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  • SQL SERVER – An Efficiency Tool to Compare and Synchronize SQL Server Databases

    - by Pinal Dave
    There is no need to reinvent the wheel if it is already invented and if the wheel is already available at ease, there is no need to wait to grab it. Here is the similar situation. I came across a very interesting situation and I had to look for an efficient tool which can make my life easier and solve my business problem. Here is the scenario. One of the developers had deleted few rows from the very important mapping table of our development server (thankfully, it was not the production server). Though it was a development server, the entire development team had to stop working as the application started to crash on every page. Think about the lost of manpower and efficiency which we started to loose.  Pretty much every department had to stop working as our internal development application stopped working. Thankfully, we even take a backup of our development server and we had access to full backup of the entire database at 6 AM morning. We do not take as a frequent backup of development server as production server (naturally!). Even though we had a full backup, the solution was not to restore the database. Think about it, there were plenty of the other operations since the last good full backup and if we restore a full backup, we will pretty much overwrite on the top of the work done by developers since morning. Now, as restoring the full backup was not an option we decided to restore the same database on another server. Once we had restored our database to another server, the challenge was to compare the table from where the database was deleted. The mapping table from where the data were deleted contained over 5000 rows and it was humanly impossible to compare both the tables manually. Finally we decided to use efficiency tool dbForge Data Compare for SQL Server from DevArt. dbForge Data Compare for SQL Server is a powerful, fast and easy to use SQL compare tool, capable of using native SQL Server backups as metadata source. (FYI we Downloaded dbForge Data Compare) Once we discovered the product, we immediately downloaded the product and installed on our development server. After we installed the product, we were greeted with the following screen. We clicked on the New Data Comparision to start our new comparison project. It brought up following screen. Here is the best part of the product, we just had to enter our database connection username and password along with source and destination details and we are done. The entire process is very simple and self intuiting. The best part was that for the source, we can either select database or even backup. This was indeed fantastic feature. Think about this, if you have a very big database, it will take long time to restore on the server. Once it is restored, you will be able to work with it. However, when you are working with dbForge Data Compare it will accept database backup as your source or destination. Once I click on the execute it brought up following screen where it displayed an excellent summary of the data compare. It has dedicated tabs for the what is changing in what table as well had details of the changed data. The best part is that, once we had reviewed the change. We click on the Synchronize button in the menu bar and it brought up following screen. You can see that the screen has very simple straight forward but very powerful features. You can generate a script to synchronize from target to source or even from source to target. Additionally, the database is a very complicated world and there are extensive options to configure various database options on the next screen. We also have the option to either generate script or directly execute the script to target server. I like to play on the safe side and I generated the script for my synchronization and later on after review I deployed the scripts on the server. Well, my team and we were able to get going from our disaster in less than 10 minutes. There were few people in our team were indeed disappointed as they were thinking of going home early that day but in less than 10 minutes they had to get back to work. There are so many other features in  dbForge Data Compare for SQL Server, I am already planning to make this product company wide recommended product for Data Compare tool. Hats off to the team who have build this product. Here are few of the features salient features of the dbForge Data Compare for SQL Server Perform SQL Server database comparison to detect changes Compare SQL Server backups with live databases Analyze data differences between two databases Synchronize two databases that went out of sync Restore data of a particular table from the backup Generate data comparison reports in Excel and HTML formats Copy look-up data from development database to production Automate routine data synchronization tasks with command-line interface Go Ahead and Download the dbForge Data Compare for SQL Server right away. It is always a good idea to get familiar with the important tools before hand instead of learning it under pressure of disaster. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • OSB/OSR/OER in One Domain - QName violates loader constraints

    - by John Graves
    For demos, testing and prototyping, I wanted a single domain which contained three servers:OSB - Oracle Service BusOSR - Oracle Service RegistryOER - Oracle Enterprise Repository These three can work together to help with service governance in an enterprise.  When building out the domain, I found errors in the OSR server due to some conflicting classes from the OSB.  This wouldn't be an issue if each server was given a unique classpath setting with the node manager, but I was having the node manager use the standard startup scripts. The domain's bin/setDomainEnv.sh script has a large set of extra libraries added for OSB which look like this: if [ "${POST_CLASSPATH}" != "" ] ; then POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar${CLASSPATHSEP}${POST_CLASSPATH}" export POST_CLASSPATH else POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar" export POST_CLASSPATH fi if [ "${PRE_CLASSPATH}" != "" ] ; then PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar${CLASSPATHSEP}${PRE_CLASSPATH}" export PRE_CLASSPATH else PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar" export PRE_CLASSPATH fi POST_CLASSPATH="${POST_CLASSPATH}${CLASSPATHSEP}/oracle/fmwhome/Oracle_OSB1/soa/modules/oracle.soa.common.adapters_11.1.1/oracle.soa.common.adapters.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/version.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/alsb.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-ant.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-common.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-core.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-dameon.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/classes${CLASSPATHSEP}\ ${ALSB_HOME}/lib/external/log4j_1.2.8.jar${CLASSPATHSEP}\ ${DOMAIN_HOME}/config/osb" I didn't take the time to sort out exactly which jar was causing the problem, but I simply surrounded this block with a conditional statement: if [ "${SERVER_NAME}" == "osr_server1" ] ; then POST_CLASSPATH=""else if [ "${POST_CLASSPATH}" != "" ] ; then POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar${CLASSPATHSEP}${POST_CLASSPATH}" export POST_CLASSPATH else POST_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jrf_11.1.1/jrf.jar" export POST_CLASSPATH fi if [ "${PRE_CLASSPATH}" != "" ] ; then PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar${CLASSPATHSEP}${PRE_CLASSPATH}" export PRE_CLASSPATH else PRE_CLASSPATH="${COMMON_COMPONENTS_HOME}/modules/oracle.jdbc_11.1.1/ojdbc6dms.jar" export PRE_CLASSPATH fi POST_CLASSPATH="${POST_CLASSPATH}${CLASSPATHSEP}/oracle/fmwhome/Oracle_OSB1/soa/modules/oracle.soa.common.adapters_11.1.1/oracle.soa.common.adapters.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/version.jar\ ${CLASSPATHSEP}${ALSB_HOME}/lib/alsb.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-ant.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-common.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-core.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/lib/j2ssh-dameon.jar\ ${CLASSPATHSEP}${ALSB_HOME}/3rdparty/classes${CLASSPATHSEP}\ ${ALSB_HOME}/lib/external/log4j_1.2.8.jar${CLASSPATHSEP}\ ${DOMAIN_HOME}/config/osb" fi I could have also just done an if [ ${SERVER_NAME} = "osb_server1" ], but I would have also had to include the AdminServer because they are needed there too.  Since the oer_server1 didn't mind, I did the negative case as shown above. To help others find this post, I'm including the error that was reported in the OSR server before I made this change. ####<Mar 30, 2012 4:20:28 PM EST> <Error> <HTTP> <localhost.localdomain> <osr_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <11d1def534ea1be0:30e96542:13662023753:-8000-000000000000001c> <1333084828916> <BEA-101017> <[ServletContext@470316600[app:registry module:registry.war path:/registry spec-version:null]] Root cause of ServletException. java.lang.LinkageError: Class javax/xml/namespace/QName violates loader constraints at com.idoox.wsdl.extensions.PopulatedExtensionRegistry.<init>(PopulatedExtensionRegistry.java:84) at com.idoox.wsdl.factory.WSDLFactoryImpl.newDefinition(WSDLFactoryImpl.java:61) at com.idoox.wsdl.xml.WSDLReaderImpl.parseDefinitions(WSDLReaderImpl.java:419) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:309) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:272) at com.idoox.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:198) at com.idoox.wsdl.util.WSDLUtil.readWSDL(WSDLUtil.java:126) at com.systinet.wasp.admin.PackageRepositoryImpl.validateServicesNamespaceAndName(PackageRepositoryImpl.java:885) at com.systinet.wasp.admin.PackageRepositoryImpl.registerPackage(PackageRepositoryImpl.java:807) at com.systinet.wasp.admin.PackageRepositoryImpl.updateDir(PackageRepositoryImpl.java:611) at com.systinet.wasp.admin.PackageRepositoryImpl.updateDir(PackageRepositoryImpl.java:643) at com.systinet.wasp.admin.PackageRepositoryImpl.update(PackageRepositoryImpl.java:553) at com.systinet.wasp.admin.PackageRepositoryImpl.init(PackageRepositoryImpl.java:242) at com.idoox.wasp.ModuleRepository.loadModules(ModuleRepository.java:198) at com.systinet.wasp.WaspImpl.boot(WaspImpl.java:383) at org.systinet.wasp.Wasp.init(Wasp.java:151) at com.systinet.transport.servlet.server.Servlet.init(Unknown Source) at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64) at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58) at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48) at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:244) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3732) at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273) at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179) at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256) at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

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  • Spolskism or Twitterism: A Doctor writes...

    - by Phil Factor
    "I never realized I had a problem. I just 'twittered' because it was a social thing to do. All my mates were doing it. It made me feel good to have 'followers'; it bolstered my self-esteem. Of course, you don't think of the long-term effects on your work and on the way you think. There's no denying that it impairs your judgment…" Yes, this story is typical. Hundreds of people are waking up to the long term effects of twittering, and seeking help. Dave, who wishes to remain anonymous, told our reporter… "I started using Twitter at work. Just a few minutes now and then, throughout the day. A lot of my colleagues were doing it and I thought 'Well, that's cool; it must be part of what I should be doing at work'. Soon, I was avidly reading every twitter that came my way, and counting the minutes between my own twitters. I tried to kid myself that it was all about professional development and getting other people to help you with work-related problems, but in truth I had become addicted to the buzz of the social network. The worse thing was that it made me seem busy even when I was really just frittering my time away. Inevitably, I started to get behind with my real work." Experts have identified the syndrome and given it a name: 'Twitterism', sometimes referred to as 'Spolskism', after the person who first drew attention to the pernicious damage to well-being that the practice caused, and who had the courage to take the pledge of rejecting it. According to one expert… "The occasional Twitter does little harm to the participant, and can be an adaptive way of dealing with stress. Unfortunately, it rarely stops there. The addictive qualities of the practice have put a strain on the caring professions who are faced with a flood of people making that first bold step to seeking help". Dave is one of those now seeking help for his addiction… "I had lost touch with reality. Even though I twittered my work colleagues constantly, I found I actually spoke to them less and less. Even when out socializing, I would frequently disengage from the conversation, in order to twitter. I stopped blogging. I stopped responding to emails; the only way to reach me was through the world of Twitter. Unfortunately, my denial about the harm that twittering was doing to me, my friends, and my work-colleagues was so strong that I truly couldn't see that I had a problem." Like other addictions, the help and support of others who are 'taking the cure' is important. There is a common bond between those who have 'been through hell and back' and are once more able to experience the joys of actually conversing and socializing, rather than the false comfort of solitary 'twittering'. Complete abstinence is essential to the cure. Most of those who risk even an occasional twitter face a headlong slide back into 'binge' twittering. Tom, another twitterer who has managed to kick the habit explains… "My twittering addiction now seems more like a bad dream. You get to work, and switch on the PC. You say to yourself, just open up the browser, just for a minute, just to see what people are saying on Twitter. The next thing you know, half the day has gone by. The worst thing is that when you're addicted, you get good at covering up the habit; I spent so much time looking at the screen and typing on the keyboard, people just assumed I was working hard.I know that I must never forget what it was like then, and what it's like now that I've kicked the habit. I now have more time for productive work and a real social life." Like many addictions, Spolskism has its most detrimental effects on family, friends and workmates, rather than the addict. So often nowadays, we hear the sad stories of Twitter-Widows; tales of long lonely evenings spent whilst their partners are engrossed in their twittering into their 'mobiles' or indulging in their solitary spolskistic habits in privacy, under cover of 'having to do work at home'. Workmates suffer too, when the addicts even take their laptops or mobiles into meetings in order to 'twitter' with their fellow obsessives, even stooping to complain to their followers how boring the meeting is. No; The best advice is to leave twittering to the birds. You know it makes sense.

