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• Sharepoint (active directory account creation mode) - Using STSADM

  - by vivek m

  This question is regarding using STSADM command to create new site collection in Active Directory Account creation mode. My setup is like this- I have 2 virtual PCs in a Windows XP Pro SP3 host. Both VPCs are Windows Server 2003 R2. One VPC acts as the DC, DNS Server, DHCP server, has Active Directory installed and is also the Database Server. The other VPC is the domain member and it is the IIS web server, POP/SMTP server and it has WSS 3.0 installed. I created a new site using the GUI in Central Admin page. For creating a site collection under the newly created site, I needed to use the STSADM command line tool since it cannot be done from Central Admin page in Active Directory Account creation mode. Thats where i got into a problem- stsadm.exe -o createsite -url http://vivek-c5ba48dca:1111/sites/Sales -owneremail [email protected] -sitetemplate STS#1 The format of the specified domain name is invalid. (Exception from HRESULT: 0x800704BC) The following is the output from the SHarepoint LOG- * stsadm: Running createsite 9e7d Medium Initializing the configuration database connection. 95kp High Creating site http://vivek-c5ba48dca:1111/sites/Sales in content database WSS_Content_Sharepoint_1111 95kq High Creating top level site at http://vivek-c5ba48dca:1111/sites/Sales 72jz Medium Creating site: URL "/sites/Sales" 72e1 High Unable to get domain DNS or forest DNS for domain sharepointsvc.com. ErrorCode=1212 8jvc Warning #1e0046: Adding user "spsalespadmin" to OU "sharepoint_ou" in domain "sharepointsvc.com" FAILED with HRESULT -2147023684. 72k1 High Cannot create site: "http://vivek-c5ba48dca:1111/sites/Sales" for owner "@\@", Error: , 0x800704bc 8e2s Medium Unknown SPRequest error occurred. More information: 0x800704bc 95ks Critical The site /sites/Sales could not be created. The following exception occured: The format of the specified domain name is invalid. (Exception from HRESULT: 0x800704BC). 72ju High stsadm: The format of the specified domain name is invalid. (Exception from HRESULT: 0x800704BC) Callstack: at Microsoft.SharePoint.Library.SPRequest.CreateSite(Guid gApplicationId, String bstrUrl, Int32 lZone, Guid gSiteId, Guid gDatabaseId, String bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, String bstrTitle, String bstrDescription, UInt32 nLCID, String bstrWebTemplate, String bstrOwnerLogin, String bstrOwnerUserKey, String bstrOwnerName, String bstrOwnerEmail, String bstrSecondaryContactLogin, String bstrSecondaryContactUserKey, String bstrSecondaryContactName, String bstrSecondaryContactEmail, Boolean bADAccountMode, Boolean bHostHeaderIsSiteName) at Microsoft.SharePoint.Administration.SPSiteCollection.Add(SPContentDataba... 72ju High ...se database, String siteUrl, String title, String description, UInt32 nLCID, String webTemplate, String ownerLogin, String ownerName, String ownerEmail, String secondaryContactLogin, String secondaryContactName, String secondaryContactEmail, String quotaTemplate, String sscRootWebUrl, Boolean useHostHeaderAsSiteName) at Microsoft.SharePoint.Administration.SPSiteCollection.Add(String siteUrl, String title, String description, UInt32 nLCID, String webTemplate, String ownerLogin, String ownerName, String ownerEmail, String secondaryContactLogin, String secondaryContactName, String secondaryContactEmail, Boolean useHostHeaderAsSiteName) at Microsoft.SharePoint.StsAdmin.SPCreateSite.Run(StringDictionary keyValues) at Microsoft.SharePoint.StsAdmin.SPStsAdmin.RunOperation(SPGlobalAdmi... 72ju High ...n globalAdmin, String strOperation, StringDictionary keyValues, SPParamCollection pars) 8wsw High Now terminating ULS (STSADM.EXE, onetnative.dll) * Seems to me that the trouble started with this - Unable to get domain DNS or forest DNS for domain sharepointsvc.com. ErrorCode=1212 Network connection to the sharepointsvc.com domain seems to be fine. C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN>stsadm -o getproperty -pn ADAccountDomain <Property Exist="Yes" Value="sharepointsvc.com" /> C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN>stsadm -o getproperty -pn ADAccountOU <Property Exist="Yes" Value="sharepoint_ou" /> C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN>nslookup sharepointsvc.com Server: vm-winsrvr2003.sharepointsvc.com Address: 192.168.0.5 Name: sharepointsvc.com Addresses: 192.168.0.21, 192.168.0.5 Is there any way of checking the domain connection from within Sharepoint (like using some getproperty of the STSADM tool) Does anyone have any clue about this ? (any pointers would be very helpful) Thanks.

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• Partner WebCasts: EMEA Alliances and Channels Hardware Webinars, July 2012

  - by rituchhibber

  Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC! 3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management, and Thomas Ressler, WWA&C Alliances Consultant. Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library 3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, the SL150 Modular Tape Library. This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe Facchetti EMEA Partner Business Development Manager, Oracle Hardware Sales Sasan Moaveni EMEA Storage Sales Manager, Oracle Hardware Sales

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• Pub banter - content strategy at the ballot box?

