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  • Impressions of Pivotal Tracker

    Pivotal Tracker is a free, online agile project management system. Ive been using it recently to better communicate to customers about the current state of our project. In Pivotal Tracker, the unit of work is a story and stories are arranged into iterations or delivery cycles. Stories can be any level of granularity you want, but the idea is to use stories to communicate clearly to customers, so you dont want to write a novel. You especially dont want to write a list of detailed programming tasks. A good story for a point of sale system might be: Allow managers to override the price of an item while ringing up a customer. A less useful story: Script out the process of adding a manager flag to the user table and stage that script into the deploy directory. Stories are estimated using a point scale, by default 1, 2 or 3. Iterations are then automatically laid out by combining enough tasks to fill the point total for that period of time. You have to start with a guess on how many points your team can do in an iteration, then adjust with real data as you complete iterations. This is basic agile methodology, but where Pivotal Tracker adds value is that it automatically and graphically lays out iterations for you on your project site. This makes communication and planning easy. Compiling release notes is no longer painful as it has been clear from the outset what work is going on. While I much prefer Pivotal Trackers customer facing interface over what we used previously (TFS), I see a couple of gaps. First, I have not able to make much headway with the reporting tools. Despite my complaints about TFS, it can produce some nice reports. Second, its not clear where if at all, Id keep track of purely internal tasks. Im talking about server maintenance, cleaning up source control, checking back on some code which you never quite felt right about. Theres no purpose in cluttering up an iteration backlog with these items, but if you dont track them, you lose them. Im not sure what a good answer for that is. One gap I thought Id see, which I dont, is more granular dev tasks. If Im implementing a story, Ill write out the steps and track my progress, but really, those steps arent useful to anybody but me. The only time Ive found that level of detail really useful is when my tasks are defined at too high a level anyway or when Im working with someone who needs more coaching and might not be able to finish a story in time without some scaffolding to get them going. You can learn more about Pivotal Tracker at: http://www.pivotaltracker.com/learnmore.   --- Relevant Links --- A good intro to stories: http://www.agilemodeling.com/artifacts/userStory.htmDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • TalkTalk Business Succeeds with Engaging Conversations on an Eloqua platform

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 “Everybody from online, CRM and data, channel management, communications, and content had to pull together to deliver one campaign and Eloqua was the glue that held it all together.” says Paul Higgins, Marketing Director, TalkTalk Business (UK, telco) in this 2'23 video. Challenges Nurturing multiple sales channels with very diverse customers. Generating leads qualified to a very high standard. Engaging a fatigued and apathetic target audience. Positioning the brand as industry thought leaders. Solutions “What’s Your Business Grade?” campaign Eloqua automated email nurture strategy Eloqua Partner Network – Stein IAS Results ROI of 20:1. 40% uplift in sales opportunities in the smaller end with a 25% reduction in costs. 20–25% increase in sales qualified leads for mid-market, corporate, and enterprise customer sets. Open rate highs of 61.84% and click to open highs of 15.97%. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • JavaOne Latin America 2011: Keynotes, Sessions, Hands-on Lab, Geek Bike Ride, etc.

    - by arungupta
    After a very successful JavaOne San Francisco, the first JavaOne on the road for 2011 is heading to Latin America next week. There are 59 sessions delivered by several rock star speakers and with 60% sessions delivered by the local community. There are strategy, technical and community keynotes. The community keynote on Thursday will particularly be lot of fun with appearances from Java Champions, JUG leaders, jHome, and several others. Also check out the Exhibitor Floor Plan and don't forget to Register! The complete session schedule gives an overview for the list of technical sessions and hands-on lab. There are several Java EE, GlassFish, and WebLogic sessions and are highlighted below: Tuesday, Dec 6 Oracle WebLogic Server XML-Free Programming: Java Server and Client Development without <> Java EE Application in Production: Tips and Tricks to achieve zero downtime Web Applications and Wicket Scala on GlassFish and Java EE 6 REST and Java best practices, issues and solutions for the Enterprise Building a RESTful Web Application with JAX-RS and Ext JS 4 Wednesday, Dec 7 Oracle GlassFish Server in the Virtual World JAX-RS 2.0: What's in JSR 339 ? JSF 343: What's coming in Java Message Service 2.0 ? The Great News of JSF 2.0! Thursday, Dec 8 Servlet 3.1 Update Develop, Deploy, and Monitor a Java EE 6 Application with Clustered GlassFish 3.1 Migrating from EJB/SOAP to REST with JAX-RS: The Case of the Central Bank of Brazil GlassFish REST Administration Back End: An Insider look at a real REST Application Scripting and Agile Java EE Applications with Jython And this is Brazil so a fun element is important. There are the usual Caiprihinas, Churrascaria, late night social dinners, community engagement, and multiple other fun activities. Fabiane Nardon and SOUJava gang are also organizing a Geek Bike Ride on the Sunday (Dec 4th) before JavaOne. The 20k ride (map) starts at 7am and goes through the streets of Sao Paulo. This is an opportunity to meet some of the JavaOne speakers and attendees outside the conference. They've even designed a t-shirt and 32 geeks have signed up so far. I'm glad my discussion with Fabiane during FISL early this year for arranging this bike ride is finally taking shape! I'm definitely looking forward to it and will be bringing nice fruity Odwalla bars for all the riders. Be there to ride with me and many others :-) Stay updated by following @oracledobrasil and @javaoneconf. I'll be there, will you ? Don't wait and register now! And in case you are interested in reading about the experience from last year ... it was lot of fun! Just check out a collage of pictures yourself ... And the complete album at:

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  • Backup SQL Database Federation

    - by Herve Roggero
    One of the amazing features of Windows Azure SQL Database is the ability to create federations in order to scale your cloud databases. However until now, there were very few options available to backup federated databases. In this post I will show you how Enzo Cloud Backup can help you backup, and restore your federated database easily. You can restore federated databases in SQL Database, or even on SQL Server (as regular databases). Generally speaking, you will need to perform the following steps to backup and restore the federations of a SQL Database: Backup the federation root Backup the federation members Restore the federation root Restore the federation members These actions can be automated using: the built-in scheduler of Enzo Cloud Backup, the command-line utilities, or the .NET Cloud Backup API provided, giving you complete control on how you want to perform your backup and restore operations. Backing up federations Let’s look at the tool to backup federations. You can explore your existing federations by using the Enzo Cloud Backup application as shown below. As you can see, the federation root and the various federations available are shown in separate tabs for convenience. You would first need to backup the federation root (unless you intend to restore the federation member on a local SQL Server database and you don’t need what’s in the federation root). The steps are similar than those to backup a federation member, so let’s proceed to backing up a federation member. You can click on a specific federation member to view the database details by clicking at the tab that contains your federation member. You can see the size currently consumed and a summary of its content at the bottom of the screen. If you right-click on a specific range, you can choose to backup the federation member. This brings up a window with the details of the federation member already filled out for you, including the value of the member that is used to select the federation member. Notice that the list of Federations includes “Federation Root”, which is what you need to select to backup the federation root (you can also do that directly from the root database tab).  Once you provide at least one backup destination, you can begin the backup operation.  From this window, you can also schedule this operation as a job and perform this operation entirely in the cloud. You can also “filter” the connection, so that only the specific member value is backed up (this will backup all the global tables, and only the records for which the distribution value is the one specified). You can repeat this operation for every federation member in your federation. Restoring Federations Once backed up, you can restore your federations easily. Select the backup device using the tool, then select Restore. The following window will appear. From here you can create a new root database. You can also view the backup properties, showing you exactly which federations will be created. Under the Federations tab, you can select how the federations will be created. I chose to recreate the federations and let the tool perform all the SPLIT operations necessary to recreate the same number of federation members. Other options include to create the first federation member only, or not to create the federation members at all. Once the root database has been restored and the federation members have been created, you can restore the federation members you previously backed up. The screen below shows you how to restore a backup of a federation member into a specific federation member (the details of the federation member are provided to make it easier to identify). Conclusion This post gave you an overview on how to backup and restore federation roots and federation members. The backup operations can be setup once, then scheduled daily.