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  • Integrating Code Metrics in TFS 2010 Build

    - by Jakob Ehn
    The build process template and custom activity described in this post is available here: http://cid-ee034c9f620cd58d.office.live.com/self.aspx/BlogSamples/CodeMetricsSample.zip Running code metrics has been available since VS 2008, but only from inside the IDE. Yesterday Microsoft finally releases a Visual Studio Code Metrics Power Tool 10.0, a command line tool that lets you run code metrics on your applications.  This means that it is now possible to perform code metrics analysis on the build server as part of your nightly/QA builds (for example). In this post I will show how you can run the metrics command line tool, and also a custom activity that reads the output and appends the results to the build log, and also fails he build if the metric values exceeds certain (configurable) treshold values. The code metrics tool analyzes all the methods in the assemblies, measuring cyclomatic complexity, class coupling, depth of inheritance and lines of code. Then it calculates a Maintainability Index from these values that is a measure f how maintanable this method is, between 0 (worst) and 100 (best). For information on hwo this value is calculated, see http://blogs.msdn.com/b/codeanalysis/archive/2007/11/20/maintainability-index-range-and-meaning.aspx. After this it aggregates the information and present it at the class, namespace and module level as well. Running Metrics.exe in a build definition Running the actual tool is easy, just use a InvokeProcess activity last in the Compile the Project sequence, reference the metrics.exe file and pass the correct arguments and you will end up with a result XML file in the drop directory. Here is how it is done in the attached build process template: In the above sequence I first assign the path to the code metrics result file ([BinariesDirectory]\result.xml) to a variable called MetricsResultFile, which is then sent to the InvokeProcess activity in the Arguments property. Here are the arguments for the InvokeProcess activity: Note that we tell metrics.exe to analyze all assemblies located in the Binaries folder. You might want to do some more intelligent filtering here, you probably don’t want to analyze all 3rd party assemblies for example. Note also the path to the metrics.exe, this is the default location when you install the Code Metrics power tool. You must of course install the power tool on all build servers. Using the standard output logging (in the Handle Standard Output/Handle Error Output sections), we get the following output when running the build: Integrating Code Metrics into the build Having the results available next to the build result is nice, but we want to have results integrated in the build result itself, and also to affect the outcome of the build. The point of having QA builds that measure, for example, code metrics is to make it very clear how the code being built measures up to the standards of the project/company. Just having a XML file available in the drop location will not cause the developers to improve their code, but a (partially) failing build will! To do this, we need to write a custom activity that parses the metrics result file, logs it to the build log and fails the build if the values frfom the metrics is below/above some predefined treshold values. The custom activity performs the following steps Parses the XML. I’m using Linq 2 XSD for this, since the XML schema for the result file is available, it is vey easy to generate code that lets you query the structure using standard Linq operators. Runs through the metric result hierarchy and logs the metrics for each level and also verifies maintainability index and the cyclomatic complexity with the treshold values. The treshold values are defined in the build process template are are sent in as arguments to the custom activity If the treshold values are exceeded, the activity either fails or partially fails the current build. For more information about the structure of the code metrics result file, read Cameron Skinner's post about it. It is very simpe and easy to understand. I won’t go through the code of the custom activity here, since there is nothing special about it and it is available for download so you can look at it and play with it yourself. The treshold values for Maintainability Index and Cyclomatic Complexity is defined in the build process template, and can be modified per build definition: I have taken the default value for these settings from my colleague Terje Sandström post on Code Metrics - suggestions for approriate limits. You’ll notice that this is quite an improvement compared to using code metrics inside the IDE, where Red/Yellow/Green limits are fixed (and the default values are somewaht strange, see Terjes post for a discussion on this) This is the first version of the code metrics integration with TFS 2010 Build, I will proabably enhance the functionality and the logging (the “tree view” structure in the log becomes quite hard to read) soon. I will also consider adding it to the Community TFS Build Extensions site when it becomes a bit more mature. Another obvious improvement is to extend the data warehouse of TFS and push the metric results back to the warehouse and make it visible in the reports.

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • SQL SERVER – SSMS: Top Object and Batch Execution Statistics Reports

    - by Pinal Dave
    The month of June till mid of July has been the fever of sports. First, it was Wimbledon Tennis and then the Soccer fever was all over. There is a huge number of fan followers and it is great to see the level at which people sometimes worship these sports. Being an Indian, I cannot forget to mention the India tour of England later part of July. Following these sports and as the events unfold to the finals, there are a number of ways the statisticians can slice and dice the numbers. Cue from soccer I can surely say there is a team performance against another team and then there is individual member fairs against a particular opponent. Such statistics give us a fair idea to how a team in the past or in the recent past has fared against each other, head-to-head stats during World cup and during other neutral venue games. All these statistics are just pointers. In reality, they don’t reflect the calibre of the current team because the individuals who performed in each of these games are totally different (Typical example being the Brazil Vs Germany semi-final match in FIFA 2014). So at times these numbers are misleading. It is worth investigating and get the next level information. Similar to these statistics, SQL Server Management studio is also equipped with a number of reports like a) Object Execution Statistics report and b) Batch Execution Statistics reports. As discussed in the example, the team scorecard is like the Batch Execution statistics and individual stats is like Object Level statistics. The analogy can be taken only this far, trust me there is no correlation between SQL Server functioning and playing sports – It is like I think about diet all the time except while I am eating. Performance – Batch Execution Statistics Let us view the first report which can be invoked from Server Node -> Reports -> Standard Reports -> Performance – Batch Execution Statistics. Most of the values that are displayed in this report come from the DMVs sys.dm_exec_query_stats and sys.dm_exec_sql_text(sql_handle). This report contains 3 distinctive sections as outline below.   Section 1: This is a graphical bar graph representation of Average CPU Time, Average Logical reads and Average Logical Writes for individual batches. The Batch numbers are indicative and the details of individual batch is available in section 3 (detailed below). Section 2: This represents a Pie chart of all the batches by Total CPU Time (%) and Total Logical IO (%) by batches. This graphical representation tells us which batch consumed the highest CPU and IO since the server started, provided plan is available in the cache. Section 3: This is the section where we can find the SQL statements associated with each of the batch Numbers. This also gives us the details of Average CPU / Average Logical Reads and Average Logical Writes in the system for the given batch with object details. Expanding the rows, I will also get the # Executions and # Plans Generated for each of the queries. Performance – Object Execution Statistics The second report worth a look is Object Execution statistics. This is a similar report as the previous but turned on its head by SQL Server Objects. The report has 3 areas to look as above. Section 1 gives the Average CPU, Average IO bar charts for specific objects. The section 2 is a graphical representation of Total CPU by objects and Total Logical IO by objects. The final section details the various objects in detail with the Avg. CPU, IO and other details which are self-explanatory. At a high-level both the reports are based on queries on two DMVs (sys.dm_exec_query_stats and sys.dm_exec_sql_text) and it builds values based on calculations using columns in them: SELECT * FROM    sys.dm_exec_query_stats s1 CROSS APPLY sys.dm_exec_sql_text(sql_handle) AS s2 WHERE   s2.objectid IS NOT NULL AND DB_NAME(s2.dbid) IS NOT NULL ORDER BY  s1.sql_handle; This is one of the simplest form of reports and in future blogs we will look at more complex reports. I truly hope that these reports can give DBAs and developers a hint about what is the possible performance tuning area. As a closing point I must emphasize that all above reports pick up data from the plan cache. If a particular query has consumed a lot of resources earlier, but plan is not available in the cache, none of the above reports would show that bad query. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL Tagged: SQL Reports

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  • Windows Azure End to End Examples

