDDSCOT

  - by Plip

  DDD in Scotland was held on the 8th May 2010 in Glasgow and I was there, not as is uaual at these kind of things as an organiser but actually as a speaker and delegate. The weekend started for me back on Thursday with the arrival of Dave Sussman to my place in Lancashire, after a curry and watching the Electon night TV coverage we retired to our respective beds (yes, I know, I hate to shatter the illusion we both sleep in the same bed wearing matching pijamas is something I've shattered now) ready for the drive up to Glasgow the following afternoon. Before heading up to Glasgow we had to pick up Young Mr Hardy from Wigan then we began the four hour drive back in time... Something that struck me on the journey up is just how beautiful Scotland is. The menacing landscapes bordered with fluffy sheep and whirly-ma-gigs are awe inspiring - well worth driving up if you ever get the chance. Anywho we arrived in Glasgow, got settled intot he hotel and went in search of Speakers for pre conference drinks and food. We discovered a gaggle (I believe that's the collective term) of speakers in the Bar and when we reached critical mass headed off to the Speakers Dinner location. During dinner, SOMEONE set my hair on FIRE. That's all I'm going to say on the matter. Whilst I was enjoying my evening there was something nagging at me, I realised that I should really write my session as I was due to give it the following morning. So after a few more drinks I headed back to the hotel and got some well earned sleep (and washed the fire damage out of my hair). Next day, headed off to the conference which was a lovely stroll through Glasgow City Centre. Non of us got mugged, murdered (or set on fire) arriving safely at the venue, which was a bonus.   I was asked to read out the opening Slides for Barry Carr's session which I did dilligently and with such professionalism that I shocked even myself. At which point I reliased in just over an hour I had to give my presentation, so headed back to the speaker room to finish writing it. Wham, bam and it was all over. Session seemed to go well. I was speaking on Exception Driven Development, which isn't so much a technical solution but rather a mindset around how one should treat exceptions and their code. To be honest, I've not been so nervous giving a session for years - something about this topic worried me, I was concerned I was being too abstract in my thinking or that what I was saying was so obvious that everyone would know it, but it seems to have been well recieved which makes me a happy Speaker. Craig Murphy has some brilliant pictures of DDD Scotland 2010. After my session was done I grabbed some lunch and headed back to the hotel and into town to do some shopping (thus my conspicuous omission from the above photo). Later on we headed out to the geek dinner which again was a rum affair followed by a few drinks and a little boogie woogie. All in all a well run, well attended conference, by the community for the community. I tip my hat to the whole team who put on DDD Scotland!       

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• C#: A "Dumbed-Down" C++?

