links for 2010-03-23
- by Bob Rhubart
Edward Clay: 10 Best Practices for a Successful Customer Solution Engagement
Edward Clay based this new Oracle white paper on information from ITIL, ISO, and other IT models and methodologies, and on his 17+ years in the IT industry.
(tags: entarch oracle otn solutionarchitect itil iso)
John Brunswick: ?Portal Content Personalization
John Brunswick's very thorough post covers terminology and concepts, example scenarios and technical implementation strategies to showcase how content personalization can be achieved within a portal from a technical and strategic standpoint.
(tags: otn oracle enterprise2.0 contentmanagement portal)