    - by BuckWoody
    I’m fascinated by the way people learn. I’m told there are several methods people use to understand new information, from reading to watching, from experiencing to exploring. Personally, I use multiple methods of learning when I encounter a new topic, usually starting with reading a bit about the concepts. I quickly want to put those into practice, however, especially in the technical realm. I immediately look for examples where I can start trying out the concepts. But I often want a “real” example – not just something that represents the concept, but something that is real-world, showing some feature I could actually use. And it’s no different with the Windows Azure platform – I like finding things I can do now, and actually use. So when I started learning Windows Azure, I of course began with the Windows Azure Training Kit – which has lots of examples and labs, presentations and so on. But from there, I wanted more examples I could learn from, and eventually teach others with. I was asked if I would write a few of those up, so here are the ones I use. CodePlex CodePlex is Microsoft’s version of an “Open Source” repository. Anyone can start a project, add code, documentation and more to it and make it available to the world, free of charge, using various licenses as they wish. Microsoft also uses this location for most of the examples we publish, and sample databases for SQL Server. If you search in CodePlex for “Azure”, you’ll come back with a list of projects that folks have posted, including those of us at Microsoft. The source code and documentation are there, so you can learn using actual examples of code that will do what you need. There’s everything from a simple table query to a full project that is sort of a “Corporate Dropbox” that uses Windows Azure Storage. The advantage is that this code is immediately usable. It’s searchable, and you can often find a complete solution to meet your needs. The disadvantage is that the code is pretty specific – it may not cover a huge project like you’re looking for. Also, depending on the author(s), you might not find the documentation level you want. Link: http://azureexamples.codeplex.com/site/search?query=Azure&ac=8    Tailspin Microsoft Patterns and Practices is a group here that does an amazing job at sharing standard ways of doing IT – from operations to coding. If you’re not familiar with this resource, make sure you read up on it. Long before I joined Microsoft I used their work in my daily job – saved a ton of time. It has resources not only for Windows Azure but other Microsoft software as well. The Patterns and Practices group also publishes full books – you can buy these, but many are also online for free. There’s an end-to-end example for Windows Azure using a company called “Tailspin”, and the work covers not only the code but the design of the full solution. If you really want to understand the thought that goes into a Platform-as-a-Service solution, this is an excellent resource. The advantages are that this is a book, it’s complete, and it includes a discussion of design decisions. The disadvantage is that it’s a little over a year old – and in “Cloud” years that’s a lot. So many things have changed, improved, and have been added that you need to treat this as a resource, but not the only one. Still, highly recommended. Link: http://msdn.microsoft.com/en-us/library/ff728592.aspx Azure Stock Trader Sometimes you need a mix of a CodePlex-style application, and a little more detail on how it was put together. And it would be great if you could actually play with the completed application, to see how it really functions on the actual platform. That’s the Azure Stock Trader application. There’s a place where you can read about the application, and then it’s been published to Windows Azure – the production platform – and you can use it, explore, and see how it performs. I use this application all the time to demonstrate Windows Azure, or a particular part of Windows Azure. The advantage is that this is an end-to-end application, and online as well. The disadvantage is that it takes a bit of self-learning to work through.  Links: Learn it: http://msdn.microsoft.com/en-us/netframework/bb499684 Use it: https://azurestocktrader.cloudapp.net/

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  • Oracle Linux and Oracle VM pricing guide

    - by wcoekaer
    A few days ago someone showed me a pricing guide from a Linux vendor and I was a bit surprised at the complexity of it. Especially when you look at larger servers (4 or 8 sockets) and when adding virtual machine use into the mix. I think we have a very compelling and simple pricing model for both Oracle Linux and Oracle VM. Let me see if I can explain it in 1 page, not 10 pages. This pricing information is publicly available on the Oracle store, I am using the current public list prices. Also keep in mind that this is for customers using non-oracle x86 servers. When a customer purchases an Oracle x86 server, the annual systems support includes full use (all you can eat) of Oracle Linux, Oracle VM and Oracle Solaris (no matter how many VMs you run on that server, in case you deploy guests on a hypervisor). This support level is the equivalent of premier support in the list below. Let's start with Oracle VM (x86) : Oracle VM support subscriptions are per physical server on which you deploy the Oracle VM Server product. (1) Oracle VM Premier Limited - 1- or 2 socket server : $599 per server per year (2) Oracle VM Premier - more than 2 socket server (4, or 8 or whatever more) : $1199 per server per year The above includes the use of Oracle VM Manager and Oracle Enterprise Manager Cloud Control's Virtualization management pack (including self service cloud portal, etc..) 24x7 support, access to bugfixes, updates and new releases. It also includes all options, live migrate, dynamic resource scheduling, high availability, dynamic power management, etc If you want to play with the product, or even use the product without access to support services, the product is freely downloadable from edelivery. Next, Oracle Linux : Oracle Linux support subscriptions are per physical server. If you plan to run Oracle Linux as a guest on Oracle VM, VMWare or Hyper-v, you only have to pay for a single subscription per system, we do not charge per guest or per number of guests. In other words, you can run any number of Oracle Linux guests per physical server and count it as just a single subscription. (1) Oracle Linux Network Support - any number of sockets per server : $119 per server per year Network support does not offer support services. It provides access to the Unbreakable Linux Network and also offers full indemnification for Oracle Linux. (2) Oracle Linux Basic Limited Support - 1- or 2 socket servers : $499 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management. It includes ocfs2 as a clustered filesystem. (3) Oracle Linux Basic Support - more than 2 socket server (4, or 8 or more) : $1199 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management. It includes ocfs2 as a clustered filesystem (4) Oracle Linux Premier Limited Support - 1- or 2 socket servers : $1399 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management, XFS filesystem support. It also offers Oracle Lifetime support, backporting of patches for critical customers in previous versions of package and ksplice zero-downtime updates. (5) Oracle Linux Premier Support - more than 2 socket servers : $2299 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management, XFS filesystem support. It also offers Oracle Lifetime support, backporting of patches for critical customers in previous versions of package and ksplice zero-downtime updates. (6) Freely available Oracle Linux - any number of sockets You can freely download Oracle Linux, install it on any number of servers and use it for any reason, without support, without right to use of these extra features like Oracle Clusterware or ksplice, without indemnification. However, you do have full access to all errata as well. Need support? then use options (1)..(5) So that's it. Count number of 2 socket boxes, more than 2 socket boxes, decide on basic or premier support level and you are done. You don't have to worry about different levels based on how many virtual instance you deploy or want to deploy. A very simple menu of choices. We offer, inclusive, Linux OS clusterware, Linux OS Management, provisioning and monitoring, cluster filesystem (ocfs), high performance filesystem (xfs), dtrace, ksplice, ofed (infiniband stack for high performance networking). No separate add-on menus. NOTE : socket/cpu can have any number of cores. So whether you have a 4,6,8,10 or 12 core CPU doesn't matter, we count the number of physical CPUs.

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  • SQL SERVER – Replace a Column Name in Multiple Stored Procedure all together

    - by pinaldave
    I receive a lot of emails every day. I try to answer each and every email and comments on Facebook and Twitter. I prefer communication on social media as this gives opportunities to others to read the questions and participate along with me. There is always some question which everyone likes to read and remember. Here is one of the questions which I received in email. I believe the same question will be there any many developers who are beginning with SQL Server. I decided to blog about it so everyone can read it and participate. “I am beginner in SQL Server. I have a very interesting situation and need your help. I am beginner to SQL Server and that is why I do not have access to the production server and I work entirely on the development server. The project I am working on is also in the infant stage as well. In product I had to create a multiple tables and every table had few columns. Later on I have written Stored Procedures using those tables. During a code review my manager has requested to change one of the column which I have used in the table. As per him the naming convention was not accurate. Now changing the columname in the table is not a big issue. I figured out that I can do it very quickly either using T-SQL script or SQL Server Management Studio. The real problem is that I have used this column in nearly 50+ stored procedure. This looks like a very mechanical task. I believe I can go and change it in nearly 50+ stored procedure but is there a better solution I can use. Someone suggested that I should just go ahead and find the text in system table and update it there. Is that safe solution? If not, what is your solution. In simple words, How to replace a column name in multiple stored procedure efficiently and quickly? Please help me here with keeping my experience and non-production server in mind.” Well, I found this question very interesting. Honestly I would have preferred if this question was asked on my social media handles (Facebook and Twitter) as I am very active there and quite often before I reach there other experts have already answered this question. Anyway I am now answering the same question on the blog so all of us can participate here and come up with an appropriate answer. Here is my answer - “My Friend, I do not advice to touch system table. Please do not go that route. It can be dangerous and not appropriate. The issue which you faced today is what I used to face in early career as well I still face it often. There are two sets of argument I have observed – there are people who see no value in the name of the object and name objects like obj1, obj2 etc. There are sets of people who carefully chose the name of the object where object name is self-explanatory and almost tells a story. I am not here to take any side in this blog post – so let me go to a quick solution for your problem. Note: Following should not be directly practiced on Production Server. It should be properly tested on development server and once it is validated they should be pushed to your production server with your existing deployment practice. The answer is here assuming you have regular stored procedures and you are working on the Development NON Production Server. Go to Server Note >> Databases >> DatabaseName >> Programmability >> Stored Procedure Now make sure that Object Explorer Details are open (if not open it by clicking F7). You will see the list of all the stored procedures there. Now you will see a list of all the stored procedures on the right side list. Select either all of them or the one which you believe are relevant to your query. Now… Right click on the stored procedures >> SELECT DROP and CREATE to >> Now select New Query Editor Window or Clipboard. Paste the complete script to a new window if you have selected Clipboard option. Now press Control+H which will bring up the Find and Replace Screen. In this screen insert the column to be replaced in the “Find What”box and new column name into “Replace With” box. Now execute the whole script. As we have selected DROP and CREATE to, it will created drop the old procedure and create the new one. Another method would do all the same procedure but instead of DROP and CREATE manually replace the CREATE word with ALTER world. There is a small advantage in doing this is that if due to any reason the error comes up which prevents the new stored procedure to be created you will have your old stored procedure in the system as it is. “ Well, this was my answer to the question which I have received. Do you see any other workaround or solution? Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Stored Procedure, SQL Tips and Tricks, T SQL, Technology

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  • SQL SERVER – SQL in Sixty Seconds – 5 Videos from Joes 2 Pros Series – SQL Exam Prep Series 70-433

