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• What’s New for Oracle Commerce? Executive QA with John Andrews, VP Product Management, Oracle Commerce

  - by Katrina Gosek

  Oracle Commerce was for the fifth time positioned as a leader by Gartner in the Magic Quadrant for E-Commerce. This inspired me to sit down with Oracle Commerce VP of Product Management, John Andrews to get his perspective on what continues to make Oracle a leader in the industry and what’s new for Oracle Commerce in 2013. Q: Why do you believe Oracle Commerce continues to be a leader in the industry? John: Oracle has a great acquisition strategy – it brings best-of-breed technologies into the product fold and then continues to grow and innovate them. This is particularly true with products unified into the Oracle Commerce brand. Oracle acquired ATG in late 2010 – and then Endeca in late 2011. This means that under the hood of Oracle Commerce you have market-leading technologies for cross-channel commerce and customer experience, both designed and developed in direct response to the unique challenges online businesses face. And we continue to innovate on capabilities core to what our customers need to be successful – contextual and personalized experience delivery, merchant-inspired tools, and architecture for performance and scalability. Q: It’s not a slow moving industry. What are you doing to keep the pace of innovation at Oracle Commerce? John: Oracle owes our customers the most innovative commerce capabilities. By unifying the core components of ATG and Endeca we are delivering on this promise. Oracle Commerce is continuing to innovate and redefine how commerce is done and in a way that drive business results and keeps customers coming back for experiences tailored just for them. Our January and May 2013 releases not only marked the seventh significant releases for the solution since the acquisitions of ATG and Endeca, we also continue to demonstrate rapid and significant progress on the unification of commerce and customer experience capabilities of the two commerce technologies. Q: Can you tell us what was notable about these latest releases under the Oracle Commerce umbrella? John: Specifically, our latest product innovations give businesses selling online the ability to get to market faster with more personalized commerce experiences in the following ways: Mobile: the latest Commerce Reference Application in this release offers a wider range of examples for online businesses to leverage for iOS development and specifically new iPad reference capabilities. This release marks the first release of the iOS Universal application that serves both the iPhone and iPad devices from a single download or binary. Business users can now drive page content management and layout of search results and category pages, as well as create additional storefront elements such as categories, facets / dimensions, and breadcrumbs through Experience Manager tools. Cross-Channel Commerce: key commerce platform capabilities have been added to support cross-channel commerce, including an expanded inventory model to maintain inventory for stores, pickup in stores and Web-based returns. Online businesses with in-store operations can now offer advanced shipping options on the web and make returns and exchange logic easily available on the web. Multi-Site Capabilities: significant enhancements to the Commerce Platform multi-site architecture that allows business users to quickly launch and manage multiple sites on the same cluster and share data, carts, and other components. First introduced in 2010, with this latest release business users can now partition or share customer profiles, control users’ site-based access, and manage personalization assets using site groups. Internationalization: continued language support and enhancements for business user tools as well and search and navigation. Guided Search now supports 35 total languages with 11 new languages (including Danish, Arabic, Norwegian, Serbian Cyrillic) added in this release. Commerce Platform tools now include localized support for 17 locales with 4 new languages (Danish, Portuguese (European), Finnish, and Thai). No development or customization is required in order for business users to use the applications in any of these supported languages. Business Tool Experience: valuable new Commerce Merchandising features include a new workflow for making emergency changes quickly and increased visibility into promotions rules and qualifications in preview mode. Oracle Commerce business tools continue to become more and more feature rich to provide intuitive, easy- to-use (yet powerful) capabilities to allow business users to manage content and the shopping experience. Commerce & Experience Unification: demonstrable unification of commerce and customer experience capabilities include – productized cartridges that provide supported integration between the Commerce Platform and Experience Management tools, cross-channel returns, Oracle Service Cloud integration, and integrated iPad application. The mission guiding our product development is to deliver differentiated, personalized user experiences across any device in a contextual manner – and to give the business the best tools to tune and optimize those user experiences to meet their business objectives. We also need to do this in a way that makes it operationally efficient for the business, keeping the overall total cost of ownership low – yet also allows the business to expand, whether it be to new business models, geographies or brands. To learn more about the latest Oracle Commerce releases and mission, visit the links below: • Hear more from John about the Oracle Commerce mission • Hear from Oracle Commerce customers • Documentation on the new releases • Listen to the Oracle ATG Commerce 10.2 Webcast • Listen to the Oracle Endeca Commerce 3.1.2 Webcast

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• Book Review: Oracle ADF Real World Developer’s Guide

  - by Frank Nimphius

  Recently PACKT Publishing published "Oracle ADF Real World Developer’s Guide" by Jobinesh Purushothaman, a product manager in our team. Though already the sixth book dedicated to Oracle ADF, it has a lot of great information in it that none of the previous books covered, making it a safe buy even for those who own the other books published by Oracle Press (McGrwHill) and PACKT Publishing. More than the half of the "Oracle ADF Real World Developer’s Guide" book is dedicated to Oracle ADF Business Components in a depth and clarity that allows you to feel the expertise that Jobinesh gained in this area. If you enjoy Jobinesh blog (http://jobinesh.blogspot.co.uk/) about Oracle ADF, then, no matter what expert you are in Oracle ADF, this book makes you happy as it provides you with detail information you always wished to have. If you are new to Oracle ADF, then this book alone doesn't get you flying, but, if you have some Java background, accelerates your learning big, big, big times. Chapter 1 is an introduction to Oracle ADF and not only explains the layers but also how it compares to plain Java EE solutions (page 13). If you are new to Oracle JDeveloper and ADF, then at the end of this chapter you know how to start JDeveloper and begin your ADF development Chapter 2 starts with what Jobinesh really is good at: ADF Business Components. In this chapter you learn about the architecture ingredients of ADF Business Components: View Objects, View Links, Associations, Entities, Row Sets, Query Collections and Application Modules. This chapter also provides a introduction to ADFBC SDO services, as well as sequence diagrams for what happens when you execute queries or commit updates. Chapter 3 is dedicated to entity objects and  is one of many chapters in this book you will enjoy and never want to miss. Jobinesh explains the artifacts that make up an entity object, how to work with entities and resource bundles, and many advanced topics, including inheritance, change history tracking, custom properties, validation and cursor handling.  Chapter 4 - you guessed it - is all about View objects. Comparable to entities, you learn about the XM files and classes that make a view object, as well as how to define and work with queries. List-of-values, inheritance, polymorphism, bind variables and data filtering are interesting - and important topics that follow. Again the chapter provides helpful sequence diagrams for you to understand what happens internally within a view object. Chapter 5 focuses on advanced view object and entity object topics, like lifecycle callback methods and when you want to override them. This chapter is a good digest of Jobinesh's blog entries (which most ADF developers have in their bookmark list). Really worth reading ! Chapter 6 then is bout Application Modules. Beside of what application modules are, this chapter covers important topics like properties, passivation, activation, application module pooling, how and where to write custom logic. In addition you learn about the AM lifecycle and request sequence. Chapter 7 is about the ADF binding layer. If you are new to Oracle ADF and got lost in the more advanced ADF Business Components chapters, then this chapter is where you get back into the game. In very easy terms, Jobinesh explains what the ADF binding is, how it fits into the JSF request lifecycle and what are the metadata file involved. Chapter 8 then goes into building data bound web user interfaces. In this chapter you get the basics of JavaServer Faces (e.g. managed beans) and learn about the interaction between the JSF UI and the ADF binding layer. Later this chapter provides advanced solutions for working with tree components and list of values. Chapter 9 introduces bounded task flows and ADF controller. This is a chapter you want to read if you are new to ADF of have started. Experts don't find anything new here, which doesn't mean that it is not worth reading it (I for example, enjoyed the controller talk very much) Chapter 10 is an advanced coverage of bounded task flow and talks about contextual events  Chapter 11 is another highlight and explains error handling, trains, transactions and more. I can only recommend you read this chapter. I am aware of many documents that cover exception handling in Oracle ADF (and my Oracle Magazine article for January/February 2013 does the same), but none that covers it in such a great depth. Chapter 12 covers ADF best practices, which is a great round-up of all the tips provided in this book (without Jobinesh to repeat himself). Its all cool stuff that helps you with your ADF projects. In summary, "Oracle ADF Real World Developer’s Guide" by Jobinesh Purushothaman is a great book and addition for all Oracle ADF developers and those who want to become one. Frank

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• Guest Post: Christian Finn: Is Facebook About to Become a Victim of its Own Success?

  - by Michael Snow

  12.00 Print 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Cambria; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Since we have a number of new members of the WebCenter Evangelist team - I thought it would be appropriate to close the week with the newest hire and leader of the global WebCenter Evangelists, Christian Finn, who has just joined the Red team after many years with the small technology company up in Redmond, WA. He gave an intro to himself in an earlier post this morning but his post below is a great example of how customer engagement takes on a life of its own in our global online connected and social digital ecosystem. Is Facebook About to Become a Victim of its Own Success? What if I told you that your brand could advertise so successfully, you wouldn’t have to pay for the ads? A recent campaign by Ford Motor Company for the Ford Focus featuring Doug the spokespuppet (I am not making this up) did just that—and it raises some interesting issues for marketers and social media alike in the brave new world of customer engagement that is the Social Web. Allow me to elaborate. An article in the Wall Street Journal last week—“Big Brands Like Facebook, But They Don’t Like to Pay” tells the story of Ford’s recently concluded online campaign for the 2012 Ford Focus. (Ford, by the way, under the leadership of people such as Scott Monty, has been a pioneer of effective social campaigns.) The centerpiece of the campaign was the aforementioned Doug, who appeared as a character on Facebook in videos and via chat. (If you are not familiar with Doug, you can see him in action here, and read the WSJ story here.) You may be thinking puppet ads are a sign of Internet Bubble 2.0 and want to stop now, but bear with me. The Journal reported that Ford spent about $95M on its overall Ford Focus campaign, with TV accounting for over $60M of that spend. The Internet buy for the campaign was just over $10M, which included ad buys to drive traffic to Facebook for people to meet and ‘Like’ Doug and some amount on Facebook ads, too, to promote Doug and by extension, the Ford Focus. So far, a fairly straightforward consumer marketing story in the Internet Era. Yet here’s the curious thing: once Doug reached 10,000 fans on Facebook, Ford stopped paying for Facebook ads. Doug had gone viral with people sharing his videos with one another; once critical mass was reached there was no need to buy more ads on Facebook. Doug went on to be Liked by over 43,000 people, and 61% of his fans said they would be more likely to consider buying a Focus. According to the article, Ford says Focus sales are up this year—and increasing sales is every marketer’s goal. And so in effect, Ford found its Facebook campaign so successful that it could stop paying for it, instead letting its target consumers communicate its messages for fun—and for free. Not only did they get a 3X increase in fans beyond their paid campaign, they had thousands of customers sharing their messages in video form for months. Since free advertising is the Holy Grail of marketing both old and new-- and it appears social networks have an advantage in generating that buzz—it seems reasonable to ask: what would happen to brands’ advertising strategies—and the media they use to engage customers, if this success were repeated at scale? It seems logical to conclude that, at least initially, more ad dollars would be spent with social networks like Facebook as brands attempt to replicate Ford’s success. Certainly Facebook ad revenues are on the rise—eMarketer expects Facebook’s ad revenues to quintuple by 2012 compared with 2009 levels, to nearly 2.9B. That’s bad news for TV and the already battered print media and good news for Facebook. But perhaps not so over the longer run. With TV buys, you have to keep paying to generate impressions. If Doug the spokespuppet is any guide, however, that may not be true for social media campaigns. After an initial outlay, if a social campaign takes off, the audience will generate more impressions on its own. Thus a social medium like Facebook could be the victim of its own success when it comes to ad revenue. It may be there is an inherent limiting factor in the ad spend they can capture, as exemplified by Ford’s experience with Dough and the Focus. And brands may spend much less overall on advertising, with as good or better results, than they ever have in the past. How will these trends evolve? Can brands create social campaigns that repeat Ford’s formula for the Focus with effective results? Can social networks find ways to capture more spend and overcome their potential tendency to make further spend unnecessary? And will consumers become tired and insulated from social campaigns, much as they have to traditional advertising channels? These are the questions CMOs and Facebook execs alike will be asking themselves in the brave new world of customer engagement. As always, your thoughts and comments are most welcome.

