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• How to diagnose remote assistance problem

  - by cantabilesoftware

  I have a long standing issue with remote assistance between a home and work PC. My wife and I both use MSN messenger and I used to be able to control her PC at home via MSN Remote Assistance. Some time ago however this stopped working and I don't know why. We're both running the latest versions of MSN Live Messenger and I've checked the appropriate firewall ports are open, but it still doesn't work and MSN just says something useless like "The person isn't responding". Any suggestions for how can I diagnose this? More info: I just tried direct Remote Desktop between work PC and home PC and it works fine - so I presume all the appropriate ports are open. Just Remote Assistance doesn't work. I'd like to get RA working so I can demonstrate how to do things remotely. With Remote Desktop the person at the other end gets booted off and can't see. With Remote Assistance they can follow along step by step. Some comments below suggest using other solutions, which is fine and do work, but there must be a way to diagnose RA and get it working. Experimenting with this some more, the notebook that I was using at work today that refused to connect works fine for remote assistance when I bring it home. So I guess this must be a problem with our network configuration at work. I've checked that 3389 is open on firewall on office router and remote desktop works both ways.... just not remote assistance. I've read that remote assitance won't work if client and server are both behind Non-UPnP/NAT routers. If one has UPnP it's supposed to work. Office router doesn't have UPnP enabled but my home one does. I've also scoured the event logs on both ends, nothing noteworthy - unless I'm looking in the wrong spot). Note (copied from comment): I've just tried ShowMyPC which is based on VNC and it works, but I'd still like to figure out what's wrong with RA - it's just bugging me. The question is only about Remote Assistance, no need to propose solutions based on other programs.[/edit by Gnoupi]

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• Control Panel as menu includes a blank item

  - by Matthew Ferreira

  When viewed as a menu attached to the Start Menu in Windows 7 Ultimate x64, the Control Panel contains a blank item. It looks like this: This item cannot be deleted or removed. I also cannot create a shortcut to it. No error message is displayed, instead simply nothing happens. I've tried using Shell Object Editor (using Run as Administrator) to find out if there is an errant entry on the Control Panel, but many entries (almost two dozen) are blank. There are several valid entries as well. I've looked through the registry and through C:\Windows, \system32, and \SysWOW64 but have had no success. I looked at this question, but I am not using Windows XP and thus have no option to use Tweak UI's Rebuild Icons function. Please note that this is no empty entry in the Control Panel when opened normally, only when attached to the Start Menu as a menu. I have compared the list of entries on the attached menu to the normal Control Panel and other than the blank entry, they are exactly the same. Nothing is missing from one or the other. I've also compared the menu and the normal view to reference images and lists of Control Panel items and have found no irregularities. Is anyone familiar with this problem or know of a solution? I've performed virus and malware scans and found nothing. I've used CCleaner with no change. Nothing with Shell Object Editor. Nothing with Registry Editor. Certainly someone here knows how to fix this. My only guess is the many blank entries visible in Shell Object Editor, but I am reluctant to delete that many items without further analysis and guidance. I appreciate your time and consideration.

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• What is causing sudden freezing during running real-time program?

  - by Trevor Boyd Smith

  So I run a high intensive (CPU/GPU) real-time program. During normal execution suddenly everything freezes for 1-4 seconds. I opened "Process Explorer" in the background to help gain insight and maybe identify something. Here is what the CPU/GPU graphs looks like when I align them in time: Notice the 4 distinct drops in both the CPU/GPU. You can see that it goes from some sort of positive CPU/GPU usage to almost zero. These drops in the graph align with when the real-time program suddenly freezes. How do I find what is causing these sudden drops? NOTE: When you put your mouse over the graph it tells you the time, accurate to the second, for where your cursor is. Maybe this mouse over feature could be helpful in some way (e.g. what if you had a log of all processes every 100ms). EDIT: The real-time program is a video game and so I can't watch some sort of instrumentation while the video game is running. I need a solution that let's you look back in time somehow to see what was happening when the slow down occurred. EDIT: RE - Recording Data vs using real-time monitor: So the windows performance recorder is for some reason not recording what I expect it to record. So I switched to using "perfmon" and then opening it's "resource monitor". RE - Setting it up so I can view real-time monitor: In the video game I set it to spectate and then put the video game in "windowed" mode so that I can view the real time display that Resource Monitor has. Now that I can get semi-real time (only once per second... how do you get more than once per second?) I started looking at the various real time data readouts. Getting to the cause: I noticed a strong correlation in high disk IO and low CPU usage (which is also seen by having in-game freezing). How do you use resource monitor to find out who is doing all this offending disk IO?

