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• SQLAuthority News – Featuring in Call Me Maybe The Developer Way – Pluralsight Video

  - by pinaldave

  Is SQL boring? Not at all. SQL is fun – one has to know how to maximize the fun while working with SQL Server. Earlier I was invited to participate in the video Pluralsight. I am sure all of you know that I have authored 3 SQL Server Learning courses with Pluralsight – 1) SQL Server Q and A 2) SQL Server Performance Tuning and 3) SQL Server Indexing. Before I say anything I suggest all of you watch the following video. Make sure that you pay special attention after 0 minute and 36 seconds. What I can say about this. I am just fortunate to be part of the history in the making. There are more than 53 super cool celebrities in this video. In this just over 3 minute video there are so many story lines. I must congratulate director Megan and creative assistant Mari for excellent work. There are so many fun moments in this small video. Let me list my top five moments. @John_Papa ‘s dance at second 14 @julielerman playing with cute doggy The RACE between @josepheames and @bruthafish – the end is hilarious The black belt moment by @boedie @stwool relaxing on something strange! Well, this is indeed a great short film. This video demonstrates how cool is the culture of Pluralsight and how fun loving they are. A good organization provides an environment to its employees and partners to have maximum fun while they all become part of the success story. Hats off to Aaron Skonnard for producing this fun loving video. Well, after listening to this song for multiple times, I decided to give a call to Pluralsight. If you want, you can call them at +1 (801) 784-9032 or send an email to james-cole at pluralsight.com . What are your top five favorite moments? List it in comments and you may win Pluralsight subscription. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• BPM ADF Task forms. Checking whether the current user is in a BPM Swimlane

  - by Christopher Karl Chan

  @page { margin: 0.79in } P { margin-bottom: 0.08in } --Focus So this blog entry will focus on BPM Swimlane roles and users from a ADF context. So we have an ADF Task Details Form and we are in the process of making it richer and dynamic in functionality. A common requirement could be to dynamically show different areas based on the user logged into the workspace. Perhaps even we want to know even what swim-lane role the user belongs to. It is is a little bit harder to achieve then one thinks unless you know the trick. The Challenge The tricky part here is that the ADF Task Details Form is in fact part of a separate J2EE application to the main workspace. So if you try to use Java or Expression Language to get the logged in user you will only find anonymous and none of the BPM Roles you will be expecting. So what to do? The Magic First add the BC4J Security library to your view project. Then Restart JDeveloper. Now find the web.xml file in the view project of your ADF Task Details Application and look for the JpsFilter section. Then add in the following section. <init-param> <param-name>application.name</param-name> <param-value>OracleBPMProcessRolesApp</param-value></init-param> This will link your application to that of the BPM workspace. Then in your dynamic part of your ADF form you can now check whether the user logged into the BPM Workspace belongs in a BPM swim-lane in any BPM process. The best way to do this is by using expression language in the JSF page itself. Here I am simply changing the rendered flag to either true or false and thereby hiding or showing a section. Perhaps you are re-using the same form for a task in an approver swim-lane and ordinary user swimlane. So we only want the approver to see this field. So call the built in function to check if the user is a member of the BPM swim-lane role. The name of the role must be of the syntax BPMProject.RoleName <af:outputText value="This will only be rendered when the user is part of the BPM Swimlane Role rendered="#{securityContext.userInRole['BPMProjectName.Rolename']}"/> Now you must redeploy your ADF Task Form project Now (in the image above) the text will ONLY get rendered in the Task Details Form only if the user logged into the workspace is a member of the swimlane Unsecure of the BPM project SimpleTask

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• Career Advice: finding challenging work in software and web development

  - by dianovich

  Having left my physics degree early, I started out in the realm of web design / front end web development and was able to get work quite quickly. I moved on to spend a chunk of my time on servers and gained experience with frameworks like Wordpress and Drupal, then the likes of Codeigniter and CakePHP and became comfortable in Debian-based and RHEL/CentOS environments. I ventured in to iOS development and published a couple of native apps to the app store too! I have started to spend a good deal of my time writing Python and have invested a little time in Django. The problem is, I still spend a fair chunk of my time doing more front end web development (writing markup and CSS for site themes, design-lead JavaScript, small applications for which application architecture and software engineering are relatively unimportant or too time consuming to invest in) in my job. What I want to do is really exercise the systematic/logical portion of my brain and tackle challenging problems on a daily basis. I want to have to care about big-oh running times, modularity in software, DRY, performance tuning and development methodologies. I want to work for a firm whose clients say: "Yes, these things are important to us and we'll pay you to get them right." But it is difficult: I have no formal training and am potentially becoming a jack of all trades. Not that being a jack of many trades is necessarily a bad thing, but the scope of work I find myself involved in is far too broad. And, there are only so many hours in a day outside of work! My question is: where do I go from here? I am starting to work on a few open source projects and have started to publish content to my blog. But this isn't likely to make it past the recruitment consultants and HR departments of many-a-firm. And I do not, for example, work in a team that practices agile methodologies, so how do I get work in such a team to gain experience? While I have been responsible for implementing version control and some solid working practices into our current environment, there is only so far I can go in this context. What would convince you that i'm worth taking a risk? What would convince you that i'll have caught up the other guys in your employ in next to no time?

