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  • Squid + Dans Guardian (simple configuration)

    - by The Digital Ninja
    I just built a new proxy server and compiled the latest versions of squid and dansguardian. We use basic authentication to select what users are allowed outside of our network. It seems squid is working just fine and accepts my username and password and lets me out. But if i connect to dans guardian, it prompts for username and password and then displays a message saying my username is not allowed to access the internet. Its pulling my username for the error message so i know it knows who i am. The part i get confused on is i thought that part was handled all by squid, and squid is working flawlessly. Can someone please double check my config files and tell me if i'm missing something or there is some new option i must set to get this to work. dansguardian.conf # Web Access Denied Reporting (does not affect logging) # # -1 = log, but do not block - Stealth mode # 0 = just say 'Access Denied' # 1 = report why but not what denied phrase # 2 = report fully # 3 = use HTML template file (accessdeniedaddress ignored) - recommended # reportinglevel = 3 # Language dir where languages are stored for internationalisation. # The HTML template within this dir is only used when reportinglevel # is set to 3. When used, DansGuardian will display the HTML file instead of # using the perl cgi script. This option is faster, cleaner # and easier to customise the access denied page. # The language file is used no matter what setting however. # languagedir = '/etc/dansguardian/languages' # language to use from languagedir. language = 'ukenglish' # Logging Settings # # 0 = none 1 = just denied 2 = all text based 3 = all requests loglevel = 3 # Log Exception Hits # Log if an exception (user, ip, URL, phrase) is matched and so # the page gets let through. Can be useful for diagnosing # why a site gets through the filter. on | off logexceptionhits = on # Log File Format # 1 = DansGuardian format 2 = CSV-style format # 3 = Squid Log File Format 4 = Tab delimited logfileformat = 1 # Log file location # # Defines the log directory and filename. #loglocation = '/var/log/dansguardian/access.log' # Network Settings # # the IP that DansGuardian listens on. If left blank DansGuardian will # listen on all IPs. That would include all NICs, loopback, modem, etc. # Normally you would have your firewall protecting this, but if you want # you can limit it to only 1 IP. Yes only one. filterip = # the port that DansGuardian listens to. filterport = 8080 # the ip of the proxy (default is the loopback - i.e. this server) proxyip = 127.0.0.1 # the port DansGuardian connects to proxy on proxyport = 3128 # accessdeniedaddress is the address of your web server to which the cgi # dansguardian reporting script was copied # Do NOT change from the default if you are not using the cgi. # accessdeniedaddress = 'http://YOURSERVER.YOURDOMAIN/cgi-bin/dansguardian.pl' # Non standard delimiter (only used with accessdeniedaddress) # Default is enabled but to go back to the original standard mode dissable it. nonstandarddelimiter = on # Banned image replacement # Images that are banned due to domain/url/etc reasons including those # in the adverts blacklists can be replaced by an image. This will, # for example, hide images from advert sites and remove broken image # icons from banned domains. # 0 = off # 1 = on (default) usecustombannedimage = 1 custombannedimagefile = '/etc/dansguardian/transparent1x1.gif' # Filter groups options # filtergroups sets the number of filter groups. A filter group is a set of content # filtering options you can apply to a group of users. The value must be 1 or more. # DansGuardian will automatically look for dansguardianfN.conf where N is the filter # group. To assign users to groups use the filtergroupslist option. All users default # to filter group 1. You must have some sort of authentication to be able to map users # to a group. The more filter groups the more copies of the lists will be in RAM so # use as few as possible. filtergroups = 1 filtergroupslist = '/etc/dansguardian/filtergroupslist' # Authentication files location bannediplist = '/etc/dansguardian/bannediplist' exceptioniplist = '/etc/dansguardian/exceptioniplist' banneduserlist = '/etc/dansguardian/banneduserlist' exceptionuserlist = '/etc/dansguardian/exceptionuserlist' # Show weighted phrases found # If enabled then the phrases found that made up the total which excedes # the naughtyness limit will be logged and, if the reporting level is # high enough, reported. on | off showweightedfound = on # Weighted phrase mode # There are 3 possible modes of operation: # 0 = off = do not use the weighted phrase feature. # 1 = on, normal = normal weighted phrase operation. # 2 = on, singular = each weighted phrase found only counts once on a page. # weightedphrasemode = 2 # Positive result caching for text URLs # Caches good pages so they don't need to be scanned again # 0 = off (recommended for ISPs with users with disimilar browsing) # 1000 = recommended for most users # 5000 = suggested max upper limit urlcachenumber = # # Age before they are stale and should be ignored in seconds # 0 = never # 900 = recommended = 15 mins urlcacheage = # Smart and Raw phrase content filtering options # Smart is where the multiple spaces and HTML are removed before phrase filtering # Raw is where the raw HTML including meta tags are phrase filtered # CPU usage can be effectively halved by using setting 0 or 1 # 0 = raw only # 1 = smart only # 2 = both (default) phrasefiltermode = 2 # Lower casing options # When a document is scanned the uppercase letters are converted to lower case # in order to compare them with the phrases. However this can break Big5 and # other 16-bit texts. If needed preserve the case. As of version 2.7.0 accented # characters are supported. # 0 = force lower case (default) # 1 = do not change case preservecase = 0 # Hex decoding options # When a document is scanned it can optionally convert %XX to chars. # If you find documents are getting past the phrase filtering due to encoding # then enable. However this can break Big5 and other 16-bit texts. # 0 = disabled (default) # 1 = enabled hexdecodecontent = 0 # Force Quick Search rather than DFA search algorithm # The current DFA implementation is not totally 16-bit character compatible # but is used by default as it handles large phrase lists much faster. # If you wish to use a large number of 16-bit character phrases then # enable this option. # 0 = off (default) # 1 = on (Big5 compatible) forcequicksearch = 0 # Reverse lookups for banned site and URLs. # If set to on, DansGuardian will look up the forward DNS for an IP URL # address and search for both in the banned site and URL lists. This would # prevent a user from simply entering the IP for a banned address. # It will reduce searching speed somewhat so unless you have a local caching # DNS server, leave it off and use the Blanket IP Block option in the # bannedsitelist file instead. reverseaddresslookups = off # Reverse lookups for banned and exception IP lists. # If set to on, DansGuardian will look up the forward DNS for the IP # of the connecting computer. This means you can put in hostnames in # the exceptioniplist and bannediplist. # It will reduce searching speed somewhat so unless you have a local DNS server, # leave it off. reverseclientiplookups = off # Build bannedsitelist and bannedurllist cache files. # This will compare the date stamp of the list file with the date stamp of # the cache file and will recreate as needed. # If a bsl or bul .processed file exists, then that will be used instead. # It will increase process start speed by 300%. On slow computers this will # be significant. Fast computers do not need this option. on | off createlistcachefiles = on # POST protection (web upload and forms) # does not block forms without any file upload, i.e. this is just for # blocking or limiting uploads # measured in kibibytes after MIME encoding and header bumph # use 0 for a complete block # use higher (e.g. 512 = 512Kbytes) for limiting # use -1 for no blocking #maxuploadsize = 512 #maxuploadsize = 0 maxuploadsize = -1 # Max content filter page size # Sometimes web servers label binary files as text which can be very # large which causes a huge drain on memory and cpu resources. # To counter this, you can limit the size of the document to be # filtered and get it to just pass it straight through. # This setting also applies to content regular expression modification. # The size is in Kibibytes - eg 2048 = 2Mb # use 0 for no limit maxcontentfiltersize = # Username identification methods (used in logging) # You can have as many methods as you want and not just one. The first one # will be used then if no username is found, the next will be used. # * proxyauth is for when basic proxy authentication is used (no good for # transparent proxying). # * ntlm is for when the proxy supports the MS NTLM authentication # protocol. (Only works with IE5.5 sp1 and later). **NOT IMPLEMENTED** # * ident is for when the others don't work. It will contact the computer # that the connection came from and try to connect to an identd server # and query it for the user owner of the connection. usernameidmethodproxyauth = on usernameidmethodntlm = off # **NOT IMPLEMENTED** usernameidmethodident = off # Preemptive banning - this means that if you have proxy auth enabled and a user accesses # a site banned by URL for example they will be denied straight away without a request # for their user and pass. This has the effect of requiring the user to visit a clean # site first before it knows who they are and thus maybe an admin user. # This is how DansGuardian has always worked but in some situations it is less than # ideal. So you can optionally