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  • Learn How to Integrate Social Media into Your Customer Service - December 12 Webcast

    - by Tuula Fai
    Are you interested in learning more about social media customer service strategies? Then register for CRM Magazine's Roundtable Webcast, Four Social Media Support Strategies, being held Wednesday, December 12 from 11 AM - 12 PM PT (2 - 3 PM ET). The webcast features Oracle's Charlie Knapp, Director of CRM/CX Applications, Product Marketing who will speak on best practices for social enabling your contact center and customer support. Here is a brief overview of the webinar: Today's customers reveal an incredible amount of valuable information through social media on a daily basis. How well is your organization able to listen and repond? Join Parature, Verint Systems, KANA, and Oracle in this free webinar and learn how to: Enable collaboration across the enterprise to provide service and support in social media. Enhance loyalty, drive voice of the customer listening, and reduce costs. Intelligently identify, route, and engage directly with your customers through social media. Integrate social media into contact center workflows to solve customer issues, protect your brand, and improve satisfaction. Register now to join us for this free web event.  

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  • Are copyright notices really required?

    - by Alasdair
    Ever since I made my first web page 13 years ago I have followed the pattern of showing a copyright notice in the footer of each page. Over the years the format of this notice has changed in the following way; Copyright © <NAME> yyyy. All rights are reserved. Copyright © <NAME> yyyy © yyyy <NAME> © <NAME> This has generally mirrored the format used by Google. However, I recently noticed that they no longer display a copyright notice on their home page nor have one in their source code/meta tags. I see they still display it on most (if not all) other pages. I understand that Google are very keen to keep the word count down on their homepage, which could be the reason for this sacrafice, but my question is more general and relates to all websites. Since I've always just done it out of habit, I'm hoping someone can explain if/when I a copyright notice is actually required to protect your content and rights. Also, when it is required, is there a format in which the notice must adhere to in order to be valid?

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  • SharePoint 2010 and Windows Server Backup

    - by Enrique Lima
    A couple of months ago, a friend found a bit of information on TechNet that has proven to be quite useful. See, I am of the opinion SharePoint allows for smaller deployments to be made, and with that said, I am talking about SharePoint Foundation 2010 being used for the most part. But truly the point here is not to discuss whether or not a deployment of SharePoint Foundation 2010 or SharePoint Server 2010 is right or not.  The fact is they do take place and happen.  And information will reside there. Now, the point of this post is to raise awareness on options available for companies that have implemented it and maybe are a bit “iffy” on how to protect the information being placed in libraries and lists.  In many cases I have found SharePoint comes first and business continuity becomes an afterthought.  The documentation piece from TechNet states: “You can register SharePoint Server 2010 with Windows Server Backup by using the stsadm.exe -o -registerwsswriter operation to configure the Volume Shadow Copy Service (VSS) writer for SharePoint Server. Windows Server Backup then includes SharePoint Server 2010 in server-wide backups. When you restore from a Windows Server backup, you can select Microsoft SharePoint Foundation (no matter which version of SharePoint 2010 Products is installed), and all components reported by the VSS writer forSharePoint Server 2010 on that server at the time of the backup will be restored. Windows Server Backup is recommended only for use with for single-server deployments.” Even in the event of single-server deployments you will have options to safeguard your data. The process will require that after you have executed the stsadm command above, you will then use Windows Server Backup to do a Full Server Backup.  Then when the restore operation is needed you will be able to select specifically the section that has the SharePoint technologies backup. The restore process: Hope you find this to be a helpful post.  I have found this to be specially handy in SharePoint deployments that are part of a Team Foundation Server deployment and that are isolated from any other SharePoint farm and such.   Credits:  Sean McDonough for passing along the information available on TechNet.

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  • Kingston SD reader not working for USB3

    - by user1146334
    I have a Kingston 4-in-1 Multimedia reader. When my PC was formatted with Win7 it worked fine. I decided to change to Ubuntu 14.04 and now it doesn't work. If I plug it into one of the USB2 ports it works fine, but whenever I plug it into one of the USB3 ports, it thinks about it for a minute and then dies. Here's the output of dmesg when it dies [110262.148656] usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd [110262.170330] usb 4-1: Parent hub missing LPM exit latency info. Power management will be impacted. [110262.266379] usb 4-1: New USB device found, idVendor=11b0, idProduct=6348 [110262.266386] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [110262.266390] usb 4-1: Product: USB3.0 Media Reader [110262.266394] usb 4-1: Manufacturer: Kingston [110262.266398] usb 4-1: SerialNumber: 08735314400198 [110262.272929] usb-storage 4-1:1.0: USB Mass Storage device detected [110262.273239] scsi15 : usb-storage 4-1:1.0 [110263.290056] scsi 15:0:0:0: Direct-Access FCR-HS3 -0 1.00 PQ: 0 ANSI: 4 [110263.306622] scsi 15:0:0:1: Direct-Access FCR-HS3 -1 1.00 PQ: 0 ANSI: 4 [110263.323292] scsi 15:0:0:2: Direct-Access FCR-HS3 -2 1.00 PQ: 0 ANSI: 4 [110263.339858] scsi 15:0:0:3: Direct-Access FCR-HS3 -3 1.00 PQ: 0 ANSI: 4 [110263.340332] sd 15:0:0:0: Attached scsi generic sg3 type 0 [110263.340706] sd 15:0:0:1: Attached scsi generic sg4 type 0 [110263.340850] sd 15:0:0:2: Attached scsi generic sg5 type 0 [110263.340975] sd 15:0:0:3: Attached scsi generic sg6 type 0 [110264.651847] sd 15:0:0:1: [sde] 31116288 512-byte logical blocks: (15.9 GB/14.8 GiB) [110264.667049] sd 15:0:0:1: [sde] Write Protect is off [110264.667055] sd 15:0:0:1: [sde] Mode Sense: 2f 00 00 00 [110264.682767] sd 15:0:0:1: [sde] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [110264.694975] sd 15:0:0:2: [sdf] Attached SCSI removable disk [110264.697933] sd 15:0:0:3: [sdg] Attached SCSI removable disk [110264.729918] sd 15:0:0:0: [sdd] Attached SCSI removable disk [110264.754189] sde: sde1 [110264.760114] sd 15:0:0:1: [sde] Attached SCSI removable disk [110275.377368] usb 4-1: reset SuperSpeed USB device number 3 using xhci_hcd [110275.398453] usb 4-1: Parent hub missing LPM exit latency info. Power management will be impacted. [110275.436592] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff8802e4fb9980 [110275.436600] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff8802e4fb99c0 [110277.263444] usb 4-1: USB disconnect, device number 3

