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  • How can I optimize my ajax calls to deliver at 60ms.

    - by Quintin Par
    I am building an autocomplete functionality for my site and the Google instant results are my benchmark. When I look at Google, the 50-60 ms response time baffle me. They look insane. In comparison here’s how mine looks like. To give you an idea my results are cached on the load balancer and served from a machine that has httpd slowstart and initcwnd fixed. My site is also behind cloudflare From a server side perspective I don’t think I can do anything more. Can someone help me take this 500 ms response time to 60ms? What more should I be doing to achieve Google level performance? Edit: People, you seemed to be angry that I did a comparison to Google and the question is very generic. Sorry about that. To rephrase: How can I bring down response time from 500 ms to 60 ms provided my server response time is just a fraction of ms. Assume the results are served from Nginx - Varnish with a cache hit. Here are some answers I would like to answer myself assume the response sizes remained more or less the same. Ensure results are http compressed Ensure SPDY if you are on https Ensure you have initcwnd set to 10 and disable slow start on linux machines. Etc. I don’t think I’ll end up with 60 ms at Google level but your collective expertise can help easily shave off a 100 ms and that’s a big win.

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  • How to fix UNMOUNTABLE_BOOT_VOLUME (0x000000ED) on my Windows XP DELL laptop?

    - by Neil
    I have a Dell Latitude D410. Running Windows XP. I am receiving the STOP: 0x000000ED (0X899CF030,0XC0000185,0X00000000,0X00000000) Blue screen. Initially, I tried everything specified with the Microsoft KB articles. At this time, I was able to boot into the general safemode. I pulled the hard drive and was able to run chkdsk on it- it noted that it had fixed some errors, but I was still unable to boot. I put a brand new hard drive in the laptop. Windows XP installation worked up until the reboot, at which time the exact same error message came back up. What I have tried (all since the new hard drive was installed): chkdsk /R All suggested solutions in Microsoft KB articles Reseating RAM Opened laptop, reseated all connectors, looked for signs of damage (saw none) Reset BIOS options to default Ran the basic Dell diagnostics I have looked at the current entry:How can I boot XP after receiving stop error 0x000000ED - I am currently in the process of downloading the Ultimate Boot CD to use as a test, but I am not holding out a lot of hope as I really doubt this brand new Hard Drive is bad. Can anyone think of other areas I am missing? Ran MEMTEST86+ V4.10 for 15 passes (overnight). 0 Errors EDIT: FORMATTING

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  • Scanning to network share

    - by tking
    In our environment we have several printers with the scan to folder functionality set up. It worked pretty well. Long story short- I needed to reboot our file server one evening (the server whose $hares where all the scans go), upon on boot up I received a message stating the name of the file server (i.e AcmeFS1; Windows Server 2003) could not be used because there was a duplicate name on the network. I found that somehow another printer on the network was using the name of the file server. Weird - I know. People could no longer scan to their folders. I ran an nbtstat on the file server and found that the local netbios name table was empty. I renamed the offending printer and rebooted the file server once more. This time, no error, and once I ran nbtstat again, I found that correct name and domain in the local netbios name table. Problem is, scan to folder is still not working. I know this was working before I rebooted the file server the first time. Anyone have any idea what is going on and how to fix? Thanks. FIXED: Not sure why the reboot didnt fix it but I restarted the "Server" service on the file server and the problem went away.

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  • Cisco FWSM -> ASA upgrade broke our mail server

    - by Mike Pennington
    We send mail with unicode asian characters to our mail server on the other side of our WAN... immediately after upgrading from a FWSM running 2.3(2) to an ASA5550 running 8.2(5), we saw failures on mail jobs that contained unicode. The symptoms are pretty clear... using the ASA's packet capture utility, we snagged the traffic before and after it left the ASA... access-list PCAP line 1 extended permit tcp any host 192.0.2.25 eq 25 capture pcap_inside type raw-data access-list PCAP buffer 1500000 packet-length 9216 interface inside capture pcap_outside type raw-data access-list PCAP buffer 1500000 packet-length 9216 interface WAN I downloaded the pcaps from the ASA by going to https://<fw_addr>/pcap_inside/pcap and https://<fw_addr>/pcap_outside/pcap... when I looked at them with Wireshark Follow TCP Stream, the inside traffic going into the ASA looks like this EHLO metabike AUTH LOGIN YzFwbUlciXNlck== cZUplCVyXzRw But the same mail leaving the ASA on the outside interface looks like this... EHLO metabike AUTH LOGIN YzFwbUlciXNlck== XXXXXXXXXXXX The XXXX characters are concerning... I fixed the issue by disabling ESMTP inspection: wan-fw1(config)# policy-map global_policy wan-fw1(config-pmap)# class inspection_default wan-fw1(config-pmap-c)# no inspect esmtp wan-fw1(config-pmap-c)# end The $5 question... our old FWSM used SMTP fixup without issues... mail went down at the exact moment that we brought the new ASAs online... what specifically is different about the ASA that it is now breaking this mail? Note: usernames / passwords / app names were changed... don't bother trying to Base64-decode this text.

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  • Windows 7 misses keystrokes from internal keyboard after hibernation (on Acer Aspire 5820)

    - by ron
    I face a very strange symptom on my Acer Aspire laptop (with the factory default Win7 install and divers. Windows update running). After waking the computer from hibernation, it is a pain to type, since on average 5-10 keypresses are missing per 100 presses, using the laptop's keyboard. Steps to reproduce: 1) Power off 2) Power on, wait for system to become usable 3) Open notepad, for 5 times do hit 10x the same character. This gives a similar pattern of 50 chars total: xxxxxxxxxxyyyyyyyyyyaaaaaaaaaassssssssssdddddddddd 4) Optionally repeat. Everything is fine this far. 5) Hibernate. 6) Power on and resume. 7) Repeat steps 3)-4). This time approximately 3-5 character will be missing from each 50 characters. What I ruled out: putting to Sleep or just Locking and resuming from there does not cause problem battery / AC usage does not matter net connection does not matter running processes seem to be the same before and after hibernation key press speed doesn't really matter. For the test I use a nominal 3-5 strokes/second beat. plugging in an external USB keyboard works fine, but the built-in one still misbehaves What could be the problem? How could I diagnose if the keypresses arrive in, but get swallowed at some point? (maybe some nasty keyboard handler hook misbehaves?). Update: It seems that pushing the PowerSmart button and toggling to power saving state fixes the problem. Also, toggling it again back to the original state keeps it fixed. So this may be a fine workaround, but is not a conforming solution.

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  • Expand a volume residing on one X-RAID disk installed on a Netgear ReadyNas Duo v2

    - by Sid
    I've got a Netgear ReadyNas Duo v2 (2 disk slots). System is configured with X-RAID which does not provide flexibility but automatically expands based on a sort of RAID-5 logic. I had 2 500 GB hard disk installed, redundant, so I had 500 GB of volume size. I wanted to upgrade the whole system to 3 GB * 2 hard disk maintaining both the data already on the NAS and the data on one of the two 3 TB hard disks. So I did this: Unplugged one disk from the ReadyNas. Now the readynas has 1*500 GB non redundant. Plugged one empty 3 TB hard disk. Now the readynas has 1*500 GB + 1*3 TB, redundant. I waited for the resync. I then unplugged the 500 GB hard disk, so that I have only the 3 TB hard disk with the previous data. Now what I want is to copy the data on my other 3 TB hard disk in the NAS, so that I can plug this other disk in the NAS and use it for redundancy. The problem is that: the NAS has the (single) 3 TB hard disk in X-RAID, but the volume does not expand to 3 TB, it remains fixed to 500 GB. Is there a way to tell the ReadyNas to force expanding the volume to the whole disk without plugging in another hard disk of the same size?

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  • How can I import tasks into Project that have already been started?

    - by unknown
    I am writing a feature to import tasks from an online bug tracking / project management tool into Microsoft Project, primarily for resource leveling. Currently I am importing all tasks in as Fixed work, and giving them an assignment to a single resource for 100% of the work. The duration is then dynamically calculated, which at import time is equal to the amount of work. However, I am not a project manager by any means, and am having difficulty on how to get the start dates to calculate correctly. I've never used Project either. I am using Schedule From Start and setting the Project Start Date to the date the contract was signed / work was approved. However, this can be in the past, and I do not want current tasks scheduled from that date. Should it be today then? Another problem I have is with tasks that were already started. I have remaining work set, and I was placing a constraint on them to be started on the day the work was first applied. However, the remaining work for the task would be scheduled from that date, which was sometimes in the past. Using task constraints, a project start date, and whatever other settings available to me that I don't know about, what is the correct way to have the tasks scheduled?

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  • Windows 7 misses keystrokes from internal keyboard after hibernation (on Acer Aspire 5820)

    - by ron
    I face a very strange symptom on my Acer Aspire laptop (with the factory default Win7 install and divers. Windows update running). After waking the computer from hibernation, it is a pain to type, since on average 5-10 keypresses are missing per 100 presses, using the laptop's keyboard. Steps to reproduce: 1) Power off 2) Power on, wait for system to become usable 3) Open notepad, for 5 times do hit 10x the same character. This gives a similar pattern of 50 chars total: xxxxxxxxxxyyyyyyyyyyaaaaaaaaaassssssssssdddddddddd 4) Optionally repeat. Everything is fine this far. 5) Hibernate. 6) Power on and resume. 7) Repeat steps 3)-4). This time approximately 3-5 character will be missing from each 50 characters. What I ruled out: putting to Sleep or just Locking and resuming from there does not cause problem battery / AC usage does not matter net connection does not matter running processes seem to be the same before and after hibernation key press speed doesn't really matter. For the test I use a nominal 3-5 strokes/second beat. plugging in an external USB keyboard works fine, but the built-in one still misbehaves What could be the problem? How could I diagnose if the keypresses arrive in, but get swallowed at some point? (maybe some nasty keyboard handler hook misbehaves?). Update: It seems that pushing the PowerSmart button and toggling to power saving state fixes the problem. Also, toggling it again back to the original state keeps it fixed. So this may be a fine workaround, but is not a conforming solution.

