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  • High Jinks, Hi Jacks, Exceptional DBA Awards and PASS

    - by Rodney
    The countdown to PASS has counted down.  The day after tomorrow I will board a plane, like many others, on my way for the 4th year in a row to SQL PASS Summit.  The anticipation has been excruciating but luckily I have this little thing called a day job as a DBA that has kept me busy and not thinking too much about the event. Well that is not exactly true since my beautiful wife works for PASS so we get to talk about SQL from the time we wake up until late in the evening. I would not have it any other way and I feel very fortunate to be a part of this great event and to have been chosen as the Exceptional DBA Award judge also for the 4th year in a row.  This year, I will have been again tasked with presenting the award to the winner, Mr. Jeff Moden and it will be a true honor to meet him in person as I have read many of his articles on SSC and have attended his session at PASS previously.  The speech is all ready but one item remains, which will be a surprise to all who attend the party on Tuesday night in Seattle (see links below).  Let's face it, Exceptional DBAs everywhere work very hard protecting our data stores, tuning queries, mentoring, saving money, installing clusters, etc and once in a while there is time to be exceptionally non-professional and have a bit of fun. Once incident that happened this year that falls under the High Jinks category was when my network admin asked if I could Telnet into a SQL instance and see if I could make the connection through the firewall that he had just configured. I was able to establish a connection on port 1433 and it occurred to me that it would be very interesting if I could actually run T-SQL queries via a Telnet session much like you might do with an SMTP server. With that thought, I proceeded to demonstrate this could be possible by convincing my senior DBA Shawn McGehee that I was able to do so. At first he did not believe me. It shook his world view.  It was inconceivable.  What I had done, behind the scenes, of course, was to copy and rename SQLCMD.exe to Telnet.exe and used it to connect and run a simple, "Select * from sys.databases" on the SQL instance. I think if it had been anyone other than Shawn I could have extended this ruse indefinitely but he caught on within 30 seconds. It was a fun thirty seconds though. On the High Jacks side of the house, which is really merged to be SQL HACKS, I finally, after several years of struggling with how to connect to an untrusted domain like in a DMZ with a windows account in SSMS, I stumbled upon a solution that does away with the requirement to use SQL Authentication.  While "Runas" is a great command to use to run an application with a higher privileged account, I had not previously been able to figure out how to connect to the remote domain with SSMS and "Runsas". It never connected and caused a login failure every time for the remote windows domain account. Then I ran across an option for "Runas",   "/netonly".  This option postpones the login until a connection is made and only then passes the remote login you supply when you first launch SSMS with the "Runas" command. So a typical shortcut would look like: "C:\Windows\System32\runas.exe /netonly /user:remotedomain.com\rodlandrum "C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\Ssms.exe" You will want to make sure the passwords are synced between the two domains, your local domain and the remote domain, otherwise you may have account lockout issues, but I have found in weeks of testing this is a stable solution. Now it is time to get ready to head for Seattle. Please, if you see me (@SQLBeat) or my wife (@Karlakay22) please run up and high five me (wait..High Jinks.High Jacks.High Fives.Need to change the title) or give me a big bear hug if you are strong enough to lift me off the ground. And if you do actually do that, I will think you are awesome and will not embarrass you by crying out for help or complaining of a broken back or sciatic nerve damage. And now the links to others who have all of the details. First, for the MVP Deep Dives 2, of which, like John, I was lucky enough to be able to participate in this year. http://www.simple-talk.com/community/blogs/johnm/archive/2011/09/29/103577.aspx And the details of the SSC party where the Exceptional DBA of 2011, Jeff Moden, will be awarded. http://www.simple-talk.com/community/blogs/rebecca_amos/archive/2011/10/05/103661.aspx   Cheers! Rodney

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  • Should I break contract early?

    - by cbang
    About 7 months ago I made the switch from a 5 year permie role (as a support developer in C#) to a contract role. I did this because I was stagnating in my old role. The extra cash contracting is really helping too. Unfortunately my team leader has taken a dislike to me from day 1. He regularly tells me I went out contracting too early, and frequently remarks that people in their 20's have no idea what they are talking about (I am 29). I was recently given the task of configuring our reports via our in house reporting library. It works off of a database driven criteria base, with controls being loaded as needed. The configs can get fairly complex, with controls having various levels of dependency on each other. I had a short time frame to get 50 reports working, and I was told to just get the basic configuration done, after which they will be handed over to the reporting team for fine tuning, then the test team. Our updated system was deployed 2 weeks ago, and it turned out that about 15 reports had issues causing incorrect data to be returned. Upon investigation I discovered that the reporting team hadn't even looked at them, and the test team hadn't bothered to test the reports. In spite of this, my team leader has told me that it is 100% my fault. As a result, our help desk got hit hard. I worked back until 2am that night to fix the highest priority issues (on my wedding anniversary!). The next day I arrive at work at 7:45 am to continue with the fixes. I got no thanks, but keep getting repeatedly told by my manager that "I fucked up" and "this is all my fault". I told my team leader I would spend part of my weekend working to fix the remaining issues. His response was "so you fucking should! you fucked it all up!" in front of the rest of the team. I responded "No worries." and left. I spent a decent chunk of my weekend working on it. Within 2 business days of finding out about the issues, I had all the medium and high priority issues fixed. The only comments my team leader has made to me in the last 2 weeks is to tell me how I have caused a big mess, and to tell me it was all my fault. I get this multiple times a day. If I make any jokes to anyone else in the team, I get told not to be a smartass... even though the rest of the team jokes throughout the day. Apart from that, all I get is angry looks any time I am anywhere near the guy. I don't give any response other than "alright" or silence when he starts giving me a hard time. Today we found out that the pilot release for the next stage has been pushed back. My team leader has said this was caused by me (but the higher ups said no such thing). He also said I have "no understanding of the ramifications of my actions". My question is, should I break contract (I am contracted until June 30) and find another role? No one else in my team will speak up in my favour, as they are contractors too and have no interest in rocking the boat. I could complain to my team leaders boss, but I can't see that helping, as I will still be stuck in the same team. As this is my first contract, I imagine getting the next one will be hard without a reference. I can't figure out if this guy is trying to get me fired up to provoke a confrontation (the guy loves conflict), or if he is just venting anger, or what. Copping this blame day after day is really wearing me down and making me depressed... especially since I have a wife and kid to support).

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  • What Counts For A DBA: ESP

    - by Louis Davidson
    Now I don’t want to get religious here, and I’m not going to, but what I’m going to describe in this ‘What Counts for a DBA’ installment sometimes feels like magic. Often  I will spend hours thinking about the solution to a design issue or coding problem, working diligently to try to come up with a solution and then finally just give up with the feeling that I’m not even qualified to be a data entry clerk, much less a data architect.  At this point I often take a walk (or sometimes a nap), and then it hits me. I realize that I have the answer just sitting in my brain, ready to implement.  This phenomenon is not limited to walks either; it can happen almost any time after I stop my obsession about a problem. I call this phenomena ESP (or Extra-Sensory Programming.)  Another term for this could be ‘sleeping on it’, and while the idiom tends to mean to let time pass to actively think about a problem, sleeping on a problem also lets you relax and let your brain do the work. I first noticed this back in my college days when I would play video games for hours on end. We would get stuck deep in some dungeon unable to find a way out, playing for days on end until we were beaten down tired. Once we gave up and walked away, the solution would usually be there waiting for one of us before we came back to play the next day.  Sometimes it would be in the form of a dream, and sometimes it would just be that the problem was now easy to solve when we started to play again.  While it worked great for video games, it never occurred when I studied English Literature for hours on end, or even when I worked for the same sort of frustrating hours attempting to solve a homework problem in Calculus.  I believe that the difference was that I was passionate about the video game, and certainly far less so about homework where people used the word “thou” instead of “you” or x to represent a number. This phenomenon occurs somewhat more often in my current work as a professional data programmer, because I am very passionate about SQL and love those aspects of my career choice.  Every day that I get to draw a new data model to solve a customer issue, or write a complex SELECT statement to ferret out the answer to a complex data question, is a great day. I hope it is the same for any reader of this blog.  But, unfortunately, while the day on a whole is great, a heck of a lot of noise is generated in work life. There are the typical project deadlines, along with the requisite project manager sitting on your shoulders shouting slogans to try to make you to go faster: Add in office politics, and the occasional family issues that permeate the mind, and you lose the ability to think deeply about any problem, not to mention occasionally forgetting your own name.  These office realities coupled with a difficult SQL problem staring at you from your widescreen monitor will slowly suck the life force out of your body, making it seem impossible to solve the problem This is when the walk starts; or a nap. Maybe you hide from the madness under your desk like George Costanza hides from Steinbrenner on Seinfeld.  Forget about the problem. Free your mind from the insanity of the problem and your surroundings. Then let your training and education deep in your brain take over and see if it will passively do the rest for you. If you don’t end up with a solution, the worst case scenario is that you have a bit of exercise or rest, and you won’t have heard the phrase “better is the enemy of good enough” even once…which certainly will do your brain some good. Once you stop expecting whipping your brain for information, inspiration may just strike and instead of a humdrum solution you find a solution you hadn’t even considered, almost magically. So, my beloved manager, next time you have an urgent deadline and you come across me taking a nap, creep away quietly because I’m working, doing some extra-sensory programming.