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  • What can I do about Hack Attempts

    - by Matt
    I have an ASP.net website hosted using the Ultidev Web Server Pro. Every day I get a steady stream of errors generated by my application where page requests were requested and denied. This is obviously someone/something trying to find any exploits on my website. Here is an example log: 28/08/2012 11:37:11 - File not Found:http://MyWebServer/phpmyadmin/index.php 28/08/2012 11:37:11 - File not Found:http://MyWebServer/phpMyAdmin/index.php 28/08/2012 11:37:12 - File not Found:http://MyWebServer/phpMyAdmin-2/index.php 28/08/2012 11:37:12 - File not Found:http://MyWebServer/php-my-admin/index.php 28/08/2012 11:37:13 - File not Found:http://MyWebServer/phpMyAdmin-2.2.3/index.php 28/08/2012 11:37:13 - File not Found:http://MyWebServer/phpMyAdmin-2.2.6/index.php 28/08/2012 11:37:14 - File not Found:http://MyWebServer/phpMyAdmin-2.5.1/index.php 28/08/2012 11:37:14 - File not Found:http://MyWebServer/phpMyAdmin-2.5.4/index.php 28/08/2012 11:37:15 - File not Found:http://MyWebServer/phpMyAdmin-2.5.5-rc1/index.php 28/08/2012 11:37:15 - File not Found:http://MyWebServer/phpMyAdmin-2.5.5-rc2/index.php 28/08/2012 11:37:15 - File not Found:http://MyWebServer/phpMyAdmin-2.5.5/index.php 28/08/2012 11:37:16 - File not Found:http://MyWebServer/phpMyAdmin-2.5.5-pl1/index.php 28/08/2012 11:37:16 - File not Found:http://MyWebServer/phpMyAdmin-2.5.6-rc1/index.php 28/08/2012 11:37:17 - File not Found:http://MyWebServer/phpMyAdmin-2.5.6-rc2/index.php 28/08/2012 11:37:18 - File not Found:http://MyWebServer/phpMyAdmin-2.5.6/index.php 28/08/2012 11:37:18 - File not Found:http://MyWebServer/phpMyAdmin-2.5.7/index.php 28/08/2012 11:37:19 - File not Found:http://MyWebServer/phpMyAdmin-2.5.7-pl1/index.php 28/08/2012 13:52:07 - File not Found:http://MyWebServer/admin/pma/translators.html Is this normal? Is there anything I can do to protect myself against this?

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  • What is the best way to restrict access to adult content on Ubuntu?

    - by Stephen Myall
    I bought my kids a PC and installed 12.04 (Unity) on it. The bottom line is, I want my children to use the computer unsupervised while I have confidence they cannot access anything inappropriate. What I have looked at: I was looking at Scrubit a tool which allows me configure my wifi router to block content and this solution would also protect my other PC and mobile devices. This may be overkill as I just want the solution to work on one PC. I also did some Google searches and came across the application called Nanny (it seems to look the part). My experience of OSS is that the best solutions frequently never appear first on a Google search list and in this case I need to trust the methods therefore my question is very specific. I want to leverage your knowledge and experience to understand “What is the best way to restrict adult content on 12.04 LTS” as this is important to me. It maybe a combination of things so please don't answer this question "try this or that", then give me some PPA unless you can share your experience of how good it is and of course if there are any contraints. Thanks in advance

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  • External USB hard-drive changing drive letter

