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  • Building services with .Net Part 1

    - by Allan Rwakatungu
    On the 26th of May 2010 , I made a presentation to the .NET user group meeting (thanks to Malisa Ncube for organizing this event every month … ). If you missed my presentation , we talked about why we should all be building services … better still using the .NET framework. This blog post is an introduction to services , why you would want to build services and how you can build services using the .NET framework. What is a service? OASIS defines service as "a mechanism to enable access to one or more capabilities, where the access is provided using a prescribed interface and is exercised consistent with constraints and policies as specified by the service description." [1]. If the above definition sounds to academic , you can also define a service as loosely coupled units of functionality that have no calls to each other embedded in the. Instead of services embedding calls to each other in their service code they use defined protocols that describe how services pass and parse messages. This is a good way to think about services if you’re from an objected oriented background. While in object oriented programming functions make calls to each other, in service oriented programming, functions pass messages between each other. Why would you want to use services? 1. If your enterprise architecture looks like this   Services are the building blocks for SOA . With SOA you can move away from the sphaggetti infrastructure that is common in most enterprises. The complexity or lack of visibility of the integration points in your enterprises makes it difficult and costly to implement new initiatives and changes into the business - and even impossible in some cases - as it is not possible to identify the impact a change in one system might have to other systems. With services you can move to an architecture like this Your building blocks from Spaghetti infrastructure to something that is more well-defined and manageable to achieve cost efficiency and not least business agility - enabling you to react to changes in the market with speed and achieve operational efficiency and control are services. 2. If you want to become the Gates or Zuckerburger. Have you heard about Web 2.0 ? Mashups? Software as a service (SAAS) ? Cloud computing ?   They all offer you the opportunity to have scalable but low cost business models and they built using services.  Some of my favorite companies that leverage services for their business models include  https://www.salesforce.com/ (cloud CRM) http://www. twitter.com (more people use twitter clients built by 3rd parties than their official clients) http://www.kayak.com/ (compares data from other travel sites to give information to users in one location) Services with the .NET framework      If you are a .NET developer and you want to develop services, Windows Communication Framework (WCF) is the tool for you. WCF is Microsoft’s unified programming model (service model) for building service oriented applications. ( Before .NET 3.0 you had several models for programming services in .NET including .NET remoting, Web services (ASMX), COM +, Microsoft Messaging queuing (MSMQ) etc, after .NET 3.0 the programming model was unified into one i.e. WCF ). Windows Communication Framework (WCF) provides you 1. An Software Development Kit (SDK) for creating SOA applications 2. A runtime for running services on the Windows platform Why should you use Windows Communication Foundation if you’re programming services?   1. It supports interoperable and open standards e.g. WS* protocols for programming SOAP services 2. It has a unified programming model. Whether you use TCP or Http or Pipes or transmitting using Messaging Queues, programmers need to learn just one way to program. Previously you had .NET remoting, MSMQ, Web services, COM+ and they were all done differently 3. Productive programming model You don’t have to worry about all the plumbing involved to write services. You have a rich declarative programming model to add stuff like logging, transactions, and reliable messages in-built in the Windows Communication Framework. Understanding services in WCF The basic principles of WCF are as easy as ABC A – Address This is where the service is located B- Binding This describes how you communicate with the service e.g. Use TCP, HTTP or both. How to exchange security information with the service etc. C – Contract This defines what the service can do. E.g. Pay water bill, Make a phone call A - Addresses In WCF, an address is a combination of transport, server name, port and path Example addresses may include http://localhost:8001 net.tcp://localhost:8002/MyService net.pipe://localhost/MyPipe net.msmq://localhost/private/MyService net.msmq://localhost/MyService B- Binding   There are numerous ways to communicate with services , different ways that a message can be formatted/sent/secured, that allows you to tailor your service for the compatibility/performance you require for your solution. Transport You can use HTTP TCP MSMQ , Named pipes, Your own custom transport etc Message You  can send a plain text binary, Message Transmission Optimization Mechanism (MTOM) message Communication security No security Transport security Message security Authenticating and authorizing callers etc Behaviour You service can support Transactions Be reliable Use queues Support ajax etc C - Contract You define what your service can do using Service contracts :- Define operations that your service can do, communications and behaviours Data contracts :- Define the messages that are passed from and into your service and how they are formatted Fault contracts :- Defines errors types in your service   As an example, suppose your service service shows money. You define your service contract using a interface [ServiceContract] public interface IShowMeTheMoney {   [OperationContract]    Money Show(); } You define the data contract by annotating a class it with the Data Contract attribute and fields you want to pass in the message as Data Members. (Note:- In the latest versions of WCF you dont have to use attributes if you passing all the objects properties in the message) [DataContract] public Money {   [DataMember]   public string Currency { get; set; }   [DataMember]   public Decimal Amount { get; set; }   public string Comment { get; set; } } Features of Windows Communication Foundation Windows Communication Foundation is not only simple but feature rich , offering you several options to tweak your service to fit your business requirements. Some of the features of WCF include 1. Workflow services You can combine WCF with Windows WorkFlow Foundation (WWF) to write workflow type services 2. Control how your data (messages) are transferred and serialized e.g. you can serialize your business objects as XML or binary 3. control over session management , instance creation and concurrency management without writing code if you like 4. Queues and reliable sessions. You can store messages from the sending client and later forward them to the receiving application. You can also guarantee that messages will arrive at their destincation. 5.Transactions:  You can have different services participate in a transaction operations that can be rolled back if needed 6. Security. WCF has rich features for authorization and authentication  as well as keep audit trails 7. Web programming model. WCF allows developers to expose services as non SOAP endpoints 8. Inbuilt features that you can use to write JSON and services that support AJAX applications And lots more In my next blog I will show you how you can use WCF features to write a real world business service.               Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ]] /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Using themes in visio