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  • Spotlight on an office - Denmark

    - by jessica.ebbelaar(at)oracle.com
    Hi, my name is Michael. I work as an Intern at the Danish office in Ballerup. My job is a part-time position beside my bachelor study in International Business at Copenhagen Business School. I joined Oracle end of February last year, and what a thrilling ride it has been! Last year, when I was offered the position, there was no doubt that I wanted to go for it. Back then, I only had little idea about Oracle as a company and what kind of exciting assignments lay ahead of me. My main role is internal communications, i.e. editor of a monthly employee’s news letter; Newszone. It is an interesting task, since it requires that I am updated on the different activities that take place within the Oracle Denmark office. I try to bring interesting articles, which are relevant and interesting news to my colleagues and it allows me to interact with many different persons at the office and to learn from their experience, which give me great inspiration and ideas for the magazine. Besides being the editor of Newszone, I also make sure that other communication flow freely at the Oracle Denmark office. I do this through our LCD screen channels. I update the internal channel with the latest information and important messages for employees, and on the external channel I circulate marketing videos featuring Oracle products and customer reference stories. In addition to this, I have the responsibility acting as a content manager of the Local Communication Denmark site on MyOracle (UCM). These are more or less my usual work assignments. On top of these I take care of various ad hoc assignments such as updating the GCM database, renew newspaper subscriptions etc. The Oracle Denmark office Being part of the local employees club I also assist with arranging social events outside working hours – e.g. evenings at the theater or cinema or by attending many of the sportsactivities;such as our running club, cycling club, food club and book club. These activities have indeed helped me grow my personal network within Oracle.  The office is packed with engaging, high-paced and motivated people who manage to take time off to spend a day attending Corporate Social Responsibility initiatives, one of them being GVD (Global Volunteer Day) with approximately 40 employees attending. This proofs some of the social responsible aspects of Oracle. I was positively surprised on how the office (named O-Zone) is designed. The office is designed into three distinct zones, namely Call zone, Project and Dialogue zone and Quiet zone, having different working environments for different job roles. The other thing which I like is that you do not have your own desk, which means you get to sit next to different people every day, getting new ideas and inspiration as well as getting to know more people in the organization you work in. To sum up: If you are considering pursuing an intern or a career after graduation in Oracle, do it! You will not regret it. It has given me many relevant practical experiences beside my study, and I am sure many great experiences will await you too.   Want to know more about the current vacancies in Denmark? Check http://campus.oracle.com for all of our vacancies.

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  • WebLogic Server–Use the Execution Context ID in Applications–Lessons From Hansel and Gretel

    - by james.bayer
    I learned a neat trick this week.  Don’t let your breadcrumbs go to waste like Hansel and Gretel did!  Keep track of the code path, logs and errors for each request as they flow through the system.  Earlier this week an OTN forum post in the WLS – General category by Oracle Ace John Stegeman asked a question how to retrieve the Execution Context ID so that it could be used on an error page that a user could provide to a help desk or use to check with application administrators so they could look up what went wrong.  What is the Execution Context ID (ECID)?  Fusion Middleware injects an ECID as a request enters the system and it says with the request as it flows from Oracle HTTP Server to Oracle Web Cache to multiple WebLogic Servers to the Oracle Database. It’s a way to uniquely identify a request across tiers.  According to the documentation it’s: The value of the ECID is a unique identifier that can be used to correlate individual events as being part of the same request execution flow. For example, events that are identified as being related to a particular request typically have the same ECID value.  The format of the ECID string itself is determined by an internal mechanism that is subject to change; therefore, you should not have or place any dependencies on that format. The novel idea that I see John had was to extend this concept beyond the diagnostic information that is captured by Fusion Middleware.  Why not also use this identifier in your logs and errors so you can correlate even more information together!  Your logging might already identify the user, so why not identify the request so you filter down even more.  All you need to do inside of WebLogic Server to get ahold of this information is invoke DiagnosticConextHelper: weblogic.diagnostics.context.DiagnosticContextHelper.getContextId() This class has other helpful methods to see other values tracked by the diagnostics framework too.  This way I can see even more detail and get information across tiers. In performance profiling, this can be very handy to track down where time is being spent in code.  I’ve blogged and made videos about this before.  JRockit Flight Recorder can use the WLDF Diagnostic Volume in WLS 10.3.3+ to automatically capture and correlate lots of helpful information for each request without installing any special agents and with the out-of-the-box JRockit and WLS settings!  You can see here how information is displayed in JRockit Flight Recorder about a single request as it calls a Servlet, which calls an EJB, which gets a DB connection, which starts a transaction, etc.  You can get timings around everything and even see the SQL that is used. http://download.oracle.com/docs/cd/E21764_01/web.1111/e13714/using_flightrecorder.htm#WLDFC480 Recent versions of the WLS console also are able to visualize this data too, so it works with other JVMs besides JRockit when you turn on WLDF instrumentation. I wrote a little sample application that verified to myself that the ECID did actually cross JVM boundaries.  I invoked a Servlet in one JVM, which acted as an EJB client to Stateless Session Bean running in another JVM.  Each call returned the same ECID.  You need to turn on WLDF Instrumentation for this to work otherwise the framework returns null.  I’m glad John put me on to this API as I have some interesting ideas on how to correlate some information together.

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  • Weird SSIS Configuration Error

    - by Christopher House
    I ran into an interesting SSIS issue that I thought I'd share in hopes that it may save someone from bruising their head after repeatedly banging it on the desk like I did.  I was trying to setup what I believe is referred to as "indirect configuration" in SSIS.  This is where you store your configuration in some repository like a database or a file, then store the location of that repository in an environment variable and use that to configure the connection to your configuration repository.  In my specific situation, I was using a SQL database.  I had this all working, but for reasons I'll not bore you with, I had to move my SSIS development to a new VM last week.  When I got my new VM, I set about creating a new package.  I finished up development on the package and started setting up configuration.  I created an OLE DB connection that pointed to my configuration table then went through the configuration wizard to have the connection string for this connection set through my environment variable.  I then went through the wizard to set another property through a value stored in the configuration table.  When I got to the point where you select the connection, my connection wasn't in the list: As you can see in the screen capture above, the ConfigurationDb connection isn't in the list of available SQL connections in the configuration wizard.  Strange.  I canceled out of the wizard, went to the properties for ConfigurationDb, tested the connection and it was successful.  I went back to the wizard again and this time ConfigurationDb was there.  I completed the wizard then went to test my package.  Unfortunately the package wouldn't run, I got the following error: Unfortunately, googling for this error code didn't help much as none of the results appears related to package configuration.  I did notice that when I went back through the package configuration and tried to edit a previously saved config entry,  I was getting the following error: I checked the connection string I had stored in my environment variable and noticed that indeed, it did not have a provider name.  I didn't recall having included one on my previous VM, but I figured I'd include it just to see what happened.  That made no difference at all.  After a day and a half of trying to figure out what the problem was, I'm pleased to report that through extensive trial and error, I have resolved the error. As it turns out, the person who setup this new VM for me named the server SQLSERVER2008.  This meant my configuration connection string was: Initial Catalog=SSISConfigDb;Data Source=SQLSERVER2008;Integrated Security=SSPI; Just for the heck of it, I tried changing it to: Initial Catalog=SSISConfigDb;Data Source=(local);Integrated Security=SSPI; That did the trick!  As soon as I restarted BIDS, I was able to run the package with no errors at all.  Crazy.  So, the moral of the story is, don't name your server SQLSERVER2008 if you want SSIS configuration to work when using SQL as your config store.