  - by Roger Hart

  Last night, I was challenged to explain (and defend) content strategy. Three sheets to the wind after a pub quiz, this is no simple task, but I hope I acquitted myself passably. I say "hope" because there was a really interesting question I couldn't answer to my own satisfaction. I wonder if any of you folks out there in the ethereal internet hive-mind can help me out? A friend - a rather concrete thinker who mathematically models complex biological systems for a living - pointed out that my examples were largely routed in business-to-business web sales and support. He challenged me with: Say you've got a political website, so your goal is to have somebody read it and vote for you - how do you measure the effectiveness of that content? Well, you would. umm. Oh dear. I guess what we're talking about here, to yank it back to my present comfort zone, is a sales process where your point of conversion is off the site. The political example is perhaps a little below the belt, since what you can and can't do, and what data you can and can't collect is so restricted. You can't throw up a "How did you hear about this election?" questionnaire in the polling booth. Exit polls don't pull in your browsing history and site session information. Not everyone fatuously tweets and geo-tags each moment of their lives. Oh, and folks lie. The business example might be easier to attack. You could have, say, a site for a farm shop that only did over the counter sales. Either way, it's tricky. I fell back on some of the work I've done usability testing and benchmarking documentation, and suggested similar, quick and dirty, small sample qualitative UX trials. I'm not wholly sure that was right. Any thoughts? How might we measure and curate for this kind of discontinuous conversion?

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• PARTNER WEBCASTS: EMEA ALLIANCES AND CHANNELS HARDWARE WEBINARS, JULY 2012

  - by mseika

  PARTNER WEBCASTS: EMEA ALLIANCES AND CHANNELS HARDWARE WEBINARS, JULY 2012Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC!3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management, and Thomas Ressler, WWA&C Alliances Consultant. Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, theSL150 Modular Tape Library.This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW Delivery FormatThis FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe FacchettiEMEA Partner Business Development Manager, Oracle Hardware Sales Sasan MoaveniEMEA Storage Sales Manager, Oracle Hardware Sales

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• PARTNER WEBCASTS: EMEA ALLIANCES AND CHANNELS HARDWARE WEBINARS, JULY 2012

  - by mseika

  PARTNER WEBCASTS: EMEA ALLIANCES AND CHANNELS HARDWARE WEBINARS, JULY 2012Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC!3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management, and Thomas Ressler, WWA&C Alliances Consultant. Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, theSL150 Modular Tape Library.This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW Delivery FormatThis FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe FacchettiEMEA Partner Business Development Manager, Oracle Hardware Sales Sasan MoaveniEMEA Storage Sales Manager, Oracle Hardware Sales

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• SOA Suite Demo System updated – make use of Oracle hosted demo systems or download the image

  - by JuergenKress

  To get access to the demo environments please contact OPN! Global Sales Engineering (GSE, formerly DSS) is happy to announce the availability of the SOA 11g (11.1.1.8) Platform. The Platform is fully featured, based on plug and play architecture, and designed to build best-of-breed SOA & Business Process Management 11g demos. Demo Highlights Designed & Developed on the "Build your own demos (POC)" concept Installed, configured latest versions of FMW products SOA, Business Activity Monitoring (BAM), Oracle Service Bus (OSB), Oracle Enterprise Repository (OER), Oracle Event Processor (OEP), Oracle Service Registry (OSR), WebCenter Content and WebCenter Portal Platform is designed & tuned for best performance Hot plug-in capability for additional middleware components Call to Action Check out the 1 minute video overview of this SOA 11g (11.1.1.8) Platform Review the latest Release Notes & other collaterals on Demo Store Visit the GSE home page to book the “SOA 11.1.1.8.0 Platform” Customizable demo Additional information is available on this page. For questions or feedback please contact [email protected] or [email protected]. This announcement will appear in the archive as Number 453. Support If you need assistance or encounter any issues please submit a GSE Repository ticket or call the GSE Support Hotline for assistance. The GSE Support Hotline is available 24 hours a day, Monday through Friday, at: US/CAN: +1.650.506.8763 or EMEA: +44 118 9240808 or APAC: +65.6436.2150 or LAD: +1.650.506.8763 or Japan: +81-3-6834-6097. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA demo,demo system,sales. pre-sales,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• OPN Exchange Keynote On-Demand

  - by kristin.jellison

  We hope everyone has had a chance to refresh and recharge after Oracle OpenWorld 2013. In case you didn’t have the opportunity to catch the full OPN Exchange keynote, we have it on demand for your viewing pleasure. A highlight reel is up on the OPN YouTube channel and on Oracle.com. You can also watch individual keynote segments, from Oracle Executives like Mark Hurd, John Fowler and Andy Bailey, highlighted below. So please, sit back, relax and enjoy the show! You know, in case your football team is on a bye this week. Mark Hurd, President, Oracle Executive Address John Fowler, Executive Vice President, Systems Hardware and Software Engineered to Work Together Joel Borellis, Group Vice President, Partner Enablement Technology, Middleware and Business Intelligence Chris Baker, Senior Vice President, Worldwide ISV,OEM and Java Sales Engineered Systems and Hardware Andy Bailey, Senior Vice President, Strategic Alliances Cloud, Fusion Applications and Customer Experience Thomas LaRocca, Senior Vice President, North America Sales Alliances and Channels Terri Hall, Group Vice President, North America Sales Alliances and Channels Oracle Partner Excellence Awards: North America Hugo Freytes, Senior Vice President, Latin America Alliances and Channels Oracle Partner Excellence Awards: Latin America Mark Lewis, Senior Vice President, APAC Alliances and Channels Hiroshi Watanabe, Senior Vice President, Japan Alliances and Channels Oracle Partner Excellence Awards: APAC and Japan David Callaghan, Senior Vice President, EMEA Alliances and Channels Oracle Partner Excellence Awards: EMEA Cheers! The OPN Communications Team