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• Why won't my computer go to sleep automatically?

  - by Django Reinhardt

  Windows 8 is set to sleep after 30 mins, and it used to work, but recently it's started refusing to sleep. (I can still manually ask it to go to sleep without any issue.) I was having issues a while ago, but it was with my network adapter. That's since been disabled, so it's definitely not that: I've checked to see what devices are able to wake up my machine, but it only appears to be my mouse: Which is odd, because I haven't recently changed my mouse, and more confusing still: The monitor does go to sleep just fine. If it was actually the mouse keeping my system awake, I'm pretty sure the monitor wouldn't go to sleep. I've checked my Wake Timers, and nothing: I've also checked my existing requests... UPDATE: I found something. What to do with it, I don't know... Note: Even when /requests says that there's "NONE" under every category, my machine still won't sleep(!). In short: How can I tell what's preventing my computer from Sleeping? UPDATE: Ok, so I now have a few more pieces of the puzzle. I came back to my computer and it was ASLEEP! Lawks! It seems that the only times it doesn't sleep is if VLC Player is open, even if a video isn't actually playing. UPDATE UPDATE: Ok, so it won't sleep sometimes when VLC Player ISN'T running, either. Bah!

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• Network latency and speed of light

  - by James

  This was kinda of covered by the following Is minimum latency fixed by the speed of light? , but i would like to add the follow up a bit. The scenario is as follows; we have two opposing sites one on the West Coast of the US and one in Ireland. The customer is in central Europe, and has requested a latency test. Ireland gives responses of ~65-70ms. However the West Coast guys claim to be faster with a response of 60ms. Now a quick check says that light in fiber would take about 42ms to make the trip to the States and 8.5ms to Ireland. So obviously this is a single hop and does not include routers, switches, firewalls, protocol overhead etc. Would I be right to call BS on their figures? As a final note I tested a ping to Google IP address that was allegedly on the west coast from a site that covered a similar distance and was amazed to get a response time of 20ms. Suggesting ICMP packets that travel twice the speed of light. So A) what am I missing B) Am I right to suspect shenanigans? UPDATE: Guys thanks so far for your help and I have been reading various previous questions on this. About 5 years I had an issue where the hop from the UK to Ireland added 10ms of latency no matter what we did. In the end I moved the servers; So imagine my surprise when I have guys that claim they are 5ms faster with a transatlantic trip. So again should I call BS? Oh and assume both sites are normal mortals that don't have access to Google magical routing, warp dives or flux capacitors. :)

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• Local references to old server name remain after Windows 2003 server rename

  - by imagodei

  I have a standalone Win 2003 server with Windows Sharepoint Services (WSS3) running on it. I had to rename the server and I had bunch of problems resulting from this. Note that the server is not in AD environment. Most obvious problems were with Sharepoint, which didn't work. I was somewhat naive to think it will work in the first place, but OK - I've solved this using step 1 & 3 from this site (TNX) Other curious behavior/problems remain. Most disturbing is that Sharepoint isn't able to send email notifications to participants. I noticed there are several references to old server name everywhere I look: in Registry, in Windows Internal Database (MICROSOFT##SSEE). I see instances of old server name in the Sharepoint Central Administration - Operations - Servers in farm. There is reference to a servers: oldname.domain.local oldname.local On one of those servers there is also Windows SharePoint Services Outgoing E-Mail Service (Stopped). Also, when I try to telnet locally to the mail server (Simple Mail Transfer Protocol (SMTP) service), I get a response: 220 oldname.domain.local Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at Tue, 15 Jun 2010 13:56:19 +0200 IMO these strange naming problems are also the reason why email notifications from within Sharepoint don't work. Can anyone tell me how to correct/replace those references to oldservername? Why is the email service insisting on old name? Of course I would like to try it without reinstalling the server. TNX!

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• How to show "only number" in picture cross-reference in Word 2007 document?

