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  • Unable to access any widgets in an window.

    - by PP
    I have one GtkWindow with one GtkVBox and GtkEntry. Some times it happens that i am unable to access buttons Buttons, lists, entries. But i am able to add widgets to GtkVBox and it gets updated with new widgets too. Looks like it loses Focus. i tries with setting focus but it does not helps. What might be wrong.

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  • will php/apache ever support multi threading?

    - by fayer
    i mainly focus on the web, i think i will never create desktop applications. so i think it's better for me to focus on typical web languages like php. i know an advantage java has over php is multi threading though. will php ever support this feature in the future? thanks

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  • What variable dictates position of non-focused elements in the roundabout plugin?

    - by kristina childs
    Part of the problem here is that i'm not sure what the best language to use in order to find the solution. I search and searched so please forgive if this is already a thread somewhere. I'm using the roundabout plugin to cycle through 3 divs. Each div is 794px wide, which makes the roundabout-in-focus element 794 and the two not in focus 315.218px wide, positioned so half of each is hidden by the in-focus div. This is all well and good, however the total width of the display needs to stay within 1000px (ideally 980px, but i can fudge if need be.) Basically I want to make the non-focused divs be 3/4 hidden by the in-focus div but for the life of me can't figure out what variables i need to edit in order to do it. Unfortunately it's not one of the many easily-changed options like z-index and minScale. i tried minScale but it's clear this isn't going to work. the plugin outputs this code: <li class="roundabout-moveable-item" style="position: absolute; left: -57px; top: 205px; width: 319.982px; height: 149.513px; opacity: 0.7; z-index: 146; font-size: 5.6px;"> i need to find out what changes the left positioning so it's shifted closer to the center of the stage, like this: <li class="roundabout-moveable-item" style="position: absolute; left: 5px; top: 205px; width: 319.982px; height: 149.513px; opacity: 0.7; z-index: 146; font-size: 5.6px;"> i tried playing with the positioning functions of the plugin but all that did was shift everything in tandem left or right. any help is greatly appreciated. this site is going to be awesome once i figure out all this jquery stuff! here is a link to my .js file: http://avalon.eaw.com/scripts/jquery.roundabout2.js i've got an overflow:hidden on the to help guide the positioning of those no-focused items.

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  • Selecting text and focusing on a textbox

    - by Malfist
    I'm trying to programmatically select the text in a textbox, and focus on it too, so that when the form is launch the user only has to start typing and it will replace what is already there. I've been using the code: stage.focus = _finalScoreTF; _finalScoreTF.setSelection(0, _finalScoreTF.text.length - 1); but it doesn't work...any ideas?

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  • Setting Tab Index in WebForm

    - by Nani
    In a WebForm I have TextBox FreeTextBox(Third party tool) CheckBox I gave tab index value for TextBox as 1 and CheckBox as 2 by setting TextBox to default focus. The Problem is after the page is loaded when I press tab, insted of moving focus to checkbox, URL bar of the browser is getting focused. Thank You.

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  • Fill 4 input with one textarea

    - by Patrice Poliquin
    I have a question for the community. My problem is that I have 4 input files with a maxlength of 60 caracters for a total of 240 caracters. Because the "backend" of the customer's system, it need to be 4 differents inputs max to be inserted and they say it is not user-friendly to fill 4 fields. My solution I want to make a textarea and when you fill it, il complete the 4 fields. [input text #1] max60 [input text #2] max60 [input text #3] max60 [input text #4] max60 [textarea max 240] What I am trying to do is to make by javascript/jQuery to fill up the four field while typing in. At the moment, here is my code. $(document).ready(function() { // My text area $("#inf_notes").bind('keydown', function () { var maxLength = 240; if ($(this).val().length <= 60) { // The first 60 caracters $('#inf_notes_1').val($(this).val()); } if ($(this).val().length > 60 && $(this).val().length <= 120) { // If more then 60, fill the second field $('#inf_notes_2').val($(this).val()); } // If 121 - 180 ... // If 181 - 240 ... if($(this).val().length == 240) { $(this).val($(this).val().substring(0, maxLength)); $('.alert_textarea').show(); // Simple alert else { $('.alert_textarea').hide(); } }); }); It actually works for the first one, but I would like to have some feedbacks to help me complete the script to fill the 3 nexts. Any guess to complete it? -- EDIT #1 I found a way that could maybe work! When the first input is completly filled, it will jump to the next field with a .focus() $(".inf_notes").bind('keydown', function () { var notes1 = $('#inf_notes_1').val(); var notes2 = $('#inf_notes_2').val(); var notes3 = $('#inf_notes_3').val(); if (notes1.length == 60) { $('#inf_notes_2').focus(); } if (notes2.length == 60) { $('#inf_notes_3').focus(); } if (notes3.length == 60) { $('#inf_notes_4').focus(); } });

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  • Pop-up window help in Flex

    - by Sergei
    How i can create pop-up window (with some text)when focus on TextInput (like in windows xp when i focus mouse cursor on file it shows short info). ps: example of pop-up in windows xp

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  • WPF TextBox - don't hide the selection

    - by Justin R
    WPF's TextBox (System.Windows.Controls.TextBox) appears to highlight selected text only when it has the focus. I need to make a TextBox continue to show the selection when focus is lost. In a standard Win32 EDIT control I could achieve this with ES_NOHIDESEL. How can I get the equivalent in WPF?