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• Partner Webcasts: EMEA Alliances & Channels Hardware Webinars, July 2012

  - by swalker

  Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC! TOMORROW: 3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library 3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, the SL150 Modular Tape Library. This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER Delivery Format This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe Facchetti EMEA Partner Business Development Manager, Oracle Hardware Sales Sasan Moaveni EMEA Storage Sales Manager, Oracle Hardware Sales

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• Applying Interactive Sorting to Multiple Columns in Reporting Services

  - by smisner

  A nice feature that appeared first in SQL Server 2008 is the ability to allow the user to click a column header to sort that column. It defaults to an ascending sort first, but you can click the column again to switch to a descending sort. You can learn more about interactive sorts in general at the Adding Interactive Sort to a Data Region in Books Online. Not mentioned in the article is how to apply interactive sorting to multiple columns, hence the reason for this post! Let’s say that I have a simple table like this: To enable interactive sorting, I open the Text Box properties for each of the column headers – the ones in the top row. Here’s an example of how I set up basic interactive sorting: Now when I preview the report, I see icons appear in each text box on the header row to indicate that interactive sorting is enabled. The initial sort order that displays when you preview the report depends on how you design the report. In this case, the report sorts by Sales Territory Group first, and then by Calendar Year. Interactive sorting overrides the report design. So let’s say that I want to sort first by Calendar Year, and then by Sales Territory Group. To do this, I click the arrow to the right of Calendar Year, and then, while pressing the Shift key, I click the arrow to the right of Sales Territory Group twice (once for ascending order and then a second time for descending order). Now my report looks like this: This technique only seems to work when you have a minimum of three columns configured with interactive sorting. If I remove the property from one of the columns in the above example, and try to use the interactive sorting on the remaining two columns, I can sort only the first column. The sort on the second column gets ignored. I don’t know if that’s by design or a bug, but I do know that’s what I’m experiencing when I try it out!

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• Arrow ECS Oracle OpenWorld update

  - by mseika

  A date to mark in your diaries now! On Tuesday 23rd October will be holding our post Oracle OpenWorld Oracle. Covering all the important announcements from Oracle OpenWorld, this must attend event will be held in the Royal Exchange, London. The full agenda and speaker line up is being finalised but we will cover all the major strategy and product announcements from Oracle OpenWorld, FY 13 Channel Strategy and Partnering with Arrow ECS. Oracle OpenWorld a Channel Perspective, David Tweddle - Head of UK Alliance and Channel Hardware Announcements, Christopher Lindsay - Oracle Hardware EMEA Software Announcements, speaker to be confirmed Arrow ECS Focus and Strategy, Simon Rushbrook - Business Development Manager, Arrow ECS Summary and close, Nick Tinsley - Sales Director Who should attend? The event is subject Oracle NDA and is aimed at sales and pre-sales personal within your organisation. This event will commence at 12.30 with lunch, presentations will start at 1.30 and will close at 4.30 followed by drinks and networking. Full details to follow shortly but save the date and register now. Date & Time Tuesday 23rd October 201212.30pm - 4.30pm Post event drinks will be servedfrom 4.30pm Location London OfficeEntrance 2, Fourth Floor,The Royal Exchange,London, EC3V 3LN Click here for directions >

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• How do you get better working conditions? [closed]

  - by 0A0D

  I work at a business who has a software side and manufacturing side. The software we write is sold as a package along with other hardware that our customers purchase. I basically work in a warehouse. There is one door that seperates the engineers from the warehouse noise. I have asked for noise cancelling walls to be put in. I have asked multiple times over 6 months to be moved up front to one of two vacant sales offices, but they seem reluctant to let an Engineer move into a sales office. In fact, sales are the only ones with windows and they get commission though they make mistakes or overpromise to the customer. So, my question is how can I get better working conditions without necessarily having to leave my current job? It is very hard to work and concentrate. UPDATE I think I can finally close this chapter in my life. I have moved on to a large corporation which follows CMMI religiously and has even started using Agile in many of its projects. Nevertheless, there is organization, respect, and genuine care for the engineers and scientists that work for them. Pierre was right - quitting was the right answer. My life does not nearly have the amount of stress it used to have because I now work for a place that is organized and knows what it wants its engineers to do along with treating them like they should be treated.

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• How to determine the amount to spend per phrase on Adwords research?