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• links for 2011-02-08

  - by Bob Rhubart

  When It Comes to Data Integration, Oracle Is the Right Choice (tags: ping.fm) When It Comes to Data Integration, Oracle Is the Right Choice (tags: ping.fm) Webcast: Webcast: Deploy Oracle VM Templates for Oracle E-Business Suite and Oracle PeopleSoft Enterprise Applications. Feb 15. Event Date: 02/15/2011 9:00am PT / Noon ET. Featured Speakers: Adam Hawley (Oracle Senior Director, Product Management, Virtualization), Ivo Dujmovic (Oracle Director, Technology Integration), Greg Kelly (Oracle Product Strategy Manager - PeopleTools). (tags: oracle virtualization peoplesoft) Webcast: Managing Oracle Exadata with Oracle Enterprise Manager 11g Thursday, February 10, 2011 - 10 a.m. PT/1 p.m. ET. Ask Oracle experts questions and learn firsthand how to efficiently manage all stages of Oracle Exadata’s lifecycle, from testing to deployment. (tags: oracle exalogic enterprisemanager) Arthur Cole: Winning the Consolidated Data Center Future | ITBusinessEdge.com "According to InformationWeek, the amount of data under management is increasing by about 20 percent per year, with some organizations having to deal with 50 percent or more. That means capacity needs to double every two or three years." - Arthur Cole (tags: dataconsolidation enterprisearchitecture) Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products (Telecommunications Architecture Corner) Raul Goycoolea's post examines "how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry." (tags: oracle otn enterprisearchitecture) Richard Veryard on Architecture: What is an EA vendor? "Even some people who insist that enterprise architecture shouldn't be thought of as merely software architecture seem to think that 'tools' only means 'software tools.'" - Richard Veryard (tags: enterprisearchitecture) MDM for Tax Authorities (Oracle Master Data Management) "Tax Authorities face a multitude of IT challenges," says David Butler. "Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex." (tags: oracle otn MDM ITarchitecture) Bernard Golden: How Cloud Computing Changes IT Staffs | CIO.com | CIO.com "Enterprise architects become more important" tops Bernard's list of changes. (tags: cloudcomputing staffing cio enterprisearchitecture) Martijn Linssen: Social Enterprise Magic Quadrant "Revolutions usually go wrong, where evolutions usually go right." - Martijn Linssen (tags: socialcomputing enterprise2.0) Why Do IT Roles Fail? | CIO "The roles that come up most often are the ones that are not directly building or maintaining systems. These include architecture, planning, vendor management, relationship management, PMO, and security." - Marc Cecere (tags: softwarearchitecture technologyroles) We're Hiring! - Server and Desktop Virtualization Product Management (Oracle's Virtualization Blog) Adam Hawley with information on an opportunity for qualified job seekers. (tags: oracle otn employment virtualization)

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• SQL SERVER – Storing 64-bit Unsigned Integer Value in Database

  - by Pinal Dave

  Here is a very interesting question I received in an email just another day. Some questions just are so good that it makes me wonder how come I have not faced it first hand. Anyway here is the question - “Pinal, I am migrating my database from MySQL to SQL Server and I have faced unique situation. I have been using Unsigned 64-bit integer in MySQL but when I try to migrate that column to SQL Server, I am facing an issue as there is no datatype which I find appropriate for my column. It is now too late to change the datatype and I need immediate solution. One chain of thought was to change the data type of the column from Unsigned 64-bit (BIGINT) to VARCHAR(n) but that will just change the data type for me such that I will face quite a lot of performance related issues in future. In SQL Server we also have the BIGINT data type but that is Signed 64-bit datatype. BIGINT datatype in SQL Server have range of -2^63 (-9,223,372,036,854,775,808) to 2^63-1 (9,223,372,036,854,775,807). However, my digit is much larger than this number. Is there anyway, I can store my big 64-bit Unsigned Integer without loosing much of the performance of by converting it to VARCHAR.” Very interesting question, for the sake of the argument, we can ask user that there should be no need of such a big number or if you are taking about identity column I really doubt that if your table will grow beyond this table. Here the real question which I found interesting was how to store 64-bit unsigned integer value in SQL Server without converting it to String data type. After thinking a bit, I found a fairly simple answer. I can use NUMERIC data type. I can use NUMERIC(20) datatype for 64-bit unsigned integer value, NUMERIC(10) datatype for 32-bit unsigned integer value and NUMERIC(5) datatype for 16-bit unsigned integer value. Numeric datatype supports 38 maximum of 38 precision. Now here is another thing to keep in mind. Using NUMERIC datatype will indeed accept the 64-bit unsigned integer but in future if you try to enter negative value, it will also allow the same. Hence, you will need to put any additional constraint over column to only accept positive integer there. Here is another big concern, SQL Server will store the number as numeric and will treat that as a positive integer for all the practical purpose. You will have to write in your application logic to interpret that as a 64-bit Unsigned Integer. On another side if you are using unsigned integers in your application, there are good chance that you already have logic taking care of the same. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: SQL Datatype

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• Split Internet Explorer into Dual-Panes

  - by Asian Angel

  If you have a wide screen monitor then you may want to make better use of Internet Explorer’s browser window area. Now you can split the browser window into dual-panes as needed with the IE Split browser plugin. Note: Requires .NET Framework 2.0 or higher (link provided below). IE Split in Action If you are using an older version of this software here is something to keep in mind before upgrading to the 2.0 release. Once you have installed IE Split you will notice a new toolbar added to your browser. As seen here, you can condense it down tightly and access it using the drop-down bar. A closer look at the drop-down bar. Notice the address bar…this will be for the left pane when you split the browser window. Here is our browser split into dual-panes. There are two address bars and two tab/title bars each corresponding to their appropriate pane. It may look slightly backwards at first but is not hard to get used to. A better view of the left pane with the IE Split navigation & title bars showing. Note: The title bar can be hidden if desired. And the right pane. You can also have multiple “split” tabs open if needed. There is nothing quite like getting double the value for the same amount of space. When you no longer need dual-panes open just click on the “x” to close IE Split down. All back to normal again. Conclusion While might not be for everyone this can still be useful for those who need side-by-side access to websites without using multiple separate windows. Links Download IE-Split Download the Microsoft .NET Framework 4 (Standalone Installer) Similar Articles Productive Geek Tips Set Up Multi-Pane Viewing in FirefoxWhy Can’t I Turn the Details/Preview Panes On or Off in Windows Vista Explorer?Split a text file in half (or any percentage) on Ubuntu LinuxMysticgeek Blog: A Look at Internet Explorer 8 Beta 1 on Windows XPMake Ctrl+Tab in Internet Explorer 7 Use Most Recent Order TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 Filevo is a Cool File Hosting & Sharing Site Get a free copy of WinUtilities Pro 2010 World Cup Schedule Boot Snooze – Reboot and then Standby or Hibernate Customize Everything Related to Dates, Times, Currency and Measurement in Windows 7 Google Earth replacement Icon (Icons we like)

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• Solving Inbound Refinery PDF Conversion Issues, Part 1

