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  • The Lease Standard Train is Back on Track

    - by Theresa Hickman
    As I was walking to the elevator, I ran into Seamus Moran, our resident accounting expert. Me: “Hi Seamus, where have you been? You don’t write, you don’t call, and you don’t send me flowers. I’ve been hearing more and more about the Lease Accounting topic. It looks like Congress is weighing in on it too and putting heat on FASB. According to a recent article in Reuters  “representatives Brad Sherman, a Democrat, and Republican John Campbell, have written to the U.S. Financial Accounting Standards Board warning of dire economic fallout from a plan to have companies put leases on their balance sheets." Here’s what Seamus had to say: Yes, but there have been some recent developments. The FASB and IASB cleared a logjam, resolved a final “content of the standard” issue, and articulated a way to move forward on Leases last Wednesday.  It looks like the Lease Standard Train is back on track.   We’ve just had a briefing from PwC. The Lease timeline now looks like this: Now to June 2012: The staff will write up the decisions June 2012: Boards will meet on “logistical” issues (glossed over) Oct, Nov, most likely December 2012: A New Lease Exposure Draft will be crafted January – April 2013: Public Comment period begins April to September 2013: Everyone to digest the comments and draft the final standard End of 2013 (Probably more like Early 2014): Publish the new Lease Accounting Standards 2015: Retroactive reporting 2017: New standard is effective It seems that leases under one year will be treated as “rent expense”. If it doesn’t cross two (annual) balance sheets, it doesn’t really matter. This is good news in terms of clarity, resolution, and moving forward on one of the last remaining items to converge the IFRS and U.S. GAAP standards. There are ambiguities, issues, concerns, et cetera, of course, and there are bright lines (“rules”) that bother the “no rules, please” people and ambiguities (“judgments”) that bother the “clarity, please” people, but at least the train isn’t falling off the tracks.  

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  • Avoiding the Black Hole of Leads

    - by Charles Knapp
    Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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  • OpenJDK 6 B26 Available

    - by user9158633
    On September 21, 2012 the source bundle for OpenJDK 6 b26 was published at http://download.java.net/openjdk/jdk6/. The main changes in b26 are the latest round of security updates and a number of other fixes. For more information see the detailed list of all the changes in OpenJDK 6 B26. Test Results: All the jdk regression tests run with  make test passed on linux. cd jdk6 make make test For the current list of excluded tests see  jdk6/jdk/test/ProblemList.txt file:  ProblemList.html in B26 |  Latest ProblemList.txt (in the tip revision). Special thanks to Kelly O'Hair for his contributions to the project and Dave Katleman for his Release Engineering work.

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  • Solaris 11 JDK installation

    - by user20121221
    JAVA -JDK install on Solaris 11 pkg list -s jdk-7 pkg install jdk-7 ls /usr/jdk/instances jdk1.5.0 jdk1.6.0 mv jdk1.7.0_07 /usr/jdk/instances/jdk1.7.0 ls -l total 9 drwxr-xr-x 5 root bin 5 Sep 4 16:08 instances lrwxrwxrwx 1 root root 18 Jul 14 11:11 jdk1.6.0_26 -> instances/jdk1.6.0 lrwxrwxrwx 1 root root 8 Sep 4 16:09 latest -> jdk1.6.0 drwxr-xr-x 4 root bin 4 Jul 14 11:04 packages rm latest ln -s instances/jdk1.7.0 jdk1.7.0_07 ln -s jdk1.7.0_07 latest cd /usr/ ls -ld java lrwxrwxrwx 1 root root 12 Sep 4 16:12 java -> jdk/jdk1.6.0 rm java ln -s jdk/latest java java -version java version "1.7.0_07"Java(TM) SE Runtime Environment (build 1.7.0_07-b10)Java HotSpot(TM) Server VM (build 23.3-b01, mixed mode) stop firefox cd /usr/lib/firefox/plugins rm libnpjp2.so ln -s /usr/jdk/jdk1.7.0_07/jre/lib/i386/libnpjp2.so libnpjp2.so start firefox

