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• Hosted CRM Solutions from a Manager?s Perspective

  CRM, Customer Relationship Management is a method or process that is used to know the customer?s behavior and their needs and it helps in developing a stronger relation with them. This is only a defi... [Author: James Wong - Computers and Internet - April 29, 2010]

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• Web CRM Software for Sales People

  Customer Relationship Management software or CRM is an application specifically designed to help a company in managing complete data related to its customers, from advertising to initial lead, sale a... [Author: James Wong - Computers and Internet - April 29, 2010]

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• Hands-on Entity Framework

  People keep saying that Entity Framework is simple to learn. Simple? Well, finally, we're going to be forced to agree, thanks to James Johnson's new series on learning EF the hands-on way.

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• Supercharging the Performance of Your Front-Office Applications @ OOW'12

  - by Sanjeev Sharma

  You can increase customer satisfaction, brand equity, and ultimately top-line revenue by deploying  Oracle ATG Web Commerce, Oracle WebCenter Sites, Oracle Endeca applications, Oracle’s  Siebel applications, and other front-office applications on Oracle Exalogic, Oracle’s combination  of hardware and software for applications and middleware. Join me (Sanjeev Sharma) and my colleague, Kelly Goetsch, at the following conference session at Oracle Open World to find out how Customer Experience can be transformed with Oracle Exalogic: Session:  CON9421 - Supercharging the Performance of Your Front-Office Applications with Oracle ExalogicDate: Wednesday, 3 Oct, 2012Time: 10:15 am - 11:15 am (PST)Venue: Moscone South (309)

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• Panama in on the road to MS hell

  <b>Maratux:</b> "If South Korea is an example of what Panama is attempting to do by following the Microsoft guide on how a country can jump into technological advancement, then things sound like it's going to be a bumpy road to get there."

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• One Week To Go: OTN Architect Day: Cloud Computing

  - by Bob Rhubart

  One week remains until OTN Architect Day: Cloud Computing kicks of at the spectacular Oracle HQ campus in Redwood Shores, CA. The event is free, and there is still time to register. When: Tuesday July 9, 2013 8:30am - 12:30pm Where: Oracle Conference Center350 Oracle Pkwy Redwood City, CA 94065 Register now. It's free! Here's the latest update to the event agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Markus Michalewicz Senior Principal Product Manager Oracle Real Application Clusters (RAC) New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Markus Michalewicz respond to audience questions. Registration is free, but seating is limited, so register now.

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• One Week To Go: OTN Architect Day: Cloud Computing

  - by Bob Rhubart

  One week remains until OTN Architect Day: Cloud Computing kicks of at the spectacular Oracle HQ campus in Redwood Shores, CA. The event is free, and there is still time to register. When: Tuesday July 9, 2013 8:30am - 12:30pm Where: Oracle Conference Center350 Oracle Pkwy Redwood City, CA 94065 Register now. It's free! Here's the latest update to the event agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Markus Michalewicz Senior Principal Product Manager Oracle Real Application Clusters (RAC) New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Markus Michalewicz respond to audience questions. Registration is free, but seating is limited, so register now.

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• Recent uploaded slides for the Upgrade Talks last week

  - by Mike Dietrich

  Welcome 2011 :-) And here you'll find the newest talks Carol, Roy and Brian delivered last week in several cities (please find the also in the DOWNLOAD SLIDES section on the right side of this blog): Upgrade Methods and Upgrade Planning: Click here to Download and use the keyword: roy2011 +500 Slides Upgrade Workshop Presentation: Click here to Download and use the keyword (Schlüsselwort): upgrade112 Hope you had a nice weekend and wonderful weather, too, as we had yesterday south of Munich. Click pic for a higher resolution: Starnberg Lake - View towards the Alps

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• Blogging from the PASS Summit : Nov. 8th keynote

  - by AaronBertrand

  Douglas McDowell talks about day 1, the video montage featuring folks here from all over the world, and the fiscal year. The important point I took from this is that PASS is a non-profit committed to investing its revenue back into the community. They are hiring another full-time community evangelist, adding IT resources for online resources like the SQL Saturday site, and further expanding global efforts. He introduces the new board members: Wendy Pastrick, James Rowland-Jones, and Sri Sridharan....(read more)

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• Business Insight, IT Execution: 9 Project Management Tips