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  • I really need help resolving a Window Vista BSOD (Blue Screen Crash) on my desktop

    - by anonymous
    Hi, thanks for taking the time to read this. I'll get straight to the details. My desktop is on the fritz; it keeps going to blue screen with the stop message of 0x0000007E immediately after the loading bar of vista, right before transitioning to the account selection screen. My desktop runs on a dual-core 32-bit processor with windows Vista Home(?) installed. I have 3 GB of ram as two separate modules, a 1GB acer module and a 2GB geil module. I have an ati video card, unfortunately I cannot recall the exact name but the chipset is ATI and the manufacturer is Sapphire and the card is on the lower end. My hard drive is 320GB (i think) partitioned into two. The C:\ partition is red lined, while the D:\ partition is still pretty empty. As per the advice of my friend, i tried restarting the system with the graphics card removed. Upon failure, i repeated the process removing one RAM module one at a time, but the system still failed to load. Vista would attempt to repair the system and it would initially report that the system was fixed, but vista really failed to fix the problem. After removing the memory modules, vista started to report it's inability to fix the problem. I tried running on safe mode and the driver listing would always stop at crcdisk.sys. I ran memory diagnostics using the windows memory diagnostic tool found in the screen after vista's failed attempt to fix the problem with no luck. the problem details are as such: Problem Event Name : StartupRepairV2 Problem Signature 01: AutoFailover 02: (vista's version number?) 03: 6 04: 720907 05: 0x7e 06: 0x7e 07: 0 08: 2 09: WrpRepair 10: 0 OS Version: 6.0.6000.2.0.0.256.1 Locale ID 1033 any correct advice would be appreciated as i really need my pc to work so i can work on my projects. kinda sad, but i'm college of computer science and i have no idea what to do :P

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  • Question marks showing in ls of directory. IO errors too.

    - by jaymoo
    Has anyone seen this before? I've got a raid 5 mounted on my server and for whatever reason it started showing this: jason@box2:/mnt/raid1/cra$ ls -alh ls: cannot access e6eacc985fea729b2d5bc74078632738: Input/output error ls: cannot access 257ad35ee0b12a714530c30dccf9210f: Input/output error total 0 drwxr-xr-x 5 root root 123 2009-08-19 16:33 . drwxr-xr-x 3 root root 16 2009-08-14 17:15 .. ?????????? ? ? ? ? ? 257ad35ee0b12a714530c30dccf9210f drwxr-xr-x 3 root root 57 2009-08-19 16:58 9c89a78e93ae6738e01136db9153361b ?????????? ? ? ? ? ? e6eacc985fea729b2d5bc74078632738 The md5 strings are actual directory names and not part of the error. The question marks are odd, and any directory with a question mark throws an io error when you attempt to use/delete/etc it. I was unable to umount the drive due to "busy". Rebooting the server "fixed" it but it was throwing some raid errors on shutdown. I have configured two raid 5 arrays and both started doing this on random files. Both are using the following config: mkfs.xfs -l size=128m -d agcount=32 mount -t xfs -o noatime,logbufs=8 Nothing too fancy, but part of an optimized config for this box. We're not partitioning the drives and that was suggested as a possible issue. Could this be the culprit?

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  • VMworkstation Windows 7 vm from physical partition?

    - by rich
    Hi All, i have a machine with 2 disks. my secondary drive has two partitions, one of which is a windows 7 64 boot partition. I have VM workstation and i would like to make a VM from the physical partition (described above). Ideally this would boot from the live disk, but if i can make a vmdk from the two partitions on the secondary drive that would be fine. 1 issue is the drive is 140gig raptor of which the two partitions i want are 40g and 30g partitions. the rest of the space is unallocated. So if i make a vmdk i really need it to be fixed at say 80 gig. I have converter but i don't understand how i can make the vmdk using this... specs Drive 1: this drive is a 120 SSD, running the host OS (Windows 7 64bit) - i've got 95 gigs free on this Drive 2: 140 gig raptor, partition 1 40g is also a windows 7 64bit install, partition 2 is 35 gig with program files folder on it.. sorta of needed to get the vm to work. There is 65gig unallocated on this disk. Drive 1 will host drive 2 as a VM.. my hope.

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  • Why is my HP TouchSmart tx2 1025dx shutting down?

    - by Kristy
    I'm having an issue with my HP tx2 1025dx laptop. Sometimes it will spontaneously shut itself off. First, the screen will go out. Next, the computer itself will shut down. This usually occurs when I am doing something that requires a lot of resources, but lately can happen when I am doing something as simple as using an Office app. I think it may be heat related, if I try to boot the laptop after it shuts itself down, it will shut itself down again before startup is complete. If I let it cool down for a while and then come back to it, the computer will boot properly. These shutdowns are always accompanied by high temperatures on the bottom right side, as well as the right side of the keyboard. I am using a laptop cooler with two fans, and it is not making a bit of difference. This is the second TouchSmart we have owned, the first one had the same issues, we sent it in to HP after it finally refused to reboot. They “fixed” it, and it worked fine for about a month before doing the exact same thing. Unfortunately we had bought the second one before the issues began with the original, if I had known this would be a problem, I would not have purchased another TouchSmart. This particular laptop we have had for more than a year and it didn’t start these issues until a couple of months ago. Any suggestions as to how to fix this problem?

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  • What can cause two "identical" setups of IE8 and XP to display things differently?

    - by ccornet
    This has been baffling me for a while. Of the machines I use in visitting Stack Overflow, two of them are machines with the same setup: Dell with Windows XP with IE8. Since they were issued to me by the same company (one to use in the office, one to use at home), they have identical setups as well. But they display certain page elements differently! One is an Optiplex GX620 desktop, the other is an Inspiron 9100 laptop, but somehow the hardware doesn't seem like something that should be overriding how my browser displays things. Nevertheless, the laptop seems to display things differently than what is expected. Differences have included the following: This issue persisted on the laptop after Jeff fixed it, but was repaired for everyone else and on the Desktop. When viewing Vote Counts on a post, the grey line is left immediately beneath the upvotes but a number-sized white space is below that before the downvotes. On the desktop, it displays properly with the two adjacent and divided by a grey line. Code blocks seem to have a blank line at the end on the laptop. The following image illustrates how the last two elements look on the laptop. So, considering that as far as I can tell, these two setups are identical (I have not messed with any settings and they were both initialized identically as well), what else could be causing the display difference?

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  • Python 2.7 and Ubuntu 10.10: X11 fails

    - by c.a.p.
    Against every recommendation I have apt-get remove python in Ubuntu 10.10 (build 2.6.24-29-server x86_64) and apt-get install python2.7 Some built-in software with python2.6 dependencies (like firefox, other minor stuff) was fixed just by apt-get reinstalling or reinstalling from source and the system was stable for one day until I rebooted. Upon booting I got the message "ubuntu is running in low-graphics mode" I have an NVIDIA Quadro NVS 295 256 running on a HP Z600 Workstation so I sudoed: apt-get --purged nvidia* apt-get --purged xserver apt-get install linux-headers-generic apt-get install nvidia-* apt-get install xserver-xorg dpkg-reconfigure xserver-xorg nvidia-xconfig upon rebooting i get the same "ubuntu is running in low-graphics mode" if I decide to tell the boot menu to restart X, the Ubuntu 10.10 "load screen" shows up and does not do anything for hours. If I "X" the screen remains black for hours; ctrl-c shows that /etc/X11/xorg.conf did not produce any errors just a warning "Type "ONE_LEVEL"...". /var/log/Xorg.0.log issues the following warnings (no errors) (WW) AllowEmptyInput is on (WW) NVIDIA(0): UBB is incompatible If I "startX" I get /usr/bin/python: can't find '__main__.py"' in '/usr/share/command-not-found' Before re-installing xserver-xorg however "startX" ran, just by changing the resolution of the tty1 console. Any hints?

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  • Windows 7 clean install becomes corrupt after reboot (repeated many fresh installs)

    - by pjotr_dolphin
    My laptop keeps crashing on boot after clean Windows 7 install. Ok, here is the story, and some fact. Computer: Samsung NP900X3C-A04HK (256GB SSD, 8GB RAM) OS to install: Windows 7 Ultimate SP1 (not from Samsung, own fresh Win) I purchased this laptop about a year ago, never booted it into the Windows Home that was installed on it, installed directly Ubuntu on the machine. Full disc encryption was the selected install, so of course it wiped the complete disc (including Samsung Recovery Partition). After some time, I felt like going back to Windows, as Windows 7 is actually quite nice. So I went to buy a fresh Windows 7Ultimate with SP1. Now to the tricky part. Windows installs perfectly, and after installing all Windows updates, drivers from Samsung, software I need, it is time for shutting it down and go to bed. Starting it up again, and it is not booting, these are the type of errors I have gotten so far (fresh installed it more then a dozen times now, and tried different suggestions from threads on the net). Windows failed to start... Status: 0xc000000f Info: The boot selection failed because a required device is inaccessible. File: /boot/bcd Status: 0xc000000f Info: an error occurred while attempting to read the boot configuration data. And some other errors, not all the same. Not memory of this. I have run different disc checks, and all says my SSD is in perfect shape. Note: Soft reboots from Windows menu works, never gets corrupted. But if I Shutdown and then start it up again, this is when it happens. Can someone help me not get back to Ubunut? What can be the cause, and how can it be fixed so I do not get there problems again?

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  • Windows 7 Taskbar Icons Randomly Disappearing

    - by Ryker
    This is a problem that i'm totally stumped on. Taskbar Icons that are pinned, as well as open program thumbs keep disappearing. This is totally random, no set pattern. I've tried updating drivers for the vid card, rolling back to old drivers, nothing seems to work. I've also tried the usual uncheck hide the taskbar and recheck, changing the start menu, keeping commonly used programs in start menu, etc. This is using an add-in card which is a necessity. Here is the specs on the machine: New Dell Optiplex 390 i3 2100 Proc 3gb Ram, Windows 7 32-bit. The add in card is an Nvidia 8400 GS model. I've tried different versions of the 8400gs, from MSI, or from other manufactureres and regardless it keeps happening. After the Icons disappear, I can log out and log back in and they return, but disappear again. I can reinstall the drivers for the vid card and it fixes it for a few days, and then they disappear again. There isn't any set pattern of days that it happens, software being used, etc. Another user in the office had the same problem with the exact same machine, but updating the vid card drivers fixed the issue. Anyone?