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  • Context is Everything

    - by Angus Graham
    Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Context is Everything How many times have you have you asked a question only to hear an answer like “Well, it depends. What exactly are you trying to do?”.  There are times that raw information can’t tell us what we need to know without putting it in a larger context. Let's take a real world example.  If I'm a maintenance planner trying to figure out which assets should be replaced during my next maintenance window, I'm going to go to my Asset Management System.  I can get it to spit out a list of assets that have failed several times over the last year.  But what are these assets connected to?  Is there any safety consequences to shutting off this pipeline to do the work?  Is some other work that's planned going to conflict with replacing this asset?  Several of these questions can't be answered by simply spitting out a list of asset IDs.  The maintenance planner will have to reference a diagram of the plant to answer several of these questions. This is precisely the idea behind Augmented Business Visualization. An Augmented Business Visualization (ABV) solution is one where your structured data (enterprise application data) and your unstructured data (documents, contracts, floor plans, designs, etc.) come together to allow you to make better decisions.  Essentially we're showing your business data into its context. AutoVue allows you to create ABV solutions by integrating your enterprise application with AutoVue’s hotspot framework. Hotspots can be defined for your document. Users can click these hotspots to trigger actions in your enterprise app. Similarly, the enterprise app can highlight the hotspots in your document based on its business data, creating a visual dashboard of your business data in the context of your document. ABV is not new. We introduced the hotspot framework in AutoVue 20.1 with text hotspots. Any text in a PDF or 2D CAD drawing could be turned into a hotspot. In 20.2 we have enhanced this to include 2 new types of hotspots: 3D and regional hotspots. 3D hotspots allow you to turn 3D parts into hotspots. Hotspots can be defined based on the attributes of the part, so you can create hotspots based on part numbers, material, date of delivery, etc.  Regional hotspots allow an administrator to define rectangular regions on any PDF, image, or 2D CAD drawing. This is perfect for cases where the document you’re using either doesn’t have text in it (a JPG or TIFF for example) or if you want to define hotspots that don’t correspond to the text in the document. There are lots of possible uses for AutoVue hotspots.  A great demonstration of how our hotspot capabilities can help add context to enterprise data in the Energy sector can be found in the following AutoVue movies: Maintenance Planning in the Energy Sector - Watch it Now Capital Construction Project Management in the Energy Sector  -  Watch it Now Commissioning and Handover Process for the Energy Sector  -  Watch it Now

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  • OpenJDK 6 B27 Available

    - by user9158633
    On October 26, 2012 the source bundle for OpenJDK 6 b27 was published at http://download.java.net/openjdk/jdk6/. The main changes in b27 are the latest round of security updates and a number of other fixes. For more information see the detailed list of all the changes in OpenJDK 6 B27. Test Results: All the jdk regression tests run with  make test passed on linux_i586 cd jdk6 make make test Note: sun/tools/jinfo/Basic.sh test failed on linux_x64. For the current list of excluded tests see  jdk6/jdk/test/ProblemList.txt file:  ProblemList.html in B27 |  Latest ProblemList.txt (in the tip revision). Special thanks to Kelly O'Hair for his contributions to the project and Dave Katleman for his Release Engineering work.

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  • Challenge Ends on Friday!

