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• Summit 2014 Registration Is Open

  - by KemButller

  Attention Oracle (employees) Field Team and Oracle JD Edwards Partners REGISTRATION IS NOW OPEN for Oracle's 5th Annual JD Edwards Summit - Monday, January 27th through Friday, January 31st, 2014, in Broomfield, Colorado. The theme of this year's Summit is "Success Through Continued Innovation”.  Our goals are to update you on our current and future product roadmap, new products, selling strategies for new prospects, growing the footprint in our JD Edwards install base, as well as providing a venue for networking.  The JD Edwards Summit is to the selling and servicing community what COLLABORATE is to the user community.  This is a MUST ATTEND event if you recommend, sell, implement and/or support the JD Edwards product, whether you are new to JD Edwards or a seasoned pro, an executive, account executive, in presales or in consulting.  The Summit promises a content-rich and unique networking experience for all attendees. Highlights include:  Monday afternoon kicks off the Summit with a variety of workshops as well as an afternoon preview of the Sponsor Showcase.  Start your networking at the Summit kickoff party Monday evening. Tuesday morning features several informative keynotes in the Summit General Assembly followed by key messages delivered in Super Sessions in the afternoon, focused on each of the JD Edwards community audiences. The educational offerings continue on Wednesday and Thursday with over 90 breakout sessions on topics spanning technology, applications (core JD Edwards, Edge, Fusion), Sales, Presales and Implementation. Friday concludes with new workshops for the implementation community.A Attendees will be enriched with numerous opportunities to network with fellow partners and Oracle throughout the week.  Consider bringing your team and using this venue to hold your own organization kickoff meeting prior to or post Summit. Contact Sheila Ebbitt (Sheila.ebbitt@oracle-DOT-com) for further assistance with your planning.  Attendees will be charged a Summit fee of US$ 250. Online registration cut-off is January 17, 2014. All registration requests after that time will be processed on-site at the event with an attendee fee of US$ 500. Please contact Rene Chapman (rene.chapman@oracle-DOT-com) for information on sponsorship opportunities. For further details on the JD Edwards Summit including agenda, workshops, educational sessions, lodging,  sponsors and Summit registration, click here! Register now! This is going to be an awesome event! John Schiff Vice President JD Edwards Business Development 

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• What Counts For a DBA – Depth

  - by Louis Davidson

  SQL Server offers very simple interfaces to many of its features. Most people could open up SSMS, connect to a server, write a simple query and see the results. Even several of the core DBA tasks are deceptively straightforward. It doesn’t take a rocket scientist to perform a basic database backup or run a trace (even using the newfangled Extended Events!). However, appearances can be deceptive, and often times it is really important that a DBA understands not just the basics of how to perform a task, but why we do a task, and how that task works. As an analogy, consider a child walking into a darkened room. Most would know that they need to turn on the light, and how to do it, so they flick the switch. But what happens if light fails to shine forth. Most would immediately tell you that you need to consider changing the light bulb. So you hop in the car and take them to the local home store and instruct them to buy a replacement. Confronted with a 40 foot display of light bulbs, how will they decide which of the hundreds of types of bulbs, of different types, fittings, shapes, colors, power and efficiency ratings, is the right choice? Obviously the main lesson the child is going to learn this day is how to use their cell phone as a flashlight so they don’t have to ask for help the next time. Likewise, when the metaphorical toddlers who use your database server have issues, they will instinctively know something is wrong, and may even have some idea what caused it, but will have no depth of knowledge to figure out the right solution. That is where the DBA comes in and attempts to save the day. However, when one looks beneath the shiny UI, SQL Server has its own “40 foot display of light bulbs”, in the form of the tremendous number of tools and the often-bewildering amount of information they can present to the DBA, to help us find issues. Unfortunately, resorting to guesswork, to trying different “bulbs” over and over, hoping to stumble on the answer. This is where the right depth of knowledge goes a long way. If we need to write a SELECT statement, then knowing the syntax and where to find the data is not enough. Knowledge of indexes and query plans is essential. Without it, we might hit on a query that “works”, but we are basically still a user, not a programmer, because we have no real control over our platform. Is that level of knowledge deep enough? Probably not, since knowledge of the underlying metadata and structures would be very useful in helping us make sense of any query plan. Understanding the structure of an index makes the “key lookup” operator not sound like what you do when someone tapes your car key to the ceiling. So is even this level of understanding deep enough? Do we need to understand the memory architecture used to process the query? It might be a comforting level of knowledge, and will doubtless come in handy at some point, but is not strictly necessary in most cases. Beyond that lies (more or less) full knowledge of SQL language and the intricacies of every step the SQL Server engine takes to process our query. My personal theory is that, as a professional, our knowledge of a given task should extend, at a minimum, one level deeper than is strictly necessary to perform the task. Anything deeper can be left to the ridiculously smart, or obsessive, or both. As an example. tasked with storing an integer value between 0 and 99999999, it’s essential that I know that choosing an Integer over Decimal(8,0) will likely offer performance benefits. It is then useful that I also understand the value of adding a CHECK constraint, to make sure the values are valid to the desired range; and comforting that I know a little about the underlying processors, registers and computer math. Anything further, I leave to the likes of Joe Chang, whose recent blog post on the topic offers depth by the bucketful!  