    - by Sydius
    I have a Seagate FreeAgent Go external USB hard drive that was mounted but mysteriously decided to reconnect itself: Sep 30 15:07:06 feinman kernel: [243901.551604] usb 1-1.2: USB disconnect, device number 3 Sep 30 15:07:06 feinman kernel: [243901.553828] sd 6:0:0:0: [sdb] Synchronizing SCSI cache Sep 30 15:07:06 feinman kernel: [243901.553893] sd 6:0:0:0: [sdb] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK Sep 30 15:07:10 feinman kernel: [243905.336557] usb 1-1.2: new high-speed USB device number 4 using ehci_hcd Sep 30 15:07:10 feinman kernel: [243905.431219] scsi7 : usb-storage 1-1.2:1.0 Sep 30 15:07:11 feinman kernel: [243906.427207] scsi 7:0:0:0: Direct-Access Seagate FreeAgent Go 0148 PQ: 0 ANSI: 4 Sep 30 15:07:11 feinman kernel: [243906.428303] sd 7:0:0:0: Attached scsi generic sg1 type 0 Sep 30 15:07:11 feinman kernel: [243906.430317] sd 7:0:0:0: [sdc] 625142447 512-byte logical blocks: (320 GB/298 GiB) Sep 30 15:07:11 feinman kernel: [243906.430860] sd 7:0:0:0: [sdc] Write Protect is off Sep 30 15:07:11 feinman kernel: [243906.430865] sd 7:0:0:0: [sdc] Mode Sense: 1c 00 00 00 Sep 30 15:07:11 feinman kernel: [243906.431386] sd 7:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Sep 30 15:07:11 feinman kernel: [243906.493674] sdc: sdc1 Sep 30 15:07:11 feinman kernel: [243906.496109] sd 7:0:0:0: [sdc] Attached SCSI disk It changed from sdb to sdc, causing a number of problems for me. What can I do to further track down the cause? I thought it might be a problem with it sleeping but when I cat /sys/class/scsi_disk/6\:0\:0\:0/allow_restart, I see that it's already 1.

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  • Allow access to WordPress site only by links in email newsletters

    - by Shane
    I send out a personal email newsletter, and have been looking into sending it via some service like MailChimp, or sendy.co. Many of these email services suggest, or require, the email newsletter content to be available online, in case the recipient's email app doesn't render it properly, or at all. The thing is I don't want my newsletter contents visible to the whole world. Nor do I want to require existing recipients to make accounts/be assigned accounts, with passwords. So, the question is: How can my WordPress site content be viewable only by clicking on the link to it in the email newsletter. It can't be found in a Google search; but once at the site the visitor can view previous newsletter contents. It seems an .htaccess file would do the trick, but I have been unable to figure out the syntax for this. Thanks for your help. I have copied below two other questions, and answers, which have helped me word my question clearly. Similar to this request about allowing access to a certain group while still restricting access to the world: Is there a way to password protect directory only in cpanel. But the user should not be prompted the password, when they try to access it via web? This persons question is the closest I could find to my situation: Restrict direct folder access via .htaccess except via specific links

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  • What to choose for a multilingual site with support for Markdown and commenting

    - by Kent
    I want to publish articles at a multilingual site. I want to be able to write an article in two languages and have them available on separate URLs: thesite.foo/english-breakfast thesite.com/engelsk-frukost If the users web browser is set to English I'd like to show a small notice at the top of the Swedish version with a link to the English one. The link should have an appropriate rel attribute for a translation (search for hreflang at http://diveintohtml5.org/semantics.html). There should be a way to list all articles belonging to these sets: Swedish only, English only, Swedish versions + English only, English versions + Swedish only. I'd like to publish these as four RSS-feeds. And I would like to have two versions of the main site, one in Swedish (showing Swedish versions + English only) and one in English (showing English versions). I shall be able to write the articles using Markdown, as that is the formatting language I find most convenient. There should be a way for users to comment. And some kind of way for me to protect myself against comment spam. I am leaning towards learning Drupal. I suspect I'll have to code this behavior myself as a module. To be frank I'd rather work with Java. Is Drupal the way to go? Or is there something more suitable for this project?

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  • Diablo 3 "freezes" periodically

    - by Shauna
    I'm running Diablo 3 (start edition, digital download) on the following: Ubuntu 12.04 64-bit (stock Unity, Gnome, etc; kernel version 3.2.0-29-generic) Wine version 1.5.11 (base, from Wine's PPA, game started with setarch i386 -3) Intel i7 920 CPU nVidia GTX260 with driver version 295.49 ("post-release updates" entry within the proprietary drivers tool), dual monitors 6GB RAM Every so often (and what appears to be at random), the game video will freeze up. I can still move the mouse, and it reacts to ctrl+alt+f2 to drop into text mode, but I can't get back to the desktop (which means I can check terminal to see what's going on after launching from terminal, especially since even in windowed mode, the secondary screen gets shut off by the game), and I can't continue to play the game. In order to get it running again, I have to restart lightdm, then relaunch the game (or, in a couple of rare cases, I had to restart the computer entirely, because running sudo service lightdmn [stop/start] doesn't appear to react). Turning down the video settings seems to have helped in some cases, but not all of them. Times it's frozen on me: The beginning of The Fallen Start quest part 6 - kill the Wretched Mother, right as you walk out of New Tristram and engage in the monsters on the northern path (repeatedly froze here until I adjusted the graphics down) Within the cinematic/event upon finding Deckard Cain While fighting the skeletons to protect Deckard Cain When about to enter Leoric's passage after Cain sends you back to where you found him That's as far as I've gotten through the game so far. Additionally, this doesn't happen on other games I play and seems to only occur with Diablo 3. Has anyone else run into this issue and know a possible cause or fix, or at least know where I can look (and what to look for) to figure out why this is happening?

