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• Emacs/xterm color annoyance on Linux

  - by tgamblin

  I'm using emacs in a console window both on my local Linux box and on the login node of a remote cluster. I use emacs regularly, and I've got the foreground color set to white in my .emacs file like so: (set-foreground-color "white") (set-background-color "black") However, when I run emacs, the foreground isn't white; it's grey and very hard to read. On my Mac, emacs in a console window with the same settings shows up as proper white. But on both linux boxes, in konsole and xterm, it's grey. In case it matters, I've got TERM set to xterm-color, the desktop is running RHEL 5, and the cluster node is running RHEL 4 (CentOS). Is this some default with how Linux sets up terminal colors? How do I get white to be white? Note: this is with console emacs, not emacs under X. That's emacs -nw if you have DISPLAY set.

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• Clustering SQL Server

  - by user265536

  Can we combine multiple installations of Microsoft SQL Server 2005 or 2008 to act as a single database cluster?

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• Distributed, persistent cache using EHCache

  - by Richard

  I currently have a distributed cache using EHCache via RMI that works just fine. I was wondering if you can include persistence with the caches to create a distributed, persistent cache. Alongside this, if the cache was persistent, would it load from the file store, then bootstrap from the cache cluster? Basically, what I want is: Cache starts Cache loads persistent objects from the file store Cache joins the distruted cluster and bootstraps as normal The usecase behind this is having 2 identical components running on independent machines, distributing the cache to avoid losing data in the event that one of the components fails. The persistence would guard against losing all data on the rare occasion that both components fail. Would moving to another distribution method (such as Terracotta) support this?

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• Optimal Sharing of heavy computation job using Snow and/or multicore

  - by James

  Hi, I have the following problem. First my environment, I have two 24-CPU servers to work with and one big job (resampling a large dataset) to share among them. I've setup multicore and (a socket) Snow cluster on each. As a high-level interface I'm using foreach. What is the optimal sharing of the job? Should I setup a Snow cluster using CPUs from both machines and split the job that way (i.e. use doSNOW for the foreach loop). Or should I use the two servers separately and use multicore on each server (i.e. split the job in two chunks, run them on each server and then stich it back together). Basically what is an easy way to: 1. Keep communication between servers down (since this is probably the slowest bit). 2. Ensure that the random numbers generated in the servers are not highly correlated.

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• Embarrassingly parallel workflow creates too many output files

  - by Hooked

  On a Linux cluster I run many (N > 10^6) independent computations. Each computation takes only a few minutes and the output is a handful of lines. When N was small I was able to store each result in a separate file to be parsed later. With large N however, I find that I am wasting storage space (for the file creation) and simple commands like ls require extra care due to internal limits of bash: -bash: /bin/ls: Argument list too long. Each computation is required to run through a qsub scheduling algorithm so I am unable to create a master program which simply aggregates the output data to a single file. The simple solution of appending to a single fails when two programs finish at the same time and interleave their output. I have no admin access to the cluster, so installing a system-wide database is not an option. How can I collate the output data from embarrassingly parallel computation before it gets unmanageable?

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• Weblogic Apache plugin and session stickiness

  - by h4tech

  If two webserver are configured in between a load balancer and weblogic cluster, will the two Apache server maintain session stickiness.?? Say for e.g. the load balancer forwards the first request to the 1st apache and inturn 1st apache forwards to 1st WL managed instance.Even if the second req from the same user is forwarded by the load balancer to the second apache, will the sec apache be able to forward it to the 1st WLManaged instance which served the first request rather than the sec WLManaged instance which is not aware of the session information at all.What should ideally be the behaviour of weblogic apache plugin??.Catch is i dont want ot enable the session replication @ the wl server cluster..Pls help.