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  • how to get the content of iframe in a php variable? [closed]

    - by Sahil
    My code is somewhat like this: <?php if($_REQUEST['post']) { $title=$_REQUEST['title']; $body=$_REQUEST['body']; echo $title.$body; } ?> <script type="text/javascript" src="texteditor.js"> </script> <form action="" method="post"> Title: <input type="text" name="title"/><br> <a id="bold" class="font-bold"> B </a> <a id="italic" class="italic"> I </a> Post: <iframe id="textEditor" name="body"></iframe> <input type="submit" name="post" value="Post" /> </form> the texteditor.js file code is: $(document).ready(function(){ document.getElementById('textEditor').contentWindow.document.designMode="on"; document.getElementById('textEditor').contentWindow.document.close(); $("#bold").click(function(){ if($(this).hasClass("selected")) { $(this).removeClass("selected"); }else { $(this).addClass("selected"); } boldIt(); }); $("#italic").click(function(){ if($(this).hasClass("selected")) { $(this).removeClass("selected"); }else { $(this).addClass("selected"); } ItalicIt(); }); }); function boldIt(){ var edit = document.getElementById("textEditor").contentWindow; edit.focus(); edit.document.execCommand("bold", false, ""); edit.focus(); } function ItalicIt(){ var edit = document.getElementById("textEditor").contentWindow; edit.focus(); edit.document.execCommand("italic", false, ""); edit.focus(); } function post(){ var iframe = document.getElementById("body").contentWindow; } actualy i want to fetch data from this texteditor (which is created using iframe and javascript) and store it in some other place. i'm not able to fetch the content that is entered in the editor (i.e. iframe here). please help me out of this....

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  • requestFocus() in java?

    - by Venkats
    In JTable, if you are inserting values to that row of 4 in first column, Then the focus goes to first row and second column by default. I want to focus the next column of the same row( ie., row 4). How to set requestFocus() in JTable by row wise.?

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  • "ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver" wheel-click is wrong

    - by sputnick
    I use this mouse under archlinux x86_64 with 3.2.8-1-ARCH kernel. I have some problems to select and then paste with the wheel-click in some applications like konversation, not in a terminal nor an editor. I don't know if it's a hardware problem or a software one. $ lsusb -v Bus 002 Device 110: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x046d Logitech, Inc. idProduct 0xc50e Cordless Mouse Receiver bcdDevice 25.10 iManufacturer 1 Logitech iProduct 2 USB RECEIVER iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 34 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xa0 (Bus Powered) Remote Wakeup MaxPower 70mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 1 Boot Interface Subclass bInterfaceProtocol 2 Mouse iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 95 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0008 1x 8 bytes bInterval 10 Device Status: 0x0000 (Bus Powered) When I see what's happens in xev, the output is different compared to another mouse My buggy Logitech mouse : ButtonPress event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x4400002, time 170350700, (48,52), root:(1491,75), state 0x10, button 11, same_screen YES EnterNotify event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x0, time 170350700, (48,52), root:(1491,75), mode NotifyGrab, detail NotifyInferior, same_screen YES, focus YES, state 16 KeymapNotify event, serial 40, synthetic NO, window 0x0, keys: 90 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ButtonPress event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x4400002, time 170350716, (48,52), root:(1491,75), state 0x10, button 6, same_screen YES ButtonRelease event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x4400002, time 170350716, (48,52), root:(1491,75), state 0x10, button 6, same_screen YES ButtonRelease event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x4400002, time 170350988, (48,52), root:(1491,75), state 0x10, button 11, same_screen YES LeaveNotify event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x0, time 170350988, (48,52), root:(1491,75), mode NotifyUngrab, detail NotifyInferior, same_screen YES, focus YES, state 16 a working mouse (dell) : ButtonPress event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x4400002, time 170245131, (46,32), root:(1489,55), state 0x10, button 2, same_screen YES EnterNotify event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x0, time 170245131, (46,32), root:(1489,55), mode NotifyGrab, detail NotifyInferior, same_screen YES, focus YES, state 528 KeymapNotify event, serial 40, synthetic NO, window 0x0, keys: 90 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ButtonRelease event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x4400002, time 170245411, (46,32), root:(1489,55), state 0x210, button 2, same_screen YES LeaveNotify event, serial 40, synthetic NO, window 0x4400001, root 0x15a, subw 0x0, time 170245411, (46,32), root:(1489,55), mode NotifyUngrab, detail NotifyInferior, same_screen YES, focus YES, state 16 A demo of the problem when I use konversation (IRC) : http://www.youtube.com/watch?v=lhmr92M7NCc I tried to modify the button map with xmodmap like this with no success (one at a time) : xmodmap -e "pointer = 1 0 3" xmodmap -e "pointer = 1 1 3" xmodmap -e "pointer = 1 2 3" xmodmap -e "pointer = 1 3 3" xmodmap -e "pointer = 1 4 3" xmodmap -e "pointer = 1 5 3" xmodmap -e "pointer = 1 6 3" xmodmap -e "pointer = 1 7 3" xmodmap -e "pointer = 1 8 3" xmodmap -e "pointer = 1 9 3" xmodmap -e "pointer = 1 10 3" xmodmap -e "pointer = 1 11 3" xmodmap -e "pointer = 1 12 3" xmodmap -e "pointer = 1 13 3" xmodmap -e "pointer = 1 14 3" xmodmap -e "pointer = 1 15 3" xmodmap -e "pointer = 1 16 3" xmodmap -e "pointer = 1 17 3" xmodmap -e "pointer = 1 18 3" xmodmap -e "pointer = 1 19 3" xmodmap -e "pointer = 1 20 3" xmodmap -e "pointer = 1 21 3" xmodmap -e "pointer = 1 22 3" xmodmap -e "pointer = 1 23 3" xmodmap -e "pointer = 1 24 3" xmodmap -e "pointer = 1 25 3" Any clue ? I would like to avoid buying a new mouse just for a paste problem.

