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• Soluciones Oracle para Servicios Sociales: Demo "El Ciudadano"

  - by alvaro.desantiago(at)oracle.com

  Las Soluciones Oracle mejoran la ejecución de los programas sociales de las Administraciones y el resultado obtenido por los ciudadanos. La Solución Oracle para Servicios Sociales permite a las Administraciones Públicas optimizar los resultados de las políticas sociales y maximizar la tasa de participación, através de la implantación de Siebel Case Management y Oracle Policy Automation.Les facilita, asimismo, compartir una visión única del ciudadano, gestionar los continuos cambios de políticas de mejora de los programas sociales y su prestación directa a los interesados.Oracle proporciona la solución de Servicios Sociales, para una variedad de áreas como son Beneficios Sociales, Empleo, Violencia de Género y Protección al Menor.

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• Portal And Content - Content Integration - Best Practices

  - by Stefan Krantz

  Lately we have seen an increase in projects that have failed to either get user friendly content integration or non satisfactory performance. Our intention is to mitigate any knowledge gap that our previous post might have left you with, therefore this post will repeat some recommendation or reference back to old useful post. Moreover this post will help you understand ground up how to design, architect and implement business enabled, responsive and performing portals with complex requirements on business centric information publishing. Design the Information Model The key to successful portal deployments is Information modeling, it's a key task to understand the use case you designing for, therefore I have designed a set of question you need to ask yourself or your customer: Question: Who will own the content, IT or Business? Answer: BusinessQuestion: Who will publish the content, IT or Business? Answer: BusinessQuestion: Will there be multiple publishers? Answer: YesQuestion: Are the publishers computer scientist?Answer: NoQuestion: How often do the information changes, daily, weekly, monthly?Answer: Daily, weekly If your answers to the questions matches at least 2, we strongly recommend you design your content with following principles: Divide your pages in to logical sections, where each section is marked with its purpose Assign capabilities to each section, does it contain text, images, formatting and/or is it static and is populated through other contextual information Select editor/design element type WYSIWYG - Rich Text Plain Text - non-format text Image - Image object Static List - static list of formatted informationDynamic Data List - assembled information from multiple data files through CMIS query The result of such design map could look like following below examples: Based on the outcome of the required elements in the design column 3 from the left you will now simply design a data model in WebCenter Content - Site Studio by creating a Region Definition structure matching your design requirements.For more information on how to create a Region definition see following post: Region Definition Post - note see instruction 7 for details. Each region definition can now be used to instantiate data files, a data file will hold the actual data for each element in the region definition. Another way you can see this is to compare the region definition as an extension to the metadata model in WebCenter Content for each data file item. Design content templates With a solid dependable information model we can now proceed to template creation and page design, in this phase focuses on how to place the content sections from the region definition on the page via a Content Presenter template. Remember by creating content presenter templates you will leverage the latest and most integrated technology WebCenter has to offer. This phase is much easier since the you already have the information model and design wire-frames to base the logic on, however there is still few considerations to pay attention to: Base the template on ADF and make only necessary exceptions to markup when required Leverage ADF design components for Tabs, Accordions and other similar components, this way the design in the content published areas will comply with other design areas based on custom ADF taskflows There is no performance impact when using meta data or region definition based data All data access regardless of type, metadata or xml data it can be accessed via the Content Presenter - Node. See below for applied examples on how to access data Access metadata property from Document - #{node.propertyMap['myProp'].value}myProp in this example can be for instance (dDocName, dDocTitle, xComments or any other available metadata) Access element data from data file xml - #{node.propertyMap['[Region Definition Name]:[Element name]'].asTextHtml}Region Definition Name is the expect region definition that the current data file is instantiatingElement name is the element value you like to grab from the data file I recommend you read following  useful post on content template topic:CMIS queries and template creation - note see instruction 9 for detailsStatic List template rendering For more information on templates:Single Item Content TemplateMulti Item Content TemplateExpression Language Internationalization Considerations When integrating content assets via content presenter you by now probably understand that the content item/data file is wired to the page, what is also pretty common at this stage is that the content item/data file only support one language since its not practical or business friendly to mix that into a complex structure. Therefore you will be left with a very common dilemma that you will have to either build a complete new portal for each locale, which is not an good option! However with little bit of information modeling and clear naming convention this can be addressed. Basically you can simply make sure that all content item/data file are named with a predictable naming convention like "Content1_EN" for the English rendition and "Content1_ES" for the Spanish rendition. This way through simple none complex customizations you will be able to dynamically switch the actual content item/data file just before rendering. By following proposed approach above you not only enable a simple mechanism for internationalized content you also preserve the functionality in the content presenter to support business accessible run-time publishing of information on existing and new pages. I recommend you read following useful post on Internationalization topics:Internationalize with Content Presenter Integrate with Review & Approval processes Today the Review and approval functionality and configuration is based out of WebCenter Content - Criteria Workflows. Criteria Workflows uses the metadata of the checked in document to evaluate if the document is under any review/approval process. So for instance if a Criteria Workflow is configured to force any documents with Version = "2" or "higher" and Content Type is "Instructions", any matching content item version on check in will now enter the workflow before getting released for general access. Few things to consider when configuring Criteria Workflows: Make sure to not trigger on version one for Content Items that are Data Files - if you trigger on version 1 you will not only approve an empty document you will also have a content presenter pointing to a none existing document - since the document will only be available after successful completion of the workflow Approval workflows sometimes requires more complex criteria, the recommendation if that is the case is that the meta data triggering such criteria is automatically populated, this can be achieved through many approaches including Content Profiles Criteria workflows are configured and managed in WebCenter Content Administration Applets where you can configure one or more workflows. When you configured Criteria workflows the Content Presenter will support the editors with the approval process directly inline in the "Contribution mode" of the portal. In addition to approve/reject and details of the task, the content presenter natively support the user to view the current and future version of the change he/she is approving. See below for example: Architectural recommendation To support review&approval processes - minimize the amount of data files per page Each CMIS query can consume significant time depending on the complexity of the query - minimize the amount of CMIS queries per page Use Content Presenter Templates based on ADF - this way you minimize the design considerations and optimize the usage of caching Implement the page in as few Data files as possible - simplifies publishing process, increases performance and simplifies release process Named data file (node) or list of named nodes when integrating to pages increases performance vs. querying for data Named data file (node) or list of named nodes when integrating to pages enables business centric page creation and publishing and reduces the need for IT department interaction Summary Just because one architectural decision solves a business problem it doesn't mean its the right one, when designing portals all architecture has to be in harmony and not impacting each other. For instance the most technical complex solution is not always the best since it will most likely defeat the business accessibility, performance or both, therefore the best approach is to first design for simplicity that even a non-technical user can operate, after that consider the performance impact and final look at the technology challenges these brings and workaround them first with out-of-the-box features, after that design and develop functions to complement the short comings.

