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  • Recommendation on remote access setup for accessing customer systems

    - by gregmac
    I'm looking for a product recommendation (open or commercial) that will allow remote access to customer sites for tech support purposes. We need to be able to gain access to help troubleshoot problems on servers. Currently end up using anything from RDP on public IP, to various VPNs that clients happen to have, to webex-type sessions that require lots of interaction from both sides to get things working. This often means a problem that could take 10 minutes to solve takes an extra 30+ minutes messing around trying to get a connection up. There are multiple customer sites, which should NOT have access to each other. At each site, there is anywhere from 1 to 8 servers (Windows 2003 or 2008) that need to be accessed. Support connection to machines even if they're behind a firewall/router with no public IP Be able to selectively allow/deny access from customer site. Customer site should not be able to connect outbound to anywhere else (our systems, or other customer sites) Support multiple users from our end If not a VPN connection (where RDP could be used over top), should support: Remote desktop access, including copy/paste File transfers Preferably would have some way to list all remote systems, showing online/offline. Anyone have any suggestions?

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  • What router hardware or software should be used when multiple public IPs are routed into the same LAN?

    - by lcbrevard
    I am looking for recommendations to replace a set of consumer grade (Linksys, Netgear, Belkin) routers with something that can handle more traffic while routing more than one static public IP into the same LAN address space. We have a block of static public IPs, 5 usable, with Comcast Business. Currently four of them are in use for: General office access Web server Mail and DNS servers Download and backup web server for separate business All systems (a mixture of physical and virtual) are in the same LAN address space (10.x.y.0/24) to enable easy access between them inside the office. There are 30 or more systems in use depending on which virtual machines are currently active. We have a mixture of Windows, Linux, FreeBSD, and Solaris. Currently a separate consumer grade router is used for each of the four static addresses, with its WAN address set to the specific static address and a different gateway address for each: uses 10.x.y.1 - various ports are forwarded to various LAN IPs on systems with gateway 10.x.y.1 uses 10.x.y.254 - port 80 is forwarded to a server with gateway 10.x.y.254 uses 10.x.y.253 - ports for mail and dns are forwarded to a server with gateway 10.x.y.253 uses 10.x.y.252 - ports as needed are forwarded to server with gateway 10.x.y.252 Only router 1. is allowed to serve DHCP and address reservation based on the MAC is used for most of the internal "server" IP addresses so they are at fixed values. [Some are set static due to limitations in the address reservation capabilities of router 1.] And, yes, this really does work! But... I am looking for: better DHCP with more capable address reservation higher capacity so I don't have to periodically power cycle the routers One obvious improvement would be to have a real DHCP server and not use a consumer grade router for that purpose. I am torn between buying a "professional" router such as Cisco or Juniper or Sonic Wall verus learning to configure some spare hardware to perform this function. The price goes up extremely rapidly with capabilities for commercial routers! Worse, some routers require licensing based on the number of clients - a disaster in our environment with so many virtual machines. Sorry for such a long posting but I am getting tired of having to power cycle routers and deal with shifting IP addresses afterwards!

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  • Good Project Organization Software

    - by QAH
    Hello everyone! I am really having a hard time trying to set a schedule with development of my game. I would do better and quicker development if I had some sort of schedule to go by. What are some good programs out there, desktop or web, that allow you to easily organize your project and set development goals and milestones? I would prefer options that are free in cost, but feel free to mention non-free programs also. Thanks alot

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  • Software Design & Web Service Design

    - by 001
    I'm about to design my Web service API, most of the functions of my API is basically very simular to my web application. Now the question is, should I create 1 single method and reuse them for both the web application and the web service api? (This seems to be the logical solution, however its very complicated; it's much easier to duplicate the method used by the web application, and keep both separate, ie one method for the web application and one method for the web service.) How do you guys do it? 1) REUSE: one main method and reuse them for both web application and web service application (I like this but it's complicated) WebAppMethodX --uses-- COMMONFUNCTIONMETHOD_X APIMethodX ---uses---- COMMONFUNCTIONMETHOD_X ie common function performs functions such as creating/updating/deleting records etc 2) DUPLICATE: two methods, one method for the web application and one method for the web service. WebAppMethodX APIMethodX

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  • how do i make my own P2P software ?

    - by wefwgeweg
    how can i make my own napster ? which library are these p2p programs using ? i am not too familiar with the concept of socket programming. could you make p2p program using Qt4 ? i've been wondering about this question since the Napster days. how would you also go about creating the next "bitorrent" ? is this by using similar socket libraries ? what's the latest in p2p technology ? are there any news sites? what's the future hold for p2p ?