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  • IE8 page reload hangs

    - by Rod
    When a 7mb HTM file is first opened (by clicking on the file icon or using Open With), both IE8 and Firefox display this browser file quickly. After the file is closed, Firefox will reopen this file quickly, but IE8 appears to hang during the reopen. Clearing the IE cache does not help. However, IE will reopen the file quickly again only if the File/Open/Browse feature of the menu bar is used (clicking on the file icon can be used only once between computer reboots). Testing suggests that the problem relates to the number of HTML hyperlinks pointing to another part of the file. There are many hyperlinks, but they are not a problem during the first load of the document (between computer reboots). What needs to be fixed to avoid use of the workaround? Using Windows XP SP3 Update 6/23/12 - Controlled testing shows that the number of hyperlinks is not the problem. The way this large file is opened is the difference: 1) from the IE menu bar, File/Open/Browse is consistent and fast (but not as fast as FF). 2) clicking on the file name in the folder (even when IE is the default program for this file type) causes a much delayed load of the file. Creating a smaller file demonstrates the delayed load, but verifies that the load eventually occurs.

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  • Raspberry Pi how to format HDD

    - by Speed
    Hi I am very new to Raspberry Pi environment, so looking for a bit of help to format a usb hard disk drive. I ran lsblk and got sda 8:0 0 37.3G 0 disk sda1 8:1 0 37.3G 0 part looking on web, if tried the following "sudo mkfs.ext4 /dev/sda1 -L USB40gb" it did something but when I tried to mount the drive again, it still showed the files that were there before and I can not create new file/folder "Error creating directory: Permission denied" I am writing this from my windows 8.1 pc so can not cut and paste from the pi. trying to format its output is a bit hard. Oh, there is Nothing written after the word "part" above. There use to be /media/USB40gb so I have done something because this has disappeared. I am using PCManFM 0.9.10 It does not have a format option, which would make life a lot easier, but then its not windows. I think I am running the basic linux os for the pi. It boots to a graphic environment, but I do not know how to advise what it is. I think its OpenBox 2.0.4 Thanks in advance Speed PS: I reran the format string above but this time I changed the label to read USB37gb. I did this to confirm that I was in fact formatting the right drive. Low and behold, it actually formatted the drive, wiping everything from it. Great ... testing it by creating a new folder on the drive and get error msg Permission Denied! So I have fixed the formatting issue by trial and error but still can't use the drive... Suggestions anyone?

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  • why does my dl380 G3 crank the fan up so high (and how do i stop it?)

    - by smoofra
    I've got a HP DL380 and after I leave it on for a while it decides it needs to run the fans at a much higher speed than it did before. It's really loud and annoying. Is there any way to manually control the fan speed? Or otherwise get it to stop doing that? Thanks. edit: I guess i should have made it clear that this is a bit of a jury-rigged situation. I know the ideal solution is to put the thing in a server room with nice cool air. Unfortunately, that isn't happening. This is the sort of problem that calls for a jury rigged solution like manually setting the fan speed and accepting the fact that it's going to run hot shutting down a CPU (can i do that?) spinning down the disks when they're not in use (is that possible?) solution: Install HP's system health monitoring daemon, hpasmd. I installed it to try to figure out what was going on, and just running it fixed the problem.

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  • Access denied when trying to open files/folders after reinstall [closed]

    - by user711532
    Possible Duplicate: Access Denied when saving a file in Windows 7 I installed Windows 7 fresh on a new machine. Now when I unarchive (winrar or 7z etc. ) to Program files (x86) (for example), access denied. Even if I copy a file to a folder I installed an app to it is still access denied. I checked the security, it looks like full control is given to the creator - this is weird as I never ran across this before (same version of Windows 7 - its just a fresh install after some new hardware). It is the same effect as if I was editing the hosts file, and you do not use "run as admin" you will not be able to save it, yo will have to save it somewhere else. This "file copy" issue I ran into is the same. I could change all these permissions, however this is something I never had to do before. I am the admin, why did the install, not give me "full control"? How can this be globally fixed. I cannot change the permissions - they are greyed out - so that is weird as well. If I was a standard reason, It would make sense, however, again, I am the admin.

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  • Picasa duplicates everything into a `$My Pictures` folder.

    - by Barend
    My parents have a Windows XP laptop running Picasa, Dutch version of both. It's configured to put imported photos in C:\Documents and Settings\user\Mijn documenten\Mijn afbeeldingen, which is Windows XP's default My Pictures folder localized to Dutch. A while back I noticed disk space was going much faster than it should be. Turns out there was a Documents and Settings\user\Mijn documenten\$My Pictures pretty much the same size as the original one. This was well over a year ago. I figured it to be an internationalization bug, the $My Pictures thing looks like a placeholder that didn't get resolved. I figured it'd get fixed soon. It didn't. I threw out Picasa, tediously cleaned up the mess it left behind and replaced it by Windows Live Photo Gallery. My parents found WLPG to be unworkable and asked to get Picasa back. I reinstalled it, by now it's at 3.8.0 (build 117.29, 0). Wouldn't you have it, the mystery $My Pictures folder is back, 25GB of disk space has evaporated and it's the same mess it used to be. What's going on here? How do I stop it doing this?