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• Oracle Tutor: Create Accessible Content for the Disabled Community

  - by emily.chorba(at)oracle.com

  For many reasons--legal, business, and ethical--Oracle recognizes the need for its applications, and our customers' and partners' products built with our tools, to be usable by the disabled community. The following features of Tutor Author and Publisher software facilitate the creation of accessible HTML content for the disabled community.TablesThe following formatting guidelines will ensure that Tutor documents containing tables will be accessible once they are converted to HTML.• Determine whether a table is a "data table" or whether you are using a table simply for formatting. If it's a data table, you must use a heading for each column, and you should format this heading row as "table heading" style and select Table > Heading Rows Repeat.• For non data tables, it is not necessary to include a heading row.GraphicsTo create accessible graphics, add a caption to the graphic. In Microsoft Office 2000 and greater, right-click on the graphic and select Format Picture > Web (tab) > Alternative Text or select the graphic then Format > Picture > Web (tab) Alternative Text. Enter the appropriate information in the dialog box.When a document containing a graphic with alternative text is converted to HTML by Tutor, the HTML document will contain the appropriate accessibility information.Javascript elementsThe tabbed format and other javascript elements in the HTML version of the Tutor documents may not be accessible to all users. A link to an accessible/printable version of the document is available in the upper right corner of all Tutor documents.Repetitive dataIf repetitive data such as the distribution section and the ownership section are causing accessibility issues with your Tutor documents, you can insert a bookmark in the appropriate location of the document, and, when the document is converted to HTML, the bookmark will be converted to an A NAME reference (also known as an internal link). With this reference, you can create a link in Header.txt that can be prepended to each Tutor document that allows the user to bypass repetitive sections. Tutor and Oracle ApplicationsRegarding accessibility, please check Oracle's website on accessibility http://www.oracle.com/accessibility/ to find out what version of E-Business Suite is certified to work with screen readers. Oracle Tutor 11.5.6A and greater works with screen readers such as JAWS.There is no certification between Oracle Tutor and Oracle Applications because there are no related dependencies. It doesn't matter which version of the Oracle Applications you are running. Therefore, it is possible to use Oracle Tutor with earlier versions of Oracle Applications.Oracle Business Process Converter and Oracle ApplicationsOracle Business Process Converter (OBPC) converts Visio, XPDL, and Tutor models to Oracle Business Process Architect and Oracle Business Process Management. The OBPC is one of a collection of plugins to Oracle JDeveloper. Please see the VPAT as the same considerations apply.Learn MoreFor more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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• Oracle WebCenter potencia los entornos colaborativos en las Aplicaciones de Oracle.

  - by david.gandara(at)oracle.com

  En este informe de la firma de analistas Forrester Research se explica el esfuerzo continuado por parte de Oracle en facilitar y mejorar las posibilidades para que sus distintas soluciones empresariales (ERP, CRM, SCM...) estén capacitadas para facilitar la colaboración entre los distintos usuarios del sistema, y poner a su disposición servicios Web 2.0 como Wiki, Discussions, Internet Messaging, VOIP...

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• Fighting Cancer With Knowledge and Community: Oracle WebCenter at CPAC

  - by Brian Dirking

  There was a great article on CIO Magazine sometime back about how Cancer Treatment Centers of America are improving patient care with technology. And it is comforting to know you are getting state of the art care for you or your loved one when battling cancer. When patients and families take matters into their own hands, they often don't know where to turn to for information. The Canadian Partnership Against Cancer provides a one-stop shop that brings together the best information available in an easy to use website. Beyond finding information, CPAC provides an online community that can help extend knowledge, share experiences, and let people know they are not alone. You can hear more about this implementation from Mike Matthews of Deloitte in our upcoming online event, Transform Your Business by Connecting People, Processes, and Content. Mike is a partner at Deloitte and had first-hand experience in the CPAC implementation of Oracle WebCenter, which provides website publishing, search, and social community tools.