disable it. Default is on. # As a side effect disabling this makes AD image replacement work better as the mime # type is know. preemptivebanning = on # Misc settings # if on it adds an X-Forwarded-For: <clientip> to the HTTP request # header. This may help solve some problem sites that need to know the # source ip. on | off forwardedfor = on # if on it uses the X-Forwarded-For: <clientip> to determine the client # IP. This is for when you have squid between the clients and DansGuardian. # Warning - headers are easily spoofed. on | off usexforwardedfor = off # if on it logs some debug info regarding fork()ing and accept()ing which # can usually be ignored. These are logged by syslog. It is safe to leave # it on or off logconnectionhandlingerrors = on # Fork pool options # sets the maximum number of processes to sporn to handle the incomming # connections. Max value usually 250 depending on OS. # On large sites you might want to try 180. maxchildren = 180 # sets the minimum number of processes to sporn to handle the incomming connections. # On large sites you might want to try 32. minchildren = 32 # sets the minimum number of processes to be kept ready to handle connections. # On large sites you might want to try 8. minsparechildren = 8 # sets the minimum number of processes to sporn when it runs out # On large sites you might want to try 10. preforkchildren = 10 # sets the maximum number of processes to have doing nothing. # When this many are spare it will cull some of them. # On large sites you might want to try 64. maxsparechildren = 64 # sets the maximum age of a child process before it croaks it. # This is the number of connections they handle before exiting. # On large sites you might want to try 10000. maxagechildren = 5000 # Process options # (Change these only if you really know what you are doing). # These options allow you to run multiple instances of DansGuardian on a single machine. # Remember to edit the log file path above also if that is your intention. # IPC filename # # Defines IPC server directory and filename used to communicate with the log process. ipcfilename = '/tmp/.dguardianipc' # URL list IPC filename # # Defines URL list IPC server directory and filename used to communicate with the URL # cache process. urlipcfilename = '/tmp/.dguardianurlipc' # PID filename # # Defines process id directory and filename. #pidfilename = '/var/run/dansguardian.pid' # Disable daemoning # If enabled the process will not fork into the background. # It is not usually advantageous to do this. # on|off ( defaults to off ) nodaemon = off # Disable logging process # on|off ( defaults to off ) nologger = off # Daemon runas user and group # This is the user that DansGuardian runs as. Normally the user/group nobody. # Uncomment to use. Defaults to the user set at compile time. # daemonuser = 'nobody' # daemongroup = 'nobody' # Soft restart # When on this disables the forced killing off all processes in the process group. # This is not to be confused with the -g run time option - they are not related. # on|off ( defaults to off ) softrestart = off maxcontentramcachescansize = 2000 maxcontentfilecachescansize = 20000 downloadmanager = '/etc/dansguardian/downloadmanagers/default.conf' authplugin = '/etc/dansguardian/authplugins/proxy-basic.conf' Squid.conf http_port 3128 hierarchy_stoplist cgi-bin ? acl QUERY urlpath_regex cgi-bin \? cache deny QUERY acl apache rep_header Server ^Apache #broken_vary_encoding allow apache access_log /squid/var/logs/access.log squid hosts_file /etc/hosts auth_param basic program /squid/libexec/ncsa_auth /squid/etc/userbasic.auth auth_param basic children 5 auth_param basic realm proxy auth_param basic credentialsttl 2 hours auth_param basic casesensitive off refresh_pattern ^ftp: 1440 20% 10080 refresh_pattern ^gopher: 1440 0% 1440 refresh_pattern . 0 20% 4320 acl NoAuthNec src <HIDDEN FOR SECURITY> acl BrkRm src <HIDDEN FOR SECURITY> acl Dials src <HIDDEN FOR SECURITY> acl Comps src <HIDDEN FOR SECURITY> acl whsws dstdom_regex -i .opensuse.org .novell.com .suse.com mirror.mcs.an1.gov mirrors.kernerl.org www.suse.de suse.mirrors.tds.net mirrros.usc.edu ftp.ale.org suse.cs.utah.edu mirrors.usc.edu mirror.usc.an1.gov linux.nssl.noaa.gov noaa.gov .kernel.org ftp.ale.org ftp.gwdg.de .medibuntu.org mirrors.xmission.com .canonical.com .ubuntu. acl opensites dstdom_regex -i .mbsbooks.com .bowker.com .usps.com .usps.gov .ups.com .fedex.com go.microsoft.com .microsoft.com .apple.com toolbar.msn.com .contacts.msn.com update.services.openoffice.org fms2.pointroll.speedera.net services.wmdrm.windowsmedia.com windowsupdate.com .adobe.com .symantec.com .vitalbook.com vxn1.datawire.net vxn.datawire.net download.lavasoft.de .download.lavasoft.com .lavasoft.com updates.ls-servers.com .canadapost. .myyellow.com minirick symantecliveupdate.com wm.overdrive.com www.overdrive.com productactivation.one.microsoft.com www.update.microsoft.com testdrive.whoson.com www.columbia.k12.mo.us banners.wunderground.com .kofax.com .gotomeeting.com tools.google.com .dl.google.com .cache.googlevideo.com .gpdl.google.com .clients.google.com cache.pack.google.com kh.google.com maps.google.com auth.keyhole.com .contacts.msn.com .hrblock.com .taxcut.com .merchantadvantage.com .jtv.com .malwarebytes.org www.google-analytics.com dcs.support.xerox.com .dhl.com .webtrendslive.com javadl-esd.sun.com javadl-alt.sun.com .excelsior.edu .dhlglobalmail.com .nessus.org .foxitsoftware.com foxit.vo.llnwd.net installshield.com .mindjet.com .mediascouter.com media.us.elsevierhealth.com .xplana.com .govtrack.us sa.tulsacc.edu .omniture.com fpdownload.macromedia.com webservices.amazon.com acl password proxy_auth REQUIRED acl all src all acl manager proto cache_object acl localhost src 127.0.0.1/255.255.255.255 acl to_localhost dst 127.0.0.0/8 acl SSL_ports port 443 563 631 2001 2005 8731 9001 9080 10000 acl Safe_ports port 80 # http acl Safe_ports port 21 # ftp acl Safe_ports port # https, snews 443 563 acl Safe_ports port 70 # gopher acl Safe_ports port 210 # wais acl Safe_ports port # unregistered ports 1936-65535 acl Safe_ports port 280 # http-mgmt acl Safe_ports port 488 # gss-http acl Safe_ports port 10000 acl Safe_ports port 631 acl Safe_ports port 901 # SWAT acl purge method PURGE acl CONNECT method CONNECT acl UTubeUsers proxy_auth "/squid/etc/utubeusers.list" acl RestrictUTube dstdom_regex -i youtube.com acl RestrictFacebook dstdom_regex -i facebook.com acl FacebookUsers proxy_auth "/squid/etc/facebookusers.list" acl BuemerKEC src 10.10.128.0/24 acl MBSsortnet src 10.10.128.0/26 acl MSNExplorer browser -i MSN acl Printers src <HIDDEN FOR SECURITY> acl SpecialFolks src <HIDDEN FOR SECURITY> # streaming download acl fails rep_mime_type ^.*mms.* acl fails rep_mime_type ^.*ms-hdr.* acl fails rep_mime_type ^.*x-fcs.* acl fails rep_mime_type ^.*x-ms-asf.* acl fails2 urlpath_regex dvrplayer mediastream mms:// acl fails2 urlpath_regex \.asf$ \.afx$ \.flv$ \.swf$ acl deny_rep_mime_flashvideo rep_mime_type -i video/flv acl deny_rep_mime_shockwave rep_mime_type -i ^application/x-shockwave-flash$ acl x-type req_mime_type -i ^application/octet-stream$ acl x-type req_mime_type -i application/octet-stream acl x-type req_mime_type -i ^application/x-mplayer2$ acl x-type req_mime_type -i application/x-mplayer2 acl x-type req_mime_type -i ^application/x-oleobject$ acl x-type req_mime_type -i application/x-oleobject acl x-type req_mime_type -i application/x-pncmd acl x-type req_mime_type -i ^video/x-ms-asf$ acl x-type2 rep_mime_type -i ^application/octet-stream$ acl x-type2 rep_mime_type -i application/octet-stream acl x-type2 rep_mime_type -i ^application/x-mplayer2$ acl x-type2 rep_mime_type -i application/x-mplayer2 acl x-type2 rep_mime_type -i ^application/x-oleobject$ acl x-type2 rep_mime_type -i application/x-oleobject acl x-type2 rep_mime_type -i application/x-pncmd acl x-type2 rep_mime_type -i ^video/x-ms-asf$ acl RestrictHulu dstdom_regex -i hulu.com acl broken dstdomain cms.montgomerycollege.edu events.columbiamochamber.com members.columbiamochamber.com public.genexusserver.com acl RestrictVimeo dstdom_regex -i vimeo.com acl http_port port 80 #http_reply_access deny deny_rep_mime_flashvideo #http_reply_access deny deny_rep_mime_shockwave #streaming files #http_access deny fails #http_reply_access deny fails #http_access deny fails2 #http_reply_access deny fails2 #http_access deny x-type #http_reply_access deny x-type #http_access deny x-type2 #http_reply_access deny x-type2 follow_x_forwarded_for allow localhost acl_uses_indirect_client on log_uses_indirect_client on http_access allow manager localhost http_access deny manager http_access allow purge localhost http_access deny purge http_access allow SpecialFolks http_access deny CONNECT !SSL_ports http_access allow whsws http_access allow opensites http_access deny BuemerKEC !MBSsortnet http_access deny BrkRm RestrictUTube RestrictFacebook RestrictVimeo http_access allow RestrictUTube UTubeUsers http_access deny RestrictUTube http_access allow RestrictFacebook FacebookUsers http_access deny RestrictFacebook http_access deny RestrictHulu http_access allow NoAuthNec http_access allow BrkRm http_access allow FacebookUsers RestrictVimeo http_access deny RestrictVimeo http_access allow Comps http_access allow Dials http_access allow Printers http_access allow password http_access deny !Safe_ports http_access deny SSL_ports !CONNECT http_access allow http_port http_access deny all http_reply_access allow all icp_access allow all access_log /squid/var/logs/access.log squid visible_hostname proxy.site.com forwarded_for off coredump_dir /squid/cache/ #header_access Accept-Encoding deny broken #acl snmppublic snmp_community mysecretcommunity #snmp_port 3401 #snmp_access allow snmppublic all cache_mem 3 GB #acl snmppublic snmp_community mbssquid #snmp_port 3401 #snmp_access allow snmppublic all