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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  • Pain Comes Instantly

    - by user701213
    When I look back at recent blog entries – many of which are not all that current (more on where my available writing time is going later) – I am struck by how many of them focus on public policy or legislative issues instead of, say, the latest nefarious cyberattack or exploit (or everyone’s favorite new pastime: coining terms for the Coming Cyberpocalypse: “digital Pearl Harbor” is so 1941). Speaking of which, I personally hope evil hackers from Malefactoria will someday hack into my bathroom scale – which in a future time will be connected to the Internet because, gosh, wouldn’t it be great to have absolutely everything in your life Internet-enabled? – and recalibrate it so I’m 10 pounds thinner. The horror. In part, my focus on public policy is due to an admitted limitation of my skill set. I enjoy reading technical articles about exploits and cybersecurity trends, but writing a blog entry on those topics would take more research than I have time for and, quite honestly, doesn’t play to my strengths. The first rule of writing is “write what you know.” The bigger contributing factor to my recent paucity of blog entries is that more and more of my waking hours are spent engaging in “thrust and parry” activity involving emerging regulations of some sort or other. I’ve opined in earlier blogs about what constitutes good and reasonable public policy so nobody can accuse me of being reflexively anti-regulation. That said, you have so many cycles in the day, and most of us would rather spend it slaying actual dragons than participating in focus groups on whether dragons are really a problem, whether lassoing them (with organic, sustainable and recyclable lassos) is preferable to slaying them – after all, dragons are people, too - and whether we need lasso compliance auditors to make sure lassos are being used correctly and humanely. (A point that seems to evade many rule makers: slaying dragons actually accomplishes something, whereas talking about “approved dragon slaying procedures and requirements” wastes the time of those who are competent to dispatch actual dragons and who were doing so very well without the input of “dragon-slaying theorists.”) Unfortunately for so many of us who would just get on with doing our day jobs, cybersecurity is rapidly devolving into the “focus groups on dragon dispatching” realm, which actual dragons slayers have little choice but to participate in. The general trend in cybersecurity is that powers-that-be – which encompasses groups other than just legislators – are often increasingly concerned and therefore feel they need to Do Something About Cybersecurity. Many seem to believe that if only we had the right amount of regulation and oversight, there would be no data breaches: a breach simply must mean Someone Is At Fault and Needs Supervision. (Leaving aside the fact that we have lots of home invasions despite a) guard dogs b) liberal carry permits c) alarm systems d) etc.) Also note that many well-managed and security-aware organizations, like the US Department of Defense, still get hacked. More specifically, many powers-that-be feel they must direct industry in a multiplicity of ways, up to and including how we actually build and deploy information technology systems. The more prescriptive the requirement, the more regulators or overseers a) can be seen to be doing something b) feel as if they are doing something regardless of whether they are actually doing something useful or cost effective. Note: an unfortunate concomitant of Doing Something is that often the cure is worse than the ailment. That is, doing what overseers want creates unfortunate byproducts that they either didn’t foresee or worse, don’t care about. After all, the logic goes, we Did Something. Prescriptive practice in the IT industry is problematic for a number of reasons. For a start, prescriptive guidance is really only appropriate if: • It is cost effective• It is “current” (meaning, the guidance doesn’t require the use of the technical equivalent of buggy whips long after horse-drawn transportation has become passé)*• It is practical (that is, pragmatic, proven and effective in the real world, not theoretical and unproven)• It solves the right problem With the above in mind, heading up the list of “you must be joking” regulations are recent disturbing developments in the Payment Card Industry (PCI) world. I’d like to give PCI kahunas the benefit of the doubt about their intentions, except that efforts by Oracle among others to make them aware of “unfortunate side effects of your requirements” – which is as tactful I can be for reasons that I believe will become obvious below - have gone, to-date, unanswered and more importantly, unchanged. A little background on PCI before I get too wound up. In 2008, the Payment Card Industry (PCI) Security Standards Council (SSC) introduced the Payment Application Data Security Standard (PA-DSS). That standard requires vendors of payment applications to ensure that their products implement specific requirements and undergo security assessment procedures. In order to have an application listed as a Validated Payment Application (VPA) and available for use