    - by JohnW
    I'm looking for a good reference on how to properly use themes in Visio. Here's been my experience so far: Create a flowchart diagram - nothing fancy, just all black & white. No formatting applied to any object. Select & apply a theme to the diagram. Despite the theme showing a set of matching colors, the diagram now has a single color applied to all objects. Right-click the object, format, fill, and pick a color from the set of matching theme colors. End up with an amalgamation of the original theme color I picked (blue) and the new color (green). With enough 'playing' with the object, I can get it to look OK, but it feels like I'm missing something, that it shouldn't be this hard to get a matching color. Any advice would be appreciated. :)

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  • GLES2.0 3D Android game performance and multi threading the update?

    - by Ofer
    I have profiled my mixed Java\C++ Android game and I got the following result: https://dl.dropbox.com/u/8025882/PompiDev/AndroidProfile.png As you can see, the pink think is a C++ functions that updates the game. It does things like updating the logic but it mostly it generates a "request list" for rendering. The thing is, I generate DrawLists on C++ and then send them to Java to process and draw using GLES2.0. Since then I was able to improve update from 9ms down to about 7ms, but I would like to ask if I would benefit from multi threading the update? As I understand from that diagram is that the function that takes the most time is the one you see it's color on the timeline. So the pink area is taken mostly by update. The other area has MainOpenGL.Handle as it's main contributor(whch is my java function), but since it's not drawn to the top of the diagram I can conclude other things are happening at the same time that use the CPU? Or even GPU stuff that isn't shown in this diagram. I am not sure how the GPU works on this. Does it calculate stuff in parallel to the CPU? Or is it part of the CPU usage as in SoC? I am not sure. Anyway, in case GPU things DO happen in parallel to CPU, then I would guess that if I do this C++ Update in parallel to the thread that makes the OpenGL calls, I might make use of "dead CPU time" due to GPU stalling or maybe have the GPU calls getting processed earlier because it won't have to wait for Update to finish? How do you suggest to improve performance based on that? Thanks.

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  • Oracle Coherence, Split-Brain and Recovery Protocols In Detail

