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  • How Can You Get More Productive In Life Sciences Sales?

    - by charles.knapp
    Only half of all doctors will meet with pharmaceutical sales reps, and that percentage continues to decrease. Furthermore, when reps are granted an opportunity to share information, the average interaction is only about a minute and a half. Concurrently, call quotas continue to increase. What does this matter? Sales reps need to spend less time on traditional planning and after-call reporting, more time making calls, and make more productive use of short presentation times. Fortunately for sales reps, Oracle offers the first life sciences CRM that is designed to double sales time and halve reporting time. In particular, our new Life Sciences Edition Offline Client is designed so that you can actually turn the screen around, so that your CRM is useful for presentations and not just reporting, whether you are connected to cloud or working offline such as in restricted clinical environments. Watch Piers Evans, Industry Strategy Director, show what this looks like in the day of a typical pharmaceutical sales representative. By use of this code snippet, I agree to the Brightcove Publisher T and C found at https://accounts.brightcove.com/en/terms-and-conditions/. -- This script tag will cause the Brightcove Players defined above it to be created as soon as the line is read by the browser. If you wish to have the player instantiated only after the rest of the HTML is processed and the page load is complete, remove the line. -- brightcove.createExperiences();

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  • The Workshop Technique Handbook

    - by llowitz
    The #OUM method pack contains a plethora of information, but if you browse through the activities and tasks contained in OUM, you will see very few references to workshops.  Consequently, I am often asked whether OUM supports a workshop-type approach.  In general, OUM does not prescribe the manner in which tasks should be conducted, as many factors such as culture, availability of resources, potential travel cost of attendees, can influence whether a workshop is appropriate in a given situation.  Although workshops are not typically called out in OUM, OUM encourages the project manager to group the OUM tasks in a way that makes sense for the project. OUM considers a workshop to be a technique that can be applied to any OUM task or group of tasks.  If a workshop is conducted, it is important to identify the OUM tasks that are executed during the workshop.  For example, a “Requirements Gathering Workshop” is quite likely to Gathering Business Requirements, Gathering Solution Requirements and perhaps Specifying Key Structure Definitions. Not only is a workshop approach to conducting the OUM tasks perfectly acceptable, OUM provides in-depth guidance on how to maximize the value of your workshops.  I strongly encourage you to read the “Workshop Techniques Handbook” included in the OUM Manage Focus Area under Method Resources. The Workshop Techniques Handbook provides valuable information on a variety of workshop approaches and discusses the circumstances in which each type of workshop is most affective.  Furthermore, it provides detailed information on how to structure a workshops and tips on facilitating the workshop. You will find guidance on some popular workshop techniques such as brainstorming, setting objectives, prioritizing and other more specialized techniques such as Value Chain Analysis, SWOT analysis, the Delphi Technique and much more. Workshops can and should be applied to any type of OUM project, whether that project falls within the Envision, Manage or Implementation focus areas.  If you typically employ workshops to gather information, walk through a business process, develop a roadmap or validate your understanding with the client, by all means continue utilizing them to conduct the OUM tasks during your project, but first take the time to review the Workshop Techniques Handbook to refresh your knowledge and hone your skills. 

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  • ADF Seeded Customizations in JDeveloper 11.1.2.1

    - by Dmitry Nefedkin
    For the ADF training I needed a demo application that shows ADF seeded customizations functionality. I’m using the latest JDeveloper 11.1.2.1, so I decided to download the “Customizing and Personalizing an ADF Application” completed tutorial application available here I’ve downloaded and unzipped the CustomizeApp.zip and opened the CustomizeApp.jws in the JDeveloper 11.1.2.1 using the Customization Role. The result was the following: MDS-00036 “Cannot instantiate the class oracle.model.mycompany.SiteCC”. I thought: “OK, that’s because SiteCC class is not accessible to JDeveloper classloader, I should jar it and put to the <JDEVELOPER_HOME> \jdev\lib\patches like I did in JDeveloper 11.1.1.5 and ealier”.  No way, it JDeveloper 11.1.2 we do not have this patches directory at all! It seems that is because of the new architecture of the JDeveloper plugins based on OSGi.   I looked through the tutorial and have not found any step related to the jar–ing the SiteCC class and moving it to the specific directory.  So, JDeveloper 11.1.2  is smart enough to find my customization class and add it to the classpath without any specific actions from my side.  But why am I getting this “cannot instantiate the class” error?I’ve checked at the the full path to my CustomizeApp.jws  - c:\temp\ADF personalizations\CustomizeApp\CustomizeApp.jws  and noticed the space in the name of the directory.  Was it the root cause of the issue?  Yes!  I’ve renamed the ADF personalizations folder to pers, opened the c:\temp\pers\CustomizeApp\CustomizeApp.jws,  and received the expected behaviour: So, be aware of the spaces in the paths when working with JDeveloper…