    - by pinaldave
    Joes 2 Pros SQL Server Learning series is indeed fun. Joes 2 Pros series is written for beginners and who wants to build expertise for SQL Server programming and development from fundamental. In the beginning of the series author Rick Morelan is not shy to explain the simplest concept of how to open SQL Server Management Studio. Honestly the book starts with that much basic but as it progresses further Rick discussing about various advanced concepts from query tuning to Core Architecture. This five part series is written with keeping SQL Server Exam 70-433. Instead of just focusing on what will be there in exam, this series is focusing on learning the important concepts thoroughly. This book no way take short cut to explain any concepts and at times, will go beyond the topic at length. The best part is that all the books has many companion videos explaining the concepts and videos. Every Wednesday I like to post a video which explains something in quick few seconds. Today we will go over five videos which I posted in my earlier posts related to Joes 2 Pros series. Introduction to XML Data Type Methods – SQL in Sixty Seconds #015 The XML data type was first introduced with SQL Server 2005. This data type continues with SQL Server 2008 where expanded XML features are available, most notably is the power of the XQuery language to analyze and query the values contained in your XML instance. There are five XML data type methods available in SQL Server 2008: query() – Used to extract XML fragments from an XML data type. value() – Used to extract a single value from an XML document. exist() – Used to determine if a specified node exists. Returns 1 if yes and 0 if no. modify() – Updates XML data in an XML data type. node() – Shreds XML data into multiple rows (not covered in this blog post). [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Error Actions – SQL in Sixty Seconds #014 Most people believe that when SQL Server encounters an error severity level 11 or higher the remaining SQL statements will not get executed. In addition, people also believe that if any error severity level of 11 or higher is hit inside an explicit transaction, then the whole statement will fail as a unit. While both of these beliefs are true 99% of the time, they are not true in all cases. It is these outlying cases that frequently cause unexpected results in your SQL code. To understand how to achieve consistent results you need to know the four ways SQL Error Actions can react to error severity levels 11-16: Statement Termination – The statement with the procedure fails but the code keeps on running to the next statement. Transactions are not affected. Scope Abortion – The current procedure, function or batch is aborted and the next calling scope keeps running. That is, if Stored Procedure A calls B and C, and B fails, then nothing in B runs but A continues to call C. @@Error is set but the procedure does not have a return value. Batch Termination – The entire client call is terminated. XACT_ABORT – (ON = The entire client call is terminated.) or (OFF = SQL Server will choose how to handle all errors.) [Detailed Blog Post] | [Quiz with Answer] Introduction to Basics of a Query Hint – SQL in Sixty Seconds #013 Query hints specify that the indicated hints should be used throughout the query. Query hints affect all operators in the statement and are implemented using the OPTION clause. Cautionary Note: Because the SQL Server Query Optimizer typically selects the best execution plan for a query, it is highly recommended that hints be used as a last resort for experienced developers and database administrators to achieve the desired results. [Detailed Blog Post] | [Quiz with Answer] Introduction to Hierarchical Query – SQL in Sixty Seconds #012 A CTE can be thought of as a temporary result set and are similar to a derived table in that it is not stored as an object and lasts only for the duration of the query. A CTE is generally considered to be more readable than a derived table and does not require the extra effort of declaring a Temp Table while providing the same benefits to the user. However; a CTE is more powerful than a derived table as it can also be self-referencing, or even referenced multiple times in the same query. A recursive CTE requires four elements in order to work properly: Anchor query (runs once and the results ‘seed’ the Recursive query) Recursive query (runs multiple times and is the criteria for the remaining results) UNION ALL statement to bind the Anchor and Recursive queries together. INNER JOIN statement to bind the Recursive query to the results of the CTE. [Detailed Blog Post] | [Quiz with Answer] Introduction to SQL Server Security – SQL in Sixty Seconds #011 Let’s get some basic definitions down first. Take the workplace example where “Tom” needs “Read” access to the “Financial Folder”. What are the Securable, Principal, and Permissions from that last sentence? A Securable is a resource that someone might want to access (like the Financial Folder). A Principal is anything that might want to gain access to the securable (like Tom). A Permission is the level of access a principal has to a securable (like Read). [Detailed Blog Post] | [Quiz with Answer] Please leave a comment explain which one was your favorite video as that will help me understand what works and what needs improvement. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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  • Querying Visual Studio project files using T-SQL and Powershell

    - by jamiet
    Earlier today I had a need to get some information out of a Visual Studio project file and in this blog post I’m going to share a couple of ways of going about that because I’m pretty sure I won’t be the only person that ever wants to do this. The specific problem I was trying to solve was finding out how many objects in my database project (i.e. in my .dbproj file) had any warnings suppressed but the techniques discussed below will work pretty well for any Visual Studio project file because every such file is simply an XML document, hence it can be queried by anything that can query XML documents. Ever heard the phrase “when all you’ve got is hammer everything looks like a nail”? Well that’s me with querying stuff – if I can write SQL then I’m writing SQL. Here’s a little noddy database project I put together for demo purposes: Two views and a stored procedure, nothing fancy. I suppressed warnings for [View1] & [Procedure1] and hence the pertinent part my project file looks like this:   <ItemGroup>    <Build Include="Schema Objects\Schemas\dbo\Views\View1.view.sql">      <SubType>Code</SubType>      <SuppressWarnings>4151,3276</SuppressWarnings>    </Build>    <Build Include="Schema Objects\Schemas\dbo\Views\View2.view.sql">      <SubType>Code</SubType>    </Build>    <Build Include="Schema Objects\Schemas\dbo\Programmability\Stored Procedures\Procedure1.proc.sql">      <SubType>Code</SubType>      <SuppressWarnings>4151</SuppressWarnings>    </Build>  </ItemGroup>  <ItemGroup> Note the <SuppressWarnings> elements – those are the bits of information that I am after. With a lot of help from folks on the SQL Server XML forum  I came up with the following query that nailed what I was after. It reads the contents of the .dbproj file into a variable of type XML and then shreds it using T-SQL’s XML data type methods: DECLARE @xml XML; SELECT @xml = CAST(pkgblob.BulkColumn AS XML) FROM   OPENROWSET(BULK 'C:\temp\QueryingProjectFileDemo\QueryingProjectFileDemo.dbproj' -- <-Change this path!                    ,single_blob) AS pkgblob                    ;WITH XMLNAMESPACES( 'http://schemas.microsoft.com/developer/msbuild/2003' AS ns) SELECT  REVERSE(SUBSTRING(REVERSE(ObjectPath),0,CHARINDEX('\',REVERSE(ObjectPath)))) AS [ObjectName]        ,[SuppressedWarnings] FROM   (        SELECT  build.query('.') AS [_node]        ,       build.value('ns:SuppressWarnings[1]','nvarchar(100)') AS [SuppressedWarnings]        ,       build.value('@Include','nvarchar(1000)') AS [ObjectPath]        FROM    @xml.nodes('//ns:Build[ns:SuppressWarnings]') AS R(build)        )q And here’s the output: And that’s it – an easy way of discovering which warnings have been suppressed and for which objects in your database projects. I won’t bother going over the code as it is fairly self-explanatory – peruse it at your leisure.   Once I had the SQL above I figured I’d share it around a little in case it was ever useful to anyone else; hence I’m writing this blog post and I also posted it on the Visual Studio Database Development Tools forum at FYI: Discover which objects have had warnings suppressed. Luckily Kevin Goode saw the thread and he posted a different solution to the same problem, one that uses Powershell. The advantage of Kevin’s Powershell approach is that it is easy to analyse many .dbproj files at the same time. Below is Kevin’s code which I have tweaked ever so slightly so that it produces the same results as my SQL script (I just want any object that had had a warning suppressed whereas Kevin was querying specifically for warning 4151):   cd 'C:\Temp\QueryingProjectFileDemo\' cls $projects = ls -r -i *.dbproj Foreach($project in $projects) { $xml = new-object System.Xml.XmlDocument $xml.set_PreserveWhiteSpace( $true ) $xml.Load($project) #$xpath = @{Start="/e:Project/e:ItemGroup/e:Build[e:SuppressWarnings=4151]/@Include"} #$xpath = @{Start="/e:Project/e:ItemGroup/e:Build[contains(e:SuppressWarnings,'4151')]/@Include"} $xpath = @{Start="/e:Project/e:ItemGroup/e:Build[e:SuppressWarnings]/@Include"} $ns = @{ e = "http://schemas.microsoft.com/developer/msbuild/2003" } $xml | Select-Xml -XPath $xpath.Start -Namespace $ns |Select -Expand Node | Select -expand Value } and here’s the output: Nice reusable Powershell and SQL scripts – not bad for an evening’s work. Thank you to Kevin for allowing me to share his code. Don’t forget that these techniques can easily be adapted to query any Visual Studio project file, they’re only XML documents after all! Doubtless many people out there already have code for doing this but nonetheless here is another offering to the great script library in the sky. Have fun! @Jamiet

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  • Allowing Access to HttpContext in WCF REST Services

    - by Rick Strahl
    If you’re building WCF REST Services you may find that WCF’s OperationContext, which provides some amount of access to Http headers on inbound and outbound messages, is pretty limited in that it doesn’t provide access to everything and sometimes in a not so convenient manner. For example accessing query string parameters explicitly is pretty painful: [OperationContract] [WebGet] public string HelloWorld() { var properties = OperationContext.Current.IncomingMessageProperties; var property = properties[HttpRequestMessageProperty.Name] as HttpRequestMessageProperty; string queryString = property.QueryString; var name = StringUtils.GetUrlEncodedKey(queryString,"Name"); return "Hello World " + name; } And that doesn’t account for the logic in GetUrlEncodedKey to retrieve the querystring value. It’s a heck of a lot easier to just do this: [OperationContract] [WebGet] public string HelloWorld() { var name = HttpContext.Current.Request.QueryString["Name"] ?? string.Empty; return "Hello World " + name; } Ok, so if you follow the REST guidelines for WCF REST you shouldn’t have to rely on reading query string parameters manually but instead rely on routing logic, but you know what: WCF REST is a PITA anyway and anything to make things a little easier is welcome. To enable the second scenario there are a couple of steps that you have to take on your service implementation and the configuration file. Add aspNetCompatibiltyEnabled in web.config Fist you need to configure the hosting environment to support ASP.NET when running WCF Service requests. This ensures that the ASP.NET pipeline is fired up and configured for every incoming request. <system.serviceModel>     <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true" /> </system.serviceModel> Markup your Service Implementation with AspNetCompatibilityRequirements Attribute Next you have to mark up the Service Implementation – not the contract if you’re using a separate interface!!! – with the AspNetCompatibilityRequirements attribute: [ServiceContract(Namespace = "RateTestService")] [AspNetCompatibilityRequirements(RequirementsMode = AspNetCompatibilityRequirementsMode.Allowed)] public class RestRateTestProxyService Typically you’ll want to use Allowed as the preferred option. The other options are NotAllowed and Required. Allowed will let the service run if the web.config attribute is not set. Required has to have it set. All these settings determine whether an ASP.NET host AppDomain is used for requests. Once Allowed or Required has been set on the implemented class you can make use of the ASP.NET HttpContext object. When I allow for ASP.NET compatibility in my WCF services I typically add a property that exposes the Context and Request objects a little more conveniently: public HttpContext Context { get { return HttpContext.Current; } } public HttpRequest Request { get { return HttpContext.Current.Request; } } While you can also access the Response object and write raw data to it and manipulate headers THAT is probably not such a good idea as both your code and WCF will end up writing into the output stream. However it might be useful in some situations where you need to take over output generation completely and return something completely custom. Remember though that WCF REST DOES actually support that as well with Stream responses that essentially allow you to return any kind of data to the client so using Response should really never be necessary. Should you or shouldn’t you? WCF purists will tell you never to muck with the platform specific features or the underlying protocol, and if you can avoid it you definitely should avoid it. Querystring management in particular can be handled largely with Url Routing, but there are exceptions of course. Try to use what WCF natively provides – if possible as it makes the code more portable. For example, if you do enable ASP.NET Compatibility you won’t be able to self host a WCF REST service. At the same time realize that especially in WCF REST there are number of big holes or access to some features are a royal pain and so it’s not unreasonable to access the HttpContext directly especially if it’s only for read-only access. Since everything in REST works of URLS and the HTTP protocol more control and easier access to HTTP features is a key requirement to building flexible services. It looks like vNext of the WCF REST stuff will feature many improvements along these lines with much deeper native HTTP support that is often so useful in REST applications along with much more extensibility that allows for customization of the inputs and outputs as data goes through the request pipeline. I’m looking forward to this stuff as WCF REST as it exists today still is a royal pain (in fact I’m struggling with a mysterious version conflict/crashing error on my machine that I have not been able to resolve – grrrr…).© Rick Strahl, West Wind Technologies, 2005-2011Posted in ASP.NET  AJAX  WCF  

