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  • Can I get 4 screens running on an ATI Radeon HD 5700 series video card?

    - by Wayne
    I have successfully run 3 displays using the 5700, but i want to run a 4th screen off the HDMI Port. Mainly I would like it to Mirror the primary monitor onto the TV connected to the HDMI Port. Any help at all would be greatly appreciated. I can get a signal to it, i just have to disable one of my original 3 monitors. Im not willing to do that. So other than disabling one of my monitors, does anyone have any suggestions?

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  • OS X Snow Leopard fails to boot after upgrade to 10.6.1

    - by pixeline
    I'm a fairly recent mac user. Been using windows for decades and happily switched. But i upgraded from 10.6 to 10.6.1 last night and the upgrade looks like it failed. I restarted the machine when it asked to then went to bed. In the morning the computer was still trying to shut itself off. So i forced the shutdown, restarted, but now i'm stuck with the loading spinner. What can i do? UPDATE: Verbose didn't show anything interesting. i also did the hardware test. Nothing comes up wrong. Disk utility did not find any error on the HD. But, it did show a fatal error when checking permissions.

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  • svnserve accepts only local connection

    - by stiv
    I've installed svnserve in linux box konrad. On konrad I can checkout from svn: steve@konrad:~$ svn co svn://konrad A konrad/build.xml On my local Windows pc i can ping konrad, but checkout doesn work: C:\Projects>svn co svn://konrad svn: E730061: Unable to connect to a repository at URL 'svn://konrad' svn: E730061: Can't connect to host 'konrad': ??????????? ?? ???????????, ?.?. ???????? ????????? ?????? ?????? ?? ???????????. My linux firewall is disabled: konrad# iptables -L Chain INPUT (policy ACCEPT) target prot opt source destination Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination and windows firewall is also off (I can't send screen shot here, so believe me). How can I fix that? Any ideas?

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  • Make blink(1) blink a specific color

    - by dimo414
    I'm playing with my new blink(1), and trying to hook it's command line interface into some of my programs, but the docs are a little limited and I'm struggling to figure out how to run even some seemingly simple commands. In particular, the CLI docs say: Usage: blink1-tool <cmd> [options] where <cmd> is one of: .... --blink <numtimes> Blink on/off .... So I try to run blink1-tool --blink 5 and it outputs blink 5 times rgb:0,0,0: and doesn't light up. How do I use the --blink command?

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  • Do any Windows IM clients support Adium styles?

    - by daxelrod
    I know I can't actually get Adium on Windows. Are there any Windows IM clients that at least support Adium styles, specifically Contact List Styles and Message Styles? Pidgin is heart-breakingly close, but as far as I can tell, it's not there yet: Pidgin-WebKit would be perfect, except it doesn't seem to compile on Windows. adium2pidgin-themes converts Adium Xtras into Pidgin themes, but only supports sound, status, and emoticon theme types: -t TYPE, --type=TYPE type of theme, may be: auto, sound, status or emoticon, default: auto The Pidgin project is considering merging Pidgin-WebKit into Pidgin itself, but that sounds like a long way off: Most notably, we've been talking about merging the webkit integration branch into what will become 3.0.0. Eventually, this would allow the support of Adium's message styles, although it may not happen right away. So, are there any Windows IM clients that support Adium styles today?

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  • Oracle Linux Partner Pavilion Spotlight

    - by Ted Davis
    With the first day of Oracle OpenWorld starting in less than a week, we wanted to showcase some of our premier partners exhibiting in the Oracle Linux Partner Pavilion ( Booth #1033) this year. We have Independent Hardware Vendors, Independent Software Vendors and Systems Integrators that show the breadth of support in the Oracle Linux and Oracle VM ecosystem. We'll be highlighting partners all week so feel free to come back check us out. Centrify delivers integrated software and cloud-based solutions that centrally control, secure and audit access to cross-platform systems, mobile devices and applications by leveraging the infrastructure organizations already own. From the data center and into the cloud, more than 4,500 organizations, including 40 percent of the Fortune 50 and more than 60 Federal agencies, rely on Centrify's identity consolidation and privilege management solutions to reduce IT expenses, strengthen security and meet compliance requirements. Visit Centrify at Oracle OpenWorld 2102 for a look at Centrify Suite and see how you can streamline security management on Oracle Linux.  Unify identities across the enterprise and remove the pain and security issues associated with managing local user accounts by leveraging Active Directory Implement a least-privilege security model with flexible, role-based controls that protect privileged operations while still granting users the privileges they need to perform their job Get a central, global view of audited user sessions across your Oracle Linux environment  "Data Intensity's cloud infrastructure leverages Oracle VM and Oracle Linux to provide highly available enterprise application management solutions.  Engineers will be available to answer questions about and demonstrate the technology, including management tools, configuration do's and don'ts, high availability, live migration, integrating the technology with Oracle software, and how the integrated support process works."    Mellanox’s end-to-end InfiniBand and Ethernet server and storage interconnect solutions deliver the highest performance, efficiency and scalability for enterprise, high-performance cloud and web 2.0 applications. Mellanox’s interconnect solutions accelerate Oracle RAC query throughput performance to reach 50Gb/s compared to TCP/IP based competing solutions that cap off at less than 12Gb/s. Mellanox solutions help Oracle’s Exadata to deliver 10X performance boost at 50% Hardware cost making it the world’s leading database appliance. Thanks for reviewing today's Partner spotlight. We will highlight new partners each day this week leading up to Oracle OpenWorld.