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  • Solution for installing the ADF 11.1.1.6.0 Runtimes onto a standalone WLS 10.3.6

    - by Chris Muir
    A few customers are hitting the following problem with regards to JDeveloper 11.1.1.6.0 so it's worth documenting a solution. As noted in my previous post the ADF Runtimes for JDeveloper 11.1.1.6.0 will work against a 10.3.5 and 10.3.6 WLS server.  In terms of the JDeveloper 11.1.1.6.0 download Oracle has coupled the 10.3.5 server with that release, not a 10.3.6 server. This has caught some customers out as they are attempting to use the JDeveloper installer to load the 11.1.1.6.0 ADF Runtimes into the middleware home of a standalone 10.3.6 WLS server.  When doing so the installer complains as follows: "The product maintenance level of the current server (WebLogic Server: 10.3.5.0) is not compatible with the maintenance level of the product installed on your system (WebLogic Server: 10.3.6.0).  Please obtain a compatible installer or perform maintenance or your current system to achieve the desired level." The solution is to install the runtimes using the standalone 11.1.1.6.0 ADF Runtime Libraries installer available from OTN (see the options under "Application Development Runtime").

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  • Pricing: Meet or Beat?

    - by charles.knapp
    My home dishwasher started making some really interesting noises. It was time to shop. I heard radio advertisements from two retailers who promised to meet any competitor's price. Then, another retailer promised that their everyday prices beat their competitors. That got me to thinking about the power of pricing and promotions in the marketing mix (product, price, placement, promotions, and people). What is more powerful to say in a competitive market: your company will meet a similar offer, or your company will beat the others? Will you sell more if you meet or if you beat? I found that the retailer who promised to beat the others really had the best everyday pricing. I was close to making a purchase. Then, another retailer had an exclusive promotional sale for long-term customers. Their loyalty promotion beat the best everyday discounter. So, I got the quality and performance I wanted at a tremendous price. So, I have two challenges for marketers. First, where you really have to compete on price as a dominant factor, give people strong reasons to do business with you. If you try to meet other's prices, make the leap to actually beat and not merely meet competitor prices. Second, upgrade your firm's capabilities where needed. Oracle offers a complete range of great CRM capabilities for loyalty management, marketing promotions, and pricing management that will help you to grow your business.

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  • Scheduled Deprecation of Legacy Obligation Features

    - by Wes Curtis
    The Obligation object in ETPM includes some functionality and tables that, to our knowledge, are not being used by customers and implementers are this time.  Removing this logic and the related tables should benefit the performance of and simplify logic executed during Obligation maintenance processing. The Release Notes included with ETPM v2.3.1 announced that the product plans to deprecate the functionality on Obligation for Contract Terms, Contract Quantities, Tax Exemptions, Terms & Conditions and Obligation Type Start Options.  Our plan is to remove this functionality in the next release of ETPM. We have already confirmed with most project teams that these features are not being used so the deprecation should have no impact on existing designs or process. If you think your project may be impacted by this deprecation, please review any Business Object that has been created for the Obligation maintenance object to make sure that no elements are being defined for any of the following child tables: -          CI_SA_CONTERM -          CI_SA_CONT_QTY -          CI_TOU_CONT_VAL -          CI_SA_TC   As part of this deprecation, the following administrative tables are being removed along with their related metadata: -          Contract Quantity Type -          Tax Exempt Type -          Terms and Conditions Please contact myself or the Oracle Tax Product Management team if your implementation has actually used these objects in their designs. We can discuss options to mitigate impacts of this planned deprecation.  We will continue to announce planned deprecations in the Release Notes for each release and will contact project teams ahead of time to confirm that these deprecations will have little to no impact on our customers.

