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• Oracle Open World starts on Sunday, Sept 30

  - by Mike Dietrich

  Oracle Open World 2012 starts on Sunday this week - and we are really looking forward to see you in one of our presentations, especially theDatabase Upgrade on SteriodsReal Speed, Real Customers, Real Secretson Monday, Oct 1, 12:15pm in Moscone South 307(just skip the lunch - the boxed food is not healthy at all): Monday, Oct 1, 12:15 PM - 1:15 PM - Moscone South - 307 Database Upgrade on Steroids:Real Speed, Real Customers, Real Secrets Mike Dietrich - Consulting Member Technical Staff, Oracle Georg Winkens - Technical Manager, Amadeus Data Processing Carol Tagliaferri - Senior Development Manager, Oracle  Looking to improve the performance of your database upgrade and learn about other ways to reduce upgrade time? Isn’t everyone? In this session, you will learn directly from Oracle’s Upgrade Development team about what you can do to speed things up. Find out about ways to reduce upgrade downtime such as using a transient logical standby database and/or Oracle GoldenGate, and get other hints and tips. Learn about new features that improve upgrade performance and reduce downtime. Hear Georg Winkens, DB Services technical manager from Amadeus, speak about his upgrade experience, and get real-life performance measurements and advice for a successful upgrade. . And don't forget: we already start on Sunday so if you'd like to learn about the SAP database upgrades at Deutsche Messe: Sunday, Sep 30, 11:15 AM - 12:00 PM - Moscone West - 2001Oracle Database Upgrade to 11g Release 2 with SAP Applications Andreas Ellerhoff - DBA, Deutsche Messe AG Mike Dietrich - Consulting Member Technical Staff, Oracle Jan Klokkers - Sr.Director SAP Development, Oracle Deutsche Messe began to use Oracle6 Database at the end of the 1980s and has been using Oracle Database technology together with SAP applications successfully since 2002. At the end of 2010, it took the first steps of an upgrade to Oracle Database 11g Release 2 (11.2), and since mid-2011, all SAP production systems there run successfully with Oracle Database 11g. This presentation explains why Deutsche Messe uses Oracle Database together with SAP applications, discusses the many reasons for the upgrade to Release 11g, and focuses on the operational top aspects from a DBA perspective. . And unfortunately the Hands-On-Lab is sold out already ... We would like to apologize but we have absolutely ZERO influence on either the number of runs or the number of available seats.  Tuesday, Oct 2, 10:15 AM - 12:45 PM - Marriott Marquis - Salon 12/13 Hands On Lab:Upgrading an Oracle Database Instance, Using Best Practices Roy Swonger - Senior Director, Software Development, Oracle Carol Tagliaferri - Senior Development Manager, Oracle Mike Dietrich - Consulting Member Technical Staff, Oracle Cindy Lim - PMTS, Oracle Carol Palmer - Principal Product Manager, Oracle This hands-on lab gives participants the opportunity to work through a database upgrade from an older release of Oracle Database to the very latest Oracle Database release available. Participants will learn how the improved automation of the upgrade process and the generation of fix-up scripts can quickly help fix database issues prior to upgrading. The lab also uses the new parallel upgrade feature to improve performance of the upgrade, resulting in less downtime. Come get inside information about database upgrades from the Database Upgrade development team. . See you soon

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• Can a Printer Print White?

  - by Jason Fitzpatrick

  The vast majority of the time we all print on white media: white paper, white cardstock, and other neutral white surfaces. But what about printing white? Can modern printers print white and if not, why not? Read on as we explore color theory, printer design choices, and why white is the foundation of the printing process. Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. Image by Coiote O.; available as wallpaper here. The Question SuperUser reader Curious_Kid is well, curious, about printers. He writes: I was reading about different color models, when this question hit my mind. Can the CMYK color model generate white color? Printers use CMYK color mode. What will happen if I try to print a white colored image (rabbit) on a black paper with my printer? Will I get any image on the paper? Does the CMYK color model have room for white? The Answer SuperUser contributor Darth Android offers some insight into the CMYK process: You will not get anything on the paper with a basic CMYK inkjet or laser printer. The CMYK color mixing is subtractive, meaning that it requires the base that is being colored to have all colors (i.e., White) So that it can create color variation through subtraction: White - Cyan - Yellow = Green White - Yellow - Magenta = Red White - Cyan - Magenta = Blue White is represented as 0 cyan, 0 yellow, 0 magenta, and 0 black – effectively, 0 ink for a printer that simply has those four cartridges. This works great when you have white media, as “printing no ink” simply leaves the white exposed, but as you can imagine, this doesn’t work for non-white media. If you don’t have a base color to subtract from (i.e., Black), then it doesn’t matter what you subtract from it, you still have the color Black. [But], as others are pointing out, there are special printers which can operate in the CMYW color space, or otherwise have a white ink or toner. These can be used to print light colors on top of dark or otherwise non-white media. You might also find my answer to a different question about color spaces helpful or informative. Given that the majority of printer media in the world is white and printing pure white on non-white colors is a specialty process, it’s no surprise that home and (most) commercial printers alike have no provision for it. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• Before the Summit of 2012