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• Avoid the use of loops (for) with R

  - by albergali

  Hi, I'm working with R and I have a code like this: i<-1 j<-1 for (i in 1:10) for (j in 1:100) if (data[i] == paths[j,1]) cluster[i,4] <- paths[j,2] where : data is a vector with 100 rows and 1 column paths is a matrix with 100 rows and 5 columns cluster is a matrix with 100 rows and 5 columns My question is: how could I avoid the use of "for" loops to iterate through the matrix? I don't know whether apply functions (lapply, tapply...) are useful in this case. This is a problem when j=10000 for example, because execution time is very long. Thank you

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• R: How to get a stack trace from the snow package

  - by Keith

  How can I get a stack trace back from a snow node after an error occurs? I am using the snow package (version 0.3-3) on R 2.10.1 and I'm getting errors when I use parSapply that do not occur when I use sapply. Snow is nice enough to give me the error message but it would be much more useful for me to have the kind of stack trace you can get from traceback(). So far I have tried: options(showWarnCalls = T, showErrorCalls = T) setDefaultClusterOptions(outfile = "/dev/tty") and options(error=traceback) setDefaultClusterOptions(outfile = "/dev/tty") without luck. I'm currently just testing with a local cluster ie: makeSOCKcluster(c("localhost","localhost")) but I will eventually be using an MPI cluster. Thanks.

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• Python - from file to data structure?

  - by Seafoid

  Hi, I have large file comprising ~100,000 lines. Each line corresponds to a cluster and each entry within each line is a reference i.d. for another file (protein structure in this case), e.g. 1hgn 1dju 3nmj 8kfn 9opu 7gfb 4bui I need to read in the file as a list of lists where each line is a sublist, thus preserving the integrity of the cluster, e.g. nested_list = [['1hgn', '1dju', '3nmj', '8kfn'], ['9opu', '7gfb'], ['4bui']] My current code creates a nested list but the entries within each list are a single string and not comma separated. Therefore, I cannot splice the list with indices so easily. Any help greatly appreciated. Thanks, S :-)

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• Ordering by multiple columns in mysql with subquery

  - by Scarface

  Hey guys I have a query that selects data and organizes but not in the correct order. What I want to do is select all the comments for a user in that week and sort it by each topic, then sort the cluster by the latest timestamp of each comment in their respective cluster. My current query selects the right data, but in seemingly random order. Does anyone have any ideas? select * from ( SELECT topic.topic_title, topic.topic_id FROM comments JOIN topic ON topic.topic_id=comments.topic_id WHERE comments.user='$user' AND comments.timestamp>$week order by comments.timestamp desc) derived_table group by topic_id

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• Enumerating combinations in a distributed manner

  - by Reyzooti

  I have a problem where I must analyse 500C5 combinations (255244687600) of something. Distributing it over a 10 node cluster where each cluster processes roughly 10^6 combinations per second means the job will be complete in about 7hours. The problem I have is distributing the 255244687600 combinations over the 10 nodes. I'd like to present each node with 25524468760, however the algorithms I'm using can only produce the combinations sequentially, I'd like to be able to pass the set of elements and a range of combination indicies eg: [0-10^7) or [10^7,2.0 10^7) etc and have the nodes themselves figure out the combinations. The algorithms I'm using at the moment are from the following: http://home.roadrunner.com/~hinnant/combinations.html A logical question I've considered using a master node, that enumerates each of the combinations and sends work to each of the nodes, however the overhead incurred in iterating the combinations from a single node and communicating back and forth work is enormous, and will subsequently lead to the master node becoming the bottleneck. Are there any good combination iterating algorithms geared up for efficient/optimal distributed enumeration?

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• Notify via email if something wrong got happened in the shell script

  - by Nevzz03

  fileexist=0 for i in $( ls /data/read-only/clv/daily/Finished-HADOOP_EXPORT_&processDate#.done); do mv /data/read-only/clv/daily/Finished-HADOOP_EXPORT_&processDate#.done /data/read-only/clv/daily/archieve-wip/ fileexist=1 done --some other script below Above is the shell script I have in which in the for loop, I am moving some files. I want to notify myself via email if something wrong got happened in the moving process, as I am running this script on the Hadoop Cluster, so it might be possible that cluster went down while this was running etc etc. So how can I have better error handling mechanism in this shell script? Any thoughts?