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  • Sorry. Not Much Happened Today!

    - by steve.diamond
    And THAT blog headline is dedicated to Seth Godin, who recently wrote that unlike its print brethren, digital media outlets aren't burdened with having to make their articles long enough to match the number of surrounding ad pages. He states that just because you CAN write more doesn't mean you SHOULD. Well, you don't have to tell me that twice. So to continue my rambling entry today, I'd suggest you read this post by Donal Daly on 10 steps to intelligent Social CRM for Sales. No seriously, read it. It's almost like a Groundswell Cliff Notes for sales people. I particularly love his third point. Of course I haven't "gotten" it yet, but I've got a whole life time, for crying out loud. Seriously, this is a great read and a fast one. And finally, in the department of longer reads, a thanks and shout out to Paul Greenberg for mentioning Oracle's new iPad app for Siebel CRM in his ZDNet blog. Hey, I warned you...not much happened today. Per se!

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  • Fabbrica Futuro Nord-Est

    - by Paolo Leveghi
     Il 27 giugno a Verona si è tenuta la seconda edizione di Fabbrica Futuro dedicata all’area Nord Est d’Italia rivolta a tutti gli attori del mercato manifatturiero che ha voluto mettere a confronto idee, raccontare casi di eccellenza e proporre soluzioni concrete per, come recita il sottotitolo del progetto, l’azienda manifatturiera del domani, e in particolare per le aziende produttrici del Triveneto.All’evento sono intervenute un centinaio di persone, in prevalenza Imprenditori e Manager di linea di aziende appartenenti al settore manifatturiero italiano, con una redemption tra iscritti e presenti di poco inferiore al 50% (48,7%). La dimensione aziendale maggiormente rappresentata dai visitatori presenti è la media azienda produttrice del tessuto manifatturiero italiano.I giudizi espressi dai partecipanti che hanno compilato il questionario di feedback, raccontano di un’esperienza positiva sia in termini organizzativi che di contenuto delle relazioni proposte e del livello dei relatori. La giornata ha visto infatti l’esposizione di 17 interventi, tutti in un’unica sessione plenaria, per un totale di 19 relatori tra accademici, utenti e rappresentanti di aziende del mercato dell’offerta.Altro segnale di forte interesse all’evento è stato il numero di richieste per l’attivazione alla newsletter al sito www.fabbricafuturo.it grazie alla quale si può essere costantemente aggiornati sui nuovi contenuti pubblicati e su tutti i prossimi appuntamenti in calendario. A breve inoltre verranno resi disponibili anche i contenuti video filmati durante tutta la sessione plenaria.Il pubblico coinvolto fino ad ora, oltre ad esprimere grande soddisfazione per i contenuti di carattere generale espressi da Fabbrica Futuro, ha chiesto di affiancare a temi più generali approfondimenti più mirati e casi pratici relativi a settori specifici. Da questa esigenza nascono gli “incontri verticali” di Fabbrica Futuro, cinque incontri di approfondimento su specifici temi di interesse per le aziende manifatturiere e che focalizzano le esigenze di specifici mercati di questo settore. Oracle ha partecipato con Sergio Gimelli, che ha parlato dei vantaggi che le aziende possono ottenere adottando un'architettura Cloud per i loro sistemi, portando degli interessanti esempi. .htmtableborders, .htmtableborders td, .htmtableborders th {border : 1px dashed lightgrey ! important;} html, body { border: 0px; } body { background-color: #ffffff; } img, hr { cursor: default }

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  • Whats after the iPAD?? check out the new Augmented Reality Glasses