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  • 2 javascripts problem

    - by pradeep
    <?php global $user; $userId = $user->uid; /* start with default */ $myresult = ""; /* All Includes - start */ include_once('db.php'); include_once('valid-scripts/validateData.php'); /* All Includes - end */ /* Build All required Variables - start */ $alias = $_GET['alias']; $product = $_GET['product']; $product = strtolower(substr($product,0,-1)); $master_table = $product.'_master'; $rating_master_table = $product.'_rating_master'; $rating_table = $product.'_rating'; $numProperties = 15; /* Build All required Variables - end */ /* Add all Styles required - start */ $myresult .= '<link href="/jquery.rating.css" type="text/css" rel="stylesheet"/>'; /* Add all Styles required - end */ /* Show Hide Variables/parameters - start */ include_once('all_include_files/show_hide.php'); /* Show Hide Variables/parameters - end */ /* All Javascript - start */ //$myresult .= '<script src="/jquery.rating.js" type="text/javascript" language="javascript"></script>'; ?> <style> #tabs { //font-size: 90%; //margin: 20px 0; margin: 2px 0; } #tabs ul { float: right; background: #E3FEFA; width: 600px; //padding-top: 4px; } #tabs li { margin-left: 8px; list-style: none; } * html #tabs li { display: inline; /* ie6 double float margin bug */ } #tabs li, #tabs li a { float: left; } #tabs ul li a { text-decoration: none; //padding: 8px; color: #0073BF; font-weight: bold; } #tabs ul li.active { background: #CEE1EF url(/all_include_files/img/nav-right.gif) no-repeat right top; } #tabs ul li.active a { background: url(/all_include_files/img/nav-left.gif) no-repeat left top; color: #333333; } #tabs div { //background: #CEE1EF; clear: both; //padding: 20px; min-height: 200px; } #tabs div h3 { text-transform: uppercase; margin-bottom: 10px; letter-spacing: 1px; #tabs div p { line-height: 150%; } </style> <script src="/jquery.rating.js" type="text/javascript" language="javascript"></script> <script src="/jquery.metadata.js" type="text/javascript" language="javascript"></script> <script type='text/javascript'> function openComment(number) { alert('working'); $('#comment'+number).css('display',''); } $('.star').rating({ callback: function(value, link){ alert(value); } }); $(document).ready(function() { //$('#tabs div').hide(); //$('#tabs div:first').show(); $('#tabs ul li:first').addClass('active'); $('#tabs ul li a').click(function() { $('#tabs ul li').removeClass('active'); $(this).parent().addClass('active'); var currentTab = $(this).attr('href'); $('#tabs div').hide(); $(currentTab).show(); return false; }); $("#clickit").click(function() { $.post("/mobile/tablechange.php",{ p1:'<?php echo $brand ?>',p2:'<?php echo $model ?>',userid:'<?php echo $userid ?>' } ,function(data){ $("#changetable").html(data); }); }); $('div.expandable p').expander({ slicePoint: 200, // default is 100 expandText: 'more &raquo;', // default is 'read more...' collapseTimer: 0, // re-collapses after 5 seconds; default is 0, so no re-collapsing userCollapseText: '[^]' // default is '[collapse expanded text]' }); }); </script> <?php /* All Javascript - end */ /* Form Processing after submit - start */ /* Form Processing after submit - end */ /* Actual Form or Page - start */ /*fetch all data needed */ /* initial query */ $result_product = query_product_table($product,$alias); /*fetch property names of product */ $product_properties = master_table($master_table); /*rating table query */ $master_rating_properties = master_rating_table($rating_master_table); /*get user ratings*/ $user_ratings = user_ratings($userId,$alias,$rating_table); $myresult .= '<div class=\'Services\'>'; //$myresult .="<form name ='form1' id='form1' method = 'POST' action='".$_SERVER['php_self'] ."'>"; if(!$result_product) { header('Location: /page-not-found'); } else { $row_product = mysql_fetch_array($result_product); $myresult .= "<h3 class='newstyle'>".$row_product['alias']." <a style='float:right;padding-right:20px;color:white;text-decoration:underline;' href='/'>Back</a> </h3>"; /* start actual product display - start*/ $myresult .= "<div class=\"product\">"; /* start table 1*/ $myresult .= '<table border=\'0\' cellspacing=\'0\' cellpadding=\'0\' style=\'width:580px; table-layout:fixed;\'>'; $myresult .= '<tr>'; $myresult .='<td valign=\'top\'>'; /* start table 2*/ $myresult .='<table width=\'100%\' border=\'0\' cellspacing=\'0\' cellpadding=\'0\'>'; $myresult .= '<tr>'; $myresult .= '<td valign=\'top\' style=\'width:164px;\'>'; /* start table 3*/ $myresult .= '<table style=\'width:164px;\' border=\'0\' cellspacing=\'0\' cellpadding=\'0\'>'; $myresult .= "<tr>"; /* start of the pic row */ $myresult .= '<td align=\'center\' class=\'various_product\'>'; if($row_product['pic'] != "") { $myresult .= '<ul id=\'mycarousel\' style=\'display:\';>'; $myresult .= '<li><a href=\'/all_image_scripts/origpicdisplay.php?product='.rawurlencode($product).'&alias='.rawurlencode($alias).'&picid=pic&p= \'rel=\'lightbox[roadtrip]\'><img src=\'/all_image_scripts/picdisplay1.php?product='.rawurlencode($product).'&alias='.rawurlencode($alias).'\'></img></a></li>'; for($p = 1; $p <= 4; $p++) { if($row_product['pic'.$p] != "") { $myresult .= '<li><a href=\'/all_image_scripts/origpicdisplay.php?product='.rawurlencode($product).'&alias='.rawurlencode($alias).'&picid=pic'.rawurlencode($p).'&p='.rawurlencode($p).'\' rel=\'lightbox[roadtrip]\'><img src=\'/all_image_scripts/thumbpicdisplay.php?product='.rawurlencode($product).'&alias='.rawurlencode($alias).'&picid=pic'.rawurlencode($p).'\'></img></a></li>'; } } $myresult .= '</ul>'; } else { $myresult .= "<img width='50' height='70' src='/images/no-image.gif'></img>"; } jcarousel_add('#mycarousel', array('horizontal' => TRUE,'scroll' => 1,'visible' => 1)); $myresult .= "</td>"; /* end display of pic td*/ $myresult .= "</tr>"; /* end display of pic tr*/ $myresult .= "</table></td>"; /* end display of pic table and earlier td - Still 1 open TR td table tr -hint*/ $myresult .= '<td style=\'width:450px;\'>'; /*table - 4*/ $myresult .= '<table width=\'100%\' border=\'0\' cellspacing=\'0\' cellpadding=\'0\' style=\'display:block;\'>'; /* Start showing property and values */ $myresult .= '<tr>'; $myresult .= '<td class=\'tick\'><img src=\'/images/ul_li_bg.gif\' width=\'12\' height=\'12\' /></td>'; $myresult .= '<td class=\'leftText\'>'.ucfirst($product).':</td>'; $myresult .= '<td class=\'rightText\'>'.$row_product['alias'] .'</td>'; $myresult .= "</tr>"; for($j = 3; $j <= 5 ; $j++){ if($product_properties['property'.$j.'_name'] != "") { if($row_product['property'.$j] != "") { $myresult .= '<tr>'; $myresult .= '<td class=\'tick\'><img src=\'/images/ul_li_bg.gif\' width=\'12\' height=\'12\' /></td>'; $myresult .= '<td class=\'leftText\'>'.$product_properties['property'.$j.'_name'].':</td>'; $myresult .= '<td class=\'rightText\'>'.$row_product['property'.$j] .'</td>'; $myresult .= '</tr>'; } /* end if*/ } /* end if*/ } /* end for*/ /* show hide block */ $myresult .= '<tbody id=\'extra_properties\' style=\'display: none;\'>'; for($j = 6; $j <= 15 ; $j++){ if($product_properties['property'.$j.'_name'] != "") { if($row_product['property'.$j] != "") { $myresult .= '<tr>'; $myresult .= '<td class=\'tick\'><img src=\'/images/ul_li_bg.gif\' width=\'12\' height=\'12\' /></td>'; $myresult .= '<td class=\'leftText\'>'.$produtc_properties['property'.$j.'_name'].':</td>'; $myresult .= '<td class=\'rightText\'>'.$row_product['property'.$j] .'</td>'; $myresult .= '</tr>'; } /* end if*/ } /* end if*/ } /* end for */ $myresult .= '</tbody>'; /* end show/hide tbody */ $myresult .= '<tr>'; $myresult .= '<td>'; $myresult .= '&nbsp;'; $myresult .= '</td>'; $myresult .= '<td>'; $myresult .= '&nbsp;'; $myresult .= '</td>'; $myresult .= '<td align=\'right\' style=\'text-align:right;text-decoration:underline;\'>'; $myresult .= '<a class=\'right_link\' href=\'javascript:showMore()\'>Show Additional Details...</a>'; $myresult .= '</td>'; $myresult .= '</tr>'; /* End showing property and values */ $showreview = 'display:'; /* review show hide */ /*$myresult .= '<tbody '.$showreview.'>'; $myresult .= '<tr>'; $myresult .= '<td colspan=\'2\'><span class=\'reviews\'>'; //check //$numreviews = getreviewcount($brand,$model,'mobile_user_reviews'); if($numreviews > 0) { $myresult .= '<a href=\'mobilereviews?alias='.rawurlencode($alias).'\'> <span>$numreviews Reviews</span></a>'; } else { $myresult .= " $numreviews Reviews"; } $myresult .= "</span></td>"; $myresult .= "</tr>"; */ $myresult .= "</tbody>"; /* review show hide - end */ /* count show hide */ $myresult .= '<tbody '.$showcount.'>'; $myresult .= '<tr>'; $myresult .= '<td colspan=\'2\'><span class=\'reviews\'>'; //check //$totalvotes = gettotalvotes($row['property1'],$row['property2'],'mobile_rating'); $myresult .= "</td>"; $myresult .= "</tr>"; $myresult .= "</tbody>"; /* count show hide - end */ $myresult .= "</table></td>"; /* end table 4 */ $myresult .= '</tr>'; /* end 1 row and remaining tr , td ,table */ $myresult .= '</table></td>'; $myresult .= '</tr>'; /* remianing only 1 table */ /* ratings - positive last section starts here */ $max= array(); for ($l = 1 ; $l < 15; $l++){ if($row_product['property'.$l.'_avg']){ $maxarray = 0; $maxarray = $row_product['property'.$l.'_avg']; $max['rating'.$l.'_name'] = $maxarray; } } if(count($max) >0 ) { include('all_include_files/min_max_properties.php'); } if(($row_product['freshness'] <= strtotime("-3 month"))) { $image_type= 'old'; } else if(($row_product['freshness'] <= strtotime("-2 month"))) { $image_type= 'bitold'; } else if(($row_product['freshness'] <= strtotime("-1 month")) || ($row_product['freshness'] > strtotime("-1 month"))) { $image_type= 'new'; } $img_name = $image_type; $myresult .= "<tr>"; $myresult .= "<td>"; $myresult .= "<table width='100%' border='0'>"; $myresult .= "<tr>"; $myresult .= "<td width='170' class=\"ratingz\"><span><u>Overall rating</u></span></td>"; $myresult .= "<td width='150' class=\"ratingz\"><span><u>Positive</u></span></td>"; $myresult .