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• Always disable the 8.3 name creation on Windows before installing WebCenter Content or WebLogic Server

  - by Kevin Smith

  You should always disable the 8.3 name creation feature when installing WebCenter Content on a Windows platform. The installs will normally work without it disabled, but you will find the weird 8.3 file and directory names in all the config files. Disabling it can also improve performance. On Windows XP and Windows Server 2003 and above you can do it with this command: fsutil.exe behavior set disable8dot3 1 To make sure it is disabled you can run this command to check: fsutil.exe behavior query disable8dot3 If the 8.3 file name creation is disabled you will see the following output from the command: The registry state of NtfsDisable8dot3NameCreation is 1 (Disable 8dot3 name creation on all volumes). Here is a Microsoft note on how to do this on Windows 2000 and Windows NT. How to Disable the 8.3 Name Creation on NTFS Partitions

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• Short on Time or Money? You Can Still Attend Oracle OpenWorld!

  - by Oracle OpenWorld Blog Team

  You might think you can only attend Oracle OpenWorld if you have 5 days of time, or have lots of money to spend, but that's definitely not the case. If you only have a day, or can only spend a few hours over a couple of days, Oracle OpenWorld can still be yours, and at a great value. The Discover pass will only cost you US$125, and here's what it will get you: Access to Oracle OpenWorld keynotes, with Oracle CEO Larry Ellison presenting on both Sunday, September 30 and Tuesday, October 2 Executive Solution Sessions Scene and Be Heard presentations Oracle Users Forum (Sunday, September 30) and Oracle User Groups Pavilion Exhibition Halls featuring hundreds of exhibitors and demos at Oracle OpenWorld, JavaOne, and MySQL Connect Oracle Technology Network Lounge Oracle Music Festival and It's A Wrap! Conference shuttles And much more! You really don't want to miss all of these opportunities to learn, network, and be part of the experience that is Oracle OpenWorld. So don't delay. Register online or in person for your Discover pass today. And have a great day or week at the conference!

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• REGISTER TODAY: Oracle Linux and Oracle VM Virtual SysAdmin Day- July 15

  - by Zeynep Koch

  Are you just starting on Oracle Linux or do you still feel you are missing some knowledge on how to configure, install or patch your Oracle Linux? If you answered yes, this event for you. This is our second virtual sysadmin day for Oracle Linux and it had been hugely popular in the past. This is a hands-on experience for all those Sysadmins that are looking for a great training without leaving their office or home. You will learn to: Install Oracle Linux using RPM and yum repositories; create storage volumes, prepare block devices, work with filesystems Create and mount Btrfs in Oracle Linux, work with block devices and snapshots Come and join us on July 15, 9am-12pm Pacific Time for an informative and interactive session. See more details and register 

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• Oracle Joins OpenDaylight Project, Plans to Integrate OpenDaylight SDN Capabilities Into Oracle Solaris

  - by CarylTakvorian-Oracle

  Good news for our Telco ISV partners who want to leverage virtualization technologies such as SDN and NFV: We just announced that Solaris 11.2 will integrate OpenDaylight SDN, and that Oracle will join the OpenDaylight project as a Silver member. The integration will allow customers to improve service quality and take advantage of apps-to-disk SLAs through compatibility with a wide range of SDN devices, applications and services. It will also allow them to use a common and open SDN platform with OpenStack to manage Oracle Solaris-based clouds. The OpenDaylight Project is a community-led and industry-supported open source platform to advance SDN and Network Functions Virtualization (NFV).

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• Club Platinum 2010 ??! ~???:???????~

  - by Urakawa

  ?????Platinum Club??????????Platinum Club???ORACLE MASTER Platinum??????????????????????????????????????Platinum Club?????????????Club Platinum?(????????)????5?19??????????!   ??????Oracle Database?????????????????????????? ?????????? ?????????? ?????? ?? ???????????Platinum????????????????????????? ???????????????????3?????????(?????????? ?? ????? ????? ?????????????!)????Oracle?????! DB????????Oracle Database/Exadata ??7???????????3???????!?????????????????????????????? ???????Oracle Database 11g R2?????????ASM????????????(ACFS)???RAC One Node??????????????????????????USB???????????ACFS???????????!????????!????????!?????????????????????   ???????Oracle Exadata??Exadata Smart Flash Cache???Data Loading?????US?Oracle Corporation???????????????????????Smart Flash Cache??????DB?Flash Cache?????Data Loading????????????????????????????????????!??Tips???!?????????????????????????????????????????????????Oracle??????????????????????????!Oracle?????? Inside the Oracle Optimizer Kevin Closson's Oracle Blog   ???????????Oracle Exadata??Exadata Smart Scan???Exadata Hybrid Columnar Compression?????????????????????????????????????????????????????????????????????·?????????????IT?????????????????????????????????????????????????Oracle Database 11g: Real-Time SQL Monitoring?SQL Monitor active report?????????????!?????????   ????????!???????????????!????????????????????Platinum Club????????????????????????????Oracle Exadata??????????????????????????????????????????????????????m(_ _)m?????? Oracle Database 11g R2 ??????(PDF) (Platinum Club????)   ???????ORACLE MASTER??????????ORACLE MASTER?????????????????? ??????? ?????????????????ORACLE MASTER???update????????????Oracle Exadata?????????????!?Oracle Database 11g???????????????ORACLE MASTER Expert????Oracle E-Business Suite???DBA??????????????????????????????????????????Blog????????????????????????????   ????1????????????????????????????????Platinum of the Year????!~???~

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• Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

  - by elaine blog

  The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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• 11???OTN?????????????&???? (10/24 ??)