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• EMEA Analytics & Data Integration Oracle Partner Forum

  - by milomir.vojvodic

  MONDAY 12TH NOVEMBER, 2012 IN LONDON (UK) For Oracle Partners across Europe, Middle East and Africa: come to hear the latest news from Oracle OpenWorld about Oracle BI & Data Integration, and propel your business growth as an Oracle partner. This event should appeal to BI or Data Integration specialized partners, Executives, Sales, Pre-sales and Solution architects: with a choice of participation in the plenary day and then a set of special interest (technical) sessions. The follow on breakout sessions from the 13th November provide deeper dives and technical training for those of you who wish to stay for more detailed and hands-on workshops. Keynote: Andrew Sutherland, SVP Oracle Technology Hot agenda items will include: The Fusion Middleware Stack: Engineered to work together A complete Analytics and Data Integration Solution Architecture: Big Data and Little Data combined In-Memory Analytics for Extreme Insight Latest Product Development Roadmap for Data Integration and Analytics Venue: Oracles London CITY Moorgate Offices Places are limited, Register from this Link Note: Registration for the conference and the deeper dives and technical training is free of charge to OPN member Partners, but you will be responsible for your own travel and hotel expenses. Event Schedule During this event you can learn about partner success stories, participate in an array of break-out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Nov. 12th  : Day 1 Main Plenary Session : Full day, starting 10.30 am.  Oracle Hosted Dinner in the Evening Nov. 13th  onwards Architecture Masterclass : IM Reference Architecture – Big Data and Little Data combined (1 day) BI-Apps Bootcamp  (4-days) Oracle GoldenGate workshop (1 day) Oracle Data Integrator and Oracle Enterprise Data Quality workshop (1 day) For further information and detail download the Agenda (pdf) or contact Michael Hallett at [email protected] and Milomir Vojvodic at [email protected] v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Announcing the Next AppAdvantage IT Leader Documentary

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Close on the heels of the very successful launch of Oracle BPM 12c, we are so excited to be announcing the next video in the Oracle AppAdvantage IT Leaders Series. As you know, the Oracle AppAdvantage IT Leaders Series profiles a successful executive in an industry leading organization that has embarked on a business transformation or platform modernization journey by taking full advantage of the Oracle AppAdvantage pace layered architecture. Tune in on Tuesday, September 9th at 10 am Pacific/1 pm Eastern to catch our IT executive, Regis Louis in an in-depth conversation with IT executives from Siram S.p.a., a major energy services management company in Italy. The documentary will explore how the company is doing process orchestration and business process management to build inter-department collaboration, maintain data integrity and offer complete transparency throughout their Request for Proposal (RFP) process. Oracle’s technology expert will then do a comprehensive walk-through of Siram’s IT model, the various components and how Oracle Fusion Middleware technologies are enabling their Oracle E-Business Suite processes. Experts will be at hand to answer your questions live. Check out this live documentary webcast and find out how organizations like yours are building business agility leveraging existing investments in Oracle Applications. Register today. And if you are on twitter, send your questions to @OracleMiddle with #ITLeader, #AppAdvantage. We look forward to connecting with you on Tue, Sep 9. Siram Achieves Commercial Efficiency with Improved Business Process Agility Date: Tuesday, September 9, 2014 Time: 10:00 AM PT / 1:00 PM ET /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Setting up your project

  - by ssoolsma

  Before any coding we first make sure that the project is setup correctly. (Please note, that this blog is all about how I do it, and incase i forget, i can return here and read how i used to do it. Maybe you come up with some idea’s for yourself too.) In these series we will create a minigolf scoring cart. Please note that we eventually create a fully functional application which you cannot use unless you pay me alot of money! (And i mean alot!)   1. Download and install the appropriate tools. Download the following: - TestDriven.Net (free version on the bottom of the download page) - nUnit TestDriven is a visual studio plugin for many unittest frameworks, which allows you to run  / test code very easily with a right click –> run test. nUnit is the test framework of choice, it works seamless with TestDriven.   2. Create your project Fire up visual studio and create your DataAccess project:  MidgetWidget.DataAccess is it’s name. (I choose MidgetWidget as name for the solution). Also, make sure that the MidgetWidget.DataAccess project is a c# ClassLibary Hit OK to create the solution. (in the above example the checkbox Create directory for solution is checked, because i’m pointing the location to the root of c:\development where i want MidgetWidget to be created.   3. Setup the database. You should have thought about a database when you reach this point. Let’s assume that you’ve created a database as followed: Table name: LoginKey Fields: Id (PK), KeyName (uniqueidentifier), StartDate (datetime), EndDate (datetime) Table name:  Party Fields: Id (PK), Key (uniqueidentifier, Created (datetime) Table name:  Person Fields: Id(PK),  PartyId (int), Name (varchar) Tablename: Score Fields: Id (PK), Trackid (int), PersonId (int), Strokes (int) Tablename: Track Fields: Id (PK), Name (varchar) A few things to take note about the database setup. I’ve singularized all tablenames (not “Persons“ but “Person”. This is because in a few minutes, when this is in our code, we refer to the database objects as single rows. We retrieve a single Person not a single “Persons” from the database.   4. Create the entity framework In your solution tree create a new folder and call it “DataModel”. Inside this folder: Add new item –> and choose ADO.NET Entity Data Model. Name it “Entities.edmx” and hit  “Add”. Once the edmx is added, open it (double click) and right click the white area and choose “Update model from database…". Now, point it to your database (i include sensitive data in the connectionstring) and select all the tables. After that hit “Finish” and let the entity framework do it’s code generation. Et Voila, after a few seconds you have set up your entity model. Next post we will start building the data-access! I’m off to the beach.