    - by Yolande Poirier
    This is your last chance to win a JavaOne trip. Submit a project video and code for the IoT Developer Challenge by this Friday, May 30.  12 JavaOne trips will be awarded to 3 professional teams and one student team. Members of two student teams will win laptops and certification training vouchers. Ask your last minute questions on the coaching form or the Challenge forum. They will be answered promptly. Your project video should explain how your project works. Any common video format such as mp4, avi, mov is fine. Your project must use Java Embedded - whether it is Java SE Embedded or ME Embedded - with the hardware of your choice, including any devices, boards and IoT technology. The project will be judged based on the project implementation, innovation and business usefulness. More details on the IoT Developer Challenge website  Just for fun! Here is a video of Vinicius Senger giving a tour of his home lab, and showing his boards and gadgets. &lt;span id=&quot;XinhaEditingPostion&quot;&gt;&lt;/span&gt;

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  • Partner Webcast: Service Automation - September 19th, 11:00am PST (20:00 CET)

    - by Richard Lefebvre
    LIVE PARTNERCAST Save the Date: September 19th, 11:00am Pacific Streaming Live at partners.oracle.com Hosted by Rachel Lunt, Director of Global Business Unit Partner Enablement Topic: Service Automation Guests: Patrick Ty, Sr. Solutions Manager of Partner Enablement for Oracle Commerce. Jim Richmond, Director of US eBusiness Consulting at RealDecoy. John Sekevitch, Managing Director for Aaxis Commerce. Karl Helfner, Partner Enablement Manager covering RightNow CX Cloud Service at Oracle. How do I view a live OPN PartnerCast? PartnerCasts can be viewed once a month, live from the Oracle PartnerNetwork homepage. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Missed the last PartnerCast? Replays of each segment are published to the replay tab here, the Oracle Media Network, and Oracle PartnerNetwork’s YouTube channel.  You can also subscribe to the PartnerCast RSS Feed and view through your favorite newsreader

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  • Java Magazine: Java at Sea!

    - by Tori Wieldt
    The September/October issue of Java Magazine is now out, with several great Java stories, including: Java At Sea? Liquid Robotics charts a new course with expert help from Java pioneer James Gosling.?  ?Duke’s Choice AwardsMeet this year’s winners! (The awards will be presented at the JavaOne Sunday night reception at the Taylor Street Cafe.)Looking Ahead to Project LambdaJava Language Architect Brian Goetz on the importance of lambda expressions.JCP Q&A: Ben EvansThe London JUG representative talks about the JCP and the Java community.Java EE Connector Architecture 1.6Adam Bien on deep integration with connector services in a lean way.DataFX: Populate JavaFX Controls with Real-World DataTools to retrieve, parse, and render data in a variety of JavaFX controls. Fix ThisStephen Chin challenges your JavaFX skills. Java Magazine is a bi-monthly online publication. It includes technical articles on the Java language and platform; Java innovations and innovators; JUG and JCP news; Java events; links to online Java communities; and videos and multimedia demos. Subscriptions are free.

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  • The 2012 JAX Innovation Awards

    - by Janice J. Heiss
    A new article, now up on otn/java, titled “The 2012 JAX Innovation Awards” reports on  important Java developments celebrated by the Awards, which were announced in July of 2012. The Awards, given by S&S Media Group, aim to, "Reward those technologies, companies, organizations and individuals that make outstanding contributions to Java." The Awards fall into three categories: Most Innovative Java Technology, Most Innovative Java Company, and Top Java Ambassador. In addition, a finalist who did not win an award receives a Special Jury prize, "in acknowledgement of their unique contribution and positive impact on the Java ecosystem."The winners were: JetBrains for Most Innovative Java Company; Adam Bien as Top Java Ambassador; Restructure 101, created by Headway Software, as Most Innovative Technology; and Charles Nutter, Special Jury award. Each winner received a $2,500 prize. The five finalists in each category were invited to attend the JAX Conference in San Francisco, California. This year's winners each received a $2,500 prize. JetBrains Fellow, Ann Oreshnikova, listed her favorite JetBrains innovations: * Nullability annotations and nullability checker* CamelCase navigation and completion* Continuous Integration in grid (on multiple agents), in TeamCity* IntelliJ Platform and its language support framework* MPS language workbench* Kotlin programming languageWhen asked what currently excites him about Java, Adam Bien, winner of the Java Ambassador Award, expressed enthusiasm over the increasing interest of smaller companies and startups for Java EE. “This is a very good sign,” he said. “Only a few years ago J2EE was mostly used by larger companies -- now it becomes interesting even for one-person shows. Enterprise Java events are also extremely popular. On the Java SE side, I'm really excited about Project Nashorn.”Special Jury Prize Winner, Charles Nutter of Red Hat, remarked that, “JRuby seems to have hit a tipping point this past year, moving from ‘just another Ruby implementation’ to ‘the best Ruby implementation for X,’ where X may be performance, scaling, big data, stability, reliability, security, and a number of other features important for today's applications. Check out the complete article here.