  - by kornelijepetak

  I have many pictures in a document and I reference them very often in text. I don't want to lose the order so I am using Insert - Cross-reference. This opens the cross-reference dialog where I can set Reference type to Picture. For "Insert reference to", there are 5 choices: - Entire caption - Only label and number - Only caption text - Page number - Above/below What I need is a reference that would be inserted like this: [4], and not like this: [Picture 4]; None of these options enable me to do it. Is there any way to make Word 2007 insert a reference to only Caption Number? Note: The document is written in Croatian language which has 7 declension cases, so using "Picture 4" would not be valid in all cases. Actually caption label Picture is set to croatian word "Slika" and when I need to say say "in the picture" I can't because it would be "na Slici 5." and not "na Slika 5." (like Word would make me do). That's why I need to reference only the caption number. Is that possible in Word 2007?

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• Boot sequence unlike reboot

  - by samgoody

  When I turn on the computer it acts very differently than when I reboot it. [WinXP Pro, Intel Core2 6600, 2.4GHZ, 2GB RAM, NVIDA GeForce] Boot: Monitor must be plugged into the motherboard or no image. Screen resolution 800x600. Changes to the resolution cause only the top half of the screen to be usable, and are lost when I shut down the computer. Desktop icons arranged in neat rows on left of desktop. Nothing of note in system tray In Device Manger - Display adapter: Intel(R) Q965/Q963 Express Chipset Family In Device Manger - Monitors, two monitors are listed Hibernate and standby work. Reboot: Monitor must be plugged into the graphics card or no image. Screen resolution - 1280x1024 Desktop icons arranged in the cute circle that I put them in. NVIDIA icon shows in system tray. In Device Manger - Display adapter: NVIDA GeForce 6200LE In Device Manger - Monitors, one monitor is listed Hibernate and standby do not work. When awakened after a hibernation it says: The system could not be restarted from its previous location because the restoration image is corrupt. Delete restoration data & proceed to system boot? Double reboot (inconsistent): Monitor must be plugged into the graphics card. Screen resolution - 1024x768 Odd icon shows in system tray whose tooltip says "Intel Graphics" For a while my morning ritual was to boot, wait, reboot using (alt+ctrl+del - ctrl+u - R), wait. Keeping the monitor plugged into the graphics card. But aside for the inefficiency of this method, I sometimes want to standby and can't. On the other hand, the computer is unusable when set to 800x600. Please help, anyone?

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• What's the piece of hardware listening on Facebook's or Wikipedia's IP address?

  - by Igor Ostrovsky

  I am trying to understand how massive sites like Facebook or Wikipedia work, for my intellectual curiosity. I read about various techniques for building scalable sites, but I am still puzzled about one particular detail. The part that confuses me is that ultimately, the DNS will map the entire domain to a single IP address, or a handful of IP addresses in the case of round-robin DNS. For example, wikipedia.org has only one type-A DNS record. So, people from all over the world visiting Wikipedia have to send a request to the one IP address specified in DNS. What is the piece of hardware that listens on the IP address for a massive site, and how can it possibly handle all the load coming from the requests for users all over the world? Edit 1: Thanks for all the responses! Anycast seems like a feasible answer... Does anyone know of a way to check whether a particular IP address is anycast-routed, so that I could verify that this really is the trick used in practice by large sites? Edit 2: After more reading on the topic, it appears that anycast is not typically used for dynamic web content. Anycast is usually used for UDP (e.g., DNS lookups), or sometimes for static content. One interesting thing to note is that Facebook uses profile.ak.fbcdn.net to host static content like style sheets and javascript libraries. Each time I ping this name, I get a response from a different IP address. However, I can't tell whether this is anycast in action, or a completely different technique. Back to my original question: as far as I can tell, even a large site will have a single expensive piece of load-balancing hardware listening on its handful of public IP addresses.

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• MySQL partition "full"?

