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• How to Re-install an App that Shows up in the Appstore as 'Update' Instead of 'Buy App'

  - by Craig Reville

  So long story short: I dropped the wrong app into 'clean my mac' and I hit 'cancel' but it was too late by that point. I rebooted and appstore said it had an update, when I opened appstore it was showing an update for the app I just uninstalled. I tried clicking 'update' but it gives me an error saying it's unable to install after 'downloading'. When I try to go into 'purchased apps' it shows the app as uninstalled so I click 'install' and I get an error saying it's already installed. I'm running Lion OS X, latest version, updated, mac book pro is only a few months old. I tried searching through the entire system to remove all traces of the app, after rebooting appstore no longer shows the app and no longer shows the update but on the apps page it still says 'Update'. I tried reinstalling the app from desktop OUT of the appstore and again says the app is 'already installed'. So after reading more about lion I found an article that spoke about 'BundleID' being the thing that tells appstore what's installed and needing updating however I can't find the location of where the BundleID would be. Any thoughts? I've tried CCleaner, AppCleaner etc and none of them show the app, mainly because it is uninstalled. Update I've spoken to Apple Support who confirmed that there is a file in the system that connects separately to tell the system if there are updates available however they declined to inform me of any further details. Apple also referred me from technical support to iTunes App Store opposed to Mac App Store support and from there I have been referred to AppleCare who are currently 'investigating' this issue. Hopefully there will be a fix that's simple to implement for people having similar issues, this appears to be a more common issue than I previously thought.

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• Resize a RAID 1 volume on OS X Snow Leopard - how? (Note: software raid)

  - by Emmel

  I've scoured the Internet in search of an answer to this question, and as usual with OSX-related topics, I often don't find any deep-dive technical explanations sufficient enough to feel confident doing dangerous things. Here is my question: I have a Mac Pro, running OS X 10.6.2. I have, as my main root/boot disk, a RAID 1 volume called "Mirror1". Mirror1 is comprised of two 1 TB disks. Mirror1, however, is fixed at 640 GB. That's because, I originally took a 640GB disk, bought a terabyte disk, mirrored it (using diskutil appleraid enable), when it synced I removed the 640GB and replaced it with a second 1 TB disk, and synced again. Voila! A single 640 GB replaced by two 1 TB disks in a mirror.. Actually, no. There's still something missing from the equation: Mirror1 needs to be expanded from 640GB to 1 TB to match the partition sizes on each of those disks. How do I do this? Perhaps the diskutil output will help: -> diskutil list /dev/disk0 #: TYPE NAME SIZE IDENTIFIER 0: GUID_partition_scheme *1.0 TB disk0 1: EFI 209.7 MB disk0s1 2: Apple_RAID 999.9 GB disk0s2 3: Apple_Boot Boot OSX 134.2 MB disk0s3 /dev/disk1 #: TYPE NAME SIZE IDENTIFIER 0: GUID_partition_scheme *1.0 TB disk1 1: EFI 209.7 MB disk1s1 2: Apple_RAID 999.9 GB disk1s2 3: Apple_Boot Boot OSX 134.2 MB disk1s3 /dev/disk2 #: TYPE NAME SIZE IDENTIFIER 0: GUID_partition_scheme *640.1 GB disk2 1: EFI 209.7 MB disk2s1 2: Apple_HFS Mac Disk 2 536.7 GB disk2s2 3: Microsoft Basic Data BOOTCAMP 103.1 GB disk2s3 /dev/disk3 #: TYPE NAME SIZE IDENTIFIER 0: Apple_HFS Mirror1 *639.8 GB disk3 -> diskutil appleraid list AppleRAID sets (1 found) =============================================================================== Name: Macintosh HD Unique ID: 1953F864-B474-4EB6-8E69-41834EBD0247 Type: Mirror Status: Online Size: 639.8 GB (639791038464 Bytes) Rebuild: manual Device Node: disk3 ------------------------------------------------------------------------------- # Device Node UUID Status ------------------------------------------------------------------------------- 0 disk1s2 25109BAE-5697-40EA-B612-0217851444F7 Online 1 disk0s2 11B83AB0-8148-4DB6-8761-DEF08C855F8D Online =============================================================================== Thanks in advance.

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• Why is my second monitor not working?