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• Getting Started with Cloud Computing

  - by juanlarios

  You’ve likely heard about how Office 365 and Windows Intune are great applications to get you started with Cloud Computing. Many of you emailed me asking for more info on what Cloud Computing is, including the distinction between "Public Cloud" and "Private Cloud". I want to address these questions and help you get started. Let's begin with a brief set of definitions and some places to find more info; however, an excellent place where you can always learn more about Cloud Computing is the Microsoft Virtual Academy. Public Cloud computing means that the infrastructure to run and manage the applications users are taking advantage of is run by someone else and not you. In other words, you do not buy the hardware or software to run your email or other services being used in your organization – that is done by someone else. Users simply connect to these services from their computers and you pay a monthly subscription fee for each user that is taking advantage of the service. Examples of Public Cloud services include Office 365, Windows Intune, Microsoft Dynamics CRM Online, Hotmail, and others. Private Cloud computing generally means that the hardware and software to run services used by your organization is run on your premises, with the ability for business groups to self-provision the services they need based on rules established by the IT department. Generally, Private Cloud implementations today are found in larger organizations but they are also viable for small and medium-sized businesses since they generally allow an automation of services and reduction in IT workloads when properly implemented. Having the right management tools, like System Center 2012, to implement and operate Private Cloud is important in order to be successful. So – how do you get started? The first step is to determine what makes the most sense to your organization. The nice thing is that you do not need to pick Public or Private Cloud – you can use elements of both where it makes sense for your business – the choice is yours. When you are ready to try and purchase Public Cloud technologies, the Microsoft Volume Licensing web site is a good place to find links to each of the online services. In particular, if you are interested in a trial for each service, you can visit the following pages: Office 365, CRM Online, Windows Intune, and Windows Azure. For Private Cloud technologies, start with some of the courses on Microsoft Virtual Academy and then download and install the Microsoft Private Cloud technologies including Windows Server 2008 R2 Hyper-V and System Center 2012 in your own environment and take it for a spin. Also, keep up to date with the Canadian IT Pro blog to learn about events Microsoft is delivering such as the IT Virtualization Boot Camps and more to get you started with these technologies hands on. Finally, I want to ask for your help to allow the team at Microsoft to continue to provide you what you need. Twice a year through something we call "The Global Relationship Study" – they reach out and contact you to see how they're doing and what Microsoft could do better. If you get an email from "Microsoft Feedback" with the subject line "Help Microsoft Focus on Customers and Partners" between March 5th and April 13th, please take a little time to tell them what you think. Cloud Computing Resources: Microsoft Server and Cloud Computing site – information on Microsoft's overall cloud strategy and products. Microsoft Virtual Academy – for free online training to help improve your IT skillset. Office 365 Trial/Info page – get more information or try it out for yourself. Office 365 Videos – see how businesses like yours have used Office 365 to transition to the cloud. Windows Intune Trial/Info – get more information or try it out for yourself. Microsoft Dynamics CRM Online page – information on trying and licensing Microsoft Dynamics CRM Online. Additional Resources You May Find Useful: Springboard Series Your destination for technical resources, free tools and expert guidance to ease the deployment and management of your Windows-based client infrastructure. TechNet Evaluation Center Try some of our latest Microsoft products for free, Like System Center 2012 Pre-Release Products, and evaluate them before you buy. AlignIT Manager Tech Talk Series A monthly streamed video series with a range of topics for both infrastructure and development managers. Ask questions and participate real-time or watch the on-demand recording. Tech·Days Online Discover what's next in technology and innovation with Tech·Days session recordings, hands-on labs and Tech·Days TV.