  - by gdea73

  I have a server that runs Debian 6.2, with Apache, PHP5, and MySQL. Well, I hadn't done anything with MySQL at all so far, just Apache and PHP; I must have installed it (mysql-server) at some point along the line, and I decided to login to the database for the first time a couple days ago as I was considering using the database for a future website project. I noticed that the "root" user had a password, and I didn't recall having set one. My usual root password was incorrect. So I attempted to reset the password. sudo service mysql stop (stopped successfully) sudo /usr/bin/mysqld_safe --skip-grant-tables --skip-networking & started successfully, from what I can tell. However, mysql itself returns "Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld,sock' (2)", and additionally sudo service mysql start returns "/etc/init.d/mysql: ERROR: The partition with /var/lib/mysql is too full! ... failed!" df -h tells me that / is 26% used, a 20GB partition, and /home, roughly 900GB, has only 5% usage. On a potentially related note, I've been experiencing random hangs since I noticed this problem, my tty2 randomly froze several times while idle, and the entire system is suddenly unstable. gnome-terminal also does not open. (Gnome-terminal apparently works now, disregard that part, but the server is still being somewhat unstable, I randomly lost connection when I was SSHed into it from my laptop, twice now.)

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• Are my Linux symbolic links acting correctly?

  - by Andy Castles

  Hi all I've been using Linux on and off for the last 15 years and today I came across something in bash that surprised me. Setup the following directory structure: $ cd /tmp $ mkdir /tmp/symlinktest $ mkdir /tmp/symlinktest/dir $ mkdir /tmp/symlinktarget Now create two sym links in symlinktest pointing to symlinktarget: $ cd /tmp/symlinktest $ ln -s ../symlinktarget Asym $ ln -s ../symlinktarget Bsym Now, in bash, the following tab completion does strange things. Type the following: $ cd dir $ cd ../A[TAB] Pressing the tab key above completes the line to: $ cd ../Asym/ as I expected. Now press enter to change into Asym and type: $ cd ../B[TAB] This time pressing the tab key completes the link to: $ cd ../Bsym[space] Note that there is now a space after the Bsym and there is no trailing slash. My question is, why when changing from the physical directory "dir" to Asym it recognises that Asym is a link to a directory, but when changing from one sym link to another, it doesn't recognise that it's a link to a directory? In addition, if I try to create a new file within Asym, I get an error message: $ cd /tmp/symlinktest/Asym $ cat hello > ../Bsym/file.txt -bash: ../Bsym/file.txt: No such file or directory I always thought that symlinks were mostly transparent except to programs that need to manipulate them. Is this normal behaviour? Many thanks, Andy

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• How to set up RAID-0 first time on new PC?

  - by jasondavis

  I have built basic PC's in the past but have never used a RAID array at all. SO now I am buying parts to build my new PC, it will be an intel i7 processor. My motherboard will have RAID support which I will use instead of an aftermarket raid controller for now. Also I plan to use 2 SSD drives in RAID-0 for my windows 7 OS. (Please note that I am aware of the issues with doing this, including lack of TRIM support when using RAID with SSD drives. I am OK with it not working as I can just re[place the drives in a year or so or wheneer they become more sluggish). SO here is my question part. If I assemble the motherboard, PSU, processor, RAM, vidm card, etc and then go to turn the PC on, it will have the 2 SSD drives hooked up. so I assume I will then soon the BIOS screen before I install windows? How to I go about making the 2 drives work in RAID-0 at this point? I do the raid part before installing my OS right? Please help with the steps involved from assembling the parts of the PC and then turning it on, to the part of getting the RAID-0 set up between the 2 drives and then installing my windows 7 OS from a Optical drive? Please help, all advice, instructions, tips appreciated as long as on topic. I do not need to be told that this is a bad idea as far as if 1 drive fails I losse it all, I plan on having a disk IMAGE to be able to restore my OS and software to a new set of drives at anytime needed in the event of drive failure. Same goes for lack of TRIM support. Thanks for reading and help =)

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• Juniper’s Network Connect ncsvc on Linux: “host checker failed, error 10”