  - by Anonymous -

  My company would like to start a PPC advertising campaign. Whilst I understand the concept and how to set everything up from a technical point of view, this is something I've never done before. Logically, we'd like to test out a wide range of keywords that we think would lead to conversions, which we've put together through brainstorming and with some help from Google's External Keyword Tool. Sub-question whilst I remember - am I correct in thinking that in Google's keyword tool, keywords that we think will perform well that have a low competition yet high monthly searches are good since there will be less advertisers, meaning our bid per click will be less? Is there a common benchmark or process of doing a round of tests with keywords? Should we wait for 100 clicks on each keyword, see which ones have lead to the most sales (or rather, sales that are sustainable with the cost per click of that keyword), then drop the ones which aren't converting and put that budget onto the converting keywords? We realistically have a few hundred keywords/phrases we would like to test, but spending $100 per keyword/phrase is going to work out as quite an expensive test. It would be nice to be able to spend $5-10 per phrase, but I don't think the sample size would be great enough to determine anything usefully reliable. Another approach might be to setup all the keywords, and those that bring the most sales within x hours/days would be the ones we use. What is the common procedure with things like this? I know there are a plethora of companies that specialize in exactly this, but this is something we anticipate doing a lot in the future, so it would make sense to do it in house if at all possible.

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• Implementation Specialist OPN Exam for OBI Suite 11g is Now LIVE

  - by Mike.Hallett(at)Oracle-BI&EPM

  The OPN specialisation Exam for implementation consultants of OBI Suite 11g is now live and ready for all partners.  You can now update your specialisation certification to the latest product version 11g for OBI: until recently, the accreditation had examined skills for OBI 10g. For more details see Oracle Business Intelligence Foundation Suite 11g Essentials (1Z1-591) where you can apply for this Oracle Implementation Specialist credential. This exam is primarily intended for consultants that are skilled in implementing solutions based on Oracle Business Intelligence Foundation Suite 11g. The certification covers skills such as: installing OBIEE, building the BI Server metadata repository, building BI dashboards, constructing ad hoc queries, defining security settings and configuring and managing cache files. The exam targets the intermediate-level implementation team member. Up-to-date training and field experience are recommended.   Also Note the New OPN on-line Sales & Pre-sales Assessment Tests are available @ Oracle Business Intelligence Foundation Suite 11g Sales Specialist Oracle Business Intelligence Foundation Suite 11g PreSales Specialist Oracle Business Intelligence Foundation Suite 11g Support Specialist FREE Certification Testing at OpenWorld ·       Are you attending OPN Exchange @ OpenWorld ? Then join us at OPN Specialist Test Fest! October 1st - 4th 2012, Marriott Marquis Hotel :  Pre-register here now!   For More Information OPN Certified Specialist exams OPN Certified Specialist FAQ Enablement 2.0 Get Specialized!

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• 100% Product Coverage in EBS CRM Communities

  - by Oracle_EBS

  Starting June 1st we are now providing 100% coverage for the entire Oracle CRM product line! To facilitate this growth we have made the following changes: Quoting, Telesales, Mobile Field Service and Lease and Finance Management have all been decommissioned and their content moved to their respective communities. Quoting and Telesales are now covered in the newly renamed Sales, Marketing & Common Apps community. Mobile Field Service is now covered in the Field Service Product Family community which used to be called Depot Repair. Lease and Finance Management is now under Contracts. The CRM Communities are an excellent channel for collaborating on issues that are not highly time sensitive or complex. Check with Oracle experts and Industry Peers as they can provide a clue or a nudge toward an answer or a confirmation on a workaround. Some of the best and brightest will be there to assist you. Check the News & Announcement regions for an updated list of covered products. Here are links to the current CRM communities. Service Install Base Contracts CRMO Field Service Product Family Sales, Marketing & Common Apps Trade Management Sales Compensation

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• BPI On Demand achieves both Oracle Fusion CRM Cloud Service 2013 Specialisation and Reseller status!

  - by Richard Lefebvre

  Oracle is delighted to share with you that BPI OnDemand has achieved the Oracle Fusion CRM Cloud Service 2013 Specialization and is the EMEA first ever Oracle Sales Cloud reseller ! One of Oracle's most active CRM SaaS partners across EMEA, BPI OnDemand operates out of the UK with subsidiaries in Spain and South Africa that will also benefit locally from the specialization and reseller status. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} BPI OnDemand distinguishes itself from other Oracle Sales Cloud integrators with 2 unique implementation options: 1) Rapid Advantage Fixed Scope for as low as £20,000 or their famous 2) Zero upfront cost Fully Managed Cloud CRM Service which has no equivalent in Europe. BPI OnDemand has already 2 Oracle Sales Cloud live customers and is engaging in many other opportunities including large corporate accounts. Meet BPI OnDemand here or on LinkedIn or on Twitter

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• Is it worth investing time in learning to use emacs?

  - by Andrew

  Right up front: I do not want to start a religious war. I've used vi for as long as I can remember, and the few times I've tried to pick up emacs I've been so lost so quickly I've given up. Lots of people find emacs very powerful, however. Its programmability is somewhat legendary. I'm primarily doing Solaris+Java development, and I'd like to ask a simple question: will my productivity increase if I invest time in getting my head around emacs? Is the functionality that it offers over vim going to be paid back in productivity increases in a reasonable timeframe? Repeat: I don't want a "my editor is better than yours". I just want a yes or no answer as to whether it's worth investing the time or not. Will my productivity really increase?