  - by Sylvie MacKenzie, PMP

  Excerpt from Profit Magazine - by David Rosenbaum When Marcos Baccetto was first asked to be the business-side project lead on Eaton Corporation’s Vehicle Group South America (VGSA) Oracle project, the operations services manager responsible for running manufacturing was, he confesses, “a little afraid” because of his lack of IT experience. Today, Baccetto calls the project “a fantastic experience,” and he is a true believer in the benefits of a close relationship between IT implementers and their line-of-business peers. Through his partnership with Jesiele Lima, then VGSA IT manager, Baccetto and Eaton’s South American operations team came to understand several important principles of business and IT. Here he shares nine tips managers should consider when working on an enterprise technology project. 1. Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation. 2. Share responsibility. Business owners should sign off on tests and data conversion. 3. Clean your data. Dedicating a team to improve core data quality prior to project launch can be a significant time-saver. 4. Select resources properly. Have functional people who can translate business needs to IT and can influence organizational change. 5. Manage scope. Follow project management methodologies and disciplines. 6. Adopt common processes, global solutions. Avoid customized, local solutions. The big-picture business goals can get lost in the details. 7. Implement processes prior to the go-live date. Change management can be key. Keep the workforce informed and train users in advance. 8. Define metrics milestones. Assume there will be a crisis during deployment. Having baseline metrics to compare against will help implementers keep their cool—and the project moving forward. 9. The sponsor’s commitment is critical. It is needed to support the truly difficult decisions.

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• Need a host which supports OSQA

  - by Josip Gòdly Zirdum

  Hi i'm looking to install OSQA and see how it goes I have a great niche which I think may work real well, but till I get a large enough audience I'd like to use shared hosting then move up to a dedicated or vps hosting... Almost all hosts i've looked at don't support something OSQA needs I need relatively cheap shared hosting with cpanel. Any recommendations? It needs to support: Django Python markdown html5lib Python OpenId South

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• Virtual Grocery Store

  - by David Dorf

  Because South Korean's are so busy, Tesco decided that its Homeplus grocery chain should offer a virtual alternative in subways.  As you can see in the video below, shoppers passing through a subway station can see a virtual representation of the store and scan items with their mobile phones.  This builds a shopping list which is delivered to their homes later that day. This is a very cool example of leveraging technology to offer a shopping experience that's different from bricks and clicks.

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• SQL Saturday #155 - Lima

  SQL Saturday is exploding in South America, and Lima hosts it's event on Sept 22, 2012. Come join fellow data professionals and learn about SQL Server. Free SQL Server Backup and Restore eBook - get yoursGrab your copy for the complete guide to setting up a reliable, tested backup and restore strategy. Then try SQL Backup Pro to work through the examples. Download free resources.

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• Dependency-based &amp; Event-based init daemons and launchd

  <b>Scott James Remnant:</b> "With the recent announcement of systemd, I've noticed some increased confusion around Upstart and what it means to be an event-based init daemon. Now seems as good a time as any to try and clear that up by describing what I mean by that."

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• Algorithm to map an area [on hold]

  - by user37843

  I want to create a crawler that starts in a room and from that room to move North,East,West and South until there aren't any new rooms to visit. I don't want to have duplicates and the output format per line to be something like this: current room, neighbour 1, neighbour 2 ... and in the end to apply BFS algorithm to find the shortest path between 2 rooms. Can anyone offer me some suggestion what to use? Thanks

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• Manic Monday - More OpenWorld Solaris Sessions: Developers, Cloud, Customer Insights, Hardware Optimization

