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• Oracle Linux Partner Pavilion Spotlight - Part II

  - by Ted Davis

  As we draw closer to the first day of Oracle OpenWorld, starting in less than a week, we continue to showcase some of our premier partners exhibiting in the Oracle Linux Partner Pavilion ( Booth #1033). We have Independent Hardware Vendors, Independent Software Vendors and Systems Integrators that show the breadth of support in the Oracle Linux and Oracle VM ecosystem. In today's post we highlight three additional Oracle Linux / Oracle VM Partners from the pavilion. Micro Focus delivers mainframe solutions software and software delivery tools with its Borland products. These tools are grouped under the following solutions: Analysis and testing tools for JDeveloper Micro Focus Enterprise Analyzer is key to the success of application overhaul and modernization strategies by ensuring that they are based on a solid knowledge foundation. It reveals the reality of enterprise application portfolios and the detailed constructs of business applications. COBOL for Oracle Database, Oracle Linux, and Tuxedo Micro Focus Visual COBOL delivers the next generation of COBOL development and deployment. Itbrings the productivity of the Eclipse IDE to COBOL, and provides the ability to deploy key business critical COBOL applications to Oracle Linux both natively and under a JVM. Migration and Modernization tooling for mainframes Enterprise application knowledge, development, test and workload re-hosting tools significantly improves the efficiency of business application delivery, enabling CIOs and IT leaders to modernize application portfolios and target platforms such as Oracle Linux. When it comes to Oracle Linux database environments, supporting high transaction rates with minimal response times is no longer just a goal. It’s a strategic imperative. The “data deluge” is impacting the ability of databases and other strategic applications to access data and provide real-time analytics and reporting. As such, customer demand for accelerated application performance is increasing. Visit LSI at the Oracle Linux Pavilion, #733, to find out how LSI Nytro Application Acceleration products are designed from the ground up for database acceleration. Our intelligent solid-state storage solutions help to eliminate I/O bottlenecks, increase throughput and enable Oracle customers achieve the highest levels of DB performance. Accelerate Your Exadata Success With Teleran. Teleran’s software solutions for Oracle Exadata and Oracle Database reduce the cost, time and effort of migrating and consolidating applications on Exadata. In addition Teleran delivers visibility and control solutions for BI/data warehouse performance and user management that ensure service levels and cost efficiency.Teleran will demonstrate these solutions at the Oracle Open World Linux Pavilion: Consolidation Accelerator - Reduces the cost, time and risk ofof migrating and consolidation applications on Exadata. Application Readiness – Identifies legacy application performance enhancements needed to take advantage of Exadata performance features Workload Accelerator – Identifies and clusters workloads for faster performance on Exadata Application Visibility and Control - Improves performance, user productivity, and alignment to business objectives while reducing support and resource costs. Thanks for reading today's Partner Spotlight. Three more partners will be highlighted tomorrow. If you missed our first Partner Spotlight check it out here.

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• MySQL Enterprise Monitor 3.0.11 has been released

  - by Andy Bang

  We are pleased to announce that MySQL Enterprise Monitor 3.0.11 is now available for download on the My Oracle Support (MOS) web site. It will also be available via the Oracle Software Delivery Cloud in about 1 week. This is a maintenance release that includes a few new features and fixes a number of bugs. You can find more information on the contents of this release in the change log. You will find binaries for the new release on My Oracle Support. Choose the "Patches & Updates" tab, and then choose the "Product or Family (Advanced Search)" side tab in the "Patch Search" portlet. You will also find the binaries on the Oracle Software Delivery Cloud in approximately 1 week. Choose "MySQL Database" as the Product Pack and you will find the Enterprise Monitor along with other MySQL products. Based on feedback from our customers, MySQL Enterprise Monitor (MEM) 3.0 offers many significant improvements over previous releases. Highlights include: Policy-based automatic scheduling of rules and event handling (including email notifications) make administration of scale-out easier and automatic Enhancements such as automatic discovery of MySQL instances, centralized agent configuration and multi-instance monitoring further improve ease of configuration and management The new cloud and virtualization-friendly, "agent-less" design allows remote monitoring of MySQL databases without the need for any remote agents Trends, projections and forecasting - Graphs and Event handlers inform you in advance of impending file system capacity problems Zero Configuration Query Analyzer - Works "out of the box" with MySQL 5.6 Performance_Schema (supported by 5.6.14 or later) False positives from flapping or spikes are avoided using exponential moving averages and other statistical techniques Advisors can analyze data across an entire group; for example, the Replication Configuration Advisor can scan an entire topology to find common configuration errors like duplicate server UUIDs or a slave whose version is less than its master's More information on the contents of this release is available here: What's new in MySQL Enterprise Monitor 3.0? MySQL Enterprise Edition: Demos MySQL Enterprise Monitor Frequently Asked Questions MySQL Enterprise Monitor Change History More information on MySQL Enterprise and the Enterprise Monitor can be found here: http://www.mysql.com/products/enterprise/ http://www.mysql.com/products/enterprise/monitor.html http://www.mysql.com/products/enterprise/query.html http://forums.mysql.com/list.php?142 If you are not a MySQL Enterprise customer and want to try the Monitor and Query Analyzer using our 30-day free customer trial, go to http://www.mysql.com/trials, or contact Sales at http://www.mysql.com/about/contact. If you haven't looked at MEM recently, and especially MEM 3.0, please do so now and let us know what you think. Thanks and Happy Monitoring! - The MySQL Enterprise Tools Development Team

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• Nashorn in the Twitterverse

  - by jlaskey

  I have been following how often Nashorn has been showing up on the net.  Nashorn got a burst of tweets when we announced Project Nashorn and I was curious how Nashorn was trending per day, maybe graph the result.  Counting tweets manually seemed mindless, so why not write a program to do the same. This is where Nashorn + Java came shining through.  There is a very nice Java library out there called Twitter4J https://github.com/yusuke/twitter4j that handles all things Twitter.  After running bin/getAccessToken.sh to get a twitter4j.properties file with personal authorization, all I had to do to run my simple exploratory app was; nashorn -cp $TWITTER4J/twitter4j-core-3.0.1.jar GetHomeTimeline.js The content of GetHomeTimeline.js is as follows; var twitter4j      = Packages.twitter4j; var TwitterFactory = twitter4j.TwitterFactory; var Query          = twitter4j.Query; var twitter = new TwitterFactory().instance; var query   = new Query("nashorn OR nashornjs"); query.count = 100; do {     var result = twitter.search(query);     var tweets = result.tweets;     for each (tweet in tweets) {         print("@" + tweet.user.screenName + "\t" + tweet.text);     } } while (query = result.nextQuery()); How easy was that?  Now to hook it up to the JavaFX graphing library... 