  - by OTN-J Master

  ???????????????????????????????????????????????????????????????????????????? ???11????????????????????????????????????????????????????????????????????????????????????????????11?????????????????????????????????????????Oracle DBA & Developer Day??14?????????????????????????????????????????????????????????????????????????????????????????????????????????!10??????????? ?10/24???????? Oracle Database Appliance??? 11?6?(?)15:30 ~ 17:00 @ ??????????(??????)??????????????????????????????????·?????Oracle Database Appliance????????????????????????????????????????????????Oracle Database Appliance?????·???????????????·??????????????????????????Oracle Database Appliance????????????????? ?????!?????????????????? 11?7?(?)13:30 ~ 17:10 @  ??????????(??????)????????Oracle Database 11g Release2??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????·????????????????????????????? ???Java?3?????!Java?????? 11?12?(?)14:30 ~ 17:30 @  ??????????(??????)????????????????????????????????????·?????????????Java???????????????????Java???????????????????????????????????????????????????????????????????????? ?????????????????Java?????????????????????????????????????Java????????????????????????????? JPOUG Tech Talk Night #3 “Upgrade, Migrate and Consolidate to Oracle Database 12c(?)” 11?12?(?)19:00 ~20:30 @ ??????????(??·???) ???????? JPOUG??????????????????????????US?Oracle ????? 2?????Oracle Database 12c??????????????????????? ???????Oracle OpenWorld?????????????????????? ???????????Web??????????????????????? ??????????????????????????????????! ????! ???????? ~WebLogic Server???????????~ ]?1?] ???????????????11?13?(?)18:30 ~20:00 @ ?????? ????????????(??)?WebLogic Server ??????????????????Java???????????????Java EE??????WebLogic Server?JVM???????????????????????????????????????????????WebLogic Server???????????????????WebLogic Server?????????????????????????????????????11g(10.3.6)????12c(12.1.2)??????????????????????????????? ??????WebLogic Server???????????!Oracle DBA & Developer Day 2013 11?14?(?) @ ???????????(??·???)Oracle Database?Oracle WebLogic Server?Oracle Coherence?Oracle Solaris??????????????????????????????????????1?????????????????????????? ??????????????????????·????????????????????????????????6???????????????· Oracle Database - ???????·???????????????·????· Oracle Database - ??????·??????????· Oracle Database - ??????????· Oracle Database 12c?????? (Oracle University??)· Oracle Fusion Middleware????????· Oracle Solaris?Oracle Hardware????????? ">????!????????????????????????11?19?(?)14:30 ~ 16:50 @ ??????????(??????)??????????????????????????????????????????????????????????????????????????????????????????????????????? ???? ??????????????????????????????????????????????????????????????????????????????????????????????????????????E??????????????????????????????????????????????????????????? ????~!!?????????????????!~????????????~?presented by ???? 11?20?(?)18:30~20:00 @ ?????????? ???? ???????(??)????·??????????????????????????????????????????????????????????????!???????????????Oracle??????????????????????????????????Oracle Database ?????????????????????????????????????????Database Configuration Assitant??????????????????????????????????????????????? ??Oracle Database????????????????????????????????????????Database??(??·???·??????)???????????????????????!?????! ?????????/???????????? 11?21?(?)10:00 ~ 17:30 @ ??????????(??????)?Oracle Application Testing Suite??Web?????????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Application Testing Suite?????????????????????????????????????????????????????Oracle Exadata ???? ???? 11?21?(?)13:30 ~ 17:30 @ ??????????(??????)11?28?(?)13:30 ~ 17:30 @ ?????? ????????????(??)?????????????????Oracle Exadata X3 Database In-Memory Machine???·????????????????????????????????????????????????????????????????????Oracle Exadata????????????????????????????????????????????????????????????????? ?! Click??????? in ?? ~90?????! Oracle Database 12c??? & Oracle Database ??????? ~11?22?(?)13:30~16:50 @  ???????? 406???????Oracle Database ??????????????????????????·????????????????????????????? Oracle Database12c ?????90?????????! ???????????? ~Oracle Database 12c ??? ??? ~11?27?(?)18:30 ~20:00 @ ?????????????????(???)Oracle ???????SQL????????????????????????????????????SQL?????????????????????Oracle Database 12c?????????????????????????????????????????????????????????Oracle Database 12c???????????????11g?????????????? ???????????35???? ~??????·??????&Oracle Database?????? ~11?29?(?)13:30 ~16:40 @ RCC?????? 7F 704???(??)?35?????????????????? Oracle?????????????·?????? ?Enterprise Manager???????????????Tips ?????????????????!?????????????????!!

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• Catch Oracle Today and Tomorrow at Forrester’s Customer Experience Forum 2012 East

