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  • How can I acquire an aggregated list of known proxy IP addresses?

    - by Howard3
    I'd like to use this to help maintain a good defence against people trying to skirt the rules of my system. I've found TOR endpoints, nothing that's readily available to be shot into a script (needs to be parsed) but they work. However I need a list which goes beyond TOR yet I cannot find anything conclusive just yet. Any suggestions would be greatly appreciated.

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  • Maintaining file permissions across SVN updates?

    - by Mark Mayo
    I have a series of python scripts with execute permissions in Linux. They are stored in SVN. If I then run svn up to update them, the overwritten files are back to 644 - ie no execute permissions for anyone. Yes I could just script it to chmod +x * afterwards, but surely there's a way to store permissions in SVN or to maintain them when you update? Any suggestions appreciated.

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  • Use textbox value on submit as a query string variable

    - by Eric
    How would I take a text box value and use it in the query string on submit? I'd like it to start as this, /News?favorites=True and end up something like this after the user enters in a search and clicks search. /News?query=test&favorites=True The controller action looks like this public ActionResult Index(string query,bool favorites) { //search code } This question is something close to what I'd like to do, but I'd like to use the query string and maintain the existing values in the query string. Thanks.

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  • How can I have a Foo* iterator to a vector of Foo?

    - by mghie
    If I have a class that contains a std::list<Foo>, how can I implement iterators to a Foo* collection, preferably without using boost? I'd rather not maintain a parallel collection of pointers. For now I have std::list<Foo>, mostly so that removing or inserting an element does not invalidate all other iterators, but would it be possible to implement other iterators too, so that the collection type used in the implementation is opaque to the user of the class?

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  • Alternative to Plist file(iphone) in blackberry application

    - by user336058
    Hi, I have a iphone application developed, and now i want to replicate the same iphone application on blackberry. In the existing application iphone application, we have the plist file, where we maintain certain values like server address, map url etc. All default values are saved in plist. Please can you give me an alternative similar to plist in blackberry.

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  • I need to programmatically remove a batch of unique constraints that I don't know the names of.

    - by Bill
    I maintain a product that is installed at multiple locations which as been haphazardly upgraded. Unique constraints were added to a number of tables, but I have no idea what the names are at any particular instance. What I do know is the table/columnname pair that has the unique constraints and I would like to write a script to delete any unique constraint on these column/table combinations. This is MSSQL 2000 and later. Something that works on 2000/2005/2008 would be best!

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  • Maintaining software versions

    - by SCM
    I am preparing an Excel sheet in which I have to maintain the version number of different pieces of software developed at our company. Can anyone tell me what kind of information to save along with the version number in that sheet for different types of software? I know only one attribute that is version number, and if anything else so please let me know. Regards

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  • Moving rails javascript to public while keeping ruby code?

    - by tesmar
    Hi guys, I have a project to move some JS code outside of rails into the public direcotry, but some of it has ruby code embedded, and depends on the values of the variables from the controllers to set some of its code. How can I move it out of the view and still maintain the same structure, or do I need to just rewrite the JS from scratch?

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  • Why did Sun develop the Java platform? [closed]

    - by nic28
    Why did Sun (now owned by Oracle, I know) develop the Java Plaform? How does it make business sense? It seems to me like it would be a very expensive project (also, any ideas on how much they spent/are spending to develop/maintain the platform?). Are they making money by selling support or something?

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  • Parallelism in .NET – Part 6, Declarative Data Parallelism