  - by Larry Wake

  We're overflowing with Monday sessions; literally more than one person can take in. Learn more about what's new in Oracle Solaris Studio, hear about the latest x86 and SPARC hardware optimizations, get some insights on cloud deployment strategies, and find out from your peers what they're doing with Oracle Solaris. If you're an OpenWorld attendee, go to to Schedule Builder to guarantee your space in any session or lab. See yesterday's blog post and the "Focus on Oracle Solaris" guide for even more sessions. Monday, October 1st: 10:45 AM - Maximizing Your SPARC T4 Oracle Solaris Application Performance(CON6382,  Marriott Marquis - Golden Gate C3) Hear how customers and commercial software partners have reached peak performance on SPARC T4 servers and engineered systems with Oracle Solaris Studio and its latest tools for analyzing, reporting, and improving runtime performance: Autoparallelizing, high-performance compilers Performance Analyzer (used to find performance hotspots) Thread Analyzer (to expose data races and deadlocks) Code Analyzer (used to discover latent memory corruption issues) 10:45 Cloud Formation: Implementing IaaS in Practice with Oracle Solaris(CON8787, Moscone South 302) Decisions, decisions--at the same time, we've got a session that covers why Oracle Solaris is the ideal OS for public or private clouds, IaaS or PaaS, with built-in features for elastic infrastructure, unrivaled security, superfast installation and deployment, nonstop availability, and crystal-clear observability. This session will include a customer study on how Oracle Solaris is used in the cloud today to implement the Oracle stack. 12:15 PM - Customer Insight: Oracle Solaris on Oracle Exadata, Oracle Exalogic, and SPARC SuperCluster(CON8760, Moscone South 270) Hear from customers what benefits they have realized from using the Oracle stack on Oracle Exadata and Oracle’s SPARC SuperCluster and from using Oracle Solaris on those engineered systems, taking advantage of built-in lightweight OS virtualization (Zones), enterprise reliability and scale, and other key features. 1:45 PM - Case Study: Mobile Tornado Uses Oracle Technology for Better RAS and TCO?(CON4281, Moscone West 2005) Mobile Tornado develops and markets instant communication platforms, replacing traditional radio networks with cellular networks. Its critical concern is uptime. Find out how they've used Oracle Solaris, Netra SPARC T4, and Oracle Solaris Cluster, including Oracle Solaris ZFS and Zones, for their Oracle Database deployments to improve reliability and drive down cost. 3:15 PM - Technical Panel: Developing High Performance Applications on Oracle Solaris(CON7196, Marriott Marquis - Golden Gate C2) Engineers from the Oracle Solaris, Oracle Database, and Oracle Tuxedo development teams, and Oracle ISV Engineering discuss how they develop high-performance enterprise applications that take advantage of Oracle's SPARC and x86 servers, with Oracle Solaris Studio and new Oracle Solaris 11 features. Topics will include developer tools, parallel frameworks, best practices, and methodologies, as well as insights and case studies on parallelizing and optimizing application performance on Oracle Solaris. Bring your best questions! 3:15 PM -  x86 Power Management with Oracle Solaris: Current State, Opportunities, and Future(CON6271, Moscone West 2012) Another option for this time slot: learn about how Intel Xeon and Oracle Solaris work together to reduce server power consumption. This presentation addresses some of the recent power management improvements in Oracle Solaris, opportunities to further improve energy efficiency, and some future directions for Oracle Solaris power management.

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• Google I/O 2012 - How to Build Apps that Love Each Other with Web Intents

  Google I/O 2012 - How to Build Apps that Love Each Other with Web Intents Paul Kinlan, James Hawkins Web Intents allows you to build applications that integrate with one another with an ease that has never been seen on the web before. In this session we will show you how to connect applications using Web Intents and how to best integrate with the many actions available in Web Intents such as editing, saving and sharing. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 1394 15 ratings Time: 57:48 More in Science & Technology

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• Will Ubuntu 11.04 work on my old pc?

  - by M4tic

  It has an old SiS based graphics chip with 64mb memory, there were never 3D drivers for them. Ubuntu 10.10 doesn't even boot on it and my laptop, a Lenovo N200 with intel 9something graphics 128mb so I'm really worried. Broadband prices don;t come cheap in South Africa so the download has to be worth it. I can wait for the shipment but I've since orderd 10.10 and it hasn't come, so I don't know if I'm barred from using that service since I've been sent a disc every release.

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• Oracle Social Analytics with the Big Data Appliance

  - by thegreeneman

  Found an awesome demo put together by one of the Oracle NoSQL Database partners, eDBA, on using the Big Data Appliance to do social analytics. In this video, James Anthony is showing off the BDA, Hadoop, the Oracle Big Data Connectors and how they can be used and integrated with the Oracle Database to do an end-to-end sentiment analysis leveraging twitter data.   A really great demo worth the view. 

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• JavaOne Community Keynote Videos

  - by Tori Wieldt

  If you weren't able to attend JavaOne 2012 in San Francisco, one of the high points was the Community Keynote on the last day. It was by the community and for the community. It included a visit from James Goling, demos, and community members describing what they've been up to. You can watch highlights: or watch the full keynote: The continued innovation of Java requires the full engagement, participation, and collaboration of the Java community. Well done!

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• How can I achieve a 3D-like effect with spritebatch's rotation and scale parameters