  - by Ajarn Mark Caldwell

  Today, Monday, was the first day of the PASS Summit Preconference training events, but instead I spent the day at the free SQL in the City event put on by Red Gate. For me this was not a financial decision (pre-con sessions cost extra above the general Summit registration) but rather a matter of interest.  I had already included money for pre-cons in this year’s training budget, but none of them really stood out to me, so even if the Red-Gate event were not going on at the same time, I probably would not have gone to any pre-cons this year.  However, the topics being presented at the SQL in the City event were of great interest to me.  There promised to be good information on Continuous Integration and automated deployment of database changes, which lately has been a real hot topic at my work.  And indeed, Red-Gate announced the release of a new tool (still in Early Access Program…a.k.a. Beta) which is called the Deployment Manager.  Since we are in the middle of a TFS implementation project, it will be interesting to see how this plays out and compares to what we put together with the automated builds in TFS.  But, as I understand it, the primary focus of Deployment Manager is not to be the Build process (Red Gate uses JetBrains’ Team City for that in their shop) but rather to aid in the deployment of those build packages, as well as providing easy rollback and a good visualization of which versions of software are in which environments.  It looks promising and I’ve already downloaded the installer package to play with it later. Overall, I was quite impressed with the SQL in the City event.  Having heard many current and past members of the PASS Board of Directors describe the challenges of putting on a large conference, and the growing pains that the PASS Summit has gone through, I am even more impressed that the Red Gate event ran as smoothly as it did.  And it is quite impressive the amount of money that Red Gate must have spent given that this was a no-charge event to attend, they had a very nice hot lunch, and the after-event drinks celebration.  Well done, folks! Of course it was great to hear from a variety of speakers.  Today I listened to some folks from Red Gate like Grant Fritchey (blog | @GFritchey) and David Atkinson (Product Manager for SQL Source Control and now the Deployment Manager tool set); and also Brent Ozar (blog | @BrentO) and Buck Woody (blog | @BuckWoody).  By the way, if you have never seen either Brent or Buck speak, you really should.  Different styles, but both are very entertaining and educational at the same time.  I love Buck’s sense of humor (here’s a tip…don’t be late to Buck’s session or you’ll become part of the presentation) and I praise Brent’s slides.  Brent’s style very much reminds me of that espoused by Garr Reynolds on his Presentation Zen blog (and book) and I am impressed that he can make a technical presentation so engaging. It was a great day, a great way to kick off the week, and I am excited to get into the full Summit!

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• ATG Live Webcast: Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond

  - by BillSawyer

  I am pleased to announce the next ATG Live Webcast event on December 1, 2011. Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond Are you still on 11i and wondering about your next steps in the E-Business Suite lifecycle? Are you wondering what the upgrade considerations are going to be for 12.2? Do you want to know the best practices for upgrading E-Business Suite regardless of your version? If so, this is the webcast for you. Join Anne Carlson, Senior Director, Oracle E-Business Suite Product Strategy for this one-hour webcast with Q&A. This session will give you a framework to make informed upgrade decisions for your E-Business Suite environment. This event is targeted to functional managers, EBS project planners, and implementers. The agenda for the Planning Your Oracle E-Business Suite Upgrade from 11i to 12.1 and Beyond includes the following topics: Business Value of the Upgrade Starting Your Upgrade Project Planning Your Upgrade Approach Preparing for Your Upgrade Execution Extended Support for 11i Additional Resources Date:            Thursday, December 1, 2011Time:           8:00 AM - 9:00 AM Pacific Standard TimePresenter:  Anne Carlson, Senior Director, Oracle E-Business Suite Product StrategyWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              98515To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  271378459 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training at http://blogs.oracle.com/stevenChan/entry/e_business_suite_technology_learningIf you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• Silverlight Cream for December 26, 2010 -- #1015

  - by Dave Campbell

  In this all-submittal Issue: Michael Washington(-2-), Ian T. Lackey(-2-, -3-), Sandrino Di Mattia, Colin Eberhardt(-2-), and Antoni Dol. Above the Fold: Silverlight: "A Style for the Silverlight CoverFlow Control Slider" Antoni Dol WP7: "Getting the right behaviors in your Phone 7 App – Part 1 Phone Home" (and the other two parts) Ian T. Lackey Silverlight/WPF: "A Simplified Grid Markup for Silverlight and WPF" Colin Eberhardt Shoutouts: Dennis Doomen has updated his Coding Guidelines and provided a new WhitePaper, A4 cheat sheet, and VS2010 rule sets: December Update of the Coding Guidelines for C# 3.0 and C# 4.0 From SilverlightCream.com: Windows Phone 7: Saving Data when Keyboard is visible MIchael Washington takes a possible desktop approach to a data-saving issue on WP7... good solution, and one of the commenters brought up another. Windows Phone 7 View Model (MVVM) ApplicationBar Since I'm catching up, there's another post by Michael Washington... this one is looking at the WP7 ApplicationBar, and issues if you're trying to stay MVVM-proper. Michael gets around that by creating the AppBar with a behavior, and shares with all of us! Getting the right behaviors in your Phone 7 App – Part 1 Phone Home Ian T. Lackey has begun a series where he's packaging common tasks into reusable behaviors. First up is a phone dialer launching action that can be dropped on any control in your app. Getting the right behaviors in your Phone 7 App – Part 2 Binding & Browsing In his next post, Ian T. Lackey digs into the WebBrowserTask and provides a behavior allowing you to launch a browser session straight to an URL from any WP7 control. Getting the right behaviors in your Phone 7 App – Part 3 Email ‘em In his last post (all in one day), Ian T. Lackey looks at EmailComposeTask, ending up with a behavior to pre-populate EmailAddress and Subject. Cracking a Microsoft contest or why Silverlight-WCF security is important Sandrino Di Mattia was working on an app while also having a page up for a MSDN/TechNet game, and noticed some interesting WCF traffic that he was easily able to get access to. A Simplified Grid Markup for Silverlight and WPF Colin Eberhardt built us all an attached property for the Grid control that bails us out from the ugly layout we always have to put into position... oh, also for WPF! #uksnow #silverlight The Movie! – Happy Christmas Colin Eberhardt also took some time to have fun with his Twitter/BingMaps mashup for the UKSnow hashtag... you can now playback the snowfall reports, and mouse-over the snowflakes to see the original tweet... very cool stuff, Colin! A Style for the Silverlight CoverFlow Control Slider Antoni Dol got tired of the Silverlight Slider in the CoverFlow control and crafted a very nice-looking style for the Slider ... check it out and grab the source. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Virtual Developer Day: Oracle Fusion Development - December 11th - 10:00-14:00 CET