    - by Reed
    When working with a problem that can be decomposed by data, we have a collection, and some operation being performed upon the collection.  I’ve demonstrated how this can be parallelized using the Task Parallel Library and imperative programming using imperative data parallelism via the Parallel class.  While this provides a huge step forward in terms of power and capabilities, in many cases, special care must still be given for relative common scenarios. C# 3.0 and Visual Basic 9.0 introduced a new, declarative programming model to .NET via the LINQ Project.  When working with collections, we can now write software that describes what we want to occur without having to explicitly state how the program should accomplish the task.  By taking advantage of LINQ, many operations become much shorter, more elegant, and easier to understand and maintain.  Version 4.0 of the .NET framework extends this concept into the parallel computation space by introducing Parallel LINQ. Before we delve into PLINQ, let’s begin with a short discussion of LINQ.  LINQ, the extensions to the .NET Framework which implement language integrated query, set, and transform operations, is implemented in many flavors.  For our purposes, we are interested in LINQ to Objects.  When dealing with parallelizing a routine, we typically are dealing with in-memory data storage.  More data-access oriented LINQ variants, such as LINQ to SQL and LINQ to Entities in the Entity Framework fall outside of our concern, since the parallelism there is the concern of the data base engine processing the query itself. LINQ (LINQ to Objects in particular) works by implementing a series of extension methods, most of which work on IEnumerable<T>.  The language enhancements use these extension methods to create a very concise, readable alternative to using traditional foreach statement.  For example, let’s revisit our minimum aggregation routine we wrote in Part 4: double min = double.MaxValue; foreach(var item in collection) { double value = item.PerformComputation(); min = System.Math.Min(min, value); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Here, we’re doing a very simple computation, but writing this in an imperative style.  This can be loosely translated to English as: Create a very large number, and save it in min Loop through each item in the collection. For every item: Perform some computation, and save the result If the computation is less than min, set min to the computation Although this is fairly easy to follow, it’s quite a few lines of code, and it requires us to read through the code, step by step, line by line, in order to understand the intention of the developer. We can rework this same statement, using LINQ: double min = collection.Min(item => item.PerformComputation()); Here, we’re after the same information.  However, this is written using a declarative programming style.  When we see this code, we’d naturally translate this to English as: Save the Min value of collection, determined via calling item.PerformComputation() That’s it – instead of multiple logical steps, we have one single, declarative request.  This makes the developer’s intentions very clear, and very easy to follow.  The system is free to implement this using whatever method required. Parallel LINQ (PLINQ) extends LINQ to Objects to support parallel operations.  This is a perfect fit in many cases when you have a problem that can be decomposed by data.  To show this, let’s again refer to our minimum aggregation routine from Part 4, but this time, let’s review our final, parallelized version: // Safe, and fast! double min = double.MaxValue; // Make a "lock" object object syncObject = new object(); Parallel.ForEach( collection, // First, we provide a local state initialization delegate. () => double.MaxValue, // Next, we supply the body, which takes the original item, loop state, // and local state, and returns a new local state (item, loopState, localState) => { double value = item.PerformComputation(); return System.Math.Min(localState, value); }, // Finally, we provide an Action<TLocal>, to "merge" results together localState => { // This requires locking, but it's only once per used thread lock(syncObj) min = System.Math.Min(min, localState); } ); Here, we’re doing the same computation as above, but fully parallelized.  Describing this in English becomes quite a feat: Create a very large number, and save it in min Create a temporary object we can use for locking Call Parallel.ForEach, specifying three delegates For the first delegate: Initialize a local variable to hold the local state to a very large number For the second delegate: For each item in the collection, perform some computation, save the result If the result is less than our local state, save the result in local state For the final delegate: Take a lock on our temporary object to protect our min variable Save the min of our min and local state variables Although this solves our problem, and does it in a very efficient way, we’ve created a set of code that is quite a bit more difficult to understand and maintain. PLINQ provides us with a very nice alternative.  In order to use PLINQ, we need to learn one new extension method that works on IEnumerable<T> – ParallelEnumerable.AsParallel(). That’s all we need to learn in order to use PLINQ: one single method.  We can write our minimum aggregation in PLINQ very simply: double min = collection.AsParallel().Min(item => item.PerformComputation()); By simply adding “.AsParallel()” to our LINQ to Objects query, we converted this to using PLINQ and running this computation in parallel!  This can be loosely translated into English easily, as well: Process the collection in parallel Get the Minimum value, determined by calling PerformComputation on each item Here, our intention is very clear and easy to understand.  We just want to perform the same operation we did in serial, but run it “as parallel”.  PLINQ completely extends LINQ to Objects: the entire functionality of LINQ to Objects is available.  By simply adding a call to AsParallel(), we can specify that a collection should be processed in parallel.  This is simple, safe, and incredibly useful.

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  • C#: LINQ vs foreach - Round 1.