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  • an unknown ip on network

    - by Ahmed safan
    In our office we have many PCs, all of them have static IP addresses. We had a problem with one server with ip 192.168.1.10 dropping off the network occasionally. I unplugged the network cable from the server and from pinged 192.168.1.10 from another host and there was a response. I searched all PCs to see if any has such ip but i didn't found a one. I changed the server ip to fix the problem, but I still find this rogue device using 192.168.1.10 on the network -- how can I figure out what it is? Could it be the ip of virtual machine on someone's PC?

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  • Mac Book Pro wakes up in my backpack

    - by J. Pablo Fernández
    This has happened to me twice: I press the power button on my Mac Book Pro, choose sleep, close it, unplug everything, confirm that is off (by pressing my ear to it) and put it in my bag. Some minutes later, the laptop wakes up by itself. Both times I caught it in time. The second time it was so hot I couldn't touch some parts -- it refused to actually wake up, and the screen was blank. Restarting it worked though. Any ideas what might be going on and/or how to prevent this? More details: It's a Mac Book Pro unibody 15" from 2009.

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  • Libgdx detect when player is outside of screen

    - by Rockyy
    Im trying to learn libGDX (coming from XNA/MonoDevelop), and I'm making a super simple test game to get to know it better. I was wondering how to detect if the player sprite is outside of the screen and make it so it is impossible to go outside of the screen edges. In XNA you could do something like this: // Prevent player from moving off the left edge of the screen if (player.Position.X < 0) player.Position = new Vector2(0, player.Position.Y); How is this achieved in libgdx? I think it's the Stage that handles the 2D viewport in libgdx? This is my code so far: private Texture texture; private SpriteBatch batch; private Sprite sprite; @Override public void create () { float w = Gdx.graphics.getWidth(); float h = Gdx.graphics.getHeight(); batch = new SpriteBatch(); texture = new Texture(Gdx.files.internal("player.png")); sprite = new Sprite(texture); sprite.setPosition(w/2 -sprite.getWidth()/2, h/2 - sprite.getHeight()/2); } @Override public void render () { Gdx.gl.glClearColor(1, 1, 1, 1); Gdx.gl.glClear(GL20.GL_COLOR_BUFFER_BIT); if(Gdx.input.isKeyPressed(Input.Keys.LEFT)){ if(Gdx.input.isKeyPressed(Input.Keys.CONTROL_LEFT)) sprite.translateX(-1f); else sprite.translateX(-10.0f); } if(Gdx.input.isKeyPressed(Input.Keys.RIGHT)){ if(Gdx.input.isKeyPressed(Input.Keys.CONTROL_LEFT)) sprite.translateX(1f); else sprite.translateX(10f); } batch.begin(); sprite.draw(batch); batch.end(); }

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  • "wrong fs type, bad option, bad superblock" error while mounting FAT Drives