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• aspx page gives viewstate error

  - by Priya10

  Hi, I have a simple aspx page with one grid view. When deployed on server, and accessed through that machine, it works fine. However, when connected through load balancer, we get this error ( when click on any button). The page however refreshes when pressed F5. Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that <machineKey> configuration specifies the same validationKey and validation algorithm. AutoGenerate cannot be used in a cluster. Any idea what is happening here???

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• Non-clustered index in sql server

  - by girish

  can i specify more then one column as Non-cluster index, what will it affect?

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• JMS message received at only one server

  - by BJH

  I'm having a problem with a JEE6 application running in a clustered environment using WebSphere ApplicationServer 8. A search index is used for quick search in the UI (using Lucene), which must be re-indexed after new data arrived in the corresponding DB layer. To achieve this we're sending a JMS message to the application, then the search index will be refreshed. The problem is, that the messages only arrives at one of the cluster members. So only there the search index is up to date. At the other servers it remains outdated. How can I achieve that the search index gets updated at all cluster members? Can I receive the message somehow on all servers? Or is there a better way to do this?

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• How to I change the text location on my google map for map clusters in Fluster2?

  - by user347480

  Hi, I'm using google maps to create a bunch of POI on a map. I'm using the Fluster2 library to cluster the POI together when there are too many in a certain location. This all works fine and I'm very happy but I would like to move where the fluster2 text is written so it matches my custom icon. ie: it has a marker with 5 written over it so that you know there are 5 poi under that cluster. Does anyone know how to change this or set the text to a specific location? Thanks The Net Duck

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• Validation of viewstate MAC failed in Safari

  - by Midhat

  Hi I have a web app using forms authentication. When I perform the following steps Let the login cookie expire Click on a link that requires a logged in user The user is redirected to the login page Click the browser back button The user is redirected to the login page again Log in using a valid username/password I get this exception Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that configuration specifies the same validationKey and validation algorithm. AutoGenerate cannot be used in a cluster. This case appears only in safari (windows and mac). The fundamental difference between safari and other browsers is that when we click the back button in step 4, safari shows the login page again, while the other browsers show the previous page the user was working on. Please help in this regard

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• The Oracle Enterprise Linux Software and Hardware Ecosystem

  - by sergio.leunissen

  It's been nearly four years since we launched the Unbreakable Linux support program and with it the free Oracle Enterprise Linux software. Since then, we've built up an extensive ecosystem of hardware and software partners. Oracle works directly with these vendors to ensure joint customers can run Oracle Enterprise Linux. As Oracle Enterprise Linux is fully--both source and binary--compatible with Red Hat Enterprise Linux (RHEL), there is minimal work involved for software and hardware vendors to test their products with it. We develop our software on Oracle Enterprise Linux and perform full certification testing on Oracle Enterprise Linux as well. Due to the compatibility between Oracle Enterprise Linux and RHEL, Oracle also certifies its software for use on RHEL, without any additional testing. Oracle Enterprise Linux tracks RHEL by publishing freely downloadable installation media on edelivery.oracle.com/linux and updates, bug fixes and security errata on Unbreakable Linux Network (ULN). At the same time, Oracle's Linux kernel team is shaping the future of enterprise Linux distributions by developing technologies and features that matter to customers who deploy Linux in the data center, including file systems, memory management, high performance computing, data integrity and virtualization. All this work is contributed to the Linux and Xen communities. The list below is a sample of the partners who have certified their products with Oracle Enterprise Linux. If you're interested in certifying your software or hardware with Oracle Enterprise Linux, please contact us via [email protected] Chip Manufacturers Intel, Intel Enabled Server Acceleration Alliance AMD Server vendors Cisco Unified Computing System Dawning Dell Egenera Fujitsu HP Huawei IBM NEC Sun/Oracle Storage Systems, Volume Management and File Systems 3Par Compellent EMC VPLEX FalconStor Fusion-io Hitachi Data Systems HP Storage Array Systems Lustre Network Appliance OCFS2 PillarData Symantec Veritas Storage Foundation Networking: Switches, Host Bus Adapters (HBAs), Converged Network Adapters (CNAs), InfiniBand Brocade Emulex Mellanox QLogic Voltaire SOA and Middleware ActiveState ActivePerl, ActivePython Tibco Zend Backup, Recovery & Replication Arkeia Network Backup Suite BakBone NetVault CommVault Simpana 8 EMC Networker, Replication Manager FalconStor Continuous Data Protector HP Data Protector NetApp Snapmanager Quest LiteSpeed Engine Steeleye Data Replication, Disaster Recovery Symantec NetBackup, Veritas Volume Replicator, Symantec Backup Exec Zmanda Amanda Enterprise Data Center Automation BMC CA Unicenter HP Server Automation (formerly Opsware), System Management Homepage Oracle Enterprise Manager Ops Center Quest Vizioncore vFoglight Pro TeamQuest Manager Clustering & High Availability FUJITSU x10sure NEC Express Cluster X Steeleye Lifekeeper Symantec Cluster Server Univa UniCluster Virtualization Platforms and Cloud Providers Amazon EC2 Citrix XenServer Rackspace Cloud VirtualBox VMWare ESX Security Management ArcSight: Enterprise Security Manager, Logger CA Access Control Centrify Suite Ecora Auditor FoxT Manager Likewise: Unix Account Management Lumension Endpoint Management and Security Suite QualysGuard Suite Quest Privilege Manager McAfee Application Control, Change ControlIntegrity Monitor, Integrity Control, PCI Pro Solidcore S3 Symantec Enterprise Security Manager (ESM) Tripwire Trusted Computer Solutions