= "<td width='150' class=\"ratingz\"><span><u>Negative</u></span></td>"; if($img_name == 'new'){ $images = "<img src='/sites/default/files/battery-discharging-100.png' width='40' height='40'></img>"; } else if($img_name == 'bitold'){ $images = "<img src='/sites/default/files/battery-discharging-80.png' width='40' height='40'></img>"; } else if($img_name == 'old'){ $images = "<img src='/sites/default/files/battery-discharging-0.png' width='40' height='40'></img>"; } else { $images = ""; } $myresult .= "<td rowspan='2'><p ".$showbattery.">". $images ."</p></td>"; $myresult .= "</tr>"; $myresult .= "<tr>"; $myresult .= "<td>"; $i++; for($k = 0.5; $k <= 10.0; $k+=0.5) { $overall = roundOff($row_product['overall_rating']); if($overall == $k) { $chk ="checked"; } else { $chk = ""; } $myresult .= '<input class=\'star {split:2}\' type=\'radio\' value=\''. $k .'\' '.$chk.' title=\''. $k.' out of 10 \' disabled />'; } $myresult .= '</td>'; $myresult .= '<td ><span>'.$positive.'</span></td>'; $myresult .= '<td ><span>'.$negative.'</span></td>'; $myresult .= '</tr>'; $myresult .= '</table></td>'; $myresult .= '</tr>'; /* ratings - positive last section ends here */ $myresult .= '<tr>'; if($row_product['description'] != ""){ if(words_count($row_product['description']) > 8){ $myresult .= '<td><p><span class=\'description\'><strong><u>Description</u>:</strong></span>&nbsp;&nbsp; <div class=\'expandable\'><p>'.$row_product['description'].'</div></p></p></td>'; } else { $myresult .= '<td><p><span class=\'description\'><strong><u>Description</u>:</strong></span>&nbsp;&nbsp;'. $row_product['description'] .'</p></td>'; } } $myresult .= '</tr>'; $myresult .= '</table>'; /* end 1st table */ $myresult .= '</div>'; /* start actual product display - end*/ /*start the form to take ratings */ $myresult .= '<div id=\'tabs\'>'; $myresult .= '<ul>'; $myresult .= '<li><a href=\'#tab-1\'>Ratings</a></li>'; $myresult .= '<li><a href=\'#tab-2\'>Click here to rate</a></li>'; $myresult .= '</ul>'; $myresult .= '<div id=\'tab-1\'>'; /* actual rating table - start - jsut display ratings */ $myresult .= '<table id=\'rounded-corner\'>'; /* thead - start */ $myresult .= '<thead>'; $myresult .= '<tr>'; $myresult .= '<th width=\'30%\' class=\'rounded-company\' scope=\'col\'><span style=\'font: normal 18px Arial, Helvetica, sans-serif; color:#FFF;\'>Ratings</span></th>'; $myresult .= '<th width=\'70%\' colspan=\'2\'class=\'rounded-q4\' scope=\'col\'><a href=\'#rounded-corner\' id=\'clickit\' style=\'color:white;text-decoration:underline;\' $disabled ></a></th> '; /*$myresult .= '<th width=\'70%\' colspan=\'2\'class=\'rounded-q4\' scope=\'col\'><a href=\'#rounded-corner\' id=\'clickit\' style=\'color:white;text-decoration:underline;\' $disabled >Click here to rate</a></th> ';*/ $myresult .= '</tr>'; $myresult .= '</thead>'; /* thead - end */ /* tbody - start */ $myresult .= '<tbody>'; /*start printing the table wth feature and ratings */ for ($i = 1 ; $i < $numProperties; $i++){ if($master_rating_properties['rating'.$i.'_name']){ $myresult .= '<tr>'; $myresult .= '<td width=\'22%\'>'; $indfeature = 0; $indfeature = $row_product['property'.$i.'_avg']; $myresult .= $master_rating_properties['rating'.$i.'_name'].' ( '.$indfeature .')'; $myresult .= '</td>'; $myresult .= '<td colspan=\'0\' width=\'38%\' >'; $tocheck = $indfeature; for($k = 0.5; $k <= 10.0; $k+=0.5){ $tocheck = roundOff($tocheck); if(($tocheck) == $k) { $chk = "checked"; } else { $chk = ""; } $myresult .= '<input class=\'star {split:2}\' type=\'radio\' name=\'drating'.$i.'\' id=\'drating'.$i.''.$k.'\' value=\''. $k .'\' '.$chk.' title=\''. $k.' out of 10 \' disabled \'/>'; } /* for k loop end */ $myresult .= '</tr>'; } /* end if loop */ } /* end i for loop */ $myresult .= '</tbody>'; /* end tbody */ /* footer round corner start */ $myresult .= '<tfoot>'; $myresult .= '<tr>'; $myresult .= '<td class=\'rounded-foot-left\'>&nbsp;</td>'; $myresult .= '<td class=\'rounded-foot-right\' colspan=\'4\' >'; $myresult .= '</td>'; $myresult .= '</tr>'; $myresult .= '</tfoot>'; $myresult .= '</table>'; /*round corner table end */ $myresult .= '</div>'; /*end 1st tab */ /*start 2nd tab */ $myresult .= '<div id=\'tab-2\'>'; $myresult .= '<form name =\'form1\' id=\'form1\' method = \'POST\' action=\''.$_SERVER['php_self'] .'\'>'; /* actual rating table - start - actual rate/update */ $myresult .= '<table id=\'rounded-corner\'>'; /* thead - start */ $myresult .= '<thead>'; $myresult .= '<tr>'; $myresult .= '<th width=\'30%\' class=\'rounded-company\' scope=\'col\'><span style=\'font: normal 18px Arial, Helvetica, sans-serif; color:#FFF;\'>Ratings</span></th>'; $myresult .= '<th width=\'70%\' colspan=\'2\'class=\'rounded-q4\' scope=\'col\'></th>'; $myresult .= '</tr>'; $myresult .= '</thead>'; /* thead - end */ /* tbody - start */ $myresult .= '<tbody>'; unset($i); /*start printing the table wth feature and ratings */ for ($i = 1 ; $i < $numProperties; $i++){ if($master_rating_properties['rating'.$i.'_name']){ $myresult .= '<tr>'; /*fetch ratings and comments - 1st make it to null */ $indfeature = 0; $comment = ''; $indfeature = $user_ratings['rating'.$i]; if($indfeature == NULL){ $indfeature = 0; } $comment = $user_ratings['rating'.$i.'_comment']; $myresult .= '<td width=\'22%\'>'; $myresult .= $master_rating_properties['rating'.$i.'_name'].' ( '.$indfeature.' )'; $myresult .= '</td>'; $myresult .= '<td colspan=\'0\' width=\'38%\' >'; if(($userId != '0') && (is_array($user_ratings))) { $tocheck = $indfeature; } else { $tocheck = '0'; } for($k = 0.5; $k <= 10.0; $k+=0.5){ $tocheck = roundOff($tocheck); if(($tocheck) == $k) { $chk = "checked"; } else { $chk = ""; } $myresult .= '<input class=\'star {split:2}\' type=\'radio\' name=\'rating'.$i.'\' id=\'rating'.$i.''.$k.'\' value=\''. $k .'\' '.$chk.' title=\''. $k.' out of 10 \' '.$disabled.' \' />'; } /* for k loop end */ $myresult .= '</td>'; $myresult .= '<td width=\'40%\'>'; $myresult .= '<input title=\'Reason for this Rating.. \'type=\'text\' size=\'25\' name=\'comment'.$i.'\' id=\'comment'.$i.'\' style=\'display:;\' maxlength=\'255\' value="'.$comment.'">'; $myresult .= '</td>'; $myresult .= '</tr>'; } /* end if loop */ } /* end i for loop */ $myresult .= '</tbody>'; /* end tbody */ /* footer round corner start */ $myresult .= '<tfoot>'; $myresult .= '<tr>'; $myresult .= '<td class=\'rounded-foot-left\'>&nbsp;</td>'; $myresult .= '<td class=\'rounded-foot-right\' colspan=\'4\' >'; if(($userId != '0') && (is_array($user_ratings))) { $myresult .= '<input type=\'button\' id=\'update_form\' value=\'Update\'>'; } else { $myresult .= '<input type=\'button\' id=\'save_form\' value=\'Save\'>'; } $myresult .= '</td>'; $myresult .= '</tr>'; $myresult .= '</tfoot>'; $myresult .= '</table>'; /*round corner table end */ $myresult .= '</form>'; /*end the form to take ratings */ $myresult .= '</div>'; /*end 2nd tab */ $myresult .= '</div>'; /*end tabs div */ /* actual rating table - end */ /* 1st form ends here id- ratings_form */ } /* end of if loop result_product loop */ /* start table 3 - overall comment*/ $myresult .= '<table border=\'0\' cellspacing=\'0\' cellpadding=\'0\' style=\'width:580px; table-layout:fixed;\' id=\'rounded-corner\'>'; $myresult .= '<tbody>'; /* thead - start */ $myresult .= '<thead>'; $myresult .= '<tr>'; $myresult .= '<th width=\'100%\' colspan=\'2\' class=\'rounded-company\' scope=\'col\'><span style=\'font: normal 18px Arial, Helvetica, sans-serif; color:#FFF;\'>Overall Comments</span></th>'; $myresult .= '<th colspan=\'3\' class=\'rounded-q4\' scope=\'col\'></th>'; $myresult .= '</tr>'; $myresult .= '</thead>'; /* thead - end */ $myresult .= '<tr>'; $myresult .= '<td colspan=\'4\'>'; $myresult .= '<textarea title=\'OverAll Comment\' name=\'overall_comment\' cols=\'65\'></textarea>'; $myresult .= '</td>'; $myresult .= '</tr>'; $myresult .= '<tbody>'; $myresult .= '</table>'; /* end table 3 - overall comment*/ /* start table 4 - summary*/ $myresult .= '<table border=\'0\' cellspacing=\'0\' cellpadding=\'0\' style=\'width:580px; table-layout:fixed;\' id=\'rounded-corner\'>'; $myresult .= '<tbody>'; /* thead - start */ $myresult .= '<thead>'; $myresult .= '<tr>'; $myresult .= '<th colspan=\'2\' class=\'rounded-company\' scope=\'col\'><span style=\'font: normal 18px Arial, Helvetica, sans-serif; color:#FFF;\'>Your Opinion</span></th>'; $myresult .= '<th colspan=\'2\'class=\'rounded-q4\' scope=\'col\'></th>'; $myresult .= '</tr>'; $myresult .= '</thead>'; /* thead - end */ $myresult .= '<tr>'; $myresult .= '<td colspan=\'2\'>'; $myresult .= 'Do you Agree with the Ratings'; $myresult .= '</td>'; $myresult .= '<td colspan=\'2\'>'; $myresult .= 'Was the Information Helpful'; $myresult .= '</td>'; $myresult .= '</tr>'; $myresult .= '<tr>'; $myresult .= '<form name=\'form2\' id=\'form2\' method=\'post\'>'; $myresult .= '<td>'; $myresult .= '<input type=\'button\' class=\'agree\' value=\'agree\'>'; $myresult .= '</td>'; $myresult .= '<td>'; $myresult .= '<input type=\'button\' class=\'disagree\' value=\'disagree\'>'; $myresult .= '</td>'; $myresult .= '<input type=\'hidden\' name=\'agree_disagree\' id=\'agree_disagree\'>'; $myresult .= '</form>'; $myresult .= '<form name=\'form3\' id=\'form3\' method=\'post\'>'; $myresult .= '<td>'; $myresult .= '<input type=\'button\' class=\'helpful\' value=\'Helpful\'>'; $myresult .= '</td>'; $myresult .= '<td>'; $myresult .= '<input type=\'button\' class=\'nothelpful\' value=\'Not Helpful\'>'; $myresult .= '</td>'; $myresult .= '<input type=\'hidden\' name=\'help_nohelp\' id=\'help_nohelp\'>'; $myresult .= '</form>'; $myresult .= '</tr>'; $myresult .= '</tbody>'; $myresult .= '</table>'; /*end table 4 summary table */ $myresult .= '</div>'; /* Actual Form or Page - end */ echo $myresult; //echo 'Product: '.$product; //echo '<br/>Alias: '.$alias; ?> hey this code is working fine for me . as required. the star class code is taken from http://www.fyneworks.com/jquery/star-rating/ ... it works well.. but when i insert code to add tabs for content ,the starts is not visible at all. but when i check source code. the stars are actually there . dono whats the prob. any suggestions on this this is the tabs code $('#tabs div').hide(); ('#tabs div:first').show(); $('#tabs ul li:first').addClass('active'); $('#tabs ul li a').click(function() { $('#tabs ul li').removeClass('active'); $(this).parent().addClass('active'); var currentTab = $(this).attr('href'); $('#tabs div').hide(); $(currentTab).show(); return false; });