  - by Kevin Smith

  Working with Inbound Refinery (IBR)  and PDF Conversion can be very frustrating. When everything is working smoothly you kind of forgot it is even there. Documents are cheeked into WebCenter Content (WCC), sent to IBR for conversion, converted to PDF, returned to WCC, and viola your Office documents have a nice PDF rendition available for viewing. Then a user checks in a bunch of password protected Word files, the conversions fail, your IBR queue starts backing up, users start calling asking why their document have not been released yet, and your spend a frustrating afternoon trying to recover and get things back running properly again. Password protected documents are one cause of PDF conversion failures, and I will cover those in a future blog post, but there are many other problems that can cause conversions to fail, especially when working with the WinNativeConverter and using the native applications, e.g. Word, to convert a document to PDF. There are other conversion options like PDFExportConverter which uses Oracle OutsideIn to convert documents directly to PDF without the need for the native applications. However, to get the best fidelity to the original document the native applications must be used. Many customers have tried PDFExportConverter, but have stayed with the native applications for conversion since the conversion results from PDFExportConverter were not as good as when the native applications are used. One problem I ran into recently, that at least has a easy solution, are Word documents that display a Show Repairs dialog when the document is opened. If you open the problem document yourself you will see this dialog. This will cause the conversion to time out. Any time the native application displays a dialog that requires user input the conversion will time out. The solution is to set add a setting for BulletProofOnCorruption to the registry for the user running Word on the IBR server. See this support note from Microsoft for details. The support note says to set the registry key under HKEY_CURRENT_USER, but since we are running IBR as a service the correct location is under HKEY_USERS\.DEFAULT. Also since in our environment we were using Office 2007, the correct registry key to use was: HKEY_USERS\.DEFAULT\Software\Microsoft\Office\11.0\Word\Options Once you have done this restart the IBR managed server and resubmit your problem document. It should now be converted successfully. For more details on IBR see the Oracle® WebCenter Content Administrator's Guide for Conversion.

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• SQL SERVER – A Brief Note on SET TEXTSIZE

  - by pinaldave

  Here is a small conversation I received. I thought though an old topic, indeed a thought provoking for the moment. Question: Is there any difference between LEFT function and SET TEXTSIZE? I really like this small but interesting question. The question does not specify the difference between usage or performance. Anyway we will quickly take a look at how TEXTSIZE works. You can run the following script to see how LEFT and SET TEXTSIZE works. USE TempDB GO -- Create TestTable CREATE TABLE MyTable (ID INT, MyText VARCHAR(MAX)) GO INSERT MyTable (ID, MyText) VALUES(1, REPLICATE('1234567890', 100)) GO -- Select Data SELECT ID, MyText FROM MyTable GO -- Using Left SELECT ID, LEFT(MyText, 10) MyText FROM MyTable GO -- Set TextSize SET TEXTSIZE 10; SELECT ID, MyText FROM MyTable; SET TEXTSIZE 2147483647 GO -- Clean up DROP TABLE MyTable GO Now let us see the usage result which we receive from both of the example. If you are going to ask what you should do – I really do not know. I can tell you where I will use either of the same. LEFT seems to be easy to use but again if you like to do extra work related to SET TEXTSIZE go for it. Here is how I will use SET TEXTSIZE. If I am selecting data from in my SSMS for testing or any other non production related work from a large table which has lots of columns with varchar data, I will consider using this statement to reduce the amount of the data which is retrieved in the result set. In simple word, for testing purpose I will use it. On the production server, there should be a specific reason to use the same. Here is my candid opinion – I do not think they can be directly comparable even though both of them give the exact same result. LEFT is applicable only on the column of a single SELECT statement. where it is used but it SET TEXTSIZE applies to all the columns in the SELECT and follow up SELECT statements till the SET TEXTSIZE is not modified again in the session. Uncomparable! I hope this sample example gives you idea how to use SET TEXTSIZE in your daily use. I would like to know your opinion about how and when do you use this feature. Please leave a comment. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• SQL SERVER – What is SSAS Tabular Data model and Why to use it – Part 2

  - by Pinal Dave

  In my last article, I talked about the basics of tabular data model and why use it. Then I demonstrated step by step creation of a basic tabular model project. In this part I’m going to throw some light on how to create measures and analyses in excel. If you look at the tabular project closely, you will notice that we have not defined any measure yet. So, in the first step we will define the measure first.  Open the solution and select the column you want to define as a measure. Then, click on the summation icon on the toolbar. You will see the aggregated results at the bottom of that column. You have also other choices as well like average, min, max, count and distinct count. After creating the required measures, we need to analyze our data in excel. To do this, click on the excel icon in the upper left corner of the toolbar. This will open your analysis in excel. Notice the pivot table field list here. I have highlighted the measures that we created in the earlier step. Now, we can use these measures in our analysis Now, we have to put the required fields in their respective places as column labels, row labels, Values and Report filter for analysis. See below snapshot for details, it shows region wise sales on a yearly basis You can even apply filters on the above analysis by placing the slicer field in report filter. In our example, we will take an English product name as a filter. You can use the filter as depicted in the below snapshot. Optionally, you can also use the slider to filter data more interactively. Further to improve our analysis, we can insert pivot charts That’s all for this time, in my next post I’m going to show in detail about how to create hierarchies, perspectives, KPI’s  and many more features. Author: Namita Sharma, Senior Corporate Trainer at Koenig Solutions. Reference: Pinal Dave (http://blog.SQLAuthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SSAS

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• Programmatically updating one update panel elements from another update panel elements