  - by James Michael Hare

  I was spending a lovely day this last weekend watching my sons play outside in one of the better weekends we've had here in Saint Louis for quite some time, and whilst watching them and making sure no limbs were broken or eyes poked out with sticks and other various potential injuries, I was perusing (in the correct sense of the word) this month's MSDN magazine to get a sense of the latest VS2010 features in both IDE and in languages. When I got to the back pages, I saw a wonderful article by David S. Platt entitled, "In Praise of Dumbing Down"  (msdn.microsoft.com/en-us/magazine/ee336129.aspx).  The title captivated me and I read it and found myself agreeing with it completely especially as it related to my first post on divorcing C++ as my favorite language. Unfortunately, as Mr. Platt mentions, the term dumbing-down has negative connotations, but is really and truly a good thing.  You are, in essence, taking something that is extremely complex and reducing it to something that is much easier to use and far less error prone.  Adding safeties to power tools and anti-kick mechanisms to chainsaws are in some sense "dumbing them down" to the common user -- but that also makes them safer and more accessible for the common user.  This was exactly my point with C++ and C#.  I did not mean to infer that C++ was not a useful or good language, but that in a very high percentage of cases, is too complex and error prone for the job at hand. Choosing the correct programming language for a job is a lot like choosing any other tool for a task.  For example: if I want to dig a French drain in my lawn, I can attempt to use a huge tractor-like backhoe and the job would be done far quicker than if I would dig it by hand.  I can't deny that the backhoe has the raw power and speed to perform.  But you also cannot deny that my chances of injury or chances of severing utility lines or other resources climb at an exponential rate inverse to the amount of training I may have on that machinery. Is C++ a powerful tool?  Oh yes, and it's great for those tasks where speed and performance are paramount.  But for most of us, it's the wrong tool.  And keep in mind, I say this even though I have 17 years of experience in using it and feel myself highly adept in utilizing its features both in the standard libraries, the STL, and in supplemental libraries such as BOOST.  Which, although greatly help with adding powerful features quickly, do very little to curb the relative dangers of the language. So, you may say, the fault is in the developer, that if the developer had some higher skills or if we only hired C++ experts this would not be an issue.  Now, I will concede there is some truth to this.  Obviously, the higher skilled C++ developers you hire the better the chance they will produce highly performant and error-free code.  However, what good is that to the average developer who cannot afford a full stable of C++ experts? That's my point with C#:  It's like a kinder, gentler C++.  It gives you nearly the same speed, and in many ways even more power than C++, and it gives you a much softer cushion for novices to fall against if they code less-than-optimally.  A bug is a bug, of course, in any language, but C# does a good job of hiding and taking on the task of handling almost all of the resource issues that make C++ so tricky.  For my money, C# is much more maintainable, more feature-rich, second only slightly in performance, faster to market, and -- last but not least -- safer and easier to use.  That's why, where I work, I much prefer to see the developers moving to C#.  The quantity of bugs is much lower, and we don't need to hire "experts" to achieve the same results since the language itself handles those resource pitfalls so prevalent in poorly written C++ code.  C++ will still have its place in the world, and I'm sure I'll still use it now and again where it is truly the correct tool for the job, but for nearly every other project C# is a wonderfully "dumbed-down" version of C++ -- in the very best sense -- and to me, that's the smart choice.

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• How should an object that uses composition set its composed components?

  - by Casey

  After struggling with various problems and reading up on component-based systems and reading Bob Nystrom's excellent book "Game Programming Patterns" and in particular the chapter on Components I determined that this is a horrible idea: //Class intended to be inherited by all objects. Engine uses Objects exclusively. class Object : public IUpdatable, public IDrawable { public: Object(); Object(const Object& other); Object& operator=(const Object& rhs); virtual ~Object() =0; virtual void SetBody(const RigidBodyDef& body); virtual const RigidBody* GetBody() const; virtual RigidBody* GetBody(); //Inherited from IUpdatable virtual void Update(double deltaTime); //Inherited from IDrawable virtual void Draw(BITMAP* dest); protected: private: }; I'm attempting to refactor it into a more manageable system. Mr. Nystrom uses the constructor to set the individual components; CHANGING these components at run-time is impossible. It's intended to be derived and be used in derivative classes or factory methods where their constructors do not change at run-time. i.e. his Bjorne object is just a call to a factory method with a specific call to the GameObject constructor. Is this a good idea? Should the object have a default constructor and setters to facilitate run-time changes or no default constructor without setters and instead use a factory method? Given: class Object { public: //...See below for constructor implementation concerns. Object(const Object& other); Object& operator=(const Object& rhs); virtual ~Object() =0; //See below for Setter concerns IUpdatable* GetUpdater(); IDrawable* GetRenderer(); protected: IUpdatable* _updater; IDrawable* _renderer; private: }; Should the components be read-only and passed in to the constructor via: class Object { public: //No default constructor. Object(IUpdatable* updater, IDrawable* renderer); //...remainder is same as above... }; or Should a default constructor be provided and then the components can be set at run-time? class Object { public: Object(); //... SetUpdater(IUpdater* updater); SetRenderer(IDrawable* renderer); //...remainder is same as above... }; or both? class Object { public: Object(); Object(IUpdater* updater, IDrawable* renderer); //... SetUpdater(IUpdater* updater); SetRenderer(IDrawable* renderer); //...remainder is same as above... };

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• Hey Retailers, Are You Ready For The Holiday Season?