  - by Richard Lefebvre

  Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staff. Oracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF's integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications. Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect – this event has something for everyone. Don't miss this opportunity. December 11th, 2012 9:00 – 13:00 GMT 10:00 – 14:00 CET 12:00 – 16:00 AST 13:00 – 17:00 MSK 14:30 – 18:30 IST Register online now for this FREE event! Agenda 9:00 a.m. – 9:30 a.m. Opening 9:30 a.m. – 10:00 a.m. Keynote Oracle Fusion Development Track 1 Introduction to Fusion Development Track 2 What's New in Fusion Development Track 3 Fusion Development in the Enterprise Track 4 Hands On Lab - WebCenter Portal and ADF Lab w/ JDeveloper 10:00 a.m. – 11:00 a.m. Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development Lab materials can be found on event wiki here. Q&A about the lab is available throughout the event. 11:00 a.m. – 12:00 p.m. Rich Web UI made simple – an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 p.m. – 1:00 p.m. Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration View Session Abstracts We look forward to welcoming you at this free event!  

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• Put Unused Tabs on Hold in Firefox

  - by Asian Angel

  If you have a lot of content heavy webpages open in Firefox, it soon adds up on memory usage. The BarTab extension puts unused tabs on hold and keeps them unloaded until you are ready to access them. Before When you have a few tabs open things are not so bad. But if you have something like 30+ tabs open then Firefox is definitely going to have a much larger memory footprint. For the moment all six tabs are active in our example… After Once the extension is installed you can see quite a difference in the tab bar. Five of the six websites are literally on hold and display as about:blank. In the screenshot above all six tabs were restored from a previous session, but to put new tabs on hold the preferences will have to be modified. Notice that you can have active tabs placed on hold if you do not access them within a set time (“x” seconds, minutes, hours, or days). You may also add your favorite websites as exclusions. Newly opened tabs can now be placed on hold until you are ready for them. Need to place a currently accessed tab on hold? Use the tab context menu to unload the page. Once you use the tab context menu to place a tab on hold your browser will shift over to the closest active tab. You will notice the difference in memory usage when you put a lot of intensive pages on hold. Conclusion If you keep a high number of content heavy webpages open in Firefox then the BarTab extension will help reduce memory usage while browsing. Links Download the BarTab extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Quick Tip: Use Tab Characters in Textarea Boxes in FirefoxYou Really Want to Completely Disable Tabs in Firefox?Quick Hits: 11 Firefox Tab How-TosQuick Tip: Save Windows and Tabs When Restarting FirefoxMake Firefox Use Multiple Rows of Tabs TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 VMware Workstation 7 Acronis Online Backup Gmail Button Addon (Firefox) Hyperwords addon (Firefox) Backup Outlook 2010 Daily Motivator (Firefox) FetchMp3 Can Download Videos & Convert Them to Mp3 Use Flixtime To Create Video Slideshows

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• Getting Internet Explorer to Open Different Sets of Tabs Based on the Day of the Week

  - by Akemi Iwaya

  If you have to use Internet Explorer for work and need to open a different set of work-specific tabs every day, is there a quick and easy way to do it instead of opening each one individually? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader bobSmith1432 is looking for a quick and easy way to open different daily sets of tabs in Internet Explorer for his work: When I open Internet Explorer on different days of the week, I want different tabs to be opened automatically. I have to run different reports for work each day of the week and it takes a lot of time to open the 5-10 tabs I use to run the reports. It would be a lot faster if, when I open Internet Explorer, the tabs I needed would automatically load and be ready. Is there a way to open 5-10 different tabs in Internet Explorer depending on the day of the week? Example: Monday – 6 Accounting Pages Tuesday – 7 Billing Pages Wednesday – 5 HR Pages Thursday – 10 Schedule Pages Friday – 8 Work Summary/Order Pages Is there an easier way for Bob to get all those tabs to load and be ready to go each day instead of opening them individually every time? The Answer SuperUser contributor Julian Knight has a simple, non-script solution for us: Rather than trying the brute force method, how about a work around? Open up each set of tabs either in different windows, or one set at a time, and save all tabs to bookmark folders. Put the folders on the bookmark toolbar for ease of access. Each day, right-click on the appropriate folder and click on ‘Open in tab group’ to open all the tabs. You could put all the day folders into a top-level folder to save space if you want, but at the expense of an extra click to get to them. If you really must go further, you need to write a program or script to drive Internet Explorer. The easiest way is probably writing a PowerShell script. Special Note: There are various scripts shared on the discussion page as well, so the solution shown above is just one possibility out of many. If you love the idea of using scripts for a function like this, then make sure to browse on over to the discussion page to see the various ones SuperUser members have shared! Have something to add to the explanation? Sound off in the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.

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• Recap: Oracle at the Gartner Business Intelligence Summit

  - by kimberly.billings

  Getting to Vegas was no fun. As anyone who lives in the Bay Area knows, the SF airport shuts down one runway when it rains, causing major havoc. So rain, rain, rain on Sunday meant delay, delay, delay at the airport. Needless to say, my 6:30 pm flight didn't land in Vegas until 3:00 am! But the travel pains were worth it. There was a lot to be learned at the Gartner BI Summit this year, and the uptick in attendance was reflected in strong booth traffic and engaging conversations in the Oracle booth. Oracle customer, Dawn Conant, Director, Business Intelligence at Beckman Coulter, generated a lot of interest in her presentation about migrating from Business Objects to Oracle Business Intelligence, Enterprise Edition with Oracle Database 11g. Dawn's story was a very relatable one, as many of the attendees had plans for similar projects. One of the most interesting Gartner-led sessions compared BI/DW megavendors, IBM, Oracle, SAP and Microsoft. According to Gartner analyst Rita Sallam, these megavendors control about two-thirds of the BI market. Sallem attributes this in part to the fact that organizations are expanding their definitions of BI to also include analytics and performance management. In doing so, they require greater integration of BI applications with a broader set of applications and middleware. In a related session, a panel of Gartner analysts compared the Magic Quadrants for BI Platforms; CPM; Data Quality; Data Integration Tools; and Data Warehouses. Oracle is a leader in all of the Magic Quadrants in which it participates and has the most complete stack including hardware and software, according to Donald Feinberg. Feinberg also commented that in situations with VLDW and solid mixed workloads, Oracle Exadata is making a big difference! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• Oracle's Global Single Schema