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• Upgrades from Beta or CTP SQL Server Software is NOT Supported

  - by BuckWoody

  As of this writing, SQL Server 2008 R2 has released, and just like every release, I get e-mails and calls from folks with this question: “Can I upgrade from Customer Technical Preview (CTP) x or Beta #x or Release Candidate (RC) to the “Released to Manufacturing” (RTM) version?” No. Right up until the last minute, things are changing in the code – and you want that to happen. Our internal testing runs right up until the second we lock down for release, and we watch the CTP/RC/Beta reports to make sure there are no show-stoppers, and fix what we find. And it’s not just “big” changes you need to worry about – a simple change in one line of code can have a massive effect. I know, I know – you’ve possibly upgraded an RC or CTP to the RTM version and it worked “just fine”. But hear this tale: I’ve dealt with someone who faced this exact situation in SQL Server 2008. They upgraded (which is clearly prohibited in the documentation) from a CTP to the RTM version over a year ago. Everything was working fine. But then…one day they had an issue. Couldn’t fix it themselves, we took a look, days went by, and we finally had to call in the big guns for support. Turns out, the upgrade was the problem. So we had to come up with some elaborate schemes to get the system migrated over while they were in production. This was painful for everyone involved. So the answer is still no. Just don’t do it. There is one caveat to this story – if you are a “TAP” customer (you’ll know if you are), we help you move from the CTP products to RTM, but that’s a special case that we track carefully and send along special instructions and tools to help you along. That level of effort isn’t possible on a large scale, so it’s not just a magic tool that we run to upgrade from CTP to RTM. So again, unless you’re a TAP customer, it’s a no-no. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• June 2013 release of SSDT contains a minor bug that you should be aware of

  - by jamiet

  I have discovered what seems, to me, like a bug in the June 2013 release of SSDT and given the problems that it created yesterday on my current gig I thought it prudent to write this blog post to inform people of it. I’ve built a very simple SSDT project to reproduce the problem that has just two tables, [Table1] and [Table2], and also a procedure [Procedure1]: The two tables have exactly the same definition, both a have a single column called [Id] of type integer. CREATE TABLE [dbo].[Table1] (     [Id] INT NOT NULL PRIMARY KEY ) My stored procedure simply joins the two together, orders them by the column used in the join predicate, and returns the results: CREATE PROCEDURE [dbo].[Procedure1] AS     SELECT t1.*     FROM    Table1 t1     INNER JOIN Table2 t2         ON    t1.Id = t2.Id     ORDER BY Id Now if I create those three objects manually and then execute the stored procedure, it works fine: So we know that the code works. Unfortunately, SSDT thinks that there is an error here: The text of that error is: Procedure: [dbo].[Procedure1] contains an unresolved reference to an object. Either the object does not exist or the reference is ambiguous because it could refer to any of the following objects: [dbo].[Table1].[Id] or [dbo].[Table2].[Id]. Its complaining that the [Id] field in the ORDER BY clause is ambiguous. Now you may well be thinking at this point “OK, just stick a table alias into the ORDER BY predicate and everything will be fine!” Well that’s true, but there’s a bigger problem here. One of the developers at my current client installed this drop of SSDT and all of a sudden all the builds started failing on his machine – he had errors left right and centre because, as it transpires, we have a fair bit of code that exhibits this scenario.  Worse, previous installations of SSDT do not flag this code as erroneous and therein lies the rub. We immediately had a mass panic where we had to run around the department to our developers (of which there are many) ensuring that none of them should upgrade their SSDT installation if they wanted to carry on being productive for the rest of the day. Also bear in mind that as soon as a new drop of SSDT comes out then the previous version is instantly unavailable so rolling back is going to be impossible unless you have created an administrative install of SSDT for that previous version. Just thought you should know! In the grand schema of things this isn’t a big deal as the bug can be worked around with a simple code modification but forewarned is forearmed so they say! Last thing to say, if you want to know which version of SSDT you are running check my blog post Which version of SSDT Database Projects do I have installed? @Jamiet

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• ORACLE UK TECHNOLOGY “TEST FEST”

  - by mseika

  ORACLE UK TECHNOLOGY “TEST FEST” Join us at the UKOUG Conference at the ICC in Birmingham and Take your OPN Implementation Specialist Exam for Free! 3-5 December 2012, ICC Birmingham (UK) Dear Oracle Partner,** As a priority partner, we are sending you advance notice of these exclusive “Technology Test Fest” free examination sessions. Please note that this communication will be sent out to the wider community one week from today, so please register immediately to secure your place! ** We are delighted to offer you the exclusive opportunity to register and attend the Oracle UK “Technology Test Fest” being held as Part of the UKOUG Conference at the ICC in Birmingham in the Drawing Room at the Hyatt Regency hotel adjacent to the ICC venue, from 3rd to 5th December 2012.This is your opportunity to sit your chosen Oracle Technology Specialist Implementation Exam free of charge on this day. Four sessions are being run (10.00AM and 14.00PM), with just 15 places at each session – so register now to avoid disappointment! (Exams take about 1.5 hours to complete.) REGISTER - 3 December Afternoon Session - 2:00pm REGISTER - 4 December Morning Session 10:00am REGISTER - 4 December Afternoon Session - 2:00pm REGISTER - 5 December Morning Session - 10:00am Price: FREE Address:The Drawing Room Hyatt Regency Hotel Birmingham 2 Bridge Street Birmingham BI 2JZ 3 - 5 December 2012 Which Implementation Specialist Exams are available to take?Click here to see the list of exams available for you to sit for free at the Oracle UKOUG “Technology Test Fest”. The links also include the study guide for the particular exam. Please review the Specialization Guide as well. How do I register for the Oracle UK “Technology Test Fest”? Fill out the Pearson Vue profile HERE and complete it with your OPN Company ID. NB: Instructions on how to create/update the profile can be found HERE. Register for one of the 4 sessions using the registration links at the top of this page You will need to bring your own laptop with 'Windows OS' and a form of identification to be able to take any of the exams. Need Help or Advice?For more information about the tests and Get Specialized programme, please contact: [email protected] issues with your profile or any other OPN-related problems, please contact our Oracle Partner Business Centre: [email protected] or call 08705 194 194. We look forward to welcoming you to the Oracle UK “Technology Test Fest” on the 3rd- 5thDecember 2012! Book early to avoid disappointment.