  - by Jeri Kelley

  With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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• Schizophrenic Ubuntu 12.10-12.04: Atheros 922 PCI WIFI is disabled in Unity but enabled in terminal - How to getit to work?

  - by zewone

  I am trying to get my PCI Wireless Atheros 922 card to work. It is disabled in Unity: both the network utility and the desktop (see screenshot http://www.amisdurailhalanzy.be/Screenshot%20from%202012-10-25%2013:19:54.png) I tried many different advises on many different forums. Installed 12.10 instead of 12.04, enabled all interfaces... etc. I have read about the aht9 driver... The terminal shows no hw or sw lock for the Atheros card, nevertheless, it is still disabled. Nothing worked so far, the card is still disabled. Any help is much appreciated. Here are more tech details: myuser@adri1:~$ sudo lshw -C network *-network:0 DISABLED description: Wireless interface product: AR922X Wireless Network Adapter vendor: Atheros Communications Inc. physical id: 2 bus info: pci@0000:03:02.0 logical name: wlan1 version: 01 serial: 00:18:e7:cd:68:b1 width: 32 bits clock: 66MHz capabilities: pm bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.5.0-17-generic firmware=N/A latency=168 link=no multicast=yes wireless=IEEE 802.11bgn resources: irq:18 memory:d8000000-d800ffff *-network:1 description: Ethernet interface product: VT6105/VT6106S [Rhine-III] vendor: VIA Technologies, Inc. physical id: 6 bus info: pci@0000:03:06.0 logical name: eth0 version: 8b serial: 00:11:09:a3:76:4a size: 10Mbit/s capacity: 100Mbit/s width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=via-rhine driverversion=1.5.0 duplex=half latency=32 link=no maxlatency=8 mingnt=3 multicast=yes port=MII speed=10Mbit/s resources: irq:18 ioport:d300(size=256) memory:d8013000-d80130ff *-network DISABLED description: Wireless interface physical id: 1 bus info: usb@1:8.1 logical name: wlan0 serial: 00:11:09:51:75:36 capabilities: ethernet physical wireless configuration: broadcast=yes driver=rt2500usb driverversion=3.5.0-17-generic firmware=N/A link=no multicast=yes wireless=IEEE 802.11bg myuser@adri1:~$ sudo rfkill list all 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: phy1: Wireless LAN Soft blocked: no Hard blocked: yes 2: phy0: Wireless LAN Soft blocked: no Hard blocked: no myuser@adri1:~$ dmesg | grep wlan0 [ 15.114235] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready myuser@adri1:~$ dmesg | egrep 'ath|firm' [ 14.617562] ath: EEPROM regdomain: 0x30 [ 14.617568] ath: EEPROM indicates we should expect a direct regpair map [ 14.617572] ath: Country alpha2 being used: AM [ 14.617575] ath: Regpair used: 0x30 [ 14.637778] ieee80211 phy0: >Selected rate control algorithm 'ath9k_rate_control' [ 14.639410] Registered led device: ath9k-phy0 myuser@adri1:~$ dmesg | grep wlan1 [ 15.119922] IPv6: ADDRCONF(NETDEV_UP): wlan1: link is not ready myuser@adri1:~$ lspci -nn | grep 'Atheros' 03:02.0 Network controller [0280]: Atheros Communications Inc. AR922X Wireless Network Adapter [168c:0029] (rev 01) myuser@adri1:~$ sudo ifconfig eth0 Link encap:Ethernet HWaddr 00:11:09:a3:76:4a inet addr:192.168.2.2 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::211:9ff:fea3:764a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:5457 errors:0 dropped:0 overruns:0 frame:0 TX packets:2548 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:3425684 (3.4 MB) TX bytes:282192 (282.1 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:590 errors:0 dropped:0 overruns:0 frame:0 TX packets:590 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:53729 (53.7 KB) TX bytes:53729 (53.7 KB) myuser@adri1:~$ sudo iwconfig wlan0 IEEE 802.11bg ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=off Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:on lo no wireless extensions. eth0 no wireless extensions. wlan1 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:off myuser@adri1:~$ lsmod | grep "ath9k" ath9k 116549 0 mac80211 461161 3 rt2x00usb,rt2x00lib,ath9k ath9k_common 13783 1 ath9k ath9k_hw 376155 2 ath9k,ath9k_common ath 19187 3 ath9k,ath9k_common,ath9k_hw cfg80211 175375 4 rt2x00lib,ath9k,mac80211,ath myuser@adri1:~$ iwlist scan wlan0 Failed to read scan data : Network is down lo Interface doesn't support scanning. eth0 Interface doesn't support scanning. wlan1 Failed to read scan data : Network is down myuser@adri1:~$ lsb_release -d Description: Ubuntu 12.10 myuser@adri1:~$ uname -mr 3.5.0-17-generic i686  Any help much appreciated... Thanks, Philippe