  - by david.butler(at)oracle.com

  Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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• ATG Live Webcast Nov. 15th: Best Practices for Using EBS SDK for Java with Oracle ADF

  - by Bill Sawyer

  Oracle E-Business Suite delivers functionality for handling the core business of your organization. This webcast provides best practices for how to use Oracle Application Development Framework (Oracle ADF) with the Oracle E-Business Suite SDK for Java.  Topics include: Session management with ADF Handling security Embedding ADF regions in OA Framework pages Best practices and more Date:               Thursday, November 15, 2012Time:              8:00 AM - 9:00 AM Pacific Standard TimePresenters:   Sara Woodhull, Principal Product Manager, E-Business Suite ATG                         Juan Camilo Ruiz, Principal Product Manager, ADF Webcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103192To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  591862924 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• links for 2011-02-09

  - by Bob Rhubart

  Tech Cast Live - Java and Oracle, One Year Later - February 15th 10AM PST (Oracle Technology Network Blog (aka TechBlog)) (tags: ping.fm) The impact of IT decisions on organizational culture - O'Reilly Radar "While I believe we recognize the limiting qualities of IT decisions, I'd suggest we've insufficiently studied the degree to which those decisions in aggregate can have a large influence on organizational culture." - Jonathan Reichental, Ph.D. (tags: ITgovernance organizationalculture enterprisearchitecture) Women "computers" of World War II - Boing Boing "Before it came to mean laptops, PCs, or even room-sized machines, "computer" was what you called a person who did mathematical calculations for a living. That job was vitally important during World War II. And, like many vital jobs on the homefront, it was turned over to women..." (tags: computers history worldwar2) InfoQ: Book Excerpt and Interview: 100 SOA Questions Asked and Answered A new "100 SOA Questions Asked and Answered " book by Kerrie Holley and Ali Arsanjani provides a deep insight into SOA covering a wide spectrum of topics from SOA basics to its business and organizational impact, to SOA methods and architecture to SOA future. InfoQ spoke with Kerrie Holley and Ali Arsanjani about their book. (tags: ping.fm) @myfear: GlassFish City - Another view onto your favorite application server Oracle ACE Director Markus Eisele runs GlassFish through CodeCity. (tags: oracle otn oracleace glassfish codecity) The Ron Batra Blog: Technology Whispers: Upcoming Presentations Oracle ACE Director Ron Batra shares details on upcoming presentations at OAUG events in the US and Dubai. (tags: oaug c11 oracle otn oracleace) Free ADF Training Event in the UK (Grant Ronald's Blog) Gobsmack survivor Grant Ronald with the details on an Oracle ADF training session he'll conduct on 11 May 2011 at the UK Oracle office in Reading. (tags: oracle otn adf) Java Spotlight Episode 16 - Richar Bair - The Java Spotlight Podcast The latest Java Spotlight podcast features an interview with Java Client Architect Richar Bair. (tags: oracle java podcast) Stewart Bryson: OBIEE 11g Migrations "[Rittman Mead's] Mark and Venkat have covered OBIEE migration methodologies in the past (see here, here and here), but I decided to throw my hat in the ring on the subject, as I had to develop a methodology for a client recently and wanted to share my experiences." - Stewart Bryson (tags: oracle otn obiee businessintelligence) Dr. Chris Harding: The golden thread of interoperability | Open Group Blog "There are so many things going on at every Conference by The Open Group that it is impossible to keep track of all of them, and this week’s Conference in San Diego, California, is no exception. The main themes are Cybersecurity, Enterprise Architecture, SOA and Cloud Computing." - Dr. Chris Harding (tags: entarch soa interoperability cloud) Marc Kelderman: OSB: Creating an Asynchronous / Fire-Forget WebService Call Creating a fire-and-forget call via OSB is simple, according to solution architect Marc Kelderman. "The trick is to send NO response back to the caller, only an HTTP response code, 200 or any other." (tags: oracle otn servicebus)

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• Ubuntu 10.04: OpenVZ Kernel and pure-ftpd issues on HOST (no guest setup yet)