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  • Software Development Lifecycle

    - by j-t-s
    Hi All Our investor wants a SDLC. I've never written one before, and I don't have enough time to go and buy a book, or spend much time learning about them. But from what I'vebeen told about them, is basically that you need to list requirements (what needs to be done), and list what has already been done. Is this correct? thank you

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  • What to implement today to help yourself fixing bugs in the future?

    - by Heinrich Ulbricht
    Assume you are in the process of developing some really cool software. It will be deployed to a lot of customers. They will need this software and they will use it in time-critical situations. So if something goes wrong they will call (you). And you or your team will be the ones who have to resolve the issue. Fast. You know out of experience this will happen. Now if you could decide what to implement to aid your future self - what would that be?

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  • What is the best software design to use in this scenario

    - by domdefelice
    I need to generate HTML snippets using jQuery. The creation of those snippets depends on some data. The data is stored server-side, in session (where PHP is used). At the moment I achieved this - retrieving the data from the server via AJAX in form of JSON - and building the snippets via specific javascript functions that read those data The problem is that the complexity of the data is getting bigger and hence the serialization into JSON is getting even more difficult since I can't do it automatically. I can't do it automatically because some information are sensible so I generate a "stripped" version to send to the client. I know it is difficult to understand without any code to read, but I am hoping this is a common scenario and would be glad for any tip, suggestion or even design-pattern you can give me. Should I store both a complete and a stripped data on the server and then use some library to automatically generate the JSON from the stripped data? But this also means I have to get the two data synchronized. Or maybe I could move the logic server-side, this way avoiding sending the data. But this means sending javascript code (since I rely on jQuery). Maybe not a good idea. Feel free to ask me more details if this is not clear. Thank you for any help

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  • Software Architecture: Unit of Work design pattern discussion

    - by santiagobasulto
    Hey everybody. According Martin Fowler's Unit of Work description: "Maintains a list of objects that are affected by a business transaction and coordinates the writing out of changes and resolution of concurrency problems." Avoiding very small calls to the database, which ends up being very slow I'm wondering. If we just delimit it to database transaction management, won't prepare statements help with this?

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  • Reccomendations for code/components/software for online custom print

    - by ahrnee
    Can anyone recommend code or components (open source or commercial) that can be integrated with an existing e-commerce website to do the following: Allow customers to edit custom text on an image (such as a birthday card) See a preview of the image with the custom text added Generate a proof of the image with the customizations I have been using search engines to try and find this, but am not having much luck. Any help appreciated!

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  • What is the Software Development Lifecycle?

    - by j-t-s
    Our investor wants a SDLC. I've never written one before, and I don't have enough time to go and buy a book, or spend much time learning about them. From what I've been told about them, they consist of requirements (what needs to be done), and a list is done. Is this correct? Update: I have found this article which really helps to explain things in simple terms and very quickly. Not that I think an SDLC should be done quickly. In my case, I have no other option.

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  • What's the best software analogy you've heard?

    - by Mantorok
    Hi Quite frequently I have to explain things to Project Managers who sometimes want to know a little bit more about something, and sometimes I try and come up with some analogy that best explains it. Now, I can't really kick this off with a good analagy because mine usually suck, but I would be interested in yours, or some you've heard that have been used to simplify explanations. One analogy that does come up often is when explaining Interfaces (i.e. .Net) to which I usually explain in terms of a vehicle has a driver interface, and all vehicles must implement that interface so that anyone who can drive a vehicle will be able to utilise it. Any more? Would like to hear some, both serious and humourous. Please close if a duplicate.

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  • how to design and produce enterprise software in Java Technology EE ? more importantly does it have

    - by fwfwfw
    I want to be able to design and produce enterprise software/applications. Java EE comes to mind. but are there alternatives ? Does it have to be J2EE, to make enterprisey software ? More importantly, how common is it for developers to use Java Technology in order to build enterprise software ? I mean how much "meat" do you need to pack before you can charge a $100,000 sticker price ? is bloatware common in this industry ? what is the best way I can learn the entire Java Enterprise and be able to design and produce enterprise software ? Or perhaps an alternative to Java ? I am starting software engineering in University, but I have personal coding experience....i just would love to be able to design enterprise software using Java Technology....i can pick up books and start practicing.....i just dont know where to begin or what to expect. My goal is to get as much experience in enterprise software field, and specialize into niches start my own company. so far i know enterprise software sale process usually take at least a couple of months but for a good reason..

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  • How does Software/Code actually communicate with Harware?