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  • What Counts For a DBA: Replaceable

    - by Louis Davidson
    Replaceable is what every employee in every company instinctively strives not to be. Yet, if you’re an irreplaceable DBA, meaning that the company couldn’t find someone else who could do what you do, then you’re not doing a great job. A good DBA is replaceable. I imagine some of you are already reaching for the lighter fluid, about to set the comments section ablaze, but before you destroy a perfectly good Commodore 64, read on… Everyone is replaceable, ultimately. Anyone, anywhere, in any job, could be sitting at their desk reading this, blissfully unaware that this is to be their last day at work. Morbidly, you could be about to take your terminal breath. Ideally, it will be because another company suddenly offered you a truck full of money to take a new job, forcing you to bid a regretful farewell to your current employer (with barely a “so long suckers!” left wafting in the air as you zip out of the office like the Wile E Coyote wearing two pairs of rocket skates). I’ve often wondered what it would be like to be present at the meeting where your former work colleagues discuss your potential replacement. It is perhaps only at this point, as they struggle with the question “What kind of person do we need to replace old Wile?” that you would know your true worth in their eyes. Of course, this presupposes you need replacing. I’ve known one or two people whose absence we adequately compensated with a small rock, to keep their old chair from rolling down a slight incline in the floor. On another occasion, we bought a noise-making machine that frequently attracted attention its way, with unpleasant sounds, but never contributed anything worthwhile. These things never actually happened, of course, but you take my point: don’t confuse replaceable with expendable. Likewise, if the term “trained seal” comes up, someone they can teach to follow basic instructions and push buttons in the right order, then the replacement discussion is going to be over quickly. What, however, if your colleagues decide they’ll need a super-specialist to replace you. That’s a good thing, right? Well, usually, in my experience, no it is not. It often indicates that no one really knows what you do, or how. A typical example is the “senior” DBA who built a system just before 16-bit computing became all the rage and then settled into a long career managing it. Such systems are often central to the company’s operations and the DBA very skilled at what they do, but almost impossible to replace, because the system hasn’t evolved, and runs on processes and routines that others no longer understand or recognize. The only thing you really want to hear, at your replacement discussion, is that they need someone skilled at the fundamentals and adaptable. This means that the person they need understands that their goal is to be an excellent DBA, not a specialist in whatever the-heck the company does. Someone who understands the new versions of SQL Server and can adapt the company’s systems to the way things work today, who uses industry standard methods that any other qualified DBA/programmer can understand. More importantly, this person rarely wants to get “pigeon-holed” and so documents and shares the specialized knowledge and responsibilities with their teammates. Being replaceable doesn’t mean being “dime a dozen”. The company might need four people to take your place due to the depth of your skills, but still, they could find those replacements and those replacements could step right in using techniques that any decent DBA should know. It is a tough question to contemplate, but take some time to think about the sort of person that your colleagues would seek to replace you. If you think they would go looking for a “super-specialist” then consider urgently how you can diversify and share your knowledge, and start documenting all the processes you know as if today were your last day, because who knows, it just might be.

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  • Two Candidates + One Job = Two Different Outcomes

    - by david.talamelli
    Recruiters have always headhunted (sidenote: I do not like this word, in general I think the type of people who use the phrase “headhunting” are the ones who are trying to sound more important than what they likely are). Any serious Recruiter engages in direct recruiting activity, it is part and parcel of the business it is not something unique. With the uptake in Social Media the past 4-5 years, we have seen an increase in the number of Recruiters proactively reaching out to people about job opportunities. We have also seen this activity increase across all levels of hire, from help desk roles to C-Level Executives. While getting approached about a role can be a nice boost to a person’s ego, do not let it give you an inflated sense of entitlement. It is The way that people handle themselves during these calls and subsequent interviews will have a large impact on their potential to land that job. Last week I spoke to two very different candidates, both about the same position and both with very different outcomes. On paper, Candidate #1 looked fantastic; they ticked many of the boxes that we were looking for. The person is working at global IT company and working in a similar role as the one we were hiring for but not in as senior as the role we had. This role would have been the perfect step to getting involved in more complex work for the person. Candidate #2 had less polished IT experience, ticked some of the boxes we were looking for and on paper in comparison to Candidate #1 was not as close a fit as Candidate #1 was. It seemed like I was comparing apples and oranges. After speaking to both candidates it turns out I was comparing apples and oranges except the person better suited for our role was not the one I was expecting it would be. The first candidate on paper looked great – they had the experience we were looking for and appeared to be just right for the role, but after talking to them, they gave me the impression that they thought the world owed them. The impression I was left with was that they did not equate success with hard work, they seemed more interested in “what is in it for me”. Rather than having a proper conversation with me, I was often cut off and asked to hurry it up when explaining our business, what we are doing, etc... . This person seemed more interested in the job title and money than how rather than think about ways to make the role successful. Candidate #2 who had limited experience, made up for any perceived lack of experience and them some with a demonstrated motivation to succeed and do the things needed to make that happen. Candidate #2 made a great first impression, they did not seem afraid of hard work and demonstrated a “team player” attitude. In talking to them they kept me engaged, listened and asked thoughtful questions that made me think this is the type of person who creates their own luck and who would thrive in a place like Oracle. Skills, capabilities, experience and a good resume can certainly get your foot in the door, but the wrong attitude or approach to work can close those opportunities just as easily. On the other hand, hard work, effort and a genuine work ethic may help open those doors that would otherwise closed for you. A resume with all the credentials gets you in the front door but that is just the beginning of the process. It is not how we start the race that is important, it’s how things end that matter most.

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  • Seamless STP with Oracle SOA Suite