  - by StampedeXV

  Since I have my new computer, I have a very weird problem. Facts: New Computer: Motherboard: ASRock Z77 Pro 3 Graphics-card: Asus1GB D5 X EN GTX560 DCII OC/2DI R CPU: Intel i5-3570 Windows 7 64bit 500W beQuiet special edition (92% efficiency) 8GB 1333MHz DDR3 Corsair RAM (CL9) Scythe Mugen 2 2 magnetic HDDs + 1 SDD 1 DVD-R Old Computer: Motherboard: Asus P55 something Graphics-card: Asus1GB D5 X EN GTX560 DCII OC/2DI R CPU: Intel i7-870 Windows 7 64bit 550W Corsair 8GB 1333MHz DDR3 Corsair RAM (CL9) Scythe Mugen 3 2 magnetic HDDs + 1 SDD 1 DVD-R On the old computer it worked fine with two monitors. Moving to the new (I took the same Graphics-card) it only works with one. The weird thing I mentioned is: not matter which one. But if I put both there, only one is available. There is no reaction at the start (where normally (at least if I remember correctly) the monitor shortly went from "standby" to "on"). Windows does not recognize a second monitor in the Device Manager. I have the latest drivers for Motherboard and Graphics-card. I have the latest BIOS drivers. I am out of ideas. Edit: completed computer setup

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• Need help using a super scope

  - by Vdub

  I have a windows server 2008 r2 standard running our DCHP, DNS, and AD. also I have (3) HP Pro Curve 2510-G switches (J9280A). Right now our LAN is set up 192.168.50.2-192.168.50.254 on our sub-net (A) and another scope with 192.168.51.2-192.168.51.254 sub-net (B) both have sub-net mask of 255.255.255.0. The same server is our DNS which is 192.168.50.242 and our firewall (watchguard) is the gateway at 192.168.50.1. Right now the sub-net (B) does not have DHCP active so only sub-net (A) is giving a pool. My problem is that we are trying to have open WiFi on our network and i am assuming that i can use the sub-net (B) for that if i activate it and use sub-net (A) for our staff only. I have noticed that when i set up a static on a client pc and set it to 192.168.51.x i cannot use the DNS of 192.168.50.242 however i can use 8.8.8.8 and it works fine, i am guessing that because it is on a different sub-net? Forgive me as i am very new at this and dont know a lot. Is there easy way with the equipment i have to a accommodate wifi for hundreds of people without causing problems for our staff? (multiple same IP address assigns) I appreciate any and all info!

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• Connection problems via Wifi (multiple devices)

  - by Kelvin Farrell

  I'm having connection issues with my router (Linksys WRT610N) at home. There are a number of things that are happening (may be more, this is just what I've mainly noticed)... 1) Using my laptop (Macbook Pro OSX Lion), I am unable to complete any operations with my external FTP server, hosted with FatCow. I can connect to it, navigate through all the files, but when I try to edit/delete/add a file the operation times out. EVERY time. I've used two other Wifi connection on my laptop and neither have this issue. 2) I am unable to upload photos/videos to Facebook or Twitter using my phone (Samsung Galaxy S2) or my tablet (HP Touchpad - CM9). Neither am I able to upload files to Dropbox via either of the devices. Same thing happens in all situations; the upload will begin and it will just hang on 0% forever. After about 10 mins I am always forced to disconnect the Wifi to stop the action. 3) My laptop is having slow internet speed, even though we are on 20mb broadband. Speedtests say I'm getting a good connection and my Ping is good, but when using streaming services like Spotify, it takes forever to load a page and frequently stops to buffer whilst playing a song. Don't know if it's worth mentioning but I have no issues with my XBox (Ethernet), AppleTV (Wifi) or my girlfrield's phone (Nokia Lumia 800 - WP7.5) on the network. I'd really appreciate any help. This is driving me insane and is really affecting both my working and leisure use of the internet.