  - by Christie Flanagan

  Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New York City. The theme for this year’s Forum is “Outside In: The Power Of Putting Customers At The Center Of Your Business” and will take a look at important questions surrounding how to transform your company in order to take best advantage of the customer experience revolution: Why is customer experience the greatest untapped source of cost savings and increased revenue today? What is the key to understanding and taking control of your customer experience ecosystem? What are the six essential customer experience disciplines? Which companies have adopted best-in-class customer experience practices? How do customer experience strategies drive differentiating activities and processes at top companies? Which organizations appoint a chief customer officer to lead their customer experience efforts? What is the future of customer experience? How can you design an enterprise wide customer experience? How can you measure the results of your customer experience efforts? As a gold sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forum.  Here are some of the highlights:Oracle Speaking SessionTuesday, June 26, 2:10pm – 2:40pmThe Customer And YOU — Today’s Winners Are Defined By Customer ExperienceAnthony Lye, Senior Vice President of Customer Relationship Management, OracleCome hear Anthony Lye, Senior Vice President of Customer Relationship Management at Oracle, explain how leading companies are investing in customer experience solutions to enrich all interactions between a customer and their company. He will discuss Oracle's vision for transforming your customer engagement, insight, and execution into a connected, personalized, and rewarding experience across all touchpoints and interactions. He will demonstrate how great customer experiences generate real business results by attracting more customers, retaining more customers, and generating more sales while improving operational efficiency.Solution ShowcaseTuesday, June 26th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase11:45am – 1:15pm - Networking Lunch an Dessert in the Solutions Showcase2:40pm – 3:25pm - Afternoon Break in the Solutions Showcase5:30pm – 7:00pm - Networking Reception in the Solutions ShowcaseWednesday, June 27th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase12:20pm -1:20pm - Networking Lunch and Dessert in the Solutions ShowcaseWe hope to see you there! Webcast: Learn How Ancestry.com Delivers Exceptional Online Customer Experience with Oracle WebCenterDate: Thursday, June 28, 2012Time: 10:00 AM PDT/ 1:00 PM EDT Ancestry.com is the world’s largest online family history resource, providing an engaging customer experience to more than 1.7 million members. With a wealth of learning resources and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. Register now to learn how Ancestry.com delivers an exception customer experience using Oracle WebCenter Sites. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle Internet Directory 11.1.1.4 Certified with E-Business Suite

  - by Steven Chan

  Oracle E-Business Suite comes with native user authentication and management capabilities out-of-the-box. If you need more-advanced features, it's also possible to integrate it with Oracle Internet Directory and Oracle Single Sign-On or Oracle Access Manager, which allows you to link the E-Business Suite with third-party tools like Microsoft Active Directory, Windows Kerberos, and CA Netegrity SiteMinder.  For details about third-party integration architectures, see either of these article for EBS 11i and 12:In-Depth: Using Third-Party Identity Managers with E-Business Suite Release 12In-Depth: Using Third-Party Identity Managers with the E-Business Suite Release 11iOracle Internet Directory 11.1.1.4 is now certified with Oracle E-Business Suite Release 11i, 12.0 and 12.1.  OID 11.1.1.4 is part of Oracle Fusion Middleware 11g Release 1 Version 11.1.1.4.0, also known as FMW 11g Patchset 3.  Certified E-Business Suite releases are:EBS Release 11i 11.5.10.2 + ATG RUP 7 and higherEBS Release 12.0.6 and higherEBS Release 12.1.1 and higherOracle Internet Directory 11.1.1.3.0 can be integrated with two single sign-on solutions for EBS environments:With Oracle Single Sign-On Server 10g (10.1.4.3.0) with an existing Oracle E-Business Suite system (Release 11i, 12.0.x or 12.1.1) With Oracle Access Manager 10g (10.1.4.3) with an existing Oracle E-Business Suite system (Release 11i or 12.1.x)

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• Oracle Linux Training Calendar

  - by Antoinette O'Sullivan

  The Oracle Linux System Administrator Curriculum is designed to provide you with the knowledge and skills necessary to effectively administer an Oracle Linux environment. These classes will help you prepare to install, configure, and manage your enterprise Linux environment as well as prepare you for the Oracle Linux Certification. You can take these courses as a: Live-Virtual event: Following the instructor-led classes from your own desk - no travel required. There is an extensive list of events on the schedule to suit different timezones. See full list on http://oracle.com/education/linux. In-Class event: Travel to an education center to take these classes. Below is a sample of in-class events on the schedule: Unix and Linux Essentials: This 3-day class is for those new to the linux operating system. You learn to manage files & directories from the command line, perform remote connections, file transfers & more.  Location  Date  Delivery Language  Nairobi, Kenya  3 December 2012  English  Riyadh, Saudia Arabia  5 January 2013  English  Cape Town, South Africa  9 January 2013  English  Durban, South Africa  9 January 2013  English  Johannesburg, South Africa  9 January 2013  English  Woodmead, South Africa  15 July 2013  English  Denver, United States  23 January 2013  English  Columbia, United States  2 January 2013  English  East Lansing, United States  9 January 2013  English  Roseville, United States  1 April 2013  English  Morrisville, United States  11 February 2013  English  Jakarta, Indonesia  26 December 2012  English  Kuala Lumpur, Malaysia  29 January 2013  English  Auckland, New Zealand  12 December 2012  English  Makati City, Philippines  14 January 2013  English  Singapore  13 February 2013  English  North Sydney, Australia  4 February 2013  English  Brisbane, Australia  29 April 2013  English  Melbourne, Australia  29 January 2013  English Oracle Linux System Administration: This 5 day course covers a broad range of Oracle Linux system administration tasks, from installing the operating system to preparing the system for Oracle Database. The course also provides an extensive hands-on experience for key system administration tasks. You will gain comprehensive skills in installing, configuring, and managing an Oracle Linux system as well as insight into ULN, Ksplice and UEK.  Location  Date  Delivery Language  Brussels, Belgium  26 November 2012  English  Windhof, Luxembourg  17 December 2012  English  Utrecht, Netherlands  11 February 2013  Dutch  Warsaw, Poland  25 February 2013  Polish  Gabarone, Botswana  22 April 2013  English  Nairobi, Kenya  10 December 2012  English  Johannesburg, South Africa  11 March 2013  English  Belmont, CA, United States  11 February 2013  English  Irvine, CA, United States  25 March 2013  English  Roseville, MN, United States  26 November 2013  English  Irving, TX, United States  14 January 2013  English  Jakarta, Indonesia  3 December 2012  English  Singapore  26 November 2012  English  Canberra, Australia  21 January 2013  English  Sydney, Australia  21 January 2013  English  Melbourne, Australia  11 February 2013  English To test your Oracle Linux System Administration skills, take the Oracle Linux 6 Implementation Essentials Certification Exam. For more information on the Oracle Linux Curriculum or to express interest in additional events, go to http://oracle.com/education/linux.

