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  • OS Analytics - Deep Dive Into Your OS

    - by Eran_Steiner
    Enterprise Manager Ops Center provides a feature called "OS Analytics". This feature allows you to get a better understanding of how the Operating System is being utilized. You can research the historical usage as well as real time data. This post will show how you can benefit from OS Analytics and how it works behind the scenes. We will have a call to discuss this blog - please join us!Date: Thursday, November 1, 2012Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)1. Go to https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833067&UID=1512092402&PW=NY2JhMmFjMmFh&RT=MiMxMQ%3D%3D2. If requested, enter your name and email address.3. If a password is required, enter the meeting password: oracle1234. Click "Join". To join the teleconference:Call-in toll-free number:       1-866-682-4770  (US/Canada)      Other countries:                https://oracle.intercallonline.com/portlets/scheduling/viewNumbers/viewNumber.do?ownerNumber=5931260&audioType=RP&viewGa=true&ga=ONConference Code:       7629343#Security code:            7777# Here is quick summary of what you can do with OS Analytics in Ops Center: View historical charts and real time value of CPU, memory, network and disk utilization Find the top CPU and Memory processes in real time or at a certain historical day Determine proper monitoring thresholds based on historical data View Solaris services status details Drill down into a process details View the busiest zones if applicable Where to start To start with OS Analytics, choose the OS asset in the tree and click the Analytics tab. You can see the CPU utilization, Memory utilization and Network utilization, along with the current real time top 5 processes in each category (click the image to see a larger version):  In the above screen, you can click each of the top 5 processes to see a more detailed view of that process. Here is an example of one of the processes: One of the cool things is that you can see the process tree for this process along with some port binding and open file descriptors. On Solaris machines with zones, you get an extra level of tabs, allowing you to get more information on the different zones: This is a good way to see the busiest zones. For example, one zone may not take a lot of CPU but it can consume a lot of memory, or perhaps network bandwidth. To see the detailed Analytics for each of the zones, simply click each of the zones in the tree and go to its Analytics tab. Next, click the "Processes" tab to see real time information of all the processes on the machine: An interesting column is the "Target" column. If you configured Ops Center to work with Enterprise Manager Cloud Control, then the two products will talk to each other and Ops Center will display the correlated target from Cloud Control in this table. If you are only using Ops Center - this column will remain empty. Next, if you view a Solaris machine, you will have a "Services" tab: By default, all services will be displayed, but you can choose to display only certain states, for example, those in maintenance or the degraded ones. You can highlight a service and choose to view the details, where you can see the Dependencies, Dependents and also the location of the service log file (not shown in the picture as you need to scroll down to see the log file). The "Threshold" tab is particularly helpful - you can view historical trends of different monitored values and based on the graph - determine what the monitoring values should be: You can ask Ops Center to suggest monitoring levels based on the historical values or you can set your own. The different colors in the graph represent the current set levels: Red for critical, Yellow for warning and Blue for Information, allowing you to quickly see how they're positioned against real data. It's important to note that when looking at longer periods, Ops Center smooths out the data and uses averages. So when looking at values such as CPU Usage, try shorter time frames which are more detailed, such as one hour or one day. Applying new monitoring values When first applying new values to monitored attributes - a popup will come up asking if it's OK to get you out of the current Monitoring Policy. This is OK if you want to either have custom monitoring for a specific machine, or if you want to use this current machine as a "Gold image" and extract a Monitoring Policy from it. You can later apply the new Monitoring Policy to other machines and also set it as a default Monitoring Profile. Once you're done with applying the different monitoring values, you can review and change them in the "Monitoring" tab. You can also click the "Extract a Monitoring Policy" in the actions pane on the right to save all the new values to a new Monitoring Policy, which can then be found under "Plan Management" -> "Monitoring Policies". Visiting the past Under the "History" tab you can "go back in time". This is very helpful when you know that a machine was busy a few hours ago (perhaps in the middle of the night?), but you were not around to take a look at it in real time. Here's a view into yesterday's data on one of the machines: You can see an interesting CPU spike happening at around 3:30 am along with some memory use. In the bottom table you can see the top 5 CPU and Memory consumers at the requested time. Very quickly you can see that this spike is related to the Solaris 11 IPS repository synchronization process using the "pkgrecv" command. The "time machine" doesn't stop here - you can also view historical data to determine which of the zones was the busiest at a given time: Under the hood The data collected is stored on each of the agents under /var/opt/sun/xvm/analytics/historical/ An "os.zip" file exists for the main OS. Inside you will find many small text files, named after the Epoch time stamp in which they were taken If you have any zones, there will be a file called "guests.zip" containing the same small files for all the zones, as well as a folder with the name of the zone along with "os.zip" in it If this is the Enterprise Controller or the Proxy Controller, you will have folders called "proxy" and "sat" in which you will find the "os.zip" for that controller The actual script collecting the data can be viewed for debugging purposes as well: On Linux, the location is: /opt/sun/xvmoc/private/os_analytics/collect On Solaris, the location is /opt/SUNWxvmoc/private/os_analytics/collect If you would like to redirect all the standard error into a file for debugging, touch the following file and the output will go into it: # touch /tmp/.collect.stderr   The temporary data is collected under /var/opt/sun/xvm/analytics/.collectdb until it is zipped. If you would like to review the properties for the Analytics, you can view those per each agent in /opt/sun/n1gc/lib/XVM.properties. Find the section "Analytics configurable properties for OS and VSC" to view the Analytics specific values. I hope you find this helpful! Please post questions in the comments below. Eran Steiner

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  • 5 Useful Wordpress Plugins For Google Adsense