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• New .NET Library for Accessing the Survey Monkey API

  - by Ben Emmett

  I’ve used Survey Monkey’s API for a while, and though it’s pretty powerful, there’s a lot of boilerplate each time it’s used in a new project, and the json it returns needs a bunch of processing to be able to use the raw information. So I’ve finally got around to releasing a .NET library you can use to consume the API more easily. The main advantages are: Only ever deal with strongly-typed .NET objects, making everything much more robust and a lot faster to get going Automatically handles things like rate-limiting and paging through results Uses combinations of endpoints to get all relevant data for you, and processes raw response data to map responses to questions To start, either install it using NuGet with PM> Install-Package SurveyMonkeyApi (easier option), or grab the source from https://github.com/bcemmett/SurveyMonkeyApi if you prefer to build it yourself. You’ll also need to have signed up for a developer account with Survey Monkey, and have both your API key and an OAuth token. A simple usage would be something like: string apiKey = "KEY"; string token = "TOKEN"; var sm = new SurveyMonkeyApi(apiKey, token); List<Survey> surveys = sm.GetSurveyList(); The surveys object is now a list of surveys with all the information available from the /surveys/get_survey_list API endpoint, including the title, id, date it was created and last modified, language, number of questions / responses, and relevant urls. If there are more than 1000 surveys in your account, the library pages through the results for you, making multiple requests to get a complete list of surveys. All the filtering available in the API can be controlled using .NET objects. For example you might only want surveys created in the last year and containing “pineapple” in the title: var settings = new GetSurveyListSettings { Title = "pineapple", StartDate = DateTime.Now.AddYears(-1) }; List<Survey> surveys = sm.GetSurveyList(settings); By default, whenever optional fields can be requested with a response, they will all be fetched for you. You can change this behaviour if for some reason you explicitly don’t want the information, using var settings = new GetSurveyListSettings { OptionalData = new GetSurveyListSettingsOptionalData { DateCreated = false, AnalysisUrl = false } }; Survey Monkey’s 7 read-only endpoints are supported, and the other 4 which make modifications to data might be supported in the future. The endpoints are: Endpoint Method Object returned /surveys/get_survey_list GetSurveyList() List<Survey> /surveys/get_survey_details GetSurveyDetails() Survey /surveys/get_collector_list GetCollectorList() List<Collector> /surveys/get_respondent_list GetRespondentList() List<Respondent> /surveys/get_responses GetResponses() List<Response> /surveys/get_response_counts GetResponseCounts() Collector /user/get_user_details GetUserDetails() UserDetails /batch/create_flow Not supported Not supported /batch/send_flow Not supported Not supported /templates/get_template_list Not supported Not supported /collectors/create_collector Not supported Not supported The hierarchy of objects the library can return is Survey List<Page> List<Question> QuestionType List<Answer> List<Item> List<Collector> List<Response> Respondent List<ResponseQuestion> List<ResponseAnswer> Each of these classes has properties which map directly to the names of properties returned by the API itself (though using PascalCasing which is more natural for .NET, rather than the snake_casing used by SurveyMonkey). For most users, Survey Monkey imposes a rate limit of 2 requests per second, so by default the library leaves at least 500ms between requests. You can request higher limits from them, so if you want to change the delay between requests just use a different constructor: var sm = new SurveyMonkeyApi(apiKey, token, 200); //200ms delay = 5 reqs per sec There’s a separate cap of 1000 requests per day for each API key, which the library doesn’t currently enforce, so if you think you’ll be in danger of exceeding that you’ll need to handle it yourself for now.  To help, you can see how many requests the current instance of the SurveyMonkeyApi object has made by reading its RequestsMade property. If the library encounters any errors, including communicating with the API, it will throw a SurveyMonkeyException, so be sure to handle that sensibly any time you use it to make calls. Finally, if you have a survey (or list of surveys) obtained using GetSurveyList(), the library can automatically fill in all available information using sm.FillMissingSurveyInformation(surveys); For each survey in the list, it uses the other endpoints to fill in the missing information about the survey’s question structure, respondents, and responses. This results in at least 5 API calls being made per survey, so be careful before passing it a large list. It also joins up the raw response information to the survey’s question structure, so that for each question in a respondent’s set of replies, you can access a ProcessedAnswer object. For example, a response to a dropdown question (from the /surveys/get_responses endpoint) might be represented in json as { "answers": [ { "row": "9384627365", } ], "question_id": "615487516" } Separately, the question’s structure (from the /surveys/get_survey_details endpoint) might have several possible answers, one of which might look like { "text": "Fourth item in dropdown list", "visible": true, "position": 4, "type": "row", "answer_id": "9384627365" } The library understands how this mapping works, and uses that to give you the following ProcessedAnswer object, which first describes the family and type of question, and secondly gives you the respondent’s answers as they relate to the question. Survey Monkey has many different question types, with 11 distinct data structures, each of which are supported by the library. If you have suggestions or spot any bugs, let me know in the comments, or even better submit a pull request .

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• Help Protect Your Children with the CEOP Enhanced Internet Explorer 8

  - by Asian Angel

  Do you want to make Internet Explorer safer and more helpful for you and family? Then join us as we look at the CEOP (Child Exploitation and Online Protection Centre) enhanced version of Internet Explorer 8. Setting CEOP Up We chose to install the whole CEOP pack in order to have access to complete set of CEOP Tools. The install process will be comprised of two parts…it will begin with CEOP branded windows showing the components being installed… Note: The components can be downloaded separately for those who only want certain CEOP components added to their browser. Then it will move to the traditional Microsoft Internet Explorer 8 install windows. One thing that we did notice is that here you will be told that you will need to restart your computer but in other windows a log off/log on process is mentioned. Just to make certain that everything goes smoothly we recommend restarting your computer when the installation process is complete. In the EULA section you can see the versions of Windows that the CEOP Pack works with. Once you get past the traditional Microsoft install windows you will be dropped back into the CEOP branded windows. CEOP in Action After you have restarted your computer and opened Internet Explorer you will notice that your homepage has been changed. When it comes to your children that is not a bad thing in this instance. It will also give you an opportunity to look through the CEOP online resources. For the moment you may be wondering where everything is but do not worry. First you can find the two new search providers in the drop-down menu for your “Search Bar” and select a new default if desired. The second thing to look for are the new links that have been added to your “Favorites Menu”. These links can definitely be helpful for you and your family. The third part will require your “Favorites Bar” to be visible in order to see the “Click CEOP Button”. If you have not previously done so you will need to turn on subscribing for “Web Slices”. Click on “Yes” to finish the subscription process. Clicking on the “CEOP Button” again will show all kinds of new links to help provide information for you and your children. Notice that the top part is broken down into “topic categories” while the bottom part is set up for “age brackets”…very nice for helping you focus on the information that you want and/or need. Looking for information and help on a particular topic? Clicking on the “Cyberbullying Link” for example will open the following webpage with information about cyberbullying and a link to get help with the problem. Need something that is focused on your child’s age group? Clicking on the “8-10? Link” as an example opened this page. Want information that is focused on you? The “Parent? Link” leads to this page. The “topic categories & age brackets” make the CEOP Button a very helpful and “family friendly” addition to Internet Explorer. Perhaps you (or your child) want to conduct a search for something that is affecting your child. As you type in a “search term” both of the search providers will provide helpful suggestions for dealing with the problem. We felt that these were very nice suggestions in both instances here… Conclusion We have been able to give you a good peek at what the CEOP Tools can do but the best way to see how helpful it can be for you and your family is try it for yourself. Your children’s safety and happiness is worth it. Links Download the Internet Explorer CEOP Pack (link at bottom of webpage) Note: If you are interested in a singular component or only some use these links. Download the Click CEOP Button Download Search CEOP Download Internet Safety and Security Search Similar Articles Productive Geek Tips Mysticgeek Blog: A Look at Internet Explorer 8 Beta 1 on Windows XPWhen to Use Protect Tab vs Lock Tab in FirefoxMake Ctrl+Tab in Internet Explorer 7 Use Most Recent OrderRemove ISP Text or Corporate Branding from Internet Explorer Title BarQuick Hits: 11 Firefox Tab How-Tos TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Download Microsoft Office Help tab The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI

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• SanjayP&rsquo;s venture after Microsoft involves no Microsoft

  - by eddraper

  When I was at Microsoft, I always found Sanjay Parthasarathy to be a bright and passionate leader.  While he was a bit disconnected at times with what was really going on out in the trenches, I always thought he was true believer in what we in Developer Platform and Evangelism (DPE) were doing.  He got it.  He had started DPE and kicked a lot of doors down up in Redmond to make it happen.  Back in the early 2000s, battles over platform choices at large customers was trench warfare… bayonets and hand grenades at the P-Code level.  This model was not at all suited to Microsoft’s org structure at the time.  While there were plenty of people fully able to have competitive conversations around Windows Server, or AD, or Exchange, or the desktop, there weren’t many that could have deep technical conversations around Java vs .NET and the platform “stack” as a cohesive, unified unit of value.  This task fell to DPE. Sanjay ended up leaving Microsoft a number of months before me in 2009 and I remember thinking these exact words: “holy shit, SanjayP left Microsoft.”  When SanjayP left DPE years before that,  Sheila Gulati had stepped into his shoes and I thought we where starting to miss a beat.  Sheila had built an amazing business at Microsoft India, but I don’t recall being inspired by her as a leader.  SanjayP’s talks felt like the opening scene of “Patton” with George C. Scott pacing in front of the American flag.  Sheila was a voice on a con-call.  When she moved on in 2007, Walid Abu-Hadba was given the reigns.  Personally, I don’t ever recall even seeing his face.  I think I might recall hearing his voice on some con-calls, but for all intents and purposes he was invisible to me.  Perhaps this was the beginning of my carelessness around seeking “visibility.” Fast forward to Build 2011.  First off, we have no PDC – we have Build.  Microsoft had made an 11 year investment by this time in building an organization to make its technology relevant to developers.  One would think such an org would be in the driver’s seat of such an event, but we see Windows product group people on the podiums.  Watching, I could see the messaging unfold… but no story.  It was like the old days.  Demos and PowerPoints by team members building the tech, and in many cases VPs.  The ensuing confusion is almost legendary now.  Windows 8 was, and is, a pretty big deal… but who is telling the story – not just features and benefits, but the story around how it all fits together. Having been out of Microsoft for two years now, and looking in, I can only conclude that the “DPE of old” has at best been emasculated, and at worst been completely marginalized by internal politics, or perhaps the eternal march of the corporate entropy generator that resides at all large companies.  I don’t think this is a good thing for anyone. And now, back to Sanjay who is the father of Microsoft DPE… I noticed that he has moved back to India and is doing start-up work.  His current company Indix looks to be doing some interesting things with “big data” and here’s their stack: Nary a trace of anything Microsoft.  What could account for this?  I wonder….  Better availability of labor and expertise in India for this stack?  Donno, but even in India, leet R and Hadoop skills have to be hard to find. Technical superiority?  This, I sincerely doubt. This stack, with SanjayP’s name as CEO leaves me with an unsettling feeling.  If he did believe, he no longer does.  One doesn’t place bets with real money on things they don’t believe in.  Perhaps he never did believe, and was a corporate creature seeking to find a niche for himself after which he manipulated me and others.  Or perhaps… anger… be it passive aggression or an outright “in your face F*** you” to his former masters. I guess in the end, only he knows the true reason… But I have my theory...