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• MAAS nodes stuck on "maas-enlisting-node"

  - by CyberJacob

  I am trying to set up an MAAS cluster, but am having some issues adding nodes. The nodes boot up from the TFTP server on the master server, display a login screen (with the hostname "maas-enlisting-node") and stop. I cannot log in with ubuntu/ubuntu or with my SSH keys. The MAAS server is running DHCP and DNS on the network, and the TFTP boot appears to be loading everything without issues (I can screencap if you want) Any ideas what's going wrong? Thanks!

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• Special Activities in the OTN Lounge

  - by Bob Rhubart

  What is the OTN Lounge? It's the place for Oracle OpenWorld and JavaOne attendees to hang out, get off your feet, rest up between sessions, recharge your laptop, tablet, or phone, connect with other community members, pick the brains of subject matter experts and community leaders, enjoy some refreshments (coffee and soft drinks in the morning, beer in the afternoon), and avoid the crowds by watching keynote presentations on a plasma screen. But in addition to general chillaxin' the OTN Lounge also hosts several special activities throughout the week… OTN Lounge Special Activities Sunday Oracle Social Network Developer Challenge Kick-off   (7:00pm - 8:30pm)Want to learn more about Oracle Social Network? Love working with APIs? Enter the Oracle Social Network Developer Challenge and build your dream integration with Oracle's secure, purposeful social network for business. Demonstrate your skills, work with the latest and greatest and compete for $500 in Amazon gift cards. Go to theappslab.com/osnregisterr Read and agree to the terms and rules. Register yourself with your name, corporate email address, and company. Watch your inbox for a confirmation email from Oracle Social Network. Start coding (individual or teams welcome) Show off your work to the judges in the OTN Lounge, Wednesday, 4:00pm - 6:00pm Monday (Lounge hours: 8:00am - 7:00pm) RAC Attack (9:00am - 1:00pm) Learn about Oracle Real Application Clustering (RAC) in this collaborative event. You'll work with experts from the IOUG RAC SIG to get an Oracle Database 11gR2 RAC cluster running inside a virtual machine. For more information: RAC attack at Oracle Open World (Pythian Blog) RAC Attack - Oracle Cluster Database at Home/Events (WikiBooks) Oracle Social Network Developer Challenge Office Hours (4:00pm - 8:00pm)Meet the people behind Oracle Social Network. Tuesday (Lounge hours: 8:00am - 7:00pm) RAC Attack (9:00am - 1:00pm) Oracle Social Network Developer Challenge Office Hours (4:30pm - 8:00pm) Oracle Database / Oracle Fusion Middleware Tweet Meet (4:30pm - 6:00pm) Free as in beer! Oracle Database and Oracle Fusion Middleware tweeters, gather in the OTN Lounge for refreshments and conversation with fellow tweeters and Oracle Database and Middleware experts. Wednesday (Lounge Hours: 8:00am - 6:00pm) RAC Attack (9:00am - 1:00pm) Oracle Social Network Developer Challenge Judging (4:00pm - 6:00pm) ADF Oracle ADF / Oracle Fusion Middleware Meet-up (4:30pm - 5:30pm) Join other Oracle ADF and Oracle Fusion Middleware developers and meet the product managers and engineers behind Oracle ADF, ADF Mobile, and ADF Essentials. Did we mention free beer? Thursday (Lounge Hours: 8:00am - 2:00pm) RAC Attack (9:00am - 1:00pm) The OTN Lounge is located in the Howard St .tent, located by no small coincidence on Howard St. between 3rd and 4th, directly between Moscone North and Moscone South. An Oracle OpenWorld or JavaOne conference badge is required for access to the OTN Lounge.