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  • Big Data – Buzz Words: What is MapReduce – Day 7 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned what is Hadoop. In this article we will take a quick look at one of the four most important buzz words which goes around Big Data – MapReduce. What is MapReduce? MapReduce was designed by Google as a programming model for processing large data sets with a parallel, distributed algorithm on a cluster. Though, MapReduce was originally Google proprietary technology, it has been quite a generalized term in the recent time. MapReduce comprises a Map() and Reduce() procedures. Procedure Map() performance filtering and sorting operation on data where as procedure Reduce() performs a summary operation of the data. This model is based on modified concepts of the map and reduce functions commonly available in functional programing. The library where procedure Map() and Reduce() belongs is written in many different languages. The most popular free implementation of MapReduce is Apache Hadoop which we will explore tomorrow. Advantages of MapReduce Procedures The MapReduce Framework usually contains distributed servers and it runs various tasks in parallel to each other. There are various components which manages the communications between various nodes of the data and provides the high availability and fault tolerance. Programs written in MapReduce functional styles are automatically parallelized and executed on commodity machines. The MapReduce Framework takes care of the details of partitioning the data and executing the processes on distributed server on run time. During this process if there is any disaster the framework provides high availability and other available modes take care of the responsibility of the failed node. As you can clearly see more this entire MapReduce Frameworks provides much more than just Map() and Reduce() procedures; it provides scalability and fault tolerance as well. A typical implementation of the MapReduce Framework processes many petabytes of data and thousands of the processing machines. How do MapReduce Framework Works? A typical MapReduce Framework contains petabytes of the data and thousands of the nodes. Here is the basic explanation of the MapReduce Procedures which uses this massive commodity of the servers. Map() Procedure There is always a master node in this infrastructure which takes an input. Right after taking input master node divides it into smaller sub-inputs or sub-problems. These sub-problems are distributed to worker nodes. A worker node later processes them and does necessary analysis. Once the worker node completes the process with this sub-problem it returns it back to master node. Reduce() Procedure All the worker nodes return the answer to the sub-problem assigned to them to master node. The master node collects the answer and once again aggregate that in the form of the answer to the original big problem which was assigned master node. The MapReduce Framework does the above Map () and Reduce () procedure in the parallel and independent to each other. All the Map() procedures can run parallel to each other and once each worker node had completed their task they can send it back to master code to compile it with a single answer. This particular procedure can be very effective when it is implemented on a very large amount of data (Big Data). The MapReduce Framework has five different steps: Preparing Map() Input Executing User Provided Map() Code Shuffle Map Output to Reduce Processor Executing User Provided Reduce Code Producing the Final Output Here is the Dataflow of MapReduce Framework: Input Reader Map Function Partition Function Compare Function Reduce Function Output Writer In a future blog post of this 31 day series we will explore various components of MapReduce in Detail. MapReduce in a Single Statement MapReduce is equivalent to SELECT and GROUP BY of a relational database for a very large database. Tomorrow In tomorrow’s blog post we will discuss Buzz Word – HDFS. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Session Update from IASA 2010

    - by [email protected]
    Below: Tom Kristensen, senior vice president at Marsh US Consumer, and Roger Soppe, CLU, LUTCF, senior director of insurance strategy, Oracle Insurance. Tom and Roger participated in a panel discussion on policy administration systems this week at IASA 2010. This week was the 82nd Annual IASA Educational Conference & Business Show held in Grapevine, Texas. While attending the conference, I had the pleasure of serving as a panelist in one of many of the outstanding sessions conducted this year. The session - entitled "Achieving Business Agility and Promoting Growth with a Modern Policy Administration System" - included industry experts Steve Forte from OneShield, Mike Sciole of IFG Companies, and Tom Kristensen, senior vice president at Marsh US Consumer. The session was conducted as a panel discussion and focused on how insurers can leverage best practices to mitigate risk while enabling rapid product innovation through a modern policy administration system. The panelists offered insight into business and technical challenges for both Life & Annuity and Property & Casualty carriers. The session had three primary learning objectives: Identifying how replacing a legacy system with a more modern policy administration solution can deliver agility and growth Identifying how processes and system should be re-engineered or replaced in order to improve speed-to-market and product support Uncovering how to leverage best practices to mitigate risk during a migration to a new platform Tom Kristensen, who is an industry veteran with over 20 years of experience, was able was able to offer a unique perspective as a business process outsourcer (BPO). Marsh US Consumer is currently implementing both the Oracle Insurance Policy Administration solution and the Oracle Revenue Management and Billing platform while at the same time implementing a new BPO customer. Tom offered insight on the need to replace their aging systems and Marsh's ability to drive new products and processes with a modern solution. As a best practice, their current project has empowered their business users to play a major role in both the requirements gathering and configuration phases. Tom stated that working with a modern solution has also enabled his organization to use a more agile implementation methodology and get hands-on experience with the software earlier in the project. He also indicated that Marsh was encouraged by how quickly it will be able to implement new products, which is another major advantage of a modern rules-based system. One of the more interesting issues was raised by an audience member who asked, "With all the vendor solutions available in North American and across Europe, what is going to make some of them more successful than others and help ensure their long term success?" Panelist Mike Sciole, IFG Companies suggested that carriers do their due diligence and follow a structured evaluation process focusing on vendors who demonstrate they have the "cash to invest in long term R&D" and evaluate audited annual statements for verification. Other panelists suggested that the vendor space will continue to evolve and those with a strong strategy focused on the insurance industry and a solid roadmap will likely separate themselves from the rest. The session concluded with the panelists offering advice about not being afraid to evaluate new modern systems. While migrating to a new platform can be challenging and is typically only undertaken every 15+ years by carriers, the ability to rapidly deploy and manage new products, create consistent processes to better service customers, and the ability to manage their business more effectively, transparently and securely are well worth the effort. Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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  • List of available whitepapers as at 04 May 2010