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• A quick look at: sys.dm_os_buffer_descriptors

  - by Jonathan Allen

  SQL Server places data into cache as it reads it from disk so as to speed up future queries. This dmv lets you see how much data is cached at any given time and knowing how this changes over time can help you ensure your servers run smoothly and are adequately resourced to run your systems. This dmv gives the number of cached pages in the buffer pool along with the database id that they relate to: USE [tempdb] GO SELECT COUNT(*) AS cached_pages_count , CASE database_id WHEN 32767 THEN 'ResourceDb' ELSE DB_NAME(database_id) END AS Database_name FROM sys.dm_os_buffer_descriptors GROUP BY DB_NAME(database_id) , database_id ORDER BY cached_pages_count DESC; This gives you results which are quite useful, but if you add a new column with the code: …to convert the pages value to show a MB value then they become more relevant and meaningful. To see how your server reacts to queries, start up SSMS and connect to a test server and database – mine is called AdventureWorks2008. Make sure you start from a know position by running: -- Only run this on a test server otherwise your production server's-- performance may drop off a cliff and your phone will start ringing. DBCC DROPCLEANBUFFERS GO Now we can run a query that would normally turn a DBA’s hair white: USE [AdventureWorks2008] go SELECT * FROM [Sales].[SalesOrderDetail] AS sod INNER JOIN [Sales].[SalesOrderHeader] AS soh ON [sod].[SalesOrderID] = [soh].[SalesOrderID] …and then check our cache situation: A nice low figure – not! Almost 2000 pages of data in cache equating to approximately 15MB. Luckily these tables are quite narrow; if this had been on a table with more columns then this could be even more dramatic. So, let’s make our query more efficient. After resetting the cache with the DROPCLEANBUFFERS and FREEPROCCACHE code above, we’ll only select the columns we want and implement a WHERE predicate to limit the rows to a specific customer. SELECT [sod].[OrderQty] , [sod].[ProductID] , [soh].[OrderDate] , [soh].[CustomerID] FROM [Sales].[SalesOrderDetail] AS sod INNER JOIN [Sales].[SalesOrderHeader] AS soh ON [sod].[SalesOrderID] = [soh].[SalesOrderID] WHERE [soh].[CustomerID] = 29722 …and check our effect cache: Now that is more sympathetic to our server and the other systems sharing its resources. I can hear you asking: “What has this got to do with logging, Jonathan?” Well, a smart DBA will keep an eye on this metric on their servers so they know how their hardware is coping and be ready to investigate anomalies so that no ‘disruptive’ code starts to unsettle things. Capturing this information over a period of time can lead you to build a picture of how a database relies on the cache and how it interacts with other databases. This might allow you to decide on appropriate schedules for over night jobs or otherwise balance the work of your server. You could schedule this job to run with a SQL Agent job and store the data in your DBA’s database by creating a table with: IF OBJECT_ID('CachedPages') IS NOT NULL DROP TABLE CachedPages CREATE TABLE CachedPages ( cached_pages_count INT , MB INT , Database_Name VARCHAR(256) , CollectedOn DATETIME DEFAULT GETDATE() ) …and then filling it with: INSERT INTO [dbo].[CachedPages] ( [cached_pages_count] , [MB] , [Database_Name] ) SELECT COUNT(*) AS cached_pages_count , ( COUNT(*) * 8.0 ) / 1024 AS MB , CASE database_id WHEN 32767 THEN 'ResourceDb' ELSE DB_NAME(database_id) END AS Database_name FROM sys.dm_os_buffer_descriptors GROUP BY database_id After this has been left logging your system metrics for a while you can easily see how your databases use the cache over time and may see some spikes that warrant your attention. This sort of logging can be applied to all sorts of server statistics so that you can gather information that will give you baseline data on how your servers are performing. This means that when you get a problem you can see what statistics are out of their normal range and target you efforts to resolve the issue more rapidly.

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• SQL SERVER – Introduction to LEAD and LAG – Analytic Functions Introduced in SQL Server 2012