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• Part 14: Execute a PowerShell script

  In the series the following parts have been published Part 1: Introduction Part 2: Add arguments and variables Part 3: Use more complex arguments Part 4: Create your own activity Part 5: Increase AssemblyVersion Part 6: Use custom type for an argument Part 7: How is the custom assembly found Part 8: Send information to the build log Part 9: Impersonate activities (run under other credentials) Part 10: Include Version Number in the Build Number Part 11: Speed up opening my build process template Part 12: How to debug my custom activities Part 13: Get control over the Build Output Part 14: Execute a PowerShell script Part 15: Fail a build based on the exit code of a console application With PowerShell you can add powerful scripting to your build to for example execute a deployment. If you want more information on PowerShell, please refer to http://technet.microsoft.com/en-us/library/aa973757.aspx For this example we will create a simple PowerShell script that prints “Hello world!”. To create the script, create a new text file and name it “HelloWorld.ps1”. Add to the contents of the script: Write-Host “Hello World!” To test the script do the following: Open the command prompt To run the script you must change the execution policy. To do this execute in the command prompt: powershell set-executionpolicy remotesigned Now go to the directory where you have saved the PowerShell script Execute the following command powershell .\HelloWorld.ps1 In this example I use a relative path, but when the path to the PowerShell script contains spaces, you need to change the syntax to powershell "& '<full path to script>' " for example: powershell "& ‘C:\sources\Build Customization\SolutionToBuild\PowerShell Scripts\HellloWorld.ps1’ " In this blog post, I create a new solution and that solution includes also this PowerShell script. I want to create an argument on the Build Process Template that holds the path to the PowerShell script. In the Build Process Template I will add an InvokeProcess activity to execute the PowerShell command. This InvokeProcess activity needs the location of the script as an argument for the PowerShell command. Since you don’t know the full path at the build server of this script, you can either specify in the argument the relative path of the script, but it is hard to find out what the relative path is. I prefer to specify the location of the script in source control and then convert that server path to a local path. To do this conversion you can use the ConvertWorkspaceItem activity. So to complete the task, open the Build Process Template CustomTemplate.xaml that we created in earlier parts, follow the following steps Add a new argument called “DeploymentScript” and set the appropriate settings in the metadata. See Part 2: Add arguments and variables  for more information. Scroll down beneath the TryCatch activity called “Try Compile, Test, and Associate Changesets and Work Items” Add a new If activity and set the condition to "Not String.IsNullOrEmpty(DeploymentScript)" to ensure it will only run when the argument is passed. Add in the Then branch of the If activity a new Sequence activity and rename it to “Start deployment” Click on the activity and add a new variable called DeploymentScriptFilename (scoped to the “Start deployment” Sequence Add a ConvertWorkspaceItem activity on the “Start deployment” Sequence Add a InvokeProcess activity beneath the ConvertWorkspaceItem activity in the “Start deployment” Sequence Click on the ConvertWorkspaceItem activity and change the properties DisplayName = Convert deployment script filename Input = DeploymentScript Result = DeploymentScriptFilename Workspace = Workspace Click on the InvokeProcess activity and change the properties Arguments = String.Format(" ""& '{0}' "" ", DeploymentScriptFilename) DisplayName = Execute deployment script FileName = "PowerShell" To see results from the powershell command drop a WriteBuildMessage activity on the "Handle Standard Output" and pass the stdOutput variable to the Message property. Do the same for a WriteBuildError activity on the "Handle Error Output" To publish it, check in the Build Process Template This leads to the following result We now go to the build definition that depends on the template and set the path of the deployment script to the server path to the HelloWorld.ps1. (If you want to see the result of the PowerShell script, change the Logging verbosity to Detailed or Diagnostic). Save and run the build. A lot of the deployment scripts you have will have some kind of arguments (like username / password or environment variables) that you want to define in the Build Definition. To make the PowerShell configurable, you can follow the following steps. Create a new script and give it the name "HelloWho.ps1". In the contents of the file add the following lines: param (         $person     ) $message = [System.String]::Format(“Hello {0}!", $person) Write-Host $message When you now run the script on the command prompt, you will see the following So lets change the Build Process Template to accept one parameter for the deployment script. You can of course make it configurable to add a for-loop that reads through a collection of parameters but that is out of scope of this blog post. Add a new Argument called DeploymentScriptParameter In the InvokeProcess activity where the PowerShell command is executed, modify the Arguments property to String.Format(" ""& '{0}' '{1}' "" ", DeploymentScriptFilename, DeploymentScriptParameter) Check in the Build Process Template Now modify the build definition and set the Parameter of the deployment to any value and run the build. You can download the full solution at BuildProcess.zip. It will include the sources of every part and will continue to evolve.

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• How to configure a zone cluster on Solaris Cluster 4.0

  - by JuergenS

  This is a short overview on how to configure a zone cluster on Solaris Cluster 4.0. This is a little bit different as in Solaris Cluster 3.2/3.3 because Solaris Cluster 4.0 is only running on Solaris 11. The name of the zone cluster must be unique throughout the global Solaris Cluster and must be configured on a global Solaris Cluster. Please read all the requirements for zone cluster in Solaris Cluster Software Installation Guide for SC4.0. For Solaris Cluster 3.2/3.3 please refer to my previous blog Configuration steps to create a zone cluster in Solaris Cluster 3.2/3.3. A. Configure the zone cluster into the already running global clusterCheck if zone cluster can be created # cluster show-netprops to change number of zone clusters use # cluster set-netprops -p num_zoneclusters=12 Note: 12 zone clusters is the default, values can be customized! Create config file (zc1config) for zone cluster setup e.g: Configure zone cluster # clzc configure -f zc1config zc1 Note: If not using the config file the configuration can also be done manually # clzc configure zc1 Check zone configuration # clzc export zc1 Verify zone cluster # clzc verify zc1 Note: The following message is a notice and comes up on several clzc commands Waiting for zone verify commands to complete on all the nodes of the zone cluster "zc1"... Install the zone cluster # clzc install zc1 Note: Monitor the consoles of the global zone to see how the install proceed! (The output is different on the nodes) It's very important that all global cluster nodes have installed the same set of ha-cluster packages! Boot the zone cluster # clzc boot zc1 Login into non-global-zones of zone cluster zc1 on all nodes and finish Solaris installation. # zlogin -C zc1 Check status of zone cluster # clzc status zc1 Login into non-global-zones of zone cluster zc1 and configure the shell environment for root (for PATH: /usr/cluster/bin, for MANPATH: /usr/cluster/man) # zlogin -C zc1 If using additional name service configure /etc/nsswitch.conf of zone cluster non-global zones. hosts: cluster files netmasks: cluster files Configure /etc/inet/hosts of the zone cluster zones Enter all the logical hosts of non-global zones B. Add resource groups and resources to zone cluster Create a resource group in zone cluster # clrg create -n <zone-hostname-node1>,<zone-hostname-node2> app-rg Note1: Use command # cluster status for zone cluster resource group overview. Note2: You can also run all commands for zone cluster in global cluster by adding the option -Z to the command. e.g: # clrg create -Z zc1 -n <zone-hostname-node1>,<zone-hostname-node2> app-rg Set up the logical host resource for zone cluster In the global zone do: # clzc configure zc1 clzc:zc1 add net clzc:zc1:net set address=<zone-logicalhost-ip> clzc:zc1:net end clzc:zc1 commit clzc:zc1 exit Note: Check that logical host is in /etc/hosts file In zone cluster do: # clrslh create -g app-rg -h <zone-logicalhost> <zone-logicalhost>-rs Set up storage resource for zone cluster Register HAStoragePlus # clrt register SUNW.HAStoragePlus Example1) ZFS storage pool In the global zone do: Configure zpool eg: # zpool create <zdata> mirror cXtXdX cXtXdX and # clzc configure zc1 clzc:zc1 add dataset clzc:zc1:dataset set name=zdata clzc:zc1:dataset end clzc:zc1 verify clzc:zc1 commit clzc:zc1 exit Check setup with # clzc show -v zc1 In the zone cluster do: # clrs create -g app-rg -t SUNW.HAStoragePlus -p zpools=zdata app-hasp-rs Example2) HA filesystem In the global zone do: Configure SVM diskset and SVM devices. and # clzc configure zc1 clzc:zc1 add fs clzc:zc1:fs set dir=/data clzc:zc1:fs set special=/dev/md/datads/dsk/d0 clzc:zc1:fs set raw=/dev/md/datads/rdsk/d0 clzc:zc1:fs set type=ufs clzc:zc1:fs add options [logging] clzc:zc1:fs end clzc:zc1 verify clzc:zc1 commit clzc:zc1 exit Check setup with # clzc show -v zc1 In the zone cluster do: # clrs create -g app-rg -t SUNW.HAStoragePlus -p FilesystemMountPoints=/data app-hasp-rs Example3) Global filesystem as loopback file system In the global zone configure global filesystem and it to /etc/vfstab on all global nodes e.g.: /dev/md/datads/dsk/d0 /dev/md/datads/dsk/d0 /global/fs ufs 2 yes global,logging and # clzc configure zc1 clzc:zc1 add fs clzc:zc1:fs set dir=/zone/fs (zc-lofs-mountpoint) clzc:zc1:fs set special=/global/fs (globalcluster-mountpoint) clzc:zc1:fs set type=lofs clzc:zc1:fs end clzc:zc1 verify clzc:zc1 commit clzc:zc1 exit Check setup with # clzc show -v zc1 In the zone cluster do: (Create scalable rg if not already done) # clrg create -p desired_primaries=2 -p maximum_primaries=2 app-scal-rg # clrs create -g app-scal-rg -t SUNW.HAStoragePlus -p FilesystemMountPoints=/zone/fs hasp-rs More details of adding storage available in the Installation Guide for zone cluster Switch resource group and resources online in the zone cluster # clrg online -eM app-rg # clrg online -eM app-scal-rg Test: Switch of the resource group in the zone cluster # clrg switch -n zonehost2 app-rg # clrg switch -n zonehost2 app-scal-rg Add supported dataservice to zone cluster Documentation for SC4.0 is available here Example output: Appendix: To delete a zone cluster do: # clrg delete -Z zc1 -F + Note: Zone cluster uninstall can only be done if all resource groups are removed in the zone cluster. The command 'clrg delete -F +' can be used in zone cluster to delete the resource groups recursively. # clzc halt zc1 # clzc uninstall zc1 Note: If clzc command is not successful to uninstall the zone, then run 'zoneadm -z zc1 uninstall -F' on the nodes where zc1 is configured # clzc delete zc1

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• Learn About Oracle’s Strategy for a Simple, Modern User Experience at OpenWorld 2012