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• Boot sequence unlike reboot

  - by samgoody

  When I turn on the computer it acts very differently than when I reboot it. [WinXP Pro, Intel Core2 6600, 2.4GHZ, 2GB RAM, NVIDA GeForce] Boot: Monitor must be plugged into the motherboard or no image. Screen resolution 800x600. Changes to the resolution cause only the top half of the screen to be usable, and are lost when I shut down the computer. Desktop icons arranged in neat rows on left of desktop. Nothing of note in system tray In Device Manger - Display adapter: Intel(R) Q965/Q963 Express Chipset Family In Device Manger - Monitors, two monitors are listed Hibernate and standby work. Reboot: Monitor must be plugged into the graphics card or no image. Screen resolution - 1280x1024 Desktop icons arranged in the cute circle that I put them in. NVIDIA icon shows in system tray. In Device Manger - Display adapter: NVIDA GeForce 6200LE In Device Manger - Monitors, one monitor is listed Hibernate and standby do not work. When awakened after a hibernation it says: The system could not be restarted from its previous location because the restoration image is corrupt. Delete restoration data & proceed to system boot? Double reboot (inconsistent): Monitor must be plugged into the graphics card. Screen resolution - 1024x768 Odd icon shows in system tray whose tooltip says "Intel Graphics" For a while my morning ritual was to boot, wait, reboot using (alt+ctrl+del - ctrl+u - R), wait. Keeping the monitor plugged into the graphics card. But aside for the inefficiency of this method, I sometimes want to standby and can't. On the other hand, the computer is unusable when set to 800x600. Please help, anyone?

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• (manually configured) kernel update leaves wireless in a mess

  - by Mala

  I recently upgraded my kernel from 2.6.31-gentoo-r6 to 2.6.32-gentoo-r7. In both cases, I configured everything manually. However, since the upgrade, my wireless card appears to be on the fritz. It will connect to networks just fine, and remain connected, but can only access the internet (and other hosts on the network) for about 3 seconds after connecting. Reconnecting to the network appears to fix the problem... for another 3 seconds or so. The problem is "solved" by booting into the older kernel. The relevant lspci entry is 02:00.0 Network controller: Intel Corporation PRO/Wireless 5300 AGN [Shiloh] Network Connection I'm pretty sure I have the correct drivers enabled in the kernel Device Drivers ---> Network device support ---> Wireless LAN (IEEE 802.11) ---> <*> Intel Wireless Wifi [*] Enable LED support in iwlagn and iwl3945 drivers [*] Enable Spectrum Measurement in iwlagn driver [*] Enable full debugging output in iwlagn and iwl3945 drivers <*> Intel Wireless WiFi Next Gen AGN (iwlagn) [*] Intel Wireless WiFi 4965AGN [*] Intel Wireless WiFi 5000AGN; Intel WiFi Link 1000, 6000, and 6050 Series I tried with the other intel drivers enabled as well (iwl3945) and no difference. Is there something stupid I'm missing? Is there something I have to recompile after upgrading the kernel (a la nvidia)? Thanks Mala

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• Radeon 6950 - Garbling of text and graphics in certain Windows only

  - by Greg

  This morning I noticed the text in Gmail (in Firefox 4) looked a little funny (kind of thin, maybe some color fringing). I went to work and thought it might be some ClearType issue or something with the way Direct way that FF4 draws to the screen. When I came back from work (I left the computer on), the problem was much worse - way beyond ClearType nit-picking. The text was barely readable. I opened Chrome and there was no such problem. It seems like only Windows that use hardware acceleration are garbled, and ones that use GDI are not. But, I fired up Dragon Age and didn't notice any problems (I only really looked at the main menu though). Here is a link to a screen shot that illustrates the problem. Notice how the Windows Live Mesh window is completely unreadable, the text in Firefox 4 (left) is pretty bad, while Chrome, the Windows Control Panel, and the task bar are perfectly fine. The fact that the problem shows up in screen shots and that it only happens in certain Windows makes me confident that the problem cannot be with the monitor or DVI cable. I am using the AMD Radeon drivers from 4/27/11. The card I have (MSI Frozr II) came with a slight overclock (810Mhz) out of the box, but it looks like when I'm on the Windows desktop it's not running at full clock (CCC reports 450Mhz). Still, I underclocked it to the stock reference clock (800Mhz) and it made no difference. The idle temperature according to Afterburner is 42-44 Celsius, which seems a tad high but not enough to cause a problem - it's cold to the touch if I open up the machine. What the heck could be causing this? The problem varies in intensity. As we speak I'm in Firefox and things look better than they did earlier - it'll probably get worse again soon. Radeon 6950 (MSI Frozr II), Seasonic X 560, Core i5 2500K at stock clockspeeds, 16GB RAM, Asus P8P67 M Pro