    - by Anthony Shorten
    The following table lists the whitepapers available, from My Oracle Support, for any Oracle Utilities Application Framework based product: KB Id Document Title Contents 559880.1 ConfigLab Design Guidelines Whitepaper outlining how to design and implement a ConfigLab solution. 560367.1 Technical Best Practices for Oracle Utilities Application Framework Based Products Whitepaper summarizing common technical best practices used by partners, implementation teams and customers.  560382.1 Performance Troubleshooting Guideline Series A set of whitepapers on tracking performance at each tier in the framework. The individual whitepapers are as follows: Concepts - General Concepts and Performance Troublehooting processes Client Troubleshooting - General troubleshooting of the browser client with common issues and resolutions. Network Troubleshooting - General troubleshooting of the network with common issues and resolutions. Web Application Server Troubleshooting - General troubleshooting of the Web Application Server with common issues and resolutions. Server Troubleshooting - General troubleshooting of the Operating system with common issues and resolutions. Database Troubleshooting - General troubleshooting of the database with common issues and resolutions. Batch Troubleshooting - General troubleshooting of the background processing component of the product with common issues and resolutions. 560401.1 Software Configuration Management Series  A set of whitepapers on how to manage customization (code and data) using the tools provided with the framework. The individual whitepapers are as follows: Concepts - General concepts and introduction. Environment Management - Principles and techniques for creating and managing environments. Version Management - Integration of Version control and version management of configuration items.  Release Management - Packaging configuration items into a release.  Distribution - Distribution and installation of  releases across environments  Change Management - Generic change management processes for product implementations. Status Accounting -Status reporting techniques using product facilities.  Defect Management -Generic defect management processes for product implementations. Implementing Single Fixes - Discussion on the single fix architecture and how to use it in an implementation. Implementing Service Packs - Discussion on the service packs and how to use them in an implementation. Implementing Upgrades - Discussion on the the upgrade process and common techniques for minimizing the impact of upgrades. 773473.1 Oracle Utilities Application Framework Security Overview Whitepaper summarizing the security facilities in the framework. Updated for OUAF 4.0.1 774783.1 LDAP Integration for Oracle Utilities Application Framework based products Whitepaper summarizing how to integrate an external LDAP based security repository with the framework.  789060.1 Oracle Utilities Application Framework Integration Overview Whitepaper summarizing all the various common integration techniques used with the product (with case studies). 799912.1 Single Sign On Integration for Oracle Utilities Application Framework based products Whitepaper outlining a generic process for integrating an SSO product with the framework. 807068.1 Oracle Utilities Application Framework Architecture Guidelines This whitepaper outlines the different variations of architecture that can be considered. Each variation will include advice on configuration and other considerations. 836362.1 Batch Best Practices for Oracle Utilities Application Framework based products This whitepaper oulines the common and best practices implemented by sites all over the world. Updated for OUAF 4.0.1 856854.1 Technical Best Practices V1 Addendum  Addendum to Technical Best Practices for Oracle Utilities Application Framework Based Products containing only V1.x specific advice. 942074.1 XAI Best Practices This whitepaper outlines the common integration tasks and best practices for the Web Services Integration provided by the Oracle Utilities Application Framework. Updated for OUAF 4.0.1 970785.1 Oracle Identity Manager Integration Overview This whitepaper outlines the principals of the prebuilt intergration between Oracle Utilities Application Framework Based Products and Orade Identity Manager used to provision user and user group secuity information 1068958.1 Production Environment Configuration Guidelines (New!) Whitepaper outlining common production level settings for the products

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  • Evaluating Solutions to Manage Product Compliance? Don’t Wait Much Longer

    - by Evelyn Neumayr
    By Kerrie Foy, Director PLM Product Marketing, Oracle Depending on severity, product compliance issues can cause various problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS), a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment, was originally adopted by the European Union in 2003 for implementation in 2006 and has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey. In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014. Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives. Additional regulations are expected from organizations such as the Food and Drug Administration in the US and similar organizations elsewhere. Meeting compliance requirements and also successfully investing in eco-friendly designs can be a major challenge. It may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes.  Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming.  However, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and thrive by implementing systematic approaches to product compliance that are more than functional bandages, they are revenue-generating engines. Consider working with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase.  Agile PG&C is a comprehensive solution that makes product compliance per corporate initiatives and regulations more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, gain rapid visibility into non-compliance issues, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise-wide systematic approach to product compliance is a competitive investment. From the start, Agile PG&C enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738.

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  • Cutting Edge versus Just Average? Your SOA, Got BPM? by Mala Ramakrishnan

    - by JuergenKress
    Service Oriented Architecture (SOA) has completely transformed IT from the time it was introduced well over a decade ago. Organizations have been re-plumbing their infrastructure for reusability, efficiency and gain and succeeding with it. Best practices have emerged and people and technology have matured. We have got better at delivering on a stable platform on mission critical applications and services. Yet, there is this one secret that sets some SOA customers apart from the others. These companies grow and revolutionize their business and not just transform their IT infrastructure. The differences seem subtle for an untrained eye examining these organizations externally. And from within the company, it’s a bit like an ant sitting on an elephant, hard to differentiate between the IT trunk and business tail. What is it that some organizations do differently that makes them succeed beyond SOA? These organizations pull in business people more and more to weigh into their IT decisions. They wrench understanding process over services. They don’t settle easily when bridging business metrics and IT performance. They anguish over business requirements not translating seamlessly and quickly into IT. IT is not just an enabler but a pillar that revolutionizes their business. Okay, I’ll give it to you. These organizations layer Business Process Management (BPM) on top of their SOA. Think about lifeblood business processes in your own organizations. If you are Fedex, this would be shipping and handling. If you are Stanford Hospital, this would be patient case-management: from on-boarding through discharge and follow-up care. If you are Wells Fargo, this would be loan origination. Now think about how your SOA ties into your business process. Can you decouple your business processes from your SOA so that the two can transform and change independent of each other? Can you forecast success metrics for your business process, make the changes across the board and then look back over different periods of time to see if you are on track? Are your critical business processes entrenched in the minds of few experts in your organization or does everyone from the receptionist to your enterprise architect to your CEO understand what they can do to revolutionize it? Business Process Management is a superset of SOA. It is the process of getting your business to articulate business value and metrics and have it implemented in IT without any loss in translation. It is the act of extracting the business process from the minds of experts and IT applications in your organization and valuing them as assets for performance and gain. BPM is stepping outside your SOA and moving your organization to the next level of innovation. Oracle is accelerating BPM across industries with the latest launch. Join us to understand how BPM can give your organization a cutting edge over your SOA. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • WebCenter Customer Spotlight: Texas Industries, Inc.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. TXI is based in Dallas and employs around 2,000 employees. The customer had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. TXI implemented a centralized solution leveraging Oracle WebCenter Imaging, a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and Oracle WebCenter Forms Recognition to send  the invoices through to Oracle Financials for approvals and processing.  TXI significantly lowered resource needs for payable processing,  increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average. Company OverviewTexas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. With operating subsidiaries in six states, TXI is the largest producer of cement in Texas and a major producer in California. TXI is a major supplier of stone, sand, gravel, and expanded shale and clay products, and one of the largest producers of bagged cement and concrete  products in the Southwest. Business ChallengesTXI had the challenge of decentralized and manual processes for entering 180,000 vendor invoices annually.  Invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. Their business objectives were: Increase the efficiency of core business processes, such as invoice processing, to support the organization’s desire to maintain its role as the Southwest’s leader in delivering high-quality, low-cost products to the construction industry Meet the audit and regulatory requirements for achieving Sarbanes-Oxley (SOX) compliance Streamline entry of 180,000 invoices annually to accelerate processing, reduce errors, cut invoice storage and routing costs, and increase visibility into payables liabilities Solution DeployedTXI replaced a resource-intensive, paper-based, decentralized process for invoice entry with a centralized solution leveraging Oracle WebCenter Imaging 11g. They worked with the Oracle Partner Keste LLC to develop a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and then uses Oracle WebCenter Forms Recognition and the Oracle WebCenter Imaging workflow to send the invoices through to Oracle Financials for approvals and processing. Business Results Significantly lowered resource needs for payable processing through centralization and improved efficiency  Enabled the company to process invoices faster and pay bills earlier, allowing it to take advantage of additional vendor discounts Tracked to increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average Achieved a 25% reduction in paper invoice storage costs now that invoices are captured digitally, and enabled a 50% reduction in shipping costs, as the company no longer has to send paper invoices between headquarters and production facilities for approvals “Entering and manually processing more than 180,000 vendor invoices annually was time and labor intensive. With Oracle Imaging and Process Management, we have automated and centralized invoice entry and processing at our corporate office, improving productivity by 80% and reducing invoice processing cycle times by 84%—a very important efficiency gain.” Terry Marshall, Vice President of Information Services, Texas Industries, Inc. Additional Information TXI Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle WebCenter Forms Recognition