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  • Impressions from VMworld - Clearing up Misconceptions

    - by Monica Kumar
    Gorgeous sunny weather…none of the usual summer fog…the Oracle Virtualization team has been busy at VMworld in San Francisco this week. From the time exhibits opened on Sunday, our booth staff was fully engaged with visitors. It was great to meet with customers and prospects, and there were many…most with promises to meet again in October at Oracle OpenWorld 2012. Interests and questions ran the gamut - from implementation details to consolidating applications to how does Oracle VM enable rapid application deployment to Oracle support and licensing. All good stuff! Some inquiries are poignant and really help us get at the customer pain points. Some are just based on misconceptions. We’d like to address a couple of common misconceptions that we heard: 1) Rapid deployment of enterprise applications is great but I don’t do this all the time. So why bother? While production applications don’t get updated or upgraded as often, development and QA staging environments are much more dynamic. Also, in today’s Cloud based computing environments, end users expect an entire solution, along with the virtual machine, to be provisioned instantly, on-demand, as and when they need to scale. Whether it’s adding a new feature to meet customer demands or updating applications to meet business/service compliance, these environments undergo change frequently. The ability to rapidly stand up an entire application stack with all the components such as database tier, mid-tier, OS, and applications tightly integrated, can offer significant value. Hand patching, installation of the OS, application and configurations to ensure the entire stack works well together can take days and weeks. Oracle VM Templates provide a much faster path to standing up a development, QA or production stack in a matter of hours or minutes. I see lots of eyes light up as we get to this point of the conversation. 2) Oracle Software licensing on VMware vSphere In the world of multi-vendor IT stacks, understanding license boundaries and terms and conditions for each product in the stack can be challenging.  Oracle’s licensing, though, is straightforward.  Oracle software is licensed per physical processor in the server or cluster where the Oracle software is installed and/or running.  The use of third party virtualization technologies such as VMware is not allowed as a means to change the way Oracle software is licensed.  Exceptions are spelled out in the licensing document labeled “Hard Partitioning". Here are some fun pictures! Visitors to our booth told us they loved the Oracle SUV courtesy shuttles that are helping attendees get to/from hotels. Also spotted were several taxicabs sporting an Oracle banner! Stay tuned for more highlights across desktop and server virtualization as we wrap up our participation at VMworld.

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  • SQL SERVER – Unable to DELETE Project in Data Quality Projects (DQS)

    - by pinaldave
    Here is the email which made me write this blog post. When I write a blog post I write keeping in mind that if the developer is not familiar with the concept he will attempt this on the development server. If due to any reason you attempt it on any other server than your personal server, developer should make sure to have complete confidence on his own expertise and understand the risk behind it.  Well, let us read the email which I received. I have modified it a bit to remove information related to organizational and individual. “I just read your blog post on Beginning DQS. I went ahead and followed every single screenshot and it worked fine. I was able to execute the DQS project successfully. However, the same blog post got me in trouble – a serious trouble. After first successful deployment I went ahead and created a few of my own knowledge base and projects. I played around a bit and then decided to get back to real work. Now we had deployed DQS on production server only, so experiment on production server. Now, when I got back to my work, I forgot to close all the windows. My manager found the window open and have seen my test projects. He has asked me to delete my experiments immediately and have said words which I cannot write to you. Here is the problem. I am not able to delete the project which I have created earlier. I am able to open it and play with it but the delete option is disabled and grayed out (see attached image). Now I believe there is nothing wrong with this project as it was just a test project. Would you please write to my manager that it is not harmful to leave that project there as it is? It is also not using any resources. I think he will believe you.” As I said this kind of email makes me uncomfortable. I do not want someone to execute anything on production server. I often write notes and disclaimer on my post when something is dangerous to execute on production server. However, if someone is not expert with SQL Server and attempts something new on production server, I think the major issue is here with the person (admin) who gave new developer permission to production server. This has to be carefully avoided. Here was my response to the individual. “I cannot write to your manager anything as he has not asked me anything. Honestly I believe he is correct in his behavior as you should have not executed anything on the production server without prior approval and testing on the development server. Any R&D must be done on local box or development box. I suggest you request your manager to prevent access to users who does not need access. If he is a good manager, he might have already implemented by now recent event. I also see your screenshot. Here is the issue: While you were playing with project, you might have closed the project half the way, without completing it. Due to the same reason it is locked. You can open and continue from the same place where you have left the project. If you do not need the project any more. Right click on it, click on unlock the project. This will enable the DELETE option and now you can delete the project. Next time, be safe out there. It may be dangerous to have admin access to production server when not needed.“ I have yet not heard from him but I believe he will take my words positively. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Data Quality Services, DQS

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  • Give a session on C++ AMP – here is how

    - by Daniel Moth
    Ever since presenting on C++ AMP at the AMD Fusion conference in June, then the Gamefest conference in August, and the BUILD conference in September, I've had numerous requests about my material from folks that want to re-deliver the same session. The C++ AMP session I put together has evolved over the 3 presentations to its final form that I used at BUILD, so that is the one I recommend you base yours on. Please get the slides and the recording from channel9 (I'll refer to slide numbers below). This is how I've been presenting the C++ AMP session: Context (slide 3, 04:18-08:18) Start with a demo, on my dual-GPU machine. I've been using the N-Body sample (for VS 11 Developer Preview). (slide 4) Use an nvidia slide that has additional examples of performance improvements that customers enjoy with heterogeneous computing. (slide 5) Talk a bit about the differences today between CPU and GPU hardware, leading to the fact that these will continue to co-exist and that GPUs are great for data parallel algorithms, but not much else today. One is a jack of all trades and the other is a number cruncher. (slide 6) Use the APU example from amd, as one indication that the hardware space is still in motion, emphasizing that the C++ AMP solution is a data parallel API, not a GPU API. It has a future proof design for hardware we have yet to see. (slide 7) Provide more meta-data, as blogged about when I first introduced C++ AMP. Code (slide 9-11) Introduce C++ AMP coding with a simplistic array-addition algorithm – the slides speak for themselves. (slide 12-13) index<N>, extent<N>, and grid<N>. (Slide 14-16) array<T,N>, array_view<T,N> and comparison between them. (Slide 17) parallel_for_each. (slide 18, 21) restrict. (slide 19-20) actual restrictions of restrict(direct3d) – the slides speak for themselves. (slide 22) bring it altogether with a matrix multiplication example. (slide 23-24) accelerator, and accelerator_view. (slide 26-29) Introduce tiling incl. tiled matrix multiplication [tiling probably deserves a whole session instead of 6 minutes!]. IDE (slide 34,37) Briefly touch on the concurrency visualizer. It supports GPU profiling, but enhancements specific to C++ AMP we hope will come at the Beta timeframe, which is when I'll be spending more time talking about it. (slide 35-36, 51:54-59:16) Demonstrate the GPU debugging experience in VS 11. Summary (slide 39) Re-iterate some of the points of slide 7, and add the point that the C++ AMP spec will be open for other compiler vendors to implement, even on other platforms (in fact, Microsoft is actively working on that). (slide 40) Links to content – see slide – including where all your questions should go: http://social.msdn.microsoft.com/Forums/en/parallelcppnative/threads.   "But I don't have time for a full blown session, I only need 2 (or just 1, or 3) C++ AMP slides to use in my session on related topic X" If all you want is a small number of slides, you can take some from the session above and customize them. But because I am so nice, I have created some slides for you, including talking points in the notes section. Download them here. Comments about this post by Daniel Moth welcome at the original blog.