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• AGP 4x slot running at 2x

  - by Wesley

  Hi all, Here are the specs of the machine related to this question: AMD Athlon XP 2400+ @ 2 GHz / 2x 512MB PC3200 DDR RAM / 3D Fuzion 128MB GeForce 6200 AGP / WD 160GB IDE HDD / FIC AM37 (mobo) / Codegen 350W PSU / Windows XP Pro SP3 So, for some odd reason, the GeForce 6200 that is in the AGP 4x slot is not running at 4x, but 2x. The card itself supports AGP 4x and even 8x. When I enter the BIOS, the options for the AGP slot only allow 2x as the max. Before, the max option for the AGP slot in the BIOS was 4x. (I do get the 4x option after I reset CMOS, but it does not stick after a restart.) I don't exactly know what the problem could be, but a few weeks ago, this machine's hard drive was reformatted and got a fresh install of XP. Also, I did install Rivatuner, but I never overclocked it at all. (I uninstalled it after thinking that it had done something.) Otherwise, I cannot figure out the cause of the problem. Does anybody have an idea why this is happening? (Would I have to do another reformat?) Thanks in advance. PS: the other options for the AGP slot are aperture size (which I tried changing, but it did nothing) and FastWrite (enabled by default).

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• cURL - Unkown SSL protocol error - OS X 10.9

  - by saq7

  I am trying to use cURL and get the following error on every https request I make. The error is always the same. HTTP requests work flawlessly. The verbose output is quite useless. Saquibs-MacBook-Pro:~ skothawala$ curl https://google.com -vv * Adding handle: conn: 0x7fe09b803a00 * Adding handle: send: 0 * Adding handle: recv: 0 * Curl_addHandleToPipeline: length: 1 * - Conn 0 (0x7fe09b803a00) send_pipe: 1, recv_pipe: 0 * About to connect() to google.com port 443 (#0) * Trying 74.125.226.129... * Connected to google.com (74.125.226.129) port 443 (#0) * Unknown SSL protocol error in connection to google.com:-9805 * Closing connection 0 curl: (35) Unknown SSL protocol error in connection to google.com:-9805 I have looked through other answers on this forum and other places on the internet, but haven't found an answer. Most people's issues involve particular servers and the configuration of SSL on these servers. Mine however is problematic anytime HTTPS is used (with any website). Can someone please suggest what I should be looking into to solve the problem? Can it be that something is not properly configured? What should I be looking for?

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• VPN Setup: Mac OS X and SonicWall

  - by noloader

  I'm trying to get VPN access up and running. The company has a SonicWall firewall/concentrator and I'm working on a Mac. I'm not sure of the SonicWall's hardware or software level. My MacBook Pro is OS X 10.8, x64, fully patched. The Mac Networking applet claims the remote server is not responding. The connection attempt subsequently fails: This is utter bullshit, as a Wireshark trace shows the Protected Mode negotiation, and then the fallback to Quick Mode: I have two questions (1) does Mac OS X VPN work in real life? (2) Are there any trustworthy (non-Apple) tools to test and diagnose the connection problem (Wireshark is a cannon and I have to interpret the results)? And a third question (off topic): what is broken in Cupertino such that so much broken software gets past their QA department? EDIT (12/14/2012): The network guy sent me "VPN Configuration Guide" (Equinox document SonicOS_Standard-6-EN). It seems an IPSec VPN now requires a Firewall Unique Identifier. Just to be sure, I revisited RFC 2409, where Main Mode, Aggressive Mode, and Quick Mode are discussed. I cannot find a reference to Firewall Unique Identifier. I think I am screwed here: I am trying to connect to a broken (non-standard) firewall, with a broken Mac OS X client. Fortunately, I can purchase VPN Tracker Personal (a {SonicWall|Equinox}-authored client) for $129US from Equinox. So much for standards....

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• Radeon 6950 - Garbling of text and graphics in certain Windows only