  - by Jalpesh P. Vadgama

  While taking interviews for asp.net candidate I am often asking this question but most peoples are not able to give this answer. So I decided to write a blog post about this. Here is the scenario. There are two update panels in my html code in first update panel there is textbox hello world and another update panel there is a button called btnHelloWorld. Now I want to update textbox text in button click event without post back. But in normal scenario It will not update the textbox text as both are in different update panel. Here is the code for that. <form id="form1" runat="server"> <asp:ScriptManager ID="myScriptManager" runat="server" EnableCdn="true"></asp:ScriptManager> <asp:UpdatePanel ID="firstUpdatePanel" runat="server" UpdateMode="Conditional"> <ContentTemplate> <asp:TextBox ID="txtHelloWorld" runat="server"></asp:TextBox> </ContentTemplate> </asp:UpdatePanel> <asp:UpdatePanel ID="secondUpdatePanel" runat="server" UpdateMode="Conditional"> <ContentTemplate> <asp:Button ID="btnHelloWorld" runat="server" Text="Print Hello World" onclick="btnHelloWorld_Click" /> </ContentTemplate> </asp:UpdatePanel> </form> Here comes magic!!. Lots of people don’t know that update panel are providing the Update method from which we can programmatically update the update panel elements without post back. Below is code for that. protected void btnHelloWorld_Click(object sender, System.EventArgs e) { txtHelloWorld.Text = "Hello World!!!"; firstUpdatePanel.Update(); } That’s it here I have updated the firstUpdatePanel from the code!!!. Hope you liked it.. Stay tuned for more..Happy Programming.. Technorati Tags: UpdatePanel,ASP.NET

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• Devoxx 2011: Java EE 6 Hands-on Lab Delivered

  - by arungupta

  I, along with Alexis's help, delivered a Java EE 6 hands-on lab to a packed room of about 40+ attendees at Devoxx 2011. The lab was derived from the OTN Developer Days 2012 version but added lot more content to showcase several Java EE 6 technologies. The problem statement from the lab document states: This hands-on lab builds a typical 3-tier Java EE 6 Web application that retrieves customer information from a database and displays it in a Web page. The application also allows new customers to be added to the database as well. The string-based and type-safe queries are used to query and add rows to the database. Each row in the database table is published as a RESTful resource and is then accessed programmatically. Typical design patterns required by a Web application like validation, caching, observer, partial page rendering, and cross-cutting concerns like logging are explained and implemented using different Java EE 6 technologies. The lab covered Java Persistence API 2, Servlet 3, Enterprise JavaBeans 3.1, JavaServer Faces 2, Java API for RESTful Web Services 1.1, Contexts and Dependency Injection 1.0, and Bean Validation 1.0 over 47 pages of detailed self-paced instructions. Here is the complete Table of Contents: The lab can be downloaded from here and requires only NetBeans IDE "All" or "Java EE" version, which includes GlassFish anyway. All the feedback received from the lab has been incorporated in the instructions and bugs filed (Updated 49559, 205232, 205248, 205256). 80% of the attendees could easily complete the lab and some even completed in much less than 3 hours. That indicates that either more content needs to be added to the lab or the intellectual level of the attendees at the conference was pretty high. I think the lab has enough content for 3 hours but we moved at a much more faster pace so I conclude on the latter. Truly a joy to conduct a lab to 40 Devoxxians! Another related lab that might be handy for folks is "Develop, Deploy, and Monitor your Java EE 6 applications using GlassFish 3.1 Cluster". It explains how: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete lab instructions and source code are available and you can try them. I plan to continue evolving the contents for the Java EE 6 hands-on lab to cover more technologies and features and will announce them on this blog. Let me know on what else would you like to see in the future versions.

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• Devoxx 2011: Java EE 6 Hands-on Lab Delivered

  - by arungupta

  I, along with Alexis's help, delivered a Java EE 6 hands-on lab to a packed room of about 40+ attendees at Devoxx 2011. The lab was derived from the OTN Developer Days 2012 version but added lot more content to showcase several Java EE 6 technologies. The problem statement from the lab document states: This hands-on lab builds a typical 3-tier Java EE 6 Web application that retrieves customer information from a database and displays it in a Web page. The application also allows new customers to be added to the database as well. The string-based and type-safe queries are used to query and add rows to the database. Each row in the database table is published as a RESTful resource and is then accessed programmatically. Typical design patterns required by a Web application like validation, caching, observer, partial page rendering, and cross-cutting concerns like logging are explained and implemented using different Java EE 6 technologies. The lab covered Java Persistence API 2, Servlet 3, Enterprise JavaBeans 3.1, JavaServer Faces 2, Java API for RESTful Web Services 1.1, Contexts and Dependency Injection 1.0, and Bean Validation 1.0 over 47 pages of detailed self-paced instructions. Here is the complete Table of Contents: The lab can be downloaded from here and requires only NetBeans IDE "All" or "Java EE" version, which includes GlassFish anyway. All the feedback received from the lab has been incorporated in the instructions and bugs filed (Updated 49559, 205232, 205248, 205256). 80% of the attendees could easily complete the lab and some even completed in much less than 3 hours. That indicates that either more content needs to be added to the lab or the intellectual level of the attendees at the conference was pretty high. I think the lab has enough content for 3 hours but we moved at a much more faster pace so I conclude on the latter. Truly a joy to conduct a lab to 40 Devoxxians! Another related lab that might be handy for folks is "Develop, Deploy, and Monitor your Java EE 6 applications using GlassFish 3.1 Cluster". It explains how: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete lab instructions and source code are available and you can try them. I plan to continue evolving the contents for the Java EE 6 hands-on lab to cover more technologies and features and will announce them on this blog. Let me know on what else would you like to see in the future versions.

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• Does Your Customer Engagement Create an Ah Feeling?

  - by Richard Lefebvre

  An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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• ArchBeat Link-o-Rama for November 8, 2012

  - by Bob Rhubart

  Webcast: Meeting Customer Expectations in the New Age of Retail Keep your eye on this live webcast as Sanjeev Sharma (Principal Product Director, Oracle Exalogic), Kelly Goetsch (Senior Principal Product Manager, Oracle Commerce), and Dan Conway (Senior Product Manager, Oracle Retail) offer real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems. Live, Thursday Nov 8, 10am PT/ 1pm ET. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger SOA Still Not Dead: Ratification of Governance Standard Highlights SOA’s Continued Relevance So just about the time I dig into Google Trends to learn that the conversation about governance peaked in 2004, along comes all this InfoQ article by Richard Seroter. And of course you've already listened to the OTN Archbeat Podcast about governance, right? Right? Implications of Java 6 End of Public Updates for Oracle E-Business Suite Users | Steven Chan The short version is: "Nothing will change for EBS users after February 2013." According to Steven Chan, "EBS users will continue to receive critical bug fixes and security fixes as well as general maintenance for Java SE 6." You'll find additional information on Steven's blog. ADF Mobile Custom Javascript – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Thought for the Day "(When) asking skilled architects…what they do when confronted with highly complex problems…(they) would most likely answer, 'Just use Common Sense.' (A) better expression than 'common sense' is 'contextual sense' — a knowledge of what is reasonable within a given content. Practicing architects through eduction, experience and examples accumulate a considerable body of contextual sense by the time they're entrusted with solving a system-level problem…" — Eberhardt Rechtin (January 16, 1926 – April 14, 2006) Source: SoftwareQuotes.com