    - by user12339860
    STP stands for “Straight Through Processing”. Wikipedia describes STP as a solution that enables “the entire trade process for capital markets and payment transactions to be conducted electronically without the need for re-keying or manual intervention, subject to legal and regulatory restrictions” .I will deal with the later part of the definition i.e “payment transactions without manual intervention” in this article. The STP that I am writing about involves the interaction between a Bank and its’ corporate customers,to that extent this business case is also called “Corporate Payments”.Simply put a  Corporate Payment-STP solution needs to connect the payment transaction right from the Corporate ERP into the Bank’s Payment Hub. A SOA based STP solution can do a lot more than just process transaction. But before I get to the solution let me describe the perspectives of the two primary parties in this interaction. The Corporate customer and the Bank. Corporate's Interaction with Bank:  Typically it is the treasury department of an enterprise which interacts with the Bank on a daily basis. Here is how a day of interaction would look like from the treasury department of a corp. Corporate Cash Retrieve Beginning of day totals Monitor Cash Accounts Send or receive cash between accounts Supply chain payments Payment Settlements Calculate settlement positions Retrieve End of Day totals Assess Transaction Financial Impact Short Term Investment Desk Retrieve Current Account information Conduct Investment activities Bank’s Interaction with the Corporate :  From the Bank’s perspective, the interaction starts from the point of on boarding a corporate customer to billing the corporate for the value added services it provides. Once the corporate is on-boarded the daily interaction involves Handle the various formats of data arriving from customers Process Beginning of Day & End of Day reporting request from customers Meet compliance requirements Process Payments Transmit Payment Status Challenges with this Interaction :  Both the Bank & the Corporate face many challenges from these interactions. Some of the challenges include Keeping a consistent view of transaction data for various LOBs of the corporate & the Bank Corporate customers use different ERPs, hence the data formats are bound to be different Can the Bank’s IT systems convert the data formats that can be easily mapped to the corporate ERP How does the Bank manage the communication profiles of these customers?  Corporate customers are demanding near real time visibility on their corporate accounts Corporate customers can make better cash management decisions if they can analyse the impact. Can the Bank create opportunities to sell its products to the investment desks at corporate houses & manage their orders? How will the Bank bill the corporate customer for the value added services it provides. What does a SOA based Seamless STP solution bring to the table? Highlights of Oracle SOA based STP solution For the Corporate Customer: No Manual or Paper based banking transactions Secure Delivery of Payment data to the Bank from multiple ERPs without customization Single Portal for monitoring & administering payment transactions Rule based validation of payments Customer has data necessary for more effective handling of payment and cash management decisions  Business measurements track progress toward payment cost goals  For the Bank: Reduces time & complexity of transactions Simplifies the process of introducing new products to corporate customers Single Payment hub for all corporate ERP payments across multiple instruments New Revenue sources by delivering value added services to customers Leverages existing payment infrastructure Remove Inconsistent data formats and interchange between bank and corporate systems  Compliance and many other benefits

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  • New spreadsheet accompanying SmartAssembly 6.0 provides statistics for prioritizing bug fixes

    - by Jason Crease
    One problem developers face is how to prioritize the many voices providing input into software bugs. If there is something wrong with a function that is the darling of a particular user, he or she tends to want action - now! The developer's dilemma is how to ascertain that the problem is major or minor, and when it should be addressed. Now there is a new spreadsheet accompanying SmartAssembly that provides exactly that information in an objective manner. This might upset those used to getting their way by being the loudest or pushiest, but ultimately it will ensure that the biggest problems get the priority they deserve. Here's how it works: Feature Usage Reporting (FUR) in SmartAssembly 6.0 provides a wealth of data about how your software is used by its end-users, but in the SmartAssembly UI the data isn't mined to its full extent. The new Excel spreadsheet for FUR extracts statistics from that data and presents them in easy-to-understand forms. I developed the spreadsheet feature in Microsoft Excel, using a fair amount of VBA. The spreadsheet connects directly to the database which stores the feature-usage data, and shows a wide variety of statistics and tables extracted from that data.  You want to know what percentage of users have used the 'Export as XML' button?  No problem.  How popular is v5.3 is compared to v5.1?  There's graphs for that. You need to know whether you have more users in Russia or Brazil? There's a big pie chart for that. I recently witnessed the spreadsheet in use here at Red Gate Software. My bug is exposed as minor While testing new features in .NET Reflector, I found a usability bug in the Refresh button and filed it in the Red Gate bug-tracking system. The bug was labelled "V.NEXT MINOR," which means it would be fixed in the next point release. Although I'm a professional tester, I'm not much different than most software users when they discover a bug that affects them personally: I wanted it fixed immediately. There was an ulterior motive at play here, of course. I would get to see my colleagues put the spreadsheet to work. The Reflector team loaded up the spreadsheet to view the feature-usage statistics that SmartAssembly collected for the refresh button. The resulting statistics showed that only 8% of users have ever pressed the Refresh button, and only 2.6% of sessions involve pressing the button. When Refresh is used, it's only pressed on average 1.6 times a session, with a maximum of 8 times during a session. This was in stark contrast to what I was doing as a conscientious tester: pressing it dozens of times per session. The spreadsheet provides evidence that my bug was a minor one. On to more serious things Based on the solid evidence uncovered by the spreadsheet, the Reflector team concluded that my experience does not represent that of the vast majority of Reflector's recorded users. The Reflector team had ample data to send me back to my desk and keep the bug classified as "V.NEXT MINOR." The team then went back to fixing more serious bugs. If I'm in the shoes of the user, I might not be thoroughly happy, but I cannot deny that the evidence clearly placed me in a very small minority. Next time I'm hoping the spreadsheet will prove that my bug is more important. Find out more about Feature-Usage Reporting here. The spreadsheet is available for free download here.

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  • At the Java DEMOgrounds - Oracle Java ME Embedded Enables the “Internet of Things”

    - by Janice J. Heiss
    I caught up with Oracle’s Robert Barnes, Senior Director, Java Product Management, who was demonstrating a new product from Oracle’s Java Platform, Micro Edition (Java ME) product portfolio, Oracle Java ME Embedded 3.2, a complete client Java runtime optimized for microcontrollers and other resource-constrained devices. Oracle’s Java ME Embedded 3.2 is a Java ME runtime based on CLDC 1.1 (JSR-139) and IMP-NG (JSR-228).“What we are showing here is the Java ME Embedded 3.2 that we announced last week,” explained Barnes. “It’s the start of the 'Internet of Things,’ in which you have very very small devices that are on the edge of the network where the sensors sit. You often have a middle area called a gateway or a concentrator which is fairly middle to higher performance. On the back end you have a very high performance server. What this is showing is Java spanning all the way from the server side right down towards the type of chip that you will get at the sensor side as the network.” Barnes explained that he had two different demos running.The first, called the Solar Panel System Demo, measures the brightness of the light.  “This,” said Barnes, “is a light source demo with a Cortex M3 controlling the motor, on the end of which is a sensor which is measuring the brightness of the lamp. This is recording the data of the brightness of the lamp and as we move the lamp out of the way, we should be able using the server to turn the sensor towards the lamp so the brightness reading will go higher. This sends the message back to the server and we can look at the web server sitting on the PC underneath the desk. We can actually see the data being passed back effectively through a back office type of function within a utility environment.” The second demo, the Smart Grid Response Demo, Barnes explained, “has the same board and processor and is still using Java ME embedded with a different app on top. This is a demand response demo. What we are seeing within the managing environment is that people want to track the pricing signals of the electricity. If it’s particularly expensive at any point in time, they may turn something off. This demo sets the price of the electricity as though this is coming from the back of the server sending pricing signals to my home.” The demo had a lamp and a fan and it was tracking the price of electricity. “If I set the price of the electricity to go over 5 cents, then the device will turn off,” explained Barnes. “I can go into my settings and, in this case, change the price to 50 cents and we can wait a minus and the lamp will go off. When I change the pricing signal so that it is lower, the lamp will come back on. The key point is that the Java software we have running is the same across all the different devices; it’s a way to build applications across multiple devices using the same software. This is important because it fixes peak loading on the network and can stops blackouts.” This demo brought me back to a prior decade when Sun Microsystems first promoted  Jini technology, a version of Java that would put everything on the network and give us the smart home. Your home would be automated to tell you when you were out of milk, when to change your light bulbs, etc. You would have access to the web and the network throughout your home.It’s interesting to see how technology moves over time – from the smart home to the Internet of Things.

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  • Working and Studying in Oracle, how I balance my time....