  - by Applications User Experience

  By Kathy Miedema, Oracle Applications User Experience If you’re interested in what the best possible user experience looks like, you’ll want to hear what Oracle’s Applications User Experience team is planning for OpenWorld 2012, Sept. 30-Oct. 4 in San Francisco. This year, we will talk Fusion, Fusion, Fusion. We were among the first to show Oracle Fusion Applications in the last couple of years, and we’ll be showing it again this year so you can see what Oracle is planning for the next generation of enterprise applications. Attend our sessions to learn more about the user experience strategy in which Oracle is investing. Simplicity is the driving force behind the demos that we are unveiling now, which you can see at OpenWorld. We want to create opportunities for productivity and efficiency, and deliver enterprise data across devices to help you do your work in the way best suited to your job and needs, said Jeremy Ashley, Vice President, Oracle Applications User Experience. You can see the new look for Fusion Applications at a general session led by Ashley at 3:30 p.m. on Wednesday, Oct. 3. You’ll also have the chance to learn more about tailoring in Oracle Fusion Applications, and gain a new understanding of the investment in the user experience behind Fusion Applications at our sessions (see session information below). Inside the Oracle Applications User Experience team’s on-site lab at Oracle OpenWorld 2011. Head to the demogrounds to see new demos from the Applications User Experience team, including the new look for Fusion Applications and what we’re building for mobile platforms. Take a spin on our eye tracker, a very cool tool that we use to research the usability of a particular design. Visit the Usable Apps OpenWorld page to find out where our demopods will be located. We are also recruiting participants for our on-site lab, in which we gather feedback on new user experience designs, and taking reservations for a charter bus that will bring you to Oracle headquarters for a lab tour Thursday, Oct. 4, or Friday, Oct. 5. Tours leave at 10 a.m. and 1:45 p.m. from the Moscone Center in San Francisco. You’ll see more of our newest designs at the lab tour, and some of our research tools in action. Can’t participate in a customer feedback session or take a lab tour this time around? Visit Usable Apps to participate or book a tour another time. For more information on any OpenWorld sessions, check the content catalog – also available at www.oracle.com/openworld. For information on Applications User Experience (Apps UX) sessions and activities, go to the Usable Apps OpenWorld page. APPS UX OPENWORLD SESSIONS Oracle’s Roadmap to a Simple, Modern User Experience Presenter: Jeremy Ashley, Vice President Applications User Experience, Oracle; with Debra Lilley, Fujitsu Consulting; Basheer Khan, Innowave; and Edward Roske, InterRelSession ID: CON9467Date: Wednesday, Oct. 3 Time: 3:30 - 4:30 p.m.Location: Moscone West - 3002/3004 Jeremy Ashley Oracle Fusion Applications: Transforming Insight into Action Presenters: Killian Evers and Kristin Desmond, OracleSession ID: CON8718Date: Thursday, Oct. 4Time: 11:15 a.m. - 12:15 p.m.Location: Moscone West - 2008 “FRIENDS OF UX” OPENWORLD SESSIONS Sessions by the Oracle Usability Advisory Board (OUAB) members: Advances in Oracle Enterprise Governance, Risk, and Compliance Manager  Presenters: Koen Delaure, KPMG Advisory NV, and Oracle Usability Advisory Board member; Russell Stohr, Oracle Session ID: CON9389Date: Tuesday, Oct. 2Time: 1:15 - 2:15 p.m.Location: Palace Hotel - Concert Optimize Oracle E-Busines Suite Procure-to-Pay: Cut Inefficiences/Fraud with Oracle GRC Apps Presenters: Koen Delaure, KPMG Advisory NV, and Solveig Wagner, Seadrill Management AS, both Oracle Usability Advisory Board members; and Swarnali Bag, OracleSession ID: CON9401Date: Monday, Oct. 1Time: 12:15 - 1:15 p.m.Location: Intercontinental - Sutter Showcase of JD Edwards EnterpriseOne Mobility Presenters: Jon Wells, Westmoreland Coal Co., Oracle Usability Advisory Board member; Rob Mills and Liz Davson, Town of Oakville; Keith Sholes and Louise Farner, Oracle Session ID: CON9123Date: Tuesday, Oct. 2Time: 1:15 - 2:15 p.m.Location: InterContinental - Grand Ballroom B Sessions by the Fusion User Experience Adovcates (FXA) Usability and Features of Oracle Fusion Applications, Built upon Oracle Fusion Middleware Presenters: Debra Lilley, Fujitsu Consulting and Oracle Usability Advisory Board member; John King, King Training ResourcesSession ID: UGF10371Date: Sunday, Sept. 30Time: 11 a.m. - 11:45 a.m. Location: Moscone West – 2010 Ten Things to Love About Oracle Fusion Project Portfolio Management  Presenter: Floyd Teter, EiS TechnologiesSession ID: CON6021Date: Tuesday, Oct. 2Time: 10:15 - 11:15 a.m.Location: Moscone West – 2003

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• Formal Languages, Inductive Proofs &amp; Regular Expressions

  - by MarkPearl

  So I am slogging away at my UNISA stuff. I have just finished doing the initial once non stop read through the first 11 chapters of my COS 201 Textbook - “Introduction to Computer Theory 2nd Edition” by Daniel Cohen. It has been an interesting couple of days, with familiar concepts coming up as well as some new territory. In this posting I am going to cover the first couple of chapters of the book. Let start with Formal Languages… What exactly is a formal language? Pretty much a no duh question for me but still a good one to ask – a formal language is a language that is defined in a precise mathematical way. Does that mean that the English language is a formal language? I would say no – and my main motivation for this is that one can have an English sentence that is correct grammatically that is also ambiguous. For example the ambiguous sentence: "I once shot an elephant in my pyjamas.” For this and possibly many other reasons that I am unaware of, English is termed a “Natural Language”. So why the importance of formal languages in computer science? Again a no duh question in my mind… If we want computers to be effective and useful tools then we need them to be able to evaluate a series of commands in some form of language that when interpreted by the device no confusion will exist as to what we were requesting. Imagine the mayhem that would exist if a computer misinterpreted a command to print a document and instead decided to delete it. So what is a Formal Language made up of… For my study purposes a language is made up of a finite alphabet. For a formal language to exist there needs to be a specification on the language that will describe whether a string of characters has membership in the language or not. There are two basic ways to do this: By a “machine” that will recognize strings of the language (e.g. Finite Automata). By a rule that describes how strings of a language can be formed (e.g. Regular Expressions). When we use the phrase “string of characters”, we can also be referring to a “word”. What is an Inductive Proof? So I am not to far into my textbook and of course it starts referring to proofs and different types. I have had to go through several different approaches of proofs in the past, but I can never remember their formal names , so when I saw “inductive proof” I thought to myself – what the heck is that? Google to the rescue… An inductive proof is like a normal proof but it employs a neat trick which allows you to prove a statement about an arbitrary number n by first proving it is true when n is 1 and then assuming it is true for n=k and showing it is true for n=k+1. The idea is that if you want to show that someone can climb to the nth floor of a fire escape, you need only show that you can climb the ladder up to the fire escape (n=1) and then show that you know how to climb the stairs from any level of the fire escape (n=k) to the next level (n=k+1). Does this sound like a form of recursion? No surprise then that in the same chapter they deal with recursive definitions. An example of a recursive definition for the language EVEN would the 3 rules below: 2 is in EVEN If x is in EVEN then so is x+2 The only elements in the set EVEN are those that be produced by the rules above. Nothing to exciting… So if a definition for a language is done recursively, then it makes sense that the language can be proved using induction. Regular Expressions So I am wondering to myself what use is this all – in fact – I find this the biggest challenge to any university material is that it is quite hard to find the immediate practical applications of some theory in real life stuff. How great was my joy when I suddenly saw the word regular expression being introduced. I had been introduced to regular expressions on Stack Overflow where I was trying to recognize if some text measurement put in by a user was in a valid form or not. For instance, the imperial system of measurement where you have feet and inches can be represented in so many different ways. I had eventually turned to regular expressions as an easy way to check if my parser could correctly parse the text or not and convert it to a normalize measurement. So some rules about languages and regular expressions… Any finite language can be represented by at least one if not more regular expressions A regular expressions is almost a rule syntax for expressing how regular languages can be formed regular expressions are cool For a regular expression to be valid for a language it must be able to generate all the words in the language and no other words. This is important. It doesn’t help me if my regular expression parses 100% of my measurement texts but also lets one or two invalid texts to pass as well. Okay, so this posting jumps around a bit – but introduces some very basic fundamentals for the subject which will be built on in later postings… Time to go and do some practical examples now…

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• Top Tweets SOA Partner Community – November 2011

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity soacommunity SOA Community Dutch ACEs SOA Partner Community award celebration wp.me/p10C8u-i9 OracleBPM Gauging Maturity of your BPM Strategy – part 1/2, bit.ly/vJE9UZ MagicChatzi Dutch ACE’s and ACE Directors had a small party: achatzia.blogspot.com/2011/11/celebr… leonsmiers #Capgemini #Oracle #BPM Blog index bit.ly/tUYtvD #yam lucasjellema Blog post by my colleague Emiel on the AMIS blog: Timeouts in Oracle SOA Suite 11g – tinyurl.com/73amo3r biemond Solving __OAUX_GENXSD_.TOP.XSD with BPEL: When you use an external web service in combination with a BPEL servic… t.co/Gzzatzrr OracleBlogs Jumpstart Fusion Middleware projects with Oracle User Productivity Kit ow.ly/1fJMev cpurdy on Oracle Coherence data grid, its new RESTful APIs, and Oracle Service Bus (OSB): blogs.oracle.com/slc/entry/orac… Accenture Learn how Service-Oriented Architecture can help public service agencies solve legacy system issues. bit.ly/sTteM4 #SOA eelzinga Thanks for organising it Andreas! #soacommunity eelzinga Had a nice drink with the fellow Dutch Oracle ACE members for a little celebration of the SOA Community Partner Award. #soacommunity EmielP Wrote a blogpost about timeouts in the #Oracle #SOA Suite: bit.ly/uhUcrX OracleBlogs Processing Binary Data in SOA Suite 11g t.co/Tzd1xBsY OracleBlogs Finding the Value in SOA by Stephen Bennett t.co/9MMLJoLz OTNArchBeat SOA All the Time; Architects in AZ; Clearing Info Integration hurdles t.co/5viNj8ib OracleBlogs Demo: Business Transaction Management with SOA Management Pack ow.ly/1fFBv3 OTNArchBeat SOA All the Time; Architects in AZ; Clearing Info Integration hurdles t.co/Dnfzo0PN oracletechnet Wikis.oracle.com lives leonsmiers A new #capgemini #oracle #blog, Measuring the Human Task activity in Oracle BPM bit.ly/uPan08 #yam @CapgeminiOracle OTNArchBeat 3 SOA business cases, explained in a 2-minute elevator speech | @JoeMcKendrick t.co/aYGNkZup OTNArchBeat Gartner, Inc. places Oracle SOA Governance in Magic Quadrant for SOA Governance Technologies t.co/bSG5cuTr Jphjulstad Red carpet to Oracle BPM – evita.no evita.no/ikbViewer/soa-… Oracle #Oracle Named a Leader in #SOA Governance Magic Quadrant by Leading Analyst Firm t.co/prnyGu2U soacommunity What presentations & topics do you like to see at the next SOA & BPM & Webcenter Community Forum early 2012? #soacommunity soacommunity Oracle BPM Suite 11g Handbook Released wp.me/p10C8u-hU OTNArchBeat SOA Development Virtual Developer Day (On Demand) | @soacommunity bit.ly/sqhQmX OracleBlogs SOA Development Virtual Developer Day (On Demand) t.co/MDrdnx0h 9 Nov Favorite Undo Retweet Reply OracleBlogs Specialized Partners Only! New Service to Promote Your Events t.co/qTgyEpY4 biemond @stevendavelaar this is for you t.co/hInKCcfY it explains your sso problem soacommunity SOA Development Virtual Developer Day (on demand) t.co/flXPWk4R soacommunity IPT Swiss SOA Experts – thanks for the nice ink wp.me/p10C8u-i3 soacommunity Enjoy #wjax specially the presentations from our #ACE @t_winterberg @myfear @AdamBien pic.twitter.com/m8VcBSG3 OTNArchBeat Discounts on books, more, for Oracle Technology Network members bit.ly/vRxMfB OracleSOA Justify the ROI of SOA in 10 seconds…a pic is worth 1000 words bit.ly/roi_of_soa_img #oraclesoa #soa #oow11 orclateamsoa A-Team SOA Blog: Case Management in BPM 11g -  Mark Foster Oracle BPM 11g & Case Management I’ve seen… t.co/l5zb6pFr t_winterberg Die nächste SIG #SOA steht an: 7.12. in Hamburg. Neues Tooling und Erfahrungen rund um Oracle FMW, SOA, BPM… (cont) deck.ly/~YC57v OracleBlogs Continuous Integration for SOA/BPM ow.ly/1fsekI OracleBlogs BPM Suite 11g Handbook Released ow.ly/1frlzv lucasjellema Iterating over collection (array) in BPM (and dispatching jobs for entries in array): t.co/1SEhSvWv – subprocesses are the key. lucasjellema Lucas Jellema Useful tip from Mark Nelson: BPM API documentation (as well as Human Workflow Service) available: redstack.wordpress.com/2011/09/28/api… OTNArchBeat SOA, cloud: it’s the architecture that matters | Joe McKendrick zd.net/tNCiTF orclateamsoa: Building a job dispatcher in BPM -or- Iterating over collections in BPM ow.ly/1frbrz orclateamsoa Using the Database as a Policy Store for SOA 11g ow.ly/1frbrA OracleBPM Oracle launches Process Accelerators for BPM: t.co/XPEE61QL Jphjulstad Human-Centric BPM Selection Checklist t.co/3TZXZHLH OracleBlogs Fusion Middleware General Session at OOW 2011: Missed It? Read On… t.co/aU5JvM6K gschmutz Great! The product page of the OSB 11g Development Cookbook is now online: t.co/5Jfbe6Ng Looking forward to get it, u too? brhubart Oracle IT Architecture Essentials; Lightweight Composite Service Development with SCA and Spring; Cloud Migration ow.ly/7esNg eelzinga New blogpost : Oracle Service Bus, Generic fault handling, bit.ly/sGr4UL #osb #oracleservicebus For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity,twitter,Oracle,SOA Community,Jürgen Kress,OPN