by merchants, software vendors are required to execute the PCI Payment Application Vendor Release Agreement (VRA). (Are you still with me through all the acronyms?) Beginning in August 2010, the VRA imposed new obligations on vendors that are extraordinary and extraordinarily bad, short-sighted and unworkable. Specifically, PCI requires vendors to disclose (dare we say “tell all?”) to PCI any known security vulnerabilities and associated security breaches involving VPAs. ASAP. Think about the impact of that. PCI is asking a vendor to disclose to them: • Specific details of security vulnerabilities • Including exploit information or technical details of the vulnerability • Whether or not there is any mitigation available (as in a patch) PCI, in turn, has the right to blab about any and all of the above – specifically, to distribute all the gory details of what is disclosed - to the PCI SSC, qualified security assessors (QSAs), and any affiliate or agent or adviser of those entities, who are in turn permitted to share it with their respective affiliates, agents, employees, contractors, merchants, processors, service providers and other business partners. This assorted crew can’t be more than, oh, hundreds of thousands of entities. Does anybody believe that several hundred thousand people can keep a secret? Or that several hundred thousand people are all equally trustworthy? Or that not one of the people getting all that information would blab vulnerability details to a bad guy, even by accident? Or be a bad guy who uses the information to break into systems? (Wait, was that the Easter Bunny that just hopped by? Bringing world peace, no doubt.) Sarcasm aside, common sense tells us that telling lots of people a secret is guaranteed to “unsecret” the secret. Notably, being provided details of a vulnerability (without a patch) is of little or no use to companies running the affected application. Few users have the technological sophistication to create a workaround, and even if they do, most workarounds break some other functionality in the application or surrounding environment. Also, given the differences among corporate implementations of any application, it is highly unlikely that a single workaround is going to work for all corporate users. So until a patch is developed by the vendor, users remain at risk of exploit: even more so if the details of vulnerability have been widely shared. Sharing that information widely before a patch is available therefore does not help users, and instead helps only those wanting to exploit known security bugs. There’s a shocker for you. Furthermore, we already know that insider information about security vulnerabilities inevitably leaks, which is why most vendors closely hold such information and limit dissemination until a patch is available (and frequently limit dissemination of technical details even with the release of a patch). That’s the industry norm, not that PCI seems to realize or acknowledge that. Why would anybody release a bunch of highly technical exploit information to a cast of thousands, whose only “vetting” is that they are members of a PCI consortium? Oracle has had personal experience with this problem, which is one reason why information on security vulnerabilities at Oracle is “need to know” (we use our own row level access control to limit access to security bugs in our bug database, and thus less than 1% of development has access to this information), and we don’t provide some customers with more information than others or with vulnerability information and/or patches earlier than others. Failure to remember “insider information always leaks” creates problems in the general case, and has created problems for us specifically. A number of years ago, one of the UK intelligence agencies had information about a non-public security vulnerability in an Oracle product that they circulated among other UK and Commonwealth defense and intelligence entities. Nobody, it should be pointed out, bothered to report the problem to Oracle, even though only Oracle could produce a patch. The vulnerability was finally reported to Oracle by (drum roll) a US-based commercial company, to whom the information had leaked. (Note: every time I tell this story, the MI-whatever agency that created the problem gets a bit shirty with us. I know they meant well and have improved their vulnerability handling/sharing processes but, dudes, next time you find an Oracle vulnerability, try reporting it to us first before blabbing to lots of people who can’t actually fix the problem. Thank you!) Getting back to PCI: clearly, these new disclosure obligations increase the risk of exploitation of a vulnerability in a VPA and thus, of misappropriation of payment card data and customer information that a VPA processes, stores or transmits. It stands to reason that VRA’s current requirement for the widespread distribution of security vulnerability exploit details -- at any time, but particularly before a vendor can issue a patch or a workaround -- is very poor public policy. It effectively publicizes information of great value to potential attackers while not providing compensating benefits - actually, any benefits - to payment card merchants or consumers. In fact, it magnifies the risk to payment card merchants and consumers. The risk