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  • php registration form - limit emails [closed]

    - by Daniel
    i want to restrict certain emails to my website. an example would be that i only want people with gmail accounts to register to my website. { /* Check if valid email address */ $regex = "^[_+a-z0-9-]+(\.[_+a-z0-9-]+)*" ."@[a-z0-9-]+(\.[a-z0-9-]{1,})*" ."\.([a-z]{2,}){1}$"; if(!eregi($regex,$subemail)){ $form->setError($field, "* Email invalid"); } $subemail = stripslashes($subemail); } this is what i have so far to check if its a valid email.

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  • Welcome to ubiquitous file sharing (December 08, 2009)

    - by user12612012
    The core of any file server is its file system and ZFS provides the foundation on which we have built our ubiquitous file sharing and single access control model.  ZFS has a rich, Windows and NFSv4 compatible, ACL implementation (ZFS only uses ACLs), it understands both UNIX IDs and Windows SIDs and it is integrated with the identity mapping service; it knows when a UNIX/NIS user and a Windows user are equivalent, and similarly for groups.  We have a single access control architecture, regardless of whether you are accessing the system via NFS or SMB/CIFS.The NFS and SMB protocol services are also integrated with the identity mapping service and shares are not restricted to UNIX permissions or Windows permissions.  All access control is performed by ZFS, the system can always share file systems simultaneously over both protocols and our model is native access to any share from either protocol.Modal architectures have unnecessary restrictions, confusing rules, administrative overhead and weird deployments to try to make them work; they exist as a compromise not because they offer a benefit.  Having some shares that only support UNIX permissions, others that only support ACLs and some that support both in a quirky way really doesn't seem like the sort of thing you'd want in a multi-protocol file server.  Perhaps because the server has been built on a file system that was designed for UNIX permissions, possibly with ACL support bolted on as an add-on afterthought, or because the protocol services are not truly integrated with the operating system, it may not be capable of supporting a single integrated model.With a single, integrated sharing and access control model: If you connect from Windows or another SMB/CIFS client: The system creates a credential containing both your Windows identity and your UNIX/NIS identity.  The credential includes UNIX/NIS IDs and SIDs, and UNIX/NIS groups and Windows groups. If your Windows identity is mapped to an ephemeral ID, files created by you will be owned by your Windows identity (ZFS understands both UNIX IDs and Windows SIDs). If your Windows identity is mapped to a real UNIX/NIS UID, files created by you will be owned by your UNIX/NIS identity. If you access a file that you previously created from UNIX, the system will map your UNIX identity to your Windows identity and recognize that you are the owner.  Identity mapping also supports access checking if you are being assessed for access via the ACL. If you connect via NFS (typically from a UNIX client): The system creates a credential containing your UNIX/NIS identity (including groups). Files you create will be owned by your UNIX/NIS identity. If you access a file that you previously created from Windows and the file is owned by your UID, no mapping is required. Otherwise the system will map your Windows identity to your UNIX/NIS identity and recognize that you are the owner.  Again, mapping is fully supported during ACL processing. The NFS, SMB/CIFS and ZFS services all work cooperatively to ensure that your UNIX identity and your Windows identity are equivalent when you access the system.  This, along with the single ACL-based access control implementation, results in a system that provides that elusive ubiquitous file sharing experience.