    - by anca.rosu
    Hi, my name is Laura. I am working as an Intern within Executive Administration at Oracle Denmark, whilst studying Information Management at Copenhagen Business school. I have recently handeding a paper on Information Systems which gave me exposure to Oracle. Once completing this paper I came across a job posting on my University’s intranet site and I applied directly online. When I submitted my application for the job offer, I wondered about what language I should use for the application form, as the job posting was in Danish, but the contact person and number looked Irish. I therefore chose English. Later that same day, Fiona, one of Oracle’s Graduates Recruitment Consultants based in Ireland, contacted me. This shows how global Oracle truly is. I went for my face-to-face interview in Oracle Denmark with Charlotte, one of the team managers. I spent 5 minutes waiting in the lobby, just looking around, thinking to myself, I really want to work here. The atmosphere seemed so pleasant with a relaxed approach between colleagues, employees and guests. The interview took about an hour, but we touched on a lot of different subjects. The profile I got of Oraclewas that this is a place where you are encouraged to think for yourself, and you are given the freedom to use your ideas. Later that evening, Fiona called and offered me the job. I was very happy. At Oracle Denmark we have 4 different zones: a Quiet Zone, a Project Zone, a Dialogue Zone and a Call Zone. Everyday when you arrive you consider what will be the most productive for the day’s task, and you take your toolbox and go find a desk in the zone you have decided on. It is therefore very unusual to be next to the same person two days in a row. At Oracle, people are located all over the world, and everybody has team members, colleagues or leaders in other countries, or even other time zones. Initially,I was worried about how I would adapt to this approach but I soon realized I had nothing to worry about and now I appreciate working this way. My colleagues have been very supportive and they have openly welcomed me into my new role. I typically work two days a week and have three days at University. During exam periods, I have the flexibility to work less hours and focus on the exams, in return for putting in more hours at work when needed. The first time I had to ask for time off before handing in a paper, my boss looked at me and said, ”Of course! Your education is the most important!” I hope that by sharing my experiences with you, I can inspire or encourage you to consider Oracle as a potential employer, where you can grow both professionally and personally. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: Intern,Oracle Denmark,Information Systems,Business school,Copenhagen,Graduates Recruitment,Ireland,Quiet Zone,Project Zone,Dialogue Zone,Call Zone,University,flexibility

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  • Myths about Coding Craftsmanship part 2

    - by tom
    Myth 3: The source of all bad code is inept developers and stupid people When you review code is this what you assume?  Shame on you.  You are probably making assumptions in your code if you are assuming so much already.  Bad code can be the result of any number of causes including but not limited to using dated techniques (like boxing when generics are available), not following standards (“look how he does the spacing between arguments!” or “did he really just name that variable ‘bln_Hello_Cats’?”), being redundant, using properties, methods, or objects in a novel way (like switching on button.Text between “Hello World” and “Hello World “ //clever use of space character… sigh), not following the SOLID principals, hacking around assumptions made in earlier iterations / hacking in features that should be worked into the overall design.  The first two issues, while annoying are pretty easy to spot and can be fixed so easily.  If your coding team is made up of experienced professionals who are passionate about staying current then these shouldn’t be happening.  If you work with a variety of skills, backgrounds, and experience then there will be some of this stuff going on.  If you have an opportunity to mentor such a developer who is receptive to constructive criticism don’t be a jerk; help them and the codebase will improve.  A little patience can improve the codebase, your work environment, and even your perspective. The novelty and redundancy I have encountered has often been the use of creativity when language knowledge was perceived as unavailable or too time consuming.  When developers learn on the job you get a lot of this.  Rather than going to MSDN developers will use what they know.  Depending on the constraints of their assignment hacking together what they know may seem quite practical.  This was not stupid though I often wonder how much time is actually “saved” by hacking.  These issues are often harder to untangle if we ever do.  They can also grow out of control as we write hack after hack to make it work and get back to some development that is satisfying. Hacking upon an existing hack is what I call “feeding the monster”.  Code monsters are anti-patterns and hacks gone wild.  The reason code monsters continue to get bigger is that they keep growing in scope, touching more and more of the application.  This is not the result of dumb developers. It is probably the result of avoiding design, not taking the time to understand the problems or anticipate or communicate the vision of the product.  If our developers don’t understand the purpose of a feature or product how do we expect potential customers to do so? Forethought and organization are often what is missing from bad code.  Developers who do not use the SOLID principals should be encouraged to learn these principals and be given guidance on how to apply them.  The time “saved” by giving hackers room to hack will be made up for and then some. Not as technical debt but as shoddy work that if not replaced will be struggled with again and again.  Bad code is not the result of dumb developers (usually) it is the result of trying to do too much without the proper resources and neglecting the right thing that needs doing with the first thoughtless thing that comes into our heads. Object oriented code is all about relationships between objects.  Coders who believe their coworkers are all fools tend to write objects that are difficult to work with, not eager to explain themselves, and perform erratically and irrationally.  If you constantly find you are surrounded by idiots you may want to ask yourself if you are being unreasonable, if you are being closed minded, of if you have chosen the right profession.  Opening your mind up to the idea that you probably work with rational, well-intentioned people will probably make you a better coder and it might even make you less grumpy.  If you are surrounded by jerks who do not engage in the exchange of ideas who do not care about their customers or the durability of the code you are building together then I suggest you find a new place to work.  Myth 4: Customers don’t care about “beautiful” code Craftsmanship is customer focused because it means that the job was done right, the product will withstand the abuse, modifications, and scrutiny of our customers.  Users can appreciate a predictable timeline for a release, a product delivered on time and on budget, a feature set that does not interfere with the task(s) it is supporting, quick turnarounds on exception messages, self healing issues, and less issues.  These are all hindered by skimping on craftsmanship.  When we write data access and when we write reusable code.   What do you think?  Does bad code come primarily from low IQ individuals?  Do customers care about beautiful code?

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  • It happens only at Devoxx ...

    - by arungupta
    After attending several Java conferences world wide, this was my very first time at Devoxx. Here are some items I found that happens only at Devoxx ... Pioneers of theater-style seating - This not only provides comfortable seating for each attendee but the screens are very clearly visible to everybody in the room. Intellectual level of attendees is very high - Read more explanation on the Java EE 6 lab blog. In short, a lab, 1/3 of the content delivered at Devoxx 2011, could not be completed at other developer days in more than 1/3 the time. Snack box for lunches - Even though this suits well to the healthy lifestyle of multiple-snacks-during-a-day style but leaves attendees hungry sooner in the day. The longer breaks before the next snack in the evening does not help at all. Fortunately, Azure cupcakes and Android ice creams turned out to be handy. I finally carried my own apple :-) Wrist band instead of lanyard - The good part about this is that once tied to your hand then you are less likely to forget in your room. But OTOH you are a pretty much a branded conference attendee all through out the city. It was cost effective as it costed 20c as opposed to 1 euro for the lanyard. Live streaming from theater #8 (the biggest room) on parleys.com All talks recorded and released on parleys.com over next year. This allows attendees to not to miss any session and watch replay at their own leisure. Stephan promised to start sharing the sessions by mid December this year. No need to pre-register for a session - This is true for most of the conferences but bigger rooms (+ overflow room for key sessions) provide sufficient space for all those who want to attend the session. And of course all sessions are available on parleys.com anyway! Community votes on whiteboard - Devoxx attendees gets a chance to vote on topics ranging from their favorite non-Java language, operating system, or love from Oracle. Captured pictures at the end of Day 2 are shown below. Movie on the last but one night - This year it was The Adventures of Tintin and was lots of fun. Fries with mayo - This is a typical Belgian thing. Guys going in ladies room to avoid the long queues ... wow! Tweet wall everywhere and I mean literally everywhere, in rooms, hallways, front desk, and other places. The tweet picking algorithm was not very clear as I never saw my tweet appear on the wall ;-) You can also watch it at wall.devoxx.com. Cozy speaker dinner with great food and wine List of parallel and upcoming sessions displayed on the screen - This makes the information more explicit with the attendees. REST API with multiple mobile clients - This API is also used by some other conferences as well. And there always is iphone.devoxx.com. Steering committee members were recognized multiple times. The committee members were clearly identifiable wearing red hoodies. The wireless SSID was intuitive "Devoxx" but hidden to avoid some crap from Microsoft Windows. All of 9000 addresses were used up most of the times with each attendee having multiple devices. A 1 GB fibre optic cable was stretched to Metropolis to support the required network bandwidth. Stephan is already planning to upgrade the equipment and have a better infrastructure next year. Free water, soda, juice in a cooler Kinect connected to TV screens so that attendees can use their hands to browse through the list of sesssions. #devoxxblog, #devoxxwomen, #devoxxfrance, #devoxxgreat, #devoxxsuggestions And Devoxx attendees are called Devoxxians ... how cool is that ? :-) What other things do you think happen only at Devoxx ? And now the pictures from the community whiteboard: And a more complete album (including bigger pics of community votes) is available below:

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  • Graphics trouble after resuming from hibernate or suspend

    - by Voyagerfan5761
    I have a Dell Inspiron 2650 (with NVidia graphics, using nouveau drivers) that I'm using to try out Ubuntu. It's all great, except that Hibernate and Suspend aren't usable. Yes, I know that questions about power-save issues are rampant in the Linux support universe, but it seems that every time I find a solution it's for a very specific hardware combination and doesn't apply to me. So anyway, here goes. When I resume from either power-saving mode, I'll get graphics problems anywhere on the range from a few scattered random-colored pixels that won't change; all the way to full-screen patterns that don't change as I move the mouse, hit keys on the keyboard, or even bring up the shutdown dialog using the power button. Those full-screen issues (which may involve stripes with random pixels, partial black screen, or both) always end in me forcing the machine to shut down by holding the power button. I haven't done much testing yet to determine what severity level is most commonly associated with each mode, but I do avoid using either power-save option because of these issues. I'll add info on my hardware as I can gather it (no home internet connection, and this laptop is tethered to my desk by a dead battery and casing degradation). Please feel free to request something specific in the question comments. Hardware Info See this hardinfo report for my system's hardware configuration. (No, my username is not "myuser"; I sanitized hardinfo's output before publishing it.) Screenshots These screenshots are from a relatively mild occurrence, which happened after the second hibernation I took that session. The first one worked great, though I used the wireless card and Firefox heavily between the two hibernation attempts. Take a look at what happened when I opened my home directory in Nautilus and scrolled it: See below for the situations I've tested so far. The real trouble comes when the machine resumes to an unusable state; in such cases I can't even unlock the screen or properly reboot, much less take a screenshot. I have a hunch that putting a CD in the drive will cause such major failures, and I will try that at some point; see related question. Situations Tested Maverick (10.10) Suspend Seems to suspend nicely with nothing running Seems to suspend nicely with flash drive plugged in On resume from suspend with no flash drive, Terminal and gedit running: Funky graphics on top of log output, then blank screen with pixelated cursor; no response to power button (normally will shutdown 60 seconds later) Hibernate Seems to hibernate nicely with nothing running Seems to hibernate nicely with a few apps (Terminal, Mouse preferences) running Seems to not hibernate when flash drive plugged in Seems to not hibernate when System Monitor is running Have encountered failed hibernation (after several hours and one successful hibernate/thaw cycle) with no external media connected and no programs running except normal background stuff Natty LiveCD (11.04_2010-12-22) When I tested it, Natty wouldn't stay logged in. It played part of the login sound and then [ OK ] appeared in the top right corner (white-on-black terminal text) for a few seconds. Then it kicked me back to the Unlock screen. It did that four times before I gave up and just tested suspend from the Unlock screen. Suspend Resumed to vertical gray and black lines 2px (?) wide, then shifted to vertical "jail bars" of black over a black screen with above-described random pixels and mouse pointer. No apparent response to input from mouse (clicking randomly). Keyboard and touchpad unrecognized.

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  • TechEd 2010 Important Events

    If youll be attending TechEd in New Orleans in a couple of weeks, make sure the following are all on your calendar:   Party with Palermo TechEd 2010 Edition Sunday 6 June 2010 7:30-930pm Central Time RSVP and see who else is coming here.  The party takes place from 730pm to 930pm Central (Local) Time,  and includes a full meal, free swag, and prizes.  The event is being held at Jimmy Buffetts Margaritaville located at 1104 Decatur Street.   Developer Practices Session: DPR304 FAIL: Anti-Patterns and Worst Practices Monday 7 June 2010 4:30pm-545pm Central Time Room 276 Come to my session and hear about what NOT to do on your software project.  Hear my own and others war stories and lessons learned.  Youll laugh, youll cry, youll realize youre a much better developer than a lot of folks out there.  Heres the official description: Everybody likes to talk about best practices, tips, and tricks, but often it is by analyzing failures that we learn from our own and others' mistakes. In this session, Steve describes various anti-patterns and worst practices in software development that he has encountered in his own experience or learned about from other experts in the field, along with advice on recognizing and avoiding them. View DPR304 in TechEd Session Catalog >> Exhibition Hall Reception Monday 7 June 2010 545pm-9pm Immediately following my session, come meet the shows exhibitors, win prizes, and enjoy plenty of food and drink.  Always a good time.   Party: Geekfest Tuesday 8 June 8pm-11pm Central Time, Pat OBriens Lets face it, going to a technical conference is good for your career but its not a whole lot of fun. You need an outlet. You need to have fun. Cheap beer and lousy pizza (with a New Orleans twist) We are bringing back GeekFest! Join us at Pat OBriens for a night of gumbo, beer and hurricanes. There are limited invitations available, so what are you waiting for? If you are attending the TechEd 2010 conference and you are a developer, you are invited. To register pick up your "duck" ticket (and wristband) in the TechEd Technical Learning Center (TLC) at the Developer Tools & Languages (DEV) information desk. You must have wristband to get in. Tuesday, June 8th from 8pm 11pm Pat OBriens New Orleans 624 Bourbon Street New Orleans, LA 70130 Closing Party at Mardi Gras World Thursday 10 June 730pm-10pm Central Time Join us for the Closing Party and enjoy great food, beverages, and the excitement of New Orleans at Mardi Gras World. The colors, the lights, the music, the joie de vivreits all here.  Learn more >> Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Proving What You are Worth

    - by Ted Henson
    Here is a challenge for everyone. Just about everyone has been asked to provide or calculate the Return on Investment (ROI), so I will assume everyone has a method they use. The problem with stopping once you have an ROI is that those in the C-Suite probably do not care about the ROI as much as Return on Equity (ROE). Shareholders are mostly concerned with their return on the money the invested. Warren Buffett looks at ROE when deciding whether to make a deal or not. This article will outline how you can add more meaning to your ROI and show how you can potentially enhance the ROE of the company.   First I want to start with a base definition I am using for ROI and ROE. Return on investment (ROI) and return on equity (ROE) are ways to measure management effectiveness, parts of a system of measures that also includes profit margins for profitability, price-to-earnings ratio for valuation, and various debt-to-equity ratios for financial strength. Without a set of evaluation metrics, a company's financial performance cannot be fully examined by investors. ROI and ROE calculate the rate of return on a specific investment and the equity capital respectively, assessing how efficient financial resources have been used. Typically, the best way to improve financial efficiency is to reduce production cost, so that will be the focus. Now that the challenge has been made and items have been defined, let’s go deeper. Most research about implementation stops short at system start-up and seldom addresses post-implementation issues. However, we know implementation is a continuous improvement effort, and continued efforts after system start-up will influence the ultimate success of a system.   Most UPK ROI’s I have seen only include the cost savings in developing the training material. Some will also include savings based on reduced Help Desk calls. Using just those values you get a good ROI. To get an ROE you need to go a little deeper. Typically, the best way to improve financial efficiency is to reduce production cost, which is the purpose of implementing/upgrading an enterprise application. Let’s assume the new system is up and running and all users have been properly trained and are comfortable using the system. You provide senior management with your ROI that justifies the original cost. What you want to do now is develop a good base value to a measure the current efficiency. Using usage tracking you can look for various patterns. For example, you may find that users that are accessing UPK assistance are processing a procedure, such as entering an order, 5 minutes faster than those that don’t.  You do some research and discover each minute saved in processing a claim saves the company one dollar. That translates to the company saving five dollars on every transaction. Assuming 100,000 transactions are performed a year, and all users improve their performance, the company will be saving $500,000 a year. That $500,000 can be re-invested, used to reduce debt or paid to the shareholders.   With continued refinement during the life cycle, you should be able to find ways to reduce cost. These are the type of numbers and productivity gains that senior management and shareholders want to see. Being able to quantify savings and increase productivity may also help when seeking a raise or promotion.