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  • PASS summit 2013. We do not remember days. We remember moments.

    - by Maria Zakourdaev
      "Business or pleasure?" barked the security officer in the Charlotte International Airport. "I’m not sure, sir," I whimpered, immediately losing all courage. "I'm here for the database technologies summit called PASS”. "Sounds boring. Definitely a business trip." Boring?! He couldn’t have been more wrong. If he only knew about the countless meetings throughout the year where I waved my hands at my great boss and explained again and again how fantastic this summit is and how much I learned last year. One by one, the drops of water began eating away at the stone. He finally approved of my trip just to stop me from torturing him. Time moves as slow as a turtle when you are waiting for something. Time runs as fast as a cheetah when you are there. PASS has come...and passed. It’s been an amazing week. Enormous sqlenergy has filled the city, filled the convention center and the surrounding pubs and restaurants. There were awesome speakers, great content, and the chance to meet most inspiring database professionals from all over the world. Some sessions were unforgettable. Imagine a fully packed room with more than 500 people in awed silence, catching each and every one of Paul Randall's words. His tremendous energy and deep knowledge were truly thrilling. No words can describe Rob Farley's unique presentation style, captivating and engaging the audience. When the precious session minutes were over, I could tell that the many random puzzle pieces of information that his listeners knew had been suddenly combined into a clear, cohesive picture. I was amazed as always by Paul White's great sense of humor and his phenomenal ability to explain complicated concepts in a simple way. The keynote by the brilliant Dr. DeWitt from Microsoft in front of the full summit audience of 5000 deeply listening people was genuinely breathtaking. The entire conference throughout offered excellent speakers who inspired me to absorb the knowledge and use it when I got home. To my great surprise, I found that there are other people in this world who like replication as much I do. During the Birds of a Feather Luncheon, SQL Server MVP Ted Krueger was writing a script for replicating the food to other tables. I learned many things at PASS, and not all of them were about SQL. After three summits, this time I finally got the knack of networking. I actually went up and spoke to people, and believe me, that was not easy for an introvert. But this is what the summit is all about. Sqlpeople. They are the ones who make it such an exciting experience. I will be looking forward to the next year. Till then I have my notes and new ideas. How long was the summit? Thousands of unforgettable moments.

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  • How do I cleanly design a central render/animation loop?

    - by mtoast
    I'm learning some graphics programming, and am in the midst of my first such project of any substance. But, I am really struggling at the moment with how to architect it cleanly. Let me explain. To display complicated graphics in my current language of choice (JavaScript -- have you heard of it?), you have to draw graphical content onto a <canvas> element. And to do animation, you must clear the <canvas> after every frame (unless you want previous graphics to remain). Thus, most canvas-related JavaScript demos I've seen have a function like this: function render() { clearCanvas(); // draw stuff here requestAnimationFrame(render); } render, as you may surmise, encapsulates the drawing of a single frame. What a single frame contains at a specific point in time, well... that is determined by the program state. So, in order for my program to do its thing, I just need to look at the state, and decide what to render. Right? Right. But that is more complicated than it seems. My program is called "Critter Clicker". In my program, you see several cute critters bouncing around the screen. Clicking on one of them agitates it, making it bounce around even more. There is also a start screen, which says "Click to start!" prior to the critters being displayed. Here are a few of the objects I'm working with in my program: StartScreenView // represents the start screen CritterTubView // represents the area in which the critters live CritterList // a collection of all the critters Critter // a single critter model CritterView // view of a single critter Nothing too egregious with this, I think. Yet, when I set out to flesh out my render function, I get stuck, because everything I write seems utterly ugly and reminiscent of a certain popular Italian dish. Here are a couple of approaches I've attempted, with my internal thought process included, and unrelated bits excluded for clarity. Approach 1: "It's conditions all the way down" // "I'll just write the program as I think it, one frame at a time." if (assetsLoaded) { if (userClickedToStart) { if (critterTubDisplayed) { if (crittersDisplayed) { forEach(crittersList, function(c) { if (c.wasClickedRecently) { c.getAgitated(); } }); } else { displayCritters(); } } else { displayCritterTub(); } } else { displayStartScreen(); } } That's a very much simplified example. Yet even with only a fraction of all the rendering conditions visible, render is already starting to get out of hand. So, I dispense with that and try another idea: Approach 2: Under the Rug // "Each view object shall be responsible for its own rendering. // "I'll pass each object the program state, and each can render itself." startScreen.render(state); critterTub.render(state); critterList.render(state); In this setup, I've essentially just pushed those crazy nested conditions to a deeper level in the code, hiding them from view. In other words, startScreen.render would check state to see if it needed actually to be drawn or not, and take the correct action. But this seems more like it only solves a code-aesthetic problem. The third and final approach I'm considering that I'll share is the idea that I could invent my own "wheel" to take care of this. I'm envisioning a function that takes a data structure that defines what should happen at any given point in the render call -- revealing the conditions and dependencies as a kind of tree. Approach 3: Mad Scientist renderTree({ phases: ['startScreen', 'critterTub', 'endCredits'], dependencies: { startScreen: ['assetsLoaded'], critterTub: ['startScreenClicked'], critterList ['critterTubDisplayed'] // etc. }, exclusions: { startScreen: ['startScreenClicked'], // etc. } }); That seems kind of cool. I'm not exactly sure how it would actually work, but I can see it being a rather nifty way to express things, especially if I flex some of JavaScript's events. In any case, I'm a little bit stumped because I don't see an obvious way to do this. If you couldn't tell, I'm coming to this from the web development world, and finding that doing animation is a bit more exotic than arranging an MVC application for handling simple requests - responses. What is the clean, established solution to this common-I-would-think problem?

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  • Reducing Deadlocks - not a DBA issue ?