    - by Jyoti
    Google Adsense has become the most popular online contextual advertising program and proper custom integration with Wordpress can help to increase Adsense earnings. Now on this post we have describe 5 useful wordpress plugin for google adsense. Few weeks ago we did a "10 Wordpress Plugins For Google Adsense ". Wordpress allows bloggers to easily integrate Google Adsense inside wordpress using plugins. Adsense Integrator : The Adsense Integrator plugin supports lot of programs other then adsense like AdBrite, AffiliateBOT, SHAREASALE, LinkShare, ClickBank, Oxado, Adpinion, AdGridWork, Adroll, Commission Junction, CrispAds, ShoppingAds, Yahoo!PN so this can be used when you are looking to have adsense as well as other alternatives. The rest of the features of the plugin are same where you give your adsense code into options field and it get inserted into blog posts. All In One Adsense And YPN : This is one of the most powerful adsense plugin for wordpress. Jut like other plugins, you can use this to insert your ads in the post but the plugin has some really good features like randomness which shows ad at random location in your blog which reduces ad blindness for viewers. You can also stop ads being shown on some pages using tags. Adsense Now : Other then the previous plugins , you can also give it a try to Adsense now. I haven’t used it (I have only used the first two) so its difficult to comment on it. It looks to be a lightweight plugin which insert adsense ads between posts and in posts body. Adsense Manager : Adsense Manager is one of the most popular and used plugin to manage adsense in wordpress blogs. Infact its newer version not only supports adsense, it also supports various other programs like adbrite, Commission Junction, YPN etc which makes it very powerful ad management plugin. You can inject adsense code anywhere in your blog posts as well as can put in different regions of your blog. Easy Adsense : Easy adsense is one of the new wordpress adsense plugin and that is why more feature rich. You can have different code for different themes using this plugin. It also support link units. To know all features, check out the plugin page.

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  • The curious case of SOA Human tasks' automatic completion

    - by Kavitha Srinivasan
    A large south-Asian insurance industry customer using Oracle BPM and SOA ran into this. I have survived this ordeal previously myself but didnt think to blog it then. However, it seems like a good idea to share this knowledge with this reader community and so here goes.. Symptom: A human task (in a SOA/BPEL/BPM process) completes automatically while it should have been assigned to a proper user.There are no stack traces, no related exceptions in the logs. Why: The product is designed to treat human tasks that don't have assignees as one that is eligible for completion. And hence no warning/error messages are recorded in the logs. Usecase variant: A variant of this usecase, where an assignee doesnt exist in the repository is treated as a recoverable error. One can find this in the 'pending recovery' instances in EM and reactivate the task by changing the assignees in the bpm workspace as a process owner /administrator. But back to the usecase when tasks get completed automatically... When: This happens when the users/groups assigned to a task are 'empty' or null. This has been seen only on tasks whose assignees are derived from an assignment expression - ie at runtime an XPath is used to determine who to assign the task to. (This should not happen if task assignees are populated via swim-lane roles.) How to detect this in EM For instances that are auto-completed thus, one will notice in the Audit Trail of such instances, that the 'outcome' of the task is empty. The 'acquired by' element will also show as empty/null. Enabling the oracle.soa.services.workflow.* logger in em should print more verbose messages about this. How to fix this The application code needs two fixes: input to HT: The XSLT/XPath used  to set the task 'assignee' and the process itself should be enhanced to handle nulls better. For eg: if no-data-found, set assignees to alternate value, force default assignees etc. output from HT: Additionally, in the application code, check that the 'outcome' of the HT is not-null. If null, route the task to be performed again after setting the assignee correctly. Beginning PS4FP, one should be able to use 'grab' to route back to the task to fire again. Hope this helps. 

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  • SQLAuthority News – Online Webcast How to Identify Resource Bottlenecks – Wait Types and Queues

    - by pinaldave
    As all of you know I have been working a recently on the subject SQL Server Wait Statistics, the reason is since I have published book on this subject SQL Wait Stats Joes 2 Pros: SQL Performance Tuning Techniques Using Wait Statistics, Types & Queues [Amazon] | [Flipkart] | [Kindle], lots of question and answers I am encountering. When I was writing the book, I kept version 1 of the book in front of me. I wanted to write something which one can use right away. I wanted to create an primer for everybody who have not explored wait stats method of performance tuning. Well, the books have been very well received and in fact we ran out of huge stock 2 times in India so far and once in USA during SQLPASS. I have received so many questions on this subject that I feel I can write one more book of the same size. I have been asked if I can create videos which can go along with this book. Personally I am working with SQL Server 2012 CTP3 and there are so many new wait types, I feel the subject of wait stats is going to be very very crucial in next version of SQL Server. If you have not started learning about this subject, I suggest you at least start exploring this right now. Learn how to begin on this subject atleast as when the next version comes in, you know how to read DMVs. I will be presenting on the same subject of performance tuning by wait stats in webcast embarcadero SQL Server Community Webinar. Here are few topics which we will be covering during the webinar. Beginning with SQL Wait Stats Understanding various aspect of SQL Wait Stats Understanding Query Life Cycle Identifying three TOP wait Stats Resolution of the common 3 wait types and queues Details of the webcast: How to Identify Resource Bottlenecks – Wait Types and Queues Date and Time: Wednesday, November 2, 11:00 AM PDT Registration Link I thank embarcadero for organizing opportunity for me to share my experience on subject of wait stats and connecting me with community to further take this subject to next level. One more interesting thing, I will ask one question at the end of the webinar and I will be giving away 5 copy of my SQL Wait Stats print book to first five correct answers. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • SQL SERVER – Public Training and Private Training – Differences and Similarities

    - by pinaldave
    Earlier this year, I was on Road SQL Server Seminars. I did many SQL Server Performance Trainings and SQL Server Performance Consultations throughout the year but I feel the most rewarding exercise is always the one when instructor learns something from students, too. I was just talking to my wife, Nupur – she manages my logistics and administration related activities – and she pointed out that this year I have done 62% consultations and 38% trainings. I was bit surprised as I thought the numbers would be reversed. Every time I review the year, I think of training done at organizations. Well, I cannot argue with reality, I have done more consultations (some would call them projects) than training. I told my wife that I enjoy consultations more than training. She promptly asked me a question which was not directly related but made me think for long time, and in the end resulted in this blog post. Nupur asked me: what do I enjoy the most, public training or private training? I had a long conversation with her on this subject. I am not going to write long blog post which can change your life here. This is rather a small post condensing my one hour discussion into 200 words. Public Training is fun because… There are lots of different kinds of attendees There are always vivid questions Lots of questions on questions Less interest in theory and more interest in demos Good opportunity of future business Private Training is fun because… There is a focused interest One question is discussed deeply because of existing company issues More interest in “how it happened” concepts – under the hood operations Good connection with attendees This is also a good opportunity of future business Here I will stop my monologue and I want to open up this question to all of you: Question to Attendees - Which one do you enjoy the most – Public Training or Private Training? Question to Trainers - What do you enjoy the most – Public Training or Private Training? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Optimization, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, SQLAuthority News, T SQL, Technology

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  • Using PHP Encryption for Login Authentication

    <b>Webreference:</b> "Following up on "Implementing One-way Encryption in PHP," my previous tutorial about using one-way encryption to build a secure online diary application, this article explores using PHP encryption for login authentication."