  - by Seidr

  After compiling and installing the OpenVZ flavour of kernel under Ubuntu 10.04, I am unable to browse to certain directories when connecting to the pure-ftpd server. The clients are dropping into PASSIVE mode, which is fine. This behaviour was happening before the change of kernel, however now when I browse to certain directories the connection just gets dropped. This only happens with a few directories under one login (web in specific), where as with another login it happens as soon as I connect. I've got the nf_conntrack_ftp kernel module installed (required to keep track of passive FTP connections as I understand, and an alias of the ip_conntrack_ftp module), however this has provided no alleviation of my problem. This module was actually required upon initial setup of my OS to get passive FTP working correctly, however when I compiled the OpenVZ kernel a lot of these modules were missing (iptables, conntrack etc). I recompiled the kernel with the missing modules, but to no effect. I've turned verbosity for the pure-ftpd server up, and still no clues have been spotted in either syslog or the transfer log. Neither did an strace provide any clues (that I could discern anyway) - although one strange thing is both in the output to the client and in the strace I notice that it does infact probe the directory and return the number of matches - it just fails after that. One more thing to mention is that if I FTP using the same credentials locally, everything works fine. This suggests that it is in fact an issue with either the conntrack_ftp module not functioning as expected, or a deeper networking issue. The Kernel was compiled and installed following the instructions at https://help.ubuntu.com/community/OpenVZ - bar the changes to the Kernel configuration (such as add iptables as a module). Below is an example of the log sent to the data (under FileZilla). Status: Resolving address of xxxx.co.uk Status: Connecting to 78.46.xxx.xxx:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response: 220-You are user number 4 of 10 allowed. Response: 220-Local time is now 08:52. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: USER xxx Response: 331 User xxx OK. Password required Command: PASS ******** Response: 230-User xxx has group access to: client1 sshusers Response: 230 OK. Current restricted directory is / Command: OPTS UTF8 ON Response: 200 OK, UTF-8 enabled Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is your current location Status: Directory listing successful Status: Retrieving directory listing... Command: CWD /web Response: 250 OK. Current directory is /web Command: TYPE I Response: 200 TYPE is now 8-bit binary Command: PORT 10,0,2,30,14,143 Response: 500 I won't open a connection to 10.0.2.30 (only to 188.220.xxx.xxx) Command: PASV Response: 227 Entering Passive Mode (78,46,79,147,234,110) Command: MLSD Response: 150 Accepted data connection Response: 226-ASCII Response: 226-Options: -a -l Response: 226 57 matches total Error: Could not read from transfer socket: ECONNRESET - Connection reset by peer Error: Failed to retrieve directory listing Any suggestions please? I'm willing to try anything!

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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• Recording Topics manually and automatically

  - by maria.cozzolino(at)oracle.com

  When you are recording UPK topics, the default mode for recording is manual recording, where you tell the system when to record each screen shot. This mode allows you to take the exact screen shot you need. However, it does get a bit tedious when you are recording long topics, especially if you forget to take a few screen shots. In UPK 3.5, a new version of recording was introduced - Automatic Recording. It was designed to simplify the recording process by automatically capturing screen shots as you perform your transaction. If you haven't experimented with Automatic Recording, I'd recommend you give it a try - it might make your recording life easier. If you are recording with sound, you can also narrate your topic while recording it. To turn on Automatic Recording: 1. In Tools/Options, there are two recorder tabs. The first tab, under content defaults, includes settings that you may want to share between developers, like whether keyboard shortcuts are automatically captured. 2. The second tab is the one that contains the personal preferences, like screen shot capture key and whether to record automatically or manually. On this tab, choose the option for Automatic Recording. 3. Save the settings. Note that this setting will NOT impact content defaults; this is for your user only. When you launch the recorder, you will notice a slightly different message with guidance on how to start and stop automatic recording. Once you start recording, the recorder window is hidden until the end of the recording session to allow you to capture your transaction. In the task tray, there is a series of icons that let you know that you are capturing content. You can pause the recording, as well as set and view your sound levels if you are using sound. A camera appears during each screen capture to help you know when the system is capturing a screen shot, and a context indicator appears to show the recognition. With automatic recording, you can let the system capture the necessary screen shots. It may provide a more natural recording experience, and is probably easier for the untrained developer. On the other hand, you have a bit more control with manual recording on which screen shot appears, but it also means you have to remember to capture the screen shot. :) We'd be interested in hearing which type of recording you do, and any rationale on why you made that choice. Please comment and let us know. --Maria Cozzolino, Manager of UPK Software Requirements and UI Design

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• Travelling MVP #3: Community event in Varna, Bulgaria

  - by DigiMortal

  Second stop in my DevReach 2012 trip was at Varna. We had not much time to hang around there but this problem will get fixed next year if not before. But still we had sessions there with Dimitar Georgijev and I had also chance to meet local techies. Next time we will have more tech and beers for sure! We started in the morning from Bucharest and travelled through Ruse, Razgrad and Shumen to Varna. It’s about 275km. We used cab, local bus and Dimitar father’s car. We had one food stop in Ruse and after that we went directly to Varna. Here is our route on map. Varna is Bulgarian city that locates on western coast of Black Sea. I have been there once before this trip and it’s good place to have vacation under sun. Also autumn is there milder than here in Estonia (third day of snow is going on). Bulgaria has some good beers, my favorite mankind killer called rakia and very good national cuisine. Food is made of fresh stuff and it is damn good experience. Here are some arbitrarily selected images (you can click on these to view at original size): Old bus “monument” in Razgrad Stuffed peppers, Bulgarian national cuisine Infra-red community having good time and beers We made our sessions at one study class of Varna technical university. It’s a little bit old style university but everything we needed was there and we had no problems with machinery. Sessions were same as in Bucharest. The user group in Varna is brand new and hopefully it will be something bigger one good day. At least I try to make my commits so they get on their feet quicker. As we had not much time to announce the event there was about 15 guys listening to us and I’m happy that it was not too much hyped event because still I was getting my first experiences with foreign audiences. After sessions we took our stuff to hotel and went to hang around with local techies. We had some good time there and made some new friends. Next time when I go to Varna I go back as more experienced speaker and I plan to do there one tougher and highly challenging session. Maybe somebody from Estonian community will join me and then it will be well planned surprise-attack to Varna :)

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• How To Watch Indian Union Budget 2011-2012 Live On Your PC