    - by James Michael Hare
    So I was reading Peter Kellner's blog entry on Resharper 5.0 and its LINQ refactoring and thought that was very cool.  But that raised a point I had always been curious about in my head -- which is a better choice: manual foreach loops or LINQ?    The answer is not really clear-cut.  There are two sides to any code cost arguments: performance and maintainability.  The first of these is obvious and quantifiable.  Given any two pieces of code that perform the same function, you can run them side-by-side and see which piece of code performs better.   Unfortunately, this is not always a good measure.  Well written assembly language outperforms well written C++ code, but you lose a lot in maintainability which creates a big techncial debt load that is hard to offset as the application ages.  In contrast, higher level constructs make the code more brief and easier to understand, hence reducing technical cost.   Now, obviously in this case we're not talking two separate languages, we're comparing doing something manually in the language versus using a higher-order set of IEnumerable extensions that are in the System.Linq library.   Well, before we discuss any further, let's look at some sample code and the numbers.  First, let's take a look at the for loop and the LINQ expression.  This is just a simple find comparison:       // find implemented via LINQ     public static bool FindViaLinq(IEnumerable<int> list, int target)     {         return list.Any(item => item == target);     }         // find implemented via standard iteration     public static bool FindViaIteration(IEnumerable<int> list, int target)     {         foreach (var i in list)         {             if (i == target)             {                 return true;             }         }           return false;     }   Okay, looking at this from a maintainability point of view, the Linq expression is definitely more concise (8 lines down to 1) and is very readable in intention.  You don't have to actually analyze the behavior of the loop to determine what it's doing.   So let's take a look at performance metrics from 100,000 iterations of these methods on a List<int> of varying sizes filled with random data.  For this test, we fill a target array with 100,000 random integers and then run the exact same pseudo-random targets through both searches.                       List<T> On 100,000 Iterations     Method      Size     Total (ms)  Per Iteration (ms)  % Slower     Any         10       26          0.00046             30.00%     Iteration   10       20          0.00023             -     Any         100      116         0.00201             18.37%     Iteration   100      98          0.00118             -     Any         1000     1058        0.01853             16.78%     Iteration   1000     906         0.01155             -     Any         10,000   10,383      0.18189             17.41%     Iteration   10,000   8843        0.11362             -     Any         100,000  104,004     1.8297              18.27%     Iteration   100,000  87,941      1.13163             -   The LINQ expression is running about 17% slower for average size collections and worse for smaller collections.  Presumably, this is due to the overhead of the state machine used to track the iterators for the yield returns in the LINQ expressions, which seems about right in a tight loop such as this.   So what about other LINQ expressions?  After all, Any() is one of the more trivial ones.  I decided to try the TakeWhile() algorithm using a Count() to get the position stopped like the sample Pete was using in his blog that Resharper refactored for him into LINQ:       // Linq form     public static int GetTargetPosition1(IEnumerable<int> list, int target)     {         return list.TakeWhile(item => item != target).Count();     }       // traditionally iterative form     public static int GetTargetPosition2(IEnumerable<int> list, int target)     {         int count = 0;           foreach (var i in list)         {             if(i == target)             {                 break;             }               ++count;         }           return count;     }   Once again, the LINQ expression is much shorter, easier to read, and should be easier to maintain over time, reducing the cost of technical debt.  So I ran these through the same test data:                       List<T> On 100,000 Iterations     Method      Size     Total (ms)  Per Iteration (ms)  % Slower     TakeWhile   10       41          0.00041             128%     Iteration   10       18          0.00018             -     TakeWhile   100      171         0.00171             88%     Iteration   100      91          0.00091             -     TakeWhile   1000     1604        0.01604             94%     Iteration   1000     825         0.00825             -     TakeWhile   10,000   15765       0.15765             92%     Iteration   10,000   8204        0.08204             -     TakeWhile   100,000  156950      1.5695              92%     Iteration   100,000  81635       0.81635             -     Wow!  I expected some overhead due to the state machines iterators produce, but 90% slower?  That seems a little heavy to me.  So then I thought, well, what if TakeWhile() is not the right tool for the job?  The problem is TakeWhile returns each item for processing using yield return, whereas our for-loop really doesn't care about the item beyond using it as a stop condition to evaluate. So what if that back and forth with the iterator state machine is the problem?  Well, we can quickly create an (albeit ugly) lambda that uses the Any() along with a count in a closure (if a LINQ guru knows a better way PLEASE let me know!), after all , this is more consistent with what we're trying to do, we're trying to find the first occurence of an item and halt once we find it, we just happen to be counting on the way.  This mostly matches Any().       // a new method that uses linq but evaluates the count in a closure.     public static int TakeWhileViaLinq2(IEnumerable<int> list, int target)     {         int count = 0;         list.Any(item =>             {                 if(item == target)                 {                     return true;                 }                   ++count;                 return false;             });         return count;     }     Now how does this one compare?                         List<T> On 100,000 Iterations     Method         Size     Total (ms)  Per Iteration (ms)  % Slower     TakeWhile      10       41          0.00041             128%     Any w/Closure  10       23          0.00023             28%     Iteration      10       18          0.00018             -     TakeWhile      100      171         0.00171             88%     Any w/Closure  100      116         0.00116             27%     Iteration      100      91          0.00091             -     TakeWhile      1000     1604        0.01604             94%     Any w/Closure  1000     1101        0.01101             33%     Iteration      1000     825         0.00825             -     TakeWhile      10,000   15765       0.15765             92%     Any w/Closure  10,000   10802       0.10802             32%     Iteration      10,000   8204        0.08204             -     TakeWhile      100,000  156950      1.5695              92%     Any w/Closure  100,000  108378      1.08378             33%     Iteration      100,000  81635       0.81635             -     Much better!  It seems that the overhead of TakeAny() returning each item and updating the state in the state machine is drastically reduced by using Any() since Any() iterates forward until it finds the value we're looking for -- for the task we're attempting to do.   So the lesson there is, make sure when you use a LINQ expression you're choosing the best expression for the job, because if you're doing more work than you really need, you'll have a slower algorithm.  But this is true of any choice of algorithm or collection in general.     Even with the Any() with the count in the closure it is still about 30% slower, but let's consider that angle carefully.  For a list of 100,000 items, it was the difference between 1.01 ms and 0.82 ms roughly in a List<T>.  That's really not that bad at all in the grand scheme of things.  Even running at 90% slower with TakeWhile(), for the vast majority of my projects, an extra millisecond to save potential errors in the long term and improve maintainability is a small price to pay.  And if your typical list is 1000 items or less we're talking only microseconds worth of difference.   It's like they say: 90% of your performance bottlenecks are in 2% of your code, so over-optimizing almost never pays off.  So personally, I'll take the LINQ expression wherever I can because they will be easier to read and maintain (thus reducing technical debt) and I can rely on Microsoft's development to have coded and unit tested those algorithm fully for me instead of relying on a developer to code the loop logic correctly.   If something's 90% slower, yes, it's worth keeping in mind, but it's really not until you start get magnitudes-of-order slower (10x, 100x, 1000x) that alarm bells should really go off.  And if I ever do need that last millisecond of performance?  Well then I'll optimize JUST THAT problem spot.  To me it's worth it for the readability, speed-to-market, and maintainability.