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  • Looking into ASP.Net MVC 4.0 Mobile Development - part 2

    - by nikolaosk
    In this post I will be continuing my discussion on ASP.Net MVC 4.0 mobile development. You can have a look at my first post on the subject here . Make sure you read it and understand it well before you move one reading the remaining of this post. I will not be writing any code in this post. I will try to explain a few concepts related to the MVC 4.0 mobile functionality. In this post I will be looking into the Browser Overriding feature in ASP.Net MVC 4.0. By that I mean that we override the user agent for a given user session. This is very useful feature for people who visit a site through a device and they experience the mobile version of the site, but what they really want is the option to be able to switch to the desktop view. "Why they might want to do that?", you might wonder.Well first of all the users of our ASP.Net MVC 4.0 application will appreciate that they have the option to switch views while some others will think that they will enjoy more the contents of our website with the "desktop view" since the mobile device they view our site has a quite large display.  Obviously this is only one site. These are just different views that are rendered.To put it simply, browser overriding lets our application treat requests as if they were coming from a different browser rather than the one they are actually from. In order to do that programmatically we must have a look at the System.Web.WebPages namespace and the classes in it. Most specifically the class BrowserHelpers. Have a look at the picture below   In this class we see some extension methods for HttpContext class.These methods are called extensions-helpers methods and we use them to switch to one browser from another thus overriding the current/actual browser. These APIs have effect on layout,views and partial views and will not affect any other ASP.Net Request.Browser related functionality.The overridden browser is stored in a cookie. Let me explain what some of these methods do. SetOverriddenBrowser() -  let us set the user agent string to specific value GetOverriddenBrowser() -  let us get the overridden value ClearOverriddenBrowser() -  let us remove any overridden user agent for the current request   To recap, in our ASP.Net MVC 4.0 applications when our application is viewed in our mobile devices, we can have a link like "Desktop View" for all those who desperately want to see the site with in full desktop-browser version.We then can specify a browser type override. My controller class (snippet of code) that is responsible for handling the switching could be something like that. public class SwitchViewController : Controller{ public RedirectResult SwitchView(bool mobile, string returnUrl){if (Request.Browser.IsMobileDevice == mobile)HttpContext.ClearOverriddenBrowser();elseHttpContext.SetOverriddenBrowser(mobile ? BrowserOverride.Mobile : BrowserOverride.Desktop);return Redirect(returnUrl);}} Hope it helps!!!!

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  • Fiction to Reality Timeline Charts Introduction of Sci-Fi Concepts to Real Life

    - by Jason Fitzpatrick
    Videophones, voice-controlled computers, heads-up displays, and other technological innovations made their first appearances in Sci-Fi. This dual timeline charts the first appearance in Sci-Fi against the date of commercial success for the product in the real world. Hit up the link below for the full resolution image. The Fiction to Reality Timeline [via Cool Inforgraphics] How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC How to Own Your Own Website (Even If You Can’t Build One) Pt 2

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  • What's up with LDoms: Part 2 - Creating a first, simple guest

    - by Stefan Hinker
    Welcome back! In the first part, we discussed the basic concepts of LDoms and how to configure a simple control domain.  We saw how resources were put aside for guest systems and what infrastructure we need for them.  With that, we are now ready to create a first, very simple guest domain.  In this first example, we'll keep things very simple.  Later on, we'll have a detailed look at things like sizing, IO redundancy, other types of IO as well as security. For now,let's start with this very simple guest.  It'll have one core's worth of CPU, one crypto unit, 8GB of RAM, a single boot disk and one network port.  CPU and RAM are easy.  The network port we'll create by attaching a virtual network port to the vswitch we created in the primary domain.  This is very much like plugging a cable into a computer system on one end and a network switch on the other.  For the boot disk, we'll need two things: A physical piece of storage to hold the data - this is called the backend device in LDoms speak.  And then a mapping between that storage and the guest domain, giving it access to that virtual disk.  For this example, we'll use a ZFS volume for the backend.  We'll discuss what other options there are for this and how to chose the right one in a later article.  Here we go: root@sun # ldm create mars root@sun # ldm set-vcpu 8 mars root@sun # ldm set-mau 1 mars root@sun # ldm set-memory 8g mars root@sun # zfs create rpool/guests root@sun # zfs create -V 32g rpool/guests/mars.bootdisk root@sun # ldm add-vdsdev /dev/zvol/dsk/rpool/guests/mars.bootdisk \ mars.root@primary-vds root@sun # ldm add-vdisk root mars.root@primary-vds mars root@sun # ldm add-vnet net0 switch-primary mars That's all, mars is now ready to power on.  There are just three commands between us and the OK prompt of mars:  We have to "bind" the domain, start it and connect to its console.  Binding is the process where the hypervisor actually puts all the pieces that we've configured together.  If we made a mistake, binding is where we'll be told (starting in version 2.1, a lot of sanity checking has been put into the config commands themselves, but binding will catch everything else).  Once bound, we can start (and of course later stop) the domain, which will trigger the boot process of OBP.  By default, the domain will then try to boot right away.  If we don't want that, we can set "auto-boot?" to false.  Finally, we'll use telnet to connect to the console of our newly created guest.  The output of "ldm list" shows us what port has been assigned to mars.  By default, the console service only listens on the loopback interface, so using telnet is not a large security concern here. root@sun # ldm set-variable auto-boot\?=false mars root@sun # ldm bind mars root@sun # ldm start mars root@sun # ldm list NAME STATE FLAGS CONS VCPU MEMORY UTIL UPTIME primary active -n-cv- UART 8 7680M 0.5% 1d 4h 30m mars active -t---- 5000 8 8G 12% 1s root@sun # telnet localhost 5000 Trying 127.0.0.1... Connected to localhost. Escape character is '^]'. ~Connecting to console "mars" in group "mars" .... Press ~? for control options .. {0} ok banner SPARC T3-4, No Keyboard Copyright (c) 1998, 2011, Oracle and/or its affiliates. All rights reserved. OpenBoot 4.33.1, 8192 MB memory available, Serial # 87203131. Ethernet address 0:21:28:24:1b:50, Host ID: 85241b50. {0} ok We're done, mars is ready to install Solaris, preferably using AI, of course ;-)  But before we do that, let's have a little look at the OBP environment to see how our virtual devices show up here: {0} ok printenv auto-boot? auto-boot? = false {0} ok printenv boot-device boot-device = disk net {0} ok devalias root /virtual-devices@100/channel-devices@200/disk@0 net0 /virtual-devices@100/channel-devices@200/network@0 net /virtual-devices@100/channel-devices@200/network@0 disk /virtual-devices@100/channel-devices@200/disk@0 virtual-console /virtual-devices/console@1 name aliases We can see that setting the OBP variable "auto-boot?" to false with the ldm command worked.  Of course, we'd normally set this to "true" to allow Solaris to boot right away once the LDom guest is started.  The setting for "boot-device" is the default "disk net", which means OBP would try to boot off the devices pointed to by the aliases "disk" and "net" in that order, which usually means "disk" once Solaris is installed on the disk image.  The actual devices these aliases point to are shown with the command "devalias".  Here, we have one line for both "disk" and "net".  The device paths speak for themselves.  Note that each of these devices has a second alias: "net0" for the network device and "root" for the disk device.  These are the very same names we've given these devices in the control domain with the commands "ldm add-vnet" and "ldm add-vdisk".  Remember this, as it is very useful once you have several dozen disk devices... To wrap this up, in this part we've created a simple guest domain, complete with CPU, memory, boot disk and network connectivity.  This should be enough to get you going.  I will cover all the more advanced features and a little more theoretical background in several follow-on articles.  For some background reading, I'd recommend the following links: LDoms 2.2 Admin Guide: Setting up Guest Domains Virtual Console Server: vntsd manpage - This includes the control sequences and commands available to control the console session. OpenBoot 4.x command reference - All the things you can do at the ok prompt