  - by Greg

  This morning I noticed the text in Gmail (in Firefox 4) looked a little funny (kind of thin, maybe some color fringing). I went to work and thought it might be some ClearType issue or something with the way Direct way that FF4 draws to the screen. When I came back from work (I left the computer on), the problem was much worse - way beyond ClearType nit-picking. The text was barely readable. I opened Chrome and there was no such problem. It seems like only Windows that use hardware acceleration are garbled, and ones that use GDI are not. But, I fired up Dragon Age and didn't notice any problems (I only really looked at the main menu though). Here is a link to a screen shot that illustrates the problem. Notice how the Windows Live Mesh window is completely unreadable, the text in Firefox 4 (left) is pretty bad, while Chrome, the Windows Control Panel, and the task bar are perfectly fine. The fact that the problem shows up in screen shots and that it only happens in certain Windows makes me confident that the problem cannot be with the monitor or DVI cable. I am using the AMD Radeon drivers from 4/27/11. The card I have (MSI Frozr II) came with a slight overclock (810Mhz) out of the box, but it looks like when I'm on the Windows desktop it's not running at full clock (CCC reports 450Mhz). Still, I underclocked it to the stock reference clock (800Mhz) and it made no difference. The idle temperature according to Afterburner is 42-44 Celsius, which seems a tad high but not enough to cause a problem - it's cold to the touch if I open up the machine. What the heck could be causing this? The problem varies in intensity. As we speak I'm in Firefox and things look better than they did earlier - it'll probably get worse again soon. Radeon 6950 (MSI Frozr II), Seasonic X 560, Core i5 2500K at stock clockspeeds, 16GB RAM, Asus P8P67 M Pro

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• No video signal at boot with custom built computer

  - by Bart Pelle

  After booting my custom built computer, neither the VGA nor the HDMI methods from the video card seem to emit any signal to the display. I have tested both a regular VGA screen and a modern HDMI screen. Both did not receive signal. Below are the specifications from my computer build: Intel Core i5 3350P ASRock B75 Pro 3-M Seagate Barracuda 7200.14 ST1000 DM003 1000GB Corsair Vengeance LP CML 8GX 3M2 A1600 CGB Blue (2 cards) Cooler Master B Series B600 Club 3D Radeon HD7870 XT Jokercard Samsung SH-224 BB Black Sharkoon T28 Case The motherboard does not emit any beeps on startup. The CD tray opens properly and all fans spin. All cables are properly connected. All components are new and no damage was found on any of the components. The fans on the GPU spin aswell. The VGA test we did was by using the onboard graphics from the Intel i5, but this gave no result. The HDMI test was from the GPU which did not emit any signal either. We have not been able to test out the DVI, could this be important to test, even though all the other methods did not work? Thank you for your time and hopefully reply.

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• How do I stop VLC from stealing my volume buttons

  - by MGOwen

  when I press the volume buttons on my laptop, usually the system volume is changed. However, when I do this with VLC it "steals" the presses and adjusts it's own "volume" instead. The system volume is also changed. I can't find any way to turn this off in VLC. Does anyone know? Update: Sorry, some more details I should have included originally: VLC VERSION: 1.1.4 (and a few previous releases, back to about 1.1.0 or so, I think) OS: Win Vista Pro 32 HARDWARE: Dell 1720 laptop (the volume buttons are little buttons on the front of the unit, they may work something like "media" keyboard volume buttons) Update: The buttons seem to map to Ctrl+Alt+b and Ctrl+Alt+c (according to the shortcut key box in windows shortcut properties) but the VLC advanced preferences hotkeys screen doesn't list these as the keys it uses for volume. I changed it so there are no volume hotkeys in VLC settings - no luck it still steals the presses and adjusts the volume. Also, pressing Ctrl+Alt+b or c doesn't change my system volume, so who knows what windows or VLC are doing to recognise those volume buttons. :(

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• Wireless does not work on Ubuntu 9.04

  - by Yongwei Xing

  Hi all I install the Ubuntu 9.04 my old Lenovo Y520 laptop, the wirless does not work.My Wireless card is Intel Pro/wireless 2100 card. But I can not enable it. My wired card is working well. Does anyone meet it before. the ifconfig output is eth0 Link encap:Ethernet HWaddr 00:0a:e4:5f:6c:30 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:973 errors:0 dropped:0 overruns:0 frame:0 TX packets:1025 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:574701 (574.7 KB) TX bytes:169249 (169.2 KB) Interrupt:10 eth1 Link encap:Ethernet HWaddr 00:0c:f1:58:79:b5 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:10 Base address:0x8000 Memory:d0202000-d0202fff lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:8 errors:0 dropped:0 overruns:0 frame:0 TX packets:8 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:480 (480.0 B) TX bytes:480 (480.0 B) the output of iwconfig is eth1 unassociated ESSID:off/any Nickname:"ipw2100" Mode:Managed Channel=0 Access Point: Not-Associated Bit Rate:0 kb/s Tx-Power:off Retry short limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality:0 Signal level:0 Noise level:0 Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:0 Missed beacon:0 I have another question. When my OS is 9.04, there is a icon about network connection on the panel at the top. After I upgraded to 9.10, that icon disappeared. How can I get that back? Best Regareds,