    - by cshubhamrao
    I am unable to mount any fat32 or fat16 formatted usb disks under Ubuntu 13.10. The thing here to note is that it is happening only with fat formatted Disks. ntfs, ext formatted external usb disks work well (I tried formatting the same with ext4 and it worked) While mounting via nautilus: Error while mounting from terminal: root@shubham-pc:~# mount -t vfat /dev/sdc1 /media/shubham/n mount: wrong fs type, bad option, bad superblock on /dev/sdc1, missing codepage or helper program, or other error In some cases useful info is found in syslog - try dmesg | tail or so As suggested by the error: Output from dmesg | tail root@shubham-pc:~# dmesg | tail [ 3545.482598] scsi8 : usb-storage 1-1:1.0 [ 3546.481530] scsi 8:0:0:0: Direct-Access SanDisk Cruzer 1.26 PQ: 0 ANSI: 5 [ 3546.482373] sd 8:0:0:0: Attached scsi generic sg3 type 0 [ 3546.483758] sd 8:0:0:0: [sdc] 15633408 512-byte logical blocks: (8.00 GB/7.45 GiB) [ 3546.485254] sd 8:0:0:0: [sdc] Write Protect is off [ 3546.485262] sd 8:0:0:0: [sdc] Mode Sense: 43 00 00 00 [ 3546.488314] sd 8:0:0:0: [sdc] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [ 3546.499820] sdc: sdc1 [ 3546.503388] sd 8:0:0:0: [sdc] Attached SCSI removable disk [ 3547.273396] FAT-fs (sdc1): IO charset iso8859-1 not found Output from fsck.vfat: root@shubham-pc:~# fsck.vfat /dev/sdc1 dosfsck 3.0.16, 01 Mar 2013, FAT32, LFN /dev/sdc1: 1 files, 1/1949978 clusters All normal Tried re-creating the whole partition table and then formatting as fat32 but to no avail so the possibility of corrupted drive is ruled out. Tried the same with around 4 Disks or so and all have the same things

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  • 802.11N Windows XP Clients Unable to See Each Other

    - by zippy_raggle
    I am attempting to update my wireless network from 802.11g to 802.11n. When connected to the 'G' access point, the client laptops (there are 7 running Windows XP) are able to connect and browse the network for each other. When I connect them to the 'N' access point they can see the access point, but not the rest of the network. I tried swapping out the access point with a wireless router, but this did not change anything. I verified in both the AP and the router that isolation was turned off. Searching the web has not turned up any other ideas. The manuals don't show anything either. Why can't my wireless client nodes see each other on the 'N' network?

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  • links for 2011-03-04

    - by Bob Rhubart
    Joao Oliveira: Forms and Reports 11g Fusion Startup Script "After Fusion Middleware 11g Linux installation (Weblogic, Forms, Reports, Discoverer and Portal or others) probably most of the newcomers will wonder how to create a startup script to start the Weblogic managed Servers when the server starts up or reboots." (tags: oracle fusionmiddleware weblogic) Anthony Shorten: SOA Suite Integration: Part 3: Loading files Anthony says: "One of the most common scenarios in SOA Integration is the loading of a file into the product from an external source. In Oracle SOA Suite there is a File Adapter that can process many file types into your BPEL process." (tags: oracle otn soa soasuite) Francisco Munoz Alvarez: Playing with Oracle 11gR2, OEL 5.6 and VirtualBox 4.0.2 (1st Part) Oracle ACE Francisco Munoz Alvarez kicks off a tutorial on creating an Oracle Database 11gR2 instance using Oracle VirtualBox and OEL. (tags: oracle database virtualbox virtualization) ORACLENERD: VirtualBox and Shared Folders Oracle ACE Chet Justice shares some tips. (tags: oracle otn oracleace virtualization virtualbox) Chris Muir: Check out the ADF content at this year's ODTUG KScope11 conference Oracle ACE Director Chris Muir shares information on this year's ODTUD Kaleidoscope event in Long Beach, CA, June 26-30. (tags: oracle otn oracleace odtug adf) Edwin Biemond: Setting a virtual IP on a specific Network interface with WebLogic 10.3.4 PS3 Edwin says: "If you want High Availability in WebLogic you need to enable the WebLogic server migration, configure the nodemanager, use a virtual / floating IP in your managed servers and channels." (tags: oracle otn oracleace highavailability weblogic virtualization) Markus Eisele: High Performance JPA with GlassFish and Coherence - Part 3 Markus says: "In this third part of my four part series I'll explain strategy number two of using Coherence with EclipseLink and GlassFish. This is all about using Coherence as Second Level Cache (L2) with EclipseLink." (tags: oracle otn oracleace glassfish coherence) Michel Schildmeijer: Set Oracle ESB montoring with Enterprise Manager Grid Control "Monitoring your Oracle SOA Suite environment...can be very complicated, but if you are using Grid Control, Oracle provides you the SOA Management Pack. Unfortunately this SOA Management Pack has pretty detailed OOTB info about BPEL, but for ESB you won’t find any OOTB metrics." (tags: oracle otn soa grid servicebus)

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  • What VNC (or similar) software for Windows 7 Home allows me to control my parents’ computer remotely as an administrator user?