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  • Oracle Traffic Director – download and check out new cool features in 11.1.1.7.0 by Frances Zhao

    - by JuergenKress
    As Oracle's strategic layer-7 software load balancer product, Oracle Traffic Direct is fast, reliable, secure, easy-to-use and scalable; that you can deploy as the reliable entry point for all TCP, HTTP and HTTPS traffic to application servers and web servers in your network. The latest release Oracle Traffic Director 11.1.1.7.0 is available for ExaLogic and Database Appliance! For download and details please visit the Traffic Director OTN website. It this release, we have introduced some major new functionality and improvements. Web application firewall. Oracle Traffic Director supports web application firewalls. A web application firewall (WAF) is a filter or server plugin that applies a set of rules, called rule sets, to an HTTP request. Using a web application firewall, users can inspect traffic and deny requests to protect back-end applications from CSRF vulnerabilities and common attacks such as cross-site scripting. WebSocket Connections. Oracle Traffic Director handles WebSocket connections by default. WebSocket connections are long-lived and allow support for live content, games in real-time, video chatting, and so on. Support for LDAP/T3 Load Balancing. Oracle Traffic Director now supports basic LDAP/T3 load balancing at layer 7, where requests are handled as generic TCP connections for traffic tunneling. It works in full-NAT mode. Please download and try it out. For more information, check out the data sheet and the documentation. For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: traffic director,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Antenna Aligner Part 3: Kaspersky

    - by Chris George
    Quick one today. Since starting this project, I've been encountering times where Nomad fails to build my app. It would then take repeated attempts at building to then see a build go through successfully. Rob, who works on Nomad at Red Gate, investigated this and it showed that certain parts of the message required to trigger the 'cloud build' were not getting through to the Nomad app, causing the HTTP connection to stall until timeout. After much scratching heads, it turns out that the Kaspersky Internet Security system I have installed on my laptop at home, was being very aggressive and was causing the problem. Perhaps it's trying to protect me from myself? Anyway, we came up with an interim solution why the Nomad guys investigate with Kaspersky by setting Visual Studio to be a trusted application with the Kaspersky settings and setting it to not scan network traffic. Hey presto! This worked and I have not had a single build problem since (other than losing internet connection, or that embarrassing moment when you blame everyone else then realise you've accidentally switched off your wireless on the laptop).

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  • Sendmail encrypted

    - by user1948828
    I manage a website running on Apache. It has public and private areas. When people apply for an account to access the protected portions of the site, they do a TLS/SSL protected POST containing their information which is saved to a (hopefully) nonpublic directory on the server. Then I have a python script which takes URL Encoded POSTS with this user information, sends back a plaintext confirmation to the applicant, encrypts their information with a freeware java command-line utility to protect it (specifically this one: http://spi.dod.mil/ewizard.htm), base64 encodes them, puts them in a file as a mime attachment and uses sendmail to forward the file information to my (and several coworkers' scattered around the country) email account(s) on an Exchange server with Outlook clients. This has worked well for years, but is awkward because it involves manually decrypting the information on a windows box once it is received, using the above mentioned encryption utility. This significantly limits how many can be processed. I would like to be able to encrypt my information in a format that Outlook/Exchange can inherently understand and display so that these emails can be viewed simply by clicking on them. I do have company provided PKI public certs for all the people I need to send to, and am able to send/receive encrypted emails on Outlook manually, but would like to know how I can send to Outlook from apache/linux/python from the command line using the same PKI certs. Dont need to receive them, just send. Is there a utility that can do this? I had thought pgp might but I havent been able to figure it out.

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  • What relationship do software Scrum or Lean have to industrial engineering concepts like theory of constraints?

    - by DeveloperDon
    In Scrum, work is delivered to customers through a series of sprints in which project work is time boxed to a fixed number of days or weeks, usually 30 days. In lean software development, the goal is to deliver as soon as possible, permitting early feedback for the next iteration. Both techniques stress the importance of workflow in which software work product does not accumulate in development awaiting release at some future date. Both permit new or refined requirements and feedback from QA and customers to be acted on with as little delay as possible based on priority. A few years ago I heard a lecture where the speaker talked briefly about a family of concepts from industrial engineering called theory of constraints. In the factory, they use an operations model based on three components: drum, buffer, and rope. The drum synchronizes work product as it flows through the system. Buffers that protect the system by holding output from one stage as it waits to be consumed by the next. The rope pulls product from one work station to the next. Historically, are these ideas part of the heritage of Scrum and Lean, or are they on a separate track? It we wanted to think about Scrum and Lean in terms of drum-buffer-rope, what are the parts? Drum = {daily scrum meeting, monthly release)? Buffer = {burn down list, source control system)? Rope = { daily meeting, constant integration server, monthly releases}? Industrial engineers define work flow in terms of different kinds of factories. I-Factories: straight pipeline. One input, one output. A-Factories: many inputs and one output. V-Factories: one input, many output products. T-Plants: many inputs, many outputs. If it applies, what kind of factory is most like Scrum or Lean and why?

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  • Why google return soft 404 when I redirect on signup page?