  - by hfs

  I’m trying to log in to a Juniper VPN with Network Connect from a headless Linux client. I followed the instructions and used the script from http://mad-scientist.us/juniper.html. When running the script with --nogui switch the command that gets finally executed is $HOME/.juniper_networks/network_connect/ncsvc -h HOST -u USER -r REALM -f $HOME/.vpn.default.crt. I get asked for the password, a line “Connecting to…” is printed but then the programm silently stops. When adding -L 5 (most verbose logging) to the command line, these are the last messages printed to the log: dsclient.info state: kStateCacheCleaner (dsclient.cpp:280) dsclient.info --> POST /dana-na/cc/ccupdate.cgi (authenticate.cpp:162) http_connection.para Entering state_start_connection (http_connection.cpp:282) http_connection.para Entering state_continue_connection (http_connection.cpp:299) http_connection.para Entering state_ssl_connect (http_connection.cpp:468) dsssl.para SSL connect ssl=0x833e568/sd=4 connection using cipher RC4-MD5 (DSSSLSock.cpp:656) http_connection.para Returning DSHTTP_COMPLETE from state_ssl_connect (http_connection.cpp:476) DSHttp.debug state_reading_response_body - copying 0 buffered bytes (http_requester.cpp:800) DSHttp.debug state_reading_response_body - recv'd 0 bytes data (http_requester.cpp:833) dsclient.info <-- 200 (authenticate.cpp:194) dsclient.error state host checker failed, error 10 (dsclient.cpp:282) ncapp.error Failed to authenticate with IVE. Error 10 (ncsvc.cpp:197) dsncuiapi.para DsNcUiApi::~DsNcUiApi (dsncuiapi.cpp:72) What does host checker failed mean? How can I find out what it tried to check and what failed? The HostChecker Configuration Guide mentions that a $HOME/.juniper_networks/tncc.jar gets installed on Linux, but my installation contains no such file. From that I concluded that HostChecker is disabled for my VPN on Linux? Are the POST to /dana-na/cc/ccupdate.cgi and “host checker failed” connected or independent? By running the connection over a SSL proxy I found out that the POST data is status=NOTOK (Funny side note: the client of the oh-so-secure VPN does not validate the server’s SSL certificate, so is wide open to MITM attacks…). So it seems that it’s the client that closes the connection and not the server.

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• SUSE Linux and Xen on Mac Pro - How best to prepare and configure?

  - by Andrew J. Brehm

  This is a longwinded question, so bear with me please. I have a 2009 Mac Pro with two CPUs and 8 GB of memory which is totally overpowered for Mac OS X. I am also in the process of slowly moving away from Mac OS X as my main platform. Since the Mac Pro is really new and nice I have finally decided to use it for another platform. I am familiar with Linux and SUSE Linux. Ultimately I want to run some version of SUSE Linux (recommend one, doesn't have to be free as in no money) and Xen. Here are the individual questions: Which version of SUSE Linux should I use and how do I install it on a Mac Pro? Note that the distribution must come with usable Xen. I am willing to pay. I assume Xen will work on my computer (it has VT support etc.). Is my assumption correct? I want to run Windows 7 and another instance of SUSE Linux under Xen. Is it possible to run Mac OS X Server under Xen (on a Mac Pro)? Which email client under Linux supports imap is is best-suited for integrating with MobileMe? Does SUSE Linux support the ATI Radeon HD 4870 and the Apple Cinema Display 1920 x 1200 resolution? What else should I take into account?

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• My home box as my own host?

  - by Majid

  Hi all, I have a 512 kb/s DSL service at home. I do not have a static IP but I can get one if I pay some extra to my ISP. Now, if I get the static IP, can I make my home box act as my internet host? What else do I need? Thanks P.S. I know that if at all possible, the site I make available this way might be slow, that is alright, my question is if it is possible at all. Edit: I need this for very small traffic. I am a php developer and for my projects I am often asked to provide a demo. I currently use a free hosting for this purpose but it is down most of the time and support is non-existent. So I thought to set-up my home computer as my test server. With this please note that: I will only occasionally have 'visitors' and that will be one or possibly two visitors at any time. These demos, are to showcase functionality, so no big images are served and page views will normally generate under 100KB of traffic.

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• Translating debian network configuration to gentoo