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  • Code refactoring with Visual Studio 2010 Part-1

    - by Jalpesh P. Vadgama
    Visual studio 2010 is a Great IDE(Integrated Development Environment) and we all are using it in day by day for our coding purpose. There are many great features provided by Visual Studio 2010 and Today I am going to show one of great feature called for code refactoring. This feature is one of the most unappreciated features of Visual Studio 2010 as lots of people still not using that and doing stuff manfully. So to explain feature let’s create a simple console application which will print first name and last name like following. And following is code for that. using System; namespace CodeRefractoring { class Program { static void Main(string[] args) { string firstName = "Jalpesh"; string lastName = "Vadgama"; Console.WriteLine(string.Format("FirstName:{0}",firstName)); Console.WriteLine(string.Format("LastName:{0}", lastName)); Console.ReadLine(); } } } So as you can see this is a very basic console application and let’s run it to see output. So now lets explore our first feature called extract method in visual studio you can also do that via refractor menu like following. Just select the code for which you want to extract method and then click refractor menu and then click extract method. Now I am selecting three lines of code and clicking on refactor –> Extract Method just like following. Once you click menu a dialog box will appear like following. As you can I have highlighted two thing first is Method Name where I put Print as Method Name and another one Preview method signature where its smart enough to extract parameter also as We have just selected three lines with  console.writeline.  One you click ok it will extract the method and you code will be like this. using System; namespace CodeRefractoring { class Program { static void Main(string[] args) { string firstName = "Jalpesh"; string lastName = "Vadgama"; Print(firstName, lastName); } private static void Print(string firstName, string lastName) { Console.WriteLine(string.Format("FirstName:{0}", firstName)); Console.WriteLine(string.Format("LastName:{0}", lastName)); Console.ReadLine(); } } } So as you can see in above code its has created a static method called Print and also passed parameter for as firstname and lastname. Isn’t that great!!!. It has also created static print method as I am calling it from static void main.  Hope you liked it.. Stay tuned for more..Till that Happy programming.

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  • Run simple bash script to start applications at login

    - by ganjan
    I want to run a simple bash script automatically when I log in. For example #!/bin/bash echo "start spotify" gnome-terminal -e spotify --title spotify When I run this command, one gnome-terminal shows up and spotify show up. I also want the gnome-terminal to popup "hidden" in a different virtual desktop. (one of the other four virtual desktops you can choose from taskbar) I tried to add this to /home/me/.bash_login or something, but that didn't work..

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • Installing IIS 8 on Windows 8

    - by The Official Microsoft IIS Site
    In case you haven’t heard Windows 8 is now available. As a web developer I think one of the best reasons to upgrade to Windows 8 is that you can start testing IIS 8 right from your PC. This way if you don’t have a budget for a new server you can start to familiarize yourself with some of the new features. IIS 8 has some great new features such as Dynamic IP Restrictions an Application Initialization . However one of the best new features of IIS 8 enables you to throttle the CPU utilization for any...(read more)

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  • Weird random application hang problem

    - by haridsv
    I am trying to understand an application hang problem that started up lately on my windows xp system. The system runs fine for days (sometimes) without ever shutting down or putting it to sleep, but the problem first shows up as one of the apps hanging. The application's UI stops responding or one or more background threads hang, so even though the GUI is responding, it is not doing anything (e.g., in VirtualDub's case, the UI responds fine, but the job doesn't progress and I won't even be able to abort it). The weirdness part comes from the fact that if I try to kill such an app, the program that is used to kill it goes into the same mode (i.e, that hangs instead of the original). E.g., if I use Process Explorer to kill it, the original program exits, but procexp now hangs. If I use another instance of procexp to kill the one that is hanging, this repeats, so there is always at least one program hanging in that state. This is not specific to procexp, I tried the native task manager and even the "End Process" dialog from windows explorer that shows up when you try to close a non-responsive GUI (in this case, the explorer itself hangs). The only program that didn't hang after the kill, is the command line taskkill. However, in this case, explorer hangs instead of taskkill. Also, once this problem starts manifesting, it soon ends up freezing the whole system to the extent that even a clean shutdown is not possible, so I have learned to reboot as soon as I notice this problem, however this is very inconvenient, as I often have encoding batch jobs going on which can't continue the job after the restart. The longer I leave the system running after seeing this problem, the more applications get into this state. I have tried to do a repair install but that didn't make any difference. I also uninstalled some of the newer installs, but again no difference. I tried to search online, but got inundating results for generic hang and crash related problems. Though I couldn't notice any pattern, it seems as though the problem is more frequent if I have some video encoding going on at that time. I had the system running for days when I only do browsing and internet audio/video chat before I decide to start encoding something and the problem starts to show up. I am not too sure if it is the encoding program that first hangs, though I almost always noticed that too hanging (like the VirtualDub stopping to make progress). I also had to reboot 3 times on one day when I was heavily experimenting with encoding. I would appreciate any help in narrowing down this problem and save me the trouble of reinstalling. I don't especially want to loose my gotd installs.