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  • Share and Deliver BI Publisher Reports in Multiple Languages

    - by kanichiro.nishida
    When you share your reports with someone who speak and read in different languages you want your reports to be shown in their language, right ? Well, translating reports with BI Publisher is not only easy but also reduces the maintenance cost a lot. Many of us in the BI Publisher product development team used to work in Globalization and Multi Lingual support, which enables Oracle products and applications to be used in many different languages and countries and territories.  And we have a lot of experience in this area. In fact, being a strategic reporting platform for Oracle EBS, PeopleSoft, JD Edwards, Siebel, and many other Oracle application products, our customers from all over the world are generating thousands of thousands of reports, including out-of-the-box pre-developed reports from Oracle and customer created or customized reports, in their own local language everyday as they operate and manage their business. Today, I’m going to talk about this very topic, how to translate my reports with BI Publisher 11G. Translation Grows, not the Numbers of the Reports Most of the reporting tools, regardless if it’s traditional or new, always take this translation on the back burner. They require their users to copy an original report and translate the whole thing. So when you want to support additional10 languages you will need to have 10 copies of the original. Imagine when you have 50 reports then you will end up having 500 reports (50 x 10) ! Now you need to maintain these 500 reports, whenever you need to make a change in a report you need to apply the same change to the other 10 reports. And as you imagine this is not only a nightmare for IT managements but not acceptable especially for the applications like Oracle EBS that supports over 30 languages. So first thing we did was, very simple, we separated the translation out of the report and marry it to the report only at the report generation. This means, regardless of how many languages you need to support you need to have only one report and translation files for the 10 languages, which would contain the translated letters and words. So let’s say you have 50 reports and need to support 10 languages for those reports you still have only 50 reports and each report now has 10 language translation files. Yes, translation is the one should grow as you add more languages to support, not the report itself! And second, we provide the translation files in XLIFF format, which is an international standard XML based format to exchange and maintain translation strings. So once you generate the XLIFF files for your reports with BI Publisher then you can work with any translation vendors in the world to make a mass translation or you can translate the XML files by yourself by manually updating the translatable strings presented in this text file. Lastly, we made it easier to manage the translation process starting from generating the XLIFF files to uploading the translated XLIFF files back to the BI Publisher server. You can generate, download, upload the XLIFF files from the BI Publisher’s Web interface with your browser and you can see the translated reports right away without needing to shutdown or restart your server. While the translated reports are displayed based on your language preference setting you can also specify a different language when you schedule or deliver the reports so that they can be generated in your customer’s preferred language. What Can I Translate? When it comes to translation there are three things. First, report content translation. When you receive a report you like to see the content like report title, section title, comments, annotation, table column header, and anything that are static and embedded in the report. in your preferred language. We call this Reports Content translation. Second, when you open a report online you might want to see not only the report content being translated but also the report UI, such as report name, parameter name, layout name, and anything that would help you to navigate around the reports, to be translated in your language. We call this Reports UI translation. And this separation of the Reports Content and Reports UI translation makes it very useful especially when you want to navigate through the reports in your preferred language UI but want to generate the reports in your customer’s preferred language. Imagine you are English native speaker and need to generate and send a report to your customers in China. You like to see the report name, parameter name in English so that you can comfortably navigate to the report and generate the report output, but like to see the report generated in Chinese so that the your customers in China can understand the report when they receive it. And lastly, you might want to see even the data presented in the report to be translated. For example, you might want to see product names in an Order Status report to be translated based on the report viewer’s language preference. We call this Reporting Data translation. Since this Reporting Data translation is maintained at the data source level such as Database tables along with the main data, you need to prepare the translation at the data source level first. Then, you want to make sure that your query is switched accordingly based on the language preference setting so that the translated data will be retrieved. How to Translate BI Publisher Reports? Now when it comes to ‘how to translate BI Publisher reports?’ the main focus here is about the translation for the Report Content and Report UI. And I just created this video to show you how to create and manage the translation with BI Publisher 11G. Please take a look at the clip below.   In today’s business world, customers and suppliers are from all over the world regardless of the size of the company or organization. Supporting multiple languages for your reports is no longer something ‘nice to have’, it’s mandatory. BI Publisher is designed to support multi lingual reports from the beginning without any extra hidden cost of license or configuration like other reporting tools such as Crystal Reports. You can support additional languages translation at any time with the very simple steps shown in the video above. Happy translation! Please share your translation experience with us! 