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  • Industry perspectives on managing content

    - by aahluwalia
    Earlier this week I was noodling over a topic for my first blog post. My intention for this blog is to bring a practitioner's perspective on ECM to the community; to share and collaborate on best practices and approaches that address today's business problems. Reviewing my past 14 years of experience with web technologies, I wondered what topic would serve as a good "conversation starter". During this time, I received a call from a friend who was seeking insights on how content management applies to specific industries. She approached me because she vaguely remembered that I had worked in the Health Insurance industry in the recent past. She wanted me to tell her about the specific business needs of this industry. She was in for quite a surprise as she found out that I had spent the better part of a decade managing content within the Health Insurance industry and I discovered a great topic for my first blog post! I offer some insights from Health Insurance and invite my fellow practitioners to share their insights from other industries. What does content management mean to these industries? What can solution providers be aware of when offering solutions to these industries? The United States health care system relies heavily on private health insurance, which is the primary source of coverage for approximately 58% Americans. In the late 19th century, "accident insurance" began to be available, which operated much like modern disability insurance. In the late 20th century, traditional disability insurance evolved into modern health insurance programs. The first thing a solution provider must be aware of about the Health Insurance industry is that it tends to be transaction intensive. They are the ones who manage and administer our health plans and process our claims when we visit our health care providers. It helps to keep in mind that they are in the business of delivering health insurance and not technology. You may find the mindset conservative in comparison to the IT industry, however, the Health Insurance industry has benefited and will continue to benefit from the efficiency that technology brings to traditionally paper-driven processes. We are all aware of the impact that Healthcare reform bill has had a significant impact on the Health Insurance industry. They are under a great deal of pressure to explore ways to reduce their administrative costs and increase operational efficiency. Overall, administrative costs of health insurance include the insurer's cost to administer the health plan, the costs borne by employers, health-care providers, governments and individual consumers. Inefficiencies plague health insurance, owing largely to the absence of standardized processes across the industry. To achieve this, industry leaders have come together to establish standards and invest in initiatives to help their healthcare provider partners transition to the next generation of healthcare technology. The move to online services and paperless explanation of benefits are some manifestations of technological advancements in health insurance. Several companies have adopted Toyota's LEAN methodology or Six Sigma principles to improve quality, reduce waste and excessive costs, thereby increasing the value of their plan offerings. A growing number of health insurance companies have transformed their business systems in the past decade alone and adopted some form of content management to reduce the costs involved in administering health plans. The key strategy has been to convert paper documents and forms into electronic formats, automate the content development process and securely distribute content to various audiences via diverse marketing channels, including web and mobile. Enterprise content management solutions can enable document capture of claim forms, manage digital assets, integrate with Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, build Business Process Management (BPM) processes, define retention and disposition instructions to comply with state and federal regulations and allow eBusiness and Marketing departments to develop and deliver web content to multiple websites, mobile devices and portals. Content can be shared securely within and outside the organization using Information Rights Management.  At the end of the day, solution providers who can translate strategic goals into solutions that maximize process automation, increase ease of use and minimize IT overhead are likely to be successful in today's health insurance environment.

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  • Unlocking High Performance with Policy Administration Replacement

    - by helen.pitts(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ansi-language:EN-CA; mso-fareast-language:EN-CA;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ansi-language:EN-CA; mso-fareast-language:EN-CA;} It is clear the insurance industry is undergoing significant changes as it consolidates and prepares for growth. The increasing focus on customer centricity, enhanced and speedier product development capabilities, and compliance with regulatory changes has forced companies to rethink well-entrenched policy administration processes. In previous Oracle Insurance blogs I’ve highlighted industry research pointing to policy administration replacement as a top IT priority for carriers. It is predicted that by 2013, the global IT spend on policy administration alone is likely to be almost 22 percentage of the total insurance IT spend. To achieve growth, insurers are adopting new pricing models, enhancing distribution reach, and quickly launching new products and services—all of which depend on agile and effective policy administration processes and technologies. Next month speakers from Oracle Insurance and Capgemini Financial Services will discuss how insurers can competitively drive high performance through policy administration replacement during a free, one-hour webcast hosted by LOMA. Roger Soppe, Oracle senior director, Insurance Strategy, together with Capgemini’s Lars Ernsting, leader, Life & Pensions COE, and Scott Mampre, vice president, Insurance, will be the speakers. Specifically, they’ll be highlighting: How replacing a legacy policy administration system with a modern, flexible platform optimizes IT and operations costs, creates consistent processes and eliminates resource redundancies How selecting the right partner with the best blend of technology, operational, and consulting capabilities, is an important pre-requisite to unlock high performance from policy administration transformation to achieve product, operational, and cost leadership  The value of outsourcing closed block operations We look forward to your participation on Thursday, July 14, 11:00 a.m. ET. Please register now. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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  • WebCenter Customer Spotlight: Textron Inc.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Textron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. The implementation enables Textron’s subsidiaries to adjust more quickly to customer demands,  reduced Website management cost & time to update content on a Website while allowing to integrate its Website updates more closely with social media and mobile platforms. Company OverviewTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Business ChallengesWith numerous subsidiaries and more than 50 public Websites, Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Solution DeployedTextron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. Specifically, Textron: Used Oracle WebCenter Sites to integrate Web experience management capabilities for all Textron brands, including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen Developed Website templates to enable marketing and communications professionals to easily make updates to their Websites, without having to work with IT Reduced Website management costs, as it costs more for IT to coordinate Website updates as opposed to marketing and communications Enabled IT to concentrate on other activities to enhance overall operations for Textron, such as project workflows Acquired a platform that enables marketing teams to integrate their Websites with social media and mobile platforms, allowing subsidiaries to make updates and contact customers anytime and everywhere—including through tablets and smartphones Reduced the time it takes to update content on a Website, including press releases, by enabling communications professionals to make updates directly Developed more appealing visual designs for Websites to help enhance customer purchase Business ResultsThe implementation enabled Textron’s subsidiaries to adjust more quickly to customer demands and Textron’s IT staff to concentrate on other processes, such as writing code and developing new workflows, enabling them to enhance company processes. In addition, Textron can use Oracle WebCenter Sites to integrate its Website updates more closely with social media and mobile platforms, enabling marketing and communications teams to make updates anytime and everywhere. The initiative has enabled Textron to save money by freeing IT up to work on more important tasks, instituting new e-commerce and mobile initiatives to better engage customers, and by ensuring efficient Website management processes to quickly adjust to customer demands.  “We considered a number of products, but chose Oracle WebCenter Sites because it provides the best user interface. We reviewed customer references and analyst reports, and Oracle WebCenter Sites was consistently at the top of the list,” Brad Hof, Manager, Advanced Business Solutions and Web Communications, Textron Inc. Additional Information Tectron Inc. Customer Snapshot Oracle WebCenter Sites

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  • Wisdom Lies in Collaborative Power and Intelligence