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  • eMachines EZ1601 Review

    With a slim and stylish all-in-one design and an 18.5-inch widescreen monitor, Acer's brand-new desktop looks like it should cost more than $400. We put the elegant little nettop to the test and wind up just one DIMM short of falling in love.

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  • SQLAuthority News – New Book Released – SQL Server Interview Questions And Answers

    - by pinaldave
    Two days ago, on birthday of my blog – I asked simple question – Guess! What is in this box? I have received lots of interesting comments on the blog about what is in it. Many of you got it absolutely incorrect and many got it close to the right answer but no one got it 100% correct. Well, no issue at all, I am going to give away the price to whoever has the closest answer first in personal email. Here is the answer to the question about what is in the box? Here it is – the box has my new book. In fact, I should say our new book as I co-authored this book with my very good friend Vinod Kumar. We had real blast writing this book together and had lots of interesting conversation when we were writing this book. This book has one simple goal – “master the basics.” This book is not only for people who are preparing for interview. This book is for every one who wants to revisit the basics and wants to prepare themselves to the technology. One always needs to have practical knowledge to do their duty efficiently. This book talks about more than basics. There are multiple ways to present learning – either we can create simple book or make it interesting. We have decided the learning should be interactive and have opted for Interview Questions and Answer format. Here is quick interview which we have done together. Details of the books are here The core concept of this book will continue to evolve over time. I am sure many of you will come along with us on this journey and submit your suggestions to us to make this book a key reference for anybody who wants to start with SQL server. Today we want to acknowledge the fact that you will help us keep this book alive forever with the latest updates. We want to thank everyone who participates in this journey with us. You can get the books from [Amazon] | [Flipkart]. Read Vinod‘s blog post. Do not forget to wish him happy birthday as today is his birthday and also book release day – two reason to wish him congratulations. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Data Warehousing, Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL Interview Questions and Answers, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Book Review, SQLAuthority News, SQLServer, T SQL, Technology

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  • Single Item Recovery

    One of the more obscure parts of Exchange Server is the Dumpster. This allows the recovery of one or more deleted emails, in much the same way as the recycle bin in Windows, even if the user has purged them. Although it is seen as an alternative to backup, or as a means to document retention, it really provides a separate function, undoing an accidental deletion. Elie explains how to configure deleted retention items and how to recover a purged item.

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  • SharePoint, HTTP Modules, and Page Validation

    - by Damon Armstrong
    Sometimes I really believe that SharePoint actively thwarts my attempts to get it to do what I want.  First you look at something and say, wow, that should work.  Then you realize it doesn’t.  Then you have an epiphany and see a workaround.  And when you almost have that work around working… well then SharePoint says no again.  Then it’s off on another whirl-wind adventure to find a work around for the workaround.  I had one of those issues today, but I think I finally got past the last roadblock. So, I was writing an HTTP module as a workaround for another problem.  Everything looked like it was working great because I had been slowly adding code into the HTTP module bit by bit in a prototyping effort.  Finally I put in the last bit of code in place… and I started to get an error: “The security validation for this page is invalid. Click Back in your Web browser, refresh the page, and try your operation again.” This is not an uncommon error – it normally occurs when you are updating an item on a GET request and you have not marked the web containing the item with AllowUnsafeUpdates.  One issue, however, is that I wasn’t updating anything in my code.  I was, however, getting an SPWeb object so I decided to set the AllowUnsafeUpdates property on it to true for good measure. Once that was in place, I ran it again… “The security validation for this page is invalid. Click Back in your Web browser, refresh the page, and try your operation again.” WTF?!?!  I really expected that setting the AllowUnsafeUpdates property on the SPWeb would fix the issue, but clearly that was not the case.  I have had occasion to disassemble some SharePoint code with .NET Reflector in the past, and one of the things SharePoint abuses a bit more than it should is the HttpContext.  One way to avoid this abuse is to clear out the HttpContext while your code runs and then set it back once you are done.  I tried this next, and everything worked out just like I had expected.  So, if you are building an HTTP Module for SharePoint and some code that you are running ends up giving you a security validation error, remember to try running that code with AllowUnsafeUpdates turned on and try running the code with the HttpContext nulled out (just remember to set it back after your code runs or else you’ll really jack things up).

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  • Kickstarter "last minute cold feet"

    - by mm24
    today I scheduled the publication of a video on kickstarter requesting approximately 5.000 $ in order to complete the iPhone shooter game I started 1 year ago after quitting my job. I invested more than 20.000$ in the game so far (for artwork, music, legal and accountant expenses) and I am now getting cold feet about my decision of publishing the video. The game is "nearly finished", in other words: the game mechanics are working but I still have some bugs to fix. Once I will have finished this (I hope will take me 1 or 2 weeks) I plan to start working on the actual level balancing (e.g. deciding the order of appearence of enemies for each level and balancing the number of hitpoints and strenght of bullets that the enemies have). Reasons for not publishing the video are: fear that the concept can be copied easily: the game is a shooter game set in a different environment (its a pretty cool one, believe me :)) and I am worried that someone might copy* the idea (I know, its the usual "I am worried story.."). A shooter game is one of the easiest game to implement and hence there will be hundreds game developer able to copy it by just adapting their existing code and changing graphics (not as straightforward). It took me one year to develop this because I was inexperienced plus there are approximately 6/7 months of work from the illustrator and there are 8 unique music tracks composed. The soundtrack of the video is the soundtrack of the game wich is not yet published and has not been deposited to a music society. I did create legally valid timestamps for the tracks and I am considering uploading the album on iTunes before publishing the video so I can have a certain publication date. But overall I am a bit scared and worried because I have never done this before and even the simple act of publishing an album requires me to read a long contract from the "aggregator company") which, even if I do have contracts with the musicians do worry me as I am not a U.S. resident and I am not familiar with the U.S. law system Reasons for publishing the video are: I almost run out of money (but this is not a real reason as I should have enough for one more month of development time) ...I kind of need extra money as, even if I do have money for 1 month of development I do not have money for marketing and for other expenses (e.g. accountant) It will create a fan base I could get some useful feedback from a wider range of beta testers It might create some pre-release buzz in case some blogger or game magazine likes the concept Anyone has had similar experiences? Is there a real risk that someone will copy the concept and implement it in a couple of months? Will the Kickstarter campaing be a good pre-release exposure for the gmae? Any refrences of similar projects/situations? Is it realistic that someone like ROVIO will copy the idea straight away?