  - by Gopinath

  The Union Budget of India 2011-2012 will be tabled on Lok Sabha on 26th Feb, 2011. The finance minister, Mr. Pranab Muhkerjee will present the budget in the house and it will be broadcasted live on the TV channels(DD, NDTV, IBN Live and others) as well as on the web. For those who are willing to watch the budget session live on computers here is the required information. National Informatics Centre – Budget 2011 Live Web Cast Indian Government official stream of Union Budget 2011-2011 is available  at  http://budgetlive.nic.in/. This live stream will provide the budget information as is, without any masala, hype or so called analysis by experts sitting in private TV channel studios (and talking rubbish!) To view the primary live stream you need to install Windows Media Player plugin on your browser. As it’s a government website, better you use Internet Explorer browser to watch it. It may not work on Firefox or Chrome. Also the live stream is provided in other formats like Real Media and Flash. Here are the various streaming formats for you to choose Flash Player – High Bandwidth Stream Windows Media Player – Low Bandwidth Stream (IE browser is preferred) Windows Media Player – High Bandwidth Stream  (IE browser is preferred) Real Media Player – Low Bandwidth Stream Real Media Player – High Bandwidth Stream Indian Media Channels Covering Live Of Union Budget 2011 – 2012 Most of the news media channels live stream are available for free on the web, here are the few new channels you can watch live to follow Union Budget 2011 – 2012. NDTV 24 x 7 News Live Stream (English) NDTV India Live Streaming (Hindi) CNBC TV 18 Live Streaming (English) CNN IBN Live Streaming (English) IBN 7 Live Streaming (Hindi) Caution: In the name of analysis, most of the media channels mislead the viewers and provide base less information at times. Take utmost care in absorbing the information you see in any of the Indian news channel. This article titled,How To Watch Indian Union Budget 2011-2012 Live On Your PC, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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• Oracle 5th Annual Maintenance Summit - Orlando March 22-23, 2011

  - by stephen.slade(at)oracle.com

  It's not too late to register today or tomorrow for this exclusive 'Maintenance Professionals Only" event.  In 4 tracks, 27 customer and partner speakers will present case studies and success stories in these 'no-sell zone' sessions. The take-aways will be worth attending!This "2 in 1" event combines a Customer Showcase featuring Orlando Utilities Commission (OUC) and Maintenance Summit.  OUC - the local municipal utility providing residential, commercial, and industrial customers with clean, reliable, and affordable electric and water services - will open the event with their CIO as keynote speaker, and host tours of their fleet, facility, and power generation operations. Recognized as a green leader, OUC has been the most reliable power provider in Florida the past 9 years due, in large part, to the operational efficiencies of its plant and asset maintenance systems. This Summit will feature breakout session tracks for EBS, JD Edwards, PeopleSoft and Sustainability. Highlights include over 12 Oracle solution demo stations, over 25 interactive breakout sessions, pool-side networking reception with live band, partner exhibit pavilion and special appearance by Sean D. Tucker, Team Oracle Stunt-Pilot!  Dates:                   March 22-23, 2011 Location:             Orlando World Center Marriott, Orlando, Florida Evite:                     http://www.oracle.com/us/dm/h2fy11/65971-nafm10019768mpp191c003-oem-304204.html Highlights:          Keynotes, Oracle Expert Demo Stations, Interactive Breakout Sessions, Networking Reception, Partner Pavilion, Speakers Tracks:                 EBS, JDE, PSFT, Sustainability Tours:                  Orlando Utility Operations, Fleet and Facility Oracle Demo Stations:  Agile, AutoVue, Primavera, MOC/SSDM, Utilities, PIM, PDQ, UCM, On Demand, Business Accelerators, Facilities Work Management, EBS Enterprise Asset Management, PeopleSoft Maintenance Management, Technology, Hardware/Sun. Partner-Sponsors:   Viziya, Global PTM, MiPro, Asset Management Solutions, Venutureforth, Impac Services, EAM Master, LLC, Meridium

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• OTN Latinoamérica Tour 2012

  - by Dana Singleterry

  Better late than never. Sorry for the delay on getting this content up for all of you and thanks again for your attendance. A number of excellent questions came out of the sessions I delivered and herein I'm providing you with the content, in pdf format, for those sessions. I'm also providing pointers to Forms to ADF integration/migration as well as some details around OAF as used in E-Business Suite and ADF. Here's the sessions delivered by location. Click on any of the links to download the session content in pdf format. Montevideo Uruguay: Is Oracle ADF Simpler than Oracle Forms? Understanding the Fusion Development Platform Building Web Data Dashboards Without Coding Buenos Aires, Argentina: Is Oracle ADF Simpler than Oracle Forms? Developing Cross Device Mobile Applications Sao Paulo, Brazil Understanding the Fusion Development Platform Is Oracle ADF Simpler than Oracle Forms? A brief note on Form Integration & Migration: Does your organization have an Oracle Forms application that you'd like to migrate to ADF? Or, perhaps you're an Oracle Forms Developer and want to modernize your application development skills? If so, you've come to the right place! This section will strive to answer common questions that arise as you move from Forms to ADF. Our Oracle Forms Statement of Direction points out that Oracle is committed to the long-term support of Oracle Forms and Reports. However, many customers feel they are outgrowing their Forms applications. Users are demanding more sophisticated and interactive users interfaces. Executives are requiring SOA-enabled applications that integrate with peripheral services. Development leads are encouraging a more modern approach to application development, including adherence to design patterns like MVC. So even as Oracle still supports Forms, the list of reasons to move off of it is becoming more compelling and is only gaining further momentum by the fact that Oracle's own Fusion Applications are using ADF. Developers and organizations looking to align with both the technology stack and look-and-feel of Fusion Applications are choosing ADF, and thus reaping the benefits of years of best practices in enterprise application development that are baked into the ADF framework. So, if you decide to migrate off of Forms for any of these reasons, ADF is the way to go. Grant Ronald has published a video of our position on the subject, along with an ODTUG article explaining our direction. These materials explain that there are other migration tools/frameworks/paths, but the best choice is usually to follow Gartner's recommendation that if you are going to migrate off of Oracle Forms, ADF is the least risky and least costly migration path. Please visit the Oracle Forms page here. For details around OAF as used in E-Business Suite (EBS) and when to use ADF with EBS you can review the following blogs from Shay Shmeltzer. To ADF or to OAF? or Can I use ADF with Oracle E-Business Suite?