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• PBCS Hyperion Planning in the Cloud Implementation Workshop

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Oracle Planning and Budgeting Cloud Service (PBCS) opens up opportunities for organizations of all sizes to streamline planning and forecasting, accelerate deployment, and reduce costs. This one-day in-person workshop is delivered by Oracle Development (free to OPN member partners), and will cover the handoff from selling-to-implementing of PBCS. Although the basic building blocks are the same as with on-premises Planning, there is a paradigm shift when it comes to selling and implementing a Cloud Service solution. The value proposition behind Oracle Planning and Budgeting Cloud Service is all about the deployment model, how it’s sold and how it gets implemented – simplicity, fast adoption and flexible deployment, without sacrificing first-class functionality. To be successful, the entire cycle from sales to implementation should consistently support this value proposition to your clients. This training event is for OPN member partners whose business roles involve presales, implementation consulting, and support. This workshop briefly reviews the sales approach, as background, with emphasis on partner sales support. The main objective is to learn what is needed to successfully implement Oracle Planning and Budgeting Cloud Service once the sales hand off is made – how to leverage your current Hyperion Planning knowledge and use the features designed specifically to build out a Cloud Service solution. This Workshop is being offered at three locations for partners from all countries in EMEA: June 24, 2014: Kista, Sweden June 26, 2014: Reading, United Kingdom June 29-30, 2014 (split days): Dubaï, United Arab Emirates To get more information, to check pre-requisites, and to register, click here. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Registering domain during Christmas holidays

  - by arkascha

  One of the domain names I tried to register previously has been blocked by a domain grabber two days prior to my own attempt. That was about 1 year ago. The attempt to buy the domain from that person failed due to a totally exaggerated price. So I dropped the issue and watched the domain (offered at sedo.com). As expected there were no more offers, the domain was not sold. Now I learn from the whois database that the registration of that domain name ends on 25 Dec 2012 (Christmas holiday). This raises two questions for me, I fail to find reliable answers on the internet. So maybe someone experienced here can drop a statement or a hint: Is it reasonable that the domain name in question really will be free again when that date mentioned in the whois database up to when the domain is registered has passed? I certainly know that the registration can be prolonged, that is not what I mean. I expect (hope) that that domain grabber does not extend the registration, since it costs money and effort and he failed to sell the domain. Provided this is the case and the domain registration is not prolonged, is that date mentioned reliable? Or might it just be some 'default' date? I would like to try to register that domain name as soon as it is unregistered. Since that domain grabber registered that domain only two days before my own registration attempt I would like to prevent such annoying interference next time. So I ask myself: is it possible to register a domain name on a holiday? I mean not to send an email to my provider to do so on that day or before, but to actually have to process taking place as not to wait for 1-2 days after the unregistration? My own provider which I am very happy with does not offer such service on a holiday (which is perfectly understandable). They are 'still checking' if they can offer something automatic. I researched and did not find an answer to the question if that is possible at all. Is an automatic registration attempt on a holiday possible? Where can I do that? Is that reliable?

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• Why can't Ubuntu find an ext3 filesystem on my hard-drive?

  - by urig

  This question is related to this question: Not enough components to start the RAID array? I'm trying to retrieve data from a "Western Digital MyBook World Edition (white light)" NAS device. This is basically an embedded Linux box with a 1TB HDD in it formatted in ext3. It stopped booting one day for no apparent reason. I have extracted the HDD from the NAS device and installed it in a desktop machine running Ubuntu 10.10 in the hope of accessing the files on the drive. I have followed instructions in this forum post, intended to mount the drive through Terminal: http://mybookworld.wikidot.com/forum/t-90514/how-to-recover-data-from-wd-my-book-world-edition-nas-device#post-976452 I have identified the partition that I want to mount and recover files from as /dev/sd4 by running "fdisk -l" and getting this: Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0001cf00 Device Boot Start End Blocks Id System /dev/sdb1 5 248 1959930 fd Linux raid autodetect /dev/sdb2 249 280 257040 fd Linux raid autodetect /dev/sdb3 281 403 987997+ fd Linux raid autodetect /dev/sdb4 404 121601 973522935 fd Linux raid autodetect// When I try to mount using: "mount -t ext3 /dev/sdb4 /media/xyz" I get the following error: mount: wrong fs type, bad option, bad superblock on /dev/sdb4, missing codepage or helper program, or other error In some cases useful info is found in syslog - try dmesg | tail or so And "dmesg | tail" shows me: [ 15.184757] [drm] Initialized nouveau 0.0.16 20090420 for 0000:01:00.0 on minor 0 [ 15.986859] [drm] nouveau 0000:01:00.0: Allocating FIFO number 1 [ 15.988379] [drm] nouveau 0000:01:00.0: nouveau_channel_alloc: initialised FIFO 1 [ 16.353379] EXT4-fs (sda5): re-mounted. Opts: errors=remount-ro,commit=0 [ 16.705944] tg3 0000:02:00.0: eth0: Link is up at 100 Mbps, full duplex [ 16.705951] tg3 0000:02:00.0: eth0: Flow control is off for TX and off for RX [ 16.706102] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready [ 19.125673] EXT4-fs (sda5): re-mounted. Opts: errors=remount-ro,commit=0 [ 27.600012] eth0: no IPv6 routers present [ 373.478031] EXT3-fs (sdb4): error: can't find ext3 filesystem on dev sdb4. I guess that last line is the punch line :) Why can't it find the ext3 filesystem on my drive? What do I need to do to mount this partition and copy its contents? Does it have anything to do with the drive being part of a RAID Array (see question mentioned above)? Many thanks to any who can help.

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• So Much Happening at Devoxx

  - by Tori Wieldt

  Devoxx, the premier Java conference in Europe, has been sold out for a while. The organizers (thanks Stephan and crew!) cap the attendance to make sure all attendees have a great experience, and that speaks volumes about their priorities. The speakers, hackathons, labs, and networking are all first class. The Oracle Technology Network will be there, and if you were smart/lucky enough to get a ticket, come find us and join the fun: IoT Hack Fest Build fun and creative Internet of Things (IoT) applications with Java Embedded, Raspberry Pi and Leap Motion on the University Days (Monday and Tuesday). Learn from top experts Yara & Vinicius Senger and Geert Bevin at two Raspberry Pi & Leap Motion hands-on labs and hacking sessions. Bring your computer. Training and equipment will be provided. Devoxx will also host an Internet of Things shop in the exhibition floor where attendees can purchase Arduino, Raspberry PI and Robot starter kits. Bring your IoT wish list! Video Interviews Yolande Poirier and I will be interviewing members of the Java Community in the back of the Expo hall on Wednesday and Thursday. Videos are posted on Parleys and YouTube/Java. We have a few slots left, so contact me (you can DM @Java) if you want to share your insights or cool new tip or trick with the rest of the developer community. (No commercials, no fluff. Keep it techie and keep it real.)  Oracle Keynote Wednesday morning Mark Reinhold, Chief Java Platform Architect, and Brian Goetz, Java Language Architect will provide an update on Java 8 and beyond. Oracle Booth Drop by the Oracle booth to see old and new friends.  We'll have Java in Action demos and the experts to explain them and answer your questions. We are raffling off Raspberry Pi's each day, so be sure to get your badged scanned. We'll have beer in the booth each evening. Look for @Java in her lab coat.  See you at Devoxx! 