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• Welcome To The Nashorn Blog

  - by jlaskey

  Welcome to all.  Time to break the ice and instantiate The Nashorn Blog.  I hope to contribute routinely, but we are very busy, at this point, preparing for the next development milestone and, of course, getting ready for open source. So, if there are long gaps between postings please forgive. We're just coming back from JavaOne and are stoked by the positive response to all the Nashorn sessions. It was great for the team to have the front and centre slide from Georges Saab early in the keynote. It seems we have support coming from all directions. Most of the session videos are posted. Check out the links. Nashorn: Optimizing JavaScript and Dynamic Language Execution on the JVM. Unfortunately, Marcus - the code generation juggernaut,  got saddled with the first session of the first day. Still, he had a decent turnout. The talk focused on issues relating to optimizations we did to get good performance from the JVM. Much yet to be done but looking good. Nashorn: JavaScript on the JVM. This was the main talk about Nashorn. I delivered the little bit of this and a little bit of that session with an overview, a follow up on the open source announcement, a run through a few of the Nashorn features and some demos. The room was SRO, about 250±. High points: Sam Pullara, from Twitter, came forward to describe how painless it was to get Mustache.js up and running (20x over Rhino), and,  John Ceccarelli, from NetBeans came forward to describe how Nashorn has become an integral part of Netbeans. A healthy Q & A at the end was very encouraging. Meet the Nashorn JavaScript Team. Michel, Attila, Marcus and myself hosted a Q & A. There was only a handful of people in the room (we assume it was because of a conflicting session ;-) .) Most of the questions centred around Node.jar, which leads me to believe, Nashorn + Node.jar is what has the most interest. Akhil, Mr. Node.jar, sitting in the audience, fielded the Node.jar questions. Nashorn, Node, and Java Persistence. Doug Clarke, Akhil and myself, discussed the title topics, followed by a lengthy Q & A (security had to hustle us out.) 80 or so in the room. Lots of questions about Node.jar. It was great to see Doug's use of Nashorn + JPA. Nashorn in action, with such elegance and grace. Putting the Metaobject Protocol to Work: Nashorn’s Java Bindings. Attila discussed how he applied Dynalink to Nashorn. Good turn out for this session as well. I have a feeling that once people discover and embrace this hidden gem, great things will happen for all languages running on the JVM. Finally, there were quite a few JavaOne sessions that focused on non-Java languages and their impact on the JVM. I've always believed that one's tool belt should carry a variety of programming languages, not just for domain/task applicability, but also to enhance your thinking and approaches to problem solving. For the most part, future blog entries will focus on 'how to' in Nashorn, but if you have any suggestions for topics you want discussed, please drop a line.  Cheers. 

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