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• Keeping your options open in a cloud solution

  - by BuckWoody

  In on-premises solutions we have the full range of options open for a given computing solution – but we don’t always take advantage of them, for multiple reasons. Data goes in a Relational Database Management System, files go on a share, and e-mail goes to the Exchange server. Over time, vendors (including ourselves) add in functionality to one product that allow non-standard use of the platform. For example, SQL Server (and Oracle, and others) allow large binary storage in or through the system – something not originally intended for an RDBMS to handle. There are certainly times when this makes sense, of course, but often these platform hammers turn every problem into a nail. It can make us “lazy” in our design – we sometimes don’t take the time to learn another architecture because the one we’ve spent so much time with can handle what we want to do. But there’s a distinct danger here. In nature, when a population shares too many of the same traits, it can cause a complete collapse if a situation exploits a weakness shared by that population. The same is true with not using the righttool for the job in a computing environment. Your company or organization depends on your knowledge as a professional to select the best mix of supportable, flexible, cost-effective technologies to solve their problems, whether you’re in an architect role or not.  So take some time today to learn something new. The way I do this is to select a given problem, and try to solve it with a technology I’m not familiar with. For instance – create a Purchase Order system in Excel, then in Hadoop or MongoDB, or even in flat-files using PowerShell as an interface. No, I’m not suggesting any of these architectures are the proper way to solve the PO problem, but taking something concrete that you know well and applying that meta-knowledge to another platform will assist you in exercising the “little grey cells” and help you and your organization understand what is open to you. And of course you can do all of this on-premises – but my recommendation is to check out a cloud platform (my suggestion would of course be Windows Azure :) ) and try it there. Most providers (including Microsoft) provide free time to do that.

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• So Much Happening at Devoxx

  - by Tori Wieldt

  Devoxx, the premier Java conference in Europe, has been sold out for a while. The organizers (thanks Stephan and crew!) cap the attendance to make sure all attendees have a great experience, and that speaks volumes about their priorities. The speakers, hackathons, labs, and networking are all first class. The Oracle Technology Network will be there, and if you were smart/lucky enough to get a ticket, come find us and join the fun: IoT Hack Fest Build fun and creative Internet of Things (IoT) applications with Java Embedded, Raspberry Pi and Leap Motion on the University Days (Monday and Tuesday). Learn from top experts Yara & Vinicius Senger and Geert Bevin at two Raspberry Pi & Leap Motion hands-on labs and hacking sessions. Bring your computer. Training and equipment will be provided. Devoxx will also host an Internet of Things shop in the exhibition floor where attendees can purchase Arduino, Raspberry PI and Robot starter kits. Bring your IoT wish list! Video Interviews Yolande Poirier and I will be interviewing members of the Java Community in the back of the Expo hall on Wednesday and Thursday. Videos are posted on Parleys and YouTube/Java. We have a few slots left, so contact me (you can DM @Java) if you want to share your insights or cool new tip or trick with the rest of the developer community. (No commercials, no fluff. Keep it techie and keep it real.)  Oracle Keynote Wednesday morning Mark Reinhold, Chief Java Platform Architect, and Brian Goetz, Java Language Architect will provide an update on Java 8 and beyond. Oracle Booth Drop by the Oracle booth to see old and new friends.  We'll have Java in Action demos and the experts to explain them and answer your questions. We are raffling off Raspberry Pi's each day, so be sure to get your badged scanned. We'll have beer in the booth each evening. Look for @Java in her lab coat.  See you at Devoxx! 

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• FREE EBus (ATG) webcast on Troubleshooting Invalid Objects

  - by cwarticki

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} E-Business Suite Applications Technology Group (ATG) Advisor Webcast Program Invitation : Advisor Webcast December 2012 In December 2012 we have scheduled an Advisor Webcast, where we want to give you a closer look into the invalid objects in an E-Business Suite Environment. E-Business Suite – Troubleshooting invalid objects Agenda : · Introduction · Activities that generate invalid objects · EBS Architecture · EBS Patching Concepts · Troubleshooting Invalid Objects · References EMEA Session : o Tuesday December 11th, 2012 o at 09:00 AM UK / 10:00 AM CET / 13:30 India / 17:00 Japan / 18:00 Australia o Details & Registration : Note 1501696.1 o Direct link to register in WebEx US Session : o Wednesday December 12th, 2012 o at 18:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern o Details & Registration : Note 1501697.1 o Direct link to register in WebEx If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

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• Oracle Open World - the technologist's fall classic

  - by user581320

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Well its September and the calendar is charging towards fall. I realized today that another summer had passed as the first rain in months fell here in northern California redwood country. If its fall that means that Oracle Open World is right around the corner and that tens of thousands of technology professionals will soon converge on San Francisco to fill every hotel and every corner of their minds. As in years past, team UPK will be there in force to answer questions, demo and discuss all things UPK. On Thursday, October 4, from 12:45pm to 1:45pm I along with several of my UPK teammates will be manning the User Productivity Kit Panel - Best Practices to Manage and Deploy Content. This session is an interactive session intended as an opportunity to get your UPK questions answered. To get things started we will answer some questions submitted in advance. If you have any questions or subject areas you’d like addressed during the session, let me know here in the blog and then come to the session and we’ll do our best to answer your questions.  Peter Maravelias UPK Product Management

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• After startup, display reverts to one desktop duplicated on both screens

  - by Skilldrick

  I have a Samsung R530 laptop. I'm actually running Linux Mint, which is based on Ubuntu (which is why I thought it would be OK to post this here). I'm now getting exactly the same problem on Ubuntu 10.10. I've got it setup with a secondary LCD monitor, and I've changed the display settings so the laptop screen and monitor are at optimal resolution, with the desktop shared between them. After startup though (typically around 10-30 seconds) the display reverts to 1024 x 768 on both screens, and the display is duplicated (i.e. both screens show the same thing). I think this is something to do with my video card, as I had the same problem when I was running Arch Linux. Any ideas? Edit: 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 09) 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 09) 00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 09) 00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03) 00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03) 00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) 00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03) 00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03) 00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93) 00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03) 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03) 02:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01) 04:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller It seems it's Intel, not Nvidia. I have a current work around, which is to have a launcher to a script containing xrandr --output LVDS1 --mode 1366x768 --output HDMI1 --mode 1280x1024 --left-of LVDS1 on my desktop, and to run it after the displays revert, but it's not ideal.