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  • Windows Azure End to End Examples

    - by BuckWoody
    I’m fascinated by the way people learn. I’m told there are several methods people use to understand new information, from reading to watching, from experiencing to exploring. Personally, I use multiple methods of learning when I encounter a new topic, usually starting with reading a bit about the concepts. I quickly want to put those into practice, however, especially in the technical realm. I immediately look for examples where I can start trying out the concepts. But I often want a “real” example – not just something that represents the concept, but something that is real-world, showing some feature I could actually use. And it’s no different with the Windows Azure platform – I like finding things I can do now, and actually use. So when I started learning Windows Azure, I of course began with the Windows Azure Training Kit – which has lots of examples and labs, presentations and so on. But from there, I wanted more examples I could learn from, and eventually teach others with. I was asked if I would write a few of those up, so here are the ones I use. CodePlex CodePlex is Microsoft’s version of an “Open Source” repository. Anyone can start a project, add code, documentation and more to it and make it available to the world, free of charge, using various licenses as they wish. Microsoft also uses this location for most of the examples we publish, and sample databases for SQL Server. If you search in CodePlex for “Azure”, you’ll come back with a list of projects that folks have posted, including those of us at Microsoft. The source code and documentation are there, so you can learn using actual examples of code that will do what you need. There’s everything from a simple table query to a full project that is sort of a “Corporate Dropbox” that uses Windows Azure Storage. The advantage is that this code is immediately usable. It’s searchable, and you can often find a complete solution to meet your needs. The disadvantage is that the code is pretty specific – it may not cover a huge project like you’re looking for. Also, depending on the author(s), you might not find the documentation level you want. Link: http://azureexamples.codeplex.com/site/search?query=Azure&ac=8    Tailspin Microsoft Patterns and Practices is a group here that does an amazing job at sharing standard ways of doing IT – from operations to coding. If you’re not familiar with this resource, make sure you read up on it. Long before I joined Microsoft I used their work in my daily job – saved a ton of time. It has resources not only for Windows Azure but other Microsoft software as well. The Patterns and Practices group also publishes full books – you can buy these, but many are also online for free. There’s an end-to-end example for Windows Azure using a company called “Tailspin”, and the work covers not only the code but the design of the full solution. If you really want to understand the thought that goes into a Platform-as-a-Service solution, this is an excellent resource. The advantages are that this is a book, it’s complete, and it includes a discussion of design decisions. The disadvantage is that it’s a little over a year old – and in “Cloud” years that’s a lot. So many things have changed, improved, and have been added that you need to treat this as a resource, but not the only one. Still, highly recommended. Link: http://msdn.microsoft.com/en-us/library/ff728592.aspx Azure Stock Trader Sometimes you need a mix of a CodePlex-style application, and a little more detail on how it was put together. And it would be great if you could actually play with the completed application, to see how it really functions on the actual platform. That’s the Azure Stock Trader application. There’s a place where you can read about the application, and then it’s been published to Windows Azure – the production platform – and you can use it, explore, and see how it performs. I use this application all the time to demonstrate Windows Azure, or a particular part of Windows Azure. The advantage is that this is an end-to-end application, and online as well. The disadvantage is that it takes a bit of self-learning to work through.  Links: Learn it: http://msdn.microsoft.com/en-us/netframework/bb499684 Use it: https://azurestocktrader.cloudapp.net/

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  • Write your Tests in RSpec with IronRuby

    - by kazimanzurrashid
    [Note: This is not a continuation of my previous post, treat it as an experiment out in the wild. ] Lets consider the following class, a fictitious Fund Transfer Service: public class FundTransferService : IFundTransferService { private readonly ICurrencyConvertionService currencyConvertionService; public FundTransferService(ICurrencyConvertionService currencyConvertionService) { this.currencyConvertionService = currencyConvertionService; } public void Transfer(Account fromAccount, Account toAccount, decimal amount) { decimal convertionRate = currencyConvertionService.GetConvertionRate(fromAccount.Currency, toAccount.Currency); decimal convertedAmount = convertionRate * amount; fromAccount.Withdraw(amount); toAccount.Deposit(convertedAmount); } } public class Account { public Account(string currency, decimal balance) { Currency = currency; Balance = balance; } public string Currency { get; private set; } public decimal Balance { get; private set; } public void Deposit(decimal amount) { Balance += amount; } public void Withdraw(decimal amount) { Balance -= amount; } } We can write the spec with MSpec + Moq like the following: public class When_fund_is_transferred { const decimal ConvertionRate = 1.029m; const decimal TransferAmount = 10.0m; const decimal InitialBalance = 100.0m; static Account fromAccount; static Account toAccount; static FundTransferService fundTransferService; Establish context = () => { fromAccount = new Account("USD", InitialBalance); toAccount = new Account("CAD", InitialBalance); var currencyConvertionService = new Moq.Mock<ICurrencyConvertionService>(); currencyConvertionService.Setup(ccv => ccv.GetConvertionRate(Moq.It.IsAny<string>(), Moq.It.IsAny<string>())).Returns(ConvertionRate); fundTransferService = new FundTransferService(currencyConvertionService.Object); }; Because of = () => { fundTransferService.Transfer(fromAccount, toAccount, TransferAmount); }; It should_decrease_from_account_balance = () => { fromAccount.Balance.ShouldBeLessThan(InitialBalance); }; It should_increase_to_account_balance = () => { toAccount.Balance.ShouldBeGreaterThan(InitialBalance); }; } and if you run the spec it will give you a nice little output like the following: When fund is transferred » should decrease from account balance » should increase to account balance 2 passed, 0 failed, 0 skipped, took 1.14 seconds (MSpec). Now, lets see how we can write exact spec in RSpec. require File.dirname(__FILE__) + "/../FundTransfer/bin/Debug/FundTransfer" require "spec" require "caricature" describe "When fund is transferred" do Convertion_Rate = 1.029 Transfer_Amount = 10.0 Initial_Balance = 100.0 before(:all) do @from_account = FundTransfer::Account.new("USD", Initial_Balance) @to_account = FundTransfer::Account.new("CAD", Initial_Balance) currency_convertion_service = Caricature::Isolation.for(FundTransfer::ICurrencyConvertionService) currency_convertion_service.when_receiving(:get_convertion_rate).with(:any, :any).return(Convertion_Rate) fund_transfer_service = FundTransfer::FundTransferService.new(currency_convertion_service) fund_transfer_service.transfer(@from_account, @to_account, Transfer_Amount) end it "should decrease from account balance" do @from_account.balance.should be < Initial_Balance end it "should increase to account balance" do @to_account.balance.should be > Initial_Balance end end I think the above code is self explanatory, treat the require(line 1- 4) statements as the add reference of our visual studio projects, we are adding all the required libraries with this statement. Next, the describe which is a RSpec keyword. The before does exactly the same as NUnit's Setup or MsTest’s TestInitialize attribute, but in the above we are using before(:all) which acts as ClassInitialize of MsTest, that means it will be executed only once before all the test methods. In the before(:all) we are first instantiating the from and to accounts, it is same as creating with the full name (including namespace)  like fromAccount = new FundTransfer.Account(.., ..), next, we are creating a mock object of ICurrencyConvertionService, check that for creating the mock we are not using the Moq like the MSpec version. This is somewhat an interesting issue of IronRuby or maybe the DLR, it seems that it is not possible to use the lambda expression that most of the mocking tools uses in arrange phase in Iron Ruby, like: currencyConvertionService.Setup(ccv => ccv.GetConvertionRate(Moq.It.IsAny<string>(), Moq.It.IsAny<string>())).Returns(ConvertionRate); But the good news is, there is already an excellent mocking tool called Caricature written completely in IronRuby which we can use to mock the .NET classes. May be all the mocking tool providers should give some thought to add the support for the DLR, so that we can use the tool that we are already familiar with. I think the rest of the code is too simple, so I am skipping the explanation. Now, the last thing, how we are going to run it with RSpec, lets first install the required gems. Open you command prompt and type the following: igem sources -a http://gems.github.com This will add the GitHub as gem source. Next type: igem install uuidtools caricature rspec and at last we have to create a batch file so that we can execute it in the Notepad++, create a batch like in the IronRuby bin directory like my previous post and put the following in that batch file: @echo off cls call spec %1 --format specdoc pause Next, add a run menu and shortcut in the Notepad++ like my previous post. Now when we run it it will show the following output: When fund is transferred - should decrease from account balance - should increase to account balance Finished in 0.332042 seconds 2 examples, 0 failures Press any key to continue . . . You will complete code of this post in the bottom. That's it for today. Download: RSpecIntegration.zip

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  • Windows Workflow Foundation (WF) and things I wish were more intuitive