    - by Hettomei
    Since one month, I've got an increased "soft 404" reported by google webmaster tools but work well for users. I made some fix but can't figure out how to solve it. Configuration (maybe useless): I have a website built with rails 3.1 Authentication is handled by the gem Devise Problem: On this page http://en.bemyboat.com/yacht-charter/9965-sailboat-beneteau-oceanis-43 when you click on "Ask a Boat request" (a simple form, in GET to : http://en.bemyboat.com/boat_requests/new/9965) you are redirected with the http status 302 to sign in, and then sent back to the new page if successfully sign in. Google tells me that the link on "ask a boat request" returns a soft 404. I can't make this form in "POST" (which will solve the problem) because we need to automatically redirect user to the good page after sign in. (the Gem Devise memorize the "get" link) To simplify, the question is: how to protect a private page with authentication, reached with a simple "get" and not to be penalized by google with "soft 404". Thank you. PS : this website suffer a lot about english translation... please don't care.

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  • One of the partion on a usb harddisk cannot automount

    - by holmescn
    It is a very strange problem. My usb harddisk has four partitions, one is primary, the other three are logical (contained within an extended partition). When I plug in the disk, three of the partitions are mounted automatically except one--the first logical partition in the extended partition. Initially I thought it is the problem of system (at that time I used Mint). But after I change to Ubuntu 12.04, the problem wasn't solved. I don't want to add a rule in fstab, and I want to know what happened. The disk is fine, and the partition can be accessed in Windows and mounted manually. result of dmesg | tail: [100933.557649] usb 2-1.2: new high-speed USB device number 4 using ehci_hcd [100933.651891] scsi8 : usb-storage 2-1.2:1.0 [100934.649047] scsi 8:0:0:0: Direct-Access SAMSUNG PQ: 0 ANSI: 0 [100934.650963] sd 8:0:0:0: Attached scsi generic sg2 type 0 [100934.651342] sd 8:0:0:0: [sdb] 625142448 512-byte logical blocks: (320 GB/298 GiB) [100934.651977] sd 8:0:0:0: [sdb] Write Protect is off [100934.651989] sd 8:0:0:0: [sdb] Mode Sense: 03 00 00 00 [100934.652836] sd 8:0:0:0: [sdb] No Caching mode page present [100934.652848] sd 8:0:0:0: [sdb] Assuming drive cache: write through [100934.655354] sd 8:0:0:0: [sdb] No Caching mode page present [100934.655367] sd 8:0:0:0: [sdb] Assuming drive cache: write through [100934.734652] sdb: sdb1 sdb3 < sdb5 sdb6 sdb7 > [100934.737706] sd 8:0:0:0: [sdb] No Caching mode page present [100934.737725] sd 8:0:0:0: [sdb] Assuming drive cache: write through [100934.737731] sd 8:0:0:0: [sdb] Attached SCSI disk result of parted -l: Model: SAMSUNG (scsi) Disk /dev/sdb: 320GB Sector size (logical/physical): 512B/512B Partition Table: msdos Number Start End Size Type File system Flags 1 32.3kB 21.5GB 21.5GB primary ntfs 3 21.5GB 320GB 299GB extended lba 5 21.5GB 129GB 107GB logical ntfs 6 129GB 236GB 107GB logical ntfs 7 236GB 320GB 83.8GB logical ntfs

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  • Partner Showcase -- GreyHeller

    - by PeopleTools Strategy
    This is the next in a series of posts spotlighting some of our creative partners.  GreyHeller is a PeopleSoft-focused software company founded by PeopleTools alumni Larry Grey and Chris Heller.  GreyHeller’s products focus on addressing the technology needs of PeopleSoft customers in the areas of mobile Enablement, reporting/business intelligence, security, and change management.  The company helps customers protect and extend their investment in PeopleSoft.GreyHeller’s products and services are in use by nearly 100 PeopleSoft customers on 6 continents.  Their product solutions are lightweight bolt-ons--extensions to a customer’s PeopleSoft environment requiring no new infrastructure.  This makes for rapid implementations.A major area of interest for PeopleSoft customers these days is mobile enablement.  GreyHeller's current mobile implementations include the following customers: Texas Christian University (Live:  TCU student newspaper article here) Coppin State University (Live) University of Cambridge (June go-live) HealthSouth (June go-live) Frostburg State Univrsity (Q3 go-live) Amedisys (Q3 go-live) GreyHeller maintains a PeopleTools-focused blog that provides tips, techniques, and code snippets aimed at helping PeopleSoft customers make the most of their PeopleSoft system.  In addition to their blog, the GreyHeller team conducts and records weekly webinars that demonstrate latest PeopleTools features and Tips and techniques.  Recordings of these webinars can be accessed here.Visit GreyHeller’s web site for more information on the company and its work.

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  • Antenna Aligner Part 3: Kaspersky

    - by Chris George
    Quick one today. Since starting this project, I've been encountering times where Nomad fails to build my app. It would then take repeated attempts at building to then see a build go through successfully. Rob, who works on Nomad at Red Gate, investigated this and it showed that certain parts of the message required to trigger the 'cloud build' were not getting through to the Nomad app, causing the HTTP connection to stall until timeout. After much scratching heads, it turns out that the Kaspersky Internet Security system I have installed on my laptop at home, was being very aggressive and was causing the problem. Perhaps it's trying to protect me from myself? Anyway, we came up with an interim solution why the Nomad guys investigate with Kaspersky by setting Visual Studio to be a trusted application with the Kaspersky settings and setting it to not scan network traffic. Hey presto! This worked and I have not had a single build problem since (other than losing internet connection, or that embarrassing moment when you blame everyone else then realise you've accidentally switched off your wireless on the laptop).