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• EVENT RECAP: Oracle Day & Product Fair - Ft. Lauderdale

  - by cwarticki

  Are you attending any of the Oracle Days and other Events? They are fantastic!  Keep track of the Oracle Events by following @OracleEvents on Twitter.  Also, stay in the know by subscribing to one of the several Oracle Newsletters. Those will also keep you posted of upcoming in-person and webcast events. From the Oracle Events website, simply navigate to your geography and refine your options to locate what interests you. You can also perform keyword searches. Today, I had the opportunity to participate in the Oracle Day & Product Fair in Ft. Lauderdale, Florida  Thanks to those who stopped by to ask your support questions and watched me demo My Oracle Support features and best practices. (Bob Stanoch, Sales Consulting Manager giving the 2nd keynote address on Exadata below) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It was a pleasant surprise to run into my former Oracle colleague Josh Tieso.  Josh (pictured right) is Sr. Oracle DBA at United Healthcare. He used to work for Oracle Support years ago but for the last 6 years at UHC. Josh is a member of the ERP DBA team, working with Exalogic, Oracle ERP R12, & RAC. Along the exhibit/vendor row, I met with Marco Gangano, National Sales Manager at Mythics. It was great getting to meet Marco and I look forward to working with his company with regards to Support Best Practices. In addition, Lissette Paez (left) was representing TAM Training.  TAM Training is an Oracle University, award-winning training partner.  They cover training across the scope of Oracle products with 7 facilities in the U.S.  Lissette and I have done a couple of these Oracle Days before.  It's great to see familiar faces.  A little while ago, I was down in this area to work with Citrix with an onsite session on Support Best Practices.  Pablo Leon and Alberto Gonzalez (right)came to chat with me over at the Support booth.  They wanted to know when I was giving my session.  Unfortunately, not this time guys. I'm on booth duty only. Keep in touch. Many thanks to our sponsors: BIAS, Cloudera, Intel and TekStream Solutions.Come attend one of the many Oracle Days & other events planned for you. -Chris WartickiGlobal Customer Management

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• Week 16: Integrate This - Introducing Oracle Enterprise Manager 11g

  - by sandra.haan

  Spring in New York City is a wonderful time of year, but if you're out walking around in Central Park it means you missed the most exciting thing happening in the city today -Oracle's announcement of the launch of Enterprise Manager 11g at the Guggenheim. You can catch-up on what you missed here and listen in as Judson talks about the partner opportunity with Enterprise Manager 11g: Learn how Oracle Enterprise Manager 11g can help you drive agility and efficiency through its unique, integrated IT management capabilities and check out the Enterprise Manager Knowledge Zone to get engaged with OPN. Learn more and get the full scoop from today's press release. Until the next time, The OPN Communications Team

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• Oracle Outsourced Repair Solution: The “Control Tower” for the Reverse Supply Chain

  - by John Murphy

  By Hannes Sandmeier, Vice President of cMRO and Depot Repair Development Smart businesses are increasing their focus on core competencies and aggressively cutting costs in their supply chains. Outsourcing repairs can enable a business to focus on what they do best and most profitably while delivering top-notch customer service through partners that specialize in reverse logistics and repair. A well managed “virtual service organization” can deliver fast turn times, lower costs and high customer satisfaction. A poorly managed partner network can deliver disaster for your business. Managing a virtual service organization requires accurate, real-time information and collaboration tools that enable smart, informed and immediate corrective action. To meet this need, Oracle has released the Oracle Outsourced Repair Solution to provide the “control tower” for managing outsourced reverse supply chain operations from customer complaint through remediation to partner claim settlement. The new solution provides real-time visibility to return status, location, turn time, discrepancies and partner performance. Additionally, its web portals allow partners and carriers to view assigned work, request parts, enter data, capture time and submit claims. Leveraging the combined power of Oracle E-Business Suite and Oracle E-Business Suite Extensions for Oracle Endeca, the Oracle Outsourced Repair Solution provides a comprehensive set of tools that range from quick online partner registration to partner claim reconciliation, from capturing parts and labor to Oracle Cost Management and Financials integration, and from part requisition to waste and hazmat controls. These tools empower service operations managers to: · Increase customer satisfaction Ensure customers are satisfied by holding partners accountable for the speed and quality of repairs, and taking immediate corrective action when things go wrong · Reduce costs: Remove waste from the repair process using accurate job cost and cost breakdown data · Increase return velocity: Users have the tools to view all orders in flight and immediately know the current location, status, owner and contact point for repairs so as to be able to remove bottlenecks, resolve discrepancies and manage escalations The Oracle Outsourced Repair Solution further demonstrates Oracle’s commitment to helping supply chain professionals and service managers deliver high customer satisfaction at the lowest cost. For more information on the Oracle Outsourced Repair Solution, visit here. 