is most prominent in the time before a patch has been released, since customers often have little option but to continue using an application or system despite the risks. However, the risk is not limited to the time before a patch is issued: customers often need days, or weeks, to apply patches to systems, based upon the complexity of the issue and dependence on surrounding programs. Rather than decreasing the available window of exploit, this requirement increases the available window of exploit, both as to time available to exploit a vulnerability and the ease with which it can be exploited. Also, why would hackers focus on finding new vulnerabilities to exploit if they can get “EZHack” handed to them in such a manner: a) a vulnerability b) in a payment application c) with exploit code: the “Hacking Trifecta!“ It’s fair to say that this is probably the exact opposite of what PCI – or any of us – would want. Established industry practice concerning vulnerability handling avoids the risks created by the VRA’s vulnerability disclosure requirements. Specifically, the norm is not to release information about a security bug until the associated patch (or a pretty darn good workaround) has been issued. Once a patch is available, the notice to the user community is a high-level communication discussing the product at issue, the level of risk associated with the vulnerability, and how to apply the patch. The notices do not include either the specific customers affected by the vulnerability or forensic reports with maps of the exploit (both of which are required by the current VRA). In this way, customers have the tools they need to prioritize patching and to help prevent an attack, and the information released does not increase the risk of exploit. Furthermore, many vendors already use industry standards for vulnerability description: Common Vulnerability Enumeration (CVE) and Common Vulnerability Scoring System (CVSS). CVE helps ensure that customers know which particular issues a patch addresses and CVSS helps customers determine how severe a vulnerability is on a relative scale. Industry already provides the tools customers need to know what the patch contains and how bad the problem is that the patch remediates. So, what’s a poor vendor to do? Oracle is reaching out to other vendors subject to PCI and attempting to enlist then in a broad effort to engage PCI in rethinking (that is, eradicating) these requirements. I would therefore urge all who care about this issue, but especially those in the vendor community whose applications are subject to PCI and who may not have know they were being asked to tell-all to PCI and put their customers at risk, to do one of the following: • Contact PCI with your concerns• Contact Oracle (we are looking for vendors to sign our statement of concern)• And make sure you tell your customers that you have to rat them out to PCI if there is a breach involving the payment application I like to be charitable and say “PCI meant well” but in as important a public policy issue as what you disclose about vulnerabilities, to whom and when, meaning well isn’t enough. We need to do well. PCI, as regards this particular issue, has not done well, and has compounded the error by thus far being nonresponsive to those of us who have labored mightily to try to explain why they might want to rethink telling the entire planet about security problems with no solutions. By Way of Explanation… Non-related to PCI whatsoever, and the explanation for why I have not been blogging a lot recently, I have been working on Other Writing Venues with my sister Diane (who has also worked in the tech sector, inflicting upgrades on unsuspecting and largely ungrateful end users). I am pleased to note that we have recently (self-)published the first in the Miss Information Technology Murder Mystery series, Outsourcing Murder. The genre might best be described as “chick lit meets geek scene.” Our sisterly nom de plume is Maddi Davidson and (shameless plug follows): you can order the paper version of the book on Amazon, or the Kindle or Nook versions on www.amazon.com or www.bn.com, respectively. From our book jacket: Emma Jones, a 20-something IT consultant, is working on an outsourcing project at Tahiti Tacos, a restaurant chain offering Polynexican cuisine: refried poi, anyone? Emma despises her boss Padmanabh, a brilliant but arrogant partner in GD Consulting. When Emma discovers His-Royal-Padness’s body (verdict: death by cricket bat), she becomes a suspect.With her overprotective family and her best friend Stacey providing endless support and advice, Emma stumbles her way through an investigation of Padmanabh’s murder, bolstered by fusion food feeding frenzies, endless cups of frou-frou coffee and serious surfing sessions. While Stacey knows a PI who owes her a favor, landlady Magda urges Emma to tart up her underwear drawer before the next cute cop with a search warrant arrives. Emma’s mother offers to fix her up with a PhD student at Berkeley and showers her with self-defense gizmos while her old lover Keoni beckons from Hawai’i. And everyone, even Shaun the barista, knows a good lawyer. Book 2, Denial of Service, is coming out this summer. * Given the rate of change in technology, today’s “thou shalts” are easily next year’s “buggy whip guidance.”