    - by Ricardo Ferreira
    This article provides a high level conceptual overview of Split-Brain scenarios in distributed systems. It will focus on a specific example of cluster communication failure and recovery in Oracle Coherence. This includes a discussion on the witness protocol (used to remove failed cluster members) and the panic protocol (used to resolve Split-Brain scenarios). Note that the removal of cluster members does not necessarily indicate a Split-Brain condition. Oracle Coherence does not (and cannot) detect a Split-Brain as it occurs, the condition is only detected when cluster members that previously lost contact with each other regain contact. Cluster Topology and Configuration In order to create an good didactic for the article, let's assume a cluster topology and configuration. In this example we have a six member cluster, consisting of one JVM on each physical machine. The member IDs are as follows: Member ID  IP Address  1  10.149.155.76  2  10.149.155.77  3  10.149.155.236  4  10.149.155.75  5  10.149.155.79  6  10.149.155.78 Members 1, 2, and 3 are connected to a switch, and members 4, 5, and 6 are connected to a second switch. There is a link between the two switches, which provides network connectivity between all of the machines. Member 1 is the first member to join this cluster, thus making it the senior member. Member 6 is the last member to join this cluster. Here is a log snippet from Member 6 showing the complete member set: 2010-02-26 15:27:57.390/3.062 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=main, member=6): Started DefaultCacheServer... SafeCluster: Name=cluster:0xDDEB Group{Address=224.3.5.3, Port=35465, TTL=4} MasterMemberSet ( ThisMember=Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) OldestMember=Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) ActualMemberSet=MemberSet(Size=6, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=5, Timestamp=2010-02-26 15:27:49.095, Address=10.149.155.79:8088, MachineId=1103, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:3229, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) RecycleMillis=120000 RecycleSet=MemberSet(Size=0, BitSetCount=0 ) ) At approximately 15:30, the connection between the two switches is severed: Thirty seconds later (the default packet timeout in development mode) the logs indicate communication failures across the cluster. In this example, the communication failure was caused by a network failure. In a production setting, this type of communication failure can have many root causes, including (but not limited to) network failures, excessive GC, high CPU utilization, swapping/virtual memory, and exceeding maximum network bandwidth. In addition, this type of failure is not necessarily indicative of a split brain. Any communication failure will be logged in this fashion. Member 2 logs a communication failure with Member 5: 2010-02-26 15:30:32.638/196.928 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=2): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=5, Timestamp=2010-02-26 15:27:49.095, Address=10.149.155.79:8088, MachineId=1103, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:3229, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) ) The Coherence clustering protocol (TCMP) is a reliable transport mechanism built on UDP. In order for the protocol to be reliable, it requires an acknowledgement (ACK) for each packet delivered. If a packet fails to be acknowledged within the configured timeout period, the Coherence cluster member will log a packet timeout (as seen in the log message above). When this occurs, the cluster member will consult with other members to determine who is at fault for the communication failure. If the witness members agree that the suspect member is at fault, the suspect is removed from the cluster. If the witnesses unanimously disagree, the accuser is removed. This process is known as the witness protocol. Since Member 2 cannot communicate with Member 5, it selects two witnesses (Members 1 and 4) to determine if the communication issue is with Member 5 or with itself (Member 2). However, Member 4 is on the switch that is no longer accessible by Members 1, 2 and 3; thus a packet timeout for member 4 is recorded as well: 2010-02-26 15:30:35.648/199.938 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=2): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) Member 1 has the ability to confirm the departure of member 4, however Member 6 cannot as it is also inaccessible. At the same time, Member 3 sends a request to remove Member 6, which is followed by a report from Member 3 indicating that Member 6 has departed the cluster: 2010-02-26 15:30:35.706/199.996 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=2): MemberLeft request for Member 6 received from Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) 2010-02-26 15:30:35.709/199.999 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=2): MemberLeft notification for Member 6 received from Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) The log for Member 3 determines how Member 6 departed the cluster: 2010-02-26 15:30:35.161/191.694 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=3): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) ) 2010-02-26 15:30:35.165/191.698 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=3): Member departure confirmed by MemberSet(Size=2, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) Member(Id=2, Timestamp=2010-02-26 15:27:17.847, Address=10.149.155.77:8088, MachineId=1101, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:296, Role=CoherenceServer) ); removing Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) In this case, Member 3 happened to select two witnesses that it still had connectivity with (Members 1 and 2) thus resulting in a simple decision to remove Member 6. Given the departure of Member 6, Member 2 is left with a single witness to confirm the departure of Member 4: 2010-02-26 15:30:35.713/200.003 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=2): Member departure confirmed by MemberSet(Size=1, BitSetCount=2 Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) ); removing Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) In the meantime, Member 4 logs a missing heartbeat from the senior member. This message is also logged on Members 5 and 6. 