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• No alternative drivers appearing on Software Sources and manual install leads to no unity

  - by Gausie

  I just got a new laptop, installed Ubuntu 12.10 and am trying to install proprietary nvidia drivers. Once I understood the change from jockey, I did a fresh install and followed these instructions: http://techhamlet.com/2012/11/install-nvidia-drivers-in-ubuntu-12-10/ But when I do, Unity crashes on startup. My hardware on lspci | grep VGA is as follows 00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) 01:00.0 VGA compatible controller: NVIDIA Corporation GK107 [GeForce GT 650M] (rev a1) I've followed a couple of nvidia 12.10 tutorials on Google but none have helped. Can I get any specific advice?

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• The Top Ten Security Top Ten Lists

  - by Troy Kitch

  As a marketer, we're always putting together the top 3, or 5 best, or an assortment of top ten lists. So instead of going that route, I've put together my top ten security top ten lists. These are not only for security practitioners, but also for the average Joe/Jane; because who isn't concerned about security these days? Now, there might not be ten for each one of these lists, but the title works best that way. Starting with my number ten (in no particular order): 10. Top 10 Most Influential Security-Related Movies Amrit Williams pulls together a great collection of security-related movies. He asks for comments on which one made you want to get into the business. I would have to say that my most influential movie(s), that made me want to get into the business of "stopping the bad guys" would have to be the James Bond series. I grew up on James Bond movies: thwarting the bad guy and saving the world. I recall being both ecstatic and worried when Silicon Valley-themed "A View to A Kill" hit theaters: "An investigation of a horse-racing scam leads 007 to a mad industrialist who plans to create a worldwide microchip monopoly by destroying California's Silicon Valley." Yikes! 9. Top Ten Security Careers From movies that got you into the career, here’s a top 10 list of security-related careers. It starts with number then, Information Security Analyst and ends with number one, Malware Analyst. They point out the significant growth in security careers and indicate that "according to the Bureau of Labor Statistics, the field is expected to experience growth rates of 22% between 2010-2020. If you are interested in getting into the field, Oracle has many great opportunities all around the world.  8. Top 125 Network Security Tools A bit outside of the range of 10, the top 125 Network Security Tools is an important list because it includes a prioritized list of key security tools practitioners are using in the hacking community, regardless of whether they are vendor supplied or open source. The exhaustive list provides ratings, reviews, searching, and sorting. 7. Top 10 Security Practices I have to give a shout out to my alma mater, Cal Poly, SLO: Go Mustangs! They have compiled their list of top 10 practices for students and faculty to follow. Educational institutions are a common target of web based attacks and miscellaneous errors according to the 2014 Verizon Data Breach Investigations Report.    6. (ISC)2 Top 10 Safe and Secure Online Tips for Parents This list is arguably the most important list on my list. The tips were "gathered from (ISC)2 member volunteers who participate in the organization’s Safe and Secure Online program, a worldwide initiative that brings top cyber security experts into schools to teach children ages 11-14 how to protect themselves in a cyber-connected world…If you are a parent, educator or organization that would like the Safe and Secure Online presentation delivered at your local school, or would like more information about the program, please visit here.” 5. Top Ten Data Breaches of the Past 12 Months This type of list is always changing, so it's nice to have a current one here from Techrader.com. They've compiled and commented on the top breaches. It is likely that most readers here were effected in some way or another. 4. Top Ten Security Comic Books Although mostly physical security controls, I threw this one in for fun. My vote for #1 (not on the list) would be Professor X. The guy can breach confidentiality, integrity, and availability just by messing with your thoughts. 3. The IOUG Data Security Survey's Top 10+ Threats to Organizations The Independent Oracle Users Group annual survey on enterprise data security, Leaders Vs. Laggards, highlights what Oracle Database users deem as the top 12 threats to their organization. You can find a nice graph on page 9; Figure 7: Greatest Threats to Data Security. 2. The Ten Most Common Database Security Vulnerabilities Though I don't necessarily agree with all of the vulnerabilities in this order...I like a list that focuses on where two-thirds of your sensitive and regulated data resides (Source: IDC).  1. OWASP Top Ten Project The Online Web Application Security Project puts together their annual list of the 10 most critical web application security risks that organizations should be including in their overall security, business risk and compliance plans. In particular, SQL injection risks continues to rear its ugly head each year. Oracle Audit Vault and Database Firewall can help prevent SQL injection attacks and monitor database and system activity as a detective security control. Did I miss any?

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• IOUG and Oracle Enterprise Manager User Community Twitter Chat and Sessions at OpenWorld

  - by Anand Akela

  Like last many years, we will have annual Oracle Users Forum on Sunday, September 30th, 2012 at Moscone West, Levels 2 & 3 . It will be open to all registered attendees of Oracle Open World and conferences running from September 29 to October 5, 2012 . This will be a great  opportunity to meet with colleagues, peers, and subject matter experts to share best practices, tips, and techniques around Oracle technologies. You could sit in on a special interest group (SIG) meeting or session and learn how to get more out of Oracle technologies and applications. IOUG and Oracle Enterprise Manager team invites you to join a Twitter Chat on Sunday, Sep. 30th from 11:30 AM to 12:30 PM.  IOUG leaders, Enterprise Manager SIG contributors and many Oracle Users Forum speakers will answer questions related to their experience with Oracle Enterprise Manager and the activities and resources available for  Enterprise Manager SIG members. You can participate in the chat using hash tag #em12c on Twitter.com or by going to  tweetchat.com/room/em12c      (Needs Twitter credential for participating).  Feel free to join IOUG and Enterprise team members at the User Group Pavilion on 2nd Floor, Moscone West. Here is the complete list of Oracle Enterprise Manager sessions during the Oracle Users Forum : Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Time Session Title Speakers Location 8:00AM - 8:45AM UGF4569 - Oracle RAC Migration with Oracle Automatic Storage Management and Oracle Enterprise Manager 12c VINOD Emmanuel -Database Engineering, Dell, Inc. Wendy Chen - Sr. Systems Engineer, Dell, Inc. Moscone West - 2011 8:00AM - 8:45AM UGF10389 -  Monitoring Storage Systems for Oracle Enterprise Manager 12c Anand Ranganathan - Product Manager, NetApp Moscone West - 2016 9:00AM - 10:00AM UGF2571 - Make Oracle Enterprise Manager Sing and Dance with the Command-Line Interface Ray Smith - Senior Database Administrator, Portland General Electric Moscone West - 2011 10:30AM - 11:30AM UGF2850 - Optimal Support: Oracle Enterprise Manager 12c Cloud Control, My Oracle Support, and More April Sims - DBA, Southern Utah University Moscone West - 2011 11:30AM - 12:30PM IOUG and Oracle Enterprise Manager Joint Tweet Chat  Join IOUG Leaders, IOUG's Enterprise Manager SIG Contributors and Speakers on Twitter and ask questions related to practitioner's experience with Oracle Enterprise Manager and the new IOUG 's Enterprise Manager SIG. To attend and participate in the chat, please use hash tag #em12c on twitter.com or your favorite Twitter client. You can also go to tweetchat.com/room/em12c to watch the conversation or login with your twitter credentials to ask questions. User Group Pavilion 2nd Floor, Moscone West 12:30PM-2:00PM UGF5131 - Migrating from Oracle Enterprise Manager 10g Grid Control to 12c Cloud Control    Leighton Nelson - Database Administrator, Mercy Moscone West - 2011 2:15PM-3:15PM UGF6511 -  Database Performance Tuning: Get the Best out of Oracle Enterprise Manager 12c Cloud Control Mike Ault - Oracle Guru, TEXAS MEMORY SYSTEMS INC Tariq Farooq - CEO/Founder, BrainSurface Moscone West - 2011 3:30PM-4:30PM UGF4556 - Will It Blend? Verifying Capacity in Server and Database Consolidations Jeremiah Wilton - Database Technology, Blue Gecko / DatAvail Moscone West - 2018 3:30PM-4:30PM UGF10400 - Oracle Enterprise Manager 12c: Monitoring, Metric Extensions, and Configuration Best Practices Kellyn Pot'Vin - Sr. Technical Consultant, Enkitec Moscone West - 2011 Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Learning resource for 3d modeling

  - by Maik Klein

  I want to start learning 3d modeling. I already have experience with maya and 3dsmax but I made a long pause (2 years) Now I have free access to maya, 3dsmax and blender (I am a student). I know that all tools are very powerful so I thought I just pick the one with the best learning materials. The best site that I found is http://www.digitaltutors.com/11/index.php and it has over 7600 videos for maya. Maybe you can recommend me some other learning sites that are as good as digitaltutors?

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• My Tech Ed North America Preview - Content Edition

  - by Chris Gardner

  As I promised in my last post, I feel the need to give you a rundown on all the technical content I am looking forward to checking out at Tech Ed this year. We shall start with the content I know I'll be able to see. This would be some demo stations in the Technical Learning Center. I will DEFINITELY be checking out the Windows Phone Device Bar. I will admit that I am a bit of a phone snob, and I just want to manhandle all that sexy, sexy tech. I am also planning on talking to the Windows Phone team and the Azure team. Year after year, I end up spending more time in either the TLC or taking certification tests than anywhere else. This leads me to the one "Exam Cram" session I hope to attend. There is a session to cram for 70-599: Designing and Developing Windows Phone Applications. I know this seems odd. I'm (sort of) an XNA guru. However, I'm not that up on my Silverlight. I know enough to add Silverlight to an XNA project. Now, let's talk breakout sessions. We always need to keep track of where we're going. I know, I talk about solving problems over forcing buzz words. However, it is important to know what those buzz words before you tell people not to use them. For this, we will look to the "What's New in Visual Studio 11" and "What's New in Microsoft .NET Framework 4.5." Of course, we do talk bad about buzz words around here. For this, I'm really looking forward to "Visual C#/Visual Basic: Becoming a Guru with Existing Features." I still have .NET 2 tricks that are crucial to my internal libraries. In depth knowledge will NEVER trump shortcut libraries. There is a session in ASP.NET for phones and tablets. For those of you that have not tried to use ASP.NET on a mobile device, there is one thing you really need to understand. Mobile devices don't use scroll bars. That's right; the thing with the least screen real estate doesn't use scroll bars. Thus, I am hoping this session will give some good advice in having an ASP.NET site target both mobile and desktop. The last "business only" session "The Accidental Team Foundation Server Admin." T & W Operations is a VERY small business. As such, I am the TFS admin because I'm the developer that is also the SQL Guru. I keep my server up, but it'd be nice to know some really cool tricks for the part time guy. This leads us the the fun sessions. Coding4Fun has a Kinect session. The Twitter followers will remember that I now have a Kinect for Windows sitting on my desk at work. I have gotten pretty handy with the device, but I KNOW I'm missing some good stuff. Finally, we come to Brian Prince's session on "Making Crazy Money with Games and the Cloud." Never mind the fact that we're using Azure at work. Never mind the fact that I'm actually using the cloud in a game. Never mind the fact that the session has the terms "Crazy Money" and "Games" in the title. If you've never seen Brian Prince speak, you're missing out. In the Hands-on-Labs, we are not allowed to make our own schedule. Instead, we're asked what sessions we can't miss, and they try to schedule around those times. This was the one session I said I couldn't miss. This should complete the technical content for the conference. Coming soon, I'll dig into the certifications I hope to attain. Then, we'll talk about the social activities for the week. Here's a preview of that. I am a member of The Krewe...