    - by Paul D. Waite
    Here’s what I dream of: I install Windows 7 Home on my parents’ PC. They have a regular user account that they use, meaning they can’t install anything. I have an administrator account, meaning I can install things for them. I install some sort of VNC software on their machine that lets me access their computer remotely under the administrator account, so that I can install software for them (or do other administrator tasks, e.g. updates) without actually going to their house. Is there any VNC or VNC-like software that supports the above? (I guess I might be better off buying them Windows 7 Professional, and using Remote Desktop. At some point I’ll give up and get them an iPad, but for now, remote Windows admin is the dream.)

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  • How to access Guest (Linux) Filesystem from Host (Windows) in VirtualBox

    - by Dominic Barnes
    I am trying to synchronize my music between my desktop (Ubuntu 9.10) and my laptop (VirtualBox: Windows 7 host & Ubuntu 9.10 guest) I use Unison to perform the actual sync, which itself is not the problem. I am ultimately trying to get my Windows 7 host to be able to access the music files so I can sync my iPod Touch. What I need to figure out is how I can that to work. I would prefer to actually perform the sync to my Ubuntu Guest, mostly because of the filename allowed character differences between Windows and Linux. Is there a way to access the files on my Linux Guest from the Windows Host? Can I mount the VDI in Windows when VirtualBox is off? Can I have Windows Host access the Linux Guest filesystem while VirtualBox is running?

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  • release management system - architectural question

    - by Sonic Soul
    Every place i've worked created their own release process, and all of them worked pretty well, however it took pretty good effort (and often a dedicated team) to manage releases. I am currently at a new place, and about to design such a system, however this time the team is very lean and we won't have dedicated resources to releasing. It will be up to development manager until the system is proofed enough for other developers to use. we're using Subversion as code repository, Team City as the build server, Jira issue tracker, Oracle db. I was thinking about writing a basic workflow app, that will let developers create a new manifest which will specify the following items. release details (who, jira issues etc) workflow step (dev, test, uat, prod approved, prod released) source files that last item is where it can get hairy. especially with database scripts. Figured I'd ask if there is a good pattern, or off the shelf product that could help with the database part, or perhaps the whole process. I briefly tested Red Gate Oracle deployment tool, but it didn't work out as well as I had hoped (from 1 day of testing at least) Questions: I think I could get around releasing of our code with something like Octopus Deploy straight from Team City. I am not clear however, how I could create a simple database deployment part, that will track which version of which script (from subversion) has been deployed where. Is there already some utility I could utilize for navigating subversion to choose which scripts should be released, instead of writing one from scratch. I'd just need it to produce some manifest of paths + versions.

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  • Vim style cursor movement for Notepad++

    - by funseiki
    I was just wondering if there was a way to get "vim" style cursor movement (i.e. 'hkjl' movement). After spending much time with vim, I have gotten used to not having to life my hands off the keyboard to move around a text document (going to the arrow keys is also too disruptive :p). Moving back to vim is always an option, but if there was a way to get this feature on notepad++. I have already spent some time in setting up macros and plugins to get my notepad++ environment working the way I want it to. Any help on this matter would be much appreciated.

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  • Agile Manifesto, Revisited

    - by GeekAgilistMercenary
    Again, conversations give me a zillion things to write about.  The recent conversation that has cropped up again is my various viewpoints of the Agile Manifesto.  Not all the processes that came after the manifesto was written, but just the core manifesto itself.  Just for context, here is the manifesto in all the glory. We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more. Several of the key signatories at the time went on to write some of the core books that really gave Agile Software Development traction.  If you check out the Agile Manifesto Site and do a search for any of those people, you will find a treasure trove of software development information. My 2 Cents First off, I agree with a few people out there.  Agile is not Scrum for instance.  Do NOT get these things confused when checking out Agile, or pushing forward with Scrum.  As David Starr points out in his blog entry, "About 35 minutes into this discussion, I realized I hadn?t heard a question or comment that wasn?t related to Scrum. I asked the room, ?How many people are on an agile team that is NOT using Scrum?? 5 hands. Seriously, out of about 150 people of so. 5 hands." So know, as this is one of my biggest pet peves these days, that Scrum is not Agile.  Another quote David writes, "I assure you, dear reader, 2 week time boxes does not an agile team make." This is the exact problem.  Take a look at the actual manifesto above.  First ideal, "Individuals and interactions over processes and tools".  There are a couple of meanings in this ideal, just as there are in the other written ideals.  But this one has a lot of contention with a set practice such as Scrum.  There are other formulas, namely XP (eXtreme) and Kanban are two that come to mind often.  But none of these are Agile, but instead a process based on the ideals of Agile. Some of you may be thinking, "that?s the same thing".  Well, no, it is not.  This type of differentiation is vitally important.  Agile is a set of ideals.  Processes are nice, but they can change, they may work for some and not others.  The Agile Manifesto covers the ideals behind what is intended, that intention being to learn and find new ways to build better software. Ideals, not processes.  Definition versus implementation.  Class versus object.  The ideals are of utmost importance, the processes are secondary, the first ideal is what really lays this out for me "Individuals and interactions over processes and tools".  Yes, we need tools but we need the individuals and their interactions more. For those coming into a development team, I hope you take this to mind.  It is of utmost importance that this differentiation is known and fought for.  The second the process becomes more important than the individuals and interactions, the team will effectively lose the advantages of Agile Ideals. This is just one of my first thoughts on the topic of Agile.  I will be writing more in the near future about each of the ideals.  I will make a point to outline more of my thoughts, my opinions, and experience with the ideals of Agile and the various processes that are out there.  Maybe, I may stumble upon something new with the help of my readers?  It would be a grand overture to the ideals I hold. For the original entry, check out my personal blog with other juicy tech tidbits, rants, raves, and the like. Agilist Mercenary