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  • The Shift: how Orchard painlessly shifted to document storage, and how it’ll affect you

    - by Bertrand Le Roy
    We’ve known it all along. The storage for Orchard content items would be much more efficient using a document database than a relational one. Orchard content items are composed of parts that serialize naturally into infoset kinds of documents. Storing them as relational data like we’ve done so far was unnatural and requires the data for a single item to span multiple tables, related through 1-1 relationships. This means lots of joins in queries, and a great potential for Select N+1 problems. Document databases, unfortunately, are still a tough sell in many places that prefer the more familiar relational model. Being able to x-copy Orchard to hosters has also been a basic constraint in the design of Orchard. Combine those with the necessity at the time to run in medium trust, and with license compatibility issues, and you’ll find yourself with very few reasonable choices. So we went, a little reluctantly, for relational SQL stores, with the dream of one day transitioning to document storage. We have played for a while with the idea of building our own document storage on top of SQL databases, and Sébastien implemented something more than decent along those lines, but we had a better way all along that we didn’t notice until recently… In Orchard, there are fields, which are named properties that you can add dynamically to a content part. Because they are so dynamic, we have been storing them as XML into a column on the main content item table. This infoset storage and its associated API are fairly generic, but were only used for fields. The breakthrough was when Sébastien realized how this existing storage could give us the advantages of document storage with minimal changes, while continuing to use relational databases as the substrate. public bool CommercialPrices { get { return this.Retrieve(p => p.CommercialPrices); } set { this.Store(p => p.CommercialPrices, value); } } This code is very compact and efficient because the API can infer from the expression what the type and name of the property are. It is then able to do the proper conversions for you. For this code to work in a content part, there is no need for a record at all. This is particularly nice for site settings: one query on one table and you get everything you need. This shows how the existing infoset solves the data storage problem, but you still need to query. Well, for those properties that need to be filtered and sorted on, you can still use the current record-based relational system. This of course continues to work. We do however provide APIs that make it trivial to store into both record properties and the infoset storage in one operation: public double Price { get { return Retrieve(r => r.Price); } set { Store(r => r.Price, value); } } This code looks strikingly similar to the non-record case above. The difference is that it will manage both the infoset and the record-based storages. The call to the Store method will send the data in both places, keeping them in sync. The call to the Retrieve method does something even cooler: if the property you’re looking for exists in the infoset, it will return it, but if it doesn’t, it will automatically look into the record for it. And if that wasn’t cool enough, it will take that value from the record and store it into the infoset for the next time it’s required. This means that your data will start automagically migrating to infoset storage just by virtue of using the code above instead of the usual: public double Price { get { return Record.Price; } set { Record.Price = value; } } As your users browse the site, it will get faster and faster as Select N+1 issues will optimize themselves away. If you preferred, you could still have explicit migration code, but it really shouldn’t be necessary most of the time. If you do already have code using QueryHints to mitigate Select N+1 issues, you might want to reconsider those, as with the new system, you’ll want to avoid joins that you don’t need for filtering or sorting, further optimizing your queries. There are some rare cases where the storage of the property must be handled differently. Check out this string[] property on SearchSettingsPart for example: public string[] SearchedFields { get { return (Retrieve<string>("SearchedFields") ?? "") .Split(new[] {',', ' '}, StringSplitOptions.RemoveEmptyEntries); } set { Store("SearchedFields", String.Join(", ", value)); } } The array of strings is transformed by the property accessors into and from a comma-separated list stored in a string. The Retrieve and Store overloads used in this case are lower-level versions that explicitly specify the type and name of the attribute to retrieve or store. You may be wondering what this means for code or operations that look directly at the database tables instead of going through the new infoset APIs. Even if there is a record, the infoset version of the property will win if it exists, so it is necessary to keep the infoset up-to-date. It’s not very complicated, but definitely something to keep in mind. Here is what a product record looks like in Nwazet.Commerce for example: And here is the same data in the infoset: The infoset is stored in Orchard_Framework_ContentItemRecord or Orchard_Framework_ContentItemVersionRecord, depending on whether the content type is versionable or not. A good way to find what you’re looking for is to inspect the record table first, as it’s usually easier to read, and then get the item record of the same id. Here is the detailed XML document for this product: <Data> <ProductPart Inventory="40" Price="18" Sku="pi-camera-box" OutOfStockMessage="" AllowBackOrder="false" Weight="0.2" Size="" ShippingCost="null" IsDigital="false" /> <ProductAttributesPart Attributes="" /> <AutoroutePart DisplayAlias="camera-box" /> <TitlePart Title="Nwazet Pi Camera Box" /> <BodyPart Text="[...]" /> <CommonPart CreatedUtc="2013-09-10T00:39:00Z" PublishedUtc="2013-09-14T01:07:47Z" /> </Data> The data is neatly organized under each part. It is easy to see how that document is all you need to know about that content item, all in one table. If you want to modify that data directly in the database, you should be careful to do it in both the record table and the infoset in the content item record. In this configuration, the record is now nothing more than an index, and will only be used for sorting and filtering. Of course, it’s perfectly fine to mix record-backed properties and record-less properties on the same part. It really depends what you think must be sorted and filtered on. In turn, this potentially simplifies migrations considerably. So here it is, the great shift of Orchard to document storage, something that Orchard has been designed for all along, and that we were able to implement with a satisfying and surprising economy of resources. Expect this code to make its way into the 1.8 version of Orchard when that’s available.