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• And the Winners of Fusion Middleware Innovation Awards in Data Integration are…

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} At OpenWorld, we announced the winners of Fusion Middleware Innovation Awards 2012. Raymond James and Morrison Supermarkets were selected for the data integration category for their innovative use of Oracle’s data integration products and the great results they have achieved. In this blog I would like to briefly introduce you to these award winning projects. Raymond James is a diversified financial services company, which provides financial planning, wealth management, investment banking, and asset management. They are using Oracle GoldenGate and Oracle Data Integrator to feed their operational data store (ODS), which supports application services across the enterprise. A major requirement for their project was low data latency, as key decisions are made based on the data in the ODS. They were able to fulfill this requirement due to the Oracle Data Integrator’s integrated solution with Oracle GoldenGate. Oracle GoldenGate captures changed data from different systems including Oracle Database, HP NonStop and Microsoft SQL Server into a single data store on SQL Server 2008. Oracle Data Integrator provides data transformations for the ODS. Leveraging ODI’s integration with GoldenGate, Raymond James now sees a 9 second median latency (from source commit to ODS target commit). The ODS solution delivers high quality, accurate data for consuming applications such as Raymond James’ next generation client and portfolio management systems as well as real-time operational reporting. It enables timely information for making better decisions. There are more benefits Raymond James achieved with this implementation of Oracle’s data integration solution. The software developers and architects of this solution, Tim Garrod and Ryan Fonnett, have told us during their presentation at OpenWorld that they also reduced application complexity significantly while improving developer productivity through trusted operational services. They were able to utilize CDC to generate alerts for business users, and for applications (for example for cache hydration mechanisms). One cool innovation example among many in this project is that using ODI's flexible architecture, Tim and Ryan could build 24/7 self-healing processes. And these processes have hardly failed. Integration processes fixes the errors itself. Pretty amazing; and a great solution for environments that need such reliability and availability. (You can see Tim and Ryan’s photo with the Innovation Award above.) The other winner of this year in the data integration category, Morrison Supermarkets, is the UK’s 4th largest grocery retailer. The company has been migrating all their legacy applications on to a new-world application set based on Oracle and consolidating all BI on to a single Oracle platform. The company recently implemented Oracle Exadata as the data warehouse engine and uses Oracle Business Intelligence EE. Their goal with deploying GoldenGate and ODI was to provide BI data to the enterprise in a way that it also supports operational decision making requirements from a wide range of Oracle based ERP applications such as E-Business Suite, PeopleSoft, Oracle Retail Suite. They use GoldenGate’s log-based change data capture capabilities and Oracle Data Integrator to populate the Oracle Retail Data Model. The electronic point of sale (EPOS) integration solution they built processes over 80 million transactions/day at busy periods in near real time (15 mins). It provides valuable insight to Retail and Commercial teams for both intra-day and historical trend analysis. As I mentioned in yesterday’s blog, the right data integration platform can transform the business. Here is another example: The point-of-sale integration enabled the grocery chain to optimize its stock management, leading to another award: Morrisons won the Grocer 33 award in 2012 - beating all other major UK supermarkets in product availability. Congratulations, Morrisons,on another award! Celebrating the innovation and the success of our customers with Oracle’s data integration products was definitely a highlight of Oracle OpenWorld for me. I look forward to hearing more from Raymond James, Morrisons, and the other customers that presented their data integration projects at OpenWorld, on how they are creating more value for their organizations.

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• Partition Wise Joins

  - by jean-pierre.dijcks

  Some say they are the holy grail of parallel computing and PWJ is the basis for a shared nothing system and the only join method that is available on a shared nothing system (yes this is oversimplified!). The magic in Oracle is of course that is one of many ways to join data. And yes, this is the old flexibility vs. simplicity discussion all over, so I won't go there... the point is that what you must do in a shared nothing system, you can do in Oracle with the same speed and methods. The Theory A partition wise join is a join between (for simplicity) two tables that are partitioned on the same column with the same partitioning scheme. In shared nothing this is effectively hard partitioning locating data on a specific node / storage combo. In Oracle is is logical partitioning. If you now join the two tables on that partitioned column you can break up the join in smaller joins exactly along the partitions in the data. Since they are partitioned (grouped) into the same buckets, all values required to do the join live in the equivalent bucket on either sides. No need to talk to anyone else, no need to redistribute data to anyone else... in short, the optimal join method for parallel processing of two large data sets. PWJ's in Oracle Since we do not hard partition the data across nodes in Oracle we use the Partitioning option to the database to create the buckets, then set the Degree of Parallelism (or run Auto DOP - see here) and get our PWJs. The main questions always asked are: How many partitions should I create? What should my DOP be? In a shared nothing system the answer is of course, as many partitions as there are nodes which will be your DOP. In Oracle we do want you to look at the workload and concurrency, and once you know that to understand the following rules of thumb. Within Oracle we have more ways of joining of data, so it is important to understand some of the PWJ ideas and what it means if you have an uneven distribution across processes. Assume we have a simple scenario where we partition the data on a hash key resulting in 4 hash partitions (H1 -H4). We have 2 parallel processes that have been tasked with reading these partitions (P1 - P2). The work is evenly divided assuming the partitions are the same size and we can scan this in time t1 as shown below. Now assume that we have changed the system and have a 5th partition but still have our 2 workers P1 and P2. The time it takes is actually 50% more assuming the 5th partition has the same size as the original H1 - H4 partitions. In other words to scan these 5 partitions, the time t2 it takes is not 1/5th more expensive, it is a lot more expensive and some other join plans may now start to look exciting to the optimizer. Just to post the disclaimer, it is not as simple as I state it here, but you get the idea on how much more expensive this plan may now look... Based on this little example there are a few rules of thumb to follow to get the partition wise joins. First, choose a DOP that is a factor of two (2). So always choose something like 2, 4, 8, 16, 32 and so on... Second, choose a number of partitions that is larger or equal to 2* DOP. Third, make sure the number of partitions is divisible through 2 without orphans. This is also known as an even number... Fourth, choose a stable partition count strategy, which is typically hash, which can be a sub partitioning strategy rather than the main strategy (range - hash is a popular one). Fifth, make sure you do this on the join key between the two large tables you want to join (and this should be the obvious one...). Translating this into an example: DOP = 8 (determined based on concurrency or by using Auto DOP with a cap due to concurrency) says that the number of partitions >= 16. Number of hash (sub) partitions = 32, which gives each process four partitions to work on. This number is somewhat arbitrary and depends on your data and system. In this case my main reasoning is that if you get more room on the box you can easily move the DOP for the query to 16 without repartitioning... and of course it makes for no leftovers on the table... And yes, we recommend up-to-date statistics. And before you start complaining, do read this post on a cool way to do stats in 11.

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• Oracle Enterprise Manager Cloud Control 12c: Contributing to emerging Cloud standards

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Contributed by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups . As one would expect of an industry leader, Oracle's participation in industry standards bodies is extensive. We participate in dozens of organizations that produce open standards which apply to our products, and our commitment to the success of these organizations is manifest in several way - we support them financially through our memberships; our senior engineers are active participants, often serving in leadership positions on boards, technical working groups and committees; and when it makes good business sense we contribute our intellectual property. We believe supporting the development of open standards is fundamental to Oracle meeting customer demands for product choice, seamless interoperability, and lowering the cost of ownership. Nowhere is this truer than in the area of cloud standards, and for the most recent release of our flagship management product, Oracle Enterprise Manager Cloud Control 12c (EM Cloud Control 12c). There is a fundamental rule that standards follow architecture. This was true of distributed computing, it was true of service-oriented architecture (SOA), and it's true of cloud. If you are familiar with Enterprise Manager it is likely to be no surprise that EM Cloud Control 12c is a source of technology that can be considered for adoption within cloud management standards. The reason, quite simply, is that the Oracle integrated stack architecture aligns with the cloud architecture models being adopted by the industry, and EM Cloud Control 12c has been developed to manage this architecture. EM Cloud Control 12c has facilities for managing the various underlying capabilities of the integrated stack in IaaS, PaaS, and SaaS clouds, and enables essential characteristics such as on-demand self-service provisioning, centralized policy-based resource management, integrated chargeback, and capacity planning, and complete visibility of the physical and virtual environment from applications to disk. Our most recent contribution in support of cloud management standards to come out of the EM Cloud Control 12c work was the Oracle Cloud Elemental Resource Model API. Oracle contributed the Elemental Resource Model API to the Distributed Management Task Force (DMTF) in 2011 where it was assigned to DMTF's Cloud Management Working Group (CMWG). The CMWG is considering the Oracle specification and those of several other vendors in their effort to produce a best practices specification for managing IaaS clouds. DMTF's Cloud Infrastructure Management Interface specification, called CIMI for short, is currently out for public review and expected to be released by DMTF later this year. We are proud to be playing an important role in the development of what is expected to become a major cloud standard. You can find more information on DMTF CIMI at http://dmtf.org/standards/cloud. You can find the work-in-progress release of CIMI at http://dmtf.org/content/cimi-work-progress-specifications-now-available-public-comment . The Oracle Cloud API specification is available on the Oracle Technology Network. You can find more information about the Oracle Cloud Elemental Resource Model API on the Oracle Technical Network (OTN), including a webcast featuring the API engineering manager Jack Yu (see TechCast Live: Inside the Oracle Cloud Resource Model API). If you have not seen this video we recommend you take the time to view it. Simply hover your cursor over the webcast title and control+click to follow the embedded link. If you have a question about the Oracle Cloud API or want to learn more about Oracle's participation in cloud management standards efforts drop us a line. We'd love to hear from you. The Enterprise Manager Standards Blogs are written by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups. They can be reached at Tony.DiCenzo at Oracle.com and Mark.Carlson at Oracle.com respectively. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• How to propagate http response code from back-end to client