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  • Compaq 610 fan is constantly on and noisy, base is fairly hot too

    - by Dave
    The fans on both of my HP Compaq 610s are constantly on and the base is fairly hot and I don't know if this is standard issue. HP assures me that this is unusual and that I should return them as DOA. Because both laptops have this problem, I'm thinking that this might be a design flaw rather than a one-off problem. I've updated the BIOS and using their recommended power settings. Am I missing something? Is there anything I can do to fix it?

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  • My Take on Hadoop World 2011

    - by Jean-Pierre Dijcks
    I’m sure some of you have read pieces about Hadoop World and I did see some headlines which were somewhat, shall we say, interesting? I thought the keynote by Larry Feinsmith of JP Morgan Chase & Co was one of the highlights of the conference for me. The reason was very simple, he addressed some real use cases outside of internet and ad platforms. The following are my notes, since the keynote was recorded I presume you can go and look at Hadoopworld.com at some point… On the use cases that were mentioned: ETL – how can I do complex data transformation at scale Doing Basel III liquidity analysis Private banking – transaction filtering to feed [relational] data marts Common Data Platform – a place to keep data that is (or will be) valuable some day, to someone, somewhere 360 Degree view of customers – become pro-active and look at events across lines of business. For example make sure the mortgage folks know about direct deposits being stopped into an account and ensure the bank is pro-active to service the customer Treasury and Security – Global Payment Hub [I think this is really consolidation of data to cross reference activity across business and geographies] Data Mining Bypass data engineering [I interpret this as running a lot of a large data set rather than on samples] Fraud prevention – work on event triggers, say a number of failed log-ins to the website. When they occur grab web logs, firewall logs and rules and start to figure out who is trying to log in. Is this me, who forget his password, or is it someone in some other country trying to guess passwords Trade quality analysis – do a batch analysis or all trades done and run them through an analysis or comparison pipeline One of the key requests – if you can say it like that – was for vendors and entrepreneurs to make sure that new tools work with existing tools. JPMC has a large footprint of BI Tools and Big Data reporting and tools should work with those tools, rather than be separate. Security and Entitlement – how to protect data within a large cluster from unwanted snooping was another topic that came up. I thought his Elephant ears graph was interesting (couldn’t actually read the points on it, but the concept certainly made some sense) and it was interesting – when asked to show hands – how the audience did not (!) think that RDBMS and Hadoop technology would overlap completely within a few years. Another interesting session was the session from Disney discussing how Disney is building a DaaS (Data as a Service) platform and how Hadoop processing capabilities are mixed with Database technologies. I thought this one of the best sessions I have seen in a long time. It discussed real use case, where problems existed, how they were solved and how Disney planned some of it. The planning focused on three things/phases: Determine the Strategy – Design a platform and evangelize this within the organization Focus on the people – Hire key people, grow and train the staff (and do not overload what you have with new things on top of their day-to-day job), leverage a partner with experience Work on Execution of the strategy – Implement the platform Hadoop next to the other technologies and work toward the DaaS platform This kind of fitted with some of the Linked-In comments, best summarized in “Think Platform – Think Hadoop”. In other words [my interpretation], step back and engineer a platform (like DaaS in the Disney example), then layer the rest of the solutions on top of this platform. One general observation, I got the impression that we have knowledge gaps left and right. On the one hand are people looking for more information and details on the Hadoop tools and languages. On the other I got the impression that the capabilities of today’s relational databases are underestimated. Mostly in terms of data volumes and parallel processing capabilities or things like commodity hardware scale-out models. All in all I liked this conference, it was great to chat with a wide range of people on Oracle big data, on big data, on use cases and all sorts of other stuff. Just hope they get a set of bigger rooms next time… and yes, I hope I’m going to be back next year!