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• Web-Applikationen entwickeln mit Oracle Application Express

  - by britta.wolf

  Mit Oracle Application Express können schnell und einfach datenbankgestützte Web-Anwendungen erstellt werden. Das Tool wird kostenlos (!) über das Oracle Technology Network (OTN) bereitgestellt und kann für alle Zwecke eingesetzt werden. Wer sich über das relativ umfangreiche APEX-Material auf OTN hinaus informieren möchte, dem empfehle ich wärmstens die deutschsprachige APEX-Community-Seite. Die Webseite wird super gepflegt und bietet Einsteigerinformationen, regelmäßige Neuigkeiten, nützliche Tipps und weiterführende Links, sowie Hinweise zu Community-Treffen oder Web-Sessions. Es besteht derzeit die Möglichkeit, auf die neueste Version, die sogenannte Early Adopter Version (EA Phase2) von APEX 4.0 zuzugreifen: http://tryapexnow.com/ Zuerst müssen Sie sich registrieren. Danach fordern Sie Ihren persönlichen Workspace (Arbeitsbereich) an. Innerhalb weniger Minuten bekommen Sie per Mail die Bestätigung und eine Aufforderung, die Account-Erstellung zu finalisieren. Und dann kann es los gehen...!

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• Oracle Launches Something Cool for CRM

  - by andrea.mulder

  By Esteban Kolsky, CRM Intelligence and Strategy, March 31 Remember CRM? That stuff we used to do before Social CRM? The stuff that most people still do and need to continue to improve? Oracle does. Today they announced three CRM things: Siebel OnDemand release 17 with some clever life sciences complements, additions to the Oracle eBusiness Suite, and the Social Services Suite for Governments (part of a Siebel 8.2 release). I used to cover CRM and Government in a past life and I know that Social Services delivery is very complicated. For additional insights, read here.

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• July 17th Live Webcast with Oracle's Tom Kyte

  - by jgelhaus

  Webcast: Oracle Maximum Availability Architecture Best Practices Date: Tuesday, July 17, 2012 Time: 10 a.m. PT/1 p.m. ET Update Your Knowledge with Oracle Expert Tom Kyte With Oracle’s Maximum Availability Architecture (MAA), organizations can minimize the cost and risk associated with downtime. Oracle’s MAA best practices extend beyond Oracle Database to span a broad range of products, including Oracle Exadata and Oracle Database Appliance. Join Oracle expert Tom Kyte for this interactive Webcast to learn how to: Protect your systems from planned and unplanned downtime Achieve the highest quality of service at the lowest cost Eliminate idle redundancy in the data center Register today and ask Tom your questions around availability best practices.

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• Ovum report: Oracle Database 12c offers new take on multitenancy

  - by Javier Puerta

  Ovum has published a positive research note on Oracle Database 12c. Ovum concludes that Oracle Multitenant will provide significant productivity and resource savings for Oracle customers considering database consolidation, on- or off-premise. The multitenant features of Oracle Database 12c support not only cloud deployment, but also database consolidation. Oracle has purchased electronic distribution rights to this research note and posted it to Oracle.com. The full research note can be downloaded here.  

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• Oracle Fusion Middleware Innovation Award Winners 2012: ADF & Fusion Development

  - by Dana Singleterry

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Fusion Middleware Innovation Awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The awards were presented during Oracle OpenWorld 2012 and following winners are for the category of ADF & Fusion Development. Micros – an OPN Platinum partner – has been working closely with Oracle product management teams in applying industry best practices in the development of their solutions. Their current application suite for the hospitality industry was built on Oracle Forms and the Oracle database running on MS Windows. The next generation of this suite is being developed and released in modules that are now based on Oracle FMW (including ADF) 11g technologies and Oracle Database 11g all running on Oracle Linux. The primary driver was that of modernization and hence the reason Oracle ADF was selected to provide a rich UI for business processes that could be served up through traditional methods or through mobile devices globally. SOA Suite & ADF allowed for loosely-coupled services that could evolve with the needs of the business. Micros's application innovations includes the use of business application portlets that have been published from ADF Faces Task Flows generated using WebCenter portlet libraries  & Oracle Metadata Services (MDS) with multi-layered customizations using Oracle WebCenter Composer. PCS (Marfin Egnatia Bank of Greece) – PCS Wealth Management is a WM Software Solution, which captures and automates the WM business processes allowing Service Providers to allocate enough time and effort into Customer Service and Investment Strategies, under Advisory or Execution-Only Services. The Product is built upon the latest Web Technologies and ensures Best Practices covering all functional expectations, meeting local regulatory requirements and discovering successful opportunities for the WM Customers' Portfolios. The new unified Wealth Management system offers an unparalleled User Interface taking full advantage of the user friendly ADF Faces Components to a great extent, all serving Private Banking purposes. The application offers a true Account Officer Cockpit with shallow navigation, one-click access to informed decisions and a perfect customer service. ADF Grids and Pivots, the Data Visualization Components, as well as the Calendar and Map Components are cleverly used to help the user eliminate the usage of Excel, Outlook and other systems. PCS's application is unique in the way it leverages the ADF Faces data visualization components to create a truly attractive and insightful dashboard for their application. PCS Wealth Management Demo Qualcomm – Qualcomm, a $17B per year company, designs and sells semiconductor products for wireless telecommunications, mobile and computing markets. In addition, Qualcomm companies provide various hardware and software products to facilitate the design, development and deployment of phones and the applications that run on them. Qualcomm’s challenge has been to not only develop and deploy new business system functions to keep pace with customer demand, but also to provide a customer collaboration capability that is sufficiently robust, easy to use, and flexible to meet emerging and future needs. Qualcomm has taken successful steps in building and deploying the customer engagement platform Ieveraging various Oracle technologies including Fusion Middleware (ADF, SOA, OBIEE) and their proven ERP foundation of EBS and 11g databases. The new platform delivers a more unified and “seamless” business solution with a consistent, modern “look and feel” all based on standard business processes which facilitate efficient collaboration with Qualcomm and its customers. The look and feel leverages ADF in innovative ways and includes hover over navigation, custom pagination components, and skinning. Qualcomm has exposed a services layer that provides significant functionality including order-to-ship, quote-to-order, customer on-boarding and contract validation. Qualcomm's creative designs leverage Oracle's SOA Suite to integrate with Oracle EBS and desperate applications to provide a rich user interface through the use use of Oracle ADF Faces Rich Client Components providing a self-service solution to their customers.