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  • how to find datakeys in oncheckedchanged event ?

    - by subodh
    <asp:Panel ID="pnlFocusAreaPanel" runat="server" GroupingText="Focus Area" Width="800"> <table cellspacing="0" cellpadding="0" width="750"> <tr> <td> <asp:GridView ID="dgFocusAreaDetails" runat="server" Width="100%" CssClass="dgStyle" AutoGenerateColumns="False" BorderColor="Silver" BorderWidth="1px" CellPadding="0" ShowHeader="False" OnSelectedIndexChanged="dgFocusAreaDetails_SelectedIndexChanged" DataKeyNames="PK_ID"> <FooterStyle Font-Underline="True" HorizontalAlign="Center" VerticalAlign="Middle"> </FooterStyle> <Columns> <asp:TemplateField HeaderText="Focus Area" HeaderStyle-BackColor="Silver"> <ItemStyle Width="90%" /> <ItemTemplate> <asp:Label runat="server" ID="lblFocusArea" Text='<%# DataBinder.Eval(Container.DataItem, "FOCUS_AREA_NAME").ToString()%>'> </asp:Label> </ItemTemplate> </asp:TemplateField> <asp:TemplateField HeaderText="Is Current Valid" HeaderStyle-BackColor="Silver"> <ItemStyle Width="10%" HorizontalAlign="Center" /> <ItemTemplate> <asp:CheckBox ID="chkFocusArea" runat="server" OnCheckedChanged="OnCheckChangedEvent" AutoPostBack="true" /> </ItemTemplate> </asp:TemplateField> </Columns> </asp:GridView> </td> </tr> <tr> <td align="left"> <asp:TextBox ID="txtFocusArea" runat="server" Width="300px" CausesValidation="true" CssClass="txtStyle" ValidationGroup="focusArea"> </asp:TextBox> <cc1:TextBoxWatermarkExtender ID="txtFocusAreaWaterMark" runat="server" TargetControlID="txtFocusArea" WatermarkText="Add Focus Area" WatermarkCssClass="WaterMarkStyle"> </cc1:TextBoxWatermarkExtender> <asp:Button ID="btnAddFocusArea" runat="server" Text="AddFocusArea" CssClass="btnStyle" OnClick="btnAddFocusArea_Click" CausesValidation="true" ValidationGroup="focusArea" /> <asp:RequiredFieldValidator ID="reqtxtFocusArea" runat="server" ControlToValidate="txtFocusArea" ErrorMessage="Please enter focus area" Display="Dynamic" ValidationGroup="focusArea"> </asp:RequiredFieldValidator> <asp:RegularExpressionValidator ID="regexFocusArea" runat="server" ErrorMessage="Invalid characters(<,>,#)" ControlToValidate="txtFocusArea" ValidationExpression="^([^&lt;#&gt;]*)$" ValidationGroup="focusArea" Display="Dynamic" SetFocusOnError="true"> </asp:RegularExpressionValidator> </td> </tr> </table> </asp:Panel> and in code behind protected void btnAddFocusArea_Click(object sender, EventArgs e) { string strFocusArea = txtFocusArea.Text; OleDbConnection myConnection = new OleDbConnection(ConfigurationSettings.AppSettings["SQLConnectionString"]); if (strFocusArea == string.Empty || strFocusArea == txtFocusAreaWaterMark.WatermarkText) { lblError.Text = "Focus area is not entered"; } else { string insertQuery = "INSERT INTO LK_CODECAT_FOCUS_AREA(FOCUS_AREA_NAME,FK_ADDED_BY,ADDED_ON) "+ " VALUES('" + strFocusArea + "', "+Session["UserID"] +", GETDATE())"; try { myConnection.Open(); OleDbCommand myCommandToInsert = new OleDbCommand(insertQuery, myConnection); myCommandToInsert.ExecuteNonQuery(); } catch(Exception exc) { ExceptionLogger.LogException(exc); } finally { if (myConnection != null) { myConnection.Close(); } } PopulateFocusArea(); } txtFocusArea.Text = txtFocusAreaWaterMark.WatermarkText; } private void PopulateFocusArea() { OleDbConnection myConnection = new OleDbConnection(ConfigurationSettings.AppSettings["SQLConnectionString"]); string selectQuery = "SELECT PK_ID, FOCUS_AREA_NAME, IS_CURRENT_FOCUS FROM LK_CODECAT_FOCUS_AREA LKCFA ORDER BY FOCUS_AREA_NAME"; if (Session["RoleID"].ToString() == "1" || ((Session["WorkID"].ToString() != "9") || (Session["WorkID2"].ToString() != "9") || (Session["WorkID3"].ToString() != "9"))) { try { myConnection.Open(); OleDbCommand myCommandFocusArea = new OleDbCommand(selectQuery, myConnection); OleDbDataAdapter myAdapter = new OleDbDataAdapter(myCommandFocusArea); DataSet ds = new DataSet(); myAdapter.Fill(ds); dgFocusAreaDetails.DataSource = ds; dgFocusAreaDetails.ShowHeader = true; dgFocusAreaDetails.DataBind(); } catch (Exception exc) { ExceptionLogger.LogException(exc); } finally { if (myConnection != null) { myConnection.Close(); } } } } protected void dgFocusAreaDetails_SelectedIndexChanged(object sender, EventArgs e) { string selectedCategory = dgFocusAreaDetails.SelectedRow.Cells[1].Text; int index = dgFocusAreaDetails.SelectedIndex; lblError.Text = dgFocusAreaDetails.DataKeys[index].Value.ToString(); } public void OnCheckChangedEvent(object sender, EventArgs e) { CheckBox chk = (CheckBox)sender; string chkfocusarea = ((Control)chk).ID; //string focusAreaDetails = dgFocusAreaDetails.SelectedRow.Cells[0].Text; int index =Convert.ToInt32(dgFocusAreaDetails.SelectedIndex); if (chk.Checked) { string updateQuery = "UPDATE [LK_CODECAT_FOCUS_AREA] SET [IS_CURRENT_FOCUS] = 1 WHERE PK_ID = " +Convert.ToInt32( dgFocusAreaDetails.DataKeys[index].Value)+" "; } else { lblError.Text = "unchecked"; } } i want to know how i find the datakeyvalue on checked event.