  - by Manoj Neelapu

  Oracle service bus can be used as for pass through casses. Some use cases require propagating the http-response code back to the caller. http://forums.oracle.com/forums/thread.jspa?messageID=4326052&#4326052 is one such example we will try to accomplish in this tutorial.We will try to demonstrate this feature using Oracle Service Bus (11.1.1.3.0. We will also use commons-logging-1.1.1, httpcomponents-client-4.0.1, httpcomponents-core-4.0.1 for writing the client to demonstrate.First we create a simple JSP which will always set response code to 304.The JSP snippet will look like <%@ page language="java"     contentType="text/xml;     charset=UTF-8"        pageEncoding="UTF-8" %><%      System.out.println("Servlet setting Responsecode=304");    response.setStatus(304);    response.flushBuffer();%>We will now deploy this JSP on weblogic server with URI=http://localhost:7021/reponsecode/For this JSP we will create a simple Any XML BS We will also create proxy service as shown below Once the proxy is created we configure pipeline for the proxy to use route node, which invokes the BS(JSPCaller) created in the first place. So now we will create a error handler for route node and will add a stage. When a HTTP BS sends a request, the JSP sends the response back. If the response code is not 200, then the http BS will consider that as error and the above configured error handler is invoked. We will print $outbound to show the response code sent by the JSP. The next actions. To test this I had create a simple clientimport org.apache.http.Header;import org.apache.http.HttpEntity;import org.apache.http.HttpHost;import org.apache.http.HttpResponse;import org.apache.http.HttpVersion;import org.apache.http.client.methods.HttpGet;import org.apache.http.conn.ClientConnectionManager;import org.apache.http.conn.scheme.PlainSocketFactory;import org.apache.http.conn.scheme.Scheme;import org.apache.http.conn.scheme.SchemeRegistry;import org.apache.http.impl.client.DefaultHttpClient;import org.apache.http.impl.conn.tsccm.ThreadSafeClientConnManager;import org.apache.http.params.BasicHttpParams;import org.apache.http.params.HttpParams;import org.apache.http.params.HttpProtocolParams;import org.apache.http.util.EntityUtils;/** * @author MNEELAPU * */public class TestProxy304{    public static void main(String arg[]) throws Exception{     HttpHost target = new HttpHost("localhost", 7021, "http");     // general setup     SchemeRegistry supportedSchemes = new SchemeRegistry();     // Register the "http" protocol scheme, it is required     // by the default operator to look up socket factories.     supportedSchemes.register(new Scheme("http",              PlainSocketFactory.getSocketFactory(), 7021));     // prepare parameters     HttpParams params = new BasicHttpParams();     HttpProtocolParams.setVersion(params, HttpVersion.HTTP_1_1);     HttpProtocolParams.setContentCharset(params, "UTF-8");     HttpProtocolParams.setUseExpectContinue(params, true);     ClientConnectionManager connMgr = new ThreadSafeClientConnManager(params,              supportedSchemes);     DefaultHttpClient httpclient = new DefaultHttpClient(connMgr, params);     HttpGet req = new HttpGet("/HttpResponseCode/ProxyExposed");     System.out.println("executing request to " + target);     HttpResponse rsp = httpclient.execute(target, req);     HttpEntity entity = rsp.getEntity();     System.out.println("----------------------------------------");     System.out.println(rsp.getStatusLine());     Header[] headers = rsp.getAllHeaders();     for (int i = 0; i < headers.length; i++) {         System.out.println(headers[i]);     }     System.out.println("----------------------------------------");     if (entity != null) {         System.out.println(EntityUtils.toString(entity));     }     // When HttpClient instance is no longer needed,      // shut down the connection manager to ensure     // immediate deallocation of all system resources     httpclient.getConnectionManager().shutdown();     }}On compiling and executing this we see the below output in STDOUT which clearly indicates the response code was propagated from Business Service to Proxy serviceexecuting request to http://localhost:7021----------------------------------------HTTP/1.1 304 Not ModifiedDate: Tue, 08 Jun 2010 16:13:42 GMTContent-Type: text/xml; charset=UTF-8X-Powered-By: Servlet/2.5 JSP/2.1----------------------------------------  

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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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• Upcoming EMEA, APAC & US Events with MySQL in 2014

  - by Lenka Kasparova

  As an update to the previous announcement from Mar 25, 2014 please find below the updated list of events where MySQL Community team is attending and/or supporting. This time you can find not only EMEA & APAC ones but also conferences & events we are covering in the US & Canada. You are invited to meet our engineers at the events below.   EMEA  NEW!! BGOUG, Sandanski, Bulgaria, June 13, 2014  Georgi Kodinov will attend and speak at this local Oracle User Group event. Feel free to come. PHP Tour Lyon, Lyon, France, June 23-24, 2014 MySQL team is going to be part of this show as well, we are not going to have a booth here but very active networking by our french MySQL team around the event. Come to meet us and talk to us! NEW!! Converge Conference, Glasgow, Scotland, August 15-16, 2014  MySQL Community Manager, David Stokes attends with MySQL talk. NEW!! CakeFest, Madrid, Spain, August 21-24, 2014  A talk on "Scaling Your MySQL instances AND keeping your Sanity" will be given by the MySQL Community Manager, David Stokes. Froscon 2014, St.Augustin, Germany, August 23-24, 2014 Please visit our booth as well as watch the Froscon website for the schedule updates. NEW!! SymfonyLive, UK, London, September 25-26, 2014 MySQL Community Magers, David Stokes & Morgan Tocker submitted MySQL talks for this show. Schedule will be announced later on. DrupalCon Amsterdam, The Netherlands, September 29-Oct 3, 2014 Meet us at our booth at DrupalCon Amsterdam. For the schedule please watch the DrupalCon website. All Your Base, Oxford UK, October 17, 2014  Come to visit our MySQL booth and talk to our MySQL experts. NEW!! WebTechCon / IPC, Munich Germany, October 26-29, 2014 NEW!! DOAG, Nuremberg, Germany, November 18-20, 2014 There will be a full day of MySQL talks and one full day of MySQL workshop & sessions with live demo. This event is simply hard to miss! NEW!! Forum PHP Paris, France, November 21-22, 2014 More details: TBD NEW!! UK OUG, Liverpool, UK, December 8-10, 2014 MySQL will be part of the Oracle booth and we hope to get more space for MySQL talks.  USA NEW!! Texas Linux Fest, Austin, Texas, US, June 13-14, 2014 NEW!! SouthEast Linux Fest, Charlotte, US, June 20-22, 2014 NEW!! Debian Conference 2014, Portland, OR, US, August 23-31, 2014 NEW!! FossetCon, Orlando, US, September 11-13, 2014 NEW!! Oracle Open World, San Francisco, US, September 29-October 3, 2014 NEW!! MySQL Central @ Open/World, San Francisco, US, September 29-October 3, 2014 NEW!! PyTexas 2014, Dallas, TX, US, October 3-5, 2014 NEW!! All Things Open (replacing POSSCON), Raleigh, NC, October 23-24, 2014 NEW!! Ohio LinuxFest 2014, Columbus, Ohio, US, October 24-25, 2014 NEW!! ZendCon PHP, Santa Clara, US, October 27-30, 2014 NEW!! Kuali Days 2014, Indianapolis, US, November 10-13, 2014 NEW!! Live 360, Orlando, FL, US, November 17-20, 2014 APAC OpenSourceConference Japan, Hokkaido, June 13-14, 2014 MySQL is represented by Ryusuke Kajiyama with the talk on "MySQL Technology Updates". NEW!! db tech showcase, Osaka Japan, June 18-20, 2014 Three MySQL talks are scheduled for this show, "MySQL for Oracle DBA" & "MySQL Technology Updates" by Ryusuke Kajiyama. The last talk will be on MySQL Fabric by Yoshiaki Yamasaki. NEW!! PyCon Singapore, Singapore, June 18-20, 2014 Ryusuke Kajiyama will be talking about "Sharding and scale-out using Python-based MySQL Fabric". NEW!! COSCUP, Taipei, Taiwan, July 19-20, 2014 We are going to run a technical session on MySQL Workbench & one talk on how to make MySQL better MySQL. NEW!! PyCon New Zealand, Wellington, New Zealand, September 13-14, 2014 MySQL talks were submitted as well as one talk by Solaris Modernization team on Python & Solaris, watch the website for schedule updates. NEW!! PyCon Japan, Tokyo Japan, September 13-15, 2014 MySQL will be a MySQL session speaker, no schedule is announced yet. Ruby Kaigi, Tokyo, Japan, September 18-20, 2014 Another event MySQL supports and attends in APAC region. Ruby Kaigi is the international Ruby Conference in Japan, Tokyo. Ruby started in Japan, so Ruby Kaigi has excellent speakers and developers! MySQL team is going to be present at this conference with MySQL talks and active networking around the venue. NEW!! PyCon India, Bangalore, India, September 26-28, 2014 A MySQL talk on "MySQL Utilities scaling MySQL with Python" has been submitted, please watch the PyCon website for the schedule updates. NEW!! OpenSourceConference Japan, Tokyo, October 18-19, 2014 NEW!! OpenSource India, Bengaluru, India, November 7-8, 2014 NEW!! OpenSourceConference Japan, Fukuoka, November 14-15, 2014 You can check the MySQL wikis for updates on the conferences we are attending. Next time I hope to have more details for each event above (especially for the US ones).

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• World Record Batch Rate on Oracle JD Edwards Consolidated Workload with SPARC T4-2

  - by Brian

  Oracle produced a World Record batch throughput for single system results on Oracle's JD Edwards EnterpriseOne Day-in-the-Life benchmark using Oracle's SPARC T4-2 server running Oracle Solaris Containers and consolidating JD Edwards EnterpriseOne, Oracle WebLogic servers and the Oracle Database 11g Release 2. The workload includes both online and batch workload. The SPARC T4-2 server delivered a result of 8,000 online users while concurrently executing a mix of JD Edwards EnterpriseOne Long and Short batch processes at 95.5 UBEs/min (Universal Batch Engines per minute). In order to obtain this record benchmark result, the JD Edwards EnterpriseOne, Oracle WebLogic and Oracle Database 11g Release 2 servers were executed each in separate Oracle Solaris Containers which enabled optimal system resources distribution and performance together with scalable and manageable virtualization. One SPARC T4-2 server running Oracle Solaris Containers and consolidating JD Edwards EnterpriseOne, Oracle WebLogic servers and the Oracle Database 11g Release 2 utilized only 55% of the available CPU power. The Oracle DB server in a Shared Server configuration allows for optimized CPU resource utilization and significant memory savings on the SPARC T4-2 server without sacrificing performance. This configuration with SPARC T4-2 server has achieved 33% more Users/core, 47% more UBEs/min and 78% more Users/rack unit than the IBM Power 770 server. The SPARC T4-2 server with 2 processors ran the JD Edwards "Day-in-the-Life" benchmark and supported 8,000 concurrent online users while concurrently executing mixed batch workloads at 95.5 UBEs per minute. The IBM Power 770 server with twice as many processors supported only 12,000 concurrent online users while concurrently executing mixed batch workloads at only 65 UBEs per minute. This benchmark demonstrates more than 2x cost savings by consolidating the complete solution in a single SPARC T4-2 server compared to earlier published results of 10,000 users and 67 UBEs per minute on two SPARC T4-2 and SPARC T4-1. The Oracle DB server used mirrored (RAID 1) volumes for the database providing high availability for the data without impacting performance. Performance Landscape JD Edwards EnterpriseOne Day in the Life (DIL) Benchmark Consolidated Online with Batch Workload System Rack Units BatchRate(UBEs/m) Online Users Users /Units Users /Core Version SPARC T4-2 (2 x SPARC T4, 2.85 GHz) 3 95.5 8,000 2,667 500 9.0.2 IBM Power 770 (4 x POWER7, 3.3 GHz, 32 cores) 8 65 12,000 1,500 375 9.0.2 Batch Rate (UBEs/m) — Batch transaction rate in UBEs per minute Configuration Summary Hardware Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory 4 x 300 GB 10K RPM SAS internal disk 2 x 300 GB internal SSD 2 x Sun Storage F5100 Flash Arrays Software Configuration: Oracle Solaris 10 Oracle Solaris Containers JD Edwards EnterpriseOne 9.0.2 JD Edwards EnterpriseOne Tools (8.98.4.2) Oracle WebLogic Server 11g (10.3.4) Oracle HTTP Server 11g Oracle Database 11g Release 2 (11.2.0.1) Benchmark Description JD Edwards EnterpriseOne is an integrated applications suite of Enterprise Resource Planning (ERP) software. Oracle offers 70 JD Edwards EnterpriseOne application modules to support a diverse set of business operations. Oracle's Day in the Life (DIL) kit is a suite of scripts that exercises most common transactions of JD Edwards EnterpriseOne applications, including business processes such as payroll, sales order, purchase order, work order, and manufacturing processes, such as ship confirmation. These are labeled by industry acronyms such as SCM, CRM, HCM, SRM and FMS. The kit's scripts execute transactions typical of a mid-sized manufacturing company. The workload consists of online transactions and the UBE – Universal Business Engine workload of 61 short and 4 long UBEs. LoadRunner runs the DIL workload, collects the user’s transactions response times and reports the key metric of Combined Weighted Average Transaction Response time. The UBE processes workload runs from the JD Enterprise Application server. Oracle's UBE processes come as three flavors: Short UBEs < 1 minute engage in Business Report and Summary Analysis, Mid UBEs > 1 minute create a large report of Account, Balance, and Full Address, Long UBEs > 2 minutes simulate Payroll, Sales Order, night only jobs. The UBE workload generates large numbers of PDF files reports and log files. The UBE Queues are categorized as the QBATCHD, a single threaded queue for large and medium UBEs, and the QPROCESS queue for short UBEs run concurrently. Oracle's UBE process performance metric is Number of Maximum Concurrent UBE processes at transaction rate, UBEs/minute. Key Points and Best Practices Two JD Edwards EnterpriseOne Application Servers, two Oracle WebLogic Servers 11g Release 1 coupled with two Oracle Web Tier HTTP server instances and one Oracle Database 11g Release 2 database on a single SPARC T4-2 server were hosted in separate Oracle Solaris Containers bound to four processor sets to demonstrate consolidation of multiple applications, web servers and the database with best resource utilizations. Interrupt fencing was configured on all Oracle Solaris Containers to channel the interrupts to processors other than the processor sets used for the JD Edwards Application server, Oracle WebLogic servers and the database server. A Oracle WebLogic vertical cluster was configured on each WebServer Container with twelve managed instances each to load balance users' requests and to provide the infrastructure that enables scaling to high number of users with ease of deployment and high availability. The database log writer was run in the real time RT class and bound to a processor set. The database redo logs were configured on the raw disk partitions. The Oracle Solaris Container running the Enterprise Application server completed 61 Short UBEs, 4 Long UBEs concurrently as the mixed size batch workload. The mixed size UBEs ran concurrently from the Enterprise Application server with the 8,000 online users driven by the LoadRunner. See Also SPARC T4-2 Server oracle.com OTN JD Edwards EnterpriseOne oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Oracle Fusion Middleware oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 09/30/2012.