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• A new version of Oracle Enterprise Manager Ops Center Doctor (OCDoctor ) Utility released

  - by Anand Akela

  In February,  we posted a blog of Oracle Enterprise Manager Ops Center Doctor aka OCDoctor Utility. This utility assists in various stages of the Ops Center deployment and can be a real life saver. It is updated on a regular basis with additional knowledge (similar to an antivirus subscription) to help you identify and resolve known issues or suggest ways to improve performance.A new version ( Version 4.00 ) of the OCDoctor is now available . This new version adds full support for recently announced Oracle Enterprise Manager Ops Center 12c including prerequisites checks, troubleshoot tests, log collection, tuning and product metadata updates. In addition, it adds several bug fixes and enhancements to OCDoctor Utility.To download OCDoctor for new installations:https://updates.oracle.com/OCDoctor/OCDoctor-latest.zipFor existing installations, simply run:# /var/opt/sun/xvm/OCDoctor/OCDoctor.sh --updateTip : If you have Oracle Enterprise Manager Ops Center12c EC installed, your OCDoctor will automatically update overnight. Join Oracle Launch Webcast : Total Cloud Control for Systems on April 12th at 9 AM PST to learn more about  Oracle Enterprise Manager Ops Center 12c from Oracle Senior Vice President John Fowler, Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executive. Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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• A Guide to Fusion SCM at Oracle OpenWorld 2012

  - by Pam Petropoulos

  Are you attending next week’s Oracle OpenWorld 2012 conference? Then you won’t want to miss the Fusion SCM activities and customer presenters from leading companies like Boeing and Fideltronik. Below you’ll find a day by day guide of the various Fusion SCM sessions, demos and activities during OpenWorld 2012, September 30 – October 4 in San Francisco, CA. Tuesday, October 2 All of the Fusion SCM sessions during OpenWorld will take place in various rooms at Moscone West, a convenience you are sure to appreciate, as will your feet.   The first session at 10:15 – 11:15 am (Moscone West, Room 2006), entitled “Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap”, provides an overview of Fusion Supply Chain Management applications and will discuss Fusion SCM strategy, future roadmap, and highlights of customer examples. The next session at 11:45 am – 12:45 pm (Moscone West, Room 2022), entitled “Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub”, may be the session for you if you’re struggling with achieving consistent, high-quality product data that provides significant business value. This session will discuss how Oracle Fusion Product Hub and Oracle Enterprise Data Quality can help you to achieve this vision. A customer presenter from Fideltronik will share their experiences with Oracle Fusion Product Hub. At the end of the day unwind at the Supply Chain Management customer reception from 6:00 – 8:00 pm at the Roe Lounge, located at 651 Howard Street. Registration is required. Click here for details. Wednesday, October 3 Wednesday is a busy day with three Fusion SCM sessions on the agenda. Start your day at 10:15 am at the “Oracle Fusion Supply Chain Management: Customer Adoption and Experiences” session (Moscone West, Room 2003).  This must see session will showcase customer speakers from The Boeing Company and Fideltronik, each of whom will share their company’s experiences in selecting and implementing Fusion SCM applications. If you’re wondering how Fusion SCM applications can co-exist with your existing Oracle applications, then you’ll want to sit in on the 3:30 pm session entitled “Oracle Fusion Supply Chain Management: Coexistence with Other Oracle Applications” (Moscone West, Room 2003). Stick around until 5:00 pm for the final Fusion SCM session of the day entitled “Responsive Fulfillment with Oracle Fusion Supply Chain Management” (Moscone West, Room 2001).  This session will showcase Oracle Fusion Distributed Order Orchestration and Oracle Fusion Global Order Promising and how they are changing the way companies manage order fulfillment in environments. In addition to discussing the current business challenges, product capabilities, value propositions, industry applicability, and future roadmap this session will also feature a customer presenter from The Boeing Company. Thursday, October 4 If you are a retail customer we highly recommend that you attend the final Fusion SCM session of the week at 12:45 pm, entitled “Multichannel Fulfillment Excellence in the Direct-to-Consumer Market” (Moscone West, Room 2024).  Retailers will learn how they can transform their supply chains to meet the ever-increasing demands of buy anywhere/get anywhere cross-channel requirements with Fusion Distributed Order Orchestration and Oracle Fusion Product Hub. Throughout the week, you’ll also want to visit the Fusion SCM demo pods at the Demogrounds in Moscone West so you can see demos of these Fusion applications. Visit pod W-005 for Fusion Distributed Order Orchestration, W-008 for Fusion Inventory and Cost Management, and W-006 for Fusion Product Hub. Click here for the Demogrounds map. A reminder that you can also pre-register for these sessions to secure your spot. Visit the Schedule Builder to pre-enroll for these sessions. Finally, you'll also want to check out the Fusion SCM FocusOn document which includes additional keynote and general sessions that you may want to attend throughout the week.   We look forward to seeing you in San Francisco next week.

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