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  • Secure Coding Practices in .NET

    - by SoftwareSecurity
    Thanks to everyone who helped pack the room at the Fox Valley Day of .NET.   This presentation was designed to help developers understand why secure coding is important, what areas to focus on and additional resources.  You can find the slides here. Remember to understand what you are really trying to protect within your application.  This needs to be a conversation between the application owner, developer and architect.  Understand what data (or Asset) needs to be protected.  This could be passwords, credit cards, Social Security Numbers.   This also may be business specific information like business confidential data etc.  Performing a Risk and Privacy Assessment & Threat Model on your applications even in a small way can help you organize this process. These are the areas to pay attention to when coding: Authentication & Authorization Logging & Auditing Event Handling Session and State Management Encryption Links requested Slides Books The Security Development Lifecycle: SDL: A Process for Developing Demonstrably More Secure Software Threat Modeling Writing Secure Code The Web Application Hackers Handbook  Secure Programming with Static Analysis   Other Resources: OWASP OWASP Top 10 OWASP WebScarab OWASP WebGoat Internet Storm Center Web Application Security Consortium Events: OWASP AppSec 2011 in Minneapolis

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  • Oracle Linux Tips and Tricks: Using SSH

    - by Robert Chase
    Out of all of the utilities available to systems administrators ssh is probably the most useful of them all. Not only does it allow you to log into systems securely, but it can also be used to copy files, tunnel IP traffic and run remote commands on distant servers. It’s truly the Swiss army knife of systems administration. Secure Shell, also known as ssh, was developed in 1995 by Tau Ylonen after the University of Technology in Finland suffered a password sniffing attack. Back then it was common to use tools like rcp, rsh, ftp and telnet to connect to systems and move files across the network. The main problem with these tools is they provide no security and transmitted data in plain text including sensitive login credentials. SSH provides this security by encrypting all traffic transmitted over the wire to protect from password sniffing attacks. One of the more common use cases involving SSH is found when using scp. Secure Copy (scp) transmits data between hosts using SSH and allows you to easily copy all types of files. The syntax for the scp command is: scp /pathlocal/filenamelocal remoteuser@remotehost:/pathremote/filenameremote In the following simple example, I move a file named myfile from the system test1 to the system test2. I am prompted to provide valid user credentials for the remote host before the transfer will proceed.  If I were only using ftp, this information would be unencrypted as it went across the wire.  However, because scp uses SSH, my user credentials and the file and its contents are confidential and remain secure throughout the transfer.  [user1@test1 ~]# scp /home/user1/myfile user1@test2:/home/user1user1@test2's password: myfile                                    100%    0     0.0KB/s   00:00 You can also use ssh to send network traffic and utilize the encryption built into ssh to protect traffic over the wire. This is known as an ssh tunnel. In order to utilize this feature, the server that you intend to connect to (the remote system) must have TCP forwarding enabled within the sshd configuraton. To enable TCP forwarding on the remote system, make sure AllowTCPForwarding is set to yes and enabled in the /etc/ssh/sshd_conf file: AllowTcpForwarding yes Once you have this configured, you can connect to the server and setup a local port which you can direct traffic to that will go over the secure tunnel. The following command will setup a tunnel on port 8989 on your local system. You can then redirect a web browser to use this local port, allowing the traffic to go through the encrypted tunnel to the remote system. It is important to select a local port that is not being used by a service and is not restricted by firewall rules.  In the following example the -D specifies a local dynamic application level port forwarding and the -N specifies not to execute a remote command.   ssh –D 8989 [email protected] -N You can also forward specific ports on both the local and remote host. The following example will setup a port forward on port 8080 and forward it to port 80 on the remote machine. ssh -L 8080:farwebserver.com:80 [email protected] You can even run remote commands via ssh which is quite useful for scripting or remote system administration tasks. The following example shows how to  log in remotely and execute the command ls –la in the home directory of the machine. Because ssh encrypts the traffic, the login credentials and output of the command are completely protected while they travel over the wire. [rchase@test1 ~]$ ssh rchase@test2 'ls -la'rchase@test2's password: total 24drwx------  2 rchase rchase 4096 Sep  6 15:17 .drwxr-xr-x. 3 root   root   4096 Sep  6 15:16 ..