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• Why is everything crashing?

  - by Kopkins

  I've been using Ubuntu for a while now and I love it, I wouldn't think of using another OS unless I can't fix this issue. The install I'm on is only around a month and a half old. I'm running 12.04 64bit on a 8,1 MBP. Up until around 2 weeks ago everything was running smoothly. Around then applications started crashing and weird things started happening. At first I thought it was just certain applications. The first thing to start giving me trouble was compiz. Occasionally compiz will stop decorating windows and lost many other functionalities. running compiz --replace fixes this, but I don't feel like doing it usually once a day. The other thing with this is that after running compiz --replace, my conky window gets lost somewhere and so I run killall conky && conky -c .conkyrc. But this isn't with just a couple applications, it seems like it is proliferating through my system. Last week fontforge started crashing while doing whatever task. So I ended up unable to finish what I was working on to completeness. Didn't find a fix. Today rhythmbox started crashing. Whenever I try to play anything, Rhythmbox becomes unresponsive and needs to be forced to close. When I try to do certain things with the disk utility, it crashes. I get the Ubuntu has experienced an internal error message much more often than I would like. Frequently applications stop appearing in the launcher. Wine almost never does anymore. After not being active for a little while, thunderbird can only fetch my mail after restarting wireless, sudo rmmod b43 && sudo modprobe b43 Occasionally some of my startup apps don't start. What is my best option here? Could they be bugs? I don't want to submit a ton of vague bug reports. Reinstall? switch OS? Thank you to anyone who responds. Kopkins

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• What's Happening in Business Analytics at OpenWorld 2012?

  - by jmorourke

  Oracle OpenWorld 2012 is rapidly approaching on September 30th when we take over the city of San Francisco for five days.  The Business Analytics this year is our strongest ever with over 150 EPM, BI, Analytics and Data Warehousing sessions delivered by Oracle, our customers and partners.  We’ll also have Hands-On Labs, 20 demo pods dedicated to Business Analytics products, and over 30 partners exhibiting their solutions.  So what’s hot in the Business Analytics program at OpenWorld?  Here are some of the “can’t miss” sessions at this year’s conference: The EPM and BI general sessions, led by SVP of Product Development Balaji Yelamanchili will highlight what’s new provide a view into Oracle’s EPM, BI and Analytics strategies.  Both sessions are scheduled on Monday, October 1st. Thursday Keynote:  See More, Act Faster:  Oracle Business Analytics, led by Oracle President Mark Hurd, will provide a view into Oracle’s strategy for Business Analytics, especially engineered systems designed to provide extreme performance for the most rigorous analytic tasks. Superfast Business Intelligence with Oracle Exalytics.  Hear about various business intelligence scenarios in which Oracle Exalytics provides exemplary value—from operational reporting and prepackaged applications to analytics on unstructured data. Turn Insights into Real-Time Actions with Oracle Business Intelligence Mobile.  Learn how Oracle Business Intelligence Mobile enables organizations to deliver relevant information and turn insight into real-time action, no matter where employees are located. Empowering the Business User: Introduction to Oracle Endeca Information Discovery.  Find out how you can find fast answers to the new questions that confront your business every day, while avoiding the confusion and inconsistencies brought about by spreadsheets and desktop tools. Big Data:  The Big Story.  Learn how to harness big data, your existing data, and predictive analytics to make better decisions in an environment of rapid shifts in behavior and instant feedback.  Learn about the technologies that constitute a big data architecture, how to leverage and implement advanced analytics for real-time decisions, and the tools needed to know the unknown. Planning at the Speed of Business with Oracle Exalytics.  Learn how Oracle Hyperion Planning leverages the power of Oracle Exalytics to do planning faster, with more detail and more users than ever. For more details on these and other Business Analytics sessions at OpenWorld, download the Focus On Business Analytics program guide at:  http://www.oracle.com/openworld/focus-on/index.html We look forward to seeing you in San Francisco!

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• Are You Meeting Social Customer Service Expectations?

  - by Mike Stiles

  Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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• Tricky situation with EF and Include while projecting (Select / SelectMany)

  - by Vincent Grondin

  Originally posted on: http://geekswithblogs.net/vincentgrondin/archive/2014/06/07/tricky-situation-with-ef-and-include-while-projecting-select.aspxHello, the other day I stumbled on a problem I had a while back with EF and Include method calls and decided this was it and I was going to blog about it…  This would sort of to pin it inside my head and maybe help others too !  So I was using DBContext and wanted to query a DBSet and include some of it’s associations and in the end, do a projection to get a list of Ids…   At first it seems easy…  Query your DBSet, call Include right afterward, then code the rest of your statement with the appropriate where clause and then, do the projection…   Well it wasn’t that easy as my query required I code my where on some entities a few degree further in the association chain and most of these links where “Many”…  I had to do my projection right away with the SelectMany method.  So I did my stuff and tested the query….  no association where loaded…  My Include statement was simply ignored !  Then I remembered this behavior and how to get it to work…  You need to move the Include AFTER your first projection (Select or SelectMany).  So my sequence became:   Query the DBSet, do the projection with SelectMany, Include the associations, code the where clause and do the final projection…. but it wouldn’t compile…   It kept saying that it could not find an “Include” method on an IQueryable… which is perfectly true!  I knew this should work so I went to the definition of the DBset and saw it inherited DBQuery and sure enough the include method was there…  So I had to cast my statement from start until the end of the first projection in a DBQuery then do the Includes and then the rest of my query….   Bottom line is, whenever your Include statement seem to be ignored, then maybe you will need to move them further down in your query and cast your statement in whatever class gives you access to the Include…   Happy coding all !