    - by Stephen Slade
    Everyone loves their new iPad! The rich features, portability, plethora of apps and ease of use make this the new clipboard on the factory floor or electronic notebook for meetings. But how many business people walk into an hours meeting and really start typing notes on their PC?..yes some do, but for the general business public there are new technologies coming down the road. The iPad is the latest holla-hoop; and the next gen device I feel is the Augmented Reality Glasses. Your glasses will be your screen, have an earpiece, be wireless enabled, your smart watch be your electronics and maybe your belt can be an extended battery pack.  I'm anxious to test one of these. The TELEGRAPH writes:  "Android software is believed to power the gadget, enabling similar features to its smartphone and tablets. A 3G /4G data connection, motion sensors and GPS navigation are believed to be included in the device's capabilities. The augmented-reality glasses are the culmination of a two-year initiative called Project Glass, developed in the clandestine Google X lab, ..in Mountain View, ...The New York Times suggested they could cost between $250-$500 " http://www.telegraph.co.uk/technology/news/9187547/Google-unveils-augmented-reality-glasses.html

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  • Identity Propagation for Web Service - 11g

    - by Prakash Yamuna
    I came across this post from Beimond on how to do identity propagation using OWSM.As I have mentioned in the past here, here and here - Beimond has a number of excellent posts on OWSM. However I found one part of his comment puzzling. I quote: "OWSM allows you to pass on the identity of the authenticated user to your OWSM protected web service ( thanks to OPSS ), this username can then be used by your service. This will work on one or between different WebLogic domains. Off course when you don't want to use OWSM you can always use Oracle Access Manager OAM which can do the same." The sentence in red highlights the issue i find puzzling. In fact I just discussed this particular topic recently here. So let me try and clarify on a few points: a) OAM is used for Web SSO. b) OWSM is used for securing Web Services. You cannot do identity propagation using OAM for Web Services. c) You use SAML to do identity propagation across Web Services. OAM also supports SAML - but that is the browser profile of SAML relevant in the context of Web SSO and is not related to the SAML Token Profile defined as part of the WS-Security spec.

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  • Internal Data Masking

    - by ACShorten
    By default, the data in the product is unmasked for authorized users. If particular data within the object is considered a candidate for data masking then the masking capabilities with the product can be used to mask the data in an appropriate fashion. The inbuilt Data Masking capabilities of the Oracle Utilities Application Framework uses a number of configuration elements: An algorithm, of type F1-MASK, is specified to configure the elements of the data masking including the masking character, number of suffix characters left unmasked, characters to ignore in the string, the application service, security type and authorization levels applicable to the mask. A Data Masking Feature Configuration is created to define where the algorithm applies. The specification of the feature allows you to define the fields to encrypt using the configured algorithm. The algorithm can be attached to a schema field, table field, characteristic, search field and even a child record (such as an identifier). The appropriate user groups are then connected to the application services with the appropriate service types and level to indicate whether the masking applies to the user group or not. For example, say there is a field called CCNBR in the product which holds the credit card details. I would create an algorithm, say CCformatCC, to mask the credit card number with the last few digits as unmasked (as the standard in most systems dictate). I would specify on the Field Mask the following: field="CCNBR", alg="CMformatCC" On the algorithm CMfomatCC, I would specify the mask, application service, security type and the authorization level which users would see the credit card unmasked. To finish the configuration off and to implemention I would connect the appropriate user groups to the application service I specified with the security type and appropriate authorization level for that group. Whenever a user accesses the CCNBR field on any of the maintenance screens, searches and other screens that use the CCNBR meta data definition would then be masked according to the user group that the user was a member of. Refer to the documentation supplied with F1-MASK algorithm type entry for more examples of what is possible.

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  • Want to be a Speaker at Oracle OpenWorld 2012?

    - by Tony Berk
    Yes, your calendar is correct. It is March. But planning has already started for Oracle OpenWorld 2012. So if you want to be a speaker and propose your own session for this year's event in San Francisco on September 30th - October 4th, starting thinking now!  The annual OpenWorld Call for Papers is now open until April 9th! All of the details to submit a paper are available here. Of course we are interested in sessions around any of the Oracle CRM products, but the Call for Papers is open to all Oracle topics. When submitting your topic, be sure to describe what you plan to discuss and the value of the presentation to other attendees. Sell your session, because there will be a lot of competition to be selected. Bonus News: Speakers for selected sessions receive a complimentary full conference pass! Get your papers in and we'll see in San Francisco! Finally, if there are topics you would like to hear about this year, let us know. Comment on our Facebook page or on Twitter @OracleCRM with hashtag #oow12crm.