    - by pjohnson
    I've started using Windows Workflow Foundation, and so far ran into a few things that aren't incredibly obvious. Microsoft did a good job of providing a ton of samples, which is handy because you need them to get anywhere with WF. The docs are thin, so I've been bouncing between samples and downloadable labs to figure out how to implement various activities in a workflow. Code separation or not? You can create a workflow and activity in Visual Studio with or without code separation, i.e. just a .cs "Component" style object with a Designer.cs file, or a .xoml XML markup file with code behind (beside?) it. Absence any obvious advantage to one or the other, I used code separation for workflows and any complex custom activities, and without code separation for custom activities that just inherit from the Activity class and thus don't have anything special in the designer. So far, so good. Workflow Activity Library project type - What's the point of this separate project type? So far I don't see much advantage to keeping your custom activities in a separate project. I prefer to have as few projects as needed (and no fewer). The Designer's Toolbox window seems to find your custom activities just fine no matter where they are, and the debugging experience doesn't seem to be any different. Designer Properties - This is about the designer, and not specific to WF, but nevertheless something that's hindered me a lot more in WF than in Windows Forms or elsewhere. The Properties window does a good job of showing you property values when you hover the mouse over the values. But they don't do the same to find out what a control's type is. So maybe if I named all my activities "x1" and "x2" instead of helpful self-documenting names like "listenForStatusUpdate", then I could easily see enough of the type to determine what it is, but any names longer than those and all I get of the type is "System.Workflow.Act" or "System.Workflow.Compone". Even hitting the dropdown doesn't expand any wider, like the debugger quick watch "smart tag" popups do when you scroll through members. The only way I've found around this in VS 2008 is to widen the Properties dialog, losing precious designer real estate, then shrink it back down when you're done to see what you were doing. Really? WF Designer - This is about the designer, and I believe is specific to WF. I should be able to edit the XML in a .xoml file, or drag and drop using the designer. With WPF (at least in VS 2010 Ultimate), these are side by side, and changes to one instantly update the other. With WF, I have to right-click on the .xoml file, choose Open With, and pick XML Editor to edit the text. It looks like this is one way where WF didn't get the same attention WPF got during .NET Fx 3.0 development. Service - In the WF world, this is simply a class that talks to the workflow about things outside the workflow, not to be confused with how the term "service" is used in every other context I've seen in the Windows and .NET world, i.e. an executable that waits for events or requests from a client and services them (Windows service, web service, WCF service, etc.). ListenActivity - Such a great concept, yet so unintuitive. It seems you need at least two branches (EventDrivenActivity instances), one for your positive condition and one for a timeout. The positive condition has a HandleExternalEventActivity, and the timeout has a DelayActivity followed by however you want to handle the delay, e.g. a ThrowActivity. The timeout is simple enough; wiring up the HandleExternalEventActivity is where things get fun. You need to create a service (see above), and an interface for that service (this seems more complex than should be necessary--why not have activities just wire to a service directly?). And you need to create a custom EventArgs class that inherits from ExternalDataEventArgs--you can't create an ExternalDataEventArgs event handler directly, even if you don't need to add any more information to the event args, despite ExternalDataEventArgs not being marked as an abstract class, nor a compiler error nor warning nor any other indication that you're doing something wrong, until you run it and find that it always times out and get to check every place mentioned here to see why. Your interface and service need an event that consumes your custom EventArgs class, and a method to fire that event. You need to call that method from somewhere. Then you get to hope that you did everything just right, or that you can step through code in the debugger before your Delay timeout expires. Yes, it's as much fun as it sounds. TransactionScopeActivity - I had the bright idea of putting one in as a placeholder, then filling in the database updates later. That caused this error: The workflow hosting environment does not have a persistence service as required by an operation on the workflow instance "[GUID]". ...which is about as helpful as "Object reference not set to an instance of an object" and even more fun to debug. Google led me to this Microsoft Forums hit, and from there I figured out it didn't like that the activity had no children. Again, a Validator on TransactionScopeActivity would have pointed this out to me at design time, rather than handing me a nearly useless error at runtime. Easily enough, I disabled the activity and that fixed it. I still see huge potential in my work where WF could make things easier and more flexible, but there are some seriously rough edges at the moment. Maybe I'm just spoiled by how much easier and more intuitive development elsewhere in the .NET Framework is.

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  • Token based Authentication for WCF HTTP/REST Services: Authentication

    - by Your DisplayName here!
    This post shows some of the implementation techniques for adding token and claims based security to HTTP/REST services written with WCF. For the theoretical background, see my previous post. Disclaimer The framework I am using/building here is not the only possible approach to tackle the problem. Based on customer feedback and requirements the code has gone through several iterations to a point where we think it is ready to handle most of the situations. Goals and requirements The framework should be able to handle typical scenarios like username/password based authentication, as well as token based authentication The framework should allow adding new supported token types Should work with WCF web programming model either self-host or IIS hosted Service code can rely on an IClaimsPrincipal on Thread.CurrentPrincipal that describes the client using claims-based identity Implementation overview In WCF the main extensibility point for this kind of security work is the ServiceAuthorizationManager. It gets invoked early enough in the pipeline, has access to the HTTP protocol details of the incoming request and can set Thread.CurrentPrincipal. The job of the SAM is simple: Check the Authorization header of the incoming HTTP request Check if a “registered” token (more on that later) is present If yes, validate the token using a security token handler, create the claims principal (including claims transformation) and set Thread.CurrentPrincipal If no, set an anonymous principal on Thread.CurrentPrincipal. By default, anonymous principals are denied access – so the request ends here with a 401 (more on that later). To wire up the custom authorization manager you need a custom service host – which in turn needs a custom service host factory. The full object model looks like this: Token handling A nice piece of existing WIF infrastructure are security token handlers. Their job is to serialize a received security token into a CLR representation, validate the token and turn the token into claims. The way this works with WS-Security based services is that WIF passes the name/namespace of the incoming token to WIF’s security token handler collection. This in turn finds out which token handler can deal with the token and returns the right instances. For HTTP based services we can do something very similar. The scheme on the Authorization header gives the service a hint how to deal with an incoming token. So the only missing link is a way to associate a token handler (or multiple token handlers) with a scheme and we are (almost) done. WIF already includes token handler for a variety of tokens like username/password or SAML 1.1/2.0. The accompanying sample has a implementation for a Simple Web Token (SWT) token handler, and as soon as JSON Web Token are ready, simply adding a corresponding token handler will add support for this token type, too. All supported schemes/token types are organized in a WebSecurityTokenHandlerCollectionManager and passed into the host factory/host/authorization manager. Adding support for basic authentication against a membership provider would e.g. look like this (in global.asax): var manager = new WebSecurityTokenHandlerCollectionManager(); manager.AddBasicAuthenticationHandler((username, password) => Membership.ValidateUser(username, password));   Adding support for Simple Web Tokens with a scheme of Bearer (the current OAuth2 scheme) requires passing in a issuer, audience and signature verification key: manager.AddSimpleWebTokenHandler(     "Bearer",     "http://identityserver.thinktecture.com/trust/initial",     "https://roadie/webservicesecurity/rest/",     "WFD7i8XRHsrUPEdwSisdHoHy08W3lM16Bk6SCT8ht6A="); In some situations, SAML token may be used as well. The following configures SAML support for a token coming from ADFS2: var registry = new ConfigurationBasedIssuerNameRegistry(); registry.AddTrustedIssuer( "d1 c5 b1 25 97 d0 36 94 65 1c e2 64 fe 48 06 01 35 f7 bd db", "ADFS"); var adfsConfig = new SecurityTokenHandlerConfiguration(); adfsConfig.AudienceRestriction.AllowedAudienceUris.Add( new Uri("https://roadie/webservicesecurity/rest/")); adfsConfig.IssuerNameRegistry = registry; adfsConfig.CertificateValidator = X509CertificateValidator.None; // token decryption (read from config) adfsConfig.ServiceTokenResolver = IdentityModelConfiguration.ServiceConfiguration.CreateAggregateTokenResolver();             manager.AddSaml11SecurityTokenHandler("SAML", adfsConfig);   Transformation The custom authorization manager will also try to invoke a configured claims authentication manager. This means that the standard WIF claims transformation logic can be used here as well. And even better, can be also shared with e.g. a “surrounding” web application. Error handling A WCF error handler takes care of turning “access denied” faults into 401 status codes and a message inspector adds the registered authentication schemes to the outgoing WWW-Authenticate header when a 401 occurs. The next post will conclude with authorization as well as the source code download.   (Wanna learn more about federation, WIF, claims, tokens etc.? Click here.)

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  • How to Use Steam In-Home Streaming

    - by Chris Hoffman
    Steam’s In-Home Streaming is now available to everyone, allowing you to stream PC games from one PC to another PC on the same local network. Use your gaming PC to power your laptops and home theater system. This feature doesn’t allow you to stream games over the Internet, only the same local network. Even if you tricked Steam, you probably wouldn’t get good streaming performance over the Internet. Why Stream? When you use Steam In-Home streaming, one PC sends its video and audio to another PC. The other PC views the video and audio like it’s watching a movie, sending back mouse, keyboard, and controller input to the other PC. This allows you to have a fast gaming PC power your gaming experience on slower PCs. For example, you could play graphically demanding games on a laptop in another room of your house, even if that laptop has slower integrated graphics. You could connect a slower PC to your television and use your gaming PC without hauling it into a different room in your house. Streaming also enables cross-platform compatibility. You could have a Windows gaming PC and stream games to a Mac or Linux system. This will be Valve’s official solution for compatibility with old Windows-only games on the Linux (Steam OS) Steam Machines arriving later this year. NVIDIA offers their own game streaming solution, but it requires certain NVIDIA graphics hardware and can only stream to an NVIDIA Shield device. How to Get Started In-Home Streaming is simple to use and doesn’t require any complex configuration — or any configuration, really. First, log into the Steam program on a Windows PC. This should ideally be a powerful gaming PC with a powerful CPU and fast graphics hardware. Install the games you want to stream if you haven’t already — you’ll be streaming from your PC, not from Valve’s servers. (Valve will eventually allow you to stream games from Mac OS X, Linux, and Steam OS systems, but that feature isn’t yet available. You can still stream games to these other operating systems.) Next, log into Steam on another computer on the same network with the same Steam username. Both computers have to be on the same subnet of the same local network. You’ll see the games installed on your other PC in the Steam client’s library. Click the Stream button to start streaming a game from your other PC. The game will launch on your host PC, and it will send its audio and video to the PC in front of you. Your input on the client will be sent back to the server. Be sure to update Steam on both computers if you don’t see this feature. Use the Steam > Check for Updates option within Steam and install the latest update. Updating to the latest graphics drivers for your computer’s hardware is always a good idea, too. Improving Performance Here’s what Valve recommends for good streaming performance: Host PC: A quad-core CPU for the computer running the game, minimum. The computer needs enough processor power to run the game, compress the video and audio, and send it over the network with low latency. Streaming Client: A GPU that supports hardware-accelerated H.264 decoding on the client PC. This hardware is included on all recent laptops and PCs. Ifyou have an older PC or netbook, it may not be able to decode the video stream quickly enough. Network Hardware: A wired network connection is ideal. You may have success with wireless N or AC networks with good signals, but this isn’t guaranteed. Game Settings: While streaming a game, visit the game’s setting screen and lower the resolution or turn off VSync to speed things up. In-Home Steaming Settings: On the host PC, click Steam > Settings and select In-Home Streaming to view the In-Home Streaming settings. You can modify your streaming settings to improve performance and reduce latency. Feel free to experiment with the options here and see how they affect performance — they should be self-explanatory. Check Valve’s In-Home Streaming documentation for troubleshooting information. You can also try streaming non-Steam games. Click Games > Add a Non-Steam Game to My Library on your host PC and add a PC game you have installed elsewhere on your system. You can then try streaming it from your client PC. Valve says this “may work but is not officially supported.” Image Credit: Robert Couse-Baker on Flickr, Milestoned on Flickr