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• ATG Live Webcast Nov. 8th: Advanced Management of EBS with Oracle Enterprise Manager

  - by Bill Sawyer

  The task of managing and monitoring Oracle E-Business Suite environments can be very challenging. The Application Management Pack plug-in is part of Oracle Enterprise Manager 12c Application Management Suite for Oracle E-Business Suite. The Application Management Pack plug-in is designed to monitor and manage all the different technologies that constitute Oracle E-Business Suite applications, including midtier, configuration, host, and database management—to name just a few. Customers that have implemented Oracle Enterprise Manager have experienced dramatic improvements in system visibility, diagnostic capability, and administrator productivity. This webcast will highlight the key features and benefits of Oracle Enterprise Manager, the latest version of the Oracle Application Management Suite for Oracle E-Business Suite. Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Date:                Thursday, November 8, 2012Time:               8:00 AM - 9:00 AM Pacific Standard TimePresenters:   Angelo Rosado, Principal Product Manager, E-Business Suite ATG                         Lauren Cohn, Principal Curriculum Developer, E-Business Suite ATGWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:   Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103191To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  591460967 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• Crystal Ball Live Webcast: Expert insight from EpiX Analytics

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Register today for the November 2nd live Crystal Ball webcast- Expert insight from EpiX Analytics: Techniques for Improved Risk Management and Decision-Making Join our speaker Dr Huybert Groenendaal, PhD, MSc, MBA, EpiX Analytics LLC and learn how to realize the full value of decision-making techniques, and: • Gain insight into risks and uncertainties • Account for risk in quantitative analysis and decision making • Generate a range of possible outcomes and the probabilities they will occur for any choice of action • Learn best practice for the use of Crystal Ball to support decision making in your own environment • Learn how to avoid common mistakes when using Monte Carlo simulations • Maximize your existing investment in spreadsheet technology Register now for this November 2nd live webcast and don't miss this opportunity to learn how you can model, predict and forecast with better results. For more information view the evite.

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• Optimal Data Structure for our own API

  - by vermiculus

  I'm in the early stages of writing an Emacs major mode for the Stack Exchange network; if you use Emacs regularly, this will benefit you in the end. In order to minimize the number of calls made to Stack Exchange's API (capped at 10000 per IP per day) and to just be a generally responsible citizen, I want to cache the information I receive from the network and store it in memory, waiting to be accessed again. I'm really stuck as to what data structure to store this information in. Obviously, it is going to be a list. However, as with any data structure, the choice must be determined by what data is being stored and what how it will be accessed. What, I would like to be able to store all of this information in a single symbol such as stack-api/cache. So, without further ado, stack-api/cache is a list of conses keyed by last update: `(<csite> <csite> <csite>) where <csite> would be (1362501715 . <site>) At this point, all we've done is define a simple association list. Of course, we must go deeper. Each <site> is a list of the API parameter (unique) followed by a list questions: `("codereview" <cquestion> <cquestion> <cquestion>) Each <cquestion> is, you guessed it, a cons of questions with their last update time: `(1362501715 <question>) (1362501720 . <question>) <question> is a cons of a question structure and a list of answers (again, consed with their last update time): `(<question-structure> <canswer> <canswer> <canswer> and ` `(1362501715 . <answer-structure>) This data structure is likely most accurately described as a tree, but I don't know if there's a better way to do this considering the language, Emacs Lisp (which isn't all that different from the Lisp you know and love at all). The explicit conses are likely unnecessary, but it helps my brain wrap around it better. I'm pretty sure a <csite>, for example, would just turn into (<epoch-time> <api-param> <cquestion> <cquestion> ...) Concerns: Does storing data in a potentially huge structure like this have any performance trade-offs for the system? I would like to avoid storing extraneous data, but I've done what I could and I don't think the dataset is that large in the first place (for normal use) since it's all just human-readable text in reasonable proportion. (I'm planning on culling old data using the times at the head of the list; each inherits its last-update time from its children and so-on down the tree. To what extent this cull should take place: I'm not sure.) Does storing data like this have any performance trade-offs for that which must use it? That is, will set and retrieve operations suffer from the size of the list? Do you have any other suggestions as to what a better structure might look like?