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  • Friday Fun: Wake Up the Box

    - by Mysticgeek
    Another Friday and it’s time to waste the rest of your Friday playing a  fun flash game online. Today we take a look at a relaxing physic based puzzle game called Wake Up the Box. Wake Up the Box This goal of this game is to wake up the box character by attaching parts of existing wood objects in each stage. You can start a new game or continue your progress from where you left off. At the beginning you get a tutorial showing what you need to do to wake the box. You get wood parts and can attach them to other wood pieces but not metal or brick. After successfully waking up Mr. Box, you can go to the next level or restart a level at any time if your having problems figuring out the puzzle. Each level gets more difficult and the puzzles are more challenging. Wake Up the Box is a relaxing and challenging game that will allow you to have fun, not working on TPS reports until the whistle blows. Play Wake Up the Box at FreeWebArcade Similar Articles Productive Geek Tips Stop the Mouse From Waking Up Your Computer from Sleep ModeFix "Sleep Mode Randomly Waking Up" Issue in Windows VistaStop Your Mouse from Waking Up Your Windows 7 ComputerPrevent Windows Asking for a Password on Wake Up from Sleep/StandbyUse Sleep.FM to Wake Up with the Web TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily QuicklyCode Provides Cheatsheets & Other Programming Stuff

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  • Right-Time Retail Part 3