-rw-------  1 rchase rchase   12 Sep  6 15:17 .bash_history-rw-r--r--  1 rchase rchase   18 Dec 20  2012 .bash_logout-rw-r--r--  1 rchase rchase  176 Dec 20  2012 .bash_profile-rw-r--r--  1 rchase rchase  124 Dec 20  2012 .bashrc You can execute any command contained in the quotations marks as long as you have permission with the user account that you are using to log in. This can be very powerful and useful for collecting information for reports, remote controlling systems and performing systems administration tasks using shell scripts. To make your shell scripts even more useful and to automate logins you can use ssh keys for running commands remotely and securely without the need to enter a password. You can accomplish this with key based authentication. The first step in setting up key based authentication is to generate a public key for the system that you wish to log in from. In the following example you are generating a ssh key on a test system. In case you are wondering, this key was generated on a test VM that was destroyed after this article. [rchase@test1 .ssh]$ ssh-keygen -t rsaGenerating public/private rsa key pair.Enter file in which to save the key (/home/rchase/.ssh/id_rsa): Enter passphrase (empty for no passphrase): Enter same passphrase again: Your identification has been saved in /home/rchase/.ssh/id_rsa.Your public key has been saved in /home/rchase/.ssh/id_rsa.pub.The key fingerprint is:7a:8e:86:ef:59:70:ef:43:b7:ee:33:03:6e:6f:69:e8 rchase@test1The key's randomart image is:+--[ RSA 2048]----+|                 ||  . .            ||   o .           ||    . o o        ||   o o oS+       ||  +   o.= =      ||   o ..o.+ =     ||    . .+. =      ||     ...Eo       |+-----------------+ Now that you have the key generated on the local system you should to copy it to the target server into a temporary location. The user’s home directory is fine for this. [rchase@test1 .ssh]$ scp id_rsa.pub rchase@test2:/home/rchaserchase@test2's password: id_rsa.pub                  Now that the file has been copied to the server, you need to append it to the authorized_keys file. This should be appended to the end of the file in the event that there are other authorized keys on the system. [rchase@test2 ~]$ cat id_rsa.pub >> .ssh/authorized_keys Once the process is complete you are ready to login. Since you are using key based authentication you are not prompted for a password when logging into the system.   [rchase@test1 ~]$ ssh test2Last login: Fri Sep  6 17:42:02 2013 from test1 This makes it much easier to run remote commands. Here’s an example of the remote command from earlier. With no password it’s almost as if the command ran locally. [rchase@test1 ~]$ ssh test2 'ls -la'total 32drwx------  3 rchase rchase 4096 Sep  6 17:40 .drwxr-xr-x. 3 root   root   4096 Sep  6 15:16 ..-rw-------  1 rchase rchase   12 Sep  6 15:17 .bash_history-rw-r--r--  1 rchase rchase   18 Dec 20  2012 .bash_logout-rw-r--r--  1 rchase rchase  176 Dec 20  2012 .bash_profile-rw-r--r--  1 rchase rchase  124 Dec 20  2012 .bashrc As a security consideration it's important to note the permissions of .ssh and the authorized_keys file.  .ssh should be 700 and authorized_keys should be set to 600.  This prevents unauthorized access to ssh keys from other users on the system.   An even easier way to move keys back and forth is to use ssh-copy-id. Instead of copying the file and appending it manually to the authorized_keys file, ssh-copy-id does both steps at once for you.  Here’s an example of moving the same key using ssh-copy-id.The –i in the example is so that we can specify the path to the id file, which in this case is /home/rchase/.ssh/id_rsa.pub [rchase@test1]$ ssh-copy-id -i /home/rchase/.ssh/id_rsa.pub rchase@test2 One of the last tips that I will cover is the ssh config file. By using the ssh config file you can setup host aliases to make logins to hosts with odd ports or long hostnames much easier and simpler to remember. Here’s an example entry in our .ssh/config file. Host dev1 Hostname somereallylonghostname.somereallylongdomain.com Port 28372 User somereallylongusername12345678 Let’s compare the login process between the two. Which would you want to type and remember? ssh somereallylongusername12345678@ somereallylonghostname.somereallylongdomain.com –p 28372 ssh dev1 I hope you find these tips useful.  There are a number of tools used by system administrators to streamline processes and simplify workflows and whether you are new to Linux or a longtime user, I'm sure you will agree that SSH offers useful features that can be used every day.  Send me your comments and let us know the ways you  use SSH with Linux.  If you have other tools you would like to see covered in a similar post, send in your suggestions.

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  • JavaOne Latin America Sessions

    - by Tori Wieldt
    The stars of Java are gathering in São Paulo next week. Here are just a few of the outstanding sessions you can attend at JavaOne Latin America: “Designing Java EE Applications in the Age of CDI” Michel Graciano, Michael Santos “Don’t Get Hacked! Tips and Tricks for Securing Your Java EE Web Application” Fabiane Nardon, Fernando Babadopulos “Java and Security Programming” Juan Carlos Herrera “Java Craftsmanship: Lessons Learned on How to Produce Truly Beautiful Java Code” Edson Yanaga “Internet of Things with Real Things: Java + Things – API + Raspberry PI + Toys!” Vinicius Senger “OAuth 101: How to Protect Your Resources in a Web-Connected Environment” Mauricio Leal “Approaching Pure REST in Java: HATEOAS and HTTP Tuning” Eder Ignatowicz “Open Data in Politics: Using Java to Follow Your Candidate” Bruno Gualda, Thiago Galbiatti Vespa "Java EE 7 Platform: More Productivity and Integrated HTML" Arun Gupta  Go to the JavaOne site for a complete list of sessions. JavaOne Latin America will in São Paulo, 4-6 December 2012 at the Transamerica Expo Center. Register by 3 December and Save R$ 300,00! Para mais informações ou inscrição ligue para (11) 2875-4163. 