    - by steveh99999
     As a DBA, I'm involved on an almost daily basis troubleshooting 'SQL Server' performance issues. Often, this troubleshooting soon veers away from a 'its a SQL Server issue' to instead become a wider application/database design/coding issue.One common perception with SQL Server is that deadlocking is an application design issue - and is fixed by recoding...  I see this reinforced by MCP-type questions/scenarios where the answer to prevent deadlocking is simply to change the order in code in which tables are accessed....Whilst this is correct, I do think this has led to a situation where many 'operational' or 'production support' DBAs, when faced with a deadlock, are happy to throw the issue over to developers without analysing the issue further....A couple of 'war stories' on deadlocks which I think are interesting :- Case One , I had an issue recently on a third-party application that I support on SQL 2008.  This particular third-party application has an unusual support agreement where the customer is allowed to change the index design on the third-party provided database.  However, we are not allowed to alter application code or modify table structure..This third-party application is also known to encounter occasional deadlocks – indeed, I have documentation from the vendor that up to 50 deadlocks per day is not unusual !So, as a DBA I have to support an application which in my opinion has too many deadlocks - but, I cannot influence the design of the tables or stored procedures for the application. This should be the classic - blame the third-party developers scenario, and hope this issue gets addressed in a future application release - ie we could wait years for this to be resolved and implemented in our production environment...But, as DBAs  can change the index layout, is there anything I could do still to reduce the deadlocks in the application ?I initially used SQL traceflag 1222 to write deadlock detection output to the SQL Errorlog – using this I was able to identify one table heavily involved in the deadlocks.When I examined the table definition, I was surprised to see it was a heap – ie no clustered index existed on the table.Using SQL profiler to see locking behaviour and plan for the query involved in the deadlock, I was able to confirm a table scan was being performed.By creating an appropriate clustered index - it was possible to produce a more efficient plan and locking behaviour.So, less locks, held for less time = less possibility of deadlocks. I'm still unhappy about the overall number of deadlocks on this system - but that's something to be discussed further with the vendor.Case Two,  a system which hadn't changed for months suddenly started seeing deadlocks on a regular basis. I love the 'nothing's changed' scenario, as it gives me the opportunity to appear wise and say 'nothings changed on this system, except the data'.. This particular deadlock occurred on a table which had been growing rapidly. By using DBCC SHOW_STATISTICS - the DBA team were able to see that the deadlocks seemed to be occurring shortly after auto-update stats had regenerated the table statistics using it's default sampling behaviour.As a quick fix, we were able to schedule a nightly UPDATE STATISTICS WITH FULLSCAN on the table involved in the deadlock - thus, greatly reducing the potential for stats to be updated via auto_update_stats, consequently reducing the potential for a bad plan to be generated based on an unrepresentative sample of the data. This reduced the possibility of a deadlock occurring.  Not a perfect solution by any means, but quick, easy to implement, and needed no application code changes. This fix gave us some 'breathing space'  to properly fix the code during the next scheduled application release.   The moral of this post - don't dismiss deadlocks as issues that can only be fixed by developers...

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  • Good DBAs Do Baselines

    - by Louis Davidson
    One morning, you wake up and feel funny. You can’t quite put your finger on it, but something isn’t quite right. What now? Unless you happen to be a hypochondriac, you likely drag yourself out of bed, get on with the day and gather more “evidence”. You check your symptoms over the next few days; do you feel the same, better, worse? If better, then great, it was some temporal issue, perhaps caused by an allergic reaction to some suspiciously spicy chicken. If the same or worse then you go to the doctor for some health advice, but armed with some data to share, and having ruled out certain possible causes that are fixed with a bit of rest and perhaps an antacid. Whether you realize it or not, in comparing how you feel one day to the next, you have taken baseline measurements. In much the same way, a DBA uses baselines to gauge the gauge health of their database servers. Of course, while SQL Server is very willing to share data regarding its health and activities, it has almost no idea of the difference between good and bad. Over time, experienced DBAs develop “mental” baselines with which they can gauge the health of their servers almost as easily as their own body. They accumulate knowledge of the daily, natural state of each part of their database system, and so know instinctively when one of their databases “feels funny”. Equally, they know when an “issue” is just a passing tremor. They see their SQL Server with all of its four CPU cores running close 100% and don’t panic anymore. Why? It’s 5PM and every day the same thing occurs when the end-of-day reports, which are very CPU intensive, are running. Equally, they know when they need to respond in earnest when it is the first time they have heard about an issue, even if it has been happening every day. Nevertheless, no DBA can retain mental baselines for every characteristic of their systems, so we need to collect physical baselines too. In my experience, surprisingly few DBAs do this very well. Part of the problem is that SQL Server provides a lot of instrumentation. If you look, you will find an almost overwhelming amount of data regarding user activity on your SQL Server instances, and use and abuse of the available CPU, I/O and memory. It seems like a huge task even to work out which data you need to collect, let alone start collecting it on a regular basis, managing its storage over time, and performing detailed comparative analysis. However, without baselines, though, it is very difficult to pinpoint what ails a server, just by looking at a single snapshot of the data, or to spot retrospectively what caused the problem by examining aggregated data for the server, collected over many months. It isn’t as hard as you think to get started. You’ve probably already established some troubleshooting queries of the type SELECT Value FROM SomeSystemTableOrView. Capturing a set of baseline values for such a query can be as easy as changing it as follows: INSERT into BaseLine.SomeSystemTable (value, captureTime) SELECT Value, SYSDATETIME() FROM SomeSystemTableOrView; Of course, there are monitoring tools that will collect and manage this baseline data for you, automatically, and allow you to perform comparison of metrics over different periods. However, to get yourself started and to prove to yourself (or perhaps the person who writes the checks for tools) the value of baselines, stick something similar to the above query into an agent job, running every hour or so, and you are on your way with no excuses! Then, the next time you investigate a slow server, and see x open transactions, y users logged in, and z rows added per hour in the Orders table, compare to your baselines and see immediately what, if anything, has changed!

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  • October 2013 Fusion Middleware (FMW) Proactive Patches released