2010-02-26 15:30:07.906/150.453 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=PacketListenerN, member=4): Scheduled senior member heartbeat is overdue; rejoining multicast group. Next, Member 4 logs a TcpRing failure with Member 2, thus resulting in the termination of Member 2: 2010-02-26 15:30:21.421/163.968 Oracle Coherence GE 3.5.3/465p2 <D4> (thread=Cluster, member=4): TcpRing: Number of socket exceptions exceeded maximum; last was "java.net.SocketTimeoutException: connect timed out"; removing the member: 2 For quick process termination detection, Oracle Coherence utilizes a feature called TcpRing which is a sparse collection of TCP/IP-based connections between different members in the cluster. Each member in the cluster is connected to at least one other member, which (if at all possible) is running on a different physical box. This connection is not used for any data transfer, only heartbeat communications are sent once a second per each link. If a certain number of exceptions are thrown while trying to re-establish a connection, the member throwing the exceptions is removed from the cluster. Member 5 logs a packet timeout with Member 3 and cites witnesses Members 4 and 6: 2010-02-26 15:30:29.791/165.037 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=PacketPublisher, member=5): Timeout while delivering a packet; requesting the departure confirmation for Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) by MemberSet(Size=2, BitSetCount=2 Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ) 2010-02-26 15:30:29.798/165.044 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=5): Member departure confirmed by MemberSet(Size=2, BitSetCount=2 Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member(Id=6, Timestamp=2010-02-26 15:27:58.635, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) ); removing Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer) Eventually we are left with two distinct clusters consisting of Members 1, 2, 3 and Members 4, 5, 6, respectively. In the latter cluster, Member 4 is promoted to senior member. The connection between the two switches is restored at 15:33. Upon the restoration of the connection, the cluster members immediately receive cluster heartbeats from the two senior members. In the case of Members 1, 2, and 3, the following is logged: 2010-02-26 15:33:14.970/369.066 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=1): The member formerly known as Member(Id=4, Timestamp=2010-02-26 15:30:35.341, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) has been forcefully evicted from the cluster, but continues to emit a cluster heartbeat; henceforth, the member will be shunned and its messages will be ignored. Likewise for Members 4, 5, and 6: 2010-02-26 15:33:14.343/336.890 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=4): The member formerly known as Member(Id=1, Timestamp=2010-02-26 15:30:31.64, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) has been forcefully evicted from the cluster, but continues to emit a cluster heartbeat; henceforth, the member will be shunned and its messages will be ignored. This message indicates that a senior heartbeat is being received from members that were previously removed from the cluster, in other words, something that should not be possible. For this reason, the recipients of these messages will initially ignore them. After several iterations of these messages, the existence of multiple clusters is acknowledged, thus triggering the panic protocol to reconcile this situation. When the presence of more than one cluster (i.e. Split-Brain) is detected by a Coherence member, the panic protocol is invoked in order to resolve the conflicting clusters and consolidate into a single cluster. The protocol consists of the removal of smaller clusters until there is one cluster remaining. In the case of equal size clusters, the one with the older Senior Member will survive. Member 1, being the oldest member, initiates the protocol: 2010-02-26 15:33:45.970/400.066 Oracle Coherence GE 3.5.3/465p2 <Warning> (thread=Cluster, member=1): An existence of a cluster island with senior Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) containing 3 nodes have been detected. Since this Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) is the senior of an older cluster island, the panic protocol is being activated to stop the other island's senior and all junior nodes that belong to it. Member 3 receives the panic: 2010-02-26 15:33:45.803/382.336 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=3): Received panic from senior Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer) caused by Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer) Member 4, the senior member of the younger cluster, receives the kill message from Member 3: 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. In turn, Member 4 requests the departure of its junior members 5 and 6: 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. 2010-02-26 15:33:43.343/349.015 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=6): Received a Kill message from a valid Member(Id=4, Timestamp=2010-02-26 15:27:39.574, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer); stopping cluster service. Once Members 4, 5, and 6 restart, they rejoin the original cluster with senior member 1. The log below is from Member 4. Note that it receives a different member id when it rejoins the cluster. 2010-02-26 15:33:44.921/367.468 Oracle Coherence GE 3.5.3/465p2 <Error> (thread=Cluster, member=4): Received a Kill message from a valid Member(Id=3, Timestamp=2010-02-26 15:27:24.892, Address=10.149.155.236:8088, MachineId=1260, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:32459, Role=CoherenceServer); stopping cluster service. 2010-02-26 15:33:46.921/369.468 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Service Cluster left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Invocation:InvocationService, member=4): Service InvocationService left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=OptimisticCache, member=4): Service OptimisticCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=ReplicatedCache, member=4): Service ReplicatedCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=DistributedCache, member=4): Service DistributedCache left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Invocation:Management, member=4): Service Management left the cluster 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service Management with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service DistributedCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service ReplicatedCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service OptimisticCache with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member 6 left service InvocationService with senior member 5 2010-02-26 15:33:47.046/369.593 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=4): Member(Id=6, Timestamp=2010-02-26 15:33:47.046, Address=10.149.155.78:8088, MachineId=1102, Location=process:228, Role=CoherenceServer) left Cluster with senior member 4 2010-02-26 15:33:49.218/371.765 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=main, member=n/a): Restarting cluster 2010-02-26 15:33:49.421/371.968 Oracle Coherence GE 3.5.3/465p2 <D5> (thread=Cluster, member=n/a): Service Cluster joined the cluster with senior service member n/a 2010-02-26 15:33:49.625/372.172 Oracle Coherence GE 3.5.3/465p2 <Info> (thread=Cluster, member=n/a): This Member(Id=5, Timestamp=2010-02-26 15:33:50.499, Address=10.149.155.75:8088, MachineId=1099, Location=process:800, Role=CoherenceServer, Edition=Grid Edition, Mode=Development, CpuCount=2, SocketCount=1) joined cluster "cluster:0xDDEB" with senior Member(Id=1, Timestamp=2010-02-26 15:27:06.931, Address=10.149.155.76:8088, MachineId=1100, Location=site:usdhcp.oraclecorp.com,machine:dhcp-burlington6-4fl-east-10-149,process:511, Role=CoherenceServer, Edition=Grid Edition, Mode=Development, CpuCount=2, SocketCount=2) Cool isn't it?