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• Understanding the levels of computing

  - by RParadox

  Sorry, for my confused question. I'm looking for some pointers. Up to now I have been working mostly with Java and Python on the application layer and I have only a vague understanding of operating systems and hardware. I want to understand much more about the lower levels of computing, but it gets really overwhelming somehow. At university I took a class about microprogramming, i.e. how processors get hard-wired to implement the ASM codes. Up to now I always thought I wouldn't get more done if learned more about the "low level". One question I have is: how is it even possible that hardware gets hidden almost completely from the developer? Is it accurate to say that the operating system is a software layer for the hardware? One small example: in programming I have never come across the need to understand what L2 or L3 Cache is. For the typical business application environment one almost never needs to understand assembler and the lower levels of computing, because nowadays there is a technology stack for almost anything. I guess the whole point of these lower levels is to provide an interface to higher levels. On the other hand I wonder how much influence the lower levels can have, for example this whole graphics computing thing. So, on the other hand, there is this theoretical computer science branch, which works on abstract computing models. However, I also rarely encountered situations, where I found it helpful thinking in the categories of complexity models, proof verification, etc. I sort of know, that there is a complexity class called NP, and that they are kind of impossible to solve for a big number of N. What I'm missing is a reference for a framework to think about these things. It seems to me, that there all kinds of different camps, who rarely interact. The last few weeks I have been reading about security issues. Here somehow, much of the different layers come together. Attacks and exploits almost always occur on the lower level, so in this case it is necessary to learn about the details of the OSI layers, the inner workings of an OS, etc.

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• Oracle OpenWorld is on the Horizon

  - by Matthew Haavisto

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle OpenWorld 2012 is only a few months away, and we're excited about our slate of sessions and other activities scheduled this year.  PeopleSoft sessions are perennially among the best attended and well-received sessions, and we plan to keep that trend going. We have a full complement of sessions planned, from updates for some of your yearly favorites to lots of completely new topics.  Some of the long-standing favorites include the PeopleSoft Technology Roadmap, PeopleTools Tips and Techniques and a number of candid panel discussions. Coverage of the latest trends include new sessions on PeopleSoft on mobile platforms, PeopleSoft's new user experience and interaction model, advances in reporting and analytics and employing virtualization to reduce costs.  The PeopleTools team is also working closely with Applications groups this year to demonstrate to users how advances in PeopleTools will have a direct and beneficial impact on the latest applications releases.  There are plenty of sessions for developers and administrators as well, from sessions on enhancing, integrating, maintaining, and securing your applications, to tuning for performance.  We'll also update you on the latest platform roadmap. In addition to these conventional sessions, we will of course be manning the demo pods, where you'll be able to see the latest functionality first hand. We plan to engage in lots of direct customer interaction.  One of the highlights each year for our team as well as attendees is the session in which a panel of senior PeopleTools leaders talks candidly and engages in open Q&A with customers about our products.  This is definitely a discussion worth joining in on. Keep your eyes on this blog in the coming weeks for details on many of the sessions we have planned.  We look forward to seeing you at OpenWorld 2012!

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• Developing a Support Plan for Cloud Applications

  - by BuckWoody

  Last week I blogged about developing a High-Availability plan. The specifics of a given plan aren't as simple as "Step 1, then Step 2" because in a hybrid environment (which most of us have) the situation changes the requirements. There are those that look for simple "template" solutions, but unless you settle on a single vendor and a single way of doing things, that's not really viable. The same holds true for support. As I've mentioned before, I'm not fond of the term "cloud", and would rather use the tem "Distributed Computing". That being said, more people understand the former, so I'll just use that for now. What I mean by Distributed Computing is leveraging another system or setup to perform all or some of a computing function. If this definition holds true, then you're essentially creating a partnership with a vendor to run some of your IT - whether that be IaaS, PaaS or SaaS, or more often, a mix. In your on-premises systems, you're the first and sometimes only line of support. That changes when you bring in a Cloud vendor. For Windows Azure, we have plans for support that you can pay for if you like. http://www.windowsazure.com/en-us/support/plans/ You're not off the hook entirely, however. You still need to create a plan to support your users in their applications, especially for the parts you control. The last thing they want to hear is "That's vendor X's problem - you'll have to call them." I find that this is often the last thing the architects think about in a solution. It's fine to put off the support question prior to deployment, but I would hold off on calling it "production" until you have that plan in place. There are lots of examples, like this one: http://www.va-interactive.com/inbusiness/editorial/sales/ibt/customer.html some of which are technology-specific. Once again, this is an "it depends" kind of approach. While it would be nice if there was just something in a box we could buy, it just doesn't work that way in a hybrid system. You have to know your options and apply them appropriately.