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  • Public Cloud, co-location and managed services ... what is the cloud?

    - by llaszews
    Recently I have had conversation with a number of people that are selling and implementing 'cloud' solutions. I put cloud in quotes as implementations like co-location (aka co-lo) and managed services (sometimes referred to as 'your mess for less') have become popular options for companies moving to the cloud. These are obviously not pure public cloud offerings and probably more of hybrid cloud implementations as the infrastructure (PasS and IaaS)is dedicated to a specific customer. This eliminates the security, multi-tenancy, performance and other concerns that companies have regarding public cloud. Are co-location and managed services cloud to you? Are they something your company is considering when you think about cloud ?

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  • Hack Fest at Devoxx

    - by Yolande Poirier
    On November 11th and 12th, Devoxx attendees will get the chance to build a Java embedded application onsite. During the Raspberry Pi & Leap Motion hands-on labs on Monday and Tuesday mornings, you will learn about Raspberry Pi development with Java embedded using Leap Motion and other sensors. The afternoons are hacking time on a project of your choice. You can get your inspiration from existing projects. You can also use their project source code and improve on already developed applications.  The goal is for you to create something fun and innovative in only a couple of days, no matter your experience in embedded systems.  We provide you with equipment like the Raspberry Pi, sensors, and Leap Motion. Thanks to Stephan Janssen for lending us 10 Leap Motions for the Hack Fest. Raspberry Pi and sensors are pre-configured. You will access the sensors via a web address. You can build a project alone if you want. We also give the opportunity to brainstorm ideas with other attendees and maybe build something more complex. You will get one-on-one help from top-notch coaches. Vinicius Senger has tons of experience with Java and the Raspberry. He runs Java embedded challenges and give training year round. Geert Bevin contributed to many open source projects and his latest venture is with the Leap Motion. Bruno Borges's expertise is in connecting backend logic with great interfaces. Yara Senger is a Java Champion and a great Java embedded mentor.    Don't miss this opportunity! This is your chance to transform your idea into a Raspberry Pi or a Leap Motion application.

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  • Reminder: WebLogic Global, Virtual Developer Day November 5

    - by jeckels
    Just a quick reminder about the FREE virtual developer day focused on WebLogic (and Coherence) coming on November 5th. This day, with content tailored for developers, will guide you through tooling updates and best practices around creating applications with WebLogic and Coherence as target platforms. We'll also explore advances in how you can manage your build, deploy and ongoing management processes to streamline your application's life cycle. And of course, we'll conclude with some hands-on labs that ensure this isn't all a bunch of made-up stuff - get your hands dirty in the code!November 5, 20139am PT/12pm ETREGISTER NOW We're offering two tracks for your attendance, though of course you're free to attend any session you wish. The first will be for pure developers with sessions around developing for WebLogic with HTML5, processing live events with Coherence, and looking at development tooling. The second is for developers who are involved in the building and management processes as part of the application life cycle. These sessions focus on using Maven for builds, using Chef and Puppet for configuration and more.We look forward to seeing you there - don't forget to invite a friend!

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  • Belgrade Open Source Software Development Center

    - by Tori Wieldt
    A new Open Source Software Development Center is open at University of Belgrade Serbia. It centers around using Java & NetBeans as open source projects to learn from and contribute to. Assistant Professor Zoran Sevarac says that not only does the center allow him to teach software development using open source projects, but also "we are improving our University courses based on the experience we get from working on open source code."  Some of the projects underway are a NetBeans UML plugin; Neuroph (a Java neural network framework, with a NetBeans Platform-based UI); a NetBeans DOAP Plugin; WorkieTalkie (NetBeans chat plugin); and 2D and 3D visualization plugins for NetBeans. Here's video describing the NetBeans UML plugin: University of Belgrade also has an official university course about open source development, where students learn to use development tools, work in teams, participate in open source projects and learn from real world software development projects. Students, teachers, and researchers at the University of Belgrade, and any member of the open source community are welcome to come to learn software development from successful open source projects. For more information, you can contact Zoran Sevarac (@neuroph on Twitter). 