  - by pinaldave

  SQL Server 2012 introduces new analytical function LEAD() and LAG(). This functions accesses data from a subsequent row (for lead) and previous row (for lag) in the same result set without the use of a self-join . It will be very difficult to explain this in words so I will attempt small example to explain you this function. Instead of creating new table, I will be using AdventureWorks sample database as most of the developer uses that for experiment. Let us fun following query. USE AdventureWorks GO SELECT s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty, LEAD(SalesOrderDetailID) OVER (ORDER BY SalesOrderDetailID ) LeadValue, LAG(SalesOrderDetailID) OVER (ORDER BY SalesOrderDetailID ) LagValue FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty GO Above query will give us following result. When we look at above resultset it is very clear that LEAD function gives us value which is going to come in next line and LAG function gives us value which was encountered in previous line. If we have to generate the same result without using this function we will have to use self join. In future blog post we will see the same. Let us explore this function a bit more. This function not only provide previous or next line but it can also access any line before or after using offset. Let us fun following query, where LEAD and LAG function accesses the row with offset of 2. USE AdventureWorks GO SELECT s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty, LEAD(SalesOrderDetailID,2) OVER (ORDER BY SalesOrderDetailID ) LeadValue, LAG(SalesOrderDetailID,2) OVER (ORDER BY SalesOrderDetailID ) LagValue FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty GO Above query will give us following result. You can see the LEAD and LAG functions  now have interval of  rows when they are returning results. As there is interval of two rows the first two rows in LEAD function and last two rows in LAG function will return NULL value. You can easily replace this NULL Value with any other default value by passing third parameter in LEAD and LAG function. Let us fun following query. USE AdventureWorks GO SELECT s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty, LEAD(SalesOrderDetailID,2,0) OVER (ORDER BY SalesOrderDetailID ) LeadValue, LAG(SalesOrderDetailID,2,0) OVER (ORDER BY SalesOrderDetailID ) LagValue FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty GO Above query will give us following result, where NULL are now replaced with value 0. Just like any other analytic function we can easily partition this function as well. Let us see the use of PARTITION BY in this clause. USE AdventureWorks GO SELECT s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty, LEAD(SalesOrderDetailID) OVER (PARTITION BY SalesOrderID ORDER BY SalesOrderDetailID ) LeadValue, LAG(SalesOrderDetailID) OVER (PARTITION BY SalesOrderID ORDER BY SalesOrderDetailID ) LagValue FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty GO Above query will give us following result, where now the data is partitioned by SalesOrderID and LEAD and LAG functions are returning the appropriate result in that window. As now there are smaller partition in my query, you will see higher presence of NULL. In future blog post we will see how this functions are compared to SELF JOIN. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Function, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• SQL SERVER – OVER clause with FIRST _VALUE and LAST_VALUE – Analytic Functions Introduced in SQL Server 2012 – ROWS BETWEEN UNBOUNDED PRECEDING AND UNBOUNDED FOLLOWING

  - by pinaldave

  Yesterday I had discussed two analytical functions FIRST_VALUE and LAST_VALUE. After reading the blog post I received very interesting question. “Don’t you think there is bug in your first example where FIRST_VALUE is remain same but the LAST_VALUE is changing every line. I think the LAST_VALUE should be the highest value in the windows or set of result.” I find this question very interesting because this is very commonly made mistake. No there is no bug in the code. I think what we need is a bit more explanation. Let me attempt that first. Before you do that I suggest you read yesterday’s blog post as this question is related to that blog post. Now let’s have fun following query: USE AdventureWorks GO SELECT s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty, FIRST_VALUE(SalesOrderDetailID) OVER (ORDER BY SalesOrderDetailID) FstValue, LAST_VALUE(SalesOrderDetailID) OVER (ORDER BY SalesOrderDetailID) LstValue FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty GO The above query will give us the following result: As per the reader’s question the value of the LAST_VALUE function should be always 114 and not increasing as the rows are increased. Let me re-write the above code once again with bit extra T-SQL Syntax. Please pay special attention to the ROW clause which I have added in the above syntax. USE AdventureWorks GO SELECT s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty, FIRST_VALUE(SalesOrderDetailID) OVER (ORDER BY SalesOrderDetailID ROWS BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW) FstValue, LAST_VALUE(SalesOrderDetailID) OVER (ORDER BY SalesOrderDetailID ROWS BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW) LstValue FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty GO Now once again check the result of the above query. The result of both the query is same because in OVER clause the default ROWS selection is always UNBOUNDED PRECEDING AND CURRENT ROW. If you want the maximum value of the windows with OVER clause you need to change the syntax to UNBOUNDED PRECEDING AND UNBOUNDED FOLLOWING for ROW clause. Now run following query and pay special attention to ROW clause again. USE AdventureWorks GO SELECT s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty, FIRST_VALUE(SalesOrderDetailID) OVER (PARTITION BY SalesOrderID ORDER BY SalesOrderDetailID ROWS BETWEEN UNBOUNDED PRECEDING AND UNBOUNDED FOLLOWING) FstValue, LAST_VALUE(SalesOrderDetailID) OVER (PARTITION BY SalesOrderID ORDER BY SalesOrderDetailID ROWS BETWEEN UNBOUNDED PRECEDING AND UNBOUNDED FOLLOWING) LstValue FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty GO Here is the resultset of the above query which is what questioner was asking. So in simple word, there is no bug but there is additional syntax needed to add to get your desired answer. The same logic also applies to PARTITION BY clause when used. Here is quick example of how we can further partition the query by SalesOrderDetailID with this new functions. USE AdventureWorks GO SELECT s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty, FIRST_VALUE(SalesOrderDetailID) OVER (PARTITION BY SalesOrderID ORDER BY SalesOrderDetailID ROWS BETWEEN UNBOUNDED PRECEDING AND UNBOUNDED FOLLOWING) FstValue, LAST_VALUE(SalesOrderDetailID) OVER (PARTITION BY SalesOrderID ORDER BY SalesOrderDetailID ROWS BETWEEN UNBOUNDED PRECEDING AND UNBOUNDED FOLLOWING) LstValue FROM Sales.SalesOrderDetail s WHERE SalesOrderID IN (43670, 43669, 43667, 43663) ORDER BY s.SalesOrderID,s.SalesOrderDetailID,s.OrderQty GO Above query will give us windowed resultset on SalesOrderDetailsID as well give us FIRST and LAST value for the windowed resultset. There are lots to discuss for this two functions and we have just explored tip of the iceberg. In future post I will discover it further deep. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Function, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• SQL SERVER – What are Actions in SSAS and How to Make a Reporting Action