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• Introducing Oracle VM Server for SPARC

  - by Honglin Su

  As you are watching Oracle's Virtualization Strategy Webcast and exploring the great virtualization offerings of Oracle VM product line, I'd like to introduce Oracle VM Server for SPARC --  highly efficient, enterprise-class virtualization solution for Sun SPARC Enterprise Systems with Chip Multithreading (CMT) technology. Oracle VM Server for SPARC, previously called Sun Logical Domains, leverages the built-in SPARC hypervisor to subdivide supported platforms' resources (CPUs, memory, network, and storage) by creating partitions called logical (or virtual) domains. Each logical domain can run an independent operating system. Oracle VM Server for SPARC provides the flexibility to deploy multiple Oracle Solaris operating systems simultaneously on a single platform. Oracle VM Server also allows you to create up to 128 virtual servers on one system to take advantage of the massive thread scale offered by the CMT architecture. Oracle VM Server for SPARC integrates both the industry-leading CMT capability of the UltraSPARC T1, T2 and T2 Plus processors and the Oracle Solaris operating system. This combination helps to increase flexibility, isolate workload processing, and improve the potential for maximum server utilization. Oracle VM Server for SPARC delivers the following: Leading Price/Performance - The low-overhead architecture provides scalable performance under increasing workloads without additional license cost. This enables you to meet the most aggressive price/performance requirement Advanced RAS - Each logical domain is an entirely independent virtual machine with its own OS. It supports virtual disk mutipathing and failover as well as faster network failover with link-based IP multipathing (IPMP) support. Moreover, it's fully integrated with Solaris FMA (Fault Management Architecture), which enables predictive self healing. CPU Dynamic Resource Management (DRM) - Enable your resource management policy and domain workload to trigger the automatic addition and removal of CPUs. This ability helps you to better align with your IT and business priorities. Enhanced Domain Migrations - Perform domain migrations interactively and non-interactively to bring more flexibility to the management of your virtualized environment. Improve active domain migration performance by compressing memory transfers and taking advantage of cryptographic acceleration hardware. These methods provide faster migration for load balancing, power saving, and planned maintenance. Dynamic Crypto Control - Dynamically add and remove cryptographic units (aka MAU) to and from active domains. Also, migrate active domains that have cryptographic units. Physical-to-virtual (P2V) Conversion - Quickly convert an existing SPARC server running the Oracle Solaris 8, 9 or 10 OS into a virtualized Oracle Solaris 10 image. Use this image to facilitate OS migration into the virtualized environment. Virtual I/O Dynamic Reconfiguration (DR) - Add and remove virtual I/O services and devices without needing to reboot the system. CPU Power Management - Implement power saving by disabling each core on a Sun UltraSPARC T2 or T2 Plus processor that has all of its CPU threads idle. Advanced Network Configuration - Configure the following network features to obtain more flexible network configurations, higher performance, and scalability: Jumbo frames, VLANs, virtual switches for link aggregations, and network interface unit (NIU) hybrid I/O. Official Certification Based On Real-World Testing - Use Oracle VM Server for SPARC with the most sophisticated enterprise workloads under real-world conditions, including Oracle Real Application Clusters (RAC). Affordable, Full-Stack Enterprise Class Support - Obtain worldwide support from Oracle for the entire virtualization environment and workloads together. The support covers hardware, firmware, OS, virtualization, and