    - by kellsey.ruppel
    By Alakh Verma, Director, Platform Technology Solutions   In my recent blog posts, I shared insights on Predictive Analytics (Will Predictive Analytics at 'Speed of Thoughts' Help Businesses?), Real Time Decisions (How critical are Real Time decisions in business today?) and their significance in our lives in general and in businesses today. In the current business paradigm shift- with evolutionary social business, it is paramount that businesses look for wisdom in collaborative power and intelligence and equip their employees with the tools to engage with one another. There is an old time saying that 5 sticks tied together are stronger and unable to break as opposed to an individual stick. We have recently witnessed the power of ordinary people uniting together and fought collaboratively using Facebook and Twitter to topple down dictators in Tunisia, Egypt and Libya—and are threatening absolute rule in Syria. And an India one man’s (Anna Hazare) campaign against corruption went viral, bringing thousands to the streets in support. As anyone who has worked in a sizeable organization knows, there is no guarantee that the organization as a whole will perform efficiently and achieve its goals, even if each employee is individually efficient and every team has a high level of productivity. To achieve enterprise productivity, it is necessary not only for individuals and groups to “do things right” by working productively but also for the enterprise as a whole to “do the right things” - form the right teams, make the right decisions, allocate resources correctly, and effectively coordinate activities across the entire organization. Most organizations fall short of the optimal level of enterprise productivity because of one or more of these reasons, all at a great cost to the business.  They are disconnected from themselves with various parts of the organization unintentionally working at cross-purposes with each other.  Information that exists is not getting shared or reused.  Human talent is not being applied where it is most needed.  The same problems are being solved repeatedly by multiple groups. Intelligent collaboration through automated business processes has the ability to alter the course of any important business activity, with a potentially dramatic impact on the financial performance of the business. Whether it is a simple email exchange, a physical or virtual meeting, a task force, or a large-scale project, the activity is inherently collaborative.  In fact, collaboration can be defined as the work that takes place among people when a business process is not pre-determining how the work should take place. Collaboration is many things: information sharing, brainstorming, problem solving, best practice negotiation, innovation, coordination of activity, alignment of purpose, and so forth.  Collaboration is the “white space” between the business processes; it is the glue that holds an organization together, and the lubricant that allows the machinery to keep running.  Real time search and collaborative capabilities of the right people with the right content supported by defined processes will provide unparallel wisdom in the organization in the most competitive business environment today. Interestingly, technologies such as Oracle WebCenter offer these capabilities in our Web based business transactions and compliment in the overall collaborative intelligence and power to truly transform organizations to social businesses. Looking to learn more about engaging your employees to collaborate together and providing a complete user experience for your customers? You won't want to miss our webcast today! Drive Online Engagement with Intuitive Portals and Websites

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  • Taking HRMS to the Cloud to Simplify Human Resources Management

    - by HCM-Oracle
    By Anke Mogannam With human capital management (HCM) a top-of-mind issue for executives in every industry, human resources (HR) organizations are poised to have their day in the sun—proving not just their administrative worth but their strategic value as well.  To make good on that promise, however, HR must modernize. Indeed, if HR is to act as an agent of change—providing the swift reallocation of employees  and the rapid absorption of employee data required for enterprises to shift course on a dime—it must first deal with the disruptive change at its own front door. And increasingly, that means choosing the right technology and human resources management system (HRMS) for managing the entire employee lifecycle. Unfortunately, for most organizations, this task has proved easier said than done. This is because while much has been written about advances in HRMS technology, until recently, most of those advances took the form of disparate on-premises solutions designed to serve very specific purposes. Although this may have resulted in key competencies in certain areas, it also meant that processes for core HR functions like payroll and benefits were being carried out in separate systems from those used for talent management, workforce optimization, training, and so on. With no integration—and no single system of record—processes were disconnected, ease of use was impeded, user experience was diminished, and vital data was left untapped.  Today, however, that scenario has begun to change, and end-to-end cloud-based HCM solutions have moved from wished-for innovations to real-life solutions. Why, then, have HR organizations been so slow in adopting them? The answer—it would seem—is, “It’s complicated.” So complicated, in fact, that 45 percent of the respondents to PwC’s “Annual HR Technology Survey” (for 2013) reported having no formal HR software roadmap, and 40 percent stated that they “did not know” whether their organizations would be increasing their use of cloud or software as a service (SaaS) for HR.  Clearly, HR organizations need help sorting through the morass of HR software options confronting them. But just as clearly, there’s an enormous opportunity awaiting those that do. The trick will come in charting a course that allows HR to leverage existing technology while investing in the cloud-based solutions that will deliver the end-to-end processes, easy-to-understand analytics, and superior adaptability required to simplify—and add value to—every aspect of employee management. The Opportunity therefore is to cut costs, drive Innovation, and increase engagement by moving to cloud-based HCM.  Then you will benefit from one Interface, leverage many access points, and  gain at-a-glance insight across your entire workforce. With many legacy on-premises HR systems not being efficient anymore and cloud-based, integrated systems that span the range of HR functions finally reaching maturity, the time is ripe for moving core HR to the cloud. Indeed, for the first time ever there are more HRMS replacement initiatives than HRMS upgrade initiatives under way, and the majority of them involve moving to the cloud per Cedar Crestone’s 2013-2014 HRMS survey. To learn how you can launch your own cloud HCM initiative and begin using HR to power the enterprise, visit Oracle HRMS in the Cloud and Oracle’s new customer 2 cloud program. Anke Mogannam brings more than 16 years of marketing and human capital management experience in the technology industries to her role at Oracle where she is part of the Human Capital Management applications marketing team. In that role, Anke drives content marketing, messaging, go-to-market activities, integrated marketing campaigns, and field enablement. Prior to joining Oracle, Anke held several roles in communications, marketing, HCM product strategy and product management at PeopleSoft, SAP, Workday and Saba. Follow her on Twitter @amogannam

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  • Learn Many Languages

    - by Jeff Foster
    My previous blog, Deliberate Practice, discussed the need for developers to “sharpen their pencil” continually, by setting aside time to learn how to tackle problems in different ways. However, the Sapir-Whorf hypothesis, a contested and somewhat-controversial concept from language theory, seems to hold reasonably true when applied to programming languages. It states that: “The structure of a language affects the ways in which its speakers conceptualize their world.” If you’re constrained by a single programming language, the one that dominates your day job, then you only have the tools of that language at your disposal to think about and solve a problem. For example, if you’ve only ever worked with Java, you would never think of passing a function to a method. A good developer needs to learn many languages. You may never deploy them in production, you may never ship code with them, but by learning a new language, you’ll have new ideas that will transfer to your current “day-job” language. With the abundant choices in programming languages, how does one choose which to learn? Alan Perlis sums it up best. “A language that doesn‘t affect the way you think about programming is not worth knowing“ With that in mind, here’s a selection of languages that I think are worth learning and that have certainly changed the way I think about tackling programming problems. Clojure Clojure is a Lisp-based language running on the Java Virtual Machine. The unique property of Lisp is homoiconicity, which means that a Lisp program is a Lisp data structure, and vice-versa. Since we can treat Lisp programs as Lisp data structures, we can write our code generation in the same style as our code. This gives Lisp a uniquely powerful macro system, and makes it ideal for implementing domain specific languages. Clojure also makes software transactional memory a first-class citizen, giving us a new approach to concurrency and dealing with the problems of shared state. Haskell Haskell is a strongly typed, functional programming language. Haskell’s type system is far richer than C# or Java, and allows us to push more of our application logic to compile-time safety. If it compiles, it usually works! Haskell is also a lazy language – we can work with infinite data structures. For example, in a board game we can generate the complete game tree, even if there are billions of possibilities, because the values are computed only as they are needed. Erlang Erlang is a functional language with a strong emphasis on reliability. Erlang’s approach to concurrency uses message passing instead of shared variables, with strong support from both the language itself and the virtual machine. Processes are extremely lightweight, and garbage collection doesn’t require all processes to be paused at the same time, making it feasible for a single program to use millions of processes at once, all without the mental overhead of managing shared state. The Benefits of Multilingualism By studying new languages, even if you won’t ever get the chance to use them in production, you will find yourself open to new ideas and ways of coding in your main language. For example, studying Haskell has taught me that you can do so much more with types and has changed my programming style in C#. A type represents some state a program should have, and a type should not be able to represent an invalid state. I often find myself refactoring methods like this… void SomeMethod(bool doThis, bool doThat) { if (!(doThis ^ doThat)) throw new ArgumentException(“At least one arg should be true”); if (doThis) DoThis(); if (doThat) DoThat(); } …into a type-based solution, like this: enum Action { DoThis, DoThat, Both }; void SomeMethod(Action action) { if (action == Action.DoThis || action == Action.Both) DoThis(); if (action == Action.DoThat || action == Action.Both) DoThat(); } At this point, I’ve removed the runtime exception in favor of a compile-time check. This is a trivial example, but is just one of many ideas that I’ve taken from one language and implemented in another.

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  • Should I expose IObservable<T> on my interfaces?