    - by David Dorf
    This is part three of the three-part series.  Read Part 1 and Part 2 first. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Marketing Real-time isn’t just about executing faster; it extends to interactions with customers as well. As an industry, we’ve spent many years analyzing all the data that’s been collected. Yes, that data has been invaluable in helping us make better decisions like where to open new stores, how to assort those stores, and how to price our products. But the recent advances in technology are now making it possible to analyze and deliver that data very quickly… fast enough to impact a potential sale in near real-time. Let me give you two examples. Salesmen in car dealerships get pretty good at sizing people up. When a potential customer walks in the door, it doesn’t take long for the salesman to figure out the revenue at stake. Is this person a real buyer, or just looking for a fun test drive? Will this person buy today or three months from now? Will this person opt for the expensive packages, or go bare bones? While the salesman certainly asks some leading questions, much of information is discerned through body language. But body language doesn’t translate very well over the web. Eloqua, which was acquired by Oracle earlier this year, reads internet body language. By tracking the behavior of the people visiting your web site, Eloqua categorizes visitors based on their propensity to buy. While Eloqua’s roots have been in B2B, we’ve been looking at leveraging the technology with ATG to target B2C. Knowing what sites were previously visited, how often the customer has been to your site recently, and how long they’ve spent searching can help understand where the customer is in their purchase journey. And knowing that bit of information may be enough to help close the deal with a real-time offer, follow-up email, or online customer service pop-up. This isn’t so different from the days gone by when the clerk behind the counter of the corner store noticed you were lingering in a particular aisle, so he walked over to help you compare two products and close the sale. You appreciated the personalized service, and he knew the value of the long-term relationship. Move that same concept into the digital world and you have Oracle’s CX Suite, a cloud-based offering of end-to-end customer experience tools, assembled primarily from acquisitions. Those tools are Oracle Marketing (Eloqua), Oracle Commerce (ATG, Endeca), Oracle Sales (Oracle CRM On Demand), Oracle Service (RightNow), Oracle Social (Collective Intellect, Vitrue, Involver), and Oracle Content (Fatwire). We are providing the glue that binds the CIO and CMO together to unleash synergies that drive the top-line higher, and by virtue of the cloud-approach, keep costs at bay. My second example of real-time marketing takes place in the store but leverages the concepts of Web marketing. In 1962 the decline of personalized service in retail began. Anyone know the significance of that year? That’s when Target, K-Mart, and Walmart each opened their first stores, and over the succeeding years the industry chose scale over personal service. No longer were you known as “Jane with the snotty kid so make sure we check her out fast,” but you suddenly became “time-starved female age 20-30 with kids.” I’m not saying that was a bad thing – it was the right thing for our industry at the time, and it enabled a huge amount of growth, cheaper prices, and more variety of products. But scale alone is no longer good enough. Today’s sophisticated consumer demands scale, experience, and personal attention. To some extent we’ve delivered that on websites via the magic of cookies, your willingness to log in, and sophisticated data analytics. What store manager wouldn’t love a report detailing all the visitors to his store, where they came from, and which products that examined? People trackers are getting more sophisticated, incorporating infrared, video analytics, and even face recognition. (Next time you walk in front on a mannequin, don’t be surprised if it’s looking back.) But the ultimate marketing conduit is the mobile phone. Since each mobile phone emits a unique number on WiFi networks, it becomes the cookie of the physical world. Assuming congress keeps privacy safeguards reasonable, we’ll have a win-win situation for both retailers and consumers. Retailers get to know more about the consumer’s purchase journey, and consumers get higher levels of service with the retailer. When I call my bank, a couple things happen before the call is connected. A reverse look-up on my phone number identifies me so my accounts can be retrieved from Siebel CRM. Then the system anticipates why I’m calling based on recent transactions. In this example, it sees that I was just charged a foreign currency fee, so it assumes that’s the reason I’m calling. It puts all the relevant information on the customer service rep’s screen as it connects the call. When I complain about the fee, the rep immediately sees I’m a great customer and I travel lots, so she suggests switching me to their traveler’s card that doesn’t have foreign transaction fees. That technology is powered by a product called Oracle Real-Time Decisions, a rules engine built to execute very quickly, basically in the time it takes the phone to ring once. So let’s combine the power of that product with our new-found mobile cookie and provide contextual customer interactions in real-time. Our first opportunity comes when a customer crosses a pre-defined geo-fence, typically a boundary around the store. Context is the key to our interaction: that’s the customer (known or anonymous), the time of day and day of week, and location. Thomas near the downtown store on a Wednesday at noon means he’s heading to lunch. If he were near the mall location on a Saturday morning, that’s a completely different context. But on his way to lunch, we’ll let Thomas know that we’ve got a new shipment of ASICS running shoes on display with a simple text message. We used the context to look-up Thomas’ past purchases and understood he was an avid runner. We used the fact that this was lunchtime to select the type of message, in this case an informational message instead of an offer. Thomas enters the store, phone in hand, and walks to the shoe department. He scans one of the new ASICS shoes using the convenient QR Codes we provided on the shelf-tags, but then he starts scanning low-end Nikes. Each scan is another opportunity to both learn from Thomas and potentially interact via another message. Since he historically buys low-end Nikes and keeps scanning them, he’s likely falling back into his old ways. Our marketing rules are currently set to move loyal customer to higher margin products. We could have set the dials to increase visit frequency, move overstocked items, increase basket size, or many other settings, but today we are trying to move Thomas to higher-margin products. We send Thomas another text message, this time it’s a personalized offer for 10% off ASICS good for 24 hours. Offering him a discount on Nikes would be throwing margin away since he buys those anyway. We are using our marketing dollars to change behavior that increases the long-term value of Thomas. He decides to buy the ASICS and scans the discount code on his phone at checkout. Checkout is yet another opportunity to interact with Thomas, so the transaction is sent back to Oracle RTD for evaluation. Since Thomas didn’t buy anything with the shoes, we’ll print a bounce-back coupon on the receipt offering 30% off ASICS socks if he returns within seven days. We have successfully started moving Thomas from low-margin to high-margin products. In both of these marketing scenarios, we are able to leverage data in near real-time to decide how best to interact with the customer and lead to an increase in the lifetime value of the customer. The key here is acting at the moment the customer shows interest using the context of the situation. We aren’t pushing random products at haphazard times. We are tailoring the marketing to be very specific to this customer, and it’s the technology that allows this to happen in near real-time. Conclusion As we enable more right-time integrations and interactions, retailers will begin to offer increased service to their customers. Localized and personalized service at scale will drive loyalty and lead to meaningful revenue growth for the retailers that execute well. Our industry needs to support Commerce Anywhere…and commerce anytime as well.