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  • Fun with Sun Ray, 3D, Oracle VM x86 and SRIOV

    - by wim.coekaerts
    One of the things I like about my job is that I get to play around with stuff and make use of the technologies we work on in my teams. Sort of my own little playground. It allows me to study the products in great detail and put them to use in ways that individual product teams don't always intend them to be used for :) but that makes it fun. I have a lot of this set up at home because... work is sort of hobby and I just like to tinker with it. Anyway, a few weeks ago I was looking at my sun ray rig at home and how well 3D works. Google Earth and some basic opengl tests like glxspheres combined with virtualgl. It resulted in some very cool demos recorded with my little camera (sorry for the crappy quality of the video :-) : OVDC (soft client) on my mac Sun Ray 2FS Never mind the hickups during zoom, that's because I was using the scrollwheel on my mouse and I can't scroll uninterrupted :) Anyway, this is quite cool ! The setup for this was the following : Sun Ray on LAN, Sun Ray Server 5 latest installed on OL5.5 inside a VM running on Oracle VM 2.2 (hardware virt, with a virtual network (vif)) and the virtualgl rendering happened on another box (wopr5) that runs linux on a little atom D520 with an ION2 gpu. So network goes from Sun Ray to Sun Ray Server to wopr5 and back. Given that this is full screen 3D it puts a good amount of load on the network and it's pretty cool that SRS was just a VM :) So, separately, I had written a little blog entry about using sriov and oracle vm a while back. link to sriov blog entry Last night when I came home I wanted to do some more playing around with SRIOV and live migrate. To do this, I wanted to set up a VM with 2 network interfaces, one virtual network (vif) and then one that's one of the SRIOV virtual functions from my network card. Inside the guest they show as eth0 and eth1, and then bond them using a standard linux bonding device (bond0 here) with active active links. The goal here is that on live migrate, we would detach the VF (eth1 in guest in this case), the bond would then just hum along on eth0 (vif) we can live migrate the VM and then on the other server after the migrate completes we re-attach a VF to the VM there and eth1 pops up again and the bond uses both eth0/eth1 to do its work. So, to set this up, I figured, why not use my sun ray server VM because the 3D work generates a nice network load and is very latency/timing sensitive. In the end, I ran glxspheres on my sunray server (vm) displaying on my sun ray 2 fs and while that was running, I did my live migrate test of this vm (unplug pci VF, migrate, reconnect vf) and guess what, it just kept running :) veryyyyyy cool. now, it was supposed to, but it's always nice to see it actually work, for real. Here's a diagram of it. No gimics - just real technology at work ! enjoy :)

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  • SQL SERVER – Core Concepts – Elasticity, Scalability and ACID Properties – Exploring NuoDB an Elastically Scalable Database System

    - by pinaldave
    I have been recently exploring Elasticity and Scalability attributes of databases. You can see that in my earlier blog posts about NuoDB where I wanted to look at Elasticity and Scalability concepts. The concepts are very interesting, and intriguing as well. I have discussed these concepts with my friend Joyti M and together we have come up with this interesting read. The goal of this article is to answer following simple questions What is Elasticity? What is Scalability? How ACID properties vary from NOSQL Concepts? What are the prevailing problems in the current database system architectures? Why is NuoDB  an innovative and welcome change in database paradigm? Elasticity This word’s original form is used in many different ways and honestly it does do a decent job in holding things together over the years as a person grows and contracts. Within the tech world, and specifically related to software systems (database, application servers), it has come to mean a few things - allow stretching of resources without reaching the breaking point (on demand). What are resources in this context? Resources are the usual suspects – RAM/CPU/IO/Bandwidth in the form of a container (a process or bunch of processes combined as modules). When it is about increasing resources the simplest idea which comes to mind is the addition of another container. Another container means adding a brand new physical node. When it is about adding a new node there are two questions which comes to mind. 1) Can we add another node to our software system? 2) If yes, does adding new node cause downtime for the system? Let us assume we have added new node, let us see what the new needs of the system are when a new node is added. Balancing incoming requests to multiple nodes Synchronization of a shared state across multiple nodes Identification of “downstate” and resolution action to bring it to “upstate” Well, adding a new node has its advantages as well. Here are few of the positive points Throughput can increase nearly horizontally across the node throughout the system Response times of application will increase as in-between layer interactions will be improved Now, Let us put the above concepts in the perspective of a Database. When we mention the term “running out of resources” or “application is bound to resources” the resources can be CPU, Memory or Bandwidth. The regular approach to “gain scalability” in the database is to look around for bottlenecks and increase the bottlenecked resource. When we have memory as a bottleneck we look at the data buffers, locks, query plans or indexes. After a point even this is not enough as there needs to be an efficient way of managing such large workload on a “single machine” across memory and CPU bound (right kind of scheduling)  workload. We next move on to either read/write separation of the workload or functionality-based sharing so that we still have control of the individual. But this requires lots of planning and change in client systems in terms of knowing where to go/update/read and for reporting applications to “aggregate the data” in an intelligent way. What we ideally need is an intelligent layer which allows us to do these things without us getting into managing, monitoring and distributing the workload. Scalability In the context of database/applications, scalability means three main things Ability to handle normal loads without pressure E.g. X users at the Y utilization of resources (CPU, Memory, Bandwidth) on the Z kind of hardware (4 processor, 32 GB machine with 15000 RPM SATA drives and 1 GHz Network switch) with T throughput Ability to scale up to expected peak load which is greater than normal load with acceptable response times Ability to provide acceptable response times across the system E.g. Response time in S milliseconds (or agreed upon unit of measure) – 90% of the time The Issue – Need of Scale In normal cases one can plan for the load testing to test out normal, peak, and stress scenarios to ensure specific hardware meets the needs. With help from Hardware and Software partners and best practices, bottlenecks can be identified and requisite resources added to the system. Unfortunately this vertical scale is expensive and difficult to achieve and most of the operational people need the ability to scale horizontally. This helps in getting better throughput as there are physical limits in terms of adding resources (Memory, CPU, Bandwidth and Storage) indefinitely. Today we have different options to achieve scalability: Read & Write Separation The idea here is to do actual writes to one store and configure slaves receiving the latest data with acceptable delays. Slaves can be used for balancing out reads. We can also explore functional separation or sharing as well. We can separate data operations by a specific identifier (e.g. region, year, month) and consolidate it for reporting purposes. For functional separation the major disadvantage is when schema changes or workload pattern changes. As the requirement grows one still needs to deal with scale need in manual ways by providing an abstraction in the middle tier code. Using NOSQL solutions The idea is to flatten out the structures in general to keep all values which are retrieved together at the same store and provide flexible schema. The issue with the stores is that they are compromising on mostly consistency (no ACID guarantees) and one has to use NON-SQL dialect to work with the store. The other major issue is about education with NOSQL solutions. Would one really want to make these compromises on the ability to connect and retrieve in simple SQL manner and learn other skill sets? Or for that matter give up on ACID guarantee and start dealing with consistency issues? Hybrid Deployment – Mac, Linux, Cloud, and Windows One of the challenges today that we see across On-premise vs Cloud infrastructure is a difference in abilities. Take for example SQL Azure – it is wonderful in its concepts of throttling (as it is shared deployment) of resources and ability to scale using federation. However, the same abilities are not available on premise. This is not a mistake, mind you – but a compromise of the sweet spot of workloads, customer requirements and operational SLAs which can be supported by the team. In today’s world it is imperative that databases are available across operating systems – which are a commodity and used by developers of all hues. An Ideal Database Ability List A system which allows a linear scale of the system (increase in throughput with reasonable response time) with the addition of resources A system which does not compromise on the ACID guarantees and require developers to learn new paradigms A system which does not force fit a new way interacting with database by learning Non-SQL dialect A system which does not force fit its mechanisms for providing availability across its various modules. Well NuoDB is the first database which has all of the above abilities and much more. In future articles I will cover my hands-on experience with it. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: NuoDB