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  • Optimizing MySQL, Improving Performance of Database Servers

    - by Antoinette O'Sullivan
    Optimization involves improving the performance of a database server and queries that run against it. Optimization reduces query execution time and optimized queries benefit everyone that uses the server. When the server runs more smoothly and processes more queries with less, it performs better as a whole. To learn more about how a MySQL developer can make a difference with optimization, take the MySQL Developers training course. This 5-day instructor-led course is available as: Live-Virtual Event: Attend a live class from your own desk - no travel required. Choose from a selection of events on the schedule to suit different timezones. In-Class Event: Travel to an education center to attend an event. Below is a selection of the events on the schedule.  Location  Date  Delivery Language  Vienna, Austria  17 November 2014  German  Brussels, Belgium  8 December 2014  English  Sao Paulo, Brazil  14 July 2014  Brazilian Portuguese London, English  29 September 2014  English   Belfast, Ireland  6 October 2014  English  Dublin, Ireland  27 October 2014  English  Milan, Italy  10 November 2014  Italian  Rome, Italy  21 July 2014  Italian  Nairobi, Kenya  14 July 2014  English  Petaling Jaya, Malaysia  25 August 2014  English  Utrecht, Netherlands  21 July 2014  English  Makati City, Philippines  29 September 2014  English  Warsaw, Poland  25 August 2014  Polish  Lisbon, Portugal  13 October 2014  European Portuguese  Porto, Portugal  13 October 2014  European Portuguese  Barcelona, Spain  7 July 2014  Spanish  Madrid, Spain  3 November 2014  Spanish  Valencia, Spain  24 November 2014  Spanish  Basel, Switzerland  4 August 2014  German  Bern, Switzerland  4 August 2014  German  Zurich, Switzerland  4 August 2014  German The MySQL for Developers course helps prepare you for the MySQL 5.6 Developers OCP certification exam. To register for an event, request an additional event or learn more about the authentic MySQL curriculum, go to http://education.oracle.com/mysql.

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  • Manager Self Service at your Fingertips

    - by Elaine Clement
    Last week we released new and improved Manager Self Service capabilities in PeopleSoft HCM 9.1. We delivered a new Manager Dashboard, streamlined many Manager Self Service transactions, provided new Pivot Grid capabilities, and implemented one-click Related Actions accessible from multiple places – all with the goal of improving every Manager’s self service experience. Manager Dashboard These new capabilities have the potential to significantly impact an organization’s bottom line, and here is why. Increased Efficiency The Manager Dashboard provides a ‘one-stop shop’ for your Managers with all of the key data they need consolidated into a single view. Alerts notifying managers of important tasks are immediately viewable and actionable. Administrators can configure the dashboard to include the most important pagelets needed for their organization, and Managers can personalize it to fit within their personal way of conducting their tasks. The Related Actions feature further improves the ease with which Managers get their work done by providing one-click access to Manager Self Service transactions.  Increased Job Satisfaction The streamlined Manager transactions, related actions, and the new Manager Dashboard provide an enhanced user experience. Managers are able to quickly get in, get the information they need, complete their transactions, and get out. Managers can spend their time focusing on getting the business results they need instead of their day to day HR tasks. Enhanced Decision Support Administrators can ensure the information and analytics they want their Managers to use are available from the Manager Dashboard, establishing best business practices. Additional pivot grids relevant to your own organization can be added to the Manager Dashboard. With this easy access to the relevant information in an easily understood format, Managers can make the right business decisions needed to improve their team and their team’s productivity. For more details on the Manager Dashboard and some of the other newly posted features, such as a new Talent Summary, check out this video and others: Oracle PeopleSoft Webcasts

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  • 10 Innovations in PeopleSoft 9.2 - #2 Lower TCO With The Peoplesoft Update Manager