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• MySQL Enterprise Monitor 3.0.3 Is Now Available

  - by Andy Bang

  We are pleased to announce that MySQL Enterprise Monitor 3.0.3 is now available for download on the My Oracle Support (MOS) web site. It will also be available via the Oracle Software Delivery Cloud with the November update in about 1 week. This is a maintenance release that fixes a number of bugs. You can find more information on the contents of this release in the change log. You will find binaries for the new release on My Oracle Support. Choose the "Patches & Updates" tab, and then use the "Product or Family (Advanced Search)" feature. You will also find the binaries on the Oracle Software Delivery Cloud in approximately 1 week. Choose "MySQL Database" as the Product Pack and you will find the Enterprise Monitor along with other MySQL products. Based on feedback from our customers, MySQL Enterprise Monitor (MEM) 3.0 offers many significant improvements over previous releases. Highlights include: Policy-based automatic scheduling of rules and event handling (including email notifications) make administration of scale-out easier and automatic Enhancements such as automatic discovery of MySQL instances, centralized agent configuration and multi-instance monitoring further improve ease of configuration and management The new cloud and virtualization-friendly, "agent-less" design allows remote monitoring of MySQL databases without the need for any remote agents Trends, projections and forecasting - Graphs and Event handlers inform you in advance of impending file system capacity problems Zero Configuration Query Analyzer - Works "out of the box" with MySQL 5.6 Performance_Schema (supported by 5.6.14 or later) False positives from flapping or spikes are avoided using exponential moving averages and other statistical techniques Advisors can analyze data across an entire group; for example, the Replication Configuration Advisor can scan an entire topology to find common configuration errors like duplicate server UUIDs or a slave whose version is less than its master's More information on the contents of this release is available here: What's new in MySQL Enterprise Monitor 3.0? MySQL Enterprise Edition: Demos MySQL Enterprise Monitor Frequently Asked Questions MySQL Enterprise Monitor Change History More information on MySQL Enterprise and the Enterprise Monitor can be found here: http://www.mysql.com/products/enterprise/ http://www.mysql.com/products/enterprise/monitor.html http://www.mysql.com/products/enterprise/query.html http://forums.mysql.com/list.php?142 If you are not a MySQL Enterprise customer and want to try the Monitor and Query Analyzer using our 30-day free customer trial, go to http://www.mysql.com/trials, or contact Sales at http://www.mysql.com/about/contact. If you haven't looked at MEM recently, and especially MEM 3.0, please do so now and let us know what you think. Thanks and Happy Monitoring! - The MySQL Enterprise Tools Development Team

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• Working for Web using open-source Technologies

  - by anirudha

  As a Web Developer we all have own dream to make a great web application. a great application was built upon high discipline and best practice on the process of development then we can make modification easier in future as if we want. the user feedback also have a matter because they tell us what they want or expected with the application we make day and night. sometime they report a nice story , experience or a problem they got with our application. so that's matter because they telling about our application much more because they use our software and a part of process of future development or next version of application we make. so the Web have a good thing that they updated as soon as possible. in desktop application their is a numbers of trouble client have when they want to use our application. first thing that installation of software never goes right on every system. big company spent a big amount of money to troble these problem the user have with their software.   Web application is nice implementation of application because their is no trouble with installation all have same experience and if something goes wrong patch come soon and no waiting for new version. Chrome even a desktop application [browser] but they automatically update themselves so their is no trouble for user to get next version now hasseles.    Web application development in Microsoft way have their own rule , pattern practice to make better application in less time. the technologies i want to show you here is some great opensource example like MySQL jQuery and ASP.NET MVC a framework based on ASP.NET server side language.   For going to next step we need to show you a list of software you need to have to fully experience this tutorial.   Visual Web Developer 2010 Express Edition  MySQL [open-source RDBMS]   Query [open-source javascript library]   for getting these software you need to pay nothing.   Visual Web Developer can obtained from Microsoft.com/Express or if you are student or Web Developer you are eligible to get the Visual studio professional and many other great software from Microsoft through their Dreamspark or WebsiteSpark programmes.   MySQL is a great Relational Database management software who are freely available from MySQL.com as a database monitorting tool you can use MySQL workbrench who can be freely get from MySQL official website or many other free tool are available for begining development with MySQL   jQuery is a great library for making javascipt development easier and faster.you can obtained jQuery from jQuery.com their official website.

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• Hierachies....from the Top Down

  - by Joe G

  I've been struggling with how to write on the topic of the importance of hierarchy design.  It's not so much that hierarchies haven't always been important, it's more of that with Fusion, the timing of when the hierarchies are designed should take a higher priority.    I will attempt to explain..... When I was implementing applications, back in the day, we had the list of detailed account values to enter with the obvious parent accounts. Then, after the setup was complete and things were functioning, the reporting phase started.  Users explained the elements that they want on the reports, what totals should be included, and how things should be compared.  Frequently, there was at least one calculation that became a nightmare either because it was based on very specific things that didn't relate to anything else or because it was "hardcoded" so that when something changed, someone need to "fix" the report. With Fusion, the process changes slightly.  You still want to enter all of the detailed accounts, but before you start adding parent values, you should investigate the reporting requirements from the top-down.  It's better to build hierarchies based on the reporting requirements than it is to build reports based on random hierarchies. Build reports based on hierarchies that resemble the reports themselves, and maintain the hierarchies without rework of the reports. For example, if you look at an income statement, you may have line items for Material Costs, Employee Costs, Travel & Entertainment, and Total Operating Expenses.  In your hierarchy, you have detail values that roll up to Material Costs, Employee Costs, and Travel & Entertainment which roll up to Total Operating Expenses. Balances are stored automatically in the cube for each of these.  When you define the report, you pick each of these members - no calculations required.  If a new detail value is added, you simply add it to the hierarchy, and there is no need to modify the report. I realize that there are always exceptions that require special handling, but I am confident that you will end up with much fewer exceptions if you make reporting a priority and design your hierarchies from the top-down.