    - by Alex
    My colleague and I have dispute. We are writing a .NET application that processes massive amounts of data. It receives data elements, groups subsets of them into blocks according to some criterion and processes those blocks. Let's say we have data items of type Foo arriving some source (from the network, for example) one by one. We wish to gather subsets of related objects of type Foo, construct an object of type Bar from each such subset and process objects of type Bar. One of us suggested the following design. Its main theme is exposing IObservable objects directly from the interfaces of our components. // ********* Interfaces ********** interface IFooSource { // this is the event-stream of objects of type Foo IObservable<Foo> FooArrivals { get; } } interface IBarSource { // this is the event-stream of objects of type Bar IObservable<Bar> BarArrivals { get; } } / ********* Implementations ********* class FooSource : IFooSource { // Here we put logic that receives Foo objects from the network and publishes them to the FooArrivals event stream. } class FooSubsetsToBarConverter : IBarSource { IFooSource fooSource; IObservable<Bar> BarArrivals { get { // Do some fancy Rx operators on fooSource.FooArrivals, like Buffer, Window, Join and others and return IObservable<Bar> } } } // this class will subscribe to the bar source and do processing class BarsProcessor { BarsProcessor(IBarSource barSource); void Subscribe(); } // ******************* Main ************************ class Program { public static void Main(string[] args) { var fooSource = FooSourceFactory.Create(); var barsProcessor = BarsProcessorFactory.Create(fooSource) // this will create FooSubsetToBarConverter and BarsProcessor barsProcessor.Subscribe(); fooSource.Run(); // this enters a loop of listening for Foo objects from the network and notifying about their arrival. } } The other suggested another design that its main theme is using our own publisher/subscriber interfaces and using Rx inside the implementations only when needed. //********** interfaces ********* interface IPublisher<T> { void Subscribe(ISubscriber<T> subscriber); } interface ISubscriber<T> { Action<T> Callback { get; } } //********** implementations ********* class FooSource : IPublisher<Foo> { public void Subscribe(ISubscriber<Foo> subscriber) { /* ... */ } // here we put logic that receives Foo objects from some source (the network?) publishes them to the registered subscribers } class FooSubsetsToBarConverter : ISubscriber<Foo>, IPublisher<Bar> { void Callback(Foo foo) { // here we put logic that aggregates Foo objects and publishes Bars when we have received a subset of Foos that match our criteria // maybe we use Rx here internally. } public void Subscribe(ISubscriber<Bar> subscriber) { /* ... */ } } class BarsProcessor : ISubscriber<Bar> { void Callback(Bar bar) { // here we put code that processes Bar objects } } //********** program ********* class Program { public static void Main(string[] args) { var fooSource = fooSourceFactory.Create(); var barsProcessor = barsProcessorFactory.Create(fooSource) // this will create BarsProcessor and perform all the necessary subscriptions fooSource.Run(); // this enters a loop of listening for Foo objects from the network and notifying about their arrival. } } Which one do you think is better? Exposing IObservable and making our components create new event streams from Rx operators, or defining our own publisher/subscriber interfaces and using Rx internally if needed? Here are some things to consider about the designs: In the first design the consumer of our interfaces has the whole power of Rx at his/her fingertips and can perform any Rx operators. One of us claims this is an advantage and the other claims that this is a drawback. The second design allows us to use any publisher/subscriber architecture under the hood. The first design ties us to Rx. If we wish to use the power of Rx, it requires more work in the second design because we need to translate the custom publisher/subscriber implementation to Rx and back. It requires writing glue code for every class that wishes to do some event processing.

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  • Software Center seems to freeze system when installing, syslog has "blocked for more than 120 seconds" errors

    - by nbm
    12.04 (precise) 64-bit Kernel Linux 3.2.0-39 3.6GB memory Intel Core 2 Duo CPU @ 2.40GHz x2 WUBI-installed Ubuntu running on a MacBook Pro 7.1 with OSX running Vista via Boot Camp (hey, I like lots of OS's m'kay?) When installing from Ubuntu software center my system very frequently freezes. This has happened 4 of the last 5 installs. Most recently I was installing the Google Earth .deb from Google's website: clicking the .deb file automatically opens Software Center (otherwise I would have used Synaptic, as I've grown to expect Software Center to freeze my system and I'm rather tired of it.) By "freeze" I mean nothing works: no dash, no launcher, no mouse movement, no alt-tab, can't open terminal (keyboard does not work). Software center does show the "installing" icon but after that it greys out and I can't click anything. REISUB has no effect but a cold power-down and restart is possible. Occasionally, after 5-10 minutes, I'll be able to move the mouse / use the keyboard and run a launcher command or two, although other open apps (Chrome and Software Center) will still be greyed-out/frozen. (I've never waited longer than that - if still unresponsive after 15 minutes I just power down and restart.) Most recently, which is why I am finally posting a question, I waited about 15 minutes and was finally able to open System Monitor while this was going on. Processes tells me that System Monitor is using about 20% of CPU, and nothing else is using much (zeros mostly). In fact I didn't even see Software Center listed? However at this point the system finally partially unfroze, the installation completed, and while I wasn't about to close Software Center I was able to do a system shutdown and fresh restart and I went and took a look at the syslog. In /var/log/syslog I see a lot of ":blocked for more than 120 seconds" messages. Similar to ubuntu hang out with this message :blocked for more than 120 seconds Which has not been answered, and I'm not running a virtual machine. My full syslog with stack traces looks very, very similar to this: Why do tasks on Amazon Xen instance block for over 120 seconds causing server to hang? Note that that question was solved, but that's because the problem was being caused by Amazon and Amazon fixed the bug. I'm not running anything Amazon-related. My syslog does look very similar, however. My question is also similar to this: Troubleshooting server hang But the referenced "duplicate" in that question is about how to kill processes/restart when the system freezes. I know how to kill processes and restart. I want to figure out what is causing the problem so I can try to fix it. I realize that I could just use Synaptic instead of Ubuntu Software Center, but I'd like to try to solve the problem if possible. I'm thinking I should perhaps submit a bug report, but I wanted to first see if anyone else was having any similar problems, and if so what you all did to fix it. I see a number of questions about Software Center freezing and others, including those I linked, about the "blocked for more than 120 seconds" log error, but I didn't see any question that links the two. I did save a copy of the syslog report if anyone wants to see it, but as mentioned it's quite similar to the one posted in the Amazon-related question...and I didn't want to take up even more space unnecessarily as, my apologies - this question has already become extremely verbose!

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  • How to force two process to run on the same CPU?

    - by kovan
    Context: I'm programming a software system that consists of multiple processes. It is programmed in C++ under Linux. and they communicate among them using Linux shared memory. Usually, in software development, is in the final stage when the performance optimization is made. Here I came to a big problem. The software has high performance requirements, but in machines with 4 or 8 CPU cores (usually with more than one CPU), it was only able to use 3 cores, thus wasting 25% of the CPU power in the first ones, and more than 60% in the second ones. After many research, and having discarded mutex and lock contention, I found out that the time was being wasted on shmdt/shmat calls (detach and attach to shared memory segments). After some more research, I found out that these CPUs, which usually are AMD Opteron and Intel Xeon, use a memory system called NUMA, which basically means that each processor has its fast, "local memory", and accessing memory from other CPUs is expensive. After doing some tests, the problem seems to be that the software is designed so that, basically, any process can pass shared memory segments to any other process, and to any thread in them. This seems to kill performance, as process are constantly accessing memory from other processes. Question: Now, the question is, is there any way to force pairs of processes to execute in the same CPU?. I don't mean to force them to execute always in the same processor, as I don't care in which one they are executed, altough that would do the job. Ideally, there would be a way to tell the kernel: If you schedule this process in one processor, you must also schedule this "brother" process (which is the process with which it communicates through shared memory) in that same processor, so that performance is not penalized.

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  • when long polling, Why are my other requests taking so long?

    - by Pascal
    The client makes 2 concurrent requests. (1 which takes 60 seconds - long polling) and another which is NOT long polling - supposed to return right away. It does return right away when I'm not doing long polling. But as soon as I start doing long polling with the other thread, the other one takes forever to execute. Firebug shows that the request is waiting for 10-50 seconds. On the server, I profiled ALL requests from the moment the php script starts to the time it goes back to the client, and it shows that each one only took 300ms or less. This problem started about the same time I started doing long polling (with the other XHR requests). I'm using jquery for both requests. The server shows that it is under very light load. CPU and memory less then 2%. 8 processes running out of a pool of 15. (it doesn't seem to deviate much from that number 8, even when I run more ajax requests). I guess each process can run multiple ajax threads concurrently. I made sure to EXIT from all processes as soon as their done executing. I don't see how the process pool has run out, if there are still 7 unused processes listed under prstat -J. Also, the problem happens somewhat intermittently. Firefox should be able to handle 2 concurrent ajax requests. i dont get what the problem is.