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  • How do I trust an off site application

    - by Pieter
    I need to implement something similar to a license server. This will have to be installed off site at the customers' location and needs to communicate with other applications at the customers' site (the applications that use the licenses) and an application running in our hosting center (for reporting and getting license information). My question is how to set this up in a way I can trust that: The license server is really our application and not something that just simulates it; and There is no "man in the middle" (i.e. a proxy or something that alters the traffic). The first thing I thought of was to use with client certificates and that would solve at least 2. However, what I'm worried about is that someone just decompiles (this is build in .NET) the license server, alters some logic and recompiles it. This would be hard to detect from both connecting applications. This doesn't have to be absolutely secure since we have a limited number of customers whom we have a trust relationship with. However, I do want to make it more difficult than a simple decompile/recompile of the license server. I primarily want to protect against an employee or nephew of the boss trying to be smart.

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  • Best of OTN - Week of November 4th

    - by CassandraClark-OTN
    It was another exciting week at OTN!  Lots of GREAT content to share.  If you had a favorite that you don't see listed let us know in the comment section below.  Java Community - JavaOne Sessions Online - We've posted 60 of the JavaOne sessions online, and we'll be rolling out more sessions every few weeks. This content is free, courtesy of Oracle.NetBeans 7.4 Released  - NetBeans 7.4 features HTML5 integration for Java EE and PHP development; support for Apache Cordova and JDK 8 preview features; enhancements to Maven, C/C++, and more.vJUG: Worldwide Virtual JUG Created - London Java Community leader and technical evangelist Simon Maple has created a Meetup called vJUG, with aim toward connecting Java Developers in the virtual world.Tori Wieldt, Java Community Manager Friday Funny: This is what REALLY happens when you give someone your business card ow.ly/q6aKUArchitect Community - Don't forget to register for the free Virtual Developer Day - Harnessing the Power of Oracle WebLogic and Oracle Coherence.  December 3rd, 2013 - Two great tracks, Design & Develop and Build, Deploy & Manage.   Why wait, register now!  Multi-Factor Authentication in Oracle WebLogic - Shailesh K. Mishra - Really good technical article on using multi-factor authentication to protect web applications deployed on Oracle WebLogic.Coherence*Web: Sharing an httpSessions Among Applications in Different Oracle WebLogic Clusters - Jordi VillenaUnderstanding when and how to select session attributes that must be stored in the local storage of the Oracle WebLogic instances and which should be leveraged to an Oracle Coherence distributed cache.  Bob Rhubart, Architect Community Manager Friday Funny - "Be yourself, everyone else is already taken." Oscar Wilde (October 16, 1854 - November 30, 1900) Irish writer and poet.

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  • PHP safe_mode is a pain, looking for advice (Ubuntu 12.04 server, public webserver)

    - by user73279
    Maybe askUbuntu isn't the right forum or I haven't provided the right search query but I haven't seen anything in my searching of askUbuntu on PHP safe_mode. I get lots of Windows Safe Mode and Ubuntu Safe Mode results but not PHP safe_mode. So I keep running into one issue after another regarding PHP safe_mode. (I write a lot of my own PHP code for various site maintenance tools and such.) I know safe_mode is going away in the next version of PHP but I still see a fair amount of advice recommending that you leave it enabled. I've recently consolidated from 3 servers down to 1 and at least one of those old servers had safe_mode disabled without any issues. (The lack of issues may have simply been a matter of good luck.) None of the previous 3 gave me this much trouble so I'm guessing so additional php.ini/PHP safe_mode setting was turned on for the new server. I primarily run WordPress for my websites with a few MediaWiki sites sprinkled in. And I am currently running into an issue using WordPress's auto update feature as it doesn't seem to be able to use fopen. WordPress is not relaying the actual error message to me but since I was just able to update the plugins I'm using this is a safe_mode problem. I've had a lot of safe_mode issues since consolidating to this new server. Long story short, the advice I'd seen to use safe_mode was all at least 2 years old. Do I really need it? If I disable PHP safe_mode are there a good set of security measures I should implement - i.e. chmod 640 /var/www/..., add this to your .htaccess, etc - to protect my server/sites? Thanks

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  • Sponsored Giveaway: Free Copies of WinX DVD Copy Pro for All How-To Geek Readers

    - by The Geek
    Have you ever wanted to make a backup of a DVD, or even rip it to an ISO file to use on your computer without the original optical disc? You can use WinX DVD Copy Pro to make this happen, and we’ve got a giveaway for all HTG readers. To get your free copy, just click through the following link to download and get the license code, as long as you download it by December 20th. In addition, an iPhone / iPad Video Software Pack will be presented as the second round gift from December 21st to January 2nd, 2013. For Windows users: http://www.winxdvd.com/giveaway/ WinX DVD Copy Pro has many features, including this list, which we copied straight from their site: Supports latest released DVDs. Protect your DVD disc from damage. Copy DVD to DVD, ISO image, etc. 9 advanced DVD backup schemes. Support Disney’s Fake, scratched DVDs and Sony ARccOS bad sector. Secure Yourself by Using Two-Step Verification on These 16 Web Services How to Fix a Stuck Pixel on an LCD Monitor How to Factory Reset Your Android Phone or Tablet When It Won’t Boot

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