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  • links for 2010-06-08

    - by Bob Rhubart
    @eelzinga: Oracle Service Bus 11g communication with Oracle SOA Suite 11g, DirectBindings and SOA-DIRECT, part 2 Part 2 of Oracle ACE Eric Elzinga's series on communication between Oracle Service Bus and Composite Applications from Oracle SOA Suite.  (tags: oracle soa oracleace otn)

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  • Suggestions for connecting .NET WPF GUI with Java SE Server

    - by Sam Goldberg
    BACKGROUND We are building a Java (SE) trading application which will be monitoring market data and sending trade messages based on the market data, and also on user defined configuration parameters. We are planning to provide the user with a thin client, built in .NET (WPF) for managing the parameters, controlling the server behavior, and viewing the current state of the trading. The client doesn't need real-time updates; it will instead update the view once every few seconds (or whatever interval is configured by the user). The client has about 6 different operations it needs to perform with the server, for example: CRUD with configuration parameters query subset of the data receive updates of current positions from server It is possible that most of the different operations (except for receiving data) are just different flavors of managing the configuration parameters, but it's too early in our analysis for us to be sure. To connect the client with the server, we have been considering using: SOAP Web Service RESTful service building a custom TCP/IP based API (text or xml) (least preferred - but we use this approach with other applications we have) As best as I understand, pros and cons of the different web service flavors are: SOAP pro: totally automated in .NET (and Java), modifying server side interface require no code changes in communication layer, just running refresh on Web Service reference to regenerate the classes. con: more overhead in the communication layer sending more text, etc. We're not using J2EE container so maybe doesn't work so well with J2SE REST pro: lighter weight, less data. Has good .NET and Java support. (I don't have any real experience with this, so don't know what other benefits it has.) con: client will not be automatically aware if there are any new operations or properties added (?), so communication layer needs to be updated by developer if server interface changes. con: (both approaches) Server cannot really push updates to the client at regular intervals (?) (However, we won't mind if client polls the server to get updates.) QUESTION What are your opinions on the above options or suggestions for other ways to connect the 2 parts? (Ideally, we don't want to put much work into the communication layer, because it's not the significant part of the application so the more off-the-shelf and automated the better.)

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  • Suggestions for connecting .NET WPF GUI with Java SE Server aoo

    - by Sam Goldberg
    BACKGROUND We are building a Java (SE) trading application which will be monitoring market data and sending trade messages based on the market data, and also on user defined configuration parameters. We are planning to provide the user with a thin client, built in .NET (WPF) for managing the parameters, controlling the server behavior, and viewing the current state of the trading. The client doesn't need real-time updates; it will instead update the view once every few seconds (or whatever interval is configured by the user). The client has about 6 different operations it needs to perform with the server, for example: CRUD with configuration parameters query subset of the data receive updates of current positions from server It is possible that most of the different operations (except for receiving data) are just different flavors of managing the configuration parameters, but it's too early in our analysis for us to be sure. To connect the client with the server, we have been considering using: SOAP Web Service RESTful service building a custom TCP/IP based API (text or xml) (least preferred - but we use this approach with other applications we have) As best as I understand, pros and cons of the different web service flavors are: SOAP pro: totally automated in .NET (and Java), modifying server side interface require no code changes in communication layer, just running refresh on Web Service reference to regenerate the classes. con: more overhead in the communication layer sending more text, etc. We're not using J2EE container so maybe doesn't work so well with J2SE REST pro: lighter weight, less data. Has good .NET and Java support. (I don't have any real experience with this, so don't know what other benefits it has.) con: client will not be automatically aware if there are any new operations or properties added (?), so communication layer needs to be updated by developer if server interface changes. con: (both approaches) Server cannot really push updates to the client at regular intervals (?) (However, we won't mind if client polls the server to get updates.) QUESTION What are your opinions on the above options or suggestions for other ways to connect the 2 parts? (Ideally, we don't want to put much work into the communication layer, because it's not the significant part of the application so the more off-the-shelf and automated the better.)

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  • Google Docs : arrivée des discussions et des commentaires collaboratifs, une nouveauté issue de Google Wave

    Google Docs : arrivée des discussions et des commentaires collaboratifs Inspirés de Google Wave Mise à jour du 17/03/2011 par Idelways Co-écrit avec Gordon Fowler Google est sur le point d'intégrer une dimension collaborative supplémentaire à son outil de traitement de texte en ligne « Google Docs » pour faciliter et améliorer la communication entre les personnes impliquées dans la rédaction d'un même document. Jusque-là, la communication autour du travail commun d'un document se limitait à l'insertion de commentaires. Désormais, il est possible de créer des discussions structurées et thématisée...

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  • TLS/SSL and .NET Framework 4.0

    The Secure Socket Layer is now essential for the secure exchange of digital data, and is most generally used within the HTTPS protocol. .NET now provides the Windows Communication Foundation (WCF) to implement secure communications directly. Matteo explains the TLS/SSL protocol, and takes a hands-on approach to investigate the SslStream class to show how to implement a secure communication channel

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  • A PASS Summit Blogger No More?

    - by andyleonard
    … unless there is a public apology. The day began with disappointment as PASS bloggers were warned to remain silent or “there won’t be a bloggers table next year.” This was in response to last year’s tweets and posts from the bloggers table that PASS and their sponsors found disagreeable. I disagreed with some of the opinions of my fellow bloggers last year and their communication style differs from mine. But I respect their right to express their opinions in their communication style. PASS seems...(read more)

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  • links for 2010-04-23

    - by Bob Rhubart
    Lip Service: Meeting enterprise architecture communication challenges is critical. The greatest obstacle to successful enterprise architecture is the one that enjoys a good night’s sleep, loves a nice hot shower, and sometimes cheats on its diet. (tags: oracle otn oraclemagazine enterprisearchitecture communication)

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  • ?Pick-Up????????????Web??????????Oracle WebLogic Server 11g?Microsoft .NET WCF 4.0????? |WebLogic Channel|??????