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  • How to write a generic service in WCF

    - by rezaxp
    In one of my recent projects I needed a generic service as a facade to handle General activities such as CRUD.Therefor I searched as Many as I could but there was no Idea on generic services so I tried to figure it out by my self.Finally,I found a way :Create a generic contract as below :[ServiceContract] public interface IEntityReadService<TEntity>         where TEntity : EntityBase, new()     {         [OperationContract(Name = "Get")]         TEntity Get(Int64 Id);         [OperationContract(Name = "GetAll")]         List<TEntity> GetAll();         [OperationContract(Name = "GetAllPaged")]         List<TEntity> GetAll(int pageSize, int currentPageIndex, ref int totalRecords);         List<TEntity> GetAll(string whereClause, string orderBy, int pageSize, int currentPageIndex, ref int totalRecords);            }then create your service class :  public class GenericService<TEntity> :IEntityReadService<TEntity> where TEntity : EntityBase, new() {#region Implementation of IEntityReadService<TEntity>         public TEntity Get(long Id)         {             return BusinessController.Get(Id);         }         public List<TEntity> GetAll()         {             try             {                 return BusinessController.GetAll().ToList();             }             catch (Exception ex)             {                                  throw;             }                      }         public List<TEntity> GetAll(int pageSize, int currentPageIndex, ref int totalRecords)         {             return                 BusinessController.GetAll(pageSize, currentPageIndex, ref totalRecords).ToList();         }         public List<TEntity> GetAll(string whereClause, string orderBy, int pageSize, int currentPageIndex, ref int totalRecords)         {             return                 BusinessController.GetAll(pageSize, currentPageIndex, ref totalRecords, whereClause, orderBy).ToList();         }         #endregion} Then, set your EndPoint configuration in this way :<endpoint address="myAddress" binding="basicHttpBinding" bindingConfiguration="myBindingConfiguration1" contract="Contracts.IEntityReadService`1[[Entities.mySampleEntity, Entities]], Service.Contracts" />

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Subterranean IL: Constructor constraints

    - by Simon Cooper
    The constructor generic constraint is a slightly wierd one. The ECMA specification simply states that it: constrains [the type] to being a concrete reference type (i.e., not abstract) that has a public constructor taking no arguments (the default constructor), or to being a value type. There seems to be no reference within the spec to how you actually create an instance of a generic type with such a constraint. In non-generic methods, the normal way of creating an instance of a class is quite different to initializing an instance of a value type. For a reference type, you use newobj: newobj instance void IncrementableClass::.ctor() and for value types, you need to use initobj: .locals init ( valuetype IncrementableStruct s1 ) ldloca 0 initobj IncrementableStruct But, for a generic method, we need a consistent method that would work equally well for reference or value types. Activator.CreateInstance<T> To solve this problem the CLR designers could have chosen to create something similar to the constrained. prefix; if T is a value type, call initobj, and if it is a reference type, call newobj instance void !!0::.ctor(). However, this solution is much more heavyweight than constrained callvirt. The newobj call is encoded in the assembly using a simple reference to a row in a metadata table. This encoding is no longer valid for a call to !!0::.ctor(), as different constructor methods occupy different rows in the metadata tables. Furthermore, constructors aren't virtual, so we would have to somehow do a dynamic lookup to the correct method at runtime without using a MethodTable, something which is completely new to the CLR. Trying to do this in IL results in the following verification error: newobj instance void !!0::.ctor() [IL]: Error: Unable to resolve token. This is where Activator.CreateInstance<T> comes in. We can call this method to return us a new T, and make the whole issue Somebody Else's Problem. CreateInstance does all the dynamic method lookup for us, and returns us a new instance of the correct reference or value type (strangely enough, Activator.CreateInstance<T> does not itself have a .ctor constraint on its generic parameter): .method private static !!0 CreateInstance<.ctor T>() { call !!0 [mscorlib]System.Activator::CreateInstance<!!0>() ret } Going further: compiler enhancements Although this method works perfectly well for solving the problem, the C# compiler goes one step further. If you decompile the C# version of the CreateInstance method above: private static T CreateInstance() where T : new() { return new T(); } what you actually get is this (edited slightly for space & clarity): .method private static !!T CreateInstance<.ctor T>() { .locals init ( [0] !!T CS$0$0000, [1] !!T CS$0$0001 ) DetectValueType: ldloca.s 0 initobj !!T ldloc.0 box !!T brfalse.s CreateInstance CreateValueType: ldloca.s 1 initobj !!T ldloc.1 ret CreateInstance: call !!0 [mscorlib]System.Activator::CreateInstance<T>() ret } What on earth is going on here? Looking closer, it's actually quite a clever performance optimization around value types. So, lets dissect this code to see what it does. The CreateValueType and CreateInstance sections should be fairly self-explanatory; using initobj for value types, and Activator.CreateInstance for reference types. How does the DetectValueType section work? First, the stack transition for value types: ldloca.s 0 // &[!!T(uninitialized)] initobj !!T // ldloc.0 // !!T box !!T // O[!!T] brfalse.s // branch not taken When the brfalse.s is hit, the top stack entry is a non-null reference to a boxed !!T, so execution continues to to the CreateValueType section. What about when !!T is a reference type? Remember, the 'default' value of an object reference (type O) is zero, or null. ldloca.s 0 // &[!!T(null)] initobj !!T // ldloc.0 // null box !!T // null brfalse.s // branch taken Because box on a reference type is a no-op, the top of the stack at the brfalse.s is null, and so the branch to CreateInstance is taken. For reference types, Activator.CreateInstance is called which does the full dynamic lookup using reflection. For value types, a simple initobj is called, which is far faster, and also eliminates the unboxing that Activator.CreateInstance has to perform for value types. However, this is strictly a performance optimization; Activator.CreateInstance<T> works for value types as well as reference types. Next... That concludes the initial premise of the Subterranean IL series; to cover the details of generic methods and generic code in IL. I've got a few other ideas about where to go next; however, if anyone has any itching questions, suggestions, or things you've always wondered about IL, do let me know.

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  • Better documentation for tasks waiting on resources

    - by SQLOS Team
    The sys.dm_os_waiting_tasks DMV contains a wealth of useful information about tasks waiting on a resource, but until now detailed information about the resource being consumed - sys.dm_os_waiting_tasks.resource_description - hasn't been documented, apart from a rather self-evident "Description of the resource that is being consumed."   Thanks to a recent Connect suggestion this column will get more information added. Here is a summary of the possible values that can appear in this column - Note this information is current for SQL Server 2008 R2 and Denali:   Thread-pool resource owner:•       threadpool id=scheduler<hex-address> Parallel query resource owner:•       exchangeEvent id={Port|Pipe}<hex-address> WaitType=<exchange-wait-type> nodeId=<exchange-node-id> Exchange-wait-type can be one of the following.•       e_waitNone•       e_waitPipeNewRow•       e_waitPipeGetRow•       e_waitSynchronizeConsumerOpen•       e_waitPortOpen•       e_waitPortClose•       e_waitRange Lock resource owner:<type-specific-description> id=lock<lock-hex-address> mode=<mode> associatedObjectId=<associated-obj-id>               <type-specific-description> can be:• For DATABASE: databaselock subresource=<databaselock-subresource> dbid=<db-id>• For FILE: filelock fileid=<file-id> subresource=<filelock-subresource> dbid=<db-id>• For OBJECT: objectlock lockPartition=<lock-partition-id> objid=<obj-id> subresource=<objectlock-subresource> dbid=<db-id>• For PAGE: pagelock fileid=<file-id> pageid=<page-id> dbid=<db-id> subresource=<pagelock-subresource>• For Key: keylock  hobtid=<hobt-id> dbid=<db-id>• For EXTENT: extentlock fileid=<file-id> pageid=<page-id> dbid=<db-id>• For RID: ridlock fileid=<file-id> pageid=<page-id> dbid=<db-id>• For APPLICATION: applicationlock hash=<hash> databasePrincipalId=<role-id> dbid=<db-id>• For METADATA: metadatalock subresource=<metadata-subresource> classid=<metadatalock-description> dbid=<db-id>• For HOBT: hobtlock hobtid=<hobt-id> subresource=<hobt-subresource> dbid=<db-id>• For ALLOCATION_UNIT: allocunitlock hobtid=<hobt-id> subresource=<alloc-unit-subresource> dbid=<db-id> <mode> can be:• Sch-S• Sch-M• S• U• X• IS• IU• IX• SIU• SIX• UIX• BU• RangeS-S• RangeS-U• RangeI-N• RangeI-S• RangeI-U• RangeI-X• RangeX-S• RangeX-U• RangeX-X External resource owner:•       External ExternalResource=<wait-type> Generic resource owner:•       TransactionMutex TransactionInfo Workspace=<workspace-id>•       Mutex•       CLRTaskJoin•       CLRMonitorEvent•       CLRRWLockEvent•       resourceWait Latch resource owner:•       <db-id>:<file-id>:<page-in-file>•       <GUID>•       <latch-class> (<latch-address>)   Further Information Slava Oks's weblog: sys.dm_os_waiting_tasks.Informit.com: Identifying Blocking Using sys.dm_os_waiting_tasks - Ken Henderson   - Guy

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  • ORA-7445 Troubleshooting