  - by Alic44

  I'm working on a 2d game with a top-down perspective similar to Secret of Mana and the 2D Final Fantasy games, with one big difference being that it's an action rpg using a 3-dimensional physics engine. I'm trying to draw an aimer graphic (basically an arrow) at my characters' feet when they're aiming a ranged weapon. At first I just converted the character's aim vector to radians and passed that into spritebatch, but there was a problem. The position of every object in my world is scaled for perspective when it's drawn to the screen. So if the physics engine coordinates are (1, 0, 1), the screen coords are actually (1, .707) -- the Y and Z axis are scaled by a perspective factor of .707 and then added together to get the screen coordinates. This meant that the direction the aimer graphic pointed (thanks to its rotation value passed into spritebatch) didn't match up with the direction the projectile actually traveled over time. Things looked fine when the characters fired left, right, up, or down, but if you fired on a diagonal the perspective of the physics engine didn't match with the simplistic way I was converting the character's aim direction to a screen rotation. Ok, fast forward to now: I've got the aimer's rotation matched up with the path the projectile will actually take, which I'm doing by decomposing a transform matrix which I build from two rotation matrices (one to represent the aimer's rotation, and one to represent the camera's 45 degree rotation on the x axis). My question is, is there a way to get not just rotation from a series of matrix transformations, but to also get a Vector2 scale which would give the aimer the appearance of being a 3d object, being warped by perspective? Orthographic perspective is what I'm going for, I think. So, the aimer arrow would get longer when facing sideways, and shorter when facing north and south because of the perspective. At the same time, it would get wider when facing north and south, and less wide when facing right or left. I'd like to avoid actually drawing the aimer texture in 3d because I'm still using spritebatch's layerdepth parameter at this point in my project, and I don't want to have to figure out how to draw a 3d object within the depth sorting system I already have. I can provide code and more details if this is too vague as a question... This is my first post on stack exchange. Thanks a lot for reading! Note: (I think) I realize it can't be a technically correct 3D perspective, because the spritebatch's vector2 scaling argument doesn't allow for an object to be skewed the way it actually should be. What I'm really interested in is, is there a good way to fake the effect, or should I just drop it and not scale at all? Edit to clarify without the help of a picture (apparently I can't post them yet): I want the aimer arrow to look like it has been painted on the ground at the character's feet, so it should appear to be drawn on the ground plane (in my case the XZ plane) which should be tilted at a 45 degree angle (around the X axis) from the viewing perspective. Alex

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• Hosted PBX Service Can Help a Small Business Provide 24/7 Phone Support for Its Customers

  As the business world places more and more emphasis on customer service, small businesses are under ever increasing pressure to be available to their customers 24 hours a day and 7 days a week. Most ... [Author: James Waldrop - Computers and Internet - May 20, 2010]

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• Hosted PBX ? Top 7 Marketing Advantages Compared to a Traditional Telephone System

  Hosted VoIP or Hosted PBX services provide many significant advantages over the purchase or use of a traditional telephone system because they furnish advanced telephone system features as a service ... [Author: James Waldrop - Computers and Internet - May 20, 2010]

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• Oracle OpenWorld / JavaOne Where I'll Be

  - by Shay Shmeltzer

  It's that time of the year again when San Francisco get flooded with Oracle and Java geeks for the annual OpenWorld and JavaOne conferences. Here are some of the places where you'll be able to find me: Sunday has a bunch of great ADF content in the ADF Enterprise Methodology Group track - I'm not sure if I'll make it there but I'm sure those who will will get some serious knowledge transfer. I'm starting Monday at the Keynote for Developers (10:45 in Salon 8 at the Marriott) - that's a great place for ADF developers to start the official week with an overview of what's new and upcoming in the world of development with ADF. While I'm not presenting this session - Chris Tonas who leads the development tools org will -  a demo that I built will be shown. So I'll be sitting in the audience crossing my fingers praying for the demo gods (and the wifi connection to work). My presentation part of the week starts on Monday at 12:15 at Moscone South room 306 where I'll be presenting "CON3004 - Understanding Oracle ADF and Its Role in Oracle Fusion"  . A basic introduction to ADF, it's architecture, development experience and how it integrates and works with the rest of the Fusion Middleware components.  After the session between 2-4 I'll be at the JDeveloper demo booth in Moscone South to answer any questions people might have. Then at 6:15 together with Grant we'll host BOF4492 - How to Get Started with Oracle ADF where we'll try and explain some of the learning paths and resources that are available for people who want to start learning ADF. This is a birds-of-a-feather so we'll also love to hear ideas from the audience about what paths they took and what things work or need improvment. Tuesday is relatively a quite day for me with a shift at the Oracle ADF Essentials pod at JavaOne from 1:30-3:30. There are several very good ADF architecture and best practices sessions on that day - so I'll try and hit those. Wednesday starts with another shift at the JDeveloper booth at JavaOne. Then at 4:30, instead of doing what all the ADF developers should do and heading over to the ADF meetup at the OTN Lounge, I'll be heading over to JavaOne for my CON3770 - Oracle JDeveloper and Oracle ADF: What’s New session. It's been a couple of years since the last time JDeveloper or ADF got any airtime at JavaOne - so it will be a great opportunity to show those in the Java community with open minds our approach to Java development. Now that ADF Essentials offers a free way to develop with ADF on GlassFish, I hope we'll be getting more people from the core Java camp interested in what we have to offer. Thursday is another relaxed day for me - who knows maybe I'll even be able to catch a session or two on that day. If you want to learn more about the ADF related sessions at OOW check out our full list here.

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• How To Choose Right Internet Fax Service?

  To choose the right Internet fax service, you will have to necessarily do some pre-study. You must review the different service provider companies, their reliability and track record, pricing etc. Yo... [Author: James Allen - Computers and Internet - April 12, 2010]

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