  - by thpetrus

  I just got rid off Debian on my VPS (OpenVZ) and installed Gentoo on it, however it is a plain Gentoo image without further configuration, i.e. no working network. I'm not familiar with Debian and coulnd't figure out how to get the network set up, these are the debian network files /etc/network/interfaces: auto venet0 iface venet0 inet manual up ifconfig venet0 up up ifconfig venet0 127.0.0.2 up route add default dev venet0 down route del default dev venet0 down ifconfig venet0 down iface venet0 inet6 manual up ifconfig venet0 add ipv6addr/128 down ifconfig venet0 del ipv6addr/128 up route -A inet6 add default dev venet0 down route -A inet6 del default dev venet0 auto venet0:0 iface venet0:0 inet static address external_ip netmask 255.255.255.255 auto venet0:1 iface venet0:1 inet static address internal_ip netmask 255.255.255.255 Please note that external_ip, internal_ip and ipv6addr are placeholders. I copied the /etc/resolv.conf, know the gateway_ip and also have another ouput of ifconfig, if necessary. This is what I came up with, /etc/conf.d/net: config_venet0="127.0.0.2 netmask 255.255.255.255 brd 0.0.0.0" config_venet0:0="external_ip netmask 255.255.255.255 brd 0.0.0.0" route_venet0:0="default via gateway_ip" config_venet0:1="internal_ip netmask 255.255.255.255 brd 0.0.0.0" Broadcast IP is taken from ifconfig debian output - however it doesn't work. A symbolic link net.venet0:0 -> net.lo in /etc/init.d/ was created and I added net.venet0:0 to the boot runlevel.

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• Can I convert an existing Firefox installation to ESR without a re-install?

  - by Iszi

  It took some jumping through hoops (including a mailing list subscription that I apparently didn't need) but I finally found where to download the Firefox ESR. This is great for fresh installs, but I was wondering if there's a way to simply convert existing installations to the ESR configuration without having to do a full install. As I understand it, the only difference between ESR and regular Firefox will be how they receive updates. After the new standard version of Firefox comes out, ESR releases will only receive critical security updates and bug fixes for the remainder of their support life. Newer versions of Firefox's standard build will have all the latest and greatest features, while ESR releases are meant to provide stability for environments that can't be expected to keep up with a new full version number change as often as Mozilla does them. In regular Firefox, the About screen shows that I am using the "release" update channel. Is switching to ESR really just a matter of switching the update channel? I presume this can be done in about:config by changing app.update.channel and probably also app.update.url. However, I don't know what these values should be for ESR or if anything else should be tweaked. So, is it possible to switch to ESR without a reinstall and, if so, how? (Note: While this question was written originally for Firefox 10, I expect any answers will apply to future ESR versions as well.)

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• iMac 20inch (Mid 2007) SL DVD Boot Prohibitory Sign

  - by Caitlann Lloyd

  iMac 20inch (Mid 2007 Build) with Ubuntu 12.0.4 How I got in this situation I had a perfectly healthy Intel iMac running Snow Leopard several months ago. Then I got the dreaded spinning gear and several kernel panics. After getting a little frustrated (failing to find a solution online), I found an old macbook installation disk and used it to access Disk Utility. From here, I erased my entire hard drive leaving me with no OS. I then created a Ubuntu DVD and installed Ubuntu onto the system. Now, on Ubuntu, I wine installed Transmac and burned a Single layer copy (with languages, etc. removed to save space) of Snow Leopard onto a 4.7GB DVD. I tried to boot from it and was met with first the grey apple screen and a spinning cog before the grey apple shortly turned into the infamous prohibitory sign. Note: I met this problem previously when using Disk Utility to create a bootable USB of Snow Leopard, hence I severely doubt it has anything to do with the DVD created. Resources at my disposal 1 x iMac running Ubuntu 6 x 4.7GB DVDs 1 x USB Stick 12GB 1 x Windows 7 Laptop Resources I do not have Firewire cables Access to a prebuilt retail disk (Misplaced) Access to another Mac Apple Warranty I would be hugely grateful if someone was able to tell me how to install Snow Leopard again.

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• Issue with multiple bridging for KVM hosts

  - by Henry-Nicolas Tourneur

  I'm using KVM and libvirt on my host (Debian lenny) + 2 bridges per guest (one for mgmt, one for public traffic). That setup isn't stable at all, sometimes I can do pings to a management ip, sometimes not. I don't know if my bridging paramateres are correct, could you check ? or if there is anything wrong ... Please also note that interface on guest doesn't flap and that I got not logs on my host. Of course forwarding is enabled. iface eth3 inet manual auto bond0 iface bond0 inet manual slaves eth1 eth2 pre-up ip link set bond0 up down ip link set bond0 down auto br0 iface br0 inet static address 10.160.0.7 netmask 255.255.255.128 bridge_ports eth3 bridge_fd 9 bridge_hello 2 bridge_maxage 12 bridge_stp off auto br0:1 iface br0:1 inet static address 10.160.0.9 netmask 255.255.255.128 auto br0:2 iface br0:2 inet static address 10.160.0.10 netmask 255.255.255.128 auto br1 iface br1 inet static address 217.4.40.242 netmask 255.255.255.240 gateway 217.4.40.241 pre-up /etc/network/firewall start bridge_ports bond0 bridge_fd 9 bridge_hello 2 bridge_maxage 12 bridge_stp off auto br1:1 iface br1:1 inet static address 217.4.40.252 netmask 255.255.255.240 auto br1:2 iface br1:2 inet static address 217.4.40.253 netmask 255.255.255.240