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  • links for 2010-12-15

    - by Bob Rhubart
    Pravin Janardanam: Security in OBIEE 11g, Part 1 Guest blogger Pravin Janardanam kicks off a two-part series in which he tackles the differences in security between OBIEE 11g and 10g, and provides some hints on security migration from a 10g environment. (tags: oracle otn businessintelligence obiee) HttpClusterServlet Configuration (Weblogic Server Acting as a Proxy) Quick tips from Divay Dureja. (tags: oracle weblogic servlet configuration) Accelerating Deployment of Virtualized Infrastructures with the Oracle VM Blade Cluster Reference Configuration "The Oracle VM blade cluster reference configuration is a single-vendor solution that addresses every layer of the virtualization stack with Oracle hardware and software components." - from the white paper. (tags: oracle otn oraclevm virtualization) A SOA Safari (Antony Reynolds' Blog) SOA author Antony Reynolds shares links to some of his favorite SOA titles available for reading on Safari. (tags: oracle otn soa) Using Crossbow and Solaris 11 Express Zones for a single machine proof of concept environment with Puppet "My last blog entry was about my debugging experience with Puppet and promise to share the setup that I used. I now follow up that previous entry with this one which describes my Crossbow + NAT + S11 Zones proof of concept." - Michael Tin (tags: oracle solaris crossbow) @myfear: One thing you did not know about Java EE class loading in GlassFish 2.x "Be careful migrating apps from one app server to the other. And don't expect to have a strong hierarchical class loader in place. That is especially true for GF 2.x class loading." Oracle ACE Director Markus Eisele (tags: oracle otn oracleace java glassfish weblogic)

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  • How to prevent hard drive from spinning down Windows 7?

    - by JL.
    I had a Western Digital External 1TB drive, which I was accessing via USB. I decided one day, that I would prefer to mount the HDD in my case, and access it via SATA interface. So I took it apart, and the actual mounting was a breeze. The only thing is, I think the device has some default power saving features, which means the device tends to stop spinning when idle for (x) amount of time. This creates delays when I am accessing the HDD. Is there anyway I can turn off these power saving features for this HDD?

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  • Would using a self-signed SSL certificate be appropriate in this scenario?

    - by Kevin Y
    Now I realize this topic has been discussed in a few questions before (specifically this one), but I'm still a little confused about the implications of using a self-signed certificate, and how I would be affected by doing so in this case. After reading various sources, I'm still a little confused about the exact details of using one. The biggest problem with a self-signed certificate, is a man-in-the-middle attack. Even if you are 100% sure that you are on the correct website and you completely trust the site (your email server for example), you could have someone intercept the connection and present you with their own self-signed certificate. You would think that you are using a secure connection with your email server but you are really using a secure connection to an attacker's email server. – SSL Shopper So somebody could switch out my self-signed certificate with their own, and I wouldn't be able to detect it? The way this site phrases it, it makes it sound worse to install a self-signed certificate than to leave your site without a certificate at all. Self-signed certificates cannot (by nature) be revoked, which may allow an attacker who has already gained access to monitor and inject data into a connection to spoof an identity if a private key has been compromised. CAs on the other hand have the ability to revoke a compromised certificate if alerted, which prevents its further use. - Wikipedia Does this mean that the only way someone could switch out their own certificate for mine is for them to find out the private key? I suppose this is more secure, but I'm still slightly confused about what exactly results from using a self-signed certificate. Is the only issue that obnoxious security warning that pops up in your browser when directed to the site, or is there more to it? Now in my case, I want to add the an SSL certificate to a minuscule Wordpress blog I run that I don't expect anyone else will read anytime soon; I mainly started it to get into the habit of blogging, and to learn more about the process of administrating a site (ex. what to do in situations like this one). Whenever I go to the login page and there's an HTTP:// instead of HTTPS://, I cringe a little. Submitting my password feels like I'm shouting my password out loud with hundreds of people listening. I don't plan on adding any other authors to the site, so I am the only person who would ever need to login. This isn't a site I'm trying to get page views from, or one that handles e-commerce or any sensitive info like that, simply my username and password to login with. One of the concerns (that I've gathered so far) of a self-signed certificate is that non-technical users might be scared by the security warning, but this would not be an issue in my case. TL;DR: If scaring visitors away isn't a concern (which it isn't in my case), is it acceptable to use a self-signed certificate for the purpose of encrypting my Wordpress blog's password, or are there added security issues I should be aware of? Essentially, I'm wondering whether adding a self-signed certificate will be safer than leaving my login page the way it is now, or if it adds the potential for more security breaches than leaving it sans-SSL.

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  • Running a Check-Disk (Is it dangerous)

    - by vaccano
    I have a lap top that a friend of mine would like me to fix. It is giving a blue screen on boot up. When I looked up the error message it indicates that I should run a check disk. Is this dangerous? Should I try to off load stuff from the hard drive first? I ask because I had a hard drive of my own that when I ran check disk it wiped a bunch of "bad sectors" and I lost most of the info on it (but it had been going bad). Opinions?

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