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• scalable yet doable small-medium office network

  - by Jared

  Hello, I'm studying up with both Microsoft and Cisco literature and I must say, my head is starting to get clustered up (pun intended). I've made a quick network diagram of a theoretical company... Company1 owns Company 2 and Company 3, which are all under separate rooms and networks, but must be able to share a few resources such as files or printers. Given the amount of info out there and best practices, I thought about posting here to get suggestions and see what would the pro's do. I can read and read all day and implement on my own, but if I dont get some outside input, how will I know if I'm doing something wrong, right? anyway, please take a look and see if this is an over-complicated network or a lackluster design for a small-medium company of about 35 people and lets say they will be double that number by end of the year... :) Using win2k3, esxi, windows xp. FCS - forefront client security, ACS - access control system, SPCWK - spiceworks, XCH - Exchange Im not allowed to post an image yet, so here's the link ---- GLIFFY IMAGE Flame suit is on just in case people get mad at me for making an "abomination". I'd really want to get the general overview properly before I dive into the more complicated things

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• ADUC Exchange tabs - Windows 7 & Exchange 2003

  - by John Gardeniers

  I have the admin tools install on a Win 7 64 bit machine but would like to see the Exchange tabs in ADUC. Googling shows this is a popular request and the most common solution (and the only one which appears to work to all) is to install Exchange Server Management for Vista using esmvista.msi /q. That may well have worked on beta versions of Win 7 but is definitely not working with my OEM copy of Win 7. Can this perhaps be made to work by installing from an Exchange 2007 CD (which I don't have at this time), bearing in mind that we have Exchange 2003 only? Can someone please offer a solution that works? I figure some of you must have solved this by now. Edit: I don't know if this is relevant or not but the Win 7 machine is also running Office 2010 Pro. About the bounty I had intended to award the bounty to gWaldo for having taken the extra steps to try to help me with this issue. However, as I was about to do so my screen started scrolling and I actually clicked on the answer posted by natxo asenjo, who's answer offended me, without realising it. Perhaps if I wasn't rushing I might have noticed but that's now history.

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• Timeout option not working on efi windows 7/windows8 dual boot machine

  - by Guenter

  I hav a gigbyte GA-Z77m-D3h mobo and installed Windows 8 Pro and Windows 7 Ultimate on two SSDs (in that order) in EFI mode. Now when I start my computer, I get the windows boot menu (text mode) with the two OSses to choose, but I have to manually press RETURN to have the computer boot into the Win OS. Even if I wait an hour, no default action takes place. Using bcdedit (from either of the OSses) I can successfully change the time out value, and it shows up in the bcdedit (no params) output. But it doesn't fire ... Here is my current BCDEdit output (headers are in German, but values should be readable): Windows-Start-Manager --------------------- Bezeichner {bootmgr} device partition=O: path \EFI\Microsoft\Boot\bootmgfw.efi description Windows Boot Manager locale de-DE inherit {globalsettings} integrityservices Enable default {default} resumeobject {5ad2802c-c60a-11e2-acdb-80331c501b11} displayorder {default} {current} {5ad2802a-c60a-11e2-acdb-80331c501b11} {5ad28028-c60a-11e2-acdb-80331c501b11} {5ad28029-c60a-11e2-acdb-80331c501b11} toolsdisplayorder {memdiag} timeout 5 displaybootmenu Yes Windows-Startladeprogramm ------------------------- Bezeichner {default} device partition=W: path \Windows\system32\winload.efi description Windows 7 locale de-DE inherit {bootloadersettings} recoverysequence {5ad2802e-c60a-11e2-acdb-80331c501b11} recoveryenabled Yes osdevice partition=W: systemroot \Windows resumeobject {5ad2802c-c60a-11e2-acdb-80331c501b11} nx OptIn Windows-Startladeprogramm ------------------------- Bezeichner {current} device partition=C: path \Windows\system32\winload.efi description Windows 8 locale de-DE inherit {bootloadersettings} recoverysequence {5ad28033-c60a-11e2-acdb-80331c501b11} integrityservices Enable recoveryenabled Yes isolatedcontext Yes allowedinmemorysettings 0x15000075 osdevice partition=C: systemroot \Windows resumeobject {5ad28031-c60a-11e2-acdb-80331c501b11} nx OptIn bootmenupolicy Standard hypervisorlaunchtype Auto (this output is from Win8; the Win7 looks nearly identical) If maybe the problem comes from a bad EFI Windows boot manager installation, can this be fixed without loosing my windows installations?