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  • TechEd 2010 Important Events

    If youll be attending TechEd in New Orleans in a couple of weeks, make sure the following are all on your calendar:   Party with Palermo TechEd 2010 Edition Sunday 6 June 2010 7:30-930pm Central Time RSVP and see who else is coming here.  The party takes place from 730pm to 930pm Central (Local) Time,  and includes a full meal, free swag, and prizes.  The event is being held at Jimmy Buffetts Margaritaville located at 1104 Decatur Street.   Developer Practices Session: DPR304 FAIL: Anti-Patterns and Worst Practices Monday 7 June 2010 4:30pm-545pm Central Time Room 276 Come to my session and hear about what NOT to do on your software project.  Hear my own and others war stories and lessons learned.  Youll laugh, youll cry, youll realize youre a much better developer than a lot of folks out there.  Heres the official description: Everybody likes to talk about best practices, tips, and tricks, but often it is by analyzing failures that we learn from our own and others' mistakes. In this session, Steve describes various anti-patterns and worst practices in software development that he has encountered in his own experience or learned about from other experts in the field, along with advice on recognizing and avoiding them. View DPR304 in TechEd Session Catalog >> Exhibition Hall Reception Monday 7 June 2010 545pm-9pm Immediately following my session, come meet the shows exhibitors, win prizes, and enjoy plenty of food and drink.  Always a good time.   Party: Geekfest Tuesday 8 June 8pm-11pm Central Time, Pat OBriens Lets face it, going to a technical conference is good for your career but its not a whole lot of fun. You need an outlet. You need to have fun. Cheap beer and lousy pizza (with a New Orleans twist) We are bringing back GeekFest! Join us at Pat OBriens for a night of gumbo, beer and hurricanes. There are limited invitations available, so what are you waiting for? If you are attending the TechEd 2010 conference and you are a developer, you are invited. To register pick up your "duck" ticket (and wristband) in the TechEd Technical Learning Center (TLC) at the Developer Tools & Languages (DEV) information desk. You must have wristband to get in. Tuesday, June 8th from 8pm 11pm Pat OBriens New Orleans 624 Bourbon Street New Orleans, LA 70130 Closing Party at Mardi Gras World Thursday 10 June 730pm-10pm Central Time Join us for the Closing Party and enjoy great food, beverages, and the excitement of New Orleans at Mardi Gras World. The colors, the lights, the music, the joie de vivreits all here.  Learn more >> Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Cloud Fact for Business Managers #3: Where You Data Is, and Who Has Access to It Might Surprise You

    - by yaldahhakim
    Written by: David Krauss While data security and operational risk conversations usually happen around the desk of a CCO/CSO (chief compliance and/or security officer), or perhaps the CFO, since business managers are now selecting cloud providers, they need to be able to at least ask some high-level questions on the topic of risk and compliance.  While the report found that 76% of adopters were motivated to adopt cloud apps because of quick access to software, most of these managers found that after they made a purchase decision their access to exciting new capabilities in the cloud could be hindered due to performance and scalability constraints put forth  by their cloud provider.  If you are going to let your business consume their mission critical business applications as a service, then it’s important to understand who is providing those cloud services and what kind of performance you are going to get.  Different types of departments, companies and industries will all have unique requirements so it’s key to take this also into consideration.   Nothing puts a CEO in a bad mood like a public data breach or finding out the company lost money when customers couldn’t buy a product or service because your cloud service provider had a problem.  With 42% of business managers having seen a data security breach in their department associated directly with the use of cloud applications, this is happening more than you think.   We’ve talked about the importance of being able to avoid information silos through a unified cloud approach and platform.  This is also important when keeping your data safe and secure, and a key conversation to have with your cloud provider.  Your customers want to know that their information is protected when they do business with you, just like you want your own company information protected.   This is really hard to do when each line of business is running different cloud application services managed by different cloud providers, all with different processes and controls.   It only adds to the complexity, and the more complex, the more risky and the chance that something will go wrong. What about compliance? Depending on the cloud provider, it can be difficult at best to understand who has access to your data, and were your data is actually stored.  Add to this multiple cloud providers spanning multiple departments and it becomes very problematic when trying to comply with certain industry and country data security regulations.  With 73% of business managers complaining that having cloud data handled externally by one or more cloud vendors makes it hard for their department to be compliant, this is a big time suck for executives and it puts the organization at risk. Is There A Complete, Integrated, Modern Cloud Out there for Business Executives?If you are a business manager looking to drive faster innovation for your business and want a cloud application that your CIO would approve of, I would encourage you take a look at Oracle Cloud.  It’s everything you want from a SaaS based application, but without compromising on functionality and other modern capabilities like embedded business intelligence, social relationship management (for your entire business), and advanced mobile.  And because Oracle Cloud is built and managed by Oracle, you can be confident that your cloud application services are enterprise-grade.  Over 25 Million users and 10 thousands companies around the globe rely on Oracle Cloud application services everyday – maybe your business should too.  For more information, visit cloud.oracle.com. Additional Resources •    Try it: cloud.oracle.com•    Learn more: http://www.oracle.com/us/corporate/features/complete-cloud/index.html•    Research Report: Cloud for Business Managers: The Good, the Bad, and the Ugly

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  • Fatal error 9001 on shared SQL Server 2008

    - by user643192
    I've asked this same question on StackOverflow, but I might actually have a better chance for an answer here so am posting here as well. I know this question has been asked here before, but none of the suggestions have worked for me. I have an ASP.NET MVC (v. 3) website on a shared server. The website was working fine for a few weeks now, until I started getting a Fatal Error 9001 error straight after login. Because this is a shared server, there are only very limited things I can do with the database (and I don't know that much about databases anyway). The help desk insist that there is nothing wrong with their server. I got various suggestions from them: Upgrading to the business plan because I am out of space (first suggestion) Even though the .mdb file is small, the .ldb can grow very quickly. The .ldb file is probably taking up all the space. I have 100MB available, the database size is 16.5MB. Can the .ldb file take up the remaining space? On querying this with the helpdesk, they admitted that my entire db is only 25MB. There is something wrong with my SQL queries and I should check the website. I'm using EF with linq to SQL. Everything was working fine until now... Can there be something that goes wrong in the queries that causes this sort of error? There is nothing wrong to be seen in the db logs, so this error cannot possibly have happened. I should log it next time it happens and contact again. I found some posts suggesting that restoring a DB backup can get rid of the issue. I do not have a recent backup, and can't take a new one because of a fatal error 9001 occurring. Since this is a shared server I have about 0 authority to execute anything against the DB (think CHECKDB, truncating the log, etc.). So I am at my wits end pretty much. What else can I do/try to get my website moving again?

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  • Certain clients (IP range) can not ping server

    - by Logman
    I just virtualized a Windows 2003 Server SP2 x32. The server contained our help desk server (Spiceworks) and our anti virus management server (ESET RAC). The host computer actually contained the virtualized server originally; I created the vhd and then I wiped this system clean and installed Windows 2008 R2 x64 Datacenter and added the virtualized 2003 onto the Hyper-V 2008 R2 Server. I got the server running fine except for... certain ip ranges. Local clients can get updates from the AV server from my 192.168.180.xxx & 192.168.181.xxx BUT NOT from any 192.168.182.xxx, 192.168.183.xxx, 192.168.184.xxx etc... I can not ping the server from any clients except for the 180. & 181. ranges. Now I created 2 other virtualized servers (win2008 & a win7 pro) and they exist on the same virtual host as the 2003 server. And at first I could not ping those until I went to the "\Network and Sharing Center\Advanced sharing settings" and Turned On File and Print Sharing. Then I could ping and access those virtualized guests. Win2003 server isn't quite the same. But I am sure I have it on. But now when I ping from a client on one of those ranges that would not work I get this: As you can see the ping leaves our network. We have 2 ad/dns servers (one 180. & the other in the 181. range). Is it DNS? Both AD/DNS servers are Windows 2003. And we plan on upgrading both to 2008 R2 within a month or two but I need to fix this issue pronto (esp the AV end). btw, I did rename that 2003 Server (Spiceworks/AV) hostname. And I tried a CNAME. But I do not think that is the problem. EDIT: OR because this server existed on this hardware/computer before becoming virtualized?