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  • SQL Monitor’s data repository: Alerts

    - by Chris Lambrou
    In my previous post, I introduced the SQL Monitor data repository, and described how the monitored objects are stored in a hierarchy in the data schema, in a series of tables with a _Keys suffix. In this post I had planned to describe how the actual data for the monitored objects is stored in corresponding tables with _StableSamples and _UnstableSamples suffixes. However, I’m going to postpone that until my next post, as I’ve had a request from a SQL Monitor user to explain how alerts are stored. In the SQL Monitor data repository, alerts are stored in tables belonging to the alert schema, which contains the following five tables: alert.Alert alert.Alert_Cleared alert.Alert_Comment alert.Alert_Severity alert.Alert_Type In this post, I’m only going to cover the alert.Alert and alert.Alert_Type tables. I may cover the other three tables in a later post. The most important table in this schema is alert.Alert, as each row in this table corresponds to a single alert. So let’s have a look at it. SELECT TOP 100 AlertId, AlertType, TargetObject, [Read], SubType FROM alert.Alert ORDER BY AlertId DESC;  AlertIdAlertTypeTargetObjectReadSubType 165550397:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,9:SqlServer,1,4:Name,s0:,10 265549387:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,7:Machine,1,4:Name,s0:,10 365548187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 465547157:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 565546147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 665545187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 765544157:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 865543147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 965542187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 1065541147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 11…     So what are we seeing here, then? Well, AlertId is an auto-incrementing identity column, so ORDER BY AlertId DESC ensures that we see the most recent alerts first. AlertType indicates the type of each alert, such as Job failed (6), Backup overdue (14) or Long-running query (12). The TargetObject column indicates which monitored object the alert is associated with. The Read column acts as a flag to indicate whether or not the alert has been read. And finally the SubType column is used in the case of a Custom metric (40) alert, to indicate which custom metric the alert pertains to. Okay, now lets look at some of those columns in more detail. The AlertType column is an easy one to start with, and it brings use nicely to the next table, data.Alert_Type. Let’s have a look at what’s in this table: SELECT AlertType, Event, Monitoring, Name, Description FROM alert.Alert_Type ORDER BY AlertType;  AlertTypeEventMonitoringNameDescription 1100Processor utilizationProcessor utilization (CPU) on a host machine stays above a threshold percentage for longer than a specified duration 2210SQL Server error log entryAn error is written to the SQL Server error log with a severity level above a specified value. 3310Cluster failoverThe active cluster node fails, causing the SQL Server instance to switch nodes. 4410DeadlockSQL deadlock occurs. 5500Processor under-utilizationProcessor utilization (CPU) on a host machine remains below a threshold percentage for longer than a specified duration 6610Job failedA job does not complete successfully (the job returns an error code). 7700Machine unreachableHost machine (Windows server) cannot be contacted on the network. 8800SQL Server instance unreachableThe SQL Server instance is not running or cannot be contacted on the network. 9900Disk spaceDisk space used on a logical disk drive is above a defined threshold for longer than a specified duration. 101000Physical memoryPhysical memory (RAM) used on the host machine stays above a threshold percentage for longer than a specified duration. 111100Blocked processSQL process is blocked for longer than a specified duration. 121200Long-running queryA SQL query runs for longer than a specified duration. 131400Backup overdueNo full backup exists, or the last full backup is older than a specified time. 141500Log backup overdueNo log backup exists, or the last log backup is older than a specified time. 151600Database unavailableDatabase changes from Online to any other state. 161700Page verificationTorn Page Detection or Page Checksum is not enabled for a database. 171800Integrity check overdueNo entry for an integrity check (DBCC DBINFO returns no date for dbi_dbccLastKnownGood field), or the last check is older than a specified time. 181900Fragmented indexesFragmentation level of one or more indexes is above a threshold percentage. 192400Job duration unusualThe duration of a SQL job duration deviates from its baseline duration by more than a threshold percentage. 202501Clock skewSystem clock time on the Base Monitor computer differs from the system clock time on a monitored SQL Server host machine by a specified number of seconds. 212700SQL Server Agent Service statusThe SQL Server Agent Service status matches the status specified. 222800SQL Server Reporting Service statusThe SQL Server Reporting Service status matches the status specified. 232900SQL Server Full Text Search Service statusThe SQL Server Full Text Search Service status matches the status specified. 243000SQL Server Analysis Service statusThe SQL Server Analysis Service status matches the status specified. 253100SQL Server Integration Service statusThe SQL Server Integration Service status matches the status specified. 263300SQL Server Browser Service statusThe SQL Server Browser Service status matches the status specified. 273400SQL Server VSS Writer Service statusThe SQL Server VSS Writer status matches the status specified. 283501Deadlock trace flag disabledThe monitored SQL Server’s trace flag cannot be enabled. 293600Monitoring stopped (host machine credentials)SQL Monitor cannot contact the host machine because authentication failed. 303700Monitoring stopped (SQL Server credentials)SQL Monitor cannot contact the SQL Server instance because authentication failed. 313800Monitoring error (host machine data collection)SQL Monitor cannot collect data from the host machine. 323900Monitoring error (SQL Server data collection)SQL Monitor cannot collect data from the SQL Server instance. 334000Custom metricThe custom metric value has passed an alert threshold. 344100Custom metric collection errorSQL Monitor cannot collect custom metric data from the target object. Basically, alert.Alert_Type is just a big reference table containing information about the 34 different alert types supported by SQL Monitor (note that the largest id is 41, not 34 – some alert types have been retired since SQL Monitor was first developed). The Name and Description columns are self evident, and I’m going to skip over the Event and Monitoring columns as they’re not very interesting. The AlertId column is the primary key, and is referenced by AlertId in the alert.Alert table. As such, we can rewrite our earlier query to join these two tables, in order to provide a more readable view of the alerts: SELECT TOP 100 AlertId, Name, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType ORDER BY AlertId DESC;  AlertIdNameTargetObjectReadSubType 165550Monitoring error (SQL Server data collection)7:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,9:SqlServer,1,4:Name,s0:,00 265549Monitoring error (host machine data collection)7:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,7:Machine,1,4:Name,s0:,00 365548Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 465547Log backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 565546Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 665545Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 765544Log backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 865543Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 965542Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 1065541Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 Okay, the next column to discuss in the alert.Alert table is TargetObject. Oh boy, this one’s a bit tricky! The TargetObject of an alert is a serialized string representation of the position in the monitored object hierarchy of the object to which the alert pertains. The serialization format is somewhat convenient for parsing in the C# source code of SQL Monitor, and has some helpful characteristics, but it’s probably very awkward to manipulate in T-SQL. I could document the serialization format here, but it would be very dry reading, so perhaps it’s best to consider an example from the table above. Have a look at the alert with an AlertID of 65543. It’s a Backup overdue alert for the SqlMonitorData database running on the default instance of granger, my laptop. Each different alert type is associated with a specific type of monitored object in the object hierarchy (I described the hierarchy in my previous post). The Backup overdue alert is associated with databases, whose position in the object hierarchy is root → Cluster → SqlServer → Database. The TargetObject value identifies the target object by specifying the key properties at each level in the hierarchy, thus: Cluster: Name = "granger" SqlServer: Name = "" (an empty string, denoting the default instance) Database: Name = "SqlMonitorData" Well, look at the actual TargetObject value for this alert: "7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,". It is indeed composed of three parts, one for each level in the hierarchy: Cluster: "7:Cluster,1,4:Name,s7:granger," SqlServer: "9:SqlServer,1,4:Name,s0:," Database: "8:Database,1,4:Name,s14:SqlMonitorData," Each part is handled in exactly the same way, so let’s concentrate on the first part, "7:Cluster,1,4:Name,s7:granger,". It comprises the following: "7:Cluster," – This identifies the level in the hierarchy. "1," – This indicates how many different key properties there are to uniquely identify a cluster (we saw in my last post that each cluster is identified by a single property, its Name). "4:Name,s14:SqlMonitorData," – This represents the Name property, and its corresponding value, SqlMonitorData. It’s split up like this: "4:Name," – Indicates the name of the key property. "s" – Indicates the type of the key property, in this case, it’s a string. "14:SqlMonitorData," – Indicates the value of the property. At this point, you might be wondering about the format of some of these strings. Why is the string "Cluster" stored as "7:Cluster,"? Well an encoding scheme is used, which consists of the following: "7" – This is the length of the string "Cluster" ":" – This is a delimiter between the length of the string and the actual string’s contents. "Cluster" – This is the string itself. 7 characters. "," – This is a final terminating character that indicates the end of the encoded string. You can see that "4:Name,", "8:Database," and "14:SqlMonitorData," also conform to the same encoding scheme. In the example above, the "s" character is used to indicate that the value of the Name property is a string. If you explore the TargetObject property of alerts in your own SQL Monitor data repository, you might find other characters used for other non-string key property values. The different value types you might possibly encounter are as follows: "I" – Denotes a bigint value. For example, "I65432,". "g" – Denotes a GUID value. For example, "g32116732-63ae-4ab5-bd34-7dfdfb084c18,". "d" – Denotes a datetime value. For example, "d634815384796832438,". The value is stored as a bigint, rather than a native SQL datetime value. I’ll describe how datetime values are handled in the SQL Monitor data repostory in a future post. I suggest you have a look at the alerts in your own SQL Monitor data repository for further examples, so you can see how the TargetObject values are composed for each of the different types of alert. Let me give one further example, though, that represents a Custom metric alert, as this will help in describing the final column of interest in the alert.Alert table, SubType. Let me show you the alert I’m interested in: SELECT AlertId, a.AlertType, Name, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType WHERE AlertId = 65769;  AlertIdAlertTypeNameTargetObjectReadSubType 16576940Custom metric7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s6:master,12:CustomMetric,1,8:MetricId,I2,02 An AlertType value of 40 corresponds to the Custom metric alert type. The Name taken from the alert.Alert_Type table is simply Custom metric, but this doesn’t tell us anything about the specific custom metric that this alert pertains to. That’s where the SubType value comes in. For custom metric alerts, this provides us with the Id of the specific custom alert definition that can be found in the settings.CustomAlertDefinitions table. I don’t really want to delve into custom alert definitions yet (maybe in a later post), but an extra join in the previous query shows us that this alert pertains to the CPU pressure (avg runnable task count) custom metric alert. SELECT AlertId, a.AlertType, at.Name, cad.Name AS CustomAlertName, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType JOIN settings.CustomAlertDefinitions cad ON a.SubType = cad.Id WHERE AlertId = 65769;  AlertIdAlertTypeNameCustomAlertNameTargetObjectReadSubType 16576940Custom metricCPU pressure (avg runnable task count)7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s6:master,12:CustomMetric,1,8:MetricId,I2,02 The TargetObject value in this case breaks down like this: "7:Cluster,1,4:Name,s7:granger," – Cluster named "granger". "9:SqlServer,1,4:Name,s0:," – SqlServer named "" (the default instance). "8:Database,1,4:Name,s6:master," – Database named "master". "12:CustomMetric,1,8:MetricId,I2," – Custom metric with an Id of 2. Note that the hierarchy for a custom metric is slightly different compared to the earlier Backup overdue alert. It’s root → Cluster → SqlServer → Database → CustomMetric. Also notice that, unlike Cluster, SqlServer and Database, the key property for CustomMetric is called MetricId (not Name), and the value is a bigint (not a string). Finally, delving into the custom metric tables is beyond the scope of this post, but for the sake of avoiding any future confusion, I’d like to point out that whilst the SubType references a custom alert definition, the MetricID value embedded in the TargetObject value references a custom metric definition. Although in this case both the custom metric definition and custom alert definition share the same Id value of 2, this is not generally the case. Okay, that’s enough for now, not least because as I’m typing this, it’s almost 2am, I have to go to work tomorrow, and my alarm is set for 6am – eek! In my next post, I’ll either cover the remaining three tables in the alert schema, or I’ll delve into the way SQL Monitor stores its monitoring data, as I’d originally planned to cover in this post.