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• Using runtime checking of code contracts in Visual Studio 2010

  - by DigiMortal

  In my last posting about code contracts I introduced how to check input parameters of randomizer using static contracts checking. But you can also compile code contracts to your assemblies and use them also in runtime. In this posting I will show you simple example about runtime checking of code contracts. NB! If you want to play with code and try out things described here feel free to download example solution. if you are speaker and want to use this solution as a part of your sessions then feel free to do so, but don’t forget to refer me and this blog as source of this solution. And please let me know about your session. As a speaker I am very interested about it. :) To see how code contracts are checked at runtime we have to enable runtime checking from project properties. Make sure you have checked the box “Perform Runtime Contract Checking” and make sure you select “Full” from dropdown. These parts are in red box on the screenshot below. Visual Studio 2010 settings for code contracts. Runtime Checking is turned on and checks are made only in public surface. Click on image to see it at original size.  Save project settings. Then compile code and run it. As soon as code execution hits the call to GetRandomFromRangeContracted() exception is thrown. If you are not currently playing with solution referred above take a look at the following screenshot. Visual Studio 2010 runtime checking of code contracts. Exception of type ContractException is thrown when contract is violated. Click on image to see it at original size.  The exact type of exception is ContractException and it is defined in System.Diagnostics.Contracts.__ContractsRuntime namespace. In our example the message of exception is following: "Precondition failed: min < max  Min must be less than max" Besides the description we inserted for the case contract violation the message also contains violated contract type. In this case the type of contract is Precondition. Conclusion Using runtime checking of code contracts enables you to take code contracts with your code and have them checked every time when your methods are called. This way you can assure that all conditions are met to run method or exception is thrown and calling system has to handle the situation.

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• Oracle at ASMC PDI 2012

  - by jeffrey.waterman

  Recently, I had the pleasure of representing Oracle at the American Society of Military Comptrollers National Professional Development Institute (PDI).  The PDI is the premier training event for resource managers in the Department of Defense and US Coast Guard.  Each year they assemble top presenters and key note speakers to convey their experiences and share the upcoming goals and vision for the Defense Department's financial and resource management community.  This year, the common themes were centered around 'auditability' and 'efficiency'.   What is auditability?  There were many definitions/themes tossed around, but to summarize my notes, it boiled down to:- the proper tracking of funds- audit readiness- proper controls- proper documentation There were sessions regarding entire programs focused on the need for auditability.  For example, FIAR: Financial Improvement and Audit Readiness (http://comptroller.defense.gov/fiar/index.html)   The FIAR stresses the "...improve(ment of) the Department's financial processes, controls and information." The entire conference, one set of solutions kept popping into my head around, "how can Oracle's solutions assist the Department of Defense", or any other Federal Agency, improve their financial processes and controls?   One answer came to mind:  Oracle Governance, Risk, and Compliance Management. Commonly referred to as "GRC". Let me summarize the main components around Oracle's GRC solution: GRC Manager: This solution is the central repository for documenting business processes, policies, and established controls.  All identified risks and issues are documented within the repository as well as action plans necessary for mitigation. GRC Controls:  This solution consists of a set of tools which are embedded with your ERP (financial, human resource, supply chain, etc.) applications to detect, prevent, and/or enforce the policies and procedures established by your Agency.  Components of the solution include:- Application Access Control Governor: a robust tool for managing application roles and responsibilities; simplify segregation of duty maintenance- Configuration Controls Governor: complete audit trail for changes made to configurations- Transactions Control Governor: track violations of internal controls; alert management to suspicious activities; be warned when high dollar transactions are occurring on an irregular basis; - Preventative Controls Governor: prevent sensitive information from being viewed by unauthorized parties; enforce field, block, and form change control If you are in the financial or resource management community and are concerned about auditability within your organization I suggest you follow up this post by reading about Oracle's GRC solutions.  www.oracle.com/grc Please feel free to follow up with thought and questions in the comments section below.  Also, if you have a topic you would like addressed in this blog, just drop me a note at [email protected]  or leave the suggestion in the comment section as well. Thank you for reading.

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• MiniMax function throws null pointer exception

  - by Sven

  I'm working on a school project, I have to build a tic tac toe game with the AI based on the MiniMax algorithm. The two player mode works like it should. I followed the code example on http://ethangunderson.com/blog/minimax-algorithm-in-c/. The only thing is that I get a NullPointer Exception when I run the code. And I can't wrap my finger around it. I placed a comment in the code where the exception is thrown. The recursive call is returning a null pointer, what is very strange because it can't.. When I place a breakpoint on the null return with the help of a if statement, then I see that there ARE still 2 to 3 empty places.. I probably overlooking something. Hope someone can tell me what I'm doing wrong. Here is the MiniMax code (the tic tac toe code is not important): /* * To change this template, choose Tools | Templates * and open the template in the editor. */ package MiniMax; import Game.Block; import Game.Board; import java.util.ArrayList; public class MiniMax { public static Place getBestMove(Board gameBoard, Block.TYPE player) { Place bestPlace = null; ArrayList<Place> emptyPlaces = gameBoard.getEmptyPlaces(); Board newBoard; //loop trough all the empty places for(Place emptyPlace : emptyPlaces) { newBoard = gameBoard.clone(); newBoard.setBlock(emptyPlace.getRow(), emptyPlace.getCell(), player); //no game won and still room to move if(newBoard.getWinner() == Block.TYPE.NONE && newBoard.getEmptyPlaces().size() > 0) { //is an node (has children) Place tempPlace = getBestMove(newBoard, invertPlayer(player)); //ERROR is thrown here! tempPlace is null. emptyPlace.setScore(tempPlace.getScore()); } else { //is an leaf if(newBoard.getWinner() == Block.TYPE.NONE) { emptyPlace.setScore(0); } else if(newBoard.getWinner() == Block.TYPE.X) { emptyPlace.setScore(-1); } else if(newBoard.getWinner() == Block.TYPE.O) { emptyPlace.setScore(1); } //if this move is better then our prev move, take it! if((bestPlace == null) || (player == Block.TYPE.X && emptyPlace.getScore() < bestPlace.getScore()) || (player == Block.TYPE.O && emptyPlace.getScore() > bestPlace.getScore())) { bestPlace = emptyPlace; } } } //This should never be null, but it does.. return bestPlace; } private static Block.TYPE invertPlayer(Block.TYPE player) { if(player == Block.TYPE.X) { return Block.TYPE.O; } return Block.TYPE.X; } }