    - by ???02
    ???????????????????????????????WebLogic Server?Microsoft .NET?????????????????????WS-*???Oracle??????(Oracle JDeveloper 11g?Oracle WebLogic Server??)??????????Web?????????????Microsoft??????(Visual Studio.NET 2010?Microsoft.NET 4.0 Framework?Windows Communication Foundation 4.0??)?????Web?????????????????????????????????????????????????·????????????????·?????????????????????????·??????????????????????????????????¦Oracle JDeveloper 11g¦Oracle WebLogic Server 11g¦Java API for XML Web Services(JAX-WS)2.0(JSR-224)¦Java Platform, Enterprise Edition(Java EE)¦Microsoft Visual Studio 2010¦Microsoft.NET 4.0¦Windows Communication Foundation(WCF)4.0¦WS-Security¦WS-SecurityPolicy¦WS-Profile¦X.509 Token Profile¦?????????????¦X.509???????¦XML¦C#?????

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  • php_ibm_db2.dll on IIS 7.5 using PHP 5.3 error message

    - by grmbl
    I'm trying to use ibm_db2 extension to access iSeries DB2 database. This is the testcode (taken from here) <?php $database = 'ALI452BFAL'; //library $user = 'STN452'; $password = '**********'; $hostname = 'myserverip'; $port = 50000; $conn_string = "DRIVER={IBM DB2 ODBC DRIVER};DATABASE=$database;" . "HOSTNAME=$hostname;PORT=$port;PROTOCOL=TCPIP;UID=$user;PWD=$password;"; $conn = db2_connect($conn_string, '', ''); if ($conn) { print "ok"; db2_close($conn); } else { echo db2_conn_error() . '<br>' . db2_conn_errormsg(); } ?> I have installed a very basic package containing the db2 driver and added this as an extension. (IBM Data Server Driver for ODBC, CLI, and .NET.msi) This is my result: 08001 [IBM][CLI Driver] SQL30081N A communication error has been detected. Communication protocol being used: "TCP/IP". Communication API being used: "SOCKETS". Location where the error was detected: "10.10.0.120". Communication function detecting the error: "connect". Protocol specific error code(s): "10061", "", "". SQLSTATE=08001 SQLCODE=-30081 Anybody tried this before??

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  • vmware player won't run on CentOS due to missing /dev/vmmon, what could be the problem?

    - by Graphics Noob
    So I've tried installing vmware player 3.1.4 and 3.1.3 and both times had the same problem, when I try to load a VM I get the error "Could not open /dev/vmmon". When I ls /dev/ I can see there is no "vmmon" device present. When I try running: sudo /etc/init.d/vmware start I get the output: Starting VMware services: VMware USB Arbitrator [ OK ] Virtual machine monitor [FAILED] Virtual machine communication interface [ OK ] VM communication interface socket family [ OK ] Blocking file system [ OK ] Virtual ethernet [FAILED] which shows that the Virtual Machine Monitor fails to load. I tried following the advice on this site and ran vmware-modconfig --console --install-all I notice during the compilation there are no errors, but at the end I get the message: Starting VMware services: VMware USB Arbitrator [ OK ] Virtual machine monitor [FAILED] Virtual machine communication interface [ OK ] VM communication interface socket family [ OK ] Blocking file system [ OK ] Virtual ethernet [ OK ] Unable to start services Out of curiousity I tried: sudo /sbin/insmod /lib/modules/2.6.18-238.9.1.el5xen/misc/vmmod.ko But got the error message: insmod: error inserting 'vmmon.ko': -1 Invalid module format I have a feeling this may be the root of the problem, but I don't know what could be causing it or how to fix it.

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  • vmware player won't run on CentOS due to missing /dev/vmmon, what could be the problem?

    - by Graphics Noob
    So I've tried installing vmware player 3.1.4 and 3.1.3 and both times had the same problem, when I try to load a VM I get the error "Could not open /dev/vmmon". When I ls /dev/ I can see there is no "vmmon" device present. When I try running: sudo /etc/init.d/vmware start I get the output: Starting VMware services: VMware USB Arbitrator [ OK ] Virtual machine monitor [FAILED] Virtual machine communication interface [ OK ] VM communication interface socket family [ OK ] Blocking file system [ OK ] Virtual ethernet [FAILED] which shows that the Virtual Machine Monitor fails to load. I tried following the advice on this site and ran vmware-modconfig --console --install-all I notice during the compilation there are no errors, but at the end I get the message: Starting VMware services: VMware USB Arbitrator [ OK ] Virtual machine monitor [FAILED] Virtual machine communication interface [ OK ] VM communication interface socket family [ OK ] Blocking file system [ OK ] Virtual ethernet [ OK ] Unable to start services Out of curiousity I tried: sudo /sbin/insmod /lib/modules/2.6.18-238.9.1.el5xen/misc/vmmod.ko But got the error message: insmod: error inserting 'vmmon.ko': -1 Invalid module format I have a feeling this may be the root of the problem, but I don't know what could be causing it or how to fix it.