    - by PCat
    We are glad to announce that the following Fusion Middleware (FMW) Proactive  patches were released on October 15, 2013.Bundle PatchesBundle patches are collections of controlled, well tested critical bug fixes for a specific product  which may include security contents and occasionally minor enhancements. These are cumulative in nature meaning the latest bundle patch in a particular series includes the contents of the previous bundle patches released.  A suite bundle patch is an aggregation of multiple product  bundle patches that are part of a product suite. Oracle Identity Management Suite Bundle Patch 11.1.1.5.5 consisting of Oracle Identity Manager (OIM) 11.1.1.5.9 bundle patch Oracle Access Manager (OAM) 11.1.1.5.6 bundle patch. Oracle Adaptive Access Manager (OAAM) 11.1.1.5.2 bundle patch. Oracle Entitlement Server (OES) 11.1.1.5.4 bundle patch. Oracle Identity Management Suite Bundle Patch 11.1.2.0.4 consisting of Oracle Access Manager (OAM) 11.1.2.0.4 bundle patch. Oracle Adaptive Access Manager (OAAM) 11.1.2.0.2 bundle patch. Oracle Entitlement Server (OES) 11.1.2.0.2 bundle patch. Oracle Identity Analytics (OIA ) 11.1.1.5.6  bundle patch. Oracle GlassFish Server (OGFS) 2.1.1.22, 3.0.1.8 and 3.1.2.7 bundle patches. Oracle iPlanet Web Server (OiWS) 7.0.18 bundle patch Oracle SOA Suite (SOA) 11.1.1.7.1 bundle patch Oracle WebCenter Portal (WCP) 11.1.1.8.1 bundle patch Sun Role Manager (SRM) 4.1.7 and 5.0.3.2 bundle patches. Patch Set Updates (PSU)Patch Set Updates (PSU)  are collections of well controlled, well tested critical bug fixes for a specific product  that have been proven in customer environments. PSUs  may include security contents but no  enhancements are included. These are cumulative in nature meaning the latest PSU  in a particular series includes the contents of the previous PSUs  released. Oracle Exalogic 2.0.3.0.4 Physical Linux x86-64 and 2.0.4.0.4 Physical Solaris x86-64 PSUs. Oracle WebLogic Server 10.3.6.0.6 and 12.1.1.0.6 PSUs. Critical Patch Update (CPU)The Critical Patch Update program is Oracle's quarterly release of security fixes.The following additional patches were released as part of Oracle's Critical Patch Update program: Oracle JDeveloper 11.1.2.3.0, 11.1.2.4.0 and 12.1.2.0.0 Oracle Outside In Technology 8.4.0 and  8.4.1 Oracle Portal 11.1.1.6.0 Oracle Security Service  11.1.1.6.0, 11.1.1.7.0 and 12.1.2.0.0 Oracle WebCache 11.1.1.6.0 and 11.1.1.7.0 Oracle WebCenter Content 10.1.3.5.1, 11.1.1.6.0, 11.1.1.7.0 and 11.1.1.8.0 Oracle WebServices 10.1.3.5.0 and 11.1.1.6.0 For more information: Master Notes on Fusion Middleware Proactive Patching PSU and CPU October 2013  Availability Document Critical Patch Update Advisory -  October 2013

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  • The Other Side of XBRL

    - by john.orourke(at)oracle.com
    With the United States SEC's mandate for XBRL filings entering its third year, and impacting over 7000 additional companies in 2011, there's a lot of buzz in the industry about how companies should address the new reporting requirements.  Should they outsource the XBRL tagging process to a third party publisher, handle the process in-house with a bolt-on XBRL tool, or should they integrate XBRL tagging with the financial close and reporting process?  Oracle is recommending the latter approach, in fact  here's a link to a recent webcast that I did with CFO.com on this topic: http://www.cfo.com/webcasts/index.cfm/l_eventarchive/14548560 But production of XBRL-based filings is only half of the story. The other half is consumption of XBRL by regulators, academics, financial analysts and investors.  As I mentioned in my December article on the XBRL US conference, the feedback from these groups is that they are not really leveraging XBRL for analysis of companies due to a lack of tools and historic XBRL-based data on public companies.   The good news here is that the historic data problem is getting better as large, accelerated filers enter their third year of XBRL filings.  And the situation is getting better on the reporting and analysis tools side of the equation as well - and Oracle is leading the way. In early January, Oracle released the Oracle XBRL Extension for Oracle Database 11g.  This is a "no cost option" on top of the latest Oracle Database 11.2.0.2.0 release. With this added functionality organizations will have the ability to create one or more back-end XBRL repositories based on Oracle Database, which provide XBRL storage and query-ability with a set of XBRL-specific services.  The XBRL Extension to Oracle XML DB integrates easily with Oracle Business Intelligence Suite Enterprise Edition (OBIEE) for analytics and with interactive development environments (IDEs) and design tools for creating and editing XBRL taxonomies. The Oracle XBRL Extension to Oracle Database 11g should be attractive to regulators, stock exchanges, universities and other organizations that need to collect, analyze and disseminate XBRL-based filings.  It should also be attractive to organizations that produce XBRL filings, and need a way to store and compare their own XBRL-based financial filings to those of their peers and competitors. If you would like more information, here's a link to a web page on the Oracle Technology Network with the details about Oracle XBRL Extension for Oracle Database 11g, including data sheet, white paper, presentation, demos and other information: http://www.oracle.com/technetwork/database/features/xmldb/index-087631.html

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  • Exchange 2010, Exchange 2003 Mail Flow issue

    - by Ryan Roussel
    While performing the initial Exchange 2010 deployment for a customer migrating from Exchange 2003, I ran into an issue with mail flow between the two environments.  The Exchange 2003 mailboxes could send to Exchange 2010, as well as to and from the internet.  Exchange 2010 mailboxes could send and receive to the internet, however they could not send to Exchange 2003 mailboxes.   After scouring the internet for a solution, it seemed quite a few people were experiencing this issue with no resolution to be found, or at least not easily.  After many attempts of manually deleting and recreating the routing group connectors,  I finally lucked onto the answer in an obscure comment left to another blogger.   If inheritable permissions are not allowed on the Exchange 2003 object in the Active Directory schema, exchange server authentication cannot be achieved between the servers.   It seems when Blackberry Enterprise Server gets added to 2003 environments, a lot of Admins get tricky and add the BES Admin user explicitly to the server object  to allow  inheritance down from there to all mailboxes.  The problem is they also coincidently turn off inheritance to the server object itself from its parent containers.  You can re-establish inheritance without overwriting the existing ACL however so that the BES Admin can remain in the server object ACL.   By re-establishing inheritance to the 2003 server object, mail flow was instantly restored between the servers.    To re-establish inheritance: 1. Open ASDIedit by adding the snap-in to a MMC (should be included on your 2008 server where Exchange 2010 is installed) 2. Navigate to Configuration > Services > Microsoft Exchange > Exchange Organization > Administrative Groups > First Administrative Group > Servers 3. In the right pane, right click on the CN=Server Name of your Exchange 2003 Server, select properties 4. Navigate to the Security tab, hit advanced toward the bottom. 5. Check the checkbox that reads “include inheritable permissions” toward the bottom of the dialogue box.

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  • Setup and configure a MVC4 project for Cloud Service(web role) and SQL Azure