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• Java EE 7 turns one today!

  - by delabassee

  "Tell me and I forget. Teach me and I remember. Involve me and I learn." (Benjamin Franklin) Today marks the first year anniversary of Java EE 7. The JSR 342 specification was finalised on May 28, 2013 with the official launch taking place on June 12, 2013 (original press release). As of today, there are already 3 Java EE 7 compatible Application Servers, coming from different 'vendors' (Oracle, TmaxSoft and Red Hat). Two of those Java EE 7 Application Servers are free and open source. We expect the list of Java EE 7 compatible Application Servers to grow over the coming months. Source: RebelLabs - 'Java Tools and Technologies Landscape for 2014' According to a recent independent survey, one third of the Java EE users who participated in that survey is already using Java EE 7. This is a good sign but it also means that a lot of people are not yet on Java EE 7. So if you haven't yet embarked on Java EE 7, now is really the time to do so! There are various ways to learn Java EE 7, in no particular order ... Continue to read The Aquarium. Through this blog, we are relaying Java EE news but we are also doing our best to highlight relevant technical contents such as articles, community tutorials, etc. Watch the GlassFish YouTube channel. Amongst others, it contains the different videos of the Java EE 7 launch, those videos will give you good technical update on Java EE and its different components specifications (JMS 2.0, JAX-RS 2.0, EJB 3.2, etc.) Take a formal training. Oracle University is starting to roll-out Java EE 7 trainings like the 'Java EE 7: New Features' class.  Attend conferences and JUGs sessions. On that note, we have spent a lot of time to create a strong JavaOne 'Server-Side Java' track. It's still possible to benefit from the early bird JavaOne pricing but don't wait too much! Read books. There are more than 25 (!) books related to Java EE 7 or to one of the Java EE 7 component specification.  There are many more ways to learn Java EE but if I have to suggest one and only one way, I would recommend the Java EE 7 Tutorial. It's exhaustive and clear, it's free and it continues to evolve. And finally as the introductory quote suggest, participation is key to learning. Participate in JUGs,  participate in Adopt-a-JSR, get involved in the different open source communities evolving around Java EE, participate in the JCP... in one word, participate!

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• What is new in Oracle SOA Suite 11g R1 PS6? by Shanny Anoep

  - by JuergenKress

  Oracle has released a new version 11.1.1.7.0 for their Oracle Fusion Middleware product line. This version includes Patch Set #6 (PS6) for Oracle SOA Suite 11g R1, with a big list of improvements and fixes for each component in that suite. In this post we will highlight some of the interesting updates with regards to troubleshooting, performance, reliability and scalability. Infrastructure/Purging scripts Database growth is a common problem for large-scale Oracle SOA Suite deployments. Oracle already provides multiple purging strategies for the SOA Suite runtime database. This patch set includes two new scripts for purging most of the runtime data: Table Recreation Script (TRS): This script can be used to reclaim as much database space as possible, while still retaining the open instances. It can be used as a corrective action for databases that grew excessively, for example when purging was not performed at all. This should be used as a single corrective action only; the script does not replace the normal purging scripts. Truncate script: Remove all records from the SOA Suite runtime tables without dropping the tables. This script can be used for cloning SOA Suite environments without copying the instance data, or for recreating test scenarios by cleaning all the runtime data. The Oracle SOA Suite Administrator's guide contains a table with the available purging strategies. Diagnostic dumps Using WLST you could already dump diagnostic information about various components of the SOA Suite. This version adds support to retrieve more information on BPEL and Adapters from the command-line. Diagnostic dumps for BPEL New diagnostic dumps are available for BPEL to get information on thread pools, average processing time for BPEL components, and average waiting times for asynchronous instances. This information can be very useful for performance analysis or troubleshooting. With WLST this information can be retrieved from the command-line and included for monitoring or reporting. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Suite PS6,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Credentials Not Passed From SharePoint WebPart to WCF Service

  - by Jacob L. Adams

  I have spent several hours trying to resolve this problem, so I wanted to share my findings in case someone else might have the same problem. I had a web part which was calling out to a WCF service on another server to get some data. The code I had was essentially using System.ServiceModel; using System.ServiceModel.Channels; ... var binding = new CustomBinding( new HttpTransportBindingElement { AuthenticationScheme = System.Net.AuthenticationSchemes.Negotiate } ); var endpoint = new EndpointAddress(new Uri("http://someotherserver/someotherservice.svc")); var someOtherService = new SomeOtherServiceClient(binding, endpoint); string result = someOtherService.SomeServiceMethod(); This code would run fine on my local instance of SharePoint 2010 (Windows 7 64-bit). However, when I would deploy it to the testing environment, I would get a yellow screen of death  with the following message: The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate,NTLM'. I then went through the usual checklist of Windows Authentication problems: Check WCF bindings to make sure authentication is set correctly Check IIS to make sure Windows Authentication is enabled and anonymous authentication was disabled. Check to make sure the SharePoint server trusted the server hosting the WCF service Verify that the account that the IIS application pool is running under has access to the other server I then spend lot of time digging into really obscure IIS, machine.config, and trust settings (as well of lots of time on Google and StackOverflow). Eventually I stumbled upon a blog post by Todd Bleeker describing how to run code under the application pool identity. Wait, what? The code is not already running under application pool identity? Another quick Google search led me to an MSDN page that imply that SharePoint indeed does not run under the app pool credentials by default. Instead SPSecurity.RunWithElevatedPrivileges is needed to run code under the app pool identity. Therefore, changing my code to the following worked seamlessly using System.ServiceModel; using System.ServiceModel.Channels; using Microsoft.SharePoint; ... var binding = new CustomBinding( new HttpTransportBindingElement { AuthenticationScheme = System.Net.AuthenticationSchemes.Negotiate } ); var endpoint = new EndpointAddress(new Uri("http://someotherserver/someotherservice.svc")); var someOtherService = new SomeOtherServiceClient(binding, endpoint); string result; SPSecurity.RunWithElevatedPrivileges(()=> { result = someOtherService.SomeServiceMethod(); });