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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• Developing a Support Plan for Cloud Applications

  - by BuckWoody

  Last week I blogged about developing a High-Availability plan. The specifics of a given plan aren't as simple as "Step 1, then Step 2" because in a hybrid environment (which most of us have) the situation changes the requirements. There are those that look for simple "template" solutions, but unless you settle on a single vendor and a single way of doing things, that's not really viable. The same holds true for support. As I've mentioned before, I'm not fond of the term "cloud", and would rather use the tem "Distributed Computing". That being said, more people understand the former, so I'll just use that for now. What I mean by Distributed Computing is leveraging another system or setup to perform all or some of a computing function. If this definition holds true, then you're essentially creating a partnership with a vendor to run some of your IT - whether that be IaaS, PaaS or SaaS, or more often, a mix. In your on-premises systems, you're the first and sometimes only line of support. That changes when you bring in a Cloud vendor. For Windows Azure, we have plans for support that you can pay for if you like. http://www.windowsazure.com/en-us/support/plans/ You're not off the hook entirely, however. You still need to create a plan to support your users in their applications, especially for the parts you control. The last thing they want to hear is "That's vendor X's problem - you'll have to call them." I find that this is often the last thing the architects think about in a solution. It's fine to put off the support question prior to deployment, but I would hold off on calling it "production" until you have that plan in place. There are lots of examples, like this one: http://www.va-interactive.com/inbusiness/editorial/sales/ibt/customer.html some of which are technology-specific. Once again, this is an "it depends" kind of approach. While it would be nice if there was just something in a box we could buy, it just doesn't work that way in a hybrid system. You have to know your options and apply them appropriately.

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• Data Mining Email with Thunderbird

  - by user554629

  Oracle has many formal, searchable locations:  Service Requests, BugIDs, Technical Documents. These contain the results of an investigation for a customer crash situation;  they're created after the intense work of resolution is over, and typically contain the "root cause" of the failure ... but not the methods for identifying that cause. Email is still the standby for interacting with quickly formed groups of specialists, focusing on a particular incident.Customer BI, Network and System specialists;  Oracle Tech Support, Development, Consultants; OEM Database, OS technical support.   It is a chaotic, time-oriented set of configuration, call stacks, changes, techniques to discover and repair the failure. I needed to organize that information into something cohesive to prepare the blog entry on Teradata.  My corporate email client of choice is Thunderbird.   My original (flawed) search technique: R-Click on Inbox in Thunderbird left pane, and choose Search Messages Subject:  [ teradata ] Results: A new window titled "Search Messages"Single pane of selected messagesColumn headings:  Subject  From  Date  LocationNo preview window for messages There are 673 email entries in the result ( too many )  R-click icon just above the vertical scroll bar on the rightCheck [x] Tags Click on the Tags header to sort by "Important" View contents of message by double-clickingOpens in the Thunderbird Main Window in a new Tab Not what I was looking for, close the tab and try again. There has to be a better way.  ( and there is ) I need to be more productive, eliminating duplicate-chained messages, for example.   Even the Tag "Important" that was added during the investigation phase, is "not so much" for my current task. In the "Search Messages" window, click [ Save as Search Folder ] [ teradata ]  Appears as a new folder in my Inbox. Focus on that folder and the results appear with a list of messages like every other folder in the Inbox.Only the results of the search are shown A preview window is now available for each message Sort, Select message, Cursor Down ... navigates quickly through the messages. But wait, there's more ... Click Find ( Ctrl-F) Enter a search term for the message body, like.[ LIBPATH ] The search is "sticky" ... each message you cycle through wil focus ( and highlight) the LIBPATH search term. And still more .... Reset the Tag"Important" message.   Press "1" and the tag is removed Press "4" and a new Tag "ToDo" is applied After applying all of the tags, sort by Tag for a new message order Adjust the search criteria ... R-click on the [ teradata ] search folder, and choose Properties Add additional criteria to narrow the search Some of the information I'm looking for did not contain "teradata" in the subject line. + Body  [ contains ] [ Best Practices ] That's it.  Much more efficient search.   Thank you Thunderbird.

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• ADF Mobile Released!!

  - by Denis T

  ADFmfAnnounce We are pleased to announce the general availability of the newest version of Oracle’s ADF Mobile framework. This new framework provides the much anticipated on-device capabilities that the latest mobile applications require.  Feature Highlights Java - Oracle brings a Java VM embedded with each application so you can develop all your business logic in the platform neutral language you know and love! (Yes, even iOS!) JDBC - Since we give you Java, we also provide JDBC along with a SQLite driver and engine that also supports encryption out of the box. Multi-Platform - Truly develop your application only once and deploy to multiple platforms. iOS and Android platforms are supported for both phone and tablet. Flexible - You can decide how to implement the UI: (a) Use existing server-based UI framework like JSF. (b) Use your own favorite HTML5 framework like JQuery. (c) Use our declarative HTML5 component set provided with the framework. ADF Mobile XML or AMX for short, provides all the normal input and layout controls you expect and we also add charts/maps/gauges along with it to provide a very comprehensive UI controls. You can also mix and match any of the three for ultimate flexibility! Device Feature Access - You can get access to device features from either Java or JavaScript to invoke features like camera, GPS, email, SMS, contacts, etc. Secure - ADF Mobile provides integrated security that works with your server back-end as well. Whether you’re using remote URLs, local HTML or AMX, you can secure any/all of your features with a single consistent login page. Since we also give you SQLite encryption, we are assured that your data is safe. Rapid - Using the same development techniques that ADF developers are already used to, you can quickly create mobile applications without ever learning another language! Architecture ADF Mobile is a “hybrid” architecture that employs a natively built “container” on each platform that hosts a number of browser windows that are used to display the application content. We add the Java VM as a natively built library to the container for business logic.   How To Get Started ADF Mobile is an extension to the recently released JDeveloper version 11.1.2.3.0. Simple get the latest JDeveloper from Oracle Technology Network and use the Check for Updates feature to get the ADF Mobile extension. Note: ADF Mobile does not require developers to learn any other languages or frameworks but to build/deploy to iOS, you must be on an Apple MacintoshTM and have Xcode installed. To build/deploy to Android™ you must have the Android SDK installed.