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• Western Digital My Book not recognized by WD software

  - by Kari

  A few years ago I bought a WD My Book Pro 2. It worked fine for a while, then one of the drives failed and I sent it back to be replaced under warranty. I never got around to setting up the new one when I got it back. I finally ran out of room on my internal drive, so I tried to use the external - no go. Both drives spin up, but aren't recognized by either Disk Utility (Mac) or the WD Drive Manager. I tried on a PC as well with fresh software. Then I pulled the drives out of the enclosure (warranty is already expired) and plugged them straight into the PC. Both recognized and working 100% in RAID0. BIOS recognizes either disk as functional; Windows only sees them when both are connected due to the RAID which I can't change without the WD software. The drives that were returned to me are the "Green" drives which I've read are NOT recommended for RAID. Is it possible that this is interfering with them reading externally? Any other ideas? My main computer is a laptop so using them internally isn't an option :(

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• Un-install network printer drivers from Win7 64 Home Premium

  - by AkkA

  I recently bought a NAS device that has print server functionality through USB. The printer was already installed and fully working on another Win XP box, set up that box to see the printer over the network and it prints fine. I tried to install the printer on my Win7 laptop (64 bit, Home Premium), but got the wrong drivers somehow, or it just refuses to work. I need to completely un-install the printer drivers and start from scratch. Removing the printer (by going to the printers folder, right click and remove) does not actually un-install the drivers. It only removes the printer from active use. Even if I try to re-install new drivers it will load the old ones. I have read a few things on the net that say to load up a device snap-in or something of the sort into Computer Management, but this seems to be valid for Win7 Pro or greater, the function everyone tells you to use isnt available in Home Premium. Is there anything I can use to manage device driver files in Home Premium? I want to completely remove them from the computer.

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• Windows 7 - Intermittently processes will not close when the app closes

  - by Bill Sambrone

  I have a user I am supporting who has the strangest issue. There are 2 problem applications, Word 2010 and a scanning program called ScandallPro. Intermittently (and at least once a day), she will close an app and the underlying process will not close. Both Word 2010 and this scanning software have all the latest updates. There is another user who has the same software that does not have this problem, and has identical hardware. I have formatted and rebuilt the computer for the user who is having the problems. After the rebuild, the machine was fine for a day but the scanning software continues to intermittently keep the process running even after it is closed. This is a problem because she cannot open a new instance of it while the process is still running. There is a boatload of line of business software on this machine, all of which she needs. I believe the Word 2010 issue is due to a misbehaving add-in (there are 2 add-ins, neither of which seem stable), and I think my best bet is to work with the add-in vendor on it. The scanning program staying open is isolated to this 1 user. The only difference between her machine and the other user is that she has Quickbooks, RoboForm, and Adobe Acrobat X Pro. Any ideas of what can be causing this, or other diagnostic steps to try?

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• Computer always freezing after random periods of time. No errors listed.

  - by Wesley

  Hi, all. Here are my specs beforehand: AMD Athlon XP 2400+ @ 2.00 GHz, 160GB IDE HDD, 128MB GeForce 6200 AGP, 2 x 512MB PC3200 DDR RAM, CoolMax 350W PSU, 1 x CD-RW Drive, 1 x DVD-ROM Drive, FIC AM37 Mobo, Windows XP Pro SP3 My desktop freezes after random periods of time but there are no errors listed in the Event Viewer after a forced shutdown and restart. A couple months ago, I found that when it froze, the floppy was being accessed at the same time. So, I disconnected the floppy (since I never used it anyways) from the power supply and motherboard. Everything was working fine and the computer never froze. This past Christmas break, I left for a Conference and when I got home, the computer kept freezing again. So, this time, I just disconnected the DVD reader (from mobo and power) and started it up. Still, it froze almost right away. Then I found some older sticks of RAM (2 x 256MB PC2100 DDR) and swapped them in. Everything worked fine again after that. I even swapped the 2 x 512MB PC3200 DDR RAM back in and everything worked okay. Then it started freezing again, and I tried all possible RAM combos, still freezing within 5-10 minutes of startup. One thing I've realized is that the floppy drive is still listed in My Computer and I uninstalled it from my Device Manager already. There were no software errors, and I uninstalled the most recent software, with no effect. Still, I have no idea what is wrong because everything ran fine before that. Any suggestions? EDIT: Still have yet to buy some blank CD media to use Memtest86+. However, would a lack of virtual memory cause the computer to freeze? EDIT2: So after a long time, I ran Memtest86+ and all is well. Turns out though, after removing my original DVD reader and replacing it with a DVD-ROM drive, there is no freezing whatsoever! Thanks for all your suggestions!