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  • The Evolution Of C#

    - by Paulo Morgado
    The first release of C# (C# 1.0) was all about building a new language for managed code that appealed, mostly, to C++ and Java programmers. The second release (C# 2.0) was mostly about adding what wasn’t time to built into the 1.0 release. The main feature for this release was Generics. The third release (C# 3.0) was all about reducing the impedance mismatch between general purpose programming languages and databases. To achieve this goal, several functional programming features were added to the language and LINQ was born. Going forward, new trends are showing up in the industry and modern programming languages need to be more: Declarative With imperative languages, although having the eye on the what, programs need to focus on the how. This leads to over specification of the solution to the problem in hand, making next to impossible to the execution engine to be smart about the execution of the program and optimize it to run it more efficiently (given the hardware available, for example). Declarative languages, on the other hand, focus only on the what and leave the how to the execution engine. LINQ made C# more declarative by using higher level constructs like orderby and group by that give the execution engine a much better chance of optimizing the execution (by parallelizing it, for example). Concurrent Concurrency is hard and needs to be thought about and it’s very hard to shoehorn it into a programming language. Parallel.For (from the parallel extensions) looks like a parallel for because enough expressiveness has been built into C# 3.0 to allow this without having to commit to specific language syntax. Dynamic There was been lots of debate on which ones are the better programming languages: static or dynamic. The fact is that both have good qualities and users of both types of languages want to have it all. All these trends require a paradigm switch. C# is, in many ways, already a multi-paradigm language. It’s still very object oriented (class oriented as some might say) but it can be argued that C# 3.0 has become a functional programming language because it has all the cornerstones of what a functional programming language needs. Moving forward, will have even more. Besides the influence of these trends, there was a decision of co-evolution of the C# and Visual Basic programming languages. Since its inception, there was been some effort to position C# and Visual Basic against each other and to try to explain what should be done with each language or what kind of programmers use one or the other. Each language should be chosen based on the past experience and familiarity of the developer/team/project/company and not by particular features. In the past, every time a feature was added to one language, the users of the other wanted that feature too. Going forward, when a feature is added to one language, the other will work hard to add the same feature. This doesn’t mean that XML literals will be added to C# (because almost the same can be achieved with LINQ To XML), but Visual Basic will have auto-implemented properties. Most of these features require or are built on top of features of the .NET Framework and, the focus for C# 4.0 was on dynamic programming. Not just dynamic types but being able to talk with anything that isn’t a .NET class. Also introduced in C# 4.0 is co-variance and contra-variance for generic interfaces and delegates. Stay tuned for more on the new C# 4.0 features.