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• WIN32_NetworkAdapterConfiguration does not report IP from PPP adapter

  - by Michael

  On a Windows 7 device, the following WMI query does not report back an enabled PPP adapter: Select Index,MACAddress,IPAddress,IPSubnet,DefaultIPGateway,DNSServerSearchOrder from Win32_NetworkAdapterConfiguration where IPEnabled=true Where ipconfig gives you all the information correctly: Windows IP Configuration PPP adapter XYZ VPN: Connection-specific DNS Suffix . : IPv4 Address. . . . . . . . . . . : 123.456.789.123 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : 0.0.0.0 Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : IPv4 Address. . . . . . . . . . . : 192.168.178.11 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.178.1 Ethernet adapter Local Area Connection 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Any ideas how I can script this by using WMI or VBS?

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• ETPM Environment Health Monitoring Tools

  - by Paula Speranza-Hadley

  This post is to provide some useful information about the tools typically used by Oracle ETPM implementations for performance tuning and analysis.   This includes tools to monitor and gather performance information and statistics on the Database, Application Server, and Client (browser).  Enterprise Monitoring Tools Oracle Enterprise Manager - OEM Grid Control comes with a comprehensive set of performance and health metrics that allow monitoring of key components in your environment such as applications, application servers, databases, as well as the back-end components on which they rely, such as hosts, operating systems and storage. Tools for the Database Oracle Diagnostics Pack Automatic Workload Repository (AWR)  - this tool gets statistics from memory abut the Time Model or DB Time, Wait Events, Active Session History and High Load SWL queries Automatic Database Diagnostic Monitor (ADDM) - This self-diagnostic software is built into the database.  It examines and analyzes data captured in AWR to dertermine possible performance issues.  It locates the root cause of the issue, provides recommendations for correcting the issues and qualifies the expected benefit. Oracle Database Tuning Pack SQL Tuning Advisor - This enables you to submit one or more SQL statements as input and receive output in the form of specific advice or recommendations on how to tune statements.  The recommendation relates to collection of statistics on objects, creation on new indexes and restructuring of SQL statements. SQL Access Advisor - This enables you to optimize data access paths of SQL queries by recommending a proper set of materialized views, indexes and partitions for a given SQL workload. Tools for the Application Server Weblogic Console - is a web-based, user interface used to configure and control a set of WebLogic servers or clusters (i.e. a "domain").  In any logical group of WebLogic servers there must exist one admin server, which hosts the WebLogic Admin console application and manages the associated configuratoin files. WebLogic Administrators will use the Administration Console for a number of tasks, including: Starting and stopping WebLogic servers or entire clusters. Configuring server parameters, security, database connections and deployed applications. Viewing server status, health and metrics. Yourkit for Profiling - helps analyze synchronization issues, including: Which threads were calling wait(), and for how long Which threads were blocked on attempt to acquire a monitor held by another thread (synchronized methods/blocks), and for how long Tools for the Client Fiddler - allows you to inspect traffic logs, debug and set breakpoints. Firebug – allows you to inspect and edit HTML, monitor network activity and debug JavaScript

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• Case Management Patterns with Oracle Unified Business Process Management Suite

  - by Ajay Khanna

  Contributed by Heidi Buelow, Oracle Product Management Case Management was a hot topic all week at Oracle OpenWorld so I was excited to share our current features and upcoming plans at the session Thursday morning on Case Management Patterns with Oracle Unified Business Process Management Suite.  My colleague, Ravi Rangaswamy, the Case Management Development Manager, and I, Heidi Buelow, the Case Management Product Manager, discussed case management use case patterns with an interested audience.  We also talked about the current BPM Suite offering for Case Managment and showed a demo of our upcoming release where Case Management becomes a first class component in a BPM composite application. Case Management use case patterns cover a wide range of horizontal applications such as Accounts Payable, Dispute Resolution, Call Center, Employee OnBoarding, and many vertical applications in domains and industries such as Public Sector services, Insurance claims, and Healthcare.  Really, it is any use case where the resolution of a request may require a knowledge worker making decisions using experienced judgement in the current situation.  This allows for expidited care and customer satisfaction, both being highly valued for consumer loyalty, regulatory compliance, and efficient resolution. Today, BPM Suite provides the tools for creating Case Management applications using BPMN 2.0, Business Rules, and rich BAM and Case Analytics.  The Process Composer provides the agility to change rules and processes by the business users.  The case manager and case workers have the flexibilty they need.  With integrated content management and the concept of a BPM Process Spaces instance (case) space, the current release enables case management use case applications. In the next release, Case Management becomes a first class component. By this, we mean, Case is a separate component in the composite.  We are adding case attributes such as milestones, case events, case stakeholders, and more, providing a rich toolset for the use cases that require a flexible Case Management approach.  Activites become available according to the conditions that you specify and information can be protected by permissions indicated.  In BPM Studio, you design a Case and associate all of the attributes and activities that are needed, yet, at runtime you have the flexibility to add and change these as needed. We enjoyed sharing Case Management and it was well received by the audience.  The presentation is available online and we have viewlets of the demo that will be available at release time.

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• Advice on designing a robust program to handle a large library of meta-information & programs