    - by MagnusKarlsson
    I aim at keeping this blog post updated and add related posts to it. Since there are a lot of these out there I link to others that has done kind of the same before me, kind of a blog-DRY pattern that I'm aiming for. I also keep all mistakes and misconceptions for others to see. As an example; if I hit a stacktrace I will google it if I don't directly figure out the reason for it. I will then probably take the most plausible result and try it out. If it fails because I misinterpreted the error I will not delete it from the log but keep it for future reference and for others to see. That way people that finds this blog can see multiple solutions for indexed stacktraces and I can better remember how to do stuff. To avoid my errors I recommend you to read through it all before going from start to finish.The steps:Setup project in VS2012. (msdn blog)Setup Azure Services (half of mpspartners.com blog)Setup connections strings and configuration files (msdn blog + notes)Export certificates.Create Azure package from vs2012 and deploy to staging (same steps as for production).Connections string error Set up the visual studio project:http://blogs.msdn.com/b/avkashchauhan/archive/2011/11/08/developing-asp-net-mvc4-based-windows-azure-web-role.aspx Then login in to Azure to setup the services:Stop following this guide at the "publish website" part since we'll be uploading a package.http://www.mpspartners.com/2012/09/ConfiguringandDeployinganMVC4applicationasaCloudServicewithAzureSQLandStorage/ When set up (connection strings for debug and release and all), follow this guide to set up the configuration files:http://msdn.microsoft.com/en-us/library/windowsazure/hh369931.aspxTrying to package our application at this step will generate the following warning:3>MvcWebRole1(0,0): warning WAT170: The configuration setting 'Microsoft.WindowsAzure.Plugins.Diagnostics.ConnectionString' is set up to use the local storage emulator for role 'MvcWebRole1' in configuration file 'ServiceConfiguration.Cloud.cscfg'. To access Windows Azure storage services, you must provide a valid Windows Azure storage connection string. Right click the web role under roles in solution manager and choose properties. Choose "Service configuration: Cloud". At "specify storage account credentials" we will copy/paste our account name and key from the Azure management platform.3.1 4. Right click Remote desktop Configuration and select certificate and export to file. We need to allow it in Portal manager.4.15 Now right click the cloud project and select package.5.1 Showing dialogue box. 5.2 Package success Now copy the path to the packaged file and go to management portal again. Click your web role and choose staging (or production). Upload. 5.3Tick the box about the single instance if that's what you want or you don't know what it means. Otherwise the following will happen (see image 4.6)5.4 Dialogue box When you have clicked the symbol for accept- button you will see the following screen with some green indicators down at the right corner. Click them if you want to see status.5.5 Information screen.5.6 "Failed to deploy application. The upload application has at least one role with only one instance. We recommend that you deploy at least two instances per role to ensure high availability in case one of the instances becomes unavailable. "To fix, go to step 5.4If you forgot to (or just didn't know you were supposed to) export your certificates. The following error will occur. Side note, the following thread suggests. To prevent: "Enable Remote Desktop for all roles" when right-clicking BIAB and choosing "Package". But in my case it was the not so present certificates. I fund the solution here.http://social.msdn.microsoft.com/Forums/en-US/dotnetstocktradersampleapplication/thread/0e94c2b5-463f-4209-86b9-fc257e0678cd5.75.8 Success! 5.9 Nice URL n' all. (More on that at another blog post).6. If you try to login and getWhen this error occurs many web sites suggest this is because you need:http://nuget.org/packages/Microsoft.AspNet.Providers.LocalDBOr : http://nuget.org/packages/Microsoft.AspNet.ProvidersBut it can also be that you don't have the correct setup for converting connectionstrings between your web.config to your debug.web.config(or release.web.config, whichever your using).Run as suggested in the "ordinary project in your solution. Go to the management portal and click update.

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  • Using Resources the Right Way

    - by BuckWoody
    It’s an interesting time in computing technology. At one point there was a dearth of information available for solving a given problem, or educating ourselves on broader topics so that we can solve problems in the future. With dozens, perhaps hundreds or thousands of web sites and content available (for free, in many cases) from vendors, peers, even colleges and universities, it seems like there is actually too much information. Who has the time to absorb all this information and training? Even if you had the inclination, where to start? In fact, it seems so overwhelming that I often hear people saying that they can’t find the training they need, or that vendor X or Y “doesn’t help their users”. On questioning these folks, however, I often find that they – and sometimes I - haven’t put in the effort to learn what resources we have. That’s where blogs, like this one, can help. If you follow a blog, either by checking it often or perhaps subscribing to the Really Simple Syndication (RSS) feed, you’ll be able to spread out the search or create a mental filter for the information you need. But it’s not enough just read a blog or a web page. The creators need real feedback – what doesn’t work, and what does. Yes, you’re allowed to tell a vendor or writer “This helped me because…” so that you reinforce the positives. To be sure, bring up what doesn’t work as well –  that’s fine. But be specific, and be constructive. You’d be surprised at how much it matters. I know for a fact at Microsoft we listen – there is a real live person that reads your comments. I’m sure this is true of other vendors, and I also know that most blog authors – yours truly most especially – wants to know what you think.   In this blog entry I’d to call your attention to three resources you have at your disposal, and how you can use them to help. I’ll try to bring up things like this from time to time that I find useful, and cover in them in more depth like this. Think of this as a synopsis of a longer set of resources that you can use to filter whether you want to research further, bookmark, or forward on to a circle of friends where you think it might help them.   Data Driven Design Concepts http://msdn.microsoft.com/en-us/library/windowsazure/jj156154 I’ll start with a great site that walks you through the process of designing a solution from a data-first perspective. As you know, I believe all computing is merely re-arranging data. If you follow that logic as well, you’ll realize that whenever you create a solution, you should start at the data-end of the application. This resource helps you do that. Even if you don’t use the specific technologies the instructions use, the concepts hold for almost any other technology that deals with data. This should be a definite bookmark for a developer, DBA, or Data Architect. When I mentioned my admiration for this resource here at Microsoft, the team that created it contacted me and asked if I’d share an e-mail address to my readers so that you can comment on it. You’re guaranteed to be heard – you can suggest changes, talk about how useful – or not – it is, and so on. Here’s that address:  [email protected]   End-to-End Example of a complete Hybrid Application – with Live Demo https://azurestocktrader.cloudapp.net/Default.aspx I learn by example. I also like having ready-made, live, functional demos that show the completed solution at work. If you’ve ever wanted to learn how a complex, complete, hybrid application that bridges on-premises systems with cloud-based databases, code, functions and more, this is it. It’s a stock-trading simulator, and you can get everything from the design to the code itself, or you can just play with the application. It’s running on Windows Azure, the actual production servers we use for everything else. Using a Cloud-Based Service https://azureconfigweb.cloudapp.net/Default.aspx Along with that stock-trading application, you have a full demonstration and usable code sample of a web-based service available. If you’re a developer, this is a style of code you need to understand for everything from iPhone development to a full Service-Oriented Architecture (SOA) environment. So check out these resources. I’ll post more from time to time as I run across them. Hopefully they’ll be as useful to you as they are to me. Oh, and if you have a comment on any of the resources, let them know. And if you have any comments about these or any of my entries, feel free to post away. To quote a famous TV Show: “Hello Seattle – I’m listening…”

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  • Oracle At QCon SF 2012

    - by Cassandra Clark - OTN
    Oracle Technology Network is a Platinum sponsor at QCon San Francisco.  (qconsf.com).  Don’t miss these great developer focused sessions: Shay ShmeltzerHow we simplified Web, Mobile and Cloud development for our own developers? - the Oracle StoryOver the past several years, Oracle has beendeveloping a new set of enterprise applications in what is probably one of thelargest Java based development project in the world. How do you take 3000 developers and make them productive? How do you insure the delivery of cutting edge UIs for both Mobile and Web channels? How do you enable Cloud baseddevelopment and deployment?  Come and learn how we did it at Oracle, and see how the same technologies and methodologies can apply to your development efforts. Dan SmithProject Lambda in Java 8Java SE 8 will include major enhancements to the Java Programming Language and its core libraries.  This suite of new features, known as Project Lambda in the OpenJDK community, includes lambda expressions, default methods, and parallel collections (and much more!).  The result will be a next-generation Java programming experience with more flexibility and better abstractions.   This talk will introduce the new Java features and offer a behind-the-scenes view of how they evolved and why they work the way that they do. Arun GuptaJSR 356: Building HTML5 WebSocket Applications in JavaThe family of HTML5 technologies has pushed the pendulum away from rich client technologies and toward ever-more-capable Web clients running on today’s browsers. In particular, WebSocket brings new opportunities for efficient peer-to-peer communication, providing the basis for a new generation of interactive and “live” Web applications. This session examines the efforts under way to support WebSocket in the Java programming model, from its base-level integration in the Java Servlet and Java EE containers to a new, easy-to-use API and toolset that are destined to become part of the standard Java platform. The full conference schedule is here: http://qconsf.com/sf2012/schedule/wednesday.jsp But wait, there’s more!  At the Oracle booth, we’ll also be covering: ·         Oracle ADF Mobile·         Oracle Developer Cloud Service·         Oracle ADF Essentials·         NetBeans Project Easel Lastly we’ll share the results of a short cloud survey at QConSF ater this week.  If you attended this year's Oracle OpenWorld and JavaOne conferences, it would be hard not to notice that Oracle is clearly "all-in" when it comes to the Cloud.  With Cloud computing being such a hot topic on many OTN members' minds, we'd like to know what you're doing in the cloud and invite you to take this short cloud survey.