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• ArchBeat Link-o-Rama for 2012-06-14

  - by Bob Rhubart

  Duke's Choice Award Nominations Close Friday! | The Java Source The Duke's Choice Awards celebrate extreme innovation in the world of Java technology. Nominate an individual, a group or company who show the best in Java innovation. Nominate at Java.net/dukeschoice. Nominations are open until this Friday, June 15. Whole Lotta Virtualization Goin' On | Rick Ramsey The OTN Garage's Rick Ramsey shares a list of recent Virtualization articles available on OTN, along with a link to a video by The Killer, Mr Jerry Lee Lewis. A Pragmatic Path to Navigating your Infrastructure to the Cloud | The WebLogic Server Blog Ruma Sanyal offers an overview of a recent Oracle webcast featuring Gartner VP and Distinguished Analyst Andy Butler and Vice President and Gartner Fellow Massimo Pezzini. Migrating C/C++ embedded SQL code | Tom Laszewski Cloud migration expert Tom Laszewski explains the how-to in 5 easy steps. Aetna Dumps Its Siloed Enterprise Architecture for SOA | CIO.com CIO writer Stephanie Overby tells the story of how one major health insurance provider put the "Enterprise" back in Enterprise Architecture. (H/T to Joe McKendrick for this story.) Downloading specific video renditions in WebCenter Content | Kyle Hatlestad How-to from Oracle WebCenter & ADF A-Team blogger Kyle Hatlestad. Eclipse DemoCamp - June 2012 - Redwood Shores, CA Location: Oracle HQ - 10 Twin Dolphin Drive, Redwood Shores, CA (Map) Date and Time: Wednesday, June 13, 2012. From 6pm - 9pm Agenda: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Integrating BIRT into Applications, Ashwini Verma, Actuate Corporation Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle NVIDIA® NsightTM Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools) 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in San Francisco Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. BI Architecture Master Class for Partners – Oracle Architecture Unplugged Date: June 21, 2012 No slides, no fluff. This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. The focus will be on architectural issues and considerations. DevOps: Evolving to Handle Disruption | JP Morgenthal The subject of DevOps came up this week during an OTN ArchBeat podcast interview with Ron Batra and James Baty on the role of the cloud architect (that program will be available in a few weeks). Morgenthal's article for InfoQ offers a good overview of what DevOps is and how it works. Thought for the Day "Elegance is not a dispensable luxury but a factor that decides between success and failure." — Edsger Dijkstra Source: softwarequotes.com

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• Windows Azure Diagnostics: Next to Useless?

  - by Your DisplayName here!

  To quote my good friend Christian: “Tracing is probably one of the most discussed topics in the Windows Azure world. Not because it is freaking cool – but because it can be very tedious and partly massively counter-intuitive.” <rant> The .NET Framework has this wonderful facility called TraceSource. You define a named trace and route that to a configurable listener. This gives you a lot of flexibility – you can create a single trace file – or multiple ones. There is even nice tooling around that. SvcTraceViewer from the SDK let’s you open the XML trace files – you can filter and sort by trace source and event type, aggreate multiple files…blablabla. Just what you would expect from a decent tracing infrastructure. Now comes Windows Azure. I was already were grateful that starting with the SDK 1.2 we finally had a way to do tracing and diagnostics in the cloud (kudos!). But the way the Azure DiagnosticMonitor is currently implemented – could be called flawed. The Azure SDK provides a DiagnosticsMonitorTraceListener – which is the right way to go. The only problem is, that way this works is, that all traces (from all sources) get written to an ETW trace. Then the DiagMon listens to these traces and copies them periodically to your storage account. So far so good. But guess what happens to your nice trace files: the trace source names get “lost”. They appear in your message text at the end. So much for filtering and sorting and aggregating (regex #fail or #win??). Every trace line becomes an entry in a Azure Storage Table – the svclog format is gone. So much for the existing tooling. To solve that problem, one workaround was to write your own trace listener (!) that creates svclog files inside of local storage and use the DiagMon to copy those. Christian has a blog post about that. OK done that. Now it turns out that this mechanism does not work anymore in 1.3 with FullIIS (see here). Quoting: “Some IIS 7.0 logs not collected due to permissions issues...The root cause to both of these issues is the permissions on the log files.” And the workaround: “To read the files yourself, log on to the instance with a remote desktop connection.” Now then have fun with your multi-instance deployments…. </rant>

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• DOAG 2012 and Educause 2012