    - by John Webb
    With the new PeopleSoft Update Manager in PeopleSoft 9.2 the way you manage updates to your PeopleSoft systems puts you in control of all changes on your schedule.   You can selectively apply patches with reduced time, effort, and cost.    Bundles and Maintenance Packs are no longer used.      Instead, a tailored custom package is automatically generated based on the parameters you select from the latest PeopleSoft source image.   You have access to all updates from Oracle on a cumulative basis and can select and search for specific updates such as new features, legal and regulatory changes, or a patch related to a specific issue, process or object.    Any prerequisites are automatically identified.  The  process of generating a change package is enabled through a new wizard with easy to follow steps and options.     As changes are introduced to your test environment the PeopleSoft Test Framework provides a closed loop process to run regression tests scripts against your changes.  For a quick overview of the PeopleSoft Update Manager check out the Video Feature Overview here: PeopleSoft Update Manager Video Feature Overview

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  • Items Affecting Performance of the MySQL Database

    - by Antoinette O'Sullivan
    To learn about the many factors that can affect the performance of the MySQL Database, take the MySQL Performance Tuning course. You will learn: How your hardware and operating system can affect performance How to set up and logging to improve performance Best practices for backup and recovery And much more You can take this 4-day instructor-led course through the following formats: Training-on-Demand: Start training within 24 hours of registering for training, following lectures at your own pace through streaming video and booking time on a lab environment to suit your schedule. Live-Virtual Event: Attend a live event from your own desk, no travel required. Choose from a selection of events on the schedule to suit different time-zones. In-Class Event: Travel to an education center to attend this course. Below is a selection of events already on the schedule.  Location  Date  Delivery Language  Brussels, Beligum  10 November 2014  English  Sao Paolo, Brazil  25 August 2014  Brazilian Portuguese  London, England  20 October 2014  English  Milan, Italy  20 October 2014  Italian  Rome, Italy  1 December 2014  Italian  Riga, Latvia  29 September 2014  Latvian  Petaling Jaya, Malaysia  22 September 2014  English  Utrecht, Netherlands  10 November 2014  English  Warsaw, Poland  1 September 2014  Polish  Barcelona, Spain  14 October 2014  Spanish To register for an event, request an additional event, or learn more about the authentic MySQL Curriculum, go to http://education.oracle.com/mysql.

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  • Expressing the UI for Enterprise Applications with JavaFX 2.0 FXML - Part One

    - by Janice J. Heiss
    A new article, the first of two parts, now up on otn/java by Oracle Evangelist and JavaFX expert, James L. Weaver, titled “Expressing the UI for Enterprise Applications with JavaFX 2.0 FXML, Part One,” shows developers how to leverage the power of the FX Markup Language (FXML) to define the UI in enterprise applications.As Weaver explains, “JavaFX 2.0 is an API and runtime for creating Rich Internet Applications (RIAs). JavaFX was introduced in 2007, and version 2.0 was released in October 2011. One of the advantages of JavaFX 2.0 is that the code can be written in the Java language using mature and familiar tools.”He goes on to show how to use the potential of FX Markup Language, which comes with JavaFX 2.0, to efficiently define the user interface for enterprise applications. FXML functions to enable the expression of the UI using XML. “Classes that contain FXML functionality are located in the javafx.fxml package,” says Weaver, “and they include FXMLLoader, JavaFXBuilderFactory, and an interface named Initializable.” Weaver’s article offers a sample application that shows how to use the capabilities of FXML and JavaFX 2.0 to create an enterprise app. Have a look at the article here.

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  • Siebel BIP Integration

    - by Tim Dexter
    This post is more of a bookmark for me so that I stop bugging the brown stuff out of the John the Siebel-BIP product manager. I have had multiple customers over the past two weeks asking for help around the integration. What's its capable of? How can I allow my users to click a button to run a BIP report? How can I kick off a report from a Siebel workflow? Start right here - this is a great white paper explaining whats now available with the integration using, the Siebel Report Business Service. Once you have consumed that from start to finish. Get on over to Oracle support and look for the following note that has code samples and lots of other good stuff! Siebel BI Publisher Reports Business Service (8.1.1.7+) [ID 1425724.1] The Reports Business Service enables BI Publisher reports to be executed from the Siebel application via a Workflow Process, or through scripting. The report is generated in the background by connecting to the BI Publisher server. The report output is stored in the Siebel File System and accessed from the My BI Publisher Reports view. Alternatively using appropriate methods, the report can be attached to an entity or sent to a particular delivery channel.