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  • We need you! Sign up now to give Oracle your feedback on future product design trends at OpenWorld 2012

    - by mvaughan
    By Kathy Miedema, Oracle Applications User Experience Get the most from your Oracle OpenWorld 2012 experience and participate in a usability feedback session, where your expertise will help Oracle develop unbeatable products and solutions. Sign up to attend a one-hour session during Oracle OpenWorld. You’ll learn about Oracle’s future design trends -- including mobile applications and social networking -- and how these trends will affect your users down the road. A street scene from Oracle OpenWorld 2011. Oracle’s usability experts will guide you through practical learning sessions on the user experience of various business applications, middleware, and more. All user feedback sessions will be conducted October 1–3 at the InterContinental San Francisco Hotel on Howard Street, just a few steps away from the Moscone Center. To best match you with a user feedback activity, we will ask you about your role at your company. Our user feedback opportunities include focus groups, surveys, and one-on-one sessions with usability engineers. What do you get out of it? Customer and partner participants in the past have been surprised to learn how tuned in Oracle is to work that their applications users do every day. Oracle’s User Experience team members are trained to listen carefully, ask specific questions, interpret your answers, and work with designers to create products and solutions that suit your needs. Our goal is to help make you and your users more productive and efficient. Learn about Oracle’s process, and take advantage of the chance to give your specific feedback to the designers who create the enterprise applications of your future. See for yourself how Oracle collects feedback and measures its designs for turning them into code. Seats are limited for Oracle’s user feedback sessions, so sign up now by sending an e-mail to [email protected] with the subject line: Sign Me Up for an Oracle OpenWorld 2012 UX Session. For more information about customer feedback sessions and what you can learn from them, please visit the Usable Apps website. When: Monday-Wednesday during OpenWorld 2012, Oct. 1-3 Where: The InterContinental San Francisco Hotel How to sign up: RSVP now by sending an email to [email protected] with the subject line “Sign me up for an OOW 2012 UX Session.” Learn more: Visit the Usable Apps website at Get Involved.

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  • Mobile Deals: the Consumer Wants You in Their Pocket

    - by Mike Stiles
    Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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  • Webcast

    - by bwalstra
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Invites You To: Monetizing Digital Media From Clicks To Cash Digital goods and services are booming, and smart businesses are transforming the way they sell and deliver their offerings in the exploding digital marketplace. Using information-services, credit-card, and digital-media examples Oracle’s Mustafa Oyumi and Tripp Partain will show the Oracle Digital Media solution - from clicks to cash: · Design, Model, and Launch New Products · Review Real Time Market Effectiveness and Respond · Rate, Bill, Invoice, Revenue Rec, and Collect · Determine Rights, Royalties, Licensing, and Commissions · Analyze Enterprise Results Friday, July 6, 2012 11:00 a.m. – 11:45 a.m. <Webcast Details> <Webcast Details> Agenda 11:00 a.m. Overview 11:10 a.m. Demo 11:30 a.m. Q&A Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement 36526 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Create or update your profile to receive customized e-mail about Oracle products and services. If you do not wish to receive any further electronic marketing communications from Oracle you can Opt-Out completely, please note you will no longer receive newsletters and product information you may have subscribed to.

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  • eSTEP Newsletter for October 2013 now available

    - by uwes
    Dear Partners,We would like to let you know that the October'13 issue of our Newsletter is now available.The issue contains information on the following topics: Oracle Open World Summary Oracle Cloud: Oracle Engineered Systems Oracle Database and Middleware Oracle Applications and Software as a Service Oracle Industries Oracle Partners and the "Internet of Things" JavaOne News MySQL News Corporate News Create Your HR Strategic Vision at Oracle HCM World Oracle Database Protection Redefined A Preview: Oracle Database Backup Logging Recovery Appliance Oracle closed Tekelec acquisition Congratulations to ORACLE TEAM USA! Tech sectionARC M6 Oracle's SPARC M6 Oracle SuperCluster M6-32 - Oracle’s Most Scalable Engineered System Oracle Multitenant on SPARC Servers and Oracle Solaris Oracle Database 12c Enterprise Edition: Plug into the Cloud Oracle In-Memory Database Cache Oracle Virtual Compute Appliance New Benchmark-Results published (Sept. 2013) Video Interview: Elasticity, the Biggest Challenge Facing Data Centers Today Tech blog Announcing New Sun Storage 2500-M2 Drives SPARC Product Line Update ZFS RAID Calculator v6 What ships with ODA X3-2? Tech Article: Oracle Multitenant on SPARC Servers and Oracle Solaris New release of Sun Rack II capacity calculator available Announcing: Oracle Solaris Cluster Product Bulletin, September 2013 Learning & events Planned TechCasts Quarterly Partner Update Live Webcast: Simplify and Accelerate Oracle Database deployment with Oracle VM Templates Join us for OTN's Virtual Developer Day - Harnessing the Power of Oracle WebLogic and Oracle Coherence.Learn from OOW 2013 what is going on in Virtualization How to Implementing Early Arriving Facts in ODI, Part I and Part II: Proof of Concept Overview Multi-Factor Authentication in Oracle WebLogic Using multi-factor authentication to protect web applications deployed on Oracle WebLogic. If Virtualization Is Free, It Can't Be Any Good—Right? Looking beyond System/HW SOA and User Interfaces Overcoming the challenges to developing user interfaces in a service oriented References Vodafone Romania Improves Business Agility and Customer Satisfaction, with 10x Faster Business Intelligence Delivery and 12x Faster Processing Emirates Integrated Telecommunications Captures 47% Market Share in a Competitive Market, Thanks to 24/7 Availability Home Credit and Finance Bank Accelerates Getting New Banking Products to Market Extra A Conversation with Java Champion Johan VosYou can find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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  • Four Easy Ways to Save a Rocky CRM Relationship