  - by Chris Kawalek

  Oracle understands the value of desktop virtualization and how customers have really embraced it as a top tier method to deliver access to applications and data. Just as supporting operating systems other than Windows in the enterprise desktop space started to become necessary perhaps 5-7 years ago, supporting desktop virtualization with VDI, application virtualization, thin clients, and tablet access is becoming necessary today in 2012. Any application strategy needs to have a secure mobile component, and a solution that gives you a holistic strategy across both mobile and fixed-asset (i.e., desktop PCs) devices is crucial to success. This means it's probably useful to learn about desktop virtualization, even if it's not in your typical area of responsibility. A good way to do that is at one of the many trade shows where we exhibit. Here are two examples:  DOAG 2012 Conference + Exhibition The DOAG Conference is fast approaching, starting November 20th in Nuremberg, Germany. If you've been reading this blog for a while, you might remember that we attended last year as well. This conference is fantastic for us because we get to speak directly to users of Oracle products. In many cases, those DBAs, IT managers, and other infrastructure folks are looking for ways to deal with the burgeoning BYOD model, as well as ways of streamlining their standard desktop and access technologies. We have a couple of sessions where you can learn a great deal about how Oracle can help with these points. Session Schedule (look under "Infrastruktur & Hardware") The two sessions focused on desktop virtualization are: Oracle VDI Best Practice unter Linux (Oracle VDI Best Practice Under Linux) Virtual Desktop Infrastructure Implementierungen und Praxiserfahrungen (Virtual Desktop Infrastructures Implementations and Best Practices) We will also have experts on hand at the booth to answer your questions on using desktop virtualization. If you're at the show, please stop by and say hello to our team there! Educause 2012  Another good example is Educause. We've gone the last few years to show off a slough of education oriented applications and capabilities in the Oracle product portfolio. And every year, we display those applications through Oracle desktop virtualization. This means the demonstration can easily be setup ahead of time and replicated out to however many "demo pods" that we have available. There's no need for our product teams to setup individual laptops for demos -- we can display a standardized Windows desktop virtual machine with their apps all ready to go on a whole bunch of devices like your standard trade show laptop, our Sun Ray Clients, and iPad. Educause 2012 just wrapped, so we're sorry we missed you this year. But there is always next year! Until then, here are a few pictures from this year's show: You can also watch this video to see how Catholic Education Australia uses Oracle Secure Global Desktop to help cope with the ever changing ways that people access their applications.  -Chris 

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• Process Rules!

  - by Ajay Khanna

  One of the key components of a process is “Business Rule”. Business rule takes many forms inside your process definition and in a way is a manifestation of your company’s business policy. Business rules inside the process are used for policy enforcement, governance, decision management, operations efficiency etc. Following are some basic types of rules that can be a part of your process. 1. Process conditions:  These are defined as the process gateways that determine a path process will take depending on the process parameters. For Example, if discount >10% go to approval path : if discount < 10% auto-approve order. 2. Data rules: These business rules are defined as facts in decision table or knowledge base. The process captures all required parameters and submits those to RETE based rules engine. Rules engine processes the data and returns the result back. For example, rules determining your insurance eligibility. 3. Event rules: Here the system is monitoring the various events and events patterns that are emerging inside the process or external to the process. You can define actions or alerts to be triggered when a certain pattern of events emerges over a specified time period. Such types of rules need Complex Event Processing and are used in applications like Credit Card Fraud detection or Utility Demand Response. 4. User Interface Rules: In order to add dynamic behavior to UI or to keep users from making mistakes and enforcing policy, another mechanism available is UI rules. They are evaluated as the end user is filling out the web forms. These may include enabling and disabling of UI as per business policy. An example could be, if the age of a user is less than 13 years, disable credit card field and enable parental approval required checkbox. Your process may include many of such rule types. Oracle OpenWorld provides a unique opportunity to listen to Oracle Business Process Management Experts and Customers.  We will discuss business rules during various sessions in Oracle OpenWorld. Two of the sessions specifically focused on business rules are listed below: Accelerating an Implementation of Complex Worldwide Business Approval Rules Wednesday, Oct 3, 10:15 AM Moscone South – 305 Oracle Business Rules Use Cases Design and Testing Wednesday, Oct 3, 3:30 PM Marriott Marquis - Golden Gate C3   Oracle Business Process Management Track covers a variety of topics, and speakers covering technology, methodology and best practices. You can see the list of Business process Management sessions here. Come back to this blog for more coverage from Oracle OpenWorld!

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• Subterranean IL: Volatile

  - by Simon Cooper

  This time, we'll be having a look at the volatile. prefix instruction, and one of the differences between volatile in IL and C#. The volatile. prefix volatile is a tricky one, as there's varying levels of documentation on it. From what I can see, it has two effects: It prevents caching of the load or store value; rather than reading or writing to a cached version of the memory location (say, the processor register or cache), it forces the value to be loaded or stored at the 'actual' memory location, so it is then immediately visible to other threads. It forces a memory barrier at the prefixed instruction. This ensures instructions don't get re-ordered around the volatile instruction. This is slightly more complicated than it first seems, and only seems to matter on certain architectures. For more details, Joe Duffy has a blog post going into the details. For this post, I'll be concentrating on the first aspect of volatile. Caching field accesses To demonstrate this, I created a simple multithreaded IL program. It boils down to the following code: .class public Holder { .field public static class Holder holder .field public bool stop .method public static specialname void .cctor() { newobj instance void Holder::.ctor() stsfld class Holder Holder::holder ret }}.method private static void Main() { .entrypoint // Thread t = new Thread(new ThreadStart(DoWork)) // t.Start() // Thread.Sleep(2000) // Console.WriteLine("Stopping thread...") ldsfld class Holder Holder::holder ldc.i4.1 stfld bool Holder::stop call instance void [mscorlib]System.Threading.Thread::Join() ret}.method private static void DoWork() { ldsfld class Holder Holder::holder // while (!Holder.holder.stop) {} DoWork: dup ldfld bool Holder::stop brfalse DoWork pop ret} If you compile and run this code, you'll find that the call to Thread.Join() never returns - the DoWork spinlock is reading a cached version of Holder.stop, which is never being updated with the new value set by the Main method. Adding volatile to the ldfld fixes this: dupvolatile.ldfld bool Holder::stopbrfalse DoWork The volatile ldfld forces the field access to read direct from heap memory, which is then updated by the main thread, rather than using a cached copy. volatile in C# This highlights one of the differences between IL and C#. In IL, volatile only applies to the prefixed instruction, whereas in C#, volatile is specified on a field to indicate that all accesses to that field should be volatile (interestingly, there's no mention of the 'no caching' aspect of volatile in the C# spec; it only focuses on the memory barrier aspect). Furthermore, this information needs to be stored within the assembly somehow, as such a field might be accessed directly from outside the assembly, but there's no concept of a 'volatile field' in IL! How this information is stored with the field will be the subject of my next post.

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