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  • CUOA Workshop: “L’evoluzione dei modelli e dei sistemi di analisi e reporting direzionale”

    - by Paolo Leveghi
    Il 26 Giugno scorso presso l’Aula Magna della Fondazione CUOA si è tentuo il workshop “L’evoluzione dei modelli e dei sistemi di analisi e reporting direzionale”, promosso dal Club Finance CUOA con la collaborazione di Oracle .  Una recente analisi di Gartner ha evidenziato che Executives Finance ed IT hanno identificato Business Intelligence, Analytics e Performance Management come tema prioritario su cui concentrare gli investimenti “tecnologici” nel 2013 confermando, se mai qualcuno ne avesse avuto bisogno, la continua e crescente attenzione delle aziende alla propria capacità di definire, produrre e gestire informazioni funzionali all’identificazione di opportunità, alla valutazione di rischi ed impatti, alla simulazione degli effetti di operazioni ordinarie e straordinarie...in un solo concetto, informazioni funzionali alla guida dell’azienda. Questo dato è ancora più interessante se incrociato con il risultato di una survey condotta da CFO Magazine e KPMG International nella quale il 48% dei CFO intervistati ha dichiarato di ritenere i propri sistemi datati ed poco flessibili, quindi un limite, se non proprio un freno, alla loro volontà di essere agenti del cambiamento. A fronte di tutto questo, le aziende dimostrano un crescente interesse a capire cosa fare, oggi e domani, per migliorare la propria capacità di sfruttare una risorsa aziendale estremamente pregiata quale l’informazione. L’    Obiettivo del workshop è quindi stato quello di analizzare in quale scenario stanno operando oggi le aziende del Nord Est Italiano verificando, grazie alle testimonianze di ITAL TBS e del Gruppo Carraro,  lo “stato di salute” dei processi di Business Analytics, il livello di cultura aziendale ed il grado di adozione di soluzioni da parte dei CFO, del Management e più in generale dei decisori aziendali, i percorsi evolutivi e prospettici per migliorare su questi temi

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  • New ATG Web Commerce Specialization is Hot, Hot, Hot

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The roof, the roof, the roof is on fire! Record breaking temperatures aren’t the only things raising the thermometer this summer –not since the new ATG Specialization became available, and get this – we already have a list of partners who have achieved their ATG Web Commerce Specialization, including: Accenture, AAXIS Commerce, Knowledge Path, ObjectEdge, Professional Access and ThinkWrap. Now that’s just sizzling! As part of this smokin’ hot Specialization, Oracle is offering ATG Commerce 10 Implementation Developer Boot Camps. Through direct hands-on experience, and technical training, developers and software architects will gain some serious insight into best practices, as well as relevant and applicable implementation experience to keep cool under pressure. So if you’re ready to stand-out, be sensational and separate yourself from the competition, learn about the steps you need to take to become ATG Web Commerce Specialized today, and don't forget to spread the word over Facebook and Twitter! Setting Fire to the Rain, The OPN Communications Team

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  • Content Flood and Frustration? ==> Content Salvation via WebCenter

    - by Michael Snow
    If you are still stuck on Documentum and somehow have missed hearing about our Move-Off Documentum program. Here’s a refresher on the basics to help save you from your ongoing frustration. Check out Capitalizing on Content How much content have you pushed around over email, through collaboration, and via social channels this week? Have you been engaged with a process that has been smooth, problem-free, and leaves you with a lasting impression of a great user experience? How are you managing your online presence to ensure that your customers, partners, employees and potential future customers are experiencing a consistently engaging web experience? You really can’t do this without a solid Web Experience Management platform. Learn more from the CITO Research White Paper: Creating a Successful and Meaningful Customer Experience on the Web If you'd like to catch up on what Oracle WebCenter has been doing lately - check out the latest recording now available OnDemand: March 2012 Quarterly Customer Update Webcast. Amazing how much can be done in a day on the internet. It’s even more impressive to see this presented in an infographic like the one below by mbaonline.com. How much longer can you manage the ever increasing volumes of content without some technology assistance?  Created by: MBAOnline.com