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  • Multiple Selections from Dropdown in Word 2011 Form

    - by BR Hudgens
    Anyone know if there is a way to setup a Word form to allow the user to select multiple items from a dropdown list that are then displayed? For example, I need to setup a form to identify applicability of specific procedures to various levels of our organization. Since the listing of all departments under all divisions can be pretty lengthy, I was hoping for the ability to check off a division and then have a dropdown list on the same line to select the applicable departments (so the selections are specific to that division and not all listed on the form if that division is not applicable). First, I'm not seeing how to create a dropdown that would allow multiple selections. Beyond that, I don't know if that form element alone would then display all selected items or if that would require another element of some type. Anyone have any suggestions on this? Thanks in advance!

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  • Oops, I left my kernel zone configuration behind!

    - by mgerdts
    Most people use boot environments to move in one direction.  A system starts with an initial installation and from time to time new boot environments are created - typically as a result of pkg update - and then the new BE is booted.  This post is of little interest to those people as no hackery is needed.  This post is about some mild hackery. During development, I commonly test different scenarios across multiple boot environments.  Many times, those tests aren't related to the act of configuring or installing zone and I so it's kinda handy to avoid the effort involved of zone configuration and installation.  A somewhat common order of operations is like the following: # beadm create -e golden -a test1 # reboot Once the system is running in the test1 BE, I install a kernel zone. # zonecfg -z a178 create -t SYSsolaris-kz # zoneadm -z a178 install Time passes, and I do all kinds of stuff to the test1 boot environment and want to test other scenarios in a clean boot environment.  So then I create a new one from my golden BE and reboot into it. # beadm create -e golden -a test2 # reboot Since the test2 BE was created from the golden BE, it doesn't have the configuration for the kernel zone that I configured and installed.  Getting that zone over to the test2 BE is pretty easy.  My test1 BE is really known as s11fixes-2. root@vzl-212:~# beadm mount s11fixes-2 /mnt root@vzl-212:~# zonecfg -R /mnt -z a178 export | zonecfg -z a178 -f - root@vzl-212:~# beadm unmount s11fixes-2 root@vzl-212:~# zoneadm -z a178 attach root@vzl-212:~# zoneadm -z a178 boot On the face of it, it would seem as though it would have been easier to just use zonecfg -z a178 create -t SYSolaris-kz within the test2 BE to get the new configuration over.  That would almost work, but it would have left behind the encryption key required for access to host data and any suspend image.  See solaris-kz(5) for more info on host data.  I very commonly have more complex configurations that contain many storage URIs and non-default resource controls.  Retyping them would be rather tedious.

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  • Constituent Experience Counts In Public Sector

    - by Michael Seback
      Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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  • Fusion Learning Center News

    - by Richard Lefebvre
    The Fusion Learning Center portal now includes more than 1,600 learning assets. With so many assets, we have re-organized this portal slightly by introducing a new References section in the right lower corner, where we are providing quick links to the key assets. Furthermore, we have introduced a new Release Readiness section in the left navigation. Currently this points to the latest release; Release 4. We will be updating this section to also include the ability to stripe the assets by release. More to come on this later! New Assets and Uplifted Content include: The CRM Family Foundation webinar is updated to reflect the latest content CRM has also created two new Sales Positioning webinars: Contracts Solution Pitch and PRM Solution Pitch The Fusion Apps FAQ is updated - the changes can be found in the change log

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  • OBIA on Teradata - Part 4