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  • How do I make my page respect h1 css addition? [migrated]

    - by Adobe
    I add h1 { margin-top:100px; } to the end of the css, but the page doesn't change. But if I add to the html of some h1: <h1 style="margin-top:100px;"><a class="toc-backref" href="#id4">KHotKeys</a><a class="headerlink" href="#khotkeys" title="Permalink to this headline">¶</a></h1> Then it does. I'm not css pro, and I guess the problem is somewhere in the css file. Here it is: div.clearer { clear: both; } /* -- relbar ---------------------------------------------------------------- */ div.related { width: 100%; font-size: 90%; } div.related h3 { display: none; } div.related ul { margin: 0; padding: 0 0 0 10px; list-style: none; } div.related li { display: inline; } div.related li.right { float: right; margin-right: 5px; } /* -- sidebar --------------------------------------------------------------- */ div.sphinxsidebarwrapper { padding: 10px 5px 0 10px; } div.sphinxsidebar { float: left; width: 230px; margin-left: -100%; font-size: 90%; } div.sphinxsidebar ul { list-style: none; } div.sphinxsidebar ul ul, div.sphinxsidebar ul.want-points { margin-left: 20px; list-style: square; } div.sphinxsidebar ul ul { margin-top: 0; margin-bottom: 0; } div.sphinxsidebar form { margin-top: 10px; } div.sphinxsidebar input { border: 1px solid #98dbcc; font-family: sans-serif; font-size: 1em; } div.sphinxsidebar input[type="text"] { width: 160px; } div.sphinxsidebar input[type="submit"] { width: 30px; } img { border: 0; } /* -- search page ----------------------------------------------------------- */ ul.search { margin: 10px 0 0 20px; padding: 0; } ul.search li { padding: 5px 0 5px 20px; background-image: url(file.png); background-repeat: no-repeat; background-position: 0 7px; } ul.search li a { font-weight: bold; } ul.search li div.context { color: #888; margin: 2px 0 0 30px; text-align: left; } ul.keywordmatches li.goodmatch a { font-weight: bold; } /* -- index page ------------------------------------------------------------ */ table.contentstable { width: 90%; } table.contentstable p.biglink { line-height: 150%; } a.biglink { font-size: 1.3em; } span.linkdescr { font-style: italic; padding-top: 5px; font-size: 90%; } /* -- general index --------------------------------------------------------- */ table.indextable { width: 100%; } table.indextable td { text-align: left; vertical-align: top; } table.indextable dl, table.indextable dd { margin-top: 0; margin-bottom: 0; } table.indextable tr.pcap { height: 10px; } table.indextable tr.cap { margin-top: 10px; background-color: #f2f2f2; } img.toggler { margin-right: 3px; margin-top: 3px; cursor: pointer; } div.modindex-jumpbox { border-top: 1px solid #ddd; border-bottom: 1px solid #ddd; margin: 1em 0 1em 0; padding: 0.4em; } div.genindex-jumpbox { border-top: 1px solid #ddd; border-bottom: 1px solid #ddd; margin: 1em 0 1em 0; padding: 0.4em; } /* -- general body styles --------------------------------------------------- */ a.headerlink { visibility: hidden; } h1:hover > a.headerlink, h2:hover > a.headerlink, h3:hover > a.headerlink, h4:hover > a.headerlink, h5:hover > a.headerlink, h6:hover > a.headerlink, dt:hover > a.headerlink { visibility: visible; } div.body p.caption { text-align: inherit; } div.body td { text-align: left; } .field-list ul { padding-left: 1em; } .first { margin-top: 0 !important; } p.rubric { margin-top: 30px; font-weight: bold; } img.align-left, .figure.align-left, object.align-left { clear: left; float: left; margin-right: 1em; } img.align-right, .figure.align-right, object.align-right { clear: right; float: right; margin-left: 1em; } img.align-center, .figure.align-center, object.align-center { display: block; margin-left: auto; margin-right: auto; } .align-left { text-align: left; } .align-center { text-align: center; } .align-right { text-align: right; } /* -- sidebars -------------------------------------------------------------- */ div.sidebar { margin: 0 0 0.5em 1em; border: 1px solid #ddb; padding: 7px 7px 0 7px; background-color: #ffe; width: 40%; float: right; } p.sidebar-title { font-weight: bold; } /* -- topics ---------------------------------------------------------------- */ div.topic { border: 1px solid #ccc; padding: 7px 7px 0 7px; margin: 10px 0 10px 0; } p.topic-title { font-size: 1.1em; font-weight: bold; margin-top: 10px; } /* -- admonitions ----------------------------------------------------------- */ div.admonition { margin-top: 10px; margin-bottom: 10px; padding: 7px; } div.admonition dt { font-weight: bold; } div.admonition dl { margin-bottom: 0; } p.admonition-title { margin: 0px 10px 5px 0px; font-weight: bold; } div.body p.centered { text-align: center; margin-top: 25px; } /* -- tables ---------------------------------------------------------------- */ table.docutils { border: 0; border-collapse: collapse; } table.docutils td, table.docutils th { padding: 1px 8px 1px 5px; border-top: 0; border-left: 0; border-right: 0; border-bottom: 1px solid #aaa; } table.field-list td, table.field-list th { border: 0 !important; } table.footnote td, table.footnote th { border: 0 !important; } th { text-align: left; padding-right: 5px; } table.citation { border-left: solid 1px gray; margin-left: 1px; } table.citation td { border-bottom: none; } /* -- other body styles ----------------------------------------------------- */ ol.arabic { list-style: decimal; } ol.loweralpha { list-style: lower-alpha; } ol.upperalpha { list-style: upper-alpha; } ol.lowerroman { list-style: lower-roman; } ol.upperroman { list-style: upper-roman; } dl { margin-bottom: 15px; } dd p { margin-top: 0px; } dd ul, dd table { margin-bottom: 10px; } dd { margin-top: 3px; margin-bottom: 10px; margin-left: 30px; } dt:target, .highlighted { background-color: #fbe54e; } dl.glossary dt { font-weight: bold; font-size: 1.1em; } .field-list ul { margin: 0; padding-left: 1em; } .field-list p { margin: 0; } .refcount { color: #060; } .optional { font-size: 1.3em; } .versionmodified { font-style: italic; } .system-message { background-color: #fda; padding: 5px; border: 3px solid red; } .footnote:target { background-color: #ffa; } .line-block { display: block; margin-top: 1em; margin-bottom: 1em; } .line-block .line-block { margin-top: 0; margin-bottom: 0; margin-left: 1.5em; } .guilabel, .menuselection { font-family: sans-serif; } .accelerator { text-decoration: underline; } .classifier { font-style: oblique; } /* -- code displays --------------------------------------------------------- */ pre { overflow: auto; overflow-y: hidden; /* fixes display issues on Chrome browsers */ } td.linenos pre { padding: 5px 0px; border: 0; background-color: transparent; color: #aaa; } table.highlighttable { margin-left: 0.5em; } table.highlighttable td { padding: 0 0.5em 0 0.5em; } tt.descname { background-color: transparent; font-weight: bold; font-size: 1.2em; } tt.descclassname { background-color: transparent; } tt.xref, a tt { background-color: transparent; font-weight: bold; } h1 tt, h2 tt, h3 tt, h4 tt, h5 tt, h6 tt { background-color: transparent; } .viewcode-link { float: right; } .viewcode-back { float: right; font-family: sans-serif; } div.viewcode-block:target { margin: -1px -10px; padding: 0 10px; } /* -- math display ---------------------------------------------------------- */ img.math { vertical-align: middle; } div.body div.math p { text-align: center; } span.eqno { float: right; } /* -- printout stylesheet --------------------------------------------------- */ @media print { div.document, div.documentwrapper, div.bodywrapper { margin: 0 !important; width: 100%; } div.sphinxsidebar, div.related, div.footer, #top-link { display: none; } } body { font-family: sans-serif; font-size: 100%; background-color: #11303d; color: #000; margin: 0; padding: 0; } div.document { background-color: #d4e9f7; } div.documentwrapper { float: left; width: 100%; } div.bodywrapper { margin: 0 0 0 230px; } div.body { background-color: #ffffff; color: #222222; padding: 0 20px 30px 20px; } div.footer { color: #ffffff; width: 100%; padding: 9px 0 9px 0; text-align: center; font-size: 75%; } div.footer a { color: #ffffff; text-decoration: underline; } div.related { background-color: #191a19; line-height: 30px; color: #ffffff; } div.related a { color: #ffffff; } div.sphinxsidebar { top: 30px; bottom: 60px; margin: 0; position: fixed; overflow: auto; height: auto; } div.sphinxsidebar h3 { font-family: 'Trebuchet MS', sans-serif; color: #3a3a3a; font-size: 1.4em; font-weight: normal; margin: 0; padding: 0; } div.sphinxsidebar h3 a { color: #3a3a3a; } div.sphinxsidebar h4 { font-family: 'Trebuchet MS', sans-serif; color: #3a3a3a; font-size: 1.3em; font-weight: normal; margin: 5px 0 0 0; padding: 0; } div.sphinxsidebar p { color: #3a3a3a; } div.sphinxsidebar p.topless { margin: 5px 10px 10px 10px; } div.sphinxsidebar ul { margin: 10px; padding: 0; color: #3a3a3a; } div.sphinxsidebar ul li { margin-top: .2em; } div.sphinxsidebar a { color: #3a8942; } div.sphinxsidebar input { border: 1px solid #3a8942; font-family: sans-serif; font-size: 1em; } /* -- body styles ----------------------------------------------------------- */ a { color: #355f7c; text-decoration: none; } a:hover { text-decoration: underline; } div.body p, div.body dd, div.body li { text-align: left; line-height: 130%; margin-top: 0px; margin-bottom: 0px; } div.body h1, div.body h2, div.body h3, div.body h4, div.body h5, div.body h6 { font-family: 'Trebuchet MS', sans-serif; background-color: #f2f2f2; font-weight: normal; color: #20435c; border-top: 2px solid #cccccc; border-bottom: 1px solid #cccccc; margin: 30px -20px 20px -20px; padding: 3px 0 3px 10px; } div.body h1 { margin-top: 0; font-size: 200%; } div.body h2 { font-size: 160%; } div.body h3 { font-size: 140%; padding-left: 20px; } div.body h4 { font-size: 120%; padding-left: 20px; } div.body h5 { font-size: 110%; padding-left: 20px; } div.body h6 { font-size: 100%; padding-left: 20px; } a.headerlink { color: #c60f0f; font-size: 0.8em; padding: 0 4px 0 4px; text-decoration: none; } a.headerlink:hover { background-color: #c60f0f; color: white; } div.body p, div.body dd, div.body li { text-align: left; line-height: 110%; } div.admonition p.admonition-title + p { display: inline; } div.note { background-color: #eee; border: 1px solid #ccc; } div.seealso { background-color: #ffc; border: 1px solid #ff6; } div.topic { background-color: #eee; } div.warning { background-color: #ffe4e4; border: 1px solid #f66; } p.admonition-title { display: inline; } p.admonition-title:after { content: ":"; } pre { padding: 0px; background-color: #ffffff; color: #000000; line-height: 120%; border: 0px solid #ffffff; border-left: none; border-right: none; white-space: pre-wrap; /* word-wrap: break-word; */ /* width:100px; */ } tt { background-color: #ecf0f3; padding: 0 1px 0 1px; font-size: 110%; } .warning tt { background: #efc2c2; } .note tt { background: #d6d6d6; } body { width:150%; }