    - by AbyJames
    My question is: When I press the "Shut down" button in Windows/Linux,the computer shutdowns.How did the command "Shut down" actually make the computer Physically shutdown? To make my point clear: When we kick a ball,there is physical contact between the ball and our leg,for the ball to move.So how is the physical connection achieved between softwares and hardwares?How does plain text of codes make the computer do what it does? (Noob question,I know but it has been irritating me for quite sometime now) -Aby

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  • Official definition of CSCI (Computer Software Configuration Item)

    - by Andreas_D
    I'm looking for the most official definition of CSCI / Configuration Item - not just what it is but what we have to deliver / can expect when a contract defines subsystems which shall be developed as configuration items. I spend some time with my famous search tool and found a lot of explanations for CSCI (wikipedia, acronym directories, ...) but I haven't found a standard or a pointer to a standard (like ISO-xxx) yet which tells (1) what it is and (2) what has to be done from a QM/CM point of view. I just ask, because a contractors QM representative stated during an acceptance test, that CI only requires to not forget the CI in the configuration plan and to assign a serial number ... I expected to see some SRS, SDD, ICD, SVD, SIP, ... documents and acceptance test documentation for those subsystems...

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  • Secrets of delivering .NET size large products?

    - by Joan Venge
    In software companies I have seen it's really hard to work on very large products where everything depends on everything else. For instance Microsoft works on C#, F#, .NET, WPF, Visual Studio where these things are interconnected. I don't know how many people are involved, but if it's in 100s, how do they keep in sync with everything, so they design and implement features without conflicting with other dependencies and future plans of other products? I am wondering that if MS is able to do this, they must have a very good system. Any guidelines or secrets for MS or non-MS very large software product delivering?

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  • What different desktop environments and shells are available?

    - by Amith KK
    This question exists as it fills a specific criterion. While you are encouraged to help maintain its answers, please understand that "big list" questions are not generally allowed on Ask Ubuntu and will likely be closed per the FAQ. More information on the software-recommendation tag. What different desktop environments or shells are there for Ubuntu users to install? Please list one desktop environment or shell per post with: a description on why you like or suggest it (features, performance, etc.), a good screenshot, preferably of it running on Ubuntu and showing off some of its features, the minimal requirements required for it to be usable some instructions on how to set it up.

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  • Patch Set 11.2.0.2 for Win32 and Win64 now available

    - by Mike Dietrich
    Oracle Database Patch Set 11.2.0.2 for Windows (Patch: 10098816) is now available for download from support.oracle.com: Oracle Database 11.2.0.2 Patch Set for Windows 32bit Oracle Database 11.2.0.2 Patch Set for Windows 64bit Please keep in mind: It's a full install - you don't have to download 11.2.0.1 first, you can start right with 11.2.0.2 You'll get it just from support.oracle.com - no download from OTN or eDelivery as this is a patch set Installation will be done by default into a separate %ORACLE_HOME% .- and this is our strong recommendation. If you'd like to install into your existing 11.2.0.1 %ORACLE_HOME% then you'll have to detach your 11.2.0.1 home from the OUI inventory first (runInstaller -detachHome ORACLE_HOME=c:\orahomes\11.2.0), save the contents of ?\network\admin and ?\database, clean up, install 11.2.0.2 and copy the saved network\admin and \database content back. Btw, Oracle Database Patch Set 10.2.0.5 for HP-UX - Patch:8202632 is available for download as well since today.

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  • Is there an alternative Skype client?

    - by Joseph
    I love Ubuntu, but one thing I think is a pain is skype for it. It's outdated, buggy and generally just not as smooth as a lot of the other Ubuntu software. Is there an alternative for it? I'm not speaking about another IM like AIM or Live Messenger. Put another piece of software like the native app that comes with Ubuntu, that allows me to sign into Skype as well? Or is there perhaps a plugin for the native Ubuntu chat app that allows Skype contacts, calling etc. etc.

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  • How to take a screenshot every n second?

    - by Seppo Erviälä
    What software can I use to take screenshots with a set interval? I'd like to take screenshots every 2 second or so. Command-line and GUI are both ok. I'd prefer software that can also resize and compress each screenshot. EDIT: What I realized I really wanted to do was take a screenshot and a picture with webcam at the same time. I ended up doing some python: import threading import os def capture(i): i += 1 threading.Timer(2.0, printit, [i]).start() fill = str(i).zfill(5) os.system("scrot scrot-%s.jpg" % fill) os.system("streamer -o streamer-%s.jpeg -s 320x240 -j 100" % fill) capture(0)

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