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  • Efficient use of Bundling

    - by ACShorten
    One of the discussions I am having with customers and consulting people is about the use of Bundling and its appropriate use. We introduced Bundling post release in the V2.2 code line to allow partners and consultants to build solutions using the Configuration Tools objects such as UI Maps, Service Scripts, Business Objects, Business Services etc and then export and migrate them as solutions. Whilst that was the original intent I have found a few teams using the facility for other data and then complaining about the efficiency or relevance of the tool. Here are a number of guidelines to help optimize the use of Bundling for your implementation: Not all objects can be bundled. Only specific objects in the product can be bundled. These are targetted at Configuration Tools objects and a select group of other objects that are required for these objects. Maintenance Objects with the option "Eligble for Bundling" set to Y (and also contains a Bundling Add BO). Add objects to the Bundle as you complete them - Bundling can have issues with sequencing objects. The best way of combating this is to add objects to the bundle as you complete them. This will help with making sure you sequence the loading of the objects as you are building them in the correct order. Remember Bundling was designed for developers and partners to deliver solutions. If you leave adding objects to a Bundle using the Bundle Export zones then you will have less control of what sequence they are applied and this can cause timing issues. Bundling takes the latest revision  - If you combine Bundling with Revision Control then the Bundling will take the latest release of the object at the time of the export operation. Bundling and Version Control products - If you use a version control tool to control your java code then you can also check in the Bundle to associate a release between code and a bundle. Bundling is quite a powerful feature of the Oracle Utilities Application Framework that allows sales, partners, consultants and customers to package and import their Configuration Tools based solutions.

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  • Absence Management White Papers to Assist with your Implementations

    - by Carolyn Cozart
    Absence Management Setup – Additional Resources PeopleSoft is committed to helping our customers sharing our knowledge expertise in our applications. We have prepared a collection of documents (White Papers) containing examples, tips, and techniques to help you when making important decisions during your Absence Management implementation.   These documents can all be found on My Oracle Support. Absence Management Entitlement and Take Setup This document (Document ID 1493866.1) provides an overview of how to set up the main components of Absence Management, such as Absence Entitlement and Take elements, as well as other supporting elements relevant to your Absence Management implementation. Absence Management System Elements This document (Document ID 1493879.1) provides an overview of the system elements related to Absence Management. System elements are building blocks used during the design and construction of your Absence Rules. Knowing how they work and when to use them should help you expedite the implementation of your Absence Policy rules in your company Absence Management Self Service Setup This document (Document ID 1493867.1) provides an overview and guidance on some of the important areas when setting up Absence Self Service. Throughout this document we are providing examples of different configurations supported in Self Service. 

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  • Customer Concepts TV

    - by Richard Lefebvre
    Eliminate the Guesswork in Your Customer's Sales Organization Selling is the lifeblood of every business. In the past, companies would increase headcount to boost sales. In today’s business environment, companies need to re-evaluate the way in which they sell. Sales and marketing organisations must optimise performance, increase team productivity and focus on the best opportunities. Oracle Fusion CRM has been specifically designed with tools to help sales and marketing teams improve efficiency and drive revenue. Territory modeling and management, quota and commission management, collaborative features, real-time customer information and mobile device integration are just some features incorporated. Join us on Customer Concepts TV as we aim to help you find the right strategy for your prospect and customers. Whether they already have a CRM solution in place or are looking for the next level of CRM implementation, this online TV show will give you very practical advice that can help you to make the most out of your CRM implementation.Register now to reserve your spot for this exclusive, live-stream event. Customer Concepts TV comes to you on April 24. Watch the Customer Concepts TV trailer here

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  • CX en la nube

    - by Noelia Gomez
    Las organizaciones con más éxito del mundo optan por ofrecer un servicio al cliente en la nube. Echa un vistazo a esta infografía para saber por qué 1024x768 Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Si quieres saber más sobre la experiencia del cliente: · Customer Concepts Magazine · Customer Concepts Exchange in LinkedIn · Customer Concepts Web TV · Customer Experience @ Oracle.com · Customer Experience Facebook Hub · Customer Experience YouTube Channel · Customer Experience Twitter

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