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  • Premature-Optimization and Performance Anxiety

    - by James Michael Hare
    While writing my post analyzing the new .NET 4 ConcurrentDictionary class (here), I fell into one of the classic blunders that I myself always love to warn about.  After analyzing the differences of time between a Dictionary with locking versus the new ConcurrentDictionary class, I noted that the ConcurrentDictionary was faster with read-heavy multi-threaded operations.  Then, I made the classic blunder of thinking that because the original Dictionary with locking was faster for those write-heavy uses, it was the best choice for those types of tasks.  In short, I fell into the premature-optimization anti-pattern. Basically, the premature-optimization anti-pattern is when a developer is coding very early for a perceived (whether rightly-or-wrongly) performance gain and sacrificing good design and maintainability in the process.  At best, the performance gains are usually negligible and at worst, can either negatively impact performance, or can degrade maintainability so much that time to market suffers or the code becomes very fragile due to the complexity. Keep in mind the distinction above.  I'm not talking about valid performance decisions.  There are decisions one should make when designing and writing an application that are valid performance decisions.  Examples of this are knowing the best data structures for a given situation (Dictionary versus List, for example) and choosing performance algorithms (linear search vs. binary search).  But these in my mind are macro optimizations.  The error is not in deciding to use a better data structure or algorithm, the anti-pattern as stated above is when you attempt to over-optimize early on in such a way that it sacrifices maintainability. In my case, I was actually considering trading the safety and maintainability gains of the ConcurrentDictionary (no locking required) for a slight performance gain by using the Dictionary with locking.  This would have been a mistake as I would be trading maintainability (ConcurrentDictionary requires no locking which helps readability) and safety (ConcurrentDictionary is safe for iteration even while being modified and you don't risk the developer locking incorrectly) -- and I fell for it even when I knew to watch out for it.  I think in my case, and it may be true for others as well, a large part of it was due to the time I was trained as a developer.  I began college in in the 90s when C and C++ was king and hardware speed and memory were still relatively priceless commodities and not to be squandered.  In those days, using a long instead of a short could waste precious resources, and as such, we were taught to try to minimize space and favor performance.  This is why in many cases such early code-bases were very hard to maintain.  I don't know how many times I heard back then to avoid too many function calls because of the overhead -- and in fact just last year I heard a new hire in the company where I work declare that she didn't want to refactor a long method because of function call overhead.  Now back then, that may have been a valid concern, but with today's modern hardware even if you're calling a trivial method in an extremely tight loop (which chances are the JIT compiler would optimize anyway) the results of removing method calls to speed up performance are negligible for the great majority of applications.  Now, obviously, there are those coding applications where speed is absolutely king (for example drivers, computer games, operating systems) where such sacrifices may be made.  But I would strongly advice against such optimization because of it's cost.  Many folks that are performing an optimization think it's always a win-win.  That they're simply adding speed to the application, what could possibly be wrong with that?  What they don't realize is the cost of their choice.  For every piece of straight-forward code that you obfuscate with performance enhancements, you risk the introduction of bugs in the long term technical debt of the application.  It will become so fragile over time that maintenance will become a nightmare.  I've seen such applications in places I have worked.  There are times I've seen applications where the designer was so obsessed with performance that they even designed their own memory management system for their application to try to squeeze out every ounce of performance.  Unfortunately, the application stability often suffers as a result and it is very difficult for anyone other than the original designer to maintain. I've even seen this recently where I heard a C++ developer bemoaning that in VS2010 the iterators are about twice as slow as they used to be because Microsoft added range checking (probably as part of the 0x standard implementation).  To me this was almost a joke.  Twice as slow sounds bad, but it almost never as bad as you think -- especially if you're gaining safety.  The only time twice is really that much slower is when once was too slow to begin with.  Think about it.  2 minutes is slow as a response time because 1 minute is slow.  But if an iterator takes 1 microsecond to move one position and a new, safer iterator takes 2 microseconds, this is trivial!  The only way you'd ever really notice this would be in iterating a collection just for the sake of iterating (i.e. no other operations).  To my mind, the added safety makes the extra time worth it. Always favor safety and maintainability when you can.  I know it can be a hard habit to break, especially if you started out your career early or in a language such as C where they are very performance conscious.  But in reality, these type of micro-optimizations only end up hurting you in the long run. Remember the two laws of optimization.  I'm not sure where I first heard these, but they are so true: For beginners: Do not optimize. For experts: Do not optimize yet. This is so true.  If you're a beginner, resist the urge to optimize at all costs.  And if you are an expert, delay that decision.  As long as you have chosen the right data structures and algorithms for your task, your performance will probably be more than sufficient.  Chances are it will be network, database, or disk hits that will be your slow-down, not your code.  As they say, 98% of your code's bottleneck is in 2% of your code so premature-optimization may add maintenance and safety debt that won't have any measurable impact.  Instead, code for maintainability and safety, and then, and only then, when you find a true bottleneck, then you should go back and optimize further.