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• Forced to be trained [closed]

  - by steeb

  is it OK to force employees to take a training in order to make them sign a contract to stay in the job for X years? Here I'm the only developer in the company and before this job I've developed in VB6, VB.Net and others. There are others technicians here but they query the database server to make reports and make little programs but do not spend all day in programming. I was hired here to manage some legacy data to be migrated to a new system and I used my experience to accomplish the task. I also have made some utilities and other developments. Since we went live with the new system I've been developing a lot of side programs, add-ons and changed the source code of it and basically I've been learning from it since then and became some sort of jack of all trades when some feature needs to be changed or corrected. I have one and a half year in this company but during the last 8 months I've been entirely programming in the system. There have been times when even the implementers ask me how I accomplish certain things. The issue here is that the company has come and told me and other co-workers (which do not program in the system but know basic programming and databases) to have a basic training to program for the new system's platform and when we finish it we will sign a contract to stay in the company for an unspecified time. They have offered also an unspecified better salary. I'm feeling very suspicious cause I know the basics of system and I don't understand why I have to take it, being known by everybody all developments I've made. I gathered with my boss and told him that I should not take that course because I feel that I can learn more with all the daily requirements I've been asked and they should save that money. But he responded me that I have to take it and sign after that. I think they want me to be with them for a long time, and I'd like to, but my opinion is that I would like to stay in the company because I feel comfortable in all laboral aspects (including salary) but not because I signed a contract forced to do more tasks and forced to say no if I have others and better job offers. What advice can you give me in this kind of situation?

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• WebLogic Partner Community Newsletter October 2012

  - by JuergenKress

  Dear WebLogic partner community member Oracle OpenWorld and the JavaOne is just over with lots of product updates and highlights. In this newsletter you will find the key information on many new product and launches. Make sure you download the presentation from our WebLogic Community Workspace (WebLogic Community membership required), to train yourself and for your next customer meeting. Thanks for all the tweets tweets #WebLogicCommunity, the pictures at our facebook page and the nice blog posts from Guido & Lucas & Jan. Java One was a super sucess - JavaOne 2012: Strategy and Technical Keynote - Java 2,5 years after the acquisition - IDC report - make the future Java! If you want to become a Java Expert, make sure you attend one of our WebLogic 12c Bootcamps or our fist ExaLogic Hackers Night - November 19th Nürnberg Germany. All developers can use WebLogic free of charge! For developers, there are lots of ADF news on Oracle ADF Essentials & ADF training material now on the iPad By Grant Ronald & GlassFish Extension for Oracle JDeveloper & Installing, Configuring, and Testing WebLogic Server 12c Developer Zip Distribution in NetBeans. If you want to become a certified WebLogic company, WebLogic Server 12c Specialization is now available for you. You just need to go to the Knowledge Zone section, select the “Specialization” tab and click on “Apply Now” Now available: WebLogic Server 12c Implementation Specialist Boot Camp LVT. Now in Production: Oracle WebLogic Server 12c Implementation Specialist certification (1Z0-599) In our specialization benefit series we highlight this month the opportunity to promote your WebLogic services by google ads. Torsten Winterberg, OFM ACE Director published Mobile Web Applications – A guide for professional development. Please feel free to let us know if you publish a book or article! Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsOctober2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• mySQL Optimization Suggestions

  - by Brian Schroeter

  I'm trying to optimize our mySQL configuration for our large Magento website. The reason I believe that mySQL needs to be configured further is because New Relic has shown that our SELECT queries are taking a long time (20,000+ ms) in some categories. I ran MySQLTuner 1.3.0 and got the following results... (Disclaimer: I restarted mySQL earlier after tweaking some settings, and so the results here may not be 100% accurate): >> MySQLTuner 1.3.0 - Major Hayden <[email protected]> >> Bug reports, feature requests, and downloads at http://mysqltuner.com/ >> Run with '--help' for additional options and output filtering [OK] Currently running supported MySQL version 5.5.37-35.0 [OK] Operating on 64-bit architecture -------- Storage Engine Statistics ------------------------------------------- [--] Status: +ARCHIVE +BLACKHOLE +CSV -FEDERATED +InnoDB +MRG_MYISAM [--] Data in MyISAM tables: 7G (Tables: 332) [--] Data in InnoDB tables: 213G (Tables: 8714) [--] Data in PERFORMANCE_SCHEMA tables: 0B (Tables: 17) [--] Data in MEMORY tables: 0B (Tables: 353) [!!] Total fragmented tables: 5492 -------- Security Recommendations ------------------------------------------- [!!] User '@host5.server1.autopartsnetwork.com' has no password set. [!!] User '@localhost' has no password set. [!!] User 'root@%' has no password set. -------- Performance Metrics ------------------------------------------------- [--] Up for: 5h 3m 4s (5M q [317.443 qps], 42K conn, TX: 18B, RX: 2B) [--] Reads / Writes: 95% / 5% [--] Total buffers: 35.5G global + 184.5M per thread (1024 max threads) [!!] Maximum possible memory usage: 220.0G (174% of installed RAM) [OK] Slow queries: 0% (6K/5M) [OK] Highest usage of available connections: 5% (61/1024) [OK] Key buffer size / total MyISAM indexes: 512.0M/3.1G [OK] Key buffer hit rate: 100.0% (102M cached / 45K reads) [OK] Query cache efficiency: 66.9% (3M cached / 5M selects) [!!] Query cache prunes per day: 3486361 [OK] Sorts requiring temporary tables: 0% (0 temp sorts / 812K sorts) [!!] Joins performed without indexes: 1328 [OK] Temporary tables created on disk: 11% (126K on disk / 1M total) [OK] Thread cache hit rate: 99% (61 created / 42K connections) [!!] Table cache hit rate: 19% (9K open / 49K opened) [OK] Open file limit used: 2% (712/25K) [OK] Table locks acquired immediately: 100% (5M immediate / 5M locks) [!!] InnoDB buffer pool / data size: 32.0G/213.4G [OK] InnoDB log waits: 0 -------- Recommendations ----------------------------------------------------- General recommendations: Run OPTIMIZE TABLE to defragment tables for better performance MySQL started within last 24 hours - recommendations may be inaccurate Reduce your overall MySQL memory footprint for system stability Enable the slow query log to troubleshoot bad queries Increasing the query_cache size over 128M may reduce performance Adjust your join queries to always utilize indexes Increase table_cache gradually to avoid file descriptor limits Read this before increasing table_cache over 64: http://bit.ly/1mi7c4C Variables to adjust: *** MySQL's maximum memory usage is dangerously high *** *** Add RAM before increasing MySQL buffer variables *** query_cache_size (> 512M) [see warning above] join_buffer_size (> 128.0M, or always use indexes with joins) table_cache (> 12288) innodb_buffer_pool_size (>= 213G) My my.cnf configuration is as follows... [client] port = 3306 [mysqld_safe] nice = 0 [mysqld] tmpdir = /var/lib/mysql/tmp user = mysql port = 3306 skip-external-locking character-set-server = utf8 collation-server = utf8_general_ci event_scheduler = 0 key_buffer = 512M max_allowed_packet = 64M thread_stack = 512K thread_cache_size = 512 sort_buffer_size = 24M read_buffer_size = 8M read_rnd_buffer_size = 24M join_buffer_size = 128M # for some nightly processes client sessions set the join buffer to 8 GB auto-increment-increment = 1 auto-increment-offset = 1 myisam-recover = BACKUP max_connections = 1024 # max connect errors artificially high to support behaviors of NetScaler monitors max_connect_errors = 999999 concurrent_insert = 2 connect_timeout = 5 wait_timeout = 180 net_read_timeout = 120 net_write_timeout = 120 back_log = 128 # this table_open_cache might be too low because of MySQL bugs #16244691 and #65384) table_open_cache = 12288 tmp_table_size = 512M max_heap_table_size = 512M bulk_insert_buffer_size = 512M open-files-limit = 8192 open-files = 1024 query_cache_type = 1 # large query limit supports SOAP and REST API integrations query_cache_limit = 4M # larger than 512 MB query cache size is problematic; this is typically ~60% full query_cache_size = 512M # set to true on read slaves read_only = false slow_query_log_file = /var/log/mysql/slow.log slow_query_log = 0 long_query_time = 0.2 expire_logs_days = 10 max_binlog_size = 1024M binlog_cache_size = 32K sync_binlog = 0 # SSD RAID10 technically has a write capacity of 10000 IOPS innodb_io_capacity = 400 innodb_file_per_table innodb_table_locks = true innodb_lock_wait_timeout = 30 # These servers have 80 CPU threads; match 1:1 innodb_thread_concurrency = 48 innodb_commit_concurrency = 2 innodb_support_xa = true innodb_buffer_pool_size = 32G innodb_file_per_table innodb_flush_log_at_trx_commit = 1 innodb_log_buffer_size = 2G skip-federated [mysqldump] quick quote-names single-transaction max_allowed_packet = 64M I have a monster of a server here to power our site because our catalog is very large (300,000 simple SKUs), and I'm just wondering if I'm missing anything that I can configure further. :-) Thanks!