    - by [email protected]
        QUICKLINK: Note 153788.1 ORA-600/ORA-7445 Lookup tool Note 1082674.1 : A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video]   Have you observed an ORA-07445 error reported in your alert log? While the ORA-600 error is "captured" as a handled exception in the Oracle source code, the ORA-7445 is an unhandled exception error due to an OS exception which should result in the creation of a core file.  An ORA-7445 is a generic error, and can occur from anywhere in the Oracle code. The precise location of the error is identified by the core file and/or trace file it produces.  Looking for the best way to diagnose? Whenever an ORA-7445 error is raised a core file is generated.  There may be a trace file generated with the error as well.   Prior to 11g, the core files are located in the CORE_DUMP_DEST directory.   Starting with 11g, there is a new advanced fault diagnosability infrastructure to manage trace data.  Diagnostic files are written into a root directory for all diagnostic data called the ADR home.   Core files at 11g will go to the ADR HOME/cdump directory.   For more information on the Oracle 11g Diagnosability feature see Note 453125.1 11g Diagnosability Frequently Asked Questions Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Information to Support[Video]   NOTE:  While the core file is captured in the Diagnosability infrastructure, the file may not be included with a diagnostic package.1.  Check the Alert LogThe alert log may indicate additional errors or other internal errors at the time of the problem.   In some cases, the ORA-7445 error will occur along with ORA-600, ORA-3113, ORA-4030 errors.  The ORA-7445 error can be side effects of the other problems and you should review the first error and associated core file or trace file and work down the list of errors.   Note 1020463.6 DIAGNOSING ORA-3113 ERRORS Note 1812.1 TECH:  Getting a Stack Trace from a CORE file Note 414966.1 RDA Documentation Index   If the ORA-7445 errors are not associated with other error conditions, ensure the trace data is not truncated. If you see a message at the end of the file   "MAX DUMP FILE SIZE EXCEEDED"   the MAX_DUMP_FILE_SIZE parameter is not setup high enough or to 'unlimited'. There could be vital diagnostic information missing in the file and discovering the root issue may be very difficult.  Set the MAX_DUMP_FILE_SIZE appropriately and regenerate the error for complete trace information. For pointers on deeper analysis of these errors see   Note 390293.1 Introduction to 600/7445 Internal Error Analysis Note 211909.1 Customer Introduction to ORA-7445 Errors 2.  Search 600/7445 Lookup Tool Visit My Oracle Support to access the ORA-00600 Lookup tool (Note 153788.1). The ORA-600/ORA-7445 Lookup tool may lead you to applicable content in My Oracle Support on the problem and can be used to investigate the problem with argument data from the error message or you can pull out key stack pointers from the associated trace file to match up against known bugs.3.  "Fine tune" searches in Knowledge Base As the ORA-7445 error indicates an unhandled exception in the Oracle source code, your search in the Oracle Knowledge Base will need to focus on the stack data from the core file or the trace file. Keep in mind that searches on generic argument data will bring back a large result set.  The more you can learn about the environment and code leading to the errors, the easier it will be to narrow the hit list to match your problem. Note 153788.1 ORA-600/ORA-7445 TroubleshooterNote 1082674.1 A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video] NOTE:  If no trace file is captured, see Note 1812.1 TECH:  Getting a Stack Trace from a CORE file.  Core files are managed through 11g Diagnosability, but are not packaged with other diagnostic data automatically.  The core files can be quite large, but may be useful during analysis within Oracle Support.4.  If assistance is required from Oracle Should it become necessary to get assistance from Oracle Support on an ORA-7445 problem, please provide at a minimum, the Alert log  Associated tracefile(s) or incident package at 11g Patch level  information Core file(s)  Information about changes in configuration and/or application prior to  issues  If error is reproducible, a self-contained reproducible testcase: Note.232963.1 How to Build a Testcase for Oracle Data Server Support to Reproduce ORA-600 and ORA-7445 Errors RDA report or Oracle Configuration Manager information Oracle Configuration Manager Quick Start Guide Note 548815.1 My Oracle Support Configuration Management FAQ Note 414966.1 RDA Documentation Index ***For reference to the content in this blog, refer to Note.1092832.1 Master Note for Diagnosing ORA-600

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  • Keep it Professional &ndash; Multiple Environments

    - by AjarnMark
    I have certainly been reading blogs a whole lot more than writing them the last several weeks, and it’s about time I got back to writing.  I have been collecting several topics and references for blog posts…some of which will probably just never get written as the timeliness of the topics fade over time.  Nonetheless, I’m back, and I think it is time to revive my Doing Business Right series, this time coming from the slant of managing a development team rather than the previous angle of being self-employed.  First up: separating Dev, Test, and Prod. A few months ago, Colin Stasiuk (@BenchmarkIT) wrote a great post about separating your Dev, Test/UAT, and Prod environments.  This post covers all the important points such as removing Developer access from both PROD and UAT, and the importance of proper deployment (a.k.a. promotion) procedures.  I won’t repeat it all here, go read the original!  But what I do want to address is what I believe to be the #1 excuse people use for not having separate environments:  Money.  I discussed this briefly in my comment on Colin’s post at the time, but let me repeat it here and expand on it a bit. Don’t let the size of your company or the size of its budget dictate whether you do things professionally or not.  I am convinced that most developers and development teams would agree that it is a best practice to have separate environments for development, testing, and production (a.k.a. Live).  So why don’t they?  Because they think that it means separate servers which means more money.  While having separate physical servers for the different environments would be ideal, it is not an absolute requirement in order to make this work.  Here are a few ideas: Use multiple instances of SQL Server and multiple Web Sites with Headers or Ports.  For no additional fees* you can install multiple instances of SQL Server on the same machine.  This gives you a nice separation, allowing you to even use the same database names as will appear in PROD, yet isolating the data and security access.  And in IIS, you can create multiple Web Sites on the same server just by using Host Headers or different port numbers to separate them.  This approach does still pose the risk of non-Prod environments impacting performance on Prod, but when your application is busy enough for that to be a concern, you can probably afford one of the other options. Use desktop PCs instead of servers.  Instead of investing in full server-grade hardware, you can mimic the separate environments on old desktop PCs and at least get functional equivalency, if not performance matching.  The last I checked, Microsoft did not require separate licensing for SQL Server if that installation was used exclusively for dev or test purposes*.  There may be some version or performance differences between this approach and what you have in Prod, but you have isolated test from impacting Prod resources this way. Virtualization.  This is of course one of the hot topics of the day, and I would be remiss if I did not suggest this.  It is quite easy these days to setup virtual machines so that, again, your environments are fairly isolated from one another, and you retain all the security and procedural benefits of having separate environments. So the point is, keep your high professional standards intact.  You don’t need to compromise on using proper procedure just because you work in a small company with a small budget.  Keep doing things the right way! By the way, where I work, our DEV environment is not on a server.  All development is done on the developer’s individual workstation where it can be isolated from other developers’ work for the duration of writing the code, but also where the developers have to reconcile (merge) differences in code under concurrent development.  This usually means that each change is executed multiple times (once per developer to update their environments with the latest changes from others) giving us an extra, informal. test deployment before even going to the Test/UAT server.  It also means that if the network goes down, the developers can continue to hum along because they are not dependent on networked resources.  In fact, they will likely be even more productive because they aren’t being interrupted by email…but that’s another post I need to write. * I am not a lawyer, nor a licensing specialist, but it appeared to be so the last time I checked.  When in doubt, consult an expert on the topic.

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  • Video games, content strategy, and failure - oh my.

    - by Roger Hart
    Last night was the CS London group's event Content Strategy, Manhattan Style. Yes, it's a terrible title, feeling like a self-conscious grasp for chic, sadly commensurate with the venue. Fortunately, this was not commensurate with the event itself, which was lively, relevant, and engaging. Although mostly if you're a consultant. This is a strong strain in current content strategy discourse, and I think we're going to see it remedied quite soon. Not least in Paris on Friday. A lot of the bloggers, speakers, and commentators in the sphere are consultants, or part of agencies and other consulting organisations. A lot of the talk is about how you sell content strategy to your clients. This is completely acceptable. Of course it is. And it's actually useful if that's something you regularly have to do. To an extent, it's even portable to those of us who have to sell content strategy within an organisation. We're still competing for credibility and resource. What we're doing less is living in the beginning of a project. This was touched on by Jeffrey MacIntyre (albeit in a your-clients kind of a way) who described "the day two problem". Companies, he suggested, build websites for launch day, and forget about the need for them to be ongoing entities. Consultants, agencies, or even internal folks on short projects will live through Day Two quite often: the trainwreck moment where somebody realises that even if the content is right (which it often isn't), and on time (which it often isn't), it'll be redundant, outdated, or inaccurate by the end of the week/month/fickle social media attention cycle. The thing about living through a lot of Day Two is that you see a lot of failure. Nothing succeeds like failure? Failure is good. When it's structured right, it's an awesome tool for learning - that's kind of how video games work. I'm chewing over a whole blog post about this, but basically in game-like learning, you try, fail, go round the loop again. Success eventually yields joy. It's a relatively well-known phenomenon. It works best when that failing step is acutely felt, but extremely inexpensive. Dying in Portal is highly frustrating and surprisingly characterful, but the save-points are well designed and the reload unintrusive. The barrier to re-entry into the loop is very low, as is the cost of your failure out in meatspace. So it's easy (and fun) to learn. Yeah, spot the difference with business failure. As an external content strategist, you get to rock up with a big old folder full of other companies' Day Two (and ongoing day two hundred) failures. You can't send the client round the learning loop - although you may well be there because they've been round it once - but you can show other people's round trip. It's not as compelling, but it's not bad. What about internal content strategists? We can still point to things that are wrong, and there are some very compelling tools at our disposal - content inventories, user testing, and analytics, for instance. But if we're picking up big organically sprawling legacy content, Day Two may well be a distant memory, and the felt experience of web content failure is unlikely to be immediate to many people in the organisation. What to do? My hunch here is that the first task is to create something immediate and felt, but that it probably needs to be a success. Something quickly doable and visible - a content problem solved with a measurable business result. Now, that's a tall order; but scrape of the "quickly" and it's the whole reason we're here. At Red Gate, I've started with the text book fear and passion introduction to content strategy. In fact, I just typo'd that as "contempt strategy", and it isn't a bad description. Yelling "look at this, our website is rubbish!" gets you the initial attention, but it doesn't make you many friends. And if you don't produce something pretty sharp-ish, it's easy to lose the momentum you built up for change. The first thing I've done - after the visual content inventory - is to delete a bunch of stuff. About 70% of the SQL Compare web content has gone, in fact. This is a really, really cheap operation. It's visible, and it's powerful. It's cheap because you don't have to create any new content. It's not free, however, because you do have to validate your deletions. This means analytics, actually reading that content, and talking to people whose business purposes that content has to serve. If nobody outside the company uses it, and nobody inside the company thinks they ought to, that's a no-brainer for the delete list. The payoff here is twofold. There's the nebulous hard-to-illustrate "bad content does user experience and brand damage" argument; and there's the "nobody has to spend time (money) maintaining this now" argument. One or both are easily felt, and the second at least should be measurable. But that's just one approach, and I'd be interested to hear from any other internal content strategy folks about how they get buy-in, maintain momentum, and generally get things done.

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