    - by Mohan Ramanuja
    Monitoring Tools Name Action Teradata Manager (PMON) Check for down resources UNIX Check the /var/adm/streams log DBC.Software_Event_Log Check for hardware errors. Tunable ParametersFollowing parameters could be tuned for better performance Maximum Response Buffer Size (MAXRESPSIZE) Session Data Unit (SDU) Transport Date Unit (TDU) Related Links http://forums.teradata.com/forum http://www.info.teradata.com/Datawarehouse/eBrowseBy.cfm?page=TeradataDatabase http://www.teradataforum.com/ncr_pdf.htm http://www.teradata.com/blogs/ http://www.teradatamagazine.com/

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  • Install tmux on Mac OS X

    - by unixben
    This is a short run down on how to get tmux running on your Mac OS X system. The same methodology applies when compiling this on Solaris. What is tmux? According to the developer's page, "tmux is a terminal multiplexer: it enables a number of terminals (or windows), each running a separate program, to be created, accessed, and controlled from a single screen. tmux may be detached from a screen and continue running in the background, then later reattached". Why not just use screen? For me, the primary reason I switched to tmux from screen is the much easier configuration syntax that tmux offers. If you've ever struggled with formatting screen's caption or hardstatus line, then you will appreciate the ease with which you can achieve the same results in tmux. Preparing your environment You will need a C compiler installed. I believe that OS X ships by default with GNU make, but if not, then you will need to obtain it or use Xcode. Download the sources While I'm putting all this together, I like to keep everything neatly tucked away in a build directory. mkdir ~/build cd ~/build curl -OL http://downloads.sourceforge.net/tmux/tmux-1.5.tar.gz curl -OL http://downloads.sourceforge.net/project/levent/libevent/libevent-2.0/libevent-2.0.16-stable.tar.gz Unpack the sources tar xzf tmux-1.5.tar.gz tar xzf libevent-2.0.16-stable.tar.gz Compiling libevent cd libevent-2.0.16-stable ./configure --prefix=/opt make sudo make install Compiling tmux cd ../tmux-1.5 LDFLAGS="-L/opt/lib" CPPFLAGS="-I/opt/include" LIBS="-lresolv" ./configure --prefix=/opt make sudo make install That's all there is to it!

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  • Blockbuster Time Machine

    - by David Dorf
    In another example of clinging to the core business much too long, DISH announced its closing the remaining 300 Blockbuster stores.  This reminds us that we must always be looking over our shoulders for the next big thing.  Blockbuster had the opportunity to buy Netflix, but it passed just as Barnes & Noble decided it didn't need to partner with Amazon.  Its so tempting to stick with a profitable business instead of taking a risk on a new idea.  Nevertheless, Blockbuster is history -- and this video from The Onion seals it. Historic ‘Blockbuster’ Store Offers Glimpse Of How Movies Were Rented In The Past

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  • How to set a Static Route on a Storage Node

    - by csoto
    To set up a host route to an IP address, here are the procedures for BUI and CLI. You need to know the destination, mask, interface and network. Note that, in this case, the values are just examples. CLI - Log into CLI and run the commands below: configuration net routing create set family=IPv4 set destination=203.246.186.80 set mask=32 set gateway=192.168.100.230 set interface=igb0 commit BUI - Log in to the web ui of the ZFSSA NAS head - Click Configuration - Network - Routing - (+) - In the popup window that will be displayed, enter the values accordingly on the popup window shown on the screenshot below: Any of the two above procedures should get your desired route in place.

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  • Java-Powered Robot Named NAO Wows Crowds

    - by Tori Wieldt
    He drew a crowd where he went at JavaOne. And only being 22.5 inches/573 mm tall, that's pretty impressive. Nao (pronounced now) is an autonomous, programmable humanoid robot developed by Aldebaran Robotics, a French robotics company. Over 200 academic institutions worldwide have made use of the robot. In this video from JavaOne, Nicolas Rigaud shows off the NAO robot which you can control with Java. We are eager to see what Java developers can do with a robot that can walk, talk, see, hear, and dance. &amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;gt; You can see several pictures in the blog Aldebaran Robotics at JavaOne. Learn more about the Aldebaran robotics developer program.

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