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• Oracle UK Technology "Tech Fest"

  - by rituchhibber

  ** As a priority partner, we are sending you advance notice of these exclusive “Technology Test Fest” free examination sessions. Please note that this communication will be sent out to the wider community one week from today, so please register immediately to secure your place! ** We are delighted to offer you the exclusive opportunity to register and attend the Oracle UK “Technology Test Fest” being held as Part of the UKOUG Conference at the ICC in Birmingham in the Drawing Room at the Hyatt Regency hotel adjacent to the ICC venue, from 3rd to 5th December  2012. This is your opportunity to sit your chosen Oracle Technology Specialist Implementation Exam free of charge on this day. Four sessions are being run (10.00AM and 14.00PM), with just 15 places at each session – so register now to avoid disappointment! (Exams take about 1.5 hours to complete.) Which Implementation Specialist Exams are available to take? Click here to see the list of exams available for you to sit for free at the Oracle UKOUG “Technology Test Fest”. The links also include the study guide for the particular exam. Please review the Specialization Guide as well. How do I register for the Oracle UK “Technology Test Fest”? Fill out the Pearson Vue profile here and complete it with your OPN Company ID. NB: Instructions on how to create/update the profile can be found here. Register for one of the 4 sessions using the registration links at the top of this page. 03rd December, 2012 at 14:00 04th December, 2012 at 10:00 am (Morning Session) 04th December, 2012 at 14:00 (Afternoon Session) 05th December, 2012 at 10:00 am (Morning Session) VENUE DETAILS: The Drawing Room Hyatt Regency Hotel Birmingham, 2 Bridge Street Birmingham, BI 2JZ 3 - 5 December 2012 You will need to bring your own laptop with 'Windows OS' and a form of identification to be able to take any of the exams. Need Help or Advice? For more information about the tests and Get Specialized programme, please contact: Ishacq Nada. For issues with your profile or any other OPN-related problems, please contact our: Oracle Partner Business Centre or call 08705 194 194. We look forward to welcoming you to the Oracle UK “Technology Test Fest” on the 3rd- 5thDecember 2012! Book early to avoid disappointment.

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• Spotlight on an office - Nairobi, Kenya

  - by Maria Sandu

  Hi everyone, my name is Joash Mitei. I am a graduate Intern at Oracle Systems Kenya and I will briefly take you through our offices and the working environment here in Nairobi, Kenya. I’ve been with Oracle since February 2012 and I’m responsible for Applications Pre-sales focusing on Oracle EPM and E-Business Suite. My background is Finance and Accounting therefore joining Oracle was almost a totally a different ball game but the transition has been smooth. The Oracle offices here are located on the second floor of Mebank Towers. We moved to the 2nd floor just three months ago from the 5th floor mainly because of the growing workforce. We are covering the whole Eastern Africa region hence diversity in culture is evident. This is a plus since you get to interact with people of very different backgrounds, cultures and ways of thinking. The building itself is on the outskirts of the CBD hence free from the hustle and bustle of the town. The office is split into different sections; there is a main working area which has an open desk design that fosters interaction between colleagues, there are 4 conference rooms for meetings and presentations, there are 3 quiet rooms for a little privacy when needed and there is a dining area for meals and ‘hanging out’. The working environment is world-class, to say the least. The employees are very professional, quite smart and needless to say, very busy. There are 4 interns covering sales and pre-sales in both Tech and Apps. As an intern you get support from your supervisor but you are required to show initiative yourself and thus the need to be very pro-active and inquisitive. The local management is well structured and communicative to ensure effectiveness and efficiency in the office. Apart from the daily work, we usually have events to boost staff morale such as ‘TGIF hang -out’, football matches against each other or versus other companies, and team building retreats. All these are monumental in fostering the RED POTENTIAL. We also do numerous CSR activities in the local communities . Well, that’s the Kenyan office for you. Glad to be your tour guide. Have a superb day!

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• Hoster not fulfilling contract: how to get money back?