  - by Pinal Dave

  Actions are used for customized browsing and drilling of data for the end-user. It’s an event that a user can raise while accessing the cube data. They are used in cube browsers like excel and are triggered when a user in a client tool clicks on a particular member, level, dimension, cells or may be the cube itself.  For example a user might be able to see a reporting services report, open a web page or drill through to detailed information related to the cube data. Analysis server supports 3 types of actions :- Report Drill-through Standard Actions In this blog post, I will explain the Reporting  action. The objective of this action is to return a report with details of the product where the sales amount is greater than 1000 in cube browser analysis. You need to create a basic cube first with the facts and dimensions you want in the analysis. Following are the steps to create reporting action. Go to SQL server data tools and open the analysis services project. Navigate to actions and click on new reporting action. 2.) Specify the name of the action and choose target type as attribute members since we have to create the action on members for a attribute. 3.) Specify the Target object of your report action. Target object would be the dimension or attribute on which you want the report to appear. In our case it is product name. 4.) Next you have to define the condition on which you want the report link to appear. However, this is an optional feature. In this example we are specifying a condition, which will check if the sales amount is greater than 10,000. So, that the link appears only for those products where the defined condition is met. 5.) Next you have to specify the server name on which the report is present, report path  and the report format in which you want the report to appear. 6.) Additionally you can specify the parameters. As with conditional expression, the parameters should be a valid MDX expression. The parameter name should be same as the one defined in the report. 7.) Deploy your solution after you are done with specifying parameters and go to the cube browser. 8.) Click on the analyze in excel button, this will open your cube in excel 9.) Make an analysis which shows product names and their sales amount. 10.) Right click on a product where sales amount is greater than 10000 you will see the reporting action link. Click on that and you will be taken to your reporting services report. 11.) Clicking on the link will take you to the URL of the report. I created this report using report project wizard in SQL server data tools. So, this is how we can launch reports from a cube browser. Similarly you can open web pages, run applications and a number of  other tasks. Koenig Solutions offers SSAS training which contains all Analysis Services including Reporting in great detail. In my next blog post I will talk about drill-through actions. Author: Namita Sharma, Senior Corporate Trainer at Koenig Solutions. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SSAS

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• Sneak Peak: Social Developer Program at JavaOne

  - by Mike Stiles

  By guest blogger Roland Smart We're just days away from what is gunning to be the most exciting installment of OpenWorld to date, so how about an exciting sneak peak at the very first Social Developer Program? If your first thought is, "What's a social developer?" you're not alone. It’s an emerging term and one we think will gain prominence as social experiences become more prevalent in enterprise applications. For those who keep an eye on the ever-evolving Facebook platform, you'll recall that they recently rebranded their PDC (preferred developer consultant) group as the PMD (preferred marketing developer), signaling the importance of development resources inside the marketing organization to unlock the potential of social. The marketing developer they're referring to could be considered a social developer in a broader context. While it's true social has really blossomed in the marketing context and CMOs are winning more and more technical resources, social is starting to work its way more deeply into the enterprise with the help of developers that work outside marketing. Developers, like the rest of us, have fallen in "like" with social functionality and are starting to imagine how social can transform enterprise applications in the way it has consumer-facing experiences. The thesis of my presentation is that social developers will take many pages from the marketing playbook as they apply social inside the enterprise. To support this argument, lets walk through a range of enterprise applications and explore how consumer-facing social experiences might be interpreted in this context. Here's one example of how a social experience could be integrated into a sales enablement application. As a marketer, I spend a great deal of time collaborating with my sales colleagues, so I have good insight into their working process. While at Involver, we grew our sales team quickly, and it became evident some of our processes broke with scale. For example, we used to have weekly team meetings at which we'd discuss what was working and what wasn't from a messaging perspective. One aspect of these sessions focused on "objections" and "responses," where the salespeople would walk through common objections to purchasing and share appropriate responses. We tried to map each context to best answers and we'd capture these on a wiki page. As our team grew, however, participation at scale just wasn't tenable, and our wiki pages quickly lost their freshness. Imagine giving salespeople a place where they could submit common objections and responses for their colleagues to see, sort, comment on, and vote on. What you'd get is an up-to-date and relevant repository of information. And, if you supported an application like this with a social graph, it would be possible to make good recommendations to individual sales people about the objections they'd likely hear based on vertical, product, region or other graph data. Taking it even further, you could build in a badging/game element to reward those salespeople who participate the most. Both these examples are based on proven models at work inside consumer-facing applications. If you want to learn about how HR, Operations, Product Development and Customer Support can leverage social experiences, you’re welcome to join us at JavaOne or join our Social Developer Community to find some of the presentations after OpenWorld.