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  • PASS: Bylaw Change 2013

    - by Bill Graziano
    PASS launched a Global Growth Initiative in the Summer of 2011 with the appointment of three international Board advisors.  Since then we’ve thought and talked extensively about how we make PASS more relevant to our members outside the US and Canada.  We’ve collected much of that discussion in our Global Growth site.  You can find vision documents, plans, governance proposals, feedback sites, and transcripts of Twitter chats and town hall meetings.  We also address these plans at the Board Q&A during the 2012 Summit. One of the biggest changes coming out of this process is around how we elect Board members.  And that requires a change to the bylaws.  We published the proposed bylaw changes as a red-lined document so you can clearly see the changes.  Our goal in these bylaw changes was to address the changes required by the global growth initiatives, conduct a legal review of the document and address other minor issues in the document.  There are numerous small wording changes throughout the document.  For example, we replaced every reference of “The Corporation” with the word “PASS” so it now reads “PASS is organized…”. Board Composition The biggest change in these bylaw changes is how the Board is composed and elected.  This discussion starts in section VI.2.  This section now says that some elected directors will come from geographic regions.  I think this is the best way to make sure we give all of our members a voice in the leadership of the organization.  The key parts of this section are: The remaining Directors (i.e. the non-Officer Directors and non-Vendor Appointed Directors) shall be elected by the voting membership (“Elected Directors”). Elected Directors shall include representatives of defined PASS regions (“Regions”) as set forth below (“Regional Directors”) and at minimum one (1) additional Director-at-Large whose selection is not limited by region. Regional Directors shall include, but are not limited to, two (2) seats for the Region covering Canada and the United States of America. Additional Regions for the purpose of electing additional Regional Directors and additional Director-at-Large seats for the purpose of expanding the Board shall be defined by a majority vote of the current Board of Directors and must be established prior to the public call for nominations in the general election. Previously defined Regions and seats approved by the Board of Directors shall remain in effect and can only be modified by a 2/3 majority vote by the then current Board of Directors. Currently PASS has six At-Large Directors elected by the members.  These changes allow for a Regional Director position that is elected by the members but must come from a particular region.  It also stipulates that there must always be at least one Director-at-Large who can come from any region. We also understand that PASS is currently a very US-centric organization.  Our Summit is held in America, roughly half our chapters are in the US and Canada and most of the Board members over the last ten years have come from America.  We wanted to reflect that by making sure that our US and Canadian volunteers would continue to play a significant role by ensuring that two Regional seats are reserved specifically for Canada and the US. Other than that, the bylaws don’t create any specific regional seats.  These rules allow us to create Regional Director seats but don’t require it.  We haven’t fully discussed what the criteria will be in order for a region to have a seat designated for it or how many regions there will be.  In our discussions we’ve broadly discussed regions for United States and Canada Europe, Middle East, and Africa (EMEA) Australia, New Zealand and Asia (also known as Asia Pacific or APAC) Mexico, South America, and Central America (LATAM) As you can see, our thinking is that there will be a few large regions.  I’ve also considered a non-North America region that we can gradually split into the regions above as our membership grows in those areas.  The regions will be defined by a policy document that will be published prior to the elections. I’m hoping that over the next year we can begin to publish more of what we do as Board-approved policy documents. While the bylaws only require a single non-region specific At-large Director, I would expect we would always have two.  That way we can have one in each election.  I think it’s important that we always have one seat open that anyone who is eligible to run for the Board can contest.  The Board is required to have any regions defined prior to the start of the election process. Board Elections – Regional Seats We spent a lot of time discussing how the elections would work for these Regional Director seats.  Ultimately we decided that the simplest solution is that every PASS member should vote for every open seat.  Section VIII.3 reads: Candidates who are eligible (i.e. eligible to serve in such capacity subject to the criteria set forth herein or adopted by the Board of Directors) shall be designated to fill open Board seats in the following order of priority on the basis of total votes received: (i) full term Regional Director seats, (ii) full term Director-at-Large seats, (iii) not full term (vacated) Regional Director seats, (iv) not full term (vacated) Director-at-Large seats. For the purposes of clarity, because of eligibility requirements, it is contemplated that the candidates designated to the open Board seats may not receive more votes than certain other candidates who are not selected to the Board. We debated whether to have multiple ballots or one single ballot.  Multiple ballot elections get complicated quickly.  Let’s say we have a ballot for US/Canada and one for Region 2.  After that we’d need a mechanism to merge those two together and come up with the winner of the at-large seat or have another election for the at-large position.  We think the best way to do this is a single ballot and putting the highest vote getters into the most restrictive seats.  Let’s look at an example: There are seats open for Region 1, Region 2 and at-large.  The election results are as follows: Candidate A (eligible for Region 1) – 550 votes Candidate B (eligible for Region 1) – 525 votes Candidate C (eligible for Region 1) – 475 votes Candidate D (eligible for Region 2) – 125 votes Candidate E (eligible for Region 2) – 75 votes In this case, Candidate A is the winner for Region 1 and is assigned that seat.  Candidate D is the winner for Region 2 and is assigned that seat.  The at-large seat is filled by the high remaining vote getter which is Candidate B. The key point to understand is that we may have a situation where a person with a lower vote total is elected to a regional seat and a person with a higher vote total is excluded.  This will be true whether we had multiple ballots or a single ballot.  Board Elections – Vacant Seats The other change to the election process is for vacant Board seats.  The actual changes are sprinkled throughout the document. Previously we didn’t have a mechanism that allowed for an election of a Board seat that we knew would be vacant in the future.  The most common case is when a Board members moves to an Officer role in the middle of their term.  One of the key changes is to allow the number of votes members have to match the number of open seats.  This allows each voter to express their preference on all open seats.  This only applies when we know about the opening prior to the call for nominations.  This all means that if there’s a seat will be open at the start of the next Board term, and we know about it prior to the call for nominations, we can include that seat in the elections.  Ultimately, the aim is to have PASS members decide who sits on the Board in as many situations as possible. We discussed the option of changing the bylaws to just take next highest vote-getter in all other cases.  I think that’s wrong for the following reasons: All voters aren’t able to express an opinion on all candidates.  If there are five people running for three seats, you can only vote for three.  You have no way to express your preference between #4 and #5. Different candidates may have different information about the number of seats available.  A person may learn that a Board member plans to resign at the end of the year prior to that information being made public. They may understand that the top four vote getters will end up on the Board while the rest of the members believe there are only three openings.  This may affect someone’s decision to run.  I don’t think this creates a transparent, fair election. Board members may use their knowledge of the election results to decide whether to remain on the Board or not.  Admittedly this one is unlikely but I don’t want to create a situation where this accusation can be leveled. I think the majority of vacancies in the future will be handled through elections.  The bylaw section quoted above also indicates that partial term vacancies will be filled after the full term seats are filled. Removing Directors Section VI.7 on removing directors has always had a clause that allowed members to remove an elected director.  We also had a clause that allowed appointed directors to be removed.  We added a clause that allows the Board to remove for cause any director with a 2/3 majority vote.  The updated text reads: Any Director may be removed for cause by a 2/3 majority vote of the Board of Directors whenever in its judgment the best interests of PASS would be served thereby. Notwithstanding the foregoing, the authority of any Director to act as in an official capacity as a Director or Officer of PASS may be suspended by the Board of Directors for cause. Cause for suspension or removal of a Director shall include but not be limited to failure to meet any Board-approved performance expectations or the presence of a reason for suspension or dismissal as listed in Addendum B of these Bylaws. The first paragraph is updated and the second and third are unchanged (except cleaning up language).  If you scroll down and look at Addendum B of these bylaws you find the following: Cause for suspension or dismissal of a member of the Board of Directors may include: Inability to attend Board meetings on a regular basis. Inability or unwillingness to act in a capacity designated by the Board of Directors. Failure to fulfill the responsibilities of the office. Inability to represent the Region elected to represent Failure to act in a manner consistent with PASS's Bylaws and/or policies. Misrepresentation of responsibility and/or authority. Misrepresentation of PASS. Unresolved conflict of interests with Board responsibilities. Breach of confidentiality. The bold line about your inability to represent your region is what we added to the bylaws in this revision.  We also added a clause to section VII.3 allowing the Board to remove an officer.  That clause is much less restrictive.  It doesn’t require cause and only requires a simple majority. The Board of Directors may remove any Officer whenever in their judgment the best interests of PASS shall be served by such removal. Other There are numerous other small changes throughout the document. Proxy voting.  The laws around how members and Board members proxy votes are specific in Illinois law.  PASS is an Illinois corporation and is subject to Illinois laws.  We changed section IV.5 to come into compliance with those laws.  Specifically this says you can only vote through a proxy if you have a written proxy through your authorized attorney.  English language proficiency.  As we increase our global footprint we come across more members that aren’t native English speakers.  The business of PASS is conducted in English and it’s important that our Board members speak English.  If we get big enough to afford translators, we may be able to relax this but right now we need English language skills for effective Board members. Committees.  The language around committees in section IX is old and dated.  Our lawyers advised us to clean it up.  This section specifically applies to any committees that the Board may form outside of portfolios.  We removed the term limits, quorum and vacancies clause.  We don’t currently have any committees that this would apply to.  The Nominating Committee is covered elsewhere in the bylaws. Electronic Votes.  The change allows the Board to vote via email but the results must be unanimous.  This is to conform with Illinois state law. Immediate Past President.  There was no mechanism to fill the IPP role if an outgoing President chose not to participate.  We changed section VII.8 to allow the Board to invite any previous President to fill the role by majority vote. Nominations Committee.  We’ve opened the language to allow for the transparent election of the Nominations Committee as outlined by the 2011 Election Review Committee. Revocation of Charters. The language surrounding the revocation of charters for local groups was flagged by the lawyers. We have allowed for the local user group to make all necessary payment before considering returning of items to PASS if required. Bylaw notification. We’ve spent countless meetings working on these bylaws with the intent to not open them again any time in the near future. Should the bylaws be opened again, we have included a clause ensuring that the PASS membership is involved. I’m proud that the Board has remained committed to transparency and accountability to members. This clause will require that same level of commitment in the future even when all the current Board members have rolled off. I think that covers everything.  I’d encourage you to look through the red-line document and see the changes.  It’s helpful to look at the language that’s being removed and the language that’s being added.  I’m happy to answer any questions here or you can email them to [email protected].

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