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  • What are must have tools for web development?

    - by Amir Rezaei
    Which are must have tools for web development under windows? It can include tools such as design, coding etc. Update: Please post only one and the best tool in your opinion for each type of tools. For instance post only the name of the best design tool and not a list of them. Update: By tools I don't necessary mean small softwares. I didn't find this question, hope no one has already asked it.

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  • Is RTD Stateless or Stateful?

    - by [email protected]
    Yes.   A stateless service is one where each request is an independent transaction that can be processed by any of the servers in a cluster.  A stateful service is one where state is kept in a server's memory from transaction to transaction, thus necessitating the proper routing of requests to the right server. The main advantage of stateless systems is simplicity of design. The main advantage of stateful systems is performance. I'm often asked whether RTD is a stateless or stateful service, so I wanted to clarify this issue in depth so that RTD's architecture will be properly understood. The short answer is: "RTD can be configured as a stateless or stateful service." The performance difference between stateless and stateful systems can be very significant, and while in a call center implementation it may be reasonable to use a pure stateless configuration, a web implementation that produces thousands of requests per second is practically impossible with a stateless configuration. RTD's performance is orders of magnitude better than most competing systems. RTD was architected from the ground up to achieve this performance. Features like automatic and dynamic compression of prediction models, automatic translation of metadata to machine code, lack of interpreted languages, and separation of model building from decisioning contribute to achieving this performance level. Because  of this focus on performance we decided to have RTD's default configuration work in a stateful manner. By being stateful RTD requests are typically handled in a few milliseconds when repeated requests come to the same session. Now, those readers that have participated in implementations of RTD know that RTD's architecture is also focused on reducing Total Cost of Ownership (TCO) with features like automatic model building, automatic time windows, automatic maintenance of database tables, automatic evaluation of data mining models, automatic management of models partitioned by channel, geography, etcetera, and hot swapping of configurations. How do you reconcile the need for a low TCO and the need for performance? How do you get the performance of a stateful system with the simplicity of a stateless system? The answer is that you make the system behave like a stateless system to the exterior, but you let it automatically take advantage of situations where being stateful is better. For example, one of the advantages of stateless systems is that you can route a message to any server in a cluster, without worrying about sending it to the same server that was handling the session in previous messages. With an RTD stateful configuration you can still route the message to any server in the cluster, so from the point of view of the configuration of other systems, it is the same as a stateless service. The difference though comes in performance, because if the message arrives to the right server, RTD can serve it without any external access to the session's state, thus tremendously reducing processing time. In typical implementations it is not rare to have high percentages of messages routed directly to the right server, while those that are not, are easily handled by forwarding the messages to the right server. This architecture usually provides the best of both worlds with performance and simplicity of configuration.   Configuring RTD as a pure stateless service A pure stateless configuration requires session data to be persisted at the end of handling each and every message and reloading that data at the beginning of handling any new message. This is of course, the root of the inefficiency of these configurations. This is also the reason why many "stateless" implementations actually do keep state to take advantage of a request coming back to the same server. Nevertheless, if the implementation requires a pure stateless decision service, this is easy to configure in RTD. The way to do it is: Mark every Integration Point to Close the session at the end of processing the message In the Session entity persist the session data on closing the session In the session entity check if a persisted version exists and load it An excellent solution for persisting the session data is Oracle Coherence, which provides a high performance, distributed cache that minimizes the performance impact of persisting and reloading the session. Alternatively, the session can be persisted to a local database. An interesting feature of the RTD stateless configuration is that it can cope with serializing concurrent requests for the same session. For example, if a web page produces two requests to the decision service, these requests could come concurrently to the decision services and be handled by different servers. Most stateless implementation would have the two requests step onto each other when saving the state, or fail one of the messages. When properly configured, RTD will make one message wait for the other before processing.   A Word on Context Using the context of a customer interaction typically significantly increases lift. For example, offer success in a call center could double if the context of the call is taken into account. For this reason, it is important to utilize the contextual information in decision making. To make the contextual information available throughout a session it needs to be persisted. When there is a well defined owner for the information then there is no problem because in case of a session restart, the information can be easily retrieved. If there is no official owner of the information, then RTD can be configured to persist this information.   Once again, RTD provides flexibility to ensure high performance when it is adequate to allow for some loss of state in the rare cases of server failure. For example, in a heavy use web site that serves 1000 pages per second the navigation history may be stored in the in memory session. In such sites it is typical that there is no OLTP that stores all the navigation events, therefore if an RTD server were to fail, it would be possible for the navigation to that point to be lost (note that a new session would be immediately established in one of the other servers). In most cases the loss of this navigation information would be acceptable as it would happen rarely. If it is desired to save this information, RTD would persist it every time the visitor navigates to a new page. Note that this practice is preferred whether RTD is configured in a stateless or stateful manner.  

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  • Is there apt-cacher for Windows?

    - by Ted Kim
    I have two computers. C1: Windows with Internet connection. C2: Ubuntu connected with C1 but not connected with Internet. I'd like to access apt repositories to update or install some packages on Ubuntu. I heard, apt-cacher is one of solutions, but I couldn't find apt-cacher for Windows (It is only one, I have, with Internet connection). Please let me know how to do. Thanks in advance Ted Kim

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