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  • A Method for Reducing Contention and Overhead in Worker Queues for Multithreaded Java Applications

    - by Janice J. Heiss
    A java.net article, rich in practical resources, by IBM India Labs’ Sathiskumar Palaniappan, Kavitha Varadarajan, and Jayashree Viswanathan, explores the challenge of writing code in a way that that effectively makes use of the resources of modern multicore processors and multiprocessor servers.As the article states: “Many server applications, such as Web servers, application servers, database servers, file servers, and mail servers, maintain worker queues and thread pools to handle large numbers of short tasks that arrive from remote sources. In general, a ‘worker queue’ holds all the short tasks that need to be executed, and the threads in the thread pool retrieve the tasks from the worker queue and complete the tasks. Since multiple threads act on the worker queue, adding tasks to and deleting tasks from the worker queue needs to be synchronized, which introduces contention in the worker queue.” The article goes on to explain ways that developers can reduce contention by maintaining one queue per thread. It also demonstrates a work-stealing technique that helps in effectively utilizing the CPU in multicore systems. Read the rest of the article here.

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  • Oracle OpenWorld 2012: Oracle Developer Cloud, ADF-Essentials, ADF Mobile and ME!

    - by Dana Singleterry
    This year at OOW, like those from the past, will certainly be unforgettable. Lots of new announcements which I can't mention here and may not event know about are sure to surprise. I'll keep this short and sweet. For every session ADF, ADF Mobile, Oracle Developer Cloud, Integration with SOA Suite, etc... take a look at the ADF Focus Document listing all the sessions ordered by day providing time and location. For Mobile specifically check out the Mobile Focus Document. OOW 2012 actually kicks off on Sunday with Moscone North demogrounds hosting Cloud. There's also the ADF EMG User Day where you can pick up many technical tips & tricks from ADF Developers / ACE Directors from around the world. A session you shouldn't miss and a great starting point for the week if you miss Sunday's ADF EMG User Day for all of you TechoFiles is Chris Tonas's keynote for developers - Monday 10:45 am at Salon 8 in the Marriott - The Future of Development for Oracle Fusion - From Desktop to Mobile to Cloud. Then peruse the ADF Focus Document to fill out your day with the many sessions and labs on ADF. Don't forge that Wednesday afternoon (4:30 - 5:30) offers an ADF Meetup which is an excellent opportunity to catch up with the Shakers and Makers of ADF from Product Managent, to customers, to top developers leveraging the ADF technology, to ACE Directors themselves. Not to mention free beer is provided to help you wind down from a day of Techno Overload. Now for my schedule and I do hope to see some of you at one of these. OOW 2012 Schedule 10/1 Monday 9:30am – 12:00pm: JDev DemoGrounds 3:15pm – 4:15pm: Intro to Oracle ADF HOL; Marriott Marquis – Salon ¾ 4:00pm – 6:00pm: Cloud DemoGrounds 10/2 Tuesday 9:45am – 12:00pm: JDev DemoGrounds 2:00pm -4:00pm: Cloud DemoGrounds 7:30 – 9:30: Team Dinner @ Donato Enoteca; Redwood City 10/3 Wednesday 10:15pm – 11:15pm: Intro to Oracle ADF HOL; Marriott Marquis – Salon 3/4 1:15pm – 2:15pm: Oracle ADF – Lessons Learned in Real-World Implementations; Moscone South – Room 309This session takes the form of a panel that consists of three customer: Herbalife, Etiya, & Hawaii State Department of Education. During the first part of this session each customer will provide a high-level overview of their application. Following this overview I'll ask questions of the customers specific to their implementations and lessons learned through their development life-cycle. Here's the session abstract: CON3535 - Oracle ADF: Lessons Learned in Real-World Implementations This session profiles and interviews customers that have been successful in delivering compelling applications based on Oracle’s Application Development Framework (Oracle ADF). The session provides an overview of Oracle ADF, and then three customers explain the business drivers for their respective applications and solutions and if possible, provide a demonstration of the applications. Interactive questions posed to the customers after their overview will make for an exciting and dynamic format in which the customers will provide insight into real-world lessons learned in developing with Oracle ADF. 3:30pm – 4:30 pm: Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile; Marriott Marquis – Salon 10A 4:30pm – 6:00pm: Meet and Greet ADF Developers/Customers; OTN Lounge 10/4 Thursday   11:15pm – 12:15pm: Intro to Oracle ADF HOL; Marriott Marquis – Salon 3/4 I'm sure our paths will cross at some point during the week and I look forward to seeing you at one of the many events. Enjoy OOW 2012!

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  • Gumblar Attack

    Gumblar appears to be a combination of exploit scripts and malware. The scripts are embedded in .html, .js and .php files using obfuscated Javascript. They load malware content from Third Party sites without the user’s knowledge, while also stealing FTP credentials from the victim’s computer, which then allows it to spread and infect additional sites. Therefore, when someone visits such an infected site they get infected; if they have FTP credentials for a website on their machine then those sites get infected too. This explains the exponential growth of the exploit in such a short space of time.

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