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• RPi and Java Embedded GPIO: It all begins with hardware

  - by hinkmond

  So, you want to connect low-level peripherals (like blinky-blinky LEDs) to your Raspberry Pi and use Java Embedded technology to program it, do you? You sick foolish masochist. No, just kidding! That's awesome! You've come to the right place. I'll step you though it. And, as with many embedded projects, it all begins with hardware. So, the first thing to do is to get acquainted with the GPIO header on your RPi board. A "header" just means a thingy with a bunch of pins sticking up from it where you can connect wires. See the the red box outline in the photo. Now, there are many ways to connect to that header outlined by the red box in the photo (which the RPi folks call the P1 header). One way is to use a breakout kit like the one at Adafruit. But, we'll just use jumper wires in this example. So, to connect jumper wires to the header you need a map of where to connect which wire. That's why you need to study the pinout in the photo. That's your map for connecting wires. But, as with many things in life, it's not all that simple. RPi folks have made things a little tricky. There are two revisions of the P1 header pinout. One for older boards (RPi boards made before Sep 2012), which is called Revision 1. And, one for those fancy 512MB boards that were shipped after Sep 2012, which is called Revision 2. So, first make sure which board you have: either you have the Model A or B with 128MB or 256MB built before Sep 2012 and you need to look at the pinout for Rev. 1, or you have the Model B with 512MB and need to look at Rev. 2. That's all you need for now. More to come... Hinkmond

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• what would be a good way to implement/render a 2d tiled map for a browser game?

  - by jj_

  I've made this little rpg ruby game I did while learning and now I'd like to make it into a browser game. I've already set up Sinatra framework to serve it, so what I am looking for, before everything else, is a way to represent the game map in browser (location attributes are stored in db). A new map is randomly generated by code for each new game at each game start. For now forget db, and let's say a map (say 100x100 "squares") is stored as a tridimensional array. (x,y, ...) Last "dimension" of array stores who & what is at that map cell: a player, a building, whatever. So all I have to do is render those "squares" or array cells to a 2d tiled map in the browser. The map does not need to refresh or be dynamically fetched as you scroll it, (at least at this stage of development) but, a technology which would allow me to do so in future would be a good reason for choosing it. Things that I thought of: html tables, html5 canvas, some js framework which is designed exactly with this purpose (which I do not know of = please advice). Yes I know about gamequery-js framework, but I've never used it, and I don't know if it's going to slow down everything down to inusability as I'm adding new features (scrolling, ajax). I really don't know of any other alternatives.. maybe there are lighter approaches? Easier or more minimalistic ways ? More targeted js framework which is the right tool for the job? Maybe just some html canvas code, or even simple image maps, or images with absolute positioning will be enough? The thing is I'd like to start simple, and then gradually make it better, so, as I said before, I'd prefer something that will give me room for improvement or is headed toward new web tendencies but which will also give me a bit of gratification in the beginning :) So.. advices are needed! And appreciated! :) Thanks p.s. Flash is excluded because I don't like it.

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• Upgrading to 9.2 - Info You Can Use (part 2 - Get Hands On Experience)

  - by John Webb

  Our guest blogger, Rebekah Jackson, continues with a series of helpful hints on planning your upgrade to PeopleSoft 9.2. Get Hands-On Experience With a an Easy to Install Demo Image Once you have identified the features you believe can add value (see part 1 of this series here), we recommend that you use our Demo Images to quickly create a PeopleSoft environment where you can try out the new features. The Demo Images are virtual machines that run in VirtualBox.   They contain a fully functioning PeopleSoft environment, including the database, PeopleTools, and the application.  These images can be loaded onto nearly any sized machine that meets the specs outlined in the documentation, including a powerful desktop machine.     The image allows you to very quickly deploy a fully functioning PeopleSoft instance that you can use to explore new features and functions or run a conference room pilot. To take advantage these Demo Images: Go to the Demo Images Home Page (Doc id 1552548.1) on My Oracle Support. Use the " Demo Image Quick Start Guide" and additional documentation links on that page to download and install your desired Demo Image. New Demo Images are posted for each product area approximately every 10 weeks, available shortly after the corresponding patching image. When installed, use the Demo Image to explore the desired features and capabilities. Important Notes: - It is not required to use the Demo Images to evaluate features and functions – any 9.2 instance will support this. We recommend use of the Demo Images because the setup and configuration is dramatically faster than doing a traditional PeopleSoft install. - For those looking to explore new features and capabilities on PeopleSoft 9.1 releases, we have provided virtual machine images using the Oracle Virtual Machine technology. Details and links are available in Oracle’s PeopleSoft Virtualization Products page (Doc id 1538142.1). /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• No Customer Left Behind

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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