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  • How to use BeanTreeView?

    - by joseph
    Hello. I have read through whole platform.netbeans.org and I do not find how to add some instance to existing children. I can add static array of diagrams(created in addNotify()), but how to add new Diagram object to the Children? I want to add it from an action that I will create(not included in code). See the code: public class ExploirerTopComponent extends TopComponent implements ExplorerManager.Provider { ... ... ... public ExploirerTopComponent() { ... ... associateLookup (ExplorerUtils.createLookup(mgr, getActionMap())); mgr.setRootContext(new MyProjects());// setDisplayName ("Projects explorer"); } public class MyProjects extends AbstractNode { public MyProjects(MainProject obj) { super (new ProjectsChildren(), Lookups.singleton(obj)); setDisplayName ( obj.getName()); } public MyProjects() { super (new ProjectsChildren()); setDisplayName ("My projects"); } } . public class ProjectsChildren extends Children.Keys{ public ProjectsChildren() { } @Override protected Node[] createNodes(Object o) { MainProject obj = (MainProject) o; return new Node[] { new MyDiagrams() }; } @Override protected void addNotify() { Diagram[] d = new Diagram[3]; for (int i = 0; i < pr.length; i++) { pr[i] = new Diagram("digram"); } setKeys (pr); } }

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  • UML Modelling in C++Builder 2010 Professional

    - by Gordon Brandly
    I'd like to do some basic class diagram UML models in the Pro version of C++Builder 2010. Embarcadero has a C++Builder Features Matrix document, one line of which says "UML Code Visualization – at any time, get a UML model view of your source code" and has a check in the "Professional" column of that table -- I assume this means it should be available to me. Yet, when I open an existing project and do a View | Model View, there's nothing in the Model View window. The only diagram I can find is on the Graph tab of the C++ Class Explorer. I wouldn't call that a UML diagram myself -- is that what Embarcadero is referring to? Embarcadero's table shows that many UML diagrams are not available in Pro, but it looks to me like Class Diagrams should be available. Other lines in that same table indicate that both "Full two-way class diagrams with synchronization between code and diagrams" and "Diagram hyper-linking and annotations" are also supposed to be available in Pro. The Class Explorer graph is one-way only as far as I can tell, so I hope they're referring to something else I haven't been able to find so far. Thanks for any insight into this.

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  • Generating SQL change scripts in SSMS 2008

    - by Munish Goyal
    I have gone through many related SO threads and got some basic info. Already generated DB diagram. After that i am unable to find a button/option to generate SQL scripts (create) for all the tables in diagram. "Generate script" button is disabled, even on clicking the table in diagram. However i enabled the auto-generate option in tools-designer. But what to do with previous diagrams. I just want an easy way to auto-generate such scripts (create/alter) and would be gud if i get auto-generated stored procs for insert/selects/update etc. EDIT: I could do generate scripts for DB objects. Now: 1. How to import DB diagram from another DB. 2. How to generate (and manage their change integrated with VS source control) routine stored-procs like insert, update and select. Ok let me ask another way, can experts guide on the usual flow of creating/altering tables (across releases), creating stored-procs (are stored-procs the best way to go ?) and their change-management using SSMS design tools and minimal effort ?

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  • Qt/C++ - confused about caller/callee, object ownership

    - by Isabel
    I am creating a GUI to manipulate a robot arm. The location of the arm can be described by 6 floats (describing the positions of the various arm joints. The interface consists of a QGraphicsView with a diagram of the arm (which can be clicked to change the arm position - adjusting the 6 floats). The interface also has 6 lineEdit boxes, to also adjust those values separately. When the graphics view is clicked, and when the line edit boxes are changed, I'd like the line edit boxes / graphics view to stay in synchronisation. This brings me to confusion about how to store the 6 floats, and trigger events when they're updated. My current idea is this: The robot arm's location should be represented by a class, RobotArmLocation. Objects of this class then have methods such as obj.ShoulderRotation() and obj.SetShoulderRotation(). The MainWindow has a single instance of RobotArmLocation. Next is the bit I'm more confused about, how to join everything up. I am thinking: The MainWindow has a ArmLocationChanged slot. This is signalled whenever the location object is changed. The diagram class will have a SetRobotArmLocation(RobotArmLocation &loc). When the diagram is changed, it's free to change the location object, and fire a signal to the ArmLocationChanged slot. Likewise, changing any of the text boxes will fire a signal to that ArmLocationChanged slot. The slot then has code to synchronise all the elements. This kind of seems like a mess to me, does anyone have any other suggestions? I've also thought of the following, does it have any merrit? The RobotArmLocation class has a ValueChanged slot, the diagram and textboxes can use that directly, and bypass the MainWindow directly (seems cleaner?) thanks for any wisdom!