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• How to send email from home ip when the email server isn't a designated outbound mail server allocated to BT Retail customers [on hold]

  - by Mr Shoubs

  (I am sys admin!) I can receive email, but when I try to send an email from my home office via our work email server I get the following reply: Your message did not reach some or all of the intended recipients. Subject: Test Sent: 19/08/2014 17:02 The following recipient(s) cannot be reached: 'Joe Blogs' on 19/08/2014 17:02 Server error: '554 5.7.1 Service unavailable; Client host [my-ip-here] blocked using zen.spamhaus.org; http://www.spamhaus.org/query/bl?ip=my-ip-here' I went to that URL and it says the following: Ref: PBL231588 81.152.0.0/13 is listed on the Policy Block List (PBL) Outbound Email Policy of BT Retail for this IP range: It is the policy of BT Retail that unauthenticated email sent from this IP address should be sent out only via the designated outbound mail server allocated to BT Retail customers. Please consult the following URL for details on how to configure your email client appropriately. http://btybb.custhelp.com/cgi-bin/btybb.cfg/php/enduser/cci/bty_adp.php?p_sid=fPnV4zhj&p_faqid=6876 Removal Procedure Removal of IP addresses within this range from the PBL is not allowed by the netblock owner's policy. Going to this URL just says: This site has been disabled for the time being. Does anyone know what I should do to allow me to send emails from my home ip - the site suggests I can configure my email client? (note that I have configured the client to use smtp authentication)

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• Understanding encryption Keys

  - by claws

  Hello, I'm really embarrassed to ask this question but its the fact that I don't know anything about encryption. I always avoided it. I don't understand the concept of encryption keys (public key, private key, RSA key, DSA key, PGP Key, SSH key & what not) . I did encounter these in regular basis but as I said I always avoided them. Here are few instances where I encountered: Creating Account: A public RSA or DSA key will be needed for an account. Send the key along with your desired account name to [email protected] I really don't know what are RSA/DSA or How to get their keys? Do I need to register some where for that? Mailing: I'm unable to recall exactly but I've seen some mails have some attachments like signature or the mail footer will have something called PGP signature etc.. I really don't get its concept. GIT Version control: I created account in assembla.com (for private GIT repo) and it asked me to enter "SSH keys" to my profile. Where am I gonna get these? Why do I need it? Isn't SSH related to remote login (like remote desktop or telnet)? How are these two SSHs related & differ? I don't know in how many more situations I'm going to encounter these things. I'm really confused and have no clue about where to start & how to proceed to learn these things. Kindly someone point me in correct direction. Note: I've absolutely zero interested in encryption related topics. So, there is no way I'm going to read a graduate level book on this subject. I just want to clear my concepts without going into much depth.

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• MySQL extension of PHP not working

  - by Víctor

  In a Debian server, and after intallation and removal of SquirrelMail (with some downgrade and upgrade of php5, mysql...) the MySQL extension of PHP has stopped working. I have php5-mysql installed, and when I try to connect to a database through php-cli, i connect successfully, but when I try to connect from a web served by Apache I cannot connect. This script, run by php5-cli: echo phpinfo(); $link = mysql_connect('localhost', 'user, 'password'); if (!$link) { die('Could not connect: ' . mysql_error()); } echo 'Connected successfully'; mysql_close($link); Prints the phpinfo, which includes "/etc/php5/cli/conf.d/mysql.ini", and also the MySQL section with all the configuration: SOCKET, LIBS... And then it prints "Connectes successfully". But when run by apache accessed by web browser, it displays the phpinfo, which includes "/etc/php5/apache2/conf.d/mysql.ini", but has the MySQL section missing, and the script dies printing "Fatal error: Call to undefined function mysql_connect()". Note that both "/etc/php5/cli/conf.d/mysql.ini" and "/etc/php5/apache2/conf.d/mysql.ini" are in fact the same configuration, because I have in debian the structure: /etc/php5/apache2 /etc/php5/cgi /etc/php5/cli /etc/php5/conf.d And both point at the same directory: /etc/php5/apache2/conf.d -> ../conf.d /etc/php5/cli -> ../conf.d Where /etc/php5/conf.d/mysql.ini consists of one line: extension=mysql.so So my question is: why is the MySQL extension for PHP not working if I have the configuration included just in the same way as in php-cli, which is working? Thanks a lot!