  - by Sam Bryant

  So this might be overly vague, but here it is anyway I'm not really looking for a specific answer, but rather general design principles or direction towards resources that deal with problems like this. It's one of my first large-scale applications, and I would like to do it right. Brief Explanation My basic problem is that I have to write an application that handles a large library of meta-data, can easily modify the meta-data on-the-fly, is robust with respect to crashing, and is very efficient. (Sorta like the design parameters of iTunes, although sometimes iTunes performs more poorly than I would like). If you don't want to read the details, you can skip the rest Long Explanation Specifically I am writing a program that creates a library of image files and meta-data about these files. There is a list of tags that may or may not apply to each image. The program needs to be able to add new images, new tags, assign tags to images, and detect duplicate images, all while operating. The program contains an image Viewer which has tagging operations. The idea is that if a given image A is viewed while the library has tags T1, T2, and T3, then that image will have boolean flags for each of those tags (depending on whether the user tagged that image while it was open in the Viewer). However, prior to being viewed in the Viewer, image A would have no value for tags T1, T2, and T3. Instead it would have a "dirty" flag indicating that it is unknown whether or not A has these tags or not. The program can introduce new tags at any time (which would automatically set all images to "dirty" with respect to this new tag) This program must be fast. It must be easily able to pull up a list of images with or without a certain tag as well as images which are "dirty" with respect to a tag. It has to be crash-safe, in that if it suddenly crashes, all of the tagging information done in that session is not lost (though perhaps it's okay to loose some of it) Finally, it has to work with a lot of images (10,000) I am a fairly experienced programmer, but I have never tried to write a program with such demanding needs and I have never worked with databases. With respect to the meta-data storage, there seem to be a few design choices: Choice 1: Invidual meta-data vs centralized meta-data Individual Meta-Data: have a separate meta-data file for each image. This way, as soon as you change the meta-data for an image, it can be written to the hard disk, without having to rewrite the information for all of the other images. Centralized Meta-Data: Have a single file to hold the meta-data for every file. This would probably require meta-data writes in intervals as opposed to after every change. The benefit here is that you could keep a centralized list of all images with a given tag, ect, making the task of pulling up all images with a given tag very efficient

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• Silverlight Cream for November 17, 2011 -- #1168

  - by Dave Campbell

  In this Issue: Colin Eberhardt, Lazar Nikolov, WindowsPhoneGeek, Jesse Liberty, Peter Kuhn, Derik Whittaker, Chris Koenig, and Jeff Blankenburg(-2-). Above the Fold: Silverlight: "Facebook Graph API and Silverlight Part 2 – Publishing data" Lazar Nikolov WP7: "Suppressing Zoom and Scroll interactions in the Windows Phone 7 WebBrowser Control" Colin Eberhardt Metro/WinRT/W8: "Tip/Trick when working with the Application Bar in WinRT/Metro (C#)" Derik Whittaker Shoutouts: Michael Palermo's latest Desert Mountain Developers is up Michael Washington's latest Visual Studio #LightSwitch Daily is up Pete Brown announced the completion of his book: It’s a wrap! I’ve completed writing Silverlight 5 in Action From SilverlightCream.com: Suppressing Zoom and Scroll interactions in the Windows Phone 7 WebBrowser Control Colin Eberhardt's latest post is all about a helper class he wrote to suppress scrolling and pinch zoom of the WP7 browser control, which you might want to do if the browser is placed inside another control. Facebook Graph API and Silverlight Part 2 – Publishing data In this part 2 of his Facebook and Silverlight series, Lazar Nikolov shows how to post data to your profile or your friends' profiles Localizing a Windows Phone app Step by Step WindowsPhoneGeek's latest post is on Localizing a WP7 app .. another great tutorial with plenty of discussion, pictures, and a project to load up and follow Background Audio Part II: Copying Audio Files To Isolated Storage Continuing his WP7 series, Jesse Liberty has Part 2 of a mini-series on Background Audio up... in this episode he's using local audio and to do so, it must be in ISO Silverlight: Bugs in the multicast client In a Q/A session, Peter Kuhn was presented a nasty bug in the multicast client that he has verified exists in not only Silverlight 4 but also Silverlight 5 Beta, including a link to his entry on Connect. Tip/Trick when working with the Application Bar in WinRT/Metro (C#) Derik Whittaker offers up some good information about the Metro Application Bar and how to keep it where you want it New! Windows Phone Starter Kit for Podcasts Chris Koenig announced the release of a new starter kit for WP7... a starter kit for podcasts. Check out the links on Chris' site and the other two starter kits that are available 31 Days of Mango | Day #4: Compass Jeff Blankenburg continues with Day 4 of his Mango series with this post on the Compass and a cool app to demonstrate it 31 Days of Mango | Day #5: Gyroscope In Day 5, Jeff Blankenburg is talking about and discussing the gyroscope, of course if you have a phone as old as mine, you won't have a gyroscope and it's not on the emulator Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Find a Faster DNS Server with Namebench

  - by Mysticgeek

  One way to speed up your Internet browsing experience is using a faster DNS server. Today we take a look at Namebench, which will compare your current DNS server against others out there, and help you find a faster one. Namebench Download the file and run the executable (link below). Namebench starts up and will include the current DNS server you have configured on your system. In this example we’re behind a router and using the DNS server from the ISP. Include the global DNS providers and the best available regional DNS server, then start the Benchmark. The test starts to run and you’ll see the queries it’s running through. The benchmark takes about 5-10 minutes to complete. After it’s complete you’ll get a report of the results. Based on its findings, it will show you what DNS server is fastest for your system. It also displays different types of graphs so you can get a better feel for the different results. You can export the results to a .csv file as well so you can present the results in Excel. Conclusion This is a free project that is in continuing development, so results might not be perfect, and there may be more features added in the future. If you’re looking for a method to help find a faster DNS server for your system, Namebench is a cool free utility to help you out. If you’re looking for a public DNS server that is customizable and includes filters, you might want to check out our article on helping to protect your kids from questionable content using OpenDNS. You can also check out how to speed up your web browsing with Google Public DNS. Links Download NameBench for Windows, Mac, and Linux from Google Code Learn More About the Project on the Namebench Wiki Page Similar Articles Productive Geek Tips Open a Second Console Session on Ubuntu ServerShare Ubuntu Home Directories using SambaSetup OpenSSH Server on Ubuntu LinuxDisable the Annoying “This device can perform faster” Balloon Message in Windows 7Search For Rows With Special Characters in SQL Server TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott FoxClocks adds World Times in your Statusbar (Firefox) Have Fun Editing Photo Editing with Citrify Outlook Connector Upgrade Error Gadfly is a cool Twitter/Silverlight app

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