the software stack. SPARC Server Virtualization Oracle offers a full portfolio of virtualization solutions to address your needs. SPARC is the leading platform to have the hard partitioning capability that provides the physical isolation needed to run independent operating systems. Many customers have already used Oracle Solaris Containers for application isolation. Oracle VM Server for SPARC provides another important feature with OS isolation. This gives you the flexibility to deploy multiple operating systems simultaneously on a single Sun SPARC T-Series server with finer granularity for computing resources.  For SPARC CMT processors, the natural level of granularity is an execution thread, not a time-sliced microsecond of execution resources. Each CPU thread can be treated as an independent virtual processor. The scheduler is naturally built into the CPU for lower overhead and higher performance. Your organizations can couple Oracle Solaris Containers and Oracle VM Server for SPARC with the breakthrough space and energy savings afforded by Sun SPARC Enterprise systems with CMT technology to deliver a more agile, responsive, and low-cost environment. Management with Oracle Enterprise Manager Ops Center The Oracle Enterprise Manager Ops Center Virtualization Management Pack provides full lifecycle management of virtual guests, including Oracle VM Server for SPARC and Oracle Solaris Containers. It helps you streamline operations and reduce downtime. Together, the Virtualization Management Pack and the Ops Center Provisioning and Patch Automation Pack provide an end-to-end management solution for physical and virtual systems through a single web-based console. This solution automates the lifecycle management of physical and virtual systems and is the most effective systems management solution for Oracle's Sun infrastructure. Ease of Deployment with Configuration Assistant The Oracle VM Server for SPARC Configuration Assistant can help you easily create logical domains. After gathering the configuration data, the Configuration Assistant determines the best way to create a deployment to suit your requirements. The Configuration Assistant is available as both a graphical user interface (GUI) and terminal-based tool. Oracle Solaris Cluster HA Support The Oracle Solaris Cluster HA for Oracle VM Server for SPARC data service provides a mechanism for orderly startup and shutdown, fault monitoring and automatic failover of the Oracle VM Server guest domain service. In addition, applications that run on a logical domain, as well as its resources and dependencies can be controlled and managed independently. These are managed as if they were running in a classical Solaris Cluster hardware node. Supported Systems Oracle VM Server for SPARC is supported on all Sun SPARC Enterprise Systems with CMT technology. UltraSPARC T2 Plus Systems ·   Sun SPARC Enterprise T5140 Server ·   Sun SPARC Enterprise T5240 Server ·   Sun SPARC Enterprise T5440 Server ·   Sun Netra T5440 Server ·   Sun Blade T6340 Server Module ·   Sun Netra T6340 Server Module UltraSPARC T2 Systems ·   Sun SPARC Enterprise T5120 Server ·   Sun SPARC Enterprise T5220 Server ·   Sun Netra T5220 Server ·   Sun Blade T6320 Server Module ·   Sun Netra CP3260 ATCA Blade Server Note that UltraSPARC T1 systems are supported on earlier versions of the software.Sun SPARC Enterprise Systems with CMT technology come with the right to use (RTU) of Oracle VM Server, and the software is pre-installed. If you have the systems under warranty or with support, you can download the software and system firmware as well as their updates. Oracle Premier Support for Systems provides fully-integrated support for your server hardware, firmware, OS, and virtualization software. Visit oracle.com/support for information about Oracle's support offerings for Sun systems. For more information about Oracle's virtualization offerings, visit oracle.com/virtualization.