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• Dovecot (on Mac OS X Server 3 - Mavericks) giving “Error: Failed to autocreate mailbox INBOX: Permission denied”

  - by user2965240

  I recently upgraded my server to Mavericks and I thought everything had gone perfectly. As it turns out, that was not exactly the case. After everything working fine for a week or so, I created a new user and my mail server flat out stopped working. Most frustratingly, there were no log errors (in any of the many mail logs) which shed any light on the cause. After much trial and error, I finally got my mail server functioning (partially) by reinstalling server and restoring the mail folder from the previous day's backup (yay for backups). However, as is often the case, there were MANY permission issues. After slogging through various permission problems, I believe that my system is now receiving mail, however none of my users can check it because every time someone attempts to login the server generates following error: Error: Failed to autocreate mailbox INBOX: Permission denied I would assume that this is yet another permissions problem, however after much searching, I still cannot resolve this. To be clear, I don't want Dovecot to autocreate any mailboxes at this point because all of the mailboxes should exist. Any help on this would be sooooooo greatly appreciated. P.S. On a side note: why is it that repairing permissions never takes care of difficult issues like these? That would be awfully helpful...

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• How do I clear out the ssh-agent entries (on Mac OS X )?

  - by cwd

  I'm running Mac OS X, and it appears that after SSHing to several machines, using identity files, my 'ssh-agent' builds up a lot of identity / keys and then sometimes offers too many to a remote machine, causing them to kick me off before connecting: Received disconnect from 10.12.10.16: 2: Too many authentication failures for cwd It's pretty obvious what's happening, and this page talks about it in more detail: SSH servers only allow you to attempt to authenticate a certain number of times. Each failed password attempt, each failed pubkey/identity that is offered, etc, take up one of these attempts. If you have a lot of SSH keys in your agent, you may find that an SSH server may kick you out before allowing you to attempt password authentication at all. If this is the case, there are a few different workarounds. Rebooting clears the agent and then everything works OK again. I can also add this line to my .ssh/config file to force it to use password authentication: PreferredAuthentications keyboard-interactive,password Anyhow, I saw the note on the page I referenced talking about deleting keys from the agent, but I'm not sure if that applies on a Mac since they appear to be cleared after reboot anyhow. Is there a simple way to clear out all keys in the 'ssh-agent' (the same thing that happens at reboot)?

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• Apache virtual server httpd-vhosts undocumented issue

  - by Ethon Bridges

  I have read the Apache documentation on the https-vhosts.conf file and after a couple of hours fighting this problem, figured it out on my own. Here's the situation: We have a domain that ends in a .ws Apparently you can't do this in the conf file. You MUST use the ? wildcard or it will not work. The * wildcard will not work either. Further, in the ServerAlias directive, anything past the first entry will not work if the first entry in the ServerAlias directive is not correct. Here is an example of an entry that does NOT work. Note that anotherdomain.com and yetanotherdomain.com will fail because thedomain.ws is not configured correctly: <VirtualHost *:80> DocumentRoot /opt/local/apache2/sites/ourdomain ServerName www.thedomain.ws ServerAlias thedomain.ws another domain.com yetanotherdomain.com <Directory /opt/local/apache2/sites/ourdomain> allow from all </Directory> </VirtualHost> Here is an example of our working entry: <VirtualHost *:80> DocumentRoot /opt/local/apache2/sites/ourdomain ServerName www.thedomain.ws? ServerAlias thedomain.ws? another domain.com yetanotherdomain.com <Directory /opt/local/apache2/sites/ourdomain> allow from all </Directory> </VirtualHost> If there is documentation of this, I sure didn't see it.

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