  - by plua

  For several years, we have as a small webdesign company rented a dedicated server at a large hosting provider. They had several support levels. When we signed up for this, we had very limited in-house knowledge about server maintenance, and were very worried about the security of our server. We therefore took one of the more expensive support packages. An important aspect in this were these claims: [PROVIDER] verifies the availability of the latest security updates and sends you a notification to see if you are interested to have them installed [PROVIDER] verifies the availability of the latest supported software updates and sends you a notification to see if you are interested to have them installed These items were clearly stated on their website as being part of the advantage of this package.; With not enough knowledge about installing and updating such software on a Linux server, we decided to go for this package. We paid a premium of $50 per month over the maintenance package that is next in line ($100 vs $50). Over the years, we have paid several thousand dollars for this service. Then came the moment that I learned more and more about server management. And I found out step by step that our server was horrendously outdated! We had an OS that was hardly updated, our anti-virus was not working because it needed certain more recent packages on the OS, and in general there were a whole bunch of security vulnerabilities and fixes that were lacking. Shocked, I wrote the provider. Turns out, they decided unilaterally that they would not send out any notifications to clients because clients would get too many e-mails. This is a quote from their explanation: [...] We have decided not to spam its clients with OS and security updates and only install them whenever asked by the client I was shocked! They had never mentioned that they would drop this service, and in fact the claims about updating their clients through e-mail was still on their website, after they apparently stopped doing this years ago! Upon finding this out, I requested they refund all that we have paid as a premium over the other package, and make it available as future credit with their own company. I thought this was a very reasonable request. However, they said they would only go back one year and provide credit for this one year. Mails went back and forth, but they were not willing to give credit for the whole period, which I felt I was entitled to. So ultimately I left the hosting company, and filed a complaint with the BBB a while ago. Now, I am not the kind of person who runs to a lawyer for any minor thing, but in this case I am really considering taking action. I have been paying for years for a service I did not receive (the premium package had a few other pluses, but we took it primarily for these two points, and I can prove that we did not use the other benefits). For our small company the hosting costs were a very large part of our budget, and I feel it is very unfair how this large provider just does not care about not fulfilling its obligations. So my question is: what action should I take? Is a lawyer the only next step, or are there other suggestions? And am I right here to claim this money, or are they right that there is some sort of statue of limitations on such claims? Any feedback is appreciated.

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• Windows Phone 7, taking the mobile out of mobile

  - by markritchie

  I’ll start off this blog entry with a little background which is necessary for you to understand my situation. I moved from to the UK to Germany about three years ago and while I can converse in German, English is still very much my first language and the language I want my content delivered in. I happily purchased a HTC HD7 when WP7 was released here in Germany thinking foolishly that Microsoft really would get internationalization and localization as it’s at the heart of their business and developer products. Overall I’m very happy with my WP7, the camera sucks but that’s more HTC’s fault that Microsoft, but other than that it’s a very promising platform. My problems started when I purchased my first app. Initially everything appeared to be fine and things were as smooth as things had been with my previous free applications, however about a month after I received an email from Zune informing me that the credit card that they had registered against my account had expired. No problem I foolishly thought; I’ll simply add a new one. I don’t want to bore you with the details of what I’ve been through other than to take the low-lights: trying numerous websites, posts on Microsoft Answers and a tweet to Microsoft Support all to no avail. Today somebody suggested that I call the Xbox support line in the UK as they had solved their billing problems this way. So I called up the Xbox support line since I hadn’t resolved the problem using the Zune portal to resolve my problem with my WP7 (anybody else thinks Microsoft might need some consolidation here). After being on the phone with a very friendly representative in Ireland I was informed that because my British credit card has a billing address in Germany they are unable to accept it as a credit card. Because my Live ID and Zune Tag are registered in the UK they cannot take my card. Their solution is that I have to create a new Zune Tag that has its locale in Germany and then associate it with my phone. Now, first thing I go to register for a Zune Tag with a German locale it very kindly switches into German for me, nothing quite like reading a EULA in a language you’re not fluent in. I’ve no idea how this will affect the apps that are available to me in the app store, and I’m pretty sure it means that all my Xbox live achievements will become history. And what if I was to move to say France at some point do I have to go through all this again? At the end of the day I’m trying to set something up so I can give them my money and they’re making it VERY difficult for me. Could you imagine walking into a book store when you were on holiday and being told by the clerk that they couldn’t take your credit card because you came from another country?

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• MVVM and Animations in Silverlight

  - by Aligned

  I wanted to spin an icon to show progress to my user while some content was downloading. I'm using MVVM (aren't you) and made a satisfactory Storyboard to spin the icon. However, it took longer than expected to trigger that animation from my ViewModel's property.I used a combination of the GoToState action and the DataTrigger from the Microsoft.Expression.Interactions dll as described here.Then I had problems getting it to start until I found this approach that saved the day. The DataTrigger didn't bind right away because "it doesn’t change visual state on load is because the StateTarget property of the GotoStateAction is null at the time the DataTrigger fires.". Here's my XAML, hopefully you can fill in the rest.<Image x:Name="StatusIcon" AutomationProperties.AutomationId="StatusIcon" Width="16" Height="16" Stretch="Fill" Source="inProgress.png" ToolTipService.ToolTip="{Binding StatusTooltip}"> <i:Interaction.Triggers> <utilitiesBehaviors:DataTriggerWhichFiresOnLoad Value="True" Binding="{Binding IsDownloading, Mode=OneWay, TargetNullValue=True}"> <ei:GoToStateAction StateName="Downloading" /> </utilitiesBehaviors:DataTriggerWhichFiresOnLoad> <utilitiesBehaviors:DataTriggerWhichFiresOnLoad Value="False" Binding="{Binding IsDownloading, Mode=OneWay, TargetNullValue=True}"> <ei:GoToStateAction StateName="Complete"/> </utilitiesBehaviors:DataTriggerWhichFiresOnLoad> </i:Interaction.Triggers> <Image.Projection> <PlaneProjection/> </Image.Projection> <VisualStateManager.VisualStateGroups> <VisualStateGroup x:Name="VisualStateGroup"> <VisualStateGroup.Transitions> <VisualTransition GeneratedDuration="0" To="Downloading"> <VisualTransition.GeneratedEasingFunction> <QuadraticEase EasingMode="EaseInOut"/> </VisualTransition.GeneratedEasingFunction> <Storyboard RepeatBehavior="Forever"> <DoubleAnimationUsingKeyFrames Storyboard.TargetProperty="(UIElement.Projection).(PlaneProjection.RotationZ)" Storyboard.TargetName="StatusIcon"> <EasingDoubleKeyFrame KeyTime="0:0:1.5" Value="-360"/> <EasingDoubleKeyFrame KeyTime="0:0:2" Value="-360"/> </DoubleAnimationUsingKeyFrames> </Storyboard> </VisualTransition> <VisualTransition From="Downloading" GeneratedDuration="0"/> </VisualStateGroup.Transitions> <VisualState x:Name="Downloading"/> <VisualState x:Name="Complete"/> </VisualStateGroup> </VisualStateManager.VisualStateGroups></Image>MVVMAnimations.zip

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