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• Best usage for a laptop being used as a desktop without removable batteries

  - by Senseful

  After reading the information on http://batteryuniversity.com, I realize that one of the best ways to permanently damage a lithium ion battery is to use the battery at a high temperature while it's fully charged. This is exactly what happens when you use the computer as if it were a desktop computer, since leaving it plugged in will keep the battery at 100% and using the computer will heat up the battery. This is why it's recommend to remove the battery from your laptop if you are using it is this scenario. My question is what would you do if the laptop doesn't have removable batteries (e.g. a MacBook Pro)? Should I use some kind of charge cycle such as: charge to 80%, unplug the power chord, use the laptop until it reaches 20%, then repeat the cycle by charging to 80% again? If so, which values should I use instead of 80% and 20%? (I think charging to 80% is better than 100% because of the damage that a hot battery at 100% can do, but I just made the figure 80% up, and I'm sure there's a better number to strive for which is backed by science.) I've read many of the articles on batteryuniversity.com, but couldn't find anything pertaining to this. Update: What about doing something like charge (or discharge) it to 50%, then plug it in and turn on settings which use the battery as much as possible (e.g. brightness all the way up, wi-fi on, etc.), in order to try to maintain the battery at 50% (i.e. the rate it is charging is the same as it is discharging). This will probably heat up the battery, but would make it so you don't need to constantly plug and unplug the laptop. The one bad thing is that you are taking up more charge cycles which would decrease the battery life, thus I'm not sure this is a good idea.

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• Turning on Bluetooth disables wifi on Yoga 2

  - by Yostage

  I have a Lenovo Yoga 2. The moment that I turn on bluetooth, the wifi drops out - I lose connection, and connecting again shows "connection failed". If I turn the bluetooth off, wifi can reestablish fine. I've tried lots of different combinations of drivers for both the wifi and the bluetooth, but no combination has has changed this behavior yet. I've read some speculation that the cards have insufficient shielding, but that seems like kind of a large flaw to ship with. I've tried with a Carbon X1, a Yoga 2 Pro, and a Yoga 2 all next to each other on the desk while running InSSIDer. The X1 and the Y2P don't lose wifi connection when the bluetooth turns on, but the Y2 does immediately. The Y2P and the Y2 are running the same drivers for bluetooth and wifi, and appear to have the same wireless card internally. During the failure state, InSSIDer still sees signal strength for my network, but I cannot connect to it. stats: the card that comes in the laptop is an Intel Wireless-N 7260 Intel Bluetooth driver is at 17.0.1401.422 Intel Wireless driver is at 17.0.2.5 Windows 8.1 x64 Home wifi is a Medialink MWN-WAPR150N

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• Windows 7 remote desktop encryption error every few minutes

  - by rfrankel

  Because of an error in data encryption, this session will now end. This is the error I've been getting more and more frequently over the past few days, to the point that I can't ignore it because it's happening consistently within 5 minutes of connecting - sometimes within a few seconds. Both the remote and local machines are Windows 7 Pro x64. The remote machine is behind a Linksys RV082, and I'm using UPnP to forward a remote port to the correct local port. This setup had been working fine for several months, and I can't think of any recent relevant changes that might have been made. Things I've already tried: Disabling unnecessary components of the network connection on the remote machine, until only IPv4 and Client for Microsoft Networks remain. Disabling TCP large send offload on both the remote and local machines. Confirming that the remote machine is not mentioned anywhere in any DMZ settings on the Linksys router. Confirming that there are no x509-related registry keys screwing things up (this is the suggested fix for a slightly different error anyway). These are the only solutions I've been able to find after about an hour of searching, and most of them apply to XP or Server 2003 in any case. If anyone could suggest something else, it would be much appreciated.

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