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  • Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

    - by emily.chorba(at)oracle.com
    Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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  • It was a figure of speech!

    - by Ratman21
    Yesterday I posted the following as attention getter / advertisement (as well as my feelings). In the groups, (I am in) on the social networking site, LinkedIn and boy did I get responses.    I am fighting mad about (a figure of speech, really) not having a job! Look just because I am over 55 and have gray hair. It does not mean, my brain is dead or I can no longer trouble shoot a router or circuit or LAN issue. Or that I can do “IT” work at all. And I could prove this if; some one would give me at job. Come on try me for 90 days at min. wage. I know you will end up keeping me (hope fully at normal pay) around. Is any one hearing me…come on take up the challenge!     This was the responses I got.   I hear you. We just need to retrain and get our skills up to speed is all. That is what I am doing. I have not given up. Just got to stay on top of the game. Experience is on our side if we have the credentials and we are reasonable about our salaries this should not be an issue.   Already on it, going back to school and have got three certifications (CompTIA A+, Security+ and Network+. I am now studying for my CISCO CCNA certification. As to my salary, I am willing to work at very reasonable rate.   You need to re-brand yourself like a product, market and sell yourself. You need to smarten up, look and feel a million dollars, re-energize yourself, regain your confidents. Either start your own business, or re-write your CV so it stands out from the rest, get the template off the internet. Contact every recruitment agent in your town, state, country and overseas, and on the web. Apply to every job you think you could do, you may not get it but you will make a contact for your network, which may lead to a job at the end of the tunnel. Get in touch with everyone you know from past jobs. Do charity work. I maintain the IT Network, stage electrical and the Telecom equipment in my church,   Again already on it. I have email the world is seems with my resume and cover letters. So far, I have rewritten or had it rewrote, my resume and cover letters; over seven times so far. Re-energize? I never lost my energy level or my self-confidents in my work (now if could get some HR personal to see the same). I also volunteer at my church, I created and maintain the church web sit.   I share your frustration. Sucks being over 50 and looking for work. Please don't sell yourself short at min wage because the employer will think that’s your worth. Keep trying!!   I never stop trying and min wage is only for 90 days. If some one takes up the challenge. Some post asked if I am keeping up technology.   Do you keep up with the latest technology and can speak the language fluidly?   Yep to that and as to speaking it also a yep! I am a geek you know. I heard from others over the 50 year mark and younger too.   I'm with you! I keep getting told that I don't have enough experience because I just recently completed a Masters level course in Microsoft SQL Server, which gave me a project-intensive equivalent of between 2 and 3 years of experience. On top of that training, I have 19 years as an applications programmer and database administrator. I can normalize rings around experienced DBAs and churn out effective code with the best of them. But my 19 years is worthless as far as most recruiters and HR people are concerned because it is not the specific experience for which they're looking. HR AND RECRUITERS TAKE NOTE: Experience, whatever the language, translates across platforms and technology! By the way, I'm also over 55 and still have "got it"!   I never lost it and I also can work rings round younger techs.   I'm 52 and female and seem to be having the same issues. I have over 10 years experience in tech support (with a BS in CIS) and can't get hired either.   Ow, I only have an AS in computer science along with my certifications.   Keep the faith, I have been unemployed since August of 2008. I agree with you...I am willing to return to the beginning of my retail career and work myself back through the ranks, if someone will look past the grey and realize the knowledge I would bring to the table.   I also would like some one to look past the gray.   Interesting approach, volunteering to work for minimum wage for 90 days. I'm in the same situation as you, being 55 & balding w/white hair, so I know where you're coming from. I've been out of work now for a year. I'm in Michigan, where the unemployment rate is estimated to be 15% (the worst in the nation) & even though I've got 30+ years of IT experience ranging from mainframe to PC desktop support, it's difficult to even get a face-to-face interview. I had one prospective employer tell me flat out that I "didn't have the energy required for this position". Mostly I never get any feedback. All I can say is good luck & try to remain optimistic.   He said WHAT! Yes remaining optimistic is key. Along with faith in God. Then there was this (for lack of better word) jerk.   Give it up already. You were too old to work in high tech 10 years ago. Scratch that, 20 years ago! Try selling hot dogs in front of Fry's Electronics. At least you would get a chance to eat lunch with your previous colleagues....   You know funny thing on this person is that I checked out his profile. He is older than I am.