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  • Network use of Gaming PC

    - by Matthew Patrick Cashatt
    Background After YEARS of waiting, I built the custom gaming PC of my dreams: Intel i7 - 975 Extreme Edition 3.3ghz (overclocked to 4.0) ATI Radeon 5970 2gb Corsair 256 gb SSD Drive 2 TB Sata II 3.0 7200rpm data drive 12 GB Kingston Hyper-X (1600mhz) DDR3 Windows 7 Ultra 64 bit And so on. . . Problem I hooked this beast up to our home theater and settled in for a great gaming season only to realize a couple of drawbacks: It's hard to accurately wax bad guys using a keyboard in your lap whilst reclined on your couch (and using a wireless keyboard). It's hard to read the text on the screen (i.e. menus, etc). I find that a 1:1 ratio (screen diagonal inch to inch away from screen) is optimum, but using the home theater, it's more like 1:3 which has me squinting unless I sit on the coffee table. The wife always seems to want the TV the same time I do and, unfortunately "Real Housewives of Beverly Hills" and Battlefield BC don't mix. I am losing the battle in the home theater room, but the PC has to stay there (long story). So, this leaves me with the option of playing in my home office which is about 30 feet away from the home theater. I am a software developer so I have a pretty decent set up in my office--multiple 1080p monitors, HP Envy 17 which can run games like Crysis in 720p with out stammering too much. Also, I can game very comfortably at my desk in the office. Still, even though the set up in my office can run games well enough, I don't want to regress to that when I have worked YEARS for an awesome gaming PC that can run everything on ultra high settings. My Question What are my options for running my games on the beastly desktop in the Home Theater, but physically playing in my office about 30 feet away? A really long HDMI cable? LAN/RDC? Details that May Help We have an open crawlspace so running cable from HT room to office is no problem. I already have networked the house with a LAN Any help is GREATLY appreciated. Thanks, Matt

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  • Plesk Postfix Mail Server 9.5.4 very heavy load, 1000s of processes

    - by Eugene van der Merwe
    Our Plesk Linux Ubuntu 64-bit mail server has extremely high load and we don't know how to isolate it. The load was okay will two weeks ago but in the last two weeks it's seriously deteriorated. The mail server has been running for years and we have had sporadic performance issues. Normally we reduce the load by turning off all SPAM checks until the problem is sorted (which sometimes resolves itself). Currently we have turned of real time block lists, SPF checking and we have attempted to turn off SpamAssassin. No matter what we do the SpamAssassin check box stays ticked in the GUI. Out of desperation we have done /etc/init.d/psa-spamassassin stop. For years we haven't been able to do SpamAssassin because it kills the server. We would like to use it but performance is more important for now. We cannot turn off Greylisting. The moment we turn off Greylisting our help desk is inandated with calls. Out of desperation we investigated truncating the Greylisting database which is now 2.5 GB big but we abandoned this after noticing turning of Greylisting doesn't improve the performance at all. We have no anti-virus. It's just more load and Dr. Web never really worked that well for us. But we'll try that if it will make a difference. We have implemented Postfix Anvil. This seems to have made the situation worse so we disabled it. We’re not sure if this is the case. Our current mail server is configured to forward all SMTP to a relay server. We did so to reduce the load. This helped a lot because outgoing queues are generally empty. We are running in an Expand configuration. The mail server has about 12 000 accounts of which maybe half are active. We have read through this document: http://www.postfix.org/STRESS_README.html but there are too many settings and we don’t know which ones to choose. Please assist urgently. We need advice on how to fix this problem before all our clients abandon is. The only clue we have is that there are 100s of these processes: 30 13205 1 0 13:18 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue 30 13207 1 0 11:38 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue 30 13208 1 0 13:18 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10026 before-remote 30 13209 1 0 11:38 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10026 before-remote 30 13213 1 0 13:18 ? 00:00:00 /usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue

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  • Cannot access boot menu with compaq 8510p

    - by pinouchon
    I have a problem with my HP compaq 8510p laptop: when I start it, the fan starts and the power light is on, but the screen displays nothing. When I insert a bootable hard drive, it activates the hard drive light (meaning that the CD is recognized) but it stops after a few seconds. Same thing with any hard drive: the drive is recognized but does not boot. What I've tried so far: Changing the hard drive or booting with no hard drive (same problem) Plugging anoher display via VGA : no display on the other screen Inserting a windows-7 CD (same problem) Booting only on battery, with battery and power cable, only with power cable (same problem) So it looks like something is preventing the laptop from booting and displaying the boot menu. Do you have experienced something similar with a laptop ? What could be wrong ? The laptop is out of warranty. The system used to be windows-7 x64. Edit: I went to the help desk of my university. A guy took a look (he also tried to plug an external screen) and said that the computer is dead: on the HP laptops eventually the GPU card dies and so does the motherboard because they are linked. He saw this many times, and even if I can fix the problem, the laptop would crash again after a while. Do you have similar experience with HP laptops ? (mine is 4 years old) Edit 2: Believe it or not, my laptop is magically working again. I have no clue about what is going on. Now it is like starting and old car: when you turn it on you secretly hope it will actually start... With that said, I expect my laptop to break again in the near future (its an HP after all) and I will accept an answer or add my own accordingly. Edit 3: As expected, the laptop is down again. This time, sometimes when I power it up, it shuts down automatically after 3 seconds, sometimes not at all. In addition, when it does not shut down on its own, the power button does not work : the only way to shut it down is by unplugging the battery. As before, the screen is black, and only the power and battery lights are on. (the other ones: hard drive and wifi are off). I have tried to plug in another power plug, removing the battery and removing the hard drive without success. I might buy another laptop. I've brought the laptop to a repair shop. The problem is indeed that the graphic card is down. It will be replaced by a new one.

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  • Migrating Split Access Database from one domain to another (not working, details in Q)

    - by Expo_Rob
    Some background: I'm a programmer, not a network administrator, who has been asked to migrate some accounting software (Integrated Office Accounting version 3.2) from an existing domain (OLD_NETWORK) to a new domain (NEW_NETWORK). No-body at the office knows how it works under the hood. It is a split Access 2000 database with the back-end shared and on a file server (which is also the DC) using mapped drives. The DC is NT Server 4 SP 6. The new server is server 2003. The two networks are running independently (ie: two computers on each desk). I have been able to get new computers set up on NEW_NETWORK and working with the IOA software just perfectly but for one problem: The company here uses other entirely separate databases which access the tables IOA maintains (specifically the 'customers' table) via links. To switch between these systems, you press F11 then File-Open the appropriate database and away you go (this is necessary to maintain the permissions that the IOA system uses to protect the customers table). The entire database is Access 2000, the links go to other Access databases, SQL-Server is not involved in any way, nor is a migration to SQL server likely. If I can't migrate anything over, everything will stay as it is, and the NEW_NETWORK computers will not be used. The problem: When I try and update these seperate databases (I shall call one "BANK_ACCOUNT", but the name does not matter), it says "this recordset cannot be updated". It also will sometimes not pull information out of the 'customers' table (ie: date_entered) when looking at a report of everyone who opened a bank account on a certain day (ie: today). I have tried: Giving 'everyone' full control via. shared directory permissions Giving 'everyone' full control on a file system level Checking the permissions within Access (everyone has full read/write on all tables) Copying the entire server contents from one file server to another (ie: xcopy everything) Copying the entire local client files from one computer to another, putting them in the exact same position in the file system, with the same permissons (or full control to 'everyone'). Running as an Administrator Taking one of the NEW_NETWORK computers, having it join OLD_NETWORK and run the software (direct copy from a working system with identical drive mappings), this did not work Weeping openly My Question: Is there anything else I can try? (sorry for this being so long)

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