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • How to get paid and figure out if I want to keep this client [migrated]

    - by Heiner Fawkes
    I have a client who is not paying on time, but it looks like the specifics don't match similar questions on this SE site. I got a call from a client I did website work for years ago. I had not done this kind of work for many years and frankly I'm not sure I want to now, but nevertheless about a month ago I agreed to bring his website, SEO, social media, and overall marketing for his small business up to speed. Why? He has told me many times how I'm the most honest, most well-informed contractor he's had experience with. And I personally kind of like him too. So I started working on an hourly basis. I sent one very small invoice and got paid. Then we talked a whole lot about all sorts of feature he would like me to implement. I started that work, and sent a second invoice on the first of the month (one of my two stated billing days). I didn't get paid. On every invoice it states that I charge a whopping ten percent per week late. I sent many voicemails and emails asking to please let me know what's going on with payment, and didn't get replies. Then the 15th of the month rolled around (which I stated initially as one of my invoicing dates). Since I hadn't been paid for the last invoice, I simply didn't send him an invoice at that time but emailed him and said that I will combine it with the next scheduled invoice for this reason (probably a bad idea I realize). Eventually he sent a portion of the invoice payment. I emailed back to let him know that he's three weeks late and what the remaining balance is. Finally we got in touch via phone. He basically told me that he thought I hadn't done all of the work I said I did. He looked at the page source code and it didn't look complete to him. I explained why his perception would be different and what work I had done as specified. He accepted this and said that part of the reason he didn't pay in full is that he's been swamped with personal family stuff, and part of the reason is that he didn't think I did all the work. That struck me as pretty weird. He also expressed concern that he has no idea now how much all the changes he has asked for are going to cost. And once again, he told me how honest and high-quality my services are compared to others he has dealt with. He also said he would pay me more (but not all) of the now three weeks overdue invoice that day. I didn't receive any payment. Basically this is how the client relationship strikes me: He's not good at communication. He's very busy and English isn't his first language. He almost never replies to emails but phone calls are fine. He's asked me to avoid emails for communication and I've asked him to please use email. He might not have enough money to afford all the things he has asked for. But so far I have been working for an hourly fee (which is quite high). He also has started paying monthly for hosting and social media services from me. What seems very abnormal is for a client to be so overdue on payments and to actually withhold payment of an invoice without any communication because he didn't think the work was done. I told him that I will send dollar estimates of each module of remaining work so that we can decide which ones are the highest priority if he cannot afford them all. I also reiterated that in the future if he has doubts about the work or an inability to pay, he must contact me immediately to say so. I basically plan to state the following to him: I would like to work for him and help his business. I also have sympathy for his recent family difficulties. I am happy to figure out payment plans that would work better for him, but first I need to be paid in full for all outstanding invoices, especially given that I skipped one of them just to be nice. The most crucial thing I need is communication about any problems with my work or his ability to pay. Once again, he heeds to pay in full immediately before we negotiate anything else. Does the above seem like an appropriate communication? Is anything missing from it? Is anything I'm doing here really abnormal?

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  • How do I resize tables in Visio 2010?

    - by Thomas
    Create a Database Model Diagram Reverse Engineer a database (Database Tab, Reverse Engineer). Once the diagram is created, how do you resize the tables? I've tried: Enable Developer mode, Choose Protection, Choose None. When I do that, I'm given the impression that I should be able to resize a given table but I cannot actually do it. Enable Developer mode, right-click on a table, Choose Show ShapeSheet, Set all Lock values in the Protection section to 0.

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  • Unable to locate a specific shape in Visio

    - by Gnanam
    I'm trying to create (convert) a Visio architecture diagram from an existing image which is available in the format of JPG extension. My question is, in this complete architecture diagram which I'm trying to convert, there is one specific shape/symbol which I couldn't able to locate/find in the Visio stencil. Can somebody help me in locating this shape/symbol either inside Visio stencil or from any external stencils/symbols? NOTE: I'm using Visio Professional 2013.

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  • Weird Excel bar disgram behaviour

    - by Simon
    Hi I have a very simple question. I wanna have a diagram with the following table Apple 30 40 50 Pears 200 300 400 Bananas 10 20 30 The weird thing, when I try to draw a bar diagram the order of the bars change. So Excel draws me first the Bananas, the the pears and finally the apple bar... Is there anyway to tell Excel 2003 that it keeps the order? Thank you very much

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  • How does a private intra network connect to the internet?

    - by user24454
    Yesterday I visited the offices of RailTel - a public company in India that provides communication backbone to the Indian Railways, they had a very sophisticated setup of Optical Fiber cables for data transmission. They said that this is a private network for internal use only. Then when I was in the Exchange Office - the main communication office, a place where they actually use those communication channels. They said that we could connect to the Intranet and as well as the Internet! My question is, that how is this possible? How can privately laid optical fibers connect globally? On google, I picked up the term internet exhange? But this has got me confused further, why would a private network want to go to this exchange? Please explain me in very simple terms, how does this all work? If this is just a connection of wires, then why charge so much for little bandwidth? Thanks.

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