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  • Why do we (really) program to interfaces?

    - by Kyle Burns
    One of the earliest lessons I was taught in Enterprise development was "always program against an interface".  This was back in the VB6 days and I quickly learned that no code would be allowed to move to the QA server unless my business objects and data access objects each are defined as an interface and have a matching implementation class.  Why?  "It's more reusable" was one answer.  "It doesn't tie you to a specific implementation" a slightly more knowing answer.  And let's not forget the discussion ending "it's a standard".  The problem with these responses was that senior people didn't really understand the reason we were doing the things we were doing and because of that, we were entirely unable to realize the intent behind the practice - we simply used interfaces and had a bunch of extra code to maintain to show for it. It wasn't until a few years later that I finally heard the term "Inversion of Control".  Simply put, "Inversion of Control" takes the creation of objects that used to be within the control (and therefore a responsibility of) of your component and moves it to some outside force.  For example, consider the following code which follows the old "always program against an interface" rule in the manner of many corporate development shops: 1: ICatalog catalog = new Catalog(); 2: Category[] categories = catalog.GetCategories(); In this example, I met the requirement of the rule by declaring the variable as ICatalog, but I didn't hit "it doesn't tie you to a specific implementation" because I explicitly created an instance of the concrete Catalog object.  If I want to test the functionality of the code I just wrote I have to have an environment in which Catalog can be created along with any of the resources upon which it depends (e.g. configuration files, database connections, etc) in order to test my functionality.  That's a lot of setup work and one of the things that I think ultimately discourages real buy-in of unit testing in many development shops. So how do I test my code without needing Catalog to work?  A very primitive approach I've seen is to change the line the instantiates catalog to read: 1: ICatalog catalog = new FakeCatalog();   once the test is run and passes, the code is switched back to the real thing.  This obviously poses a huge risk for introducing test code into production and in my opinion is worse than just keeping the dependency and its associated setup work.  Another popular approach is to make use of Factory methods which use an object whose "job" is to know how to obtain a valid instance of the object.  Using this approach, the code may look something like this: 1: ICatalog catalog = CatalogFactory.GetCatalog();   The code inside the factory is responsible for deciding "what kind" of catalog is needed.  This is a far better approach than the previous one, but it does make projects grow considerably because now in addition to the interface, the real implementation, and the fake implementation(s) for testing you have added a minimum of one factory (or at least a factory method) for each of your interfaces.  Once again, developers say "that's too complicated and has me writing a bunch of useless code" and quietly slip back into just creating a new Catalog and chalking any test failures up to "it will probably work on the server". This is where software intended specifically to facilitate Inversion of Control comes into play.  There are many libraries that take on the Inversion of Control responsibilities in .Net and most of them have many pros and cons.  From this point forward I'll discuss concepts from the standpoint of the Unity framework produced by Microsoft's Patterns and Practices team.  I'm primarily focusing on this library because it questions about it inspired this posting. At Unity's core and that of most any IoC framework is a catalog or registry of components.  This registry can be configured either through code or using the application's configuration file and in the most simple terms says "interface X maps to concrete implementation Y".  It can get much more complicated, but I want to keep things at the "what does it do" level instead of "how does it do it".  The object that exposes most of the Unity functionality is the UnityContainer.  This object exposes methods to configure the catalog as well as the Resolve<T> method which is used to obtain an instance of the type represented by T.  When using the Resolve<T> method, Unity does not necessarily have to just "new up" the requested object, but also can track dependencies of that object and ensure that the entire dependency chain is satisfied. There are three basic ways that I have seen Unity used within projects.  Those are through classes directly using the Unity container, classes requiring injection of dependencies, and classes making use of the Service Locator pattern. The first usage of Unity is when classes are aware of the Unity container and directly call its Resolve method whenever they need the services advertised by an interface.  The up side of this approach is that IoC is utilized, but the down side is that every class has to be aware that Unity is being used and tied directly to that implementation. Many developers don't like the idea of as close a tie to specific IoC implementation as is represented by using Unity within all of your classes and for the most part I agree that this isn't a good idea.  As an alternative, classes can be designed for Dependency Injection.  Dependency Injection is where a force outside the class itself manipulates the object to provide implementations of the interfaces that the class needs to interact with the outside world.  This is typically done either through constructor injection where the object has a constructor that accepts an instance of each interface it requires or through property setters accepting the service providers.  When using dependency, I lean toward the use of constructor injection because I view the constructor as being a much better way to "discover" what is required for the instance to be ready for use.  During resolution, Unity looks for an injection constructor and will attempt to resolve instances of each interface required by the constructor, throwing an exception of unable to meet the advertised needs of the class.  The up side of this approach is that the needs of the class are very clearly advertised and the class is unaware of which IoC container (if any) is being used.  The down side of this approach is that you're required to maintain the objects passed to the constructor as instance variables throughout the life of your object and that objects which coordinate with many external services require a lot of additional constructor arguments (this gets ugly and may indicate a need for refactoring). The final way that I've seen and used Unity is to make use of the ServiceLocator pattern, of which the Patterns and Practices team has also provided a Unity-compatible implementation.  When using the ServiceLocator, your class calls ServiceLocator.Retrieve in places where it would have called Resolve on the Unity container.  Like using Unity directly, it does tie you directly to the ServiceLocator implementation and makes your code aware that dependency injection is taking place, but it does have the up side of giving you the freedom to swap out the underlying IoC container if necessary.  I'm not hugely concerned with hiding IoC entirely from the class (I view this as a "nice to have"), so the single biggest problem that I see with the ServiceLocator approach is that it provides no way to proactively advertise needs in the way that constructor injection does, allowing more opportunity for difficult to track runtime errors. This blog entry has not been intended in any way to be a definitive work on IoC, but rather as something to spur thought about why we program to interfaces and some ways to reach the intended value of the practice instead of having it just complicate your code.  I hope that it helps somebody begin or continue a journey away from being a "Cargo Cult Programmer".