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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• Best of "The Moth" 2010

  - by Daniel Moth

  It is the time again (like in 2004, 2005, 2006, 2007, 2008, 2009) to look back at my blog for the past year and identify areas of interest that seem to be more prominent than others. After doing so, representative posts follow in my top 5 list (in random order). 1. This was the year where I had to move for the first time since 2004 my blog engine (blogger.com –> dasBlog), host provider (zen –> godaddy), web server technology and OS (apache on Linux –> IIS on Windows Server). My goal was not to break any permalinks or the look and feel of this website. A series of posts covered how I achieved that goal, culminating in a tool for others to use if they wanted to do the same: Tool to convert blogger.com content to dasBlog. Going forward I aim to be sharing more small code utilities like that one… 2. At work I am known for being fairly responsive on email, and more importantly never dropping email balls on the floor. This is due to my email processing system, which I shared here: Processing Email in Outlook. I will be sharing more tips with regards to making the best of the Office products. 3. There is no doubt in my mind that this is the year people will remember as the one where Microsoft finally fights back in the mobile space. Even though the new platform means my Windows Mobile book sales will dwindle :-), I am ecstatic about Windows Phone 7 both as a consumer and as a developer. On the release day, to get you started I shared the top 10 Windows Phone 7 developer resources. I will be sharing my tips from my experience in writing code for and consuming this new platform… 4. For my HPC developer friends using Visual Studio, I shared Slides and code for MPI Cluster Debugger and also gave you all the links you need for getting started with Dryad and DryadLINQ from MSR. Expect more from me on cluster development in the coming year… 5. Still in the HPC space, but actually also in the game and even mainstream development, the big disruption and opportunity comes in the form of GPGPU and, on the Microsoft platform, (currently) DirectCompute. Expect more from me on gpgpu development in the coming year… Subscribe via the link on the left to stay tuned for 2011… I wish you a very Happy New Year (with whatever definition of happiness works for you)! Comments about this post welcome at the original blog.

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• Cost justification for buying a 32GB superfast Alienware M18x with a price tag of around £5K ($10K)

  - by tonyrogerson

  When considering buying a laptop that’s going to cost me around £5,000 I really need to justify the purchase from a business perspective; my Lenovo W700 has served me very well for the last 2 years, it’s an extremely good machine and as solid as a rock (and as heavy), alas though it is limited to the 8GB. As SQL Server 2012 approaches and with my interest in working in the Business Intelligence space over the next year or two it is clear I need a powerful machine that I can run a full infrastructure though virtualised. My requirements For High Availability / Disaster Recovery research and demonstration Machine for a domain controller Four machines in a shared disk cluster (SQL Server Clustering active – active etc.) Five  machines in a file share cluster (SQL Server Availability Groups) For Business Intelligence research and demonstration Not entirely sure how many machine I want to run here, but it would be to cover the entire BI stack in an enterprise setting, sharepoint, sql server etc. For Big Data Research I have a fondness for the NoSQL approach to scalability and dealing with large volumes so I need a number of machines to research VoltDB, Hadoop etc. As you can see the requirements for a SQL Server consultant to service their clients well is considerable; will 8GB suffice, alas no, it will no longer do. I’m a very strong believer that in order to do your job well you must expense it, short cuts only cost you time, waiting 5 minutes instead of an hour for something to run not only saves me time but my clients time, I can do things quicker and more importantly I can demonstrate concepts. My W700 with the 8GB of RAM and SSD’s cost me around £3.5K two years ago, to be honest I’ve not got the full use I wanted out of it but the machine has had the power when I’ve needed it, it’s served me and my clients well. Alienware now do a model (the M18x) with 32GB of RAM; yes 32GB in a laptop! Dual drives so I can whack a couple of really good SSD’s in there, a quad core with hyper threading i7 and a decent speed. I can reduce the cost of the memory by getting it from Crucial, so instead of £1.5K for 32GB it will be around £900, I can also cost save on the SSD as well. The beauty about the M18x is that it is USB3.0, SATA 3 and also really importantly has eSATA, running VM’s will never be easier, I can have a removeable SSD with my VM’s on it and can plug it into my home machine or laptop – an ideal world! The initial outlay of £5K is peanuts compared to the benefits I’ll give my clients, I will be able to present real enterprise concepts, I’ll also be able to give training on those real enterprise concepts and with real, albeit virtualised machines.

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• Vodacom Call Center Management on the NetBeans Platform

  - by Geertjan

  If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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