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• PARTNER WEBCAST- INNOVATIONS IN PRODUCTS PROGRAM (FORMERLY KNOWN AS COMPETENCE VIRTUAL)

  - by mseika

  PARTNER WEBCAST- INNOVATIONS IN PRODUCTS PROGRAM (FORMERLY KNOWN AS COMPETENCE VIRTUAL) JULY 2ND, 2012 AT 04:00 PM CET (03:00 PM GMT)I am pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit. Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Fusion Applications Technology and Extensibility Fusion Applications - Transforming your Back-Office Accounting Function Fusion HCM & Talent Overview & Extensibility Fusion HCM Compensation Planning Enterprise PLM for the Product Value Chain Oracle's Asset Management and Maintenance Solution For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen.

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• PARTNER WEBCAST- INNOVATIONS IN PRODUCTS PROGRAM (FORMERLY KNOWN AS COMPETENCE VIRTUAL)

  - by mseika

  PARTNER WEBCAST- INNOVATIONS IN PRODUCTS PROGRAM (FORMERLY KNOWN AS COMPETENCE VIRTUAL) JULY 2ND, 2012 AT 04:00 PM CET (03:00 PM GMT)I am pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit. Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Fusion Applications Technology and Extensibility Fusion Applications - Transforming your Back-Office Accounting Function Fusion HCM & Talent Overview & Extensibility Fusion HCM Compensation Planning Enterprise PLM for the Product Value Chain Oracle's Asset Management and Maintenance Solution For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen.

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• OpenWorld: Our (Road) Maps are Looking Good!

  - by Tony Berk

  Wow, only one (or two) days down at Oracle OpenWorld! Are you on overload yet? I'm still trying to figure out how to be in 3 sessions at the same time... I guess everyone needs to prioritize! There was a lot to see in Monday's sessions, especially some great forward-looking roadmap sessions. In case you aren't here or you decided to go to other sessions, this is my quick summary of what I could capture from a couple of the roadmaps: In the Fusion CRM Strategy and Roadmap session, Anthony Lye provided an overview of the Fusion CRM strategy including the key design principles of 3 E's: Easy, Effective and Efficient. After an overview of how Oracle has deployed Fusion CRM internally to 25,000 users worldwide, Anthony discussed the features coming in the next release, the releases in the next 12 months and beyond. I can't detail too much since you haven't read Oracle's Safe Harbor statement, but check out Fusion Tap and look for new features and added functionality for sales prediction, marketing, social and integration with a number of the key Customer Experience products.  In the Oracle RightNow CX Cloud Service Vision and Roadmap session, Chris Hamilton presented the focus areas for the RightNow product. As a result of the large increase in development resources after the acquisition, the RightNow CX team is planning a lot of enhancements to the functionality, infrastructure and integrations. As a key piece of the Oracle Customer Experience (CX) strategy, RightNow will be integrated with Oracle Social Network, Oracle Commerce (ATG and Endeca), Oracle Knowledge, Oracle Policy Automation and, of course, further integration with Fusion Sales and Marketing. Look forward to seeing more on the Virtual Assistant, Smart Interaction Hub and Mobility. In addition to the roadmaps, I was looking forward to hearing from Oracle CRM customers. So, I sat in on two great Siebel customer panels: The Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management panel consisted of speakers from CSL Behring, McKesson and Intuit. It was great to get an overview of implementations for both B2B and B2C companies. It was great hearing that all of these companies have more than 1,000 sales users (Intuit has 4,000) and how the 360 degree view of the customer in Siebel is helping these customers improve their customers' experience (CX). They are all great examples of centralized implementations which have standardized processes across the globe and across business units.  Waste Management, Farmers Insurance and the US Citizenship & Immigration Services presented in the Driving Great Customer Experiences with Siebel Service Applications session. Talk about serving large customer bases! Is it possible that Farmers with only 10 million households is the smallest of these 3? All of them provided great examples of how they are improving the customer experience (CX) including 60-70% improvements in efficiency or reducing the number of applications the customer service reps (CSRs) need to use from 10 to 1 (Waste Management) and context aware call transfers to avoid the caller explaining their issue 3 times (USCIS). So that's my wrap up of only 4 sessions from Monday. In between sessions, I stopped by the Oracle DEMOgrounds and CRM Pavilion to visit with a group of great partners and see the products and partner integrations in action. Don't miss a recap of Mark Hurd's Keynote. I can't believe there were another 40+ sessions covering CRM, Fusion, Cloud, etc. that I missed today! Anyone else see any great sessions?

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• invite: PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM

  - by mseika

  PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAMOCTOBER 1ST, 2012 AT 04:00 PM CET (03:00 PM GMT)Dear partner I am pleased to invite you to join the Innovations in Products – webcast. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio – for your and your customer’s benefit. Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions available on October 1st - please click here.  To access previously presented 23 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the overall registration page Innovations in Products October 1st and the global event calendar page events.oracle.com. Delivery Format Innovations in Products – program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku RouhiainenDirector, Applications Partner Enablement EMEA

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