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  • Key Navigation Not Working With SL3 Treeview

    - by Chris
    I have a treeview in SL3 that is bound to a hierarchical list. Something has changed with regards to being able to navigate through the list using the up and down arrow keys. At one point, during the development of this application, I could start at the root process in the tree view, press the Enter key, and the root process would expand, showing all children processes. Some of the child processes are parent nodes for other processes. So, that functionality would work fine. Then, if I would navigate to a child node that is a parent, and press Enter, that node would expand. From that point, if I would navigate to a child node of the parent node, and then press the Up arrow key, it should select whatever item is directly above it, in this case, the corresponding parent node, but won't. It's like you can't navigate, using the UP Arrow key, to a child's parent, if you have selected the child. You can navigate down, just not UP, if the next item above it is a folder/parent node. I have no clue as to how this happened, as this functionality used to work fine, and now it doesn't. Any help would be appreciated. Thanks! Chris

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  • Jquery validations on form with no fields

    - by jcovert
    I have a table (in a form) populated with radio buttons (with a button for each value in a collection). If the collection is empty, nothing shows up in the table (which is fine). (I'm using Struts2) My trouble comes when validating that the user has selected one of these radio buttons when the submit button is clicked. I'm using JQUERY validations, and it works quite well UNLESS there are no radio buttons to select (collection is empty). $('#startProcessForm').validate({ rules: { selectedProcess: { required: true } }, messages: { selectedProcess: "Please select a process to start." } }); If the list IS empty, then there are no fields (radio button or otherwise) named "selectedProcess". So my question is this: How can I make "selectedProcess" exist AND fail the 'required:true' validation if there's nothing in the collection? I was thinking I could create an empty tag of the same name (selectedProcess) if the collection is empty? Here's what I'd guess would work but doesn't seem to: <s:if test="processes != null && !processes.isEmpty()"> <s:iterator value="processes" status="processesStatus"> <tr> <td><s:radio name="selectedProcess" list="{name}"></s:radio></td> </tr> </s:iterator> </s:if> <s:else> <tr> <td><a name="selectedProcess"></a></td> </tr> </s:else> Thanks!

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  • Finding latency issues (stalls) in embedded Linux systems

    - by camh
    I have an embedded Linux system running on an Atmel AT91SAM9260EK board on which I have two processes running at real-time priority. A manager process periodically "pings" a worker process using POSIX message queues to check the health of the worker process. Usually the round-trip ping takes about 1ms, but very occasionally it takes much longer - about 800ms. There are no other processes that run at a higher priority. It appears the stall may be related to logging (syslog). If I stop logging the problem seems to go away. However it makes no difference if the log file is on JFFS2 or NFS. No other processes are writing to the "disk" - just syslog. What tools are available to me to help me track down why these stalls are occurring? I am aware of latencytop and will be using that. Are there some other tools that may be more useful? Some details: Kernel version: 2.6.32.8 libc (syslog functions): uClibc 0.9.30.1 syslog: busybox 1.15.2

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  • Visual Studio: How to attach a debugger dynamically to a specific process

    - by Jeff Cyr
    I am building an internal dev tool to manage different processes commonly used in our development environment. The tool show the list the monitored processes, indicate their running state and allow to start or stop each process. I'd like to add the functionality of attaching a debugger to a monitored process from my tool instead of going in 'Debug-Attach to process' in visual studio and finding the process. My goal is to have something like Debugger.Launch() that would show a list of the available visual studio. I can't use Debugger.Launch() because it lauches the debugger on the process that make the call. I would need something like Debugger.Launch(processId). Does anyone know how to acheive this functionality? A solution could be to implement a command in each monitored process to call Debugger.Launch() when the command is received from the monitoring tool, but I would prefer something that does not require to modify the code of the monitored processes. Side question: When using Debugger.Launch(), instances of Visual Studio that already have a debugger attached are not listed. Visual Studio is not limited to one attached debugger, you can attach on multiple process when using 'Debug - Attach to process'. Anyone know how to bypass this limitation when using Debugger.Launch() or an alternative?

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  • Perl Parallel::ForkManager wait_all_children() takes excessively long time

    - by zhang18
    I have a script that uses Parallel::ForkManager. However, the wait_all_children() process takes incredibly long time even after all child-processes are completed. The way I know is by printing out some timestamps (see below). Does anyone have any idea what might be causing this (I have 16 CPU cores on my machine)? my $pm = Parallel::ForkManager->new(16) for my $i (1..16) { $pm->start($i) and next; ... do something within the child-process ... print (scalar localtime), " Process $i completed.\n"; $pm->finish(); } print (scalar localtime), " Waiting for some child process to finish.\n"; $pm->wait_all_children(); print (scalar localtime), " All processes finished.\n"; Clearly, I'll get the Waiting for some child process to finish message first, with a timestamp of, say, 7:08:35. Then I'll get a list of Process i completed messages, with the last one at 7:10:30. However, I do not receive the message All Processes finished until 7:16:33(!). Why is that 6-minute delay between 7:10:30 and 7:16:33? Thx!

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  • Does Java 6 open a default port for JMX remote connections?

    - by Bob Cross
    My specific question has to do with JMX as used in JDK 1.6: if I am running a Java process using JRE 1.6 with com.sun.management.jmxremote in the command line, does Java pick a default port for remote JMX connections? Backstory: I am currently trying to develop a procedure to give to a customer that will enable them to connect to one of our processes via JMX from a remote machine. The goal is to facillitate their remote debugging of a situation occurring on a real-time display console. Because of their service level agreement, they are strongly motivated to capture as much data as possible and, if the situation looks too complicated to fix quickly, to restart the display console and allow it to reconnect to the server-side. I am aware the I could run jconsole on JDK 1.6 processes and jvisualvm on post-JDK 1.6.7 processes given physical access to the console. However, because of the operational requirements and people problems involved, we are strongly motivated to grab the data that we need remotely and get them up and running again. EDIT: I am aware of the command line port property com.sun.management.jmxremote.port=portNum The question that I am trying to answer is, if you do not set that property at the command line, does Java pick another port for remote monitoring? If so, how could you determine what it might be?

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  • Mmap and structure

    - by blid..pl
    I'm working some code including communication between processes, using semaphores. I made structure like this: typedef struct container { sem_t resource, mutex; int counter; } container; and use in that way (in main app and the same in subordinate processes) container *memory; shm_unlink("MYSHM"); //just in case fd = shm_open("MYSHM", O_RDWR|O_CREAT|O_EXCL, 0); if(fd == -1) { printf("Error"); exit(EXIT_FAILURE); } memory = mmap(NULL, sizeof(container), PROT_READ|PROT_WRITE, MAP_SHARED, fd, 0); ftruncate(fd, sizeof(container)); Everything is fine when I use one of the sem_ functions, but when I try to do something like memory->counter = 5; It doesn't work. Probably I got something wrong with pointers, but I tried almost everything and nothing seems to work. Maybe there's a better way to share variables, structures etc between processes ? Unfortunately I'm not allowed to use boost or something similiar, the code is for educational purposes and I'm intentend to keep as simple as it's possible.

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  • Swimlane Diagram Softwares with Expand/Collapse Features

    - by louis xie
    I've been searching real hard for a software which can fulfill my needs, but to no avail. I have a swimlane diagram which is extremely huge, and almost impossible to model using Visio or any traditional swimlane software. I would need to model both the operational process, as well as the interactions within an application and between different applications. Therefore, without wasting additional effort modelling these separately, I am looking for a solution which I can combine both views together. That is, possibly one which I can expand/collapse/group/ungroup processes/subprocesses together. Take a typical credit card process for instance, a hypothetical description of the swimlane could be as such: Customer submits application form to the bank Bank Officer A receives the application form and validates that it was correctly filled Bank Officer A submits application form to Bank Officer B for processing. Bank Officer B checks credit quality of the customer through Application X. Application X submits query to Application Y to retrieve Credit Report. Application X retrieves credit report and submits to Application Z for computation of credit scores Bank Officer B validates that customer is credit worthy, and submits application to Bank Officer C for processing. The above is an over-simplified credit card request process, and a purely hypothetical one. What I'm trying to drive at is, each of the above processes have sub-processes, and I want to be able to switch between a "detailed" view and "aggregated" view. If possible, add in time dependency of the different tasks, as well. I haven't been able to find one such software which could do this.

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