    - by Divya Malik
     Today, I am pleased to introduce our guest blogger Luke Christianson. Luke is  an Application Sales rep based out of Minneapolis, MN.  You can find him on LinkedIn and follow him on Twitter. In any relationship, sooner or later, the excitement fades away.  The honeymoon period gives way to the old routines you had, before you committed to each other and you eventually begin doing things apart from one another.  I’m not talking about a marriage…  Well, I guess I am.Commitment to a CRM tool and building a deep and lasting relationship is not much different than the basics of a traditional love story.  After your controlled CRM pilot program, and maybe the National Sales Meeting where you couldn’t escape those three wonderful letters, CRM, you will soon find that if you haven’t designed an environment where it’s going to enable your reps to make more money, the relationship is doomed.   . If you’re currently in a dysfunctional CRM relationship, here are 4 simple tips to re-engaging users and getting that spark back. Shadow a Sales Rep:   Chances are you can find out exactly what is preventing your sales reps from using the application by simply watching how they go about their day.  Sales reps are driven by money, not by additional administrative duties.  Your system needs to be setup so that they can get the information they need quickly, facilitate making key updates and run their business out of one easy-to-use application.  Increase your sales team’s productivity by 5% automatically:    Cancel the weekly forecast calls with your reps and require them update their opportunities in CRM.  Something else that I’ve seen work extremely well, is when you do Monthly or Quarterly reviews, do not let your sales reps bring anything into the room with them; no spreadsheets, notebooks, or computers.  Everything they need to tell you should be able to be put into CRM and fully accessible by the Sales Manager at any time.  Tool time:      Make sure the tools that you have selected meet both your short-term goals and your long term goals.   You need tools that can adapt like your business does.  You probably can’t wait two months for an update to a picklist value or for the addition of a simple workflow rule.  Do you feel the tools that are in place can create the experience you want for your users? and finally, if all else fails... Keep It Simple, Stupid:     Do you really need to require 15 fields to create an Opportunity?  Do you need to clutter the interface with different reports that don’t add daily value?  Most CRM systems on the market today are flexible enough today that your admin could clean up most of the unnecessary interface ‘noise’ in a few hours.  If they're not, see #3. Every strong relationship can be tedious at times, you’ll fight and eventually make amends, you may even threaten to upgrade to a newer model…  But be patient and think about what you want to achieve and you’ll find a partner for life.

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  • SQL Saturday and Exploring Data Privacy

    - by Johnm
    I have been highly impressed with the growth of the SQL Saturday phenomenon. It seems that an announcement for a new wonderful event finds its way to my inbox on a daily basis. I have had the opportunity to attend the first of the SQL Saturday's for Tampa, Chicago, Louisville and recently my home town of Indianapolis. It is my hope that there will be many more in my future. This past weekend I had the honor of being selected to speak amid a great line up of speakers at SQL Saturday #82 in Indianapolis. My session topic/title was "Exploring Data Privacy". Below is a brief synopsis of my session: Data Privacy in a Nutshell        - Definition of data privacy        - Examples of personally identifiable data        - Examples of Sensitive data Laws and Stuff        - Various examples of laws, regulations and policies that influence the definition of data privacy        - General rules of thumb that encompasses most laws Your Data Footprint        - Who has personal information about you?        - What are you exchanging data privacy for?        - The amazing resilience of data        - The cost of data loss Weapons of Mass Protection       - Data classification       - Extended properties       - Database Object Schemas       - An extraordinarily brief introduction of encryption       - The amazing data professional  <-the most important point of the entire session! The subject of data privacy is one that is quickly making its way to the forefront of the mind of many data professionals. Somewhere out there someone is storing personally identifiable and other sensitive data about you. In some cases it is kept reasonably secure. In other cases it is kept in total exposure without the consideration of its potential of damage to you. Who has access to it and how is it being used? Are we being unnecessarily required to supply sensitive data in exchange for products and services? These are just a few questions on everyone's mind. As data loss events of grand scale hit the headlines in a more frequent succession, the level of frustration and urgency for a solution increases. I assembled this session with the intent to raise awareness of sensitive data and remind us all that we, data professionals, are the ones who have the greatest impact and influence on how sensitive data is regarded and protected. Mahatma Gandhi once said "Be the change you want to see in the world." This is guidance that I keep near to my heart as I approached this topic of data privacy.

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  • Will you share your SQL Server configuration?

    - by Bill Graziano
    I regularly visit client sites and review their SQL Server configurations.  I come across all kinds of strange settings.  I’ve been thinking about a way to aggregate people’s configurations and see what’s common and what’s unique.  I used to do that with polls on SQLTeam.com.  I think we can find out more interesting things if we look at combinations of settings in relation to size and volume. I’ve been working on an application for another project that is similar.  It will be fairly easy to use that code for this.  I can have something up and running in a few days – if people are interested in it.  I admit that I often come up with ideas that just don’t make sense.  This may be one of them.  One of your biggest concerns has be how secure your data is.  My solution is not to store anything identifying.  The instance name and database names can both be “anonymized” and I don’t store the machine name or IP address or anything to do with logins. Some of the questions I’m curious about are: At what size database does the Enterprise Edition become prevalent? Given the total size of the databases how much RAM is common? How many people have multiple data files?  At what size does that become prevalent? How common is database mirroring?  Replication?  Log shipping? How common is full recovery mode?  At what data size does it become prevalent? I think those are all questions that are easy to answer -- with the right data.  The big question is whether or not people will share their SQL Server configurations.  I understand that organizations in regulated or high security environments can’t participate.  But I think that leaves many, many people that can.  Are you willing to share your configuration and learn about others?  I have a simple sign up form here.  It’s actually a mailing list signup that also captures your edition, number of servers and largest database.  The list will only be used for this project.  Is your SQL Server is configured correctly?  Do you wonder what the next step is as your data grows?  Take a second and sign up.

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  • Data Model Dissonance

    - by Tony Davis
    So often at the start of the development of database applications, there is a premature rush to the keyboard. Unless, before we get there, we’ve mapped out and agreed the three data models, the Conceptual, the Logical and the Physical, then the inevitable refactoring will dog development work. It pays to get the data models sorted out up-front, however ‘agile’ you profess to be. The hardest model to get right, the most misunderstood, and the one most neglected by the various modeling tools, is the conceptual data model, and yet it is critical to all that follows. The conceptual model distils what the business understands about itself, and the way it operates. It represents the business rules that govern the required data, its constraints and its properties. The conceptual model uses the terminology of the business and defines the most important entities and their inter-relationships. Don’t assume that the organization’s understanding of these business rules is consistent or accurate. Too often, one department has a subtly different understanding of what an entity means and what it stores, from another. If our conceptual data model fails to resolve such inconsistencies, it will reduce data quality. If we don’t collect and measure the raw data in a consistent way across the whole business, how can we hope to perform meaningful aggregation? The conceptual data model has more to do with business than technology, and as such, developers often regard it as a worthy but rather arcane ceremony like saluting the flag or only eating fish on Friday. However, the consequences of getting it wrong have a direct and painful impact on many aspects of the project. If you adopt a silo-based (a.k.a. Domain driven) approach to development), you are still likely to suffer by starting with an incomplete knowledge of the domain. Even when you have surmounted these problems so that the data entities accurately reflect the business domain that the application represents, there are likely to be dire consequences from abandoning the goal of a shared, enterprise-wide understanding of the business. In reading this, you may recall experiences of the consequence of getting the conceptual data model wrong. I believe that Phil Factor, for example, witnessed the abandonment of a multi-million dollar banking project due to an inadequate conceptual analysis of how the bank defined a ‘customer’. We’d love to hear of any examples you know of development projects poleaxed by errors in the conceptual data model. Cheers, Tony

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