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• top Tweets SOA Partner Community – May 2012

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity SOA Community BPMN2.0 Oracle notations poster from eaiesb http://wp.me/p10C8u-pu Torsten WinterbergLook out for new Oracle #BPM edition coming up soon: The Oracle BPM Standard edtion! Great news for easy entry, small licence fees. Yes! Danilo Schmiedel Had a great chat with customer yesterday about #OracleBPM. Next step will be a 5day event combining modeling and implementation @soacommunity Frank Nimphius Still reading "Oracle Business Process Management Suite 11g Handbook". Excellent resource for a non-SOA but ADF guy like me ;-) Oracle New webcast: Maximize #Oracle #WebLogic Server ROI with Oracle #Enterprise #Manager 12c on May 2 at 10 am PT. Register http://bit.ly/JFUrR9 OTNArchBeat@OTNArchBeat BPM in Financial Services Industry | Sanjeev Sharma http://bit.ly/HCCxui JDeveloper & ADF BPEL 11.1.1.6 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations http://dlvr.it/1V9SxR Oracle UPK & Tutor Collaborate Attendees: Visit the UPK demo pod, SIGS, and sessions: If you are attending Collaborate 2012 - Sun. http://bit.ly/J39z65 Heidi Buelow see #fmw track RT @demed: Are you going to #KSCOPE12 in San Antonio, June 24-28? http://kscope12.com/component/ seminar/seminarslist?topicsid=6 Use promo code Fusion for discount! Sabine Leitner #SIG #Middleware 15.05. Frankfurt #Oracle #DOAG Planung & Aufbau WebLogic Server #WLS http://bit.ly/HKsCWV @OracleWebLogic @soacommunity SOA Community MDS explorer by Red Samurai http://wp.me/p10C8u-pp Biemond &reg; Retrieve or set a HTTP header from Oracle BPEL: With Oracle SOA Suite 11g patch 12928372 you can finally retrie http://bit.ly/JejTHC Lucas Jellema Call for papers for UKOUG 2012 has opened: http://techandebs.ukoug.org /default.asp?p=9306 (deadline 1st of June) OTNArchBeat BPM API usage: List all BPM Processes for a user | Kavitha Srinivasan http://bit.ly/IJKVfj demed SOA, Cloud + Service Tech symposium (London, Sep 24-25) call for paper is open http://www.servicetechsymposium. com /call2012.php @techsymp #oraclesoa OracleBlogs Lessons learned configuring OER 11g Workflows http://ow.ly/1iMsKh OTNArchBeat Scripting WebLogic Admin Server Startup | Antony Reynolds http://bit.ly/IH5ciU orclateamsoa A-Team Blog #ateam: BPM API usage: List all BPM Processes for a user http://ow.ly/1iJADp Lucas Jellema Just blogged about our Live FMW Application Development show during OBUG 2012, next Tuesday 24th April in Maastricht: OracleBlogs OEG integration with OSB/OWSM - 11g http://ow.ly/1iKx7G SOA Community SOA Community Newsletter April 2012 http://wp.me/p10C8u-pl Frank DorstRT @whitehorsesnl: Whiteblog: BPM Process Spaces in Oracle Webcenter (Patch Set 5(http://bit.ly/Hxzh29) #soacommunity #bpm #oracle) David Shaffer The Advanced SOA suite training class next week in Redwood City is full! Learned a lot about accepting credit card payments. OTNArchBeat Running Built-In Test Simulator with SOA Suite Healthcare 11g in PS4 and PS5 | Shub Lahiri http://bit.ly/IgI8GN SOA Community Oracle Fusion Middleware Innovation Awards 2012, Call for Nominations #ofmaward #soa #bpm #soacommunity OTNArchBeat Updated SOA Documents now available in ITSO Reference Library http://bit.ly/I3Y6Sg Oracle Middleware Data Integrator & SOA - why 2 products better than one for integration? Webcast: Apr 24 10 AM PT http://bit.ly/IzmtKR Andrejus Baranovskis Red Samurai MDS Cleaner V2.0 http://fb.me/FxLVz82w SOA Community “@rluttikhuizen: Chapter 4 of SOA Made Simple book "Classification of Services" ready for collegial review” can #soacommunity get a preview? Xavier Verhaeghe #Gartner figures are out: #Oracle top in App Server market share (43.1%) and Relational #Database, too (48.8%) in 2011 Sabine Leitner WLS12c, Exa*, IDM, EM12c, DB @ Private, Public, Hybrid #Cloud Event 26.04. FFM #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity Michel Schildmeijer@wlscommunity @MiddlewareMagic @OTNArchBeat @Oracle_Fusion Oracle WebLogic / SOA Suite 11g HACMP Cluster take-over http://lnkd.in/G78qMd Oracle Middleware Hear how ODI and SOA's unified approach are key to untangling your business. April 24 10AM PT http://bit.ly/IdcsUz #Oracle OTNArchBeat Using SAP Adapter with OSB 11g (PS3) | Shub Lahiri http://bit.ly/IswR9K SOA Community Integrating with Oracle Fusion Applications: Discovering Integration Artifacts https://blogs.oracle.com/governance /entry/integrating_with_oracle_fusion_ applications #soacommunity #oer #governance OracleBlogs Tuning B2B Server Engine Threads in SOA Suite 11g http://ow.ly/1iH5bx OracleBlogs Top Tweets SOA Partner Community April 2012 http://ow.ly/1iVHfA SOA Community Oracle SOA Suite 11g Database Growth Management http://wp.me/p10C8u-pi Sabine Leitner WLS12c,Exa*,IDM,EM12c, DB @ Private, Public, Hybrid #Cloud Event 24.04. München #Oracle http://bit.ly/zcRuxi @OracleCloudZone @soacommunity SOA Community Testing Business Rules by Mark Nelson http://redstack.wordpress.com/2012/ 04/18/testing-business-rules/ #soacommunity #soa #rules #oracle SOA CommunityTop Tweets SOA Partner Community - April 2012 http://wp.me/p10C8u-pn OTNArchBeat Webcast: Untangle Your Business with Oracle Unified SOA and Data Integration - April 24 http://bit.ly/IQexqT OTNArchBeat"Do more with SOA Integration: Best of Packt" contributors include @gschmutz, @llaszews, many others http://amzn.to/HVWwYt ServiceTechSymposium Symposium agenda page coming together - page launched today with keynotes, sessions to be added shortly. http://www.servicetechsymposium.com /agenda2012.php SOA Community Shipping Specialization plaques - congratulation #Fujitsu - request yours https://soacommunity.wordpress. com/2011/02/23/who-are-the-soa-experts-specialization-recognized-by-customers/ #soacommunity #OPN http://pic.twitter.com/YMRm2ion ServiceTechSymposium call for Presentations Submission Deadline Moved Up to May 21, 2012. Send your presentations submissions ASAP! ServiceTechSymposium Symposium Keynote by Vicente Navarro, European Space Agency, added to agenda: "SOA & Service-Orientation at the European Space Agency" SOA Community Running a large #soa project? Make sure you read - Oracle SOA Suite 11g Database Growth Management #soacommunity #opn SOA Community List all BPM Processes for a user by Yogesh l #bpm #oracle #soacommunity  For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Technorati Tags: soacommunity, twitter,Oracle,SOA Community,Jürgen Kress,OPN,SOA,BPM

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• El éxito del Customer Experience

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Desde hace más de un año Oracle está apostando por soluciones que supongan un cambio en la gestión de la relación con el cliente, mejorando su experiencia para fidelizarle mientras las empresas ahorran en costes. Por otro lado, son muchas las empresas las que se han dado cuenta de esta necesidad y de que las redes sociales permiten una conexión con el cliente que antes no se había logrado, pudiendo detectar necesidades antes desconocidas. Por todo ello, el pasado 29 de Octubre Contact Center, en colaboración con Oracle, quiso invitar la los especialistas de Customer Experience de las mayores empresas de España en una jornada ejecutiva para descubrir las novedades en este área e intercambiar opiniones con otros expertos. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Fernando Rumbero, Iberia Applications Cluster Leader de Oracle, abrió las ponencias hablando de la “Tercera Revolución”, una presentación que nos abrió la perspectiva de la realidad en la que vivimos, clientes, usuarios y empresas. Por su parte, Victor Lopez, Sales Consulting Director de Oracle, nos condujo en Un recorrido por el mundo del cliente para lograr ofrecer una experiencia que este espera. Después, conocimos casos prácticos de la mano de Albert Valls, especialista en CX, que nos mostró los resultados de algunos de nuestros clientes y como han logrado alcanzar sus objetivos. Tras un breve descanso que dio lugar al networking, escuchamos a la ponencia más esperada de la jornada: ¿Por qué Linkedin tienen 249 millones de usuarios? Francesc Arbiol, Head of Iberia, Linkedin, fue el responsable de responder a esta pregunta, dándonos las claves para ofrecer un servicio de alta calidad y rentable con Oracle RightNow. En el momento para preguntas y respuestas, moderado por Guillermo San Roman, Applications Sales Director de Oracle, los asistentes estuvieron muy activos y fueron muchas las interacciones con los ponentes y entre los propios asistentes. En este espacio se pusieron de manifiesto las preguntas más latentes de este escenario: ¿Estamos preparados para dar respuesta y comprender al cliente de hoy? ¿Cómo dirigir y priorizar las actividades para alcanzar el mejor resultado?Infraestructuras y claves para aprender a liderar la experiencia de cliente. ¿Cómo integrar a todas las áreas de la empresa en el proceso de Customer Experience? Proactividad y multicanalidad: dos principios básicos en el Customer Experience La jornada se cerró con un coctel en el que el prevaleció el intercambio de opiniones y encuentros entre profesionales. Sin duda un evento de los que te hacen irte a casa con miles de ideas en la cabeza. ¿Estuviste en el encuentro? Cuéntanos, ¿qué te pareció? ¿No pudiste asistir? Ponte en contacto con nosotros y nos acercaremos a tu oficina.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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