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  • How to restart fvwm2 from the command line?

    - by Chris
    For a very specific software application, we maintain a base of machines running fvwm 2.5. To update the menu structure, the fvwm2rc default config file is replaced during the update process performed by a package management system. To enable the new menu structure after an update, the user has to manually perform an action: Restart machine, re-login, restart fvwm. The preferred action is to choose "Window Manager Restart Fvwm2" since no login is needed then and even the windows survive. Question: How can I invoke an equivalent action as "Restart Fvwm2" from the command line or the package management system? The following command does not work (neither do similar ones): fvwm -c "Restart" [FVWM][SetupICCCM2]: <<ERROR>> another ICCCM 2.0 compliant WM is running, try -replace "-replace" is no option since one needs to log in again after calling it.

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  • Master/Slave DNS setup vs. rsync'ed DNS servers

    - by Jakobud
    We currently have primary and secondary DNS servers on our corporate network. They are setup in a master/slave type setup, where the slave gets its DNS information from the master. I'm trying to figure out what the real advantage is for the master/slave setup instead of just setting up an automated rsync between the two to keep the DNS settings matched. Can anyone shed some light on this? Or is it just a preferential thing? If that is the case, it seems like the rsync setup would be much easier to setup, maintain and understand.

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  • Server with IIS and Apache - how to SSL encrypt Apache with IIS

    - by GAThrawn
    I have a Windows Server 2003 box already setup and working with IIS 6. IIS is set to serve a site out over both HTTP and HTTPS connections using default ports. For various reasons I need to set Apache up on the same server and it needs to serve its pages to end-users as SSL encrypted HTTPS pages. Neither IIS or Apache are (or are ever likely to be) particularly high traffic or high usage. The way I see it there are two possible ways this could be done. Either export the SSL cert from IIS,set it up in Apache and get Apache to server the HTTPS connections itself over a non-default port. Or use IIS to proxy Apache in some way over it's existing SSL security. What is going to end up easiest to setup, configure, maintain and run? Which is going to work best? Has anyone done this sort of thing before? Any tips or things to look out for?

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  • Sending emails from PHP - email providers vs GAE

    - by nrph
    I need to send emails from my social service (this is continuation of Experiences in mailing to registered users). I got strong feeling that it's better to avoid problems with email server configuration and maintance and to choose email provider which will take care of all painful problems. So several offers were compared: http://imgur.com/JkK2X.jpg Three of them look very attractive: Postageapp / Sendgrid / CritSend As alternative i'm considering setup GAE app. Email provider is quite easy to start work with, but have no idea how much effort require GAE to integrate with PHP. So my question is: which option is better to choose: email provider GAE ? Two factors are important here: business background (therefore prices are mentioned), work required to setup and maintain desired solution. Preferably i would love to avoid all email-related problems (like black lists and so on).

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  • Upgrade from Debian Lenny to Squeeze with apt-get

    - by Fabio
    I just upgraded my system from Lenny to Squeeze following the steps posted here. I followed all the steps using apt-get (in the upgrade from Etch to Lenny i used aptitude as suggested) and the upgrade went fine. In the daily routine I use aptitude to maintain the system up to date and I really like the automatic handling of unused packages, so if I install package A that depends on B when I remove A, B is removed too keeping my system clean. My question is the following: do apt-get and aptitude share the automatic handling of packages? I don't think so, because I found a lot of packages not marked as Auto in aptitude after the upgrade via apt-get. Am I right? How can I fix this in automated way if the answer is yes?

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